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Memo of Meeting Date: June 14, 2001 Location: 1350 Piccard Drive Rockville, MD

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Memo of Meeting Date: June 14, 2001 Location: 1350 Piccard Drive Rockville, MD
Memo of Meeting
Date: June 14, 2001
Location: 1350 Piccard Drive
Rockville, MD
Subject: ProPackData Electronic Recordkeeping System
Representing ProPackData Corporation, Cary North Carolina:
Mr. Hermann Schaefer, Director Customer Services,
Mr. Christian Fortunel, President
Dr. Gerhard Werling, Director, Quality Management & Validation Services
Representing the Food and Drug Administration,
Dr. Charles Snipes, Compliance Officer, Center For Drug Evaluation and
Research
Mr. Paul J. Motise, Consumer Safety Officer, Office of Enforcement
Mr. Scott MacIntire, Director, Division of Compliance Information and
Quality Assurance, Office of Enforcement
Dr. James McCormack, Consumer Safety Officer, Office of Enforcement
Mr. Tom Chin, Consumer Safety Officer, Office of Enforcement
Mr. Thomas Santucci, Computer Specialist, Office of Enforcement
The meeting was requested by Propack Data to discuss the firm’s electronic
recordkeeping software in the context of 21 CFR Part 11.
At the start of the meeting we explained that FDA does not formally review,
approve or disapprove of products and services that enable people to meet FDA
regulations, and that our comments should not be taken as FDA review, approval
or disapproval of the Propack Data products.
The firm’s representatives explained that their software, the PMX system, has
part 11 functionality and they wanted our input as to their interpretation of the
regulations. The representatives gave us a brief presentation, following the
attached PowerPoint slides.
Acrobat Document
The representatives explained that ProPack Data is based in Germany, with
branches in the U.S., France, Italy, and the U.K. About 85% of the firm’s
customers are pharmaceutical producers, many based in the U.S.; the firm also
has customers in the food and biotechnology industries. The firm’s core product,
PMX integrates activities in product research, production, and quality control.
The representatives gave us a broad overview of the product architecture, key
modules, and how it interacts with other applications such as Oracle and SAP.
PMX operates on Windows NT, Unix and Oracle platforms.
During the meeting we discussed the firm’s approach to software validation. The
representatives explained their two step approach that includes pre-validation of
a standard package and validation of the customer’s system. Program modules
are included in the customer’s system per the customer’s requirements;
functionality is mapped to program modules, dependencies among modules are
taken into consideration, and test plans are developed. Validation
documentation and customer test scripts are developed, including interfaces to
customers’ other systems. Design qualification documentation is held under third
party escrow, although documentation of installation, operation and performance
qualification is provided. The firm accepts customer audits and participates in
the PDA software vendor qualification program (Technical Report 32.)
We reviewed several part 11 technical requirements and how the firm intended to
have its software meet them. These include authority checks, audit trails,
sequencing checks, archiving, electronic copies of electronic records, electronic
signature manifestation, electronic signature components and controls for
identification codes used together with passwords.
With respect to electronic copies of electronic records, the system generates
Adobe PDF files. We commented that to be suitable for our use electronic
copies need to be in a format that permits us to process (e.g., search and sort)
information. Thus, a PDF file of a table or spreadsheet would not meet this need,
although a word searchable text file may meet this requirement.
Electronic records are archived in electronic form; PDF is used for long term
storage. We commented that, here too, archived records need to be in a form
that permits content to be processed and electronic signatures to be verified.
The representatives commented that to their knowledge none of their customers
2
has, in fact, exercised the software option that compresses the archive to an
unprocessable form.
Regarding access restrictions, the representatives explained that the software
provides for configurable access according to user profiles.
Concerning password security, the system requires a password length of at least
six characters, at least one of which must be a number or a special character.
The program also allows system managers to restrict password reuse and
configure password expiration periods. In addition, the program is structured
such that system administrators do not know user passwords.
System lockouts during periods of end user inactivity can be configured and
failed log in attempts are recorded. However, the system does not report in an
urgent manner, attempts at system compromise; instead, security personnel
must review a log to determine potential threats. If logs are not reviewed
frequently enough, a security breech could go undetected for a period of time.
The representatives explained that in future revisions of the program they will
include a feature to send an e-mail message to designated security personnel
when such events occur.
Regarding audit trails, the program provides for time stamped automatic
recording of operator actions that create, delete or modify an electronic record.
