IBM’s Mobile Strategy and a Social Way To Work

IBM’s Mobile Strategy and a Social
Way To Work
Baan Slavens – ESS Senior Offering Manager
Paul Miller – ESS Mobile Development Manager
February 1, 2016
Please Note:
•
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s
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•
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The development, release, and timing of any future features or functionality described for our products remains at our
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•
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment.
The actual throughput or performance that any user will experience will vary depending upon many factors, including
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results similar to those stated here.
Agenda
• Mobile Strategy
• In Market Today
 Why IBM Enterprise Social Software Mobile Applications
 2015 Deliveries Recap
• A Look Ahead
 Per Product Priorities
 Mobile Initiatives
2
Fun Facts…
Around 80% of the world’s population has a mobile phone.
74 % of smartphone users use their mobile phone to help
with shopping, of which 79% ultimately making a purchase.
The most common use for a mobile phone is to check the time.
In Britain more than 100,000 mobile phones are dropped down
in the toilet every year.
Source: SnipBits
Key Tenants of our Mobile Strategy
Create first class collaboration experiences for the leading tablets and smartphones
Integration Approach
•Provide seamless integration between the ESS apps
•Native Operating System (OS) integration with the device
Security
•Best of breed collaborative experiences that seamlessly integrate with advanced mobile security
solution
•Ensure support for leading Mobile Device Management (MDM) solutions
Support
•Consistent platform support across ESS mobile apps
•Develop a consistent method to determine new mobile platform
Changing the Way People Are Getting Things Done
Mobile Applications in Market Today
ESS Mobile in Market Today
IBM Verse
•
•
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Mail that is actionable. Allows
users to quickly sift through clutter,
identify what is important, focus on
top priorities.
Important people capabilities
provide quick access to content
from those key people in your mail
Calendar experience allows for
user control of screen space.
Event updates easily identified.
IBM Connections
Editor
•Provides an easy way to quickly create, edit
or modify Microsoft Office Files from IBM
Connections Files
•Secure mobile integrated document,
presentations and spreadsheet editing
•Full featured mobile editor entitled to all IBM
Connections customers
IBM Connections Chat
IBM Connections
•Full features social collaboration
experience on the mobile device
•Industry leading Files Sync and Share
capabilities
•Provides seamless integration for file
editing capabilities with the IBM
Connections Editor
•Advanced capabilities include a history
view to allow users to quickly access
content they have previously used
IBM Connections
Meetings
•Provides an easy way to quickly and
confidently distribute information, share
applications, give presentations and host audio
conferences
•Single click access to regular and repeating
meetings
•Initiate secure group chats and instant polls
directly from the app
•
Provides an easy way to quickly and
confidently communicate with your
network of peers and subject matter
experts
•
Chat history
•
One on one audio and video
•
Push notifications ensure users don’t
miss anything important
IBM Mobile Connect
• Security rich VPN/secure gateway solution for
connecting remote devices to enterprise
applications
• Client (VPN) and Clientless (HTTP Access)
options
• Optimized for integration with ESS mobile
applications and EMM solutions
2015 Deliveries Recap
Over 100 mobile updates…
IBM Verse
•
•
Stand alone mobile application
with Mail, Calendar and People
Important people capabilities
provide quick access to content
from those key people in your mail
IBM Connections
• Enforce App level password
• Control which apps can import data
Mail made actionable with Needs
Action and Waiting For capabilities
• Support secure browsers for IBM
MaaS360 and MobileIron
•
Integration with other mobile
applications including Chat,
Meetings and Connections
• Nested Folders Support
• Voice and Video support
• Verse Integration
• Launch/Join a meeting from Calendar, Today Widget
• View Verse calendar from within Meetings app
•
Voice and Video support
•
Chat presence shown in
Verse wherever a person
identity is available
(Android, coming for iOS
)
•Render customized app theme colors
•
IBM Connections
Meetings
IBM Connections Chat
• Polls and Surveys
IBM Connections Editor
IBM Mobile Connect
• Provide round trip editing support which allows users to
take files from IBM Connections files, update or modify
those files and save them back to IBM Connections files.
• MidPoints and IBM MaaS360 Integration
• Create, update or modify documents, presentations or
spreadsheets directly from mobile devices.
• Connections Chat Single Sign On using LTPA
• Traveler pool management failover
•Share Files in IBM Connections Files
• Network Proxy for Traveler push notifications
• Camera mode can take and insert pictures and videos
to documents, spreadsheets, and slides
• MS – SQL fail over
Let’s take a look..
IBM Verse
Mobile Access – Mail, Calendar, People, Actions (iOS, Android)
Important to Me
•
Stay on top of and
organize
information
important to me
•
Push notifications
•
Widgets
•
Important People
IBM Verse
Mail Made Actionable:
•
Needs Action lets me organize
what I need to respond to
•
Waiting For lets me track
who owes me a response
IBM Verse
* Android now, coming for iOS
I want to (integration)
Connections Meetings
• ‘Join Meeting’
• Read Verse Calendar from Meetings
App
Connections
•Share file attachment into Connections
•* Open Connections Profile
Connections Chat
•* Presence shown where identity
is available
•* Initiate chat session
IBM Verse
‘Ghosted’ Events
• Unprocessed events in calendar views
* Cloud only, coming for On Prem
Sync Verse People w/ Apple Contacts App
•Verse People appear in IBM Verse Group in
local container of Apple Contacts app
•Caller-ID
Use Verse to Share Content
• Select Verse from Share Menu
IBM Connections Chat
2015 Highlights
Voice and Video Support
• Voice and video chat
Verse Integration
• Chat presence shown in Verse
wherever a person identity is
available (Android, coming for iOS)
IBM Connections Meetings
2015 Highlights
Voice and Video Support
•Voice and video
Verse Integration
•Launch/Join a meeting from
Calendar or Today Widget
•View Verse calendar from
within Meetings app
IBM Connections
2015 Highlights
Enhanced Productivity
•Assign a single To Do to multiple people in
Activities
Application Management
• Enforce App level password
• Control which apps can import data
• Render customized app theme colors
• Support secure browsers for IBM MaaS360 and
MobileIron
IBM Verse Integration
• Send an email directly from IBM Connections
IBM Connections Editor
Editing Capabilities
• Provide round trip editing support which allows
users to take files from IBM Connections files,
update or modify those files and save them back to
IBM Connections files.
• Create, update or modify documents,
presentations or spreadsheets directly from mobile
devices.
• Share Files in IBM Connections Files
• Support for industry leading EMM – IBM Mobile
First Protect and MobileIron
• Camera mode can take and insert pictures and
videos to documents, spreadsheets, and slides
IBM Connections Editor
Tap on the Edit
button to launch the
IBM Connections
Editor app
IBM Connections Editor
Easily saves back to
IBM Connections
Full featured editing
capabilities
EMM Support
A pp
IB M Ma a S 3 6 0
Mo b ile Iro n
C it rix
IB M V e rs e



