COURSE OUTLINE GMGT 2070 – A01, A02 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

COURSE OUTLINE
GMGT 2070 – A01, A02
INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
Fall, 2013
Instructor:
Office:
Office Hours:
Telephone:
email:
Textbook
Professor Raymond Lee
Drake Centre, Room 490
Monday @ 10:30 – 11:20 a.m. and by appointment
474-6745
[email protected]
Langton, Robbins, and Judge Organizational Behavior: Concepts, Controversies,
Applications. (Canadian 6th edition), Prentice-Hall.
Purpose and Overview of Course:
The aim of this course is to increase your understanding of individual and group behaviors in work
organizations through review of theories and concepts, case study analyses and in-class exercises.
Through the presentation of the concepts and participation in the class activities, you will hopefully be
better able to handle various interpersonal situations encountered in work organizations.
The class will include lectures and exercises. Since it is assumed that you will have read and understood
the assigned readings, the lectures will not repeat the reading contents, but will provide additional
information and insights. The case study discussions and exercises will follow from the readings and
lectures. The midterm and final exams are based on the readings (60%), lectures (40%).
Course Requirements:
Your final grade is based on the following:
30%
30%
30%
10%
- midterm exam: closed-book, in-class on Wednesday, October 16, 2013
- final exam (not comprehensive): scheduled by Registrar’s Office
- term paper assignment due Wednesday, December 4, 2013
- six case analyses/exercises: group assignments
For both the midterm and final exams, the format will be 40 multiple choice questions and 5 short answer
questions. If you are unable to write the midterm exam on Wednesday, October 16, 2013, you must
notify the instructor in writing one week in advance so that a deferred exam can be arranged.
University Email Policy
Effective September 1, 2013, the U of M will only use your university email account for official
communications, including messages from your instructors, department or faculty, academic advisors,
and other administrative offices. If you have not already been doing so, please send all emails from your
UofM email account. Remember to include your full name, student number and faculty in all
correspondence.
For more information visit: http://umanitoba.ca/registrar/e-mail_policy
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Deferred Exams
For all students who have been approved by their faculty office to have a deferred exam:
Effective September 2005, the Department of Business Administration has instituted a policy which
provides ONE DATE ONLY for students who have deferred their final exams.
The deferred final exam date has been pre-set for Friday, January 17, 2014 at 1:00 p.m. The room
is to be determined. Please refer to University of Manitoba’s Policy 1305 – Exam Regulations
(http://umanitoba.ca/admin/governance/governing_documents/academic/454.htm) or the Undergraduate
Program Office for rules and regulations concerning deferred exams.
Unclaimed Assignments
Pursuant to the FIPPA Review Committee’s approved recommendations as of August 15, 2007, all
unclaimed student assignments will become the property of the faculty and will be subject to destruction
six months after the completion of any given academic term.
SCHEDULE
Week Topic
Chapter Readings
Cases/Exercises
1
Intro to OB
Research Methods
textbook: 1
handout material
bank case (D2L)
2
Perception, Personality &
Emotions
textbook: 2
3
Values & Attitudes
textbook: 3
4
Org. Culture & Socialization
textbook: 10
5
Motivation
textbook: 4 and 5
6
Midterm Exam
Oct. 16, 2013: covers chapters 1-5 & 10, and lecture notes
7
Group & Team Work.
