EMC HYBRID CLOUD WITH VMWARE FOR SAP Solution Description Guide

EMC HYBRID CLOUD WITH VMWARE
FOR SAP
Solution Description Guide
PRODUCT DESCRIPTION GUIDE
TABLE OF CONTENTS
EXECUTIVE SUMMARY ...................................... 3
PURPOSE .......................................................... 3
AUDIENCE ........................................................ 3
SOLUTION BUILDING BLOCKS.......................... 4
Software Defined .................................................. 4
Foundation ........................................................... 4
Extensions ........................................................... 4
Deployment Paths ................................................. 4
SETTING THE FOUNDATION ............................. 5
Administration ...................................................... 5
Multitenancy, resource scaling, and chargeback ........ 5
Security ............................................................... 5
Self-service provisioning ........................................ 5
Migration ............................................................. 5
Health monitoring and root cause analysis ............... 5
EXTENTIONS .................................................... 6
Automation and Operations .................................... 6
Enhanced Security and Compliance ......................... 6
High Availability .................................................... 7
Disaster Recovery ................................................. 7
Data Protection ..................................................... 7
GETTING STARTED ........................................... 8
Setting Transformation Goals and Priorities .............. 8
Evaluate Candidate Workloads and Cloud Placements 8
Planning and Accelerating Deployment .................... 8
APPENDIX ........................................................ 9
Technology Components ........................................ 9
Technology Descriptions ...................................... 10
2
EXECUTIVE SUMMARY
"Let's be clear on HANA.
HANA not only represents the intellectual
renewal of SAP, it is now the platform for
every single thing the SAP company will do
going forward.”
Bill McDermott, CEO, SAP
Sapphire Conference Keynote, May 2013 *
* Source: CRN News
Increasingly customers are transforming SAP to lower operational cost to “keep the
lights on” and to enable faster innovation with accelerated time to market with mobile
“consumer grade” apps, real-time analytics and reporting, and to enhance the
customers experience real-time.
As a result, Enterprise IT is under tremendous pressure from developers, end users,
line-of-business owners – to eliminate complexity and increase agility by quickly
delivering the right infrastructure IT services and applications to support the business,
no matter what their projects require.
Over 70% of our surveyed customer’s CIOs demanded, IT needs to build and operate
a well-run hybrid cloud in order to balance these needs, since private cloud by itself
does not provide the flexibility and cost efficiency needed and public cloud introduces
challenges on security and in many cases compliance.
Rethinking ITaaS for SAP
ITaaS provides IT leaders the flexibility to manage costs, enhance service delivery,
and meet the evolving expectations of a tech-savvy, mobile workforce depending on
SAP Business Suite and SAP HANA. Specifically in;

“consumer grade” applications, real-time analytics and reporting and
EMC IT Transformation
"EMC IT Propel Operational Achievements:
“Maintenance spending has dropped from
80 to 58 percent, enabling an increase in
innovation spending from 20 to 42 percent.
Next Up: Delivering IT-as-a-Service
ESG Study March 2013
Responding faster to drive new revenue by enabling faster time to market for
enhancing customer experience real-time.

Refocusing towards business value with ensured optimal performance for
SAP, an expanded IT self-service portfolio, and financial transparency.

Transforming “Shadow IT” into a business asset by monitoring and managing
hybrid SAP workloads, maintaining enterprise security and control, and
reduce risk/complexity for SAP projects and data.
Also, CIOs will increasingly become brokers of a portfolio of SAP applications and IT
services across a hybrid cloud with SAP workloads potentially running:

On-premises in a private cloud

Off – premises in a virtual private cloud (VPC) as managed IT with SAP
system integrator or service provider and/or,

Off-premises in a public cloud such as VMware vCHS and Amazon Web
Services
PURPOSE
This Solution Description Guide serves as the introduction to EMC Hybrid Cloud with
VMware for SAP. The solution, based on a series of bundles which are described in this
guide, is a direct application of the EHC with VMware solution for an SAP environment.
AUDIENCE
This document is intended for SAP Applications and Infrastructure IT management and
solution architects who are considering adopting a private cloud or a hybrid cloud
model for their SAP data center infrastructure and business processes.
3
SOLUTION BUILDING BLOCKS
The solution is based on EMC’s Hybrid Cloud with VMware solution comprising of a
combination of software add-ons, automation workflows and other pertinent
Figure 2. Building Blocks
configurations, but is optimized and enhanced with SAP-specific extensions to take full
advantage of a hybrid cloud environment.
Software Defined
VMware vCloud Suite together with EMC ViPR combines server, network and storage
into a complete set of cloud infrastructure capabilities to provide virtualization,
software-defined data center services, policy-based provisioning, disaster recovery,
application management, and operations management. Key attributes include:

