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International Student Handbook
International Student Handbook Introduction The University of St Andrews is an ancient Scottish university, steeped in history and with its own quirky and unique traditions. It is also a very international and cosmopolitan environment with students from 135 different domociles. This guide is intended to help you navigate your way through some of the important points in your journey here, from accommodation options through to visas. Before reading through the Handbook please try to have a look at the following webpage: www.st-andrews.ac.uk/ studentexperience/about/expectations It will help you to reflect on what you are looking for from the experience of coming to St Andrews and this will guide your relationship with us throughout your stay. This edition was published in June 2016 and the information was correct at this time. It is always advisable to check the University website for the most detailed and up to date information. Our friendly staff are also here to help you with any questions that you may have. If you have questions about any aspect of coming to study as an international student here then please email the ASC (The Advice and Support Centre) [email protected] If you have any queries about the visa application process or a more complex international enquiry, please contact our international student advisers by calling +44 (0)1334 462020 or email [email protected] If you have questions about your offer to study at the University please contact our Admissions team: Foundation Programme: [email protected] Undergraduate: [email protected] Postgraduate: [email protected] [email protected] 1 Contents Visa Information. . . . . . . . . . . . . . . . . 5 Money and Banking. . . . . . . . . . . . . 10 Do I need a visa to come to the UK as a student?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Holders of EU/EEA/Swiss Passport. . . . . . . . . . 5 Non-EU/EEA/Swiss Nationals. . . . . . . . . . . . . . . 5 How do I apply for Tier 4 General Student Visa?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 How do I get a CAS (Confirmation of Acceptance to Study)?. . . . . . . . . . . . . . . . . . . 6 Differentiation agreement. . . . . . . . . . . . . . . . . . 6 Qualifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 ATAS (Academic Technology Approval Scheme). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Tuberculosis screening. . . . . . . . . . . . . . . . . . . . . 8 Dependants/family applications. . . . . . . . . . . . 8 Student visitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Visa nationals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Non-visa nationals. . . . . . . . . . . . . . . . . . . . . . . . . 8 Time limits under the Points Based System. . . . . . . . . . . . . . . . . . . . . 9 Students moving university / education provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Travel outside the UK. . . . . . . . . . . . . . . . . . . . . . . 9 Re-entering the UK. . . . . . . . . . . . . . . . . . . . . . . . . 9 Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Before you travel. . . . . . . . . . . . . . . . . . . . . . . . . 10 Applying for scholarships . . . . . . . . . . . . . . . . 10 Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Opening a bank account in the UK. . . . . . . . 11 Transferring money. . . . . . . . . . . . . . . . . . . . . . 11 The first few days . . . . . . . . . . . . . . . . . . . . . . . . 11 Finance advising. . . . . . . . . . . . . . . . . . . . . . . . . 12 Council Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 Accommodation. . . . . . . . . . . . . . . . 13 Residence staff. . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Application process for University accommodation. . . . . . . . . . . . . . . . . . . . . . . 13 Returning students . . . . . . . . . . . . . . . . . . . . . . 14 Fire safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Private accommodation. . . . . . . . . . . . . . . . . . 14 Where do I find accommodation?. . . . . . . . . 14 Assistance with landlord/tenant disagreements. . . . . . . . . . . . . . . . . . . . . . . . . 15 Assistance if flatmate disagreements occur. . . . . . . . . . . . . . . . . . . 15 What should I pack?. . . . . . . . . . . . . . . . . . . . . . 15 Clothes and the weather . . . . . . . . . . . . . . . . . 15 Heating in the residences . . . . . . . . . . . . . . . . 16 What to bring with you when living in a hall of residence. . . . . . . . . . . . . . . . . . . 16 Television. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Electrical equipment in halls. . . . . . . . . . . . . . 16 Insurance for your belongings. . . . . . . . . . . . 17 Shipping your belongings. . . . . . . . . . . . . . . . 17 Arrival. . . . . . . . . . . . . . . . . . . . . . . . . 18 Travel to the UK. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Immigration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Welcome desk. . . . . . . . . . . . . . . . . . . . . . . . . . . 18 On arriving in St Andrews . . . . . . . . . . . . . . . . 18 Registering with the UK police. . . . . . . . . . . . 18 Documents required to register with the police . . . . . . . . . . . . . . . . . . . . . . . . 18 Keeping your registration up to date. . . . . . 18 Travel. . . . . . . . . . . . . . . . . . . . . . . . . . 19 Travelling back to home countries. . . . . . . . 19 Travelling safely. . . . . . . . . . . . . . . . . . . . . . . . . . 19 Travel insurance. . . . . . . . . . . . . . . . . . . . . . . . . . 19 Schengen Travel – Student Status Letter. . 19 Academic Life . . . . . . . . . . . . . . . . . . 20 Choosing your subjects . . . . . . . . . . . . . . . . . . 20 Advising and your Adviser of Studies . . . . . 20 Teaching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Assessment and feedback. . . . . . . . . . . . . . . . 21 Study support . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Academic integrity. . . . . . . . . . . . . . . . . . . . . . . 22 Academic referencing. . . . . . . . . . . . . . . . . . . . 22 Problems or ill health which can affect study. . . . . . . . . . . . . . . . . . . . . . . . 22 Taking time out. . . . . . . . . . . . . . . . . . . . . . . . . . 23 Part-time study. . . . . . . . . . . . . . . . . . . . . . . . . . 23 Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Buying second hand books. . . . . . . . . . . . . . . 23 Developing Your English Language. . . . . . . . . . . . . . . . . . . . . 24 English Language Teaching . . . . . . . . . . . . . . 24 Pre-sessional English language and study skills courses . . . . . . . . . . . . . . . . . . . . 25 In-sessional English Language Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3 IT and Technical Support . . . . . . . . 26 Living in St Andrews. . . . . . . . . . . . 34 ID cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Orientating yourself. . . . . . . . . . . . . . . . . . . . . . 34 St Andrews traditions. . . . . . . . . . . . . . . . . . . . 34 Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Food in halls of residence . . . . . . . . . . . . . . . . 34 Eating out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Shopping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tax.. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Weights and measures . . . . . . . . . . . . . . . . . . . 35 Student clubs and societies . . . . . . . . . . . . . . 35 Sport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Drama. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Student TV, radio and news. . . . . . . . . . . . . . . 36 Eveing language ck=lasses. . . . . . . . . . . . . . . 36 Can I drive in the UK?. . . . . . . . . . . . . . . . . . . . . 36 Car hire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Employment. . . . . . . . . . . . . . . . . . . . 27 How to find work . . . . . . . . . . . . . . . . . . . . . . . . 27 Graduate employment and further study opportunities. . . . . . . . . . . . . . . . . . . . 27 National Insurance. . . . . . . . . . . . . . . . . . . . . . . 28 Careers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Personal Support. . . . . . . . . . . . . . . . 29 The Advice and Support Centre (ASC). . . . . 29 Wardens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 International Student Advisers . . . . . . . . . . . 29 Disability Services. . . . . . . . . . . . . . . . . . . . . . . . 30 Counselling Service. . . . . . . . . . . . . . . . . . . . . . 30 Collaborations and Study Abroad. . . . . . . . . 30 Parental involvement . . . . . . . . . . . . . . . . . . . . 31 Faith and worship. . . . . . . . . . . . . . . . . . . . . . . . 31 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Health . . . . . . . . . . . . . . . . . . . . . . . . . 32 Health services. . . . . . . . . . . . . . . . . . . . . . . . . . . 32 How to register with a GP . . . . . . . . . . . . . . . . 32 Students with an ongoing medical condition . . . . . . . . . . . . . . . . . . . . . 32 Prescriptions/pharmacies . . . . . . . . . . . . . . . . 33 Appointments with a GP. . . . . . . . . . . . . . . . . 33 Emergency treatment. . . . . . . . . . . . . . . . . . . . 33 Private health care. . . . . . . . . . . . . . . . . . . . . . . 33 Medical insurance/ Repatriation insurance. . . . . . . . . . . . . . . . . 33 4 Behaviour. . . . . . . . . . . . . . . . . . . . . . 37 The Sponsio Academica – the St Andrews Code of Conduct. . . . . . . 37 Discipline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Behaviour in residences. . . . . . . . . . . . . . . . . . 37 Fraternities, sororities and initiations. . . . . . 37 Police and criminal offences. . . . . . . . . . . . . . 37 Reporting a crime. . . . . . . . . . . . . . . . . . . . . . . . 38 Manners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Equality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Alcohol and pubs. . . . . . . . . . . . . . . . . . . . . . . . 38 Smoking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Family. . . . . . . . . . . . . . . . . . . . . . . . . 40 Nurseries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Child minding services. . . . . . . . . . . . . . . . . . . 40 Schools within the St Andrews area. . . . . . . 41 Independent schools. . . . . . . . . . . . . . . . . . . . . 41 Visa Information Do I need a visa to come to the UK as a student? Whether or not you require a visa to come into the UK to undertake your chosen course of study depends on two crucial factors: (1) your nationality and (2) the duration of the course you intend to study. Holders of EU/EEA/Swiss Passport Nationals of these countries do not require entry clearance to come to the UK and are not subject to immigration control. If you are a dual national of a non-European and European country, we recommend you enter the UK using your European passport. Once you are in the UK you have the right to work and travel freely. Non-EU/EEA/Swiss Nationals Nationals from all other countries fall into two categories under the immigration rules; nonvisa nationals and visa nationals. Check this list to see if you are a visa national. www.gov.uk/government/uploads/ system/uploads/attachment_data/ file/423544/20141106_immigration_rules_ appendix_1_final.pdf Is your country on the list? Yes, go to (a) No, go to (b) (a) If you are a national of a country that is named on the list, then you are a visa national. If you are coming to the UK to study on a course which is longer than six months in duration you must apply for a Tier 4 General Student visa/entry clearance certificate before you leave your home country or the country in which you are resident. This visa/entry clearance is the only option for: • Study abroad/ exchange students. • Undergraduate and postgraduate candidates intending to study for a full degree. • Year-long exchanges. • Visiting postgraduate researchers of more than six months if you are going to be registered as a student at St Andrews (if not, email [email protected] for advice). • E nglish Language courses of B2 level or more than six months in duration. (b) You are a non-visa national. If you are coming to the UK to study on a course which is longer than six months in duration you must apply for a Tier 4 General Student visa before you leave 5 your home country or the country in which you are resident. If the course on which you are going to enrol is less than six months in duration you can apply for a short-term study visa either in your home country or where you are resident or at immigration control on your arrival in the UK. This route is usually only suitable for Semester Abroad students. How do I apply for Tier 4 General Student Visa? It is essential that before you start the application process you should read the UKVI Tier 4 Student Policy Guidance, paying particular attention to the required documents and the specified format of these documents. www.gov.uk/government/publications/ guidance-on-application-for-uk-visa-as-tier4-student In addition, the