World Islamic Banking Competitiveness Report 2013–14 The transition begins
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World Islamic Banking Competitiveness Report 2013–14 The transition begins
World Islamic Banking Competitiveness Report 2013–14 The transition begins Conte 2 World Islamic Banking Competitiveness Report 2013–14 nts Opening Foreword Executive brief C]qÕf\af_k ?dgZYdaf\mkljqafka_`lk Performance review J]Y\q^gjljYfkalagf Performance outlook CEO agenda J?Ek2;gmfljqgmldggc Qatar Af\gf]kaY Saudi Arabia EYdYqkaY Mfal]\9jYZ=eajYl]k Turkey World Islamic Banking Competitiveness Report 2013–14 3 Foreword JYha\%_jgol`eYjc]lkgjJ?EkÈYdj]Y\qYka_faÕ[Yfl hYjlg^l`]_dgZYd][gfgeqÈYj]k]llgZ][ge]]n]f egj]aehgjlYfl&9_jgmhg^*-J?Ekoadd[gfklalml] -(g^l`]ogjd\?<H$+0g^_dgZYd[gfkme]j kh]f\af_Yf\--g^Õp]\[YhalYdafn]kle]fl$Zq *(*(&L`]ajk`Yj]g^_dgZYd[gfljaZmlagflg?<H `Yk\gmZd]\gn]jl`]dYkl\][Y\]Yf\[gflafm]klg gml_jgo\]n]dgh]\eYjc]lk&>mjl`]j$)(g^l`]k]*- J?Ek`Yn]YdYj_]EmkdaehghmdYlagf& Abdulaziz Al-Sowailim ;`YajeYfYf\;=G MENA Region Gmj[da]flk`Yn]a\]flaÕ]\:Y`jYafYf\kapg^l`] J?EklgZ]l`]\janaf_^Y[lgjkZ]`af\l`]f]plZa_ oYn]afAkdYea[ÕfYf[]ÈIYlYj$Af\gf]kaY$KYm\a 9jYZaY$EYdYqkaY$M9=Yf\Lmjc]q IAKEML!& GfYhjgeakaf_fgl]$Zq*()0$l`]k]J?Ek oaddj]hj]k]fl?<Hg^MK,&0l$Yegkldqqgmf_ hghmdYlagfg^Yjgmf\,)1e$ljY\]Ögokg^MK+&.l Yf\ZYfcaf_Ykk]lkg^MK.l& IAKEML[geeYf\]\/0g^l`]afl]jfYlagfYd AkdYea[ZYfcaf_Ykk]lk)af*()*$_jgoaf_YlY-%q]Yj ;9?Jg^).&,&Oal`]phYf\af_][gfgea]kYf\ Y^Ykl%_jgoaf_[mklge]jZYk]^gjÕfYf[aYdk]jna[]k$ IAKEMLakYfYlljY[lan]hjgkh][l^gjYfqZYfc dggcaf_lg_jgoalkj]n]fm]k&L`]qYdkghjgna\] kgdmlagfklgl`][`Ydd]f_]k^Y[]\Zqkge]g^l`] \]n]dgh]\eYjc]lk& ) Afl]jfYlagfYdAkdYea[ZYfcaf_Ykk]lk]p[dm\]AjYf Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$ =QMfan]jk]$=QYfYdqkak 4 World Islamic Banking Competitiveness Report 2013–14 @go]n]j$l`]ÕfYf[aYdhjgkh][lkYf\f]]\kg^ ]e]j_af_%eYjc]l[mklge]jkl]f\lgZ]em[`egj] ngdYlad]l`Yfl`gk]af\]n]dgh]\eYjc]lk&L`ak [`Ydd]f_]`YkY_jgoaf__dgZYd\ae]fkagf^gjAkdYea[ ZYfck2]fl]jaf_f]oeYjc]lk$ghlaearaf_gh]jYlagfk Y[jgkkZgj\]jk$Õf\af_l`]ja_`l\a^^]j]flaYlagf Yf\k]]caf_kcaddkYf\^mf\af_^jgel`]_dgZYdhggdk of talent and capital. @]f[]$l`]j][gflafm]klgZ]Y`m_]\]eYf\gf l`]c]qj]^]j]f[][]fl]jkÈ:Y`jYafYf\EYdYqkaYaf hYjla[mdYjÈlghjgna\]d]Y\]jk`ah^gjl`]f]plh`Yk] g^af\mkljqÌkhjg_j]kk&L`]fglagfg^`YdYd][gfgeq$ af[dmkan]_jgol`Yf\\a^^]j]flaYlaf_l`jgm_` j]khgfkaZd]ZYfcaf_[gmd\Z]l`]_Ye]%[`Yf_]jk l`YlAkdYea[ZYfcaf_`YkZ]]fdggcaf_^gj&@]f[]$ l`]jak]g^<mZYa$Dgf\gfYf\AklYfZmdYll`ak`gmj ak\]Õfal]dqYhgkalan]\]n]dghe]fll`Yloadd`]dhlg jYak]l`]h]j^gjeYf[]ZYj^gjYdd& =Q`Yk^Y[adalYl]\eYfqg^l`]affgnYlagfkl`]AkdYea[ ZYfcaf_af\mkljq`Ykk]]fgn]jl`]hYkl\][Y\]&O] `gh]l`]afka_`lkafl`akq]YjÌkj]hgjloaddhjgna\] egj]^gg\^gjl`gm_`lYkqgmhdYflggh]jYlagfYdar] qgmj*(),kljYl]_a]k& AkdYea[ZYfcaf_Ykk]lkoal` [gee]j[aYdZYfck_dgZYddq Yj]k]llg[jgkk MK)&/l af*()+$ km__]klaf_YfYffmYd _jgol`g^ 17.6% gn]jdYkl^gmjq]Yjk&L`]j]ak Yfgla[]YZd]kdgo\gof[Ymk]\ ZqlogeYbgj\]n]dghe]flk& >ajkl$l`][gflafmaf_ economic and political k]lZY[ckafkge]g^l`] ^jgfla]jAkdYea[ÕfYf[] eYjc]lk3Yf\k][gf\$ l`]dYj_]k[Yd]gh]jYlagfYd ljYfk^gjeYlagfl`YleYfq g^l`]d]Y\af_AkdYea[ZYfck afalaYl]\YZgml)0egfl`k Y_g$o`a[`[gflafm]k lg[gfkme]^g[mkYf\ afn]kle]fl& Kgmj[]k2 ;]fljYd:Yfck$:EA$=QYfYdqkak World Islamic Banking Competitiveness Report 2013–14 5 Executive brief QISMUTÈIYlYj$Af\gf]kaY$KYm\a9jYZaY$ EYdYqkaY$M9=Yf\Lmjc]qÈYj]kapJ?Ek l`Yl$lg_]l`]joal`:Y`jYaf$Yj]aehgjlYfl lgl`]^mlmj]afl]jfYlagfYdarYlagfg^l`] AkdYea[ZYfcaf_af\mkljq&L`]q`gd\YdYj_] hggdg^ÕfYf[aYdYf\afl]dd][lmYd[YhalYdg^ l`]af\mkljql`Yloadd\jan]l`]f]ploYn] g^\]n]dghe]flY[jgkk]paklaf_Yf\f]o eYjc]lk&AkdYea[ZYfckYj]Ydj]Y\qk]jnaf_ [&+0eaddagf[mklge]jk_dgZYddq$log%l`aj\k g^o`gej]ka\]afIAKEML& O]]ph][lAkdYea[ZYfcaf_Ykk]lkoal` [gee]j[aYdZYfcklg_jgoYlY;9?Jg^ )1&/gn]j*()+Ç)0Y[jgkkl`]IAKEML [gmflja]klgj]Y[`MK)&.lZq*()0 *()*2MK-./Z!&Afl]jfYlagfYdarYlagfoadd Z]YfaehgjlYfl_jgol`\jan]j$Zjaf_af_ aff]o[`Ydd]f_]klgl`]k]AkdYea[ZYfck& LjY\]hYll]jfkYj]k`a^laf_\][akan]dqaf ^Yngjg^J?Ek$Yf\IAKEMLoaddZ]l`] eYbgjZ]f]Õ[aYja]k&:Yfckoal`kljgf_ [gff][lanalqY[jgkkc]qeYjc]lkYf\ k][lgjkYj]k]llg_Yaf&9c]ql`af_lg fgl]akl`YlAkdYea[ÕfYf[]eYjc]lkYj] ^Yj^jgeZ]af_`geg_]fgmkÈ[mklge]j Yllalm\]k$j]_mdYlagfkYf\hjgÕlYZadalq nYjqka_faÕ[YfldqY[jgkkeYjc]lk&9eYbgj [`Ydd]f_]^gjAkdYea[ZYfckaklgY\bmkll`] hjghgkalagfk$gh]jYlaf_eg\]dk$kqkl]ek$ lggdkYf\hjg[]kk]klgmf\]jklYf\Yf\^mddq [YhalYdar]gfl`]afl]jfYlagfYdghhgjlmfala]k provided. 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World Islamic Banking Competitiveness Report 2013–14 H]j^gjeYf[] j]na]o World Islamic Banking Competitiveness Report 2013–14 11 @a_`da_`lk GCC* ;gfn]flagfYdEYjc]lk • >ajklZYl[`g^AkdYea[ZYfckYf\ oaf\gok[gee]f[]Zmkaf]kkafGeYf • @gf_Cgf_$l`]H`adahhaf]k$ Kaf_Yhgj]Yf\l`]MCafalaYl] j]_mdYlgjqj]^gjeklgZmad\AkdYea[ ZYfcaf_Yf\[YhalYdeYjc]lk • <mZYamfn]adkAkdYea[=[gfgeqnakagf • :Y`jYafk]]k[gfkgda\YlagfafAkdYea[ ZYfcaf_k][lgj EYdYqkaY • L`]AkdYea[>afYf[aYdK]jna[]k9[l *()+afljg\m[]\$hjgna\af_^gj_j]Yl]j j]_mdYlgjq[dYjalq&K`YjaÌYk[`gdYjkYj]fgo d]_YddqY[[gmflYZd]^gjÕfYf[aYdhjg\m[lk Yhhjgn]\&L`]Y[lYdkg\aklaf_mak`]k \]hgkalkeY\]^gjkYnaf_kYf\l`gk] eY\]^gjafn]kle]fl$[Ymkaf_ka_faÕ[Yfl Y\bmkle]fllgj]lYadhgjl^gdagk • EYdYqkaYYdkglg^g[mkgfK`YjaÌY [gehdaYflkg[aYddqj]khgfkaZd] afn]kle]fl 9^ja[Y • Fa_]jaY$C]fqY$M_Yf\Y$LYfrYfaY$ RaeZYZo]$EYdYoaY[[]d]jYl]]^^gjlk lgafljg\m[]AkdYea[ZYfcaf_ • Egjg[[g$9d_]jaY$LmfakaYY[[]d]jYl] ]^^gjlklgafljg\m[]AkdYea[ZYfcaf_ 12 World Islamic Banking Competitiveness Report 2013–14 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AkdYea[Ykk]lk3)/eYjc]lk`Yj] AkdYea[ZYfcaf_Ykk]lkoal`jYha\%_jgol`eYjc]lk IYlYj1 EYdYqkaY** Af\gf]kaY, M9=)- CK9,+ Turkey 7% GmjkapAkdYea[jYha\%_jgol` eYjc]lkdggc`a_`dqhjgeakaf_& L`][geZaf]\AkdYea[ZYfcaf_ Ykk]lkoal`[gee]j[aYdZYfck j]Y[`]\MK-./Zaf*()*& Kgmj[]k2 ;]fljYd:Yfck$:EA$=QYfYdqkak Fgl]2 9kk]lkk`Yj]oal`afIAKEMLgfdq Afl]jfYlagfYdAkdYea[ZYfcaf_Ykk]lk]p[dm\]AjYf o`a[``YkYjYl`]j\ge]kla[af\mkljq World Islamic Banking Competitiveness Report 2013–14 15 9kljgf_Z]_affaf_ Egj]AkdYea[ZYfckYj]]phYf\af_aflg`a_`hgl]flaYdeYjc]lk lgZmad\j]_agfYdZjYf\k& AkdYea[ZYfckYj]Zmddak`gf^mlmj] hjgkh][lk$ZmlYnYkleYbgjalqZ]da]n] l`Yll`]km[[]kkg^l`]dYj_]%k[Yd] gh]jYlagfYdljYfk^gjeYlagf afhjg_j]kk!akYhj]j]imakal]& F]oAkdYea[ÔfYf[]eYjc]lk2 YlYd]g^l]eh]j]\ghlaeake L`]kmZklYflaYdh]fl%mh\]eYf\ hjgeak]kYZja_`l^mlmj]&@go]n]j$ l`]ngdYlad]fYlmj]g^kge]g^l`] f]odq]e]j_af_AkdYea[ÕfYf[] eYjc]lkaehdql`Yl_jgol`_]lk Y\n]jk]dqY^^][l]\Zqhgdala[kYf\ kg[aYdmh`]YnYd& :Yfcaf_h]f]ljYlagfYf\AkdYea[eYjc]lk`Yj] 70% .