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Fairfax County Fire and Rescue Department – FY 2010
Fairfax County Fire and Rescue Department FY 2008 – FY 2010 Strategic Plan Table of Contents Fire and Rescue Department’s Vision and Mission ……………………………………………... 2 Fire and Rescue Department’s Core Values …………………………………………………….3 Fire and Rescue Department’s Strategic Objectives ……………………………………………4 FY 2008 – FY 2010 Strategic Objectives with Strategic Initiatives: Strategic Objective # 1 - Service Delivery.…………………………………………........…5 Strategic Objective # 2 – Influence Public Policy………....………………………………...6 Strategic Objective # 3 - Education and Training…………………………………………..7 Strategic Objective # 4 - Health and Safety………………………………………………8 Strategic Objective # 5 - Diversify Workforce ….……………………………………….. 9 Strategic Objective # 6 - Organizational Effectiveness……………………………… 10-11 Participants in development of Strategic Plan………………………………………..………. 12 1 Fairfax County Fire and Rescue Department The Fire and Rescue Department’s strategic plan consists of the department’s vision and mission statements, core values and strategic objectives. These elements provide a consistent framework for all planning decisions, actions, and long-range initiatives. An effective vision statement defines what the organization is striving to become. The mission statement describes the role of the organization. The core values are the beliefs and principles that explain how employees will act and make decisions. The strategic objectives are action-oriented statements that describe how the organization will achieve its mission. Vision Dedicated to being the best community-focused fire and rescue department ensuring a safe and secure environment for all. Mission Provide the highest quality services to protect the lives, property, and environment of our community. 2 Fire and Rescue Department’s Core Values Professional Excellence We believe the pursuit of excellence and demonstrating high professional standards are critical to our work. To ensure the best possible service for our community, the Fire and Rescue Department supports continuous training and encourages professional development. Health and Safety We believe our health and safety are essential to fulfilling the Fire and Rescue Department’s mission. We are committed to providing the best health and safety programs for our members’ well-being and operational readiness. Diversity We know Fairfax County is a diverse community, and we commit to meeting its ever-changing needs. We are dedicated to reflecting and respecting that diversity throughout our organization. We will respect the diversity of our community by providing compassionate and quality service to all. Teamwork and Shared Leadership We know well-functioning teams of people are more effective than individuals working separately; our lives depend on it. We believe individuals have the capacity to lead, and our organization values leadership at all levels. Teamwork and shared leadership are integral to our organization, and we will seek out and value the opinions of our members. Effective Communication We believe communication is essential to the cohesiveness and performance of our organization. We are committed to providing effective and responsive means of communication throughout the organization and the community. Integrity We understand the trust placed in us by the public and our colleagues is integral to the performance of our duties. We are committed to honest and ethical behavior, and we will hold ourselves accountable to these values. Community Service and Involvement We believe we have a duty to be involved in the communities where we work. Our responsibility is to protect life, property, and the environment. We are committed to fulfilling our responsibility and to deepening our involvement in the community we serve. No request or inquiry will go unanswered. Innovation We recognize and understand that the constancy of change in our community and industry impacts our business daily. We are committed to seeking out and implementing innovative and progressive thinking to address change effectively to benefit those we serve. 3 Fire and Rescue Department’s Strategic Objectives Develop and deliver the highest quality medical, fire suppression, technical rescue, hazardous materials, water rescue, life safety education, fire prevention and investigation services. Maintain a leadership role in local, state, and national public safety initiatives. Ensure workforce readiness and leadership development by providing innovative education and training programs. Ensure workforce health and safety by developing and maintaining effective programs and policies. Reflect the community we serve by recruiting and retaining a diverse workforce. Increase organizational effectiveness by developing and maintaining capacity of facilities, apparatus, equipment and technology; and improving internal processes. 4 Strategic Objective # 1 – Service Delivery Develop and deliver the highest quality medical, fire suppression, technical rescue, hazardous materials, water rescue, life safety education, fire prevention and investigation services. Strategic Initiative Lead/Project Manager (PM) Timing 1.1 Evaluate EMS service delivery needs for the community and restructure or define a service model to fit those needs. Lead: AC Dave Rohr PM: DC Christine Woodard FY08 1.2 Develop and evaluate a Standards of Response Coverage to analyze performance and to determine future service delivery configurations. Lead: AC Daryl Louder PM: Laurie Stone FY08 – FY09 1.3 Continue implementation of plan for fire prevention training and education to operations personnel, the construction industry, and vendors. Lead: AC Daryl Louder PM: BC Keith Johnson FY08 – FY10 1.4 Prepare a comprehensive update of the department’s Staffing Needs Analysis. Lead: AC John Caussin PM: Toni Garcia Asst PM: Kim Panzer FY08 – FY09 5 Strategic Objective # 2 – Influence Public Policy Maintain a leadership role in local, state, and national public safety initiatives. Strategic