2002/001 OFFSHORE TECHNOLOGY REPORT Slips, trips and falls from height offshore
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2002/001 OFFSHORE TECHNOLOGY REPORT Slips, trips and falls from height offshore
HSE Health & Safety Executive Slips, trips and falls from height offshore Prepared by BOMEL Ltd for the Health and Safety Executive OFFSHORE TECHNOLOGY REPORT 2002/001 HSE Health & Safety Executive Slips, trips and falls from height offshore BOMEL Ltd Ledger House Forest Green Road Fifield, Maidenhead Berkshire SL6 2NR United Kingdom HSE BOOKS © Crown copyright 2002 Applications for reproduction should be made in writing to: Copyright Unit, Her Majesty’s Stationery Office, St Clements House, 2-16 Colegate, Norwich NR3 1BQ First published 2002 ISBN 0 7176 2327 0 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the copyright owner. This report is made available by the Health and Safety Executive as part of a series of reports of work which has been supported by funds provided by the Executive. Neither the Executive, nor the contractors concerned assume any liability for the reports nor do they necessarily reflect the views or policy of the Executive. ii CONTENTS Page No. EXECUTIVE SUMMARY v 1. INTRODUCTION 1 1.1 BACKGROUND 1 1.2 1.3 AIMS OVERVIEW OF APPROACH 3 3 1.4 STRUCTURE OF REPORT 5 2. 3. 4. 5. 6. 7. LITERATURE REVIEW 7 2.1 APPROACH 7 2.2 RESULTS 7 ACCIDENT DATA ANALYSIS 11 3.1 3.2 3.3 11 13 20 DERIVATION OF BASELINE FROM RIDDOR IDENTIFYING CAUSES FROM RIDDOR ACCIDENT DATA FROM OFFSHORE COMPANIES INTERVIEWS WITH HSE INSPECTORS AND TRADE UNION REPRESENTATIVE 23 4.1 4.2 4.3 23 23 25 OVERALL APPROACH HSE INSPECTOR RESULTS TRADE UNION RESULTS FOCUS GROUPS WITH OIMS AND SAFETY REPS 27 5.1 OVERVIEW 27 5.2 SAFETY REP FOCUS GROUP RESULTS 27 5.3 OIM FOCUS GROUP RESULTS 28 OFFSHORE VISIT 31 6.1 6.2 APPROACH RESULTS 31 31 6.3 CONCLUSIONS 34 PHASE ONE CONCLUSIONS 35 7.1 7.2 GROUPS AT RISK RISK BEARING ACTIVITIES 35 36 7.3 7.4 DIRECT CAUSES INDIRECT CAUSES 37 37 iii 8. 9. 10. 11. 12. RIN ANALYSIS AS A BASIS FOR INTERVENTION 39 8.1 8.2 39 39 OVERVIEW RIN METHODOLOGY CRITICAL FACTORS/PATHS AND RISK CONTROL IN STFS 43 9.1 9.2 OVERVIEW RESULTS OF RIN ANALYSIS 43 44 9.3 APPLYING RISK CONTROL MEASURES TO STFS 45 BUILDING A STRATEGIC FRAMEWORK 47 10.1 10.2 47 47 DEVELOPMENT OF THE STRATEGY THE STRATEGY FRAMEWORK IMPLEMENTING THE STRATEGY: GUIDANCE FOR HSE INSPECTORS 54 11.1 SMS AUDIT GUIDE TO ASSESS STF ARRANGEMENTS 54 11.2 11.3 11.4 AIDE MEMOIRE TO ASSESS STFS OFFSHORE RIN ASSESSMENT TOOL FOR STFS TRIAL OF GUIDANCE WITH OFFSHORE OPERATOR 55 55 56 CONCLUSIONS AND RECOMMENDATIONS APPENDIX A – RISK CONTROL MEASURES FOR STFs 58 60 APPENDIX B - GUIDANCE FOR ASSESSING ARRANGEMENTS TO CONTROL STFs 64 iv SLIPS, TRIPS AND FALLS FROM HEIGHT OFFSHORE FINAL REPORT EXECUTIVE SUMMARY Background BOMEL was contracted by the Health and Safety Executive (HSE) under the HSE Framework Agreement with the BOMEL Consortium, to assist the Offshore Division (OSD) in a study of slips, trips and falls from height (STFs) offshore. The study aims to establish a firm understanding of the causes and possible prevention of STFs offshore and from this develop a strategic plan for HSE to use to bring about a 15% reduction in these accidents offshore over a 3 year period. This will feed into the Health and Safety Commission’s “Revitalising Health and Safety” target of reducing the incidence of fatal and major injury accidents by 10% by 2010 and to reach half this figure by 2005. Slips, trips and falls from height make up a considerable number of the offshore accidents reported under the Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR). In 1999-2000 for example, almost 40% of all reported accidents were broadly classed as a slip, trip or fall from height with 27% of these being major injury accidents. Indeed, STFs have accounted for around one third of all RIDDOR accidents offshore since 1991. Despite the introduction of the safety case regime in 1992 and the efforts of the industry’s commitment to a Step Change in safety since 1997, the incidence of STFs offshore has remained at a similar level for the past four years. This concern has led to the current HSE call for a more robust understanding of the causes and possible preventions of STFs and a strategy to influence industry to reduce these accidents offshore. The current work has been commissioned to address these problems with Phase 1 designed to identify causes and prevention options as a basis for strategy development in Phase 2. Literature Review The first stage in Phase 1 involved a detailed literature review using a number of sources including psychological and ergonomic abstracts, HSE and British library catalogues and best practice from societies such as the Royal Society for the Prevention of Accidents. The focus of the review was on the underlying human, hardware and external causes in STFs and the associated prevention measures. The factors which were identified as most important in this respect were housekeeping, inspection and maintenance, quality of hardware, PPE, culture, training and management/supervision. Much of the information in these areas was gleaned from work on STFs in general, as well as offshore, due to the lack of specific studies related to the offshore environment. In broad terms it was found that the hardware and environmental causes are fairly well documented whereas the human element in STFs has been given less attention. v Data Analysis Data from the Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR) and from offshore companies were analysed in order to discern areas of risk, consequences and causal trends in STFs. Results from RIDDOR show that the ratio of over 3 day injury accidents to major injury accidents is about 3:1. However, there is a greater risk of a major injury accident as a result of a fall from height as compared to a slip or trip. The main risk areas are identified as: when workers are in transit; during deck operations; fixed installations for slipping/tripping; mobile installations for falls from height and inexperience. Company accident data provided insight as to possible causes within these risk areas which included slippery/uneven/untidy site, defective tools/equipment guards and lack of attention/risk perception. RIDDOR data was also used to calculate a baseline rate of STFs from which progress towards reducing these accidents can be measured. The baseline rate of STFs for the three year period prior to 31 March 2001 is 415.75 per 100,000 people. Consultation and Industry Input A number of stakeholders were consulted in interviews and focus groups to draw on their experience of STFs offshore and support the establishment of causes and prevention measures with practical knowledge. This included HSE inspectors, a trade union representative, OIMs and safety representatives. To supplement this, an offshore visit was arranged to gain the views of the general workforce and make first hand observations. In all consultation sessions a structured method was used to collect the data. There was found to be considerable consensus between the different groups regarding the main causes and prevention of STFs. The important causes emerged as lack of care/attention, lack of risk perception, poor housekeeping, inadequate inspection and maintenance, poor quality of hardware, stress and fatigue. The most effective means of prevention were thought to be training, campaigning to increase risk awareness and improved culture in terms of communicating best practice, reporting, taking sufficient time to work safely and challenging others. Phase 1 Conclusions Conclusions from Phase 1 indicate that the most significant factors in STFs can be divided into 'groups at most risk', 'related activities', 'direct causes' and 'indirect causes'. Groups at most risk were found to be younger workers (probably related to experience), those involved in deck operations, people on fixed installations in terms of slips and trips and people on mobile installations in terms of falls from height. Additionally, those in drilling and maintenance appear to be at most risk of high falls and therefore the most serious injuries. Related activities were found to be climbing or descending or walking on the level (i.e. when in transit) and manual handling. Direct causes were commonly found to be poor housekeeping, hardware and personal protective equipment (PPE) and extreme weather conditions. Indirect causes were summarised as inadequate inspection/maintenance, lack vi of attention and awareness, mental and physical stress, inadequate management and supervision, weak safety culture and under-reporting. Factors Influencing Likelihood of STFs Due to the different types of installations offshore, the variety of activities which are undertaken and the limited resources available it is necessary to target efforts to reduce STFs. Risk Influence Network (RIN) analysis has been used to identify the most important factors in STFs from those identified in Phase 1. The approach considered STF scenarios as top events in a network of influences ranging from direct causes such as low risk perception to remote influences such as that of the regulator. Using this approach it is possible to identify direct factors which are critical in STFs and trace critical paths of influence to more remote factors. Factors are critical in that they offer the greatest potential to influence the likelihood of STFs. The six critical direct factors in STFs have been identified as housekeeping, inspection/maintenance, quality of hardware, weather, risk perception and experience of surroundings. These are underpinned by a number of common influences including culture, the accident/incident feedback loop, training, work organisation, safety management and market influence. An exercise was carried out to apply the risk control measures (RCMs) from Phase 1 to the critical factors/paths and generate new RCMs where there are gaps. HSE-OSD Strategy Development From the knowledge of critical factors and paths of influence in STFs and associated risk control measures, it is necessary to develop a list of actions which can be used to apply this information with the aim of reducing STFs offshore. These have been developed with reference to the activities HSE have at their disposal to influence health and safety performance. The actions have been structured strategically to indicate the level at which they need to be implemented, how they might relate to other activities and where the outcome is expected to be. Front line activities are likely to have the most affect and include STF focus in HSE inspections and detailed investigation of STF accidents. These are underpinned by a number of vital support activities such as the development of a database for STF information and the issuing of guidance to HSE inspectors and duty holders. Background activities such as further research into human factors in STFs and the review of design standards in relation to these accidents would help to inform the overall strategy. Taking the Strategy Forward In view of the detailed knowledge gained as a result of this project, it was agreed to extend the work to deliver a number of tools to assist HSE inspectors in implementing the strategy. The provision of guidance for inspectors to assess duty holder arrangements to control STFs has been given particular focus. As a result, guidance has been developed for inspectors to use during discussions with duty holders onshore and offshore. The guidance is made up of three working documents which inspectors can use to assess an vii operators strengths and weaknesses in relation to provisions for STF accidents. These are: · An SMS audit guide and proforma to record audit results · An offshore inspection aide memoire and proforma to record inspection results · A risk influence network assessment and improvement tool The guidance is described in detail in Section 11 and a copy can be found in Appendix B. Recommendations A number of recommendations are made in order to help apply the work described in this report: · The strategic activities which have been developed to reduce STFs should be supported by the findings of this work · Front line activities should be supported by provisions at the planning level as indicated in the strategy network in Figure 10.1 in order that they are successful · The direct critical factors and paths in STFs identified by this work should be given priority in programmes to reduce STFs. · The guidance document and tools in Appendix B should be disseminated to HSE inspectors and industry with appropriate training in its use · Inspectors and duty holders should be encouraged to use the RIN assessment tool in the guidance to help diagnose company specific factors in relation to STFs · Duty holders may make an assessment of appropriate risk control measures (RCMs) using the RCM log in Appendix A as a guide · With respect to accident reporting and feedback, it is recommended that company accident reporting systems including direct and underlying causes of accidents should be standardised and pooled on a joint industry basis. viii 1. INTRODUCTION This report presents the results of a project aimed at developing a strategy to reduce slips, trips and falls from height (STFs) occurring in the United Kingdom offshore oil and gas industry. The project forms part of the Health and Safety Commission's (HSC's) strategy to improve health and safety performance in key risk areas (Strategic Theme No. 2) and has been initiated by the Offshore Division (OSD) of the Health and Safety Executive’s (HSE) Hazardous Installations Directorate. Under the HSE Framework Agreement with the BOMEL Consortium, BOMEL has been appointed as the contractor to assist OSD in its study of the risk of slips, trips and falls from height. BOMEL's remit, in partnership with OSD's Management Support Group, includes establishing the factors which contribute to STFs and from this, developing a programme of activities designed to influence the Offshore Industry to bring about a 15% reduction of slips, trips and falls from a height within a three year period. The project forms a part of the ‘Revitalising Health and Safety’ agenda which was issued jointly by the Deputy Prime Minister and the Chairman of the Health and Safety Commission at the beginning of June 2000. In the initiative, the Government commits the 'Health and Safety System' (regulator, duty holders, workforce and all those who may have influence), inter alia, to reduce the incidence rate of fatal and major injury accidents by 10% by 2010 and to reach half this figure by 2005. It is expected that the drive to reduce STFs offshore will feed into this overall target. 1.1 BACKGROUND It is now widely accepted that slips and trips, and falls from height are some of the more common types of incidents in the workplace, often leading to serious injury and time off work. Under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 (HSE, 1996), 30% of all injuries offshore were broadly classed as a slip, trip or fall from height in 2000/2001 (provisional) although this figure was as high as 40% in the previous year (27% major injuries or fatalities). Indeed, slips, trips and falls from height offshore have accounted for around one third of all injuries reported under RIDDOR since 1990. The annual number of incidents broadly classed as slips, trips and falls has varied from 95 (1990-1991), peaking at 218 (1992-1993) and reducing to 69 (2000 to 2001). The significance of STF accidents is not confined to the offshore sector 1 but can be observed in many industries such as food processing, ceramics, paper making, shipbuilding and construction. Note – STF accident numbers used in this report are from the RIDDOR classification ‘Broad Incident Type’ as opposed to ‘Accident Kind’, used by HSE in OTO reports, as the former provides a fuller picture of the STF problem. The potential losses caused by slips, trips and falls from height offshore to employers are likely to be significant. These might include direct costs, loss of key staff, medevac, breaks in operations and a wide range of liabilities. For an individual who is involved in a slip, trip or fall accident, loss of earnings and permanent disability are among the more serious consequences. As an example of the potential losses caused by STFs, it has been estimated that such accidents cost employers in the food, drink and tobacco industries around £22 million a year. Employers have a general responsibility to protect workers from hazards that might cause slips and trips, and falls from height, under the Health and Safety at Work etc. Act (1974). In addition, this Act places a clear responsibility on individuals to comply with health and safety requirements and not to act in a way which might endanger themselves or others. The Management of Health and Safety at Work Regulations (1992) require that employers carry out risk assessments including consideration of hazards which might lead to STFs. The Offshore Installation and Wells (Design and Construction etc.) Regulations 1996 state that outdoor workstations on an offshore installation must as far as possible be arranged so that workers cannot slip or fall. This includes provisions to keep the installation clean, prevent dangerous bumps, slopes or holes and provide adequate lighting. The Offshore Installations and Pipeline Works (Management and Administration) Regulations 1995 make it clear that management must provide information to employees regarding such matters and that employees must in turn cooperate with management so that the relevant statutory provisions are complied with. A comprehensive overview of the regulations pertaining to STFs is provided in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174u. Despite the introduction of the safety case regime in 1992 and the efforts of the industry's commitment to a Step Change in safety since 1997, the incidence of slips, trips and falls offshore has remained at a similar level over the past four years. Over this period the HSE has issued new guidance dealing with STFs in the workplace. As a result, HSE are concerned that the incidence of slips, trips and falls has been on a plateau for such a considerable time. 2 In order to reduce the number of STFs offshore, it is necessary to have a clear understanding of the direct causes of these accidents and their underlying contributory factors. Having developed a thorough understanding of the problem, potential intervention measures can be put forward to help industry prevent STFs. A baseline measure of the current incidence of STFs needs to be established which can be used to measure the effectiveness of HSE strategy in influencing industry to reduce such accidents. The approach and results of the study to reduce STFs offshore are now presented. These include the data gathering on the potential causes of STFs and the interpretation of this information to identify the critical underlying factors which influence these accidents. From this has come the development of a strategic network of activities which HSE can use to help the offshore industry reduce STFs offshore. Part of this has involved the formulation of guidance for HSE inspectors to use in assessing duty holder arrangements for controlling STFs. Also described in the report is the establishment of a baseline against which to measure any reduction in these accidents. 