( AkdYea[ZYfcaf_eYjc]lk`Yj] IAKEML KSA 50% ,( Kuwait :Y`jYaf +( :Yf_dY\]k` 20% )( Af\gf]kaY HYcaklYf Turkey Jordan UAE Egypt 0% 25% ,- .- 0- )(- )*- ),- ;gmflja]koal`l`]dYj_]klEmkdaehghmdYlagf Pakistan India Bangladesh Egypt Nigeria Iran Turkey Algeria Morocco 0 Fgl]2 9fYdqkakaf[dm\]k\ge]kla[ZYfcaf_Ykk]lko`]j]\YlY oYkYnYadYZd] 16 World Islamic Banking Competitiveness Report 2013–14 ).- :Yfcaf_h]f]ljYlagf Indonesia Kgmj[]k2 ;]fljYd:Yfck$:EA$H]oJ]k]Yj[b;]flj]$=QYfYdqkak EYdYqkaY Qatar 25 50 75 100 125 150 175 200 225 million )0- 205% 225% ;gfkakl]fldq_Yafaf_ e Yjc]lk`Yj] Gf]%Õ^l`g^l`]ZYfcaf_kqkl]eYkk]lkY[jgkkIAKEML`Yn]fgoljYfkalagf]\lgAkdYea[& AfKYm\a9jYZaY$kmhhdqhmk``Ykk]]fk`Yj]g^AkdYea[ZYfcaf_[jgkk-(g^kqkl]eYkk]lk& IAKEML EYjc]lkYj]^Yj^jge`geg_]fgmk& =Y[`g^l`]eYj]afY\a^^]j]flklY_] g^eYlmjalq$Yf\`]f[]hj]k]flaf_Y \a^^]j]flghhgjlmfalq&?jgol`afj]lYad ZYfcaf_akYeYbgj[gfljaZmlgjlgl`] gn]jYdd_jgol`& ?jgol`jYl]g^Ykk]lkQGQ*()* CAGR 2008–12 Qatar 31% Indonesia 42% Saudi Arabia 11% Malaysia 20% UAE 14% Turkey 29% 0% 5% Islamic 10% 15% 20% 25% 30% Conventional ?jgol`jYl]g^Ykk]lkQGQ*()* CAGR 2008–2012 Bangladesh 24% Pakistan 25% Jordan 19% Egypt 12% Kuwait 6% Bahrain 2% 0 5 Islamic 10 15 20 25 30 35 40 45 50 Conventional Kgmj[]k2 ;]fljYd:Yfck$:EA$=QYfYdqkak World Islamic Banking Competitiveness Report 2013–14 17 ?jgol`afÕfYf[af_2\jan]f Z qYkljgf_j]lYadhmk` =fYZd]\ZqYem[`aehjgn]\\akljaZmlagf[YhYZadalq$Ydl`gm_`ka_faÕ[Yfl_Yhk j]eYafaf[mklge]jgh]jYlagfkYf\[jgkk%k]ddaf_& Gmj]klaeYl]kkm__]kll`Yll`] eYbgjalqg^[&+0eaddagf[mklge]jk oal`AkdYea[ZYfck`Yn]Ykaf_d] \]hgkalY[[gmfl&@go]n]j$j]lYad ZYfcaf_ak[`Yf_af_^YklYf\gn]j *(g^[mklge]jkeYq`Yn]Ydj]Y\q ljYfkalagf]\^jge[gfn]flagfYdlg egkldqAkdYea[ZYfcaf_j]dYlagfk`ah& ?jgol`afÔfYf[af_ Qatar Indonesia US$b US$b 30 14 23% 25 31% 12 20 10 8 15 6 10 4 5 2 0 0 2008 2009 2010 2011 2008 2012 2009 2010 2011 2012 2011 2012 2011 2012 Malaysia Saudi Arabia US$b US$b 90 80 80 9% 70 60 50 50 40 40 30 30 20 20 10 10 0 23% 70 60 0 2008 2009 2010 2011 2012 UAE 2008 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World Islamic Banking Competitiveness Report 2013–14 19 D]Y\af_*(AkdYea[ZYfck Zq[YhalYdarYlagf JakchjgÕd]`Ykaehjgn]\[gfka\]jYZdqhgkl_dgZYdÕfYf[aYd[jakakYa\]\Zqkljgf_ [YhalYdkmhhgjl^jgel`]_gn]jfe]flYf\]paklaf_k`Yj]`gd\]jkafeYfqafklYf[]k& )/AkdYea[ZYfck`Yn]MK)Zf gjegj]af]imalqYf\km^Õ[a]fl j]_mdYlgjq[YhalYd&L`akhjgna\]k for a good platform for organic Yf\Y[imakalan]_jgol`& ;YhalYdarYlagfg^lgh*(ZYfck US$b 0 1 2 3 4 5 6 7 8 9 10 CAR 2012 20.0% 13.9% 33.0% ),g^l`]k]ZYfckYj] `]Y\imYjl]j]\YlIAKEML& 17.4% 21.4% 15.4% 17.4% 18.2% 16.9% 18.5% 18.7% 12.6% 15.7% 13.6% 34.7% 14.8% 18.5% 14.3% 14.7% 2009 Kgmj[]k2 ;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkak Fgl]2 =p[dm\]kAjYf ;gmfljqÖY_kj]hj]k]fll`]`ge]eYjc]lg^l`]AkdYea[ZYfc 20 World Islamic Banking Competitiveness Report 2013–14 2010–12 24.4% Managing capital KmklYafYZd]hjgÕlYZadalqafl`]^Y[]g^]jg\af_eYj_afkoaddj]imaj]ja_gjgmk Ykk]kke]flg^l`]ghlaeYdmk]g^]Y[`mfalg^[YhalYd]kh][aYddqafda_`lg^ l`]af[j]Yk]\[YhalYdj]imaj]e]floal`l`]aehd]e]flYlagfg^:Yk]dAAA& Oal`l`]gfk]lg^:Yk]dAAA$l`][YhalYdj]imaj]e]fl ^gjAkdYea[ZYfckak]ph][l]\lg^mjl`]jaf[j]Yk]Zq *-Ç,(Yf\l`]hj]kkmj]^gj]fgm_`daima\Ykk]lk Yf\klYZd]^mf\af_oaddZ]ka_faÕ[Yfl&=^Õ[a]fl mladarYlagfg^[YhalYdoaddZ][ge]]n]fegj][jala[Yd ^gjkmklYafYZd]_jgol`&L`]af\mkljq`Ykh]j`Yhk$ f]n]j^Y[]\km[`afl]fk]hj]kkmj]gfhjgÕlYZadalq Z]^gj]&Alakegj][`Ydd]f_af_^gj[gfn]flagfYd ZYfckZ][Ymk]g^daeal]\K`YjaÌY[gehdaYfldaima\alq eYfY_]e]flkgdmlagfk& Kgo`Ylk`gmd\l`]af\mkljqËk j]khgfk]Z]7 mhYkljm[lmj]\^mf\ljYfk^]jhja[af_^jYe]ogjc$ e]Ykmjaf_jakckafYegj]ja_gjgmkeYff]jYf\ Y\ghlaf_Ykljm[lmj]\[gklYddg[Ylagfe][`Yfake& L`]gml[ge]oaddZ]af[j]Yk]\ljYfkhYj]f[qaf h]j^gjeYf[]Ykk]kke]flZqZmkaf]kkdaf]kYf\ hgjl^gdagk$]fYZdaf_Z]ll]j\][akagf%eYcaf_gff]o ÕfYf[af_hjghgkYdkYf\]palk& AkdYea[ZYfckl`Yl`Yn]j][]fldqmh\Yl]\l`]aj[YhalYd ghlaearYlagfhdYf`Yn][ge]Y[jgkkeYfqmf^gj]k]]f Y[lanala]k&L`ak`Ykd]\lg\a^Õ[mdlYf\em[`%f]]\]\ \][akagfkgf[mjlYadaf_k]]eaf_dqhjgÕlYZd]hgjl^gdagk Yko]ddYkj]\aj][laf_j]kgmj[]klgkmklYafYZd] Zmkaf]kkdaf]k& <j&KYf\]]hKjanYklYnY AkdYea[ZYfckf]]\lg^g[mkgfeYpaearaf_j]lmjfk gf]Y[`mfalg^[YhalYdafn]kl]\&9[mdlmjYd[`Yf_] `Yklg`Yhh]fl`jgm_`afljg\m[lagfg^jakc%ZYk]\ h]j^gjeYf[]e]Ykmj]e]fl&L`ak\]eYf\kk]llaf_ World Islamic Banking Competitiveness Report 2013–14 21 HjgÕlYZadalq [gflafm]klgdY_ L`]d]Y\af_AkdYea[ZYfckYj]fglf][]kkYjadql`]egklhjgÕlYZd]&Gn]jYdd$d]Y\af_ AkdYea[ZYfckhgkl]\)1dgo]jJG=l`Yf[gehYjYZd][gfn]flagfYdh]]jk& LgY[`a]n]hjgÕlYZd]_jgol`$ AkdYea[ZYfckf]]\lgZYdYf[]l`]aj \]kaj]lg]phYf\jYha\dqoal`l`] f]]\lg\gkg]^Õ[a]fldq&9kYj]kmdl g^l`]hj]kkmj]kg^eYafklj]Yeaf_ af`ge]eYjc]lk$afl]jfYlagfYd _jgol`$Yf\j]_mdYlgjq[`Yf_]kaf [YhalYdYf\daima\alqj]imaj]e]flk$ ]^Õ[a]f[qakima[cdqZ][geaf_l`] Zmrrogj\g^AkdYea[ZYfck& Lgh*(AkdYea[ZYfck Total assets — 2012 US$b 80 60 40 20 0 Average ROE 2008 - 2012 0% 15% D]kkgfk^jgel`]eYjc]l2 o`Yl[Yf`]dh • ;gddYZgjYlagfoal`ÕfYf[aYdYf\ l]d][geemfa[Ylagf[gehYfa]klg _jgoY[jgkkeYjc]lkYf\k]_e]flk • Afn]klaf_af[mklge]jYfYdqla[k • :]ll]j[YhalYdhdYffaf_l`jgm_` j]Yda_f]\jakchjg[]kk]k Yf\[YhalYdhjg\m[lk Kgmj[]k2 ;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkak Fgl]2 =p[dm\]kAjYf ;gmfljqÖY_kj]hj]k]fll`]`ge]eYjc]lg^j]kh][lan]AkdYea[ZYfck 22 World Islamic Banking Competitiveness Report 2013–14 Average ROE Average Ykk]lk 9n]jY_]_jgol` *((0Ç)* D]Y\af_AkdYea[Yn]jY_] )*&. MK*)Z 15.8% Comparable conventional average )-&( MK/-Z 13.8% 30% Regulatory clarity key to AkdYea[ZYfcaf__jgol` J]_mdYlgjq[dYjalq`YkY\aj][lhgkalan]aehY[lgfl`]\]n]dghe]fl g^AkdYea[ÕfYf[] O`qakall`Yl:Y`jYafYf\EYdYqkaY`Yn]km[[]kk^mddq ]klYZdak`]\l`]ek]dn]kYkAkdYea[ZYfcaf_j]^]j]f[] []fl]jkoal`gn]j*(eYjc]lk`Yj]o`ad]gl`]jk$ dYf_mak`Yl-gjZ]dgo\]khal]`Ynaf_`Y\Y`]Y\ klYjl7 J]_mdYlgjq[dYjalqakl`]Yfko]j& =ph]ja]f[]k`gokl`Ylaf[gmflja]ko`]j]l`] j]_mdYlgjj][g_far]kl`]mfaim]f]kkg^AkdYea[ nk&[gfn]flagfYdZYfcaf_Yf\[j]Yl]kYk]hYjYl] j]_mdYlgjq^jYe]ogjc^gjAkdYea[ZYfck$l`]af\mkljq j]khgf\koal`Y[[]d]jYl]\_jgol`Yf\eYjc]lk`Yj] _Yafk&L`]hYl`lgkm[[]kkafAkdYea[ZYfcaf_ak$ l`]j]^gj]$imal][d]Yj^gj9^ja[YfYf\9kaYf[gmflja]k l`YlYj]fgogh]faf_mh2]fkmj]j]_mdYlgjq[dYjalq Yll`]gmlk]ll`jgm_`Y\aklaf[lAkdYea[ZYfcaf_ regulatory framework. >gjY`a_`dqj]_mdYl]\af\mkljqdac]ZYfcaf_$ l`]dafcZ]lo]]fj]_mdYlgjq[dYjalqYf\af\mkljq h]j^gjeYf[]k`gmd\fgl[ge]YkYkmjhjak]&L`]j] Yj]eYfqZ]f]Õlkg^`Ynaf_Y[mklgeak]\j]_mdYlgjq ^jYe]ogjc&L`]af\mkljqdgn]kl`][]jlYaflql`Yl [ge]koal`k]llaf_[d]Yjjmd]kg^l`]_Ye]&L`] j]_mdYlgj[YfY\ghl_dgZYdZ]klhjY[la[]kafY kqkl]eYla[oYqo`ad]hj]hYjaf_l`]j]_mdYlgjq ^jYe]ogjc&9dkg$al[Yf\gkgafYhjgY[lan]eYff]j jYl`]jl`Yfj]Y[lan]dqYf\afj]khgfk]lg[jakak!