Comments
Description
Transcript
Document 1910018
TABLE OF CONTENTS Page President’s Letter Table of Contents Campus Map and Photographs Executive Summary ....................................................................................................................... 1 About USU ...................................................................................................................................... 4 USU at a Glance ............................................................................................................................. 6 Eligibility Requirements: NWCCU Compliance......................................................................... 7 1997 and 2002 NWCCU Commendations and Recommendations .......................................... 10 2007 ANALYSIS Standard One: Mission and Goals, Planning and Effectiveness ................................. 13 1.A. Mission and Goals........................................................................................ 13 1.B. Planning and Effectiveness .......................................................................... 20 Standard Two: Educational Program and Its Effectiveness ....................................... 26 2.A. General Requirements .................................................................................. 26 2.B. Educational Program Planning and Assessment .......................................... 33 Policy 2.2. Educational Assessment .................................................................... 37 2.C. Undergraduate Program ............................................................................... 54 2.D. Graduate Program ........................................................................................ 57 2.E. Graduate Faculty and Related Resources ..................................................... 59 2.F. Graduate Records and Academic Credit....................................................... 60 2.G. Continuing Education and Special Learning Activities ............................... 61 2.H. Non-Credit Programs and Courses .............................................................. 69 Summaries of Academic Department Self-Studies ......................................... 71 College of Agriculture .................................................................................... 71 Agricultural Systems Technology Education ......................................... 71 Animal, Dairy, and Veterinary Sciences................................................. 73 Nutrition and Food Sciences ................................................................... 74 Plants, Soils, and Climate ....................................................................... 77 College of Business ........................................................................................ 80 Accountancy ........................................................................................... 80 Business Administration ......................................................................... 82 Economics............................................................................................... 83 Management and Human Resources ....................................................... 85 Management Information Systems ......................................................... 86 College of Education ...................................................................................... 88 Communicative Disorders and Deaf Education ...................................... 88 Elementary Education ............................................................................. 90 Family, Consumer, and Human Development ........................................ 91 Health, Physical Education, and Recreation ........................................... 92 Instructional Technology ........................................................................ 93 Psychology .............................................................................................. 95 Secondary Education .............................................................................. 96 Special Education and Rehabilitation ..................................................... 97 College of Engineering ................................................................................... 99 Biology and Irrigation Engineering ........................................................ 99 Civil and Environmental Engineering .................................................. 100 Electrical and Computer Engineering ................................................... 103 Engineering and Technology Education ............................................... 104 Mechanical and Aerospace Engineering ............................................... 106 College of Humanities, Arts, and Social Sciences ........................................ 108 Art ......................................................................................................... 108 English .................................................................................................. 109 History .................................................................................................. 111 Interior Design ...................................................................................... 112 Intensive English Language Institute .................................................... 113 Journalism and Communication ........................................................... 115 Landscape Architecture and Environmental Planning .......................... 116 Languages, Philosophy, and Speech Communication .......................... 118 Music .................................................................................................... 121 Political Science .................................................................................... 123 Sociology, Social Work, and Anthropology ......................................... 125 Theatre Arts .......................................................................................... 127 College of Natural Resources ....................................................................... 130 Environment and Society ...................................................................... 130 Watershed Sciences .............................................................................. 132 Wildland Resources .............................................................................. 134 College of Science ........................................................................................ 136 Biology ................................................................................................. 136 Chemistry and Biochemistry ................................................................ 138 Computer Science ................................................................................. 139 Geology................................................................................................. 141 Mathematics and Statistics.................................................................... 144 Physics .................................................................................................. 146 Honors Program ............................................................................................ 149 Standard Three: Students ............................................................................................ 151 3.A. Purpose and Organization .......................................................................... 151 3.B. General Responsibilities............................................................................. 156 3.C. Academic Credit and Records .................................................................... 161 3.D. Student Services ......................................................................................... 163 3.E. Intercollegiate Athletics.............................................................................. 177 Standard Four: Faculty ................................................................................................ 183 4.A. Faculty Selection, Evaluation, and Development ...................................... 183 4.B. Scholarship, Research, and Artistic Creation ............................................. 192 Standard Five: Library and Information Resources ................................................. 205 5.A. Purpose and Scope ..................................................................................... 206 5.B. Information Resources and Services .......................................................... 207 5.C. Facilities and Access .................................................................................. 215 5.D. Personnel and Management ....................................................................... 218 5.E. Planning and Evaluation ............................................................................. 221 Standard Six: Governance and Administration ......................................................... 223 6.A. Governance System ................................................................................... 223 6.B. Governing Board ........................................................................................ 223 6.C. Leadership and Management ..................................................................... 225 6.D. Faculty Role in Governance ....................................................................... 227 6.E. Student Role in Governance ....................................................................... 227 Policy 6.1. Affirmative Action and Non-Discrimination ................................... 228 Policy 6.2. Collective Bargaining ...................................................................... 228 Standard Seven: Finance .............................................................................................. 230 7.A. Financial Planning ..................................................................................... 230 7.B. Adequacy of Financial Resources .............................................................. 234 7.C. Financial Management ............................................................................... 236 7.D. Fundraising and Development ................................................................... 239 Standard Eight: Physical Resources ........................................................................... 241 8.A. Instructional and Support Facilities ........................................................... 241 8.B. Equipment and Materials ........................................................................... 248 8.C. Physical Resource Planning ....................................................................... 251 Standard Nine: Institutional Integrity ........................................................................ 254 2007 SYNTHESIS Utah State University: Changes, Challenges and Plans ........................................... 259 List of Required and Suggested Supporting Documentation ................................................. 267 (See http://aaa.usu.edu/Assessment/Documentation_Sup.aspx for links) EXECUTIVE SUMMARY Process Organization of Self-Study Utah State University initiated the task of developing its NWCCU Self-Study in May 2005 with the appointment of a Planning Committee consisting of: The first section of the self-study is ―About USU‖, which provides a brief overview of the university. It is followed by a response to the Eligibility Requirements and then a section that discusses commendations and recommendations made by NWCCU as a result of the 1997 accreditation visit and also recommendations made by President George Dennison following his 2002 interim review. Craig Petersen (Director of Analysis, Assessment, and Accreditation), Chair Gary Kiger (Dean of Humanities, Arts, and Social Sciences) Sydney Peterson (President‘s Chief of Staff) David Stephens (Former Dean of Business) Dennis Welker (Faculty Senate) The largest segment of the document is the ―Analysis‖ section, which focuses on the nine NWCCU accreditation standards. The final section is designated as a ―Synthesis‖ in the sense that it brings together the basic findings of the self-study process. It starts with a brief review of important events at USU since the 1997/2002 NWCCU site visits and then considers the major challenges facing the university and how the university is responding or plans to respond to those challenges. That group provided general oversight for accreditation activities. In September 2005, a Steering Committee was established which includes the Planning Committee plus the nine chairs (as shown in the ―Participants‖ section below) of the committees charged with writing the self-study sections addressing NWCCU standards. In January 2006, the members of the nine committees received an invitation from the President to participate in writing the self-study. All supporting documentation required by NWCCU for the self-study is found at http://aaa.usu.edu/Assessment/Documentation_S up.aspx . A goal was set by the Planning Committee that the entire self-study document would not exceed 260 pages. Consequently, each of the nine committees was given a maximum number of pages for its section. Committees were asked to focus on an analysis and assessment of their standard as it relates to USU. Each committee was also asked to submit a ―near-finished‖ draft of its section by mid-March 2007, and this goal was met. Self-studies for academic departments were developed during that period and summaries of these self-studies are included as part of Standard Two. Findings In addressing the nine NWCCU standards, challenges and recommendations have been identified and are included at the end of the major elements of each standard. The synthesis section found at the end of the self-study considers how the challenges and recommendations from each standard interrelate and provides a broader explanation of the major challenges facing USU and also the university‘s plans for responding to those challenges. The next few months were used to conduct a campus-wide review of the document. In midJuly, the required notice was published requesting comments about the university. 1 Mary Doty (Counseling Center) Brian Evans (Athletics) Tiffany Evans (Student Involvement/Leadership) Linda Gilgen (Children‘s House) Stephanie Hamblin (University Advising) Dave Hansen (Bookstore) Steve Jenson (Housing Services) Joan Kleinke (AAA Office) Kevin Kobe (Campus Recreation) Steve Mecham (Campus Police) John Mortensen (University Advising) Jeannie Pacheco (International Student Services) Dallin Phillips (Student Services) Jennifer Putnam (Admissions/Recruitment) Carol Rosenthal (Academic Resource Center) Steve Sharp (Financial Aid) Patricia Stevens (Women‘s Center) Suzann Thorpe (Student Services) Jay Wamsley (Student Media) Chuck Weaver (Dining Services) Self-Study Participants The following individuals participated in writing the USU Self-Study: Standard One: Mission and Goals Juan Franco (VP Student Services), Chair Joyce Albrecht (Advancement Office) Ann Aust (Research Office) Byron Burnham (Dean, Grad School) Don Cooley (Dept Head, Computer Science) Raymond Coward (Provost) John DeVilbiss (Director, PR/Media Relations) Kevin Dustin (Athletics) Glenn Ford (VP Business) Chuck Gay (Extension) Stacie Gomm (Instructional Technology) Gary Kiger (Dean, HASS) Derek Mason (Faculty Senate) Teresa McKnight (Innovation Campus) Quinn Millet (President, ASUSU) Craig Petersen (AAA Office) Sydney Peterson (President‘s Office) Larry Smith (Provost‘s Office) Maure Smith (ASUSU) Rory Weaver (Instructional Technology) Standard Four: Faculty Chris Fawson (Assoc. Dean, Business), Chair Jeff Broadbent (Research Office) David Paul (Research Office) Russ Price (Research Office) Ed Reeve (Faculty Senate) Larry Smith (Provost‘s Office) Gary Straquadine (Agriculture) Irene Whittier (Human Resources) Standard Two: Educational Program and Its Effectiveness Shelly Lindauer (Assoc. Dean, Grad School), Chair Byron Burnham (Dean, Grad School) Kay Forsyth (Study Abroad Office) Norm Jones (Dept Head, History) Joyce Kinkead (Research Office) Joan Kleinke (AAA Office) Ronda Menlove (RCDE) John Mortensen (Registrar) Craig Petersen, (AAA Office) Dan Peterson (Conference Services) Larry Smith (Provost‘s Office) Bill Strong (RCDE) Standard Five: Library and Information Resources John Elsweiler (Acting Director, Library), Chair Bob Bayn (Instructional Technology) Lisa Berreau, (Faculty) Steve Harris (Library) Wendy Holliday (Library) Will Popendorf (Faculty Senate) Betty Rozum (Library) James Sanders (Faculty) Ed Stafford (Faculty) Standard Three: Students Standard Six: Governance and Administration Eric Olsen (Director, Student Center), Chair Nazih Ali-Rashid (Student Support Services) Diane Baum (Disability Resources) Noelle Call (1st Year Experience) Donna Crow (Career Services) Jim Davis (Student Health) Moises Diaz (Multicultural Office) Martha Dever (Dept Head, Secondary Educ), Chair Justin Atkinson (ASUSU) Lee Burke (Government Relations) John Kras (Faculty Senate) Dave Ottley (AAEO Office) Larry Smith (Provost‘s Office) 2 Standard Seven: Finance David Cowley (Controller), Chair Rick Allen (Controller‘s Office) Steve Broadbent (Extension) Cindy Durtschi (Faculty) Larry Hipps (Faculty Senate) Kelly Olsen (Controller‘s Office) Whitney Pugh (Budget Office) Joan Scheffke (Advancement) Jeannie Simmonds (Advancement) Joe Vandemerwe (Budget Office) Standard Eight: Physical Resources David Luthy (Associate Dean, Business), Chair Lee Alder (Controller‘s Office) Ben Berrett (Facilities) Eileen Campbell (Facilities) Steve Bilbao (Safety Office) Dave Cowley (Controller‘s Office) Stacie Gomm (Instructional Technology) Kevin Grover (Instructional Technology) Darrell Hart (Assoc. VP, Facilities) Dale Huffaker (Real Property/Risk Management) Jonathon Kadis (Instructional Technology) Stan Kane (Campus Planning) Lisa Leishman (Parking) Dave Petersen (Facilities) Kevin Phillips (Facilities) Suzanne Pratt (Facilities) Kathleen Robinson (RCDE) Andy Shinkle (RCDE) Roland Squire (Controller‘s Office) Maurice Thomas (Faculty) Standard Nine: Institutional Integrity Eddy Berry (Faculty, SSWA), Chair Stan Allen (Faculty) Jennifer MacAdam (Faculty) Russ Price (Research Office) Craig Simper (University Counsel) Larry Smith (Provost‘s Office) Special Thanks for Editorial Assistance Marilyn Bloxham Linda Keith Joan Kleinke 3 ABOUT USU supporting those endeavors. The university‘s mission statement affirms that ―academics comes first‖ and its vision statement aspires that USU will be ―internationally recognized for its exceptional learning opportunities.‖ Furthermore, USU Board of Trustees policy specifies that instruction of students is ―the foremost activity of Utah State University.‖ Utah State University is part of a 10-institution state system of higher education governed by the Utah State Board of Regents. The university also has its own Board of Trustees. Founded in 1888 as the Utah Agricultural College, USU officially became a university in 1957. The university awarded its first advanced degrees in 1916 and bestowed its first doctoral degrees in 1950. Over a period of 119 years, nearly 700,000 students have enrolled as the institution has evolved from a small, agricultural college to a major university that is nationally and internationally recognized for its intellectual and technological leadership. Classroom instruction, however, is only part of a student's experience at USU. Since 1890, students have participated in both academic and social organizations. Students began publishing a newspaper in 1902 and drafted a constitution for student government in 1908, the predecessor of the current Associated Students of Utah State University. The goal of a land-grant college, according to the institution's first president Jeremiah W. Sanborn, is not just to provide training for students, but to provide for their "liberal education as ... citizen[s]." All 15 university presidents, from Sanborn through current President Stan L. Albrecht, have embraced that sentiment. USU is located in the city of Logan in Cache Valley, which is 80 miles north of Salt Lake City. The surrounding area, including ski resorts, lakes, rivers, and mountains, makes Cache Valley one of the finest recreational environments in the nation. For a region with a population of about 100,000, the community and the university support a surprising array of firstrate cultural offerings provided by visiting artists and touring companies, faculty, students, and members of the community. In addition, Cache Valley is a very safe location—ranked as the safest metropolitan area in the United States in 2006. The contributions of the university are appreciated by the local residents, resulting in a unique living-learning community for students, faculty, and staff. Seven of the last eleven Utah Carnegie Professors of the Year came from USU. In 2007, USU was designated by the Princeton Review as one of 165 ―America‘s Best Value Colleges,‖ based on excellent academics, generous financial aid, and low tuition. Research Research has been a distinguishing characteristic of the university since the Utah Agricultural Experiment Station began its operations in 1890. Under a prior classification scheme, USU was categorized as a Research I institution by the Carnegie Foundation. Under the current system, the university is designated a Doctoral Research University—High Research. As Utah's land-grant and space-grant institution, USU currently has a faculty of 850 who provide education for more than 23,000 undergraduate and graduate students, including 10,000 served at regional campuses and by distance education throughout the state. The university offers a total of 200 undergraduate, 90 masters, and 35 doctoral programs. From land, water, and space to life enhancement, research permeates all of USU‘s seven colleges and its 43 academic departments. The university also supports a diverse number of specialized centers and laboratories in the Teaching Teaching has always been the core component of the university. USU faculty members are committed to teaching and mentoring their students, and the administration is committed to 4 sciences, education, business, arts, humanities, agriculture, natural resources, and engineering. Hands-on learning opportunities for students are plentiful because of the scope of USU‘s research activity. Last year, the university attracted nearly $140M in external research funding. This level of research activity, along with stellar faculty mentors, enables more than 700 undergraduates to pursue their own research projects every year. Research also funds stipends and the purchase of high-technology equipment that is available for use by undergraduate and graduate students. Facilities USU occupies 7,000 acres of land, 400 of which are on the Logan campus which has more than 200 buildings, with 63 devoted to academics. The university also has three branch campuses and maintains Extension Offices that provide services to residents in each of Utah's counties. Facilities at USU are continually being expanded and improved. A new facility for the College of Engineering was completed in 2004 and additional classroom and laboratory space for Engineering is currently under construction. A cutting-edge library and a Laboratory School for elementary-age children opened in Fall 2005. A world-class performance hall was added in 2006, and a 600-bed living-learning center opened the same year in the heart of the campus. The Utah Water Research Laboratory has provided valuable research on water resources since its inception in 1963. The lab's endeavors have not only impacted Utah, but have attained national and international reach and acclaim. Currently, it has projects in all of Utah‘s 29 counties and in 40 other countries. USU‘s Innovation Campus, just north of the main campus, is growing rapidly as the university and private industry partner to create and market technology and to develop new products and jobs for Cache Valley and the State of Utah. USU expertise has also had a major impact on the nation's space program, where the Space Dynamics Laboratory, associated with the Center for Atmospheric and Space Sciences, has worked closely with NASA since the early 1960s. The university's current emphasis in space science and engineering research spans nearly five decades. More USU projects have been carried into space by NASA shuttles than from any other university in the world. More on USU research is at http://www.usu.edu/research. Athletics USU has a long and distinguished tradition of participation in intercollegiate athletics. The university is a member of the Western Athletic Conference and has men‘s and women‘s teams competing in 16 sports, providing opportunities for 325 student-athletes. Currently, USU has the highest graduation rate in the WAC. Extension Founded in 1907 as the Utah Cooperative Extension Service, USU Extension disseminates information through Extension Offices serving each county. Involvement in outreach preserves USU‘s historical land-grant tradition of providing service to the state, nation, and world. Development In March 2007, USU announced the public phase of the first comprehensive campaign in the university‘s history. The goal for this effort is to raise $200M by 2010--$55M for scholarships and named faculty positions, $95M to enhance programs, and $50M for new facilities. The university has maintained an international scientific presence since the aftermath of World War II, when it was selected to help develop the agricultural resources of Iran under the Point IV Program. For more on USU Extension see http://www.nxtbook.com/nxtbooks/utahstate/ar0 7/index.php. The next page, USU AT A GLANCE, provides basic data about faculty, students, and finances at USU. 5 USU AT A GLANCE Established 1888 Colleges New Freshmen (Fall 2006) Female Minority International Top 10% of HS Class Average High School GPA Average ACT Score 7 Academic Departments/Programs 43 Full-Time Employees (Fall 2006) Instructional Faculty Non-Instructional Faculty Staff Total Revenue (2005-06) 2,612 725 109 1,778 New Graduate Students (Fall 2006) Female Minority International Average GRE Verbal Score Average GRE Quantitative Score Average GRE Analytical Score $434 million Tuition and Fees $62 million Contracts & Grants $147 million State Appropriations $145 million Private Gifts $7 million Auxiliary Enterprises $28 million Other $35 million Bachelor Master Doctoral 16,634 Main Campus Undergraduate Graduate Continuing Education (Less duplicates) 681 38.0% 2.7% 13.0% 496 653 607 3,230 847 81 Student Expenses (2006-07) Main Campus 12,506 Continuing Education 4,128 Headcount Enrollment (Fall 2006) 56.3% 4.7% 1.4% 25% 3.5 23.7 Degrees (2005-06) Research Expenditures (2005-06) $139 million FTE Enrollment (Fall 2006) 2,562 UG Resident Tuition & Fees $3,949 (30 credits) UG Non-Resident Tuition & Fees $11,448 (30 credits) Grad Resident Tuition & Fees $3,735 (20 credits) Grad Non-Resident Tuition & Fees $11,646 (20 credits) 23,623 14,444 12,779 1,665 10,109 (930) 6 Room and Board (Two semesters) $4,400 Other Expenses $4,380 ELIGIBILITY REQUIREMENTS: NWCCU COMPLIANCE Utah State University is in compliance with NWCCU requirements. Specifically: 6. Administration. The university provides adequate academic, information technology, social, medical, and other support services to meet the needs of students, faculty, and staff. 1. Authority. USU is authorized to operate and award degrees by the Utah Board of Regents. 7. Faculty. More than 98% of tenured/tenure-track faculty have terminal degrees. As is evident in Standard 4.A.2, the faculty are involved in all aspects of curriculum planning and review, and also in university governance. 2. Mission and Goals. USU‘s mission statement is published in the USU General Catalog and also online at http://www.usu.edu/president/missionstatem ent/. The University role statement, as defined by the Regents, is found at http://utahsbr.edu/policy/r312.htm. USU‘s student-faculty ratio is higher than at peer institutions, but has declined in the last few years. The faculty‘s instructional workload is consistent with Regents‘ policy for research universities. As demonstrated by Table 4.4, the faculty are very active in research, scholarship, and creative activities. 3. Institutional Integrity. The university is administered under policies and procedures that result in respect for individuals and in a non-discriminatory manner. See the Administrative Code and the Conduct of Ethics Guide which are found at http://www.usu.edu/aa/ethics/regulations.cf m, the Faculty Code which is published at http://www.usu.edu/hr/policies/ and the Student Codes which is found online at http://www.usu.edu/studentservices/studentc ode/. 8. Educational Program. The university offers a wide range of degree options at the bachelor‘s, master‘s, and doctoral levels. All program changes must be approved by the Regents to assure that they are consistent with the statewide master plan. Academic departments undergo external reviews on a regular basis, either by the Regents or by specialized accrediting bodies. Policies for the awarding of credits and requirements for graduation at USU are consistent with those of other institutions. 4. Governing Board. The Utah State Board of Regents governs Utah‘s system of higher education. The Board has 18 members, all but two being appointed by the Governor. Regents‘ policy does not allow members to have a financial interest in activities relating to higher education in the State of Utah. 9. General Education/Related Instruction. All bachelor‘s degree programs require completion of general education breadth and depth requirements (designated by USU as University Studies). The breadth education core requires courses in computer and information literacy, communication literacy, and quantitative literacy. It also 5. Chief Executive Officer. The Board of Regents‘ has final authority to appoint the president of the university, who has a fulltime responsibility to guide the institution. The president is not a member of the Board of Regents or the USU Board of Trustees. 7 requires completion of breadth courses in six different areas. The minimum number of breadth course credits is 27. http://aaa.usu.edu/Assessment/AssessmentLi nks.asp. 13. Admissions. Policies and procedures for admission to USU are published in the General Catalog (pp. 16-21) and are online at http://www.usu.edu/admissions. The university adheres to these policies. The depth education requirements include depth courses in two areas, and completion of courses designated as communications and quantitative intensive. Transfer students with associate degrees and those with appropriate course work may satisfy the University Studies breadth requirements, but all students are required to complete their depth requirements while at USU. 14. Public Information. Public information about USU is easily accessible and accurate. Sources include the USU Homepage at http://www.usu.edu, the General Catalog at http://www.usu.edu/ats/generalcatalog/. The USU Facts and Figures website which is at http://aaa.usu.edu/FactsFigures provides a broad range of information about the university. 10. Library and Learning Resources. In Fall 2005, USU opened the new MerrillCazier Library. This facility added additional space and utilizes state-of-the-art information technology. The university also has student-access computer labs with more than 1,000 stations, a high-speed campus data network, and wireless connectivity. 15. Financial Resources. The analysis and evidence provided in connection with Standard Seven demonstrates that USU has adequate financial resources to fulfill its mission and is engaged in rigorous planning to assure future financial stability. By law, the university is required to balance its budget each year. 11. Academic Freedom. Freedom and independence of thought are guaranteed and practiced at USU. University policy is at http://www.usu.edu/hr/policies/section400/4 03.pdf. The Faculty Senate maintains a committee on Academic Freedom and Tenure charged with reviewing concerns and complaints. During the last two years, only one grievance was filed and it was resolved by the Committee. 16. Financial Accountability. USU maintains financial records consistent with Regents‘ policy and in compliance with Utah and federal law. In addition to internal audits, USU is audited by the State Auditor‘s Office. All audit reports are available for review. 12. Student Achievement. Since its interim NWCCU evaluation in 2002, USU has made significant progress in assessment of educational programs. All academic departments have assessment websites that list program learning objectives, provide outcomes data, and indicate changes that were implemented as a result of assessment activities. These sites are accessible from the department homepage and all of them use the same format. To see the assessment websites for all academic departments, go to 17. Institutional Effectiveness. In March 2007, the USU Board of Trustees formally adopted a new mission and vision statement, core values, and goals and objectives. Corresponding to each objective is a set of indicators and an office responsible for monitoring achievement. Starting this year, the Office of Analysis, Assessment, and Accreditation will publish a report assessing 8 the extent to which goals and objectives have been accomplished. 18. Operational Status. USU has operated continuously since 1888. 19. Disclosure. USU regularly discloses the information necessary for the NWCCU to carry out its evaluation and accreditation functions. 20. Relationship with NWCCU. USU accepts and agrees to comply with the standards and policies established by NWCCU. The university agrees that actions regarding the university‘s status with the Commission may be made public. 9 ANALYSIS 1997 AND 2002 NWCCU COMMENDATIONS AND RECOMMENDATIONS NWCCU’s 1997 Response to USU 5. The university and its constituencies are especially commended for the exceptionally attractive appearance of the campus, which, in its superb natural setting, is most appealing. Major efforts have obviously been made to maintain and renovate buildings and grounds, and staff and students clearly treat their handsome physical campus with respect. USU‘s last reaffirmation of accreditation by the Northwest Commission on Colleges and Universities occurred in 1997. In its report, at that time, the Commission issued the following General Commendations to the university. (NWCCU, pp. 54-5) (The full report is found at http://aaa.usu.edu/assessment/pdf/1997NWCCU Response.pdf) The 1997 report of the Commission also made these General Recommendations to USU: 1. We commend Utah State University for distinctive qualities that make it a special place to learn, teach, and work. It is friendly, civil, respectful, caring, and humane. Students have good access to faculty. These qualities make the university an unusually fertile place for teaching and learning. 1. While the committee found assessment activities are evolving in a generally positive direction, institutional efforts are uneven and coordination is lacking. Methodologies which assess outcomes rather than inputs, and quality rather than quantity, need to be improved in some cases and implemented in others. 2. Utah State University is commended for its designation as a Research I Institution, and for increasing its grant and contract income level to approximately $90 million. This is a major achievement, which places the campus in a national leadership position, and which makes a significant contribution to the Utah economy and to the educational progress of the institution. 2. Heavy reliance on outside funding appears to have become an institutional mode of operation in lieu of an appropriate level of state support. This committee recommends that the university‘s planning and budgeting process set forth realistic requirements to achieve the mission and goals of the institution, as a step toward achieving increased state support, particularly in its general operations budget. The long-established reliance upon grant overhead funds and rising student fees reflect, on one hand, an admirable level of achievement and commitment in the absence of adequate state funding, but this reliance is placing USU in an increasingly precarious position. 3. The committee commends Utah State University for strongly supporting its mission by establishing and maintaining collegiate programs providing graduate and baccalaureate degrees to students at centers and branch campuses throughout the state, including the sparsely populated areas of the state. 3. The committee recommends that Utah State University reexamine and reassess its substantial number of graduate programs that have low enrollments and low graduation rates, in order to assure that these programs are of sufficient size to offer an effective curriculum and a rewarding educational experience. 4. The establishment of a university-wide mentoring process for new tenurable faculty for the purpose of guiding professional development and career advancement is most commendable. The long-term effects of this program will enhance the educational experience of students as well as the professional growth and scholarly productivity of the faculty. 4. The committee recommends Utah State University address the dissonance between the 10 university mission statement in its goal to encourage cultural diversity, namely the objective of Student Affairs to ―recruit and retain minority students‖, and the actual performance in achieving greater diversity in the student body. Dennison‘s final recommendation in 2002 was that the ―university continue the development and refinement of its assessment plan and program to include specific learning outcomes measures for its programs and integrate the results into the institutional planning and decision-making process.‖ (Dennison, p. 12) NWCCU’s 2002 Response to USU Recommendation #2. Reliance on Outside Funding. Dennison concluded that he found USU‘s ―response persuasive that ‗the university‘s revenue picture is stable and this stability is likely to be maintained. The creative effort to identify new revenue streams as a result of new strategic partnerships has helped the university during difficult economic times and contributed to this stability.‖ (Dennison, p. 5) Recommendation #3. Graduate Programs with Low Enrollment. Dennison found that USU had conducted a systematic and thorough review of its graduate programs which resulted in discontinuing 12 master‘s programs and mandating reviews for 18 other low-enrollment programs. The university also implemented an ongoing review process involving external evaluators. (Dennison, p. 6) In October 2002, George Dennison, president of the University of Montana, visited the USU campus and wrote the regular interim report for the Commission (The full report can be seen at http://aaa.usu.edu/assessment/pdf/2002NWCCU Response.pdf.) Following are his observations on progress made by USU on the four 1997 recommendations. Recommendation #1. Assessment. In response to a focused 1999 visit on assessment, Dennison noted that the university had committed that departments would have developed mission statements and learning objectives for their programs by 2002. He found that most departments had accomplished these tasks and posted them on the web, but observes that some are difficult to access, many contain dated information, and that there is little evidence that the web postings ―focused specifically on outcomes assessment as distinct from survey results and curricular analysis, typically an input variable.‖ (Dennison, p. 3) Recommendation #4. Diversity. Dennison noted that USU set a goal to double the number of minority students and increase the proportion of international students from four to ten percent over the next ten years. To achieve these objectives, the university appointed a Director of Multi-Cultural Student Services for minority student recruitment and retention and centralized recruitment of international students under the Office of International Students and Scholars. He observes that the ―next regular evaluation will afford an opportunity to evaluate this strategy.‖ (Dennison, p. 7) He concluded that ―For the most part, the assessment tools in use across the campus consist of surveys of students and/or employers and faculty analyses of the results of the survey in curricular discussions. Very few actual outcomes assessments, whether of general education or education in the major program of study appear in the record.‖ (Dennison, p. 3) USU Accomplishments Since 2002 ―While these developments and activities indicate progress toward satisfaction of the Commission‘s Standard and Policy concerning assessment, it appears that the university has yet to develop outcomes measures for all programs and gather the results useful to institutional and programmatic decisions.‖ (Dennison, p. 5) Based on Dennison‘s 2002 findings, the primary activity where USU needed to focus its efforts was assessment and significant progress has been made since 2002. In 2004, the university submitted a progress report and assessment plan which was accepted by the Commission. 11 Centralized assessment activities are now coordinated by the Office of Analysis, Assessment, and Accreditation. More important, each academic department has an assessment plan in place which includes learning objectives, outcomes data, and a plan for using the findings for continuous improvement. Department information is maintained on department assessment web sites which use a standard format and are accessible from the unit‘s homepage. A site has been established which shows all department assessment websites. See http://aaa.usu.edu/Assessment/AssessmentLinks. asp. Details of USU‘s assessment activities are found throughout the remainder of this self- study, but especially under the analysis of Standards One, Two, Three, and Four. The last section of the USU Self-Study, entitled ―Utah State University: Accomplishment, Challenges, and Plans,‖ is a synthesis of the findings of the selfstudy process and provides an overview of the university‘s current situation and prospects for the future. A primary focus of that section is USU‘s progress on assessment. 12 STANDARD ONE INSTITUTIONAL MISSION AND GOALS, PLANNING, AND EFFECTIVENESS Utah State University (USU) is governed by the Utah Board of Regents. The master plan for the state system of higher education is found at http://utahsbr.edu/policy/r312.htm, where USU‘s role is specified as follows: disseminates that knowledge through technical assistance provided by Cooperative Extension in each of the state's 29 counties. The landgrant mission also means that Utah State delivers degrees through its regional campus and by distance education methods. Utah State University fulfills a unique role in the Utah System of Higher Education as the state's land-grant and space-grant university. The land-grant designation makes Utah State responsible for programs in agriculture, business, education, engineering, natural resources, sciences, and the traditional core of liberal learning—humanities, arts, and social sciences. The university gives particular emphasis to programs involving the interaction of land, people, and the environment. Taken together, these designations as a landgrant and space-grant university also mean that Utah State University has a leading role in economic development of the state and the region. These goals are realized through the effective transfer of research from the laboratory to commercial enterprises. To that end, Utah State University has an aggressive position in the identification of intellectual property, the commercialization of new technologies, and the development of research programs that will be of benefit to the state. It also brings government, business, and education together on its Innovation Campus, with the goal of stimulating economic development. Utah State University also is a ―Doctoral Research University—high research activity‖ institutions as designated by the Carnegie Foundation, meaning that in selected areas historically associated with its designation as a land-grant and space-grant university, it provides doctoral and master‘s level education and supports and expects of its faculty significant research efforts. The university offers a broad array of doctoral and master‘s level degrees in areas appropriate to its mission. Hands-on learning is also a hallmark of its undergraduate programs. USU‘s Regents-determined role in the Utah System of Higher Education provides the context to understand the specific mission and goals that have been adopted by the university. Standard 1.A Mission and Goals 1.A.1 Mission and goals understood and periodically reexamined. During the 1990s, USU did not have clearly stated goals to guide policy and resource allocation decisions. In 2001, a set of 10 goals were adopted to guide a process called ―Compact Planning‖ that was introduced by then-President Kermit Hall. (See page 20 under Standard 1.B for additional discussion.) Because these goals were primarily intended to assist with short-term resource allocation for compact planning, they did not provide adequate guidance for strategic decision-making. As a space-grant institution, Utah State University plays a preeminent role in the development of the sciences and engineering associated with research and teaching about outer space. These include the mission of the Space Dynamics Laboratory and its related components on the Innovation Campus. Utah State develops knowledge as part of its discovery mission, as reflected in research generated by the Agricultural Experiment Station and the Utah Water Research Lab, and 13 In September 2005, President Stan Albrecht appointed a University Planning and Analysis Committee charged with the responsibility of proposing a strategic plan that would guide USU over the next five years. The 20-person committee was chaired by then-Vice President for Student Services Juan Franco, and included 25 administrators, faculty members, students, and staff who represented a broad spectrum of the university community. In May 2006, the committee proposed (1) minor revisions to USU‘s mission statement, (2) a vision statement and list of core values, and (3) a completely revised set of goals and objectives for the university. These documents were submitted for review and comment to the central administration, deans, the Faculty Senate, and (via email) 3,000 faculty and staff. After considering the responses, the final product of the committee was submitted to and approved by the USU Board of Trustees on March 2, 2007. Core Values. Utah State University is committed to providing environments of opportunity that value: Following are USU‘s recently adopted mission, vision, and core value statements. It is important to note that, previously, USU did not have a vision statement or written core values. Leadership. At all levels of the university, we value leadership built on trust, integrity, and civility. Learning & Discovery. Utah State University is a thriving intellectual community achieving excellence in the pursuit of knowledge both through learning and inquiry. We believe that innovations in teaching and research provide students with opportunities for developing critical thinking skills and outstanding scholastic and creative achievement that will help ensure future success. Individual Development. We accept each learner as unique and full of promise for intellectual and personal growth. We foster individual success and self-determination, and believe that educating the whole person builds character, promotes active involvement in the world, and produces better citizens. Diversity. Appreciation of diversity of thought and expression are the foundation of a vibrant intellectual environment. We respect all persons, their differences, and the community they form. Mission. Utah State University is one of the nation’s premier student-centered land-grant and space-grant universities. We foster the principle that academics come first; we cultivate diversity of thought and culture; we serve the public through learning, discovery, and engagement. Outreach and Access. As the State’s land-grant university, we are committed to reaching across all communities and offering opportunities to all citizens. We value connections that benefit and improve the quality of life for individuals, families, and communities and that invigorate the university. Vision. Utah State University, as a state-wide multi-campus system, will be internationally recognized for its exceptional learning opportunities and world-class research. We strive to achieve the highest level of excellence in learning, discovery, and engagement in an environment of trust and respect. We endeavor to expand educational access to a diverse community. We seek to enhance the quality of life for individuals and communities, by promoting arts and cultural programming, by promoting environmental sustainability, and by developing the technologies of tomorrow to drive economic development in Utah, as well as in the global marketplace. A key charge to the Planning and Analysis Committee was to develop goals and objectives. Listed below are the seven goals, followed by a statement of objectives and specific actions necessary to achieve them. The intent was to make each objective assessable. Provided with each goal are (1) Assessment, which lists the specific sections of this self-study where achievement of the objectives is analyzed, (2) Indicators, which are measures or methods used to assess each of the objectives, and (3) 14 Responsible person/office, which indicates who can be contacted to obtain additional information. d. Student responses to Graduating Student Survey. Responsible Offices: Provost, Vice President for Research. USU Goals and Objectives 1.3 Learning Infrastructure. a. Expand and improve the use of appropriate technology, both inside and outside the traditional classroom setting. b. Ensure that students have access to state-of-the-art classroom, laboratory, and library facilities. I. Undergraduate Education: Provide quality learning experiences that develop the intellectual capacity, leadership ability, and civic awareness of undergraduate students as citizen scholars. 1.1 Recruitment and Retention. a. Recruit a diverse population of students who will be successful. b. Ensure that every student has access to the educational and financial resources needed to succeed. Assessment: See analysis under Standards 2.A, 3.D, 5.A, 5.B, 5.C, 8.A. Indicators: a. Number of technology enhanced classrooms. b. Number of technology-delivered courses. c. Library holdings, both hard copy and electronic. d. Number of open-access computer stations. e. Student responses to Graduating Seniors Survey. Responsible Offices: Provost, Vice President for Information Technology. Assessment: See analysis under Standards 3.B, 3.D, 7.B. Indicators: a. Number of students from each ethnicity category. b. ACT scores and high school GPAs of entering freshmen and transfers. c. First-year retention and six year graduation rates. d. Proportion of students receiving financial aid and amount of aid awarded. Responsible Offices: Provost, Vice President for Student Services. 1.4 Assessment. Ensure that each academic department has an ongoing and effective process for evaluating the extent to which students achieve the learning outcomes of its academic programs and for making changes in curriculum and pedagogy based on that information. 1.2 Student-Centered Learning Environment. a. Ensure that students‘ abilities in critical and creative thinking, communication, teamwork, and the use of technology improve as a result of their undergraduate experience. b. Enhance student-faculty interaction. c. Provide innovative opportunities for students to expand their experience and education. Assessment: See analysis under Standards 2.B, Policy 2.2, 4.A. Indicator: Number of departments with complete and current assessment websites (See http://aaa.usu.edu/Assessment/ AssessmentLinks.asp. Responsible Office: Office of Analysis, Assessment, and Accreditation. Assessment: See analysis under Standards 2.B, 2.C, NWCCU Policy 2.1. Indicators: a. Student-faculty ratio. b. Number of students funded for undergraduate research projects. c. Number of students participating in study abroad, internships, etc. II. Graduate Education: Strengthen all graduate programs that build on university strengths and address critical societal needs. 15 2.1 Recruitment. Attract a diverse population of outstanding graduate students. levels, enabling our students to be highly successful in the marketplace. Assessment: See analysis under Standard 2.F, 3.B. Indicators: a. Numbers of students from each ethnicity category. b. GRE/GMAT scores of new graduate students. Responsible Office: School of Graduate Studies. Assessment: See analysis under Standard 2.E. Indicators: a. Student responses to Graduate Student Survey. b. Placement of graduate students. Responsible Office: School of Graduate Studies. 2.5 Faculty and Facilities. Provide excellent faculty and facilities to sustain, enhance, and initiate graduate programs. 2.2 Financial Support. Provide competitive stipends, tuition waivers, and health benefits for qualified graduate students. Assessment: See analysis under Standards 2.E, 4.A, 5.A, 5.B, 5.C, 8.A. Indicators: a. Number of faculty publications. b. Number of faculty with terminal degrees and institutions represented. c. Student responses to Graduate Student Survey. Responsible Office: School of Graduate Studies. Assessment: See analysis under Standard 2.E, 7.B. Indicators: a. Number of research and teaching assistantships and fellowships awarded. b. Average amount of awards compared to peer institutions. c. Student responses to Graduate Student Survey. Responsible Office: School of Graduate Studies. III. Discovery: Promote excellence in research, scholarship, and the creative and performing arts. 2.3 Discipline Mastery. Ensure that graduate students obtain focused and comprehensive knowledge in a specific field through classroom instruction, research, and other innovative educational experiences and venues. 3.1 Collaboration. Encourage synergy and facilitate collaborative and cooperative efforts among scholars with interests in common problems. Assessment: See analysis under Standard 4.B. Indicators: a. Research Matters Report. b. Contract and grant awards. Responsible Office: Vice President for Research. Assessment: See analysis under Standards 2.B, 2.D. Indicators: a. Evaluation of theses, dissertations, and graduate student publications. b. Placement of graduate students. c. Student responses to Graduate Student Survey. Responsible Office: School of Graduate Studies. 3.2 Program Development. Promote targeted strategies to attract extramural funding and aggressively build university programs in proven and emerging areas. Assessment: See analysis under Standard 4.B. Indicators: a. Total Research Expenditures. 2.4 Professional Development. Provide excellent professional development opportunities at the master‘s and doctoral 16 b. Research Expenditures in selected areas. c. Number of research proposals submitted and funded. Responsible Office: Vice President for Research. Responsible Offices: Vice President for Information Technology, Vice President for Extension and Agriculture. 3.3 Relevance. Encourage scholarship and partnerships to address pressing social, political, economic, and cultural issues. 4.2 Partnerships. Strengthen and build on partnerships, both within and outside USU, to meet the needs of individuals, organizations, business, industry, local and state government, as well as the global market. Assessment: Not specifically addressed in the self-study. Indicators: a. Specific accomplishments of faculty members and students. Responsible Offices: Provost, Vice President for Research. Assessment: See analysis under Standards 2.G, 2.H. Indicators: a. Specific examples of new partnerships. b. Recognitions of USU efforts. Responsible Office: Vice President for Extension and Agriculture. 3.4 Productivity. Develop strategies for continuous increases in the quantity and quality of research publications, proposals, and artistic and creative endeavors. V. Economic and Social Impact: Improve the quality of life and economic opportunities for the citizens of Utah and the world through education, research, and the creative arts. 5.1 Transfer/Commercialization. Expedite technology transfer and the commercialization of intellectual properties created at USU. Assessment: See analysis under Standard 4.B. Indicators: a. Number and quality of faculty research publications. b. Number and quality of artistic and creative endeavors. Responsible Offices: Vice President for Research; Office of Analysis, Assessment, and Accreditation. Assessment: See analysis under Standard 4.B. Indicators: a. Number of patents. b. Amount of royalty income. c. Growth in the Innovation Campus. d. Number of USU spin-off businesses. Responsible Office: Vice President for Strategic Ventures and Economic Development. IV. Engagement: Enhance involvement in outreach and collaborative partnerships with the communities we serve. 4.1 Technology. Utilize and enhance current technologies to expand information, education, and research opportunities for a global society. 5.2 Local Economic Development and Quality of Life. Promote economic development and quality of life for Utahns through the expansion of new technologies and new businesses that minimize negative impacts on the state‘s unique environment while promoting economic opportunity, and by expanding the scope of the Innovation Campus. Assessment: See analysis under Standards 5.A, 5.B, and 5.C. Indicators: a. Number and types of technologydelivered courses. b. Use of technology for engagement activities. Assessment: Not specifically discussed in Self-Study. 17 Indicators: a. Growth in Innovation Campus. b. Number of USU spin-off businesses Responsible Office: Vice President for Strategic Ventures and Economic Development. c. Number of regional campus/ distance education degrees earned. Responsible Office: Provost. 6.2 Financial Aid. Enhance need-based financial support for USU students system-wide. 5.3 Human Capital. Provide human capital to promote economic growth in Cache Valley and the State of Utah, and to strengthen the partnerships developed on national and international levels. Assessment: See analysis under Standard 3.D, 7.B. Indicators: a. Number of continuing education students receiving financial aid. b. Amount of aid received by continuing education students. c. Number of non-traditional students receiving financial aid. Responsible Office: Vice President for Student Services. Assessment: Not specifically discussed in Self-Study. Indicators: a. Employment and Education Placement Survey. b. Number of students employed at the Innovation Campus. Responsible Office: Vice President for Strategic Ventures and Economic Development. 6.3 Diversity. Foster a campus culture that attracts, promotes, and supports a diverse university community in which to learn and work. 5.4 Social/Cultural Experiences. Increase social and cultural experiences through the arts, culture, and international diversity available at USU. Assessment: See analysis under Standards 3.B, Policy 6.1. Indicators: a. Number of students of each ethnicity category. b. Number and types of diversity activities. Responsible Offices: ASUSU; Office of Analysis, Assessment, and Accreditation; Vice President for Student Services. Assessment: See analysis under Standard 3.D. Indicators: a. Number of students and non-students attending cultural events sponsored by USU and the local community. b. Number of multi-cultural activities sponsored by USU. Responsible Office: Vice President for Student Services. 6.4 Non-Traditional Students. Expand outreach efforts/programs to nontraditional students. Assessment: See analysis under Standard 2.G. Indicators: a. Number and types of credit and noncredit programs offered. b. Number of non-traditional students served. Responsible Offices: Provost; Vice President for Student Services. VI. Access: Expand educational opportunities for a diverse community. 6.1 Statewide Access. Expand educational programs statewide. Assessment: See analysis under Standard 2.G. Indicators: a. Number of regional campus/ distance education programs offered. b. Number of regional campus/ distance education students served. VII. University Life: Ensure that the university is an exemplary place to learn and work 18 and that it values diversity by creating an environment of civility, trust, and respect. 7.4 Safety. Provide a safe and caring environment for all faculty members of the university community. 7.1 Faculty and Staff. Attract and retain a diverse population of outstanding faculty and staff. Assessment: See analysis under Standards 3.B, 3.D, 8.A, 8.B. Indicators: a. Student responses to Graduating Seniors Survey. b. Student responses to Graduate Student Survey. c. Freshman/Sophomore Survey. d. USU Crime Statistics. Responsible Offices: Office of Analysis, Assessment, and Accreditation; Vice President for Business and Finance. Assessment: See analysis under Standards 4.A, 4.B, Policy 6.1, 9.A, Policy 9.1. Indicators: a. Number of faculty and staff in each ethnicity category. b. Analysis of faculty/staff turnover numbers and causes. Responsible Offices: Office of Human Resources; Office of Analysis, Assessment, and Accreditation. 7.5 Recognition. Provide incentives, rewards, and recognition for the achievements and contributions of all members of the university community. 7.2 Trust and Respect. Promote a university environment in which every person is treated fairly and with respect. Assessment: See analysis under Standards 3.B, 6.D, 6.E, 9.A, Policy 9.1. Indicators: a. Student responses to Graduating Seniors Survey. b. Student responses to Graduate Student Survey. c. Freshman/Sophomore Survey. d. Faculty responses to Faculty Surveys. e. Matters handled by Campus Judicial Officer and AA/EO Office. Responsible Offices: Office of Analysis, Assessment, and Accreditation; Vice President for Business and Finance, Vice President for Student Services. Assessment: Not specifically discussed in Self-Study. Indicators: a. Incentives for students, faculty, and staff. b. Recognitions of students, faculty, and staff. Responsible Offices: Provost, Vice President for Business and Finance, Vice President for Student Services. 7.6 Policies and Procedures. Foster policies and procedures that are efficient and user friendly. Assessment: See analysis under Standards 3.B, 3.C, 3.D, 4.B. Indicators: a. Student responses to Graduating Seniors Survey. c. Freshman/Sophomore Survey. b. Student responses to Graduate Student Survey. Responsible Offices: Provost, Vice President for Business and Finance, Vice President for Student Services. 7.3 Communication. Create and support learning and working environments that value and encourage open, honest, candid, and civil communication. Assessment: See analysis under Standards 3.D, 6.C, 6.D, 6.E, 9.A. Indicators: a. Matters handled by Campus Judicial Officer and AA/EO Office. Responsible Offices: Provost, Vice President for Student Services. 19 1.A.2 Published mission statement. USU‘s mission, vision, and core values are published in the USU General Catalog (p. 3). These, along with the university‘s goals and objectives are prominently displayed on the university‘s website at http://www.usu.edu/about/. counties. These agents are closely connected to the local communities and provide valuable assistance to farmers, small business owners, and consumers. Moreover, USU‘s state-wide extension program is closely coordinated with the university‘s research activities. To move through the ranks, extension agents must have active research programs to ensure that they bring current knowledge to their clients. 1.A.3 Documentation and publication of progress. Starting September 2007, the Office of Analysis, Assessment, and Accreditation will publish an annual assessment of the status of each goal and its associated objectives. This report will be made available to the Board of Trustees and to the central administration. It will also be posted at http://aaa.usu.edu/Assessment/goal-assessment.pdf. The USU Dashboard (See http://aaa.usu.edu/FactsFigures provides additional information. In addition to engagement through Cooperative Extension, each faculty member‘s role statement includes a service component that is evaluated as part of the annual review process. Typically, service is weighted at 10-20% in the evaluation. Students are also actively involved in public service. The ASUSU Services Vice President is responsible for the Student Service Center which coordinates service opportunities. In addition, many USU students volunteer for service on their own. 1.A.4 Consistency of goals with mission and resources. USU‘s goals were formulated to reflect the institution‘s mission as the state‘s landgrant university. In addition to goals focusing on the traditional areas of learning, discovery, and engagement, there are also goals that focus on expanding the university‘s economic and social impact, extending educational opportunities, and improving the USU learning and working environment for students, faculty, and staff. In developing the seven goals and their associated objectives, the Planning and Assessment Committee considered USU‘s financial and human resource constraints to ensure that the goals and objectives represented realistic aspirations for the university. The assessment report mentioned in 1.A.3 will be used as a check. 1.A.7 Contemplated changes reviewed with NWCCU. For many years, the Provost‘s Office has communicated proposed changes to the Commission. Information has been provided in a timely and forthcoming manner, such that the Commission appears to have been satisfied with the university‘s responses. Standard 1.B Planning and Effectiveness 1.B.1-5 Planning and evaluation. USU has made significant progress in planning and evaluation during the last five years. Although much that has been put in place is relatively new, these efforts provide a strong foundation for planning the university‘s future and assessing current successes and challenges. 1.A.5 Mission and goals direct activities. When the planning process is fully-implemented, annual requests for additional funding by colleges, academic departments, and non-academic units will be required to specify the goal and objective addressed by the proposal. A key criterion for funding will be a clear plan to assess how the goal and objective will be furthered by the proposal. Strategic Planning. In the early 1990s, USU embarked on a planning process that involved forming a general Strategic Planning Committee and 16 subcommittees to focus on specific areas. After several years of effort, in 1992 the committee produced a planning document titled Quest for Quality. In 1995, a revised draft, Focus on the Future, was developed. Neither of these documents had much influence on the direction of the university, because they were essentially put 1.A.6 Public service. As Utah‘s land-grant institution, USU is extensively involved in outreach activities throughout the state. The university has a large cooperative extension staff, including agents serving each of Utah‘s 29 20 aside and forgotten. For the rest of the 1990s, USU did not have a systematic and participatory planning process. Planning was done within the central administration and was relatively ad hoc. under Standard 1.A (pages 13-14), in Fall 2005, President Albrecht appointed the Planning and Assessment Committee. During academic year 2005-06, that group developed a new set of goals and associated objectives for the university. The goals represent general aspirations for USU and the objectives focus on specific and measurable outcomes. Each objective has associated indicators to assess progress and each has a person or office designated to monitor progress. When President Kermit L. Hall became USU President in January, 2001, he introduced a new process―Compact Planning. This approach used the term ―compact‖ in the sense of agreement, wherein participants create a mutually satisfactory plan. As implemented at USU, Compact Planning involved each campus unit (120+) developing a plan that focused on what it desired to accomplish over the next three years. The unit leader then ―negotiated‖ this plan with the unit‘s supervisor until agreement was reached. This negotiation process was replicated at each level. For example, department heads conferred with their deans and the deans, in turn, negotiated their college plans with the provost. In addition to providing overall direction for the university, the goals and objectives will be used for resource allocation. As individual units submit requests to the central administration for funding, their proposals will be evaluated based on their relationship to the university goals and objectives. Evaluation of Educational Programs. Following USU‘s 1997 accreditation visit, the Commission noted that ―While….assessment activities are evolving in a generally positive direction, institutional efforts are uneven and coordination is lacking.‖ The Commission‘s 2002 Interim Report suggested that USU should ―continue the development and refinement of its assessment plan and program to include specific learning outcomes measures for its programs and integrate the results into the institutional planning and decision making process.‖ In April 2004, USU submitted an Assessment Progress Report to NWCCU which included a plan for upgrading the assessment of its educational programs. (See (http://aaa.usu.edu/assessment/pdf/2004progressre port.pdf). Implementation and effectiveness of that plan is discussed more fully under Standard 2.B (see pages 33-54), but is briefly reviewed here. To provide direction for the process, the central administration proposed 10 broad university goals that were to be addressed by the initiatives contained in the plans. In 2002 and 2003, each USU unit developed a complete compact plan. In 2004 and 2005 the units were only required to submit those initiatives in their plans for which they were requesting additional funding. In 2003, President Hall established the Strategic Investment Committee, with faculty representatives from each college, to review the initiatives and make recommendations for funding. The group performed this function for three years. Each year, most of these dollars came from tuition increases or internal reallocation of funds by the central administration. Although a substantial amount of funding was provided through the Strategic Investment process, most of it was allocated to broad-based university proposals and individual colleges and administrative units received little additional support. Consequently, campus support for Compact Planning diminished, especially after the departure of President Hall in January 2005. Educational assessment activities are coordinated by the Office of Analysis, Assessment, and Accreditation. That unit administers a series of annual campus-wide surveys that provides a variety of assessment data and also works with academic departments on assessment of general education and in the disciplines. With Compact Planning no longer a viable alternative, USU needed to establish a new approach for strategic planning. As discussed Among the surveys periodically administered by Analysis, Assessment, and Accreditation are several nationally normed instruments: 21 CIRP Freshman Survey National Survey of Student Engagement Faculty Survey of Student Engagement HERI Faculty Survey received additional support in recent years. At the time of USU‘s last accreditation, only three FTE were assigned to institutional research—now there are six FTE. The central administration has been very supportive. and a series of annual surveys that were internally developed to meet the specific needs of USU: 1.B.9 Communication of institutional effectiveness. The most comprehensive source for viewing USU information is the Facts and Figures website which can be accessed by going to http://aaa.usu.edu/FactsFigures. This site provides data on alumni, budgets, employees, research, and students. Both current and time series data are available. It also includes survey results and current organizational charts for each major unit of the university. Freshman/Sophomore Survey Graduating Student Survey School of Graduate Studies Survey Employment/Education Placement Survey Alumni Survey Results of each of these surveys are found at http://aaa.usu.edu/FactsFigures/surveys.asp. Of particular interest is the annual ―Survey of Surveys‖ which summarizes important findings from individual reports. Another important source of information found on the Facts and Figures website is the USU Dashboard. Used for the last five years, the Dashboard consists of 24 graphs that show USU‘s performance over the last five year period in critical areas of enrollment, admissions, instruction, research, and finance. For many of these measures, it also includes comparative data for USU‘s peer universities. The dashboard has proved to be a valuable tool in communicating the performance of the university to governing bodies and to the general public. It is reviewed at each meeting of the Board of Trustees, periodically by the Board of Regents, and is often discussed in meetings with faculty, students, and alumni. An example of the dashboard is found at the end of this standard. The latest version can be found at http://aaa.usu.edu/FactsFigures. Although centralized assessment activities can be useful, the essential assessment must be done at the department level. USU‘s academic units have made substantial progress in assessment since the Commission‘s visit in 2002. To communicate its assessment activities, each department has an assessment website which is accessed by a link from the department‘s home page. A common format for these websites has been developed which allows the department‘s assessment efforts to be easily understood. Each website displays the department‘s assessment plan, its program learning objectives, a mapping showing how learning objectives are met by specific courses, outcomes data, and examples of change that have been made as a result of the data collected. To aid the 2007 visitation team, a website has been created showing the individual links of each academic department. View this site at As noted under Standard 1.B, the Office of Analysis, Assessment, and Accreditation annually reports on progress in achieving university goals and objectives. The first annual report can be viewed at http://aaa.usu.edu/Assessment/goalassessment.pdf . http://aaa.usu.edu/Assessment/AssessmentLinks.asp. Departmental assessment efforts are discussed in greater detail under Standard 2.B. 1.B.6-8 Institutional research. The Office of Analysis, Assessment, and Accreditation is responsible for institutional research at USU. That office also has the major responsibility for assessment and evaluation of strategic planning efforts. Consequently, there is excellent integration of these functions at the university. Although the office is relatively small, it has Summary 1. USU‘s recently adopted mission, vision, core values, goals, and objectives will significantly improve campus planning. 22 2. An effective process has been established to assess achievement of USU goals and objectives. 3. The university has made substantial progress on assessment of education programs in recent years. Assessment is better coordinated and departments are more actively involved in assessing their educational programs. 4. Communication of institutional effectiveness is documented by the university‘s Facts and Figures website, the USU Dashboard, the Annual Assessment of USU Goals and Objectives, and by the assessment websites of individual academic departments. 1.A and 1.B. Challenges and Recommendations 1. Because they were not formally approved until March 2007, there is limited evidence regarding progress on the new goals and objectives. The annual assessment of USU Goals and Objectives (first report available, September 2007) will provide this information. 2. The new goals and objectives need to be emphasized and more widely used by the campus community. This can be achieved if the central administration uses them for resource allocation decisions, marketing, and communications. 3. Survey data collected centrally need to be more effectively utilized. The annual Survey of Surveys will make this information more easily accessible. 4. Academic departments need to continue their efforts to assess educational programs. The establishment of department assessment websites with a standardized format will make it easier to monitor progress. Supporting Documentation To see required documentation and exhibits, plus other supporting information as specified by NWCCU for Standard One, please go to http://aaa.usu.edu/Assessment/Documentation_Su p.aspx. 23 USU PERFORMANCE DASHBOARD - SEPTEMBER 2007 19000 18000 17000 16000 15000 14000 100 90 80 70 60 50 17,213 17,234 2002 16,634 17,110 16,583 2003 2004 2005 S Doctorates Awarded 2006 85 81 59 64 30 28 26 24 22 20 69 RESEARCH Student/Faculty Ratio6 02-03 03-04 04-05 05-06 06-07 T 24.8 22.7 22.9 22.5 22.4 S Total Research Expenditures 180 156.3 160 140 145.9 141.2 134.2 121.6 120 100 2002 2003 2004 2005 2006 2002 2003 2004 2005 S Endowment In Millions of $ INSTRUCTION T In Millions of $ STUDENTS FTE Students: Total USU6 80 70 60 50 40 30 72.2 61.1 53.5 53.5 2004 2005 43.9 2006 2003 2006 2007 ADMISSIONS S 6000 5000 4000 z 3,586 3,668 4,066 4,068 4,128 20% 6000 5500 5,148 5,165 5,209 4,906 5000 2000 2003 2004 2005 2006 First-Year Retention Rate1 76% 2003 2004 2005 New Freshman Acceptance Rate6, 7 S 75% 70% 72% 90% 64% 85% 60% 80% 2002 2003 2004 2005 2006 14% 13% 92% 88% 2002 94% 97% 2003 2004 2005 2006 1750 2003 30 25 20 15 10 5 1,960 1,903 1,750 1,634 2003 2005 2006 15% 2004 2005 2006 2004 2005 z 46% 47% 48% 3.40 43% 0.4 2002 2003 2004 2005 Faculty Headcount3, 6 1000 3.60 0.52 3.52 3.56 3.57 3.54 900 3.53 3.20 800 3.00 700 2002 2003 2004 2005 2006 2006 834 829 z 2002 2003 864 870 834 2004 S Private Giving 15 14 9 2003 2004 13 12 2005 31.3 25.2 30 20 13.2 16.3 2003 2004 17.2 10 2006 2005 S Gross License Income 2005 2006 2007 1 659 800 495 492 600 400 356 280 2 3 4 200 2006 z U.S. News and World Report 1,000 Tier Level 57% 9% NATIONAL RANKING 1100 3.80 0.58 0.46 z 10% 02-03 03-04 04-05 05-06 06-07 2006 40 2002 In Thousands of $ 0.64 New Freshman GPA6, 7 10% 5% 2003 FACULTY (FULL-TIME) Six Year Graduation Rate: All Students1 z 12% 10% 10% Patents Filed 1500 2004 20% 976 2002 FTE in Technology Delivered CE Courses2, 6 S 2000 87% 1,348 1,319 1,334 1,142 1300 900 2002 z Alumni Participation in Giving 25% 1500 15% 1100 2250 95% 73% 69% 16% 14% 2500 100% 72% 1700 15% 2006 S Research Proposals Submitted 5% 2002 z z 10% 4,666 4500 2002 Classes with 50 Students or Greater6, 7 25% 6500 3000 68% New Freshman Applicant Pool6, 7 In Millions of $ FTE Students: Continuing Education6 2002 2003 2004 2005 2002 2006 2003 2004 2005 2006 FINANCE z 45% 2002 2003 2004 64% 42% 2005 4% 2002 4% 2003 4% 2004 5% 2005 z 5% 23.6 24.1 23.7 z 23.7 Total Compensation Compared to Peers4 -4% -7% 16% 16% 16% -9% -8% -9% -8% 2005 2006 2002 2003 2004 2005 39% 37% 35% 33% 31% 29% z 34% 33% 33% 32% 31% 2002 2003 2004 2005 6% 6% 6% 5% 3% 1% 2002 2003 2004 2005 2006 2002 2003 2004 2005 2006 127.8 124.3 02-03 03-04 04-05 05-06 06-07 5000 4500 4000 3500 3000 2500 3,141 S 3,374 3,672 3,949 NOTES: 1 Based on cohorts entering one year (retention rate) or six years (graduation rate) earlier. Main Campus only starting 2003. 2 Continuing Education courses only. 3 Department Heads included starting Fall 2002. 4 Salary plus benefits, average for all ranks; peers are Regent’s USU Peer Group. 5 Full-time resident entering freshman. 6 Fall Semester of year reported. 7 Main Campus only starting Fall 2002. 4,200 03-04 04-05 05-06 06-07 07-08 z 6% 140.5 142.1 123.2 Tuition & Fees5 2006 Minority Faculty6 7% 145 140 135 130 125 120 2006 Female Faculty6 S Total State Funds -13% 2004 7% 15% -8% -10% 2003 9% 14% z -1% 2006 Graduate Students: % of Total Enrolled6 z 20% 18% 16% 14% 12% 10% 23.1 2002 2006 Minority Students: % of Total Enrolled6 10% 8% 6% 4% 2% 0% 26 25 24 23 22 21 81% 53% New Freshman Average ACT6, 7 In Millions of $ 100% 80% 60% 40% 20% 0% In Dollars Graduation Rate: Student Athletes1 Students Receiving Federal Financial Ai z 60% 56% 52% 48% 44% 40% TREND: S higher T lower z no change 49.0% 48.0% 49.0% 49.0% green = better red = worse black = neutral 45.3% 2002 2003 2004 2005 2006 Last Updated 9/6/2007 COMPARATIVE DATA SEPTEMBER 2007 USU REGENT'S PEER INSTITUTIONS NC NM ORE. PENN. STATE STATE STATE STATE OTHER USU AVERAGE COLO. STATE IOWA STATE 73% 48% 5% 12% 81 86% 69% 20% 18% 321 83% 65% 12% 20% 186 85% 66% 8% 18% 281 90% 70% 16% 23% 369 73% 46% 48% 20% 79 81% 60% 14% 15% 166 93% 85% 12% 14% 646 91% 77% 18% 18% 535 97% 47% 76% 43% 86% 42% 90% 46% 61% 48% 87% 46% 92% 48% 58% 35% 18/1 39% 15% 18/1 34% 18% 17/1 39% 16% 15/1 38% 10% 16/1 33% 16% 19/1 47% 11% 19/1 39% 19% 735 31% 6% 1,765 35% 12% 1,122 35% 9% 2,164 35% 13% 1,652 29% 13% 658 38% 16% 57.4 62.7 81.8 64.7 63.7 75.2 100.3 77.4 62.1 72.3 96.8 81.3 64.5 73.7 100.6 77.2 66.3 77.4 103.9 80.6 79.8 86.5 109.5 88.8 98% 85% 81.1 93.0 124.9 97.7 93% 85% 74.8 87.1 116.6 97.9 99% 99% 84.5 95.3 126.6 99.2 95% 88% 11% 138.1 3,949 11,449 4,400 17% 276.5 6,536 18,027 6,533 9% 156 9 0.49 3rd Tier TEXAS A&M UC-DAVIS VPI WASH. STATE BYU U of U 91% 81% 49% 16% 413 88% 79% 14% 21% 366 84% 60% 13% 14% 170 92% 71% 9% 10% 79 81% 57% 10% 18% 276 77% 61% 68% 24% 68% 40% 77% 40% 70% 79% 91% 43% 17/1 30% 18% 20/1 21% 24% 19/1 34% 28% 16/1 22% 21% 14/1 40% 18% 21/1 49% 10% 14/1 36% 18% 1,610 38% 10% 3,000 33% 13% N/A N/A N/A N/A N/A N/A 2,110 29% 13% 1,802 40% 10% 1,316 20% 4% 735 35% 11% 52.8 81.8 72.2 60.9 61.6 64.8 84.8 64.4 68.2 81.4 120.2 81.4 67.3 76.0 107.4 80.1 67.9 76.5 114.0 93.5 65.8 79.3 110.8 84.1 60.3 69.2 92.0 70.7 N/A N/A N/A N/A 64.0 74.6 103.4 74.7 83.0 96.3 126.6 99.6 96% 88% 64.4 75.2 87.9 74.2 89% 87.0 93.0 117.7 91.8 85% 65% 84.4 101.6 146.7 100.6 96% 72% 80.2 90.7 126.9 95.3 95% 89% 91.3 102.1 148.8 123.2 94% 98% 84.9 100.6 136.5 106.0 94% 76.8 88.0 114.9 89.6 89% 79% N/A N/A N/A N/A 90% 85.9 99.2 134.5 99.0 87% 70% 30% 400.0 4,783 16,981 7,040 7% 147.8 4,230 13,803 5,576 17% 140.5 5,643 17,559 21% 4,717 16,245 6,602 16% 245.6 5,860 16,354 6,329 12,164 22,712 7,400 18% 420.5 6,966 15,216 7,660 12% 408.2 7,576 26,260 24% 239.6 6,973 19,049 4,766 17% 209.7 6,447 16,087 6,890 21% N/A 3,620 3,620 10% 249.6 4,642 14,572 6,068 233 61 1.7 224 23 0.65 239 62 1.99 293 112 4.81 80 11 0.09 170 26 1.47 607 125 1.92 N/A N/A N/A N/A N/A N/A 129 93 2.69 125 39 0.29 24 33 4.79 290 51 14.51 2nd Tier 2nd Tier 2nd Tier 2nd Tier 4th Tier 3rd Tier 1st Tier 2nd Tier 1st Tier 2nd Tier 2nd Tier 2nd Tier 3rd Tier STUDENTS4 1 1st-Year Retention Rate (4-year avg. 2002-05) 6-Year Graduation Rate (4-year avg. 1997-00)1 % Minority Students (Fall 2006) % Graduate Students (Fall 2006) Doctorates Awarded (2005-2006) ADMISSIONS4 New Freshman Acceptance Rate (Fall 2006) New Freshman Yield (Fall 2006) Enrolled/Admitted INSTRUCTION4 Student/Faculty Ratio (Fall 2006) % Classes with 1-19 Students (Fall 2006) % Classes with >= 50 Students (Fall 2006) FACULTY4 Full-time Faculty Headcount (Fall 2006) % Female Faculty (Fall 2006) % Minority Faculty (Fall 2006) Full-time Instructional Average Salary-In thousands (Fall 2006)2 Assistant Professor Associate Professor Professor All Ranks Average Total Compensation-In thousands (Fall 2006)2 Assistant Professor Associate Professor Professor All Ranks % of Instructional Faculty that are Full-Time (Fall 2006) % Faculty with Terminal Degree (Fall 2006) FINANCE % of Alumni Who Give (2-year avg. 2004-05, 2005-06) State Appropriations-In millions (FY 2006) Undergraduate Resident Tuition & Fees-In dollars (2006-07) Undergraduate Non-Resident Tuition & Fees-In dollars (2006-07) Room and Board-In dollars (2006-07) RESEARCH Total Research Expenditures-In millions (FY 2004) Patent Applications (FY 2004) Gross License Income-In millions (FY 2004) NATIONAL RANKING U.S. News and World Reports (2007) NOTE 1: USU's numbers on the Comparative Data may be 1-2 years behind those reported on the Performance Dashboard because more recent comparative data for our peers are not available. 