1.2 1.3 AIMS · To build a firm understanding of the underlying causes in slips, trips and falls from height (STFs) and possible prevention methods · To develop a strategy for OSD to successfully influence industry to bring about a 15% reduction over 3 years in the number of accidents reported as a result of slips, trips or falls from height · To develop a programme of activities for OSD to follow OVERVIEW OF APPROACH 1.3.1 Phase One The study has been carried out in two main phases. Phase 1 was aimed at identifying data and information to provide an understanding of STF accidents offshore. The following sources were identified in discussions with HSE OSD and from initial consultations with relevant stakeholders: · A review of accident causation and prevention from the literature, concentrating on slips, trips and falls from height where possible. Part of this included a review of the regulations pertinent to STFs. 3 · An analysis of STFs in the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) database, compiled by HSE and calculation of a baseline against which future performance can be measured. · An analysis of additional STF accident data provided by offshore duty holders. · Interviews with HSE Inspectors. · Consultation with key stakeholders including Offshore Installation Managers (OIMs), Safety Representatives and a Trade Union representative. · An offshore visit to three installations in the Southern sector of the North Sea to gain first hand experience of STF issues. This included trial use of an offshore workforce questionnaire to help gather information. These strands of analysis were chosen to provide a comprehensive understanding of the causes and prevention of slip, trip and fall from height accidents offshore. The literature review was undertaken to provide a theoretical basis, and give pointers regarding the factors which might influence this type of accident. The review also provides direct evidence from previous studies, existing guidance and established best practice as to the causes and prevention of slips, trips and falls. Additionally, it offers the opportunity to use accident theory to suggest possible causes and prevention in slips, trips and falls where there are gaps in the literature. Accident data from RIDDOR was analysed because it provides a record of all officially reported slips, trips and falls offshore since 1990. This allows the calculation of a baseline which can be used to measure the success of the strategy to reduce these accidents. A further reason for undertaking the RIDDOR analysis was that it provides a broad indication of the factors associated with accidents, and can be used to assess specific and generic risk. Company accident data was used to supplement RIDDOR because it provides information on non-reportable accidents and incidents and underlying causes in STFs. Various stakeholders from the offshore industry have been consulted as part of this study including, OIMs, Safety Representatives, a Trade Union representative and HSE inspectors. This consultation has been carried out for a number of reasons. Firstly, those involved in the industry are well placed to offer their views on the factors which influence the causes of STFs but which cannot readily be extracted from accident data or the literature. Secondly, stakeholders can suggest 4 prevention strategies which are likely to work in the offshore environment and how such strategies can best be implemented. An offshore visit by a member of the project team was included as part of the study to provide an opportunity for interviewing members of the general workforce who are potentially routinely exposed to STF hazards. Such people are arguably in the best position to suggest which measures will effectively reduce risk and how these measures should be implemented. The offshore visit also offered the chance for a member of the project team to make an informed first-hand assessment of the factors which are likely to be most relevant to STFs offshore. 1.3.2 Phase Two The main focus of Phase 2 has been to develop a strategy based on the Phase 1 findings to control and reduce the incidence of STFs offshore. This has involved the following steps: 1.4 · Using Risk Influence Network (RIN) methodology to identify and rank the underlying causes and influences in STFs · Understanding the potential for reducing STFs and where measures are likely to be effective · Devising a strategy for HSE to influence industry · Developing tools to enable HSE to pursue the strategy STRUCTURE OF REPORT The report is structured as follows: Sections 2 to 6 contain the results of the data collection activities carried out in Phase 1 of the study designed to identify causes and prevention in STFs offshore. This includes a literature review, accident data analysis, interviews and focus groups with key stakeholders and an offshore visit. The Phase 1 conclusions are contained in Section 7. Section 8 describes how Risk Influence Network analysis has been used to further analyse the results from Phase 1. This has involved identifying critical factors and paths of influence in STFs and applying risk control measures in these areas which is dealt with in Section 9. Section 10 presents a strategy for reducing STFs which has been generated from the analyses in Phases 1 and 2 of the work. An important extension of this has been the development of guidance on STFs for 5 HSE inspectors which is discussed in Section 11. The guidance has been piloted with an offshore operator in the UK sector of the North Sea and the results of this are also presented in Section 11. Section 12 contains the conclusions and recommendations which have been generated by the study. It should be noted that, due to the extensive coverage of this work, not all detailed data or analysis used during the study is contained in this report. Where appropriate, references are provided for supporting documentation. 6 2. LITERATURE REVIEW 2.1 APPROACH A comprehensive review of existing research into workplace STFs has been carried out, seeking to isolate the factors that contribute to this type of accident and to understand the approaches that have been developed to prevent them. The review has been designed to elicit a set of common causal factors in STFs drawing on best practice from other industries and general accident causation and prevention theory where there is a lack of STF specific knowledge. In order to identify as many sources of relevant information as possible, searches of the ergonomics and psychology literature have been performed using online search facilities. As well as this, searches have been made on the HSE library catalogue and through the British Library. Several organisations have been targeted for relevant information and ideas on best practice. These include; The Royal Society for the Prevention of Accidents (ROSPA), The Royal National Institute for the Blind (RNIB), Step Change, the Trade Union Congress, and the Transport and General Workers Union. A further source of information used is the Health and Safety Laboratory in Sheffield. The review is structured around the three broad factors that are known to play an integral part in all accidents, incidents and ‘near misses’. These are organisational factors, human factors and design/environmental factors. Organisational factors encompass aspects such as management and supervision, procedures and training. Human factors include attitudes, behaviour, culture and communication. Design/environmental factors include areas such as the design and maintenance of floors/stairways, the weather and housekeeping. 2.2 RESULTS The literature review elicited a number of factors that research and past experience have shown to contribute to STF accidents. These are summarised in Table 2.1 and enable a set of common causal factors to be derived. These common causal factors have been used to guide other activities undertaken during Phase 1 of this project, including the structuring of interview questions and focus group brainstorming sessions. 7 Category Organisational Human Factor Ref Definition Management and supervision (Reason, 1997) Responsible for instilling priorities into staff e.g. production or safety. This can result in compromised safety to get job done. Procedure (Reason, 1997) Job Design (Leamon and Li, 1991) Restrictive procedures can mean that tasks can only be completed by violation of procedure. Results in loss of motivation to adhere to procedure in future. e.g. jobs that are designed which require frequent load carrying are likely to place individuals at greater risk to slips, trips and falls. Training (Buckley and Caple, 1990) Adequacy, appropriateness and currency of instruction given in relation to avoidance of slip, trip and fall accidents Behaviour (Step Change, 2000; Haslam and Stubbs, 2000) (Fennel, 1998; Hidden, 1989; Cullen, 1990) (Kletz, 1994) Worker behaviour underpins much of the risk of slip, trip and fall. Modifying this behaviour might reduce their occurrence. Culture Communication Teamwork Accidents generally do not occur because people take outrageous risks but because people assume the accident will not occur. Personal Protective Equipment (Bentley and Haslam, 1998) Can increase likelihood of slips, trips and falls e.g. footwear - if doesn’t support ankles, safety goggles - can obscure vision, harnesses - if uncomfortable. Access (Moore and Miller, 1998) Difficult for maintenance, so adopt awkward / unstable positions, greater risk of slip, trip and fall. Weather etc. (Bentley and Haslam, 1998) External factors such as weather and the visual environment. Error Workload Stress Floors Stairways /Handrails Environmental Good communication at shift handover is important for slips, trips and falls. If departing crew become aware of slip, trip and fall hazards but do not communicate this effectively then members of incoming crew are more likely to have an accident The degree of harmony, mutual respect and co-operation between members of the workforce. (Reason, 1997; Rundmo, 1992) (Mason, 1992; Wagenaar and Groeneweg, 1987) (Paz Barroso, 1999; Rundmo, 1998; Brown, 1989) (Sutherland and Cooper, 1991) (Miller, 1996; Leamon, 1992) (Moore and Miller, 1998) Risk Perception Design This shapes workers attitudes / beliefs & behaviours that can in turn impact the level of any incident on a given installation. Lapses, mistakes and violations are all likely to increase the possibility of slips, trips and falls Mental workload - skill based tasks where work is 'automatic' leave people more prone to mental lapses. Underload - tasks monotonous, unstimulating, leading to decreased awareness / vigilance. Physical workload - working at the limit of physical capability makes one more prone to slips, trips and falls. Increased stress is shown to increase accident rates. Stress is high in offshore industry due to remote working environment, unusual work schedule, etc. Gradient, spillage, etc. Level of handrails, markings of steps, markings of surface, width, height and depth of steps all contribute to slips, trips and falls. Table 2.1 Potential Contributory Factors to STF Accidents Offshore For each of the factors identified in Table 2.1, associated prevention measures have emerged from the literature review. These are drawn from both general theory, best practice initiatives across industry, and advice offered by institutions such as RoSPA. These possible means of prevention are used to inform thinking in Phase 2 of the study to ensure that a strategy is developed that is both relevant 8 to the offshore industry and built on past experience. The factors in Table 2.1 are presented with a selection of possible prevention measures in Figure 2.1. ORGANISATIONAL FACTORS MGMT - HUMAN FACTORS BEHAVIOUR -BEHAVIOUR MODIFICATION PROGRAMMES E.g TRIPOD - DELTA PROCEDURES - MGMT REPORTING CULTURE: PLANNING/REVIEWING INFORMED, REPORTING, JUST COMMUNICATION- JOB DESIGN - FOLLOW GOOD FIT BETWEEN TRAINING - CONDUCT TRAINING NEEDS ANALYSIS WALKTHROUGHS, ANTI-SLIP TREADS SUPERVISED ROUTINE EVALUTIONS STAIRS/ HANDRAILS - RAILS TEAM WORK COHESIVE WORKING GROUPS VISUAL MARKINGS - RIGHT HEIGHT, STEPS CLEARLY ADEQUATE ILLUMINATION, MARKED, TREADS WIDE &DEEP CHANGES IN FLOOR COLOUR ENOUGH, CONSISTENT RISES WHERE SLIPPERY FORMAL PROCEDURES APROACH TO ENSURE WORKER AND JOB HOUSEKEEPING - FLOORS TEXTURED FINISHES, CULTURE - ENGINEER INVOLVE WORKERS IN SAFETY PROCEDURES ENVIRONMENTAL DESIGN FACTORS WEATHER & GUANO PERSONAL PROTECTIVE EQUIPMENT FOOTWEAR: SUITABILITY & MAINTENANCE, STRENGTH OF ANKLE SUPPORT, COMFORT IMPROVED FOOTWEAR, TRAINING & POLICY RISK PERCEPTION WORKERS INFORMED OF OF RISKS ERROR - DESIGN ERROR TOLERANCE INTO SYSTEM ACCESS LADDERS/SCAFFOLDS POOR ACCESS MARKED WORKLOAD/STRESS JOB ROTATION, MULTI-SKILLING REDUCTION IN SLIPS, TRIPS AND FALLS OFFSHORE Figure 2.1 Potential prevention methods for STFs from literature review For the full literature review including reference list see STFs Offshore Phase 1 Report BOMEL Reference C919\05\060R. 9 2.2.1 Conclusions Although a number of potential causes in STFs have been found, much of the information is anecdotal in nature. It appears from the review that very little formal research exists with regards to STFs in general, let alone in the offshore industry. Furthermore, the bulk of the information which is available is on the contribution of hardware, environmental and even organisational factors to STFs. There is comparatively little on how human factors such as culture, risk perception and behaviour influence these accidents. For this reason is has been necessary to review research into the general causes and preventions of people-centred accidents in an attempt to draw out common human factors which can be applied to STF accidents in the offshore industry. The factors identified as contributing to STFs are taken forward for further analysis in Phase 2 of this work. 10 3. ACCIDENT DATA ANALYSIS 3.1 DERIVATION OF BASELINE FROM RIDDOR 3.1.1 Approach The number of accidents from RIDDOR can be combined with population data to calculate accident rates which give an idea of the level of risk for particular groups. A baseline can be established to monitor how the accident rates change over time. Targets for accident reduction can be set and performance can be measured against the baseline to evaluate the success of accident prevention strategies. The setting of such a baseline is part of the current study to monitor the effectiveness of the drive to reduce STFs offshore. The number of STFs over a three year period is taken from RIDDOR and divided by the associated population figure which comes from data supplied by HSE. This is multiplied by 100,000 since it is HSE practice to express accident rates per one hundred thousand people per year (or whatever time period is used). For the purposes of this study, three year rolling rates of STFs are calculated, shifting at both yearly and quarterly intervals for the period 1 April 1991 to 31 March 2001. 3.1.2 Results Figures 3.1 and 3.2 show the rate of STFs declining steadily in the periods up to 1996 from 600 per 100,000 people to around 450 per 100,000 people. There was a rise back to nearly 500 per 100,000 people at the beginning of 1998. Since then the rate has remained on a plateau just below this rate with small fluctuations until 2001 when there was a marked fall to the lowest point in the period. The rate of STFs measured over the three years preceding 31 March 2001 is 415.75 per 100,000 people. The average rate from 1996 to 2001 is 461.35 per 100,000 people. This illustrates that from 1996 the incidence of STFs is fairly constant but there has been an increase in 2000 due to a significant drop in the offshore population without a proportionally similar drop in the number of STFs. However, the rate has fallen in 2001 due to an increase in the population at the same time as a drop in the number of STFs. It is worth noting that the nature of a rolling average serves to stabilise the measurement of safety performance and prevent sudden deviations from distorting the overall picture. This might make it more difficult to identify marked improvements as a result of the strategy. In addition, Figures 3.1 and 3.2 illustrate how the rate of STFs is prone to an element of standard deviation. The 11 separation of this ‘noise’ from changes in the rate due to the strategy may cause further difficulties. Rate of STFs per 100,000 people 700.00 600.00 500.00 400.00 300.00 200.00 100.00 0.00 1994 1995 1996 1997 1998 1999 00 01 Years Figure 3.1 Three year rolling rate of STFs at yearly intervals 1994 to 2001 Rate of STFs per 100,000 people 700.00 600.00 500.00 400.00 300.00 200.00 100.00 0.00 1994 1995 1996 1997 1998 1999 00 Years Figure 3.2 Three year rolling rate of STFs at quarterly intervals 1994 - 2001 12 01 3.2 IDENTIFYING CAUSES FROM RIDDOR 3.2.1 Approach The variables which are considered to be important in the analysis of STFs are as follows: · Accident Category · Activity at Time of Accident · Process Environment · Installation Type · Age of Injured · Time of Accident · Time into Shift · Time into Tour · Installation Age · Offshore Experience · Employment Status of Injured These variables have been analysed from 1990 to 1999. In the current report however, only results from analysis of the first five variables (Accident Category, Activity, Process Environment, Installation Type, Age of Injured) are presented from 1996 to 1999. This is from the onset of RIDDOR 95 which came into force on 1 April 1996. The data from this point onwards are more useful for the current study since slips and trips can be separated from falls and falls are categorised into low falls (<2m) and high falls (>2m). A further reason for focusing on data from 1996 is that the most useful population data for offshore is only available from around this time onwards. Population data has been obtained according to process environment, installation type (fixed or mobile), and age. This allows the normalisation of the RIDDOR data from 1996 for these variables. Certain assumptions have been made in the use of population data in this study: namely that population samples are multiplied by a factor of 1.9 to measure the entire offshore workforce and that data is used to estimate the offshore population 13 from 1 April in a given year to 31 March the following year. Accident rates are expressed as the number of people in 100,000 over the time period of concern. For a full breakdown of the RIDDOR analysis results from 1990 onwards covering all variables see STFs Offshore Phase 1 Report BOMEL Reference C919\05\060R. 3.2.2 Results Figure 3.3 shows the total number of accidents over the period 1996 to 1999 classed as either slips/trips or falls from height which illustrates the risks associated with the different types of accident. Overall, 72% of accidents were over 3-day injuries, 27% led to major injuries and 1% were fatalities. Closer examination of the data shows that of all falls, 30% were major injury accidents which is a similar proportion to the 26% of slips/trips falling into the major accident category. The only fatality was as a result of a high fall. In fact, 40% of high falls resulted in either a fatality or a major injury. 250 Number of accidents 200 Fatality Major Over 3-days 150 100 50 0 Slip/trip High fall >2m Low fall <2m Fall height not known Accident kind Figure 3.3 Accident category against accident kind 1996-1999 14 Figure 3.4 suggests that the activities associated with most risk of slips and trips are walking on the same level, climbing / descending and manual handling. Slips and trips while walking on the same level account for the biggest proportion of all STF accidents at 23%. 140 Number of Accidents 120 100 Broad slip-trip-fall Fall height unknown High fall >2m Low fall <2m Slip/trip 80 60 40 20 0 m Cli bin c es g/d n g el ing uip e ry 2m ling tio din lev eq t> old nd na hin en l s/ gh aff mi me ac ha i o / c a a e o m g s x t S h in g /e nt/ at lift ble on pla lkin al ng rta cti nu rki ing Wa po pe t a o s a g M W In in er Us Op r he Ot Activity at time of accident Figure 3.4 Number of STFs against activity at time of accident 1996-99 Activities associated with the most risk of falling are climbing/descending and working at height >2m. Falls of some nature while climbing/descending cover 12.5% of all STFs which is the largest proportion of falls observed. There are as many high falls while working at above 2m as there are during climbing/descending which indicates particular risk. 15 Figure 3.5 shows that maintenance (26.7%) and drilling/workover (20.4%) are the process environments where the highest number of STFs have occurred. Out of all accidents, the highest proportion of slips/trips and falls are during maintenance (13.7% and 8.6% respectively). Drilling/workover accounts for the next highest proportion of STFs. Figure 3.5 also plots the accident rate per 100,000 people employed in the industry by process environment(for calculation of rates see Section 3.1.1). The line shows that the rates are broadly similar except for in deck operations where the rate is almost three times that of any other. This shows that deck operations is the process environment with the greatest risk of STFs by a considerable margin i.e. there are more STFs per man in deck operations compared with all other process environments even though some other process environments have a higher number of these accidents. 