Department of Transportation 40-03-FAIRFAX CONNECTOR

Department of Transportation
40-03-FAIRFAX CONNECTOR
Fund/Agency: 001/40
Personnel Services
Operating Expenses
Recovered Costs
Capital Equipment
Total CAPS Cost:
Department of Transportation
$511,114
$26,772
($162,212)
$0
CAPS Percent age of Agency To t al
$375,674
6.2%
Federal Revenue
$0
State Revenue
$0
User Fee Revenue
$0
Other Revenue
$0
Total Revenue:
$0
93.8%
Net CAPS Cost:
$375,674
FAIRFAX CONNECTOR
Positions/SYE involved
in the delivery of this
CAPS
All Other Agenc y CAPS
8/8.2
u CAPS Summary
This unit is comprised of the Fairfax County staff responsible for the provision of FAIRFAX
CONNECTOR bus service in the County. The County has contracts with several private
contractors, who are responsible for actually operating this bus service. The operation of the
FAIRFAX CONNECTOR is contained in Fund 100, County Transit Systems.
The County staff of the Fairfax Connector unit in Fund 001 perform the following activities
associated with the FAIRFAX CONNECTOR: operations planning, contract management, quality
assurance, customer service, passenger information, capital needs identification, and
budgeting. These staff determine where and when FAIRFAX CONNECTOR service will be
provided; secure and oversee the various contractors whose employees include bus drivers,
mechanics, dispatchers, street supervisors, telephone information operators, and others;
monitor the quality and performance of FAIRFAX CONNECTOR service; work with the County’s
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Output:
FAIRFAX CONNECTOR
Passengers
4,736,026
4,773,876
5,586,462
6,100,000
6,400,000
276
228
255
304
319
39
34
41
38
30
6.6%
0.8%
17.0%
9.2%
4.9%
Efficiency:
FAIRFAX CONNECTOR
passengers per staff hour
Service Quality:
FAIRFAX CONNECTOR
complaints per 100,000
passengers
Outcome:
Percent change in
FAIRFAX CONNECTOR
passengers
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