University website offers a comprehensive step-by-step guide to making a visa application: www.st-andrews.ac.uk/international/ information/visas/applying Study both websites before making an application. To meet the requirements to come to the UK as a student you need to have 40 points under the Points Based System (PBS). All applications are standardised and there are no variations to the immigration rules or required documents no matter where in the world you are making your application. You will need a Confirmation of Acceptance to Study (CAS) which is a unique number issued by the University to confirm that we have offered a place to study on a particular course. You will need original evidence of qualifications as listed on the CAS and where applicable proof of English Language 6 proficiency and/or ATAS certificate (please see below). You must be able to show that you have the required money to cover the costs of your tuition, accommodation and maintenance (living costs) in the UK. Please note that all documents must be originals and you must submit your passport as part of the application pack! How do I get a CAS (Confirmation of Acceptance to Study)? The process of issuing the CAS number begins when Registry at the University has received your formal acceptance of your unconditional offer. You will receive an email including a link requesting you to verify that the information we hold about you is correct such as your passport number, date of birth, chosen programme of study. It is very important that you check the information carefully, as this is what will be on the CAS, and if any information is incorrect and does not match your application your visa will be refused. Do not attempt to make an application without receiving the CAS number from the University as your application will be automatically refused. Differentiation agreement If you are a national of one of the ‘low risk’ countries listed below and applying in said country, you do not have to produce any documentation that relates to previous study or financial viability when you are making your visa application. You must be confident that all supporting evidence meets the immigration rules at the time of application as the Entry Clearance Officer or caseworker can request the full range of documents at any time during the visa application process. You risk your application being refused if you are unable to provide these if asked to do so. The UKVI has assessed that the following countries are covered by the differentiation agreement:• Argentina • Australia • Barbados • Botswana • Brunei • Canada • Chile • Croatia • Hong Kong • Japan • Malaysia • New Zealand • Oman • Qatar • Singapore • South Korea • Taiwan* • Trinidad and Tobago • United Arab Emirates (UAE) • USA And British Overseas Nationals *for passports issued by a competent authority in Taiwan that includes the identification card number Please note that if your course is subject to ATAS Clearance, you will be required to submit this certificate with your application. For nationals of every other country not listed above, failure to submit all the documents in the correct format will mean that your application is refused. The consideration process is standardised and has no room for flexibility, you must make sure that your application is complete and correct before submission. Qualifications Details of the qualifications that we have used to assess your suitability to follow your chosen course will be listed on the CAS. Please make sure you make a note of these as you will need to submit the original documents along with your application to the Embassy/Consulate/Diplomatic Mission. If these are incorrect, or if you have any problems, you must respond to the email immediately to highlight that there is a problem. Please note there is not the facility to send additional information in support of an application once the documents have been received by UKVI. All documents must be originals and present at the time of application. ATAS (Academic Technology Approval Scheme) The intention of the ATAS scheme is to protect the UK from the spread of knowledge and skills used to develop weapons of mass destruction, and covers research in a wide range of subjects. It does not matter what nationality you hold, if your chosen programme of study has been identified under the ATAS scheme you will need to have the certificate before you make a visa application. If you require an ATAS for the programme of study that you are going to attend you will be notified in your offer letter. You are advised to apply for the certificate as early as possible. The application process is all online and free of charge. Information and guidance can be found on this website: www.gov.uk/ guidance/guidance-on-how-to-apply-for-anatas-certificate Once your application has been considered by the ATAS team you will receive an email with an attachment, this will be your certificate which you should print off and send in with your visa application. Maintenance Please read the Tier 4 Guidance (www.gov. uk/government/publications/guidance-onapplication-for-uk-visa-as-tier-4-student ) for the most up to date requirements on the amount of money and the evidence required to make a visa application. Evidence of finances must indicate that the money has been held in a bank account (not in trust, stocks or bonds) for a period of 28 7 days at the time of application, i.e. on the day it is posted to UKVI. Student visitors (Short-term study visa) www.gov.uk/study-visit-visa Tuberculosis screening If you are coming to the UK for more than six months and are a national of one of the countries listed below you are required to provide a certificate (from an accredited clinic) to show you are free from infectious tuberculosis (TB) before applying for your visa. Please check the UK Visas website (www.gov.uk/tb-test-visa) or contact your local British Embassy or British High Commission for up-to-date requirements. This route can only be used if you are coming to the UK to enrol on a course which has a duration of less than six months unless you are coming to the UK to study an English Language course exclusively, in which case you can use this route to come to the UK for a maximum of 11 months. Please note that not all countries have local testing centres and you may have to travel to another country to be tested for this condition. • Dependants/family applications Postgraduate students who are coming to the UK to undertake a course of study that lasts more than 12 months can bring their dependants into the UK to accompany them for the duration of their studies. Under the immigration rules dependants are: • • y our husband, wife, civil partner, unmarried partner or same-sex partner; and your children aged under 18 years old Each family member will need to make an application for a visa to UKVI; dependants complete the online form www.gov.uk/tier4-general-visa/family-members. Applicants should make sure that they refer to the ‘policy guidance on dependants of point based system migrants’ and the help text that accompanies the application form. This route prohibits you from • • working (paid or unpaid) extending your visa in any category from within the UK bringing your dependants Visa nationals If you are from a visa national country you will need to make your application to enter the UK with a short-term study visa through the British Embassy/Consulate/Diplomatic post in your home country. Information on how to do this can be found on the link below. www.gov.uk/study-visit-visa Non-visa nationals You have the choice of making your application at the British Embassy/Consulate/ Diplomatic post in your home country or applying for Leave to Enter at the airport on arrival in the UK. You should make sure that you carry your letter from the University that confirms your course details, tuition fees and accommodation fees in your hand luggage, along with bank statements demonstrating your ability to pay for your studies and details of your return travel. Please make sure that you tell the immigration officer that you are coming to the UK to study and he will place a stamp in your passport to indicate your student status. 8 Time limits under the Points Based System If you are here under a Tier 4 visa then both you and the University have certain obligations which you need to be aware of as it impacts on your being allowed to stay in the UK. Please read www.st-andrews.ac.uk/ international/information/tier4studentsoursharedresponsibilities International students are permitted to spend no more than five years studying in the UK at undergraduate level or above unless: • • An undergraduate degree of four or five years duration has been successfully completed and the student has chosen to undertake a Postgraduate Masters. If, by the time a PhD is completed the student has spent more than eight years in the UK studying then no further grant of leave under Tier 4 will be given. Re-entering the UK You will be asked if you are a continuing student and the details of your course each time you enter the UK for verification purposes. Verification Students studying at the University under a Tier 4 visa are required to have their passport and visa documentation verified twice each academic year by a member of staff. Verification will take place at Matriculation and as part of a UKVI confirmation event held early in the second semester. Students moving university/ education provider Under the Points Based System for migrants, students can only study at the education provider that issued the Confirmation of Acceptance for Study (the CAS) to them. If you are currently in the UK and have a Tier 4 visa for an institution other than the University of St Andrews and you are planning to come here to study, you will need to make an application for a new visa before you begin your studies with us. If you have made your application but have not had a response to your application you will be permitted to start your studies as long as you have proof of posting for your application. Travel outside the UK A Tier 4 General Student Visa allows you to travel in and out of the UK as many times as you wish whilst your visa is still valid and you are fulfilling the requirements of a Student Visa. Please ensure that you have travel insurance before you leave the UK. 9 Money and Banking Please be aware that the contract for your period of study is between you and the University. Therefore you will be the one who incurs the bill and the ultimate debt to the University. Even if your parents pay this debt, the contract that the University has is with you, and you will be held liable for it. This may seem an obvious statement, but our younger students sometimes believe that they can pass that liability on to their parents. Before you travel Before you leave your home country you should speak to your bank and inform them that you will be studying in St Andrews and that you intend to set up bank transfers. They may be able to advise you on how to ensure that you get the best exchange rate for your money. There are several ATM machines in St Andrews but banks sometimes charge for their use from overseas accounts so you should ask your bank for their rates and check to see if there are any alternatives. 