120 1800.0 80 1200.0 1000.0 60 800.0 40 600.0 400.0 20 200.0 0 Broad sliptrip-fall Fall height unknown High fall >2m Low fall <2m Slip/trip Slips, trips, falls/100,000 people Tr an sp or t od uc tio n Pr ai nt en an ce M ov er ril lin g/ w or k in g D D iv D ec k ru ct io n op s 0.0 C on st Number of slips, trips and falls 1400.0 Rate of slips, trips, falls per 100,000 people 1600.0 100 Process Environment Figure 3.5 Number and rate of STFs against process environment 1996-99 Note – Absolute numbers (the histogram) and rates (the line) are on different scales 16 Figure 3.6 indicates that 68.7% of all STFs were on fixed installations whereas 31.3% were on mobile installations. Figure 3.6 also shows the rate of STFs on mobile and fixed installations in terms of the population on each between 1996 and 1999. It can be seen that the incidence of these accidents is slightly lower (approximately 8%) on mobile installations than on fixed. This indicates a higher risk of slipping, tripping and falling overall on fixed installations compared to mobile. More detailed analysis, however, shows that the rate of slips and trips is higher on fixed installations but the rate of falls from height is greater on mobile installations. 300 720.0 710.0 Number of slips, trips and falls 700.0 690.0 200 680.0 150 670.0 660.0 100 650.0 640.0 50 Rate of slips, trips and falls per 100,000 people 250 Broad slip-tripfall Fall height unknown High fall >2m Low fall <2m Slip/trip Slips, trips, falls/100,000 people 630.0 0 620.0 Fixed Installation type Mobile Figure 3.6 Number and rate of STFs against type of installation 17 Figure 3.7 shows that there are no reported STFs in construction, plant/structure modifications or transport on mobile installations during this period. The absence of STFs during construction and plant/structure modifications is probably because these activities happen onshore/inshore for mobile installations and so any accidents are not picked up by offshore RIDDOR data. Of the STFs which occur during deck operations, a greater proportion are falls on mobile installations than on fixed (32% and 6.5% respectively). Similarly, of the accidents during maintenance, a greater proportion are falls on mobile installations than on fixed (48.4% compared with 25.7%). Finally, more slips, trips and falls occur during drilling on mobile installations (11.2% of all accidents) than during this process on fixed installations (9.2% of all accidents). Perhaps unexpectedly though, 33.3% of these are falls on fixed installations compared with only 13.6% on mobile installations. 3000 80 Number of slips, trips and falls 2500 60 2000 50 1500 40 30 1000 20 500 10 Broad sliptrip-fall Fall height not known High fall >2m Low fall <2m Slip/trip Slips, trips, falls/100,000 people 0 C on st ru ct io n C M on O B st ru ct io n D FI ec X k op s M O D B ec k op s FI D X ril lin g M O B D r i M llin ai g nt FI ai X ne nc e M M ai O nt B en an ce Pr FI od X uc tio n M Pr O od B uc tio n Tr FI an X sp or tM O Tr B an sp or tF IX 0 Rate of slips, trips and falls per 100,000 people 70 Process environment by installation type Figure 3.7 – Number and rate of STFs against process environment according to installation type 1996-99 Figure 3.7 also shows that for several process environments, the incidence of slips, trips and falls is broadly similar irrespective of whether the installation is fixed or mobile. Deck operations has a significantly higher rate on both types of installation although the rate on mobiles is almost double that on fixed installations. Again this indicates that there is more chance of a STF per man in these environments compared with others. 18 As well as deck operations, construction on fixed installations also has a higher rate than other process environments. Figure 3.8 shows the number of slips, trips and falls from height according to the age of the person at the time of the accident. The 31-40 age group had the most accidents in this period (36%) while the 51-60 age group had the least. 160 600.0 500.0 120 400.0 100 80 300.0 60 200.0 40 100.0 Rate of slips, trips and falls per 100,000 people Number of slips, trips and falls 140 Broad sliptrip-fall Fall height unknown High fall >2m Low fall <2m Slip/trip Slips, trips, falls/100,000 people 20 0 0.0 21 - 30 31 - 40 41 - 50 51 - 60 Age group Figure 3.8 – Number and rate of STFs against age of injured person 1996-99 It can be seen from Figure 3.8 that the rate of STFs among 21-30 year olds is the highest observed, being slightly greater than the rate for 31-40 year olds which is the second highest. This suggests that younger age groups are somewhat more at risk of slips, trips and falls than older age groups. 3.2.3 Conclusions The following are the principal conclusions concerning contributory factors in slips, trips and falls from height which have been identified from the RIDDOR data analysis. · There is more chance of a major injury after a fall from height compared with a slip or trip. · Slips, trips and falls from height are more likely when people are in transit as opposed to engaged in a particular activity. 19 · There is a greater risk of STFs during deck operations than in any other process environment regardless of installation type. · There is a slightly higher rate of STFs overall on fixed installations compared to mobile installations. Furthermore, there is a higher rate of slips and trips alone on fixed compared to mobile installations. · Evidence points to their being a higher rate of falls on mobile installations compared to fixed installations. This is significant because falls account for more major injury accidents compared with slips and trips. 3.3 · Deck operations on mobile and fixed installations and construction on fixed appear significant risk areas for STFs especially falls from height. · High falls (>2m) are most likely during drilling or maintenance activities. · People in the younger age groups (i.e. aged between 21 and 30 and between 31 and 40) appear to be at more risk of STFs than older people. ACCIDENT DATA FROM OFFSHORE COMPANIES 3.3.1 Approach RIDDOR does not record detailed information defining the causative factors in STFs (or any accidents). In addition to this, HSE have estimated that in general only around 47% of reportable incidents are reported (HSC Revitalising Health and Safety, 2000) although the proportion is likely to be significantly better than this in the offshore sector. These points raise the issue of the extent to which RIDDOR provides an accurate reflection of the STF problem. A number of offshore duty holders supplied more detailed data which enabled BOMEL to assess the level of under-reporting and obtain more information on non-reportable accidents/incidents and on the causes of STFs. A list of contacts was developed for companies principally involved in the offshore oil and gas industry. Twenty nine companies were contacted to supply data. Of these, within a short timescale, eight responded positively which was sufficient to supplement the RIDDOR data for the purposes described above. A set of common direct causes were identified for all STFs in the company data. The direct causes were mapped onto the ‘activity at time of accident’ for all company data where possible. 20 3.3.2 Results Figure 3.9 shows the results from the checking of accidents in the company data against the RIDDOR database. The important point to note is that the majority of accidents (71%) were not reportable under RIDDOR as they were either near misses or did not lead to a 3 day injury. This gives an indication of the amount of useful information which is not captured by RIDDOR. In addition, three of the accidents in company data appeared to be reportable but could not be found in RIDDOR. This finding indicates a level of under-reporting significantly lower than for other industrial sectors. 35 Number of accidents 30 25 20 15 10 5 0 Reportable injury in RIDDOR Reportable injury NOT Non reportable injury in RIDDOR not in RIDDOR Non reportable injury in RIDDOR Near miss - not reportable Unable to make judgement Status of accidents in relation to RIDDOR Figure 3.9 Accidents/incidents from company data checked against RIDDOR From Figure 3.10 it can be seen that walking on the same level and climbing/descending are the activities associated with the vast majority of the STFs sampled from company data (67%) which is consistent with findings from the RIDDOR database. The company data show that for walking on the same level, the two major causes are either slippery/uneven/untidy site (30%) or defective tools/equipment/guards (44%). For climbing or descending, slippery/uneven/untidy site accounts for the most accidents at 30%. The other two main causes are lack of care/attention/risk perception (25%) and inadequate protection from the weather (20%). 21 45 Number of slips, trips, falls 40 35 30 25 20 15 10 5 0 n el nt ing ing ery 2m ling tio lev me nd t> old nd hin na uip aff ac me mi igh sce /ha q c a a e e m g e s / x S / h t /d n ls tin /e at lan ing on l lif go too ng cti gp ua mb rki lkin ble tin pe an o a a Cli s a t r r M n W W I e po Op ing Us r he Ot Activity at time of slip, trip, fall Lack of care, attention, risk perception Inadequate illumination Poor access Inadequate weather protection Defective tools, equipment, guards Inadequate warning system Slippery, uneven, untidy site Other Figure 3.10 – Activity at time of accident with associated direct causes Additional analysis of company accident data is described in STFs Offshore Phase 1 Report BOMEL reference C919\05\060R. 3.3.3 Conclusions · Company accident data should be regarded as a valuable source of information for helping to understand contributory factors in accidents which is not available in RIDDOR. Several of the companies sampled sent records of near misses and accidents which are not reportable and identify causes within these. · Company accident data indicates that for walking on the same level and climbing/ descending, 30% of accidents were caused by either a slippery, uneven or untidy site. In addition, the vast majority of STFs during manual lifting/handling had the same cause. Given these are the activities associated with the majority of STFs in RIDDOR, it is likely that poor housekeeping is an important cause of these accidents. · Other important causes seem to be lack of care/attention/risk perception and inadequate protection from the weather while walking on the level and climbing/descending, and defective hardware while walking on the level (probably gratings). 22 4. INTERVIEWS WITH HSE INSPECTORS AND TRADE UNION REPRESENTATIVE 4.1 OVERALL APPROACH Consultations with HSE inspectors and a trade union representative (TU rep) were carried out to help diagnose the organisational causes of STF accidents and to suggest possible prevention strategies. It is expected that this process is likely to elicit realistic solutions grounded in first hand experience of the problems. To draw on a wide variety of experience, eighteen HSE inspectors from varying specialities have been selected from different HSE offices to cover the Northern and Southern sectors of the North Sea. Trade union views have been taken into account from a TU rep who had experience of providing advice to the Oil Industry Advisory Committee (OIAC). A structured set of questions was used in the interviews covering areas of risk, causes and possible preventions of STFs. A copy of the offshore workforce questionnaire can be found in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. 4.2 HSE INSPECTOR RESULTS Initial results from the HSE inspector interviews indicated that workers on the drill floor or on the deck are thought to have the highest risk of slipping and tripping. This risk is particularly high when the workers are climbing or descending stairways and performing manual handling tasks. For falls, again workers are perceived to be at most risk when on the drill floor and when on the deck. In addition, construction workers are seen as being at particular risk of falls especially when working from scaffolding. Climbing and descending as well as manual handling tasks are both perceived to increase the risk of a fall from height. 23 Within areas of risk, HSE inspectors were asked to comment on what they thought to be the principal causes of STFs. The main risk from hardware was thought to come from the design of equipment while the main environmental causes were attributed to housekeeping and the weather. The question on human causes elicited the most responses in this area. These are summarised in Figure 4.1. 100% % of Inspectors Interviewed 90% 80% 70% 60% Slips/Trips 50% Falls 40% 30% 20% 10% 0% Lack of concentration Poor Unsafe Acts Management /Supervision Lack of Control Culture Lack of Distractions/ Awareness Stress Age of Worker Fatigue Procedures & Planning Slips/Trips 22% 28% 61% 55% 55% 39% 78% 17% 28% 28% Falls 22% 44% 61% 55% 55% 55% 61% 17% 33% 33% Types of Responses Figure 4.1 – HSE inspector perceptions on the main human causes in STFs The most often quoted human causes for STFs were distractions, stress and pressure, along with poor management and supervision. Lack of control by supervisors and organisational culture are also considered to be important, along with incompetence and lack of awareness. Workers appear at a greater risk of slipping and tripping if they are distracted or are under pressure, compared to if they are complacent or fatigued. The age of the worker does not seem to have any significant impact on the risk of STF according to a majority of the inspectors. 24 HSE inspectors’ views on workable prevention strategies for STFs are presented in Figure 4.2. 100% 90% % of Inspectors Interviewed 80% 70% 60% 50% 40% 30% 20% 10% 0% Slips/Trips & Falls Employee Focus Organisational Focus Equipment/PPE 44% 22% 22% Training Practical Training Task (Competency/Pre/ (e.g. video) Analysis/Structure Management) 22% 39% 17% Planning Campaigns (Mostly STOP) 17% 33% Types of Responses Figure 4.2 – Workable strategies to prevent STFs from inspector interviews From the strategies presented and discussed it seems that the majority of the HSE inspectors interviewed believe employee focused strategies to be the most workable solution to the STF problem offshore. The inspectors also selected safety campaigns (such as 'STOP') and competency training to be the most effective. 4.3 TRADE UNION RESULTS The main locations of risk identified by the TU rep were as follows: · Drill floor · Catering section · Helideck 25 The contributory causes put forward were: · Company versus contracted workers – the less contractors there are the better culture is likely to be with a lower chance of accidents. · Commercial pressure – downsizing and multi-tasking have led to more ‘corner cutting’ and so a greater risk of accidents. · Personal stress – factors such as shift work, separation from family and terms and conditions may lead to stress and more accidents. · Design – stairways are thought to be one of the main hotspots for STFs. · Environment – people who are less familiar with the installation need to look at signs to see where to go and may not pay enough attention to where they are going. · Equipment – existing equipment and the availability of replacements is thought to be inadequate. The following approaches to the prevention of STFs were suggested: · Workforce involvement · Improvement in safety culture · Better housekeeping standards · Behavioural modification programmes · Tool box talks In conclusion, the TU rep perceives the issue of most importance to be the culture in place on a given installation believing that this affects all aspects of safety and that any contributor to a STF accident is greatly influenced by the organisational culture. The TU rep also considers reporting to be important to help reduce the STF problem and feels that currently these accidents are under-reported perhaps because they are not thought to be serious enough to warrant attention. The full set of results from inspector and TU rep interviews can be found in STFs Offshore Phase 1 Report BOMEL Reference C919\05\060R. 26 5. FOCUS GROUPS WITH OIMs AND SAFETY REPS 5.1 OVERVIEW In keeping with the philosophy of stakeholder consultation and ownership it was decided to conduct focus groups with Safety Representatives and Offshore Installation Managers (OIMs). Both focus groups have been structured around what is known as a Risk Influence Network (RIN). In essence, a RIN presents factors which are known to contribute to accidents at four different levels of influence, from direct causes through organisational and corporate factors to environmental influences at the most remote level, for example, market influence. The RIN is firstly customised for a particular top event, in this case the probability of a STF accident. The network can then be used to quantify risk or simply to structure ‘brainstorming’ sessions on the wider causes of the top event and encourage people to think outside of their usual frames of reference. For a more detailed description of RIN methodology, see Section 8.2. 5.2 SAFETY REP FOCUS GROUP RESULTS A focus group was held with two Safety Representatives from offshore installations. Both representatives worked on fixed as opposed to mobile installations. The focus group was framed around a presentation and subsequent discussion of the causes and prevention of STFs using the generic Risk Influence Network to structure thinking. The main contributory factors to STFs were identified as follows: · Experience – this was thought to apply only to falls. Less experienced people in new technologies have a more cavalier attitude towards their work which puts them at greater risk of falling. · Health/fatigue – stress was thought to contribute to STFs at two levels: personal stress resulting from separation from friends and family and company stress from high workload and reduced manning. · Working environment – poor housekeeping in particular was thought to contribute to STFs. · Operating conditions – the main concern here was the affect of bad weather increasing the likelihood of STFs. 27 · Hardware quality – inadequate boots and gratings were the main factors flagged here. · Inspection/maintenance – this was thought to be one of the main contributors to STFs due to the neglect of routine maintenance, grating squads and dedicated cleaners. Suggested prevention strategies from the safety reps are shown below: 5.3 · It is important to get people to slow down and to reduce the perceived pressure to finish quickly. · There needs to be an increase in worker’s general risk perception. · Although hardware answers are easily identifiable, software (i.e. people) strategies could be where the answers lie. · Suggested that a ‘stop ethic’ needs to be instilled in workers whereby they challenge each other when they see violations being committed. OIM FOCUS GROUP RESULTS A focus group session was held with five Offshore Installation Managers (OIMs). The managers came from a variety of fixed, mobile and FPSO (floating, production, storage & off-loading) installations. As with the safety reps, the OIMs focus group was framed around a presentation of the Risk Influence Network approach, using the generic RIN to prompt discussion and as a means of structuring the subsequent brainstorming activity. However, the OIMs focus group was conducted in a slightly differently way from the safety reps group in that an element of quantification was sought from the participants as a means of comparing the relative importance of different factors, and the quality of these factors. General causes of STFs were initially put forward as the workforce’s perception of time pressure on a job and their poor risk perception in relation to these accidents. Participants were then asked to weight and rate the factors on the RIN in terms of their influence on STFs. The results of this are now presented. 