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Financial literacy learning for life
ICAEW Financial literacy Financial literacy learning for life The subprime crisis has revealed a chasm in financial knowledge among populations in developed economies. Governments are leaping into action on financial literacy. A programme to help teachers deliver financial know-how in UK schools using chartered accountants’ expertise is proving a sustainable model – with wider possibilities Niklas Halle’n/Barcroft India generation set to reap the legacy of debt and ignorance in consumer finances that the subprime crisis has revealed. They will also pick up the ‘pensions time-bomb’ of ageing populations with under-funded pension provision. Governments and responsible organisations are now waking up to the need for financial literacy and personal responsibility – especially among the upcoming generation of financial services users. It is becoming, as The Economist puts it, a ‘global crusade’. The responsibility of all India’s street children queue up for banking services at the Delhi branch of the Children’s Development Bank 108 F orget, for a moment, financial literacy problems in developed economies and consider this. In a remarkable project founded in Delhi, street children aged between eight and 18 are managing bank accounts, building businesses and supporting their families financially. The Children’s Development Bank is a multinational co-operative run ‘by street children for street children’. It enables them to save, earn interest and take out loans at nominal interest which the bank shares among its members. In India, Afghanistan, Bangladesh and Nepal, kids to whom destiny has dealt a bad hand, dare to dream they can become doctors and millionaires. If they can do it, then anyone can. It is a compelling example for developed economies in the art of the possible. And it matters because today’s children are the Governments can create the conditions for improvement but, as recent experience has shown, their ability to get the message about personal responsibility across to individuals is limited. Governments are recognising that effective delivery of financial literacy requires a multi-stakeholder approach. They simply cannot do it on their own. In the European Union, European Commission initiatives on financial literacy and inclusion will be in partnership with member states and encouraging private sector participation. This follows research in May 2008 that highlighted the link between social exclusion and financial ignorance. Almost half of adults in the EU-10, the new member states, do not have a bank account: many do not even know what a bank account entails. In the US, the new Bush President’s Advisory Council on Financial Literacy has already approved a new curriculum for middle-school students, ‘Money math: lessons for life.’ The council, a veritable Who’s Who of US leaders from every walk of life, is chaired by Charles Schwab, chairman and CEO of Charles Schwab Corporation. It is encouraging private sector volunteering via a White House USA Freedom Corps financial literacy volunteer initiative. July 2008 accountancymagazine.com Financial literacy ICAEW A new approach in the UK This level of activity is similar in other markets. In Russia, for instance, where there is widespread financial illiteracy, the finance ministry has set up an inter-ministerial committee to coordinate the government’s response. The Russia Partnership for Responsible Business Practices, an International Business Leaders Forum offshoot of Russian companies and multinationals, is working with numerous organisations including banks, insurance companies and NGOs to support and deliver financial literacy programmes. What all these initiatives will drive is wider underlying benefits to economies beyond those to individuals. As research commissioned by the Australian Commonwealth Bank Foundation concluded, increasing financial literacy by a modest amount among the 10% least financially literate over 10 years would contribute Aus$6bn (£2.9bn) annually to GDP and create over 16,000 new jobs. A new initiative in the UK to encourage and train private sector volunteers to work directly with teachers to deliver financial literacy taps into this worldwide emphasis on public/private stakeholder partnership. The programme has been developed by the Personal Finance Education Group (Pfeg) – the education charity charged by government to lead the financial capability agenda in UK schools – and is sponsored jointly by the ICAEW and GE Money, the consumer finance arm of General Electric. The ICAEW is the only UK accountancy body playing such a role in an eminently practical approach which leverages the expertise of some of the nation’s premier finance professionals. ‘Our members can give teachers confidence to explain personal finance concepts,’ says Michael Izza, the institute’s chief executive. ‘What we are doing is creating a pool of volunteers from the accountancy profession and ultimately across the finance sector, whom we will train in the culture and curriculum in schools.’ GE Money CEO Richard Harvey concurs: ‘Our employees have a wealth of experience that they put to use in volunteer work across all our offices in the UK. So we were delighted to develop this programme with ICAEW for Pfeg: teachers can draw on the real-life experience and expertise of our people.’ Izza is emphatic: ‘Everything we do is geared towards supporting teachers’ objective of delivering the personal finance in the national curriculum in a flexible and adaptable way.’ The programme is set against a background of worrying headline figures for UK policy-makers. Research by the Institute of Financial Services in 2004 found that 79% of Facts about financial literacy ■ Nearly half of all adults in the EU-10 accession countries do not have a bank account ; many do not know what a bank account entails European Commission, May 2008 ■ 1 in 4 UK school-leavers believes an ISA (individual savings account) is an MP3 player accessory or an energy drink Royal Bank of Scotland/NatWest, March 2008 Russia ■ 40% of Russians do not use banking products, and still keep about US$80bn ‘under the pillow’ OECD, Nov 2006 US ■ Only 1 in 3 teens in the US knows how to read a bank statement, balance a chequebook and pay bills Charles Schwab, Teens and Money 2007 Survey A lasting legacy ‘Raising people’s financial capability is good for the individual, good for the financial services industry and good for society as a whole’ Ed Balls, Secretary of State for Children, Schools and Families During my time as economic secretary to the Treasury, I was always clear that to have a financially capable society we needed to develop knowledge, skills and understanding from a young age through good financial education in schools. In Financial Capability: the Government’s Long-term Approach, we set out our aspiration that every child should receive a planned and coherent programme of personal finance education while at school. As secretary of state for children, schools and families, I am responsible for making that vision a reality through an £11.5m investment. The funding will be used to create stimulating learning opportunities for young people, develop the capacity of school leaders and local authorities to champion financial education and increase the capability of teachers to deliver this aspect of the curriculum. This, coupled with curriculum changes, which will have seen the teaching of economic well-being and financial capability in schools from September 2008, will, I believe, leave a lasting legacy for personal finance education. Alongside this school-based work, the government, working closely with the Financial Services Authority, is taking forward a broad range of initiatives to provide better financial support to young people as they move into adulthood and better education and advice to adults, families and those in retirement. Taken together, and working in partnership, I believe we can make a real difference to people’s lives. accountancymagazine.com July 2008 109 ICAEW Financial literacy ‘Who wants to be a squillionaire?’ at City College, Coventry ‘Looking at different scenarios made me more aware of how people try to cope when they have money problems.’ Hassan Sherif Mohamed ‘It was nice to talk to a professional businessman and ask lots of questions, someone who actually works in a financial position.’ Robert Farmer City College runs a huge range of courses for its 14,000 students. ICAEW member Jeremy Cox has been helping one of its teachers, Julie Harris, to provide basic financial skills training for groups of vulnerable learners, helping them to reach their potential. ‘Many of the young people I work with don’t have formal qualifications such as GCSE maths, so they are automatically at a disadvantage in the world of work outside of college,’ Cox says. ‘Julie wants me to help them gain basic skills so they can be financially independent as they undertake vocational training or further education. These skills are also vital if they are going to work in the community.’ Cox works in financial planning for Coventry Building Society and has been able to use his financial knowledge to plan and run a series of interactive lessons for students that help them to understand the basics of money. ‘But it’s not about mortgages and investments,’ he says. ‘It’s about the most basic things – what is the difference between debit and credit cards and what does a 50% discount mean, for example.’ Harris says she has been really pleased with the extent to which Cox has been willing to get stuck in. ‘He’s been brilliant and the students have been really engaged. Jeremy makes the lessons really interactive and plays games such as ‘Who wants to be a squillionare?’ with the kids to keep them interested. I hope Jeremy can continue to work with us.’ Cox himself can’t wait to get involved again. ‘I’m definitely going back next year. These kids are vulnerable to getting into debt and not managing their finances well. To give them some basic skills and guidance and showing them where they can go for further help has been really rewarding.’ Jeremy Cox A new curriculum for financial literacy UK Financial Services Authority According to the FSA, the number, complexity and risks in financial products has left UK consumers confused and apathetic about finance. In 2005, it found 81% of the pre-retired believed the state pension would not be adequate to support them, yet 37% had made no extra provision. ‘There’s a feeling, especially among young people, 110 that finance is just too complicated. And let’s face it, you don’t naturally think about retirement when you’re at school or university.’ So says Steve Stillwell who manages the learning team to reach young people within the FSA’s financial capability division. The FSA is responsible for delivering the UK’s national strategy for financial capability training. Working with partners in government, and the voluntary, community and business sectors, it educates school children, helps employers and provides resources for new parents. The FSA funds the ‘Learning Money Matters’ project through which Pfeg will deliver the national schools curriculum on economic wellbeing and financial capability. It expects over 4,000 UK secondary schools to have benefited by 2011. Stillwell believes the key to success is to engage people as early as possible and not blind them with financial jargon. ‘We’re giving people information that’s easy to understand, familiar and in a comfortable environment. We support teachers to create financial lessons they can deliver with volunteers in a fun and interactive way. For new parents, we’ve got midwives distributing The Parents Guide to Money.’ The FSA wants to increase the involvement of volunteers from the business community. ‘I want to say how much we value the work ICAEW members are doing in schools,’ says Stillwell. ‘Accountants are an essential part of the bigger picture. If we can encourage young people to think ahead and understand the importance of planning for the future – joining a pension scheme as soon as they start work for example – then we’ll have made a big difference.’ July 2008 accountancymagazine.com Financial literacy ICAEW my nan who looks after it the UK population did not know what APR means and 40% admitted they did not understand financial products such as mortgages. Such statistics encouraged the government to add ‘economic wellbeing and financial capability’ to the national curriculum from September 2008. As part of personal, social and health education, subjects include personal finance issues such as taxation, personal budgeting, pensions, interest rates, trade and investment. The initiative is the brainchild of Wendy van den Hende, Pfeg’s chief executive, who has been working with the ICAEW and GE Money for nearly two years to shape the project. ‘There are many excellent examples of learning materials and courses in financial education,’ says van den Hende. ‘But this project taps into a whole new resource – the human capital of financially literate professionals across the UK. As the charity tasked with driving the government’s financial capability strategy in schools, I wanted to get my hands on that resource.’ The initiative has caught the imagination of both the teaching community and political leaders. Ed Balls, secretary of state for schools, children and families, has described it as ‘an excellent model for how professionals in the finance sector are putting their expertise to good use in local communities across our country’. profession to join up and give something back to their community with their skills – perhaps to the school they attended or that their children go to.’ As Durgan points out, the majority of teachers want to teach financial literacy. Yet research by the Financial Services Authority, the UK regulator, has found that less than a third feel confident to do so. The initiative – initially developed and test piloted in the West Midlands – provides volunteers with an online learning tool to enable them to develop an understanding of the issues and approaches teachers need to use to engage students. Once they have undertaken the learning programme, volunteers are asked to sign up to a database matching them with schools in their area. According to Pfeg’s Van den Hende, institute members do not necessarily need to go into the classroom. It is more about building teachers’ confidence. ‘Bringing in expertise from outside the classroom can really boost teachers’ confidence in planning and teaching financial capability,’ she says. ‘Drawing on knowledge gained in a real life financial setting can make teaching more relevant to pupils every day lives and the teacher/volunteer relationship can add real value to bringing financial education to life.’ in a jar. I ask her when I Understanding teaching needs The public interest Graham Durgan, a chartered accountant and businessman with more than 20 years’ experience in education and training, was asked by the ICAEW to lead the initiative. ‘It is an extremely uplifting project,’ he says. ‘If we can use real-life examples, such as a student’s mobile phone bill, or a pay slip from a holiday job, to give young people an idea of how money is created, and how society uses taxes to pay for public goods and services, then I believe we’re making a valuable contribution to society.’ Durgan continues: ‘That’s why I’m urging my Giving something back, volunteering, is part of many organisations’ corporate social responsibility activities. But one of the key benefits of the ICAEW’s approach in using the accounting profession’s expertise in this way is its grounding in the public interest. This is independent, objective, professional help geared toward teachers’ needs – with no strings attached. According to Jonathan Labrey, the ICAEW’s head of public affairs who helped kick-start the programme, there are a lot of financial literacy schemes but they often include an ‘underlying commerciality’. What are young people saying about money? ‘My money usually goes straight into my wallet and then straight into someone’s cash machine.’ ‘£10 comes in and £20 goes out. I always end up with big debts.’ ‘The money I save goes to need some of it back.’ ‘I have got my own bank account but I’m not sure how much is in there.’ Source: Pfeg Why are ICAEW members getting involved? ‘I despair when I hear about the levels of debt in the UK. My parents saved up if they wanted to buy something, but there is tremendous pressure today to borrow money just to spend on unnecessary items. I’d like to improve understanding about the importance of money management to help young people budget properly and prepare for work.’ Matthew King, a vice president at BNY Mellon Asset Servicing. accountancymagazine.com July 2008 ‘Educating children is one of the most important things, and we don’t always give teachers the support or credit they are due. As accountants, we can bring an external view on finance for children and help teachers educate their pupils about money matters – within the home and in work.’ ‘I want to give something back to the community. I knew instinctively I should get involved as I have knowledge to share. If someone looks back and says I helped them avoid getting into financial trouble, then I will have made a difference.’ Nikki Cavaciuti, currently on maternity leave, wants to work with young people while on a career break. Gladys Warirah, finance manager at Aviva plc, recently worked with a school in West Sussex. 111 ICAEW Financial literacy The right attitude ‘We’re actively encouraging national and regional education authorities to look at how they could better deliver financial education through schools. Financial education is not only about acquiring knowledge but also about promoting the right attitudes.’ Charlie McCreevy, European Commissioner for the Internal Market and Services It’s a sad fact that two in 10 adults in the EU 15 long-term member states, and a half in the 10 new member states, do not have a transaction bank account. Many more have no savings and lack access to credit. Behind these statistics lies a story of social exclusion for millions of Europeans. Access to financial services is a basic necessity for people to control their lives, plan for their future. And that’s just part of the picture, because financial exclusion leads to other difficulties. Without a bank account, you can’t find a legitimate job. Without a job, your family suffers. The result is often indebtedness and misery. The issues of exclusion are serious ones for policy makers. Certainly, they’re ones which we are encouraging member states to address individually and together with the European Commission. That is in the interests of the EU internal market as whole. But it is not the whole story. Ensuring people are financially included is closely linked to financial education. We’ve found that one of the biggest barriers to simple banking services is a lack of understanding of what they entail. What are average consumers, let alone the financially uneducated or excluded, to make of the variety and complexity of financial products on the market today? Levels of financial literacy within the EU are worryingly low. All of which is why the commission is promoting the importance of financial education with national governments and other stakeholders, and implementing concrete initiatives which we announced in our Communication on Financial Education in December 2007: ● a new EU expert group on financial education, sharing best practice and experience, and advising the commission on financial education policy; ● an online reference database of financial education schemes and research in the EU; ● development of a website offering support materials for teaching financial matters at schools, adapted to specific conditions in each country (Dolceta); ● providing patronage to selected public and private financial literacy initiatives and events. Right attitudes We’re actively encouraging national and regional education authorities to look at how they could better deliver financial education through schools. I believe that familiarising children and young adults with financial issues is essential. Financial education is not only about acquiring knowledge but also about promoting the right attitudes. The expanded EU online consumer education tool, Dolceta, providing teachers with financial literacy educational support kits, will be designed for voluntary use in primary and secondary schools in all member states. However, promoting the right attitudes also applies to the financial services sector, because the commission is not convinced that financial education alone is enough to tackle financial exclusion. We have an ambitious goal that nobody should be denied access to a basic bank account, high quality services and high performance standards from the industry. That will rely on the social and financial sectors working together, member states sharing best practice and a European-wide response. Initiatives such as the ICAEW’s, bringing together public and private sectors to teach financial literacy, are to be welcomed in preparing a new generation of financial services users and decision-makers. The end game for Europe will be to create a truly financially aware, and inclusive, society. 112 July 2008 accountancymagazine.com Financial literacy ICAEW A bigger picture For the ICAEW, the financial literacy programme in schools is one part of its commitment to a broader financial capability programme. A high-level advisory group of members in industry, financial services and public practice, and including Pfeg’s van den Hende, has been set up to help drive and expand the institute’s approach. One of the group’s first actions has been to start working with the Poplar Housing and Regeneration Community Association, based in one of the most deprived boroughs in the UK: some 50-60% are unemployed. They jointly hope to encourage ICAEW members to provide finance and debt advice surgeries, mentor Poplar Harca’s staff or work with other community and youth groups in the area as well as provide inspiration to local children through fun learning events. Given the widespread international concern about financial capability levels, the institute’s work with Pfeg in the UK could ultimately have international relevance. ICAEW CEO Michael Izza stresses the need to prove the concept fully in the UK first but says: ‘There are opportunities to use this model on a much larger scale – and to do it in developing nations where we have members.’ Evidently, there is great enthusiasm and optimism about the possibilities. Izza concludes: ‘All our work so far has given us direct exposure to key social issues and we’ve met potential partners and political and industry stakeholders. Now we understand the value of our input and the difference we and the membership could make. We are going to be looking for many more members to become involved.’ ■ The Times/NI Syndication ‘They might involve banks who want kids to open up accounts, or maybe they just involve glossy brochures and CD ROMs being mailed out,’ Labrey says. ‘They don’t necessarily give teachers the confidence they need to teach kids about finance.’ The programme’s chairman, Graham Durgan, points out that the relationship is led by teachers – ‘Our members help them in whatever way they want’ – and that the ICAEW’s qualification, the ACA, gives Pfeg assurance that teachers will receive consistent, high quality support. ‘Teachers are looking for a minimum academic background or level of training from the people who are going to be helping them,’ he says. ‘The institute, through its qualification, can provide that level of consistency.’ Children at Lauriston Primary School, Hackney, where institute staff help with basic numeracy A matter of life and debt ‘The consequences of being caught in a spiral of indebtedness include stress on relationships and the family unit, increased likelihood of depression, teenage pregnancy, and underachievement in schools.’ Dr Rowan Williams, Archbishop of Canterbury The welfare of children and young people is an issue close to my heart. As more of our young people face a world where debt through personal loans is increasingly seen as a routine thing, it’s important that they feel confident and equipped to tackle the challenges of balancing a budget. And in a climate where economic fluctuations make over-reliance on credit a highly risky affair, financial literacy from an early age is all the more vital. The Church of England has already begun its own campaign, ‘A Matter of Life and Debt’, to offer help and practical advice to adults on how to balance their budgets and avoid the worst pitfalls of debt. There is an urgent case though for more support for financial education in schools and further education institutions. Young people are vulnerable to pressure to embark on risky and costly ventures into borrowing. They need skills to assess risks and interpret borrowing conditions, and better awareness of the uncertainties of the whole system. This needs to start early. But Credit Action estimates that less than 5% of secondary schools in the UK give anything like adequate priority to education in money management as part of their citizenship and personal, social and health education curriculum. Recent studies prove that the consequences of being caught in a spiral of indebtedness include stress on relationships and the family unit, increased likelihood of depression, teenage pregnancy, underachievement in schools and a lack of motivation in relation to work and self-care. A healthy approach to finance, starting at an early age, will better equip our young people to face the challenges of today’s society with confidence and hope. accountancymagazine.com July 2008 113 ICAEW Financial literacy ‘How businesses work’ at Coundon Court School, Coventry Npower, the integrated UK energy supplier and retail arm of RWE npower, is one of the major corporate supporters of the ICAEW’s financial capability project. Finance director Jason Clark spearheads the programme. ‘At npower, we see supporting the local community as a key focus for our efforts,’ he says. ‘Last year, 60% of our staff members volunteered for community projects.’ One participant is chartered accountant Stuart Philips, gross margin accounting manager at npower Business. He got involved when Clark invited all his finance team to start helping out at local schools. Philips attended a briefing session and then met Helen Marsay, head of business studies at Coundon Court school. ‘I’m always looking for opportunities to give A-level students exposure to the real world,’ says Marsay. ‘We can only teach so much from a book. I wanted specialist help in business planning and investment analysis. Accountants take them beyond just the numbers.’ Phillips spent time with Marsay beforehand and planned out the lesson. He also attended Pfeg briefings and training to help him understand how schools and classes work. ‘I was quite nervous. I spend a lot of my time reporting to company boards, but a group of 17 year olds is far more daunting as you forget what school is like,’ Phillips says. ‘I’m pleased to say it was great as the students were really interested to hear about how businesses work. I found I could give them insight into the real world of money and finance so they could see beyond the financial calculations and start to think about what investment analysis actually means.’ Learning to be an employee Another school benefiting from npower’s experience is Higham Lane School in Nuneaton. Head of maths Jayne Ward spent the last year with ICAEW member Katie Simpson of npower, devising a set of lessons from 7-10 year olds that help them manage their finances. Instead of single lessons, Simpson and Ward devised a programme over 12 weeks. ‘Children were playing the role of employees. I would give them a wage on paper and then give them a different scenario each week. Maybe their car would break down, or they would want to go on holiday or buy their family some presents,’ Ward says. The aim was to encourage children to manage their finances and see how their decisions could impact them in the long term. ‘It wasn’t about wrong or right answers, but understanding consequences,’ says Ward. ‘Some students were quite mean, some spent too quickly and those that didn’t do their homework had their wages cut the next week.’ Stuart Philips Planning ‘The Apprentice’ at Bishop Luffa School, Chichester Blanca Timblick, business enterprise coordinator at Bishop Luffa School, says: ‘Many students are not financially capable. They do not know the value of money and how hard it can be to make ends meet when you leave school.’ Timblick is involved in managing a financial education programme for her school, which sees years 7 to 11 undertake a variety of activities, such as Young Enterprise, and basic lessons on how to manage money. In year 12, students get lessons and advice on how to budget when in further education. ‘We want 114 students to be able to open bank accounts, to know what savings are, to teach them about interest rates, mortgages, wages, taxes and paying bills.’ Helping Timblick is institute member David Willis, Bishop Luffa’s ‘Sir Alan Sugar’ in an upcoming series of ‘Apprenticestyle’ games the school is running to help students learn about business planning and budgeting. ‘I guess they want someone to be like Alan Sugar and I don’t know whether being an accountant is an advantage but I’m happy to help in any way I can,’ says Willis. ‘I just want to help kids learn about basic economics, budgeting and managing money. I’ve agreed to help out with Young Enterprise, careers evenings and helping the teachers plan a range of financial literacy lessons.’ Willis has been amazed by the teachers’ enthusiasm. ‘Everyone was pleased to see me when I joined, and they have been happy to work around my availability. I’m only giving them a handful of hours but you can make a big impression in that time. Everyone should get involved.’ The only thing that Willis was concerned about was being asked to stand up in classes and teach children. But Bishop Luffa has been happy for him to work in a purely advisory capacity without him missing out on, as he puts it, all the ‘fun stuff’. David Willis would be Sir Alan Sugar July 2008 accountancymagazine.com WANT TO GET INVOLVED? HERE’S HOW The institute is aiming to match volunteers with schools all over the UK by the end of 2008. Why not be one of them? Your help will be invaluable. Many teachers are nervous about providing personal finance education to children, which is why the knowledge and real life experiences of ICAEW members are so needed. Volunteers don’t have to follow any set framework of learning content, so are free to work with teachers in ways that suit both parties and draw on the volunteer’s personal skills and insights. Ways to get involved You decide the amount and type of support you want to provide. You could, for example, decide to focus on helping a teacher to plan learning materials. You could provide background information and develop case studies. These could relate to the personal financial decisions people need to make in life – such as how to understand mortgage interest rates, or to business situations. There is no need to stay in the background. If you wish, you could offer to help deliver these learning materials in the classroom, inspiring children with the importance and relevance of financial understanding face to face. If you are part of a finance team, you could encourage your colleagues to become volunteers too. Promoting financial capability in schools could become part of your organisation’s corporate social responsibility programme. Online training to get up to speed with schools A short online learning programme has been developed to help give members confidence about volunteering. It aims to raise awareness of the school curriculum and how the typical school works, as well as demonstrating the importance of developing financial capability. Members will be able to see how teachers plan and deliver personal finance education and gain insights into how they can help them do this. Working through the material takes between 4 and 6 hours, but it can be completed gradually at convenient times. Members should then feel confident about embarking on a volunteering relationship with a partner school. Step by step guide 1 Visit www.useyourexpertise.org The site is password protected, so you will need to enter a username and password. Username: useyourexpertise Password: financialcapability 2 Register your interest, providing your contact details. 3 Agree to follow the volunteering code of conduct and partnership agreement. 4 Apply for your Criminal Records Bureau check, which you will need in order to be cleared to work in schools. 5 Create an online profile outlining the skills you can offer, your availability and any previous volunteering experience. 6 While waiting for the CRB check to be completed, which may take up to 4 weeks, work through the online learning material provided in the ‘Get Prepared’ section of the www.useyourexpertise.org site. 7 Once CRB cleared, you will be ‘verified’ on the site and can search for suitable volunteering opportunities with schools in your area. 8 When you find a relevant school, you can send an email to make an appointment to meet and explore in person how you can help. You may also be contacted by schools that have done their own searches and identified you as someone with skills they would find helpful. Further information and contacts To find out more about financial capability and volunteering for this initiative, try these websites: www.icaew.com/financialcapability – find background information on why financial capability is such an important issue, what the institute is doing to help and how you can get involved. www.pfeg.org – the site of the Personal Finance Education Group, which is charged with helping schools equip young people with personal finance skills in the UK. www.useyourexpertise.org – where online learning material is accessible and potential volunteers can register their interest. accountancymagazine.com July 2008 115