10 Applying for scholarships Make sure you apply for any scholarships in plenty of time. The closing date for University scholarships are usually in February of the year you are starting your studies. You can apply as soon as you have been offered a place. The University has a number of scholarship opportunities available for incoming students. Many of the scholarship funds have been created as a result of the generosity of friends and alumni of the University, and new awards become available every year. It is important that you research the requirements and deadline dates of all the scholarships you are considering applying for; bear in mind that different scholarships may have quite different deadlines. For details of the scholarships available for undergraduate students, please visit: www.st-andrews.ac.uk/study/ug/fees-andfunding/rest-of-world For details of awards available for postgraduate students, please visit: www.st-andrews.ac.uk/study/pg/fees-andfunding/scholarships Budgeting Although we encourage you not to bring a large sum of cash and /or traveller’s cheques with you to the UK, some people still do so. Any amount over 10,000 Euros needs to be declared, further information can be found at: www.gov.uk/bringing-cash-into-uk We have tried to incorporate the key living expenses in our website as follows: www.st-andrews.ac.uk/students/money/ internationalstudents/ugcoa The cost of books is very dependent on the course you have chosen, ranging from £80 up to £250 for some medical courses. General living has been estimated by our current students at approximately £100 per week, depending on your lifestyle. It is worth noting that meal packages in halls of residence still require you to budget for some meals at weekends – see details under our “Food” section. It is important to note that the fees paid to the University are for academic tuition fees only. Accommodation fees are additional as well as other costs which should be budgeted for such as the Sports’ Centre, and photocopying. Opening a bank account in the UK It is not possible for you to open a bank account in the UK until you arrive in St Andrews. Full details on how to open a bank account can be found here: www.st-andrews.ac.uk/students/money/ bankaccounts/bankinternational Transferring money Once you have opened a bank account the quickest and cheapest way to transfer money from your home country is by doing an electronic bank transfer. This can be set up from your home country before you come but then will be actioned on your instructions as soon as you have set up your account here. The University of St Andrews has partnered with Western Union (previously known as Travelex) to allow students the opportunity to securely send international wire transfers for payment of tuition and/or accommodation fees in their local currency. www.st-andrews.ac.uk/students/money/ tuitionfees/howareyoupaying The first few days Visa and Mastercard are accepted in a wide range of retail outlets and ATMs throughout the UK, American Express and Diners less so. Transactions at retail outlets using cards from outside the EU may incur charges, so planning your spending when you first arrive is a wise way of saving money. Opening a bank account and transferring money from another country into the UK can take quite some time, so you need to bring enough money for living expenses for the first few weeks. It is best to bring some cash (but not large sums) and either traveller’s cheques or a credit card that will allow you to take money from a cash machine until your funds have transferred. However, if you do bring traveller’s cheques, make sure they are in sterling, not dollars or any other currency. During Orientation Week you will have the opportunity to join clubs and societies. This is an important way of meeting people, making new contacts and friends. It would be useful for you to have some money to pay for membership fees and these can vary from a few pounds upwards. Sports Centre membership is just over £100 and you are encouraged to join in Orientation Week, thus being able to join in the clubs, teams and “give it a go” sessions offered early in the academic year. You can download the Orientation App from Apple, Google and Amazon app stores, using the search term ‘University of St Andrews guidebook’. 11 Red gowns are not compulsory but some students like to purchase them for formal occasions . A new gown will cost something in the region of £150 (there are gown sales organised in Orientation Week). However some second hand ones are available through the Students’ Association. Finance advising If you have any queries regarding money issues or payments due to the University please either ask at the ASC (Advice and Support Centre) at 79 North Street or email [email protected] or telephone +44 1334 462020. Our finance representatives working at the ASC may be able to assist you, or will make an appointment for you to meet with our Student Services’ Money Adviser. 12 Council Tax Full-time registered students are usually exempt from Council Tax, including dependants who have entered the UK on a dependant’s visa. However there will be a liability from start of the lease to the date when the student is fully registered. Full-time students who are studying for less than 21 weeks are not exempt. Accommodation Residence staff In University halls of residence we have two main teams of staff with whom you will make regular contact. Residence Management staff look after the fabric of the building and are the line managers for the cleaners, kitchen and dining staff. The Wardennial teams are there for your personal support and are the ones you should turn to if you wish information, advice or need assistance with any aspect of your living experience. Each hall of residence has a webpage of information for you to access prior to arrival and if you study these it may guide your decision on whichtype of accommodation to apply for. Application process for University accommodation The University accommodates over 50% of students – a higher ratio than any other university in the UK. However it does not have enough accommodation for everyone. Therefore it chooses to prioritise first year undergraduate students to which it guarantees accommodation to first year applicants before 30 June. If you are entering an undergraduate degree programme in first year and have been offered a place to study at the University, regardless of whether your offer is conditional or unconditional, and you wish to apply for University accommodation, you need to apply by 30 June in your year of entry, at the very latest. Please do not wait for your offer status to change. You will need to complete an online application form, via the Student Accommodation’s webpages: www.st-andrews.ac.uk/accommodation Applications will open on 1 April in your year of entry. St Andrews has a very diverse collection of accommodation, each hall carrying a very distinct culture and environment. Please ensure, therefore, that you are happy with all of the choices that you have selected. If you have requested to share a room, we will match you with a room-mate based on your accommodation preference, lifestyle, hobbies and interests. There are separate application and residence options available for undergraduate and postgraduate students. Once your university offer becomes unconditional and you have accepted it, we will be able to make you an offer of a place in a University residence. Once the accommodation place has been accepted by you, it is a binding contract and you will be liable for the full cost of the accommodation. There are only a few exemptions, so do check the terms and conditions. 13 Returning students The expectation is that the majority of returning students will go outside the University for private accommodation rented locally and the majority of students do so, living in flats (apartments) or houses together. It is therefore important to also familiarise yourself with the process of renting privately in St Andrews. Local property factors start advertising their flats around December and students sign up early in the New Year for the coming September. Although in the minority, some returning students do aim for University accommodation, and applications for residence places are available for one week in February of the year when they return. Fire safety Fires in University accommodation are extremely rare but you must be aware of what to do to protect yourself and others. As part of your e-induction there is a fire safety film which you are required to watch. Smoking is strictly prohibited in all residences and any breach of this is treated seriously by the University. The Golden Rule: when the fire alarm activates – EVERYONE, WITHOUT EXCEPTION, must vacate the building – on EVERY OCCASION. You should familiarise yourself with the fire activation procedures in your hall as soon as you arrive and settle in your room. Private accommodation The private market provides various types of accommodation, length of residency and rental charges. Please see the accommodation webpage for more details: www.st-andrews.ac.uk/accommodation/ private 14 Some landlords are required to be licensed; others are exempt, depending on the size of property. In the Students’ Association, the Student Advocate (Accommodation) offers a free checking service if you are offered a property. Prospective tenants are permitted seven days to check over all the documents and no money should be requested at this stage. Deposit and rent should only be requested once you are completely satisfied that the accommodation suits your financial and personal circumstances and the lease signed. Properties may be offered for sole occupancy or shared with another person or group. Where do I find accommodation? The University hosts an advertising service for private landlords to submit their student let properties at: www.standrewsstudentpad.co.uk Local estate agents advertise properties on behalf of landlords with varying periods of lease, rents and locations. Normally you would expect to pay a higher market rent in St Andrews from £100 per week upwards plus bills, whereas the surrounding area (in rural Fife) should be considerably cheaper with regular transport links available. Private landlords often advertise in local newspapers, for example the St Andrews Citizen (every Friday) or the Dundee Courier and Advertiser (each weekday). A list of external accommodation websites is available at: http://yourunion.net Resident landlords are not required to be licensed and may offer a more flexible approach to individual letting periods and rental charges. They offer a spare room to let in their own family home and may include utility bills. Assistance with landlord/tenant disagreements When a problem occurs, speak to someone as early as possible. The landlord has a duty of care to you and should be the first point of contact. If you feel the landlord is the problem, or you have any other problem which you wish to explore with someone outside the situation, speak to the Student Advocate (Accommodation) who will be able to give you support and advice about your situation. Email: [email protected] Assistance if flatmate disagreements occur It is difficult for any of us to judge how we will adjust to living with others. Even when we plan shared accommodation with the best of friends, living alongside other people is a very different proposition and there can be a clash of personalities, ways of living are not always compatable. If you want a space to discuss problems, or if you get to the point where flatmates want to come together and are needing some mediation, contact the ASC and an appointment will be made for you to discuss it with one of Student Services’ Advisers. The meeting will be confidential but will hopefully give you some ideas as to how to establish some harmony in your flat, or what your options are. What should I pack? When packing, consider the items that you will need upon arrival and pack them in your hand luggage in case your main baggage is delayed. Pack basic toiletries (but check liquids allowance in hand baggage), any essential medication and any documents you will need when you arrive in St Andrews. Remember that airlines will charge for overweight bags and second suitcases. Always check with your airline in advance to make sure you know what the maximum weight limits are, how many pieces luggage you are permitted and what charges will be applied if you intend to bring more than one suitcase. If you plan to ship some of your belongings, these should be sent after you have arrived, as the halls of residence have no storage facilities available to hold these in advance of your arrival. Consider what is essential and what can be bought once you arrive, especially bulky items such as bedding. Bedding is not provided in the residences: bedding packs are available for you to purchase in advance via the University’s online shop http:// onlineshop.st-andrews.ac.uk saving you luggage space and trouble. There are two types of bedding packs available - for double (£30) or single beds (£25). Bedding can also be purchased locally from retailers. Consider the Scottish weather when packing; it is advisable to invest in a good winter coat and to pack plenty of items that can be layered. The weather in Scotland can be very changeable, and it is often said that you can experience all four seasons in one day, so layers are a good way to deal with these changes. As you will be in St Andrews through much of winter it is important to make sure to bring or buy gloves, scarves and appropriate waterproof clothing and footwear. St Andrews is also well known for its balls and formal events, so it is advisable to pack some formal attire along with the everyday clothes that you will need. Clothes and the weather Prospective international students often want to know about the weather and how it will affect them. Scotland can be a cold country, especially during the winter where the winds on the East coast can lower the temperature further. However despite being so far north, average maximum and minimum temperatures are nearly exactly the UK average, with 31% more sunshine hours than the Scottish average. It would 15 be sensible for you to pack warm woollen clothes, with the essential addition of some wind and waterproof outer clothes although, especially if you are coming from a warm country, you could buy some clothes here – there are plenty of shops in St Andrews and in Dundee where clothes can be purchased at a reasonable price. Heating in the residences All bedrooms in halls of residence are centrally heated and there are set times outlined in the residents’ handbook. It is entirely normal for