28 For slip and trip accidents, the following direct level factors were weighted as the most important with the potential to be of poor quality: · Fatigue · Equipment operability · Distraction · Risk perception The corresponding factors at the organisational level were: · Inspection/maintenance · Management/supervision · Design quality · Accident investigation/feedback · Safety climate With respect to falls from a height, the following direct level factors were rated as potentially having most influence: · Fatigue · Compliance · Equipment operability · Distraction · Risk perception · Age · Fitness/agility · Hardware quality 29 The most influential factors at the organisational level for falls from height turned out to be the same as those for slips and trips: · Inspection/maintenance · Management/supervision · Design quality · Accident investigation/feedback · Safety climate Finally, towards the end of the OIM focus group session, participants were asked briefly what prevention strategies might be suitable to tackle the problem of slip, trip and fall accidents offshore. Each group member had only enough time to suggest one or two general areas for attention, which are as follows: · Design improvements · Zero tolerance of violations · Tackling the distraction levels with continuous campaigning · Compliance with procedures, especially housekeeping · Encouraging 100% reporting The message from the OIM and safety rep focus groups seems to be that workers’ attitudes and behaviours combined with shortcomings in design/hardware and difficult operating conditions create an environment in which there is a considerable risk of STFs. Poor risk perception and distraction are suggested as contributory factors as well as a strong perception among workers that it is better to get a job done to time even if this means short cuts which may compromise safety. Complete write ups from the safety rep and OIM focus groups including RIN weightings and ratings from the OIM group are contained in STFs Offshore Phase 1 Report BOMEL Reference C919\05\060R. 30 6. OFFSHORE VISIT 6.1 APPROACH To enable a greater understanding of the risk of slips, trips and falls from a height offshore, it was necessary to get a feel for the safety implications of being offshore in terms of these accidents. To meet this requirement, an offshore visit was arranged to various installations in the southern North Sea. This visit allowed a deeper insight into the physical ergonomics of the installations, the places where the workers have to work, the accommodation and the overall human factors in offshore operations. The offshore visit enabled data gathering to be accomplished in a number of different ways. Observations of the physical workplace were made on walkrounds when it was also possible to talk informally to members of the crew on some of the STF issues. As well as this there were semi-structured interviews with three safety reps (together) and a medic. The main tool for gathering data offshore was an offshore workforce questionnaire. The questionnaire was a variation on the one used in the HSE inspector and TU interviews. The questions which elicited the most responses in these interviews were chosen for use offshore in order to get the most from the little time available. Nine offshore workers were given the questionnaire made up of a field co-ordinator, engineer, two electrical technicians, a plater, production operator, steward, scaffolder and roustabout. Eight of the questionnaires were returned completed which happened to be from four contractors and four company staff. 6.2 RESULTS A majority of workers thought that people on the deck, drillers and construction workers were most at risk of slipping, tripping or falling from a height. Maintenance workers and older workers were also deemed to be at risk of falling from height. Stairways were thought to present a particular risk along with manual handling activities and working at night. When workers were asked for the principle causes in these areas of risk the responses in Figure 6.1 were obtained. 31 6 4 3 2 1 Pressure Wet Surfaces Safety Standards not met End of Shift/Night Tiredness Equipment Neglect Incorrect/Quick Climb/Desc Housekeeping Risk Awareness Conditions 0 Lack of Attention Number of Workforce 5 Responses Given Figure 6.1 – Principal causes in STFs from offshore workforce questionnaire The most frequent cause of slipping, tripping or falling from height was thought to be due to lack of attention by the worker concerned. The second two most likely causes were deemed lack of risk awareness and/or poor housekeeping. Poor conditions were also seen to be causes of such accidents, along with incorrect climbing or descending (lack of three point contact), quick climbing or descending (hurried actions), quality of equipment (such as poor slip resistance surfaces), tiredness, the end of the night or shift, failure to meet safety standards (not checking environment), wet surfaces or social/work pressures. The workforce comments on prevention inputs and strategies for STFs are summarised in Figure 6.2 which shows overall prevention and what the workforce think OIMs and the HSE should do towards prevention. 32 8 7 Number of Workforce 6 5 PREVENTION Overall PREVENTION HSE Input 4 PREVENTION OIM Input 3 2 1 0 Procedures Behavioural Housekeep Risk for high risk Change ing Awareness tasks Warning Signs Move Communic Identify Improve Reduce Smart/STO ate Best Areas/Train Maintenanc Safety P Courses practice ing e Pressure PREVENTION Overall 1 2 3 1 1 1 0 0 0 0 PREVENTION HSE Input 0 0 2 1 0 0 4 5 0 0 PREVENTION OIM Input 1 0 5 1 0 1 2 1 2 1 Responses Given Figure 6.2 – Workforce opinions on prevention of STFs The most common prevention strategy overall was to increase risk awareness of STFs, which would in turn reduce the lack of awareness that was seen as the most common cause of these accidents. In addition to improving risk awareness, housekeeping was also seen as an area for overall improvement. The workforce indicated that the HSE should take the course of identifying the high-risk areas and feeding this into offshore training courses. Also that this should be communicated as a best practice strategy by both the HSE and the offshore management in order to improve the overall risk awareness of the workforce. It was felt that offshore management should generally increase their focus on highlighting risk areas and subsequently improving the overall risk awareness of all workers. For more extensive coverage of results from the offshore visit see STFs Offshore Phase 1 Report BOMEL Reference C919\05\060R. 33 6.3 CONCLUSIONS The offshore visit provided a full insight into the environment in which workers operate, their accommodation, their relationship with management, management's perspective on safety and the workforce and the overall ergonomics of all three installations. The comparison of three different installations was instructive, along with the comparison of day and night environments. During the overall visit, insights were obtained into the perspectives of both management and the workforce and issues for consideration were highlighted. The principal slip, trip and fall from a height causes that arose as a result of the observations, general conversations, questionnaire responses and discussions with the medic and safety representatives, are as follows: · Workers have lower risk awareness and demonstrate higher risk behaviours between tasks. · Poor ergonomic design, contributed to accidents. · The deck and stairways presented a particular hazard. · Construction workers and drillers are at particular risk. · Anyone manual handling, climbing or descending are at particular risk. fabric maintenance and housekeeping The principal issues were as follows: · A barrier exists between the management and non-management grades of the workforce. · Management has an overall effect on reporting and safety culture. · There may still be a focus on production over safety. · There appears to be a general decline in pressures on the workforce overall. · Safety awareness is prominent, although its effectiveness is not. · Prevention strategies should highlight risk areas and focus on increasing risk awareness 34 7. PHASE ONE CONCLUSIONS The strength of the findings from the study is enhanced by the fact that each data source has offered unique insights which should improve the effectiveness of the strategy. In particular, the ten year coverage of RIDDOR and some company data provides a robust risk outline on which to base conclusions. Furthermore, the wide range of experience from those consulted has provided valuable insight as to the main causes within areas of risk. Due to the wide range of data collected in this study it has been necessary to systematically draw conclusions in a structured manner. For each section of data gathering, the main findings have been discussed by the project team in order to establish which are likely to be the most important. The common factors from across all sections have been identified and listed against their sources. Similar factors are merged into one category where appropriate. This has allowed analysis of which factors have the most evidence behind them. A final list of factors have been categorised in a way which helps to think about the causes and possible prevention of STFs. These categories are: groups at risk; related (i.e. risk-bearing) activities; direct causes; and indirect causes. The conclusions in each of these categories are now presented. 7.1 GROUPS AT RISK 1. Younger people appear at more risk than older. This is likely to reflect the effect of experience. 2. People on a fixed installations are at more risk of slips, trips and falls taken together and at more risk of slipping or tripping compared to those on mobile installations. It could be that people are more aware while negotiating mobile installations due to the movement of the structure and so are less likely to slip or trip. The nature of tasks on fixed compared to mobile installations is also likely to be relevant. 3. People on mobile installations are at more risk of falling from height than those on fixed installations. This could be because the nature of work on mobile installations requires people to work at a greater height than those on fixed installations. The fact that many mobile installations are drilling rigs perhaps supports this conclusion. 35 4. Those involved in deck operations are significantly more at risk of slips, trips and falls compared with those in any other process environment, especially on mobile installations. Presumably, those involved in deck operations are involved in lifting and carrying tasks and may be exposed to heights and contamination of the decks more than others. 5. With the exception of deck operations, workers involved in construction on fixed installations are at more risk of slips, trips and falls from height than those in other process environments. Construction work often involves people working on temporary structures and with and around various tools and equipment which may increase risk. 6. Drilling is perceived as an area which contains a considerable risk of slips, trips and falls from height. Although this is not prominent in accident data it may be that many non reportable incidents occur in drilling due to the nature of the hazards involved. 7.2 RISK BEARING ACTIVITIES 7. Falls from a height are strongly associated with climbing and descending. This finding suggests that either the design of stairways/ladders or the surface of the steps may be inadequate. 8. Similarly, a considerable number of slips and trips occur whilst walking on the same level. When considered with climbing and descending, it seems that many STF accidents occur when people are in transit as opposed to being engaged in a particular activity. Lapses in concentration are more likely when an individual does not have a specific job to hand and this can only increase the risk of STFs. 9. Manual lifting/handling is the activity associated with most STFs after walking on the level and climbing/descending. It is known that lifting and carrying affect a person’s balance and also affect the frictional force between the floor and their footwear. It may also affect their line of vision. All these factors will put an individual at greater risk of a STF. 36 7.3 DIRECT CAUSES 10. The standard of housekeeping has been identified as extremely important as a potential cause of STFs. This evidence comes from every data source used in the project. Housekeeping includes issues such as cleaning, equipment storage and the like. 7.4 11. The quality of hardware is an important cause of STFs. This includes things such as stairs, floors, gratings, guards, and the operability of equipment. 12. The standard of personal protective equipment (PPE) has been related to STFs. Factors such as footwear and safety harnesses are important. 13. The extreme weather conditions appear to be a cause of STFs. This is suggested by both the literature review, data analysis and the focus groups. Strong winds, wet or icy surfaces will all increase the likelihood of these accidents. INDIRECT CAUSES 14. The standard of inspection and maintenance constantly features as an underlying cause of STFs. Lack of routine maintenance is likely to mean that equipment is degraded to dangerously low levels. One example of this is the abolition of the grating squads who used to check the deck floor regularly. 15. Lack of attention/awareness is found to be a contributory factor in STFs. While this may be a direct cause in some circumstances, it is more likely that this lack of attention/awareness of an individuals environment makes them increasingly vulnerable to STFs. Risk perception is related to attention/awareness. Data shows that more than 61% of accidents occur when individuals are in transit. This may be because when individuals are not actually focused on specific hazardous tasks their perception of risk is lowered and as a result they become more vulnerable to STFs. 16. Safety culture is frequently cited as an important mediator in STFs. Poor safety culture will have an impact on almost every aspect of an organisation, from management and levels of incident reporting to worker behaviours and attitudes. Safety culture also affects the likelihood that a safety initiative will be effective. Behaviour modification programmes for 37 example have shown to be more effective when run in organisations with established safety cultures. 17. The effectiveness of management and supervisors has been found to indirectly affect the likelihood of STFs. Management and supervisors need to give the right messages with regard to the balance between production and safety. They are responsible for engineering the safety culture. Deficiencies in either are likely to lead to a number of problems including things such as negative attitudes and stress etc. 18. Stress and fatigue are suggested as underlying causes in STFs. Stress relates to mental stress which may result from factors such as the unusual work environment or strong production pressures. This can lead to distractions which increase the likelihood of STFs. Fatigue in this context is associated with physical tiredness which might lead to cornercutting, sloppiness etc. and so increase the chances of these accidents. 19. Under-reporting of accidents is seen as an indirect contributor to the number of slips, trips and falls from height. Under-reporting means that critical information as to the common causes of these accidents does not reach higher levels of the organisation. This makes it difficult to design successful prevention strategies grounded in up to date and accurate knowledge of the situation ‘on the shop floor'. Without the knowledge provided by high levels of reporting, safety initiatives are more likely to be out of touch and unhelpful. The detail, extent and coverage of the data collected in this study can be regarded as generally good. The information on the causes and prevention of STFs covers most areas of the offshore industry despite the fact that representatives from all parts of the industry have not been consulted. It is unlikely that there is significant information which has not been uncovered. This suggests that the results of the study can be treated with a high degree of confidence and provide a solid base from which to develop a strategy to reduce slips, trips and falls from a height. 38 8. RIN ANALYSIS AS A BASIS FOR INTERVENTION 8.1 OVERVIEW From the list of important causes in STFs which have been identified in Phase 1, it is important to focus on those which most influence the likelihood of these accidents. It will then be possible to attach the potential risk control measures (RCMs) generated in Phase 1 to the main contributors and formulate strategic activities designed to implement these controls. This targeted approach offers the best chance of bringing about a reduction in STFs. The most important causes in STFs have been identified using Risk Influence Network (RIN) methodology which is outlined below. 8.2 RIN METHODOLOGY 8.2.1 Theory Behind the Assessment Cycle Risk Influence Networks are a method of graphically representing the various factors which influence the occurrence of a particular accidental event. As an approach to risk assessment it can be used both reactively and proactively which is an advantage. It has two important aspects. · The network can be used qualitatively to model influences upon adverse outcomes – either assessing contributions to past events or considering the likelihood of some future event. · This qualitative model can then be used to generate quantitative measures of the influences of various technical, human and organisational factors on the risks generated by a particular hazardous technology. Again this can be done reactively in regard to a particular accident or proactively to gauge the probability of some possible adverse event occurring in the future. The influences are structured in a two-dimensional diagram for analysis as shown in Figure 8.1. The diagram is referred to as a Risk Influence Network (RIN). 39 EVENT Human Hardware External Direct Level Competence Motivation/ Morale Health Working Environment Operating Conditions Fatigue Resource Availability Hardware Quality IMR Quality Info/Advice Commu- Compliance Equipment Operability nication Organisational Level Recruitment Training Equipment Purchasing Procedures Provision of Information Inspection/ Maintenance Management/ Supervision Communications Work Organisation Design Quality Corporate Level Ownership & Control Company Culture Labour Relations Service Quality Safety Management Financial Performance Environmental Level Political Influence Regulatory Influence Market Influence Social Influence Figure 8.1 - Risk Influence Network Figure 8.1 shows the top item or event which is the scenario being assessed (in this case the likelihood of a STF accident). Below the top event, the principal causes are classified into human or hardware failure or unforeseen external events. Below the ‘failure’ level, influences are defined in levels which signify the domain in which the influence lies, namely direct, organisational, corporate and environmental domains. Each influence is characterised in terms of its inherent quality and the significance of its effect on each of the influences at higher levels. The strength of these links and the quality of the individual influences (in terms of their best, average and worst effect) provide the basis for quantification. This hierarchical network of influences and its potential for the calculation of a single risk index for the entire network provides a powerful format for gaining insight into the effect of each influence on the top event and the effect of any change in influence brought about by improved risk control. 8.2.2 RIN Customisation Before the quantification process can commence the RIN must first be fully customised to fit with the context of the specific project. Customisation of a RIN is two staged. Firstly the top event(s) must be carefully defined. There can be two or more top events depending on the complexity of the problem. The next stage in the customisation is a detailed review of the generic influencing factors that make up the influence network. Some factors may be considered irrelevant to the top event and removed whilst it may also be necessary to include 40 additional factors felt to be particularly pertinent to the event in question. The definitions and scales relating to influencing factors may also be reviewed in the light of the selected top event. 8.2.3 RIN Quantification The next step is to quantify the customised RIN. This process usually takes place in a workshop with subject matter experts (SMEs). RIN quantification is two staged. The first stage in the quantification process is to assess or rate the current quality of each of the influencing factors. Each factor is rated in isolation for its quality in relation to the top event. Anchored rating scales are provided for this purpose ranging from best to worst practice. Secondly, starting at the environmental level, the SMEs are required to assess the relative influence or weight of each factor on those at the level above. Such weightings must be estimated in relation to the top event where this is possible. 