1 Based on cohorts entering one year (retention rate) or six years (graduation rate) earlier. Total compensation is salary plus benefits, average for all ranks; peers are Regent's USU Peer Group. Non-LDS student tuition & fees at BYU 4 Main Campus only 2 3 H:\Compact Planning\Comparative Data\Comparative Data 2007\Excel Files\DH_comparative-SEPT07.xls Last Updated: 9/6/2007 STANDARD TWO EDUCATIONAL PROGRAM AND ITS EFFECTIVENESS Utah State University has seven colleges and 43 academic departments and programs. The university offers more than 200 majors and during 2005-06 awarded 3,237 bachelor‘s, 849 master‘s, and 81 doctoral degrees. decision-making activities (USU Policy Manual, 103.4 and General Catalog, p. 4) This chapter of the USU self-study is organized as follows. The first section addresses the elements and indicators for Standard Two which focus on the resources that support Utah State University‘s educational programs, the policies that guide them, and assessment of outcomes relating to educational programs. The second section provides a brief description and analysis of each of USU‘s 43 academic departments and programs. As part of the university self-study process, each department prepared its own self-study. The complete documents can be found at http://aaa.usu.edu/Assessment/DepartmentSelfStudy.asp. USU is committed to assessing the effectiveness of its educational programs to assure that those degree recipients are well prepared to be life-long learners and have productive employment. The following policy has been adopted by the central administration, Faculty Senate, and the Board of Trustees: The University is committed to timely internal and external assessment of its programs to assist in productive academic planning and the fulfillment of its mission and goals. To meet this commitment, the University and all of its units shall gather, analyze, and publish data annually that relate to the planning for and evaluation of the accomplishment of the mission, goals, and objectives of the University and its units. Such assessments are intended to determine the extent to which University programs meet their goals and objectives and further the mission of the University; to establish a culture of evidence for assessment; and to meet the standards of the Regents, the Trustees, the Northwest Commission on Colleges and Universities, and USU. The assessment process shall be a continuous process which shall involve faculty and other concerned stakeholders in central roles. Furthermore, assessment results will directly inform planning and other Standard 2.A -- General Requirements 2.A.1 Commitment to high standards of teaching and learning. One way of evaluating USU‘s commitment to excellence in teaching and learning is to consider resources that have been committed to this endeavor, as evidenced by faculty numbers, faculty quality, academic support programs, and facilities support. Faculty Numbers and Workload. As of Fall 2006, USU employed 834 full-time and 50 part-time faculty. Because the university experienced a period of rapid growth during the late 1990s and early 2000s, USU‘s student-faculty ratio has been high in relation to peer institutions. However, some improvement has been made in recent years. In 2001, USU‘s student-faculty ratio was 25.9, compared to 22.4 in 2006. The decline 26 is a result of a concerted effort by central administration to hire more instructional faculty and also a decline in enrollment. fewer than 20 students, while only 15% have 50 or more students. In comparison to the Regents‘ peer schools, 34% of classes have fewer than 20 students and 18% have 50 or more students. In recent years, USU has excelled in state-wide competition for the ―Carnegie Professor of the Year.‖ Seven of the last 11 Utah winners in this competition have been USU faculty members. Each year, the Board of Regents establishes a system-wide tuition increase, but also allows each institution to add an additional increase, referred to as the Tier II tuition increase. By using a substantial portion of Tier II tuition revenues, USU was able to hire additional full-time faculty between 2001 and 2006. Over the next two years, 40 more faculty members will be hired to serve students at locations other than the Logan campus. As required by NWCCU, faculty vita are available to the accreditation team at http://aaa.usu.edu/assessment/facultyVita.asp. Academic Support. USU provides a wide variety of services for students with special learning needs. The university‘s Supplemental Instruction Program funds review sections for most of the large general education courses taught on campus. In Fall 2006, 50 large courses were provided support and more than 5,000 students attended one or more sessions, more than 55% of the students in the classes. Assessment of the program indicates that the students who attended sessions earned significantly higher grades than those who did not attend. There is no university-wide standard teaching load at USU. The number of credit hours taught by faculty varies substantially from department to department because of unit missions, growth, and policies. However, the Board of Regents has set minimum workloads for institutions under its jurisdiction. For a research university such as USU, the Regents have specified that ―faculty contact hours in credit-bearing teaching activities shall average approximately 10 hours per week.‖ This total includes classes, labs, dissertations, thesis, and individualized instruction. In Fall 2006, USU met this requirement with an average of 10.4 hours per week. This compares to 10.0 hours at the state‘s other research institution, the University of Utah. USU‘s Academic Resources Center and Student Support Services units provide help for students with special learning needs. Multicultural Student Services supports students with different ethnic backgrounds and the Disability Resource Center serves students with disabilities such as hearing and visual impairments. Standard Three provides additional assessment information on these programs. Faculty Quality. Characteristics of the faculty are discussed in greater detail under Standard Four, but some basic data demonstrate that USU has assembled a highquality faculty which has extensive interaction with students. Ninety-five percent of instructional faculty are full-time and 98% of that group have terminal degrees in their discipline. Only 5% of student credit hours at USU are taught by teaching assistants. Forty-one percent of classes have Facilities Support. USU has excellent facilities for teaching/learning. In Fall 2005, a new library addition was added with 189,000 square feet of space and state-ofthe-art equipment, such as movable storage shelves and automated checkout capability. The university operates 11 open-access 27 USU‘s educational focus is consistent with the direction provided by the Regents Master Plan. The university is organized with Colleges of Agriculture; Business; Education and Human Services; Engineering; Humanities, Arts, and Social Sciences; Natural Resources; and Science. Courses and degree programs are offered throughout the state by USU‘s Division of Regional Campuses and Distance Education, which served 10,109 students in Fall 2006. The courses are delivered via face-to-face instruction at several centers around the state, by satellite, by television, and online. computer labs with about 800 stations available to students. The campus has a high-speed backbone network and with wireless access at most locations. Currently, 70% of general assignment classrooms are technology-enhanced to allow instructors more pedagogical options. Funding has been allocated to upgrade the remaining teaching stations. Campus visitors often comment on how well USU‘s educational facilities are maintained. Classrooms that have been in use for many years show few signs of wear. The condition of these facilities is a result of the quality of construction, efforts of the custodial staff, and the pride that USU students and faculty take in their campus. Although the condition of educational facilities is excellent, space is scarce, especially during prime teaching hours. In particular, there is a need for additional classrooms to accommodate classes of 100 students or more. This problem will become more serious as the university continues to grow. USU‘s process of developing, approving, and evaluating broad educational goals is discussed under Standard One. Procedures for making specific changes in curriculum are considered under 2.A.7. 2.A.3 Coherence of program design. USU is a traditional university with program requirements similar to those at other institutions in the United States. Most programs have evolved over many years and requirements are carefully reviewed by faculty to determine changing needs and compatibility with other programs. 2.A.2 Compatibility of educational goals with institutional mission. The Regents Master Plan designates USU as the state‘s land-grant university. As such, USU is responsible for programs in agriculture, business, education, engineering, natural resources, and sciences, while supporting the traditional core of liberal learning— humanities, arts, and social science. The Master Plan specifies that USU is to give particular emphasis to programs involving the interaction of land, people, and the environment. The land-grant mission implies that USU also has an important role in delivering educational programs throughout the State of Utah. The Regents Master Plan is found at http://Utahsbr.edu/bor01g.html#section3. Each USU program includes University Studies (General Education) requirements, major requirements, and electives, with a minimum 120 credit hours needed for graduation. Detailed requirement sheets are available for each program. These sheets are widely used by students to determine their interest in and preparation for the program. They are also extensively used by students, faculty, and advisors to assess progress. Major requirement sheets for each academic program at USU are found at http://www.usu.edu/ats/majorsheets. As required by NWCCU, syllabi for each course have been provided for review. (See 28 http://aaa.usu.edu/assessment/coursesyllabi. asp.) is also used to determine credits for those courses that do not meet for 50-minute periods. (See http://www.usu.edu/policies/pdf/Number-ofCredits.pdf) 2.A.4 Degree designations and learning objectives. The General Catalog lists all programs and degrees. (See http://www.usu.edu/generalcatalog/2007-2009). Program length is determined by departments and colleges using USU requirements which are found at http://www.usu.edu/policies/pdf/Bachelor% 27s-Req.pdf. All bachelor‘s degree graduates are required to complete an approved academic program in one of the seven resident colleges. Students must complete a minimum of credits numbered 3000 or above, and a minimum of 120 credits of acceptable collegiate work, with a minimum of 100 credits with a grade of Cor better. Academic majors are comprised of up to 80 credits. Major requirement sheets are at http://www.usu.edu/ats/majorsheets. Degree designations are consistent with those used for similar programs at other institutions. Learning objectives have been developed for each program and are posted on the web sites of the academic departments. For convenience, they are accessible from a single site. To see the learning objectives for any program, go to http://aaa.usu.edu/Assessment/AssessmentLinks.asp and click the ―Learning Objectives‖ button for the department of interest. The ―Mapping‖ button at that same site shows which courses in the program curriculum contribute to mastering each learning objective. All program-specific tuition and fees are identified in advance and listed in the schedule of classes. Only those fees approved by the Provost‘s Office and listed in the schedule of classes may be collected, and fees automatically expire at the end of a three-year period unless they are reviewed and reapproved by the Provost‘s Office. Criteria and procedures to be used in the establishment and approval of programspecific tuition and fees are available at http://www.usu.edu/policies/pdf/CourseFees.pdf. 2.A.5 Concentrated format courses. Other educational experiences, such as workshops, institutes, short or concentrated format courses, and conferences are also available at USU. Because of the short time period in which they are offered, these nontraditional courses may not require extensive out-ofclass work by students. When little or no out-of-class work is required, the standard for credit for such courses is 20 contact hours for each credit earned. (See http://www.usu.edu/policies/pdf/Number-ofCredits.pdf) 2.A.7 Design, approval, and implementation of the curriculum. The faculty has primary responsibility for design, approval, implementation, and review of the curriculum. Curricular changes may be at the level of a course or a program. Generally, changes in the curriculum begin at the department level. In cases of interdisciplinary initiatives, an interdepartmental or inter-college group may 2.A.6 Credit, program length, and program-specific tuition/fees. Consistent with NWCCU standards, one credit is awarded for each three hours of student work per week during a 15-week semester. For traditional courses, this is interpreted as one 50-minute class period plus two hours of study per week per credit. One 50-minute period per week during a semester equals 12.5 contact hours per credit. This standard 29 form to see a program change through to approval. At the department level, subgroups may oversee parts of the curricula, or, in the case of smaller departments, entire departments may provide oversight. more intensive review of a proposal to an ad hoc subcommittee. All of these committees meet on a monthly basis during the academic year to ensure efficiency in the process of reviewing curriculum changes. The required forms for any proposal delineate what the change includes: new course; revised credit, title, number; addition or removal of general education designation; suspension of a course from the catalog; Honors designation. The Distance Education and Electronic Delivery Subcommittee has particular responsibility for tracking any courses or programs that are delivered to regional campuses or sites or by electronic means. In recent years, one project has been the development of evaluations for courses delivered electronically without a face-to-face component. From the department approval process, changes are carried forth to the appropriate college curriculum committee. Assuming approval at this level, the changes move forward to university curriculum committees. For any course that is to receive University Studies designation, the approval form is sent to the General Education Subcommittee, which has broad-based representation. This committee features subcommittees responsible for various parts of the general education program: communications and quantitative literacy, social sciences, sciences, fine arts, humanities, and American Institutions. Curricular changes above the course level must be acted upon by the Faculty Senate. Any program that has financial implications must also be reviewed by the Faculty Senate Budget and Faculty Welfare Committee. The Executive Committee of the Senate first hears the report of Educational Policies Committee and then approves its placement on the Senate agenda. Once passed by the Senate, program changes proceed to the USU Board of Trustees and, as appropriate, to the Regents for approval, consent, or information. These processes and forms are accessible at the EPC web site. A Curriculum Handbook was recently developed to consolidate information. (See http://www.usu.edu/fsenate/epc/curriculum/ EPC_CurriculumHandbook5_10_07.pdf for the Handbook.) Approved changes are sent to the Educational Policies Committee (EPC), which is the primary curriculum body of the university. Other committees that may be stops along the path of approval to the EPC include the Council on Teacher Education for those classes that will be included in any teacher licensure or certification program and the Graduate Council. In each of these committees, courses or programs are reviewed thoroughly and may be approved or sent back to the sponsoring department or college for revision. The Educational Policies Committee is composed of four subcommittees: Academic Standards, Curriculum, Distance Education and Electronic Delivery, and General Education. The Curriculum Committee receives and reviews all course and program proposals—undergraduate and graduate— and reports its recommendations to the EPC. The Curriculum Subcommittee may refer New programs approved by the Board of Regents are required to have a three-year review, which is done by an external committee with response by the department 30 hand with advisors and the Registrar‘s Office to target problems and work on solutions. and college and forwarded to the state legislature. Program review on a regular basis is mandated by the Regents and is carried out in a systematic manner by the faculty with the guidance of the provost. . Curriculum management has been increasingly important at Utah State University. In 2001, at the request of central administration, the student government held focus groups of students to obtain feedback about every aspect of the university. Of particular interest to this discussion was the students‘ unhappiness with bottleneck classes and delayed graduation both for students who entered as first-year students and for those who transferred. 2.A.8 Library and information resources. The Merrill-Cazier Library is a central service to the academic faculty and students. The heart of the library‘s mission is to support the university‘s teaching, research, scholarly communication, and lifelong learning aspects of the university‘s landgrant mission. While the library considers the students, faculty, and staff of the university as its primary stakeholders, as a public institution it also offers service to the general public. The library maintains ties with university faculty through subject librarians, who typically are library faculty with specific subject expertise. Collection development responsibilities at the library are assigned to subject librarians. These librarians are responsible for guiding all collection development for their assigned subjects. Their responsibilities include selecting new books, keeping track of current journal subscriptions, and seeking out other information resources that might be valuable to the department. They collaborate with faculty to create lessons that introduce students to librarians, the library, and develop research and information literacy skills. Several changes were made as a result of this feedback. First, additional resources were added to the programs where enrollment was overwhelming (e.g., composition classes). Second, an intent-totransfer program was established with twoyear feeder schools so that advising from both the sending and receiving institutions was in place to ensure that every class taken at the two-year institution counted toward degree requirements. Third, a Graduation Guarantee program was put in place, a contractual arrangement whereby students could be assured of getting the classes they need to graduation schedule. Finally, the USU General Catalog was revised to include eight-semester plans for almost every degree program. An associate vice provost was appointed to oversee the curriculum integration of RCDE with main campus courses. Other campus involvement will occur beginning in 2008 with the hiring of a Dean of Libraries‘ who will be a member of the Dean‘s Council. Librarians serve on the Faculty Senate and some of its committees: Educational Policy Committee, General Education Subcommittee, Graduate Council, Professional Responsibilities and Procedures Committee, and the Budget and Faculty Welfare Committee. The Academic Standards Subcommittee is especially attuned to registration and graduation issues and frequently brings to the EPC recommendations to improve academic processes. An ad hoc group, the college associate deans also work hand-in31 The discussion in Standard Five presents the program-level report, which includes analyses of the library‘s performance in light of goals to integrate library resources and research skills into the learning process throughout the university‘s instructional programs. any additions or deletions. The process is delineated in policy, and the appropriate forms must be filed for any such changes to occur. Only those changes so approved by the Educational Policies Committee, Faculty Senate, and other bodies appear in the General Catalog. The forms and processes for additions and deletions are reviewed regularly, particularly by the General Education, Curriculum, and Educational Policies Committees, and changes are made when needed to improve the forms and processes. 2.A.9 Course scheduling. Course scheduling is the responsibility of the Scheduling Division of the Registrar‘s Office. Coordination of scheduling is based on established time schedules designed to capitalize on student accessibility and availability of facilities. To meet students‘ scheduling needs, and to provide as few course conflicts as possible, many programs offer courses at several different times, during several different semesters, and through various delivery formats. In addition, many graduate courses are offered in special time slots (for instance, meeting only one evening per week, or on the weekend) to provide students with the flexibility they may need. 2.A.12 Program elimination. In the last 10 years, several programs have been eliminated at the university, particularly in the case of low enrollment or insufficient faculty. In each case, institutional policy to hold public hearings on the change has been followed. Departments are responsible for providing names of all students affected so they may be present at the hearing and for outlining the delivery of courses over a multi-year time frame, if needed, so that no student is adversely affected. 2.A.10 Credit for prior experiential learning. USU does not grant credit for prior experiential learning. However, matriculated students may challenge a course for credit by taking a special examination available at the University Testing Center or by taking a departmental examination. Credits earned through special examinations cannot be used to meet the minimum USU course requirement, but credits earned through departmental examinations may be used for this purpose. Departments determine if a course is appropriate for challenge. On this issue, USU is in compliance with NWCCU Policy 2.3, Credit for Prior Experiential Learning. (USU General Catalog, pp. 18-19) 2.A Challenges and Recommendations As the university continues to grow, the student-faculty workload will increase unless additional instructional faculty are hired. Finding resources to support these new faculty will be a challenge. The problem is exacerbated by growing salary compression in many disciplines—salaries from retirements are not adequate to attract quality new hires. Tier II tuition revenue has been helpful, but there are limits to how much tuition and fees can be increased each year. A related issue is providing compensation for existing faculty. USU salaries are substantially below those of peer institutions. When benefits are considered, 2.A.11 Additions and deletions of courses and programs. Review and approval by the university curricular bodies are required for 32 objectives for their programs by 2002.‖ Dennison found that certain departments had accomplished these tasks and posted them on the web, but that ―some are difficult to access, many contain dated information, and that there was little evidence that the web postings focused specifically on outcomes assessment.‖ (Dennison, p. 3). His recommendation was that, ―the University continue the development and refinement of its assessment plan and program to include specific learning outcomes measures for its programs and integrate the results into the institutional planning and decision making process‖ (p. 12. The entire NWCCU response can be found online at http://aaa.usu.edu/assessment/pdf/2002NWC CUResponse.pdf). the gap declines somewhat, but total compensation for USU faculty members is still below that of peer schools. Operating funds for academic departments are another concern. These units have gone for many years without any significant increase. Many of the departmental selfstudies found at the end of this standard point to operating funds as one of their greatest challenges. The central administration has made increases in operating funds a priority and has committed to provide funding that will increase operating budgets by nearly 80% over a five-year period. Standard 2.B ─ Educational Program Planning and Assessment In 2004, the Commission requested that USU provide a report documenting progress and plans regarding assessment. This report was accepted by the Commission and continues to be the basis for the university‘s assessment efforts. USU has made significant progress in assessment by implementing the strategies proposed by the plan. Details of the plan are considered in Section 2.B.1 and progress is documented in 2.B.2, 2.B.3, and especially the discussion of NWCCU Policy 2.2, Educational Assessment. In its 1997 response to USU, the NWCCU team noted that ―While assessment activities are evolving in a generally positive direction, institutional efforts are uneven and coordination is lacking.‖ (p.55. The complete report can be found at http://aaa.usu.edu/assessment/pdf/1997NWC CUResponse.pdf). Based on the team‘s recommendation, a 1999 visit was scheduled to review progress on assessment. The resulting report found that progress had been made, but noted that much remained to be done, particularly in the areas of developing outcomes measures and linking assessment to meaningful changes in educational programs. 2.B.1 Outcomes-based assessment plan. USU has made significant progress in assessment since the Commission‘s 2002 interim report. An outcomes-based assessment plan is in place and being implemented. Accomplishments include: In 2002, George Dennison, President of the University of Montana, visited USU and wrote the interim reaccreditation report for the Commission. He observed that, ―in response to the 1999 visit, the university committed that departments would have developed mission statements and learning USU assessment/accreditation activities are now centrally coordinated by the Office of Analysis, Assessment, and Accreditation and additional resources have been provided to support this effort. 33 A strategic plan for assessment was developed and adopted. The complete assessment plan is found at http://aaa.usu.edu/assessment/pdf/2004Progr essReport.pdf. Connections (All students in freshman orientation class; every year) A Facts and Figures web site was created to provide ―one-stop shopping‖ for frequently used facts and information about USU. This site has become the primary source for data about USU. It can be seen at http://aaa.usu.edu/FactsFigures. Graduating Seniors students; every year) (All graduating Graduate Students students; every year) (All graduating Freshmen/Sophomores (Random sample; every year) Employment/Graduate Education of Recent BS/BA recipients. (Annual random sample) Studies of specific components of USU‘s general education, notably writing and mathematics, have been initiated and completed. Results are provided in the discussion of NWCCU Policy 2.2 on page 37. Alumni (Random sample; periodically) Faculty/Course Evaluations course; every semester) A systematic schedule for surveys conducted by the Office of Analysis, Assessment, and Accreditation has been developed and implemented over the last five years. The survey schedule includes: CIRP year) (Every Reports for all of these studies are at http://aaa.usu.edu/FactsFigures/surveys.asp. Finally, and most importantly, the academic departments were given specific guidelines for improving and focusing their assessment efforts. These guidelines are based on the model depicted in Figure 2.1. (All new students; every other NSSE (Random sample of freshmen and Seniors; every other year) 34 Figure 2.1 Department Assessment Model Learning Objectives (What do we want to accomplish?) Mapping of Objectives and Courses (Is the curriculum designed to achieve the learning objectives?) Outcomes Measures (Does it really happen?) Integrating Experience Exit Interview Other Measures Data-Based Decision Making (What is the process for making changes?) (What changes have resulted from outcomes assessment?) Web site (Communication of process and results) Program learning objectives identify the knowledge and skills that students should acquire as a result of going through the program. They reflect the department‘s goals for the program. The mapping is a matrix that shows which learning objectives are addressed by each course. The matrix demonstrates that the curriculum is designed to achieve those learning objectives. Outcomes measures indicate the success of the program in achieving its objectives, and data-based decisions close the loop by using outcomes data to identify program strengths and weaknesses and make changes as needed. The department assessment web sites are a critical component of USU‘s assessment plan. The university policy is that assessment activities in each department will be presented in a systematic manner and be easily accessible to the NWCCU review team and any other interested party. Accordingly, each department was assigned to do the following: 1. Write/revise an assessment plan that includes items 2-6 below. 2. Develop/refine learning objectives for each of its programs. 35 3. Create a mapping (in most cases a matrix) of learning objectives and courses. The purpose of this mapping is to assure that the department‘s curriculum is structured to promote achievement of the learning objectives. Learning Objectives Mapping of Learning Objectives and Courses Outcomes Data Data-based Decisions (Continuous Improvement) 4. Establish an integrating experience (e.g., capstone course, internship, student teaching, national test, research or creative project) for graduating seniors that requires students to bring together the knowledge and skills they have acquired. Most USU academic departments already had such an experience. The challenge was to use that experience to evaluate the departments‘ programs in addition to evaluating individual students. Individual meetings were held with each academic department head and also the faculty of each unit to explain the process. A comprehensive web site was created to allow the NWCCU review team to evaluate the assessment efforts of USU‘s academic departments. The web site contains a link to the home page of each department, indicates whether the department has an assessment link on its homepage, and whether the unit has adopted the assessment web site format described under #7 above. It also has links for each department for the six categories listed under #7 above. 5. Identify and begin collecting information on other outcomes measures. The specifics were left for the departments to decide, but the units were encouraged to implement an exit interview, conduct surveys of graduates and employers, analyze the data from nationally normed tests taken by their graduates, and utilize information from advisory groups. By using this web site, the review team can evaluate overall compliance with the assessment model and also examine the efforts of each department. Figure 2.2 is a reproduction of part of that site. A ―Yes‖ in the column labeled ―Assess Link on Home Page?‖ means that there is a link to assessment on the department‘s home page. A ―Yes‖ in the column ―NWCCU Format‖ means that the department‘s assessment site include a link for each of the topics shown in the last six columns of the figure. 6. Develop an explicit procedure for using the outcomes data in department decision making and provide examples of data-based decisions. 7. Maintain a user-friendly and up-to-date assessment web site. This web site should have a link from the department‘s homepage web site and should include information on items 1-6 above. The intent is that each department‘s assessment web site will include the following links, with the relevant information available when the link is accessed: If there are no comments on the buttons on those last six columns, the department has met the requirement for that component of assessment. Thus, as shown in Figure 2.2., all departments in the College of Agriculture have web sites with the required information. The entire site is at: http://aaa.usu.edu/Assessment/AssessmentLi nks.asp Mission Statement Assessment Plan 36 Examination of that site indicates that, at the time this self-study document went to press, every academic department at USU had an assessment web site which contained the required information. Figure 2.2 Department Assessment Web sites also examples of changes that have been made as a result of assessment activities. A review of individual department web sites indicates continuing and significant changes to improve teaching and learning. Based on observation and data, departments are revising their major requirements, altering the content of courses, and reallocating resources based on changes in demand for their programs. 2.B.2. Publication and achievement of learning objectives. Each academic department at USU has published its learning objectives on its assessment web site. To review the learning objectives for any academic program, go to http://aaa.usu.edu/Assessment/AssessmentLi nks.asp and click the ―Learning Objectives‖ button for the unit of interest. The same web site has a button that shows ―Outcomes Data‖ collected by each department for its programs. A more extensive discussion of these outcomes data is provided under NWCCU Policy 2.2, Educational Assessment. NWCCU Policy 2.2 — Educational Assessment Policy 2.2, Educational Assessment, in the NWCCU Handbook provides a useful format for evaluating educational assessment activities (See NWCCU Handbook, pp. 37-39). The discussion of Policy 2.2 includes several categories, each with outcome measures. With minor modification, the categories can be used to make a systematic presentation of educational assessment at USU. The headings used in this section correspond to those categories. 2.B.3 Evidence of continuous improvement. The ultimate objective of educational assessment is improvement of teaching and learning. However, this does not always imply change. In some cases assessment activities may reveal deficiencies in a program that need correction. But in other situations, outcomes assessment may validate the strengths of the program. As shown in Figure 2.2, the site at http://aaa.usu.edu/Assessment/AssessmentLi nks.asp also contains a ―Data-Based Decisions‖ link for each academic department. These links show the process that departments use for making change and Characteristics of New Students In Fall 2006, USU had 2,639 new freshmen students, 1,083 new undergraduate transfer 37 students, and 484 new graduate students out of a total student population of 23,623. rates for 2004-2006 are down slightly from previous years when, at one time, it reached 98%. Table 2.2 provides comparable information about undergraduate transfer students. Applications have decreased, but enrollment held steady because the accepted/enrolled rate increased. Table 2.1 shows applications, acceptances, and enrollment of new freshmen for 20032006. Applications and enrollment declined in 2004 and 2005, but increased in 2006 and appear to be up for 2007. The acceptance Table 2.1 New Freshman Applications, Acceptances, and Enrollment, Fall 2003-2006 Number Number Number Accepted/ Enrolled/ Year Applied Accepted Enrolled Applied Accepted 2003 5,165 4,851 2,548 93.9% 52.5% 2004 4,906 4,491 2,183 91.5% 48.6% 2005 4,666 4,365 2,054 93.5% 47.1% 2006 5,209 5,029 2,562 96.5% 50.9% Table 2.2 Undergraduate Transfer Applications, Acceptances, and Enrollment, Fall 2003-2006 Year 2003 2004 2005 2006 Number Applied 2,132 2,083 1,657 1,746 Number Accepted 2,033 1,960 1,543 1,670 Number Enrolled 1,048 1,000 928 1,063 USU is the institution of choice for a high percentage of the new freshmen. Results of the 2006 CIRP Survey indicate that USU was the first choice of a college or university for 87% of the new freshmen students who enrolled at USU that year. Ninety-five percent of students responding to USU‘s internal freshman/ sophomore survey in 2006 stated that USU had been their first or second choice. About 40% percent of CIRP respondents had applied only to USU and another 40% had applied to no more than two other schools. Accepted/ Applied 95.4% 94.1% 93.1% 95.6% Enrolled/ Accepted 51.5% 51.0% 60.1% 63.7% USU. In recent years, the university has tried to be more selective in its admission policies. The success of this effort is reflected in improving ACT scores and high school GPAs over the six- year period. Between 2001 and 2006, the mean Composite ACT score increased by 1.4 points and the mean GPA increased by 0.16 points. Table 2.3 provides information about the academic preparation of new freshmen at 38 Table 2.3. New Freshman Composite ACT Scores and High School GPAs, Fall 2003-2006 Year Composite ACT 2001 2002 2003 2004 2005 2006 22.3 22.9 23.6 24.1 23.7 23.7 High School GPA 3.37 3.46 3.56 3.57 3.54 3.53 Table 2.4 focuses on the demographic characteristics of new USU students. At all three levels (freshman, transfer, and graduate), the proportion of minority students is low. Percentages of international students at the undergraduate level are also low, but represent 13% of new graduate students. Note that a high percentage of USU students come from Utah. Even at the graduate level, the proportion is more than half. Table 2.4. Demographic Characteristics of New Students, Fall 2006 Female Minority International Freshmen 56% 5% 1% Transfer 45% 5% 2% Students Graduate 38% 3% 13% Students Information about graduate students is provided in Table 2.5. Graduate school enrollments have been relatively stable during the last three years because the enrolled/accepted rate has increased. Admissions are somewhat selective, but the accepted/applied ratio has been increasing. Table 2.6 shows test results for new From Utah 78% 73% 55% graduate students coming to USU. GRE scores over the last four years place USU enrollees slightly above the national averages. The data from the table indicate that there has been a slight downward trend in GRE Verbal and Analytical scores over time. Table 2.5. Graduate Student Applications, Admissions, and Enrollment, Fall 2003-2006 Number Number Number Accepted/ Enrolled/ Year Applied Accepted Enrolled Applied Accepted 2003 2,861 1,381 749 48.3% 54.2% 2004 1,936 1,053 680 54.4% 64.6% 2005 2,463 1,578 696 64.1% 44.1% 2006 2,564 1,991 681 77.7% 34.2% 39 Table 2.6. Mean Test Scores of Admitted Graduate Students, Fall 2003-2006 Graduate Record Exam Miller Analogies Year Verbal Quantitative Analytical 2003 518.4 655.2 621.9 50.8 2004 543.3 696.8 NA 51.8 2005 513.1 650.7 620.0 48.3 2006 495.6 653.0 606.6 50.3 In summary, the data indicate that USU is not highly selective in admitting new freshmen, that those students have adequate, but not outstanding academic preparation, and that the quality of new freshmen has improved over time. The university is dependent on attracting undergraduate transfer students and is not highly selective in its admissions policies for those students. Admission is more selective at the graduate level. value of the Connections course. About two-thirds of the 2005 class agreed or strongly agreed that they were satisfied with Connections, while one-sixth disagreed or strongly disagreed. About 60% said they would recommend the course to other students, while 20% said they would not. These findings indicated that Connections still was not fully meeting the needs of students. Additional changes were made for Fall 2006. The results of the 2006 survey indicated greater satisfaction with the course. Seventy-five percent indicated that they were satisfied with the course and nearly 70% said they would recommend it to a friend. Beginning to Mid-Program Assessment. Freshman Orientation. In Fall 2006, nearly 60% of USU incoming freshmen took Connections, the university‘s orientation course. For most students, this course is offered for four full days prior to the start of Fall Semester and then students meet periodically during the semester. Communications Literacy. During Fall 2004 and Fall 2005, a comprehensive study was conducted to determine the improvement in student writing and research skills from the time they started the freshman-level English 1010 (Introduction to Writing) course to the time they completed the sophomore-level English 2010 (Intermediate Writing) course. The objective was to measure the value added by the two courses. Surveys of Connections conducted in Fall 2003 and Fall 2004 were designed to measure the value added of the course by administering a pre- and a post-test to all students. The surveys indicated that the knowledge gains from taking the course were minimal and that students felt the course was only partially meeting its objectives. As a result, a substantial revision of Connections was implemented in Fall 2005. At the beginning of the fall term, students in English 1010 were given an essay prompt and assigned to write a 750- to 1000-word essay. At the end of the term, students in English 2010 were given the same assignment. From the population of the students, 200 essays were randomly selected from each course. After the term was over, a team of graduate students who had taught The revised Connections course has been evaluated the last two years using an online survey. Students were asked to assess the 40 one or both of the courses was hired to regrade the essays. Each essay was independently scored by two readers. topics and teaching methods employed. Study reports are found at http://aaa.usu.edu/assessment/pdf/SubjectMa steryStat1010andMath1050.pdf. In the Fall 2004 study, the mean score for the English 2010 essays was 24.2% higher than for the English 1010 essays. However, these simple comparisons may be spurious because they don‘t take into account other factors that could affect scores. For example, students with good writing skills are more likely not to take English 1010. Computer and Information Literacy. USU‘s Computer and Information Literacy (CIL) requirement is that each student pass six tests covering operating systems, email, document processing, spreadsheets, information resources, and ethics. In 2004, a comprehensive assessment was conducted to evaluate the CIL skills of students. At a macro level it was determined that there was considerable variation in first-time pass rates for the tests. For example, 80% or more passed the information resources and document processing exams, but less than 40% were successful on the ethics test. An analysis was conducted to evaluate student competency for individual tasks within the six tests. Consequently, a more sophisticated approach using multiple regression analysis was used which allowed the influence of other factors to be quantified. The regression model included variables such as gender, age, and English ACT scores. After these factors were taken into account, the analysis found a 20% improvement in overall English 2010 scores. Similar gains were found using the Fall 2005 data. Reports providing details about these studies are at http://aaa.usu.edu/assessment/ValueAddedE ngl.asp. As a result, significant changes were made in the CIL tests. These included deletion of certain tasks that most students have mastered, adding new tasks, and changing testing procedures. Quantitative Literacy. Students can satisfy the Quantitative Literacy requirement of USU‘s general education program by successfully completing Math 1050 (College Algebra) or Stat 1040 (Introduction to Statistics). Each of these courses uses a common final examination. At the end of the spring semesters in 2004 and 2005, a random sample of final exams for each course was collected and the individual questions re-graded by a single instructor. These questions were then grouped by the topics they covered. General Education Overall. Each year, those students responding to USU‘s Freshman/Sophomore and Graduating Student Surveys are asked a series of questions that relate to general education. Table 2.7 shows 2006 responses to a subset of those questions. About a third of students in both groups considered USU general education requirements to be confusing, and similar proportions expressed difficulty in scheduling general education courses. Less than 40% of each group thought that general education courses were well taught and less than half perceived that general education is or was a useful part of their university experience. It is interesting to note that there is relatively little difference in the responses Results of the analysis determined that there was significant variation in student mastery of individual topics. Based on the findings, the Mathematics and Statistics Department has re-evaluated the time allotted to specific 41 USU‘s general education needs to be revisited. of freshmen/ sophomores as compared to graduating seniors. The data indicate that Table 2.7. Student Survey Responses to General Education Questions Question General education requirements are/were confusing I had difficulty scheduling general education courses General education courses are/were welltaught General education is/was a useful part of my university experience. Freshmen/Sophomores Agree/ Disagree/Strongly Strongly Agree Disagree 30.3% 39.9% Graduating Seniors Agree/ Disagree/Strongly Strongly Agree Disagree 32.5% 41.8% 31.8% 39.5% 28.5% 46.4% 39.6% 20.1% 36.9% 22.6% 49.7% 18.9% 46.6% 21.3% into the nature of students‘ educational experiences compared to students at peer institutions. The NSSE peer institutions are 38 universities designated as ―Doctoral Universities—high research‖ by the Carnegie Foundation. Results below are from the 2006 survey. The full report is at http://aaa.usu.edu/FactsFigures/PDFs/Surve ys/NSSE_FSSE2004.pdf. End-of-Program Assessment Current USU students as well as alumni seem pleased with their experience at the university. Nearly 90% of the respondents to the 2006 Graduating Student Survey agreed or strongly agreed that they were satisfied with the education they received at USU. More than 86% were satisfied with their department, while only 4% were dissatisfied. When asked what they would tell a graduating high school student about USU, more than 96% would say it was great or mostly positive. Nearly 90% of respondents to the 2006 Alumni Survey would recommend USU to a relative or friend who wants to attend college. To simplify the task of interpreting NSSE results, five benchmarks of effective educational practices were developed by NSSE—Level of Academic Challenge, Active and Student Collaboration, StudentFaculty Interactions, Enriching Educational Experiences, and Supportive Campus Environment. Educational Engagement (NSSE). The National Survey of Student Engagement (NSSE) is administered online every two years to a random sample of USU freshmen and seniors. The survey provides insights NSSE results are most useful as they pertain to seniors because these are the students who have most fully participated in the experience provided by their university. 42 USU benchmark scores for seniors compare favorably with those of the peer group. The mean score for USU was higher than the peer average for four benchmark categories and essentially the same for the fifth. Time to Graduation. Table 2.8 shows time and credits for USU bachelor‘s degree recipients over a four-year period. Native students are those who began their college experience at USU. Note that approximately two-thirds of students who ultimately receive their bachelor‘s degree are transfer students. For native students, the mean number of semesters to obtain a bachelor‘s degree was 12.6 during 20052006. Mean number of credits earned in the same period was 128.6, but this number does not include AP, CLEP, and Concurrent Enrollment credits earned prior to starting at USU. The table indicates that there has been little variation in these numbers over the four-year period. Peer comparisons are important, but it is also helpful to look directly at what USU students perceive and do—especially seniors who have nearly completed their educational experience at USU. Following are selected NSSE responses from students in their senior year: 66% reported that USU puts quite a bit or very much emphasis on providing students with academic support. For transfer students who received a bachelor‘s degree, the average number of terms was 9.1 during 2005-2006, the average credits earned at USU was 96.0, and the average number of transfer credits was 51.0. There is no clear trend in these data over the last four years. USU recently enacted a ―Graduation Guarantee‖ policy designed to encourage students to obtain their degrees more rapidly. Under this program, the university guarantees that the required courses will be available when the student needs them. If not, tuition is free for extra courses needed to graduate (See the description at http://www.usu.edu/graduate. About one-fourth had participated in a research project with a faculty member that did not involve their coursework or program requirements. In a typical week, 42% spent 10 or fewer hours preparing for class, while 23% spent 21 hours or more hours. Less than 10% rated the faculty as unavailable, unhelpful, or unsympathetic. 77% said that their USU experience contributed quite a bit or very much to their ability to write clearly, while 88% made the same assessment about thinking clearly and analytically, and 79% about working effectively with others. 88% of seniors rated the quality of their USU educational experience as good or excellent. 87% said that if they could start over again they would probably or definitely attend USU. 43 Table 2.8. Time and Credits to Graduation for Bachelor’s Degree Recipients 2002-03 2003-04 2004-05 892 759 861 Native Students Average Terms at USU 12.6 12.9 12.7 Average Credits Carried at USU 122.1 121.6 122.0 Average Credits Earned at USU 128.6 127.4 127.8 1,520 1,604 1,748 Transfer Students Average Terms at USU 9.1 9.4 9.5 Average Credits Carried at USU 90.9 94.1 95.7 Average Credits Earned at USU 96.0 99.1 100.7 Average Transfer Credits 51.0 48.3 47.4 2005-06 892 12.6 122.1 128.6 1,520 9.1 90.9 96.0 51.0 Department-Level Assessment. By far the key aspect of ―End of Program‖ assessment is what occurs in USU‘s academic departments. It is the department faculty who design the curricula, teach the courses, and work with students. If improvement is to be made, it will happen primarily at the department level. the review team and other interested individuals, each department was requested to establish an assessment web site based on a standardized format. To see a consolidated web site showing details of what has been accomplished, go to http://aaa.usu.edu/Assessment/AssessmentLi nks.asp. Much of USU‘s educational assessment effort is focused on the academic departments. In Section 2.B.1, the basic model was discussed. As noted in that section, each department is to have learning objectives, mapping to show how individual courses support those learning objectives, outcomes data that indicate success in achieving learning objectives, and a process for translating findings into curriculum and/or pedagogical improvement. To assist Table 2.9 summarizes USU assessment at the department level. As of July 2007, when this self-study went to press, every USU academic department had an assessment plan, learning objectives, a mapping of objectives and courses, actual outcomes data, examples of data-based decisions, and regular external reviews. 44 Table 2.9 Assessment Activities of USU Academic Departments and Programs Department AGRICULTURE ASTE ADVS NFS PSC BUSINESS ACCT BA MHR MIS EDUCATION AND HUMAN SERVICES COMD ELED FCHD HPER IT PSYCH SECED SPER ENGINEERING BIE CEE ECE ETE MAE HASS ART ENGL HIST IELI ID JCOM LAEP LPSP MUSIC PS SSWA THEAT Assessment Plan Program Learning Objectives Objective /Course Mapping Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 45 Outcomes Data DataBased Decisions Regular External Reviews NATURAL RESOURCES ENVS WS WR SCIENCE BIOL CHEM CS GEOL MATH/STAT PHYS JOINTLY ADMINISTERED ECON Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Graduates in some departments are required to pass licensure examinations. The pass rates on professional certification licensure examinations are shown in Table 2.10. Note that in some fields, USU success rates approach or equal 100%. 46 Table 2.10 Pass Rates on Professional Certification Licensure Examinations EXAM CPA YEAR 2001 2002 2003 2004 PASS RATE 24% 36% 22% 54%1 Communicative Disorders—Audiology 03-04 04-05 05-06 100% 100% 100% Communicative Disorders—Speech/Language 03-04 04-05 05-06 100% 100% 100% Dietetics 03-04 04-05 05-06 100% 93% 100% Fundamentals of Engineering 03-04 04-05 92% 86% Nursing—LPN 03-04 04-05 05-06 100% 96% 100% Nursing—RN 03-04 04-05 05-06 91% 89% 94% Professional in Human Resources 03-04 79% 04-05 80% 05-06 87% 1 The result for 2004 is the percent of students who passed at least one part of the CPA exam. USU‘s law and medical school aptitude scores were slightly above the average for all students taking the tests during the most recent year for which data are available. But USU students have been very successful in gaining admittance to medical school. Over the past four years, an average of 75% of applicants have been admitted. Table 2.11 shows how well USU undergraduate students who plan to continue their educations have done on graduate/professional school examinations. For the last year for which data were available, USU GRE scores for the verbal, quantitative, and analytical sections were about the same as the national average. 47 Table 2.11 Graduate/Professional School Admissions Examinations Graduate Record Exam (GRE) 2000-2001 2001-2002 2002-2003 2003-2004 available) Number of USU Students Taking Exam Mean Verbal Score Mean Quantitative Score Mean Analytical Writing Score 198 265 278 USU 482 484 492 ALL 476 476 470 USU 615 631 613 ALL 595 615 582 USU * * 4 ALL * * na 400 474 475 609 598 4 4.37 (latest * Analytical Writing Section first used in 2002-2003 Law School Aptitude Test (LSAT) 2002-2003 2003-2004 2004-2005 Medical College Admission Test (MCAT 2002-2003 2003-2004 2004-2005 2005-2006 Number of USU Students Taking Exam 137 150 145 Number of USU Students Taking Exam 34 20 46 38 Score USU 153.6 152.2 154.4 ALL 152.2 152.2 152.7 Score USU 27.9 29.7 28.2 27.6 Program Reviews and Specialized Accreditation. The Utah Board of Regents requires that every USU academic department be externally reviewed at least every seven years. If the unit is associated with a regional or national accreditation body, that unit may conduct the review. Otherwise, the reviews are organized by USU‘s Provost. Table 2.12 shows departmental reviews conducted since 1995-1996 and planned out to 2014. The table indicates that USU has a ALL 24.7 24.6 24.7 25 comprehensive program for departmental reviews. Note that two major reviews are scheduled in the same general timeframe as that of NWCCU. The Association to Advance Colleges and Schools of Business (AACSB) will review the College of Business in 2006-2007 and the Accreditation Board for Engineering and Technology (ABET) will review the College of Engineering in 2007-2008. 48 Table 2.12 Review Schedule for Academic Departments and Programs Regents Reviews Last AGRICULTURE ASTE ADVS NFS Next 2005-06 1995-96 PSC BUSINESS BA MHR MIS ACCT EDUCATION & HUMAN SVS COMD 1994-95 *** ELED 2003-04 2011-12 FCHD HPER IT 2003-04 1992-93 2001-02 2011-11 *** 2008-09 PSYCH 2001-02 2009-10 SECED 1996-97 *** SPER 2000-01 2008-09 ENGINEERING BIE CEE ECE ETE MAE HASS ART ENGL HIST IELI ID JCOM LAEP LPSP 2000-01 2000-01 1996-97 1988-89 1999-00 2004-05 2001-02 National Accreditation Agency National Reviews Last Next NCATE CSREES CADE IFT CSREES 2004-05 2003-04 2005-06 2002-03 2014-05 2013-14 2010-11 2012-13 AACSB AACSB AACSB AACSB 1997-98 1997-98 1997-98 1997-98 2006-07 2006-07 2006-07 2006-07 ASHA CED NCATE TEAC AAMFT Natl. Rec. Parks 2000-01 2005-06 2001-02 2006-07 2005-06 2005-06 2007-08 2010-11 2008-09 2011-12 APA NASP NCATE TEAC NCATE TEAC 2005-06 2004-05 2001-02 2006-07 2001-02 2006-07 2010-11 2009-10 2008-09 2011-12 2008-09 2011-12 ABET ABET ABET NCATE Aviation Accred. ABET 2004-05 2004-05 2002-03 2001-02 2004-05 2002-03 2007-08 2007-08 2007-08 2009-10 Engl. Lang. Accred C. for ID Accred. 2000-01 2005-07 2007-08 2013-14 ASLA 2005-06 2007-08 2010-11 2007-08 2006-07 2008-09 2008-09 2006-07 2012-13 2008-09 49 MUSIC PS SSWA THEAT NATURAL RESOURCES ENVS WS WR SCIENCE BIOL CHEM CS GEOL MATH/STAT PHYS JOINTLY ADMINISTERED 2000-01 2008-09 Amer. Music Therapy Assoc. Natl. Assoc. of Sch. of Music 2002-03 2002-03 2000-01 2010-11 2010-11 2008-09 C. of SW Accred. 2006-07 2014-15 SAF SRM 2000-01 1996-97 2007-08 2006-07 2012-13 2001-02 2012-13 2005-06 2005-06 2006-06 1995-96 2003-04 2000-01 2000-01 2001-02 2000-01 2007-08 ABET 2008-09 2008-09 ABET 2000-01 2001-02 2010-11 2011-12 2008-09 CSREES ECON ***Regents Review Past Due Dropouts/Non-completers. Table 2.13 shows first-year retention rates and six-year graduation rates going back to the cohort of students who entered USU in Fall 1997. It is important to consider one important aspect of the data. USU has a high proportion of students who are members of the Church of Jesus Christ of Latter-day Saints (LDS). Many young LDS men and some young women serve as missionaries for their church. The young men typically interrupt their schooling after their freshman year and serve for two years. Young women cannot leave until they are 21, and serve for 18 months. individuals to be eliminated from the cohorts for purposes of calculating retention and graduation rates. Thus, the data shown in Table 2.13 are adjusted to reflect students leaving for missions. The Utah Board of Regents has a cooperative arrangement with the LDS Church whereby young men and women attending Utah colleges and universities and serving missions are identified. Federal government procedures allow these The six-year graduation rate is also not high compared to similar institutions. The rate has improved in recent years, but is still about 50%. In the U.S. News 2007 Edition of America‘s Best Colleges, one of the criteria used to rank institutions is predicted Even with the missionary adjustment, USU first- year retention rates are low compared to peer institutions. The rate peaked at 74.6% for the 2002 cohort, but has declined slightly since that time. This decline is in spite of the fact that USU has made a strong effort since 2001 to improve retention by increasing admission standards and by contacting students who did not return. 50 USU‘s predicted rate was eight percentage points higher than the actual rate. vs. actual graduation rate. The predicted rate is calculated using the demographic characteristics of the institution‘s students. Table 2.13. Retention/Graduation: Full-time, First-Time, Degree-Seeking Freshman Cohorts, 1997-2006 Year Initial Continued Continued Continued Graduated Continued Graduated Continued Graduated Cohort to 2nd Yr to 3rd Yr to 4th Yr in 4th Yr to 5th Yr in 5th Yr to 6th Yr in 6th Yr 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 1,856 2,214 1,899 2,038 2,328 1,883 2,358 2,028 1,906 2,375 66.5% 69.2% 68.0% 72.3% 69.6% 74.6% 73.1% 70.6% 72.2% 51.8% 55.8% 58.0% 57.8% 55.7% 61.8% 60.3% 57.9% 41.9% 46.9% 49.3% 48.1% 45.3% 49.4% 49.5% 22.7% 20.7% 22.9% 23.8% 21.7% 29.7% 20.4% 27.2% 27.9% 26.0% 25.0% 23.0% 34.5% 27.2% 37.1% 39.3% 36.6% 8.4% 38.0% 13.0% 11.0% 9.0% 42.5% 46.1% 47.4% 47.9% Average first-year retention rate (Cohorts starting 2002-2005) = 72.6% Average six-year graduation rate (Cohorts starting 1997-2000) = 46.0% USU has extensively investigated the reasons why more students do not return for their second year. It was determined that entering students with higher ACT scores and high school GPAs were more likely to return for their second year. This is not a surprising result, but the university responded to the finding by focusing on improving the quality of its freshman class. This effort has been successful. unhappy with their experience at USU. Very few students mentioned the quality of the university or problems with class size or scheduling as reasons for not returning to USU. In Fall 2006, USU established an ―Office of First Year Experience and Retention‖ within the Division of Student Services. The purpose is to focus on retaining freshman students. That office is engaged in research as to why freshmen do not return and also is responsible for developing programs to improve retention. One example is an Early Warning system that identifies students at risk and intervenes to provide assistance. About 20% of students who do not return for their second year go on church missions (but, as noted, these are not included in the retention rate). About 10% transfer to another college or university, about 70% within the state of Utah. In 2002, telephone calls were made to members of the Fall 2001 freshman class who did not return to determine the specific reason. Several hundred students were contacted. It was determined that most reasons for not returning were personal and involve the local culture—missions and marriage. Most reasons relating to academics involved transfer to another school, usually for financial purposes such as being closer to home. Relatively few students were Employment and/or Graduate Education. Successful placement in a degree-related job or acceptance into a graduate program are key outcomes measures for a university. Each spring, the Office of Analysis, Assessment, and Accreditation, in cooperation with the academic departments, conducts a telephone survey of recent graduates to determine if and where they are employed and if and where they are attending graduate school. The survey 51 population consists of graduates who received bachelor‘s degrees from July to June of the previous year (e.g., the 2006 survey was based on degree recipients from July 1, 2004 to July 30, 2005. The lag is designed to give graduates a chance to get established in a job or in school. Among the important findings of the most recent study are the following: Fifty-one percent of those with full-time jobs provided salary data. Department median starting salaries range from $22,000 to more than $50,000. For many questions, there is substantial variation in the responses between colleges and departments in the college. The entire report, with college and departmental breakdowns, can be found at http://aaa.usu.edu/FactsFigures/PDFs/Surve ys/EmploymentSurveyReport2004.pdf. About 30% of USU graduates are continuing their education as a full- or parttime student and 25% are enrolled in graduate degree programs. Employer Satisfaction. In 2005, the Utah Board of Regents joined with Noel-Levitz, Inc. to conduct a pilot survey of employer satisfaction with graduates of colleges and universities across the nation. USU was part of this study. Surveys were mailed to nearly 300 USU employers. The response rate of 38% is typical of employer surveys, which are very difficult to successfully complete. 69% of those continuing their educations are in master‘s programs and 10% are in professional programs such as medicine, dentistry, and law. About 40% of the students in graduate degree programs are enrolled at USU. Business is the most popular field of study for those in graduate degree programs. Although the sample was small, the results suggest that employers are extremely satisfied with their USU employees on an absolute basis and also in comparison with the 17 other institutions who participated in the survey. On a satisfaction scale of 1 (Not at all) to 5 (Extremely), mean responses to those questions relating to overall satisfaction are provided in Table 2.14. The USU means are well above 4.00 (maximum 5.00) and higher than those for all institutions. The complete report is found at http://aaa.usu.edu/FactsFigures/PDFs/Surveys/ Noel-Levitz%20Report%202005_web.pdf. About 14% of alumni who are not fulltime students do not have a full- or part-time job, but many of these individuals are not seeking employment. The unemployment rate of recent alumni looking for jobs is estimated at 2.5%, which is below the nationwide rate of 3.0% for college graduates. Of those with full-time jobs, about 20% indicated that their job is unrelated to their USU degree. Nearly two-thirds of those with full-time jobs are working in Utah. About 60% of those with full-time jobs are working in the private sector. About 20% are employed in public or private education. 52 their graduation, which Alumni Association activities they have participated in, and their allegiance to USU as compared to other colleges and universities. Following are important findings of the survey. Table 2.14 Mean Responses to NoelLevitz Employer Satisfaction Survey Question USU Total Mean Sample Mean Overall satisfaction 4.23 4.11 with employee‘s knowledge and understanding Overall satisfaction that 4.34 4.21 employee demonstrates the qualities expected from a college graduate Overall satisfaction 4.14 4.12 with employee‘s skills as they relate to the requirements of her/his job Based on experience 4.42 4.17 with this employee, how likely are you to hire another graduate of this school? 60% of alumni rated the current academic quality of USU as excellent or very good, while less than 1% rated academic quality as poor. More than one-third believed USU‘s academic reputation is improving, versus only 2% who perceived that it is declining. Nearly three-fourths of alumni stated that they identify moderately or very closely with USU overall. Younger alumni were more likely to identify with their department or individual faculty than were older respondents. Asked if they have an allegiance to another university that is stronger than their allegiance to USU, 21.0% agreed, 54.3% disagreed, and 16.4% were neutral. Employer satisfaction can also be evaluated by examining company recruiting practices. USU‘s Office of Career Services reports that 165 organizations made recruiting trips to Logan in 2005-2006 and conducted nearly 1,500 interviews with USU students. A total of 3,500 jobs were posted on USU online employment site. These numbers are up from the 122 firms, 1,400 interviews, and 2,360 job postings for 2003-2004. Nearly 90% of the survey respondents said that if they had to make the decision again, they would still come to USU, and nearly 90% would recommend USU to a friend or relative who wants to attend college. Just over 80% agreed that USU had prepared them well for their employment, while about 5% disagreed. Alumni Satisfaction and Loyalty. In Spring 2006, an online survey was conducted of USU alumni. Using the Alumni Association‘s master email list, a survey was sent to 15,000 graduates; 4,658 people returned the survey. Alumni generally believe that USU is headed in the right direction. They perceive that extension activities provide valuable assistance, but don‘t believe that too much emphasis is placed on research or on athletics. Alumni are neutral or about equally divided as to whether the university should raise admissions standards and as to whether they receive too many contacts from USU asking for money. The survey asked questions about alumni perceptions of USU as it is today, attitudes toward donating to the university, how much contact alumni have had with USU since 53 department assessment and expand the scope of centralized assessment activities. Asked if the balance between conservative and liberal views at USU is consistent with their values, 38% agreed and 16% disagreed. The rest were neutral. Standard 2.C -- Undergraduate Programs Ten percent of the alumni respondents had never been back on campus since their graduation and another 28% had not been back in the last five years. Almost onefourth reported that they have had no involvement with USU during the last five years. 2.C.1-3 General Education. USU requires a general education experience for all students receiving its degrees. Known as University Studies, the program requires students to complete lower division course work in English composition and mathematics or statistics, as well as taking breadth courses in each of five areas: humanities, physical sciences, life sciences, social sciences, and arts. In addition, students must take an "American Institutions" course to comply with state law. Two of the courses taken for breadth must be "integrated breadth courses," designated with a USU prefix (e.g., USU 1300) and designed according to a set of articulated intellectual and pedagogical goals. These are called USU Courses. All freshmen are expected to pass a computer competency examination by the end of the freshman year, even though no computer courses are required. Taken as a whole, the 2006 Alumni Survey suggests that USU graduates are generally loyal and have very positive feelings towards the institution. However, there are some causes for concern. About one-fifth have a greater allegiance to another university, probably because they have sent their children elsewhere. Nearly 40% have not been back on campus in the last five years. The full report is found at http://aaa.main.usu.edu/FactsFigures/PDFs/ Surveys/Alumni_Survey_2006.pdf. 2.B and NWCCU Policy 2.2 Challenges and Recommendations USU has made significant progress since the last NWCCU review in assessing effectiveness of educational programs. All academic departments have an assessment plan based on outcomes data and all have an assessment web site that shows the status of their assessment efforts. At the university level, resources have been committed to assessment and there is an ongoing and systematic process in place for collecting and analyzing data. General Education does not end with the sophomore year. All graduates of USU must take two depth courses outside of their area of specialization. Hence, humanists must take a depth science and a depth social science course. These courses, which must be at the 3000 level or above, are selected to reinforce both the learning acquired in the breadth courses and the appropriate skills in communication and quantitative reasoning. Students must also take two "communication intensive" courses and one "quantitative intensive" course before they graduate, no matter what their major may be. The University Studies Program is explained at http://www.usu.edu/universitystudies. The challenge for USU will be to sustain these efforts, especially at the departmental level. The intent is that the Office of Analysis, Assessment, and Accreditation will continue its monitoring of academic 54 Administration of General Education. General education at USU is overseen by the General Education Subcommittee of the Educational Policies Committee. Made up of voting representatives of colleges and the chairs of the area committees, the committee has several non-voting members who attend ex-officio, such as the Registrar, the head of University Advising Services, and the Vice Provost for Undergraduate Education. This subcommittee is charged with course approval, assessment, and policy concerning general education. All courses designated as USU Courses are overseen by this subcommittee, and its chair acts as the academic head of the University Studies Program, dealing with issues such as course approval, articulations, and waivers. The subcommittee has oversight teams for each area of general education. The job of these teams is to review syllabi submitted and to advise the chair on questions concerning their special charge. The criteria guiding their recommendations are found at http://www.usu.edu/universitystudies/course inclusion/. General Education Subcommittee membership/activities are at http://www.usu.edu/universitystudies/contact/. Currently, the Task Force is conducting a system-wide conversation about general education math courses, looking at content, pedagogy, and level. Too many students are failing to demonstrate sufficient mastery across the system. USU is heavily engaged in these efforts, and will change its courses as a consensus emerges in the state. USU uses a portfolio assessment of English composition to show value-added between the beginning of Eng 1010 and the end of Eng 2010. The conclusion is that there is significant value- added by general education composition courses. In 2004 and 2005, USU conducted baseline assessments to identify which topics and learning objectives the students had and had not mastered. The study results are found at http://aaa.usu.edu/assessment/ValueAddedE ngl.asp. The Information Literacy goal of general education has been assessed by a team from the Library. Looking at all available syllabi for general education courses, they inquired into the use of all sources of information literacy, from actual books to online data bases. They have made a preliminary report to the General Education Subcommittee, and they are currently refining their report. Findings are disappointing regarding library use, and some departments, such as History, are making changes in their syllabi to require more library work, physical or in cyber space. Because assessing general education is difficult, the subcommittee and the Office of Analysis, Assessment, and Accreditation have worked together to begin a process of Focus Group Interviews. The process was begun in an attempt to discover what USU students were experiencing in their general education courses. The first report from these focus groups was completed in 2005 is found at http://aaa.usu.edu/FactsFigures/PDFs/Surve Assessment of General Education. USU assesses general education in conjunction with a program designed for the Regents' Task Force on General Education. In 2000, the task force conducted assessments of the Utah system's performance in the area of composition (Eng 1010 and 2010), mathematics (Math 1050 and Statistics 1040), and American Institutions (History 1700; USU 1300; PS 1010; Econ 2700). The task force did not report its results by institution, but many institutions in the system borrowed its models. Results suggest that USU students look much like those in the rest of the system as assessed by the Regents' Task Force. 55 ys/Final%20Report%20Focus%20Groups% 202004-2005.pdf. Advising Conference Handbook. and an Advisor Because of this need to understand students' critical thinking skills, in order to create a more effective curriculum, the General Education Subcommittee has requested that the Collegiate Learning Assessment be pilot tested at USU. 2.C.6 Developmental or remedial work. USU offers only three remedial courses: MATH 0900, ENGL 0010, and SPED 0100. These courses do not carry university or transfer credit. The course most often taken is MATH 0900, Elements of Algebra. This course is offered for those students who may need a refresher course to succeed in college-level mathematics courses. Students who have an ACT math score of less than 23 or an SAT math score of less than 540 are required to take a math placement exam to determine what level of math is appropriate for them as a starting point. 2.C.4 Transfer and acceptance of credit. The policies guiding the acceptance and transfer of credit are clearly articulated, including the transfer of credit to fulfill degree requirements. In that process, the institution ensures that the credits accepted are comparable to its own courses, and, whenever patterns of transfer from other institutions are established, articulation agreements have been completed. ENGL 0010, Writing Tutorial, provides extra instruction for students whose score on the ACT is 16 or less, or who are advised into the course on the basis of a writing diagnosis given the first day of class in ENGL 1010. Articulation decisions regarding the application of transfer credit to both the university core and major requirements are handled by the individual academic departments. Results are compiled and maintained by the articulation team in the Registrar‘s Office. Policies and procedures are communicated to students and faculty through the General Catalog, the Advisor Handbook and online are found at http://www.usu.edu/transfer. SPED 0100, Strategies for Reading, is a course for students who need improvement in the reading, writing, and comprehension skills that are essential for their academic success. 2.C.5 Academic advising. Academic advisement at USU is decentralized and students are assigned to advisors according to major. Some departments employee professional advisors, while others rely on faculty for advising. The Office of University Advising (UA) coordinates campus advising to ensure consistency in the way advising is delivered campus-wide via a New Advisor Orientation, ongoing Advising Coordinating Committee meetings, an advisor e-mail distribution list, an annual 2.C.7 Adequacy of faculty for educational programs offered. USU has established high standards for selection and retention of full-time faculty. The adequacy of the faculty to provide quality instruction at the undergraduate and graduate levels is discussed under Standards 2.A.1 and 4.A. 2.C.8 Pass rates and placement for prebaccalaureate vocational programs. Over time, the number of pre-baccalaureate programs offered by USU has declined until only a few remain. This outcome is 56 consistent with USU‘s status as a research university. Students living in the local area who want vocational programs have the option of attending the Bridgerland Applied Technology College, also located in Logan. writing, math, and breadth courses. Some students have to wait to obtain a place in these classes and others find themselves in courses with more than an optimal number of students. The pre-baccalaureate vocational programs still offered by the university are associate degrees and certificates in Agricultural Machinery Technology and Ornamental Horticulture, a certificate program in Dairy Herdsmanship, a certificate program in Aircraft Maintenance, and an associate degree in Office Systems Support, only available through the RCDE unit. A third challenge associated with Standard 2.C is advising. More and better-trained advisors are needed. Adding a large number of advisors will be difficult, but it is possible to provide existing advisors with better training and to simplify the process by developing better materials, especially those that are accessible online. Peer advising has also proven to be effective. The number of students in these programs is small. In 2005-2006, a total of 11 certificates and 28 associate degrees were awarded through these programs. The programs exist because there is a demand in their ―niche.‖ Almost all of the students completing their certificate or associate degree either find employment related to their training or continue to study in baccalaureate programs. Standard 2.D — Graduate Program USU has awarded master‘s degrees since 1914 and doctoral degrees since 1950. Forty-two of the university‘s 43 departments offer graduate degrees, which include 95 master‘s, 6 educational specialist, and 38 doctoral programs. Nationally and internationally known scholars and researchers participate in and support graduate studies at USU. During 2005-06, 847 master‘s and 81 doctoral degrees were awarded. Degrees and units offering them are at http://www.usu.edu/academics/graduate.cfm. 2.C. Challenges and Recommendations Currently, the weak link in educational program assessment at USU is general education. There has been very useful analysis of specific parts of general education, notably writing, mathematics, and computer literacy, but more information is needed about the effectiveness of the University Studies breadth courses and how they interface with depth course requirements. The USU General Education Subcommittee will work with the Office of Analysis, Assessment, and Accreditation to develop and implement a plan. 2.D.1 Graduate programs and institutional mission. USU is one of two public research universities in the State of Utah. The Board of Regents‘ Master Plan specifies that ―graduate study is a distinct organizational element‖ at USU and that the university shall ―offer graduate education of national significance and prominence at the master‘s and doctoral levels.‖ The plan further designates that ―high priority will be given to nationally recognized research and professional programs which make scholarly and creative contributions to the various Another issue with respect to general education is the challenge of finding funds to provide enough seats in introductory 57 disciplines and which support master‘s and doctoral programs of excellence.‖ departments to provide a rigorous and stimulating intellectual and physical environment for all graduate students. The School of Graduate Studies (SGS) is the central administrative body that promotes, supports, and reviews graduate education at USU to ensure consistency and excellence in all graduate programs. The SGS is headed by the Vice Provost and Dean of Graduate Studies who reports to the Provost and is a member of the President‘s Executive Committee. The SGS works closely with the central administration, Graduate Council, colleges, and the academic 2.D.2-3 Graduate program objectives and requirements. Broad indicators of minimal performance have been established for graduate programs, which include extensive classroom study, research creativity endeavors, and various professional experiences. Table 2.15 shows the indicators by programmatic level. Table 2.15 Graduate Degree Requirements Credits beyond last degree Research/Professional Experience 30 (plus language) Thesis 60 Major Performance/Exhibit 30 Thesis Major Paper (Plan B) Master of Science (Plan C) 33 Culminating Project or Creative Work Master of Education 36 Integrative Project Doctor of Philosophy Doctor of Education 60 with master‘s and 90 without disciplinary master‘s Dissertation Educational Specialist 36 beyond a master‘s Comprehensive Paper, Internship Degree Master of Arts Master of Fine Arts Master of Science (Plans A and B) The majority of course work at the master‘s level must be beyond the undergraduate level and course work at the doctoral level may include master-level course work, but must include a majority of doctoral-level courses. There are strict limitations on undergraduate courses that can be used for graduate study. Standards of graduate study are set and regulated by the USU Graduate Council, a subcommittee of the Faculty Senate, which approves Graduate Council actions. The Council advises the Dean of the School of Graduate Studies on exceptions or adjustments to policy. Members of the Council include the Dean of the School of Graduate Studies and one faculty member 58 elected from each college, a representative of the Faculty Senate and the Merrill-Cazier Library, and two elected graduate students. The relationship of the SGS, Graduate Council, and the Faculty Senate are specified by USU Code at http://www.usu.edu/hr/policies/section100/1 05.pdf. Approval of new graduate programs is completed through a process that starts with faculty committees and ultimately involves the Board of Trustees and the Board of Regents. This process focuses on the demand for the program, availability of resources, and capacity to support advanced study. The form is found at http://www.usu.edu/provost/forms/pdf/r401_ revised_10-21-04.pdf) Each individual graduate student is supervised by a graduate committee (three faculty members at the master‘s level and five at the doctoral level). The Graduate Council has established guidelines for membership on such committees. Resources for graduate study at USU are adequate. The new Merrill-Cazier library offers 1,578,000 volumes, 189 electronic databases, 12,369 paper serials, 27,542 electronic journals, and 175,000 electronic books. These resources are also discussed under Standard Five. (See also http://library.usu.edu/main/portrait/index.ph p) Standard 2.E -- Graduate Faculty and Related Resources 2.E.1-2 Adequacy of resources for graduate programs. USU does not designate a graduate faculty. All tenure and tenure-track faculty who meet the Graduate Council‘s ―Guidelines for Supervisory Committee Appointments‖ are eligible to serve on USU graduate committees. Ninetyfour percent of instructional faculty on the Logan Campus are full-time and 98% hold terminal degrees in their field. Terminal degrees have been earned from 58 different U.S. universities and 29 faculty hold degrees from international institutions. Open-access computer labs supply a host of software from graphics to statistical packages that are available for graduate student use. USU maintains 11 open-access labs across campus. Additionally, there are labs supported by individual departments and research projects that are dedicated to individual research and academic programs. The campus is also served by wireless Internet access points and near total coverage is now available. 2.E.3-4 Graduate faculty. Faculty members who supervise research activities, approve programs of study, and engage in teaching come from within the various academic departments within the university. Supervisory committee composition is required to be from within the specialization except for a minimum of one and a maximum of two committee members for the PhD (five-person committee) and one for a master‘s committee (three-person committee). Membership on a supervisory committee is approved by department heads Resources for graduate programs are provided at the department, college, and university levels. The SGS sets standards and monitors how well they are met through review of programs of study, comprehensive or qualifying exams, theses, and dissertations. In addition, academic department reviews are conducted on a rotating basis by the Board of Regents and by specialized accrediting bodies. Those reviews include an examination of graduate programs. 59 and the Dean of the School of Graduate Studies. the SGS. At the department level, each application is reviewed to assure that the student meets the requirements for the proposed discipline of study. At the SGS, applications are evaluated to ensure compliance with university policies. Faculty numbers, library resources, and research space in support of a graduate program are carefully considered when new programs are proposed and when they are reviewed. Programs that no longer have sufficient resources to offer graduate degrees, or for which demand has dropped, are subject to termination. Responding to recommendations in the 1997 NWCCU Response to USU, all low-enrollment graduate programs were reviewed and those no longer considered viable were eliminated. Admissions requirements are standardized at minimal levels (some programs require higher levels) for admittance to the SGS. A bachelor‘s degree, three letters of reference, and 40th percentile on the appropriate admissions test (USU recognizes the GRE, MAT, GMAT) are required. Additionally, a minimum GPA of 3.0 in the last 60 semester hours is required as reflected by an official transcript. SGS monitors these requirements by use of an electronic portfolio for each student seeking admission. These portfolios are accessible in real time by each of the programs where admissions decisions are initiated. Admissions requirements are listed in the General Catalog and also at http://www.usu.edu/generalcatalog/20072009/print/pdf/34GradStudies07.pdf. 2.E.5 Off-campus graduate programs. Off-campus graduate programs are planned and staffed by the various academic departments on the main campus. Faculty members deliver programs using several technologies, including satellite and internet. For PhD study, all students must be on the Logan campus for at least three semesters (with two consecutive). An EdD is offered which includes a residency requirement of three semesters. Many master‘s programs require some form of campus experience, such as intensive Logan-based workshops or periodic visits with faculty on campus. 