Open Architecture (x86 Intel Based)

SAP Supported DBs / OS’s

Off-premises Cloud Extensibility
Foundation
The foundation is prerequisite component upon which all extensions are based.
Running in a single site, it delivers basic cloud-ready functions for SAP including:

Self-service and automation

Monitoring

Metering and chargeback
With the Foundation in place, you can seamlessly integrate the bundled extensions
below to expand automation, operations and protection for SAP systems and data.
Extensions
Extensions provide incremental solution bundles for automating and managing SAP
landscapes and enhanced service levels for business continuity assurance.

Operating and Managing SAP Landscapes

Enhanced SAP Security & compliance

High Availability and Data Protection
Deployment Paths
Figure 3. Paths to Deployment
Every SAP customer is different. Each customer depending on their existing budgets,
IT skill sets and pre-existing hardware and software investments will have different
requirements impacting how to move to fully cloud-enabled infrastructure. Customers
also are in different states in their journey to the cloud and need to adopt to a newly
created cloud strategy or expand their existing cloud strategy.
EHC for SAP is deployable, either on-premises or off-premises, working with EMC/ SAP
system integrators and service providers.
Paths to deployment include:

Converged Infrastructure – lower risk through preconfigured and optimized
server, storage and network to provide a “ready to go” datacenter in a box

Build Your Own (BYO) – cost efficient, flexible

VSPEX – blueprint-like solution to build based on EMC’s tested and confirmed
recipe with the right building blocks
4
SETTING THE FOUNDATION
Figure 4. Technology Components
EMC Hybrid Cloud with VMware for SAP foundation bundle empowers an IT
organization by automating and orchestrating otherwise manual processes in terms of
administration, multitenancy, security, self-service provisioning, migration,
monitoring, and chargeback.
Administration
EMC Hybrid Cloud for SAP offers users a range of cloud operations, including:

A catalog of SAP applications

A catalog of storage and data protection services

Streamlined deployment of SAP applications

On-demand virtual machine-level backup, restore, and billing operations
VMware vCloud Automation Center (vCAC) is the core cloud administration component
Figure 5. Self Service Portal
of EHC for SAP providing a secure portal where authorized administrators, developers,
or business users can request new IT services.
Multitenancy, resource scaling, and chargeback
With IT servicing various business units and functions requiring IT resources for SAP,
a multitenant model isolates the business data and resources consumed by an
organizational entity. This enables cloud administrators to gain control of service
performance, cost, and vendors important to managing IT as a business.
Through vCAC, uses this model to structure its computing, storage, and network
resources resource pooling, service measurement, and chargeback.
Security
Current physical network and security solutions are rigid, complex, and expensive.
Figure 6. IT Business Management
Provisioning is slow and workload placement/ mobility is limited by physical topology.
VMware NSX reproduces the entire network model in software, enabling a library of
logical networking elements and services, such as logical switches, routers, firewalls,
VPN, and workload security.
Self-service provisioning
With VMware vCAC, a user can provide even very complex SAP systems with just a
one request click to be ready for logon in minutes.
Enabled with SAP unattended installation mode used side-by-side with VMware vCAD,
is a fully customizable, fully automated installation right from storage provisioning,
virtual machine creation, SAP system installation, to a logon-ready SAP system.
Migration
EMC Hybrid Cloud allows you to import a non-EMC Hybrid Cloud SAP virtual machine
Figure 7. IT Operations
from another environment, and “standardize” it to become an EMC Hybrid Cloud
compatible virtual machine.
Health monitoring and root cause analysis
EMC Hybrid Cloud uses VMware vCenter Operations Manager (vC Ops) and EMC ViPR
SRM to monitor the whole platform granularly, from application through the
hypervisor, all the way to the storage array, even to the spindle. vCOPS provides all
performance related information and data from an SAP-specific context to provide the
right aspect.
5
vCOps’ customizable dashboard reveals at a glance which virtual machines need
attention, and allows administrators to countercheck SAP-level key performance
indicators (KPIs), such as those found in Memory management (ST02) or Workload
Monitor (ST03N), without having to log into the SAP system.
Figure 8.
EXTENTIONS
Automation and Operations
For customers who have adopted SAP Landscape Virtualization Manager (LVM) as
part of their IT strategy for SAP, this bundle is well suited for automated operations
with SAP LVM as part of EHC for SAP.
SAP LVM software helps companies cut costs and improve agility by automating
common SAP system administration tasks as depicted in the diagram above.
Providing a central point of control and extensive automation, SAP LVM gives
administrators a single-console view of the status and performance of their entire SAP
application landscape and underlying infrastructure.
Key Components*
Future Availability *
Figure 9.

