Aligning IT with Business/Business Transformation Productivity, Governance,

Aligning IT with
Business/Business
Transformation
Productivity, Governance,
Innovation
Dr Tariq Aslam
Agenda
 Critical Business Challenges
 Aligning IT with Business
 IBM Solution
 Success Stories
 Q&A
 Next Steps
Agenda
 Critical Business Challenges
 Aligning IT with Business
 IBM Solution
 Success Stories
 Q&A
 Next Steps
Critical Business Challenges/Pain
Organization is not aligned with vision/mission/KPI.
Organizational structure or capabilities do not match with the technology we acquire.
Companies have difficulty understanding the impact of a change.
After the restructuring either the business processes do not work or technology fails.
Operational/business processes are inefficient.
Companies procure system that do not integrate.
Agenda
 Critical Business Challenges
 Aligning IT with Business
 IBM Solution
 Success Stories
 Q&A
 Next Steps
Enterprise Architecture Helps
 Enterprise Architecture is the description of the
current and/or future structure and behavior of an
organization's processes, information systems,
personnel and organizational sub-units, aligned
with the organization's core goals and strategic
direction.
 The primary purpose of creating an Enterprise
Architecture is to ensure that business strategy
and IT investments are aligned. As such,
enterprise architecture allows traceability from
the business strategy down to the underlying
technology.
 Enterprise Architecture relates more broadly to
the practice of business optimization in that it
addresses business architecture, performance
management, organizational structure and process
architecture as well.
Bridging the Gap with Business Alignment and Optimization
Translates into
Drives
Vision
Mission
Planner
Executed by
Executed
through
Strategic
Objectives
Initiatives
Responsible for
To overcome
Or take
advantage of
Owner
Composed of
Abide by
Use
Designer
Run on
Use
Applications
Departments
Process Groups
Policies
Belong to
Executed by
Process Maps
Challenges
& Opportunities
Based on
Roles
Linked to
Uses
Responsibilities
Uses
Perspectives
ENTERPRISE INFORMATION ENTITIES
Developer
Data
Hardware
Network
Technology
Organizations create and consume information as part of their planning, management,
execution and delivery activities on continuous basis.
Bridging the Gap with Business Alignment and Optimization
DEFINING THE ENTERPRISE
A Business Strategy is
Executed by…
Providing business
services that .....
Business
Architecture
Are implemented by
processes that.....
Are executed through
activities that.....
Information &
Applications
Architecture
Are automated by a service
(functionality) of an
application...
which uses the
component(s) of a
system.....
Infrastructure
Architecture
which is being processed
on a given platform / server
/ equipment
What is EA Planning
.
“If you don't know where
you are going, any road will
take you there”
Lewis Carroll
Enterprise Architecture
Define the Enterprise Strategy, goals and
Strategy
Objectives : What to do, and how to do it?
Business Processes : support the strategy,
Business
Métier
Applications & Systems
Information & Data
Operational organization
The Applications support the Business,
implement the business functions in the IT systems
The Information is key for the organization :
It is the fuel that drives the architecture
Infrastructure that supports the IS:
Network & Infrastructure
-Technical components: servers, networks, etc.
-Technology: platforms, etc.
Agenda
 Critical Business Challenges
 Aligning IT with Business
 IBM Solution
 Success Stories
 Q&A
 Next Steps
Gartner EA Tools Magic Quadrant
IBM System
Architect
positioned at the
front of the
Leaders
Quadrant.
System Architect – NO 1 in Magic Quadrant
Capture and Model all Domains of the Organization
Application
Network
and
Infrastructure
Service Models
Behavior (UML Support)
Network Topologies
Matrix Views
Organizational Charts
Relational
Data Modeling
Application Models
Process Models
Business Process
Modeling and Analysis
Data Models
Goals
Objectives
Class Diagrams
System Architect – NO 1 in Magic Quadrant
Create an Organizational Blueprint
Leverage Your Existing Information
Disparate
Data
Excel
XMI
Business Strategy
DDL
CMDB
IDL
CSV
Visio
Visio
Organization & Process
Rose
XML
Applications and IT
In The