Altered information is preserved in separate fields. The audit trail identifies
operators by their log in names. A field provides for recording the reason for a
change. We commented that part 11 does not require the audit trail to record the
reason why a record was changed, although a predicate regulation may require
recording that information in the trailed record itself. The representatives
explained that prior to software delivery, end users may specify that the audit trail
be deactivated for certain fields; de-activation would be “hard coded” and thus
end users could not reactivate the audit trail. We objected to this practice, and
explained that it would be too easy for a customer to inadvertently turn off audit
trailing for a field that, per FDA requirements, must be audit trailed. The
representatives said that the list of non-audit trailed fields would be included in
the end user’s functional list. Electronic copies of audit trails are exportable in
PDF format; we commented that, as explained above, this may not be
acceptable if information in the audit trail could not be processed.
We discussed changes to electronic records and suggested that an auditor
should not have to comb through a separate audit trail to determine if and how an
electronic record was altered. We commented that there should be some flag or
indication of change in the trailed record itself.
The program allows managers to configure and enforce event sequencing, so
that, for example, elements in a pharmaceutical batch production record are
completed in the proscribed order.
3
Manifestations of electronic signatures include the signer’s printed name, date
and time of signing and the meaning of the signature. The meaning is either
explicitly stated or inferred from the record’s content.
Electronic signature to record linkage is attained through the database structure.
The meeting concluded after about two hours.
DOC ID: ProPackDataMemo of Meeting061401d.doc
P. Motise 07/11/01
cc: HFA-224
HFC-200
FDA Meeting Attendees
Part 11 Guidance Dockets
4
intro_and_PMX.ppt
13.06.2001
Meeting
Food and Drug Administration
Rockville
June 14, 2001
One-Source Supplier for
Enterprise Production Management
Propack Data GmbH • Vincenz-Priessnitz-Str. 1 • 76131 Karlsruhe • Germany • www.propack-data.com
Propack Data Corporation • 2000 Regency Parkway, Suite 375 • Cary, NC 27511 • USA • www.propack-data.com
PD - PRESENTATION TEAM
■
Christian Fortunel
President
Propack Data Corporation
phone: (919) 465 17 41 x312
e-mail: [email protected]
■
Hermann Schaefer
Director Customer Services U.S.
Propack Data Corporation
phone: (919) 465 17 41 x313
e-mail: [email protected]
■
Dr. Gerhard Werling
Director Quality Management & Validation Services
Propack Data GmbH, Germany
phone: +49-721-9650-835
e-mail: [email protected]
PD_FIRST.ppt 2
(c) Propack Data
© Propack Data 2001
1
intro_and_PMX.ppt
13.06.2001
AGENDA
■
INTRODUCTION
■
COMPANY OVERVIEW
■
PMX ARCHITECTURE
■
VALIDATION APPROACH
■
IMPLEMENTATION OF 21 CFR PART 11
■
DISCUSSION
PD_FIRST.ppt 3
© Propack Data 2001
OBJECTIVE
■
Provide insight into PMX system
functionality with special focus on
implementation of 21 CFR Part 11
■
Get feedback of Propack Data‘s
interpretation of 21 CFR Part 11
PD_FIRST.ppt 4
(c) Propack Data
© Propack Data 2001
2
intro_and_PMX.ppt
13.06.2001
AGENDA
■
INTRODUCTION
■
COMPANY OVERVIEW
■
PMX ARCHITECTURE
■
VALIDATION APPROACH
■
IMPLEMENTATION OF 21 CFR PART 11
■
DISCUSSION
PD_FIRST.ppt 5
© Propack Data 2001
GLOBAL ACTION - LOCAL REACH
Propack Data Corporation
American Headquarters
Cary, NC, USA
Branch Offices in
Parsippany, NJ
Chicago, IL (planned)
Propack Data S.r.L.
Vimercate (MI), Italy
Propack Data Ltd.
Stansted/ London, UK
Propack Data GmbH
Global Headquarters
Karlsruhe, Germany
Branch Offices in
Propack Data S.A.S.