SAP LVM

EMC ESI adaptor

EMC VNX or VAX
Enhanced Security and Compliance
Ensuring high levels of access control and security for change and audit control is key
for customers. This bundle addresses the challenges of centralizing and consolidating
governance, risk, and controls information from SAP and non-SAP applications into a
single repository to support ongoing compliance activities.
Key Components

SAP GRC for SAP Systems

RSA Archer for non-SAP Systems

Integration for Unified GRC
6
High Availability
Figure 10.
Disaster avoidance is a key consideration in today's modern business continuity
strategies for SAP cloud infrastructures stretched across distances. EMC's bundle for
mission-critical SAP high availability helps eliminate single points of failure (SPOF)
including single datacenter outage by extending high availability across metro
distances and provides application mobility enabling non-disruptive movement of
running SAP workloads seamlessly across servers or datacenters.
Key Components*
Future Availability *

EMC VPLEX Metro

VMware vMotion

VMware DRS

VMware HA

SAP application aware component (example Symantec HA)
Disaster Recovery
Figure 11.
It will only take one extended downtime to cause irrevocable loss for many
businesses.
The DR bundle automates processes, policies, and procedures related to preparing for
recovery or continuation of SAP systems and data availability that are vital to an
organization after a natural or human-induced disaster. Additionally it protects from
functional errors through back-in-time capability and full SAP landscape protection
with consistency groups.
Key Components*
Future Availability *

EMC RecoverPoint

VMware SRM
Data Protection
Figure 12.
With the exponential growth of SAP system landscapes and data in a private cloud,
backup and recovery traditional solutions challenge IT administrators.
The Data Protection bundle provides next-generation backup and recovery protection
for SAP with high-speed deduplication and offsite replication for all backups.
Key Components*
Future Availability *

EMC Data Protection Advisor

EMC DD Boost

EMC Data Domain
7
GETTING STARTED
So, Hybrid Cloud is here with SAP customers looking to transform SAP infrastructure
shifting their focus to deploying a hybrid cloud to replace some portions of their
traditional IT environment.
As mentioned earlier, every SAP customer is different. Each customer depending on
their existing budgets, IT skill sets and pre-existing hardware and software
investments will have different requirements impacting how to move to fully cloudenabled infrastructure.
EMC Consulting offers services to help with your transformation IT for SAP and guides
you through the entire journey to the cloud, no matter where you currently are.
Setting Transformation Goals and Priorities
EMC IT Transformation Workshop: captures current and desired transformation goals
and set priorities for infrastructure, applications and operating models.
Evaluate Candidate Workloads and Cloud Placements
EMC Cloud Advisory Service: examines candidate application workloads for cloud
including suitability evaluation and placement recommendation.
Planning and Accelerating Deployment
EMC Planning & Deployment Services: accelerate transformation for infrastructure and
operating models.
8
APPENDIX
Technology Components
This EMC Hybrid Cloud for SAP solution introduces the following key technology
components that are integrated as shown in Figure 5

VMware vCloud Automation Center (vCAC)

VMware vCloud Application Director (vCAD)

VMware vCenter Operations Manager (vC Ops) with SAP adapter

VMware vCenter Orchestrator (vCO)