8.2.4 Extracting Critical Factors And Paths Of Influence Critical factors are defined as those which are weighted as being important influences and are of poor standard (have a low rating). These factors are critical since improving the quality of them will have the greatest positive influence on the likelihood of the top event. Critical paths are established by identifying connections between such factors on the diagram. The identification of critical factors and paths is now explained: 8.2.4.1 Identifying Critical Factors This involves adjusting the rating of each influence individually and then measuring the effect on the overall risk index. This approach produces a rank ordered list of influences from greatest to least effect. A spreadsheet program is used to carry out these calculations which has been designed to include two slightly different variations of the method. The first analysis improves the rating of each factor in turn by 0.1. The second repeats the process but this time changing each factor rating to 0.8 from its original value. The purpose of this analysis is to demonstrate how much change there might be to the overall risk index if each influence individually could be improved to the different levels. To support the spreadsheet calculations, the data is checked manually for factors with a high weighting on the level above and a low rating. In some cases the important factors are clear since they have the highest summed weightings and lowest rating. In other cases, a reasoned judgement needs to be made if, for example, the highest weighted factor has a medium rating but a middle weighted factor has a low rating. Ultimately the analyst will arrive at a subset of factors which are regarded as having a significant influence on the top event. 41 The results of the manual assessment and the calculations can be cross-checked to show the factors which are perceived to have the greatest contribution to the risk of the top event. What is not known at this stage is exactly how these factors come together to increase the risk. 8.2.4.2 Mapping Paths of Influence Uncovering a path of influence involves the following steps: Step 1: The critical factors at the direct level are taken to represent the beginning of a path of influence. Step 2: For a given direct critical factor, for example D1, it is necessary to identify the factors at the level below (the organisational level), that are perceived to have a high weighting on D1. Step 3: The organisational factors weighting heaviest on D1 are then ranked according to their rating, lowest first. The organisational factor(s) with the highest weighting on D1 and lowest rating is then taken to be the second link in the path of influence. Step 4: The critical factor(s) identified at the organisational level is then treated in the same way, i.e. factors at the level below (corporate level) that have a high weighting on the critical organisational factor(s) are ranked in order of rating, with the highest weighting and lowest rating factors(s) becoming the third link in the path. Step 5: This process is then repeated to find the final link between the corporate and environmental levels. 42 9. CRITICAL FACTORS/PATHS AND RISK CONTROL IN STFs 9.1 OVERVIEW In order to use the RIN to assess the risk of STFs offshore it is first necessary to customise the diagram in terms of such accidents. The first step involved mapping the STF causes identified in Phase 1 to the RIN to ensure that they were all captured on the diagram. The generic factors are either modified or added to in order to meet this requirement. Factors of little relevance to STFs are removed. The selection of different risk scenarios as top events was the next consideration. The main risk scenarios in the current study are associated with different accident kinds (slips/trips versus falls from height) and installation types (fixed or mobile). Combinations of accident kind and installation type therefore make up the top events, meaning that there are four different scenarios: · Falls from height on mobile installations · Falls from height on fixed installations · Slips/trips on mobile installations · Slips/trips on fixed installations The customised RIN is shown in Figure 9.1 with slips and trips on fixed installations given as an example of a top event. 43 Slips and Trips on Fixed Installations Human Hardware External Housekeeping Inspection/ Maintenance Quality of Hardware Quality of PPE Fatigue Mental Health Physical Health Experience D1 D2 D3 D4 D5 D6 D7 D8 Weather Motivation Risk Perception D9 D10 D11 Compliance Availability of suitable resources Communication Visual environment D12 D13 D14 D15 DIRECT LEVEL INFLUENCES Organisation of Deck Ops O1 Organisation of Drilling Ops O2 Supervision Training O7 O8 Organisation of Construction Accident/Incident Management Loop O3 O4 Procedures Equipment purchasing O9 O10 Safety Culture O5 Inspection & maintenance process O11 Management O6 Terms & conditions O12 ORGANISATIONAL LEVEL INFLUENCES Company Profitability Ownership & Control C1 C2 Political Influence E1 Company Culture Organisational Structure C3 C4 CORPORATE LEVEL INFLUENCES Safety Management Labour Relations C5 C6 Regulatory Influence Market Influence Societal Influence E2 E3 E4 ENVIRONMENTAL LEVEL INFLUENCES Figure 9.1 – RIN customised to assess the risk of STFs on fixed installations An internal RIN workshop was held at BOMEL drawing on in-house experience and using the diagram in Figure 9.1. The RIN methodology outlined in Sections 8.2.3 and 8.2.4 was followed in order to arrive at a set of critical factors and paths for STFs. Once these had been identified, risk control measures (RCMs) could be applied with the aim of reducing the likelihood of the STF scenario being realised. The complete transcripts from the workshop can be found in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. 9.2 RESULTS OF RIN ANALYSIS The factors and paths of influence which have been identified as critical for STFs offshore are shown in Table 9.1. The paths for inspection/maintenance, housekeeping, risk perception, and experience of surroundings turned out to be identical for all four risk scenarios and so can be applied to slips, trips or falls from height on any installation. The path for weather is more strongly associated with mobile installations due to the affects of motion but is likely to have strong significance on fixed installations as well. Finally, the quality of hardware path was most prominent for falls from height on fixed installations but in reality is likely 44 to be as relevant for slips and trips and on any type of installation. In order to see critical factors and paths tabulated for all scenarios, see Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. CRITICAL DIRECT FACTORS IN STFs Critical Factors at lower levels Inspection / maintenance Housekeeping Risk perception Experience of surroundings Weather Quality of Hardware Organisation Inspection and maintenance process Safety culture ( feedback loop and supervision also important) Training (feedback loop also important) Training (supervision also important) Work organisation (supervision and culture also important) Inspection and maintenance process (equipment purchasing also important) Corporate Company culture (safety management and company profitability also important) Company culture (safety managemen t & company profitability also important) Company culture (safety managemen t and company profitability also important) Company culture (safety management and company profitability also important) Company culture (safety management and company profitability also important) Company culture (safety management and company profitability also important) Environment Market influence Market influence Market influence Market influence Market influence Market influence Table 9.1 – Critical factors and paths in STFs offshore In conclusion, attention to the critical factors and paths shown in bold in Table 9.1 has the greatest potential to reduce the likelihood of slips, trips and falls from height offshore. However, the associated factors in parenthesis have also been flagged as important (such as supervision, management, the accident information feedback loop and safety management) and should also be considered in any strategy to control STFs. 9.3 APPLYING RISK CONTROL MEASURES TO STFs The first stage in selecting RCMs was to generate a list of all possible measures from the Phase 1 data. From this, a practical list of RCMs are filtered out which are deemed to be applicable to the STFs problem offshore. Where necessary, generic RCMs are presented in terms of how they apply to STFs. The risk control measures have been mapped onto the customised RIN and directly compared with the critical factors which have been identified. A check is made for each critical factor to determine if there are sufficient items in the RCM list to control the 45 risk. A brainstorming session was held to develop RCMs in areas which were not adequately covered by those from Phase 1. The risk control log contains fifty seven RCMs which are applicable to slips, trips and falls from height offshore. All have been matched to a factor on the customised risk influence network. The RCMs range from hardware issues such as providing adequate ladders/platforms to human factor issues such as improving individual risk perception of STF hazards. identified for RCMs where applicable. Performance measures have been A closer look at the RCM log reveals that many of the measures are related to inspection and maintenance, housekeeping, hardware, and the visual environment (26 out of 57). This is not surprising given that most of the work on STFs has been to do with hardware and the environment. However, there are also a considerable number of measures associated with human factors such as safety culture, risk perception and training. Assessment of RCMs against important causes in STFs shows that RCMs have been identified for all the critical and associated factors in STFs highlighted by the RIN analysis. The RCM log is shown in Appendix A with associated performance measures. A breakdown of the number of RCMs according to their application area is shown in Table 9.2. Suggestions as to how these RCMs might be further developed and applied are made in Section 10. Application Area No. of RCMs Management/supervision 5 Housekeeping 7 Quality of hardware 6 Visual environment 7 Inspection/maintenance 6 Work organisation 2 Procedures 3 Weather 2 Risk perception 5 Training 4 Culture 5 PPE 2 Accident/incident loop 2 Motivation 1 Table 9.2 – Number of risk control measures against application area 46 10. BUILDING A STRATEGIC FRAMEWORK 10.1 DEVELOPMENT OF THE STRATEGY The strategy to reduce STFs comes from the knowledge gained during the data gathering and analysis which has been described so far. As a starting point, a risk profile has been provided from the accident data analysis which shows the main areas of risk offshore for STFs. This has been refined with knowledge about the likely causes within the areas of risk from the literature review and consultation with stakeholders. RIN analysis takes this a step further by identifying the most important causative factors and strongest influences. In order to apply the knowledge gained from this study to the offshore industry, a strategy is required which HSE can use to influence industry and bring about a reduction in STFs. This requires a number of activities from the regulator and duty holders which need to be captured within a strategic framework. In broad terms, the findings from this work can be used to inform these activities in the following ways: · The critical factors and paths identified from RIN analysis can be used to guide front line activities such as inspections, accident/incident investigation and duty holder risk assessments. RIN analysis shows which factors need most attention in these activities in order to effectively deal with STFs. · Once the RIN critical factors in STFs have been assessed, the risk control measures (RCMs) identified in this study can be used to reduce the risk of STFs in these areas. A strategy framework has been designed according to the functions which HSE have at their disposal to influence health and safety. An assessment of what these functions are and how they could be used in the strategy has been made. This has led to the compilation of a set of actions which, when taken together, make up a 20 point strategy framework which HSE and duty holders can follow with the aim of reducing STFs offshore. 10.2 THE STRATEGY FRAMEWORK The elements of the strategy along with the associated HSE function are summarised in Table 10.1. Areas where the findings from the current study 47 should be used are indicated in bold. This is followed by a more detailed description of each strategy element. HSE Functions Strategic Actions Policy STF cost benefit analysis (Assess cost Provide advice to government on health and safety issues Delivery of health and safety aspects of wider government policies Deployment of HSE/OSD resources Policies on risk targets, acceptability, health and safety costs / benefits, etc effectiveness of RCMs by using RIN Regulating Work within existing Regulations Maintaining currency of UK H&S law Instigating, drafting and publishing new regulations/ACOPs Implementing EU directives relating to H&S Collaborating with other UK authorities, eg CAA, MCA, EA, etc Collaborating with other Divisions of HSE Stakeholder consultation Use current guidance Draft new guidance for duty holders Standard Setting Review design standards analysis) (Base on critical factors/paths from RIN and include RCMs) Deploy HSE expertise from other fields Consultation with offshore industry Identifying need, and basis, for new or updated standards Establishing technical and/or operational standards Collaborating with other UK/industry/international standards bodies Focus on Regulation 8(a) of Safety Case Regs Permissioning Assessment and acceptance of safety cases Review/approval of drilling consents Inspecting Summarise relevant STF legislation For compliance with law and regulatory requirements Workplace and management system inspections Offshore and onshore Review of systems and operations against guidance and good practice STF focus in HSE Inspections (Use Investigation Detailed investigation of STFs Forensic investigation of accidents/incidents/disasters Collation / assessment / dissemination of investigation findings accidents/incidents (Use critical critical factors/paths from RIN to help structure STF inspections) Feedback loop factors/paths from RIN to guide investigations) Issue STF statistics/information Promoting Publish BOMEL report Liaison with industry associations and workforce groups One-to-one contact with employers’ post holders One-to-one contact with safety representatives One-to-one contact with employees Consultation with stakeholder groups Communication and dissemination of H&S information Persuasion of employers, employees, the public Awareness raising Issue awareness pack Disseminate inspector guidance to duty holders (Include RCM options) 48 Guidance development Develop STF guidance for inspectors Internal OSD guidance for inspectors Contributing to development of industry guidance (Use critical factors/paths to structure guidance and provide info on RCMs in order that inspectors can advise duty holders) Research Assess coefficients of friction Formulation of research needs in support of other functions Ad hoc research conducted internally Procurement and management of research programme Workforce survey Study human factors in STFs Table 10.1 – Summary of strategy actions to help reduce STFs offshore The strategy elements are described in more detail in the following paragraphs. These are based on working within current Regulations covering STFs. STF cost benefit analysis – A cost benefit analysis relative to other offshore accidents could be undertaken. This has the potential to show that STF controls can be implemented relatively cheaply to make a significant difference to the level of risk. This should help to encourage the offshore industry to take action in the knowledge that there will be a cost benefit. In addition to this, the risk control measures in Appendix A could be applied to a Risk Influence Network (Section 8) in order to assess the cost effectiveness of each. Use current guidance – The offshore industry should be referred to current guidance on STFs in other industries e.g. food processing since many of the underlying principles are the same. Draft new guidance – New guidance could be drafted relating to controlling STF risk in the offshore oil and gas industry. This would be the equivalent of the existing guidance for the food processing industry and could be informed partly by previous guidance. The critical factors and paths in STFs identified from RIN analysis should be used to frame the main risks which duty holders need to address and the RCMs in Appendix A should be presented as potential solutions. Deploy HSE expertise from other fields - Knowledge could be drawn from other HSE divisions e.g. FOD where there is experience of STFs. HSE have carried out work on STFs in ceramics, paper making, food processing and ship building. Inspectors with such experience could look at the problem offshore. Consultation with offshore industry – It is well established that stakeholder involvement is vital for any intervention strategy and this has been reiterated in the findings of the current work. As such, consultation with industry bodies such as UKOOA, Step Change, the Unions, Safety Reps, OIAC, OPITO, BROA, OCA, etc 49 should be an important part of the strategy. This could involve describing the findings and the strategy from this work, making available guidance and holding a best practice seminar, among other things. A presentation and associated handout designed to promote awareness of this study are provided in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. Review design standards - Appropriate design standards for hardware could be reviewed such as BSI standards and American Bureau of Shipping guidance. From such guidance, best practice in the design of stairs, walkways, platforms etc. could be collated and compared with design offshore or fed into the design process for new installations. It is likely that fairly simple modifications could make a significant difference in terms of STFs. Focus on Regulation 8(a) of Safety Case Regs – The Safety Case Regulations require that the management system on an installation is adequate to ensure that the relevant statutory provisions (in respect of matters within the OIM’s control) will be complied with in relation to the installation (Regulation 8a). This should cover provisions for STFs in the SMS so cases could be reviewed with emphasis on aspects pertinent to managing STF risks. Summarise relevant STF legislation - Extracts from legislation pertaining to STF have been brought together for the purpose of easy reference e.g. from HASAW Act, MHASAW Regs, DCR, MAR, etc. This information can be used by duty holders to satisfy themselves that they comply with all the statutory provisions for STFs. A summary of this legislation is provided in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. STF focus in HSE inspections – There is a need for STFs to be covered in HSE inspections both onshore and offshore. To aid this process, inspectors would benefit from guidance on what to look for in terms of the causes of STFs and measures to control them. Such guidance should be based on the critical factors and paths in STFs from RIN analysis. This will help inspectors make decisions on the suitability of a duty holder’s arrangements to control STFs offshore in each of the main risk areas (see Section 11). Feedback loop – It is vital that lessons learned during the implementation of strategy activities are fed back and used to improve the overall strategy. This feedback should come from the workforce and management at all levels regarding the progress of different strategy activities. In addition, HSE inspectors should carefully record all observations from STF inspections and share this with colleagues as well as the operator concerned. A system should be in place to capture feedback generated from the strategy activities in this report. 