central heating to be switched off late in the evenings. You should note that electric blankets and heaters are not allowed in bedrooms as they could cause a fire. What to bring with you when living in a hall of residence It might be helpful to get a clear idea of what furniture will be already waiting for you in your room. For full information on what is provided within each residence please refer to the Residents Guide: www.st-andrews. ac.uk/accommodation/arrivals are readily available in town, or nearby in Dundee. Television Each hall of residence has a TV licence to cover communal areas but if you watch TV in your room you will need your own licence which you can purchase online at www.tvlicensing.co.uk This is the case whichever device is used to view media, whether a laptop, PC, mobile phone, games console, digital box, VHS/DVD recorder or anything else. It also includes programmes watched online at the same time as they are being shown on TV, for example live sport. Electrical equipment in halls There are very strict rules around fire safety and the use of electrical equipment at the University. Under the Terms of Occupancy, you cannot bring your own furniture, curtains, soft furnishings, lampshades or halogen lamps into your bedroom or the residence, since all furnishings must comply with relevant safety regulations. We always advise students coming from abroad to wait until they get to the UK to purchase electrical equipment of any kind, including adapters, hair dryers, hair straighteners, and power leads for laptops, and chargers for phones. As these items are relatively inexpensive it is easier and safer to buy a new UK model and you may find that, even with an adapter, your curling irons or straighteners will simply explode if they are plugged into the UK socket. You will also be responsible for supplying your own cutlery, crockery, saucepans and cooking utensils. It is advisable to wait until you arrive in St Andrews to buy these products as you may be able to club together with housemates or others in your hall to buy these items. Shortly after you arrive at your residence, you will be asked to submit all electrical equipment for testing (so think twice before you bring unnecessary electrical items like fairy lights and lava lamps!) The University undertakes these tests to allow us to certify all equipment as being safe to use. Students may also want extra storage options, such as plastic containers for under the bed, a shower caddy, and additional hangers for the wardrobe. All of these things 16 Insurance for your belongings Please see the Travel section to check if your personal items will be covered under your travel policy prior to departure. If you are staying at a hall of residence, then we provide students contents insurance (Endsleigh) at no additional cost. However this does not cover items when removed from the residence and you may wish to extend your cover. Endsleigh will do so for a fee and you should call 0330 3030286 for a personal quote. Remember, to make a claim, your room must have been properly secured at the time of theft. Please ensure both you (and your roommate, if you have one) keep your room locked when you are away. There is no coverage for personal belongings that are left unattended in common areas, or for accidental damage. Property marking is offered free of charge by St Andrews police, several times a year, and in multiple University locations; we highly recommend that students take advantage of this service, which should be advertised by your Wardennial team. You should complete Customs form C3 and attach the form to the package or hand it to the carrier that will be handling the shipping for you; you should pay particular attention to Section 2 and Part B of the form. For more information please see the website of Her Majesty’s Revenue, Customs & Excise: www.hmrc.gov.uk For more details on your insurance coverage while in hall, and for extra cover options, visit: www.endsleigh.co.uk Shipping your belongings If you are sending your belongings separately please make sure that you arrange for them to arrive on or after your arrival date in St Andrews. The University is not able to sign for packages on your behalf and cannot store them during the summer months so make sure you are ready to collect them yourself. 17 Arrival Travel to the UK When flying from your home country to the UK for the first time, whether you have a Tier 4 General Visa or are entering the UK with a short-term study visa it is important that you do not connect through Dublin. The UK and Dublin have a Common Travel Area Agreement and your immigration status will not be activated. Immigration On arrival in the UK you will pass through Immigration Control. If you have a Tier 4 Visa this should be a quick and easy process. You should be prepared to answer a few general questions about the University and your course of study. Your visa will be stamped which activates your stay. If you are entering with a short-term study visa you will be asked to produce a letter from the University confirming your course details, costs and duration. Please note, you cannot enter the UK with a short-term study visaif your course is more than six months in duration; you must have applied as a Tier 4 General Student. Welcome desk There will be a Welcome desk at Edinburgh airport on 3 and 4 September when University volunteers will point you in the direction of your transport and answer any questions you might have. Look out for our volunteers wearing blue T-shirts. Otherwise, please check this webpage for advice on how to get from Edinburgh airport to St Andrews: www.st-andrews.ac.uk/ orientation/before-you-depart/travelarrangements On arriving in St Andrews You will have been notified by Student Accommodation Services where to collect your hall of residence room key and you 18 should go straight to that location. You will be greeted by the residence staff who will help you find your way about. If you arrive late and the location for key pickup is closed, call our University Out of Hours service on 01334 476161 and we will arrange for your keys to be accessed for you. Registering with the UK police Nationals of some countries have the requirement to register with the local police endorsed on their current visa shortly after arrival. This is a requirement under the immigration rules. You will be given information on how to make an appointment to register with Fife Police during the matriculation process. Details will also be available from the ASC (Advice and Support Centre) and a timetable will be in the Orientation Programme which will be available in your hall of residence, or you can get a copy from the ASC. Documents required to register with the police • • • • • • • A valid passport and a photocopy of the page with your photogaraph A visa or biometric ID card and a photocopy Police Registration certificate (if you already have one) 1 UK standard passport photograph Copy of the University Unconditional Offer Letter Copy of E-contract / Accommodation Contract / Lease £34 fee Keeping your registration up to date It is your responsibility to keep your registration up to date with the police. You must notify them if you change address, university or extend your visa. Change of circumstances are processed free of charge and can be done straight away. If you do not comply with this requirement you could incur a £2,000 fine and be eligible for removal from the UK for non-compliance of the immigration rules. Travel Travelling back to home countries Various travel agents in St Andrews will assist you in planning your return home or further travel during your time in St Andrews. If you call into the ASC (The Advice and Support Centre) lists of local agents are provided for you to consult. There are several taxi services in and around St Andrews that provide special rates for our students that are travelling during the term or in the vacation periods; once again staff in the ASC can advise you on the reliable and economic services available. Schengen Travel – Student Status Letter The name “Schengen” originates from a small town in Luxembourg where in March 1995, seven European Union countries signed a treaty to end internal border checkpoints and controls. More countries have joined the treaty over the past years. At present, there are 25 Schengen countries, all in Europe. In general with a Schengen visa you may enter one country and travel freely throughout the Schengen region during the validity of the visa. Internal border controls are limited with no, or few, stops and checks. To check the requirements for applying for a Schengen visa please see: www.st-andrews.ac.uk/international/ information/travel/schengenfaqs Travelling safely The Foreign & Commonwealth Office provides good and up-to-date advice for travellers for all countries of the world and it is worth checking their website prior to travel. www.gov.uk/foreign-travel-advice Travel insurance Although students in Scotland are covered by the National Health Service for the duration of their studies this cover is only for the UK. So if you are intending to take the opportunity to explore Europe during vacations, or indeed travel anywhere outside of the UK at any time during your studies you should invest in travel insurance. Some research online can provide some competitive rates. If an insurance policy is purchased in the UK please check the small print as to which country you will be returned to in the case of serious injury, illness or in the case of a fatal accident. Often you will be returned automatically to the country of purchase, i.e. the UK, and this may not be advisable if you wished to return home at that point. Advice can be gained from our International Advisers in Student Services. 19 Academic Life Choosing your subjects St Andrews offers more flexibility in subject choices than at many other UK universities, although some of your choices will depend on the subject you applied to study, and your chosen course/Faculty. There are some crossFaculty subjects, but St Andrews does not offer a programme that could be considered a ‘Liberal Arts degree’. For undergraduates, in your first year you must take the modules for the subject you chose when you applied, e.g. if you applied to study Art History, then you must take the core modules in Art History. Similarly, if you applied to take two subjects, you will need to take the core modules in those subjects. You will have a wide range of choice for your other modules, but some combinations are not possible due to timetabling issues. More information about possible degree structures can be found here: www.standrews.ac.uk/study/ug/options/flexible Taught Masters programmes do not normally offer any flexibility due to their shorter duration. 20 Advising and your Adviser of Studies The process of signing up for modules is known as Advising. You will normally meet with your Adviser of Studies who will ensure that your module choices are correct for your chosen degree pathway, and that there are no timetable clashes. Your Adviser of Studies will not normally act as your mentor, therefore if you do have specific academic queries, it is best to take these up with the relevant Module Coordinator or Director of Teaching. If you have other queries, you can also contact Student Services or CAPOD for advice. More information on advising is available here: www.st-andrews.ac.uk/students/academic/ advising Teaching Module sizes vary from subject to subject. First and second year classes are larger than more advanced classes in most subjects. We use a variety of teaching and learning techniques and you are likely to experience most of the following at some point, depending on your degree: • Lectures: the basic method of teaching undergraduate students given by specialists in particular subjects, ensuring that all students receive the same key information while developing note taking and summarising skills. • Tutorials and Seminars: selected topics are discussed and analysed on the basis of prepared written work and/or presentations by students; ensuring that you develop analytical and communication skills. They also help promote the excellent relationship between staff and students which exists at St Andrews. • Independent study: enables you to become increasingly self-reliant in the way you manage your time and organise your work, encouraging a more scholarly approach of independent study. • Laboratory work: advanced equipment and techniques may be used to conduct experiments under expert supervision, allowing you to put theoretical knowledge into practice. • Fieldwork: many subjects include compulsory or optional fieldwork from an early stage in the vicinity of St Andrews and elsewhere. • Audio-visual and computer-assisted learning: our state-of-the-art facilities support learning through other forms of collaborative and independent learning. • Placements in a clinical environment for Medical students or teaching abroad for Modern Languages