VMware NSX

VMware IT Business Management Suite

EMC VNX storage

EMC Symmetrix VMAX storage

EMC ViPR SRM

EMC ViPR Software-defined Storage

EMC PowerPath/VE

RSA Archer

SAP GRC
9
Technology Descriptions
VMware vCloud Suite
VMware vCloud Suite combines multiple components into a single product to cover the
complete set of cloud infrastructure capabilities. When used together, the vCloud
Suite components provide virtualization, software-defined data center services, policybased provisioning, disaster recovery, application management, and operations
management. The following VMware vCloud Suite Enterprise components are used in
the EMC Hybrid Cloud for SAP solution:
VMware vCloud Automation Center (vCAC)
vCAC provides a secure portal where authorized administrators, developers, or
business users can request new IT services. Also, the authorized administrators can
manage specific cloud and IT resources that enable IT organizations to deliver
services that can be configured to their lines of business in a self-service catalog.
VMware vSphere and VMware vCenter Server
VMware vSphere is a virtualization platform for building cloud infrastructures. vSphere
enables you to run SAP business-critical applications confidently to meet the most
demanding service level agreements (SLAs) at the lowest total cost of ownership
(TCO).
VMware vCloud Application Director (vCAD)
vCAD automates application provisioning in the cloud including deploying, configuring,
and updating the application's components and dependent middleware platform
services on infrastructure clouds. vCAD simplifies complex deployments of custom and
packaged applications on infrastructure clouds that are based on vCloud Director
(vCD) and vSphere.
VMware vCenter Operations Manager (vC Ops) with SAP adapter
vCOps automates operations management using predictive analytics and an
integrated approach to performance, capacity, and configuration management. It
enables IT organizations to get greater visibility and actionable intelligence to
proactively ensure service levels, optimum resource usage, and configuration
compliance in dynamic virtual and cloud environments.
The SAP adapter* is an embedded adapter that uses SAP BAPI calls to collect metrics
from an SAP server. vC Ops provides a comprehensive monitoring solution for SAP in
a virtualized environment.
*Note: The SAP adapter delivered with this solution is a 3rd party software available
to customers through EMC Select.
VMware vCenter Orchestrator (vCO)
VMware vCenter Orchestrator is a drag-and-drop workflow software that helps
automate IT service delivery and integrates VMware vCloud Suite with the rest of the
IT environment. The software, included at no extra charge with VMware vCenter,
enables administrators to develop complex automation tasks within the workflow
designer.
VMware NSX
VMware NSX is the leading network virtualization platform that delivers the
operational model of a virtual machine for the network. Similar to virtual machines for
compute, virtual networks are programmatically provisioned and managed
independent of underlying hardware. NSX reproduces the entire network model in
10
software, enabling any network topology—from simple to complex multi tier
networks—to be created and provisioned in seconds.
VMware vCenter Log Insight
VMware vCenter Log Insight delivers automated log management through log
aggregation, analytics, and search. With an integrated cloud operations management
approach, it provides the operational intelligence and enterprise-wide visibility needed
to proactively enable service levels and operational efficiency in dynamic hybrid-cloud
environments.
VMware IT Business Management Suite
VMware IT Business Management (ITBM) Suite provides transparency and control over
the cost and quality of IT services. By providing a business context to the services
that IT offers, ITBM helps IT organizations shift from a technology orientation to a
service-broker orientation, delivering a portfolio of IT services that align with the
needs of business stakeholders.
EMC VNX and EMC Symmetrix VMAX
EMC VNX and EMC Symmetrix VMAX are powerful, trusted, and smart storage array
platforms that provide the highest level of performance, availability, and intelligence
in the enterprise private cloud. EMC storage systems offer a broad array of
functionality and tools that simplify storage management and reduce costs in any type
of cloud.
Enterprise customers can use the advanced storage tiering features and efficiencies of
VNX and VMAX to deliver multiple storage service levels to their various organizations,
accelerating, and simplifying their as-a-service offerings in the private cloud
environment.
EMC ViPR Software-defined Storage
EMC ViPR is a software-defined platform that abstracts, pools, and automates a data
center's underlying physical storage infrastructure. It provides a single control plane
for heterogeneous storage systems to data center administrators.
ViPR is more than storage virtualization; it is true software-defined storage. Basic
storage services such as file, block, and object storage and storage characteristics
such as replication, compression, and high availability are defined in software and
delivered as services. Storage administrators define various virtual storage pools that
reflect different service levels.
EMC ViPR Storage Resource Management (SRM)
ViPR SRM is monitoring and reporting software that increases visibility and control
through multivendor capacity, performance, and configuration analysis for traditional
and software-defined storage environments.
ViPR SRM provides detailed relationship and topology views from virtual or physical
hosts down through the storage infrastructure.
EMC PowerPath/VE
EMC PowerPath/VE for VMware vSphere is a multipathing extensions module for
vSphere providing software that combines with SAN storage to intelligently manage
Fibre Channel, iSCSI, and Fibre Channel over Ethernet I/O paths. PowerPath/VE
dynamically load-balances I/O requests and automatically detects, and recovers from
path failures.
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EMC2, EMC, the EMC logos are registered trademarks or trademarks of EMC Corporation in the United States and other countries. VMware
is a registered trademark or trademark of VMware, Inc., in the United States and other jurisdictions. © Copyright 2014 EMC Corporation.
All rights reserved. Published in the USA. 08/14 Solution Overview H13422.
EMC believes the information in this document is accurate as of its publication date. The information is subject to change without notice.