Toulouse, France
PD_FIRST.ppt 6
(c) Propack Data
Bad Säckingen, Bad Wurzach,
Bergisch Gladbach, Leipzig
© Propack Data 2001
3
intro_and_PMX.ppt
13.06.2001
HISTORY & OUTLOOK
Products & Markets
Expansion
ASIA
Expansion
AMERICAS
02
First
CTM Solution
SAP
Partnership
99
Expansion
EUROPE
97
ISO 9001
Certification
96
First
MES Solution
Company
Foundation
00
94
91
84
The Complete Solution
PD_FIRST.ppt 7
© Propack Data 2001
STRONG FOCUS ON PHARMA
Biotechnology
3%
Fine Chemicals & Cosmetics
5%
Food & Beverage
6%
Pharmaceutical
86%
PD_FIRST.ppt 8
(c) Propack Data
© Propack Data 2001
4
intro_and_PMX.ppt
13.06.2001
PROPACK DATA - REFERENCES
WERNER & MERTZ GMBH • MAINZ
Nahrungs mittel
ALUTAS
PD_FIRST.ppt 9
© Propack Data 2001
QM CERTIFICATE & CUSTOMER
AUDITS
Since 1994
ISO 9001 Certification
CUSTOMER AUDITS - last three years
Since 01/2001
ISO 9001:2000
Certification
PD_FIRST.ppt 10
(c) Propack Data
© Propack Data 2001
5
intro_and_PMX.ppt
13.06.2001
AGENDA
■
INTRODUCTION
■
COMPANY OVERVIEW
■
PMX ARCHITECTURE
■
VALIDATION APPROACH
■
IMPLEMENTATION OF 21 CFR PART 11
■
DISCUSSION
PD_FIRST.ppt 11
© Propack Data 2001
INTEGRATED SOLUTION
Key
Performance
Metrics
ERP
Application Connector
LIMS
DMS
EPM
DATA
ARCHIVE
LOGISTICS
Application Connector
AUTOMATION
PD_FIRST.ppt 12
(c) Propack Data
© Propack Data 2001
6
intro_and_PMX.ppt
13.06.2001
PMX THE COMPLETE SOLUTION
Paramount Efficiency
and Quality
Utmost Flexibility
Research &
Development Management
Manufacturing Execution System
Total Quality
Management
Complete Control
and Overview
Clinical Trial Management
PD_FIRST.ppt 13
Manufacturing Quality Service
© Propack Data 2001
PMX IMPROVES cGMP COMPLIANCE
“Improve cGMP compliance”
Material Reconciliation
DISY
Weigh / Dispense
Authorization Control
EBR
Batch Record
Audit Trail
EDB
Controls for identification
Recipe Management
EINLOP
Sequencing of Work Flow
LIMOS
Device checks
Material Identification
PALETTI
Lot Management
Archiving
PDB
Reporting
PEPS
Staff Qualification
Maintenance
PD_FIRST.ppt 14
(c) Propack Data
TEDIS
© Propack Data 2001
7
intro_and_PMX.ppt
13.06.2001
EBR
LIMOS
DISY
PALETTI
EINLOP
EDB
PMX ARCHITECTURE
PMX Application Framework
Integration Framework - PMX Kernel
Oracle Database
PD_FIRST.ppt 15
© Propack Data 2001
PRODUCTION KNOWLEDGE MANAGEMENT
EDB
n
n
n
n
PD_FIRST.ppt 16
(c) Propack Data
Master data management
- work centers
- BOM items
- storage
- company and shift
calendars
- users
Version-controlled master
data
- Master recipe procedures
- bills of material
- Master recipes
- SOPs
- Master recipe operations
Electronic signatures
Editor (Word-compatible)
© Propack Data 2001
8
intro_and_PMX.ppt
13.06.2001
ELECTRONIC BATCH RECORDING
EBR
n
Interactive HTML-based
on-line process control
n
Operator-related electronic
signature
n
Electronic link to batch
processing
technology via PLC, scales,
process equipment
n
Automated generation of the
production protocol
PD_FIRST.ppt 17
© Propack Data 2001
PRODUCTION DATA AND BATCH
ARCHIVE
PDB
n
SQL-based reporting
functions
n
Long-term batch archive
n
External archive
management
n
PD_FIRST.ppt 18
(c) Propack Data
Document scanning
© Propack Data 2001
9
intro_and_PMX.ppt
13.06.2001
PRODUCTION SCHEDULING & CONTROL
EINLOP
n
Electronic planning board
n
Interface to ERP
n
Optimal order sequencing
n
Optimization of set-up times
n
Resource requirements
n
Personnel placement plan
n
Checking of dates and
resources
n
Simulations
n
Monitoring of order progress
PD_FIRST.ppt 19
© Propack Data 2001
QUALIFICATION MANAGEMENT
PEPS
n
Personnel qualification data
n
Staff qualification,
training administration
n
Plant- / GxP- and SOP-related
instructions
n
Order-related placement
planning
n
GxP Training Management
n
Trigger based deviation
reporting
n
PD_FIRST.ppt 20
(c) Propack Data
Reports
© Propack Data 2001
10
intro_and_PMX.ppt
13.06.2001
QUALITY MANAGEMENT
QUIBS
n
GLP/FDA-compliant master data
management (check plans, check items,
processes, etc.)