System
Architect
Repository
Becomes
Managed
Create
Information
Roadmap
System Architect – NO 1 in Magic Quadrant
Simulate and Optimize Processes
Analyze resource utilization
Determine cost structures
System Architect – NO 1 in Magic Quadrant
Time Lapsed Visualizations
As-Is/To-Be Transition
Impact Analysis
Impact Analysis
Customer – Strategy Map
- This diagram
shows the
mapping of the
Strategic
Objectives
along the 4 BSC
perspectives,
adhering to the
Balanced
Scorecard
principles.
- Objective
“Automate Core
Processes” is
chosen for
further
elaboration
Objective – Automate Core Processes
-This page shows
tabulated
information about
the strategic
objective. It
provides a linkage
between Strategic
and Operational
components as
observed through
the sub reports
Related Business
Flows and
Initiatives.
- The business flow
“Declare to
Collect/Refund” is
chosen as a process
that realizes the
objective
Business Flow : Declare to Collect/Refund
-The Business
Flow realizes the
Strategic
Objective through
the execution of a
set of Core and
Non Core
Business
Processes. This
graphical
representation
shows the
interaction
between these
processes.
- The business
process “Validate
Declaration” is
chosen for further
elaboration
Process – Validate Declaration
-The Business
Process is
modeled using
BPMN,
graphically
models business
events, activities,
data objects,
locations, and
executors in a
logical sequence.
-The activity
“Register
Declaration” is
chosen for further
elaboration
Activity – Register Declaration
- Activity attributes
include Inputs, &
Outputs (in terms
of Data Objects),
Volumes, Actors,
Location, KPIs,
Business Rules,
Tasks, and
supporting Use
Cases that capture
functional
requirements for
automating that
activity in UML
format.
-The use case
“Submit
Declaration” is
chosen for further
elaboration
Use Case Model – Submit Declaration
- Use Case
Diagram modeled
in UML showing
the interactions
between Actors
and Use Cases
-The use case
“Submit
Declaration” is
chosen for further
elaboration
Use Case Details – Submit Declaration
-This Use Case
represents a
functional
requirement
captured as part of
an SDLC project to
build an application
supporting the
modeled Business
Flows and
Processes.
- A screen shot of
the user interface
developed to
automate the
selected activity
will be shown in
the next slide
User Interface Screen Shot
-The user interface
was developed
based on the use
case specifications
detailing the
screen
functionalities
needed
Impact of Changes across the enterprise
The 110 applications used within a large group are managed
through multiple support groups
Accellion File
Transfer System
Vista Cinema
ADT Brand Hub
Booking System
Digital Asset
Type: Application
Management
Bespoke Project
Tool
Type: Application
ESRI ArcGIS
ESRI ArcGIS Server
ESRI ArcIMS Web
Autodesk AutoCAD
Desktop
Type: Application
Type: Application
Type: Application
Type: Application
Bespoke Access
Bespoke
Bespoke Contact
Card Reporter
Compliance Units
Center Knowledge
Type: Application
Type: Application
Base
Soluion
Bespoke
Bespoke
Bespoke No
Electronic
Intelligent
Objection
Attendance
Helpdesk
Bespoke
Corporate
Accounting
Systems
Mycom Point of
Sale
Bespoke Training
BIW Tech
Bloomberg
Cisco Call Manager
Centre System
Collaboration
Professional
Type: Application
Certificate System
Document
System
Cisco Intelligent
Contact
Cisco Voice Portal
Connectria
Cougar Forcasting
Type: Application
Redplaid
and Performance
Management
Service
Management
Management
DHL Easy Ship
Easy Hotels Entee
eFront FrontInvest
Jacky's Queue
EMC Documentum
Type: Application
system
Type: Application
Management
Type: Application
Vovici Survey
Whale VPN
Communicator
System
Eversuite
Estate Master
Development
Feasibility
Business Process
Services
Eversuite
Document
Eversuite Mail
Management
Golips
Management
System
Google Earth Client
Google Earth Pro
GTS Sales Portal
Type: Application
Type: Application
GXIMFEE Geocortex Internet
Mapping
Framework
Oracle Discoverer
Kenexa
Lifesize Video
Performance
Conference
Management
System
Oracle Primavera
PERTMaster
Oracle Retail
Allocations
Oracle Financials
Type: Application
Type: Application
Type: Application
Map Guide
GXSDG - Geocortex
GXTAEE -
Secure Data
Geocortex
Gateway for
Statistics for
ArcIMS
ArcIMS
Micros Point of
Sale
Type: Application
GXUPBE Geocortex Uptime