50 Detailed investigation of STFs accidents/incidents - In-depth investigations beyond RIDDOR’s level of detail should be carried out to determine and learn from underlying causes in STFs. The critical factors and paths identified from RIN analysis could be used to help understand how corporate and organisational influences might contribute to STFs. Incidents should be considered as well as accidents. Appropriate resources should be assigned (Inspectors / support staff) to check reports, obtain missing information and ascertain more detail (underlying causes / influences and final consequences). Issue STF statistics/information - Quarterly bulletins and details of STF incidents/accidents could be generated from a combination of RIDDOR and company input. Such information can only serve to raise the profile of STFs and efforts to reduce them. Develop database - A database should be developed to capture STF statistics, inspection feedback, company feedback and results of accident/incident investigations. Having all the data in one location will help establish trends and make decisions as to the best way forward. Publish BOMEL report - Publish edited BOMEL report as consolidated background information. Issue awareness pack – An awareness pack has been developed to present the results of this work including the influences/causes and risk controls for STFs, the strategy, and advice on practical assessment of STF risk. The awareness pack consists of a presentation and associated handout and can be found in Support Information for STFs Offshore Final Report BOMEL reference C919\05\174u. Disseminate inspector guidance to duty holders – The HSE inspector guidance should be made freely available to duty holders / stakeholders as well as other guidance, video material, etc. Safety managers and OIMs can use the STF guidance to be proactive in controlling such accidents. The critical factors/paths can provide guidance for carrying out STF risk assessments. The list of RCMs in Appendix A can be used to provide practical ideas in relation to STF risks which are identified. Inform HSE inspectors – The strategy to reduce STFs and in particular the guidance which makes up an important part of this needs to be disseminated to HSE inspectors. The guidance should be explained to inspectors before they are required to use it. Furthermore, they should be made aware of the importance of disseminating the findings from such an inspection. Inspectors should be familiar with the critical factors/paths in STFs and the associated RCMs in order that they can advise duty holders. 51 Assess coefficients of friction – The Health and Safety Laboratory in Sheffield could use their expertise to assess coefficients of friction offshore on deckings/stairs etc. and from this the suitability of floor/stair surfaces and PPE could be assessed and risk controls identified as required. Workforce survey – A workforce questionnaire developed by BOMEL could be used to provide a broader understanding of the causes and preventions for STFs. The questionnaire has already been piloted and has the potential to indicate areas within companies or sectors which need particular attention. A copy of the workforce questionnaire can be found in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. Study human factors in STFs – As already noted, the majority of work in the STF field is in the areas of hardware and the environment. It may be that further research on human factors in STFs particularly culture, behaviour and risk perception could provide new insights for the prevention of these accidents. The strategy actions are organised according to different levels of intervention in a strategy network diagram in Figure 10.1. 52 Reduction in number of slips, trips and falls from height (STFs) offshore FRONT LINE ACTIVITIES Detailed investigation of STF accidents/ incidents Deploy HSE expertise from other fields STF focus in HSE inspections Consultation with offshore industry Feedback loop Disseminate inspector guidance to duty holders Summarise relevant STF legislation Develop database Inform HSE inspectors Publish BOMEL report Issue awareness pack Draft new guidance Use current guidance Issue STF statistics/ information Focus on Regulation 8(a) of Safety Case Regs STF cost benefit analysis Review design standards Asses coefficients of friction Workforce survey Study human factors in STFs ORGANISATION / PLANNING / GUIDANCE RESEARCH / INFORMATION GATHERING Figure 10.1 – Strategy network of actions to reduce STFs offshore It should be clear that the findings from this study on the critical factors/paths in STFs and the associated risk control measures can be used to direct many of the activities shown in Figure 10.1 such as raising awareness, drafting new guidance and issuing meaningful STF statistics. As already stated, the information can probably be put to best use in front line activities by aiding the investigation of STFs, informing duty holder risk assessments and helping HSE inspectors to focus inspections on these accidents. The latter point is thought to be of particular importance and has been given specific focus in the current study. 53 11. IMPLEMENTING THE STRATEGY: GUIDANCE FOR HSE INSPECTORS In order to give impetus to implementation of the strategy particularly in respect of front line activities it was agreed to extend the work of strategy development to include the development of guidance tools for HSE inspectors. Therefore, guidance has been produced as an aid for HSE inspectors in examining the effectiveness of duty holders’ arrangements for controlling STFs offshore. The guidance contains working documents which an inspector can use to assess an operator’s arrangements to control STF risks. follows: 11.1 The guidance is structured as · A summary of health and safety legislation relevant to STFs. · An audit guide for HSE inspectors to use for assessing the suitability of a duty holder’s safety management system (SMS) in terms of arrangements to minimise STFs. · An aide memoire for HSE inspectors or industry in carrying out offshore inspections to assess the suitability of arrangements in place on an installation to control STF risks. · A risk influence network (RIN) diagram to illustrate the factors which have been identified as important contributors to STFs and how they influence each other. SMS AUDIT GUIDE TO ASSESS STF ARRANGEMENTS Duty holder arrangements to deal with STFs should be reflected throughout their safety management system (SMS). The HSE identify the following areas which should be covered in a SMS: · Policy · Organisation · Planning and implementation · Measuring/reviewing performance 54 The components within each of these SMS areas which should cover STFs are structured in the form of an SMS audit guide for these accidents. The guide is made up of a number of questions within each SMS topic area which an inspector can use to assess the duty holder’s arrangements to deal with STFs. These questions are complimented by discussion points and spaces for operator and inspector comments. A five point rating scale is provided so that each SMS area can be rated in terms of arrangements for STFs. The guide is designed for inspectors to use as guidance during discussion with onshore and offshore management. Although the guide is probably more relevant to onshore inspections with safety managers, there are parts of it which may be applicable to discussion with OIMs offshore. 11.2 AIDE MEMOIRE TO ASSESS STFS OFFSHORE The items in a safety management system intended to deal with STFs should be reflected in practice on an offshore installation belonging to the operator concerned. The critical factors identified in Phase 2 which need to be addressed to control STFs (hardware quality, inspection and maintenance, housekeeping, weather, risk perception and experience of surroundings) have been used to structured an aide memoire for assessing STF controls on an offshore installation. The aide memoire has the same format as the SMS audit guide and is similarly made up of a series of questions and discussion points which an inspector can use to gather information on an operator’s arrangements for STFs. A five point rating scale is provided to measure the quality of each of the critical factors in STFs. In addition, a cross referencing feature is provided so that findings during the offshore visit can be checked against the related findings from the onshore SMS audit. The aide memoire is primarily for use by HSE inspectors. However, if the inspector is short of time, he could give the aide to the safety officer or a safety rep and then meet with him at the end of the inspection to discuss findings. Alternatively, the aide could be used by the safety officer or OIM independently of an HSE inspection. 11.3 RIN ASSESSMENT TOOL FOR STFS The customised risk influence network (RIN) showing the critical factors and paths of influence in STFs is provided as part of the guidance. This can be used as a tool by safety managers and OIMs for assessing their current status in relation to 55 the factors which influence the likelihood of STFs. The RIN diagram can be used to assess which are the strongest influences on STFs in a particular company or on a given installation in one or a combination of the following ways: · As a framework for structuring workshop sessions on assessing risk · To develop questionnaires for risk assessment · For identifying risk control measures and for assessing their effectiveness Definitions for all the factors in the RIN are contained in Support Information for STFs Offshore Final Report BOMEL Reference C919\05\174U. The guidance documents for assessing arrangements to control STFs can be found in Appendix B. 11.4 TRIAL OF GUIDANCE WITH OFFSHORE OPERATOR Trials of the STF guidance have been carried out with a UK offshore operator. This involved testing the SMS audit guide with the safety manager (operations) onshore followed by a visit to one of the operators installations in the Southern sector of the North Sea to trial the aide memoire. The main objectives of the trials were as follows: · To assess the suitability of the questions and discussion points in the guidance in terms of their structure and content · To ensure the rating scales and cross-referencing aspects of the guidance were workable · To check that the guidance could provide the information required to assess STF arrangements in a reasonable time frame 11.4.1 Results In summary, a number of modifications were made to the guidance in light of the trials. Several questions have been either, modified, moved, added or removed in order to make the guidance more user friendly and appropriate to the context in which it will be used. Similarly, the rating scales have been tested and modified accordingly. It was found that around 2 hours with the safety manager onshore and 45 minutes to one hour with the safety officer offshore was enough time to gather an abundance of information on arrangements in place to control STFs. 56 For interviews with other crew members offshore it was necessary to develop a subset of questions from the aide memoire since the entire proforma was not appropriate. These interviews were conducted with five members of the crew and elicited useful information in around 20-30 minutes. The interviews offshore were supplemented by a walk-round on the installation to record observations on the status of the outside work environment in terms of STF hazards. 11.4.2 CONCLUSIONS The main findings from the trial of the guidance are as follows: · The guide enabled a number of detailed findings to be identified specific to STFs because of the focused nature of the questions. · The guidance allows the collection of information well within the time an HSE inspector has at his/her disposal during an inspection. · Not all the questions in the guidance need be covered in order to gather useful information. · The guidance is most suited for interviews with safety managers either on or offshore. However, a subset of questions can be generated which are applicable to any member of crew. · Interviews with different crew members present the best chance of gaining a comprehensive picture of STF arrangements and how they are applied. · It would be of benefit to view the work site with an individual while asking questions. · A walk-round is vital to make use of the Hardware section of the Offshore Aide Memoire. · The questions in the guidance appeared to be well received by those who took part in the trial. The finalised guidance document for assessing arrangements to control STFs can be found in Appendix B. 57 12. CONCLUSIONS AND RECOMMENDATIONS 1. There is a lack of information in the literature specifically on STFs offshore. However, it is possible to apply findings from the general STF literature to the offshore industry. 2. The STF literature focuses mainly on hardware and the environment whereas there is little on how human factors affect STFs. For this reason it is necessary to apply human factors understanding in general accidents to STFs. 3. The baseline rate of STFs from April 1998 to March 2001 has been calculated as 415.75 per 100,000 people. This should be used as the mark from which progress towards reducing STFs is measured. 4. RIDDOR accident data is useful for identifying risk areas for STFs but poor on the causes (this is true for all accidents). Causes of accidents should be fed into RIDDOR. 5. Company accident data provides more detail on the causes in STFs but the lack of standardisation between company data creates problems for analysis. An industry organisation such as Step Change should look at harmonising the way in which companies record accidents and near misses. 6. There is a considerable amount of consensus between stakeholders including HSE inspectors, trade union rep, OIMs, safety reps and the general workforce on the causes and prevention of STFs. The perceptions of these groups tend to agree with the accident data and literature. This tends to indicate that the causes of STFs and associated prevention measures identified in this study are robust. 7. STF intervention offshore should be targeted due to the relatively small number of these accidents on any one installation and the tightness of resources. Risk Influence Network (RIN) analysis has effectively shown which areas require priority for STF prevention by identifying critical factors and paths of influence. These are generally supported by the Phase 1 findings. The RIN assessment tool in the guidance to assess arrangements for STFs should be used by operators to assess company specific risk factors in STFs. 58 8. The most important strands from the critical factors and paths of influence appear to be culture at all levels, the inspection and maintenance regime and people’s general awareness of STFs. These factors should be given particular consideration in programmes to reduce STFs. 9. The risk control log generated in this study should not be regarded as comprehensive. Several measures offer direct improvements while others may only provide the starting point for long term improvement, for example those relating to training and culture. Specific needs in these cases are likely to depend on the operator and assessments should be made accordingly. 10. The strategy to reduce STFs in this study should be regarded as range of activities for reducing STFs which can be informed by the results of the current work. 11. The frontline strategic activities are likely to have the biggest impact on the incidence of STFs. However, background activities such as the setting up of a database to capture STF incident and accident data should be regarded as vital to support frontline activities. 12. The trial of the STF guidance for HSE inspectors has indicated the potential for the documents in gathering detailed information on duty holder arrangements for STF control. The guidance can be regarded as a valuable aid not only for HSE inspectors but also for OIMs, safety managers and safety officers when considering how to deal with STF accidents. The guidance document should be disseminated to HSE inspectors and industry with appropriate training in its use. 59 APPENDIX A RISK CONTROL MEASURES FOR STFs 60 RISK CONTROL MEASURES FOR STFs Application area Risk perception No 1 2 Inspection & maintenance 3 4 5 6 7 Housekeeping Experience of surroundings Weather Risk Control Measure Use STF hazard checklist/aide memoire in risk assessment Procedure that at shift hand over, any new slip, trip and fall hazards which have developed over course of shift are passed on Use ‘buddy’ system. For initial period on platform, inexperienced always accompanied by more experienced If necessary, wash floors/decks before operations commence Valve maintenance - properly maintain valves to avoid leaks, dripping etc. When maintenance is not immediately possible, provide drip trays which should be emptied regularly. Slip, trip and fall squads. Routine slip, trip and fall inspections using checklist of slip, trip and fall hazards. Should cover quality of hardware and housekeeping. Carry out follow up inspection at night to check the visibility of hazards using same checklist. Responsibility for this should be allocated by splitting the installation into zones. 8 9 10 11 12 13 14 15 16 17 Provide information on key areas for inspection and maintenance. This should include hardware, housekeeping and visual aspects which have been identified in audits. Procedure to cover cleaning/clearing as you go or where this is not possible at the end of a job. Keep supply of conveniently accessible absorbent material for soaking up spillages Strategic placing of small bins around installation for scrap/rubbish - regularly emptied Ensure spaces for tool kits etc. Ensure optimal clearance around work areas/equipment Plans of installation showing designated storage areas Procedure that materials only taken to site as and when required Small items stored in appropriate containers - not loose Safe routing of cables, hoses etc. For work at height, select people who are familiar with such work (use Vantage card system) 18 Audit of exposed sites which need weather control measures (will assess suitability of factors in RCMs 19 to 21) 19 20 21 22 23 24 25 Permanent wind breaks at exposed sites Provide adequate drainage Provision of temporary refuges for work in bad weather Provision of warm clothing for cold weather especially gloves and socks Procedure stating that in bad weather, as much work as possible should be prepared under cover. Blanket policy which covers when activities should be stopped due to bad weather (not necessarily shut down) Weather forecast check as part of risk assessment for work at exposed sites. 61 Performance Measures The number of STF checklists completed in risk assessments which are returned in relation to the number of risk assessments undertaken Use results of inspections i.e. number of hazards recorded from one inspection round to the next. Results of the audits over time such as number of defective controls and number of new controls which are needed and implemented Quality of Hardware 26 Carry out hardware audit according to guidance from American Bureau of Shipping (will assess suitability of factors in RCMs 27 to 30) Quality of PPE 27 28 29 30 31 Provide appropriate ladders/platforms to allow adequate reach Improve floor resistance Rails at appropriate levels Consistent rises for stairs Carry out audit of PPE to ensure appropriate condition, comfort and usability, especially for footwear and harnesses Visual environment 32 Carry out audit according to guidance from American Bureau of Shipping (will assess suitability of factors in RCMs 33 to 35) 33 Signs and markings to denote slip, trip and fall hazards. Duplication of signs in different formats and different locations to reinforce message. Adequate light levels Change floor colour/texture to indicate different friction coefficients Describe installation policy on STF in safety induction and point out STF 'black spots' in walk around Include STF hazard awareness in safety training using either slides or CD-ROM to generate STF hazard identification exercises Training Accident/incident management loop 34 35 36 37 38 In supervisor/OIM training, highlight factors which can lead to STF with the aim of helping these people combat the problem at the organisational level. Also, reinforce the wider implications of STF e.g. costs but also that blame should not be attached 39 40 Design reporting system to include STF hazards and near misses as well as accidents. Publish personal accounts of slip, trip and fall accidents in newsletters, especially those with serious consequences. 