n
n
n
Process-attending in-process control
during production and packaging at the
work center/laboratory
Sampling at goods receipt/issue as well
as during process
Order processing in analytic,
microbiology and stability laboratories
(chemical/physical and microbiological analysis
procedures)
n
n
n
n
Batch control and evaluation on the
basis of research results
Quality certificates/Certificates of
analysis
Documentation, reports
Automatic download of check results
PD_FIRST.ppt 21
© Propack Data 2001
DISPENSING AND WEIGHING SYSTEM
DISY
n Identification of containers
and input materials with
RF-scanners
n Recipe-based weighing
n Open scales interfaces,
automation of dosage device
n Labeling, weighing protocol,
batch documentation
n Integration with EBR
PD_FIRST.ppt 22
(c) Propack Data
© Propack Data 2001
11
validation_approach.ppt
13.6.2001
AGENDA
■
INTRODUCTION
■
COMPANY OVERVIEW
■
PMX ARCHITECTURE
■
VALIDATION APPROACH
■
IMPLEMENTATION OF 21 CFR PART 11
■
DISCUSSION
Validation_approach / 1
© Propack Data 2001
VALIDATION STRATEGY
A TWO-STEP APPROACH
Pre-validation of
standard solution
package
Validation_approach / 2
(c) Propack Data
Validation of
Customer
System
© Propack Data 2001
1
validation_approach.ppt
13.6.2001
PRE-VALIDATION OF
STANDARD PACKAGE
Maintenance
Request Evaluation &
Release Definition
Release Launch
User Requirement
Specification
Release Test
Functional and
Technical Specification
Implementation
Validation_approach / 3
© Propack Data 2001
RELEASE DOCUMENTATION
Release
Qualification
Documentation
Validation
Documentation
Package
Solution
Specification
System
Documentation
Technical
and Quality
Documentation
Training
Documentation
Next
Validation_approach / 4
(c) Propack Data
© Propack Data 2001
2
validation_approach.ppt
13.6.2001
Localization
Pre-Validated
Standard
Solution Package
Configuration
Validation
TRANSFORMATION OF STANDARD
SOLUTION TO CUSTOMER SYSTEM
Validated
Customer
System
Customization
Validation_approach / 5
© Propack Data 2001
PD-VISION - based on V-MODEL
Support
Conclusion
of contract
Deployment
User Requirement
Specification
Integration & Qualification
Functional and
Technical Specification
Implementation
Validation_approach / 6
(c) Propack Data
© Propack Data 2001
3
validation_approach.ppt
13.6.2001
TEST STRATEGY
n Test suite with phase specific test objective
and low redundancy between phases
n Maximum ”re-usability” of testing
n Focus on changes applied to standard
software
n Test specification based on documented
risk analysis to access impact of changes
Validation_approach / 7
IF...
REPEAT ...
PERFORM ..
PRINT ...
ENDIF
© Propack Data 2001
TEST METHOD
MT 630
IF...
REPEAT ...
PERFORM
..
PRINT ...