& 9k]hYjYl]j]_mdYlgjq^jYe]ogjcYdkgeYc]kal ]Yka]j^gjZYfc]jkÌo`g`Yn]lgaehd]e]fll`]jmd]k& Afl]j]klaf_dq$Yf\[gfljYjqlg_]f]jYdh]j[]hlagf$l`ak YdkgeYc]kal]Yka]j^gjl`]j]_mdYlgjkY^l]jl`]afalaYd `Yj\ogjcg^[j]Ylaf_Yk]hYjYl]^jYe]ogjc& Kgo`Ylakl`]hjg[]kkg^hmllaf_lg_]l`]jYk]hYjYl] AkdYea[ZYfcaf_^jYe]ogjc7Gf]g^l`]egklj][]fl ]pYehd]kakl`Ylg^GeYf&L`]gfdq?;;[gmfljq l`Yl`Y\fglYddgo]\AkdYea[ZYfcaf_mflad]YjdqdYkl q]Yj$GeYf\][a\]\Yll`]`a_`]kld]n]dlgh]jeal AkdYea[ZYfcaf_af*()*&L`];]fljYd:Yfcg^GeYf \]n]dgh]\Y[gehj]`]fkan].((%hY_]j]_mdYlagfkaf kapegfl`kÌlae]&L`]j]_mdYlagfk\j]oafhmlk^jge l`]^gddgoaf_2 Kg`YaZMeYj • =paklaf_[gfn]flagfYdZYfcaf_^jYe]ogjcZYk]\gf GeYfa:Yfcaf_DYoYf\:Yk]dAA_ma\]daf]k o`]j] l`]q\gfgl[gfljY\a[lK`YjaÌY! • K`YjaÌY$_gn]jfYf[]Yf\Y[[gmflaf_klYf\Yj\k g^l`]99GA>A • A>K:_ma\]daf]kgf[YhalYdY\]imY[qYf\jakc management • D]Y\af_hjY[la[]kgfK`YjaÌY_gn]jfYf[]^jge Yjgmf\l`]ogjd\ DaZqY$AjYi$LmfakaY$C]fqYYf\Fa_]jaYYj]Yegf_ l`][gmflja]kk`goaf_c]]fafl]j]klafgh]faf_ mhlgAkdYea[ZYfcaf_&CYrYc`klYf$LYbacaklYf Yf\9r]jZYabYfYj]Ydkgegnaf_afl`Yl\aj][lagf& L`]_gn]jfe]flkYf\j]_mdYlgjkafl`]k][gmflja]k ogmd\\go]ddlg[j]Yl]Y\aklaf[lj]_mdYlgjq ^jYe]ogjcYll`]gmlk]l&L`akakl`]egkldac]dqjgml] ^gjY[[]d]jYl]\$q]lkmklYafYZd]$_jgol`g^l`]AkdYea[ ZYfcaf_af\mkljq& World Islamic Banking Competitiveness Report 2013–14 23 Sukuk innovation >jgeMK-Zf]oakkm]kaf*((+lgMK)+(Zaf*()*ÈEYdYqkaY akl`]d]Y\af_eYjc]l& Kgmj[]k2 RYoqY$L`gekgfJ]ml]jk$:dggeZ]j_Yf\=QYfYdqkak 24 World Islamic Banking Competitiveness Report 2013–14 @aklgja[YdKmcmcakkmYf[] 140 800 120 700 500 80 400 60 300 40 200 20 100 0 0 2004 2005 2006 2007 2008 Volume (US$b) 2009 2010 2011 2012 2013 YTD Number of issues 600 100 Volume US$b I+*()*kYol`]\]Zmlg^l`]Õjkl AkdYea[:Yk]dAAA[gehdaYflLa]jA kljm[lmj]$[dgk]dq^gddgo]\afI) *()+ZqYfgl`]jAkdYea[ZYfc$Zgl` ^jgel`]M9=$km[[]kk^mddqjYakaf_ MK)Z]Y[`&L`]kljm[lmj]oYk ZYk]\gfl`]gd\Em\YjYZY kljm[lmj]oal`Ykda_`lnYjaYlagf o`]j]l`]Em\YjaZaf\]efaÕ]kl`] afn]klgjka^alkg[`ggk]kÈYddgoaf_ full return of original capital at l`]ghlagfg^l`]Em\YjaZ&L`ak kljm[lmj]`Ykkaf[]Z]]fj]nak]\lg Y\Yhllg[gjhgjYl]koal`l`]ghlagf of a cumulative coupon. ;`Ydd]f_af_l`]kljm[lmj] <]nadakafl`]\]lYadkÈd]_Yddq]f^gj[]YZd]ÉghlagfYdalqÊ[Yfeaea[[YhalYd hjgl][lagf%dac]Z]`Ynagmj^gjEm\YjYZYYf\Emk`YjYcYkljm[lmj]k& J][]flY[lanalq`Ykk]]fakkmYf[]g^k]n]jYd`qZja\ kmcmckl`YlimYda^qYkLa]jA;YhalYdh]j:Yk]dAAA _ma\]daf]k&Af=QÌk\ak[mkkagfkoal`[da]flkYf\ k[`gdYjk$Yfafl]j]klaf_im]klagf`YkZ]]fjYak]\ Yklgl`]nYda\alqg^l`]k][mjalq^jgeYdaima\Ylagf klYf\hgafl& K[`gdYjkaf*((0\akYddgo]\l`]j]%hmj[`Yk]' hmj[`Yk]mf\]jlYcaf_g^l`]Ykk]lkmf\]jEm\YjYZY Yf\Emk`YjYcYkljm[lmj]k^gjalkgja_afYdfgeafYd nYdm]Yf\afkl]Y\klahmdYl]\l`YlYkk]lkZ]daima\Yl]\ YleYjc]lnYdm]&L`akeY\]l`]ljYfkY[lagf mfkmklYafYZd]^gjÕp]\af[ge]hjg\m[ldac]kmcmc kaf[]l`]`gd\]jkg^l`]kmcmco]j]kmZb][llg ]imalqjakcgfl`]ZYkakg^l`]eYjc]lnYdm]g^l`] Emk`YjYcY'Em\YjYZYYkk]lYll`]lae]g^eYlmjalq& mf\]j[]jlYaf[aj[meklYf[]k&Afl`][gmjlk$l`aklqh] g^af\]efalqhjgnakagfakd]_Yddq]f^gj[]YZd]&@]f[]al eYqZ]Yj_m]\l`Yl$_gaf_^gjoYj\$Emk`YjYcY Yf\Em\YjYZYeYqZ]mk]\YkYÕp]\af[ge] afkljme]flk& A^l`]K`YjaÌYk[`gdYjkYj]kYlakÕ]\l`YlYfaf\]efalq akfgll`]kYe]YkYhmj[`Yk]mf\]jlYcaf_lgZmqYl fgeafYdnYdm]$l`]fl`akYddgok^gjl`gk]akkm]jko`g Yj]mfYZd]lgakkm]AbYjYkmcmc Z][Ymk]l`]qeYq fgl`Yn]km^Õ[a]fllYf_aZd]Ykk]lk^gjkljm[lmjaf_!lg mladar]l`akÉaf\]efalqÊ[gf[]hllgYddgoEmk`YjYcY Yf\Em\YjYZY[gfljY[lkYknaYZd]Õp]\af[ge] K`YjaÌY[gehdYaflafkljme]flkgf[]Y_Yaf&Bmjqakq]l to give a verdict. Fa\YJYrY AffgnYlagfkaf[]l`]f`Yke]Yfll`Yll`]Em\YjaZ `Ykl`]ghlagflgaf\]efa^ql`]kmcmc`gd\]jka^ l`]daima\Yl]\Em\YjYZY9kk]lkYj]dgo]jl`Yfl`] gja_afYdEm\YjYZY;YhalYd$Yf\hYql`]k`gjl^Ydd World Islamic Banking Competitiveness Report 2013–14 25 Primary Sukuk akkmYf[]*()+ Germany China •1 • 55 Luxembourg •3 • 275 Pakistan •1 • 20 •1 • 419 Singapore Gambia • 525 • 76,914 • 49 • 46 Saudi Arabia Turkey • 20 • 14,491 •7 • 4,770 UAE Kuwait •2 • 44 • 12 • 6,818 Indonesia • 53 • 6,718 United Kingdom •1 • 11 • Number of issues • Total size of issues (US$m) Qatar •8 • 2,274 Bahrain • 25 • 1,585 Kgmj[]k2 RYoqY$L`gekgfJ]ml]jkYf\:dggeZ]j_ 26 World Islamic Banking Competitiveness Report 2013–14 •3 • 423 Malaysia Brunei Darussalam • 14 • 1,085 Maldives •1 •3 World Islamic Banking Competitiveness Report 2013–14 27 28 World Islamic Banking Competitiveness Report 2013–14 J]Y\q^gj ljYfkalagf World Islamic Banking Competitiveness Report 2013–14 29 IAKEML Kljgf_^mf\Ye]flYdk =YkloYj\k`a^lafl`]][gfgea[É[]fl]jg^_jYnalqÊlg\jan]Ykljgf_]j AkdYea[ZYfcaf_k][lgj =[gfgeq ,&0l ;geZaf]\?<Hakk]l lg[jgkkMK,&0lZq *()0^gjIAKEML$ _jgoaf_Yl.&/h]j annum. Average per capita income range Z]lo]]fMK-$-(( Yf\MK)(+$(((& :YfcYZd] hghmdYlagf *-*e 1( IAKEMLoadd`Yn] total population af]p[]kkg^,)1 eaddagfoal`*0. eaddagfZ]lo]]fl`] Y_]g^)-Yf\., q]YjkY_]$Zq*()0& :YfcYZd]hghmdYlagf ak]klaeYl]\lgZ]af ]p[]kkg^*-*eaddagf& :Yfcaf_Ykk]lklg ?<HY[jgkkIAKEML kladdem[`dgo]jl`Yf \]n]dgh]\eYjc]lk& AkdYea[ÕfYf[]ak gaining market k`Yj]Yll`]]ph]fk] of conventional hjY[la[]kYf\akYdkg `]dhaf_j]hdY[]l`] k`Y\go][gfgeq& F]oeYjc]lk LjY\] +&.l Volume of trade ^gjl`]kapeYjc]lk oaddaf[j]Yk]Zq ,1\mjaf_l`] current decade. Mfhj][]\]fl]\k`a^laf _dgZYdljY\]ZYdYf[]ak af^Yngjg^`a_`%_jgol` ]e]j_af_eYjc]lk& LjYfkhgjl$eY[`af]jq Yf\]imahe]flYj] lg]e]j_]Ykl`] kaf_d]Za__]klljY\] opportunity. Kgmj[]k2 ?dgZYdAfka_`l$=QYfYdqkak 30 World Islamic Banking Competitiveness Report 2013–14 :Yfcaf_ h]f]ljYlagf 13 ;gff][lanalqY[jgkkeYjc]lkYf\ [gddYZgjYlagfklg[j]Yl]kqf]j_qg^ ]ph]jlak]$lg]ph]\alagmkdqY\\j]kk h]fl%mh\]eYf\Y[jgkkf]o k]_e]flkYf\eYjc]lk& Hammad Younas In addition to QISMUT Yf\gl`]j]paklaf_ AkdYea[ÕfYf[] eYjc]lk$)+f]o bmjak\a[lagfkYj] afl`]hjg[]kkg^ afljg\m[af_d]_akdYlan] or regulatory ]f`Yf[]e]fllg ]fYZd]AkdYea[ banking. L &&&Zmlfgloal`gml[`Ydd]f_]k 9fqe]Yfaf_^mdYf\af[j]e]flYd_jgol`oaddj]imaj]]p[]hlagfYdgh]jYlagfYd ^jYe]ogjcYf\dg[Ydar]\ZYfcaf_eg\]d& Kg[aghgdala[Yd klYZadalq J]_mdYlgjq[dYjalq ImYdalqg^gh]jYlagfk @a_`_jgol``YkY[gkl&D]Y\af_ Hjg_j]kk[gmd\Z]em[`kdgo]j AkdYea[ZYfck`Yn]j]Y[`]\ afl`]YZk]f[]g^AkdYea[ Yhgaflo`]j]kl]h%[`Yf_] L`]kg%[Ydd]\9jYZKhjaf_Yf\ ÕfYf[aYdj]_mdYlgjq^jYe]ogjc& akj]imaj]\lgkmklYaf kalmYlagfafhYjlkg^Ea\\d]=Ykl C]qYj]YklgY\\j]kkYj]kmhhdq h]j^gjeYf[]Yf\afl]jfYlagfYdar] and Africa could be unnerving for e][`Yfake oaf\gonk&hmj]% ^mjl`]jÈkh][aYddqoal`j]_Yj\k K`YjaÌYk]fkalan]afn]klgjkYf\ hdYq!\]eYf\eYfY_]e]fl lg[mklge]jgja]flYlagf$ Zmkaf]kk]k&AlakYdkgaehgjlYfllg hjg\m[l[gkl$[gfkme]j _gn]jfYf[]Yf\l][`fgdg_q& \]%hgdala[ar]l`]]fYZd]e]flg^ hjgl][lagf$K`YjaÌY_gn]jfYf[]! 