2.F.4 Graduation requirements Program and graduation requirements are in the USU General Catalog at http://www.usu.edu/generalcatalog/20072009/print/pdf/34GradStudies07.pdf. These requirements include number of years allowed to graduate, the numbers of credits (both in residency and level), and the minimal levels of performance in course work and on comprehensive exams and defenses of terminal projects/papers. 2.E.6 Doctoral program faculty. All doctoral degree programs are staffed by core faculty at the Logan campus with some participation by faculty housed at regional campuses. The governance of the programs is the same as for all other graduate programs offered by USU. 2.F.5 Graduate transfer credit. Transfer credit is limited to 12 semester hours. Exceptions to this policy may be requested by departments with justification based upon sound academic reasons. Standard 2.F ─ Graduate Records and Academic Credit 2.F.1-3 Admissions policies. Admission to graduate study is a two-level process involving both the academic department and 2.F.6 Graduate credit for prior experiential learning. USU does not grant 60 credit for prior experiential learning. However, the university does recognize the value of internships and guided clinical and field experiences. Only those courses appearing on a student‘s program of study and approved by his or her supervisory committee may be used toward a graduate degree. improving graduate programs. Equipment and research facilities funded by contracts and grants both on campus and at the university‘s Innovation Campus are an integral part of the USU resource base. Standard 2.G and NWCCU Policy 2.6. -Continuing Education and Special Learning Activities 2.D, 2.E, and 2.F Challenges and Recommendations 2.G. 1, 2, 4 Mission and organization. USU has a 90-year history of delivering knowledge and services to Utah‘s remote areas. The Regional Campuses and Distance Education (RCDE) unit provides quality courses and degree programs throughout Utah and the world. These courses are delivered via face-to-face, interactive broadcast, online instruction, video conferencing, independent study, and as hybrid courses. One of USU‘s goals is to increase the number of qualified graduate students in its programs, especially at the doctoral level. Although the quality of graduate programs is excellent and placement experiences have been generally very positive, attracting students in some areas is a challenge. An ongoing concern is the amount and level of financial aid that is available. Stipends and benefits must be increased if USU is to successfully compete for high-quality students. The university is currently working to provide health insurance for graduate students. Historically, RCDE functions were subsumed under USU Extension, including Cooperative Extension Services and Continuing Education (CE). Programs were administered by the Vice President for Extension and Continuing Education. CE provided classes for non-credit, credit, or degrees in off-campus settings; evening classes on the main campus; programs and workshops in every county; independent study courses; and conferences, seminars, and workshops both on and off campus. Another challenge is improving policies and procedures relating to admission, monitoring, and graduating students. The SGS is evaluating and revamping materials and requirements to assure that students are not unduly burdened by the process as they go through their programs. Finally, although USU provides a significant amount of space for research and related functions, growth in some graduate programs is constrained by inadequacy of laboratories and lack of offices for students. In addition, library collections need to be augmented to improve graduate study in some disciplines. State appropriations will never be able to meet these needs, but USU‘s success in obtaining external funds is a critical component in maintaining and In 2006, the central administration implemented organizational changes whereby (1) Extension became part of the College of Agriculture; (2) Conference Services moved under Auxiliary and Service Enterprise in Business and Finance; and (3) RCDE was created and reported to the Provost, confirming its core academic mission of full and transparent cooperation with Logan campus academic departments. 61 RCDE is administered by the Vice Provost for RCDE on USU‘s Logan campus and Executive Directors at regional campuses and centers throughout Utah. Organizationally, this structure aims to accomplish President Albrecht‘s vision of ―One University, Geographically Dispersed.‖ 2.G. 2, 6. Finance, contractual relationships, fee structure, and refund policies. Funding for RCDE comes from legislatively appropriated line items. These funds support courses and programs that are budget related through four line item centers: Uintah Basin Regional Campus, Southeastern Utah Regional Education Center, Brigham City Regional Campus, and the Tooele Regional Campus. RCDE‘s mission is to increase access to higher education for students whose circumstances make traditional study impossible. Distance-delivered programs include courses as well as undergraduate and graduate degrees from many disciplines. RCDE programs are designed, approved, administered, and evaluated by sponsoring academic departments. All course evaluations go to department heads, and RCDE monitors technology delivery quality. In FY 2006-07 RCDE was supported by a line item budget of $17,283,500, a nearly 13% increase over FY 2005-06. With this additional funding, RCDE was able to increase enrollment, hire more faculty for face-to-face and broadcast courses, produce more online courses, purchase facilities, and improve its technical delivery Along with the state appropriation funding, RCDE offers ―self-support‖ courses. Students or their sponsors must pay the full costs for the unfunded courses or programs. 2.G. 1, 2, 4 Regional campuses, centers, and delivery sites. USU has Regional Campuses at Brigham City, Tooele, and in the Uintah Basin. Educational Centers are located at Moab, Ogden, Price, and Salt Lake City. The university also has in-state delivery sites at Beaver, Castledale, Delta, Ephraim, Logan, Milford, Nephi, Orem/Provo, Piute, Richfield, San Juan, St. George, and Wayne. RCDE also delivers courses to Utah high schools. Student fees for RCDE students are separate from main campus and support off-campus programs. RCDE students paying fees have full access to student services (e.g., library, health services, student activities, and computer labs). Fees are retained by the unit from which the student is taking courses. With the exception of year-long courses, refund guidelines are the same for all students. In addition, courses and programs are offered regionally, nationally, and worldwide, including programs in Hong Kong, Singapore, and China. 2.G.2, 3, 7, 8, 9, 11 Program and course approval, credit, and evaluation processes. RCDE submits all course and program schedules for review and approval to a secure web site. From this centralized location, course approval requests are viewed, changed, corrected, and approved. Information can only be accessed by RCDE program managers and by the select staff, department heads, and college Individual campuses and centers are discussed later in this section. A map of RCDE‘s locations is found at http://campuses.usu.edu/htm/locations and a Division of Student Services staff profile is provided in Table 3.1 under Standard Three. 62 administrators assigned to coordinate RCDE schedules. The university offers Continuing Education Units (CEUs) or Professional Education Units (PEUs). These non-academic credits do not appear on academic transcripts. A certificate is generated to document the completion of this type of credit. RCDE does not give credit for prior experiential learning. All courses require four levels of approval: 1. RCDE Administrator – Determines that system course, financial detail, and report coding are acceptable for submission and upload. 2.G.5 Access to learning resources. RCDE programs provide adequate access to appropriate learning resources as indicated below. 2. RCDE Executive Director – Acknowledges submission and/or course requests and verifies that course details are correct and that instructor, facilities, and funding are available. Online Education Curriculum. RCDE online courses follow the university schedule, but are designed with the flexibility to allow non-traditional students to continue their full-time employment while learning. Semester-based online education offers three bachelor‘s degrees: a second bachelor‘s degree is offered in Communicative Disorders and Deaf Education; a bachelor‘s degree is offered in Psychology; and a bachelor‘s degree in Family Life Studies is in the final approval process. Two master‘s degrees are offered: an MS in English Technical Writing and an ME in Electrical or Computer Engineering. 3. USU Department Head – Verifies instructor qualifications and course syllabus alignment with department, college, and university standards and may also assign instructors, monitor faculty load, and manage degree program schedules. 4. USU College Administrator – Reviews all RCDE course and schedule requests. This individual is the liaison for RCDE programs, faculty, and administration. Each semester, approvals must be met before RCDE courses are opened for registration. Distinctions are made on student transcripts between degree and nondegree credit. USU courses numbered below 1000 have zero credit hours. Such courses are not transferable, not calculated in a student‘s grade point average, and do not count toward earned hours. One semester hour of credit is earned for each 15 hours of instruction. Students at rural and remote locations can fulfill all general education requirements (University Studies breadth and depth requirements) through online offerings. Over 150 online courses are offered each semester, and about 3000 students are served. Blackboard, Adobe Connect, and streaming technologies are used to provide opportunities paralleling on-campus courses. Online courses provide enriched resources to support faculty-student interaction through asynchronous discussion rooms and technology-mediated interaction with instructors. Academic departments determine the criteria for evaluating student performance. Departments have responsibility of determining that student learning and achievement are comparable in breadth, depth, and quality to the results of traditional instructional practices on campus. 63 Assessment. Course evaluations are done at the end of each semester in each class using a special form developed to reflect the unique characteristics of online education. Reports go to the academic departments and to RCDE, so that administrators can monitor quality, allocate resources, and address priorities. programs are broadcast, including one distance-delivered doctoral degree, nine master‘s degrees, four bachelor‘s degrees, five associate‘s degrees, and minors, endorsements, and certificates. Programming is scheduled by RCDE through the Utah Education Network (UEN). Table 2.16 provides aggregated online course evaluation data for Summer 2006 and Fall 2006. The IB curriculum enables USU departments to serve remote sites that would otherwise be denied access to education. Distance-delivered programs parallel the instruction found on the Logan campus, and academic department heads monitor instructional quality and other aspects of delivery. Table 2.16. Course Evaluation Data for Online Classes. Evaluation Topic Summer 2006 >90% Course Indicated Instruction, either Content, Excellent, and Very Good, Grading or Good >90% Indicated Technology either Used in the Excellent, Course Very Good, or Good Fall 2006 >90% Indicated either Excellent, Very Good, It is common for instruction to be initiated from sites other than Logan. Regardless of broadcast origination site, department heads on the main campus are responsible for ensuring academic quality of distance delivery. Centralized scheduling ensures that students all receive the same number of contact hours per credit. or Good >90% Indicated either Excellent, Very Good, or Good The IB curriculum is broadcast to all regional campuses, several centers, and sites in the Southeast and Southwest Regions. While locations are USU sites administered through the RCDE network, others are high school sites accessible through UEN. Course evaluation results indicate that students in online courses are generally satisfied with their interaction with faculty. In Fall 2006, over 82% rated instructor responses to their questions as at least good and 80% said that their ability to access audio, video, and/or graphics required for the course was at least good. Courses are taught from 8:00 A.M. to 10:30 P.M. to allow students to continue employment while working toward a degree. Distance doctoral courses are supported by online instruction, telephone and email communication, and cohort-based summer experiences on the Logan campus. Interactive Broadcast Program Curriculum. The Interactive Broadcast (IB) program serves approximately 2,300 USU students each semester delivering courses to rural and urban Utah sites via digital satellite, EDNET Microwave, and interactive video conferencing. Degree Computer Equipment and Support. All regional campuses and centers have computers to support instruction. Sites are informed of computer and software needs. 64 Executive Directors identify and address the technology needs of their students. Logan campus, administrators. and to the RCDE Telecommunications Equipment. Delivery technologies vary in effectiveness, stability, and capacity. Most IB classes were taught via digital satellite with a phone bridge system. These systems allow interaction between an instructor and students at multiple locations, but their complexity has been problematic. When technology problems occur, local facilitators communicate with staff at Technical Operations Centers (TOC) at USU-Logan and UEN in Salt Lake City. TOC staff have the experience and knowledge to assess problems, recommend solutions, or provide centrally administered fixes. Implementing suggestions is often the responsibility of onsite facilitators. When these individuals are experienced and well-trained, the system works well; but when facilitators are new, there can be disruptions to course delivery. Facilitator training is a key issue that needs to be addressed. Independent Study USU Independent Study (IS) provides an alternative means for traditional and nontraditional students to receive education. Correspondence courses, utilizing both print and online media in an open-entry/open-exit format, are available. All print-based courses are published to a CD Rom and distributed to students when they register; online media uses WebCT Vista. Curriculum. IS offers 90 lower- and upperdivision undergraduate courses. The IS Director works with academic departments to ensure that syllabi, texts, and support materials for IS courses are comparable in content and quality to on-campus offerings. IS registrations have averaged 500 per semester. About half the total enrollments are matriculated USU students, and about half are nontraditional students. Nontraditional students come from almost every state and many foreign countries. Demand for an open-entry, open-exit format will increase as more students continue their education independently. Therefore, IS intends to continue developing courses with delivery that includes CD-ROM, online Internet instruction (WebCT Vista), and related technologies. With significant funding from the 2007 Utah Legislature, the IB delivery systems will be upgraded to a system-wide IP Video Technology with two-way video and twoway audio capabilities. UEN is converting all education sites to IP Video, which will allow students to be seen as well as heard by the instructor and their peers. UEN will convert 180 USU classrooms to the IP Video Technology by Fall 2007. UEN will also install dedicated internet connections. Instructional quality, stability, and capacity will be greatly enhanced with IP Video. A database management system (DBMS) was created in 1999 to improve management of assignments and exams. Homework is logged into the database when received from students and logged in again when instructors return graded work. Exams and final grades are also tracked and scored through the DBMS. Students can access the DBMS at any time to check on their scores and homework submissions. Assessment. Interactive broadcast courses are evaluated by students at the end of the semester using the standard USU course evaluation forms. Forms are provided to course instructors, department heads on the 65 Assessment. In 2005, an IS course assessment form was developed. The process is unfinished because these courses have no common date for beginning and ending, and because of variability in content and approach. Methods and a new procedure are being explored. information is provided to their students. Admissions, financial aid, and career placement are done in conjunction with the Logan campus. Library and Information Resources. The Uintah Basin Regional Campus has an oncampus library located in the Student Center in Roosevelt. Currently there are more than 20,000 books available at the library with 12 computers and library staff available to help with other library search options. Instruction, Resources, and Assistance Faculty Interaction. Face-to-face instruction by RCDE faculty varies by location. Full-time faculty have regular office hours and encourage students to visit. In addition, faculty members typically provide students with telephone numbers and email addresses for easy access; such information is usually posted at faculty offices and on course syllabi. The USU Merrill-Cazier Library located in Logan provides full access capability via internet. Students borrow books and articles, or obtain articles. Students may search library collections, explore electronic resources (article databases), locate electronic journal lists, search course reserves, and access library databases. The library provides distance library services via phone, e-mail, or through subject librarians who help with research. Adjunct instructors agree to respond to student inquiries in a timely manner, and include in course syllabi information that outlines how and when students can expect to receive responses to assignments and questions via office hours, online chat, email, or phone. All degree programs offered at the regional campuses require one or more courses which include library resources access instruction as part of the curriculum. Tutoring and Classroom Assistance. Both face–to-face (some locations) and satellite tutoring is available for math and statistics. Teacher assistants are onsite during campus hours to proctor exams. Examinations conducted onsite include out-of-class testing, independent study exams, Computer and Information Literacy (CIL), and a variety of exams. Computer Labs. Computer Labs at regional campuses and centers are available to all USU registered students and are open 74 hours a week. Computers have high-speed Internet access using T-1 technology. Specialized software facilitates course assignments. Word processing, database, media, and internet programs are available at all locations. Advising. To accommodate the needs of students, the advising staff at each campus, center, or site continues to grow. Advisors receive quarterly training to assure that they possess accurate information on admissions procedures, academic processes, and deadlines. RCDE advisors work closely with the Logan campus departments and colleges to ensure that accurate, up-to-date Computer literacy exams are required before a student accumulates 60 credits. Computer literacy preparation courses are taught each semester. RCDE hires network administrators and lab technicians who 66 provide computer and technical support, especially for WebCT and online courses. concurrent enrollment occurs in Logan. More information is found at http://logan.usu.edu/htm/concurrent. This site links to the New Century Scholarship, a state program which allows students to reduce the time to obtain a college degree, and also contains policy and eligibility standards for concurrent enrollment. Bookstore. Regional campuses have bookstores onsite. The bookstores stock course materials, texts, and school supplies such as pens, paper, laptops. An ―Express-aBook‖ ordering system is available to all students in conjunction with the USU Logan Bookstore. Express-a-Book stocks course materials and texts, then ships them as students place orders. Curriculum/Instruction. Concurrent enrollment courses can be used at USU and at other institutions in the state and out of state. Courses usually are limited to 1000 and 2000 levels. Textbooks, testing, attendance, grading, and assignments are parallel to the courses taught at USU. Courses are taught by full-time USU faculty at the regional campuses and part-time faculty and/or high school faculty. Faculty and courses are approved in advance by the academic departments and are evaluated by students using the approved form and then by a department faculty member. Student Complaint Resolution. End-of-term course evaluations are given in every class. Facilitators and classroom coordinators are available to work with student concerns, and academic advisors are available to discuss problems. Regional campuses, centers, and sites adhere to the same policies and guidelines as the Logan campus in resolving student grievances and complaints. These policies are fully outlined in the Code of Policies and Procedures for Students at USU. Course Delivery. USU delivers concurrent education in a variety of ways. Classes are offered to a wide audience through the Utah Education Network, satellite systems, EDNET, online delivery, and through department- approved high school faculty. Student Government Representatives. Student government configurations differ. At least one student is elected to represent the student body locally. Representatives are actively involved in campus or center functions and attend weekly staff meetings with local administrators. Student government sponsors local activities. During the 2005-06 academic year, 26 fulland 46 part-time USU faculty members taught concurrent enrollment classes, as well as nearly 200 high school teachers. Ninetythree high schools were served, 480 course sections were taught, and more than 40,000 student credit hours were generated. Students. To enroll in concurrent education at USU, students first meet with their high school counselor. They should be high school juniors in good academic standing (defined as a 3.0 GPA in high school) and have the appropriate high school classes as prerequisites. Concurrent Enrollment Concurrent Enrollment is a cooperative program between Utah‘s public and higher education systems to help high school students who plan to attend a post-secondary institution. Students earn both high school and college credits. Each regional campus runs its own program while adhering to policies of USU and the state Board of Regents. Coordination for 67 Assessment. Concurrent Enrollment evaluated its program in 2005 through student and parent surveys. The following areas were identified as needing improvement: least 3 years or a minimum college cumulative GPA of at least 2.0. Students admitted through RCDE and who later want to attend courses on the main campus are required to complete at least 24 credit hours with a minimum GPA of 2.5 and meet college- specific requirements. 1. Academic advising 2. Concurrent enrollment web site 3. Marketing 2.G.12 Study abroad. USU has 29 bilateral agreements with accredited international universities and at least 26 of these are currently active or have been active in the past three years in exchanging and sending students. In addition, faculty members develop and lead student groups to international destinations for language immersion, research, and the pursuit of specific academic course work interests. A survey of concurrent enrollment teachers and high school administrators is being conducted. 2.G.10. Policies regarding admissions. At USU, a separate IPEDS reporting number is used for students enrolled exclusively through the RCDE system. The classification is invisible to the students and is only used as a reporting tool and identifier of distance education student enrollment. Students who apply through RCDE are evaluated using the following criteria: The Vice Provost for International Affairs reviews all study abroad agreements before they are signed by the President. Study abroad programs are solely academic in nature, and all courses are approved through the respective department/college. Courses offered are current university offerings, or, if new, are approved through the Educational Policies Committee. Credit is not offered solely for travel. 1. Students apply directly through a RCDE center and those who meet USU and College admissions criteria are admitted. 2. New/freshman students who apply directly through a RCDE center/site and do not meet the university‘s criteria are evaluated for admission using the following criteria: An index score of 85 and above, or an ACT score of 16 or above, or have been out of school for 5 or more years, or previous college GPA of 2.0 or above. Upon returning from study abroad, students are required to fill out an evaluation of the program to assess the usefulness of program materials, their academic experience, and pre- and post-departure assistance. Further qualitative data are collected from personal interviews with returning students that not only serve to validate the students‘ experiences, but serve to evaluate the placement site and assist in accurately portraying the opportunities as well as the limitations of the programs for future participants. Site visits are periodically conducted, especially to new sites, to further assess the institutions‘ capacity to 3. Students applying to an RCDE campus with previous college experience (readmits/transfer students) and who do not meet the university‘s criteria for admissions into their requested major are evaluated through the RCDE matriculation criteria. The criteria for re-admits and transfer students are as follows: out of school for at 68 adequately address the academic and local arrangement needs of the students. Tooele Regional Campus -- space limitations and a need for more degree programs and additional financial resources. USU‘s study abroad programs conform to Policy 2.4 (Study Abroad Programs) and also NWCCU Policy A-6 (Contractual Relationships with Organizations Not Regionally Accredited). Southwest Regional Center -- small population scattered throughout a large geographic area and the need to partner with other state institutions. Uintah Basin Regional Campus -integrated, coordinated and locally relevant programs including a combination of faceto-face and technology-delivered bachelor‘s, master‘s, and associate degrees. 2.G. Challenges and Recommendations Challenges facing RCDE as a whole include: Developing a viable organizational structure; Enhancing partnerships with departments; Integrating new faculty at regional campuses; Recruiting and retaining RCDE students; and Responding to new technologies and methods. Recommendations for meeting these challenges include: Combining RCDE and campus functions; Hiring key personnel to fill restructured positions; Working in greater collaboration with academic departments Securing adequate financial resources. Wasatch Front Regional Centers -- more face-to-face and broadcast degree programs. Standard 2.H -- Non-credit Programs and Courses 2.H.1 Course and program approval and administration. Conference Services assists the colleges, departments, and faculty in planning, staffing, and directing more than 120 conferences, workshops, and youth activities at USU. These activities fall inside and outside of the day school format in terms of timing, length, location, or audience, and are always offered under the direction of faculty, departments, or Conference Services management and marketing teams. Included are conferences and workshops that offer youth and adult learning, continuing education programs, summer credit workshops, professional business institute programs, and classes leading to endorsements in such areas as business, gifted and talented education, and youth organization administration. Challenges facing specific components of RCDE include: Distance Education -- the need for more courses, changes in delivery systems, improved training, and better course evaluations. Brigham City Regional Campus -- address issues related to area economic development and transitioning from an agriculture economy. 2.H.2 Records. Conference Services, as well as specific academic departments, maintain records which provide all details 69 about noncredit course/ workshop content, length, level, and quantity of instruction. 2.H.3 Continuing education units. CEU credit is offered by Conference Services for noncredit academic programs. These programs align with USU goals and require academic and faculty supervision in strict accordance with university and CEU policies, regulations, and procedures. The expectations for each certificate program are clear and well published, with each course containing clearly stated learning outcomes that are assessed by USU faculty. Supporting Documentation The required documentation and exhibits, plus other supporting information for Standard Two, are found at http://aaa.usu.edu/Assessment/Documentation.asp. 70 SUMMARIES OF ACADEMIC DEPARTMENT SELF-STUDIES COLLEGE OF AGRICULTURE Analysis and Assessment Agricultural Systems Technology and Education Examples of the faculty‘s commitment to learning excellence include: The Agricultural Systems Technology and Education (ASTE) Department is a relatively small department, with two professors, four associate professors, one assistant professor, and four lecturers. The teaching mission is also supported by six other educational professionals. A) Instructors are dedicated professionals who use resources effectively to equip students for future successes. They: Offer agricultural industry-sponsored training events at the ASTE building to ensure the latest technology and equipment is available for study. Consistently use resources to complement student learning such as undergraduate research grants and teaching assistantships, assistance through the rhetoric associates program, and web-based supplements. Are instrumental in hosting two national professional conferences in Utah (American Association of Agricultural Educators and NACTA) in 2008. Include three faculty members with primary assignments dedicated to teacher preparation who have a combined average instructor effectiveness score of 5.6 out of a possible 6.0 for Fall 2006. The department offers six degrees in five programs: Agricultural Education (BS), Family and Consumer Sciences Education (BS), Agricultural Machinery Technology (AAS), Agricultural Systems Technology (BS & MS), and Agricultural Communication and Journalism (BS). ASTE has about 150 majors. The faculty continues to provide exceptional instructional environments for our students. In 2005-06, the College of Agriculture‘s Teacher of the Year and also Advisor of the Year were from ASTE. Two faculty members are Teaching Fellows in the North American Teachers and Colleges of Agriculture (NACTA) organization. Faculty members utilize varied pedagogical approaches in teaching ranging from skillbased outcomes in the AAS program to theoretical models for graduate students. Departmental faculty offer courses within University Studies in the breadth and depth areas of social sciences and science. Faculty members are recognized as worthy mentors, and currently serve as major advisors to seven doctoral candidates in the Curriculum and Instruction program within the College of Education. Faculty members conduct successful research and extension programs. B) The department is dedicated to the development of pre-service and in-service teachers of agriculture and family and consumer sciences within the state and region. For example: Nearly 95% placement of teachers in Agricultural Education and Family and Consumer Sciences Education. Students are actively recruited and accept positions in other states including recent placements in Idaho, Nevada, Arizona, Wyoming, and Nebraska. 71 Conducting workshops using Agriculture in the Classroom materials reaching approximately 700 pre-service teachers annually at seven different higher education institutions in Utah. Attracting $150,000 in grants from the Utah State Office of Education in the last three years for projects that directly enhance Career and Technical Education in Utah. Developing a multimedia learning resource, Growing a Nation: the Story of American Agriculture with a $200,000 grant from USDA to teach social studies via agriculture. This useful resource has been distributed to about 40,000 classrooms across the United States. Use of the satellite delivery system to tap into faculty expertise at the Uintah Basin to assist students in Logan. Program Assessment and Improvement Continual improvement is integral to the distinct programs within the ASTE department. Each program has specifically designed assessment plans to help faculty members and administrators analyze their roles within the programs and make decisions for program improvements. Differences in the assessment plans become apparent when analyzing each program‘s objectives. The teacher education programs (Ag Ed and FCSE) meet the objectives set forth by the Utah State Office of Education and national professional standards. Agricultural Machinery and Ag Systems Technology programs adhere to industry standards set forth by an advisory council, while the Agricultural Communication program meets objectives developed with input from the USU Department of Journalism and Communication. Faculty members then follow all objectives through coursework, internships, and extracurricular activities. C) Co-curricular activities are integrated by instructors, especially through the activities of student organization activities. Collegiate FFA club members (21 in 2006) attend and assist with National Career Development Events held at the National FFA convention in Indianapolis. ATA members provide formal mentoring activities each semester for new students. The Agricultural Machinery Technology students attend weekly ‗work parties‘ overseen by a faculty member to assist in professional development and to earn funds for club activities. Ag Tech Club takes a biannual tour of United States agricultural equipment manufacturers. The capstone activities differ among programs. The Agricultural Machinery, Ag Systems, and Communication programs use industry internships while the teacher education programs make use of student teaching. Programs also require students to complete portfolios or senior projects. Interviews are conducted by faculty members in all programs. Faculty members conduct specific and valid assessment activities with the overall goal of improving the program through continuous measurement and evaluation of student objectives, course work, and extracurricular activities. Information is reviewed annually at the department retreat to assure that the ASTE programs are meeting the needs of our students, the university, and our industry partners. D) The department offers a master’s degree that is tailored to needs of students. On-campus graduate students are provided a rigorous research-based experience that prepares them to primarily enter non-formal agricultural education agencies (Extension, NRCS, UACD). Nearly one-third of the Agricultural Extension Agents in Utah have degrees from ASTE. A program delivered primarily at branch campuses provides learning opportunities for in-service teachers in agriculture, family and consumer sciences, and other disciplines. Challenges and Recommendations ASTE faculty members identified the following priorities in a December 2006 faculty meeting. 72 Undergraduate students may presently graduate with a BS degree in Animal Science, Dairy Science, or Bioveterinary Science. As a consequence of the 2004 CSRESS review, the department is in the process of combining these three degrees into a single offering (BS degree in Animal, Dairy, and Bioveterinary Sciences) with four areas of emphasis (Animal and Dairy Sciences, Bioveterinary Science, Biotechnology, and Equine Science). The department anticipates approval for this single degree program by Fall 2007. Recruit students into the undergraduate programs. Market the new Agricultural Communication and Journalism degree program. Reduce redundancies within the teacher preparation programs and give pre-service teachers exposure to the teaching styles and philosophies of our faculty members. Align curriculum with needs of employers and industry; reinforce important concepts/ standards (i.e., writing skills). Increase the ability of faculty to succeed in research through role-related research assignments. Role assignments need to be decoupled from budgetary lines. Communicate and articulate research and extension programs to the college and campus and establish collaborative projects. Continue to seek extramural research and extension project funding. Increase external and internal funding for support personnel – especially research. Limit service activities to an appropriate level. Analysis and Assessment In November 2004, the department hosted a review team consisting of five individuals representing the United States Department of Agriculture – Cooperative State Research, Education, and Extension Service (CSREES). Following a thorough critique, both verbal and written reports were prepared by the CSREES review team and delivered to the Provost‘s Office, COA Dean‘s Office, and the ADVS Department. This critique identified those areas within the department with the greatest potential to positively impact students, the people of Utah, and the national and international communities. It also identified those areas having the greatest potential to increase the stature and reputation of the department. Constructive criticisms were offered for the department to consider as it continues to move forward with its mission statement. Much of the information that follows is reflective of suggestions made by the CSREES review team, but the department remains ―a work in progress‖ as it makes every effort to be proactive and retain its competitive advantage as the state‘s land-grant university. Animal, Dairy and Veterinary Sciences The Department of Animal, Dairy, and Veterinary Science (ADVS) is one of the largest on campus and is a complex and highly diversified unit. The mission of the department is to provide teaching, research, extension, and professional services to support the animal industries of Utah, the surrounding region, the nation, and the international community. Challenges and Recommendations The ADVS Department currently consists of 34 faculty, 15 professional, and 57 classified employees. As of 2006, there were a total of 263 students enrolled in ADVS. Approximately 235 were undergraduate majors, 28 were graduate students (14 MS and 14 PhD), and 13 were enrolled in the Dairy Herdsman Program. Many of these students were also employed by ADVS during the academic year and summer months. The recommendations that follow were made by the CSREES review team and the ADVS faculty at an annual retreat that followed the review: The current Department Head has served in his position for eight years. His leadership capabilities and contributions to ADVS are well recognized by the faculty, college, and central 73 administration. Support staff, undergraduate students, graduate students, and stakeholders were very positive with regard to the leadership of the department head. The entire ADVS faculty should undertake a visioning process to create a 5 and 10 year vision for the department. Continue to actively involve external stakeholders and establish an external stakeholder advisory committee that meets on a regular basis. Stakeholders should periodically meet with the entire ADVS faculty to discuss programmatic issues and not just for social or political purposes. The role of the advisory committee must be clear to all before it is implemented to avoid misunderstandings if recommendations are not implemented. Future faculty searches should take into consideration needs relative to diversity, but with the goal of finding the most qualified individual for the particular position. It is further recommended that USU and the COA assume an obligation to provide incentives for recruiting and retaining in order to achieve diversity goals. Such a commitment would be an important reinforcement to attempts by the faculty to make changes in faculty diversity. Work to foster greater alumni relations within the ADVS department. Funding should be sought for the positions needed to achieve accreditation of the Utah Veterinary Diagnostics Laboratory. However, these funds should be provided through the State Legislature and not as part of the Utah Agriculture Experiment Station budget. Be proactive and combine the Animal Science, Dairy Science, and Bioveterinary Science degrees into one departmental BS degree offering, with areas of emphasis under that degree. Undertake an external review of the curriculum and courses with the aim to provide all of the needed courses without duplication of subject matter. Internationalize departmental programs, where appropriate, particularly in view of the number of students who have some international experience or will get some international experience. Continue the Dairy Herdsman Program, but on a self-supporting basis. Attempt to find additional international support for the program, including the course taught in Spanish. Recruit international graduate students and develop international research ties. Encourage the faculty to apply for Fulbright Fellowships. Encourage faculty to accept more students who are paid from grant funds, and bring those stipends in line dollar-wise with comparable programs in the university. Consider replacing retiring faculty with basic scientists whose research focuses on state and regional problems at the production level. Strive for training grants and program project grants. Continue developing new and innovative methods to effectively deliver extension information to end users. Develop more curriculum-driven extension programs to move beyond a less-focused collection of activities and presentations. Involve non-extension faculty in development and evaluation. Economics—See College of Business Nutrition and Food Sciences The Nutrition and Food Sciences Department is located in its own building on the eastern edge of the campus. The department offers BS, MS, and PhD degrees. Areas of emphasis for BS degrees include nutrition science (with a premed option), food science, food technology management, biotechnology, and dietetics. Graduate research degrees (MS and PhD) are offered with specialization in Nutrition Science or Food Science. The department also offers the professional graduate degrees of Master of Food Microbiology and Safety, and Master of Dietetics Administration. 74 The department‘s undergraduate programs are competency-driven with learning objectives that lead to the professional competencies required of graduates. The learning objectives follow guidelines for curricular content and outcomes of student learning as described by the national organization specific to each program. An assessment program is in place to document the learning outcomes, and to formulate data-based decisions that improve student learning. This approach has led to very positive instructional outcomes such as an unprecedented 100% pass rate on the national registration exam by graduates from the department‘s Coordinated Program in Dietetics. The department is a research-driven entity with focus on molecular and cellular nutrition, public health nutrition and epidemiology, microbiology and food safety, dairy and muscle foods processing, and dietetics administration. It houses three externally funded research centers, and the department‘s faculty lead two highimpact university research centers. These centers support undergraduate and graduate research, produce new and innovative technologies for transfer to private industry, provide research funding for faculty, and enhance the department‘s outreach activities. The outreach and extension goal of the department is to disseminate and apply scientific knowledge in nutrition and food sciences to the people of Utah and the nation, and the department‘s faculty members direct three of the largest programs in extension, including the Expanded Food and Nutrition Education Program, the Food Sense Nutrition Education Program, and the Food Safety Program. The department fosters and promotes a culture of undergraduate learning outside the classroom. Faculty members are dedicated to enriching undergraduate learning experiences through the Honors Program, service learning, and research. Over the last five years, the department has graduated 17% of university honors students, hosted almost 15,000 hours of service learning in the community, and sponsored 55 student semesters of undergraduate research. These programs provide important opportunities for students to develop and practice their disciplinespecific knowledge and skills, and are invaluable for development of life success skills, including leadership, teamwork, time management, problem solving, and communication. The department houses two federally inspected facilities for meat and dairy processing. These two facilities provide learning and discovery opportunities that enhance undergraduate and graduate education in the department‘s degree programs. They facilitate engagement with the food industry, and reflect the department‘s commitment to a safe and wholesome food supply through science and innovation. Each facility is self-sufficient for employees, operation, and maintenance. Sources of income include product sales and rental fees paid by USU researchers and outside industry. The department‘s graduate program is also very productive, typically granting seven master‘s and four doctoral degrees each year. This productivity is directly related to the extensive research programs headed by the department‘s faculty members. All MS and PhD students must be accepted into the research program of an individual faculty member who acts as their major professor and mentors toward degree completion. Effective mentoring of graduate students is a clear expectation of tenure-track faculty, especially those with significant research assignments. Analysis and Assessment The undergraduate programs are productive and make efficient use of limited resources. The student-to-faculty ratio for the department has been 25% greater than for the university as a whole, and almost 50% greater than at peer research universities. Thus, the 37 baccalaureate degrees granted each year by the department represent a large return to the university, based on its investment in faculty, and attests to the dedication of the department‘s talented and caring faculty members. The department‘s faculty members make significant contributions to the research and extension missions of the university. Most tenure track faculty members have a significant 75 research assignment, typically comprising 50% of their role and partially funded through the Utah Agricultural Experiment Station. From 2002 through 2006, the department‘s faculty members were awarded more than $12 million dollars in external funds to support their original research. During that same period, they authored 143 separate articles, books, and book chapters. discontinuance will be reallocated to departmental operating and other programs after a careful assessment of needs. The department expects to maintain productivity in its master‘s and doctoral research programs, while increasing enrollment in its Master of Dietetics Administration program. The department‘s culture of learning outside the classroom is challenged by the extraordinary time required of the faculty to mentor undergraduate students in honors, service learning, and research. The prevailing belief is that participation in such programs is undervalued in the process of tenure and promotion. It is recommended that the message continue to come forth from central administration that effective faculty mentorship of learning outside the classroom notably contributes to achieving excellence in the teaching domain. Additionally, the department‘s extensive participation in learning outside the classroom requires greater operating and instructional resources as compared to traditional classroom instruction. It is recommended that this be considered when allocating additional operating funds. The department‘s tenure-track faculty members direct Extension programs that have garnered $3.8 million in federal and state funding over the last five years. Almost 64,000 stakeholders have completed training to promote healthy eating, and more than 1,000 food service workers have completed food safety training prior to receiving a food handlers permit. The programs have produced more than 150 products such as publications, compact disks, and videos. Challenges and Recommendations The challenges to the department are similar to those faced across the university. Operating funds do not cover costs of instruction and operation; inadequate salary lines make it difficult to recruit and retain the very best faculty members, and workloads of faculty and staff continue to increase, especially as responsibilities previously handled centrally now are the responsibility of the department (i.e., purchasing, Banner). The department recommends that continued priority be given by the university to increasing the operating funds allocated to the department, to increasing salaries for faculty and staff, and to allocating staff positions to meet the increased work loads in the department. The department is vigorously engaged in the teaching, research, and extension missions of a land-grant university, and effective coordination of these efforts requires a great deal of administrative nimbleness at the department level. However, the procedures and policies implemented by the university over the last few years have often promoted centralized administration, and decreased the department‘s autonomy and flexibility to deal with challenging issues occurring within the department. It is recommended that policies be reviewed and amended as necessary to increase the department‘s ability to effectively reconcile academic and administrative issues. The department has taken a considered approach that optimizes use of available resources to obtain maximal and balanced outcomes from its teaching and research programs. Current efforts are to balance student numbers in the department‘s undergraduate programs through recruitment into nutrition and food sciences, and limiting enrollment in dietetics. Additionally, the department‘s program in Culinary Arts/Food Service Management is under suspension at this time, and resources released from program It is a great challenge to maintain the department‘s processing facilities, and many similar facilities have disappeared from universities across the country. The continuing approach will be that processing facilities must be self-sufficient for their personnel, operation, and maintenance. Final outcomes include 76 maintaining facilities at a level to continue to qualify for grants of inspection. These facilities are a boon to teaching and research. The department also is committed to sustaining its involvement in outreach activities such as teaching and hosting short course and conducting industry-sponsored projects. the soil-plant-atmosphere continuum; department members appreciate all components and the biological and physical processes that govern their interrelationships. PSC offers a diversity of degree programs from Associate of Applied Science to Doctor of Philosophy. Courses are offered from the 1000 to the 7000 level in biological and physical sciences to support department degree programs (both on and off campus); University Studies requirements; and courses in the soil, plant, and atmospheric sciences serving students in the Colleges of Agriculture, Natural Resources, Science, and HASS. A final challenge is the potential loss of federal formula funds to the Utah Agricultural Experiment Station. The conversion of formula funds to competitive grants could result in the loss of all not-yet-tenured faculty members in the department, and that situation would decimate the department‘s research programs, and would severely cripple its academic programs that require the department to maintain a core faculty with a wide variety of expertise. It is recommended that the university administrators in key leadership positions take proactive actions supporting the continuation of formula funding. In all degree programs (all levels, all disciplines), a balance of academic and experiential learning is encouraged. About half of the department courses have formal laboratory sections, and most of the others incorporating experiential learning within the lecture format. PSB is committed to a sciencebased curriculum. Students understand the physical and biological sciences behind their work, and courses are appropriately rigorous to provide a solid foundation from which to function in their chosen profession. Curriculum goals include enabling students to become lifelong learners through excellence in communication, quantitative skills, and analytical reasoning. Plants, Soils, and Climate The Plants, Soils, and Climate Department (PSC) at USU has 26 tenure-track faculty, five non-tenured track faculty, and 21 support staff (including technical support (14), secretaries (3), and off-campus advisor/lecturers (2). For 200506 there were 158 undergraduate students and 26 graduate students. Research: The majority of the personnel in PSC are involved in research. There are strong research programs within the core disciplines of plant science, soil science, and biometeorology. Within these key disciplines, core areas of research involving multiple faculty members include climatology, water conservation in landscape horticulture, small grains breeding, weed science, soil water and salinity, and forage physiology. Lastly, there is a large diversity of projects and collaborations at the individual level. Each research faculty member has limited research funds available through the UAES, but research is primarily funded through external sources, e.g., competitive grants, federal and state earmarks, foundations, and other sources. Graduate and undergraduate student participation in research is strongly encouraged, The mission of PSC is to support the land-grant mandate through teaching, research, and extension programs involving the physical, chemical, and biological mechanisms that operate in the continuum of the soil, plant, and atmosphere. Teaching: Most faculty members teach, and most of the teaching faculty have a greater than 50% role in research or Extension. The curriculum includes the disciplines of Plant Science (including horticulture and crop science), Soil Science (including biological and physical aspects and hydrology), and Biometeorology (including climate and environmental biophysics). The commonality is 77 as is publication of results. In addition to individual projects, PSB faculty members frequently participate as co-investigators on sponsored research projects with faculty outside the department and with federal cooperators. Host department for the Western Sustainable Agricultural Research and Education program Retention of 100-year-old field plots for research Ongoing collaboration with the USDAFRRL in research and joint facility improvement Recently filled positions in weed science, soil physics, plant stress physiology, and Extension landscape horticulture, fruit, and soil specialists Ability to respond to assessment and reallocate positions to targeted areas such as sustainable agriculture and undergraduate advising, and continued reallocation of positions to critical areas such as meso-scale meteorology Successful teaching programs such as the off-campus horticulture program and the professional master‘s degree program in water-efficient landscape management Multiple aspects of individual research and Extension programs Extension: The PSC Department has nine Extension specialists, four professional staff, and one classified employee funded through Extension. Assignments cover horticulture, agronomy, soils, master gardener programs, and the Utah Botanical Center. The PSC Extension program is especially effective in collaborations with county agents and local, state, and federal agencies. Analysis and Assessment The PSC Department uses a number of means to analyze and assess the quality of its programs. Within the realm of teaching, these would include exit interviews with undergraduate students, course evaluations, open door policies, certification programs, mentoring of junior faculty members, participation in the USU placement survey, overall student performance in capstone courses, pre- and post-tests in classes, and contact with external stakeholders such as USDA-NRCS, FSA, UNLA, articulation committees, professional societies, and USDACSREES reviewers. The department covers a broad range of degree or career opportunities, many of which have professional certifications, but none of which have formal accreditation programs. Challenges: Quality and quantity of office, laboratory, classroom, greenhouse, and field facilities Declining enrollments at both the graduate and undergraduate levels Capacity to offer competitive compensation to staff, graduate students, and faculty Long-term growth of the Utah Botanical Center Completion of the Utah Climate Center initiative Limited operating funds Limited teaching FTEs and lack of flexibility in allocating teaching FTE‘s toward new degree options Web site development and maintenance An increasingly competitive funding climate Effective mentoring of faculty, specifically in the tenure and promotion process, and generally in professional development Decisions critical to the department, such as defining vacant positions, are accomplished by careful discussion in multiple faculty meetings using the best information available. Challenges and Recommendations Successes: Legislative recognition and funding of the Utah Climate Center, including hiring a new director Federal ear-mark funding for the Drought Management Initiative, the Utah Botanical Center, and the Pasture Initiative Recommendations and actions taking place: Partner with USDA to build a new Ag Science Building Continue to grow the climate program 78 Collaborate with the college and Extension to improve the web site, including recruitment opportunities Develop novel degree programs in sustainable crop production and residential landscape design to attract undergraduate students and meet industry demand Streamline existing degree programs to foster retention Develop recruitment programs focusing on PSC‘s unique niches Pursue additional university funding and shifting role assignments to obtain flexibility in developing new degree programs Aggressively pursue external funding sources, in addition to competitive grants and existing earmarks Improve undergraduate recruitment by focusing on degree programs leading to stronger employment opportunities Increase engagement of senior faculty in mentoring junior faculty for professional success Enhance enrollment through more creative course offerings, such as organic agriculture. Expand the use of operating funds for standing graduate assistantships Increase use of professional degree programs in the department. 79 COLLEGE OF BUSINESS School of Accountancy ensured that students joining the program are academically prepared to succeed. The USU School of Accountancy (SOA) enjoys a reputation as a high-quality accounting program with a regional and national reputation. The School was admitted as a member of the Federation of Schools of Accountancy in 1983 and has special accounting accreditation by the AACSB International. The Master of Accounting (MACC) has also prospered over the past five years, increasing in enrollment from 31 to the current level of 55. Incoming student quality has also remained high. The average GMAT for incoming MACC currently exceeds 600. This compares vary favorably with other high-quality programs. The School of Accountancy (SOA) offers the bachelor‘s degree in Accounting, the Master of Accounting, and an accounting specialization in the USU MBA Program. School of Accountancy programs are oriented toward professional careers in accounting. The undergraduate accounting vision is to provide a sound technical accounting framework that prepares students to be successful in accounting, business, and graduate school. The Master of Accounting degree builds upon the technical accounting framework of the bachelor‘s program to instill professional skills, attitudes, and values. School of Accountancy students have distinguished themselves in various national forums. USU's Beta Alpha Psi chapter, established in 1977, and the Institute of Management Accountants student chapter, established in 1984, have distinguished themselves among the premier student accounting organizations in the nation. USU students consistently compete successfully in regional and national student competitions sponsored by these and other organizations. The graduate student tax team placed among the top six teams in the nation from 2001 through 2005 (they received honorable mention (top ten) in 2006). The undergraduate team was a top six finalist in 2001, 2003, and 2004. They also received honorable mention in 2005 and 2006. SOA is active in various outreach programs that provide educational opportunities throughout the State of Utah through its distance education delivery programs. SOA provides two College of Business core courses in the bachelor‘s degree in Business and, in addition, offers four upper-division courses to support the accounting option within this major. SOA also participates in the MBA-Accounting Specialization offered onsite in Orem, Utah. The department offers five courses to support that program. Students who complete the MBA-Accounting Specialization meet the educational requirements to sit for the Uniform CPA Examination in the State of Utah. The graduates have traditionally performed above the national average on the Uniform CPA Examination. During the previous five calendar years (2001-2005) SOA graduates outperformed the national average with the exception of 2004, the first year of the new computerized examination format. Because it was a transition year for the exam, exam completion rates nationwide were considerably below previous years. Nevertheless, the SOA believes that its performance levels on this exam should be better than they are and is currently reviewing its topical coverage and instructional approaches in relation to the exam to ensure that students are being prepared adequately. Analysis and Assessment The School of Accountancy has enjoyed strong undergraduate enrollments over the past five years despite the implementation of tighter admissions policies. The effect of these higher admission criteria has been very positive and has Placement of SOA graduates continues to be strong. For the combined years of 2004-05 and 2005-06, of those undergraduates for whom 80 placement information could be obtained, 92% were either employed within three months of graduation or were pursing additional education. All graduate students were either employed within three months of graduation or were pursing advanced degrees. presence of so many students with intercultural backgrounds presents a unique opportunity to build an international presence. In addition, a marked increase in Hispanic immigrants offers both a challenge and an opportunity for the SOA to engage this new source of students from a different culture and integrate this demographic into our programs. Over the past five years, the School of Accountancy faculty has made significant strides in the magnitude and quality of its research programs. Historically, research productivity has been hampered somewhat by the structure of its faculty contracts. From about 1975 through 2002, the SOA structured its faculty compensation packages using 11-month contracts (9-month base plus the option of 2months summer) in order to partially compensate for nine-month base salaries that have been significantly below national averages for Carnegie High Research institutions. Because faculty members were generally required to teach during all three semesters to meet their contractual obligation, they had less time available for pursing quality research activities when compared with their colleagues in other departments or at other universities. Beginning with academic year 2003-04, all tenure-track hires have been conventional 9month contracts. In addition, the contracts of two research faculty members previously under the 11-month contracts were converted to conventional 9-month contracts. These changes have contributed to a significant transformation of the department‘s research orientation. During that past four years, the department has hired new faculty members from top accounting PhD programs who have excellent research skills. These faculty members have already achieved considerable success in publishing in the elite journals of their respective disciplines. The SOA must continue to distinguish itself within its market. Presently, it finds itself competing on several fronts. It is uniquely positioned between elite national programs such as BYU at the high-end and emerging four-year schools such as Utah Valley State University (UVSU) and BYU-Idaho on the other end. Its students typically compete for jobs with BYU, University of Utah, and Weber State University. While the SOA continues to draw students throughout the State of Utah, it will face growing undergraduate competition from UVSU and BYU-Idaho. In addition, convenience providers such as Stevens-Henager and University of Phoenix provide additional opportunities for potential USU students. While USU provides a traditional residential campus environment that is attractive for many students, its relative remoteness is a barrier to others. Clearly, for many students the lower cost and the convenience of living at home and attending these emerging four-year schools will be a tempting alternative. The School of Accountancy must effectively promote its unique environment and learning culture and ensure superior program quality to maintain its competitive position. It is also clear that the SOA must more aggressively develop technology-enhanced delivery methods to meet its outreach obligations and compete with convenience providers. One of the most difficult challenges facing the School of Accountancy is building and retaining a high-quality faculty that will ensure that our programs continue to be seen by students and employers as quality professional programs. Historically, the College of Business (COB) and the School of Accountancy have been below the market in terms of faculty salaries. This limits the pool of candidates that the SOA can attract. This also makes the department vulnerable to Challenges and Recommendations The School of Accountancy is continuing to develop its strategy to enhance student diversity across ethnic, cultural, geographical, and interdisciplinary, lingual, and geographical dimensions. A source of untapped cultural diversity comes from the intensive international and multilingual experiences of a large percentage of the Utah population. The 81 faculty members departing for more lucrative offers elsewhere. It will be essential to address the salary inversion and compression issues as well as the problem with salaries that are significantly below the market. fields of business, as well as training directed at understanding the broader aspect of business as it functions within our economy. Training is specifically provided in five areas: (1) Finance, leading to careers in banking, brokerage activities and investment, and positions as financial analysts in industry; (2) Marketing, involving positions in sales, advertising, retailing, distribution, and other similar activities; (3) Operations Management, leading to careers related to supply chain management, operations planning and scheduling, project management, quality management, and consulting; (4) Business Administration, providing broad cross-disciplinary experience in the core business areas of operations, finance, and marketing, and (5) International Business that provides students the opportunity to leverage their international experience with more in-depth study of issues specific to business in an international context and combining their academic experience with a practical and/or cultural experience that further enhances their international education. Because the SOA is a professional school, it is imperative that faculty members maintain portfolios of relevant professional experience, as well as significant professional interaction. These are areas that will require some additional commitment from faculty members as they keep their professional knowledge current through field research, consulting, and work within the professional community. It will also be very important to maintain visibility with the professional community through involvement in professional organizations. Business Administration The Department of Business Administration is a multidiscipline department of the core business functions (Finance, Marketing, and Operations) dedicated to undergraduate and graduate training, research, and community service. The department seeks to increase its local, regional, national, and international reputation. It is committed to bridging the gap between business and the wider social context in which it operates. It educates constituents about the complex issues businesses face and the responsibilities and obligations they have to society. The department infuses public policy issues throughout its curricula and acts as a catalyst in creating business leaders who are committed to and knowledgeable about the role of business in society in the larger context. In doing so, the department builds upon an ingrained tradition and culture of cross-discipline teaching, research, experiential learning, outreach, and cooperation to make contributions resulting in a greater social good. Analysis and Assessment The department participates in various assessment activities. These include: 1) a senior student survey concerning professional competencies, 2) a university employment and educations survey 3) a university graduating student survey, 4) a core class assessment exam, 5) the ETS Major Field Test and 6) multiple assessments through ACCSB, the accreditation association for colleges of business. Challenges and Recommendations The heterogeneity of department organization poses significant advantages for the stakeholders of the department. The unique grouping in one department of the core functional areas that define a business enterprise allows the crosspollination of ideas that translates from the classroom into the world of practical business management. In addition, the functional area diversity promotes cross-discipline research that is actively encouraged and successful. The very successful creation of the integrated Business Administration degree and the International The Department of Business Administration offers programs that prepare students for administrative positions in business, government, and other institutions. Specialized training is provided within specific functional 82 Business major (an interdisciplinary, crossfunction, cross-department, cross-college program) could only be accomplished by such a diverse and integrated group. outstanding teaching more times than any other department. In 2006, the number of students graduating from the department was the sixth largest of all departments at the university. Economics is complementary to other business degrees and fits well with other degrees offered by COB. The disciplines of finance and economics have similar theoretical and mathematical cores; hence, the dual major option in COB has had an 11% growth. However, there has been a steady decrease in the number of agribusiness majors. The greatest challenge, however, is the small number of faculty members in each academic area which forestalls the breadth and depth of course offerings that is characteristic of similar programs in our comparison institutions. This also means that small changes in the faculty, in particular retirements, will have significant effects on programs both at the department and college level. Economics graduate training emphasizes economic theory, critical thinking, and quantitative analysis. Theory and quantitative methods are tools used in applied courses, in theses and dissertations, and in other research and extension activities. The department offers the MA, MS, and PhD in economics and the MS in applied economics. As with many state universities, the opportunity to increase the size of the faculty is minimal. It is clear that state legislatures will not fill this void and the department and college are actively seeking ways to increase the value of the education offered, assuming that outside resource will follow value added programs. The number of graduate students has increased slightly over the past five years. Much of this growth has been at the master‘s level in applied economics and the international MBA. An average of seven master‘s students and slightly more than two PhDs graduate each year. Currently 14 students are pursuing PhDs. Economics USU‘s Department of Economics has four core missions: undergraduate training, graduate training, research, and extension/ community service. As a PhD-granting department at a Carnegie high research activity level and a landgrant university, the department strives to achieve and maintain a strong reputation for excellence in each mission at all levels. The department is jointly administered by the colleges of Agriculture (COA) and Business (COB). Department faculty members engage in a variety of theoretical, methodological, empirical, and applied research projects. Faculty and graduate student papers that characterize the breadth of the research include agricultural economics; agribusiness; farm produce traceability and food safety; public finance; regional economics; community development; resource and environmental economics; comparative systems and economic history; applied microeconomics; industrial organization, strategy, and the economics of information; applied macroeconomics; and international trade. The faculty is comprised of 13 full professors, 5 associate professors, 2 assistant professors, and 1 extension specialist. All faculty appointments include teaching, research, and service assignments; six faculty members have split appointments with extension assignments. Extension activities are an important part of the overall mission of the university and department. The applied research conducted by the department‘s extension specialists provides current information to client groups, particularly in traditional fields such as farm management The faculty has a long-standing reputation for its outstanding teaching. Among numerous other awards, economics professors have won the university‘s Eldon J. Gardner Award for 83 and record keeping, value-added marketing, and food certification. seven FTEs, with faculty members producing an average of 4.5 refereed journal articles per year per FTE: higher than the goal of four articles per research FTE. The quality of research, measured by the prestige of journals accepting faculty members‘ research, has also continued to improve. In recent years, extension programs offered by the department have been largely driven by soft money, mostly from the USDA‘s Risk Management Agency. During the past five years, more than $2M in contracts have come from USDA and related agencies. Extension faculty members have created crop and livestock insurance education programs from their risk management activities. This and other varied programs draw thousands of participants—two of the most popular being the Diversified Agriculture Conference and the Income Tax School. While junior faculty members have played a key role in increasing the level and quality of research output, senior faculty members have continued to contribute in important ways. One of the most significant improvements during the past 10 years is that articles published in refereed journals have become more evenly distributed between junior and senior faculty, indicating improvement from top to bottom. The amount of sponsored research monies has increased during the past five years, averaging more than $4M per year. Analysis and Assessment The growth in economics majors is tied directly to the joint degrees in the COB to which college advisors direct students interest in economics and agribusiness. Steady declines in agribusiness majors is a result of a major feeder school, Ricks College, becoming a four-year institution. Challenges and Recommendations Salary compression at the professorial level is a major concern and affects the retention of junior faculty. Full professors‘ salaries average 30% below those at peer institutions. The national demand for PhD economists has been flat during the past decade. While fewer domestic students enter the program, the rapidly expanding economies of China and India have increased demand for professionals and academics with American-based economics graduate degrees. The department‘s PhD population is similar to other doctoral programs at USU and at other land-grant universities. More than one-half of the faculty is either eligible or will be eligible for retirement during the next five years, presenting a significant recruiting challenge and an opportunity for strategic planning related to hiring decisions. Challenges facing the graduate program center on the limited number and dollar amounts of assistantship stipends. Graduate stipends simply are not competitive. Improving stipends may come from expanding sources of soft money; but, most soft dollars in the department are generated by faculty members who do not teach doctoral courses and have limited contact with graduate students, particularly PhD students. One strategy being considered is to use revenues from distance education programs to augment graduate student assistantships. Department economists collaborate on contracts and grants with faculty members from virtually every college on campus, demonstrating that their skills and expertise are valued. The quality of faculty research is well recognized in the profession and attested to by the positions faculty members hold on journal editorial boards, their leadership of professional societies, and research awards. The department has made significant strides in publishing its research—exceeding targets established by the department‘s Organization and Governance document. In the past five years, funded research averaged between six and The department is served by a competent and dedicated staff. However, there has been significant turnover due to low salaries and completion of schooling (either self or spouse). 84 The university‘s excellent benefits package helps attract good staff. Perhaps more frustrating is the inability to reward excellence with appropriate salaries and salary increases. exams on a regular basis and perform very well relative to national norms. Second, the Human Resource Certification Institute (HRCI) provides an independent exam to test the knowledge of students for the undergraduate degree in Human Resources (students take the exam on a voluntary basis) and the MSHR degree (students are required to take the exam). Inadequate space makes it difficult for faculty members to interact with graduate students. Expanded office and classroom space currently being planned may mitigate the problem. Operating budgets will continue to need to be augmented with soft money simply to maintain current levels. Additional help from the colleges, extension, and the UAES has allowed the department to maintain up-to-date computer operations and has contributed significantly to supporting students, especially at the master‘s level. Third, each course syllabus defines learning goals and outcome measures for each objective. Learning objectives and assessment procedures for the objectives are embedded in each course. Programs and curricula are well conceived and developed. Departmental members meet regularly as subcommittees within the department to discuss the curriculum and to coordinate its delivery. MHR has a culture of continuous improvement. Management and Human Resources The Management and Human Resources (MHR) Department‘s offers undergraduate degrees in Entrepreneurship and Human Resources and a Master of Science degree in Human Resource Management (MSHR) on campus. Beginning Fall 2007, the Entrepreneurship degree will be offered through RCDE across the state and the MSHR degree will no longer be offered as a distance education program. The department also provides significant course work that satisfies general education requirements for students across the university, College of Business (COB) core requirements for all the undergraduate degrees, and significant coursework in the Master of Business Administration (MBA). For the 2006-2007 academic year the department has lines for 12 full-time faculty members and one full-time administrative assistant. One new position has been added for the 2007-2008 academic year. Two faculty members resigned prior to the beginning of the school year, so for the 2006-2007 academic year the department had seven tenure-track faculty members and three executives in residence (lecturers). Beginning Fall 2007, there will be 10 tenure-track faculty members along with the three executives in residence. Current tenuretrack faculty members are all active researchers. The composition of the department is largely assistant professors. The goal is to shelter junior faculty, so the service load for senior faculty members is relatively high. Five junior faculty members have been lost in the last five years who were on track for promotion and tenure. They have been replaced by new faculty members just out of PhD programs. Thus, the single greatest challenge at this stage is retention of high-quality faculty members and promotion through the academic ranks. Analysis and Assessment Program assessment occurs at three levels. First, many of the course sections are part of the College of Business core. The college has welldefined learning goals and objectives. Each learning goals and objective is mapped to specific courses within the core curriculum. Courses in the core are assessed with pretest/post-test comparisons. In addition, students nearing graduation participate in ETS field Departmental constrained. 