students . Involvement with academic societies offer opportunities for debate and students tend to group together to assist each other with independent study. You will find study groups springing up in your halls of residence, local coffee house or social clubs. You are encouraged to question theories and form your own ideas. Examining and researching the material presented and making informed conclusions is all part of developing critical and analytical skills. Be prepared for all that you have learnt before to be challenged! Assessment and feedback Academic achievement is measured by a number of different assessment methods, including: • • • • essays, reports, worksheets and dissertations oral tests and presentations class tests (multiple choice, short answer) examinations Most modules will include both coursework elements, and tests/examinations. All exam papers will be marked anonymously to ensure fairness and objectivity. In contrast to some schools in other countries, the tutor will not know whose exam paper they are marking. Therefore this might lead to a different kind of feedback from what you are used to. For coursework elements, you will be able to seek some advice and guidance from academic staff. Once submitted, students are not able to amend the coursework for a second submission. You are expected to research your area, sift through the reading list offered to find the most appropriate sources, debate the subject critically, reference accordingly and then submit the final paper for assessment by the tutor. You will not have that paper returned with a critique allowing you to adjust it and resubmit. That is the final submission. However you will be given critical assessment and feedback by the tutor with help to adjust your style and improve your performance for the next essay. If you do not understand the feedback you have been given, then just ask. A key part of learning independently is being able to ask for help or feedback. You are encouraged to find information and answers, 21 but it is expected that they will need a little guidance from time to time. Module grades are reported using a 20 point scale: www.st-andrews.ac.uk/staff/teaching/ examinations/scale Further information on assessment, examinations and feedback can be found here: www.st-andrews.ac.uk/media/teaching-andlearning/policies/student-feedback.pdf You can also find out more about making the most of your academic experience here: www.st-andrews.ac.uk/studentexperience/ makingthemostofit/academic Study support Whilst you should go to your academic School for subject specific guidance, CAPOD offers more general, centralised, study advice. The advisers there can help you with areas such as essay style and referencing all of which are very different in the UK. CAPOD offers one-to-one appointments on request; some Schools may also offer subject specific workshops. CAPOD also delivers the Professional Skills Curriculum – an optional series of lectures and online resources to help you develop the kinds of professional skills that employer’s value. You can find out more about how CAPOD can help you at www.standrews.ac.uk/capod Academic integrity Academic integrity is fundamental to the values promoted by the University. It is important that all students be judged on their ability, and that no student be allowed to gain an advantage unfairly over others, to affect the security and integrity of the assessment process, or to diminish the reliability and quality of a St Andrews degree. All matriculated students of the University sign up to the Sponsio Academica and 22 Honour Code, undertaking to read and abide by this policy (Policy on Good Academic Pratice). All students are required to take an online course ‘Training in Good Academic Practice’ as part of the matriculation process. Academic referencing It is important that any reference material used in assignments are properly cited and referenced to avoid academic misconduct. Module Handbooks contain information on how Schools require you to reference and organise citations. If you have any doubts about how to do this, there is plenty of help available through CAPOD: • • • • Current workshops can be found at: www.st-andrews.ac.uk/pdms/ Individual appointments can be made online at: www.st-andrews. ac.uk/students/academic/advice/ studyskillsandadvice/academicskills/ or by telephoning CAPOD: 01334 462141 There are also drop-in clinics (no appointment needed): Thursdays 2pm – 4.45pm Main Library Please visit the Academic Skills webpages for further information: www.st-andrews.ac.uk/students/academic/ advice/studyskillsandadvice/academicskills/ Problems or ill health which can affect study Sometimes, things happen which will affect you and your studies. If you become unwell, or experience difficult personal circumstances that are affecting your work, it is really important that you tell the University. It is much easier for everyone if you let us know early on if you have any problems, because we can give advice which could help to resolve the situation before it becomes worse. For more information, please see: www. st-andrews.ac.uk/students/advice/academic/ problemsaffectingstudies/ Taking time out Whatever the circumstances, if you think you might need to take some time out, it’s worth coming to discuss them with staff at Student Services. If you need to take more than 10 days away from your studies during a semester, then you will need to take a ‘Leave of Absence’ for that semester. For international students, this will normally mean leaving the country, since the Tier 4 General Visa requires that students are in full time study. www.st-andrews.ac.uk/students/advice/ academic/takingtimeout Part-time study Part-time study will not be an option for international students on a Tier 4 General Visa. Library The Library buys books, journals, electronic and other materials to support teaching and research. It provides an excellent reading list service which enables lists provided by academic staff to be made available online through, Moodle, MMS and iSaint. By clicking on links in the lists, students are able to see straight away the availability of books in the Library and get direct links to any electronically available titles. More information is available at www.st-andrews. ac.uk/library/resources/ and please let your Liaison Librarian know if you cannot find the list for your module. The Library does not provide individual copies of every book for every student on every module. Some items will be essential reading and your lecturer may recommend that you purchase your own copy. Much of the printed collection that the University holds is kept in closed storage so if you cannot find what you are looking for on the shelves let a member of staff know. You can speak to staff at the Library Helpdesk, contact your Academic Liaison Librarians or email [email protected]. If you email us to recommend a purchase someone will respond to you within 24 hours. We can often buy new, additional or even electronic copies of materials very quickly. Buying second hand books Keep a check on School, Library and Residence noticeboards for details of second hand books. Students regularly sell any books that they have bought for their courses, but no longer need, so it is worth keeping an eye out throughout the year for these. 23 Developing Your English Language Writing at university is often more demanding than the kinds of writing you may be used to – especially if English is not your first language. You may be expected to produce longer pieces of writing, or you may find that you are expected to write in a specific style. In some subjects you will need to write reports; in others, you will have to make presentations. You may find that our expectations around academic conduct with regard to referencing are different from your country’s education system and, if you are not familiar with the conventions for incorporating sources into your writing, this could lead to problems. You may wonder how your assignment will be assessed, and how best to incorporate the feedback you have received into your next piece of writing. You may find it challenging to narrow your focus and answer an essay question very concisely, as opposed to displaying all your knowledge on the subject. You may not be used to interactive classrooms, where participation is expected, or the kind of group work tasks common in many Schools. 24 All of this can be very different from the language skills required to pass the most widely-used English language tests such as IELTS. Most students welcome the chance to get some guidance on their specific language needs and advice on areas to focus on. Others would like the opportunity to continue to develop their language skills within the context of the subjects they are studying and the genres of their discipline; others still feel comfortable with written texts, but are more anxious about spoken communication and would prefer to develop confidence in speaking, and listening to different accents. English Language Teaching (often referred to as ELT) is a department specialising in every aspect of the teaching and learning of the English language, especially in a university context. We aim to enable all international students who use English as an additional language to develop the range of language skills and competencies they need for successful engagement with their studies – and their lives! Pre-sessional English language and study skills courses Before you start your degree programme, you should consider joining one of our Pre-Sessional English Language and Study Skills courses, which run just before the start of semester. There are courses of varying lengths – 10 weeks, 4 weeks and 2 weeks, each of which will give you an excellent introduction to the University and give you support in those language elements which you are most likely to want to develop. Look at our webpages to see which length of course would be most suitable. www.st-andrews.ac.uk/elt/presessional In-sessional English Language Service The in-sessional English Language Service (IELS) is a free service for the University’s students. IELS offers English language development and School-based workshops as well as one-to-one tutorials throughout the academic year. These are designed to help you identify areas to work on and offer the relevant teaching and materials to help you to develop yourself as a user of English. You may also welcome the chance to take a credit-bearing module designed for students who do not have English as their first language. ET1001/1002 will help your general language development, while ET2001/2002 will help you with more academic aspects of language. You can find more information in the Course Catalogue, or at: www.st-andrews.ac.uk/elt/modules/ englishasaforeignlanguage or www.standrews.ac.uk/elt/modules/academicenglish If you are studying Modern Languages and expect to spend a year in another country, or if you are contemplating a teaching career, you may be interested in our TEFL courses, which will give you some useful pointers and an idea of what is actually involved. See: www.st-andrews.ac.uk/elt/tefl If you’d like to know more about ELT, just drop by – you will find us very friendly and helpful. You can find us here: www.st-andrews.ac.uk/ elt/aboutus/map/ or you can email us at [email protected] or phone +44 (0)1334 462255. We welcome students of all levels of language proficiency, and we can help not only with academic language, but also with social, idiomatic everyday language. There are online and independent study resources too, so we can help you select suitable materials based on our own diagnostic tools. In order to get the best out of IELS, it is a good idea to come along to an introductory tutorial, where your tutor will help you to determine and prioritise your needs and then develop an individual study programme . You can find out more about IELS at: www.st-andrews.ac.uk/elt/iels/or you can email us at [email protected] or phone 01334 461785. 25 IT and Technical Support As part of the process of registering as a student you must go to the University’s website to make your choice of modules and complete your personal details. Before you can do this you have to open your computer account. To do so, please visit: www.st-andrews.ac.uk/itsupport/ gettingstarted/newstudents Your University email address will be [email protected] Your username is included in the entrant email. You will be asked to create a password when you open your account. Once you have activated your email account you will be able to access it using Office 365l, the University’s student email server. 