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O`qakalaehgjlYfl7 • ?dgZYdljY\]hgo]j\][akan]dq egnaf_lgjYha\_jgol`eYjc]lk • EgZad]ZYfcaf_j]ngdmlagfaraf_l`] oYq]e]j_af_eYjc]lkZYfc World Islamic Banking Competitiveness Report 2013–14 33 LjYfkalagfYf[`gj]\ZqY growing number of credible j]^]j]f[][]fl]jk Dubai 9aeaf_lgZmad\[dgk]jdafcY_]kZ]lo]]f ÕfYf[aYdk][lgjYf\l`]j]Yd][gfgeq K]n]fhaddYjkl`Yloaddhjghmh <mZYaYkl`][YhalYdg^AkdYea[][gfgeq 9`mZ^gj Kmcmck gjAkdYea[ Zgf\kYf\ YddAkdYea[ ÕfYf[aYd k]jna[]k 9kgdmlagf provider lgl`],l _dgZYd`YdYd af\mkljq A legal framework oal` regulatory Zg\a]k^gj l`]AkdYea[ market A favourite lgmjake center for ^Yeada]k^jge Yjgmf\l`] world AkdYea[ digital economy providing a platform ^gjAkdYea[ ]%:ar A global capital for AkdYea[ ^Yk`agf$ \]ka_f$ Yj[`al][lmj] Yf\Yjlk A world [dYkk`mZ ^gjAkdYea[ economy klYf\Yj\k and []jlaÕ[Ylagf ;d]Yjdq$<mZYa`Ykk]lYf]p[alaf_Yf\[`Ydd]f_af_ eYf\Yl]^gjalk]d^&Km[[]kk^gj<mZYaoaddjYak]l`] h]j^gjeYf[]ZYjY[jgkkl`]AkdYea[ÕfYf[]eYjc]lk afl]jfYlagfYddq&HjaeYjqjakcakl`]imYdalqg^]p][mlagf& 34 World Islamic Banking Competitiveness Report 2013–14 Istanbul LjYfkalagfYf[`gj]\ZqY growing number of credible j]^]j]f[][]fl]jk 9k]ja]kg^kgn]j]a_fkmcmcakkmYf[]k`YkÕjedqhmlLmjc]q gfl`]ogjd\eYhg^AkdYea[ÕfYf[]ÈeYfqafklalmlagfkYj] Õjkl%lae]afn]klgjkafLmjc]q& Ogjd\:YfcYf\Lmjcak`Lj]YkmjqYj]lgk]lmh?dgZYdAkdYea[ >afYf[]<]n]dghe]fl;]fl]j3AklYfZmdklg[c]p[`Yf_]akYdkg _gaf_lgk]lmhAkdYea[ÕfYf[]j]k]Yj[`^Y[adalq& Lmjcak`hYjla[ahYlagfZYfck[gflafm]lggmlh]j^gje_dgZYd af\mkljqgfhjgÕlYZadalq& Oal`gfdq^gmjhYjla[ahYlagfZYfckk]jnaf_l`]fYlagf$ l`]kmhhdq%ka\]Zglld]f][cak`gd\af_ZY[cl`]af\mkljq& 9[lmYdaraf_l`]^mddhgl]flaYdg^hYjla[ahYlagfZYfcaf_ j]imaj]kaf[j]Yk]\j]_mdYlgjq[dYjalqYf\f]oÕfYf[aYd afklalmlagfk ZYfcaf_$lYcY^mdYf\^mf\eYfY_]e]fl!& World Islamic Banking Competitiveness Report 2013–14 35 Kuala Lumpur LjYfkalagfYf[`gj]\ZqY growing number of credible j]^]j]f[][]fl]jk ;gfkakl]fl$\]l]jeaf]\hjg_j]kklgljYfk^gjeAkdYea[ZYfcaf_ aflgeYafklj]YehdYqZq*(*( Kljgf_$nakaZd]kmhhgjl^jgel`]?gn]jfe]flgfd]_akdYlan] Yf\j]_mdYlgjqYkh][lk2AkdYea[>afYf[aYdK]jna[]k9[l*()+ enacted Ogjd\d]Y\]jafAkdYea[kmcmceYjc]l EYbgjlYd]flafalaYlan]kdYmf[`]\2AF;=A>$AKJ9$ A:>AE3ÕfYf[aYdk][lgjj]imaj]k[&++ gj-.$(((! Y\\alagfYdogjc^gj[]\mjaf_l`][mjj]fl\][Y\] 9[lan]dqkmhhgjlaf_f]obmjak\a[lagfkl`YlYj]gh]faf_ ^gjAkdYea[ÕfYf[] ?gaf_^gjoYj\$kmklYafaf_l`akkljgf_h]j^gjeYf[] j]imaj]kkljm[lmjYdljYfk^gjeYlagfg^l`]\ge]kla[ afklalmlagfk&AkdYea[gmlÕlkg^[gfn]flagfYdZYfckf]]\ lgj]%]nYdmYl]l`]ajZjYf\klYf\af_$[YhalYdhdYfYf\ YZadalqlgafÖm]f[]l`]kljYl]_a[\aj][lagfg^[gfn]flagfYd hYj]fl&Gmjna]oak$kljYl]_a[Yf\ÕfYf[aYdaf\]h]f\]f[] g^AkdYea[kmZka\aYja]koadd`]dh& 36 World Islamic Banking Competitiveness Report 2013–14 London LjYfkalagfYf[`gj]\ZqY growing number of credible j]^]j]f[][]fl]jk MC]klYZdak`]\l`]Õjkl]n]jeafakl]jaYd%d]\AkdYea[>afYf[] LYkc>gj[]$bgafldq[`Yaj]\Zq:Yjgf]kkOYjkaYf\l`] >afYf[aYdK][j]lYjqlgl`]Lj]Ykmjq& 9da_faf_lYpYf\j]_mdYlgjq^jYe]ogjcakYegf_lghhjagjalq$ Y[[gj\af_lgklYl]\_gYdk& Egj]l`YfY\gr]fZYfckafDgf\gfYj]\]dan]jaf_AkdYea[ ÕfYf[]kgdmlagfk&Dgf\gfÌkkcqdaf]`YkZ]]fljYfk^gje]\ ZqK`YjaÌY[gehdaYfl\]YdkÈaf[dm\af_l`]K`Yj\$;`]dk]Y :YjjY[ck$@Yjjg\kYf\Gdqeha[NaddY_]& ?jgmf\%Zj]Ycaf_afalaYlan]`YkZ]]flYc]flgakkm]kgn]j]a_f kmcmcYf\afljg\m[]K`YjaÌYaf\]pgfDgf\gfKlg[c =p[`Yf_]& AkdYea[ÕfYf[]ak\]]e]\lgZ][ge]af[j]Ykaf_dq j]d]nYflYk:jalak`Zmkaf]kk]kk]]clg[gff][loal` `a_`%_jgol`]e]j_af_eYjc]lk&D]n]dhdYqaf_Õ]d\^gj AkdYea[ÕfYf[aYdkgdmlagfkYf\afklalmlagfkj]eYafY [`Ydd]f_]^gjfgo& World Islamic Banking Competitiveness Report 2013–14 37 Manama LjYfkalagfYf[`gj]\ZqY growing number of credible j]^]j]f[][]fl]jk @ge]lg^gmj_dgZYdklYf\Yj\k]llaf_afklalmlagfk299GA>A$ AA>E$AAJ9Yf\?;A:9>A Kljgf_j]_mdYlgjqljY[cj][gj\af_ma\af_AkdYea[ZYfcaf_ af\mkljql`jgm_`ZggeYf\e]dl\gofk OYi^>mf\2hjgeglaf_j]k]Yj[`Yf\\]n]dghe]fl]^^gjl l`jgm_`af\mkljqjgmf\lYZd]k[`Yaj]\Zq[]fljYdZYfc LYd]fl`mZ^gjÕfYf[aYdk]jna[]koal`egj]l`Yf,((AkdYea[ Yf\[gfn]flagfYdÕfYf[aYdafklalmlagfk L`]ljYfkalgjqfYlmj]g^l`]_dgZYdAkdYea[ÕfYf[] af\mkljqakYfgh]f[`Ydd]f_]lghgda[qeYc]jkYf\ AkdYea[ZYfc]jklghjgna\]f]ogmldggckYf\egj] ]^^][lan]kgdmlagfk& 38 World Islamic Banking Competitiveness Report 2013–14 World Islamic Banking Competitiveness Report 2013–14 39 40 World Islamic Banking Competitiveness Report 2013–14 H]j^gjeYf[] gmldggc World Islamic Banking Competitiveness Report 2013–14 41 Af\mkljqaf*()0Á Yhgl]flaYdk[]fYjag 9f]klaeYl]\MK)&.lafYkk]lkYf\oal`Y,0k`Yj]g^ZYfcaf_kqkl]e hjgÕlhggdY[jgkkIAKEML 9[jgkkIAKEML$AkdYea[ZYfcaf_Ykk]lkYj]k]llg[jgkkMK..*Zaf*()+& =ph][lY;9?Jg^)1&/l`jgm_`*()+Ç)0$oal`lglYdYkk]lkj]Y[`af_MK)&.l Y[jgkkl`]k]kapaehgjlYfleYjc]lk& ?dgZYddq$AkdYea[ZYfcaf_Ykk]lkYj]]ph][l]\lg_jgolgMK+&,lZq*()0& EYaf\]h]f\]f[a]k^gjl`ak_jgol`Yj]2][gfgea[klYZadalqaf[]jlYafAkdYea[ÕfYf[] eYjc]lk3[YhY[alqYf\[YhYZadalqZmad\af_YldYj_]jAkdYea[ZYfcklgljYfkalagflg l`]f]plh`Yk]g^\]n]dghe]fl3Yf\[gff][lanalqY[jgkk`a_`%_jgol`eYjc]lkYf\ k][lgjk& IAKEML[gmd\_jgo^jgeMK..*Zaf*()+]lgMK)&.laf*()0 Turkey Af\gf]kaY ))+ )*) *. ,0 .0 1- *()+] 9kk]lk MKZ! *0- KSA .+* *()0^ 9kk]lk MKZ! ).. 205 ),( +1* EYdYqkaY UAE Qatar Kgmj[]k2 ;]fljYd:Yfck$:EA$=QYfYdqkak 42 World Islamic Banking Competitiveness Report 2013–14 AkdYea[ZYfcaf_hjgÔlhggdY[jgkkIAKEML]klaeYl]\ YlMK1&,Zaf*()* :q*()0$AkdYea[ZYfcaf_hjgÕlhggd[gmd\j]Y[`MK*.&,Z gj,0g^l`]ZYfcaf_kqkl]ehjgÕlkY[jgkkIAKEML& AkdYea[ZYfcaf_hjgÔlhggdÇIAKEML 35 30 25 Afl]jfYlagfYdarYlagfYf\gh]jYlagfYdljYfk^gjeYlagf hjg_jYekÈ[mjj]fldqmf\]joYqYlk]n]jYdd]Y\af_AkdYea[ ZYfckÈ[gmd\]f`Yf[]l`]ajhjgÕlYZadalqZqmhlg)-$ `]dhaf_[dgk]l`]_Yhoal`d]Y\af_ÕfYf[aYdafklalmlagfk& 20 3.2x 15 10 ?dgZYddq$AkdYea[ZYfcaf_hjgÕlhggdakhjgb][l]\lgj]Y[` MK+(&-ZZq*()0$\jan]fZq`a_`]jj]lYad^g[mk& 5 0 2012 2018 Kgmj[]k2 ;gehYfq>afYf[aYdJ]hgjlk$=QYfYdqkak World Islamic Banking Competitiveness Report 2013–14 43 L`]ljYfkalagflgkg[aYddq mk]^mdZYfcaf_ Afn]kl j]khgfkaZdq Kg[aYddqj]khgfkaZd] afn]kle]fl KJA!]klaeYl]\ Ylegj]l`YfMK*.lafYkk]lk mf\]jeYfY_]e]fl_dgZYddq$Zq*()Af[gjhgjYl]kkg[aYd$]fnajgfe]flYdYf\ ]l`a[Yd[gfka\]jYlagfk AkdYea[ZYfck[gfÕjelgkge] g^l`]YlljaZml]kg^KJA ;gehdqYf\ hjgegl] ?ma\]daf]kYf\j]hgjlaf_ ^jYe]ogjc^jgej]_mdYlgjk J]hgjlaf_Yf\\ak[dgkmj]Zq AkdYea[ZYfck ngdmflYjqZYkak! 