41 42 43 44 On a company and installation specific basis, look for STF accident/incident trends to help choose controls. Focus incident/accident reporting/investigation on critical direct level factors, namely, housekeeping, quality of hardware, inspection and maintenance, weather, risk perception and experience of surroundings Separate slips and trips in RIDDOR reporting Feed back results of company and HSE investigations of slip, trip and fall accidents to RIDDOR 45 Publication of ‘safety digest’ similar to MAIB with information on STF accidents 46 Feedback to workers progress of programme to reduce STF on notice boards etc.. 62 Results of the audits over time such as number of deficiencies and number of control measures needed and implemented. Results of audits over time such as incidence of inadequate PPE and number of new items ordered. Results of the audits over time such as number of deficiencies and number of control measures needed and implemented. The scores on these test could be compared over time to assess performance Frequency of slip, trip, fall articles in these publications. Incidence of STF causes in RIDDOR. Amount of STF information in such a publication Carry out survey among general work force to measure extent to which STF information is reaching the intended audience. Workforce culture Offshore management culture Company culture 47 ‘Flag it’ campaign. One month reporting blitz. 48 49 Reward system e.g. for tidiest work zone in a month. Prompt action when something is reported to encourage continued reporting. Strict close out dates against all STF maintenance jobs. 50 Duty holders to consider contractors safety record before hiring. Requirement for safety section in tender with consideration of slip, trip, fall hazards. Apply STF policies and procedures throughout entire organisation, not just offshore. Facilitate transfer of slip, trip, fall information between different parts of organisation including onshore as well as offshore. This could involve the development of a STF web site. OIMs carry out slip, trip and fall audits from time to time to demonstrate management commitment. 51 52 Management/Supervision 53 Level of reporting. Initially, this would be expected to increase but as effective controls are introduced the number of hazards/incidents reported should go down if progress is being made. 54 Supervisors/team leaders hold debrief sessions after slip, trip or fall accidents and discussion sessions to promote awareness. Work Organisation Equipment purchasing 55 56 Company profitability 57 Provide safety nets around areas where work at height is carried out. Provide information on what PPE/hardware is available to allow decisions to be made on its suitability in terms of STF. This could be the creation of a web site for instant access and sharing. Adopt loss prevention initiatives via, for example, mutual or self insurance 63 Monitoring of the length of time taken to 'close out' STF hazard reports. HSE review duty holders safety policies for inclusion of this feature. Number of hits on STF web site. Number of times manager carries out such an audit. Number of sessions held on an installation against the number of slip, trip, fall accidents. APPENDIX B GUIDANCE FOR ASSESSING ARRANGEMENTS TO CONTROL STFs: SMS AUDIT GUIDE OFFSHORE INSPECTION AIDE MEMOIRE RIN ASSESSMENT TOOL 64 GUIDANCE FOR ASSESSING ARRANGEMENTS TO CONTROL STFs For working copies of any of the three guidance documents, contact Bernard Ogden at HSE Offshore Division, Bootle, e-mail; <[email protected]>. SMS AUDIT GUIDE FOR STF ARRANGEMENTS Pre-visit planning It is suggested that inspectors undertake the following before an SMS audit for STFs: · Scan the audit guide and select relevant topics based on their knowledge of the operator to form an agenda for the inspection. NOTE: It is not necessary to cover all elements contained in the audit guide in order to carry out a useful assessment of STF arrangements. · Gather information from recent offshore inspections concerning the operator. Ideally, this will have been carried out using the aide memoire. Use the crossreferences (Column 5 of the audit guide) to corresponding items on the aide memoire. This information can help to develop the agenda for the SMS audit. · Obtain the available information from the last audit of the duty holder’s SMS and note any outstanding actions on the duty holder. In addition, be aware of any previous enforcement action that has been taken. · Obtain RIDDOR statistics on STFs for the duty holder to be inspected. Using the SMS audit guide The SMS audit guide is made up of a number of questions within each SMS topic area which an inspector can use to assess the duty holder’s arrangements to deal with STFs. These questions are complimented by discussion points and spaces for operator and inspector comments. After working through the prompts and discussion points for a particular segment of the SMS, there is a five point rating scale which the inspector can use to estimate the suitability of that segment in terms of arrangements for STFs. The rating scale can be used to indicate the suitability of an operator’s SMS arrangements to deal with slips, trips and falls on a particular visit and to measure performance over time. Once the audit is complete, the inspector can compare the findings with how components in the SMS are being dealt with on an offshore installation by again using the cross-references to corresponding items on the aide memoire document. 65 SEGMENT: POLICY Ref TOPIC AREA 1 POLICIES a Does the company have any policies which relate directly to STFs? b IF NO: Does the company have policies which are likely to reduce the likelihood of STFs? DISCUSSION POINTS These might include: · general health and safety policy · policies on work organization relating to manual handling/movement · times when activities should be stopped due to adverse weather · maintenance policy such as ‘clear as you go’ · policy for purchasing equipment which will minimise the chances of STFs Does the company monitor the extent to which policies are implemented and followed? c Do people at all levels participate in the forming of policies? d Is there a system in place for periodically reviewing policies? Is any consideration given to how certain policies could help to control STFs? Are policies authorised and backed by senior management? e COMMENTS Offshore ref 2c 3a 1a – i 5b POLICY RATING SCALE 1. Policies do not cover STFs. Any considerations are unwritten, and informal, there are no implementation requirements and dealing with STF is reactionary. 2. STFs are dealt with depending on the installation experience of such accidents. Policies may cover STFs but these are based on minimum regulatory standards and these are not widely known about or implemented. 3. There are a number of policies which will help control STFs even if they are not specifically designed for these accidents. These are well defined and a review process is in place. There is limited knowledge of the actual policies but people generally know what to do. Management are accountable and information is available. 66 4. All necessary policies are in place to deal with STFs, there is input from all levels and participation and adoption of the systems is widespread although violations do exist. 5. Some policies are developed specifically to control STFs. These define minimum standards and best practice. New requirements are evaluated and added as required. SEGMENT: ORGANISATION Ref TOPIC AREA 2 ACCOUNTABILITY AND RESPONSIBILITY a Is there a clear line of responsibility and accountability regarding slips, trips and falls from the highest level of management down to all employees and contractors? DISCUSSION POINTS · Does a senior figure coordinate and monitor efforts to control STFs? · Are line managers allocated specific STF related responsibilities? · Does the OIM carry out regular installation inspections and does this include STF hazards? · Are personnel regularly reminded of their individual responsibilities with respect to both preventing and avoiding STF hazards? · Are all personnel (e.g. maintenance, cleaning staff, helideck team, deck crews, drillers, catering staff etc) clear on their responsibilities and the working practices required to eliminate slip, trip and fall hazards in all areas of the installation? Are managers and workforce aware of relevant legislation and how have they satisfied themselves that they are compliant? b 3 CONTROL a b Do individual job descriptions contain references to STF related responsibilities? Do management appraisals take into account performance in relation to the control of STFs? Do they link responsibility to outputs? COMMENTS Offshore ref 1b, f 4e, c 4e DISCUSSION POINTS c This might include: · Who is responsible: this should give name & position – are there criteria to measure the competency of responsible people? · What they are responsible for · When the work should be done – are there timetables for inspection/maintenance, housekeeping walkthroughs etc.? Are there procedures for identifying and acting upon failures of an individual to achieve adequate health and safety performance? If so, how do these relate to STFs? 4 COMMUNICATION a Is it clear how STF issues should be communicated up and down the management line and laterally across employees? DISCUSSION POINTS The following points may help to ensure effective communication of senior management commitment to the STF strategy: · Senior management involved in regular STF tours, management use specified safety topics to assess and review 4b 67 Ref TOPIC AREA · · · · b c 5 a COMMENTS Offshore ref Active involvement in investigations of STF accidents and incidents Organisation statements showing STF related roles and responsibilities Clearly documented performance standards Well publicised significant findings from risk assessments and investigations Lateral communication between employees may be facilitated by consideration of the following points: · Planned meetings (team briefings) at which information can be cascaded. These can include targeting particular groups of workers for STF critical tasks e.g. maintenance staff · Monthly or weekly ‘toolbox’ talks at which supervisors can discuss STF issues with their teams, remind them of critical tasks and precautions. Also allow employees to make their own suggestions e.g. by brainstorming re particular concerns. Is it clear how STF procedures and associated documentation is to be made available and how management monitor that such documents are available and understood? How are the results of accident/incident investigations disseminated? 4c DISCUSSION POINTS This could involve · A web site · STF articles in magazines · Publishing of a company safety digest SAFETY COMMITTEES Are slips, trips and falls from height an agenda item on the installation safety committee meetings? DISCUSSION POINTS · If STFs have been discussed at previous meetings, what were the topics? Were there any actions and how were these dealt with? · If STFs are not discussed at these meetings, is there any forum where they can be discussed? If not, what happens when there is a STF issue raised? 4b ORGANISATION RATING SCALE 1. Roles and responsibilities for safety matters are either absent or ill-defined and STFs do not feature. Safety accountability is generally delegated to a safety representative. The communication of safety issues (including STF) is only ever top down on a need to know basis and is often viewed with scepticism. Because of this, individuals are unaware of STFs as an issue. 2. Written roles and responsibilities are defined for the major aspects of safety and some of this covers STFs. However, these are not always known about or followed. STF information shared is timely and begins to have credibility with the audience. The information is primarily top down and focused on results. 3. There are some written roles and responsibilities for safety which are specifically related to STFs. Individuals know and generally follow the rules. Management work to fulfil their responsibilities but accountability for STFs is still very much at the workforce level. Meaningful discussion sometimes occurs but there is limited adoption of two-way communication. 68 4. The organisation has a well documented safety management system which sets out clearly roles and responsibilities for STFs for all individuals. These are generally accepted and individuals pay attention to STF information and frequently pass it to management. 5. There is a clear line of responsibility and accountability at all levels in the organisation with regard to slips, trip and falls which is embraced by all. Communication systems are implemented, documented and integrated to share STF best practice across the organisation. SEGMENT: PLANNING AND IMPLEMENTATION - STANDARDS, PROCEDURES AND SYSTEMS FOR CONTROLLING STF RISK Ref TOPIC AREA 6 RISK ASSESSMENTS a Does the risk assessment procedure include prompts for slips, trips and falls from height? DISCUSSION POINTS A checklist of STF hazards which need to be considered for different jobs could be developed. Prompts might come from the following areas: · Access to work sites · Movement/storage of hardware equipment · Potential contamination of the floor · General housekeeping · Standard of gratings/handrails · Provision of PPE · Placing of non-slip material and visual markings 7 a c 8 INSPECTION AND MAINTENANCE a Are slip, trip and fall hazards part of an inspection strategy? DISCUSSION POINTS A checklist could be developed to include: · Deck gratings · Stairs and handrails · Ladders · Work platforms · Housekeeping · PPE · Signs and visual markings · Access · Non-slip surfaces · Storage of liquids Is there an inspection strategy in place to ensure managers monitor areas under their control for slip, trip and fall hazards? b Offshore ref 4a PERMIT TO WORK Are slips, trips and falls from height included In the criteria to decide which tasks require a permit to work? Are locking or tagging facilities used on plant for secure isolation and mobilisation? Does this include isolation due to unacceptable slip, trip or fall risks? Is a tidy/clean workplace a requirement before a permit to work is completed? b COMMENTS 1h 1a-i 1b 69 Ref TOPIC AREA 9 CONTROL OF CHANGE a Does the control of change procedure provide clear guidance on what constitutes a change and does this cover STF hazards? DISCUSSION POINTS This could include: · the removal of decking and handrails · the changing of floor surfaces · placing or removing of signs or visual markings · removal of storage space · positioning of new plant or equipment · new PPE · erection of new access scaffolds / platforms, similarly the dismantling of redundant structures · any other temporary arrangements used for storage, access and worksites Are new equipment / hardware, cleaning products and housekeeping practices properly evaluated before introduction and does this include consideration of how they might affect the likelihood of a slip, trip or fall? b COMMENTS 10 CONTRACTOR MANAGEMENT a What are the criteria used for assessing a potential contractors safety record? DISCUSSION POINTS Would a potential contractor be asked their policy on slips, trips and falls? Is it made clear that contractors must follow the same safety requirements as the duty holder’s employees? Is particular mention made of the essential parts of the SMS? Would this include mention of STF? b 11 TRAINING a Is there any provision made for slip, trip and fall awareness in company training? DISCUSSION POINTS · Fairly simple exercises could be developed which involved the identification of slip, trip and fall hazards from pictures of offshore scenarios. · OIMs and supervisors could be briefed on the critical factors and paths that lead to slips, trips and falls. Offshore ref 5b 4a, c, d PLANNING AND IMPLEMENTATION RATING SCALE 1. The control of slips, trips and falls is limited to minimising the consequences. Action is only taken after incidents occur. 2. Some preparation is undertaken to limit the chances of slips, trips and falls but only in the area of hazard control as and when they are found - STFs are not covered in systems of work. Management take little interest and participation is limited. 3. There is a formal program to deal with slips, trips and falls at the level of hazard elimination but this is not necessarily reflected in procedures and systems of work. STFs are mostly left to the workforce to deal with. 70 4. STF issues are covered by some of the systems of work such as risk assessments. Management are active in efforts to reduce STF and often disseminate information on STF hazards from assessment which have been made. 5. STFs are covered explicitly in all systems of work such as risk assessments, maintenance programmes and permits to work. The workforce and sometimes management are involved in the assessments on a regular basis. Actions to deal with STF hazards are implemented quickly and effectively. The problem is high on the management safety agenda. SEGMENT: MONITORING/REVIEWING PERFORMANCE Ref TOPIC AREA 12 PERFORMANCE STANDARDS a Are there performance standards pertaining to slips, trips and falls? If so, how are these set and at which level (company or installation). DISCUSSION POINTS Standards may include: · The number of STF incidents in a given time · The number of STF hazards found during inspection and maintenance rounds · The number of STF audits which management/supervisors undertake over a given time · The number of violations in relation to STFs · The number of the workforce who show STF awareness when surveyed · The number of times STFs are discussed in safety meetings Do the personnel involved in setting standards understand and accept the health and safety significance of what they are expected to work towards, for example, are they aware of the risks associated with STFs? b 13 AUDITS a Do audits include checks for systems of work which will help to minimise STFs? b Is there a way of checking if STF control measures are being adopted? c Who carries out audits which have STFs within the remit? d How are recommendations from audits dealt with especially in respect of STFs? 14 ACCIDENT/INCIDENT INVESTIGATION a Are all slip, trip and fall accidents and near misses subject to reporting and investigation? How is near miss reporting encouraged and captured? Have those who are responsible for accident investigation been trained in such methods? b c d e COMMENTS Offshore ref 4b 4b DISCUSSION POINTS Are those who investigate accidents familiar with the critical factors/paths in slips, trips and falls and the associated hazards? Is guidance available? Are the underlying as well as the direct causes of STFs identified in accident investigations? Is there any corporate involvement with accident investigation? Are the results of STF accident investigations brought to the attention of senior management? Are accident/incident data analysed in a manner which allows trends in slips, trips and falls to be discerned? DISCUSSION POINTS This could be on a company and installation basis to identify and highlight STF ‘hot spots’ (e.g. drill floor, helideck, accommodation areas etc). 4b 4b 4b 71 Ref TOPIC AREA COMMENTS 15 REVIEW AND APPLICATION OF LESSONS a Are the results of STF accident/incident investigations and audits periodically reviewed so that lessons can be applied? If so, what lessons have been learned and what action taken as a result? Offshore ref MONITORING/REVIEWING PERFORMANCE RATING SCALE 1. Measurement of STF performance is not possible. The reduction of these accidents is lost within general accident reduction to comply with minimum regulatory requirements. The level of STF accidents/ incidents is a poor reflection of performance due to a substandard reporting system 2. It is possible to attain a rough idea of the slips, trips and falls problem. The risk of slips, trips and falls is looked at in general but there is no formal documentation for this process. Accident/incident investigations rarely focus on STF accidents and only look at the direct level. 3. Management has responsibility for measuring slip, trip and fall performance but this could be looked at more. Investigation systems are in place which allow assessment of STFs but communication of the results doesn’t always filter through or get acted upon. As a result, progress is inhibited. 