26 ID cards Your ID card, or ‘Matric’ card, is used as identification purposes, including giving you access to secure buildings, and also acts as your library card. In order for us to produce your ID card, we require you to send us a recent colour photograph. Cards are normally collected at Matriculation, which will take place early in Orientation Week. To upload your image and for further details, please visit, https://portal.st-andrews.ac.uk/ id-photos (you will need to login using your University username and password). Employment How to find work 1) Part-time work during term-time The Careers Centre advertises many local part-time job opportunities through its Job Shop at: www.st-andrews.ac.uk/careers/students/ internshipsworkexperience 2) Part-time work Holders of a Tier 4 General Visa are permitted to work a maximum of 20 hours per week during term-time and full time in vacation periods; the hours cannot be averaged out per month or over the semester; it is strictly limited. Postgraduate students do not have the same vacation periods as undergraduates and should check the Postgraduate Codes of Practice at: www.st-andrews.ac.uk/ pgstudents/rules or www.st-andrews.ac.uk/staff/teaching/ strategypolicy/policy/postgraduate/ research 3) Work experience or internships The Careers Centre also advertises work experience and internship opportunities which match the needs and aspirations of our diverse and international student body. International students may be able to gain internships within the UK which are available at: www.st-andrews.ac.uk/careers/ students/internshipsworkexperience/ workexperiencematters We also provide information about work experience opportunities in numerous other countries, with particular depth in information about opportunities in North America: www.st-andrews.ac.uk/careers/ students/internshipsworkexperience Graduate employment and further study opportunities One of the reasons most people choose to study at university is to improve their chances of getting good quality employment in their later lives. They are right to presume that further study will help them but it is not the only factor that determines likely future success. Employers will look for the quality of your relevant knowledge and skills – many of these will come from your degree studies. The quality of your interpersonal and organisational skills may also come in part from your studies but are more likely to be developed through extra-curricular activities, such as involvement in societies or sports. 27 So you should plan to engage fully with the wide range of opportunities and resources which are made available to you through the University. Other factors that will help employability include: • • • Well-thought- through career direction and motivation. Thorough knowledge and experience of the working world that you seek to join. The professionalism with which you make applications and prepare for interviews. The Careers Centre also advertises graduate job opportunities both in the UK and in many other countries: www.st-andrews.ac.uk/careers/students/ graduatejobs Further study options can be viewed online at: www.st-andrews.ac.uk/ careers/students/postgraduatestudy/ ispostgraduatestudyforme National Insurance If you plan on working in the UK then you will have to apply for a National Insurance number (NINO). You have to be interviewed in person to get a NINO and the Careers Centre coordinates a number of NINO adviser days each semester. Alternatively you can call 0845 600 0643 to organise an interview at an approved JobCentre (usually in Dundee or Edinburgh). 28 Careers The Careers Centre is organised with the goal of enabling all students to move on positively to the next stage of their lives, whether that be further study or employment. To achieve such successful transitions, most students need and benefit from accessing a combination of high quality relevant information as well as personally customised advice. In practical terms this has led us to create a very comprehensive website at www.standrews.ac.uk/careers/ and to make access to specialist careers advisers through workshops and one-to-one meetings easily available. For details about adviser accessibility and expertise, see: www.st-andrews.ac.uk/careers/alumni/ careersadviceandresources Personal Support The Advice and Support Centre (ASC) Acting as the University’s main information centre, this is the first point of contact for any advice or support for members of the University community, and visitors to the town. You can come to the ASC to arrange appointments with members of staff in Student Services or the Pro Deans for academic advice, disability support, international student advice, financial assistance and personal support. In addition, you can also manage your payments, request important documents (including academic records and letters proving student status), and get directions. So, whatever your question, just ASC! The ASC (Advice & Support Centre) 79 North Street, St Andrews Fife, KY16 9AL Scotland, United Kingdom Tel: +44 (0)1334 (46)2020 Email: [email protected] Since the ASC serves as a main contact point in emergencies, please leave these details for your parents or next of kin when you set out to St Andrews. Wardens In each hall of residence a Warden manages a team of Assistant Wardens (AW) who are there for you to turn to for advice, support and as an important source of information when settling down. They are the key figures in building a community spirit in your hall (they help the student-run Hall Committee to organise events and entertainment in leisure time) and they also maintain the balance of fun versus control in the hall and so are responsible for discipline. The Warden is usually a member of staff in the University and will arrange events for you to meet with other members of University staff in a social setting during the term, whilst the AWs are usually postgraduate students. All the Wardennial teams encourage you to turn to them for assistance and are on call throughout the nights and at weekends. International Student Advisers The University has two International Student Advisers who can give you advice on any issues relating to your studies and living in the UK. So if you have any questions relating to your visa, employment rights or anything that is concerning you please contact them on [email protected] or by contacting the ASC. 29 Disability Services The University offers support and provision for students with disabilities and specific learning difficulties and aims to provide ‘reasonable’ adjustments in the academic environment in line with UK Equality legislation. However there may be differences in what you are able to access since each international education system assesses the ‘reasonable’ test which their particular legislation allows. In most cases we will need disability/medical information in order to provide the adjustments deemed reasonable within teaching and exam provision. We can also liaise with non-academic departments such as the Accommodation Services to ensure your disability and medical needs are taken into account. Please ensure, if you are used to receiving academic allowances in assessment in your home country, that we are able to replicate them here. For further information or to discuss any medical issue please contact our Disability Team prior to coming to the University by emailing: [email protected] Appointments can be made to meet with a disability adviser by contacting the ASC. Counselling Service The Counselling Service at the University of St Andrews is primarily focused on shortterm interactions with you and helping you in your engagement with the University. We aim to help you gain control and successfully manage your issues. The range of personal issues the service encounters and has experience of is very broad; including anxiety, depression, eating disorders, loss and bereavement, mental illness, self-harm, obsessive compulsive behaviour, trauma, relationship issues, family problems, sexual identity, substance misuse, dependency and addiction issues, transitional issues and home-sickness. Interactions with students who use the service are confidential and 30 in keeping with University policy. We use a range of approaches; including but not restricted to single session therapy, cognitive behavioural therapy, person-centred counselling, mindfulness and group work to assist students in looking at and dealing with the personal issues that have an impact on them. The service has good links with other local (non-university) services, such as health services and other support for students within the University. We liaise with academic and other departments to support students wherever necessary. If you want to have an email chat with someone and gain some assistance in deciding whether counselling is for you, then email one of our Support Advisers - Maggie, Jo, Sarah or Cindy - people to whom you can speak and who will help you work out what you want to do. Contact them by emailing [email protected] Collaborations and Study Abroad If you are attending St Andrews through an exchange or Study Abroad programme the Collaborations & Study Abroad team is here to provide you with an extra source of support. The CSA team is the primary contact for all enquiries related to exchange and Study Abroad programmes, and liaises with partner institutions and providers around the world. Whether you have a Study Abroad or Erasmus form that requires a signature, want to discuss your programme at St Andrews, or would like to get in touch with other exchange and Study Abroad students, the CSA team is here to help! Please note that if you attend St Andrews through one of our strategic partners or providers, the University will share information about your programme with your home institution/ provider. For further information, please see the University’s Policy on the Admission and Registration of Exchange and Study Abroad Students, available at: www.st-andrews.ac.uk/ studyabroad/incomingstudents/policyinboundstudents Collaborations & Study Abroad St Katharine’s West, 16 The Scores St Andrews, Fife KY16 9AX Scotland, United Kingdom Tel: +44 (0)1334 462245 Email: [email protected] www.st-andrews.ac.uk/studyabroad The team runs daily Student Consultation Hours during the semester (2-4pm, Monday to Friday). Parental involvement Part of the charm and efficiency of St Andrews is that we value our sense of community. It is important, therefore, for us to realise that students belong to different communities and the value of these cannot be underestimated either. The involvement of your parents and extended families is welcomed, for prospective, current, and past students. However we cannot presume to understand the level of your relationships with people and so we need to emphasise that our contract – both legally and morally – is with you, the student. We can only communicate with people through you, the student. You will be the one who will have to actively work to give us permission to speak to people on your behalf and even then it will be for a single, specific, purpose and for a very limited period of time. This is not only our best way to work (remember, we are aiming to develop your individuality) but is also backed up by the UK laws on privacy and data confidentiality which are extremely tight. In practical terms this means we will not be able to discuss anything about you with your parents (the only exception being if you are at risk of ‘life and limb’ ). Faith and worship Students of all faiths, and no faith, from every part of the world are welcome at the University, and the University Chaplaincy offers support to all students throughout your time here. It organises Christian worship in beautiful chapels, accompanied by choral singing. Other faith groups meet for prayers, meditation and religious festivals in the Chaplaincy building and elsewhere. A multifaith team of Chaplains guide students, teach their faith and offer pastoral support. The team is run by Rev Dr Donald MacEwan who would welcome any approach from you if anything is worrying you prior to arrival and during your time at the University. He can be contacted at: [email protected] Safety St Andrews is a very safe environment with a crime rate well below the UK national average. Despite this, you should always use common sense when it comes to your belongings and personal safety. If you have any problems during the day you should contact the ASC who will bring in an adviser from Student Services to assist you. In the evenings every hall of residence has a team of Wardens available. If you are not in a hall you can call the University’s main number 01334 476161 and the Security Officers will get help for you from the Student Services staff on call. This can be called free of charge from within the University telephone system. In the case of an emergency situation, then dialling 999 will contact you with the local emergency services. 