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EYdYqkaY^gjeYdar]kKJA • Afljg\m[]k=K?Af\]p ]fnajgfe]fl$ kg[aYdYf\_gn]jfYf[]! • Kmhhgjlk^jYe]ogjc^gjKJAKmcmck • =klYZdak`]kY_gn]jfe]fln]flmj] [YhalYd^mf\lgafn]klafKJAZmkaf]kk]k Rauf Rashid 44 World Islamic Banking Competitiveness Report 2013–14 HYmkaf_lg_jgoY_Yaf Gh]jYlagfYdljYfk^gjeYlagfl`YlklYjl]\af*())Ç)*Yf\oaddlYc]Yl d]Ykl*Ç+q]Yjklg[gehd]l]$lg\jan]Ykljgf_]jAkdYea[ZYfcaf_k][lgj 9kk]l_jgol` *()+] *()0^ Noticeable kdgo\gofaf _jgol`Yk^g[mk [gflafm]klg Z]gfghÌk improvement Revival driven by improved ]^Õ[a]f[q$ retail and trade ÕfYf[]$Yf\f]o eYjc]lk 16.9% *) HjgÔlk *()+] 1.6% Dgo]jJG9È partly due to [Yh]poal`dgf_ l]jenYdm]$Yf\ ]^Õ[a]f[qakkm]k *()0^ 1.9% Km[[]kk^md ljYfk^gjeYlagf [gmd\k]]JG9 improve by mhlg)- ;mklge]jk *()+] +0e Value not fully [Yhlmj]\oal` average product `gd\af_g^*&) *()0^ /(e# Segmentation Yf\[jgkk%k]ddaf_ `a_`gfY_]f\Y afc]qAkdYea[ ÕfYf[]eYjc]lk Kgmj[]k2 ;]fljYd:Yfck$:EA$;gehYfq>afYf[aYdJ]hgjlk$ =QYfYdqkakg^k]d][lan]ZYfckYf\eYjc]lk World Islamic Banking Competitiveness Report 2013–14 45 =flj]hj]f]mjaYdÕfYf[]lgkmhhgjl ea\\d]eYjc]lYf\keYddZmkaf]kk]k could be a key differentiator 9gf[]%af%Y%\][Y\]eYjc]lghhgjlmfalq`Ykj][]fldq Z]]f[j]Yl]\YkYj]kmdlg^l`]af[j]Yk]\`mj\d]k ^gjKE=kaf]imalqÕfYf[af_&L`][gf[]hlg^]imalq [jgo\^mf\af_aklYj_]l]\YlklYjl%mhZmkaf]kk]k Yf\KE=k& [jgo\^mf\af_&L`]k]kl]hkaf[dm\]2j]nYehaf_l`]aj j]_mdYlgjq]fnajgfe]fl$_anaf_lYpZj]YckYf\k]llaf_ mh[g%afn]kle]fl^mf\klgafn]klka\]%Zq%ka\]oal` l`]hjanYl]k][lgjafn]klgjkYkhYjlg^l`]]imalq [jgo\^mf\af_hjg[]kk& ;jgo\^mf\af_akYoYqg^ÕfYf[af_hjgb][lkYf\ Zmkaf]kk]kl`jgm_`keYdd[gfljaZmlagfk^jgeY dYj_]fmeZ]jg^kgmj[]k$jYl`]jl`YfdYj_]Yegmflk ^jgeY^]o&?an]fl`]]ehdgqe]flYf\][gfgea[ _jgol`%j]dYl]\Z]f]ÕlkYkkg[aYl]\oal`KE=k$hgda[q eYc]jkogjd\oa\]`Yn]Z]_mflYcaf_YnYja]lq g^kl]hklg]f[gmjY_]l`]\]n]dghe]flg^]imalq 9[[]kklgÕfYf[]^gjKE=kakegj][gfkljYaf]\afl`] ?;;l`Yfgl`]j]e]j_af_j]_agfk&L`]Yn]jY_]jYl] g^KE=ÕfYf[af_YkYhjghgjlagfg^lglYdÕfYf[af_ akgfdq*afl`]?;;j]_agf$af[gehYjakgflg0 ^gjl`]E=F9j]_agf&L`akjYl]g^[j]\al]pl]fkagf ak\akhjghgjlagfYl]dqdgo]jaf[gehYjakgfoal` KE=k[gfljaZmlagfklg?<HjYf_af_^jge+(af ) 2 + , 5 . 7 0 1 )( )) )* )+ ), )- ). )/ )0 )1 20 *) 22 *+ *, 25 *. 27 *0 *1 Mfal]\KlYl]k Canada United Kingdom Japan Singapore Hong Kong 9mkljYdaY Sweden Germany Koalr]jdYf\ <]feYjc F]l`]jdYf\k Norway :]d_ame France New Zealand Finland Cgj]Y$Kgml` Taiwan AkjY]d 9mkljaY ;`afY Ireland Spain EYdYqkaY Kgml`9^ja[Y ;`ad] Saudi Arabia Poland L`]?dgZYdN]flmj];YhalYdYf\HjanYl]=imalq;gmfljq9lljY[lan]f]kkAf\]p Kgmj[]k2 L`]Af\]p$[gn]jaf_)).[gmflja]k$oYk\]n]dgh]\ZqA=K=:mkaf]kkK[`ggd$ Mfan]jkalqg^FYnYjjY$KhYaf$Yf\khgfkgj]\Zq=Q 46 World Islamic Banking Competitiveness Report 2013–14 <jan]kbgZ[j]Ylagf$affgnYlagf Yf\kljgf_][gfgea[Y[lanalq KYm\a9jYZaY$M9=Yf\Bgj\Yflg/(af=_qhl$Yf\ lg]ehdgqe]fljYf_af_^jge+(afM9=$,(af KYm\a9jYZaYYf\=_qhllg-(afBgj\Yf&>mjl`]j$ Yll`akklY_]l`]?;;@FOÌkY[[]kklghjg^]kkagfYddq afl]je]\aYl]\keYdd'ea\%[Yh afl]jfYlagfYdgj j]_agfYd!ljYfkY[lagfkak]p[]hlagfYddqdaeal]\$Ydegkl 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Y\jYeYla[[`Yf_]afl`]^gddgoaf_l`j]]\geYafka^ l`]qYj]lgkm[[]]\af\janaf_hjgÕlYZd]_jgol`ÈY lgm_`[`Ydd]f_]& ;jgkk%k]ddaf_ AkdYea[ZYfck`Yn]lqha[YddqfgllYhh]\aflgl`] [mklge]j[jgkk%k]ddaf_ghhgjlmfala]khjgna\]\& 9n]jY_]hjg\m[l`gd\af_g^*&)ako]ddZ]dgo[dYkk d]Y\af_,&1hjg\m[lkh]j[mklge]jg^]klYZdak`]\ [gfn]flagfYdafklalmlagfk&9lYj_]l]\[jgkk%k]dd hjg_jYekmhhgjl]\ZqYhjg\m[lanalqlggdcal^gjl`] ^jgfldaf]ZYfc]jkYf\Zq[mklge]jYfYdqla[k[YfZjaf_ Y\jYeYla[mhda^lafhjg\m[l`gd\af_kh]j[mklge]j& 50 World Islamic Banking Competitiveness Report 2013–14 9^Õm]flhjghgkalagf AkdYea[ZYfck[Yf^mjl`]j]f`Yf[]l`]ajj]n]fm] _jgol`ZqlYj_]laf_l`]Y^Öm]fl[mklge]jkoal`Y k]_e]fl]\nYdm]hjghgkalagf$oal`Ykljgf_]j^g[mk gfo]Ydl`eYfY_]e]fl&Lg\]dan]jYk]_e]fl]\ g^^]jaf_AkdYea[ZYfckf]]\lg\][a\]gfl`]k]_e]fl hjghgkalagf Yf\alkZjYf\af_!$l`]j]dYlagfk`ah eg\]d$l`]k]jna[]eg\]dYf\]^Õ[a]flaf^jYkljm[lmj]& K]jna[]imYdalqYf\hjg\m[lanalq EYfqAkdYea[ZYfck`Yn]dYmf[`]\]^Õ[a]f[q hjg_jYeklgY\\j]kkl`]aj\akY\nYflY_]\[gkl ZYk]&O]Z]da]n]l`Yll`]^g[mkemklZ]gf ]^Õ[a]f[q[geZaf]\oal`k]jna[]imYdalq$d]Y\%lae] aehjgn]e]flYf\Z]ll]jjakceYfY_]e]fl&L`ak[Yf Z]Y[`a]n]\ZqYlYadgj]\Éd]YfZYfcaf_Êhjg_jYe^gj ]f\%lg%]f\hjg[]kkaehjgn]e]fl$d]n]jY_af_\a_alYd l][`fgdg_a]kl`Ylafl]j^Y[]keggl`dqoal`d]_Y[q kqkl]ekgjYnga\l`]aj[gfkljYaflk& <janaf_km[`YZjgY\[`Yf_]hjg_jYe[geZafaf_ [gklaehjgn]e]floal`j]n]fm]_jgol`j]imaj]k ]p[]hlagfYdd]Y\]jk`ah[YhYZadala]kYf\Yehd] management capacity. BYf:]dd]fk 9j]f]o]\^g[mkgf m f\]jklYf\af_l`] [mklge]jk >jgegmj\ak[mkkagfkoal`d]Y\af_ AkdYea[ZYfc]jk$alak[d]Yjl`Yl l`];=G9_]f\Yl`akq]YjakY [gflafmYlagfg^l`]hjagjala]kk]l gmlaf*())')*2ZYfckf]]\lg_]l lgcfgol`]aj[mklge]jkZ]ll]jYf\ l`]aj[da]flkÌZmkaf]kk]kZ]ll]j& CfgoQgmj;mklge]jk CQ;! Yf\CfgoQgmj;da]flÌk:mkaf]kk CQ:!Yj]fglbmkl[gehdaYf[] j]imaj]e]flk$Zmll`]qYj]Ydkg `]dhaf_;=GÌkdafcZ]`YnagjYd af^gjeYlagfoal`ZYfcaf_k]jna[]k& @aklgja[Yddq$ZYfck`Yn]c]hlhd]flq g^af^gjeYlagfgf[mklge]jkZml `Yn]\gf]dalld]lgd]n]jY_]al& Mobile banking Capital planning Customer transformation Clear vision, mission and values of the bank Strategy Distribution model Service excellence Value proposition and target customers Product ranges Cross-selling operating model Right product Segmentation Treatment strategies Right time Right customer Increase in average product holding, advocacy and retention Af[j]Ykaf_Yn]jY_]hjg\m[l`gd\af_^jgeYf af\mkljqYn]jY_]g^*&)lgY[dYkk%d]Y\af_,&1 [Yfaf[j]Yk]hjgÕlYZadalqZq,(^jgekm[` [mklge]jk&>gjkge]AkdYea[ZYfck$ l`]aehY[lgfJG=[gmd\Z]Yk`a_`Yk-& Kgmj[]k2 =QYfYdqkak Abid Shakeel World Islamic Banking Competitiveness Report 2013–14 51 O`qk]_e]flYlagfYf\ o`qfgo7 What Islamic banks need Capability from segmentation Mobile banking Capital planning Customer transformation Impact on profitability Needs-based selling Mature customer insights from data analytics Identifying customer needs Increased sales per meeting for sales advisers Profitable product suite Develop a product suite for different segments Relevant product range to attract quality customers Increase in average product holdings and profitability of customers Marketing mix across channels Approach the right customers with the right products at the right time Targeted marketing campaigns Increase in marketing ROI Increased customer satisfaction Increase in customer advocacy and recommendation to family and friends Increase in customer engagement and satisfaction Increase in customer acquisition at lower costs Segmentation can not only provide ghhgjlmfala]klgaf[j]Yk]kYd]k ZmlYdkgYddgoZYfcklgghlaear] l`]ajeYjc]laf_kh]f\Yf\kYd]k af[]flan]kkh]f\^gjklY^^&Mk]\ lgalkghlaeme$alÌkYlggdl`Yl[Yf af[j]Yk]j]n]fm]Yf\ghlaear][gklk Yll`]kYe]lae]& Mohammed Khan 52 World Islamic Banking Competitiveness Report 2013–14 Mobile banking Capital planning Customer transformation :Yfck`Yn]dgf__jgmh]\ [mklge]jkaflgk]_e]flk$l`]egkl [geegfe]l`g\g^k]_e]flYlagf Z]af_af[ge]ZYf\k&Kgo`ad] k]_e]flYlagf^gj[mklge]jkakfgl Yf]o[gf[]hl$l`]Y\nYf[]e]fl af\YlY_Yl`]jaf_Yf\YfYdqkak l`jgm_`afljg\m[lagfg^\YlY oYj]`gmk]k$[mklge]jhjgÕdaf_ Yf\hjgh]fkalqeg\]daf_`Yk_an]f AkdYea[ZYfckl`]ghhgjlmfalq lg_]lj]Yddq[dgk]jlgl`]ajgof [mklge]jkYko]ddYkYlljY[l f]ogf]k& 69% g^=QAkdYea[ZYfcaf_kmjn]q j]khgf\]flkkYa\l`Yll`]aj ZYfck[gmd\fgle]Ykmj] hjg\m[lhjgÕlYZadalqYf\ `]f[][mklge]jhjgÕlYZadalq& @go]n]j$afgmjkmjn]q$.