85 budgets and resources are The department suffers from serious salary inversion. Recently hired new faculty members are paid more than senior faculty. From an operating budget perspective, we are able to meet the most crucial needs of faculty and programs with frugal decision making. comparatively low salaries have created a dysfunctional situation. The most productive junior faculty members have left, decreasing the overall per capita productivity of the department. New faculty members have been hired at market competitive rates. Departmental research and teaching expectations are high. It is crucial to the health of the department that both existing and new faculty members continue to teach and do research at excellent levels. Challenges and Recommendations Continue transition of the Management degree to an Entrepreneurship Degree. The two major challenges are getting professionally qualified ―entrepreneurs in residence‖ in place at each remote site and student recruiting. This will allow the program to grow without putting excessive strain on the current faculty and facilities. If the college and university are unable to correct the salary situation, strategies of recruitment and performance expectations must necessarily change to match our resources. The department will cooperate with the college and university to help enhance resources to correct the inversion situation, and put salaries more in line with national markets. A new faculty member has been hired on campus to support the continuing education program. It is recommended that ―entrepreneurs in residence‖ be hired at each regional campus site. In addition, a recruiting program needs to be put into place to recruit students at the distance sites. Operating budgets require enhancement. The department will cooperate with the dean and development officers to develop more sources of discretionary revenues. Stabilization of the MSHR program, given that it will no longer be offered on the satellite through continuing education is a challenge. Faculty teaching assignments will change, since only one section of each of the graduate courses will be offered each year. Management Information Systems The Management Information Systems (MIS) Department offers degree programs BS, BA, MS, and doctoral degrees in MIS. An EdD in MIS is available from the College of Education and Human Services. The department was authorized to hire an open position in HR. During the coming year additional emphasis will be placed on student recruiting and ongoing program development. There are three areas of emphasis in bachelor‘s programs: technical, training, and managerial. The MIS major is designed to prepare individuals for positions as managers of business information systems, including information managers and supervisors, network managers, web designers, electronic commerce developers, systems analysts, applications programmers, and systems trainers. The technical emphasis prepares students for more hands-on technical positions while the managerial emphasis focuses on managerial roles. The training and development emphasis prepares students to become trainers within business and private industry. There is a need for continued development of assessment and continuous improvement activities. The college is in the self-study year for AACSB accreditation. Assessment mechanisms for each course and program have been developed and are in place for most courses. The recommendation is that such course assessments be continued and that curriculum and program decisions be based on data generated from the assessments. Maintaining high research expectations is important. and teaching Turnover and 86 Students in MIS must do more than memorize and regurgitate facts. The department has created a hands-on learning environment to allow students access to the latest hardware and software tools. The department has an entrepreneurial culture and a can-do spirit that is unsurpassed elsewhere; a great faculty that is willing to take risks to continually make this a better unit; and a commitment to innovation, not only in its distinctive, integrated curriculum, but in everything it does. technology skills. Within each of these four areas, key competencies have been identified and specific learning goals established. Analysis and Assessment The department participates in various assessment activities. These include: 1) a senior student departmental survey concerning professional competencies, 2) a university employment and education survey 3) a university graduating student survey, 4) a core class assessment exam, 5) ETS Major Field Test, 6) multiple assessments through ACCSB, the accreditation association for colleges of business, and 7) analysis of all classes to map them to the four areas mentioned above. The department‘s graduates have readily found employment in local, regional, and international firms, major corporations, and government agencies. Many of the alumni have distinguished themselves by becoming partners, managers, chief information officers, and other chief executive officers in these organizations. Challenges and Recommendations The department maintains a comprehensive teaching and learning assessment process to ensure that such activities effectively support the respective and complementary missions of the College of Business and MIS. At the core of this process are the teaching and learning goals for both the undergraduate and graduate information systems programs. These goals were developed by faculty curriculum committees with significant input by both the professional and student advisory boards. They were also influenced by the written pronouncements of the IS2002 Model Curriculum, a joint effort by the Association for Computing Machinery (ACM), Association for Information Systems (AIS), and Association of Information Technology Professionals (AITP). One challenge is to finish the migration from an office systems department into a world class MIS department. The elimination this year of the business education programs will help the department to further concentrate on MIS education. There are challenges in retooling some faculty members and in getting others more focused on our research and teaching missions. The department considers several characteristics of the information systems profession which have been relatively constant over time and have been integrated into the curriculum. These are: (1) business fundamentals; (2) analytical and critical thinking; (3) ethical, interpersonal, communication, and team skills; (4) and Student enrollments have suffered the last few years and it is important that we reverse that trend. This is caused by a general downturn in the IS market which is now starting to recover. Retirements present a big challenge. Most retirements have been from the business education side. Salary compression at the senior levels leaves less than half the dollars necessary to hire a new assistant professor. The department has four empty lines and money to fill only one of them. 87 COLLEGE OF EDUCATION AND HUMAN RESOURCES Analysis and Assessment Communicative Disorders and Deaf Education Since its last accreditation review, COMD-DE faculty members have evaluated the department‘s ability to accomplish departmental missions by comparing its performance to standards established by its national accreditation agencies—the Council on Academic Accreditation (CAA) in Audiology and Speech-Language Pathology of the American Speech-LanguageHearing Association (ASHA), and the Council for the Education of the Deaf (CED). This issue was addressed at virtually every departmental meeting or retreat. Agenda items for the standing committees as well as regular department meetings allowed faculty members to consider the issues of quality, currency, and effectiveness of the program in meeting standards for national certification, state licensure, and state standards for teaching certification. Changes in academic and clinical offerings emerged from discussions and concerns related to the expanding scope of practice in speech-language pathology and audiology, as well as recent changes in CAA and CED standards and requirements. The Department of Communicative Disorders and Deaf Education (COMD-DE) has three divisions: Speech-Language Pathology, Audiology, and Deaf Education. COMD-DE offers the BS degree in Communicative Disorders, MA and MS degrees in SpeechLanguage Pathology, the Professional Doctorate of Audiology (Au.D.) degree, and the PhD)degree in Disabilities Studies with an emphasis in Speech-Language Pathology. The BS degree in Communicative Disorders is the preparatory degree for MA and MS degrees in Speech-Language Pathology, the MEd Degree in Deaf Education and the AuD degree in Audiology. A master‘s degree is the minimum degree required to be able to practice as a licensed speech-language pathologist in the United States. The AuD degree is the minimum degree required to practice as a licensed audiologist. The new PhD program trains outstanding research scientists in the fields of communication disorders and speech and hearing sciences. The quality measurement indicators of teaching effectiveness—employer satisfaction, student satisfaction, graduate survey responses, parental/patron surveys, as well as reports from other accreditation and review reports—were used to guide decision-making processes as department programs were refined, restructured, or expanded. Reports from the most recent Regents Review, NCATE, State Department of Education review, Council on Education of the Deaf, and ASHAESB were all reviewed and results used to assist the faculty and staff in making appropriate decisions regarding changes in academic and clinical programs. The COMD-DE department has approximately 25 faculty members (including clinical supervisory staff) and 250 students at various levels of academic training. Departmental curricula are complemented by close interdisciplinary relationships with other College of Education and Human Services (CEHS) departments and numerous off-campus clinical and teacher-training sites, including the National Center for Hearing Assessment and Management, the Center for Persons with Disabilities, the Emma Eccles Jones Center for Early Childhood Education, and the Edith Bowen Laboratory School. Teaching and supervision evaluation data were used to determine levels of student satisfaction with their academic and clinical experiences at each level of their preparation. The department‘s excellence in teaching and supervision indicated that its basic underlying philosophy and preparation model was functioning well. COMD- 88 DE typically ranked first or second in the CEHS for overall course quality and teaching effectiveness, with a mean teaching rating score of 5.5 or better on a 6-point scale, well above CEHS and university averages. In addition, COMD faculty members received more teaching excellence awards during the self-study period than faculty in any other department in the College of Education and Human Services (e.g., CEHS Teacher of the Year, Mortar Board Top Prof, Carnegie Professor of the Year nominee, and the Alumni Professorship Award). Intermountain West; the first cohort of AuD students graduated in 2005. In 2003, the department obtained funding from the Utah State Office of Education to offer a hybrid graduate program in speechlanguage pathology to 23 students working under provisional certification in public schools located in rural and remote areas of the state. The outreach program offered a combination of online and faceto-face instruction, as well as clinical supervision via interactive distancelearning technology. Additional funding for a new Outreach cohort of 27 students was obtained in 2006. COMD-DE maintained its position as the top producer of speech-language pathologists, audiologists, and teachers of the deaf in Utah, graduating 284 students in the past five years. Post-graduation surveys showed close to 100% degree-related job placements and very high applicability of training to the jobs. Also, 60% or more of undergraduate COMD-DE majors successfully earned admission to a wide range of graduate programs in speech-language pathology, audiology, and deaf education. Assessment data from these program graduates indicated a high degree of satisfaction with the preparation they received during their pre-service training experiences. In 2006, the department developed an innovative online second bachelor‘s degree program to increase the potential pool of applicants for graduate programs in speech-language pathology; 12 foundational courses are currently available through this program. In 2006, the department responded to the nationwide shortage of PhD faculty in speech-language pathology by developing a new speech-language pathology PhD strand in the Disabilities Studies doctoral program in the College of Education and Human Services; the first doctoral student was admitted in Fall 2006. Likewise, employers‘ perceptions regarding the preparedness of COMD-DE graduates for professional practice were highly positive overall. Careful analysis of employer feedback was used to identify program strengths and respond to perceived weaknesses, thus continuously improving the quality of the department‘s programs. From a different perspective, assessment data from parents of clients being seen in the University Speech-Language-Hearing Clinic and from clinic patrons also revealed very positive results. Parent and patron data and comments were helpful in providing feedback about service provision of the COMD-DE preparation program. In 2006, the department responded to feedback from employers and alumni regarding the need for additional training in service provision for children with cochlear implants. A new interdisciplinary program was developed to provide such training. In response to identified state and national needs, the department engaged in several new initiatives during the self-study period: Challenges and Recommendation The department‘s primary challenges relate to inadequate resources. Consistent with data collected campus-wide in 1999 from department heads, deans, and 85% of all faculty, salary levels In 2001, the Audiology division developed and implemented the first doctorate of audiology (AuD) program in the 89 for faculty are at least 20% below regional averages for peer institutions, making faculty recruitment and retention difficult. Improved salaries are the #1 priority identified by COMDDE faculty and staff. Salary compression, especially at the associate and full professor levels, is severe. Comparisons with peer departments at research-intensive universities suggest that our faculty teaching loads are excessively high (3 courses each semester, plus summer for the majority of the faculty), making it difficult for them to maintain desired levels of research productivity. Heavy teaching loads have been the norm for 20-30 years, and has become even more problematic for the department as requirements for tenure and promotion have become more stringent. Without 2-3 more full-time faculty lines, teaching loads will remain high and the department will not only have difficulty recruiting and retaining top scholars, but will be unable to expand existing programs. Elementary Education The mission of the Department of Elementary Education (ELED) is to (1) develop professional educators and (2) advance knowledge in the field of education. This mission is accomplished through teaching, scholarly activity, and professional service. The department is comprised of 17 faculty members with doctoral degrees, 4 lecturers (1 PhD, 3 MS), 12 adjunct faculty members (4 PhD, 8 MS), 3 professional advisors (1 PhD, 2 MS), and 4 staff assistants. More USU students major in Elementary Education than in any other program. At any given time there are more than 1,000 undergraduate and 200 graduate students. The department awards more than 200 undergraduate and 50 graduate degrees annually at the Logan campus and four regional educational centers. ELED is the only education program in Utah that is accredited by the Utah State Office of Education, Utah Board of Regents, Northwest Association of Universities and Colleges, and the National Council for the Accreditation of Teacher Education. The ELED advisement office has been recognized nationally and on campus as one of the best student services. Another challenge for the department relates to an inadequate operating budget (approximately $21,000 per year) that does not even cover the cost of phones, office supplies, and copying. All other department operations must be self-funded (e.g., computers, travel, equipment upgrades, and acquisitions) from research overhead funds, salary money from occasional open faculty lines, and an income stream from our distance education initiatives. Analysis and Assessment Performance data on teacher candidates and graduates of the Department of Elementary Education is gathered from a variety of sources based on the Strands Framework of the SODIA (Self, Others, Discipline, Implementation, Application) program. Data are collected for the program in general, the faculty and support staff, and the facilities. These data come from multiple measures, including course evaluations, student exit interviews, faculty monitoring, school district advisory board feedback, and participation in external evaluation activities. Finally, the department suffers from a severe shortage of office and research space. We currently have no open faculty offices and virtually no available research space; this situation will become more acute as three open faculty lines are filled this year. The department would not be able to house a major new grant at this point, should a faculty member secure it. Nearly all faculty members share research and lab space with one another, making scheduling of projects and overall space management, exceedingly difficult. All site visitors affiliated with recent accreditation reviews (e.g., the American Speech-LanguageHearing Association, Council for the Education of the Deaf, Board of Regents Review) have emphasized these challenges. Findings from these assessment activities suggest that students graduating from USU‘s ELED programs are well prepared for their roles in education, and in great demand by employers. The faculty and staff are well respected for their instruction and support services, but assume 90 higher teaching loads than their peers. The support staff is outstanding, but the program budget and facilities limit the ability to meet increasing demands for teachers and teacher leaders. Family, Consumer, and Human Development The Family, Consumer, and Human Development Department (FCHD), as its name suggests, is an interdisciplinary department. Instructional, research, and outreach efforts in the department represent program areas in marriage and family relations, human development from infancy to later life, early childhood education, family financial management, and marriage and family therapy. Challenges and Recommendations A recent study on Utah teacher supply and demand revealed that the state is experiencing the start a severe teacher shortage. As the premier teacher preparation institution in the state, USU teacher education departments are being challenged to implement programs that will result in more highly qualified teachers entering the Utah job market. At the same time, USU seeks to raise its national reputation as a research institution. A major challenge for the Department of Elementary Education is to find ways to address local needs and interests, while raising the bar of faculty scholarly productivity. There are three undergraduate majors in the FCHD department: Family, Consumer, and Human Development (FCHD); Family and Consumer Sciences; and Early Childhood Education (teacher licensure offered jointly with the Department of Elementary Education). The department offers two master‘s degrees, the MS in FCHD, and the Master of Family and Human Development (MFHD). The PhD is offered in FCHD. Recently, the department has approved the expansion of its undergraduate and graduate distance education programs. More specifically, we have increased capacity in the undergraduate program by 25%, and initiated an alternative route to licensure graduate program. At the same time, the department has begun a differentiated staffing model that enables faculty researchers to increase the proportions of their roles devoted to research. At the same time, faculty members who excel in the teaching domain are able to assume higher teaching loads. Distance education offerings include the MFHD taught via satellite, a distance bachelor‘s FCHD taught via satellite, and a proposed new degree in Family Life Studies to be delivered online pending approval of the Utah Board of Regents. As of Fall 2006, the department had 314 undergraduate students and 56 graduate students. The number of undergraduate students has decreased over the past five years, from a high of 574 to the current level. Graduate student numbers have been fairly stable over that period. Recommendations to be considered include improving the technological infrastructure to enable professors to develop and deliver online and hybrid courses to audiences that are unable to travel to regional campuses. Faculty members are seeking external funding to support new teacher training programs that are responsive to rapidly changing school demographics. In particular, the proportion of Spanish-speaking students in Utah schools is increasing exponentially, and teachers are ill prepared to effectively educate language-challenged students. These proactive efforts to address future educational needs are a hallmark of this outstanding department. There are 25 faculty members (19 PhD tenuretrack faculty members and six master‘s level lecturers) in the department--six in the consumer science area, seven in family relations, three in marriage and family therapy, and nine in human development. There are two term-appointment research assistant professors in the human development area, four adjunct faculty members, and several instructors from the community who teach a course periodically. The department has two PhD tenure-track faculty at USU‘s Uintah Basin Regional Campus. 91 students from across the country. Both of these efforts would have the potential to increase extramural funding by bringing in new PhD faculty and by creating collaborations across campus to be more competitive for extramural dollars. Analysis and Assessment Declining undergraduate enrollments and classsizes could be seen as a concern, but this trend is actually in the direction that the department decided to go when undergraduate enrollments became so large that it was difficult to meet the teaching demands and maintain scholarly productivity. The minimum GPA was raised to 3.0. This has resulted in stronger students being in our majors, and faculty productivity has increased. For example, refereed journal publications of the faculty increased from 29 in 2002 to 51 in 2006. Graduate student enrollments have not yet increased as desired, which was also another goal for reducing undergraduate enrollments in the department. Health, Physical Education, and Recreation The Health, Physical Education, and Recreation Department (HPER) fosters multiple roles and best practices in science-based academic and field-engaged career preparation in school health education, community health education, physical education teacher preparation, coaching preparation, exercise science, corporate wellness, pre-physical therapy, and parks and recreation administration. All of the majors are content rich, laboratory supported and field based, resulting in high-quality, professional association-accredited, and solution-focused curricula. Challenges and Recommendations Each of the strengths of the department‘s undergraduate and graduate programs can be built on and enhanced. It is important to have smaller class sizes, particularly in the upper-division courses in the undergraduate major to enhance the learning environment. Doctoral enrollments in the graduate program must be increased so that five or six doctoral students consistently graduate each year. The excellent scholarly productivity of the faculty needs to be maintained and even enhanced. This will build the national and international reputation of the department. And, as always, financial resources need to be increased in new ways in light of flat public funding. Analysis and Assessment: Assessment of students consists of four components beyond the course-specific content examinations and assignments. Each student completes the standard university course/instructor evaluation form. This form is administered to every class each semester. The student is able to share candid and precise reviews of the quality of the course, its content and the ability of the instructor. Faculty members use both the numbered indicators as well as the narrative statements to improve and sharpen the course experience. Several initiatives are underway to address these challenges. The proposed online degree in Family Life Studies has the potential to provide new funding for operating, graduate student recruitment and funding, and perhaps to move term faculty to non-E&G funding to make E&G dollars available for a new PhD tenure-track faculty line in marriage and family therapy. A new faculty member in this area would facilitate offering the PhD in Marriage and Family Therapy, inasmuch as there is no doctoral program in this field at a public institution in the western United States. Developing an interdepartmental program in Early Childhood Education would also attract new doctoral Each student, regardless of discipline area, participates in a required capstone course. This capstone course consists of one of several culminating experiences, i.e., student teaching, practicum, or internship or seminar for seniorlevel students. Students are assessed by faculty to determine their readiness for the experience. The supervision of the capstone experience consists of both university faculty and field- 92 based professionals. Each experience has well established objectives and multiple evaluations occur during the course. Evaluation methods include written assignments, site visits, interviews, observations, performance evaluations from supervisors in the schools and field and graded assignments. Several feedback points are designed into the experience. assist in instruction and provide students opportunities for class presentations. This upgrade would include built-in projectors, computers, and other assistive devices. The third need is in the area of advising. Due to recent budget cuts, funding for professional advising was eliminated. With the large number of students in HPER programs, there is a need to maintain a professional advising office. One full-time advisor or two half-time advisors would ensure that students are adequately advised and directed to complete their programs in a timely manner. All academic programs within the department have created a course-by-competency outcomes matrix. Within the matrix are the corresponding primary and secondary courses to achieve that competency outcome. This curriculum-based competency plan reflects the purpose, value, and need for each of the courses and the specific objectives of those achieving these competencies. Instructional Technology The Department of Instructional Technology (IT) provides an environment in which graduate students and faculty explore, develop, and disseminate technologies of instruction and information impacting education, business, industry, and government. Students in the various majors participate in an exit interview with faculty members to determine the effectiveness of the program and measure satisfaction of the total program. Students are identified randomly to complete a final evaluation and visit with faculty members on a one-to-one exit interview. IT offers specializations in educational technology, information technology, school library media administration, instructional development for training and education, and interactive learning technologies. A program emphasis in online learning communities in education and training is also offered. Challenges and Recommendations There are three specific challenges that face the department in order to provide continued and increasing quality experiences for students. The following degrees are offered by the department: Doctor of Philosophy, Educational Specialist, Master of Science in Instructional Design, Master of Education in Educational Technology. In addition, students can earn endorsements in distance learning and school library media administration. The first is the need for one additional faculty member to serve in the area of physical education, specifically in the exercise science curriculum. The physical education curriculum has been experiencing a significant increase of students interested in the exercise science component. The program requires structured laboratory experiences where large enrollment lecture courses are reduced to smaller laboratory courses. The addition of another exercise science faculty member is critical to reduce the class sizes and handle the increased load, especially in laboratory experiences. The second need is classroom updates in the HPER Building. There have been relatively few upgrades other than whiteboards in each of the classrooms since the building was constructed in 1972. There is a need to update technology to IT at USU is one of the leading instruction technology departments in the nation. Faculty members are influential in such areas as instructional design theory and application, learning objects, distance education, and simulations. They are skilled in research, evaluation, and software applications and interested/committed to helping students succeed. This reputation is not a self-appraisal. The report of the last review conducted by the 93 State Board of Regents stated that ―the department is clearly a top tier program. It is easily in the top ten and probably in the top five programs in national reputation and recognition." (Board of Regents External Reviewers Report, 2000). Analysis and Assessment The department uses several methods of data collection on an ongoing basis. Exit interviews with graduating master‘s and doctoral students are held, all courses are evaluated with the student course assessment forms, a Regents‘ review involving outside reviewers is completed every seven years, and from time to time studies directed at assessing needs of students are conducted. Association for Educational Communications and Technology Association for Educational Communications and Technology standards were developed in conjunction with NACTE and Educational Communications and Instructional Technologies standards, providing initial standards (for undergraduate programs) and advanced standards (for graduate programs). The department‘s Center for Open and Sustainable Learning (COSL) was approved during the summer of 2005. Since its creation, COSL has hosted more than $5M in externally funded projects and engaged dozens of graduate students in research and service opportunities that give greater context and meaning to their academic studies. COSL projects include: A traveling ―next generation bookmobile‖ with print-on-demand technology which prints free copies of classic literature and delivers them to elementary school classrooms around Utah The design and development of computer software that helps universities and organizations such as the United Nations University, Kyoto University, and Dutch Open University, provide greater access to their educational resources by the public A series of youth-managed computer labs established in rural parts of Nepal where villagers can learn the basics of computer literacy, nutrition, health care, and ecommerce The design and development of a series of online tools that help teachers and learners adapt open educational resources for use in their own languages, cultures, and contexts Online services to connect the educational resources in the National Science Foundation‘s Digital Library to other open educational materials like MIT OCW and Wikipedia Utah State University OpenCourseWare where citizens and other nonregistered people can get free and open online access to more than 50 USU courses (this number is constantly growing) The department is committed to making databased decisions, improving the program. A recent faculty discussion concerned the potential merger of our program with the teacher education component of the Management and Information Systems (MIS) program. After careful consideration and a fair amount of division in faculty ranks, the department chose not to participate in the merger. Looking back at the recommendations of the past Regents‘ review committee, it is remarkable how closely this decision matched their recommendations— to avoid entangling assignments in the larger university community and concentrate on doing what we do well. Other decisions are often based upon recommendations made in assessment reports; however, it is worth noting that there is no blind following of recommendations. Every decision by the faculty requires careful scrutiny on its own merits. Challenges and Recommendations: For a number of years the department enjoyed a wonderful reputation and recognition nationally on the basis of a strong and seasoned faculty. Over the past few years, several of these experienced faculty members have retired. The young faculty hired to replace them are enthusiastic, hard working, and productive. They do not yet, however, have the widespread 94 name recognition that gave the department its stellar reputation. This reputation for excellence will be continued and enhanced as these new faculty members grow in the profession. Analysis and Assessment 1. The department has documented how faculty members utilize student feedback from course evaluations to improve their teaching. An additional challenge for the department is the inability to accommodate the growth of numerous research projects funded through extramural sources within the space allocated to the department. 2. The department implements a highly detailed annual merit ―point‖ system for evaluating faculty members‘ performance in teaching, service, and research. The system has extremely high inter-judge reliability (i.e., any administrator could apply the same evaluation criteria and could produce identical rank orderings of our 19 full-time faculty members‘ performance). The plan of the department is to (1) effectively promote its programs to a national market to ensure quality graduate students and a quality reputation and (2) support research and the acquisition of extramural funding by providing space and appropriate rewards for productive research. 3. Psychology ranks first in the college in number of peer-reviewed publication per faculty member. 4. Faculty members co-author over 70 publications and conference presentations with students each year. Psychology The mission of the Department of Psychology is to promote education and research into the causes of behavior, cognition, and perceptual processes and their interaction with the environment. Psychologists are also concerned with how the application of this knowledge can be applied to education, employment, and interpersonal relationships. At the undergraduate level, the mission is to provide excellent training for careers in child casework, analysis of behavior, and entrance into graduate programs that emphasize research and clinical practice. Also, students often combine an undergraduate emphasis in psychology with other majors or minors, e.g., business or high school teaching. Graduate degree programs prepare psychologists for consultation, research, and clinical work in diverse settings; e.g. hospitals, mental health centers, private industry, government agencies, and schools. 5. The department ranks in the top 14th percentile among some 500 departments in the United States in terms of the amount of external funding generated by faculty members. 6. The department is a model of cost-efficiency; i.e., for every tax-tuition dollar the department receives, it produces more than four dollars in external funding. 7. Faculty members involved students in 150,000 hours of service-learning projects during the past 5 years. 8. Various post-graduation surveys from students show very high degree-related job placement and very high applicability of training to the job. Also, 25-30% of undergraduate students earn admission to a wide range of graduate or professional schools. The department offers degrees at the bachelor‘s, master‘s, and PhD levels. Specializations at the master‘s level include school psychology and school counseling and, at the doctoral level, clinical/counseling/school psychology and research and evaluation methodology. 10. The department is one of the most diverse on campus in terms of its ethnic and gender composition. Over the past five years, 15 to 20 percent of PhD students have been Native Americans. 95 11. The PhD program is the most competitive on campus in terms of admissions. The program receives an average of 88 applications per year; though only about eight students can be admitted. 12. The department‘s academic programs are robust and healthy, but exceed the teaching and resource capacity of the faculty. The undergraduate program has more than 500 majors and pre-majors, the MS School Psychology program has 15 full-time students, the Plan C MS program in PsychologySchool Counseling has 80 students‘ and the PhD program has 55 students. Challenges and Recommendations The department‘s primary challenges relate to inadequate resources. Site visitors affiliated with recent accreditation reviews emphasized the following: Salary levels for the faculty are at least 20% below regional averages for peer institutions, making faculty retention difficult. Salary compression, even at the assistant professor level, is severe. The student/faculty ratio has remained excessively high for at least 15 years, pointing to a need for at least 2-3 more full-time faculty lines. The department has no state-funded operating budget beyond basic salaries. As a result, research funds and open positions funds are being used. The department suffers from a severe shortage of research space. Research offices/space is inadequate for faculty members and the large PhD program. The undergraduate program needs to include a higher proportion of courses with labs. About 18% of courses include a lab, but normatively, this figure should be about 30%, based on data from peer institutions and normative standards of training. The department relies on the equivalent of 1.75 full-time academic advisement positions to serve more than 600 majors and premajors. 96 A significant weakness of the department is its lack of endowments for scholarships and instructional support. A goal for the next five years should be to double the amount of development funding coming to the department through gifts and donations. Presently, the department‘s total endowment is less than $200,000. Secondary Education At the undergraduate level, Secondary Education coordinates state-approved programs for the secondary teacher licensure across campus. The department offers the Secondary Teacher Education Program (STEP), a sequence of courses and field experiences designed to prepare students for teaching careers in secondary schools. The STEP program is fully accredited by the Utah State Board of Education and by the National Council of Accreditation of Teacher Education. Students who successfully complete the program are recommended for secondary licensure in the State of Utah, enabling them to teach grades 6-12. The department also offers a minor or endorsement in English as a Second Language, K-12, and middle level endorsement jointly with the Department of Elementary Education. At the graduate level the department offers both a Master of Science and Master in Education. The MS is designed for students who are interested in more traditional research and who may plan to work toward a PhD or EdD. The ME is designed to allow students more flexibility in the design of their programs with a choice of completing additional course work, a portfolio, or a creative project. The department also offers an EdS degree and participates in an interdepartmental doctoral program coordinated by the Dean‘s Office. Students can earn a PhD or EdD in curriculum and instruction. Faculty members are expected to engage in research/scholarly activity and typically have a 20% research role. programs in special education and rehabilitation counseling are accredited nationally by NCATE (National Council for Accreditation of Teacher Education) and CORE (Council on Rehabilitation Education). Analysis and Assessment Undergraduate students have a 100% pass rate on the Professional Portfolio which they develop as part of their program. Data are also collected on teacher performance following graduation. In special education teacher preparation, the department offers bachelor and post-bachelor licensing programs in mild/moderate disabilities, severe disabilities, and early childhood special education, as well as MS or ME in these fields. Students may access these programs on campus or through several distance education programs. In addition, the department offers dual degree programs with elementary education and secondary education, and programs in which students complete more than one licensing emphasis in special education. There are approximately 60 master‘s students enrolled in course work. When a student has successfully completed the requirements for his/her program, a letter of completion is sent to the graduate school indicating that the student has completed all requirements for the degree. Since Fall 1999, 117 students have completed master‘s degrees in secondary education. Most students in the master‘s program are employed full-time and continue working in their schools when they have finished their degrees. These programs are evaluated via student surveys at the time of graduation. In rehabilitation counseling, the department offers on-campus and distance education master‘s programs that prepare students to take the national Certified Rehabilitation Counselor (CRC) exam. No students are currently enrolled in the EdS program. However, materials (program of study, for example) have recently been updated and students are now being recruited into the program. Finally, the department offers a doctoral program in Disability Disciplines. The program includes four specializations: special education, applied behavior analysis with individuals with disabilities, rehabilitation counseling, and disabilities studies. Challenges and Recommendations It is important that the Department of Secondary Education find permanent leadership and fill open faculty lines in order to continue to meet the needs of teaching and scholarly productivity. It is also recommended that program evaluation be expanded, particularly at the graduate level. Analysis and Assessment In general, the number of undergraduate students in the department has decreased each year for the last four years, while the number of graduate students has increased each year. These changes reflect a shift in licensing programs from oncampus to distance education-based programs and a shift in focus to master‘s and doctoral programs. The department has had a Special Education doctoral program for many years. In 2002, that program was broadened into the Disability Disciplines doctoral program. In the reorganization, special education became one of four specializations (others are applied behavior analysis with individuals with disabilities, rehabilitation counseling, and disabilities studies). Special Education and Rehabilitation The Department of Special Education and Rehabilitation (SPER) offers educational training programs for teachers, supervisors, support personnel, rehabilitation counselors, and others working with children and adults with disabilities. The department is recognized as one of the nation‘s most productive and innovative research, development, and training departments, leading the nation in distance education for rehabilitation counseling. The 97 In the on-campus undergraduate programs, evaluation data include student course evaluations, student practicum evaluations, and end of major course evaluations. In addition, a comprehensive evaluation of student teaching portfolios was undertaken in 2003. These data have been used to make minor program adjustments each year. In Fall 2006, a second student teaching portfolio was undertaken. We expect to have recommendations from that review available for Fall 2007 implementation. within a reasonable time period will continue to challenge faculty members. Graduate programs have experienced unprecedented growth during the past five years. The principle challenge is to maintain program quality while fostering additional growth, especially within the doctoral program. There are too few minority students in the programs. To address this issue, the department has begin to work with The National Center for Culturally Responsive Educational Systems (NCCRES). Faculty members from NCCRES are on the doctoral program‘s advisory board. In addition, a leading national expert in cultural linguistic diversity in special education will address students and faculty as part of the department-sponsored 2007 Utah Conference on Effective Practices in Special Education and Rehabilitation. Currently, the department has 12 FTE faculty members, an advisor, a business manager, three classified and one grant project staff members, and a technology coordinator. Faculty members average more than 1.5 refereed publications, books, and chapters per FTE yearly, and some $200,000 in external grants per FTE faculty members. Moreover, both our extension licensing programs and master‘s programs have grown steadily over the last five years. Recruiting minority faculty in the department is a clear priority. There are few doctoral level minority faculty and recruiting those individuals is highly competitive. Although research funds have become increasing difficult to obtain, the department was recently awarded two doctoral preparation grants and National Clearinghouse of Rehabilitation Training Materials. The department operations are spread throughout the Emma Eccles Jones Education Building and Human Services Research Center. The annual operating budget for the Department of Special Education and Rehabilitation has decreased steadily over the last five years. The most pronounced challenge in Support Services is space for faculty members, doctoral students, and projects. Currently, department personnel are spread throughout the existing and adjacent buildings. The new Emma Eccles Jones Research Building has helped solve some of these problems, but space will be an issue as programs continue to grow. Challenges and Recommendations The principle challenge in undergraduate programs is to maintain a viable on-campus program while continuing to develop off-campus programs. In addition, providing the depth of training needed to develop an effective teacher 98 COLLEGE OF ENGINEERING Increase efforts for recruitment of minority and international students at the undergraduate level is called for. This will be aided by the initiative of the USU administration led by the Provost‘s Office to provide for increased opportunity for international students to study at USU, and also to provide opportunities for USU students to study abroad. Undergraduate students majoring in Biological Engineering will be encouraged to take advantage of Study Abroad opportunities. Also, the department makes efforts to offer international students opportunities to take classes and to work on research projects in BIE faculty laboratories. Biological and Irrigation Engineering The mission of the Department of Biological and Irrigation Engineering (BIE) is to teach students preparing to become biological engineers how to apply engineering principles and the knowledge of biological sciences to the design, control, and analysis of biological-engineered systems and to solutions to biotechnology problems. The department also prepares students for entry into other professions, including biomedical engineering, environmental engineering, medicine, and law. Three areas of emphases within the department include: (1) biomedical, (2) bioprocess, and (3) bioenvironmental engineering. Increase work-study and cooperative opportunities for undergraduate students. This will involve making contacts with local private industries involved in biomedical, bioprocess, and bioenvironmental products and services. The BIE Department has 14 full-time faculty members, with three holding joint or adjunct appointments in Civil and Environmental Engineering, one with a joint appointment in Nutrition and Food Science, and one in agriculture extension with no teaching responsibilities. Recruitment of international students at the graduate levels will be difficult due to new regulations and difficulties obtaining admission to the United States that frustrate international students. Increase efforts to recruit international students at MS and PhD levels into BIE programs. Discretionary monetary support from the Dean of the College of Engineering is currently available. The effort will include international travel by engineering faculty members for presentations and discussions with international students to encourage them to submit applications. Efforts will also be made to collaborate with the USU Center for Integrated Biotechnology for recruitment of students from the Dominican Republic where the CIB has submitted proposals for advanced degree offerings at USU. Successful recruitment will involve awarding larger stipend and/or scholarship amounts for graduate students at the MS and PhD levels. Degrees offered include BS, MS, and PhD in Biological Engineering, and MS and PhD in Irrigation Engineering. The BS Biological Engineering major is divided into a preprofessional program (freshman and sophomore) and professional program (junior and senior). Analysis, Assessment and Challenges, Recommendations Recruitment and retention of minority and international students at the undergraduate level will be difficult due to the current demographic composition of Utah. Also, the historical and current trend of low numbers of Hispanic students continuing from high school to university studies presents a challenge with regard to communication skills, inspiration, and motivation of Hispanic high school students. Recruiting American doctoral students is a challenge for several reasons: high earning power with a BS degree, low graduate stipends, 99 and the relatively new graduate program in Biological Engineering is not well known. A challenge to improve and also maintain a BIE web site has existed for several years. The discretionary dollars provided by the dean in 2007 will be used for BIE faculty members to travel to targeted schools for presentations and discussions with faculty and students. Successful recruitment will involve awarding larger stipends and/or scholarships for graduate students at the MS and PhD levels. The department needs to increase the operating budget to allow the employment (part-time) of a web-competent staff person to work with faculty members to add technical content, to improve presentation effectiveness, and to allow continuous updating of information, news, and events. Integration or collaboration of the Irrigation Engineering faculty members with the Biological Engineering faculty members is a challenge due to the different activities of the two groups. The area most likely to accomplish collaboration is in the conversion of irrigated biomass to bio-fuels. The current department operating budget presents several challenges, including lack of funds for student travel for field trips, lack of sufficient number of teaching assistantships for laboratory-intensive courses, lack of funds for office supplies, and lack of funds for basic laboratory supplies. Exposing Irrigation Engineering faculty to undergraduates in a formal classroom environment is a challenge because these faculty members historically have dedicated their resources to graduate programs and international projects. A way must be found to increase the operating budget in order to meet operating challenges. Civil and Environmental Engineering Facilitate faculty members‘ involvement in undergraduate courses through participation in current courses, including Bioinstrumentation (BIE 3000), Capstone Design I (BIE 3870), Soilbased Waste Management (BIE 5680), and Biosensors (BIE 5910). The Department of Civil and Environmental Engineering (CEE) offers two bachelor‘s degrees: BS in Civil Engineering and in Environmental Engineering. Both degrees are accredited by the Engineering Accreditation Commission of ABET. Biological Engineering assistant professors (2003, 2004, and 2005) struggle with teaching the new courses in the undergraduate program to an increasing number of students, due to a lack of teaching experience. The department also offers the graduate degrees of Master of Engineering (ME), Master of Science (MS), Civil Engineer (CE) and PhD in Civil and Environmental Engineering. Graduate specializations include environmental engineering, fluid mechanics and hydraulic engineering, geotechnical engineering, hazardous waste management, structural engineering and mechanics, transportation engineering, water engineering, water resources engineering, and hydrology. Encourage full and associate professors to mentor assistant professors in effective teaching practices, including planning, executing, and evaluating processes and procedures. There is a challenge for the assistant professors to develop research programs and refereed journal articles. Senior faculty can help assistant professors evaluate and select graduate students to build a research enterprise. CEE encompasses planning, designing, constructing, and operating various physical works; developing and utilizing natural resources in an environmentally sound manner; providing the infrastructure which supports the 100 highest quality of life in the history of the world; and protecting public health; and renovating impacted terrestrial and aquatic systems from the mismanagement of toxic and hazardous wastes. fluid mechanics/hydraulics, geotechnical, structures, transportation, or water resources. Analysis and Assessment Both undergraduate programs are accredited by the Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology (EAC/ABET). The department has implemented an ongoing process wherein the goals, objectives, methods, and outcomes of the academic programs are continually assessed. The purpose of this assessment is to ensure that timely and effective measures are identified and implemented to assure the continued quality of the educational experience provided by the department. The BS program is offered as an on-campus day program. One co-op (internship) course is available as a technical elective. Although the department encourages students to have co-op experiences as part of their degree program, it is not a program requirement. The objectives of the undergraduate programs in CEE are to graduate engineers who have a solid educational foundation with broad experiences in engineering, the sciences, and the humanities; and who are prepared to enter graduate school, other professional training, or the workplace as effective professionals. These graduates will understand the significance of life-long learning and the importance of ethical conduct and will be qualified to assume roles of leadership in business, community, government, and the engineering profession, and will contribute significantly to a global society as a whole. The department employs several methods to assess the quality of the two bachelor‘s programs. Assessments are made prior to graduation by measuring the performance of students in each class. In addition, the results of the FE exam, senior exit interviews, and faculty review of student portfolios are used. Postgraduate assessment of CEE graduates is conducted up to six years after graduation. Assistance from outside reviewers is also used to make assessments. Design is a cornerstone of engineering that requires creative thinking, technical knowledge, the ability to organize and solve complex problems, and teamwork. Engineering design activities begin during the first two years and progress in-depth as each student‘s proficiency increases. These design activities culminate in a major senior design course, which integrates past engineering coursework into a focused, realistic design project. An important feature of the senior design experience is that students work in teams to complete the project. Pre-graduation assessment methods include students‘ grades, students‘ portfolio (including a design project), performance on the FE exam, evaluation of student extracurricular activities, class evaluations, exit interviews, resumes, student society memberships, volunteer activities, and other documentation. Postgraduation assessments include records of students advancing to graduate and/or professional programs, performance on exams required for admission to graduate programs (GRE, LSAT, MCAT, etc.), employment after graduation, and alumni surveys documenting professional accomplishments and career development. Passing the Fundamentals of the Engineering Exam (FE) is required for graduation in either of the Bachelor of Science programs. Students in the Civil Engineering program must establish proficiency in at least four areas of civil engineering. Proficiency is established through a combination of material covered in required courses, as well as by establishing depth through the selection of technical electives. Proficiency must be established in four of the following engineering areas: environmental engineering, Outcomes for CEE programs describe the attributes that BS graduates should have at the time of graduation so they will be in a position to achieve program educational objectives within several years of graduation. There are 101 five Civil Engineering Program Outcomes and six Environmental Engineering Program Outcomes that stress the physical science and design aspects of civil and environmental engineering and focus on professional areas that reflect the breadth of civil and environmental engineering practice, including the importance of technical communication in being an effective professional. ABET accreditation also requires that BS engineering programs satisfy all 11 ABET Criterion 3 (a-k) requirements. Civil Engineering program had a weakness in meeting criteria of proficiency in areas of Civil Engineering. The Environmental Engineering program had a concern with low enrollment and program support. CEE then made curriculum changes concerning course requirements and technical electives to strengthen areas of proficiency in Civil Engineering. To strengthen the assessment process in both the Civil and Environmental programs, changes were made to close the loop from assessment to recommendation. The concern for program objectives in the Civil program was addressed by mapping objectives to courses and the assessment process. The Environmental program compiled a set of recommendations and produced a plan of action to increase undergraduate enrollment. The department uses a continuous improvement process for assessing its programs. The continuous improvement process starts and ends with the faculty. CEE faculty members teach classes that make up the professional and technical parts of the curriculum. Individual instructors receive direction from the faculty as a whole, and then are responsible to teach the classes in accordance with the direction received. The following steps are followed in the process: (1) course notebooks are prepared by individual faculty members; (2) outcome notebooks are prepared by faculty assessment teams; (3) outcomes are assessed by the outcome assessment teams; (4) recommendations for action are made by the Department Curriculum Committee; and (5) CEE faculty take action in view of recommendations. A revisit and review by ABET of CEE corrections was conducted during the 2004-2005 accreditation cycle. Except for the concern with enrollment in the Environmental Engineering program, all concerns and weaknesses were resolved. Both Civil and Environmental programs were then accredited by ABET until September 30, 2009. A request to ABET by January 31, 2008, will be required to initiate a reaccreditation evaluation visit. A Self-Study Report must be submitted to ABET by July 1, 2008, and the reaccreditation evaluation will be a comprehensive general review. Challenges and Recommendations In general, recommendations for improvement from the Department Curriculum Committee could range from adding a new course or a component to a specific class or set of classes, to significantly improve the quality and quantity of equipment (including computers) in a specific laboratory. The continual improvement process of the CEE department has continued. As of January 1, 2007, recommendations and action have taken place to: improve safety and safety awareness in the Department‘s laboratories; initiate a set of laboratory design experiments; introduce new subject material on ethics and engineering practice in existing undergraduate courses; acquire new equipment for the department‘s undergraduate laboratories; and adding additional engineering science courses to improve. The last ABET accreditation cycle for the department‘s BS programs was in 2002-03. The review identified several concerns and weaknesses within the department and in the department‘s assessment process. There was concern regarding the program objectives for the Civil Engineering program. The assessment process was considered to be incomplete and have a weakness for both the Civil and Environmental Engineering programs. The The overall challenge for CEE is to continue refining the assessment process and to continue with the department‘s continuous improvement program. The concern for increased enrollment 102 in Environmental Engineering is a nation-wide challenge. The need for and the employment opportunities for environmental engineers are significant, and the solution for increased enrollment will require efforts and resources that are out of the institutional realm. Analysis and Assessment The assessment process in ECE is designed to provide information about how the courses work together to achieve local educational objectives as well as ensure that the criteria of the ABET accreditation body are achieved. The process is designed to be a minimal burden on the faculty while leaving flexibility to adjust courses and curriculum to changing needs. The assessment effort in the ECE department serves multiple purposes. First is to ensure that the overall curricular needs of the department are met: that the courses taught cover the outcomes, that there are no holes in the curricula and that the courses flow together well. Second to ensure that the ABET outcomes (a)-(k) of ABET Criterion 3 are attained by each student. Finally, to work to ensure that the department program objectives are being attained by graduates. Because of these multiple purposes, a variety of input data are used in the assessment cycle. These include the following: Electrical and Computer Engineering Electrical and Computer Engineering (ECE) offers a balanced curriculum of class work, laboratory work, and design experiences to prepare students for careers in engineering. The BS programs in Electrical Engineering and Computer Engineering are accredited by the Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology (EAC/ABET). Research programs in the department, which includes undergraduates as well as graduate students, are internationally acclaimed in the fields of aerospace instrumentation and measurements, communications, electro-magnetics, controls and robotics, digital design, and signal and image processing. Faculty course assessments Alumni survey Industrial advisory committee Senior exit interviews Senior project jury form Individual measurements of outcomes of ABET Criterion 3 The following programs are offered by the department: BS in Electrical Engineering (EE) BS in Computer Engineering (CE) MS in EE MS in CE Master of Engineering (ME) with specializations in EE and CE PhD in EE (a)-(k) These assessment processes are under the supervision of the department head, who delegates operational responsibility to the chair of the Assessment Committee. An important part of the assessment process is that every course has a set of outcomes associated with it. These outcomes are driven by curricular needs, research needs, and the program objectives. The program objectives and how they are modified are described in the full plan. The assessment process is viewed as a dynamic, changing, and even experimental process, which is modified as we understand better what our goals are and how to measure progress. The processes of incorporating change are described in this document and are themselves constantly undergoing modifications. The department currently has 20 faculty members, consisting of six professors, three associate professors, seven assistant professors, one principal lecturer, two research associate professors, and one emeritus professor teaching half-time. There are 326 undergraduates and 111 graduate students enrolled. 103 Challenges and Recommendations Engineering and Technology Education The ECE department is stronger than ever. It had one of its largest graduating classes this year with 72 BS, 54 master‘s, and 4 PhD degrees awarded. A new MS degree in Computer Engineering was recently approved, the first one in the state. Last year, Hill Air Force Base approached ECE about offering the ME program at the base. The program is now being offered through distance learning and 33 students already enrolled. The Department of Engineering and Technology Education (ETE) offers highly successful programs at the BS, MS, and PhD degree levels, preparing engineering and technology education teachers and offers specialists in aviation technology either as professional pilots or maintenance managers. BS, MS, and PhD degrees are offered in engineering and technology education; PhD and EdD degrees in curriculum and instruction are offered through the College of Education. ECE is going global by recruiting graduate students from all over the world. Joint degree programs have been established with Hangzhou Dianzi University in China, and the department is in the process of setting up similar programs with universities in Slovakia, Germany, and India. ECE faculty members have visited several countries in Asia and Europe to recruit students and set up partnerships. The plan is to offer a distance education ME program at some of these partner schools. With support from a $10M grant from NSF‘s Center for Learning and Teaching, and many other funded projects, the department works with a community of informed and able researchers and leaders across the country improving research in emerging engineering and technology education areas. ETE values the integration of academic knowledge with hands-on technical skills. This is achieved by emphasizing the application of scientific and technological principles in extensive laboratory activities. The department strives to ensure that all graduates obtain employment to match their interests and preparation. Industries, educational institutions, and government agencies benefit from the unique combination of knowledge and skill that graduates take to the workplace. In addition, the department works to improve retention of freshman and sophomore students, improve the K-12 preparation of potential engineering students, and conducts research to improve understanding of how students learn engineering and technology concepts. ECE also have some challenges. Students have many choices of where to study, both at the undergraduate and graduate levels. Therefore, it is always a challenge to recruit high-quality students. The faculty has to be not only very good at what it does, but also it needs to market itself. It is a challenge to maintain teaching facilities with very little support from the state. The department has been able to maintain stateof-the-art facilities by raising funds from federal and private sources. Another challenge is to recruit high-quality faculty members. Many factors make this a challenge, including the limited budget for salary and start-up packages, geographic location, cultural issues, and the department‘s lack of international visibility. The MS degree program is primarily designed for teachers in the areas of engineering and technology education, and career and technical education. The program develops leaders, and prepares students for a PhD program or other advanced graduate work. Its purpose is to increase a teacher‘s background in current educational theory and practice in engineering In spite of the above challenges, the ECE department has been improving in size, quality, degree programs, and new initiatives. Research expenditures are strong with about $2.4M last year. Several faculty members have written textbooks in the last few years and have received national awards and honors. Students are highly sought after and the placement rate is near 100% before graduation. 104 and technology education, and career and technical education. surveys, and exit interviews to determine if the assessment criteria are being met. The PhD degree is a specialization in Curriculum and Instruction (C&I) and is offered through the College of Education. Students who complete the specialization program receive a degree with an area of emphasis in engineering and technology education. This is a research degree and is primarily chosen by people who are seeking teaching/research positions in colleges and universities. Depending on students' professional goals and their ability or inability to attend graduate school full time during the academic year, they will either be accepted into the EdD or PhD program. The aviation program uses FAA exam pass rates as an indicator of success. In 2006, the pilot written tests had a 98% first-time success rate and the pilot practical test a 78% first-time success rate. Also in 2006, the maintenance written and practical tests had a 100% overall first-time success rate. Challenges and Recommendations During the past five years, major changes have occurred in the department. Majors in Welding Engineering Technology and Electronics/ Computer Technology have been discontinued as have the associate degree programs in Drafting and Aviation Mechanics. A new emphasis in teacher education was launched and the name of the department was changed to Engineering and Technology Education (formerly, Industrial Technology and Education). It takes time for people to become familiar with the new name and to ―tell the story‖ of the new direction. A new focus in the department is conducting research in engineering education. Over the past three years, faculty members have embraced this new direction and research results are showing great promise. The Aviation Technology program offers two BS degrees: Aviation Technology-Professional Pilot and Aviation Technology-Maintenance Management. The program operates an FAA Part 141 Flight School at the Logan-Cache Airport. The program is accredited by the Aviation Accreditation Board International (AABI). The department has approximately 267 undergraduate students and 24 graduate students. The first-year retention rate for 2006 is 76% and the six-year graduation rate is 47%. The department has 12 full-time faculty members, with 75% of the faculty having terminal degrees. Faculty rank is evenly distributed between professor, associate professor, assistant professor, and lecturer. In the teacher education program, 100% of the graduates receive opportunities for employment while 80% of the aviation graduates receive opportunities for employment. Because of the specialized nature of the departmental programs and the changes that have been made, recruitment is a high priority. ETE must continue to work on advertising and recruiting quality student. It has been difficult attracting majors to the ETE major because of the difficulty in identifying with a changing program and low salaries that are paid to teachers. Analysis and Assessment The assessment plan for the teacher education program uses standards written by the International Technology Teacher Association (ITEA), Council for Technology Teacher Education (CTTE), and National Council for Accreditation of Teacher Education (NCATE). The department uses the Praxis exam, student teaching experience, placement data, employer‘s The cost of a degree in Professional Pilot is very high since student must pay the cost of flight training in addition to the typical tuition and fees. Recruitment is a challenge and retention will continue to be problem. Despite the apparent high quality of graduates that are being produced by the flight and maintenance programs, there is room for 105 improvement. The professionalism of the teaching-learning environment could be improved dramatically to better prepare graduates for the environment they will encounter in the work force. Scheduling, processes and procedures, neatness, and appearance can be more highly disciplined and structured. A number of advances in these areas were made over the past year in both the flight and maintenance programs, and more are planned. dynamics, aircraft design, spacecraft orbital mechanics, spacecraft attitude motion and control, aircraft and spacecraft propulsion systems, space system design, thermal management of space deployed systems, and the space environment. Mechanical Engineering graduates who choose the aerospace engineering specialization may pursue careers in aircraft design and development, aircraft flight testing, spacecraft and space systems design, and spacecraft trajectory design and analysis, as well as traditional mechanical engineering fields. The aviation program needs to advance its academic standing and value to the university through research and publication, both of which are currently lacking. The new fleet of technologically advanced airplanes and the facilities available in the maintenance lab are more than adequate to support vital research efforts in both the flight and maintenance areas. Computational engineering prepares students to be proficient in the theory and fundamentals of engineering, as well as in advanced simulation techniques and numerical methods. Computational engineering encompasses the design, development, and application of computational systems for the solution of physical problems in engineering and science. Computational engineering prepares students to solve problems of complex systems in engineering and technology by means of computational modeling, analysis, and simulations. Students graduating with this emphasis will also earn a minor in mathematics. Those students who complete the computational engineering emphasis will be prepared to pursue careers in all fields of mechanical engineering, including design, simulation, and modeling, and will also be prepared for graduate studies. The curriculum needs to be expanded to include subject areas not currently offered, including airport management, aviation/organizational safety, as well as aviation/airport security and international comparative studies. Mechanical and Aerospace Engineering The Department of Mechanical and Aerospace Engineering (MAE) provides graduates with a foundation of knowledge and experience upon which to build successful careers in mechanical, aerospace, computational, or manufacturing engineering, or other fields where a strong engineering background is required or desirable. Undergraduate programs emphasize mechanical engineering fundamentals and computer-based problem solving, while teaching students to learn, synthesize, and communicate engineering information. Graduate programs emphasize fundamental and applied research, providing students with enhanced preparation for engineering practice, research, and education. Manufacturing engineering concentrates on the theory of manufacturing systems, including manufacturing processes, design of manufacturing systems, product design, productivity, quality, and life cycle analysis. Principal areas of emphasis include manufacturing automation, machining theory, mold flow analysis, and materials joining, as well as flexible manufacturing systems and computer-integrated manufacturing. Manufacturing engineers are prepared to pursue product and process design careers in virtually all manufacturing industries, including electronics, food processing, and petroleum industries. Aerospace engineering focuses on atmospheric and space flight. Included are such disciplines as computational fluid dynamics, experimental fluid mechanics, aerodynamics, aircraft flight Mechanical engineering deals with the creation of the mechanical systems and machines that serve society. Areas of emphasis include solid 106 mechanics, thermal/fluids, and dynamics and control. The solid mechanics emphasis is concerned with the mechanics of displacement and stress analysis combined with material science for selection of an optimum design. Included are studies of elasticity, plasticity, and failure in traditional metals and high-tech composite materials. The thermal/fluids emphasis is concerned with the transport of mass, momentum, and energy in solids, liquids, and gasses. Included within its scope are the fundamental studies of thermodynamics, heat transfer, and fluid mechanics. The dynamics and control emphasis is concerned with describing and controlling mechanical systems. Included within its scope are the studies of dynamics, kinematics, vibrations, control theory, hydraulics and pneumatics, electromechanical systems, and machine design. guidelines, numerous curriculum changes have been made as part of our continuous improvement process. In general, changes deal with strengthening applications; hands-on laboratory experience; redesigning the capstone design sequence; broadening some courses; and adding sections of some courses to accommodate graduation schedules; emphasizing teamwork, engineering analysis, critical design presentation; final report writing; and design and shop drawings in the senior design project—getting away from machine shop or cad program design; adopting a more stringent policy that allows students to repeat a course only once; and strengthen student exposure to professional/ethical issues in the curriculum by requiring it in three courses. Graduates who select the broad mechanical engineering specialization are prepared to pursue careers in such widely diverse disciplines as aerospace, automotive, building, chemical, defense, electronics, environmental engineering, food processing, heating and air conditioning, heavy equipment, machine tools, manufacturing, nuclear, petroleum, public utilities, and solar energy. The assessment data show that MAE graduates are competitive in many arenas. They consistently rank high in intercollegiate design competitions; they have a relatively high passing rate on the national Fundamentals in Engineering exam; they are enjoying excellent careers; they are entrepreneurs; they earn terminal degrees at prestigious institutions; they have earned other professional degrees in medicine, law, and business. Analysis and Assessment Challenges and Recommendations The MAE faculty meets with an Industrial Advisory Board annually to (1) discuss desired competencies of USU/MAE graduates, (2) identify competency gaps and strengths of students and graduates, and (3) note areas of emphasis based on faculty expertise, student strengths, and market demands. The department‘s greatest challenge is to manage its dynamic growth in enrollments and research productivity. Required undergraduate classes are too large for maximum learning. Budget constraints prevent the department from developing the support infrastructure needed for such growth. Since 2003: The MAE department head conducts senior exit interviews. Key outcomes of these interviews are presented to the faculty during its spring retreat held after graduation. Undergraduate enrollment increased 24%; Graduate student enrollment increased 59%, including 100% increase in PhD candidates; Faculty research productivity as measured by research publications, winning research grants, patent applications, and students involved in research has more than doubled. Based on input from the USU/MAE Advisory Board, senior exit interviews, student course evaluations, alumni surveys, nationally based comparative data on the fundamentals of engineering exam, student design competitions, annual faculty retreats, and ABET accreditation 107 COLLEGE OF HUMANITIES, ARTS, AND SOCIAL SCIENCES Graduate student enrollment, a resource for teaching the Foundations courses, has dropped significantly. Without competitive stipends and tuition waivers, the fate of the program is in danger of further diminishment. Art graduate TA stipends are at roughly 25 per cent of national levels. The ability to attract students nationally and internationally is based solely on the research and creative efforts of the faculty and their individual reputations as artists. Art With approximately 350 majors, Art is the largest department in the Caine School of the Arts. The department offers five degrees (BS, BA, MA, BFA, MFA) and eight emphasis areas (Ceramics, Painting, Print-making, Photography, Graphic Design and Illustration, Art Education, and Art History) These programs share a common first-year Foundations program, but maintain separate studios and curricula. Although art is intrinsically equipment and technology intensive, funding is inadequate. Much of the department‘s equipment is older than the building that houses it. In past years, the department managed what might be called ―appropriate technology‖, such as kilns, wood shop, foundry, printmaking studios, etc. But the advent of the computer and other technologies have made it impossible to adequately meet student and faculty needs with a budget that has not increased since the 1980‘s. Indeed, it is impossible to maintain the existing equipment, let alone replace or update it. A wood shop technician is needed for the safety of students and faculty. A specialist in running the facility who also holds the MFA would offer seminars on operating safely the dangerous saws, drills, etc., as well as be able to teach Foundations classes requiring these technical skills. The department has 15 tenure or tenure-track positions, 3 coordinators/professional staff, 4 temporary lecturers, 4 part-time instructors, and 2 office staff. For AY 2007-08, two of the tenure-track positions will be undergoing a national search, one sabbatical is in place, and 2 part-time instructors will be joining the faculty. Analysis and Assessment The Art Department faculty has changed dramatically in recent years. It has lost key individuals to other institutions because of low salaries. There is a disproportionate ratio of untenured to tenured faculty, as retirements occur and new faculty members take their place. Temporary replacements have not been very effective in building programs and recruiting students. Hiring and retaining quality faculty will become more difficult as university standards become higher, while salaries do not keep pace with peer institutions. Space issues plague the department. While some the studios, notably printmaking, painting, and ceramics are adequate, other spaces do not support their areas nearly as well. The sculpture program languishes in the University Reserve garage in an under-equipped space that should be 4-5 times larger. Flexible exhibition and critique space is also missing. Finally, the most immediate and glaring issue remains the lack of a dedicated laboratory gallery for students and faculty. The Tippets Gallery has become a shared location for music recitals, wedding receptions, job fairs, etc. Without a committed gallery site for the BFA senior project and MFA thesis exhibitions, or a space available to art To maintain credible programs curriculum, there needs be a minimum of two positions in each area. Because they serve the entire department (and the campus at large), the number in Art History needs to be greater. There is a pressing need for dedicated foundations positions, which will also serve other departments. Serving majors is also a challenge. The limited number of instructors necessitates a smaller program. 