textbook: 6
8
Communications
textbook: 7
mini-cases (D2L)
9
Decision-making
Power & Politics
textbook: 12
textbook: 8
City Council exercise
10
Conflict & Negotiations
textbook: 9
11
Leadership
textbook: 11
Electro Case (D2L)
12
Organizational Change
textbook: 14
mini-cases (D2L)
14
Final exam (time & location to be announced by the Registrar’s Office)
2
Anne Wallace case (D2L)
Individual Term Paper Assignment for GMGT 2070
Due Wednesday, December 4, 2013, 4:00 p.m. at Rm. 490 Drake Centre
You are an organizational consultant hired to help improve the effectiveness of an actual work
organization that you are highly familiar with (For those without work experience, interview a
relative, friend or classmate to obtain the necessary information). The organization can be a
publicly or privately run business, government or non-profit agency, located within or outside of
Canada. For a large-sized organization, you may focus on one unit of it (i.e., a specific division,
department or retail store outlet/location). First, briefly describe the organization in terms of its
mission and objectives, brief description of the workers’ jobs, and the overall structure and
organizational culture. Next, describe the problems faced in terms of their symptoms (overt
behaviors such as high absenteeism or tardiness) and the underlying causes (e.g., poor motivation
or interpersonal conflict among coworkers). Last, propose specific, concrete solutions that
address the symptoms and causes to improve the organization’s performance and productivity.
The problem diagnosis and solution proposal must draw specifically upon the concepts and
theories of OB as covered in the course. You are encouraged (but not required) to use outside
books, magazine and journal articles, and/or web-links to justify and support your position.
The paper will be graded 75% on content (i.e., statement of problem/s, how well you have
utilized the concepts and theories learned in class), and 25% on presentation and mechanics (i.e.,
grammar, spelling, syntax, etc.). The paper, including all footnotes, references and appendices,
should not exceed 20 double-spaced, typed pages, using either Arial or Times New Roman, 12
point font, 1” margins all around. There is no minimum page requirement. It is due on the last
day of our class meeting, Wednesday, Dec. 4, 2013 by 4:00 p.m. Late submission will be
penalized 6 marks (out of 60 possible marks or 10% off) for each working day the paper is late.
Hard copy submission only; no email attachment will be accepted.
I will answer any questions about the term assignment before the due date, but please do not
request to have me preview and provide informal feedback on drafts of your paper.
Percentage Distribution to Letter Grade Equivalent
90-100% = A+
80-89% = A
77-79% = B+
70-76% = B
67-69% = C+
60-66% = C
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50-59% = D
less than 50% = F
Expectations of Classroom Etiquette
It is your responsibility to know what is going on in class. Should you miss a class meeting for
any reason, you are still responsible for all course materials covered and announcements made
during your absence. If you are unable to attend class, a limited number of copies of the
handouts distributed during class will be placed in the wall-slot next to my office door (Drake
Ctr., Rm. 490) and can be picked up at anytime. As well, please get the lecture notes and reading
assignments from your classmates.
Class attendance is strongly encouraged, although attendance will not be taken. When you do
come to class, please be on time and remain for the entire period. The class size is too large
to have students stepping over each other or standing in front of the projector while trying to find
a seat or leaving during class session. Consistently arriving late and/or leaving early are
inconsiderate of others. Please refrain from packing, zipping and closing up of handbags,
backpacks or carrying cases until the class session is ended.
Please keep the idle chit-chat to a minimum during class period. You may be unaware of how far
your voices carry and how disturbing it is to your classmates to endure your chatter and giggling.
Those sitting near you are not necessarily interested in your personal lives, how out-of-touch you
think your parents are, how stupid you think your instructors are, and so on. Such "private"
conversations are most distracting when others are trying to listen to the class lectures or
discussions. Please ask questions or make comments about course-related matters that will
benefit the entire class. Questions or comments of a more personal nature should be made after
class, during my office hours, or by email. Please see the separate document on helpful tips
when emailing your instructors.
Please refrain from other activities that can be distracting either to the instructor or other
students. Cell phones should be switched off during the entire class period. Also, this lecture
hall is not a place to eat lunch, so please no eating in class. Please avoid dozing off or sleeping
during class time, as such behaviors are ill-mannered and inconsiderate of others.
More broadly, instructors and students should be civil to each other. This means being polite,
respectful, gracious, considerate, and courteous, and not being rude, uncouth, and otherwise
offensive to others in class. Showing proper etiquette is greatly appreciated and helps make the
learning experience that much more rewarding for one and all.