IB M C o nne c t io ns



IB M C o nne c t io ns C ha t






(IB M S a m e t im e )
IB M C o nne c t io ns Me e ting s
(IB M Me e t ing s )
IB M C o nne c t io ns E dito r
Key supported features
• Custom Configuration
•
Restrict file export to only whitlisted apps
• Application passcode
•
Restrict file viewing to trusted viewers
• Wipe application data remotely
•
Restrict file export
• Wipe application data when out of compliance
•
IBM Mobile Connect application tunneling
• Restrict clipboard operations
Documentation URL
2016 Priorities
IBM Verse
•
Improved application responsiveness, and ability
to sync all mail on iOS
•
Threaded mail messages for Android, Inbox filters
for read/unread, urgent. Mute threads.
•
Sync and use personal groups for mail messages
and calendar invites
•
Calendar features such as free time search,
attachments and rich text support
•
Action Center, Cognitive
•
Improved Files integration with IBM Connections,
Box
•
Search enhancements, server side search and
faceted results
*PLANS AND DESIGNS SUBJECT TO CHANGE
IBM Connections
•
Rich Text Editor For Blogs and Wikis
•
Nested Folder Support on your mobile device
•
Access Polls and Surveys in your Communities
•
How to Orient drawer provides quick insight on
the important items that need your attention
•
Document Provider Extensions which will allow
users to save files from any preferred mobile
application directly into IBM Connections Files
•
Updated Designs
*PLANS AND DESIGNS SUBJECT TO CHANGE
Let’s take a look..
IBM Connections Chat
• Chat history duration policy
• How to Orient integration
• File transfer support
*PLANS AND DESIGNS SUBJECT TO CHANGE
IBM Connections Meetings
• Join calls with external
devices
• How to Orient integration
• Whiteboarding
capabilities
*PLANS AND DESIGNS SUBJECT TO CHANGE
IBM Connections Editor
•
Open Multiple Files
•
IBM Connections Community Files
•
Verse, Meetings, Chat Integration
•
Offline
*PLANS AND DESIGNS SUBJECT TO CHANGE
IBM Mobile Connect
•
IMC Windows client support for Windows 10
•
IMC Server support for MobileIron integration
•
64-bit IMC clients for Windows, Mac, and Linux
•
Improved IMC server certificate authentication support
•
Improved IMC server monitoring:
•