108 historians for curating shows, the professional installation experience over a period of time is unavailable. The department seeks to regain the Tippets and rehabilitate this space or to find new space at another location. plan. Developing more space for sculpture, dedicating a space for critique of projects and finding better accommodations for artists-in residencies would enhance quality in all areas. ● Technology. Technological improvements, such as replacing outmoded and nonworking computer equipment, providing more digital projectors, scanners, and support materials will be mandatory to maintain the continued success of the faculty instruction and research. In a visual arts program, keeping abreast of the current developments in technology is crucial, especially for Graphic Design, Photography, Art Education and Printmaking, as well as for other educational technology use in the classrooms. Challenges and Recommendations ● Student Recruitment. USU‘s isolated location makes it difficult to maintain an effective recruiting effort. Marketing the program as a more personal, tutorial experience may be a key. Constant updating and redesigning of the website to attract a diverse, culturally informed, and well-prepared group of undergraduate students is necessary. Working on strategies for portfolio reviews, attending graduate fairs, developing the alumni base, etc. must be targeted for graduate admissions and retention. Faculty development is also crucial to attracting good students. ● Graduate Stipends. Compared to nationally competitive programs or peer institutions, the recruitment at USU suffers dramatically due to low profile of support funding for graduates. If the ability to target new development funds for first year graduates were made a priority, the department could build a significant and highly successful program in the immediate future. ● Faculty Recruitment. Establishing a wider pool of adjunct faculty, diversifying the current makeup of probationary faculty and, most importantly, adding two more crucial positions is an important direction to pursue. After the Printmaking and Art History searches are completed, a position in Digital Photography, one of the healthiest programs in terms of enrollment, will be pursued. A new hire in Foundations/Drawing and Painting lesson the reliance upon adjunct faculty and provide leadership for the Foundations students. English The Department of English is committed to studying the history, theory, and teaching of literature and language; to developing the practice of writing in creative, academic, and professional environments; and to promoting an interdisciplinary perspective on diverse cultures. This commitment is carried out in a professional learning community that fosters interaction of students, faculty, alumni, and interested external constituents and that integrates technology into its educational and administrative activities. As the largest arts and humanities unit on the USU campus, the department has an important role in providing liberal arts education. It offers academic programs for majors on the bachelor‘s, master‘s, and doctoral levels, and it supplies courses that meet communication and humanities requirements for University Studies. As a unit in the state's land-grant university, the department supports an outreach program that includes distance education, opportunities for ● NASAD Accreditation. The department‘s national accrediting agency, the National Association of Schools of Art and Design, has a highly recognized program for accrediting university and college art institutions and departments. Parents and prospective students are increasingly aware of NASAD accreditation, and acceptance into this program would improve recruitment efforts and quality control. ● Facilities. With an improved venue for student and faculty exhibitions, either through the upgrade and dedicated gallery space at Tippets, or relocating the lab, the most important capstone experience for both undergraduate and graduate students, as outlined by NASAD guidelines, would be cemented into the degree 109 professional training, and the dissemination of research and creative activity to academic and community audiences. designed in 1911 as an irrigation building and later housing the colleges of Engineering and then Education, Ray B. West was never remodeled to meet the needs of the English Department. Consequently, classrooms, laboratory spaces, and faculty offices, while perhaps suiting the former occupants, do not in any way meet the demands of a growing department in the 21st century. Analysis and Assessment Although very diverse in its programs, the department today enjoys harmony and dynamic vitality in its programs and activities. All programs share a commitment to the responsible integration of technology into higher education, reflected in the numerous initiatives in online education underway across the department. The department's cohesiveness is also the result of ongoing assessment procedures in all programs over the last eight years, an activity that has given the faculty a renewed sense of common mission and purpose. Two master‘s programs, Technical Writing and Folklore, have national reputations and continue to gain strength; the new PhD program in Theory and Practice of Professional Communication is off to a strong start. Likewise, the department's operating budget is wholly inadequate to its size and mission. In Fall 2006, the department had 79 FTE in instructional faculty and staff plus 14 FTE in tutors and computer consultants working in the Writing Center (total department headcount is 130 employees). All of these individuals are on site and require supplies and support. The department‘s operating budget for 2006-07 is $86,121. Across the university, the average figure for operating per FTE is $2,785. The average figure for English is approximately $926 or a mere one-third of the average on this campus. The undergraduate program in English education has been singled out in College of Education accreditation reviews as a successful model of a cooperative program in teacher education. The undergraduate technical and professional writing program enjoys notable success in job placement. The undergraduate programs in literary studies and American studies have increased the numbers of majors substantially and are on their way to recognition. The graduate program in literature and writing has undertaken a major reassessment and revision of its program over the last two years. Finally, it should be noted that among students, especially undergraduates, English is a program of choice rather than last resort, and English students across the board do well in terms of academic performance and job placement. Graduate student stipends are so low that the department cannot compete for good graduate students. Faculty salaries at all ranks are approximately 20% below those of peer institutions. Several areas in the department are understaffed at the moment, and the department has little opportunity to acquire new positions. The last concern is the university library. Despite the dedicated efforts of the library's staff, the collections and research facilities remain inadequate to the needs of a research university. A second major area of concern is curriculum management. The department attempts to offer too many specialized programs without the necessary faculty staffing. In part, this situation is a result of constricted hiring caused by severe budget cuts to the College of Humanities, Arts, and Social Sciences. In part, it is a result of the success of the department: student demand is high, and the department works very successfully to meet student needs. However, the department must consider reducing the size of its curriculum so that it can better manage staff needs. Challenges and Recommendations The department also has concerns: resources pose a major problem. The building in which the department is housed (Ray B. West) is completely inadequate to its needs. The building itself is dilapidated and dangerous. Originally 110 The department has assigned a faculty member to serve as assistant department head for external instruction. This person‘s early efforts will be to negotiate a comprehensive history degree to be offered at all regional campuses. The plan is to add two new PhD lines in history at these campuses. History The History Department offers BA/BS, with a general history emphasis and a history teaching emphasis. It offers minors in the same programs, along with minors in classical civilization, Latin, and Greek. On the graduate level, it provides an MA/MS in History, and it cooperates in the MSS degree. Faculty members also teach online courses as far away as China. Others provide outreach to history teachers to increase knowledge of American history. This project, funded by the U.S. Department of Education, has reached some 50-100 teachers annually since 2001. Its 20 tenure-track faculty members, one senior lecturer, and one visiting instructor all have PhDs. They offer a wide range of courses. With a standard load of 2/2, which is a mix of one large survey, one small seminar, and two upper division courses, they teach a set of courses that are defined geographically, chronologically, or thematically. The department has its greatest depth and strength in the modern American West, the classical world, and early modern Europe. Three faculty members also provide courses in Latin and Classical Greek. History‘s graduate program is small, very successful within its limits, and poorly funded. Our students place very well, but we have trouble recruiting our top candidates because we cannot offer competitive stipends or a PhD. Analysis and Assessment Student surveys, institutional data, results from the capstone course, and graduate placement suggest that the History Department is doing an effective job of meeting its goals as a teaching unit. The department expects all of its tenure-track faculty members to define their primary area of excellence as research, as befits a research university. The department has long had clear expectations for tenure and promotion, and its faculty members regularly exceed the basic expectation. Faculty productivity, measured in terms of books, articles, translations, grants, fellowships, editing journals, conference participation, and consulting is consistent and healthy across the faculty. Budget constraints depress the levels of professional activity in the department. A fine research department, History is a very fine teaching department, as well. With group teaching evaluations consistently above the average for the university and the college, and with a number of nationally recognized teachers on its faculty, it attracts undergraduates. In recent years it has experienced rapid growth in the number of majors and minors, officially numbering 300 in Fall 2007, creating a staffing problem. It does not depend on adjuncts or graduate students to teach its surveys. History is ethically committed to front loading the curriculum, and to treating nontenure-track faculty members as full members of the community. Challenges and Recommendations There are three challenges facing the History Department Insufficient operating money reduces faculty development support and the number of students that can be taught. The annual ―one-time‖ budget reductions based on total budgets have created a major crisis. Restoration of budget cuts and augmentation of the budgeted operating money is necessary. History is heavily engaged in fulfilling USU‘s land-grant mission, with three members of the faculty at the Uintah Basin Regional Campus. 111 Staffing is a challenge as the major has grown rapidly. It is becoming very difficult to provide enough seats for majors, general education students, and other ―users‖ of History‘s services, such as International Business and International Relations. The Interior Design Program educates students for entry into the profession by fostering learning environments that are progressive and innovative, while based in the knowledge of traditional aesthetics and historical precedent. The program emphasizes foundational technical skills as well as the study of art and design. Additionally, the program promotes global awareness, sustainability, and the recognition of diverse cultures as they relate to interior design. More faculty members are needed in proportion to the growth of the major and the insatiable demand for General Education courses. The department is heavily weighted toward 20th century American and European history. Only seven people cover the entirety of history before about 1880, and our Colonial America person is retiring. The geographical field distribution is equally problematic. Outside of Europe and the United States, we have one faculty member per continent. This is especially troubling in the area of Asian history, since our Asian historian is .5 FTE. Program faculty members are active in creative, professional, and research endeavors, contributing new knowledge both to the classroom and the field in general. Their work has also received national awards. Because of the quality of its faculty and students, the program is on its way to establishing a national reputation. New faculty members who are added must work in chronological and geographical areas not now represented in the department. Over the past few years, the program has made progress toward moving from a program to a department in the College of Humanities, Arts, and Social Sciences. It has a large number of majors, and demand for the program continues to increase. Analysis and Assessment Interior Design Student surveys reveal that undergraduate students find jobs in their field and are generally satisfied with the curriculum. Additionally, the program offers both undergraduate and graduate students the chance to study abroad, visit major design centers in the United State (such as New York and Los Angeles), and interact with nationally and internationally known designers. Utah State University‘s Interior Design Program is the only accredited interior design program in Utah. Student interest in and demand for the program is high. It has been in existence since 1980 and recently emerged as a stand-alone program when the College of Family Life was dissolved in 2002-03. The program has typically had three tenured faculty (with one two-year period in which there were two). During the period of the self-study, the program had one or two lecturers, one staff person, four to seven graduate students, and 116-215 undergraduate majors. Both undergraduate and graduate students have been extraordinarily successful in international, national, and regional design competitions. This fact is a testament to the students‘ talents, the value of the curriculum, and the guidance of the professors in the Interior Design Program. The program provides an undergraduate degree and a master‘s degree. Students can follow one of two paths for their undergraduate degree: the studio emphasis or the design sales and marketing emphasis. While faculty numbers are small and teaching course loads are too heavy, the faculty has a record of scholarly and service productivity. The program‘s teaching evaluation scores are routinely at and frequently above college and university averages. 112 classes. Despite these challenges, the story of the Interior Design Program in the last few years is one of accomplishment and growth. The program is housed in suitable office space, and the regular classrooms it teaches in are adequate. However, it is severely understaffed, under-funded, and its studio classrooms are overcrowded and inadequate. Intensive English Language Institute Challenges and Recommendations The Intensive English Language Institute (IELI) is an academic English as a Second Language (ESL) program for international graduate and undergraduate students who have been admitted to Utah State University and for students who want to study English for personal and professional reasons. IELI also serves visiting scholars, post-doctorates, and government and corporate-sponsored students. In addition to intensive language education, IELI provides training for international teaching assistants and is involved in teacher education projects at USU and abroad. IELI serves the world community through program and curriculum development, teaching, and consulting. Compared to other departments on campus and at peer institutions and given its number of majors, Interior Design is greatly understaffed. This reality is a major challenge when it comes to staffing the necessary graduate and undergraduate courses. Also, in the past, course loads have been too heavy (from 20 – 27 credits per year in some cases). The recommendation in the face of this challenge is to increase the faculty and staffing. The program needs a director, three more tenure-line faculty members, a lecturer, and a staff person. The program is significantly under-funded in four areas: funding to cover all course offerings (especially courses taught by lecturers and adjuncts), funding for graduate students, travel funding, and funding for classroom equipment. Under funding in these areas has a deleterious effect on both teaching and research. The recommendation is to work with USU administration to increase funding sources in each of these areas. The major goal of the IELI program is to provide students with the language skills and cultural orientation necessary to be successful students in the USU classrooms and willing participants in the university community. To accomplish these ends, the core program is one of academic English, informed by faculty investigations of university classroom practice. Implicit in all classroom teaching is a cultural orientation to American values, the American educational system, and aspects of campus life in general. Because it emerged from another department and college and also due to its growth and development, the Interior Design degrees need some realignment. The program will review its undergraduate studio emphasis with an eye toward instituting a BFA for that emphasis. It needs to change the title of its master‘s degree from the old ―Human Environments (Interior Design)‖ to a degree that simply reads ―Interior Design.‖ Interior Design also needs to strengthen the graduate program through an inhouse curricular review and the hiring of the aforementioned tenure-line faculty members. The activities of IELI directly support the university‘s current mission to provide highquality instruction, encourage cultural diversity, and internationalize the campus. IELI teaches ESL courses with emphasis on language learning, study skills, and cultural awareness to non-native speakers of English for the purpose of satisfying the language proficiency requirement for study at USU. Finally, the program needs to maintain its national (Council for Interior Design Accreditation, CIDA) accreditation and find more studio space for its overcrowded studio All IELI courses are credit bearing, and IELI offers a three-semester program of 18 credit 113 hours per semester at each of four levels— beginning (Level 1), low intermediate (Level 2), high intermediate (Level 3), and advanced (Level 4). The skill courses are in reading, writing, speaking, and listening. The Topics courses at Levels 1-3 and the Cross-Cultural Perspectives course at Level 4 are content-based courses designed to offer practice in all of the language skills. A placement exam is given to determine level of English language ability. completing the IELI program. Some international students are admitted for English Only. Residents who have completed high school in the United States are not required to take IELI courses; however, these students often elect to do so or their advisors recommend that they enroll. As shown by the table below, a majority of IELI students are from East Asia. Recently, however, many have come from Saudi Arabia and the Dominican Republic. IELI faculty members participate in the Undergraduate Teaching Fellows Program, International Teaching Assistant Workshops, the Masters of Second Language Teaching (MSLT) program offered by the Language Department, distance education in China, teacher training workshops for teachers of English in foreign countries, and special programs for high school graduates or college students in other countries who are on the USU campus. Country of Origin of IELI students (Fall, 20012006) Country Number Country Number Argentina 2 Japan 135 Brazil 7 Korea 233 Cambodia 10 Lebanon 4 Chad 2 Malaysia 5 Chile 8 Mexico 14 China 72 Nigeria 4 Columbia 2 Oman 3 Congo 6 Pakistan 1 Cuba 1 Peru 5 Czechoslovakia 4 Puerto Rico 2 Dominican Russia 1 Republic 62 Saudi Arabia 39 El Salvador 4 Somalia 1 Ethiopia 9 Spain 11 Gaza 1 Taiwan 87 Guatemala 2 Thailand 25 Hong Kong 15 Ukraine 1 Hungary 2 United Arab India 6 Emirates 2 Indonesia 1 Unkown 13 Italy 3 United States 40 Ivory Coast 3 Venezuela 15 All IELI faculty members hold tenured or tenure-track positions. The faculty has an 87.5% teaching role and the other 12.5% is divided between scholarship and service. Members of the faculty present papers at local, regional, national, and international conferences; write textbook chapters, textbooks, and software for teaching activities; and serve as officers in professional organizations. Members of the faculty also serve on committees such as the Humanities, Arts, and Social Sciences Undergraduate Curriculum Committee and the Benefits and Welfare Committee of the Faculty Senate. Faculty members have received Advisor of the Year honors from the College of Humanities, Arts, and Social Sciences (HASS) and one member was named Advisor of the Year for Utah State University. One faculty member has been honored as Teacher of the Year for the HASS, and the Utah State Board of Education honored another for use of technology in the classroom. IELI students are from countries outside of the United States for whom English is a foreign language. Other students are U.S. residents for whom English is not their heritage language. International students are preadmitted to the university conditional upon Successes Establishment of distance education projects in two universities in China Establishment of a relationship with the Master of Second Language Teaching (MSLT) program to bring graduate student instructors into IELI and to provide opportunities for IELI professors to teach in the MSLT program 114 The faculty‘s scholarly accomplishments and the high level of involvement in professional organizations given their 87.5% teaching load Donors willing to provide scholarships for IELI students Enrollees struggle with high tuition costs for IELI courses and no resident summer tuition during the summer for IELI students. The department recommends developing and funding a recruiting plan, adopting the same reduction in summer tuition for IELI students as it gives other international students, and arranging visits by administrators to campus departments to learn how to serve them better. Analysis and Assessment At the end of each semester, students in each level are given a survey to evaluate the IELI program and student services. These surveys are compiled and used to implement change as necessary. Records of students‘ GPAs are kept for three semesters after they leave IELI. This information shows progress after IELI. Journalism and Communication Journalism and Communication (JCOM) produces undergraduates who specialize in print/web journalism, broadcasting, and public relations/corporate communications. The department also has a small graduate program to prepare students for PhD programs at other schools or to sharpen professionals‘ skills in mass communication. Each semester, faculty members assess two Level 4 skill areas of reading, writing, listening, and speaking by analyzing exercises from these courses. At the end of each semester, faculty members respond to a survey about the appropriateness of the textbook and the objectives on their syllabi. Analysis and Assessment The JCOM program enjoys a reputation throughout the Intermountain West for producing students with excellent skills in the mass media as well as grounding in current issues of free expression, diversity, and law. The Pacific Northwest Newspaper Association described JCOM in 1998 as ―the best professionally oriented journalism program in Utah,‖ and while that accolade is nearly a decade old, there is much evidence to suggest it is still true. JCOM graduates continue to receive entry-level newspaper, television, and PR jobs throughout the country. In 2005, USU students won more awards in the Society of Professional Journalists Mark of Excellence contest than students from the University of Utah or Brigham Young University, and, in 2006, USU students were named Utah PR Student of the Year by the Public Relations Society of America and by Richter 7, a major Salt Lake City PR firm. In monthly faculty meetings, faculty members discuss curriculum, student progress, program review, textbooks, and other issues. Student evaluations and peer evaluations are conducted. Faculty members give midterm grades to the students and notify them of their standing. Challenges and Recommendations Declining enrollment at both the undergraduate and graduate level is due to a lack of a university recruiting plan for international students. Budget cuts affect hiring new faculty and operating of the program. The program needs a budget line item to support an office assistant to help the student advisor. The JCOM major has proved popular with undergraduates. The number of majors has risen from just over 100 in the mid-1990s to more than 300 in 2006, including those students in the 115 ―premajor core‖ who have expressed interest in declaring journalism. While the number of broadcasting and print majors has held relatively steady, the majority of growth has occurred in the public relations sequence, which was created in the mid-1990s. However, while the number of majors has increased dramatically, the number of faculty has held steady. The number of filled faculty lines was nine in 1995, and it is nine in 2007. (A 10th line, opened early in the decade, remains unfilled because of university and college budget cuts.) Thus, the student-faculty ratio remains an ongoing concern. The JCOM department will face these challenges by relying on its strengths: its reputation for producing top-notch graduates; its creative and adaptive faculty; and its ability to use its own communication skills to market itself to the university, the community, and the state. The department hopes to fill its open faculty line when economic conditions improve, and to attract excellent new colleagues from top journalism schools. The department will best position itself to achieve its goals by working with the College of HASS and the central administration, keeping the department an integral part of USU. JCOM faculty members have an excellent mix of academic and professional achievements. Five of the nine faculty members have PhDs. Eight of nine have extensive backgrounds of work in print media, broadcasting, or public relations. They enjoy national reputations in their field—one was a Pulitzer Prize juror. Another was president of the American Journalism Historians Association. They contribute to the department‘s high profile at USU, in Utah, and in the region. Landscape Architecture and Environmental Planning The Department of Landscape Architecture and Environmental Planning (LAEP) is the only such program in the Intermountain West. At the undergraduate level, the department offers a Bachelor of Landscape Architecture (BLA) degree. Graduate degrees include a Master of Landscape Architecture (MLA) and the Master of Science in Landscape Architecture and Environmental Planning (MS). Challenges and Recommendations JCOM faces a variety of challenges in the next few years. Half the department faculty members are nearing retirement age. The physical facilities are in need of upgrades. But, the appeal of the major shows no sign of declining, as communication jobs remain popular and are forecast to expand in numbers in Utah in the next decade. Analysis and Assessment LAEP has long been recognized as a national leader in the education of landscape architects. The department has produced more than 1,300 graduates since its founding in 1939, and boasts a community of alumni practicing in some 40 states and 10 countries. Graduates with both the BLA and MLA degrees are highly sought after for employment in private and public practice, as well as in academia. Many former LAEP students now hold top executive positions in leading corporations, or serve in managerial positions with government agencies such as the National Park Service, U.S. Forest Service, and Bureau of Land Management. Faculty members will need to find ways to bring in new sources of revenue to augment the JCOM department budget. They will need to bring changes to the curriculum to keep abreast of changes in subject matter, software, law, and the changing nature of American newsrooms to ―integrate‖ or ―converge‖ the various forms of mass media. Finally, an ongoing challenge is to achieve national accreditation, which would raise the profile of the department even higher and make the JCOM department eligible for large grants from foundations. BLA recipients have been very successful in pursuing graduate degrees. Though not necessary for a professional career, 20-25% of graduates seek a second degree in the field. 116 Among graduates seeking immediate employment, recent placement has been 100%. Degree recipients from USU are distinguished both by their creative problem-solving skills and abilities as well as their understanding of practical hands-on application. Students are instilled with an environmental ethic and a commitment to sustainable development of the earth‘s resources. cross-disciplinary collaborations. Junior faculty members have continued the bridge-building tradition, developing new connections with other departments on campus, federal and state agencies, and foundations. Several faculty members are active in organizing exchange programs with European universities. All faculty members had professional experience in landscape architecture or planning prior to or during their time at USU. Three retain active consulting practices, with projects varying from residential scale to thousands of acres. Faculty members frequently are asked to joint venture with private practitioners in the state. Others pursue research/creative activities, interacting with colleagues at other universities, both domestic and foreign, and with various government agencies. Faculty members are also active in professional organizations (ASLA, CELA, AIP, APA, SER, TWS and others), national, state and local advisory boards and other organizations. Five faculty members are licensed landscape architects, one an ACIP. The department enjoys an excellent reputation on campus and in the region. It has been designated a Center of Excellence by the State Board of Regents. The faculty is well grounded in the body of knowledge of landscape architecture, resulting from their efforts and experience in research and practice. All faculty members have the terminal degree in their field; MLA degrees (8) and MUP (1) and the department head holds a Juris Doctor. Six faculty members also have bachelor‘s degrees in landscape architecture. In addition, two faculty members have second master‘s degrees, one in urban design and one in fisheries and wildlife biology. Challenges and Recommendations Resident in the faculty are specializations that are compatible with the department‘s teaching, research, and service missions. The diversity of specializations has made it possible for the department to accommodate a variety of student interests. It has also helped sustain diverse and significant research and environmental field service programs. Professional degree qualifications and a diversity of specialization have helped the department attract high-quality students. The practice of landscape architecture is heavily based in computer applications: Computer Aided design (CAD), Geographic Information Systems (GIS), 3-D Simulation, and various other simulation and analysis programs. The cost of maintaining current software and hardware for the program is not adequately addressed in the central budgeting process, leaving our overhead budget vastly inadequate to deal with the annual costs. In addition, the faculty must expend time annually maintaining currency in the software for both teaching and research purposes. This is particularly problematic for senior faculty who began teaching before computer use became integral to the profession. The faculty, particularly senior members, has built cooperative bridges with many departments on campus over the past 30 years. These associations have lead to reciprocal guest lectures, interdisciplinary seminars, studios, enhanced class access, research projects, an interdisciplinary certificate program, and a proposed joint master‘s degree offering. LAEP‘s faculty-student ratio needs to be reduced. It is critical for the department to obtain additional full-time faculty lines in order to meet accreditation standards. In addition, the current demand for landscape architects vastly outstrips the current graduating class. With additional faculty lines the department could increase its The faculty has also been instrumental in guiding the development of the new School of the Arts, a consortium of arts-related departments that promises improvements in 117 graduating class in both the graduate and undergraduate cohorts. An active and effective alumni advisory board provides the department with the outside and professional perspective. In order to attract top graduate students, it is necessary for the department to increase graduate student funding. This can be accomplished by endowed graduate student fellowships, and also by increasing research funding. In order to increase the ability of faculty members to apply for and complete more research grants, the department must reduce teaching demands to a 10-12 credit load per year. The low level of faculty and staff funding and support funding, combined with high teaching loads is not conducive to high department morale. The department lacks a budgetary model that incorporates the provision of essential computer software, hardware, and peripherals. The department lacks significant gender, racial, and cultural diversity within the student population. Another issues is that faculty salaries lag behind national averages at comparable institutions. The salaries for landscape architects are increasing rapidly nationally, a situation which will make it difficult for the department to recruit new faculty members upon imminent retirements. Challenges and Recommendations Begin an inclusive long-range planning process to foster better communication among the faculty, and develop a plan to guide future actions and decisions. Analysis and Assessment Reduce studio class sizes to be in line with recommended 15-1 faculty/student ratio. Among the strengths of LAEP are the skills of a dedicated faculty and staff. Reestablish systematic reviews of curriculum and courses by the faculty. LAEP faculty members and students work with people in complementary research centers on campus which allows students (particularly at the graduate level) to specialize in a particular knowledge area. Take steps to more effectively and consistently integrate computer applications at critical points of the curriculum. The department graduates students who have a strong breadth and depth of skills and knowledge and are highly regarded in the field. Identify steps to clarify student internship process and availability. Explore methods to establish a centralized image collection that would be accessible to both faculty and students. Community outreach programs for both graduate and undergraduate students incorporate real projects into the classroom. Languages, Philosophy and Speech Communication The department has excellent facilities that allow studio teaching formats as well as traditional lectures. Languages, Philosophy and Speech Communication (LPSC) is an eclectic department that offers 5 majors and 10 minors at the undergraduate level and 1 graduate program, a master‘s degree in Second Language Teaching (MSLT). The French, German, and Spanish Faculty members and students have improved access to computers and technology through the donation of software by ESRI. Students are required to own their own computers. 118 majors/minors and the Speech minor all have an additional teaching emphasis option. The department has 23 regular tenure-track faculty members, two full-time lecturers, three part-time lecturers and one visiting professor. Fourteen of these 29 faculty members are females and 15 are male. Of those who are tenure track, seven are full professors (this includes the department head and one faculty member who is on longterm disability), 10 are associate professors, and 6 are assistant professors. Tenure-track faculty members are all active in research and student advising. In addition, the department routinely employs six graduate teaching assistants and roughly 11 adjunct professors every semester. majors are distinct enough that class requirements are entirely separate (whereas most other departments have certain basic or method courses that can be used to cover requirements in multiple degrees or areas of emphasis) smaller majors such as German and French need to cover entire programs with very few faculty members (the French program currently has two and the German program 2.5 instructors). On the other hand, the largest major, Spanish, is faced with long student waiting lists to get into courses and ―bottleneck‖ courses that serve as key prerequisites. The Philosophy and Speech Communication programs also deal with a high student demand, due in part to the number of ―service‖ courses and the increase in Speech Communication majors (roughly 300% rise in five years). It is also worth noting that the increase of majors has occurred even when there has not been a corresponding increase in the number of students at USU. The department has 301 undergraduate majors spread across five majors (French, German, Philosophy, Spanish, and Speech Communication) and more than 800 minors spread across 14 options (Chinese, French, French teaching, German, German teaching, Japanese, linguistics, philosophy, Portuguese, Russian, Spanish, Spanish teaching, speech communication teaching, and organizational communication). Eighteen students are enrolled in the MSLT program. The MSLT graduate program has maintained a steady number of students who have successfully moved on to doctoral programs or careers in language teaching. The increased pressure on faculty members to meet the needs of the undergraduate programs has also placed a strain on the MSLT program as it uses faculty from a variety of department programs to meet its programmatic needs. LPSC also fulfills a high level of service for other programs in the university. It does this by providing faculty members to teach in USU general courses, Honors courses, and in extension and distance education courses. It offers undergraduate courses that meet specific requirements in at least 26 other degree or certificate programs. A further indication of the service nature of the department is the 800 minors in 14 different areas, creating a need for faculty members with a wide variety of language expertise and varying backgrounds. It is difficult to run a minor without at least one full-time person in that language. This basic need has been met in all areas except Chinese, which is increasingly becoming a key language in world affairs. Overall, the department is growing and effective, however it faces increasing structural pressures. Analysis and Assessment The department has shown consistent growth over the last five years in terms of majors and minors. The number of majors has grown by over 60 percent. This reflects a program that is active and vibrant. Student learning is treated seriously, attested to by the department winning the university‘s teaching excellence award. The number of faculty members as a whole is slightly down from where it was. This creates increasing pressures to meet programmatic needs, makes classes larger, and gives each professor more advisees. Because the five The faculty as a whole maintains a consistent and up-to-date record of research. The publication rate over the past five years and beyond indicates a faculty that is active 119 respected in their respective fields. In just the last five years, the faculty has published 11 books, more than 60 journal articles, and 30 book chapters, and has given hundreds of research presentations at conferences. In addition, the online journal DECIMONONICA is housed in the department. Faculty research is as varied as the departmental areas of emphasis and range from work on social ethics to medieval culture to persuasive communication to issues of teaching language and literature. The first challenge has been met through a variety of means. The two largest majors have both taken actions to help control their numbers; the Spanish major has increased its GPA requirements for both admittance and graduation, and the Speech Communication major accepts new majors only through a competitive application process. Increased funding for adjuncts (and currently in the case of the German program the hiring of a visiting professor) has helped with some issues related to all five of the majors. These steps are only of limited help. It is a credit to the faculty and the quality of the programs that students continue to join in increasing numbers despite higher GPA requirements and other application requirements, but with the increase of new freshmen it would appear that numbers will not be going down anytime soon. In addition, adjuncts are useful for lower-division courses, but cannot be expected to cover the higher-division courses or engage in the advising and mentoring that students need. The most important solution is hiring more faculty members (most of whom would simply be replacing those who have retired or left for other reasons). The teaching pressure on faculty members constrains the time they can spend at researchrelated projects, but faculty members help balance this tension by involving undergraduates in research projects and sponsoring an annual departmental student research symposium. On the whole, the faculty has been doing an excellent job in coping with the high teaching demands and maintaining an active research agenda. It should be noted that the faculty also has a consistent record of service to the university, their academic fields, and to the community. Evidence suggests that faculty members, as a whole, are engaged and active citizens in the various communities to which they belong. The second challenge would also be less of a problem with the hiring of more faculty members since part of the challenge created by the diversity of the department is that each area needs to have enough qualified faculty members to run the program appropriately. Currently, the French major has the greatest programmatic needs as there are only two full-time faculty members in that area and Spanish has the most pressing need in terms of bottleneck courses and meeting student class demands. Hiring in both French and Spanish would simply be replacing faculty members who have left. The need for new faculty members, versus replacement hires for unfilled lines, is greatest in Chinese and Speech Communication. Because China is growing in global importance, there is interest from the local communities and the state to develop this area. The staff and facilities for the department are sufficient to meet their needs. There are areas of concern, such as inconsistent technology in the classrooms and the need for advising help in the office; however, these do not prevent faculty members from doing their jobs and doing them well. Challenges and Recommendations The key challenges facing the faculty and the degree programs of the department are: 1) Increasing pressures created through the limited number of faculty members to meet the needs of the already large and increasing number of students; 2) The diversity of the major and minor programs; 3) The need to maintain realistic expectations of research and service given the demands noted in number one; and 4) the inconsistent technology in classrooms. The number of majors and service courses, such as the public speaking course, would suggest that an additional line (lecturer or assistant professor) is needed. In addition to the hires, it is 120 important for the department to find some courses that can fill requirements for multiple programs, thus allowing for more efficient use of the existing faculty. western civilization and other cultures to future generations, and contribute to the growth and vitality of those traditions through creative artistic activities and research, enrich the cultural and educational life of the regional community, and serve the physical and mental health needs of citizens with disabilities. The third challenge is to maintain reasonable research/service expectations given increasing teaching pressures. To do this, it is important that faculty role statements are clear and appropriate. It also needs to be recognized that the faculty does not have ready access to graduate students to assist and collaborate on research (the current graduate program is a oneyear program that is not research oriented. It is a much-needed, professionally focused program for the development of language instructors, but does not provide a resource for research that other graduate programs have). Faculty and Staff. The department employs 18 tenured or tenure-track faculty members, a resident string quartet, approximately 45 parttime instructors, and three full-time staff members. Each of the string quartet members teaches privately as do the other part-time instructors. The department offers the Bachelor of Music Degree in Music Education, Performance, and Piano Pedagogy; and the Bachelor of Science Degree in Music Therapy. The department‘s more unique programs include the Music Therapy and Guitar Programs which are internationally renowned, among the largest such programs in the country, and the only programs of their kind in the state. No graduate programs are offered. The faculty as a whole cannot be expected to have the same research output as faculty in programs that have much lower student-toteacher ratios and/or large research-oriented graduate programs. However, this does not mean that research is unimportant. The importance of research is demonstrated by the ongoing productivity of the faculty. The development of research-oriented graduate programs is one possibility, but this would be difficult given the current number of faculty. In addition to preparing 320 music majors for professional careers, the largest portion of the department‘s annual SCH production (approximately 8,366) is generated in providing non-music majors with diverse general education offerings, group and individual instrumental and vocal instruction, and performance opportunities in a wide range of ensembles. Three different music minors (Basic, Elementary School Music, and Composition) are provided in order to meet specific program needs of students. The fourth challenge relates to technology and can be met through university support for classroom upgrades as well as continued efforts by the department to fund (through alumni and grants) equipment that can be used in the classrooms. Up-to-date equipment does not replace quality teachers, but it plays an important support role and should continue to be developed. The Music Department contributes to the cultural and educational life of the university and community by providing more than 80 musical events showcasing students, faculty, and internationally renowned artists each academic year. Such events include concerts, recitals, and festivals, as well as joint musical ventures with community-based groups such as the Cache Chamber Orchestra, Cache Children‘s Choirs, and the Northern Utah Choral Society. Other successful department/community collaborations Music In the context of a comprehensive land-grant university, the mission of the Department of Music is to develop and maintain nationally recognized programs in Music Education, Music Performance, and Music Therapy. This is done in order to transmit the musical tradition of 121 include the Suzuki String Program and the Summer Music Clinic, both of which engage pre-university age students and enhance educational opportunities for university students. The Wassermann Festival has achieved an international reputation as it brings the finest piano performers and pedagogues to campus to work with university and community students. competitions than have students from any other music program in the nation. Analysis and Assessment The number of music majors has increased dramatically from 136 majors in 1989-90 to 320 majors in 2006-07. The reaccreditation report from the National Association of Schools of Music (NASM) in 2001 cited the need to expand the department‘s facilities and to increase the number of faculty members due to the department‘s excessive faculty loads (approximately 15 credits per semester). At that time, the department had 261 majors and 21 tenure-line faculty members. Problems addressed by NASM have become more severe as the department now only has 18 tenure-line positions and 320 majors. The NASM also cited the important need to increase operating budgets for the department in the areas of equipment and instrument repair and maintenance, student group and faculty travel, and general faculty budgets. Unfortunately the department‘s operating budgets have decreased since the NASM report in 2001. On the positive side, student government recently approved a new fee to increase dollars to operate the band. Music faculty and students as well as guest artists are actively involved in outreach programs for individuals of all ages (i.e., preschool children through older adults in nursing homes). The USU Youth Conservatory, an outreach program of the piano area, provides piano training and early music education to more than 300 Cache Valley children while providing valuable teacher training to USU piano students. The Music Therapy program provides services to individuals in a wide range of human service programs throughout Cache Valley. The Department is also proud to contribute the Aggie Athletic Bands as service to the university. Measures of student success include job and graduate school placements, success on a national board certification exam, and honors received by students in competition with students from other institutions. Placement survey data consistently indicate that at least 90 percent of music major graduates either obtained employment related to their degree or are enrolled in graduate programs. One hundred percent of music education majors who pursue employment are hired. While the department has worked creatively to utilize its facilities, the existing space is now being used to the maximum extent possible and there is a need for additional programming space. Challenges and Recommendations USU graduates frequently earn graduate fellowships and scholarships at some of the nation‘s most prestigious conservatories and schools of music. Examples during the past few years include a voice student at Yale University and the Metropolitan Opera‘s Internship Program, a percussionist at the Boston Conservatory of Music, and a pianist at The Juilliard School of Music. One hundred percent of the music therapy graduates passed the National Board Certification Exams. Students from various programs within the department consistently receive top honors in state, regional, and national competitions. USU piano students have won more MTNA national piano While a full faculty load for the university is 12 credits per semester including teaching, scholarly/creative activity, administration, and service, the average load for teaching only in the Music Department is still slightly higher than 15 credits per semester. The department must recover its three vacant faculty positions as university enrollments increase and budgets are restored. Moreover, additional positions are needed in the future to reduce over-burgeoning teaching loads. The department‘s severe space constraints limit student‘s practice and rehearsal times and the 122 faculty members‘ abilities to develop creative programming. For example, the string faculty has begun to establish a new Suzuki Program that already meets the needs of 75 young children in the community as well as those of our string majors who receive supervised training in teaching these children. Expansion of this program would assist in generating new revenues for Music Department scholarships; however, space is not adequate to maximize this opportunity. Such a model is already in place with the piano area‘s Youth Conservatory and the department will continue to creatively explore options for this string program. The department‘s overall space needs are as follows: standards, innovative and respected research, and diligent commitment to service intended to improve the community, the state, the nation, and beyond. Political Science is home to three separate undergraduate majors--Political Science, Law and Constitutional Studies (LCS), and International Studies (IS), as well as two graduate degrees--MS and MA in Political Science and a Master of Social Science degree. In 2006, undergraduate majors numbered 315, and master‘s students numbered 22. The addition of LCS and IS majors over the last five years resulted from the desire to provide a more focused and structured response to demands from students for better preparation in these fields. 1) Classroom space is not adequate to meet enrollments--three additional large classrooms are needed. Analysis and Assessment 2) Practice rooms and rehearsal spaces are insufficient--ten more practice rooms, one more large rehearsal hall, and three medium-sized ensemble rehearsal rooms are needed. Few political science departments of this size in the nation can claim the diversity of political thought and policy perspective or the wide range of faculty backgrounds as in this department. The department is composed of eight men and seven women faculty members from Canada, Australia, China, Dominican Republic, and the United States. There are three full, seven associate, two assistant professors, one senior lecturer, and two lecturers. 3) At least four new faculty office/ studios are needed immediately. 4) The department would like to establish an on-campus music therapy clinic which would serve the needs of our students and individuals from the community with disabilities as well as generate revenue for the Music Therapy Program. This commitment to diversity is incorporated in the instructional methods used as well as the range of research approaches employed by faculty members. Instructional efforts stretch beyond the classroom, as students are encouraged to experience the challenges of resolving questions in a variety of government and private internships in Salt Lake, in Washington D.C., and overseas. Students and faculty members are encouraged to get involved in real-world problem solving to more fully comprehend the relationship between theory and practice. The Political Science Department clearly advances the university‘s goal of ―serving the public through learning, discovery, and engagement.‖ A master plan for the expansion of the music wing has been developed and the department is hopeful that funding for future expansion may be generated through the university‘s capital campaign. Political Science The Political Science Department carries forward a tradition of dedication to undergraduate and graduate education, reflected in its enthusiasm for teaching, rigorous academic The department has many indications of success. Faculty members have generated more than 123 $1.2M in grant funding over the last five years. They have published numerous books, monographs, journal articles, and chapters contributing to research in the discipline and many faculty members have been tapped as expert advisors or participants in professional or governmental policy associations and commissions. Several members of the department have been recognized with university or college research and teaching awards. own tracking data on a sample of former students. Over the last five years, the data collected from all of these sources reflect quite positively on the department. Students think political science courses and the political science faculty is superior and that the courses they took were challenging and required more writing than other courses in the university. Challenges and Recommendations In 2002, a university committee selected the Political Science Department as one of two winners of the first Departmental Teaching Award. The committee selected the department on the basis of its ―commitment to sustained excellence in teaching and learning, an ongoing assessment and improvement of teaching and learning quality, faculty development for teaching, provision of resources for students, and, lastly, linking discovery, creative activity and engagement with teaching and learning for the benefit of students.‖ However, examination of these data suggests a number of potential problems as well. First, the department‘s primary assessment tool is somewhat deficient in assessing the overall value of the majors and has been far too focused on the success or failure of individual courses and faculty members. As a result, the department met on several occasions and designed a new exit survey instrument that was implemented Spring 2007. Few departments are as committed to ―the principle that academics come first.‖ Among the many attributes that reflect commitment to teaching excellence, the classroom evaluations of our university peers focused on management of class time, engagement of students, respect for students, and preparation for class. Teaching enthusiasm, rigor, and knowledge of subject were measured, as were communication, effective use of teaching aids, and student attendance. A second weakness emerging from the surveys is student perception of insufficient career counseling. As a result, the department has implemented a semester-long course, Careers in Government, that brings back alumni working in the public and private sector to discuss their jobs and what best prepared them while at USU to do what they are currently doing. Additionally, faculty advisors distribute an 85-page booklet prepared by the American Political Science Association on Careers and the Study of Political Science to all new majors as part of their early advising with majors. To continue to measure effectiveness in meeting their educational goals, the department has relied on a series of instruments to assess student mastery. It conducts a set of exit surveys each year with all graduating seniors and a follow-up face-to-face interview with a sample of the graduating class, conducted by the department head. In addition, Political Science requires a capstone seminar experience that contains an extensive research project intended to evaluate students overall mastery of their subject matter. Additionally, the department has examined the data compiled in the university-wide employment survey for alumni along with its A final weakness discovered in assessment is a trend towards students arriving in the capstone seminar inadequately prepared for writing longer research papers. The faculty held a number of discussions over the last two years to consider the reasons and potential solutions for this problem with the following results. First, at least part of the problem is a university-wide problem with student writing skills that will require a university solution. Second, students may have fewer opportunities for longer writing projects in political science than was possible 124 several years ago. Over the last five years, the growing size of many of our upper-division course (50 or more students in each) along with a rise in plagiarism resulting from access to the Internet, has driven many faculty members to substitute narrower and shorter writing assignments for the broad research paper. The department has not settled on a comprehensive solution to this part of the problem though we continue to explore options. As of Fall 2006, there were 27 faculty lines in the department: 15 in Sociology (one vacant), 5 in Social Work (one vacant), and 7 in Anthropology (two filled at 50% time). In combination, the department serves more than 400 undergraduate majors and 30 full-time graduate students. Collectively these programs have produced some 9,000 student credit hours during the fall semester in each of the past five years. Overall, the Department of Political Science is a demonstrated success with students, with its academic peers, and with policymakers at all levels of government. Despite this success, it continues to make efforts to improve student‘s educational experiences. Analysis, Assessment, and Challenges, Recommendations As Anthropology moves into the 2007-2008 academic year, it will face major challenges in attempting to serve the needs of students. Two faculty members in Anthropology will be on 50% phased retirement, and a third has transferred from the main campus to the Uintah Basin Regional Campus. To insure that Anthropology can serve the major and the university in both current and projected capacities, it will be important to hire new faculty members to fill existing positions. In addition, Anthropology is currently in the early stages of developing plans for master‘s program in applied anthropology. The ability to succeed with this proposal will be heavily dependent upon approval to fill the faculty lines that have been allocated to Anthropology. Sociology, Social Work, and Anthropology The Department of Sociology, Social Work, and Anthropology (SSWA) is a diverse, tripartite department with a tradition of excellence in teaching, research, and service. Anthropology offers the BA and BS degrees. The program provides course work in cultural anthropology, biological anthropology, archaeology, and linguistics, and houses the Museum of Anthropology and Museum Studies Area Certificate. The primary challenge confronting Social Work will be to incorporate the anticipated new Master of Social Work (MSW) program (expected to enroll a first cohort of students in Fall 2008) without damaging the undergraduate program. The existing demand for the undergraduate major is substantial, and a similar demand is anticipated for the MSW. Ensuring that both programs operate at high performance levels will require careful management. Also, there is a need to augment scholarship funds for an increased number of students. In addition, it would be beneficial to expand undergraduate course offerings beyond the required courses and seven electives that are currently offered, as well as to reduce the class size for some courses. Social Work is a professional undergraduate degree program offering the BSW degree that is accredited by the Council on Social Work Education. The program meets requirements established by the State of Utah for certification of social service workers. The Sociology program offers BA and BS degrees at the undergraduate level, and MA, MS, MSS, and PhD degrees at the graduate level. Areas of concentration in the sociology PhD program include demography, environmental and natural resource sociology, social change and development, and social problems and inequality. The primary challenge confronting the Sociology undergraduate program involves the 125 ability to meet growing demand for courses. Several Sociology faculty members have reduced teaching loads as a result of administrative assignments or involvement in funded research, so the unit is constrained in its ability to offer added course sections. As a result, class sizes have grown larger than most would consider ideal, and students are often closed out of courses they wish to take. Also, the resignation several years ago of a faculty member in the area of criminology, and subsequent use of that line to absorb a tenured faculty member with a full-time administrative appointment whose expertise is not in criminology, has limited the department‘s ability to meet demand for courses in this area of emphasis. The department attempts to meet the growth in demand for Sociology courses through selective use of part-time instructors and doctoral students. The need for additional faculty strength in the area of criminology will be addressed in three to five years when faculty retirements should allow reconfiguration of a position to cover that area. effectively meet the needs of our students and various communities in the 21st century. In planning for a future graduate program, a strategic plan has been adopted for hiring that will maintain the high quality of the undergraduate program while also permitting the development of a focused and well-funded graduate program. It is essential to the mission that Anthropology be permitted to fill these positions in a timely manner. Additional faculty positions will likely be needed further down the line to grow the graduate program, contingent on the success of this program. The management demands involved in incorporating the expected MSW are the first concern for the Social Work program. A related concern will be insuring that faculty members who teach in the MSW program are well integrated into the Social Work program as a whole. Both existing and newly hired social work faculty members are projected to participate in both the graduate and undergraduate programs. It is anticipated that the undergraduate program will benefit from the enhanced course offering possibilities that a larger pool of faculty will provide. The challenge confronting the Sociology graduate program involves the limited availability of funding needed to increase graduate student stipends and support an expanded number of graduate students. Graduate assistantship funding is extremely low relative to the stipends offered by competing universities. As a result the department is often unable to recruit the very best graduate applicants to the program. Limited availability of departmental funds and funds derived from research projects constrain the ability to expand graduate enrollments beyond approximately 30 students. This makes it difficult to offer some graduate courses as frequently as might be ideal due to the potential for under-enrollment. In future years the Sociology faculty will need to become more successful at securing extramural research funding that provides graduate assistantship support. Recent turnover in the Sociology faculty associated with retirements, resignations, and departures for administrative appointments has generated a substantial change in faculty demographics. As of Fall 2006, seven of the 13 tenure-track faculty members in Sociology were untenured. The infusion of highly competent, recently trained colleagues has made the Sociology program more exciting and dynamic than in previous years. As these new faculty members gain experience and as their accomplishments expand over time, the visibility and reputation of the program can be expected to grow. At the same time, the fact that a majority of Sociology faculty members are still at early career stages creates challenges. For example, the level of success in securing extramural research funding, critical to our ability to sustain the Sociology graduate program, is not as high as it is likely to be in the future as these junior faculty members develop stronger research credentials. Anthropology will be affected by transitions associated with the retirement of three senior faculty members and the hiring of new faculty members. This represents a tremendous opportunity to reshape the program to 126 expand considerably during the next several years following approval of the MSW program. Although all department faculty members have access to the department‘s three staff assistants, their desks are located some distance from the Anthropology and Social Work offices, and their commitment to a range of departmental tasks results in a tendency for many faculty members to rely primarily on student staff (or themselves) for clerical work. It would be desirable to hire 50%-time dedicated staff assistants for both programs. However, doing so in the foreseeable future is unlikely given current budget constraints. Theatre Arts Theatre Arts provides quality training in a modified conservatory environment for undergraduate and graduate students who are pursuing careers as professional theatre practitioners, high school drama coaches, college and university instructors of design—scenic, costume, lighting—and technical theatre and stage management. Many students seek additional graduate training. The program also provides quality cultural enrichment through a season of theatrical productions for the university and surrounding communities and serves as a showcase for the university in promoting the institution's cultural image via the Caine School of the Arts. The general USU student community is served by the department through university studies and liberal arts courses. The department also provides service to the departments of Secondary and Elementary Education with support training for statemandated oral language arts curriculum. The Museum of Anthropology currently functions through the direction of a quarter-time faculty director and a 75%-time coordinator. The museum has no dedicated operating budget. Although a modest (under $15,000/year) allocation of departmental funds provides coverage of some expenses, the Museum depends largely on grants and donations. Due to the small allocation of faculty time, the coordinator position is essential for the daily operation of the museum. Unfortunately, this position is not permanent, but must be funded from various sources on an annual basis. This is extremely problematic, given that these resources tend to be drawn from the limited education and general budget of the department, or pieced together from one-time monies with no guarantee that funds will be available the following year. At present, the department serves approximately 100 majors, including eight graduate students, the maximum permitted by current levels of department funding. It offers a BA degree in general theatre studies and the pre-professional BFA degree with specializations in acting, theatre design (scenery, lighting, costumes) and technical practice, and theatre education; graduate degrees include a non-specialized MA and MFA degrees in Theatre Design and Technical Practice. Shortfalls in departmental operating budgets have been recurrent in recent years, and will become increasingly problematic as positions are filled, thereby eliminating the ability to draw upon vacant position funds to cover operating costs. A recently announced plan by central administration to increase departmental operating budgets, along with plans to address institutional budget shortfalls that have required annual budget hold-backs, could partially address this dilemma. Physical facilities include the 670-seat thrust stage of the Morgan Theatre, the 370-seat historic Lyric Theatre in downtown Logan, and an 85-seat flexible black box studio stage. Supporting facilities include a scene shop, costume shop, design studio/lighting lab, dressing rooms, multipurpose (dance, voice, movement, rehearsal) studio, and a small departmental library. The department‘s operating and equipment and maintenance funding Currently the department is confronted by limitations and problems associated with office space for faculty members and graduate students, laboratory space, and the space allocated to museum. Space needs are likely to 127 from E&G sources was $26,469 at the beginning of the current fiscal year, approximately onefourth of which is used to operate the summer Old Lyric Repertory Company. engaged in separate acting and scenecraft training, make a field trip to the Utah Shakesperean Festival, and produce their own showcase production. The OLRC is celebrating its 41st season this summer. Utah State Theatre produces four mainstage plays each year: a musical, a classical play, a contemporary piece, and a work from the modern canon. The Children‘s Theatre hosts 5,000-7,000 children from the primary grades who are bused to Fine Arts Center. A conservatory series produces graduate studentdirected productions, original plays and readings, and venues of one-act plays. Also for the public are a bill of six one-act plays and four independent student production produced by the department‘s student organization, the Theatre Student Association (TSA). Invitation to participate in the artistic program at most levels is also made to non-majors as well as to the community-at-large, although majors retain priority in casting. The faculty is made up 10 full-time and one part-time instructors--five women and six men. A support staff includes two administrative assistants, one whose primary duties are as an accountant and business manager of the department and production programs, and one who is primarily a receptionist/secretary dedicated to serving faculty needs; a publicity director; a scene shop foreman/technical assistant, and a costume shop manager. Analysis and Assessment While the number of major and graduates has remained relatively constant over the past 5-7 years, the department has experienced a significant decline in generated credit hours. This is partly due to the institution of a new University Studies program, partly due to changes in staff assignment, and partly due to the increasing complexity of university operations with no increase in staffing and a reduction in operating monies. Funding for Utah State Theatre productions comes from a fee assessed to all registered students (about 56%), public ticket sales (26%), the Marie Eccles Caine Foundation for the children‘s theatre (6%), work grants (9%), and the rental and sale of sets and costumes (3%). The fee assessed to all students is split 50-50% with the Music Department. Choices for staffing and replacing vacant faculty positions over the past five years have favored a mission that emphasizes theatre production over a more general liberal arts study. Visiting Artistic/Master Class and Visiting Company program are funded by the Marie Eccles Caine Foundation. As many as six top professionals come each year, and a major company—Actors from the London Stage, SITI—come for one- or two-week residencies two out of three years. Retention rates for the department have increased substantially, and graduating students report a high level of success in finding employment. Moreover, the appointment of a faculty member in movement for theatre and dance brings the department much closer to conforming to standards for accreditation by the National Association of Schools of Theatre (NAST). Finally, the department compensates for the relatively isolated geographical location by involving faculty and students in programs of the KCACTF. The Old Lyric Repertory Company is a summer program producing five works in an 11-12 week period. A company of approximately 50 is made up of advanced and graduate students both from the department and other programs nationally. From one to four professional Actor‘s Equity Association performers are hired as well. A separately funded apprentice program for 10-12 students who have completed their junior or senior year of high school is associated with the program. These students support the OLRC, are 128 Challenges and Recommendations Under the new banner of the Caine School of the Arts, the department is challenged to balance training in the traditional theatre canon while at the same time working under the scrutiny of sister institutions by engaging in more contemporary, cutting edge work of discovery. It must do this while attempting to reverse a trend of declining attendance by paying patrons in the community. While the present studentinstructor ratio is a very healthy and appropriate one for study in the arts, the department could well support about a one-third increase in the number of student majors with the present faculty without a significant decrease in quality. Proactive recruitment and retention remain as priorities. Theatre Arts is deceptively complex in its operation because its primary instructional ―tools‖ are two producing theatre organizations-Utah State Theatre and the summer Old Lyric Repertory Company. This requires management of many more accounts than other departments. The operation of the department and these two organization should be partitioned more than they are today as the complexity of all three is more than one person should be expected to manage well. More delegation of responsibility is warranted. A major challenge of the department is working in an aging facility—40 years old--that requires a number of safety and fire code upgrades. Expansion of the program at this time is mostly limited by studio, rehearsal, and storage space and by equipment needs. The department depends heavily on gifts and grants from foundations and the Utah Arts Council for its summer repertory program and to offer unique opportunities beyond generic theatre training such as the artist-in-residence program that brings students in contact with practicing professionals. 129 COLLEGE OF NATURAL RESOURCES The number of student credit hours generated by the department has dropped by nearly half since 2002, reflecting the downturn in majors and the offering of several lower-level general education courses in only one term, the latter driven by the need to transition several faculty members from a predominantly teaching role to a balanced research and teaching role. Although recruiting of undergraduate majors has increased in intensity over the past two years, it has been confined largely to Utah and adjacent states and has not yet translated into increases in student numbers. Thus, it would seem advantageous to mount a recruiting campaign that targets premier high schools and community colleges across the country, especially those focused on natural resources and the environment, and develop a long-term relationship with them. Minority institutions should be included among these. The number and size of scholarships, which are quite modest at present, need to increase. Environment and Society The Department of Environment and Society (ENVS), the first of its kind in the country, has been in existence since July 2002 when the College of Natural Resources underwent a deep reorganization. Faculty and staff, numbering about 25, are focused on the human dimensions of natural resources and the environment in an interdisciplinary context. Analysis and Assessment ENVS offers four bachelor‘s degrees, four master‘s degrees, two doctoral degrees, and two graduate certificates. These include Environmental Studies (BS), Geography (BS/BA, MS/MA), Recreation Resource Management (BS, MS, PhD), Bioregional Planning (MS), Human Dimensions of Ecosystem Science and Management (MS, PhD), Natural Resource and Environmental Education (Cert.), and NEPA (Cert.). The department also participates in the university Interdisciplinary Studies (BS/BA) and Ecology (MS, PhD) degree programs and in the college‘s Master of Natural Resources degree program. The department mounted an aggressive outcomes-based assessment of its academic programs in the first year of its existence, which has continued through the present. This assessment has resulted in several changes to the curricula. These include requiring most undergraduate students to participate in the department‘s professional orientation and capstone courses; increased experiential learning through internships, service-learning projects, and the capstone course in collaborative problem-solving; the creation of specializations in the geography and environmental studies; the formation of the first student chapter of the International Association for Society and Natural Resources; and increased early involvement in holistic, integrative thinking across cultures and national boundaries. Other changes under consideration include the merging of two or more of the undergraduate degrees to enhance integrative learning, increased emphasis on analyzing complex real-world problems, and enhanced public involvement skills. Undergraduate enrollments, drawn largely from Utah and adjacent states, have declined about 45% since 2002, paralleling the situation nationally. Some 90% of these students are residents of Utah and about 40% transfer in from two-year colleges, located mostly in Utah. Graduate enrollments are higher than when the department originated, but have experienced a downturn over the past two years due to a turnover in faculty and the fact that geography faculty in other CNR departments have increasingly fewer of their students enrolled in the Geography MS degree program. Currently, graduate students constitute nearly a third of total enrollment, and more than 25% of graduate student enrollment is at the PhD level. Women make up about 40% of the enrollment, while minorities constitute less than one percent. The core (i.e., tenured and tenure-track) faculty members in the department have on average 20 130 years of university experience, with 14, 43, and 43% at the assistant, associate, and full professor levels, respectively. Twenty percent are women and none are minorities. The number of faculty decreased from 16 to 14 from 2002 to 2006 due to retirements and resignations, with two or possibly three more leaving in 2007, and another two projected to retire within the next one to three years. Thus, nearly half the faculty will likely have turned over within the first eight years of the department‘s existence. Moreover, the department head position is turning over in 2007. This situation presents both challenges and opportunities, not the least of which in the latter category being an increase in representation by women and minorities. National searches are currently underway for a department head and for three faculty members in the areas of recreation and tourism/economics, sustainable living, and human geography, with at least two more faculty searches slated for the 2007-2008 academic year. journals and other outlets, reflecting the diversity in their expertise. The involvement of ENVS faculty in extension and outreach/service is also diverse. The department‘s largest extension program, Outdoor Recreation and Tourism (ORT), is also its oldest, followed by the Sustainable Living and Master Naturalist programs. A major challenge for ORT is that of securing additional base funding from the state to expand its efforts and leverage funding from other sources. This funding will be pursued through the legislative process in 2008. The Sustainable-Living Program is in somewhat of a holding pattern with the retirement of its director in 2004. Hopefully, this position will be filled during the current search for her replacement and the program will move forward again. The Master Naturalist Program is in its infancy, but shows great promise. Other programs with an outreach thrust in the department, although not formally a part of USU Extension, include geography education, natural resource and environmental education, natural resource and environmental policy, and Tehabi. The geography education program is being challenged by the retirement of its director this year, while the other three programs are challenged by the fact that they are largely soft-money driven. ENVS faculty members have contributed about 40% of the student credit hours generated in the college, with the majority of these hours coming from general education courses. The intent is to reduce teaching loads in the future as faculty members shift to increased effort in research and scholarship. This shift also has implications for the number of undergraduate degree programs maintained. Moreover, it is one reason (along with increased quality), for a recent change in undergraduate student advising, whereby curriculum matters are now handled by only three faculty members, but with the entire faculty still available for career advising. Challenges and Recommendations The ENVS department has worked diligently to improve itself since its inception, and has in place a formal process to assess the degree to which improvement has occurred, and as a result, has implemented appropriate changes. The greatest challenges seem to be building community and a culture of collective responsibility, creating an environment that is efficient and relatively stress-free, and securing adequate financial resources to operate the department and provide additional resources for faculty and staff development. The first two of these challenges is being met through continued dialogue and experimentation, coupled to readings and workshops. One outcome has been the streamlining of a system of shared governance. The third is more complex, requiring efforts on several fronts, including ENVS faculty members have been recognized widely for their teaching and advising excellence, including one as Utah and USU teacher of the year, another as USU teacher of the year, and two each as college teacher and advisor of the year, respectively. Faculty members are likewise involved in a wide array of research and development activities in this country and abroad, supported mostly by competitive grants and contracts that currently total more than $6 million. Faculty members publish in a wide array of peer-reviewed 131 increased grant, contract, and development activity; increased general funding from the state; and securing the opportunity to maintain open positions when necessary. Watershed Sciences The Department of Watershed Sciences was created during the reorganization of the College of Natural Resources in July 2002. The original name of the department was Aquatic, Watershed, and Earth Resources. The current name was adopted in July 2006. The department consists of seven faculty budgeted from the education and general fund, one faculty members funded mainly from the university extension program, and one funded mostly from the Agricultural Experiment Station. Two additional faculty members have half-time appointments in Watershed Sciences and halftime appointments in other academic units. Operations of the department are supported by two office staff who are challenged to meet the needs of the approximately two dozen faculty members and professional staff and more than 100 students they serve. Thus, an attempt is being made to find the resources to support another half-time position or its equivalent. The continuity of professional staff is challenged by the fact that these positions are largely softmoney funded. Less than three percent of the budget is available for operating the department, largely the result of a state policy in place for well over a decade that precludes annual increases in operating funds for institutions of higher learning. This, in turn, discourages administrators from converting salary dollars to operating dollars. The central administration of the university is well aware of this problem and is working diligently to find alternative sources of funding for operating the academic departments. ENVS‘ goal is to have 10-15% of budget available for departmental operations. Watershed Science is the study of the physical, chemical, and biological processes associated with the movement of water across the landscape. Clean and adequate water supplies are an essential element of human societies. Understanding the interaction among water, earth materials, and plants and animals is essential to the management of natural, agricultural, and urban ecosystems. The Department of Watershed Sciences offers comprehensive educational opportunities for undergraduates and graduate students interested in fisheries science, aquatic ecology, the understanding of our watershed ecosystems. Departmental faculty members provide expertise in fish biology, the management and conservation of aquatic ecosystems, and analysis of the water cycle. At present, the space designated for administering the department is adequate, but is not capable of housing an additional staff person. The quality of the teaching space is less than desirable in many classrooms due to the lack of audio-visual aids for computerized delivery, especially in an interactive and distant learning mode, and an absence of seats that are movable. Exceptions are the department‘s two undergraduate and graduate teaching studios devoted solely to collaborative problem-solving. Faculty members have adequate, although quite modest, office space. In contrast, space for laboratory activities is insufficient, with five faculty members having no laboratory space and another seven sharing space with one or more other faculty. There does not seem to be any immediate solution to this problem, and it may have an adverse effect on recruiting new faculty. The department offers two undergraduate degree programs, the BS in Fisheries and Aquatic Sciences, and the BS in Watershed and Earth Resources. Graduate degree programs include MS and PhD degrees in Fisheries Biology, Watershed Science, and Ecology. The degree programs help students learn how water links the physical, biological, and geographic aspects of watersheds that are necessary to understand and manage water supply, water quality, and ecosystem health. Graduates of these degree programs become scientists and managers for natural resource agencies, professionals with consulting and nonprofit environmental firms, 132 and teachers universities. and researchers at major The Watershed Sciences extension program has also been instrumental in helping communities in the state come into compliance with EPA regulations on sewage and storm water management. Two of the extension personnel in the department were awarded special commendation by the governor in 2004 for their work in the development of "Stream Side Science," a new watershed curriculum for all 9th grade students in the state. The Fisheries program was ranked third in the nation by the Faculty Scholarly Productivity Index. The inaugural FSP index report, released in January 2007 and based on data from 2005, rates faculty members‘ scholarly output including the number of books and journal articles published and awards received. The department was tied for third place in fisheries science and management behind number one University of Washington and number two University of Minnesota. The FSP index ranks 7,294 doctoral programs in 104 disciplines at 354 institutions. Analysis and Assessment Undergraduate majors in the Department of Watershed Sciences have ranged from 23 to 33 students since the inception of the department in 2002. These students are split equally into the FAS and WES degree programs. The number of graduate students in the department varies between 40 and 60 students. Graduate students are recruited from a national pool. The strong research reputation of the faculty, along with excellent fellowship opportunities provided by the Quinney Foundation allows recruitment of outstanding graduate applicants. The department collaborates extensively with entities on and off campus. The department is an integral part of the USU Water Initiative. Three federal research groups are housed within our department. The Utah Cooperative Fisheries and Wildlife Research Unit (USGS), the National Aquatic Monitoring Center (US-BLM), and the Fish and Aquatic Ecology Unit (US-FS) link the dominant federal and state natural resources agencies with the department and provide research opportunities to faculty members and employment opportunities to students. Students earning BS degrees from the department find employment with natural resource agencies, consulting firms or enter graduate programs in aquatic sciences. Since 2002, almost half of these graduates went on to graduate schools. Another 30% were employed by natural resources agencies. Students graduating with a master‘s degrees found employment with governmental natural resource agencies, continued their education in PhD programs, or became employed by private consulting firms or non-governmental agencies. The extension program in water quality has been very successful in having an impact on our state water quality agencies, in helping communities comply with environmental regulations, and in shaping the K-12 educational systems through teacher training and curriculum development. The Water Quality Extension Team in the Watershed Sciences Department has been implementing a series of water quality monitoring stations in the Bear River Watershed to test the effects of improved agricultural practices on water quality. Real time information from these stations is displayed in the Bear River Watershed Information web site in a program jointly funded by the National Science Foundation, the Environmental Protection Agency, and the U.S. Department of Agriculture. The nine PhD students who finished their degrees since 2002 are continuing in their careers as post-doctoral research associates or faculty members at academic institutions, or work for governmental agencies or private consulting firms. More than 80% of the students attaining the bachelor‘s and 95% of graduate students completing degrees are still working in the profession. 