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How to Email a Professor by Michael Leddy
I’ve read enough e-mails to know that many college students could benefit from some guidelines
for writing an e-mail to a professor. Here they are:
Write from your college or university e-mail account. That immediately lets your professor see
that your e-mail is legitimate and not spam. The cryptic or cutesy or salacious personal e-mail
address that might be okay when you send an e-mail to a friend is not appropriate when you’re
writing to a professor.
Include the course number in your subject line. “Question about 3009 assignment” is clear and
sounds genuine, while “a question” looks like spam. “Question about English assignment” or
“question about assignment,” without identifying the class you’re in, may leave your professor
with the chore of figuring that out. For someone teaching large lecture classes, that might mean
reading through hundreds of names on rosters. But even for a professor with smaller classes, it’s
a drag to get an e-mail that merely says “I’m in your English class and need the assignment.” All
your English professor’s classes are English classes; she or he still needs to know which one is
yours.
Consider, in the light of this advice, the following examples:
An e-mail from “qtpie2005” with the subject line “question.”
An e-mail from an university account with the subject line “question about English 2011
essay.”
Which one looks legitimate? Which one looks like spam?
Think about what you’re saying. Most students are not accustomed to writing to their professors.
Here are some ways to do it well:
Choose an appropriate greeting. “Hi/Hello Professor [Blank]” is always appropriate.
Substitute “Dear” and you’ve ended up writing a letter; leave out “Hi” and your tone is
too brusque.
Avoid rote apologies for missing class. Most professors are tired of hearing those
standard apologies and acts of contrition. If you missed class because of some especially
serious or sad circumstances, it might be better to mention that in person than in an email.
Ask politely. “Could you e-mail me the page numbers for the next reading? Thanks!” is a
lot better than “I need the assignment.”
Proofread what you have written. You want your e-mail to show you in the best possible
light.
Sign with your full name, course number, and meeting time.
Maggie Simpson
English 3703, MWF 10:00
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Signing is an obvious courtesy, and it eliminates the need for stilted self-identification (“I
am a student in your such-and-such class.”)
One don’t, and one last do:
Don’t send unexpected attachments. It’s bad form. Attaching an essay with an request that your
professor look it over is very bad form. Arrange to meet your professor during office hours or by
appointment instead. It’s especially bad form to send an e-mail that says “I won’t be in class
today,” with a paper or some other coursework attached. Think about it: Your professor is
supposed to print out your essay because you’re not coming to class?
When you get a reply, say thanks. Just hit Reply and say “Thanks,” or a little bit more if that’s
appropriate. The old subject line (which will now have a “Re:” in front) will make the context
clear. I don’t think that you need to include a greeting with a short reply, at least not if you refer
to your professor in your reply. And you don’t need to identify yourself by course number and
meeting again.
Many e-mail messages end up never reaching their intended recipients, for reasons of human and
technological error, so it’s always appropriate to acknowledge that someone’s message got
through. It’s also plain courtesy to say thanks. (Your professor will remember it too.) When you
reply, you should delete almost everything of your professor’s reply (quoting everything is rarely
appropriate in e-mail). Leave just enough to make the original context clear.
So what would a good e-mail to a professor look like?
Hi Professor Leddy,
I’m working on my essay on William Carlos Williams and I’m not sure what to make of
the last stanza of “Spring and All.” I’m stuck trying to figure out what “It” is. Do you
have a suggestion? Thanks.
Maggie Simpson
Eng 3703, MWF 10:00
And a subsequent note of thanks:
> “It” is most likely spring, or life itself. But have you looked up “quicken”?
> That’ll probably make “It” much clearer.
It sure did. Thanks for your help, Professor.
Maggie Simpson
Ms. Simpson didn’t contribute to class discussions (her pacifier got in the way), but other than
that, she did very well in the class. And she wrote terrific e-mails.