ENDIF
Focus test strategy test object
Software
Software
item
item test
test
System
System
test
test
HW-Installation
HW-Installation
test
test
Interface
Interface
test
test
Acceptance
Acceptance
test
test
PQ
PQ
test
test
Function /
Transaction
Hardware
Interfaces to
other systems
Business
processes
complete system
in operational
environment
white box test
black box test;
Challenge Tests
completeness
check of
functionality and
Tests
black box test;
Challenge
process level
Challenge
testing on
test in
operational
environment
Code for
Change or
Enhancement
New or
customized
Functions
New or
customized
interfaces
GxP - relevant
processes
GxP - relevant
data
SoftwareElement
Validation_approach / 8
(c) Propack Data
order xyz
© Propack Data 2001
4
21_CFR_Part11
13.6.2001
AGENDA
■
INTRODUCTION
■
COMPANY OVERVIEW
■
PMX ARCHITECTURE
■
VALIDATION APPROACH
■
IMPLEMENTATION OF 21 CFR PART 11
■
DISCUSSION
21_CFR_Part_11_compact.ppt 1
© Propack Data 2001
PMX FEATURES SUPPORTING
21 CFR PART 11 COMPLIANCE
A Selection:
n
Reporting of Electronic Records
n
Authority Checks
n
Archiving
n
Audit Trails
n
Sequencing of Steps & Events
n
Electronic Signature Manifestation
n
Signature / Record Linking
n
Electronic Signature Components
n
Controls for Identification Codes / Passwords
21_CFR_Part_11_compact.ppt 2
(c) Propack Data
© Propack Data 2001
1
21_CFR_Part11
13.6.2001
21 CFR PART 11 REQUIREMENTS
§11.10(b)
§11.10(b)
The
The system
system shall
shall provide
provide the
the ability
ability to
to generate
generate
accurate
and
complete
copies
of
records
accurate and complete copies of records in
in both
both
human
readable
and
electronic
form
suitable
human readable and electronic form suitable for
for
inspection,
inspection, review,
review, and
and copying
copying by
by the
the agency.
agency.
Implementation in PMX
Reporting Features
21_CFR_Part_11_compact.ppt 3
© Propack Data 2001
21 CFR PART 11 REQUIREMENTS
§11.10(c)
§11.10(c)
The
The system
system shall
shall ensure
ensure the
the protection
protection of
of records
records to
to
enable
enable their
their accurate
accurate and
and ready
ready retrieval
retrieval throughout
throughout
the
the records
records retention
retention period.
period.
§11.10(d)
§11.10(d)
Limiting
Limiting system
system access
access to
to authorized
authorized individuals
individuals
must
be
ensured.
must be ensured.
Implementation in PMX
User Authorization
Access Restrictions
Archiving Features
21_CFR_Part_11_compact.ppt 4
(c) Propack Data
© Propack Data 2001
2
21_CFR_Part11
13.6.2001
21 CFR PART 11 REQUIREMENTS
§11.10(e)
§11.10(e)
The
The system
system must
must provide
provide secure,
secure, computer-generated,
computer-generated,
time-stamped
audit
trails
time-stamped audit trails to
to independently
independently record
record the
the
date
and
time
of
operator
entries
and
actions
date and time of operator entries and actions that
that
create,
create, modify,
modify, or
or delete
delete electronic
electronic records.
records. Record
Record
changes
shall
not
obscure
previously
changes shall not obscure previously recorded
recorded
information.
information.
Implementation in PMX
Audit Trail
Version Control
21_CFR_Part_11_compact.ppt 5
© Propack Data 2001
21 CFR PART 11 REQUIREMENTS
§11.10(f)
§11.10(f)
Use
Use of
of operational
operational system
system checks
checks to
to enforce
enforce
permitted
permitted sequencing
sequencing of
of steps
steps and
and events,
events, as
as
appropriate.
appropriate.
Implementation in PMX
Sequencing of Actions
21_CFR_Part_11_compact.ppt 6
(c) Propack Data
© Propack Data 2001
3
21_CFR_Part11
13.6.2001
21 CFR PART 11 REQUIREMENTS
§11.10(g)
§11.10(g)
Use
Use of
of authority
authority checks
checks to
to ensure
ensure that
that only
only authorized
authorized
individuals
individuals
nn can
can use
use the
the system,
system,
nn electronically
electronically sign
sign aa record,
record,
nn access
access the
the operation
operation or
or computer
computer system
system input
input
or
or output
output device,
device,
nn alter
alter aa record,
record, or
or
nn perform
perform the
the operation
operation at
at hand.
hand.
Implementation in PMX
User Authorization
Certifying Authorization
Access Restrictions
21_CFR_Part_11_compact.ppt 7
© Propack Data 2001
21 CFR PART 11 REQUIREMENTS
§11.50(a)
§11.50(a)
Signed
Signed electronic
electronic records
records shall
shall contain
contain information
information
associated
with
the
signing
that
associated with the signing that clearly
clearly indicates
indicates all
all of
of the
the
following:
following:
(1)
(1) The
The printed
printed name
name of
of the
the signer;
signer;
(2)
The
date
and
time
when
(2) The date and time when the
the signature
signature was
was
executed;
and
executed; and
(3)
(3) The
The meaning
meaning (such
(such as
as review,
review, approval,
approval,
responsibility,
or
authorship)
responsibility, or authorship) associated
associated with
with
the
the signature.
signature.