31 Health Health services The UK has a fundamental belief in health service provision for everyone and therefore the NHS (the National Health Service) provides medical services for everyone living here, including all international students. International Students who come on a Tier 4 visa are required to pay an immigration health care surcharge for these services. This is a one off fee that you pay as part of the visa application process and covers you for the length of your course. Once you have paid the fee you then have free access to NHS medical services and medication that is prescribed for you. For more information see www. st-andrews.ac.uk/international/ information/visas/applying/newstudents/ immigrationhealthcharge. Students coming on an exchange or study abroad programme for six months or less who do not require a Tier 4 visa will be charged for NHS medical costs so it is important that you obtain medical insurance before studying here. For more information see www.st-andrews. ac.uk/studyabroad/incomingstudents/ practicalinformation/immigrationandhealth/ #shortterm. The University, all staff and also students, have access to the services of the local, publicly funded, Health Centre at St Andrews Community Hospital. It houses the GP practices (GP is the General Practitioner, the name we give to our general doctors whom you see for all primary health care requirements). They are also the point of referral to secondary specialised services such as orthopaedic, physiotheraphy or psychiatric. The service is deemed to be very good by UK standards. If you are ill 32 (sick) during your studies, the University may ask for medical documentation to confirm absence which can be arranged by contacting the ASC. Also see the section on Taking Time Out, page 23. How to register with a GP All new students are required to register with one of two GP practices and you will be given further information about how you do that as part of your arrival information. The Practices are: Pipelands www.pipelandmedical.com Blackfriars www.blackfriarsmedical.co.uk You should study their websites to see which services you require. You can choose which practice with which to be registered. There is also a private GP practice which you may prefer to join. For further information see www.gpmed.co.uk For more information and contact details visit: www.st-andrews.ac.uk/students/advice/ health/doctors Students with an ongoing medical condition The GPs here will not have access to your medical records. So if you have a chronic or ongoing medical condition, it is vital that you bring your medical records with you, so that you can hand them over to the GP on your arrival. You should discuss this fully with your doctor at home before you come to the UK. If necessary, prior to coming, you or your doctor can contact a GP in St Andrews for advice. Prescriptions/pharmacies If you require medication whilst you are here, you must discuss this with your doctor at home before coming to the UK. Not all medications prescribed in your home country are automatically available here in the UK. There are some fundamental differences and so it is wise for your doctor or yourself to check with a GP here. It also makes sense to bring enough medication with you until such times as you can arrange to meet with your GP and get a new prescription arranged. You can take it to one of the pharmacies in St Andrews who will dispense the medication. All NHS prescriptions in Scotland are provided free of charge. Appointments with a GP Sometimes it can take longer to have an appointment to see a GP than you may be accustomed to in your own country. The local Health Centre issues appointments on a priority basis and therefore you may have to wait up to a week to be seen for non-urgent appointments. The result has been that some students, whilst being very satisfied with the standard of care received when they do see a GP, have expressed frustration at the lengthy waiting times. If you are concerned about the urgency of your situation, then you should ask the receptionist if you can speak to a nurse or GP on the phone for help and advice about your particular needs. Emergency treatment If you are unwell, then the normal route for treatment is to contact your GP. When the practice is closed in the evenings and at weekends you can call NHS24 on 111 where you will be able to speak to a nurse who can give you advice and, if necessary, arrange further assistance for you. The local Community Hospital only deals with minor injuries which means that any emergency admissions would be to Ninewells Hospital in Dundee. For more information see: www.st-andrews.ac.uk/students/advice/ health/hospitalsandemergencycare Private health care It is important to remember that, although the NHS public facility is available to you at the local Community Hospital, you can also choose to ‘go private’ by bringing personal health insurance. Private health insurance has been reported as providing two major advantages to international students. You may be given faster access to services. It may also offer access to extended services which are difficult to get on the NHS if they are not considered critical. Examples might include chiropractic treatment, physiotherapy, and even complementary therapies. Private health care may also cover you for dental work which could be important as there is a scarcity of publicly available dental care in Scotland and, if you did have dental work carried out by an NHS dentist, there will be some costs that you will incur. Medical insurance/Repatriation insurance You are currently covered by the NHS only in the UK. So if you travel to Europe or other countries during the vacations, you are not covered for health provision. Therefore if you have private medical insurance, then check that it covers you whilst travelling. It is relatively cheap to take out travel insurance here in the UK for travelling in Europe, but sometimes that insurance is limited to medical repatriation due to serious injury or fatality. It is recommended that you choose carefully to ensure that you have full cover. For more information on health matters please see: www.st-andrews.ac.uk/students/advice/ health 33 Living in St Andrews Orientating yourself St Andrews is a compact town and ‘word of mouth’ is often the way that you find information! When you arrive, we will try to make things straightforward for you. Always carry your Orientation Programme around in the first week – it will be the most important guide you will need at that point. Remember that everyone here is aiming to help you so if you’re unsure about anything just ask! For any information, come to the ASC. St Andrews traditions The University has a number of unique traditions such as the May Dip and Raisin Weekend. Students can get involved in the popular Academic Family tradition which is when a Year 1 student is informally adopted by two Year 3 students who become their academic mother and father. Students ultimately end up with an extensive network of brothers, sisters, aunties and uncles that spans the whole University! The academic parents can help their children in many ways through, for example, support, mentorship, guidance and friendship. Most students keep in touch with their Academic Family members long after they have left the University. Food Firstly it is important to emphasise that we will not make you eat Haggis every day. The Scottish diet, while historically quite orientated around meat and potatoes, has diversified greatly in recent years and now encapsulates diets easily suited to vegetarians and those with some lighter tastes. Food in halls of residence In catered halls of residence, we operate a package of 19 meals per week (with the exception of David Russell Apartments and Agnes Blackadder Hall meal packages, and Deans Court for postgraduate students) . The 19 meals package includes breakfast, 34 lunch and dinner, Monday to Friday, with the addition of breakfast and lunch on Saturday and Sunday. This means you will need to budget for your evening meals at weekends (although there are kitchenettes and pantries in halls and so you will be able to prepare something for yourself ). Food consumption is a very personal thing and can be based on a whole raft of different factors, such as country of origin, religious beliefs or simply personal preferences. Whilst we do our very best to cater for all of the 100+ nationalities who study at the University, catered halls are not suited to everyone, and the Scottish or British diet can often be different to that from your home country. If you have special culinary requirements and will be living in hall, make sure you contact Student Accommodation Services to inform us prior to your arrival. Most diets can be catered for although a Halal or Kosher diet may present particular challenges to our local/regional suppliers. For further information contact us on: [email protected] All halls operate a three-week menu cycle and these are reviewed and amended on a regular basis. Sample menus are available on the University website so have a look and it will give you an idea of what to expect. All our halls have Healthy Living accreditation which means that the University has received government accreditation to say that we use healthier ingredients and cooking methods, that we keep fat, salt and sugar to a minimum, and that options such as water, low fat dairy products and fruit and vegetables are always available. Meals are not transferable between halls, for example, this means if you are living in St Regulus Hall you cannot take a meal in McIntosh. Eating out St Andrews has a phenomenal number of restaurants (including award winning ones) for the size of the town – and they are good. There is a wide range of local and international restaurants, cafes, coffee shops and bars to cater for most tastes. Tipping Tipping is acceptable/expected in restaurants and by taxi drivers, hairdressers, nail bars. The normal rate is a minimum of 10% of the bill; be aware though that some restaurants impose a service charge and if you pay the bill by credit or debit card the tip will not go directly to your server and is taxable. Shopping Students can benefit from tax free shopping whilst they are in the UK but, because of the limitations of this scheme, you shall only be able to benefit from this scheme towards the end of the study period if you are intending to leave the UK. For more information see the website of Her Majesty’s Revenue & Customs and search for ‘Tax free shopping the UK’. Tax Value Added Tax is added to most of the goods that you buy in the UK at 20%. Weights and measures As we are part of Europe most shops will sell goods in metric measurements, however some of the more traditional traders can convert imperial measurements for you. Student clubs and societies With over 140 societies to choose from, you are bound to find something to get involved in. You can even speak to the Union about starting your own society if you have an interest that is not represented. From the more traditional Debating Society to the downright fun Tunnock’s Caramel Wafers Appreciation Society there is something for everyone. For a list of the different societies, see: http://societies.yourunion.net Sport Sport in St Andrews is much more than golf. As a matriculated student, you have access to the Athletic Union and can join any sports clubs. The Sports Centre is located about 10-15 minutes away from the town centre and offers a range of memberships, facilities and services including squash courts, a gym suite and personal training. Usually there are no classes held on Wednesday afternoons as this time is dedicated to sporting activities. You can try out new sports at the “Give it a Go” Day held in Orientation Week. We are host to over 60 sports clubs with over 4,000 members, more than half of the student population. To find out more visit: www.st-andrews.ac.uk/sport Music St Andrews has an exceptionally busy musical life with more than 500 students actively engaged in music. The main focus for the organisation and coordination of this activity is the Music Centre. It provides facilities for individual and group rehearsal and tuition by professionals. The Student Music Society is one of the largest, oldest and most active student societies and welcomes anyone 35 who is interested in music. The Society runs the University Symphony Orchestra and the University Chorus and Concert Band. The Society also organises weekly Friday lunchtime recitals which are often given by students themselves. To find how about the different ways to get involved, visit www.st-andrews.ac.uk/music/ Drama Drama permeates St Andrews. There is always something going on, be it musicals, movies, plays, readings, workshops, dance, student writing or basically anything you want it to be. The Mermaids Performing Arts Fund makes drama possible in St Andrews. Information about Mermaids can be found at http://mermaidstheatre.com/ Student TV, radio and news An excellent way to keep up-to-date with news from St Andrews and to find out about the creative side of the student community is to look at the websites for our student TV, radio, and news outlets. Bubble TV is the St Andrews student channel on YouTube: www.youtube.com/user/ BubbleTVonline Our radio station is called Star FM and is run completely by students. It broadcasts online allowing people to tune in from around the world: www.standrewsradio.com The longest-running media outlet at St Andrews is the student newspaper, The Saint, and it has won numerous awards over the last 15-20 years: www.thesaint-online.com The Stand is an online news and entertainment site for students: www.stand-news.co.uk All student media content is written, edited and produced by members of our student community. All students at St Andrews are welcome to get involved. 