*g^j]khgf\]flkaf\a[Yl]\l`]q\gfglk]_e]flZq hjgÕdaf_Yf\)(kYa\l`]q\a\fglcfgo`gol`]qk]_e]fll`]aj[mklge]jk& <aj][ldqdafc]\lgk]_e]flYlagfakl`]\]n]dghe]flg^hjgÕlYZd]Yf\j]d]nYfl hjg\m[lkmal]k$Yf\Yka_faÕ[Yfl.1g^j]khgf\]flkaf\a[Yl]\l`]ajZYfc[gmd\ fgle]Ykmj]hjg\m[lhjgÕlYZadalqYf\`]f[][mklge]jhjgÕlYZadalq& World Islamic Banking Competitiveness Report 2013–14 53 9eZalagfkf]]\lgZ] Z Y[c]\ZqY[lagfk DYmf[`af_f]ohjg\m[lk[YfZ]Y 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CAR (B3) — Estimate FYlagfYdj]_mdYlgjklg aehd]e]fl:Yk]dAAAdaima\alq j]imaj]e]flk^gjAkdYea[ ZYfckafYoYql`Ylj][g_far]k af\mkljqdaealYlagfk World Islamic Banking Competitiveness Report 2013–14 61 Mobile banking EgZad]ZYfcaf_akgf]g^l`]Õn]egkl\akjmhlan]e]_Ylj]f\k$_gaf_aflg *(),È=Qkmjn]q& EgZad]egf]qhmj[`Yk]k$ljYfk^]jk$ÕfYf[af_ hYqe]flkYf\gl`]jÕfYf[aYdk]jna[]kÈYj]`]j]lg klYq&Eaddagfk$a^fglZaddagfk$g^[mklge]jkoadd`Yn]al fggl`]joYq& Afl`]]e]j_af_ogjd\$h]ghd]oal`gmlZYfcY[[gmflk oYfllgmk]l`]ajh`gf]klgÉ\gÕfYf[]ÊnaYl]pl e]kkY_]kgjZjgok]jkg^loYj]&L`]q[YffglY^^gj\ lgoYal^gjZYfcZjYf[`]kYf\9LEklgYhh]Yjo`]j] egZad]h`gf]kYf\dg[Yde]j[`YflkYj]Ydj]Y\qaf hdY[]Yf\j]Y\qlgk]jn]ZYfckÌljY\alagfYd^mf[lagfk& Afegj]eYlmj]eYjc]lk$e]Yfo`ad]$eaddagfkg^ keYjlh`gf]gof]jkYj]_]llaf_Y[[mklge]\lg mkaf_Zjgok]jk$\]\a[Yl]\YhhkYf\f]YjÕ]d\ [geemfa[Ylagfl][`fgdg_qlgZmqYf\k]dd$Yf\lg k]f\egf]q&=n]jegj]Y[[mklge]\lgmkaf_l`]aj keYjlh`gf]k^gj]n]jql`af_$l`]qk]]fgj]Ykgfl`Yl ÕfYf[]k`gmd\Z]Yf]p[]hlagf& Af]e]j_af_eYjc]lk$=QZ]da]n]kl`YlegZad] egf]qg^^]jkghhgjlmfalq^gjl`]]phYfkagfg^ hYjla[ahYlagfoal`afl`]hYqe]flkqkl]ek$l`]YZadalq lg^Y[adalYl]hYqe]flkafo`a[`ZYjja]jk`Y\]pakl]\$ Yf\lg]n]flmYddq]ngdn]lgYddgol`]ÉZYfcaf_Êg^ af\ana\mYdko`g`Yn]fglZ]]fYZd]lg]fl]jl`] ÕfYf[aYdk]jna[]kk][lgjafl`]hYkl&>gjAkdYea[ ÕfYf[]hjgna\]jk$l`]egZad]j]ngdmlagfakY[`Yf[] lgj]Y[`f]o[mklge]jkYf\Zjaf_l`]elggl`]j ZYfcaf_k]jna[]k$Yf]oeYjc]loal``mf\j]\kg^ eaddagfkg^hgl]flaYd[da]flk& @]f[]$l`]ZYlld]^gjl`]]d][ljgfa[oYdd]lakgf$ Yf\alakfglYlYdd[d]Yjo`]l`]jZYfckoaddoafal& 62 World Islamic Banking Competitiveness Report 2013–14 L`]q`Yn]kge]c]qY\nYflY_]k2]ph]ja]f[]oal` l`]j]_mdYlagfkYf\k][mjalqf][]kkYjqlg`Yf\d] Y[[gmflk$hdmkl`]ljmklg^[gfkme]jko`gYj] Y[[mklge]\$Y^l]jYdd$lgZYfcaf_oal`ZYfck&:ml$ l`]qYdkg`Yn]kge]`Yf\a[Yhk$afl`]^gjeg^d]_Y[q kqkl]ekYf\YdY[cg^^YeadaYjalqoal`l`]`Yj\oYj] Yf\kg^loYj]g^l`]\a_alYdogjd\& Kge]AkdYea[ZYfck`Yn]j]khgf\]\Zq`gd\af_ ZY[c&AlakYj]Y[lagfeY\]]Yka]jZql`]^Y[ll`Yl egZad]egf]qakfglq]lYkoal[`af_akkm]^gjegkl [mklge]jk& Gl`]jk`Yn]\][a\]\l`Yll`]qf]]\lgZ]j]Y\q Zml\gfgl`Yn]l`]j]kgmj[]kgjZmkaf]kkhdYflg bmkla^qkljacaf_gmlgfl`]ajgof&L`]qeYq[`ggk] lgkhj]Y\l`]jakco`ad][jYfcaf_mhl`]hgl]flaYd Yf\af[j]Ykaf_kh]]\%lg%eYjc]lZqhYjlf]jaf_oal` [gehd]e]flYjqk]jna[]hjgna\]jk&L`]k]Yj]l`] afklalmlagfkl`Yl$afbgafaf_oal`gl`]j[gehYfa]k$Yj] [j]Ylaf_f]o`qZja\k2[geZafYlagfkg^l]d][gekYf\ ZYfck$gjj]lYad]jkYf\ZYfck$gj]n]fkg[aYde]\aY kal]kYf\YZYfc& L`]d]Y\af_AkdYea[ZYfckYj]jgddaf_gml\]\a[Yl]\ YhhkYf\k]]caf_hYjlf]jk^gjegZad]egf]q ]ph]jae]flk& 9ea\Yddl`]mf[]jlYaflq$gf]l`af_ak[d]YjÈY^l]j \][Y\]kg^kh][mdYlagf$l`]]jYg^egZad]%egf]q`Yk ÕfYddqYjjan]\&A^fglfgo$l`]fkggf$]n]jqAkdYea[ ZYfcoadd`Yn]lg\][a\]`goaloaddhYjla[ahYl]& Kl]n]fD]oak Example of mobile money implementation road map Concept and feasibility approved Set vision, aspirations and goals for mobile money: bank for unbanked? Payment platform? Strategy Product and services Capital planning Customer transformation Design completed Mobile money launch campaign Engage stakeholders and maintain commitment Define positioning Monitor alignment of design with strategy Evaluate and select vertical integration options to deliver services (roles and involvement of bank, telco providers, third parties) Define offering line (person-to-person M-Pesa like vs. full financial products line) Mobile banking Define marketing plan Fine-tune and finalize actual pricing Define pricing models Identify customers target segments for mobile money services Assess value added through mobile money (current customer pain points and overcoming solutions) Define customer processes to implement desired experience Assess unexploited usage opportunities through mobile money Agent network Design high-level operating model options and interaction among bank, telco providers, third parties Operating model Implement IT systems to deliver mobile money Size sales agent network Design IT interfaces with third parties Design interaction processes and interfaces with third parties Design internal processes (activation, assurance, inquiry, etc.) Contract and service-level agreements with third parties Design technology architecture for mobile money and integration with legacy systems Select technology platform and system integrator Identify organizational/HR gaps and define fulfillment plan Scout technology platforms to enable mobile money Assess mobile money transactions models (i.e. USSD, direct billing, NFC, etc.) Test IT systems Test integration with third parties Prepare sales agents manual and FAQ Asses cultural and skill gaps for mobile money products and define transformation plan Define sales channel for mobile money Fine-tunes processes Train sales agents Design sales and customer channel integration (for mobile money and traditional products) Design sales agent processes Mobile money pilot Train customer agents Prepare customer agents manual and FAQ Design customer experience Customer experience Design cross-selling campaign for current customers Design mobile wallet vs. legacy products integration Business case Draft product concept of services Design contractual agreements and clauses Mobile money launch Design integration with internal systems to manage mobile money Design self-service channels (web, mobile) to enable/manage mobile money Scout technologies for mobile Wallet solutions Scout technologies for user authentication and security Monitor alignment of design with regulation evolution Inquiry and challenge gaps Assess current regulations Technology Regulation >]o\akjmhlan]affgnYlagfk`Yn]l`]kYe]hgl]flaYd^gjoa\]khj]Y\hgkalan] kg[ag%][gfgea[aehY[lYkegZad]egf]q&Dgo]j[gklg^ljYfkY[lagf