133 groups proposing to host a National Ecological Observation Network site (NSF-NEON) in northern Utah, and an intermountain hydrological observatory under the direction of NSF and CUAHSI. The challenge is to encourage faculty members to become involved in these activities that will define much of the nation's environmental research during the coming decades. Challenges and Recommendations Recent changes in the profession have made it clear that a graduate degree is the entry into professions of fisheries and watershed science. The department has a number of objectives that need to be addressed to meet the challenge of the changing educational needs of the profession. Additional focus is being placed on graduate education by emphasizing the PhD program, by recruiting from a national pool of applicants for graduate degrees, and by increasing research activities to fund the graduate program. One of our largest challenges will be to maintain research funding in this era of shrinking federal budgets. Without continued funding at current levels, the research and graduate education program in the department will become greatly diminished. Even operating funds will largely disappear if funding rates drop precipitously. The department has done an excellent job in providing the next generation of agency leaders, but has generally failed in providing similar numbers of future academic leaders. Current efforts to enhance the number of PhD students in the program will help address this issue. There is also a need to increase the number of postdoctoral researchers that work in research laboratories. A commitment has been made to increase the number of master‘s students in the department by becoming more involved in the Master of Natural Resources degree. Wildland Resources The Department of Wildland Resources integrates teaching, research, and extension programs in forest, range, and wildlife sciences. The focus is applied ecology in terrestrial ecosystems, with a particular emphasis on solutions for the conservation and sustained use of natural resources on our rapidly changing planet. While most of the department‘s activities are directed at the needs of the people of Utah, there are numerous collaborations with individuals and institutions in other states and continents. With a faculty and staff of some 55 personnel, the department is currently training 166 undergraduates and 105 graduates. The department benefits from strong collaborations with federal and state agencies, to the extent that three publicly funded research units are incorporated into the fabric of the department: the Utah Fish and Wildlife Research Unit, the National Wildlife Research Center‘s Predator Field Station, and the Jack H. Berryman Institute. This concentration of research effort represents a ―research engine‖ that generates more than $5.7M per year in externally funded awards. The research and extension programs in the department are among the best at USU and compare favorably with similar programs across the country. The publication rate of the faculty is high, rates of external funding for research and extension is extensive, and outreach programs reach natural resource professionals, community leaders, K-12 teachers and students, and individual citizens. Even with these successes, goals have been established for the next five years. The department does not have strong contacts with the Utah Division of Water Quality. The objective is to establish an internship program where graduate students would be funded by the agency and then have opportunities to begin full-time employment. The department also seeks additional opportunities to form closer alliances with the U.S. Geological Survey to work on research projects concerning water quality and toxicology of organisms in the Great Salt Lake. The Watershed Sciences Department also has the opportunity to become involved with research Wildland Resources offers four bachelor‘s degree programs: Conservation and Restoration Ecology, Forestry; Rangeland Resources, and 134 Wildlife Sciences, and four graduate degree programs at master‘s and doctoral levels: Ecology, Forestry, Range Science, and Wildlife Biology. Undergraduate enrollments have been stable since 2002 and are mainly represented by residents of Utah. By contrast, graduate enrollments have been increasing steadily (64% increase since 2002) and are well represented by out-of-state and international students, with a greater proportion of female students (40%) than among undergraduates (25%). on the atmosphere of discovery and creativity that is nurtured by the faculty and graduate students. The department is internationally recognized for its expertise in the management of semi-arid rangelands, and is nationally recognized for its expertise in mitigating humanwildlife conflict. Challenges and Recommendations The major challenge facing the department is its limited operating budget, which is currently only 27% of actual operating expenditures. The shortfall is made up from the overhead /indirect costs levied from research awards, which is not the most strategic use of such funds. It is strongly recommended that departmental operating budgets should be reviewed across the USU campus. Analysis and Assessment The curricula of the undergraduate programs of the Department of Wildland Resources were extensively revised in 2003 to meet changing market needs and environmental issues. The effectiveness of the degree programs is constantly assessed through various means and the data are reviewed in annual department retreats. Furthermore, the department is currently accredited with the Society for Range Management and the Society of American Foresters, which both have rigorous accreditation criteria. Follow-up surveys show that 76% of employed graduates with recently awarded BS degrees from the department are employed in positions related to the training they received as undergraduates, while 22% are continuing their education. Only 7% of recent BS graduates from the department, excluding those continuing as full-time students, are unemployed for whatever reason (including maternity). Such information indicates that the department‘s undergraduate programs are both relevant and effective. An additional (and related) challenge is the relatively high degree to which the salaries of tenured and tenure-track faculty members are leveraged with congressionally directed funding for the Utah Agricultural Experiment Station and the Berryman Institute. While an immediate solution is intractable, the Department of Wildland Resources is striving to reduce the problem by redistributing whatever education and general funds become released when senior faculty members retire. If new faculty members are hired using external funds, then the appointments do not provide eligibility for tenure. Finally, a significant challenge experienced since early 2006 is the ―teething trouble‖ associated with transition to the campus-wide ―Banner‖ software package for administration. Although the accounting and student records sub-systems are becoming more user-friendly and reliable, the human resources sub-system is still highly problematic. The growing graduate program, with far more students turned down (due to lack of space and funds) than can be accepted, together with the diverse demography of the graduate student body, indicate the graduate programs are indeed world renowned. The department‘s strengths in research can be assessed from the impressive amount of research funds generated through competitive awards. A further indication is the congregation of federal and state researchers that have been positioned in the department by their agencies to capitalize 135 COLLEGE OF SCIENCE 200 pre-nursing students and most do not receive Biology degrees or enter nursing programs. Biology The Department of Biology is large and diverse, with 34 full-time tenured or tenure-track faculty members, more than 800 undergraduate students, and almost 70 graduate students. The department offers undergraduate Biology degrees in four emphasis areas and a degree in Public Health. The department has a significant service teaching and advising load and is responsible for the university‘s highly successful pre-medical/pre-dental program. Research is carried out by faculty members, professional staff, and graduate and undergraduate students in emphasis areas spanning microbiology to ecosystems. Department research staff are affiliated with the Utah Agricultural Experiment Station, the USU Ecology Center, and the USU Center for Integrated BioSystems. Faculty and research staff also collaborate with the USDAARS Bee Biology and Systematics Laboratory. Hispanic and other students underrepresented in the sciences comprise approximately two percent of the college/department student population, while the regional population is about ten percent. This discrepancy needs to be addressed. Also, part-time adjunct faculty members without research programs are teaching some important introductory and advanced courses. More full-time faculty members are needed to teach these courses. The department needs to recruit students from underrepresented populations by developing a departmental program involving advising staff and faculty, identify mechanisms to improve the efficiency of pre-nursing advisement, and request maintenance of current full-time faculty positions and additional faculty positions to address the demands for course instruction. Analysis and Assessment The department needs to continue to increase the quality of graduate students. For example, the department now requires GRE scores in the 50th percentile as opposed to the 40th percentile several years ago. The department also now requires an analytical writing score of 3.5 or above. The department continually performs analyses and assessment of its undergraduate program, graduate program, curriculum, faculty development, and staff development. Information from analyses is used in a formative assessment where recommendations are integrated into programs as quickly as possible. The intent is to identify needs and challenges and effectively address those challenges. Priorities emerging from assessment include continuing to improve graduate programs; increasing participation of underrepresented populations; increasing the mentoring of junior faculty members; improving departmental development/ advancement efforts; developing a space allocation/acquisition strategy. Recruiting graduate students into the department is challenging because stipends provided by the department are lower than the national average. Graduate student recruiting is also challenging because students are not provided health insurance and most other research institutions provide insurance. To meet these challenges, the department must continue to increase the quality and direction of the graduate programs with the new director and graduate programs committee, develop recruiting tools such as a departmental preapplication to improve early interactions with Challenges and Recommendations The department needs to actively recruit students even without additional personnel or funds. The department advises approximately 136 potential students, continue upgrading the Biology web site, and seek development/ advancement funds for graduate student fellowships, travel, and insurance. Also, seek NIH or NSF graduate training grants. changing the mechanisms for regional faculty evaluation to one that includes the department head and the executive director, enabling regional faculty members to be more involved in department activities even though they are significant distances from the Logan campus, establishing effective mechanisms for communication beyond email and telephone calls, and providing regional campus faculty members with access to research laboratories, research equipment, and students so they can develop research programs. Faculty salary compression reduces incentive for mid-career and senior faculty, an ongoing department challenge. Recruiting the highest quality new faculty is very challenging because salaries and laboratory start-up packages are not competitive. National success rates for funding are the lowest in the last 10 years for the NIH, NSF, USDA, and DOD, which makes it very difficult for faculty members to garner funding to support research programs and train students. Additional ethnic minority and women faculty need to be recruited to address diversity challenges in student recruitment. The department intends to maintain promotion and tenure committees for untenured regional campus faculty members and to staff those committees with members predominately from the Logan campus in an effort to provide the best recommendations and evaluations of regional campus faculty members. Also, have faculty and administrators on the main campus regularly visit regional campuses and centers and collaborate with the Vice Provost for Regional Campuses Distance Education. To address these challenges, the department needs to foster the development of female associate professors to facilitate promotion to professor, aggressively seek development/ advancement funds for named or endowed professorships, actively recruit highly qualified ethnic minority and women candidates, and provide incentives for grant-writing training for beginning and established investigators. Staff salaries are well below national averages. Staff members continue to confront challenges associated with full adoption of the Banner database system for budget and personnel management. They are being tasked with more responsibility related to research administration while constricting budgets limit travel to research administration training workshops. The Biology-Natural Resources building was not designed as a science building and was never adequately upgraded. In some of the research areas this has become a safety issue. Laboratory space is limited and needs to be upgraded; multiuser equipment is limited and there are significant needs in the areas of bioinformatics computing, microscopy, genomics; and some faculty members need to publish more and garner more extramural funds to support their research. The department needs to provide career development and advancement opportunities for staff via training, seek development/ advancement funds to support staff travel and training, and actively seek funds to increase staff salaries. The E&G operating budget has decreased by more than 60 percent in the last seven years, resulting in an inability to fund at an acceptable level some of the departmental priorities, including multi-user equipment purchases, necessary laboratory upgrades, faculty travel, and a departmental seminar program. Solutions may lie in increased faculty and staff training in research administration, and encourage faculty members to submit multi-user equipment grant proposals. Challenges at regional campuses and in distance learning including providing course offerings equivalent to those on the Logan campus, The Biology department supports central administration‘s initiative to increase department 137 E&G budgets. Ways will be sought to reduce spending on phones and copying. The department is investing in development/ advancement efforts, including establishing a Department Advisory Board to grow current and established new scholarship endowments, and to obtain an endowment for a named professor position. recognition would make the department a magnet for graduate students. These students would be well trained, would publish a number of papers during this training, and would move on to first-rate positions. TA and RA stipends would be nationally competitive and the department would be able to offer a number of prestigious and well-paying fellowships. An optimal number of graduate students would be roughly 50. Undergraduates will be trained not only in the formalities of the discipline, but most will actively participate in research. Chemistry and Biochemistry The Chemistry and Biochemistry Department trains students at both undergraduate and graduate levels in these two related disciplines. BS, BA, MS, and PhD degrees are offered in both areas. The number of undergraduate majors nears 200; graduate student enrollment lies in the 35-50 range. The department offers a great deal of service teaching to majors in other departments. There are a small number of faculty members in the department, 16.4, plus one full-time lecturer. The quality of the instructional program is high, with an emphasis on undergraduate research. The latter is made possible by a high level of research productivity by the faculty, who have established a strong visibility on the national level. For the department, 150-200 undergraduate majors is optimal. It is not a matter of quantity alone, but the goal is to graduate well-educated young men and women. It is also hoped that the vast majority of these students will remain in chemistry upon graduation, whether graduate or medical school, or a chemistry-related job. The department should have a fully functional infrastructure. With the introduction of a laboratory manager and NMR manager, the department has the beginnings of a satisfactory infrastructure. Other job tasks that require attention include a webmaster to periodically update and redesign the department‘s web site. To better standardize undergraduate advising and to free up faculty time, a staff advisor would be very useful. A salaried glassblower is another needed position. It might be best to present a vision of what this department could be, so as to set a context for the analysis that follows. A faculty of some 25 would be optimal for a Department of Chemistry and Biochemistry at USU. This group would be best balanced by 7-8 biochemistry faculty members and 18 in chemistry. The faculty would be complemented by two or three research faculty members, funded by external grants generated by these faculty members. Most of these faculty members would be actively engaged in research, with adequate external funding and graduate students. The department‘s research program would have access to a full range of modern research equipment. The department will have a close relationship with its alumni, as well as with emeritus faculty members. Particularly successful alumni will be held as inspirations to our students, and brought into department decision-making. In addition to helping with development efforts, these individuals will serve as a resource to the department in terms of giving advice on curricular matters, internships for students, and acquisition of fairly new instrumentation. Analysis, Assessment, and Challenges, Recommendations While it is unlikely a reputation in all subfields of chemistry and biochemistry could be established, niches are certainly possible--areas in which research and expertise is recognized as amongst the finest in the world. This sort of The department is well on its way to meeting its undergraduate population goal. With the recent implementation of the Biochemistry BS, the number of majors has already reached the lower 138 end of our target (150) and is rapidly climbing toward 200. The educational quality has not suffered with this increase; however, saturation has already been reached in terms of incorporating the biochemistry students into active research labs. It is thus critical that at least one or two more biochemistry faculty be recruited. Another bottleneck is the lack of an experimental physical chemist on the faculty; if not solved, this problem will soon lead to a major deficiency in the undergraduate chemistry program, as there will be no qualified person available to teach the relevant lab courses. national funding for research may cause a lowering in productivity, as there will be fewer funds available to support students and other research expenses. Another challenge for this department lies in the retention of our most productive faculty members. Low faculty salaries add to the problem. The university has just begun to address the latter issue by providing a pool of retention funds, but this pool is not consistent. The recent switch to meritbased faculty salary increases ought to help to some degree as well, provided it continues. The level of support services is marginal. The most essential services are covered, but it remains to be seen if even this level will be maintained. The magnetic resonance lab manager position is funded by two other units on campus, and their continued support is not guaranteed. The department‘s lab manager position was carved out of other lines, at the expense of faculty lines. There is no budget for the glassblower position; the current occupant is temporary. A full-time staff position for undergraduate advising is not available, although such a position would help a great deal in this activity. With faculty members teaching at capacity in order to cover lower-level and service courses, the department is severely limited in its ability to teach the upper-level specialty courses, both at the undergraduate and graduate levels. This limitation has compounded the problem in that one faculty position had to be converted into a lecturer position in order to fulfill serviceteaching responsibilities. With regard to graduate students, enrollment targets are not being met. While the recruitment of students into the physical sciences is a national problem, there are certain issues that further complicate the problem here. The location of the university as a whole puts off a certain cohort of students. The small number of faculty members presents a very limited range of options for new students as they compare various universities. This problem is not limited to research areas, but also to the availability of appropriate graduate-level courses. This problem could be alleviated by an increase in faculty. Low stipends, and the absence of health insurance lowers the level of competitiveness, a problem which could be solved in part with an infusion of funds. A new problem on the horizon is the university‘s trend toward reducing their assistance with tuition waivers. Some of these problems could be alleviated by increased external funding, but the national trends in this regard are pointing toward lower and lower levels of funding. Computer Science The mission of the Department of Computer Science is to maintain a program of excellence in teaching, research, and service. At the undergraduate level, students are given the opportunity to obtain a well-founded understanding of the principles and theories of the science of computing. The curriculum includes a University Studies program that gives students the social, ethical, and liberal education needed to be positive contributors to society as a whole. Students receiving bachelor's degrees in Computer Science are ready to enter the work force as productive computer scientists or continue their education at the graduate level. Their foundation in computer science is such that they can be lifelong learners in their chosen field. At the graduate level, students receive both Faculty productivity has held its own over a number of years and is expected to continue. But the aforementioned problem of reduced 139 quality and technically current instruction and leading edge research opportunities. In addition to responsibilities for program excellence and professional development, faculty members are committed to service through continuing education programs and research. At the department level, students, faculty, and the program itself are continually assessed to assure that the mission and outcome objectives are being fulfilled. not to the degree some programs have experienced. Computer Science Majors Level Fall 2001 Fall 2005 BS 307 253 MS 128 68 PhD 0 16 TOTAL 435 337 Data for Fall 2006 indicate improvement in enrollment. Analysis and Assessment Since 1998, the department has offered an ABET-approved (Accrediting Board for Engineering and Technology) curriculum. Under ABET guidelines, assessment is a significant and continuous process. Numerous program improvements had been made based on these assessments as shown at: www.cs.usu.edu. a further In the 1980s and early 1990s the department generated considerable SCH‘s in non-majors classes. With the changes in the university‘s general education program, the switch to semesters in 1998, and with some departments choosing to offer departmental courses in computing, there has been a decline in enrollment in such classes. In 2001, the State of Utah initiated the Governor‘s Computer Science and Engineering Initiative. Based on funding from this initiative, the department has added seven faculty positions. There are now 19 faculty positions (one not filled), and two lecturer positions in the department. Also in 2001, the department received approval to begin offering a PhD in Computer Science. As might be expected, it has taken time to build this program and to attract candidates. There are now 19 PhD students in the program, with the goal being 25-30. During 2006, the department graduated its first two PhDs. The goal, once the program is fully developed, is to graduate three to six per year. In terms of faculty, the governor‘s initiative in science, technology, and engineering has had a significant impact--faculty has increased from 12 to 18 positions and faculty demographics have changed. In 2001, all faculty members were tenured; in 2007, nine faculty members are untenured. These new faculty members have added significant energy and vitality to all programs of the department. With these new faculty members, the department has been able to add the bioinformatics option to the undergraduate program and strengthen all of the current options. The department is also seeing an increase in publications and external funding. There have obviously been challenges brought on by these changes, but overall, the governor‘s initiative has given the department the funding needed to significantly improve its programs at all levels. Over the last 15 years, the department graduated more master‘s candidates than any other department in the College of Science. In 2004, with the changes in visa requirements, there was a significant drop in enrollment. However, the department‘s master‘s program remains the largest in the college. Challenges and Recommendations The challenges of the department are really nothing more than goals--find additional space, increase enrollment of majors and SCHs, and find additional revenue sources. At the undergraduate level, enrollment in computer science has seen a national decline. Data indicate that there has been as much as a 70% decline in freshman enrollment. This department‘s enrollments have also declined, but 140 As expected, the increase in faculty size has required extremely efficient utilization of the department‘s current available office and lab space. Each new faculty member has required an office, lab space, and space for graduate students. The available space for such activities is now zero square feet. As the PhD program grows, and should more faculty be added, it is imperative that the department acquire additional office and lab space. Because of the current space situation on campus, the only way to address this need is with a new structure. Hopefully, the new building planned east side of the quad will allow the department to acquire additional space, or to move into the new facility. or university level. The department has initiated a twice-yearly department newsletter. It is sent to all alumni. The response has been very positive to this newsletter, and we are hopeful that, over time, direct department contributions will increase. The department has also begun to more actively participate in the advancement process. Two trips to meet with alumni were carried out last year, and more are planned for this year. Overall, the department has experienced significant improvement since the last NWCCU visit. This year‘s ABET visit was highlighted by positive evaluations in all areas of the program. The reviewers were particularly complimentary of the department‘s efforts in the area of objectives and their assessment. The PhD is now graduating students, and the BS and MS programs remain strong. While enrollment has dipped slightly, it is still relatively high. Computer Science is certainly not a small department in terms of enrollment. There is however, capacity to increase enrollment. It is anticipated that the recent positive publicity about computer science as a career will increase enrollment. For 2007-8 the department is adding new general education courses in computational science and computer security to increase the number of non-major SCHs generated. Indirectly, it is expected that the department‘s goal to increase research funding will increase enrollment at the graduate level by making more funds available for research assistantships. Finally, the department is aggressively pursuing an expansion of its distance program, both within the state and internationally. The department is fully aware of the challenges it faces over the next decade. It is working to meet those challenges by viewing them as opportunities. It is a stronger department today than yesterday, and all members of the department are confident that tomorrow will see further improvements. Geology The Department of Geology consists of 11 headcount faculty (9.75 FTE), covering all of the major disciplines within the solid earth sciences. One FTE-headcount resides in the dean‘s office and one 0.5 FTE-headcount is a lecturer, which reduces the number of faculty contributing to the research mission of the department to 8.25 FTE and nine headcount. In general, for any university department, the revenue sources are research funding and advancement. Tuition monies do not come directly to a department and are not generally part of the formula. The department‘s current research funding level is under $1M per year. The department goal over the next four years is to double this amount. At the end of the first half of this fiscal year, funding was at 75% of the total for last year. Significant progress is being made. Obviously, the department must continue to support this goal through salary and promotion incentives. Three undergraduate degrees are offered, BS Geology (general, hydrogeology, and geoarcheology emphases), BS Applied Environmental Geosciences, and BS Earth Science Composite Teaching; and three graduate degrees, MS in Geology, MS Applied Environmental Geosciences, and PhD in Geology. The department has had an advanced The department has somewhat less control of its destiny in terms of fund raising through advancement. Much of this is done at the college 141 degree program in geology at the master‘s level for more than 75 years, making it one of the older graduate degree programs on campus. In addition to teaching our majors, a variety of general education courses are taught, including University Studies and Honors courses. to the educational mission, challenges to the research mission, and challenges resulting from budgetary or facility-related issues. Challenges to the education mission include low projected enrollment growth in Utah over the next decade, competition from Tier Two institutions for undergraduate majors, increased competition for graduate students nationally, and resources for building our expanded graduate programs. The greatest strength of the department is its faculty. They are strongly committed to the department and the institution, and they are dedicated teachers and researchers. The department prides itself on the excellent relationships maintained between the Geology faculty and university students, both majors and non-majors alike. Challenges to the research mission include flat to negative funding availability at the National Science Foundation and other funding agencies, a lack of the modern equipment and facilities needed to sustain robust research programs in geoscience, insufficient technical staff support, and competition for graduate students nationally. The Department of Geology has a strong commitment to high-quality teaching at both the undergraduate and graduate levels. Geology was awarded the first USU Department Teaching Excellence Award in 2003 and our faculty members commonly lead the College of Science in teaching evaluations. In addition, one junior faculty member won a national teaching award in 2005 that is the most prestigious within the geosciences (only one is awarded annually). Challenges resulting from budgetary or facilityrelated issues include low operating budgets, insufficient staff support (both clerical and technical), lack of space needed for growing research and education programs, and the lack of modern research and analytical equipment. The department has a strong commitment to research. Faculty members have identified four program areas in which the department has perceived strengths, each of which encompasses a variety of disciplines within the earth sciences: tectonics/geophysics, sedimentation and sedimentary systems, surficial processes, and petrology/geochemistry. Recommendations. Geology‘s advisory board assists with program evaluation, establishment of realistic goals, and development of the resources needed to achieve those goals. The department has worked with this board over the last three years to build a vision and to draft recommendations for how to achieve that vision. These recommendations are listed below. The department enjoys strong support from its alumni through contributions to our various endowment funds and from private foundations for equipment purchase. In 2003, Geology established an advisory board to advise on programmatic issues and to assist with development efforts. As a result, private giving has expanded to $350,000 over the last two years. The department needs to build its undergraduate major programs through proactive recruitment efforts at high schools, contacts with undeclared students and students in other science or engineering majors who are seeking to change majors, and seeking transfer students from community colleges. The department must also seek to increase the number of majors through programs at the regional campuses, building on the new initiative to bring faculty members at those campuses under the departments in Logan. The Uintah Basin Energy Education and Research Center will be a central focus of this objective. Analysis, Assessment and Challenges, Recommendations Challenges facing the department may be divided into three broad categories: challenges 142 The increasing competition from smaller schools for undergraduate majors requires that USU expand its graduate programs. The Geology Department sees opportunities for increased graduate education opportunities through its new graduate degree programs. To be competitive nationally, the department must increase TA salaries, and must also increase its recruiting efforts for graduate students. The Geology Department also needs to increase the number of research associates through an increase in grant funding. students, and could, when needed, teach courses within the department. One area of potential growth for department faculty is within the Regional Campus system. These faculty members will now be part of the department on the Logan campus and the department is committed to integrating them into its teaching and research mission. This could include collaborative research efforts, remote course offerings delivered both to and from the regional campuses, and team taught classes that involve joint field experiences for the students. A fundamental long-range goal in research funding is to increase funds to about $100,000 per year per full-time faculty member. This increase in funding level is needed to enhance productivity and support the growing graduate program. In order to be competitive at this level, the department must make provision for systematic improvements in research facilities and in upgrading or replacing research equipment. One way to attract high-level research-oriented faculty is with endowed chair positions. The Geology Department is currently working toward securing sufficient endowment funds to support two chairs with funds for summer salary, research assistants, and travel. Geology needs to expand its office staff to at least two full-time employees. The department also needs a full-time technician to manage the teaching and research labs, and maintain the research equipment. This position will become critical if new analytical equipment is acquired, as discussed below. Finally, the department needs a 25% to 50% time computer systems manager to deal with our growing computer network. The fundamental goal in endowment funding is to sustain or increase the level of private funding to Geology endowment accounts to support graduate and undergraduate students, equipment purchases, and other department priorities. The main focus of this effort will be on the Legacy Endowment (which has greater flexibility) but all endowments are targeted for growth up to certain levels. A second objective is to gain administrative authority over all space in the Geology Building. Without this space, Geology will have no room for its program to grow, and the department will have difficulties even if its programs remain the same size. The Geology Department needs to renovate space in the geology building so that it is more suited to their current needs, and to utilize space that is not being used optimally at this time. Geology‘s long-term hiring goal is to build baseline faculty to 12 FTE positions. This will provide the breadth needed to address curriculum needs at both the undergraduate and graduate levels, as well as some of the depth needed for the graduate program. New faculty members are especially needed to meet existing requirements in core geology courses and in areas where we have no current faculty members. To compete nationally, the department must increase the research equipment available in the department. Department faculty members must take the lead in preparing equipment proposals to NSF for these needs. Some of this equipment has applications outside of geology and the earth sciences, so it will be a resource for the entire campus. The department also needs to recruit and retain research faculty members who can support themselves, and who will contribute to the depth and breadth of departmental expertise. These research faculty members will be a significant resource for graduate and undergraduate 143 The Uintah Basin Energy Education and Research Center (UBEERC) initiative represents a significant opportunity to achieve faculty integration in the near term. The UBEERC is a collaborative effort that seeks to create a multidisciplinary research center on energy-related issues that enhances the educational mission of the Uintah Basin Regional Campus. mathematics, computational mathematics, and statistics, with a recent strong increase in the number selecting the actuarial science option, but with a corresponding steady decline in pure mathematics majors over the past five years. The number of students in the graduate program peaked at 41 in 2002 but has declined slowly but steadily since then to 33 supported by the department. The MS program in Statistics has little difficulty attracting students, with several doing graduate degrees in other disciplines at the same time. The MS Mathematics programs have held steady recently, but there has been a significant decline in the number of PhD mathematics students, and a decline in statistics PhD students. These latter trends are a function of faculty retirements and departures, which have reduced the department‘s ability to offer advising and teaching of PhD-level courses and hindered recruitment by reducing visibility of the program. Mathematics and Statistics The Department of Mathematics and Statistics provides undergraduate major programs in mathematics, statistics, and mathematics education, with specialized emphases in computational mathematics and actuarial science, plus composite majors in mathematics and statistics, and mathematics and statistics education. Graduate programs include MS degrees in Mathematics, Statistics, and Industrial Mathematics, and a math program designed for secondary education teachers. The PhD program is in Mathematical Sciences with specializations in pure and applied mathematics, statistics, college teaching, and an interdisciplinary option. The department would be at capacity with 36 full-time tenure-track professors or lecturers. It has 32, but two are leaving and, typically, two are on sabbatical. Visiting faculty members are used as temporary replacements. There are four unfilled tenure-track position lines and two more will be added to that list by Summer 2007. Teaching loads average two courses per semester for tenured faculty members, 2-1 loads in some years for untenured people, and three per semester for lecturers. In a typical semester, about 55-60 sections are taught by regular or visiting faculty members. Research areas among the faculty members of the department cover a broad spectrum of the fields of mathematics and statistics, but certain areas would be considered strengths. These include differential geometry, discrete mathematics, differential equations, numerical methods, mathematics education, computational and graphical statistics, bioinformatics, linear models, and experimental design. The department has a huge service load at both the lower and upper divisions--110-120 sections of mathematics and statistics are offered each semester. About 30-35 of the 55+ sections not taught by regular faculty are taught by supported graduate instructors (TAs), almost all teaching at the pre-calculus service level, as only 3-5 experienced TAs are capable of instructing calculus or statistics courses in a typical semester. The remaining 20-25 sections are taught by temporary lecturers who are hired each semester. Currently, the department has 32 full-time faculty members--22 who are tenured, 6 at the assistant professor level, and 4 permanent lecturers. Analysis and Assessment The department has 160-200 undergraduate majors, more than half in the mathematics or composite teaching option. The remainder spread somewhat evenly among traditional 144 Over the last few years, the upper division and graduate service load has ballooned, with the addition of six to seven sections each year for majors in other departments. Recently, course offerings at the 6000-level have been limited to the minimum needed to graduate MS students in two years. In recent years, there has been no possibility of funding more courses for doctoral students. As a result, PhD courses have been taught as overload, usually without any compensation or a teaching break. courses for majors and graduate students. The split would need to be 60-40% between mathematics/math education and statistics. Pre-calculus demand was stable for the past few years because of the decline in total number of students at USU. This will change if the current year increase in total enrollment continues. The upper-division service load was always beyond the resources of the department and is increasingly so now with two more departures this summer. The department‘s overall teaching load is by far the highest of any department at USU, in terms of total sections, student credit hours, and (for the most part) section sizes. The present situation, with six unfilled permanent position lines, an increasing service load, uncertainty about availability of temporary lecturers, and difficulty in graduate student recruitment, indicates that the department will not be able to meet service and major demands for Fall 2007. The pre-calculus load can be reduced by eliminating remedial courses, increasing the size of some general education courses, hiring two or three permanent lecturers to handle more of the basic courses, and hiring more TAs. None of these solutions help with the upperdivision service load where lecturers and TAs cannot be used and section numbers and sizes are too large already. The only solution here is to receive new resources for faculty members who can instruct at this level. Despite high teaching and service roles, research productivity has remained steady over the past five years. While funded grant dollars varies wildly from year to year, there has been success by researchers in mathematics education and interdisciplinary groups with whom the department‘s applied mathematicians and statisticians conduct collaborative research. A number of pure mathematicians are regularly funded in their own right. The department has difficulty ―standing out‖ for potential graduate students and possible new hires because of the combination of losses in key research areas (applied and numerical mathematics, differential equations and analysis, computational and graphical statistics) and the inability to conduct searches for the last two years. Staff resources are being strained to the breaking point and office space is exhausted in Lund Hall and the part of the Geology Building shared with another department. If all six open positions were filled immediately, there would be no available offices except those currently occupied by graduate students. To stand out, the department should identify research areas that are or can soon be strengths with one or two new hires and concentrate in these areas. Encourage ongoing research and grant writing, especially of a collaborative nature, to make the department more visible and viable. Effectively recruit graduate students by in-person contacts, campus visits, and more appealing advertising strategies. Challenges and Recommendations The primary instructional challenge is that the department will be unable to meet the demand for majors‘ courses as of Fall 2007. Mathematics is seldom seen as a primary career opportunity, although statistics and actuarial science offer higher than normal employment and salary possibilities. Most majors are in Mathematics Education, with almost certain employment on graduation, but relatively low Of the six unfilled positions as of Fall 2007, two need to be filled each year for the next three years if the department is to offer needed 145 salaries if they stay in the Intermountain West. Physics The Department of Physics is a relatively small department both by USU standards and by comparison with regional and similar institutions. The department has 16 tenured faculty members, a research faculty of five, a staff of five, and 81 undergraduate majors and 35 graduate students. The department provides a large educational service component, and provides a variety of undergraduate degrees as well as MS and PhD degrees. Research specializations include space research, surface and nano physics, gravitation and field theory, plasma fusion and EM theory, non-linear dynamics, and physics education. The department must improve its visibility in high schools and among freshmen, and better elucidate career opportunities and graduate school potential for mathematics/statistics majors. Visits by faculty members to local schools, career fairs, and science week activities, etc. have shown promise. Graduate stipends are competitive, but recruitment to other than the Statistics MS program is difficult. However, improved recruitment is essential both for enrollment in 6000+ courses and research programs that need qualified graduate students. All faculty members are expected to provide high-quality teaching and research. Recently, the department won the university‘s Award for Teaching Excellence. Physics faculty members have a solid research publication record, bring in a relatively large amount of external grants to support their research, and produce a relatively large number of undergraduate and graduate degrees. Solutions include increasing attendance at conferences and career fairs, locally and out-ofstate; improving personal contacts that are most productive at persuading potential students to study in the department; improving outdated web site information on the graduate offerings and research interests of faculty members; increasing simple advertising techniques to feeder schools in the Intermountain West; replacing missing faculty members to further enhance the viability of quality research with incoming graduate students; and illustrating more effectively the success graduate students have in job placement and academe. Analysis and Assessment Over the past decade the department has made measurable progress in certain areas, needs to expand in others, and has a major problem looming in the not-so-distant future. Analysis is mainly based on comparisons with peer university physics departments as well as a strong desire to continue to provide support for USU‘s mission as a research university. Staff is insufficient for such a large department. Office space and meeting rooms are exhausted or nonexistent. Operating budget is insufficient for costs of copying, phones, travel to conferences, and other support activities. The undergraduate program has grown to probably its largest size ever and is found to be offering a very satisfactory set of first degrees in physics. In comparison, the graduate program is stable but is too small and is set to expand. Faculty research productivity, e.g., external research funding of over $200,000/FTE/year, indicates that growth in the graduate program could be readily supported. The budget cuts of recent years have reduced the department‘s operational budget to about onethird of its original level. This reduction must be undone as much as possible with ongoing replacement funds. Salaries for technical support staff must be increased. Demographics of the undergraduate physics students shows between 27% and 30% are 146 female, while the minority representation is between 2.5% and 4.1%. Nationally, the female representation appears reasonable while the minority representation is unfortunately quite low, but consistent with physics departments in general and the demographics of USU. At the graduate level, despite the fact that the production of graduate degrees per faculty member is relatively high, the principal finding is that the graduate program is too small compared to regional and comparable institutions. This appears to be directly related to the relatively small number of TAs available to support incoming graduate students. Moreover, the present graduate students find an academic core set of courses offered regularly while the majority of elective-specialization courses are mostly taught informally and infrequently. Low class size and availability of faculty members to teach such elective courses combine to create a less than ideal situation. leveraging recently donated scholarship funds to aggressively recruit and retain both female and minority students. It also plans to continue to exert pressure to identify faculty candidates taken from these under-represented groups. The principal problem with academic programs is the size of the graduate program. By comparison with regional and comparable institutions the physics program is simply too small, leading to a number of problems. Increase of the graduate student population is currently prevented by the small number of TA positions available. Because this resource is controlled outside the department, the recommendation is to work with the USU administration to increase the TA budget to allow for at least three more positions and to increase the value of existing TA stipends to maintain competitiveness. Growth of the graduate program would directly contribute to USU‘s status as a research university. Productivity of the faculty is readily determined to be high in both teaching and research. For example, the department has recently been awarded the USU Teaching Excellence Award and the average external research funding level is over $200,000/FTE/year. However, the department‘s current productivity is in peril in the near future since one-third (5) senior faculty members will, in the next few years, have exceeded the standard retirement age. This is likely the single biggest issue facing the department. Challenges and Recommendations Compared to regional and comparable institutions nationwide, the USU Physics Department is rather small. An increase of faculty size by three would move the department from small to average, a ranking that it has already achieved with its research achievements. Such growth would also support an increase in the graduate program. A related, but much more serious problem stems from the faculty age profile: in the near future one-third of the tenured faculty can be expected to retire. The seriousness of this problem has several facets. These senior faculty members are key researchers with national reputations and associated external funding success. Even if each is replaced with a junior tenure track faculty member, the external funding profile, the level of RA support, and the number of graduate students being mentored will likely decrease until the junior faculty settle in over many years. The recommendation here is to increase the faculty and/or to begin now to recruit junior faculty to fill anticipated retirements. Representation by women and minorities is an ongoing problem both with the faculty and student demographics. The department plans on This represents an opportunity to bring the faculty size to regional and nation averages: It is proposed to replace retirements with 2-for-1 Physics has a staff of five led by an administrative assistant, an extremely effective student advisor, and teaching laboratory technician who is a much-sought-after physics demonstration guru. During the past three years, as USU implemented the Banner system, the staff, although over stretched, has supported the department‘s operation flawlessly. A constant problem is a general lack of university-provided IT support services for departmental operations. 147 or 3-for-2 hires-to-retirements ratios. In general, a senior faculty salary is larger than the junior faculty salary and, although it is recognized that additional funding would be needed, the actual salary impact to realize a faculty increase, e.g., by three, would not cost nearly the full amount. Without some mechanism for mitigating the upcoming retirements, it is not clear whether Physics can continue to supply its significant contribution to USU‘s research mission. The recommendation for staff support pertains to the ongoing problem of finding cost-effective information technology support. Physics does not have a designated expert, nor is a full-time position justified. Moreover, it appears that a solution to this infrastructure problem is needed campus-wide. Despite these challenges, faculty members in the department are optimistic. They are willing to continue to excel and execute the plans outlined above. The department is contributing significantly to USU‘s vision, and believes it is well placed and ready to do even more. The recommendations provided here are aggressive, need USU administrative support, and promise to help the USU College of Science to go to the next level. 148 HONORS PROGRAM The Honors Program provides students with an enhanced track for meeting lower- and upperdivision course requirements. Students and faculty members work together in intensive seminars, experimental classes, interdisciplinary courses, writing projects, and special activities. Members of the program earn Honors credit on their transcripts and pursue one of three Honors degrees to be discussed later. school GPA of 3.91 and an average ACT composite of 29. The overall USU freshman GPA was 3.53 and the ACT composite, 23.7. Honors students comprised about 5% of the undergraduate population at the Logan campus. In the past few years, the USU Honors has grown into a large, robust program with more than 600 students. Honors offers each breadth and depth course at least once per year and is working to meet increased student demand for courses. Students may complete an Honors degree in nearly any major on campus. Honors in University Studies with Departmental Honors: 27 total Honors credits, comprising lower-division Honors credits from the program's approved course list plus completion of an approved upper-division Departmental Honors Plan (including a senior thesis/project). Honors degrees: Students work toward one of three Honors designations. The requirements are as follows: Departmental Honors: 15 total Honors credits in an approved upper-division Departmental Honors Plan (including a senior thesis/project). Incoming Presidential Scholars are enrolled in ―A Taste of Honors‖ to try out the Honors Program in their first semester. This approach has proven to be very effective in recruiting and retaining USU‘s best students. Approximately 93% of the first-year students enrolled in ―A Taste of Honors‖ return to USU for the second year and nearly 65% return to the Honors program. University Honors: 27 total Honors credits, comprising lower-division Honors credits from the program's approved course list plus completion of an individually designed upperdivision plan (including a senior thesis/project). Students take designated Honors classes, most of which meet general education requirements, and do individualized work in their major that culminates in a senior thesis or project to fulfill the Honors requirement. Honors offers a variety of courses each semester, including at least breadth courses, depth courses, math, and English. The benefits Honors provides students include being an Undergraduate Teaching Fellow for Honors breadth classes; priority registration; a wireless computer ―lab‖ with free printing; additional advising from the Honors staff; a community of like-minded students, and social events. Honors House in the new Living/Learning Center provides an opportunity for Honors students to live together. Analysis and Assessment Honors graduated 65 students in the 2005-2006 academic year, which translates into more than 500 graduates overall, 150 of them in the last five years. The Honors designation is placed on students‘ diplomas as well as their transcripts. Honors has seen remarkable growth in the past five years, resulting from aggressive recruitment techniques that included automatically admitting all students who meet eligibility requirements into Honors. Also, the application process was moved to later in the fall semester rather than before students enter USU. The need for aggressive recruitment has passed, as Honors In Fall 2006, Honors freshmen comprised 16% of the freshman class and had an average high 149 has achieved its goals regarding enrollment and visibility/reputation on campus. As a result, this policy was terminated in the 2006-7 school year. opportunities for students in every major on campus. The downside to this move, however, was that space was lost. The computer lounge is now sharing space with an endowed Honors Study Lounge in the Merrill-Cazier Library. Prior to 2003, Honors had few students doing Honors in either the Business or Engineering colleges. Working closely with the associate deans of each college, college-wide Honors plans were developed to encourage more students to pursue Honors. There has been great growth in these two colleges as a result of these efforts. In a new recruitment phase, the next challenge is branding Honors to incoming freshmen to ensure that the most dedicated and ambitious students who wish to earn Honors designation are recruited and retained. Further challenges include the inability to hire additional staff due to declining budget, although Honors now has significantly more students than it did five years ago. Honors has come to rely on a small army of undergraduate workers, and is exploring innovative ways to solve the staffing problem, such as hiring a graduate assistant. Compared to peer institutions with Honors Programs or colleges of similar size, the program is understaffed. In Spring 2004, it was determined that nearly a quarter of students were on Honors probation due to GPAs below 3.5. After reviewing the policy at peer institutions and a review by the Honors Advisory Board, the minimum GPA was lowered to 3.3, resulting in only 13% of students on probation. At the same time, probation sanctions were strengthened, notifying students each summer of their status and removing students whose GPA fell below 2.5. In reaction to a budgetary crisis from the university level, as well as growing concern for quality control and to maintain a level of control of the mentoring of Honors students, the number of students an Honors faculty member may mentor in any given semester was reduced to four. Finally, Honors is engaged in fundraising to provide more support for students. One of the critical moments in an Honors student‘s degree is the decision to complete an Honors thesis; many students drop out of Honors at this time. Through fundraising, Honors is now able to offer two scholarships to encourage students to complete an Honors thesis of high quality. As Honors has continued to grow, the Honors staff has been able to concentrate on other issues instead of recruitment. Starting Spring 2005, graduates were asked to complete a graduation survey to determine how many students are going to graduate school, internships, have a foreign language, etc. The staff continues to work to raise the quality of Honors work: each Honors contract is now reviewed at beginning and end of the project. An Honors Thesis Handbook has also been developed, which serves as a guide to students embarking upon the thesis and includes resources, including a timeline. Challenges and Recommendations. The goal of the Honors Program is to become an example of innovative teaching, undergraduate research, and prestige fellowship applications at USU. Perhaps the most daunting challenge in the past five years was moving the Honors Program. The previous location, the Merrill Library, was demolished and Honors spent three years without a permanent home until space was procured in the basement of Old Main. This new, higher-profile location is essential to the fulfillment of the Honors mission to provide 150 STANDARD THREE STUDENTS Poet and columnist John Ciardi observed that ―a university is what a college becomes when the faculty lose interest in students.‖ USU has been a university for half a century, but administrators and faculty members have never lost sight of the primacy of students. The university‘s mission statement affirms that ―academics come first‖ and the vision statement aspires that USU will be ―internationally recognized for its exceptional learning opportunities.‖ The USU Board of Trustees formalized the university‘s commitment to excellence in teaching by approving a ―Policy on Quality Instruction,‖ which states, in part: quality of life of USU students. The motto of DSS is ―Let us do everything we can to help the student be successful.‖ Student Services encourages ―positive and realistic self-appraisal, intellectual development, appropriate personal and occupational choices, clarification of values, physical fitness, the ability to relate meaningfully with others, the capacity to engage in a personally satisfying and effective style of living, the capacity to appreciate cultural and aesthetic differences, and the capacity to work independently and interdependently.‖ DSS also assists students in overcoming ―specific personal, physical, or educational problems or skill deficiencies‖ and provides opportunities for comprehensive leadership development. Further, DSS is committed to increase the diversity of the campus community and to recruit and retain minority students. The Board of Trustees views the instruction of students as the foremost activity of Utah State University. It is proud of the outstanding levels of quality achieved throughout the institution in preparing graduates to enter the professions, graduate programs, and leadership positions in all walks of life…. 3.A.1 Organization of student services is consistent with USU’s mission and goals. DSS includes 22 units that provide services and support to students. The units within the division are typically the first to contact potential students and the last to communicate with graduating students. A brief description of each unit, along with its web site URL, follows: By endorsing this statement, the Board desires that faculty, department heads, and deans be aware of its interest in and support of their dedicated efforts to offer Utah State students the highest possible quality of instruction. Academic Resource Center provides services and programs that enhance students' academic performance and eases their transition to USU. These services address the academic and developmental needs of students and are offered in collaboration with university faculty, staff, and students. (http://www.usu.edu/arc/) This section considers the demographic characteristics of USU students and the services that the university provides to assist them with their educational, financial, and social needs. It also evaluates USU‘s intercollegiate athletic programs. Admissions/Recruiting Office oversees recruitment, undergraduate admissions, and scholarships. The office provides daily campus tours; engages in outreach activities, including high school visits, open houses, and college fairs. (http://www.usu.edu/admissions/) Standard 3.A – Purpose and Organization The Division of Student Services (DSS) is vital in providing services that enhance and support the university‘s academic mission and the 151 Campus Recreation provides students, staff, and faculty with facilities and programs for recreational activities. The areas of emphasis in Campus Recreation are General Campus Recreation and Outdoor Recreation Center (ORC) (http://www.usu.edu/camprec/). The Outdoor Recreation Center provides the expertise and resources needed to enjoy the outdoors surrounding USU‘s impressive location. (http://www.usu.edu/orc) in a manner that promotes independence and dignity. (http://www.usu.edu/drc) Financial Aid Office helps students finance their education through grant programs, workstudy, student loans, scholarships, and student employment. (http://www.usu.edu/finaid) GLBT Services focus on the academic, social, and cultural skills needed by lesbian, gay, bisexual, and transgendered students to remain in school. As this unit develops, it will promote campus-based groups that educate and raise awareness about sexual orientation, as well as foster relationships within the community to help students thrive as they pursue future educational, career, and life goals. Web site under construction. Career Services assists students and alumni in exploring and pursuing meaningful careers over a lifetime. This is accomplished by providing a broad range of developmental programs and events. (http://www.usu.edu/career). The Testing Center, in Career Services, administers, scores, interprets, evaluates, and utilizes the results of various examinations useful in life and career planning. The center offers the following admission exams: ACT, Actuarial, GMAT, GRE, LSAT, MAT, MCAT and the TOEFL. It also offers the following exams for credit: CLEP, Advance Placement, Foreign Language, GED and Certification exams. Placement exams for Math, Statistics and English are also administered. Multicultural Student Services (MSS) focuses on USU‘s commitment to cultural diversity and the recruitment, retention, and development of Native American, African-American, AsianAmerican, Pacific Island and Latino students. (http://www.usu.edu/multiculture) Office of Student Conduct supports the mission of the university by providing programs and services designed to meet the educational and developmental needs of students in relation to community standards, civility, accountability, diversity, respect and, truth. This unit serves as the central coordinating office for the university‘s student code violations and maintains student disciplinary records. Web site under construction. (http://www.usu.edu/testing_services) Children’s House provides high-quality child care and education programs for the young children of students, staff, and faculty. (http://www.usu.edu/childrenshouse) Counseling Center supplies confidential mental health services to students on the USU campus. The services include individual, group, and relationship counseling; crisis and consultative sessions; psycho-educational assessments; and informational presentations about student mental health issues. Services are free for qualified students. (http://www.usu.edu/counseling) Outreach Coordination is a new unit that enhances the communication and resources between Student Services on the USU main campus and the USU Regional Campuses and Distance Education. This unit focuses on assessing the needs of our Regional Campus colleagues and then providing information and resources to enhance their daily operations. Web site under construction. GEAR Up is a precollege-age program that prepares students to enter and succeed at the university level. Gear Up provides junior high and high school students with tutoring, mentoring, academic and career preparation, as well as UBSCT and ACT Disability Resource Center provides qualified persons with disabilities equal access to university programs, services, and activities as required by the Americans with Disabilities Act and Rehabilitation Act. The center affirms the right of persons with disabilities to obtain access 152 preparation, financial aid and scholarship workshops, and campus tours. Web site under construction. simply enjoy life. The center is a clearinghouse for student involvement and for leadership opportunities (http://www.usu.edu/asusu/). Academic Service Learning, part of SILC, is a credit-bearing educational experience where students can gain a broader understanding of course content, earn a deeper appreciation of the discipline, help meet community needs, reflect on service activities, and develop an enhanced sense of civic responsibility. Many opportunities for service-learning are available for USU students. (http://www.usu.edu/generalcatalog/20072009/print/pdf/95AServLearn07.pdf) Registrar’s Office provides the campus community with information and services in registration, academic records, scheduling of classes, graduation, veterans services, and microfilm/imaging. These services are provided to on-campus students as well as regional campus students. Services are available online or in person. (http://www.usu.edu/registrar) Retention and First-Year Experience is charged with improving student success and retention. Its programs and services are designed to integrate students into the academic community of USU. Established in Fall 2006, the office is poised to have an impact on students at the time of entrance to the university, through the first year, and throughout their college experience. (http://www.usu.edu/rfye) This office also manages the Student Orientation, Advising, and Registration (SOAR) program. (http://www.usu.edu/soar Student Publications The Utah Statesman, the primary student media vehicle, is a newspaper published three times weekly during the academic year. The Utah Statesman is also published online, updated regularly, and emailed to a subscription list. The Online Statesman receives approximately 4,500 hits per day during the academic year. (http://www.utahstatesman.com) Student Support Services seeks to support disadvantaged students who have potential to meet the challenges of higher education by strengthening and developing their academic and self-management skills. Its focus is to insure that participants in the program have a realistic chance to persist in school and graduate from USU. It provides services to enhance students' academic success, personal skills, and social skills. (http://www.usu.edu/sss) Student Health and Wellness Center provides a clinic for primary health care for students at USU. To accomplish this, the center provides the services of a psychiatrist, doctors, nurse practitioners, physician‘s assistants, nurses, laboratory technologists, health educators, pharmacists, and dietitians. The goal is to help students achieve and maintain wellness while at USU. (http://www.usu.edu/health/HOME.html) The Wellness Center, housed with the Health Center, assists USU students, staff, and faculty in developing the life skills necessary to enhance their personal wellness and their ability to be successful in five areas of life: physical, mental/emotional, social, economic, and spiritual. The center is located north of the Romney Stadium. (http://www.usu.edu/swc) Taggart Student Center (TSC) is the community center of the university for all members of the university family--students, staff, faculty, administration, alumni, and guests. As the "living room" or the "hearthstone" of the university, the TSC provides for the services, conveniences, and amenities that members of the university family need in their daily life on campus and for getting to know and understand one another through informal association outside the classroom. (http://www.usu.edu/tsc). The Card Office, located in the TSC, is where students receive their USU ID cards. These cards allow students access to many campus resources and events and can be used for debit Student Involvement and Leadership Center (SILC) helps students discover a wide array of extracurricular opportunities designed to round out their educations. Whether students are longtime theater junkies, committed to service, or interested in a new sport, there are countless ways to get involved, meet new people, and 153 and dining accounts. This office also provides customer service assistance, information, maps, and problem-solving aid to students, staff members, and visitors. http://www.usu.edu/usucard/customer.html. Honors gives undergraduates the opportunity to pursue enhanced course work in their University Studies requirements, as well as their area of major study. A limited number of new freshmen are invited to join the Honors Program each year and continuing students may join if they maintain a minimum GPA of 3.0. (www.usu.edu/honors) University Advising provides information regarding USU requirements, academic policies and procedures, academic program planning, transfer articulation agreements, and services provided by the university. It also manages the Peer Advising Program and provides advising for undeclared students. (http://www.usu.edu/advising) Housing Services supplies comprehensive housing services for a variety of students including singles, family, summer citizens, and conference participants. (http://www.housing.usu.edu/) Utah Conservation Corps is dedicated to improving public lands and the communities that surround them through partnership projects, service, and education. (http://www.usu.edu/ucc) Office of International Students and Scholars serves as the primary link between the students and the local and governmental agencies around the world. The office provides admission assistance, advising on immigration matters as well as academic, personal, and social adjustment issues of international students, scholars, and their families. (http://www.oiss.usu.edu/) Women’s Center and Re-entry Student Services serves as an advocate for women, educating various campus and community constituencies on the changing status of women and gender-based issues through a variety of programs and activities. The center provides services and opportunities for women and men, and demonstrates USU‘s commitment to being an inclusive and equitable campus community. (http://www.usu.edu/womencenter/) Parking and Transportation Services oversees sale of parking permits, physical maintenance of parking lots and structures, enforcement of parking regulations, parking-related issues with event management, and university-wide shuttle service. (http://www.usu.edu/parking/) The following units are not a part of the Division of Student Services, but provide important support services for students. USU Police Department consists of 12 fulltime police officers, three full-time fire marshals, and two administrative support staff. The primary mission is to provide for public safety needs of the campus and also incident response services. (http://www.usu.edu/usudps) USU Bookstore has the responsibility to provide goods and services at the lowest possible prices consistent with sound business policy. Its diverse selection of books, collegiate clothing, and supplies reflects the wide variety of backgrounds and interests that are found at the university. (http://www.bookstore.usu.edu) 3.A.2 Division of Student Services Staff. The Vice President for Student Services leads DSS. He/she reports to the university president and attends the vice presidents‘ meeting and the president‘s Executive Committee. As this is written, the vice president is serving in an interim role after having significant experience and history with Student Services at USU. Dining Services provides for the residential, catering, and general food services needs of students, faculty, and staff. It also provides catering services for both on- and off-campus clientele. (http://www.usu.edu/dining/) Since the last accreditation in 1997, USU has had two vice presidents and three interim vice presidents of Student Services. The university 154 has also had two changes of presidents. Because of organizational and philosophical differences, there have been departments shifted in and out of Student Services during the last 10 years. This has been disruptive to staff efforts to develop a consistent priority on assessment. In the future, the organizational structure should be much more stable. 107 professional staff, 11 graduate assistants, 3 pre-doctoral interns, and 74 support staff. Most units employ work-study students, student employees, and paraprofessional student employees. Table 3.1 shows the DSS staff profile. An organization chart is found at http://aaa.usu.edu/FactsFigures/OrgCharts/vp_st udent_services.pdf and DSS staff vitae are at http://aaa.usu.edu/Assessment/DSSVita.aspx. In addition to the vice president and interim associate and assistant vice presidents, DSS has Table 3.1. Student Services Staff Profile Female Male Degrees: Ph.D, Ed.D. MD, JD, MSW MA, MS BA, BS AA, AAS, Certificate, etc. Years Experience in field: None less than 5 5 – 10 11 – 15 16 – 20 more than 20 Full-time: 9/10 months 12 months Part-time: 9/10 months 12 months Professional 73 35 Support 63 11 Student 197 26 Other 28 33 12 6 41 47 1 29 3 2 3 4 1 15 7 27 22 18 35 18 1 34 14 4 8 11 13 82 5 7 91 2 49 1 4 9 9 Performance appraisals are conducted annually in DSS, with written job descriptions as the basis for these evaluations. The annual appraisals assist in implementing salary increases and staffing changes. 70 43 3 4 4 approved by the unit head and/or vice president, depending on the scope of the policy. When appropriate, university legal counsel is consulted and their guidance is followed. Several policy and fee boards involve students, faculty, and staff. The Taggart Student Center Policy Board is made up of 10 voting members, of which five are students and the chair of the board is a student. This board meets at least three times a year and serves as an advisory 3.A.3 Policies and procedures for student development programs and services. Existing policies and procedures within DSS comply with and support the policies and procedures of USU. When new policies are created, they are 155 committee on all matters of Taggart Student Center policy. monies, grants and donations/gifts. The staff has received modest salary increases; however, operating budgets have remained unchanged for the last 20 years. With increased costs for telephone services, postage, and computer technology, resources are scarce. University fiscal management and monitoring procedures are followed by all DSS units. Grants are monitored by both the university and the funding agency. The Student Fee Board is made up primarily of students and is responsible for providing students with direct input into decisions regarding the disposition of student fees and acts based on the following principles: (a) Students should pay fees to support facilities, programs, and/or activities that they desire. Student fees should not generally be used for programs or services that can be supported by state or auxiliary funds. Standard 3.B – General Responsibilities 3.B.1 Characteristics of the USU student population and provision for learning and special needs. Table 3.2 shows the USU student profile from Fall 2003 to Fall 2006. Data are grouped by students on the main campus, students registered for regional campus and distance education (RCDE) courses, and USU totals. All students who take any courses on the main campus are included in the ―Main Campus‖ column. Students who take any RCDE courses are included in the ―RCDE‖ column. The ―USU Total‖ column eliminates the duplicates (e.g. if a student is taking both main campus and RCDE classes, they are only counted once in the total column). (b) Budget information regarding the disposition of student fees should be easily available for public review. (c) There should be a process by which new and present fees can be evaluated. The Campus Recreation Policy Board is an advisory and policy-making body that oversees the recreation and activity facilities on campus. The Campus Recreation unit is almost entirely funded by student fees. This board ensures that student fees are used wisely and has three voting student members and is chaired by a student. 3.A.4 Human, physical, and financial resources for student services. The majority of DSS units are located in the Taggart Student Center (TSC)--a three-story building centrally located on the campus next to the parking terrace and the University Inn. Several units are located in the bottom of the University Inn. The original TSC building was completed in 1952 with additions completed in 1964, 1987, and 1997. Design and placement of offices and units located in the TSC is to have as many student services located in one building as possible, making student access to services easier. It also helps units communicate more effectively and better coordinate services and functions. Funding for DSS comes from several major sources: education and general funds, student fees, fees for services, federal government (financial aid), operating and maintenance 156 TABLE 3.2. USU Student Profile--Fall 2003 - Fall 2006 ENROLLMENT Headcount FTE F 03 16,460 13,565.9 USU - MAIN CAMPUS F 04 F05 F 06 16,130 14,458 14,444 13,146.6 12,515.5 12,505.7 Regional Campus/Distance Education F 03 F 04 F05 F06 7,014 7,778 10,022 10,109 3,667.8 4,066.6 4,067.7 4,128.0 F 03 23,474 17,233.7 USU - TOTAL F 04 F 05 23,908 23,107 17,213.2 16,583.1 F 06 23,623 16,633.7 TIME STATUS Full-Time Part-Time Total F 03 12,341 4,119 16,460 USU - MAIN CAMPUS F 04 F05 12,740 11,867 3,390 2,591 16,130 14,458 F 06 11,607 2,837 14,444 Regional Campus/Distance Education F 03 F 04 F05 F06 1,303 1,297 2,480 2,132 5,711 6,481 7,542 7,977 7,014 7,778 10,022 10,109 F 03 13,644 9,830 23,474 USU - TOTAL F 04 F 05 14,037 13,301 9,871 9,806 23,908 23,107 F 06 13,050 10,573 23,623 DEGREE-SEEKING Degree-Seeking NonDegreeSeeking Total F 03 16,318 USU - MAIN CAMPUS F 04 F05 F 06 15,069 14,162 14,167 Regional Campus/Distance Education F 03 F 04 F05 F06 2,109 4,703 4,540 3,948 F 03 18,427 USU - TOTAL F 04 F 05 18,041 17,354 F 06 17,216 277 14,444 4,905 7,014 5,047 23,474 5,867 23,908 6,407 23,623 CLASS LEVEL Freshmen Sophomore Junior Senior UG Unclassified Undergraduate Total Master Doctoral Grad. Unclassified Graduate Total Total F 03 3,419 2,980 3,106 4,408 45 F 06 3,321 2,594 2,667 4,059 138 Regional Campus/Distance Education F 03 F 04 F05 F06 499 698 626 641 476 757 750 679 409 804 736 704 770 1,488 1,346 1,163 3,670 4,261 4,352 4,702 F 03 3,918 3,456 3,515 5,178 3,715 USU - TOTAL F 04 F 05 3,601 3,531 3,353 3,093 3,392 3,120 5,368 5,144 4,280 4,412 F 06 3,876 3,074 3,137 4,856 4,832 12,779 1,025 571 69 1,665 14,444 5,824 55 0 1,135 1,190 7,014 7,889 1,897 69 254 2,220 10,109 19,782 2,014 539 1,139 3,692 23,474 19,994 1,993 591 1,330 3,914 23,908 19,300 2,688 623 496 3,807 23,107 19,775 2,892 637 319 3,848 23,623 GENDER Male Female Total F 03 8,605 7,855 16,460 USU - MAIN CAMPUS F 04 F05 8,018 7,527 7,331 6,931 15,349 14,458 F 06 7,663 6,781 14,444 Regional Campus/Distance Education F 03 F 04 F05 F06 2,755 4,324 4,047 3,902 4,259 5,992 5,975 6,207 7,014 10,316 10,022 10,109 F 03 11,360 12,114 23,474 USU - TOTAL F 04 F 05 11,472 10,925 12,436 12,182 23,908 23,107 F 06 11,144 12,479 23,623 ETHNICITY Am. Ind./AK Native Asian/Pac. Islander Black, non-Hispanic Hispanic Minority Total White, non-Hispanic Other/Unspecified Non-Resident Alien Total F 03 78 229 91 300 698 14,529 329 904 16,460 USU - MAIN CAMPUS F 04 F05 65 62 220 199 93 88 317 305 695 654 13,551 12,387 311 393 792 1,024 15,349 14,458 F 06 59 204 107 287 657 12,422 522 843 14,444 Regional Campus/Distance Education F 03 F 04 F05 F06 89 119 96 102 49 146 125 110 27 37 46 54 149 236 225 260 314 538 492 526 5,766 8,907 8,198 8,311 639 585 432 519 295 286 900 753 7,014 10,316 10,022 10,109 F 03 167 278 118 449 1,012 20,295 968 1,199 23,474 USU - TOTAL F 04 F 05 180 154 342 304 119 119 517 502 1,158 1,079 20,882 19,402 869 799 999 1,827 23,908 23,107 F 06 157 305 150 526 1,138 19,928 1,013 1,544 23,623 142 16,460 13,958 1,959 539 4 2,502 16,460 280 15,349 296 14,458 USU - MAIN CAMPUS F 04 F05 3,068 3,031 2,919 2,600 2,971 2,704 4,542 4,337 20 65 13,520 1,226 521 82 1,829 15,349 12,737 1,078 554 89 1,721 14,458 USU - MAIN CAMPUS GEOGRAPHIC ORIGIN Utah Other U.S. U.S. Unknown Foreign Unknown Total F 03 11,094 4,217 216 923 10 16,460 AVERAGE AGE Undergraduate Graduate F 03 22.4 31.5 F 04 10,584 3,749 187 811 18 15,349 F05 10,659 2,995 69 576 159 14,458 5,613 10,316 8,008 926 129 1,253 2,308 10,316 5,482 10,022 7,810 1,698 104 410 2,212 10,022 6,161 10,109 Regional Campus/Distance Education F 06 NA NA NA NA NA NA USU - MAIN CAMPUS F 04 F05 F 06 22.4 22.4 22.2 29.8 30.0 29.9 F 03 5,707 739 97 266 205 7,014 F 04 8,340 1,307 137 327 205 10,316 F05 8,280 856 20 462 404 10,022 F06 Regional Campus/Distance Education F 03 F 04 F05 F06 23.4 23.3 23.0 22.5 41.5 38.9 38.3 38.6 157 5,753 23,107 USU - TOTAL F 03 16,801 4,956 313 1,189 215 23,474 F 04 17,762 4,561 307 1,058 220 23,908 F 05 17,973 3,520 83 982 549 23,107 F 06 NA NA NA NA NA NA F 03 22.7 34.7 USU - TOTAL F 04 F 05 22.6 22.5 35.2 34.9 F 06 22.2 34.9 Total 23.8 23.3 23.3 23.1 AVERAGE ACT COMPOSITE New Freshmen F 03 23.6 USU - MAIN CAMPUS F 04 F05 F 06 24.1 23.7 23.7 AVERAGE HIGH SCHOOL GPA New Freshmen F 03 3.56 USU - MAIN CAMPUS F 04 F05 F 06 3.57 3.54 3.53 26.5 26.8 24.6 24.7 Regional Campus/Distance Education F 03 F 04 F05 F06 20.9 19.8 20.5 20.0 F 03 23.5 USU - TOTAL F 04 F 05 23.7 23.5 F 06 23.4 Regional Campus/Distance Education F 03 F 04 F05 F06 3.25 3.02 3.12 3.0 F 03 3.54 USU - TOTAL F 04 F 05 3.52 3.51 F 06 3.49 Considering USU total enrollment, females constitute a slight majority of students and about five percent are minority students. About four percent of USU students are international students. Three-quarters of USU‘s students come from Utah, while 15% to 20% of the student body comes from out of state. The average age of undergraduate students is 22 and the average age of graduate students is almost 35. 