Implementation in PMX
Signature Manifestation
21_CFR_Part_11_compact.ppt 8
(c) Propack Data
© Propack Data 2001
4
21_CFR_Part11
13.6.2001
21 CFR PART 11 REQUIREMENTS
§11.50(b)
§11.50(b)
Printed
Printed name
name of
of the
the signer,
signer, date
date and
and time,
time,
and
and meaning
meaning associated
associated with
with the
the signature
signature
shall
be
subject
to
the
same
controls
shall be subject to the same controls as
as for
for
electronic
electronic records
records and
and shall
shall be
be included
included
as
as part
part of
of any
any human
human readable
readable form
form of
of the
the
electronic
electronic record
record (such
(such as
as electronic
electronic display
display
or
or printout).
printout).
Implementation in PMX
Management and Display of Electronic Signatures
21_CFR_Part_11_compact.ppt 9
© Propack Data 2001
21 CFR PART 11 REQUIREMENTS
§11.70
§11.70
Signature/record
Signature/record linking:
linking:
Electronic
Electronic signatures
signatures and
and handwritten
handwritten signatures
signatures
executed
executed to
to electronic
electronic records
records shall
shall be
be linked
linked to
to their
their
respective
respective electronic
electronic records
records to
to ensure
ensure that
that the
the
signatures
signatures cannot
cannot be
be excised,
excised, copied,
copied, or
or otherwise
otherwise
transferred
transferred to
to falsify
falsify an
an electronic
electronic record
record by
by ordinary
ordinary
means.
means.
Implementation in PMX
Signature / Record Linking
21_CFR_Part_11_compact.ppt 10
(c) Propack Data
© Propack Data 2001
5
21_CFR_Part11
13.6.2001
21 CFR PART 11 REQUIREMENTS
§11.200(a)(1)
§11.200(a)(1)
Electronic
Electronic signatures
signatures that
that are
are not
not based
based upon
upon
biometrics
shall
employ
at
least
two
biometrics shall employ at least two distinct
distinct
identification
identification components
components such
such as
as an
an identification
identification
code
and
password.
code and password.
Implementation in PMX
Signature Components
21_CFR_Part_11_compact.ppt 11
© Propack Data 2001
21 CFR PART 11 REQUIREMENTS
§11.300
§11.300 (b)
(b)
The
The system
system shall
shall provide
provide controls
controls ensuring
ensuring that
that
identification
identification code
code and
and password
password issuances
issuances are
are
periodically
periodically checked,
checked, recalled,
recalled, or
or revised
revised (e.g.,
(e.g., to
to
cover
cover such
such events
events as
as password
password aging).
aging).
Implementation in PMX
Password Features
Reporting for User Authorization
21_CFR_Part_11_compact.ppt 12
(c) Propack Data
© Propack Data 2001
6
21_CFR_Part11
13.6.2001
Implementation of
21 CFR Part 11 in
PMX
21 CFR PART 11 IMPLEMENTATION
Reporting
Reporting
nn Every
Every electronic
electronic record
record can
can be
be generated
generated
in
in human
human readable
readable and
and electronic
electronic form
form
nn Standard
Standard templates
templates or
or customized
customized
templates
templates
21_CFR_Part_11_compact.ppt 14
(c) Propack Data
© Propack Data 2001
7
21_CFR_Part11
13.6.2001
21 CFR PART 11 IMPLEMENTATION
Authorization
Authorization
nn Two
Two kinds
kinds of
of Authorizations
Authorizations
nn
Operational
Operational Authorization
Authorization -- Execution
Execution
The
The rights
rights required
required by
by an
an operator
operator for
for executing
executing
aa certain
certain function
function
nn
Certifying
Certifying Authorization
Authorization -- Approval
Approval
The
The rights
rights required
required by
by aa supervisor/operator
supervisor/operator for
for
certifying
certifying that
that the
the results
results of
of aa certain
certain operation
operation are
are in
in
order
order
nn Authorizations
Authorizations are
are associated
associated with
with aa
Customer-specific
Customer-specific Hierarchy
Hierarchy of
of User
User
Groups
Groups and
and Users
Users
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21 CFR PART 11 IMPLEMENTATION
Access
Access Restrictions
Restrictions
nn Login
Login Features
Features
á
á Configurable
Configurable number
number of
of false
false Login
Login Attempts
Attempts
á
á Protocol
Protocol of
of all
all Login
Login Attempts
Attempts
nn Password
Password Features
Features
á
á
á
á
á
á
á
á
á
á
Encrypted
Encrypted Storage
Storage
Configurable
Configurable expiration
expiration
At
At least
least one
one Number
Number or
or Special
Special Character
Character
At
At least
least 66 characters
characters long
long
Restrictive
Restrictive “re-usability”
“re-usability” of
of passwords
passwords
nn Configurable
Configurable Automatic
Automatic Screen
Screen Lock
Lock
mechanism
mechanism during
during inactivity
inactivity
nn Database
accessible
Database accessible only
only through
through
controlled
system
functionality
controlled system functionality
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13.6.2001
21 CFR PART 11 IMPLEMENTATION
Audit
Audit Trail
Trail
nn Comprises
Comprises the
the Following:
Following:
•• A
A time-stamp
time-stamp
•• Field
Field name
name
•• New
New value
value within
within the
the field
field
•• Old
Old value
value within
within the
the field
field
•• The
The kind
kind of
of transaction
transaction -- (e.g.
