Leeya Ressom

Leeya Ressom
[email protected]
1 0 K lin g S tre e t | W e s t O ra n g e| N J | 0 7 0 5 2 | 9 7 3 .6 0 9 .9 8 9 1
EDUCATION:
TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: May 2017
MAJOR: Management Information Systems | MINOR: Digital Marketing
GPA: 3.51 | Dean’s List: Fall 2013 & Fall 2014
ACTIVITIES:
•
•
•
•
Member, Association for Information Systems, 2014 – present
Member, National Society of Collegiate Scholars, 2014 – present
VP of PACE, National Society of Collegiate Scholars, Spring 2015
Peer Mentor, Academic Resource Center, 2015 – Present
EXPERIENCE:
Center for Big Data in Mobile Analytics, Philadelphia, PA
August 2015 - Present
Research Assistant
• Researched Mobile Analytics, Big Data, the Internet of Things and other related topics
• Analyzed company case studies to gain insight into the use of Big Data and marking
analytics
• Presented research findings to distinguished business professionals from University of
Chicago and University of Michigan and also to the CEO of Planalytics
TEMPLE UNIVERSITY, Philadelphia, PA
March 2014 – Present
Manager
• Manage and organize sporting equipment in the Kinesiology Department of an urban
university
• Greet and inform students about sporting activities and which professors to consult
with regarding their needs
• Clean and maintain linens required for sports such as tennis, fencing and yoga
WALIA ETHIOPIAN RESTAURANT, South Orange, NJ
March 2013 – August 2013
Head Waitress
• Greeted and served customers at a 50 seat casual dining Ethiopian food restaurant
while maintaining the high customer service standards
• Trained 5 waiters and waitresses in essential serving skills
• Interacted and built relationships with customers which resulted in many loyal
regulars
• Resolved customer complaints by listening and providing a resolution to various
situations
POWELL GROUP, Maplewood, NJ
February 2012 – August 2013
Administrative Assistant
• Interacted with patients of 6 different therapists in person or on the telephone, and
referred them to the most appropriate therapist
• Organized appointments filed important office files and sent out clinical case notes to
insurance companies.
• Created business cards, formal letter formats and invitation cards
SKILLS:
•
Microsoft: Word, Excel and PowerPoint