72 4. Slip, trip and fall performance is regularly appraised through accident/incident assessment from a system which encourages people to report. Results are widely disseminated but the improvement process is mostly a management activity with little input from the work force. 5. STF performance measurement is an integral part of the safety management system and the workforce are fully committed to the programme. The strategy ensures the involvement of the workforce to secure an accurate picture of STFs and create improvement. AIDE MEMOIRE TO ASSESS STF ARRANGEMENTS DURING OFFSHORE INSPECTION Pre-visit planning As with an SMS audit, inspectors can prepare for an offshore inspection in which the aide memoire may be used in the following ways: · Choosing areas from the aide memoire where they feel STF arrangements may need particular attention during the visit based on their knowledge of the operator. NOTE: It is not necessary to cover all topics in the aide memoire for an effective audit. · Gathering information from the corresponding SMS audit on slips, trips and falls, if one exists, to help select topics for offshore inspection. · Obtaining notes from the last offshore inspection to the installation concerned and note any outstanding actions. Be aware of any previous enforcement actions that have been taken. · Becoming aware of the RIDDOR slip, trip and fall accident statistics for the installation to be visited. Using the aide memoire As with the SMS audit guide, the aide memoire is made up of questions complemented by discussion points with spaces provided for operator and inspector comments. There is also a 5 point rating scale for each of the 5 critical areas which contribute to STFs. Again, inspectors may complete this upon collection of all the necessary information in a particular area. The rating scores can be used to indicate the current suitability of arrangements on an installation for controlling STFs and to measure performance over time. Once the offshore inspection is complete, cross-referencing with the SMS audit guide can be undertaken so that the corresponding items in the guide can be traced. Again, this provides a useful check for inspectors on the alignment between policy, procedures and practice. 73 AIDE MEMOIRE TO ASSESS STFS OFFSHORE Ref TOPIC AREA 1 INSPECTION AND MAINTENANCE a Are slip, trip and fall inspections carried out independent of routine inspections so that the STF hazards are given specific focus? For the different management zones of the installation, are responsible people allocated to carry out the inspections? Are inspection staff aware of the areas where STFs are of particular risk and the hazards involved? Are the inspections regular but unscheduled? 8a Is there rotation of inspection teams between the different management zones to prevent people becoming desensitised to the STF hazards in a particular zone? How are observations from STF inspection rounds recorded? Are actions, responsible people and close out dates a part of this? Are floors/decks washed/cleared as a matter of routine before operations commence? Is a tidy and clean worksite a requirement before a permit to work is signed off? Are there specific arrangements for valve checks and maintenance? 8a b c d e f g h i COMMENTS SMS Audit Ref 8b 8a 8a 8a 8a 7c 8a INSPECTION AND MAINTENANCE RATING SCALE 1. Hardware and equipment are never inspected or maintained with slips, trips and falls in mind. These hazards are not in the inspection/maintenance procedures. Inspection teams do not know to look for these hazards. 2. There is either a written or unwritten general intention to cover STFs in inspection/ maintenance. However, these hazards are not considered as a matter of course. No formal instructions have been given to staff regarding these hazards although they are sometimes picked up. 3. Explicit instructions exist to the effect that STF hazards must be covered in inspection/ maintenance. These instructions are generally followed and the more obvious STF hazards are recorded. However, action is not always taken and staff have not been given guidance as to the areas which need scrutiny for STF hazards. 74 4. STF inspection and maintenance is carried out regularly by staff who have guidance on what to look out for and where perhaps in the form of a checklist. Appropriate resources are made available for this work. The work is carried out thoroughly and actions are closed out in good time despite limited workforce involvement. 5. Not only is STF inspection and maintenance carried out by special teams, but a culture exists where everyone takes responsibility to do their bit. In addition, OIMs and supervisors are sometimes involved in the process. The work is carried out to a high level of quality and as a result STF hazards are low. Ref TOPIC AREA 2 HOUSEKEEPING a Are there strategically placed supplies of conveniently accessible absorbent material for soaking up spillages? How are scrap and rubbish managed on the installation? How do workers ensure that there is always enough space around a worksite to move freely? b c d e f COMMENTS SMS Audit Ref 1a, 6a 1a, 6a 1a, 6a DISCUSSION POINTS Is there a procedure that material is only taken to site when it is ready to be used? Are there arrangements to ensure that cables, hoses etc are either routed to avoid walkways/stairs or where they must cross walkways they are always properly bundled and personnel protected from potential trip hazards? Has any consideration been given to posting plans of the installation showing designated storage areas for materials/equipment? Where work is being carried out that has the potential for causing slips, trips or falls (including routine washdown e.g. accommodation stairs and corridors) is it planned during ‘quiet personnel movement times’ and how much temporary signage is displayed? 1a, 6a 1a, 6a 1a, 6a HOUSEKEEPING RATING SCALE 1. Housekeeping is not on the safety agenda. The priority is to get the job done irrespective of the mess it causes. There are no instructions on housekeeping. Scrap, tools and equipment are found lying around in several areas. Spillages are not dealt with until a convenient break in the work. Hoses and cables are trip hazards. 2. There are no formal instructions on housekeeping and so it is dependent on individual supervisors and the time and resources available. Getting the work done often takes priority but there are usually clear ups after jobs are finished. Some thought is given to how things are stored to ease congestion. 3. Procedures mention housekeeping and there is a requirement for a reasonable standard. Some arrangements are in place to aid this such as bins and safe routing of pipes/hoses. The installation is generally tidy but there are one or two areas which are neglected, often due to busy periods. 75 4. Clear standards of housekeeping are set which are monitored by supervisors. Work areas are often cleared before as well as after jobs but seldom during. Arrangements are in place to promote tidiness such as a rubbish management plan. The standard of housekeeping observed is generally good. 5. There is a work instruction to clear/clean as you go to maintain a high quality of housekeeping. This is observed irrespective of the importance of the job. A culture exists within which people are tidy as a matter of course whether in the accommodation or at a work area. Work is planned with housekeeping in mind. Ref TOPIC AREA 3 WEATHER CONTROLS a Have those external operations and activities that should be significantly curtailed or ceased during adverse weather been clearly identified in the Adverse Weather Policy? b c d COMMENT SMS Audit Ref 1a DISCUSSION POINTS What other provisions are there in the Adverse Weather Policy? e.g. preparation of as much work as possible under cover in times of adverse weather. Have areas of the installation which are exposed to the effects of bad weather been assessed? DISCUSSION POINTS Has there been consideration of permanent wind breaks? (balanced against requirements of gas dispersion if appropriate) How are decisions made regarding the need for erecting temporary refuges in times of adverse weather? Is the weather forecast ever checked as part of the risk assessment for work at exposed sites? 1a 6a 6a WEATHER CONTROL RATING SCALE 1. There are no controls and no consideration regarding how bad weather might affect slips, trips and falls. Drainage is poor which may cause excess water on decks. There are several areas on the installation exposed to the elements. 2. Bad weather is only considered in extreme circumstances as and when it happens but not in relation to STFs. There may be controls from a retrospective point of view. 3. The affects of weather on STFs is not considered per se but there are measures to limit the affects of bad weather in general. There are no formal written procedures in place. Wind breaks and temporary shelters are used at some times. 76 4. Clear procedures exist in relation to controls for bad weather and action which must be taken at such times. Weather control measures are common and may be with STFs in mind. Bad weather is sometimes taken into account during risk assessment. 5. As much precaution as possible has been taken to limit the affects of bad weather on STFs. An audit has been carried out to identify exposed sites. There are clear procedures for stopping certain activities in bad weather. Management are fully committed to the bad weather procedures and workers know to follow them. Ref TOPIC AREA 4 RISK PERCEPTION AND EXPERIENCE OF SURROUNDINGS a RISK ASSESSMENTS · Is there guidance for RA? Does this include STFs? · Is there training for RAs? · Are RA findings closed out in good time? · Are any RAs monitored or checked by safety officers? THE ACCIDENT/INCIDENT MANAGEMENT LOOP · Are slip, trip and fall hazards and near misses accommodated in the installation reporting system and made clear to the workforce and supervision in reporting instructions/procedures? · Do workers know to report STF hazards and near misses? b COMMENT SMS Audit Ref 6a 4a-b, 14a-e DISCUSSION POINT A system whereby STF hazards can be flagged quickly, easily and anonymously could be implemented. This could involve the placement of boxes and STF observation cards at strategic points around the installation. · c How is the information on slips, trips and falls gathered on an installation fed back to safety managers onshore? · How is STF information fed back to workers? Are they aware of the installation/company programme to reduce STFs or about the results of STF investigations? · Are STFs on safety committee agendas? THE SAFETY INDUCTION · Is the installation/company policy on slips, trips and falls outlined? · Are people told where they can find information on STFs? · On the walkaround, are any slip, trip and fall 5a 11a, 4b 77 Ref d e TOPIC AREA COMMENT SMS Audit Ref ‘blackspots’ pointed out or examples of STF hazards? LESS EXPERIENCED WORKERS Are any provisions made for less experienced workers for their first time on the installation? DISCUSSION POINTS One way to mitigate the effects of lack of experience is to adopt a ‘buddy system’ i.e. the pairing of inexperienced staff with experienced workers for the first few days of a tour. THE SUPERVISORY AND MANAGEMENT ROLE What are the hands on roles of supervisors and OIMs in the arrangements to control slips, trips and falls? DISCUSSION POINTS Supervisors and OIMs should periodically be involved in STF inspections/audits. Debrief sessions could be held after serious slip, trip or fall accidents. There could be discussion sessions with workers on the installation programme to reduce slips, trips and falls. 11a 2a 3a-b RISK PERCEPTION AND EXPERIENCE RATING SCALE 1. People possess poor awareness of potential STF hazards and risks. The focus is on the immediate task in hand and getting the job done and STF are not part of the thinking. There is no STF information available to allow workers to become familiar with these hazards. 2. Some members of the workforce are aware of the risks posed by STFs but this is likely to have come from previous experience of the hazards as opposed to from management. There is only limited interest from management and any information which does exist is not disseminated. 3. Management acknowledge responsibility for disseminating STF risk information to the workforce but this does not always happen in practice. As a result, awareness of STF is good in some areas but patchy in others. There is basic consideration of STFs in risk assessments. 78 4. STF risks are beginning to be accepted as significant alongside more well established offshore risks. Management take action to promote these accidents to the workforce who, as a result have the information to know of the risks. 5. There is clear recognition of potential STF hazards, people have the ability to anticipate a range of STF risks and plan appropriately. On the whole, the workforce are very familiar with STF hazards and how to avoid them. Information from accidents/incidents, risk assessments etc is widely available. STF bulletins may appear on notice boards. Ref TOPIC AREA 5 QUALITY OF HARDWARE a VERTICAL LADDERS · What are the arrangements for working off ladders? b c COMMENT SMS Audit Ref 13 DISCUSSION POINTS If the work requires two hands, a platform should be provided if possible instead of a vertical ladder Work items which need to be grasped should be within convenient reaching distance of ladders (As an example of good practice, a maximum distance of 950mm) · Are ladder rungs covered with non-skid surfaces to prevent the foot from slipping? · Are ladders always attached to permanent fixtures? Do tall ladders have intermediate landings? (As a guide, those in excess of 9.1m in height) PERSONAL PROTECTIVE EQUIPMENT (PPE) AND EQUIPMENT PURCHASING · Are boots and harnesses in good condition without signs of wear and tear? · Do boots used on potentially contaminated decks have microcellular urethane or rubber soles? · Are the workforce consulted regarding the comfort and suitability of PPE? · Is there an approved installation procedure on the purchasing of PPE and other equipment/hardware? Are slips, trips and falls taken into account in equipment purchasing? · In terms of slips, trips and falls, is information collected and stored on suitable PPE and other equipment/hardware? Is this shared with other installations/onshore safety managers? STAIRS · Are tread depths consistent? (As an example of good practice, approximately 275mm and no less than 230mm) 1a 9b 79 Ref TOPIC AREA COMMENT SMS Audit Ref · d e f Are riser heights consistent? (For example, no greater than 200mm and a maximum of 230mm) · Are the leading edges taped with slipresistant bright coloured rubber? HANDRAILS · Are stairs with three or more steps provided with handrails? · Is there always at least a single tier handrail on the bulkhead side(s) of stairs? · Is there a two tier handrail on the exposed side(s) of stairs to prevent falls? · Are handrails at a convenient height for grasping? (As a guide, 890mm from the top rail to the surface of the tread) WALKWAYS AND WORK PLATFORMS · Do walkways for one person travel have enough clearance for easy access? (As an example of good practice, a width of at least 500mm or 1.1m where the passageway serves as a required emergency exit) · Do elevated work platforms have suitable space for safe work? (As an example, for work which requires moving around, a width of no less than 760mm and a depth of at least 920mm; for standing only work, a width of no less than 390mm and a depth of no less than 460mm) · Are elevated walkways provided with suitable handrails and toe boards? (As a guide, those above 610mm) VISUAL ENVIRONMENT · Are there clearly visible signs and markings to denote slip, trip and fall hazards where necessary? · Are signs duplicated in different formats and different locations to reinforce the message, without creating a proliferation of signs? · Are light levels on walkways and stairways at or around 210 lux (enough light to work comfortably at a control station say) and 110 lux 13 13 13 80 Ref TOPIC AREA COMMENT SMS Audit Ref at the very least (enough light to negotiate stairs safely)? · Are stair treads marked so they are visually distinguishable? QUALITY OF HARDWARE RATING SCALE 1. Stairs are steep, not always with suitable handrails and walkways are uneven in several places. There is an absence of visual markings to highlight STF hazards. The design of most work areas limits access. The majority of footwear is unsuitable for guarding against STFs. 2. Several cases are observed where the hardware carries a risk of STF which is unacceptable. Simple modifications could make several areas safer either in terms of physical alterations or visual markings. Access is often poor in areas of high activity. Little thought is given to the suitability of PPE for the purposes required. 3. The design of hardware is suitable to minimise the risk of STFs across much of the installation. Very few gratings are out of place and stairs are protected in most cases. Visual markings are present for the more obvious hazards. PPE is robust and good for the work but is often worn. Access is a problem in some important areas. 81 4. There are very few noticeable STF hazards either on walkways or stairs and where they do exist they are flagged by signs. Access is rarely a problem due to either good design or the way in which hardware is arranged. PPE is suitable for guarding against STF and mostly in good condition. 5. The installation has been designed according to ergonomic principles. This ensures that access is good and permanent fixtures carry a low risk of STFs due to appropriate design and explicit visual markings. PPE is maintained at a high quality and is suited to the risks in particular jobs. BOMEL CONSORTIUM RIN ASSESSMENT TOOL FOR ASSESSING FACTORS IN STFs Using the RIN assessment tool The RIN assessment tool may be used by safety managers/officers, and OIMs to assess their current status in relation to the factors which influence the likelihood of STFs on their installations, specific to the company situation. The RIN diagram can be used to assess which are the strongest influences on slips, trips and falls from height in a particular company in one or a combination of the following ways: · As a framework for structuring workshop sessions on assessing risk · To develop questionnaires for risk assessment · For identifying risk control measures and for assessing their effectiveness The six most influential direct factors in STFs have each been assigned a different colour. It is then possible to follow that colour down through the diagram to find the strongest influences at the lower levels on the direct cause that was the starting point. In some cases a lower level factor is the most influential at that level for all critical factors at the level above and so this is reflected in the colour coding. Definitions for all the factors in the RIN are contained in Support Information for STFs Offshore Final Report BOMEL reference C919\05\174u. The scales allow an assessment of the quality of different factors in STFs and so where risk control measures may be needed. 82 Slips, Trips and Falls UNDESIRABLE EVENT Human DIRECT CAUSES Hardware External Housekeeping Inspection/ Maintenance Quality of Hardware Quality of PPE Fatigue Attentiveness Physical Fitness Experience Weather Motivation Risk Perception Compliance Availability of suitable human resources Communication Visual environment D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 DIRECT LEVEL INFLUENCES Work Organisation Acc / Incident mmt loop Safety Culture Management Supervision Training Procedures Equipment purchasing Inspection & maintenance process Terms & conditions O1 O2 O3 O4 O5 O6 O7 O8 O9 O10 ORGANISATIONAL LEVEL INFLUENCES Key Company Profitability Ownership & Control Company Culture Organisational Structure Safety Management Labour Relations C1 C2 C3 C4 C5 C6 CORPORATE LEVEL INFLUENCES Political Influence Regulatory Influence Market Influence Societal Influence E1 E2 E3 E4 ENVIRONMENTAL LEVEL INFLUENCES Risk perception critical path Inspection/maintenance critical path Housekeeping critical path Experience critical path Weather critical path Quality of hardware criticla path Influences all critical factors above Figure B.1 – Colour coded RIN showing critical factors/paths in STFs 83 Printed and published by the Health and Safety Executive C0.35 03/02 ISBN 0-7176-2327-0 OTO 2002/001 £25.00 9 780717 623273