[Revised September 26 and October 29, 2005; February 4, 2006]
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Academic Integrity
It is critical to the reputation of the Asper School of Business and of our degrees, that everyone
associated with our faculty behave with the highest academic integrity. As the faculty that helps create
business and government leaders, we have a special obligation to ensure that our ethical standards are
beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of
Manitoba General Calendar addresses the issue of academic dishonesty under the heading “Plagiarism and
Cheating.” Specifically, acts of academic dishonesty include, but are not limited to:
-
using the exact words of a published or unpublished author without quotation marks and without
referencing the source of these words
-
duplicating a table, graph or diagram, in whole or in part, without referencing the source
-
paraphrasing the conceptual framework, research design, interpretation, or any other ideas of
another person, whether written or verbal (e.g., personal communications, ideas from a verbal
presentation) without referencing the source
-
copying the answers of another student in any test, examination, or take-home assignment
-
providing answers to another student in any test, examination, or take-home assignment
-
taking any unauthorized materials into an examination or term test (crib notes)
-
impersonating another student or allowing another person to impersonate oneself for the purpose of
submitting academic work or writing any test or examination
-
stealing or mutilating library materials
-
accessing test prior to the time and date of the sitting
-
changing name or answer(s) on a test after that test has been graded and returned
-
submitting the same paper or portions thereof for more than one assignment, without discussions
with the instructors involved
Group Projects and Group Work
Many courses in the Asper School of Business require group projects. Students should be aware
that group projects are subject to the same rules regarding academic dishonesty. Because of the unique
nature of group projects, all group members should exercise special care to ensure that the group project
does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly
accountable unless the violation can be attributed to a specific individual(s).
Some courses, while not requiring group projects, encourage students to work together in groups (or
at least do not prohibit it) before submitting individual assignments. Students are encouraged to discuss this
issue as it relates to academic integrity with their instructor to avoid violating this policy.
In the Asper School of Business, all suspected cases of academic dishonesty are passed to the
Dean's office in order to ensure consistency of treatment.
/pkt
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UNIVERSITY OF MANITOBA
Asper School of Business
Medical Absenteeism Form
Student Identification: (please print clearly)
______________________________
Last Name
___________________ ___________ _______________________________
First Name
Middle Initial U of M Student Identification Number
I hereby authorize ________________________________ to verify with the attending physician or his/her
(Name of Instructor/Administrator)
staff or colleagues that the contents of this form are true.
________________________________________
_______________________________________
Student’s Signature
Date
To be completed by the attending physician: (after the above section is completed)
________________________________________
______________________________ ________________
Physician’s Last Name (please print clearly)
Physician’s First Name
Middle Initial
___________________________________________
Street Address
________________________________
City, Province
___________________________________________
Telephone Number
_________________________________
Fax Number
__________________
Postal Code
To the attention of the physician: Your evaluation of the student’s condition is being used for the purpose of
determining whether or not the student has a valid reason to miss an important exam or assignment. Your
professional evaluation is necessary to ensure that only valid cases are excused.
I certify that the nature of the student’s condition is severe enough to prevent the student from taking an
exam or completing an assignment. If requested, my associates or I will verify for the above-named
instructor/administrator that this information is accurate.
The student’s condition will likely span the following dates:
____________________________
(indicate start date)
until ____________________________
(indicate end date)
___________________________________
_________________________________
Physician’s Signature
Date
Notes to physician:
 Please make a note in the student/patient’s file indicating that the student has given the above-named
instructor/administrator permission to verify with you, your staff, or your colleagues, that the information
contained on this form is correct. Thank you for your professional evaluation of this student’s condition.
 PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT
INDICATES THE STUDENT VISITED YOUR OFFICE.
Note to student:
 The use of this form is at the option of the student. However, in order to obtain an excused absence
for an assignment or exam, the student must obtain a doctor’s certification that the student’s
condition is severe enough to prevent the student from taking the exam or completing the assignment.
 It is NOT SUFFICIENT to provide a note that only indicates the student visited the doctor’s office.
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