36 Evening language classes It is possible to study languages outside the main curriculum of the University. These are communicative classes designed to coach students who are not necessarily interested in taking a degree in languages, but would find it useful or interesting to develop their linguistic skills. There is a charge for taking these classes. Courses are available from absolute beginner up until advanced levels in Arabic, Chinese, French, Scottish Gaelic, German, Italian, Japanese, Russian and Spanish. Further information is available at: www.st-andrews. ac.uk/study/non-degree/ evening-languages or you can email [email protected] or phone 01334 467467. Can I drive in the UK? This will depend on where your licence was issued. You might be able to drive using your current licence for up to twelve months and then take a driving test. Alternatively, you might be able to exchange your licence for a British licence or apply for a provisional licence and then take the test. Please note also that legal requirements regarding insurance and the good state of repair of the car will also apply. For more information check this link: www.ukcisa.org. uk/International-Students/Study-work-more/ Other-useful-information/Driving/ Please remember that it is the driver’s responsibility to ensure that the car they are driving is road worthy, that you are insured to drive the car, that you have a valid driving licence, that the car has an MOT (if applicable) and holds a valid Road Fund Tax Disc. However St Andrews is a small town and car parking and travel by car around St Andrews is becoming increasingly difficult therefore students are encouraged not to bring a car. Car hire The cost of car hire in the UK varies greatly and is often dependent on your age. The best deals are usually available to book with companies online. Behaviour The Sponsio Academica – the St Andrews Code of Conduct All students at the University of St Andrews must declare that they agree to the Sponsio Academica when they enrol at the University via the online matriculation process. The Sponsio Academica is an undertaking that recognises the core principle of respect for others and for the values of the University, to which we hold firm in this community. By signing up to matriculate, students undertake a solemn promise to conduct themselves in line with the following principles that are valid in all of their – academic or non-academic activities, and in relation to their fellow students, members of staff and the townspeople of St Andrews. In their studies, and in all aspects of their daily lives, students are asked to uphold the following promises: • • • We shall hold true to the principles of honesty and integrity in all our dealings with others in this community. We shall conduct ourselves in a reliable and punctual fashion. We shall be mindful of others’ circumstances, interacting with tolerance, politeness and in a spirit of mutual support within this community. Discipline Each student has the right and ability to make decisions about his or her conduct, and the responsibility to accept the consequences of their decisions. Where necessary, and in the event of misconduct, the University has the authority to take disciplinary action. Unacceptable behaviour will be addressed according to the Non-academic Misconduct Policy (www.st-andrews.ac.uk/students/rules/ appeals/non-academicmisconduct). Behaviour in residences Aside from adhering to health and safety rules when in University residences, you are expected to adhere to the principles of respect and tolerance outlined above. Everyone has different work and sleep patterns, different hobbies, activities and interests. When students live in the close communities found in University residences these differences can cause problems. Wardennial teams help to create and maintain residence communities, and are available to respond to noise complaints, room/flat mate disputes, and other behavioural problems within residences. Persistently poor behaviour can lead to expulsion from the residence system. Fraternities, sororities and initiations We have no official fraternities or sororities in the University and, since we have the fun “academic families” system, over 140 societies and clubs and a good humoured, inclusive community where we want everyone to feel welcome, fraternities and sororities are not missed. We simply do not need them. It is important that students realise our commitment to inclusivity and we shall not encourage any societies or clubs which do not embrace that concept. Initiations are strictly forbidden and disciplinary action will be taken against any club or society that disregards this. Police and criminal offences Our local police forces have an obligation to investigate instances where a criminal act might have occurred. What might be seen as a prank in some countries could be an offence here and the University will not be able to intervene as the police always carry the higher authority. Information may be shared between the University and police if there is a serious risk to the University community or the town. For more information see www.st-andrews.ac.uk/ students/rules/conductdiscipline 37 Reporting a crime The legal system in Scotland is very different from other countries, including even England. Here, a person reporting that they have been a victim of a crime then becomes a witness to that crime and it will be investigated on behalf of society by a separate legal body. This is an important difference. On the one hand it is good that all crimes get investigated and it doesn’t depend on whether or not you can afford it. However the witness has no legal standing to control the investigative process and so there is no possibility of you deciding to withdraw charges at a later date. You will have no option but to pursue what you have started and could, in fact, be prosecuted yourself for wasting police time or obstructing the course of justice if you try to withdraw. If you want to discuss options with a member of staff, come to the ASC for advice. Manners Although Scottish people are generally quite relaxed and friendly in their manner, nevertheless they do value politeness. We expect people to say please and thank you in all request dialogue. We expect people to queue politely, awaiting their turn in a shop or any service centre. It is also considered important that you say ‘excuse me’ if you need to interrupt someone. Please remember that all of our staff are hoping to work with you and will do their best to help you. The University is a very important part of this small town and so we hold the solid value of respect dearly. Punctuality is also held as an important value in the UK generally and you will be expected to turn up to formal tutorials and seminars on time. Even when meeting someone informally, it will be expected that you keep to the time schedule. If something unexpectedly delays you, then an apology would be advised. 38 If you are invited to dinner, it is usual to take a bottle of wine or soft drink or a small box of chocolates. Generally, people will excuse you if you are seen to be trying to be respectful and we use apologies liberally in the UK. Equality In the UK legislation protects equality for our citizens for the factors of age, gender, disability, religion, sexual orientation and race. This means that it is illegal for anyone to discriminate against another person on any of these grounds. Our citizens are independent and free to hold their status in society and so we respect each other unconditionally. Alcohol and pubs The legal age for drinking alcohol in the UK is 18. However the lower age means that some UK students may have experienced alcohol prior to that and so may have some idea of their own body’s alcohol limits by the time they arrive at university. When you arrive in St Andrews, some international students may be surprised to find that some University events, perhaps organised in your academic departments or your hall of residence, will serve alcohol. For example, you may be offered a glass of wine to welcome you to a vast range of University functions. This is acceptable within the UK approach to sensible drinking. There are always nonalcoholic drinks on offer so there is no need to feel any pressure to drink alcohol, and many Scots teenagers decide for themselves that they do not want to. Given our extended multi-cultural population, many of our students simply do not drink. If you do choose to drink alcohol, know your own limits by testing out very carefully in the initial stages. Work out the measure size – they may differ here from one establishment to another. The safe measure will depend on your own statistics, your height, weight, metabolic rate, state of health. You may also find that drink strength varies; e.g. European beers can be quite strong. Please note that it is against the law to drink from or carry open bottles or cans of alcohol on the streets and in public places. This is a St Andrews local law and the police uphold it strictly. Smoking Scotland has very strict laws against smoking in public places and buildings and so you should be careful not to break these. Smoking is not allowed, for example, in pubs, restaurants, cafes or cinemas. In private residences there is a no-smoking rule, and this applies to all University buildings. If you are visiting someone and wish to smoke it would be expected that you would go outside. 39 Family Nurseries Children between the ages of three and five years old attending nursery are usually able to receive 2½ hours per 5 days (school termtime only) free. Parents will then be billed for the remainder of the cost. Do check with the nursery what the costs are before committing to a place. Unfortunately the University is unable to assist international students with childcare costs. Rainbow Nursery Strathkinness High Road (Fife Park) St Andrews, Fife Tel: 01334 470642 Email: [email protected] www.rainbowchildcarefife.co.uk Acorn Nursery The Steadings, Kinaldy Farm, St Andrews Tel: 01334 475698 Fax: 01334 478510 Email: [email protected] www.acorndaynursery.co.uk 40 Montessori Childrens’ House St Andrews (3-6 years) Holy Trinity Church Hall, Greenside Place, St Andrews, Fife Tel: 01334 850013 or 476754 Email: [email protected] www.childrenshouse-standrews.com Fife Council runs St Andrews Nursery Centre, Kilrymont Road, St Andrews, KY16 8DF, for 3 and 4 year old children. Telephone the Head Teacher, Jennie Drummond on 01334 659485 or Email [email protected] Child minding services For Child minding services in Fife and surrounding area please see Scottish Family Information Service www.scottishchildcare. gov.uk Schools within the St Andrews area Children of international students between the ages of 5 and 18 may attend school (primary and secondary) free of charge provided they have gained entry clearance as dependants of their parent(s). Help is also available within the school system for children with learning difficulties. The Bilingual Support Service of Fife Council Education Service collaborates with schools and parents to support pupils in Fife schools who are learning English as an Additional Language. Rothesay House, Rothesay Place, Glenrothes KY7 5PQ Tel: 01592 583372 Fife Childcare & Early Years Service Rothesay House, Glenrothes KY7 5PQ Email: [email protected] Tel: 01592 583146/5 For general enquiries call 01592 583146 or 01592 583145 or email [email protected] www.scottishchildcare.gov.uk Canongate Primary (includes a Nursery Class for 3 to 4 year olds) Maynard Road, St Andrews KY16 8RX Tel: 01334 659452 Fax: 01334 470581 Greyfriars R. C. Primary Kilrymont Road, St Andrews KY16 8DF Tel: 01334 659418 Lawhead Primary (includes a Nursery Class or 3 to 4 year olds) Strathkinness Low Road, St Andrews KY16 9NG Tel: 01334 659426 Fax: 01334 475895 Madras College (Secondary School) South Street, St Andrews KY16 8DE Tel:01334 659402 Email: [email protected] www.madras.fife.sch.uk/index.html Independent schools St Leonards-New Park School (4½ - 18 years) South Street, St Andrews KY16 9QJ Tel: 01334 472126 Email: [email protected] www.stleonards-fife.org 41 www.st-andrews.ac.uk Photographs by: Peter Adamson, Spencer Bentley, broad daylight, Ben Goulter, ©iStockphoto.com/cisale, Rhona Rutherford and Laurence Winram. Produced by Print & Design, University of St Andrews, June 2016. All the information in this publication is correct at time of going to press. The University of St Andrews is a charity registered in Scotland. No: SC013532