(e.g. create,
create, delete,
delete, modify)
modify)
•• Identification
Identification of
of the
the operator
operator (login
(login name)
name)
•• An
An electronic
electronic signature,
signature, whenever
whenever appropriate
appropriate
•• The
The reason
reason for
for the
the change,
change, whenever
whenever appropriate
appropriate
nn Generic
Generic Concept
Concept within
within PMX
PMX which
which can
can be
be
configured
configured for
for each
each Record
Record Type
Type separately
separately -e.g.
e.g. BOM,
BOM, Production
Production Procedure,
Procedure, …
…
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21 CFR PART 11 IMPLEMENTATION
Version Control
Work Flow Transition Graph of a Version Controlled Object
n Represents workflow for data
object
Deletion
data object
Edit mode
n State transition is coupled with
specific authorization and
electronic signature
n
Insertion
new data
Author’s
signature
No
signature
No
signature
Test
Automatic version numbering
n Old versions that have reached
certain state are kept in archive
Approval
n System ensures that only one valid
object at any one given time exists
Released
n
Setup of different approval flows
for different objects by user
Stipulated period of validity
and
operational manager’s signature
Expired
period
of
validity
Current
within
period of validity
Valid
Expired
period of
lidi
Archive
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21 CFR PART 11 IMPLEMENTATION
Version Control
Change History of a Data Object
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21 CFR PART 11 IMPLEMENTATION
Sequencing
Sequencing of
of Actions
Actions
Sequencing
Sequencing enforced
enforced through
through basic
basic system
system
functions
functions and
and configurable
configurable mechanisms,
mechanisms, as
as
e.g.
e.g.
nn User
User definable
definable master
master batch
batch record
record
nn Version
Version graphs
graphs defining
defining workflow
workflow from
from
editing
editing to
to archiving
archiving
nn Operation
Operation workflow
workflow for
for recipe-based
recipe-based
weighing
weighing
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21 CFR PART 11 IMPLEMENTATION
Management
Management and
and Display
Display of
of Electronic
Electronic
Signatures
Signatures
nn Signature
Signature components
components are
are displayed
displayed on
on every
every paper
paper
record/screen
record/screen display
display as
as appropriate
appropriate
nn For
For practical
practical reasons,
reasons, signature
signature information
information can
can be
be
displayed
on
demand
displayed on demand
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21 CFR PART 11 IMPLEMENTATION
Mandatory
Signature Components
Requirement:
Two distinct identification components
User Identification Code
Password
Login Name
- Unique
- Secret
- Associated user rights
- protected by password features
Please enter password:
******
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21 CFR PART 11 IMPLEMENTATION
Recommendation
Signature Components
Requirement:
Two distinct identification components
Logical Key
Physical Key
user identification code (ID-Code)
e.g. Smartcard
+ password
with associated ID- code
+ differentiated user management
and rights system
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21 CFR PART 11 IMPLEMENTATION
Signatures
Signatures Manifestation
Manifestation in
in PMX
PMX
nn Full
Full name
name of
of signer
signer stored
stored within
within user
user profile
profile and
and
displayed
displayed in
in line
line of
of identification
identification code
code
nn Date
Date and
and time
time always
always stored
stored and
and displayed
displayed together
together
with
signature
with signature
nn Meaning
Meaning of
of Signatures
Signatures
nn provided
provided by
by context
context of
of signing,
signing, ifif appropriate
appropriate (( e.g.
e.g.
within
within aa workflow)
workflow)
nn provided
provided by
by explicit
explicit declaration
declaration (e.g.