for ArcIMS
IBM DOORS
Hyperion
Microsoft Office
Microsoft Office
2003 Standard
SharePoint Server
Oracle Retail
Invoice Matching
Oracle Retail Store
Inventory
Oracle Primavera
Project
Type: Application
Management
Management
Desktop
Oracle Hyperion
Planning
Impact Witness
Solution
Contract
Financials
Management
Oracle Retail
Merchandising
Type: Application
Oracle Primavera
Association
2007
Oracle Retail
Integration Bus
Infor Enterprise
Asset
Management
Oracle Owner
Microsoft Office
2003 Professional
Desktop
IBM System
Architect
Consolidation
Type: Application
System
Oracle Business
Process Architect
Oracle Customer
Relationship
Management
Oracle Retail Price
Management
Oracle Retail Sales
Audit
Oracle Enterprise
Project
Type: Application
Type: Application
Management
System
Oracle Property
Sniperhire Hiring
Oracle
Oracle Human
Manager
Solutions
Procurement
Resource
Type: Application
Type: Application
Type: Application
Management
Oracle Hyperion
Financial
Management
Oracle Hyperion
Performance
Management
Oracle Hyperion
Omniture Analytics
Planning (Nakheel
Type: Application
Omniture
Omnix Enguard
Discoverer
Oracle 360
Type: Application
Type: Application
Hotel)
Systems
Systems Union
Technoserve
SunSystems
Prequalification
Financials
Manager
Plus
Q-Matic System -
Radia Software
GFA & IC Leasing
Manager
RetailPro Point of
Sale
Reuters
Type: Application
SCADA
Type: Application
Supplier
Vignette Content
Type: Application
SPAN ITMS
Type: Application
Vignette
Recommendation
Type: Application
Comment
Supported by ITC
Vignette Identity
Manager
Vignette NFS
Vignette Portal
Type: Application
Type: Application
Vignette Seach
Vignette Web
Engine
Server
Type: Application
Comment
Supported by company IT
Vignetter
Automomy Search
Engine
Vignette
Vignette
Collaboration
Community
Type: Application
Applications
Comment
Comment
Supported by Vendor
Unsupported
Vignette Portal
DPM
Type: Application
Type: Application
Type: Application
Oracle Business
Intelligence Suite
Enterprise Edition
Comment
Supported by Business Unit IT
Only 5 applications consume the resources of 102 servers
across 4 physical locations
Super dom e - JA
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Routine Analysis – Key Stakeholders’ Questions
 Compiled a list of 49 Questions in the Explore Phase
 List of answered questions
Sample Questions answered by EA:
How Does an application support corporate vision
What will be the impact of reorganization on process
Which process consumes the largest number of services
Which services will be impacted by change in Infrastructure
Which Department and role owns which Master Data
What is the impact of shifting Infrastructure from a location
Is there opportunity to consolidate technology infrastructure
How can I plan introduction of a new initiative
Application / Service Overlap
Bridging the Gap, the IBM Solutions… System Architect®
Visualize the Organization
Enterprise Strategies &
Direction
Projects &
Initiatives
Business Processes & Services
Applications
Orgs &
People
Data
IT Infrastructure & Services
With SA you can see key EA components supporting Enterprise strategies & goals!
With SA you can see key EA components dependent upon specific technologies!
With SA you can manage key EA components as projects and initiatives!
Portfolio overview
BUSINESS DOMAIN
EXECUTION DOMAIN
Enterprise
Architecture
& Frameworks
Analysis
& Design
Product, Project
& Portfolio
Management
Requirements
Definition
& Management
Implementation
Configuration
& Change
Management
Measurement
& Reporting
Iteration
Management
Production/
Operation
ELM
Quality
Management
Next Step
EA Fast Start Workshop
Tasks & Schedule

Day 1 : Pre-work: Client EA Assessment/Workshop
Con-call/WebEx – Workshop Materials Prep

Day 2 AM: System Architect Demo, EA Concepts and Initial EA Stakeholder
Identification/Value Use Scenarios - Onsite

Day 2 PM: Meta-concepts Development, Meta-model development

Day 3 AM: Fast Start Tasks/Deliverables Overview

Day 3 PM : Use Scenarios Prioritization, Meta-model and Initial Customization
Development

Day 4: Meta-model Refinement and Draft Encyclopedia Reviews

Day 5: Encyclopedia Data Population, Initial EA Value Analyses

Day 6 – n : EA Value Analysis Refinement, additional of new EA Domains, EA
Value Presentation/Demonstration Development, Next Steps
Planning