Yf\[mklge]jY[imakalagf$af[j]Yk]\Ö]paZadalq$_j]Yl]jY[[]kkaZadalqYf\ af[dmkan]f]kkYj]kge]g^l`]c]qZ]f]Õlko`a[`[YfZ]j]Ydak]\&9koal`]n]jq km[`ghhgjlmfalq$l`akogmd\j]imaj]lae]dqYf\imYdalqkgdmlagf\]n]dghe]fl Yf\\]hdgqe]flmf\]j%haff]\Zqja_gjgmkYf\hjY_eYla[hjg_jYeYf\jakc management. Shabkhez Mahmood World Islamic Banking Competitiveness Report 2013–14 63 64 World Islamic Banking Competitiveness Report 2013–14 ;gmfljq gmldggc World Islamic Banking Competitiveness Report 2013–14 65 Qatar 66 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • IYlYjÌkZYfcaf_k][lgj`Yk_jgofYlY;9?Jg^ ).gn]jdYklÕn]q]Yjk • AkdYea[ZYfck`Y\MK-,ZafYkk]lkaf*()*$ Yf\Yj]]ph][l]\lgkmklYafY*(hdmk_jgol` trajectory over medium term • Af[j]Ykaf_afn]kle]flafaf^jYkljm[lmj]hjgb][lk afhj]hYjYlagf^gj>A>9Ogjd\;mhoaddc]]h \]eYf\^gj[gjhgjYl][j]\alYlY`a_`d]n]d$ d]Ynaf_ZYfckj]daYflgf]pl]jfYd^mf\af_ *, Assets growth Financing growth Deposits growth US$b US$b US$b 50 35 30 45 26% 40 35 30 23% 25 31% 25 20 30 20 15 25 15 20 10 15 10 10 5 5 5 0 0 0 2008 2009 2010 2011 2012 2008 2009 2010 2011 2008 2012 2009 2010 Return on assets Return on equity Cost to income ratio 6.0% 25% 35% 5.0% 20% 2011 2012 2011 2012 30% 25% 4.0% 15% 20% 3.0% 15% 10% 2.0% 10% 5% 1.0% 5% 0% 0.0% 2008 2009 Islamic 2010 2011 Conventional 2012 0% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 67 Af\gf]kaY 68 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • Af\gf]kaYÌkZYfcaf_k][lgjak[`YjY[l]jar]\ZqY _jgoaf_][gfgeq$*-(eaddagf egkldqEmkdae! hghmdYlagf$af[j]Ykaf_h]j[YhalYaf[ge] [&MK+(((!$`a_`%ÕfYf[af_eYj_afkYf\dgo ZYfcaf_h]f]ljYlagf dgYflg?<HjYlagg^++!& • AkdYea[ZYfck`Y\MK*(ZafYkk]lkaf*()* gj[&,&.g^kqkl]eYkk]lk$]ph][l]\lg_jgo lgMK)((ZhdmkZq*()0YlYkap%q]Yj;9?J g^++& ,&. • EYfq^gj]a_fAkdYea[ZYfckc]]flgafn]klaf Af\gf]kaY$l`gm_`hjg_j]kk`YkZ]]fkdgo\m] lgj]_mdYlgjqYf\d]_Yd[gfka\]jYlagfk& Assets growth Financing growth Deposits growth US$b US$b US$b 25 14 20 18 12 36% 16 31% 37% 14 10 15 10 12 8 10 6 8 6 4 4 5 2 2 0 0 0 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 Return on Equity Return on assets 3.0% 2.5% 2008 2009 2010 2011 2012 2011 2012 Cost to Income Ratio 24% 80% 22% 70% 60% 20% 2.0% 50% 18% 40% 1.5% 16% 1.0% 30% 14% 20% 0.5% 12% 10% 0.0% 0% 2008 2009 Islamic 2010 2011 Conventional 2012 0% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 69 Saudi Arabia 70 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • AkdYea[ZYfcaf_[gfklalml]\-+g^l`]kqkl]e Ykk]lkaf*()*$]klaeYl]\YlMK*,-Z& L`akaf[dm\]kZgl`hmj]%hdYqAkdYea[ZYfck Yf\AkdYea[Ykk]lkoal`[gfn]flagfYdZYfck& EYafklj]Yeaf_g^AkdYea[ZYfcaf_afKYm\alg_]l Y^mjl`]jZggkloal` ]ph][l]\!ljYfk^gjeYlagf g^[gfn]flagfYdZYfckÌZmkaf]kk -+ • Oal`[gflafm]\][gfgea[_jgol`Yf\YZmf\Yfl daima\alqafl`]ZYfcaf_kqkl]e$[geh]lalagf^gj [gjhgjYl][j]\alak]ph][l]\lgaf[j]Yk]$Yf\ eYj_afkoaddZ]mf\]jhj]kkmj] • =fljqaflgl`]o]dd%j]_mdYl]\ZYfcaf_k][lgj akhgkkaZd]l`jgm_`Yfgf%ZYfcaf_ÕfYf[aYd afklalmlagf d]Ykaf_$egjl_Y_]$[YhalYdeYjc]lk$ ]l[&! Assets growth Financing growth Deposits growth US$b 160 US$b US$b 140 80 16% 100 90 70 120 9% 100 70 50 60 40 50 30 40 80 60 40 20 20 10 30 20 10 0 0 2008 2009 2010 Islamic 2011 0 2008 2012 21% 80 60 2009 2010 2011 2012 2008 2009 2010 2011 2012 2011 2012 Windows Return on assets Return on equity Cost to income ratio 3.5% 17% 3.0% 16% 2.5% 15% 39% 2.0% 14% 37% 1.5% 13% 1.0% 12% 0.5% 11% 45% 43% 41% 35% 33% 31% 29% 27% 10% 0.0% 2008 2009 Islamic 2010 2011 Conventional 2012 25% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 71 EYdYqkaY 72 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • AkdYea[ZYfck`Y\MK)*(ZafYkk]lkaf*()*$ ]ph][l]\lg_jgolgegj]l`YfMK+1(ZZq *()0Yl.%q]Yj;9?Jg^*) • Oal`1)g^EYdYqkaYfkemdla%ZYfc]\$o]]ph][l ZYfcklg]eZYjcmhgf[mklge]jk]_e]flYlagf Yf\afn]kle]flaf[mklge]jdgqYdlqk[`]e]klg aehjgn]hjgÕlYZadalql`jgm_`[jgkk%k]ddaf_ 20% • L`]gf_gaf_daZ]jYdarYlagfg^l`]ÕfYf[aYd k][lgjoadd[j]Yl]ghhgjlmfala]k^gjhYjlf]jk`ahk Z]lo]]f\ge]kla[Yf\Ea\\d]=Ykl]jfZYfck$ o`a[`eYqZ][ge]Yc]q\jan]j^gj=Ykl%lg%=Ykl dafcY_]khjgeglaf_ljY\]Yf\af[j]Ykaf_l`]kar] g^l`]_dgZYdAkdYea[ÕfYf[]af\mkljq Assets growth Financing growth Deposits growth US$b US$b US$b 140 90 120 120 80 24% 23% 32% 100 70 100 60 80 50 60 40 80 60 30 40 40 20 20 20 10 0 0 2008 2009 2010 2011 2012 Return on assets 0 2008 2009 2010 2011 2012 Return on equity 1.4% 17% 1.3% 16% 1.2% 15% 1.1% 14% 1.0% 13% 0.9% 12% 0.8% 11% 0.7% 10% 0.6% 9% 0.5% 2009 Islamic 2010 2011 Conventional 2012 2009 2010 2011 2012 2011 2012 Cost to income ratio 50% 45% 40% 35% 30% 8% 2008 2008 25% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 73 United Arab = eajYl]k 74 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • AkdYea[ZYfcaf_Ykk]lk]klaeYl]\YlMK0+Z af*()*gj)/g^l`]kqkl]eYkk]lk&L`ak af[dm\]kAkdYea[Ykk]lkg^kge]g^l`]dYj_]j [gfn]flagfYdZYfck • Greater regulatory clarity and new enabling af^jYkljm[lmj][jala[Yd^gjkmklYafYZd]_jgol`& <mZYaÌkAkdYea[=[gfgeqnakagfk`gmd\`]dh )/ • EgklM9=AkdYea[ZYfckYj]o]dd[YhalYdar]\ Yf\c]]fdq]phdgjaf_j]_agfYd]phYfkagf_gaf_ aflg*(), Assets growth Financing growth Deposits growth US$b US$b US$b 90 50 13% 80 70 6% 45 60 14% 40 70 60 50 35 50 30 40 25 40 30 20 30 15 20 10 10 5 0 0 2008 2009 2010 2011 2012 20 10 0 2008 2009 2010 Return on assets Return on equity 1.9% 16% 1.7% 14% 1.5% 12% 1.3% 10% 1.1% 8% 0.9% 6% 0.7% 4% 2011 2012 2008 2009 2010 2011 2012 2011 2012 Cost to income ratio 50% 45% 0.5% 40% 35% 30% 2% 2008 2009 Islamic 2010 2011 Conventional 2012 25% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 75 Turkey 76 World Islamic Banking Competitiveness Report 2013–14 IAKEML AkdYea[ZYfcaf_eYjc]lk`Yj] • Lmjc]qoadd`Yn]))eaddagf`gmk]`gd\koal` af[ge]g^MK+($(((gjegj]Zq*(+($ l`]kYe]d]n]dYk;YfY\Ylg\Yq&Qgmf_ \]eg_jYh`a[$gf_gaf_j]_mdYlgjqj]^gjekYf\ _gn]jfe]flÌkoaddaf_f]kklghjgegl]ÕfYf[aYd af[dmkagfl`jgm_`hYjla[ahYlagfZYfcaf_hjgna\]k ^gjYkljgf_hdYqaf__jgmf\^gjK`YjaÌY[gehdaYfl ÕfYf[aYdafklalmlagfk& -&. • HYjla[ahYlagfZYfck`Y\MK+1ZafYkk]lkaf *()*$]ph][l]\lg_jgolgMK)*)ZZq*()0 Yl.