Enhanced status monitor to include more info

Connection to concurrent IMC servers
IMC server act as push notification proxy for Google Cloud Messaging (GCM
)
*PLANS AND DESIGNS SUBJECT TO CHANGE
A Look Ahead
Mobile Initiatives
Cognitive
Action Center
Enterprise Mobile Management
*PLANS SUBJECT TO CHANGE
Cognitive
Cognitive will be the next breakthrough in knowledge worker productivity
E m a il,
C
h a t connect,
People
communicate and
share information
without the need to
be together
Wo rk s pa c e
sTeams work together E n te rp ris e S o c ia l
G ro u p w a re
Teams share information
across geographic
boundaries to maximize
impact
to accomplish predefined goals
Organizations work
together across
organizational and
geographic boundaries
*DESIGNS SUBJECT TO CHANGE
A n a ly tic s
Systems understand
user behavior and can
guide activities
C o g n itiv e
Systems understand
behavior and
proactively assist users
and deliver insights
Let’s take a look..
Watson, Cognitive –> Verse Inbox
*DESIGNS SUBJECT TO CHANGE
Watson, Cognitive –> Verse Share File
*DESIGNS SUBJECT TO CHANGE
Watson, Cognitive – Verse, Create Meeting
*DESIGNS SUBJECT TO CHANGE
Watson, Cognitive – Verse Needs Action
*DESIGNS SUBJECT TO CHANGE
Action Center
Action Center
•Action Center drawer, engaged by
swiping from right of each applications
•Exists throughout our mobile portfolio
•Combines relevant information in one
space, helping the user understand
what’s happening across their apps,
what they need to do, and where they
need to be
•Coach marks help the user find the
drawer
*DESIGNS SUBJECT TO CHANGE
Action Center
**DESIGNS SUBJECT TO CHANGE
Let’s take a look..
Enterprise Mobile Management
Hot Requirements
• Support for additional EMM providers
 AirWatch®
 Good Dynamics®
• Extend support for OS provided management capabilities
 Extend iOS Managed Configuration to more policies
 Android for Work
• Cloud - MAM Required Access Control Policy
• Custom HTTP Headers
• MAM Distributed Certificates
AirWatch Support
• In development now – please contact us for
beta access!
• AirWatch support will be available using
AirWatch specific versions of ESS apps

Apple iOS Device – get the ‘for
AirWatch’ versions from Apple
iTunes

Android – ‘for AirWatch’ versions
available from IBM Fix Central
• Distribute ESS public apps to devices using
the AirWatch app catalog
• Requires deployment of AirWatch Agent app
Android for Work
Evolution of EMM
• EMM controls available via the Android OS, rather than via EMM provider (MobileIron, IBM MaaS360, Citrix, etc.)
wrappers/SDKs
• Software vendors enable mobile applications (Verse, Connections Chats, Connections, etc) to respond to OS
EMM controls -> One standard enablement for EMM, rather then ‘one off’ enablement per EMM vendor
• Administration provided by EMM Providers
Concerns
•Capability parity with current EMM solutions
•Breadth of Android device compatibility
Status
•Ongoing collaboration with Google
•Prototyping in progress
•
Restrict file export to only whitelisted apps
•
Restrict file viewing to trusted viewers
•
Restrict file export
•
IBM Mobile Connect application tunneling
MAM Required Policy
• Cloud customer enables ‘MAM
Required’ policy using IBM
Connections Cloud administration
• Mobile app enforces that it is
managed
 Yes it is managed, operation
continues normally
 Not managed, application will
not connect or sync data
• Simple to use, though requires
alternate blocking mechanisms for
non-ESS apps such as native Apple
mail
IBM Confidential
47
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