26.4 26.0 24.5 opportunity to take a course entitled ―Strategies for Academic Success‖ taught by the DRC learning disabilities specialist. This class is also offered in an online format. Students report that this instruction is very helpful. The Disability Resource Center administers a small scholarship program which includes two endowed scholarships and other awards based on private donations and funds earmarked for disadvantaged students. These scholarships are offered to both on-campus and distance education students. The Disability Resource Center (DRC) works closely with more than 600 students each year. The number of students served has remained fairly constant over the past five years, with the greatest increase in the number of students with learning disabilities and psychiatric conditions. Students report that the services that the DRC provides are helpful and effective. Customer service surveys gave the unit a performance rating average of 4.7 on a 5-point scale. However, one challenge faced by the DRC is providing enough interpreters for deaf students. Student Support Services is a federally funded program serving disadvantaged students by providing holistic and integrated services. The focus of this office is to insure that participants in the program have a realistic chance to persist in school and graduate from USU. To accomplish these objectives, the unit provides services such as academic advising, course selection, tutoring, financial aid planning, instruction in mathematics, and studying and reading skills development. Providing services in these areas corresponds to the university‘s mission to support student‘s intellectual development, personal growth, and community advancement. The six-year graduation rate for students with disabilities at USU is 44% compared with an institutional rate of 47%. According to the National Center for Education Statistics, the nationwide graduation rate for students with disabilities is 53%. Students with disabilities must meet USU admission standards. However, there is an opportunity for students who do not meet these standards to attend USU through the Distance Education programs. Distance Education students with disabilities are provided with DRC services such as sign language interpreters, note takers, accommodated testing, and assistive technology. Distance Education students at the Logan campus are also afforded the The Student Support Services program is filled yearly to its maximum number of 190 participants, determined by federal funding. Retention rates among the program participants have met the stated program goal. Based on the Annual Performance Report for the academic year 2003-2004, the retention rate for the program participants was 79%. For the year 2004-2005 the retention rate was 73%, and for 2005-2006, it was 81%. 158 24.3 Based on a longitudinal evaluation study, 72% of the Student Support Services participants in the Fall 1999 cohort had graduated by Spring 2005 and 75% of the participants in Fall 2000 cohort had graduated by Spring 2006. Student Support Services participants have continued to have a high graduation rate compared to both the general population and the eligible non-participants. vice presidents, and members of student government. Meetings are held quarterly, the agenda and order of business are set by students, and the meeting is chaired by the student body president. Central administration is responsive to the recommendations of student leaders, takes them under advisement, and directs them to appropriate offices for resolution. Faculty involvement in the development of polices through student services occurs several ways. The Campus Recreation unit currently has two committees--the Campus Recreation Policy Committee and the Campus Recreation Fee Committee--that meet to review and update policies, budgets, review and approve/ disapprove requests, and advise the unit. There is one faculty representative on the Campus Recreation Policy Committee. The Student Media Board is an advisory board that helps select the leadership of student media and directs the bylaws by which those media are supervised. Faculty members sit on this board and periodically meet with the student leaders of student-funded media to monitor their success. USU‘s 2006 Graduating Students Survey showed that more than 50% of graduating students are married and almost 25% have at least one child. The Children‘s House provides a service for some of these married students. The goal of the House is to provide and maintain a high-quality inclusive early care and education program for young children of students, staff, and faculty parents of Utah State University. Planning is in progress to expand USU daycare offerings for students and faculty. 3.B.2. Student role institutional governance. The Associated Students of Utah State University (ASUSU) is comprised of 16 elected and 5 appointed student leaders. The body consists of the student body president, nine vice presidents, and seven senators representing each academic college, four program directors, and an administrative assistant. The charge of this body is to share in the overall governance of the institution. The university takes pride in the close relationship it has established and maintained with student government and there is a spirit of shared governance and collaboration. The student body president is a voting member of the University Board of Trustees. ASUSU representatives serve on many key university, faculty, and administrative committees and boards. The Taggart Student Center Policy Board is chaired by a member of ASUSU and has three other ASUSU members, as well as a faculty representative. 3.B.3 Policies on student responsibilities and rights. Information on student responsibilities and rights is found in ―The Code of Policies and Procedures for Students at Utah State University‖ (Student Code). The Student Code contains specific sections on students‘ rights and responsibilities. It addresses misconduct matters, honor code or academic violations, and provides for a student grievance procedure. Matters dealing with the Student Code are handled by the Campus Judicial Office. The code establishes a board for each of the above matters and this board is fully functioning. It is made up of four students and two faculty or staff. Hard copy of the code is available at the Campus Judicial Office and also online at http://www.usu.edu/studentservices/studentcode/ This involvement allows student leaders input into decisions regarding all facets of the university. Student leaders identify research and study campus problems, write legislation, and make specific proposals to faculty, directors, department heads, deans, and central administrators. The research and legislation passed by ASUSU is presented to the Staters‘ Council which consists of the president, provost, 159 The mission of Risk Management Services (RMS) is to assist university administrators, managers, and other personnel in the prevention or minimization of unintentional losses and to obtain timely and equitable recovery of insured losses. Along those lines, RMS provides active consulting to individual students, student groups, and student advisors to help ensure that student activities are conducted in a manner that mitigates the risk of a loss of property or infliction of personal injury. 3.B.4. Safety and security of students and their property. USU does all that is possible for the safety and security of its students and their property. The university has its own police department with full peace officer status to better serve the campus community. The USU Police Department has a close working relationship with the Logan City Police Department and other law enforcement agencies throughout the valley to further enhance the safety of students. The mission of the USU Police Department is to protect life and property, provide service, and provide the campus community with a peaceful and safe environment. To accomplish this mission, the department provides 24-hour police coverage of the campus, including a 911 emergency dispatch center. In addition, the university has a Risk Control Committee representing a wide cross section of the campus. This committee studies university activities and makes recommendations to student groups and their advisors to diminish loss exposures. In the event that a student is injured through the sole negligence of the university, USU has a $10 million personal injury liability policy in place to settle any claims. The USU Police respond to and investigate all reports of crime and suspicious circumstances on campus, conduct routine preventive patrols, provide services, lock buildings, conduct crime prevention programs, provide traffic enforcement, provide security and crowd control at special events, and enforce appropriate university rules and regulations. 3.B.5. General catalog. USU publishes a General Catalog every two years that contains information essential to students and prospective students, including the university mission and role statement; admission, registration, financial aid, and residency policies and procedures; students‘ responsibilities; degree programs; degree-completion requirements; transfer credit guidelines; course descriptions; tuition, fees, and other charges; refund policies; the Family Educational Rights and Privacy Act (FERPA); and other items relative to attending the institution or withdrawing from it. To keep the students and others informed, the USU Police Department provides a weekly police blotter which is published in the campus newspaper. In addition, in the first issue of the newspaper each academic year, information detailing how to stay safe and keep property safe is published. The department web site includes information on crime statistics and crime prevention programs. This web site is found at www.usu.edu/usudps. In addition, the General Catalog covers information on student activities, including student government, athletics, student services, academic support programs and services, and special academic programs. The catalog also contains information on student conduct and academic honesty. Hard copy is available, but students are encouraged to access information online at http://www.usu.edu/ats/generalcatalog/. The Fire Marshal division of the USU Police Department consists of three individuals; one Fire Marshal and two Deputy Fire Marshals. Their primary responsibilities include building inspection to ensure fire code compliance, fire extinguisher maintenance, responding to alarms, and fire prevention instruction. They also provide consultation for facilities planning and code compliance in new construction and remodeling projects. All entering freshmen receive the General Catalog when they participate in Student Orientation, Advising, and Registration (SOAR), which is required of all new freshmen. At SOAR, students are taught how to use the 160 catalog and are shown where to look up specific topics such as degree requirements, registering and withdrawing from classes, course descriptions, and available student resources. Questions were asked relating to ease and friendliness of processes. Many suggestions were obtained and shared with providing departments. Improvements were made. During Spring 2007, the student council focus was on inclusiveness. Surveys are being used to gather information which will be used to enhance programs and offerings for all students. These processes will be ongoing with additional students and a constant focus on improvement. 3.B.6 Appropriateness, adequacy, and use of student services and programs. A staff member in the office of the Vice President for Student Services has been given the charge to train and consult with the units to see that each uses CAS standards to evaluate and complete self-studies annually. This is a recent assignment given by the vice president. Some units have been using CAS standards for assessment since the last NWCCU accreditation and their web sites display this information. Service Teams. In Fall 2006, DSS identified three service team groups that share in like service offerings--Student Life, Student Assistance, and Enrollment Management. The purpose of these teams is to enlarge horizontal communications among and between the units with the outcome of enhanced student service and inclusiveness. These teams meet monthly and report their progress to the overall directors meetings. In addition, the Office of Analysis, Assessment, and Accreditation (AAA) administers or coordinates a series of university-wide surveys to collect information on the demographic characteristics, activities, attitudes, and opinions of current and former USU students. Some surveys include questions regarding services and offices within DSS. Survey reports are at http://aaa.usu.edu/factsfigures/surveys.asp. Diversity Organization. Currently, there is discussion about the organizational structure of diversity and how well the division is meeting the needs of all students. The goal is one of integration and sharing in knowledge and understanding of others. Realignment of the traditional structures is being reviewed. 3.B. Challenges and Recommendations Diversity issues are always a concern on any campus. While the campus is largely homogeneous in nature with a predominant culture, there are students from some 90 countries and virtually every state in the nation. This diversity raises a need for inclusiveness among all the students. Questions dealing with safety, acceptance, and quality of student life are always issues needing constant evaluation. Standard 3.C – Academic Credit and Records This is a dynamic time for USU and particularly for student services. Several approaches are being explored and programs being implemented to address this changing environment. Among the more recent efforts are the following: 3.C.1 Evaluation of student learning and award of credit. The standard for academic course credit, as identified by NWCCU and followed by USU, is that one credit be awarded for three hours of student work per week during a 15-week semester. For traditional courses, this is interpreted as one 50-minute class period plus two hours of study per week for each credit. This standard is also used to assign credits for courses that do not meet for 50-minute periods. Student Advisory Council. In Fall 2006, a DSS Student Advisory Council was formed. This student group consists of 25 students selected from 20 different student groups on the campus. During fall semester, the group focused on processes and procedures required of students. 3.C.2 Criteria for evaluating student performance and achievement. The criteria for evaluating undergraduate student performance is program or unit driven. Criteria for evaluating theses and dissertations are primarily established at the department level. Uniform thesis and 161 dissertation evaluations are encouraged through established practice of three-member supervisory committees for master‘s candidates and five-member supervisory committees for doctoral candidates. Ordinarily, committee members must have full-time faculty (tenure track) appointments at the assistant professor level or higher. Others may serve on supervisory committees with the approval of the department head and graduate dean. Central monitoring of evaluation criteria takes place within the School of Graduate Studies. It is the role of the Graduate School to ensure that standard practices are followed in thesis/dissertation format (i.e., presentation). Upon recommendation of the graduate dean, theses and dissertations can be made available for outside review. The university requires all theses and dissertations be archived at University Microfilms International. Continuing Education Unit (CEU) or Professional Education Unit (PEU) is available. This is non-academic credit and is not recorded on the academic transcript of a student. A certificate is generated to document completion of this type of credit. 3.C.4 Transfer credit. Course equivalency decisions are made by the academic departments. USU has articulated the entire catalogs from its top 17 feeder institutions. In addition, many other institutions have been identified for which USU will accept an associate degree as satisfying the General Education portion of the University Studies requirements. Transfer Credit Guidelines and a summary of Transfer Articulation Agreements are found in the General Catalog. The Utah legislature has mandated a ―common course numbering system for all state schools. Schools have recently implemented this program, which will facilitate common lowerdivision course numbers and the same course materials being covered at all institutions in the Utah System of Higher Education. USU maintains a comprehensive articulation web site at http://www.usu.edu/transfer. 3.C.3 Clear and well publicized distinctions between degree and non-degree credit. All courses numbered below 1000 are remedial courses, will not satisfy baccalaureate requirements, are nontransferable, and are not calculated in GPA. USU courses numbered 1000 or above are degree credit and may be applied toward a degree. If there are limitations on degree credits counting toward a degree, they are clearly spelled out. (For example, lower/upper division credit meeting minimum or maximum hours allowable for majors, minors, and USU requirements for graduation.) Students may appeal to have credits evaluated from an institution that is not regionally accredited through the Registrar‘s Office. A course description is given to that office and forwarded to the appropriate academic department for special consideration. If departmental approval is granted, the credit recommendation is forwarded to the Registrar and the credit is posted to a student‘s record. If credit is denied, students are notified that the department will not accept the credit. Such distinctions are publicized in the General Catalog. Student transcripts clearly note when any credit awarded is non-degree credit. Remedial courses display the @ symbol next to the course grade. The transcript indicates that the @ symbol designates the course as a remedial course and that the credits are not used in calculating the grade point average and do not count toward a student‘s earned hours. Additionally, institutional publications explicitly indicate if credit will not be recognized for a degree. In particular, limitations on creditbearing courses counting toward a degree taken by non-matriculated students are found in the General Catalog. 3.C.5 Security of student records, admission and programs. Student records are classified into the following categories: Paper copies. Original paper transcripts exist for ALL academic records through 1980. Microfiche/Microfilm. In an effort to preserve the records and data maintained therein, 1:1 copies of all records were made and are 162 continuously maintained in three locations--one localized in the Registrar‘s Office, another in the archives in the Merrill-Cazier Library, and the final backup storage copies are stored in an offsite storage facility in Salt Lake City. the documents are scanned, they are stored in a vault in the Registrar‘s Office. One of the biggest challenges in this area is the result of the document imaging system being down for approximately 18 months. Electronic Imaging--Electronic Student Records System (Banner/Sungardhe). Electronic imagine of all paper documents determined to be academic records are stored by electronic means. An optical storage system is in place to meet all federal records compliance needs. This information is backed up incrementally on a weekly basis and in a three-tier rotation schedule. The database and other vital files are backed up locally and on external storage. Processes are being finalized to insure off-site storage and also disaster recovery needs. Since the system was brought back into functionality several months ago, the imaging backlog has been eliminated for the Registrar‘s Office. Efforts are now being made to eliminate the imaging backlog from the Admissions Office by August 2007. In the interim, the records that are ready to scan are currently stored in the vault in the Registrar‘s Office. Documents that are not ready for scanning are still maintained in the Admissions Office. A goal has been set to have a long-term document imaging plan in place by June 2008 that will allow Admissions and Registration to use one system that will meet the needs of both offices. Another goal is to store more recent CDs and DVDs of archived records in a secure storage facility, such as Perpetual Storage. Student Data Records System (Banner/ Sungardhe). Since 1980, USU has been using electronic systems to manage student records. At this time, efforts were made to convert information from the above resources to an electronic data set. This process is still in progress. All new records are maintained and stored electronically from 1980 forward and efforts are made to digitize/convert archived pieces. In conjunction with IT Services best practices, all records are only accessible by parties authorized to do so. Students have access permission as it pertains to their student data and in accordance with FERPA guidelines. University employees and officials have permission delegated pertinent to their function as it pertains to these records. Standard 3.D – Student Services 3.D.1 Student admission policies. The institution adopts student admission policies consistent with its mission as both a land-grant and research university. Students attending the university for the first time are admitted on the basis of an index score, which is a reflection of high school grades and ACT or SAT scores (See Table 3.3). Entering students must have an acceptable index score in order to be admitted. Current USU policies regarding the index score are that students having an index score of 90 or higher are very likely to be admitted. Students must have an ACT composite score of 18 or higher, regardless of what their overall admission index score is. A cumulative grade point average of 2.5 or higher in high school coursework is also required. In cases where the applicant is younger than 25 years, official ACT/SAT results are also required. Exceptions to the preceding regulations are made for applicants who have not graduated from high school who may substitute GED scores. These data are stored in a non-disclosed backup location locally and one being developed offsite for disaster and other recovery needs. 3.C. Challenges and Recommendations Academic records are maintained by the Registrar‘s Office. Copies of older records are maintained offsite with Perpetual Storage in Salt Lake City. USU currently stores microfiche and microfilm securely in this facility. Recent documents are scanned and saved electronically using PaperClip software. Until 163 Transfer students are admitted to USU if they have at least 24 semester credits earned at another institution (or at one of USU‘s regional campuses) and a transfer GPA of 2.50 or higher. Those with GPAs between 2.20 and 2.49 are considered on an individual basis. However, many USU undergraduate majors require higher GPAs for admission. Enrollment Management Team and recommendations are forwarded to the university‘s Executive Committee for approval. The Admissions Committee works closely with the Vice President for Student Services to ensure all requirements remain consistent with the institution‘s mission and goals. The USU Admission‘s Report required by NWCCU is at http://aaa.main.usu.edu/Assessment/Standard_T hree/Standard%20Three-TABLE%201Admissions%20Report.pdf . Requirements for admission to the university and its programs are reviewed annually by the Table 3.3. Admissions Index various public and private sources are administered by program staff and serve to retain students. 3.D.2 Attention to ethnic, socioeconomic, and religious diversity. The institution offers various support services to attract and retain a diverse student body. Multicultural Student Services (MSS) is a retention-based office that supports and involves students. MSS provides a freshman orientation program which serves from 60 to 90 new students annually. The office also provides life skills transition courses for new students, serving between 50-75 new freshmen. Instructors serve as secondary advisors, facilitating connections to appropriate campus departments as well as academic tutors. The courses also offer a peer mentoring component which involves approximately 70 students and mentors. Scholarships and stipends from Multicultural representation on the university student council is offered by the ASUSU Diversity and Organizations Vice President. MSS also provides six different ethnic organizations to promote student development and enhance the social/cultural environment on campus. Each organization sponsors 15 to 20 annual events, including heritage weeks, socialization events, ethnic celebrations, service projects, and other programs to promote cultural understanding. Programs are publicized on campus and in the greater community, and in 164 many cases draw hundreds of participants. Additional community outreach efforts include hosting of low socioeconomic, firstgeneration/ESL, and Native American students to campus. international students and scholars. American students, faculty and members of the community are also invited to participate in all of the activities. A two-day orientation session is held to assist new students with all of the processes necessary to have a successful academic experience at USU. The OISS also initiates focus groups to receive feedback from the students. USU is part of the GEAR UP statewide education program, with the university serving northern Utah. GEAR UP stands for Gaining Early Awareness and Readiness for Undergraduate Programs. It is a discretionary grant program designed to increase the number of students who are prepared to enter and succeed in postsecondary education. International students participate in various programs organized through the OISS and the International Student Council (ISC). Several hundred students presented programs to some 3,000 people in the Logan area through schools, clubs, churches, and community organizations. The ISC represents the interests of international students on campus and is organized under OISS. The council sponsors activities and carries out such programs as International Education Week, field trips, the International Banquet, Mr. and Mrs. International Pageant, and many other activities. International students also organize associations representing their own countries when there are large numbers of students from the same country. These organizations provide support groups and social contacts with other individuals of similar ethnic or national interests. They also promote their own national observances and help provide programs for the community. The GEAR UP program at USU serves approximately 130 Cache Valley students four days a week at six school sites. The main services provided by GEAR UP are mentoring students daily, tutoring of core subjects: math, science, reading, and writing daily; workshops about higher education and careers monthly; and monthly educational activities or field trips. The program also provides 2-5 mentors and tutors for each site (based on the number of students in the program at the school site and based on need), making a ratio of approximately 4-to-1 mentor/tutor to GEAR UP student, for more personal tutoring and mentoring opportunities. GEAR UP also provides services for the parents of the students in the program. Parents are invited to certain workshops and meetings with GEAR UP personnel to talk about their student and his/her educational progression and intentions as well as general topics such as financial aid and scholarship opportunities. The OISS offers programs such as the International Peer Mentoring Program and the English Conversation Program. The Community and University Friends of International Students and Scholars (CUFISS) provide activities for international students and opportunities for students who express an interest in visiting an American home. Arrangements are made to invite the students into homes for dinners and other social gatherings. The International Friendship Committee, a group of volunteer women from the community, provides a weekly program for the wives of international students and scholars. The Office of International Students and Scholars (OISS) functions to help international students and scholars adjust to life at USU and to organize programs that will involve the students and scholars in the university and the community. More than 800 students, scholars and their families from 71 different countries are on USU‘s campus each year. The OISS assists students with admissions, immigration, academic, housing, cultural, and social adjustments, as well as personal advising and help with procedural matters. To help students adjust to life at USU and in the United States, a variety of programs are available to the 3.D.3 Placement policies and procedures. USU has developed a placement system to assist each student in identifying the appropriate course for English, mathematics and statistics, 165 and foreign languages. This information is explained to students in the General Catalog. English placement is based on an English ACT score or SAT verbal score. Students are not eligible to take the university‘s sophomore writing course (English 2010) until after they have earned 30 credits. If a student does not have an ACT or SAT score, or has not taken an articulated course, he/she may enroll in English 1010. programs including grants, work-study, student loans, scholarships, and student employment. The office administers federal programs in accordance with federal requirements. It helps students complete federal aid applications, verifies reported information, assesses need, makes federal awards, administers scholarships, oversees work-study payroll, coordinates aid across campus, and monitors required academic progress according to federal regulations and state requirements. Math placement is based on Math ACT or Math SAT scores. These scores designate the appropriate place to begin within the math sequence of the institution. The Banner enterprise software system is used to make awards and transmits data electronically to the Registrar‘s and Controller‘s offices for registration and disbursement. It records all transactions for auditing and reconciliation of accounts. All financial aid programs are audited annually in accordance with federal and state requirements. Institutional accountability is ensured by the following ongoing assessments: 3.D.4 Continuation or termination from programs, and appeal processes. The General Catalog outlines the requirements for continuation in, or termination from, its educational programs. Definitions of academic good standing, as well as probation, suspension, and dismissal, are clearly listed. The policy and procedure for readmission following academic suspension is specified, too. Additionally, the General Catalog records the policies of each academic college and department regarding the necessary requirements to remain in good standing. The Code of Policies and Procedures for Students at Utah State University clearly states the university‘s policies regarding termination from the university for nonacademic violations. Annual A-133 Audits State of Utah audits USU audits Student Satisfaction Survey Quality Control of Verification Staff feedback from daily interaction with students Audits for the past two years have given the Financial Aid Office a clean bill--zero findings. 3.D.5 Graduation requirements and the Student-Right-to-Know Act. Institutional and program graduation requirements are stated clearly in the General Catalog and on the major requirement sheets (www.usu.edu/majorsheets). Academic advisors and college deans, or their representatives, verify that a student has met all of the university and program graduation requirements. Rights and responsibilities of students are printed in the Schedule of Classes every semester. The Student Right-to-Know Act is at http://www.usu.edu/righttoknow/. Assessment is discussed in weekly staff meetings, training sessions, and annual retreats. Changes are proposed and endorsed by the staff in these meetings. Some specific examples of assessment-based change: Staff reorganization, combining phones/ front counter to more effective handle incoming questions which is done more and more online. Implementation of ACG and SMART grants. Counselors now handle specific portions of the alphabet to give continuity in service to students. All forms have been revised. 3.D.6. Financial aid programs: effectiveness and accountability. The Financial Aid Office helps students finance their education at USU through federal, state, and institutional aid 166 Financial aid information is available to students on the Internet. state. The last two audits had no findings of noncompliance. The specific objectives and plans for financial aid assessment are as follows: Objective #3: Train staff to meet changing demands. Staff members provide email feedback on the daily electronic training program and participate in open twice-weekly staff meetings and weekly functional group meetings. Paperwork is checked for accuracy with a quality control program. Students are invited to appeal decisions of staff and provide feedback. Survey results are at http://www.usu.edu/finaid. Objective #1: Provide accurate, timely service to students. A random-sample survey of students is conducted biannually to assess overall satisfaction with financial aid services. Computer reports are run at least weekly to monitor timeliness of student awards and disbursement of aid. 3.D.7. Information regarding the categories of financial assistance. Total financial aid awarded from 2002-06 is shown in Table 3.4. A complete report of historical changes in financial aids awards at USU is can be found online at http://aaa.usu.edu/Assessment/Standard_Three/Fin ancial%20Aid%20Stats.pdf. Objective #2: Maintain compliance with federal law. Random student files are reviewed for accuracy and compliance with regulation. Annual compliance audits are conducted by the Table 3.4. Total Financial Aid Awarded—2001-02 to 2005-06 YEAR PELL GRANT FFEL LOANS SEOG GRANT WORK STUDY PERKINS LOAN LEAP GRANT UCOPE GRANT TOTAL 01-02 02-03 03-04 04-05 05-06 15,906,614 18,519,208 19,332,019 18,455,292 15,717,722 27,050,070 28,205,309 30,506,718 31,387,045 30,766,587 830,288 928,385 773,374 991,519 808,562 1,011,306 1,573,297 1,373,646 1,094,420 1,346,755 1,715,407 3,067,730 3,395,752 4,337,057 2,509,800 218,681 276,569 279,530 314,163 316,800 480,935 427,466 149,944 254,156 322,622 47,213,301 52,997,964 55,808,964 56,833,952 51,788,868 In a 2006 survey, the majority of USU students (51%) considered the Internet their primary source of financial aid information, followed by personal contact with financial aid staff (33%), and printed information (6%). The office maintains detailed information on the internet (http://www.usu.edu/finaid/); is staffed for email, phone, and in-person consultation; and distributes printed material in the office, through mailings, and in recruiting and outreach programs. The university catalog and class bulletin also provide detailed aid information. The office is open to the public during standard business hours and sends staff members to public meetings throughout the state. gave the office the highest rating; over 90% gave it the highest or next highest ratings (on a five-point scale). Survey research of financial aid recipients shows ever-increasing satisfaction over the years with the services offered through the USU Financial Aid Office. In the 2006 survey, half of students Every student receiving a student loan must complete an online loan counseling program before receiving their first disbursement. Students also complete exit counseling 3.D.8 Student loans and institutional loan default rate. The Financial Aid Office regularly reconciles student loan accounts and monitors student borrowing. Students receiving Stafford loans receive regular disbursement notices from the state guaranty agency and from the office. As calculated by the U.S. Department of Education, the university‘s latest cohort default rate for Stafford loans is1.2%-much lower than the average national rate of 5.1%. 167 requirements when they finish their studies or drop below half-time enrollment. http://aaa.main.usu.edu/FactsFigures/PDFs/Surv eys/ConnectionsSurvey2006.pdf 3.D.9. New student orientation. Orientation for incoming students is offered as a three-part process. First, Student Orientation, Advising, and Registration (SOAR) is mandatory for incoming freshmen and optional for transfer students. SOAR assists with the enrollment process and provides a comprehensive orientation to the university. SOAR options include a concise one-day program, a more extensive overnight program, and a comprehensive four-day orientation with an outdoor element. An online orientation with an advising component is also available for students unable to attend an on-campus orientation. A special session is held for returning adult students. The final program, Peer Mentoring (introduced through SOAR and Connections), provides incoming freshmen with a peer mentor who keeps in weekly contact during the first year. Peer mentors send weekly e-mails containing dates and deadlines, a list of campus and community events, and helpful tips. During 2006, 89% of Connections students agreed or strongly agreed that these weekly contacts from their peer mentor were informative. Graduate students are invited to attend orientation sessions administered by their individual academic departments. 3.D.10 Academic and other educational program advisement. USU utilizes a decentralized model for academic advising. The University Advising (UA) Office reports to the Vice President for Student Services and serves undeclared, undeclared business, undeclared science and general studies students. In addition to advising students who have not yet selected a major, other services provided by UA include peer advising and publications such as the Advisor Handbook. This office is also responsible for coordinating a monthly advising meeting to disseminate information to academic departments. Prior to the beginning of each fall semester the unit provides an advising conference for both new and experienced advisors. Parent and family orientation is offered concurrently with most SOAR sessions. In 2006, 97% of SOAR participants indicated that their questions about attending Utah State had been satisfactorily answered. Also, 97% indicated that they knew how and when to pay their tuition and fees, and 98% felt comfortable modifying their course schedule in the future, following their attendance at SOAR. The second program, University Connections, is an optional first-year experience course offered the week before school begins. The course is designed to give a more in-depth orientation, including study skills and time management strategies, tips on working with professors, and information on clubs and organizations. The course is also offered during the semester in an eight-week format. Special sections are in place for athletes, honor students, and certain majors. Instructors include seasoned, tenured faculty, tenure-track faculty, and experienced DSS administrators and professional staff. Academic departments within each college provide advising for pre-professional and professional major students. At USU, many departments utilize a mixture of both full-time professional advisors and faculty advisors, while some departments only use one type of advising. These advisors deliver information with regard to major requirements, minors, and internships. Many departments also employ peer advisors. In 2006, 57% of incoming freshmen (1,454 students) took the course, filling it to capacity. In Fall 2007, new sections are being added to accommodate the demand. Eighty percent of Connections students agreed or strongly agreed that the class helped ease their transition to college. The latest survey report is found at Students have an opportunity to meet with an academic advisor at or after new student orientation. Students are instructed on how to find and contact an advisor for a program they may be interested in. This information is located 168 in the General Catalog. They are also encouraged to meet with their academic advisor each semester prior to registration. programs, services, and events which are delivered in a student-centered environment. This mission is met through: Both paper and electronic resources are continually updated with pertinent advising information, including but not limited to, the General Catalog, major requirement sheets, and departmental web pages. Career exploration and counseling, Co-op/internship opportunities, Career employment/recruitment, and Testing and assessments. In order to develop lifelong career search skills for students and alumni, Career Services provides one-on-one career coaching appointments, an online networking and jobposting system (CareerAggie), customized workshops and panels, alumni contacts, virtual mock interviews, on-campus recruiting, fairs/expos, ―satellite‖ advising locations, teacher credential files, and a computer lab in the career library. The Academic Resource Center provides services and programs that enhance students' learning skills, strategies, and attitudes. The center uses varied instructional approaches appropriate for the diverse skills and learning styles of USU students. All programs promote student success by helping the student identify and correct habits that hinder achievement of educational goals and stress active participation and personal responsibility for academic outcomes. During the 2005-06 school year: The staff at Career Services has a group of highly trained advisors, counselors, support staff, and student career peers. Specific college assignments allow advisors to facilitate the career development of students by maintaining relationships with faculty, employers, and alumni for co-op/internship and permanent career positions. 1. Math/statistics tutoring was provided for 1,221 different students who participated in 9,431 tutoring sessions. 2. Supplemental instruction was attend by 7,676 different students who attended at least one SI session. On average, 50% of registered students attended an SI session in those courses for which it was available. Career exploration programming includes assessment instruments, one-on-one interprettations with specially trained career counselors, workshops in small and large class settings, and a career exploration course. Outreach and training to academic advisors facilitates referrals of students needing help in selecting majors and exploring careers. During the 2005-2006 academic year, more than 1,700 assessments were given using the following assessment instruments: Strong Interest Inventory (289), Myers-Briggs Type Indicator (587), Skill Scan (234), and computer programs, Career Lift-Off & DISCOVER (636). 3. Psychology 1730 (Strategies for Academic Success) was completed by 271 students, with 93% earning a C+ or higher. Nearly 86% showed skills improvement based on pre- and post-ACT Study Skills assessment. 4. Individual study skills consultations were provided for 145 different students for a total of 786 contact hours; 99% of these students said they gained increased confidence in their ability to complete course work for which they sought assistance. Formal co-op/internship programs exist in all seven colleges on campus representing 43 academic departments and some 55 faculty coop/internship coordinators working to support the academic and ―real-world‖ experiences of students. USU‘s co-op/internship process 3.D.11 Career counseling and placement services. Career Services supports the mission and goals of USU by assisting students and alumni in exploring and pursuing meaningful careers over a lifetime. This is accomplished by providing a broad range of developmental 169 consists of goal setting, on-site visit, and a final report and evaluation. Approximately one-third of students participate in experiential activities over the course of their education. During 20052006, 2,244 students enrolled for a total of 7,429 credit hours. 3.D.12 Professional health care and health education. The Student Health and Wellness Center provides evaluation and management for common health problems for students, as well as specialized care in the areas of orthopedics, women‘s health, psychiatry, sports medicine, and injuries. During the 2005-2006 recruiting year, 165 employers conducted 1,462 interviews, which represent a 17% increase in campus recruiting over the previous year. USU continues to host the state‘s largest career fair attracting some 180 employers and more than 2,500 students. In that same year, 10,212 students/alumni career changers, 5,849 employer contacts, and 1,314 alumni mentors actively used CareerAggie to search for jobs. The center uses a staff consisting of boardcertified physicians, nurse practitioners, physician‘s assistants, nurses, certified nursing assistants, health educators, pharmacists, laboratory and radiology technologists, dietitians, physical therapists, and prevention specialists to make professional health care and relevant health education available to students. The administrator is board certified in both emergency medicine and family medicine, and has more than 16 years experience with student health services. Other physicians on the staff are board certified in internal medicine, obstetrics and gynecology, orthopedic surgery, and psychiatry. The center is funded by student fees and nominal fees for supplies and medications, and provides same-day services for appointments and walk-ins. Testing is administered in a secure area. During the 2005-2006 academic year, 3,366 tests were given, including: ACT Residual/ National (585/423), TOEFL (64), GRE (651), LSAT (107), MCAT (80), CLEP (45), GED (120), FE (197), Praxis II (550), MAT (127), and Math Placement (417). In order to continue improving the services offered to the various audiences, a comprehensive program of assessment and evaluation is undertaken throughout the year. Each major program/event is evaluated by attendees, and an overall satisfaction survey is conducted each semester. Results show that overall, 72% of students were very satisfied or satisfied, 16.9% were somewhat satisfied, and 11.1% were unsatisfied. Annually, these and other data are reviewed by the staff for making improvements to programming. In addition to general health care and illness screening, the Health and Wellness Center provides licensed dietitian, licensed pharmacy, certified x-ray, and CLIA-certified clinical laboratory services. Within the past six months, the laboratory successfully completed a biennial CLIA state certification and received state recertification. An accredited physical therapy service is contracted from a community vendor. The center also houses and administers the Student Health Insurance Plan and the Sexual Assault and Anti-Violence Information office for the campus. Additionally, Career Services staff members are involved in regional/national associations and user groups, spend time benchmarking with other centers to assess programming trends and issues. Career Services continuously fosters positive partnerships with students, alumni, faculty, staff, administrators, employers, and the greater community. These partnerships are critical in helping students and alumni discover their career potential. Both the health and wellness sides of the center periodically assess the effectiveness of their services, using outcome surveys and postassessments. A recent survey conducted three times each year indicated that students were very satisfied with the range of services provided and the timely availability of those services. The overall impression of the center was 4.88 on a 5-point scale and none of the questions received a response of less than 4. 170 The center sees more than 80 percent of patients on a same-day appointment basis. appointment times. Students on the waiting list are contacted toward the end of each semester and offered a follow-up consultation while they are waiting for services. Some staff and trainees also perform psycho-educational assessments, which include accommodation recommendations (if applicable) and service referrals for students with learning disabilities or other learning challenges. The University Counseling Center (UCC) is a free, confidential service available to USU students carrying a minimum of six regular credit hours at the time of service. The center has been continuously accredited by the International Association of Counseling Services (IACS) since 1996. The center is staffed by seven doctoral-level staff members, four of whom are currently licensed psychologists and three of whom are currently certified psychology residents preparing for licensure within the year. The UCC takes an active role on campus in order to (1) better identify students in need of UCC services; (2) educate the campus community on students‘ mental health challenges and needs; and (3) promote a healthy, positive environment within the campus community. The center‘s outreach efforts are accomplished through a variety of means. The center offers formal center liaisons to key areas around campus, including Housing, Athletics, Multicultural Office, International Office, GayLesbian Resource Center and campus GLBT communities, sororities/fraternities, Health and Wellness Center, Disability Resource Center, Academic Resource Center, Women‘s and ReEntry Student Center, Student Involvement Office, and others). It also has two full-time office support staff, as well as multiple levels of supervised trainees. Trainees include three full-time pre-doctoral interns from around the continent (The center‘s internship has been accredited by the American Psychological Association since 1999, and fully accredited since 2002); two half-time doctoral graduate assistant therapists who are 4th or 5th year doctoral students in psychology at USU; four to six doctoral practicum students (3rd year doctoral students at USU); and eight to twelve undergraduate peer trainers who conduct largescale outreach efforts (e.g., depression and anxiety screening days, eating disorder awareness week, relationship building programs, finals stress relief, etc.) and also conduct structured one-on-one student life-skills training sessions (e.g.: stress management, social skills, distress tolerance/emotion regulation). The center also maintains informal liaisons with numerous other groups and individuals; attends campus-wide activities sponsored by other organizations; conducts one-time consultations for anyone on campus in relation to a particular issue or concern regarding a student or students‘ well-being; conducts large-scale outreach efforts (e.g., screening days); conducts educational presentations for campus classes and groups. As time permits, the center personnel meet with offcampus groups to further university/community relations and promote mental health awareness. Personal mental health counseling/therapy is provided in individual, group (structured and unstructured), and couples formats. While the center generally embraces a brief-therapy approach, clients who have need and will likely benefit from extended services continue to be seen. If a more intensive treatment is required, beyond what collaborative university efforts can provide, referrals are facilitated by the therapist of record or the center‘s clinical coordinator. The UCC assesses effectiveness of its services by satisfaction and outcome questionnaires. The mean number of sessions per student is seven (7), and the modal session number is six (6). For this reason, the Client Satisfaction Survey is administered at the 6th session. Administered at intake, 6th, 12th, and 18th sessions (when applicable) is an assessment and outcome instrument called the College Adjustment Scales (scales measure levels of depression, anxiety, Although the UCC maintains a small waiting list during high-use times for both intake sessions and ongoing services, students are informed at their first contact of alternative treatment options, as well as of the center‘s daily crisis 171 past or present suicidal ideation, substance abuse, self-esteem, interpersonal problems, family problems, academic problems, and career problems). Administered at intake and every 3rd session thereafter is the Outcome Questionnaire45 (OQ-45; M. Lambert). There is an average drop in points on the OQ-45 from 81 to 69. This represents an average decrease of 22 points. The drop must be at least 15 points to be considered recovered. Thus, on average, UCC clients can be said to have recovered at their 6th session (N=343). mentoring, and leadership and service opportunities. A well-trained team of professional and peer staff also provide numerous opportunities for social and educational activities, which build the community and supplement and support formal classroom experiences. Live-in staff members are also trained to assist students with a variety of issues such as roommate conflicts, eating disorders and other mental health issues, and personal safety. Within Housing Services, Residence Life strives to create educational opportunities outside of the classroom to challenge and support residents individually while creating a cohesive community in each living area. From 20002005, the average number of programs offered by staff members annually was 660. A total of 15,680 residents attended these programs annually for an average of 26 residents per program. The current average staff-to-student ratio in the residence halls is 1:28. Staff members are selected during an in-depth process yearly and trained on various topics ranging from CPR and first aid to conflict resolution and consistent policy enforcement. Results on the College Adjustment Scales demonstrate a similar trend, with clients reporting less distressing symptoms on all scales (except the self-esteem scale, which remained the same) at the 6th session (N=345). Additionally, at the 6th session, Client Satisfaction Survey results indicate that 97% of clients agree/strongly agree that their therapist has a good understanding of their problems; 96% agree/strongly agree that they are satisfied with their therapist; 95% agree/strongly agree that they are satisfied with center reception and phone contacts; 90% agree/strongly agree that they are coping better since starting therapy; 88% agree/strongly agree that their problems have changed for the better because of therapy; 75% agree/strongly agree that social relationships have improved since starting therapy; 62% agree/strongly agree that their academic performance has improved since starting therapy; and 47% agree/strongly agree that their physical health has improved since starting therapy. (N=138; agreement ratings= strongly disagree; disagree; neutral; agree; strongly agree; not applicable/don‘t know.) The Association of College and University Housing Officers International (ACUHO-I) Educational Benchmarking Inc. Survey indicates the following results for Spring 2006. Students were satisfied with the extent that living on campus enhances social networking, interpersonal skills, and appreciation of diversity. Students also reported overall satisfaction with staff members. Safety and security received the highest mean scores with students reporting high satisfaction. Housing installed Onity electronic lock system in 2002 in all single housing buildings to increase the safety and security of on-campus residents. Each time a lock is opened the card used leaves an electronic signature that identifies the owner of the card used to open the lock. This audit trail can be used in the event of a crime such as theft to identify the card(s) used to gain access to apartments or buildings. 3.D.13 Student housing. The benefits of living on campus extend beyond the size and quality of the facility. Students do not go to college for the housing. They attend college for the academic and social experience. The value of the oncampus Residential Life program includes more than just a place to sleep and study--it includes academic support services to assist students in their academic success: computer labs, highspeed internet access, educational programming, peer tutors (math and writing), academic advising and career counseling, faculty 172 Also in 2002, fire sprinklers as well as new or upgraded smoke and heat alarm systems were installed in all single housing buildings. The system is tied to the fire department, and the moment an alarm goes off the fire department is notified. The fire department can access a control panel that identifies the exact location of the detector triggering an alarm when they arrive. The system is louder than the previous systems and can be linked to bed shakers and flashing lights for students with disabilities. Safety and security inspections are completed each semester to be sure all life safety equipment is functioning properly and to ensure health standards are in place. In Fall 2006, a new 500+ bed Living Learning Center was opened in the center of campus. This new facility will provide higher end housing to students in proximity to their classes. It is expected to play an important role in revitalizing the central campus. 3.D.14 Food services. USU Dining Services is a university owned and operated auxiliary service. It offers a variety of dining options with locations all over campus. Residential Dining operates seven days per week during the regular academic semesters and serves as the food service platform for conference business during the summer months. ―Fifteen Minute Maintenance‖ is Residential Facilities trouble call, rapid response program. The most significant overall performance indicator is the average response time. The response time indicates the difference between the time a trouble call is received from a customer and the time a maintenance technician arrived at the residence requesting service. The average takes into account all daytime calls from all maintenance crews. For the 2005-06 budget year, the overall average response time was 12.29 minutes. For the 2006-07 budget year through the end of September, the average response time was 13.02 minutes. Consistently, USU Housing scores very high on the ACUHOI benchmarking survey for resident satisfaction in terms of maintenance response. The most current survey results indicate a mean in this area of 6.36 on a 7-point satisfaction scale. The Junction located in central campus is one of two residential dining facilities for on-campus residents. A variety of meal plans are available for students who live on and off campus. The Junction offers a wide variety of menu options including a variety of healthy choice entrees. The Marketplace Dining facility opened in the Fll 2006. It is the second residential dining facility located in the Taggart Student Center and is open to students, faculty and staff, and other visitors to USU campus. The new Marketplace has a variety of fresh made-to-order options from a variety of Mexican, Mongolian grill, salad, soup, and sandwiches. There is also a huge breakfast selection. The HUB food court is the main eatery on the first floor of the Taggart Student Center. It offers a variety of menu items from many well known food chains such as: Hogi Yogi, Taco Time, Pizza Hut, Teriyaki Stix, Sunset Strips, and Café Ibis. It also offers selections from the Grill and our famous Hazel‘s Bread. Family Student Housing is a part of the Residence Life program with resident assistants held to the same job requirements as those in single housing, with a slightly higher staff-tostudent ratio (1:52 families). Theme housing is the umbrella term for our living/learning communities which include academic lifestyles, community lifestyles, and freshman interest goups. Fourteen themes are offered for approximately 450 students. The Residence Hall Association strives to enhance the overall quality of the program by representing residents and is dedicated to advocacy, leadership, programming, and conference opportunities for residents. The Quickstop is an on-campus convenience store. It offers a variety of grab and go items such as candy bars, fountain and bottled soda, hot dogs, polish sausages and USU‘s famous Scottsman Dog. The QuadSide Café located on the first floor of the Merrill-Cazier Library features a wide 173 variety of menu options, including freshly made panini‘s and wraps. The Quadside Café also offers salads, desserts, specialty drinks, and coffee. accessible. This machine is located in the newly renovated fitness center. The facilities in the HPER building are accessible to persons with disabilities, including free weights and swimming pools. The hours of operation in these facilities provide access for evening and weekend students. The Skyroom restaurant is an eight-time recipient of the National Association of College & University Food Services' Loyal E. Horton Dining Award. This award is given to the campus specialty restaurant recognized as "Best in the Business." The Skyroom has been a part of USU campus since the 1940s when the Taggart Student Center was first erected. It serves a variety of sandwiches and entrées, as well as a traditional buffet. The Skyroom is located on the 4th floor of the Taggart Student Center. The Outdoor Recreation Center (ORC) partners with Common Ground which is a communitybased organization that provides outdoor recreation opportunities to persons with disabilities. The ORC offers discount rental rates to Common Ground participants. The Utah Conservation Corps (UCC) received a grant to fund the Access to Service Program. This program provides persons with disabilities opportunities for summer employment to work alongside other AmeriCorps employees. This work is outside in the Wasatch-Cache National forest conducting accessibility surveys so the people with disabilities can better access trails, campgrounds, and programs. Dining Services also has a catering unit which can assist with any type of event from a morning coffee break, gourmet lunch, or a buffet dinner. The management staff of USU Dinning Services combines more than 70 years of food service experience across all lines of the business. USU Dining Services is a major employer of USU students and ensures that each food service worker has a minimum of a food handler‘s permit before serving the public. The Women‘s Center offers volunteer and internship opportunities for women and men. Many participants are older, re-entry students. There is an active chapter of Pinnacle National Honor Society that provides scholarships for reentry students. In 2007, four of the scholarship recipients will attend regional campuses. Dining Services works closely with the Department of Nutrition and Food Science to provide internships and a working classroom environment. Dining Services is a sponsor of USU Athletics and assists Admissions Office and student organizations with their catering needs. Many of the programming and activities offered by Student Involvement and Leadership Office are offered in the evenings and weekends so that more students can attend and participate. 3.D.15 Co-curricular activities, especially for students with special needs. DSS is committed to providing programs and activities for all students. Some of the individual efforts are as follows: 3.D.16 Joint governance of co-curricular programs. Associated Students of Utah State University (ASUSU) is the student governing body and is responsible for student clubs. Each year, ASUSU maintains the registration of more than 200 student organizations. Student organizations are classified in the following categories: All regional campus students have the opportunity to receive a USU ID Card that allows them access to all campus activities and facilities accessible to on-campus students. Academic/Career Ethnic and Cultural Fraternities/Sororities Campus Recreation has recently purchased a special weight machine that is wheelchair 174 building and maintaining trails, engaged in community environmental education, historic barn preservation, bicycle lending, and disaster relief. Intramural/Recreational/Sports Religious Community Service Leadership Development Residence Hall Government Disability Awareness Honors Peer Assistance Women's Issues Entertainment/Social International Performing/Fine Arts The Outdoor Recreation program, in response to a growing need for outdoor equipment and programs, has increased its equipment rental inventory and programs such as providing four backcountry yurts, unique to USU. To solicit additional student opinions, Campus Recreation and students from Management and Human Resources conducted a satisfaction survey during Spring 2007. Student organizations can be accessed through the ASUSU Website at http://www.usu.edu/asusu/. Clubs are open to all students. Recently, student government noticed a need to better serve a diverse student body and support student groups, so it created the ASUSU Diversity and Organizations Vice President executive council post. This position has the responsibility of serving as the official liaison for underrepresented student populations on the main campus and through the continuing education program. The student advocate works with the RCDE student chairperson who is charged with representing students attending classes at USU regional campuses. 3.D.18 Bookstore. The University Bookstore is owned and operated by USU. It is expected to be self-supporting with no subsidies from institutional budgets. The store exists to support the educational mission and goals of the institution by providing students easy access to textbooks, reference materials, general reading books, educational supplies, computer hardware/software and related supplies, electronic calculators and devices, universityrelated merchandise, and other educational materials. Student, faculty, and employee group representatives have opportunity to serve on the Bookstore Advisory Committee which provides an annual report of store operations to the Executive Committee of the Faculty Senate. The committee has contributed to the store‘s strategic plan and evaluated results of customer initiatives impacting primarily students. 3.D.17 Student recreational and athletic needs. Campus Recreation oversees the Nelson Fieldhouse; Health, Physical Education and Recreation Building; intramural sports, club sports; the Outdoor Recreation Center; recreation instruction; and the Utah Conservation Corps. ―Something for Everyone‖ is its motto. During 2005-2006, Campus Recreation had a combined participation count of 200,752. Recent accomplishments include a complete remodel of existing facilities, expanded use of radio frequency classroom response systems that facilitate real-time teaching and student participation, hardware and software for podcasts, and the expansion of store operations to Regional Campuses, providing students the convenient walk-in access to educational materials. Campus Recreation is unique compared to recreation departments at other colleges and universities. The unit has evolved since 2000 to offer programs above and beyond sports programs and fitness facilities to include strong conservation and outdoor recreation programs. Since 2000, the Utah Conservation Corps program has graduated 226 AmeriCorps members who have served 197,900 hours 3.D.19 Student Media. The university has a Student Media Board, comprised of staff and students, to advise and define policies for established student media which receive student funding from university fees. This board 175 provides for a defined relationship between student media and the university at large. has caused programmatic challenges. This has been compounded by university-wide budget cuts over the past several years. Since 2002, there have been several permanent and one-time budget cuts imposed on the division. It has been stated several times over the past few years that institutions which were once classified as public institutions subsidized with private support are becoming more like private institutions subsidized with public funds. The Utah Statesman is published three days each week during the semester and prints 6,000 copies each issue. The newspaper is assigned, designed, edited, and written entirely by a student staff, headed by an editor in chief, who is selected by the Student Media Board. All staff members are directed by student editors, under the general direction of a faculty adviser or director, who reports to the Vice President for Student Services. Production of the newspaper and related activities is an extracurricular experience, not a laboratory activity or connected to an academic department. While it is very difficult to find permanent solutions to operating budget challenges, DSS is attempting to provide one-time seed money to handle immediate challenges. Departments that are able to charge a fee for a portion of service rendered, are encouraged to do so as long as the charge doesn‘t jeopardize services and access. Continual review of organizational structure is conducted to look for economies of scale and combining of functions. One-time dollars are made available to enhance efficiency that will save on-going funding needs. As additional budget costs are considered, across-the-board cuts will not be administered routinely, but rather a close analysis of which units are able to carry the biggest burden based on budget size and ability to generate funds. Throughout this challenge, accolades should be given to directors and their respective staffs for providing top-rate service to students and faculty. The Utah Statesman is primarily funded through advertising sales. A small "class fee" is assigned to all students at USU as part of the student fee process, currently $1.50, to assist with funding and to keep on-campus advertising rates at a nominal level. All advertising sales and business activities are conducted by a student staff, under the direction of the faculty adviser. The Statesman is primarily distributed on the USU campus, with a minimal mailed subscription list and eight downtown distribution locations. 3.D. Challenges and Recommendations Staff compensation is a major challenge for the Division of Student Services. Using 2001-2002 salary range data provided by the Office of Human Resources as the comparative base, the division was shown to have salaries well below market averages for the area. For 2006-07, 51% of classified staff and 49% of professional staff are below predicted salary levels. Student Services has had three vice presidents in the last nine years with the current interim vice president just being appointed as vice president. All of these individuals had very different styles and focuses. During the past year, enrollment services units were moved under the direction of Student Services. During this same time, several auxiliary departments were moved to the business and finance areas. With all of these changes, organizational stability is a challenge and a clear structure and direction is needed. For the past several years, DSS has tracked salary equity for division employees. This information is backed with detail analysis in order to track each staff member, regardless of status or gender. With these data, each staff member is identified and reviewed for equity adjustments as possible. DSS has come together in many significant ways during the past year. The alignment of units with Student Services and business and finance areas appears to make sense for the university, and goals appear to have more focus. In 18 months, the vice president will be retiring. Prior to that time, a clear job description will be Most state-funded units within DSS have not had increases in operating budgets for 18-20 years. With increases in student enrollment, this 176 developed for the new vice president. Depending on this description, organizational changes will be made now or deferred until a new vice president is in place. This is a critical and exciting time that will set the direction for the division. In Fall 2005, a group of 12 students retained the services of an attorney. They informed the university that if the number and quality of interpreters did not improve within a short period of time, they would take legal action. USU initiated an immediate national search for full-time interpreters. A series of meetings and telephone conferences took place in Spring 2006 to address the complaints. In spite of these efforts, a lawsuit was filed in June 2006. As mentioned in section 3.A.2, since the last accreditation there have been several changes in leadership at the head of DSS. As a result, emphasis and consistency on assessment have been lacking. Some units have continued to conduct annual assessment of programs. Others have done little and some have done nothing. In the past year, USU has taken the following steps to improve the quality of services offered to deaf and hard of hearing students. Additional interpreters have been hired, video remote interpreting equipment has been purchased, additional options for note-taking have been made available, focus groups have been held, and the DRC has worked with university legal counsel to resolve the legal challenges. In April 2007, the lawsuit was settled and USU agreed to provide one certified interpreter for each two deaf students, hired three full-time interpreters, and modified the university‘s grievance procedure. As stated in 3.B.6, the current vice president has given a staff member the charge to bring all units in DSS current on CAS standards and to help them with annual self-studies using CAS standards as the guide. All of the unit directors have met with the staff member in charge of assessment, and reviewed the CAS standard specific to their responsibilities. They are currently in the process of completing their selfstudy. For years, the Disability Resource Center has worked with deaf and hard of hearing students to provide mandated services such as sign language interpreters and note-takers. Providing mandated programs has presented many challenges for the university. The number of qualified interpreters in northern Utah is very limited, so USU has relied heavily on university students, who also work as interpreters, to meet the needs of USU deaf students. At USU, note-taking services are provided by both volunteer and paid note-takers. Standard 3.E Intercollegiate Athletics USU fields intercollegiate athletics teams in seven men‘s and nine women‘s sports. During 2006-07, 325 student athletes competed. Since 2005, USU has been a member of the Western Athletics Conference. The university leads the league in academic all-conference selections and graduation success rate. USU student athletes have a cumulative GPA above 3.0. Deaf students and sign language interpreters have complained for many years that there were not enough qualified interpreters to provide effective services. They expressed these complaints by writing letters to the president, Affirmative Action/Equal Opportunity and to the director of the Disability Resource Center. On several occasions there were meetings with students, interpreters and administrators. The university was unable to meet the student demand because of limited human and financial resources. 3.E.1 Exercise of institutional control. As required by the Board of Regents, the athletics director and faculty athletics representative report directly to the university president. The president, in turn, reports via an athletics subcommittee to the Board of Trustees. The university also has an Athletics Council which is organized consistent with NCAA regulations and serves in an advisory capacity to the president. As specified by the university code, the council includes the president as a nonvoting member, the Vice President for 177 Administrative Affairs, the Vice President of Student Affairs, the Provost, the Director of Athletics, a senior woman administrator, the department head of Health, Physical Education and Recreation; a representative of the University‘s Alumni Council, the Student Body President, the Student Body Vice President for Athletics, two male and two female student athletes, six faculty members (three women and three men) who are elected by the Faculty Senate, and the NCAA Faculty Athletics Representative. as informational resources for the committee. The Committee conducted internal reviews in 1999 and 2002 and an in-depth review was conducted in 2005 by the compliance director from the Big West (USU‘s former conference) office. The reports and recommendations of the first two reviews were reported to the Athletic Council via the Provost and were included in the NCAA Certification Interim Report. The committee reported that Athletics had defined procedures, established procedures of monitoring, and a commitment by individuals associated with rules compliance and student athlete academic support services to follow the established policies. The chair and the vice chair of the council must be members of the faculty and are elected annually by the council. The council is organized with three working subcommittees, whose membership rotates among the council members, but have permanent chairs. These subcommittees are: Academics, Eligibility and Student Welfare, chaired by the Provost; Administration and Budget, led by the Vice President for Administrative Affairs; and University Relations, chaired by the Vice President for Student Services. The Council meets monthly when school is in session. Minutes of the meetings are submitted to the Faculty Senate as part of the Council‘s annual report in the fall of each year. The suggestions made by the committee in both reviews were incorporated into the program. The most significant change that resulted from the 2002 review was to investigate moving the reporting line for the compliance coordinator outside of Athletics, or at least establish, at a minimum, a dual reporting line to include administrative oversight outside of Athletics. This suggestion was also made by the Big West Council to all member institutions. The compliance coordinator now reports to the Athletics Director and the Faculty Athletics Representative. The last review, conducted by the Big West Commissioner for Compliance, was an in-depth process involving campus and department personnel. The report was submitted to the Athletics Director, compliance coordinator, and Athletics personnel involved directly with compliance. Suggestions are currently being implemented in preparation for the upcoming 2006-2008 NCAA Certification Process. Input and suggestions are also provided to the Athletics Office administrators and the Athletic Council by the Student Athlete Advisory Committee (SAAC). The SAAC is composed of representatives from each sport team and meets bimonthly with Athletics administrators. Constitution, purposes, and organizational details for the Committee can be found at http://www.usu.edu/sas/SAAC.htm. An additional part of governance is provided by an Athletic Compliance Committee which conducts a review of all compliance areas as per NCAA requirements. The committee includes the Faculty Athletics Representative; members from the university‘s offices of registration, admissions and financial aid; and additional members as deemed relevant. The Senior Associate Athletics Director, Compliance Officer, and Assistant Athletics Director for Student Services from the Athletics Office serve Finally, it should be noted that both the original NCAA Certification Report (1997) and the interim report (2002) found Utah State to be in compliance with the NCAA operating principles for governance. USU is currently being reviewed for recertification by the NCAA, with a site visit set for September 2007. The NCAA Self-Study is at 178 http://www.usu.edu/provost/news/pdf/USU_NC AA_Certification_SelfStudy.pdf. and formulates recommendations on proposals to the athletics director and university president in order to establish USU‘s voting position that will be submitted to the WAC conference. 3.E.2 Distribution and review of policies relating to intercollegiate athletics. Athletics policies and procedures can be found in the Policy and Procedures Manual at http://utahstateaggies.cstv.com/compliance.html. In addition, reviews and updates are provided to the staff via written notices, email, regular meetings, and subscriptions to the NCAA News. The compliance coordinator also provides other avenues of education, including meeting with each team prior to its season to review and certify the information on the NCAA Student Athlete Statement; regular (written and email) question and answers to coaches, staff, boosters, and area high schools on rules; coaches‘ meetings for updated rule interpretations; and forwarding of notices from the NCAA and WAC. Accountability for compliance is listed as a job responsibility for athletic coaches and staff and each must sign the NCAA Institutional Certification of Compliance annually indicating their commitment to the rules and obligation to report any knowledge of violations. The processes for dealing with a reported violation can vary depending on the nature of the violation. This information is available in the Athletics manual and NCAA compliance guidelines. Members of the support staff are responsible for being knowledgeable of rules that relate to their specific area of responsibility. Additional publications of information available include the by-laws and governance of the Big Blue Scholarship Fund, (which is administered within Athletics), a Catastrophic Incident Procedure Manual, a combined compliance/ student athlete service manual, and a student athlete handbook provided to each student athlete annually. The Athletic Office web site provides links to several other items of related information: the department mission statement, a condensed rule brochure for boosters, the official recruiting visit policies required by the NCAA, and compliance. The student-athletes services (SAS) link provides a description of all available services and additional important links to provide help to the student athlete. http://www.usu.edu/sas/. In addition, all coaches must pass the annual NCAA recruiting test before being allowed to recruit for the university. Education for the test is provided by practice tests supplied by the NCAA. The compliance coordinator also includes legislative update reviews at the coaches‘ meetings and via regular office communications. Arrangements for the dates and times of the test, which is now taken via an NCAA web site, are made by the compliance coordinator. Testing is monitored by the Faculty Athletics Representative. The compliance coordinator conducts periodic audits of record keeping required by each sport in areas specified by the NCAA. This process is evaluated and improvements suggested through the required (every four years) NCAA compliance review, is already detailed under the section on governance. It can be concluded that input and oversight of rules, policies and procedures is structured to be broad based and includes individuals outside Athletics. During each cycle of the NCAA legislation process, the compliance coordinator, Senior Associate Athletic Director, Faculty Representative, and the Associate Athletics Director for Student Athlete Services, seek input from their respective professional groups, the coaches, certain staff, student representatives, and from the Athletic Council, as appropriate, regarding opinions on new proposals. There are also conference calls for further discussion with compliance staffs of other WAC institutions, and the WAC staff. Afterward, the group discusses 3.E.3 Responsibility for admissions, degree requirements, and financial aid awards for student athletics. USU is committed to following the NCAA, WAC, and institutional policies and procedures regarding admission, 179 financial aid, academic standards, and degree requirements. All students, including those who may be recruited, are admitted in accordance with university established admissions policies and procedures. Therefore, all Athletics staff members, as well as other university staff (e.g. faculty athletics representative, financial aid administrators, admissions director, registrar, internal auditor, and academic advisors) and boosters are involved in this commitment. level, as implemented as part of the self-study, has resulted in increased fiscal responsibility at all levels throughout Athletics. Finally, oversight by the university administration has forced monthly accountability of all variations from the budget, thus promoting sound fiscal operations within Athletics. 