Initiative Lead/Project Manager (PM) Timing 2.1 Continue to actively influence the development of codes and standards as well as participate in local, state, and national regulatory agencies and legislative committees. Participate in the International Code Council (ICC) Develop a succession plan for representatives to the National Fire Protection Agency (NFPA) Participate in the National Highway & Traffic Safety Administration – Office of Emergency Medical Services (NHTSA-EMS) Develop a strategy to have residential sprinklers built in all new homes Lead: AC Daryl Louder PM: DC Derek Baker FY08 FY10 2.2 Initiate a Citizens Advisory Committee. Lead: FC Ron Mastin PM: TBD FY09 FY10 6 Strategic Objective # 3 – Education and Training Ensure workforce readiness and leadership development by providing innovative education and training programs. Strategic Initiative Lead/Project Manager (PM) Timing 3.1 Lead: AC Dave Rohr Continue to analyze training curriculum and delivery methods and begin implementation of PM: Teri Caswell recommendations for training models. 3.2 Maintain and enhance a mentorship program for leadership development. Lead: AC John Caussin PM: DC Garrett Dyer FY08 FY08 FY10 7 Strategic Objective # 4 – Health and Safety Ensure workforce health and safety by developing and maintaining effective programs and policies. Strategic Initiative Lead/Project Manager (PM) Timing 4.1 Continue to enhance the department’s Health and Wellness program to maintain and improve employee health and wellness. Improve the Peer Fitness Program. Fully implement the IAFF Wellness/Fitness Initiative. Institute department PT program reporting. Lead: AC John Caussin PM: DC Kevin Kincaid FY08 – FY10 4.2 * Continue development and implementation of a phased-in safe staffing plan to include: 4th person on trucks 2nd safety officers command aides Lead: AC John Caussin PM: Toni Garcia Asst PM: Kim Panzer FY08 FY10 * Combined with Strategic Initiative 1.4 8 Strategic Objective # 5 – Diversify Workforce Reflect the community we serve by recruiting and retaining a diverse workforce. Strategic Initiative Lead/Project Manager (PM) Timing 5.1 Analyze retention and attrition trends. Lead: AC John Caussin PM: Toni Garcia Asst PM: Capt. Sandy Caple FY08 5.2 Develop a marketing-oriented strategy to recruit a diverse workforce to sustain a combination Fire and Rescue Department. Develop an incentive program for employees to recruit a diverse workforce. Increase targeted advertising aimed at recruiting a diverse workforce. Increase staff in recruitment section dedicated to local and distant recruiting. Research and analyze programs such as the Police Cadet Program and partnering with High School programs. Lead: AC John Caussin PM: Capt. Cheri Stroup Asst PM: Jeff Katz FY08FY10 9 Strategic Objective # 6 – Organizational Effectiveness Increase organizational effectiveness by developing and maintaining capacity of facilities, apparatus, equipment and technology; and improving internal processes. Strategic Initiative Lead/Project Manager (PM) Timing 6.1 Implement the top three recommendations from the Ludwig Study. 1. Execute Volunteer Agreements 2. Update Volunteer Utilization Plan 3. Redefine role of Volunteer Fire Commission Lead: AC John Caussin PM: Jeff Katz FY08FY09 6.2 Integration and utilization of new CAD/RMS system to replace Altaris. Lead: AC Daryl Louder PM: BC Dean Cox FY08FY10 6.3 Design and develop a FRD centralized training data and records management system. Lead: AC Daryl Louder PM: Mike McElroy FY08FY10 6.4 Address Logistics Distribution Center infrastructure to expand and upgrade to meet future needs. Lead: AC Daryl Louder PM: DC Andrew Snead FY08FY09 10 Strategic Objective # 6 – Organizational Effectiveness Increase organizational effectiveness by developing and maintaining capacity of facilities, apparatus, equipment and technology; and improving internal processes. Strategic Initiative Lead/Project Manager (PM) Timing 6.5 Research and develop criteria for an urban fire station design to include in the Fire Station Design Manual. Lead: AC Daryl Louder PM: Diana Imlay FY08 – FY09 6.6 Increase capacity and renovate the training academy. Lead: AC Daryl Louder PM: Diana Imlay FY08FY10 6.7 Determine the department’s functional and facility needs and requirements for a new Public Safety Headquarters building. Lead: AC Daryl Louder PM: DC Dave McKernan Asst PM: Laurie Stone FY08FY09 6.8 Lead: FC Ron Mastin Develop a business plan for a knowledge management system for departmental information PM: Teri Caswell with electronic capability for archiving and retrieving data. 6.9 Redesign department’s performance measures. Lead: FC Ron Mastin PM: Laurie Stone FY08 FY08 FY09 11 Fairfax County Fire and Rescue Department The following individuals participated in the development of the FY 2008 – FY 2010 Strategic Plan through their participation in the department’s annual planning retreat on June 1, 2007. Beth Adams Bill Atwell Dereck Baker Anthony Barrero Edie Beitzel William "Buck" Best Don Brasfield Ed Brinkley John Burke Carlton Burkhammer Earl Burroughs Glenn Bydume Sandra Caple Raul Castillo Teri Caswell John Caussin MaryAnn Combs Shirley Crawley Yvonne Dabney Marc Davidson Mike Deli Duane Dodwell Garrett Dyer Stan Earl Felecia Edwards Colin Flanigan Tim Fleming Ramiro Galvez William Garrett Ben Gibson Jared Goff Sarah Goldman Danny Gray Barry Harlowe David Hessler Camilla Hollenbeck Gregory Hunter Diana Imlay Reginald Johnson Thomas Johnson Kevin Kincaid Kim Klaren Tony Kostecka Reggie Lassiter George Loayza Daryl Louder Mike McElroy Francis Mensah Richard Merrell Bob Mizer Mike Mohler Keith Morrison John Niemiec Kim Panzer Alan Pearson Dana Powers Rick Roatch David Rohr Chuck Ryan Chris Schaff Cathy Schultz-Rinehart Dan Shaw Andrew Snead Kathleen Stanley Laurie Stone Cheri Stroup Christopher Tilles Rodney Vaughan Kristine Wallace Lee Warner Chester Waters Jerome Williams Mike Wood Christine Woodard Elton Wright Tim Young Richard Yuras Bobby Zoldos Individuals in Italics are members of the Planning Leadership Team. 12