%q]Yj;9?Jg^*)&KE=Yf\j]lYadZYfcaf_ Yj]l`]hjaeYjq]f_af]kg^_jgol`& • Oal`gfdq^gmjhYjla[ahYlagfZYfckgh]jYlagfYd$ Lmjc]q^Y[]kYeYbgjkmhhdq%ka\][gfkljYafl$ o`a[`akdaealaf_l`]\]n]dghe]flg^l`] af\mkljq& Assets growth Financing growth Deposits growth US$b US$b US$b 30 45 30 24% 29% 40 25 25 20 20 15 15 10 10 5 5 24% 35 30 25 20 15 10 5 0 0 0 2008 2009 2010 2011 2008 2012 2009 2010 2011 2008 2012 2009 2010 Return on assets Return on equity Cost to income ratio 3.0% 22% 70% 2011 2012 2011 2012 65% 20% 2.5% 60% 18% 2.0% 1.5% 55% 16% 50% 14% 45% 40% 12% 35% 1.0% 10% 30% 8% 0.5% 2008 2009 Islamic 2010 2011 Conventional 2012 25% 2008 2009 Islamic 2010 2011 2012 Conventional 2008 2009 2010 Islamic Conventional Kgmj[]k2 ;]fljYd:Yfck$;gehYfq>afYf[aYdJ]hgjlk$=QMfan]jk]$=QYfYdqkakg^k]d][lan]ZYfck World Islamic Banking Competitiveness Report 2013–14 77 J]^]j]f[]kYf\ Y[cfgod]\_e]flk Kgmj[]k Gmjaf\mkljqYoYj\k • EYcaf_l`]ja_`legn]kÈ?dgZYdZYfcaf_ gmldggc*()*Ç)+ • ;]fljYdZYfcj]hgjlk • ?dgZYdAfka_`lÈ[gehYjYlan]ogjd\gn]jna]o lYZd]k • :EAj]hgjlkgf[gee]j[aYdZYfcaf_ Ogjd\AkdYea[:Yfcaf_ 9oYj\k*())$ :Y`jYaf +j\Afl]jfYlagfYd LYcY^mdKmeeal$ Dgf\gf ;HA>afYf[aYdAkdYea[ >afYf[]9oYj\k$ <mZYa Thought Leadership Award, 2011 Best Takaful Advisory Firm, 2011/2009 Best Islamic Research, 2011 ;HA>afYf[aYd AkdYea[>afYf[] 9oYj\k Ogjd\AkdYea[ :Yfcaf_ 9oYj\k$:Y`jYaf Ogjd\AkdYea[ :Yfcaf_9oYj\k$ :Y`jYaf Thought Leadership Award, 2011 Best Takaful Advisory Firm, 2011/2009 Best Islamic Finance Advisory Firm, 2009/2008/ 2007/2006 Ogjd\AkdYea[ :Yfcaf_9oYj\k$ :Y`jYaf CmYdYDmehmjAkdYea[ >afYf[]>gjme$ EYdYqkaY K`]ac`Eg`Yee]\ :afJYk`a\9d EYclgme9oYj\ WIBC Leading Islamic Financial Services Provider, 2008 Most Outstanding Business Advisory & Consulting Firm, 2007/2006 Best Islamic Consulting Firm, 2006 • :YfcYffmYdj]hgjlk • :Yfcaf_af=e]j_af_EYjc]lk ;gfkakl]fldqjYfc]\l`]Z]klAkdYea[ 9\nakgjqÔjekaf[]*((. 78 World Islamic Banking Competitiveness Report 2013–14 J]hgjle]l`g\gdg_q Yf\lggdk • ?dgZYdAkdYea[ZYfcaf_Ykk]lkYj]]klaeYl]\ZYk]\ gfhmZda[dqYnYadYZd]\YlY^jge*(AkdYea[ZYfcaf_ eYjc]lk • L`]j]k]Yj[`Yf\afka_`lkYj]hjaeYjadqZYk]\ on =QAkdYea[:Yfcaf_Mfan]jk] =QMfan]jk]!$ o`a[`akhjghja]lYjq$ZYk]\gfkYehd]Yf\akfgl e]YfllgZ]^mddq]p`Ymklan] • L`]Zj]Yc\gofg^ZYfckk]d][l]\[gmfljqoak]af l`]=QMfan]jk]ak2 • :Y`jYafÈ.AkdYea[Yf\,[gfn]flagfYdZYfck • KYm\a9jYZaYÈ,AkdYea[Yf\-[gfn]flagfYd ZYfck • CmoYalÈ,AkdYea[Yf\+[gfn]flagfYdZYfck • L`]=QMfan]jk]YfYdqkak[gn]jk/(AkdYea[ZYfck Yf\,.[gfn]flagfYdZYfckY[jgkk)*AkdYea[ ZYfcaf_eYjc]lk$oal`YlglYdYkk]lZYk]g^-&/l *()*! • IYlYjÈ+AkdYea[Yf\+[gfn]flagfYdZYfck • >gjl`]hmjhgk]g^l`akj]hgjl$l`]YfYdqkak ]p[dm\]kAjYfeYjc]l\m]lgalkmfaim] [`YjY[l]jakla[k ]p[]hlo`]fj]hgjlaf_]klaeYl]\ _dgZYdaf\mkljqYkk]lk! • EYdYqkaYÈ)+AkdYea[Yf\,[gfn]flagfYdZYfck • =QMfan]jk][gn]jkYhhjgpaeYl]dq0(g^l`] ]klaeYl]\_dgZYdAkdYea[ZYfcaf_Ykk]lk ]p[dm\af_ AjYfeYjc]l! • Bgj\YfÈ*AkdYea[Yf\)[gfn]flagfYdZYfck • Afka_`lkYj]YdkgZYk]\gfaf\mkljqkmjn]q$ af[dm\af_afl]jna]okoal`]p][mlan]kYf\af\mkljq gZk]jn]jk$lga\]fla^qc]qlj]f\k$jakckYf\ hjagjala]k • Daeal]\\ak[dgkmj]kgfAkdYea[oaf\gok$kmZka\aYjq gh]jYlagfYf\g^^k`gj]Zmkaf]kk]koYkYdaealaf_ factor • L`]=QMfan]jk]ak[Yl]_gjar]\Yk^gddgok2 • IAKEMLÈIYlYj$Af\gf]kaY$KYm\a9jYZaY$ EYdYqkaY$M9=Yf\Lmjc]q • M9=È/AkdYea[Yf\,[gfn]flagfYdZYfck • Af\gf]kaYÈ.AkdYea[Yf\,[gfn]flagfYdZYfck • HYcaklYfÈ-AkdYea[Yf\+[gfn]flagfYdZYfck • :Yf_dY\]k`È-AkdYea[Yf\*[gfn]flagfYdZYfck • =_qhlÈ*AkdYea[Yf\+[gfn]flagfYdZYfck • Lmjc]qÈ,AkdYea[Yf\-[gfn]flagfYdZYfck 9fgfqealqYf\imgl]k • 9ddafl]jna]o]]ko]j]Ykkmj]\g^ YfgfqealqYf\eafml]k\g[me]fl]\ \mjaf_gmj\ak[mkkagfk • ImglYlagfk`Yn]Z]]fmk]\lg kmhhgjlYj_me]flkeY\]afl`] report • ?;;È:Y`jYaf$CmoYal$IYlYj$KYm\a9jYZaY$M9= • J]klg^l`]ogjd\È:Yf_dY\]k`$=_qhl$Bgj\Yf$ HYcaklYf$Lmjc]q$Kgml`9^ja[Y$LmfakaY]l[& World Islamic Banking Competitiveness Report 2013–14 79 =QMfan]jk]g^AkdYea[Yf\ [gfn]flagfYdZYfck AkdYea[ZYfckl`Yl [gfljaZml]\\YlYlg Mfan]jk]2 • FggjAkdYea[:Yfc :Yf_dY\]k` • K`YjbY`AkdYea[:Yfc • 9d9jY^Y`:Yfc Af\gf]kaY • >ajklK][mjalq:Yfc :Y`jYaf • :Yfc:jaKqYjaY` • A;:AkdYea[:Yfc • 9d:YjYcY:Yfc:Y`jYaf • :YfcEmYeYdYl • AkdYea:Yfc:Yf_dY\]k` • Al`eYYj:Yfc • :YfcKqYjaY`EYf\aja • K`Y`bYdYdAkdYea:Yfc • 9dKYdYe:Yfc • :YfcKqYjaY`E]_Y Bgj\Yf • :Y`jYafAkdYea[:Yfc • :YfcKqYjaY`:mcghaf • Bgj\Yf<mZYa:Yfc • C`Yd]]ba;gee]j[aYd:Yfc • :YfcBYZYj:Yfl]f • Bgj\YfAkdYea[:Yfc • CmoYal>afYf[]@gmk]:Y`jYaf EYdYqkaY =_qhl KYm\a9jYZaY • 9^Õf:Yfc • 9d:YjYcY=_qhl • 9dJYb`a:Yfc • 9dJYb`a:Yfc • >YakYdAkdYea[:Yfcg^=_qhl • :Yfc9dBYrajY • 9ddaYf[]:Yfc Turkey • 9dafeY:Yfc • 9kaYf>afYf[] • 9d:YjYcYLmjc • :Yfc9d:adY\ • :YfcAkdYe • :Yfc9kqY CmoYal • :YfcEmYeYdYl • Kuveyt Turk • CmoYal>afYf[]@gmk] • ;AE:AkdYea[:Yfc • Lmjcaq]>afYfk • 9`daMfal]\:Yfc • @gf_D]gf_AkdYea[:Yfc • :gmZqYf:Yfc • CmoYal>afYf[]@gmk]EYdYqkaY • CmoYalAfl]jfYlagfYd:Yfc • EYqZYfcAkdYea[:Yfc IYlYj • HmZda[AkdYea[ZYfc • IYlYjAkdYea[:Yfc • J@:AkdYea[:Yfc • EYkjY^9dJYqYf • :YfcJYcqYl • IYlYjAfl]jfYlagfYdAkdYea[:Yfc HYcaklYf IYlYj • 9d:YjYcYHYcaklYf • 9Zm<`YZaAkdYea[:Yfc • :YfcAkdYea • 9beYfAkdYea[:Yfc • :mjb:Yfc • 9d@adYd:Yfc • <mZYaAkdYea[:YfcHYcaklYf • <mZYaAkdYea[:Yfc • E]]rYf:Yfc • =eajYl]kAkdYea[:Yfc 80 World Islamic Banking Competitiveness Report 2013–14 =QMfan]jk]g^AkdYea[Yf\ [gfn]flagfYdZYfck ;gfn]flagfYdZYfckl`Yl [gfljaZml]\\YlYlggmj Mfan]jk]2 Af\gf]kaY =_qhl • :Yfc;]fljYd9kaY • :Yfim]Eakj • :YfcEYf\aja • ;gee]j[aYdAfl]jfYlagfYd:Yfc :Y`jYaf • :YfcF]_YjYAf\gf]kaY • MfagfFYlagfYd:Yfc=_qhl • 9jYZ:Yfcaf_;gjhgjYlagf • :YfcJYcqYlAf\gf]kaY Turkey • 9`daMfal]\:Yfc EYdYqkaY • Lmjcaq]NYcaÖYj:YfcYka • :Yfcg^:Y`jYafYf\CmoYal • ;AE::Yfc • QYhan]Cj]\a:YfcYka • FYlagfYd:Yfcg^:Y`jYaf • EYqZYfc:Yfc • Lmjc=cgfgea:YfcYka KYm\a9jYZaY • J@::Yfc • Lmjcaq]?YjYfla:YfcYka • FYlagfYd;gee]j[aYd:Yfc • HmZda[:Yfc • 9C:Yfc • Samba Financial Group HYcaklYf • JaqY\:Yfc • E;::Yfc • L`]KYm\a:jalak`:Yfc • FYlagfYd:Yfc • 9jYZFYlagfYd:Yfc • Mfal]\:Yfc CmoYal :Yf_dY\]k` • FYlagfYd:Yfcg^CmoYal • Agrani bank • :mj_Yf:Yfc • JmhYda:Yfc • ;gee]j[aYd:YfcCmoYal Bgj\Yf IYlYj • 9jYZ:Yfc • <g`Y:Yfc • IYlYjFYlagfYd:Yfc • ;gee]j[aYd:Yfcg^IYlYj UAE • 9Zm<`YZa;gee]j[aYd:Yfc • =eajYl]kF:< • >ajkl?md^:Yfc • FYlagfYd:Yfcg^9Zm<`YZa World Islamic Banking Competitiveness Report 2013–14 81 ;gflY[lk >gjim]klagfkYf\[gee]flk$ hd]Yk][gflY[l2 =Qhjgb][ll]Ye2 9k`YjFYrae Yk`Yj&fYrae8Z`&]q&[ge K`gYaZImj]k`a k`gYaZ&imj]k`a8Z`&]q&[ge OYba`9`e]\ oYba`&Y`e]\8Z`&]q&[ge 9k`YjFYrae K`gYaZImj]k`a 9Za\K`Yc]]d Fa\YJYrY 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The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. The MENA practice of EY has been operating in the region since 1923. For over 90 years, we have evolved to meet the legal and commercial developments of the region. Across MENA, we have over 5,000 people united across 18 offices and 13 Arab countries, sharing the same values and an unwavering commitment to quality. © 2013 Ernst & Young. All Rights Reserved. SCORE No. EK0214 ED 0114 This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM Limited nor any other member of the global EY organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor. ey.com/mena