2015 Business Partner Program Partnering with Global Services

2015 Business Partner Program
Partnering with Global Services
EMC Strictly Confidential – Not for Distribution
© Copyright 2014 EMC Corporation. All rights reserved.
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EXPANDING PARTNER’S SERVICES
OPPORTUNITIES
BPP extends Partners ability to grow their services
Services Bookings Included In
All-in GAF
Expand Services Opportunity
C o n s u l t i n g S e r v i c e s Fo r
Fe d e ra t i o n E H C
Tighter Alignment Between
Channel and Services Sales
Providing Partners Choice & Flexibility
To Grow Their Services Business
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Creation Of
S e r v i c e s Pa r t n e r H e l p d e s k
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SERVICES BENEFITS BY TIER
ALL IN GAF
RESELL OR
DELIVER
TECHNOLOGY
SERVICES
RESELL OR
DELIVER
CONSULTING
SERVICES
P L AT I N U M



GOLD



S I LV E R


© Copyright 2014 EMC Corporation. All rights reserved.
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SERVICES BOOKINGS INCLUDED IN GAF
Accelerate GAF attainment goals and tier compliance
T R A N S F O R M AT I V E C A PA B I L I T I E S
Strategic Guidance
& Solution Architecture
Solution Implementation
& Integration
IT Environment Optimization
& Management
Premium
Support
IT
Transformation
Workshop
XtremIO
Residency
Cloud Advisory
vBlock
EHC
Implementation
& Design
VNX
Out-Tasking
Services
VSPEX
Data Protection
Proactive Customer Service
Technical
Support Manager
Extended
Support
Customer
Service Advocate
All Services are eligible except EMC Select, Renewals, T&M
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4
DELIVERY ENABLEMENT INCREASES
PROFITABILITY
Delivery Enablement Matrix
Simplifying the path to Enablement
• Build Deeper Relationships by directly
managing the end to end solution delivery
with Customers
• Earn Additional Margins by delivering
customized implementation service to meet
customer needs
• Achieve Trusted Advisor status by aligning
technology strategy to business need
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CONSULTING SERVICES FOR EHC
Cloud Advisory
Service
IT Transformation
Workshop
Prioritizes Next Steps
© Copyright 2014 EMC Corporation. All rights reserved.
Federation
Enterprise Hybrid
Cloud
Application Suitability
for Cloud
Implements Hybrid
Cloud Infrastructure
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Visibility
EMC LED
BRAND AWARENESS
Delivery Selling
PARTNER
Launch
EMC Virtual Cloud
Workshops
Q4 2014
Marketing
© Copyright 2014 EMC Corporation. All rights reserved.
EMC LED DEMAND GENERATION
Sales &
Delivery
Enablement
for EHC
Qualified
Partners*
1Q 2015
Gold &
Platinum
Sales
Enablement
Marketing
Enablement
Services Delivery
Enablement For Qualified
Partners
2Q 2015
CUSTOMER/MARKET
EHC PARTNER TIMELINE
2H 2015
* Q1 is through invite only
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SERVICES PARTNER HELPDESK
Simplifying partner services enablement and resell
• Dedicated, Global Team
– Service Enablement Experts
– Cover All Partner Tiers
• Simplify And Streamline Communications
– Rapid Turnaround
– Consistent Answers
Implementation &
Support Services
On-boarding
General Services
Resell Support
© Copyright 2014 EMC Corporation. All rights reserved.
EMC Delivery
Tools
On-site Support
Partner Logistics
Authorization,
Entitlements &
Training Status
Partner
Deployment
Process & Letters
[email protected]
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