(e.g. within
within report)
report)
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21 CFR PART 11 IMPLEMENTATION
Signature
Signature // Record
Record Linking
Linking
nn Electronic
Electronic Signatures
Signatures are
are linked
linked to
to Electronic
Electronic
Records
(
Data
Objects)
through
Database
Records ( Data Objects) through Database
Structure.
Structure. DB
DB Access
Access is
is controlled
controlled through
through Database
Database
Management
Management System.
System.
Linking
Linking Handwritten
Handwritten Signatures
Signatures
nn Control
Control of
of Printouts:
Printouts:
Unique,
successive
Unique, successive numbering
numbering of
of copies
copies
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21 CFR PART 11 IMPLEMENTATION
Uniqueness
Uniqueness of
of Signatures
Signatures
nn PMX
PMX refuses
refuses non-unique
non-unique user
user Identification
Identification Codes
Codes
nn User
User accounts
accounts that
that have
have been
been used
used cannot
cannot be
be
deleted
deleted
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21 CFR PART 11 IMPLEMENTATION
Protection
Protection from
from Fraud
Fraud
System
System Features
Features to
to prevent
prevent Fraud:
Fraud:
nn Secure
Secure Password
Password Features
Features
nn Access
Access to
to Database
Database only
only through
through System
System Functions
Functions
nn System
System Administrator
Administrator has
has no
no knowledge
knowledge of
of
Passwords
Passwords
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21 CFR PART 11 IMPLEMENTATION
Password
Password Features
Features
nn Encrypted
Encrypted Storage
Storage
nn “Hidden”
entry
“Hidden” entry of
of password
password on
on screen
screen
nn Configurable
Configurable Expiration
Expiration
nn At
At least
least one
one Number
Number or
or Special
Special Character
Character
nn At
least
6
Characters
long
At least 6 Characters long
nn Restrictive
Restrictive “re-usability”
“re-usability” of
of passwords
passwords
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21 CFR PART 11 IMPLEMENTATION
Reporting
Reporting for
for User
User Authorization
Authorization
nn Reporting
Reporting functions
functions for
for user
user // user
user group
group data
data
available,
available, displaying
displaying the
the rights
rights of
of each
each user
user
group
group and
and the
the correspondence
correspondence of
of users
users to
to user
user
groups
groups
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21 CFR PART 11 IMPLEMENTATION
Certifying
Certifying Authorization
Authorization -- Implementation
Implementation
nn Can
Can be
be bound
bound to
to Transactions
Transactions such
such as
as
nn Completion
Completion of
of an
an Operation
Operation step
step -- Batch
Batch Recording,
Recording,
Monitoring,
Monitoring, Weighing
Weighing and
and Dispensing
Dispensing
nn Changing
Changing the
the Status
Status of
of aa Document
Document under
under Version
Version
Control
Control
nn Activation
Activation of
of Interaction
Interaction Elements
Elements
nn Certifying
Certifying Rights
Rights are
are also
also Associated
Associated with
with
either
either User
User Groups
Groups or
or Users
Users
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21 CFR PART 11 IMPLEMENTATION
Archiving in PMX - Concepts
ProductiveDatenbase
(relational)
Archival
Stage 1
ArchiveDatenbase
(relational)
Archival
Stage 2
Long-term Archive
(Data-oriented)
Archived
Archived
Data
Data
Active
Active data
data
with
with all
all dependent
dependent
Objects
Objects
Active
Active data
data
with
with all
all dependent
dependent
Objects
Objects
Time
Time
medium
medium term,
term,
cyclic
cyclic
long
long term,
term,
cyclic
cyclic
Data
Data format
format //
Storage
Storage Media
Media
1:1-image
1:1-image of
of the
the
Structure
Structure in
in the
the
Productive
Database
Productive Database //
Hard
Hard Disks
Disks
Standardized
Standardized
Data
Data formats
formats
XML,
XML, HTML,
HTML, PDF,
PDF, …/
…/
CD,
CD, DMS,
DMS, …
…
Information
Information content
content
Complete
Complete
Information
Information content
content of
of
Productive
Productive Database
Database
compressed
compressed
representation
representation
of
of the
the information
information
Access
Access Methods
Methods
PMX
PMX
Data-Viewer
Data-Viewer
DMS
DMS
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