3.E.5 Fair and equitable treatment of both male and female athletes. The intercollegiate athletic program at USU is based upon an educational, not a business model. It does, however, seek to generate a considerable portion of the revenue necessary to reach an expected level of excellence consistent with university and conference standards. 3.E.4 Athletic budget development, approval, and auditing. All financial transactions for Athletics follow university policy and processes, which provide oversight from university administrators up through and including the Board of Trustees. For example, Athletics‘ monthly results of financial operations are prepared at the Athletics Office level with the assistance of University Financial Services to ensure the accuracy of the information; the consolidated report is then forwarded to Athletics for review. The annual budget is submitted to the Athletics Council and subsequently submitted to the Board of Trustees for approval. Athletics undergoes a financial audit each year and the audit report is provided to athletics administrators, university administrators, and the Board of Trustees. USU‘s athletic program has undergone periodic review and change to match the university‘s growth, changing requirements of the NCAA, and changes in the landscape of conference memberships during the last several years. As of Fall 2005, all of USU‘s athletic programs compete at the NCAA Division IA level as a member of the Western Athletic Conference, which includes eight other institutions. In addition, there are some additional affiliate institutions in certain sports. The university competes for conference championships in the following sports: men‘s and women‘s basketball, men‘s and women‘s cross country, men‘s football, men‘s golf, women‘s gymnastics, women‘s soccer, women‘s softball, men‘s and women‘s tennis, men‘s and women‘s track and field (indoor and outdoor), and women‘s volleyball. The program has undergone several reviews, including the annual required Equity in Athletics Disclosure Act (EADA) report to ensure continued compliance with Title IX participation guidelines. The Athletics Office is primarily funded by the revenues from ticket sales to athletic events. Football and men‘s basketball account for onethird of the department budget. In addition to these revenues, moneys from university student fees and tuition, private donations, NCAA distribution, broadcasting rights, and corporate sponsorships fund the budget. The office‘s fiscal strength lies in the great tradition of its athletic teams over the last 30 years. The fiscal challenges faced by Athletics include maintaining the high number of tickets sold to the two revenue-producing sports, which is directly connected to success on the playing field. As the cost of doing business in athletics continues to rise, the office is also faced with the challenge of increasing the amount of income from revenue streams other than ticket sales. The significant increase in oversight by sport administrators at the program and administrative Financial aid is awarded in all sponsored sports at the maximum levels allowed by NCAA regulations. Athletic financial aid was reviewed by the Office of Civil Rights (OCR) in 1998 which required a three-year process of yearly updates and, in 2001, received a final notice that the Title IX federal guidelines had been met. The awarding of financial aid also continues to be monitored, including strategies for meeting 180 the new NCAA membership requirements. As funding is available, there is equal opportunity for male and female student athletes to apply for fifth-year and summer school aid to assist them toward graduation goals. In addition, all support services are equally available to all student athletes. except in the sport of football, which is contracted by the Athletics Director. The conference office does not develop master schedules in the sports of cross country, golf, gymnastics, tennis, and track and field. The season‘s competition for those sports is scheduled by the coach of the sport. The Western Athletic Conference does require member institutions that sponsor gymnastics and tennis to compete against each other a minimum of one time during the regular season. This requirement can be met at a single competition or at a multiple-opponent event (i.e., dual meet). The Athletics Office was in the second group of pilot schools when the NCAA created the CHAMPS/Life Skills program. Student athlete welfare has been significantly enhanced through all phases of this program (academics, athletics, career development, personal development, and community service). The objective is to create a positive collegiate experience for a student athlete, as well as to promote the whole person via programs in each of the life skills components. The procedure to be followed for scheduling can be found in the Athletics Office policy manual, and is as follows: the coach of each sport is responsible for scheduling the number of contests as defined and required by the NCAA membership criteria for sponsoring that sport. This information is in the NCAA manual. While it is difficult to schedule between institutions with varied academic calendars, coaches are expected to keep the number of classes missed to a minimum. Except for competition scheduled by the conference office, coaches are not to schedule contests during final test weeks. The cornerstone of this program is the Student Athlete Mentoring program, known as SAMs. This is a unique program which was created by Athletics staff members and professionals in the Wellness Center, and accesses several other professionals available on campus and in the community. The main goals of SAMs are met through a class for incoming new student athletes who are mentored in life skills by exemplary student athletes who are upperclassmen and who have been trained to be peer counselors. With the addition of a life skills coordinator position, the entire program, and in particular the Aggie Ambassadors (community outreach), has become one of excellence. Additional details about all parts of the life skills programs (CHAMPS, SAMs, life skills class, Aggie Ambassadors and a new CHAMPS competition) are available on the Athletics web site at http://www.usu.edu/sas/lifeskills.htm. The university recognizes excused absences from classes for official university-sponsored activities. The Student Athlete Services (SAS) unit helps coordinate communication by providing official notices for the student athlete to give to their class instructor prior to missing the class. The student athlete is expected to communicate with the instructor at the beginning of the semester about the possibility of missed classes, what the acceptable process will be for making up missed exams, and take responsibility for obtaining any other class information that might be missed. The SAS unit educates student athletes about the importance of attending class when not traveling and demonstrating respectful attitudes in the classroom. The importance of these efforts is emphasized at a fall orientation meeting and by a presentation by a university professor in the SAMs (life skills) class. 3.E.6 Scheduling of intercollegiate practices and competition. Competition schedules are set by the conference office, coaches, and the Athletic Director. The Western Athletic Conference sets master schedules for competition between member institutions in men‘s and women‘s basketball, football, soccer, softball and volleyball. Additional nonconference competition in those sports is scheduled by the coach of the respective sport, The relevance of this training to success in the classroom is periodically included in discussions 181 men‘s basketball contests, the need competitive teams is extremely important. and reviews within Athletics and from SAS academic reports which are subject to review by a subcommittee of the Athletic Council. for Athletics is continually recruiting high-caliber student athletes. Coaching staffs are also being closely scrutinized to ensure they are developing teams that will be successful in the Western Athletic Conferences. Aggressive marketing of both programs is being employed to maximize attendance and revenue. 3.E. Challenges and Recommendations Athletics is continually challenged to recruit and maintain an ethnically and gender-diverse staff. Ensuring that a diverse set of personnel are available on staff will enhance the excellence of the department and also provide role models to student-athletes. Supporting Documentation Athletics will work closely with the USU Affirmative Actions and Equal Opportunity Office to solicit candidates for positions. It will continue to advertise nationally to ensure individuals across the nation know of open positions. To see required documentation and exhibits, plus other supporting information as specified by NWCCU for Standard Three, please go to http://aaa.usu.edu/Assessment/Documentation_S up.aspx. Finances for athletics continue to be an ongoing concern. With primary funding responsibility resting on ticket sales of men‘s football and 182 STANDARD FOUR FACULTY Faculty members are the university‘s most important resource. The knowledge base and work ethic that they bring to the classroom and to their research endeavors determine the quality of Utah State University. and another 5% were awarded by the University of Utah. Institutions granting at least 10 terminal degrees held by full-time USU faculty are Oregon State, Brigham Young, Wisconsin, Texas A&M, Michigan, Arizona, Texas, Washington, Colorado State, Indiana, Cornell, Arizona State, and UC Berkeley. For additional detail, see Standard Four, Required Exhibit 2, at http://aaa.usu.edu/Assessment/Documentation_Sup .aspx. The first section of this standard focuses on faculty selection, evaluation, development, and autonomy. The second considers issues and policies associated with faculty scholarship, research, and artistic creation. The university expects to receive ―the full-time professional services of each faculty member as described in the role statement to the extent prescribed by his or her appointment.‖ (USU Policy Manual, Section 404.1.2 (1), hereafter designated as Manual) On occasion, special needs within the university may demand services above and beyond that covered by a faculty member‘s role statement. In such circumstances the university may choose to employ ―faculty members for temporary assignments on supplemental appointments with additional salary covering professional services beyond a standard load. Commitment for such extra service must have the specific approval of the appropriate department head, supervisor, director (where applicable), dean, or vice president, and the specific approval of the Provost and the President.‖ (Manual, Section 404.1.2 (7)) Standard 4.A. Faculty Selection, Evaluation, and Development 4.A.1. Faculty qualifications/commitment. USU has a highly qualified faculty. As shown in Table 4.1, 100% percent of professors and 98% of associate and assistant professors on the main campus have earned terminal degrees in their field. Ninety-three percent of those degrees are at the doctoral level and 7% are master‘s degrees considered to be terminal in the faculty member‘s discipline. For additional detail, see Standard Four, Required Exhibit 1, found at http://aaa.usu.edu/Assessment/Documentation_S up.aspx. USU faculty members hold terminal degrees from 128 U.S. and 29 foreign universities. Less than 9% of those degrees were earned at USU Table 4.1. Faculty Rank, Terminal Degrees, and Years of Service Full-Time Part-Time Percent With a Terminal Degree Professor 238 9 100% 19 24 Associate Professor 198 6 98% 12 16 Assistant Professor 189 4 98% 3 5 Rank 183 Median Years of Service at USU Total Years of Teaching USU has taken steps to clarify issues that might arise regarding conflict of commitment by faculty members. In 2003, revisions were made to the university‘s policy on conflict of interest. The purpose of this policy clarification was to ―prevent a conflict of interest from harming the University and/or the employee.‖ (Manual, Section 307.1) This policy provides guidance about how the university identifies, evaluates, and manages conflicts of interests that have the potential to undermine the university‘s commitment to transparency in discharging its fiduciary obligations to stakeholders—including faculty, staff, and students. This result may partially reflect concerns at the time the survey was administered which was after two years of zero percent salary increases stemming from tight state budgets. Conditions have improved since that time. 4.A.2 Faculty participation in planning and governance. Faculty participation is integral to university governance, including program development and evaluation. There is shared responsibility in the governance of the university with a meaningful role for the faculty. This role includes participation in decisions relating to the general academic operations of the university, such as budget matters and the appointment of administrators. Faculty members also actively advise in the determination of policies and procedures governing salary increases. Turnover at USU is low; only three percent of the faculty left the university for other positions in 2006. Often, those who leave are drawn away by higher salaries rather than dissatisfaction with USU. Table 4.1 provides information on years of service at USU by the faculty. The median term of service for professors is 19 years and for associate professors it is 12 years. These numbers indicate that the university has an experienced faculty that is committed to the institution. The formal mandate for exercise of faculty authority is found in the Manual: ―Subject to the authority of the Board of Regents, the Board of Trustees, and the President, faculty shall legislate on all matters of educational policy, enact such rules and regulations as it deems desirable to promote or enforce such policies, and decide upon curricula and new courses of study. The legislative power will normally be exercised by the Faculty Senate. In all matters except those within the authority of the Faculty Senate, the faculty retains original jurisdiction.‖ (Manual, Section 401.9.2) The Senate is empowered to act for and represent the faculty in all matters of educational policy, including requirements for admission, degrees, diplomas, and certificates; and in curricular matters involving relations between colleges, schools, divisions, or departments. How does the faculty feel about USU? During the 2004-5 academic year, USU participated in the HERI Faculty Survey, probably the most widely used survey of university faculty in the United States. Nearly 50% of USU full-time faculty members completed the survey, including 227 who teach at least one undergraduate course. HERI results for those 227 faculty members will be cited several times in responding to Standard Four. More than one-third of the HERI respondents reported that they had received at least one firm job offer in the past two years. This proportion is higher than the 25% for faculty at other fouryear public universities and attests to the quality of the USU faculty. Nearly 80% of the USU respondents said that, overall, they were satisfied or very satisfied with their job, compared to 75% at peer institutions. However, during the previous two years, 56% had considered leaving USU for another institution, higher than the 47% at other public universities. The Faculty Senate is comprised of the following members: (1) 55 faculty members elected by and from faculty members eligible to vote in Senate elections; (2) the president and the provost of the university or their designees; (3) 8 appointees of the president who are vice presidents and/or deans, 6 of whom must hold faculty appointments and must be designated annually preceding elections to the Senate; (4) chairs of the Academic Freedom and Tenure Committee, the Budget and Faculty Welfare 184 Committee, and the Professional Responsibilities and Procedures Committee, if they are not one of the faculty members elected to the Senate; and (5) 3 students, who shall include the Associated Students of Utah State University (ASUSU) President or a designee, the ASUSU Vice President for Academic Affairs or a designee, and the Graduate Student Senate (GSS) President or a designee. (See Manual, Section 402.3.1) Budget and Faculty Welfare Committee Professional Responsibilities and Procedures Committee Educational Policies Committee Faculty Evaluation Committee In addition to committees and councils reporting to the central administration and the Faculty Senate, each college and department appoints faculty members to standing and advisory committees to solicit strategic faculty input on academic planning and curriculum issues that impact programs administered at the college and department level. Faculty involvement in governance is carried out primarily through the councils, committees, and boards. These bodies are advisory to the appropriate administrator, usually the chair of the council, committee, or board. However, if the body formulates educational policies, these actions are referred to the Faculty Senate for final action. University councils that involve non-administrative faculty as members include: HERI Results. Forty-two percent of USU respondents to the HERI Survey agreed ―strongly‖ or ―somewhat‖ that faculty members are sufficiently involved in campus decision making, compared to 45% at other public universities. Fifty-four percent said that relationships with central administration were ―satisfactory‖ or‖ very satisfactory‖ vs. 52% at peer institutions. Only 11% said that the statement ―faculty are typically at odds with campus administration‖ is very descriptive of USU, slightly less than the 15% rating at other public universities. The current administration has made considerable effort to involve faculty. Consequently, it is likely that faculty responses would be somewhat more supportive now than when the HERI Survey was administered in 2004-5. Athletics Council Council on Teacher Education Graduate Council University Research Council University Libraries Advisory Council University Assessment Coordinating Council. In addition, faculty members serve in an advisory role on the: Honors Program Advisory Board University Scheduling Committee Calendar Committee Bookstore Committee Honorary Degrees and Awards Screening Committee and Parking Policy Committee. 4.A.3 Faculty workloads and opportunities for growth and renewal. In the appointment of faculty members, two types of terms are used: (a) an appointment on an academic year basis and (b) an appointment on a fiscal year basis. Academic year appointments are the standard appointments for faculty members who have major role assignments in teaching. Faculty members on academic year appointments may be absent from campus between terms after they have fulfilled the professional responsibilities of their role assignments. Fiscal year appointments are made for teaching, research, extension, library, or administrative assignments, or for a combination of such assignments. Some of these groups are responsible to the Faculty Senate and are appointed by the Senate. In addition, the Senate appoints advisory, standing, and ad hoc committees as it deems necessary to carry out its duties. Senate standing committees include: Executive Committee Committee on Committees Academic Freedom and Tenure Committee 185 It is expected that department heads and deans will ensure that faculty workload assignments are consistent with the goals of the institution and the talents and competencies of the faculty. Faculty role assignments are reviewed annually with the department head, and annual expectations for performance are set based on each faculty member‘s negotiated role statement. The role statement is prepared by the department head, agreed upon between the department head and the faculty member at the time he or she accepts an appointment, and approved by the dean. It includes percentages for each area of professional service (Manual, Section 404.1.2). These percentages define the relative weight to be given to performance in each of the different areas of professional service. knowledge. Credit toward sabbatical leave begins the day the tenured or tenure-eligible faculty member is employed as an instructor or higher rank; but sabbaticals are not granted until tenure has been attained. A faculty member must be employed with the rank of instructor or higher for six years at the university to be eligible for a sabbatical leave. Additional sabbaticals are earned at the rate of one sabbatical leave for every six years of professional service to the university. Compensation for sabbatical leaves is 80% of salary for leaves of two or more semesters and 100% for one-semester leave periods. A program plan is expected six to nine months in advance of the leave. Approval is required at department and college level before the Provost‘s Office forwards the leave request to the Board of Trustees for final approval. A midterm report and a final report are required. Except when there are extenuating circumstances, faculty member are expected to study at locations other than their regular place of employment during most of their sabbatical. Role statements serve two primary functions. First, the faculty member can gauge his or her expenditure of time and energy relative to the various roles the faculty member is asked to perform in the university. Second, role statements provide the medium by which the assigned duties of the faculty member are described and by which administrators and evaluation committees can judge and counsel a faculty member with regard to allocation of effort. (See Manual, Section 405.6.1) Each year, the faculty member's role assignment provides for the detailed implementation of the professional services of the faculty member as described in the role statement. About 40 USU faculty members apply and are approved for sabbatical leave each year. Although the university policy provides for sabbaticals every six years, if all eligible faculty were to apply, it would not be possible to fund these requests. Starting Fall 2007, the university will sponsor a Teaching Academy designed for new faculty. This one-semester group experience will present principles of high-quality teaching by using lectures from ―master‖ college teachers, reviews of best practices, and group discussions. There is no universal rule governing faculty teaching loads across the diverse disciplines and academic units represented on campus. In many departments, new faculty members are given a reduced teaching load for at least one term. Across the university, the overall average teaching load per week is 10 contact hours and just over 9 course credit hours (including all varieties of independent study) per semester. Both figures meet the standard set by the State Board of Regents for Utah‘s two research universities. HERI Results. Two-thirds of HERI respondents viewed their teaching load as ―satisfactory‖ or ―very satisfactory,‖ slightly higher than the 62% at other public universities. But only 42% believe the university provides enough support for faculty development, less than the 49% at peer institutions. The mentoring of new faculty is considered to be a high priority at USU by half of the respondents vs. 41% of those at the other schools. Sabbatical leaves are available to USU faculty to renew, update, and broaden the individual's teaching, research, or professional skills and 186 4.A.4 Faculty salaries and benefits. USU does not use a salary scale. Faculty salaries in individual departments reflect market conditions of supply and demand and also university priorities. Consequently, there is substantial variation between disciplines. However, all compensation decisions comply with relevant legal, regulatory, and university policy requirements. Adjustments to faculty salary are made using one the following criteria: higher of $3,500 or 6% of their base salary. Faculty advancing from associate to full professor receive the higher of $4,500 or 10% of their base salary. Comparative Compensation. Salaries at USU are less than those at the peer institutions. Table 4.2 shows average salary and total compensation for 2006-07 compared to various peer groups. Salaries at the professor level range from 16% to 23% below, for associate professors 12% to 15% below, and for assistant professors 6% to 10% below. (1) Merit adjustments. Faculty members may receive a merit adjustment based on job performance. Merit adjustment guidelines approved by the university's administration are distributed each year prior to the preparation of annual department operating budgets. The guidelines apply to all university faculty members, regardless of the source of funds from which employees are paid. When total compensation (salary plus benefits) is compared, the differences become smaller because USU has a more generous benefit package than most other universities. Benefits represent 37% of salary at USU compared to 25% on average for the comparison groups. However, even considering total compensation, USU is 9% to 18% below at the professor level and 7% to 9% below for associate professors. However, total compensation is much more competitive for assistant professors. Part of the differentials is offset by the lower cost of living in Logan, Utah—about 5% below the average for the entire United States. (2) Equity adjustments. Faculty members may receive an adjustment when there is a significant difference between the employee's current salary and a higher targeted or projected salary established by formal studies. The administration provides annual guidance as to what constitutes an equity adjustment. Funds for these adjustments come primarily from departmental resources, but may also come from centrally held funds targeted for this purpose. In recent years, the base salary problem was compounded by a lack of state money for salary increases. In 2002-3 and 2003-4, faculty and staff received no increase. State budget conditions have improved and the legislature approved a 3.5% increase for 2007-8, plus 1.5% which was used for selectively applied equity adjustments. (3) Promotional adjustments. Faculty members may receive a promotional adjustment based on advancement in faculty rank. The current compensation structure for rank advancement is as follows. Faculty members advancing from assistant to associate professor receive the Table 4.2. 2006-07 Salary and Compensation (USU as percent of comparison group) Comparison Group Prof . Salary Assoc. Asst. Prof . AAUP Survey (Public doctoral) 77% 85% 91% 82% 91% 98% AAUP (Mt. Region public doc.) 84% 88% 94% 91% 96% 103% Ten USU Regents Peers 82% 86% 90% 88% 93% 98% 187 Compensation Assoc. Asst. As noted above, salaries for professors at USU are relatively lower than for faculty at the associate and assistant ranks. This salary compression poses a problem, because there is little saving when retiring senior faculty are replaced. In some disciplines, such as those in the College of Business, the situation has gone beyond compression and has become salary inversion, with market salaries for new faculty members actually being higher than those of senior faculty members with many years of experience. In response to the high cost of replacing business faculty members, in Fall 2007, the college will implement a tuition surcharge. service, individual emphasis will vary within and among academic departments as described in each faculty member's role statement. In 2006, an improved role statement process was implemented. To better reflect university policy, role statement templates were developed, reviewed, and implemented for new faculty members. This approach will improve mentoring new faculty members as expectations are more clearly and uniformly presented. Workshops have been conducted to explain the new role statement process. An intensive annual review process for pretenure faculty members occurs throughout the conventional pre-tenure probationary period of six years. However, up to nine years of total probationary period will be allowed if the candidate was in a tenure-eligible position at another accredited college or university prior to joining USU‘s faculty. At any time during the tenure process a tenure-eligible faculty member can request an extension of the pre-tenure probationary period for one year for reasons including, but not limited to, medical needs of the faculty member or a family member or family responsibilities (including birth of a child or adoption). This extension may be requested twice, so long as the total pre-tenure probationary period does not exceed nine years. In conventional cases where a faculty member has been at USU in pre-tenure status for six years, the seventh year is either a year that commences tenure status or a year of employment under a terminal contract. The annual review process of tenure-eligible faculty is presented in detail in the Manual, Section 405.6. Another important salary issue involves gender differentials. Periodically, the Office of Analysis, Assessment, and Accreditation conducts a comprehensive gender equity study. These studies indicate that when factors such as discipline and years of service are statistically accounted for, female faculty and support staff members in some categories earn less. The central administration has responded to these findings by providing funds to reduce the differentials. 4.A.5 and NWCCU Policy 4.1 Evaluation of faculty performance. All tenure-eligible faculty members are systematically evaluated on an annual basis by their department head and their tenure and promotion advisory committee. Those in a pre-tenure probationary status are expected to demonstrate evidence of teaching effectiveness and fulfillment of instructional and other faculty responsibilities—including research, service and/or extension assignments where applicable. To retain their faculty appointment, faculty members must present evidence of effectiveness in all of the professional services which he or she performs, and must present evidence of excellence in the major emphasis of his or her role statement. Tenured faculty members who have not reached terminal rank status (i.e., professor, librarian, extension professor, extension agent) are reviewed for promotion in a systematic evaluation process that is triggered by a request by the faculty member to his/her department head to form a promotion advisory committee. This systematic review process is outlined in Sections 405.8.2 and 405.8.3 of the Manual. Annual faculty reviews are based on the extent to which the faculty member performs her or his role assignment. Although tenured and tenureeligible faculty members are expected to carry out the major university functions of teaching, research/creative endeavor, extension, and 188 All tenured faculty members meet with their department head on an annual basis to discuss their annual role assignment and discuss consideration for merit increases to salary, where applicable. (See Manual, Section 405.12.1) In addition, each tenured faculty member is subject to a five-year post-tenure review. The basic standard for this appraisal is whether the faculty member under review discharges conscientiously and with professional competence the duties appropriately associated with his or her position as specified in the role statement. About one-fifth of tenured faculty members undergo post-tenure review each year. To assess teaching performance, all reviews include an analysis of standardized course evaluations and, in many cases, peer assessment of teaching competencies. In some units, evaluations include a review of course syllabi and other discipline-specific assessment tools. To assess research and creative activity as part of the tenure and promotion process, letters from external reviewers who are experts in the candidate‘s field are required to evaluate the candidate's published work and/or creative endeavors, and recognition and standing among his or her peers. Otherwise, research and creative productivity are assessed using discipline-specific standards related to how scholarly work is distributed through various channels of dissemination and scholarly recognition. Post-tenure reviews rely largely on assessment by department peers, but some colleges also solicit external letters. This post-tenure review is discipline- and role statement-specific to evaluate 1) teaching, through student, collegial, and administrative assessment; 2) the quality of scholarly and creative performance and/or research productivity; and 3) service to the profession, the university, and the community. Upon completion of its review, the review committee for tenured faculty members submits a written report to the department head or supervisor, who forwards a copy to the director (where applicable), dean, or vice president. A copy of the committee's report is then sent to the faculty member. (See Manual, Section 405.12.2) The Provost‘s Office works with each academic college to monitor compliance with the posttenure review process. Evaluation of service is included, but is the most subjective part of the faculty review process. Activity reports and vitae normally list service activities to the institution, the discipline, and the community. Faculty members who have done extensive service in some forum are welcome to, and often do, submit letters from individuals in a position to comment on the extent and quality of that service. Occasionally, letters from external reviewers comment on service to the discipline rendered at the national and international level. Faculty peers, colleagues external to USU, students, and administrators have defined roles in all faculty evaluation processes. However, the process is primarily driven by faculty peers, academic peers, and department administrators who are experts in the fields within their discipline. Table 4.3 below summarizes tenure review process outcomes at USU over the past five years. In recent years, the process has become more rigorous and has resulted in a greater number of denials. Table 4.3. Tenure and Review Outcomes Review Year 2002 2003 2004 2005 2006 Number of Candidates 50 33 37 52 54 Promoted 49 31 30 50 45 Percent Promoted 98 94 81 96 83 189 Denied 1 2 7 2 9 Percent Denied 2 6 19 4 17 Sixty-eight percent of USU respondents to the HERI Survey ―somewhat‖ or ―strongly‖ agreed that the criteria for advancement and promotion at USU are clear; about the same proportion as those at other public institutions. department head, determines the need for and general parameters of faculty appointments congruent with their mission and role. The department head appoints a screening committee of not less than five members. A majority, and, where possible all five members, must be appointed from among the faculty of the department or other academic unit. In consultation with the department head and the faculty of the academic unit, the screening committee prepares the job description and advertising in accord with university regulations. The screening committee (comprised of faculty members) screens applicants according to the job description and identifies a suitable pool of candidates, those to be further considered by the faculty and pertinent administrators. Before an offer can be made to a candidate, the candidate is interviewed on the campus or site of employment by the academic unit's faculty and pertinent administrators. When the investigation of candidates has been completed, the screening committee solicits recommendations from faculty members and pertinent administrators. 4.A.6 Recruitment and appointment of fulltime faculty. USU Policy Manual, Section 404, (http://www.usu.edu/hr/policies/section400/404. pdf) governs the recruitment and appointment of full-time faculty. The university is committed to take sufficient time to seek, and then to investigate thoroughly, candidates for appointment to assure that only highly qualified people are employed, and to assure there is no discrimination against any candidate on the basis of race, color, religion, sex, national origin, age, veteran status, marital or parental status, or any sensory, physical or mental disability or handicap. Faculty positions are advertised in media most likely to reach qualified persons who may have an interest, including those that will encourage minority and female applicants. In addition to candidate-initiated applications, faculty members are invited to submit nominations; and the screening committee is obligated to identify qualified candidates by encouraging nominations and aggressively pursuing promising nominees. During the 2006 academic year, the Office of Human Resources migrated to an electronic job posting and application process. This change makes the university‘s faculty recruitment and appointment processes more transparent. In addition, the office provides electronic access to the university policies and administrative procedures that govern the recruitment and hiring process. After fully engaging faculty in a thorough search and review process, the department head forwards to the dean a recommendation for an offer of employment from the list of acceptable candidates recommended by the screening committee. If the dean and provost are in agreement, they recommend the appointment of the candidate to the Board of Trustees. This process ensures a thorough review of the candidate‘s qualifications by representatives of each field or program and representatives of the broader institution. With regard to recruitment of qualified faculty, Section 404.3 of the Manual outlines the process whereby tenured or tenure-eligible faculty members are recruited to USU. Faculty-driven components of this process are as follows: Retention of high-quality faculty members is a high priority. USU has worked to increase faculty retention in a number of ways. A recent five-year, $3M NSF Advance Grant has allowed The faculty of departments and other academic units, in conjunction with the 190 for the mentoring of female faculty throughout the tenure and promotion process. In addition, the university recognizes that dual career assistance (DCA) is critical to sustaining its commitment to recruiting and retaining highly qualified and competitive staff and faculty members. The DCA policy applies to situations in which there are existing positions to accommodate the common interests of the institution and the couple seeking DCA. It also covers instances in which a new position may be created to utilize the qualifications and occupational interest of a dual career couple. In the latter case, funding from the recruiting and receiving units (academic or administrative) and the Office of the Provost is often necessary for leveraging the establishment of such a position. the respondents said that their autonomy and independence was ―satisfactory‖ or ―very satisfactory,‖ vs. 87% at peer schools. In 2006, the Faculty Senate adopted a policy to accommodate students when course content conflicts with their expressed religious, social, or cultural views. (See Manual, Section 403.3.1 (3)). This policy protects the academic freedom of the faculty while respecting the core beliefs of the student. It is a compromise for both faculty and students, but one that has resolved a sensitive issue with a clear, step-by-step process. 4.A.8 Qualifications of part-time faculty. The faculty of departments and other academic units, in conjunction with the department head, determines the need for part-time and adjunct faculty appointments. The department head makes a recommendation to the dean, who then seeks the approval of the provost to make an offer of employment. Ultimately, all faculty appointments are subject to the approval of the Board of Trustees. The process of engaging faculty peers in the review of academic and professional credentials of applicants for parttime and adjunct faculty appointments ensures consistency between qualifications and the innate demands of the academic role assignment. 4.A.7 and 4.B.7 Faculty academic freedom. The university supports academic freedom principles including the right to teach, study, discuss, investigate, discover, create, and publish freely. USU‘s stated policy is that ―persons having a formal association with the university shall not be involved in acts which violate the academic freedom or constitutional rights of others, or the standards and regulations of the university or the State Board of Regents.‖ (See Manual, Section 403.2.3) Through its policies and practices, the university has demonstrated its commitment to maintaining an atmosphere in which intellectual freedom and independence exist. It is widely understood that, at USU, faculty members have broad latitude to determine the content and pedagogical methods for their individual courses. Moreover, there is an established tradition that faculty can write and speak out on controversial issues without fear of reprisal. There is substantial variation among academic departments in the use of part-time faculty members. Disciplines with heavy service course demands at the freshman level, such as Mathematics and Statistics, English, and departments that offer larger number of activity courses, make far greater use of part-time instructors than do departments in engineering and the sciences. USU‘s goal is to have as many courses as possible taught by full-time faculty members. During Fall 2006, 65% of student credit hours were generated in courses taught by regular faculty. Thirty percent came from courses taught by adjuncts and less than 5% from graduate teaching assistants. The Academic Freedom and Tenure Committee of the Faculty Senate is charged with reviewing complaints or concerns pertaining to academic freedom (See Manual, Section 402.12.3 (1)). Because of a lack of issues, the committee meets infrequently. During the past two years, only one grievance was filed and that issue was resolved using the committee‘s prescribed procedures. Data from the HERI Survey indicate that faculty members believe academic freedom exists at USU. Ninety-two percent of 4.A.9 and 4.A.10 Orientation and evaluation of part-time faculty. Except for a formal letter of appointment from the president which the faculty member receives when initially appointed to a given position and rank, 191 notification of reappointment and information about the position comes from the faculty member‘s academic department head. The Office of Human Resources, in conjunction with the provost, provides opportunities for part-time and adjunct faculty members to participate in faculty and new employee orientation sessions. Human Resources also maintains an electronic home page that provides links to sites that clarify the rights, responsibilities, and conditions of employment. Additional information that is more specific to the individual‘s role assignment occurs through direct communication with the appropriate department head. promote hiring and mentoring of women in science and engineering is a significant achievement for the university. Hiring minorities has always been difficult. When faculty positions are available, the university will continue to be proactive in advertising and otherwise searching for candidates. Faculty salaries at USU are below those at peer institutions. After two years without salary increases, recent appropriations from the legislature have at least kept pace with inflation. USU‘s attractive benefit practice makes total compensation somewhat more competitive. However, increases in health care costs have required the university to ask faculty members to pay an increasing share of those costs. To ensure that high-quality instruction is being provided, all courses taught by part-time faculty are evaluated using the same instrument and procedures as for the full-time faculty. Appointments for part-time faculty are renewed annually, based on funding and performance, unless the faculty members are given notice of non-renewal in accordance with the Manual, Sections 407.7 and 404.1.2 (4). USU‘s student-faculty ratio is high compared to peer institutions. For several years, the administration has levied additional tuition increases (referred to as Tier II tuition increases) to generate funds to hire additional faculty. This, combined with a leveling in enrollment growth, has allowed the ratio to decline somewhat. Over the next two years, 40 additional faculty will be hired to meet enrollment increases at regional campus and for distance education courses. The most recent revision to university policies that govern the appointment of part-time and adjunct faculty occurred in 1999. Individual departments and colleges regularly review their internal policies concerning the use of part-time and adjunct faculty based on demand for their courses and available funding. Standard 4.B. Scholarship, Research, and Artistic Creation 4.A. Challenges and Recommendations 4.B.1 Faculty engagement in scholarship, research, and artistic creation. Retention, promotion, and tenure criteria at USU focus on the core academic mission of the university to ensure that faculty members are engaged in the various dimensions of learning, discovery, and engagement. The determination of what constitutes significant contributions to knowledge is vested primarily within the department and discipline of the faculty member. USU has a quality faculty, but maintaining the standard may be a challenge because recruitment is difficult in some disciplines. In some departments, salaries that must be offered for new faculty are higher than those earned by some senior faculty. The College of Business has responded to this problem by levying a tuition surcharge for its upper-division courses, starting Fall 2007. Some help on retention was provided by the 2007 Utah Legislature which appropriated 1.5% of the university salary base to be used for equity adjustments. Faculty engagement in scholarship, research, and artistic creation at USU has experienced impressive growth over the past 10 years. Productivity is clearly reflected in USU‘s contract and grant revenues over this period, which increased more than 50%, from about USU‘s goal is to have a diverse faculty. Some progress is being made in attracting women and the Advance Grant received from NSF to 192 $97M in FY 1997 to more than $147M in FY 2006. Based on NSF data, USU recently ranked first overall in aerospace research and development, and USU‘s College of Education and Human Services was ranked second in the nation in externally funded research programs. The outstanding effort of USU researchers is reflected in the national comparisons, especially among its closest peers, non-medical land-grant universities as shown in Table 4.4. The Institute for Antiviral Research (Agriculture) develops treatments and therapies for infectious diseases, including West Nile virus, animal smallpox, Middle Eastern and African viruses, mad cow disease, SARS, bird flu, and serious respiratory viruses. Center for Persons with Disabilities (Education and Human Services) has been a leader in the disability field for 35 years. Approximately 70 CPD programs currently operate throughout Utah and across the nation as part of a national network focused on improving life for people with disabilities and their families. Utah Water Research Laboratory (Engineering), with nearly 250 projects conducted each year, has a presence in all 29 Utah counties and 40 countries. Ecology Center (Natural Resources) is a major leader in the National Ecological Observatory Network (NEON), a nation-wide system designed to observe ecological change. Table 4.4. USU’s National Rankings for Research Expenditures Category Federal Research Ranking (2004)1 Aerospace research and Number 1 development (all universities) overall Education (all universities, Number 2 FY 2008) overall Private and public universities Number 77 of 640 Public universities Number 48 of 389 Land-grant universities Number 20 of 73 Land-grant, non-medical Number 10 of universities 59 1 In the past 10 years, USU‘s faculty members have also embraced opportunities to engage undergraduate students in cutting-edge scholarship, research, and artistic endeavors. With support from the Vice President for Research (VPR) and numerous faculty mentors, undergraduate research at USU has significantly enhanced student learning, discovery, and engagement by creating hands-on learning opportunities in students‘ chosen fields of study (See 4.B.6). Additionally, undergraduate research is now an integral part of campus course offerings. Faculty members have created a number of credit-bearing courses, including Undergraduate Research (USU 4900), in which students can earn credit while gaining research experience. USU also offers a course on Most recent year for which these data are available A large portion of sponsored-award growth is attributable to USU‘s Space Dynamics Laboratory (SDL), which is part of the USU Research Foundation. Since its founding in 1959, SDL has enabled significant scientific and military advances using sophisticated sensors on more than 400 research payloads ranging from rocket-borne sensors to space shuttle experiments and satellite systems. SDL has more than doubled its yearly revenues over the past decade, and its annual budget currently represents about one-third of total USU contract and grant revenues. USU faculty members efforts also have given rise to a number of nationally and internationally recognized centers, institutes, and organizations. Examples from selected colleges include the following: Research Ethics (USU 6900) for advanced undergraduates and graduate students to educate and guide responsible research conduct. In 2003, the undergraduate research program helped the 193 Department of English secure a grant from the Northern Rockies Consortium for Higher Education (NORCHE) to integrate research ethics more thoroughly in its research writing class, English 2010. creation productivity. The data are listed by college and are for faculty members on the Logan campus who have an appointment that includes a research or artistic expectation (i.e., lecturers and instructors, administrators, etc., are not included). Table 4.5 (on the next page) provides data on faculty research, scholarship, and artistic 194 Table 4.5. Research, Scholarship, and Creative Activities of USU Faculty July 1, 2005 to June 30, 2006 Books USU USU AG BUS ED ENG HASS NR SCI TOTALS % 74 4 1 79 52 2 0 54 87 14 1 102 67 2 4 73 122 30 9 161 39 2 0 41 109 4 2 115 550 58 17 625 88% 9% 3% 100% Books Edited 0 1-2 >2 Total AG 68 8 3 79 BUS 50 3 1 54 ED 90 9 3 102 ENG 67 4 2 73 HASS 142 16 3 161 NR 39 2 0 41 SCI 105 10 0 115 USU TOTALS 561 52 12 625 USU % 90% 8% 2% 100% Chapters in Books 0 1-2 3-5 >5 Total AG 44 23 9 3 79 BUS 36 13 4 1 54 ED 59 32 9 2 102 ENG 50 15 3 5 73 HASS 92 50 13 6 161 NR 26 12 2 1 41 SCI 74 31 7 3 115 USU TOTALS 381 176 47 21 625 USU % 61% 28% 8% 3% 100% Reviewed Articles 0 1-2 3-5 6 or more Total AG 8 26 24 21 79 BUS 5 25 11 13 54 ED 19 40 25 18 102 ENG 8 26 19 20 73 HASS 69 49 18 25 161 NR 4 15 12 10 41 SCI 12 46 31 26 115 USU TOTALS 125 227 140 133 625 USU % 20% 36% 22% 21% 100% Performances 0 1-2 3-5 6 or more Total AG 72 2 2 3 79 BUS 50 3 0 1 54 ED 94 5 3 0 102 ENG 64 4 1 4 73 HASS 111 12 13 25 161 NR 41 0 0 0 41 SCI 107 5 1 2 115 USU TOTALS 539 31 20 35 625 USU % 86% 5% 3% 6% 100% Presentations 0 1-2 3-5 6 or more Total AG 12 13 24 30 79 BUS 6 16 16 16 54 ED 15 18 24 45 102 ENG 3 21 19 30 73 HASS 23 59 40 39 161 NR 4 8 12 17 41 SCI 16 26 40 33 115 USU TOTALS 79 161 175 210 625 USU % 13% 26% 28% 34% 100% Written 0 1-2 >2 Total NOTE Data are for full-time faculty on the main campus who have professorial rank. 195 Although there are variations by college, the aggregate results portray a productive faculty. Eighty percent published at least one refereed article and 21% had six or more. More than one in ten had a book published during the year and nearly 40% wrote book chapter. Nearly 90% made a scholarly presentation, and more than 60% made three or more presentations. Patents, copyrights and creative works Research misconduct Other USU policies are also closely related to scholarship, research, and creative activity at the university. Standards of ethical conduct for faculty are clearly articulated in Policy 403.3 and cover obligations that faculty have to students; to the university; to the general citizenry; and in relation to professional scholarship, research, and creative endeavor. These expectations for ethical conduct are clearly articulated and available for review. 4.B.2-3 Policies and procedures regarding scholarship, research, and artistic creation. USU is committed to maintaining high standards of integrity and ethical practice in scholarship, research, and artistic creation. To ensure these standards are kept, USU has developed extensive written policies guiding faculty conduct, created committees and offices to support federal compliance standards, and has involved faculty at all levels of university operations to provide feedback and assistance in formulating research policy. The university conflict of interest policy (Policy 307) was established to help faculty avoid, disclose and/or manage financial conflicts, conflicts of commitment, and conflicts of allegiance. Policy 307 has the specific objective of enhancing: The integrity of institutional research; The quality of the institution's educational program; and, The viability of the institution's outreach mission, especially as it relates to information diffusion and technology development and commercialization Written Policy USU‘s research policy (Policy 306) was ratified by the Board of Trustees in September 2004. The policy provides guidance to the university‘s research community as they initiate and implement research programs and provides them the information they need to conduct business properly within and outside the university. The document also communicates USU‘s positions and expectations to both the university audience and to the public, and it helps to establish a higher degree of openness in the operation of the university. Issues covered by the policy include: In addition, Policy 307 is designed to prevent a conflict of interest from harming the university and/or the employee. USU Offices and Committees In keeping with USU‘s institutional commitment to promote ethics and integrity in scholarship, research, and artistic activities, the university has created and maintained various units to ensure these activities are conducted in appropriate, safe, and effective ways. The Sponsored Programs Office reports directly to the VPR and has responsibility to ensure all sponsored-research programs are in compliance with university, state, and federal regulations. In addition, the VPR has a federal compliance officer who manages issues related to compliance with federal standards for ethical conduct of research. In an effort to improve campus-wide coordination of compliance training and awareness, in 2006 the VPR and the Harmony with USU‘s institutional mission Sources of research support Criteria for submission, approval, and negotiation of contracts and grants Proprietary information, data and research Publication policy Secret or national defense research Consulting activities and outside interests Use of human participants in research Use of animals in research Safety and health in research 196 Vice President for Business and Finance created an Integrative Compliance Committee chaired by the compliance officer. This committee has reviewed compliance needs in numerous administrative units and is working to develop web-based faculty training programs. The LARC offers a complete range of services to researchers at USU, including comprehensive animal care and husbandry, instruction in proper animal handling, disease diagnosis, euthanasia and animal disposal, animal records, information, and consultation. Space is also provided for researchers to conduct short- and long-term research. These services ensure that no research work is jeopardized through inadequate animal husbandry practices, that the animals used in research are treated and cared for in a humane manner, and that federal funding for research involving animals is not jeopardized through inadequate or inhumane care or treatment of research animals. Campus demand for LARC space and services has been growing steadily for years, and increased by 20% in 2006. As a result, efforts are underway to create additional animal housing space at USU. The Institutional Review Board (IRB) is charged with protecting the rights and welfare of human research participants at USU. All research involving people, including unfunded research, must be reviewed in accordance with the Code of Federal Regulations. USU has a Federal Wide Assurance with the National Institutes of Health that commits USU to comply with applicable federal regulations governing human participants in research and which is required for Department of Health and Human Servicesfunded research. This Assurance is renewed every five years. The IRB documents compliance with federal regulations by maintaining a database of all research protocols submitted and of actions taken by the IRB. The Environmental Health & Safety Office (EH&S) is a USU service unit that provides expertise and guidance for compliance with federal, state, and local safety and health regulations, as well as current professional practices and guidelines. Its goal is to prevent injuries, illnesses, and environmental damage through the recognition, evaluation, and control of potential hazards arising from university activities. Services include assisting in compliance with regulations and training university personnel and students in appropriate safety measures. In 2006, for example, EH&S provided safety training to approximately 1,124 faculty, staff, and students in 36 courses. General topic areas include biological, radiological, occupational, and chemical health and safety. All faculty members involved in human subjects studies must complete an online training course (CITI Course in the Protection of Human Research Subjects) prior to initiation of the research. In addition, written policies and procedures established by the IRB that are congruent with federal guidelines have been instituted to address procedures such as yearly continuing review, reporting of adverse events, changes in research methods and objectives, and conflicts of interest of researchers. The Institutional Animal Care and Use Committee (IACUC) is charged with ensuring USU's compliance with the Animal Welfare Act and all other regulations concerning the care and use of research and teaching animals. All protocols involving animals used in research, teaching, and training must be approved by the IACUC prior to initiating the protocol or any activities associated with it. The IACUC also has supervisory responsibilities over the USU Laboratory Animal Research Center (LARC), which supports university animal research, testing, and teaching by providing resources for animal procurement, housing, husbandry and care, health care, and disposal. EH&S also interacts with many governmental regulators in the course of normal university business, including the Environmental Protection Agency, State of Utah-Department of Environmental Quality, Division of Radiation Control, Occupational Safety and Health Administration, Centers for Disease Control, and the National Institutes of Health (NIH). Many of these entities perform routine and unannounced inspections and require written programs, documented training, permits, and 197 numerous reports of differing types that the EH&S Office completes on behalf of the university. purposes to be expended through the Research Office. (See Policy 105.2.1 (9)) Future Plans USU will continue to encourage faculty and students to maintain high ethical standards and comply with applicable university and federal requirements. Several new initiatives are in place or in progress to provide accessibility to resources and information in these areas, including the following: As mentioned in Section 4.B.1, students are now offered classes that cover responsible conduct of research, and all students are exposed to research ethics in English 2010, which is required for all undergraduates. The Institutional Biosafety Committee (IBC) provides USU with federally mandated reviews of all work involving recombinant DNA performed at USU or by USU researchers. The IBC is made up of scientists with expertise in plant and animal genetics as well as community representatives. The IBC reviews and approves recombinant DNA research at USU to ensure it is performed in accordance with the NIH Guidelines for Research Involving Recombinant DNA Molecules. The IBC has developed standard operating procedures to guide the submission and review process for approval of recombinant DNA work. USU also has several other major research committees, including the Biohazards Committee, Chemical Hygiene Committee, Radiological Safety Committee, and University Safety Committee, that perform similarly specialized services for the institution. In 2007, USU will begin offering the Graduate Scholars Certificate. The program, provided by the USU School of Graduate Studies, in conjunction with the Office of Compliance Assistance, is designed to give all graduate students a basic overview of scholarly research and publication. Topics covered by the program include responsible conduct of research, research ethics, working with animal and human research subjects, authorship and peer review, and proposal/grant-writing skills. Students working for the Graduate Scholars Certificate must complete on-line training modules and attend an orientation and four Scholars‘ Series Forums held throughout the year. Faculty Involvement Faculty members play a key role in the development of university research policies and practices, the most important of which takes place in their roles as independent, self-directed scholars and researchers. Faculty members also fill multiple roles of collegial engagement, as members and leaders of ad hoc advisory committees designed to provide administrators at all levels with feedback on strategic research policies and practices. Additionally, faculty members serve on the University Research Council, which advises the VPR in all matters pertaining to research and other scholarly or creative activity of the university. The Research Council has specific responsibility for: 1) formulation of policy, including research priorities and procedures for attaining them; 2) encouragement and stimulation of research in the context of instruction and other goals of the university; 3) monitoring, reviewing, and evaluating crosscollege research programs in the university; and 4) recommending to the VPR the allocation of all funds available for research and related The Research Office is currently writing a self-study that is required to apply for accreditation by the Association for the Accreditation of Human Research Protection Programs (AAHRPP). USU will apply for AAHRPP accreditation by the end of 2007. 4.B.4 Support for scholarship, research, and artistic creation. Central administration, deans, department heads, and others share responsibility for helping faculty members succeed in their scholarly, research, and creative activities. At USU, support for these endeavors 198 is provided through numerous means, including facilities and physical resources, funding, recruitment and retention efforts, and other services. program support, and other research-related services. Eventually, about 90% of the university‘s total F&A collected is applied to colleges and departments, and the remaining 10% is used to fund university-wide research services. Facilities and Physical Resources USU administration strives to provide faculty with the best facilities possible in which to conduct all types of scholarly activities. This dedication is demonstrated in several building projects and expansions completed in the past decade for researchers, scholars, and artists. Research facility expansion is continuing at the Innovation Campus, where USU‘s BioInnovations Research Institute (BIRI) is located. The current 33,000 square-foot facility will soon be expanded by 85,000 square feet and will house several of USU‘s USTAR research programs in the coming years. In FY 2006, USU recovered approximately $21.3M in F&A costs. As has been the case for several years, just over half of this money was generated by, and returned to, the USU Research Foundation (USURF). USURF, a wholly owned subsidiary of the university, is a major not-forprofit organization with large-scale research programs (most notably the Space Dynamics Laboratory) that seeks to contribute to the fundamental strength of research and development at the university. A cooperative working relationship with USURF is essential for accomplishing the research mission of the university, and F&A funds recovered by the Foundation are vital to its continuity and growth. In addition to an office, laboratory (if needed), and office support services, faculty members have access to a high-speed, broadband computer network on campus, which connects to the fastest available Internet technologies. Faculty members also have access to a comprehensive set of library services that support scholarly activity. In addition, the provost and VPR invest in strategic initiatives where access to information has created a bottleneck to research and creative endeavors. This is manifest in the recent acquisition of the Wharton Database to support research in the College of Business and IEEE databases for College of Engineering. Recruitment and Retention Effective faculty recruitment and retention is vital to the mission and goals of USU, and the Research Office has provided direct support for the recruitment and support of experienced scientists. The VPR recognizes the strategic importance of such hires and is working to develop more formalized mechanisms to promote similar opportunities in the future. The Research Office also supports faculty recruitment and retention by providing about $1.2M annually in seed grant funds for internal projects that support faculty development and enhance faculty success in securing extramural funds. Funding USU recovers a portion of the indirect or facilities and administrative (F&A) costs from most external grants to pay the overhead costs of research, and then uses those funds to support university research programs. Most of the facilities and administrative costs collected are returned to the units that generated these funds (although some funds are allocated to colleges that do little sponsored research) to support program development, new faculty start-up, faculty seed grants, faculty travel to conferences, and related needs. Other portions are used to help pay for graduate student support, undergraduate research, international research Research Support Services The responsiveness and efficiency of research support services has also improved over the past 10 years. USU‘s Sponsored Programs Office (SPO) is responsible for supporting and protecting the university and individual researchers as they propose, submit, and administer externally funded sponsored research projects. This role puts SPO in a unique situation to interact with virtually every college, department, research center, and administrative unit at USU. Furthermore, the interdependent 199 nature of contracting requires accountability among all these units if research endeavors are to be successful. benefit of the inventor, the university, and the community. By effectively commercializing technology, TCO provides additional revenue to the university, its departments, faculty, and staff and also works to stimulate local job creation through forming new businesses. In 2004, the Research Office provided SPO with resources for augmenting staff and enhancing management practices to better assist USU researchers. SPO policies and procedures are posted on the web (http://spo.usu.edu/), and that site was recently revised to enhance proposal development and provide more user-friendly interfaces to its information. Specific services offered by SPO now include editing grants, developing budgets, negotiating contractual terms and conditions, completing required forms, tracking pending proposals, notifying researchers upon award, working closely with the Controller‘s Office to assure accounts are set up properly, and negotiating with sponsors to protect the researcher and university. The TCO has been part of USU for many years, but in 2003 a number of strategic human and financial resource initiatives were implemented to increase the value and visibility of USUderived technologies. USU restructured the faculty promotion and tenure process so that patents can count like peer-reviewed research publications in the review process. Recently (FY 2006), the university appointed Dr. Ned Weinshenker to the newly created position of Vice President for Strategic Ventures and Economic Development. Dr. Weinshenker is responsible for leading the TCO, as well as Innovation Campus, and overseeing the USTAR Initiative at USU. A ―single point of contact‖ approach allows researchers to easily identify their assigned SPO administrator and allows SPO administrators to familiarize themselves with the unique needs of the researchers and become better versed with sponsor-specific regulations. In addition, SPO has developed a series of monthly and quarterly workshops related to grant writing, locating funding opportunities, industry contracting, and electronic research administration. Finally, SPO is currently implementing an electronic proposal development and grants management system (GAMS) that will interface directly with http://www.grants.gov and provide an electronic approval and routing system that is now required by the federal government. In the wake of these changes, licensing and royalty revenues have doubled ($247,291 in FY 2003 vs. $494,523 in FY 2006), and significant gains have been realized in the number of patents filed (17 in FY 2003 vs. 27 in FY 2006) and issued (3 in FY 2003 vs. 8 in FY 2006). Twelve new companies have been formed in the past four years, including four in FY 2006 (Alaero Design, Inc.; Plasma Containment Company, LLC; Matrix Manufacturing, and VistaTech, Inc). With USTAR researchers now working on the USU campus, along with a very favorable technology transfer climate for our more traditional faculty members, it is expected that technology and commercialization activity will continue to grow at a rapid pace. Like other research universities, USU is placing greater emphasis identifying, protecting, and commercializing university-derived intellectual property. The Technology Commercialization Office (TCO) is responsible for commercializing university technology and creative works, assisting faculty and staff in understanding the technology transfer process, and complying with its requirements. The TCO complements USU research and outreach activities by developing and commercializing technologies for public benefit, while it also strives to extract the fair market value of intellectual property for the Faculty and student research is also fostered through an improved series of communications about USU research. Since 2003, a marketing team in the Research Office has focused on conveying the importance and impact of USU research through print publications, web media, and special events. Research communicators at USU are working to create campus-wide awareness of research activities, collect data that quantifies its impacts, highlight and recognize outstanding researchers, and convey the benefits 200 of research to legislators and other key audiences. The flagship outcome of this work is ―Research Matters,‖ an annual report for the general public that documents the economic and academic benefits of USU research efforts. compared to just 78% at peer universities. Eighty-three percent say that a satisfactory or very satisfactory aspect of their job is the opportunity to develop new ideas—slightly higher than the 79% at other public institutions. 4.B.5 Incentives for scholarship, research, and artistic creation. USU faculty members are expected to contribute to the generation of new knowledge. Role statements articulate the contributions that the faculty should make to meet the academic mission of the institution and, as noted earlier, they serve two primary functions. First, the faculty member can gauge his or her expenditure of time and energy relative to the various roles the faculty member is asked to perform in the university. Second, role statements provide the medium by which the assigned duties of the faculty member are described and by which administrators and evaluation committees can judge and counsel a faculty member with regard to his or her allocation of effort. Advancement in rank and salary increases reflects the extent to which the faculty member fulfills her or his role statement. 4.B.6 Consistency of sponsored research and funded programs with mission and goals. Though sponsored programs are essential at any research institution, research is a keystone of USU‘s mission of learning, discovery, and engagement. USU research activities involve and support both graduate and undergraduate student learning experiences by providing stronger faculty, better access to scholarly facilities and resources, and more opportunities for participation in research. Sponsored research and funded programs also lead to new discoveries and technological innovations. Further, USU faculty members are actively engaged in the community, nation, and world to help solve practical problems for people and businesses. These outcomes are completely consistent with the university‘s greater mission, which is to be one of the nation's premier student-centered land-grant and space-grant universities by fostering the principle that academics come first, by cultivating diversity of thought and culture, and by serving the public through these activities. The VPR supports faculty recruitment and retention by providing approximately $1.2M annually in seed grant funds for internal projects that support faculty development and enhance faculty success in securing extramural funds. Moreover, the VPR returns 30% of recovered facilities and administration dollars directly to the colleges, departments and investigators that generate them to support program growth. Student Education The most fundamental mission of USU is to provide exceptional learning opportunities for both undergraduate and graduate students. The university recognizes that learning and discovery through undergraduate research experience is a critical component of undergraduate education. The undergraduate research program at USU supports the university‘s mission by providing a supportive environment where students and faculty may engage across the campus in meaningful research, scholarly, and creative achievements. An important incentive for scholarship, research, and artistic creation is USU‘s Intellectual Property Policy found in the Manual, Section 327. Adopted in 1999 and revised in 2003, this policy was designed to stimulate faculty productivity by providing the opportunity for financial reward. Basically, it gives faculty generous legal rights to their intellectual property. Though undergraduate research has long been an essential part of the USU campus culture, handson learning is now a hallmark of USU‘s undergraduate programs. Efforts to bolster undergraduate research activity have intensified over the past decade. After assessment in 2000, USU faculty members know they are expected to be productive in generating new knowledge and funds to support their efforts. Eighty-three percent of HERI respondents agree that pursuing extramural funding is a high priority of USU, 201 the VPR created an associate vice president position to oversee undergraduate research and provided funding to support an array of research opportunities. Following are examples of USU initiatives that focus on student research: USU faculty and administration have worked to expand research-related employment opportunities for students. At present, about 700 undergraduate students work in research positions on the Logan campus. The 2006 National Survey of Student Engagement (NSSE) found that 26% of USU seniors have worked on a research project with a faculty member outside of course or program requirements, a higher percent than the 38 Carnegie Peer Institutions who participated in the survey. For 35 years, USU has provided financial support to student researchers through the Undergraduate Research and Creative Opportunity (URCO) program. Each semester, about 25 students are awarded up to $1,000 to conduct their own research projects and are required to report on their results at the end of the year. In 2007, USU celebrated the seventh annual Research on Capitol Hill event at the State Capitol, created to demonstrate to legislators the value of a research university to undergraduate education. Dozens of USU students participate annually in this event, which was established when an internal analysis revealed that state government officials did not effectively understand how research and teaching are integrally linked. USU also gives students the opportunity to present their work on campus at the annual Student Showcase, held each April as part of Research Week. In this rapidly growing event, students prepare posters and presentations that are shared with the student population, special visitors, faculty, and fellow student researchers. Recent changes to USU‘s Honors program now require all graduating students to complete a senior thesis and presentation. This requirement has increased the number of independent student research projects being conducted on campus and has created additional opportunities for studentfaculty collaboration. Strengthening graduate programs at USU is just as important as undergraduate education, and it serves an additional symbiotic role, as graduate students are the primary work force in a research university. Doctoral students are typically the most skilled and experienced collaborators for faculty research projects. Therefore, one of USU‘s goals is to infuse new energy into graduate programs, particularly at the doctoral level. To achieve this goal, the VPR partnered with the School of Graduate Studies in 2003 to enhance graduate student recruitment and, where feasible, grow the number of doctoral students in existing programs. Prior to 2003, the Research Office had provided about $130,000 in graduate research fellowships. In FY 2006 the Vice President for Research contributed more than $250,000 to support graduate student fellowships, recruitment, and travel. In 2004, USU restructured its most prestigious scholarship to focus on research and creative activity, which resulted in the University Undergraduate Research Fellowship. These awards carry an annual stipend in addition to the Presidential Scholarship that is tuitionbased. Research Fellowships extend across the campus disciplines and provide individual faculty mentorship. In FY 2006, support was provided to 97 undergraduate Fellows, and the program will attain its full complement of 130 students in FY 2007. USU has also worked to provide research and recognition opportunities for graduate students, and an example of that effort is the annual 202 Graduate Student Paper and Poster Symposium. Now in its tenth year, the event has been integrated into the campus-wide Research Week and since then has experienced nearly 100% increases in participation for three years running, with more than 100 participants in 2007. has enabled recruitment of two senior scientists to come to USU, and significantly expanded NCHAM's capability to secure extramurally funded research related to identification of, and services for, children with permanent hearing loss. Discovery and Engagement Research outcomes at USU are often measured in terms of their academic or societal impact, which demonstrates the importance of discovery and engagement to the university‘s mission. Researchers across campus are recognized for their ability to contribute to their field of knowledge or to serve their local or global community, not just their ability to create wellfunded projects. The VPR works to encourage projects that create a tangible impact within the state through the Community University Research Initiative (CURI). CURI funds are one-year grants awarded to faculty members who design projects to improve the lives of citizens in the State of Utah. In addition to these funded projects, the Research Office maintains a database of noteworthy projects that have tangible positive impacts, as determined by deans and department heads. Economic Impact Over the past 20 years, the engagement mission of research universities has been universally expanded to include the requirement of bringing knowledge outcomes to the marketplace. As mentioned in Section 4.B.4, USU has made significant strides in updating its Technology Commercialization Office to help it work more intensely and efficiently. On a larger scale USU has also been a leader in the Utah Science, Technology and Research (USTAR) Initiative. One of the most significant initiatives accomplished at Utah State in the past decade, USTAR was passed in 2005 by the Utah State legislature. USTAR is an innovative and farreaching initiative designed to bolster Utah‘s high-tech economy by investing in university research programs, up to $400 million over the next 10 years. As these investments are made, USU will expand its research capacity and create more opportunities for scientific discoveries that will lead to new technologies and businesses. At the same time, world-class researchers and equipment will be brought to USU‘s students. In addition to funding individual projects, the Research Office has worked to create several interdisciplinary initiatives to address larger, more complicated problems. For instance, a water research initiative was established in 2003 to address the multifaceted issue of water quality and scarcity in Utah. The initiative brought together environmental researchers, engineers, political scientists, and others across campus to create a multi-pronged approach to Utah water issues. A similar task force was created in 2006 to address energy issues in the state. In addition to significant building funds, USTAR includes $6 million of on-going funding to support the research focus areas identified by USU and approved by the USTAR Governing Authority. Thus far, USU faculty and administration have set up USTAR teams based on intelligent systems engineering, advanced nutrition, three-dimensional imaging and biofuels, and are working with USU faculty and administrators to propose additional initiatives to USTAR‘s governing authority. Other notable recent research initiatives at USU include the Center for High Performance Computing (HPC) and National Center for Hearing Assessment and Management (NCHAM). The HPC, which was established in FY 2006, utilizing funds from an NSF major research instrumentation grant and the Research Office, will enhance research and education at all levels at USU. Funding provided by the Research Office to NCHAM in 2005 and 2006 4.B.7. Academic Freedom. under 4.A.7. See discussion 4.B. Challenges and Recommendations USU faculty members have an impressive record of generating external funding for 203 research. There is a clear upward trend that is expected to continue. However, external funding is heavily dependent on a relatively small number of research areas, especially funding that comes to the Space Dynamics Laboratory. As such, USU is vulnerable to changes in congressional appropriations in these areas. The VPR and SDL are working jointly to diversify sources of federal funding. increased if USU is to successfully compete for top students. Plans are underway to provide medical insurance as a benefit for graduate students. Supporting Documentation To see the required documentation and exhibits, plus other supporting information as specified by NWWCU for Standard Four, go to http://aaa.usu.edu/Assessment/Documentation_S up.aspx. 2. The university desires to increase the number of students in its graduate programs, especially at the PhD level. Improvements have been made in stipends, but these need to be further 204 STANDARD FIVE LIBRARY AND INFORMATION RESOURCES The library‘s newly formulated core values reinforce its commitment to fostering an atmosphere of learning and research. The Merrill-Cazier Library marks the physical, academic, and intellectual center of Utah State University, providing an environment rich in resources and technology to on-campus and distance students and faculty. In February, 2007, the magazine Campus Technology listed best practices of 101 universities in three areas—smart classrooms, connectivity, and administrative information technology. USU‘s Merrill-Cazier library topped the list in the smart classroom category—Harvard was second. Universal Access: We view collections broadly and strive to provide the greatest possible access to information resources. We remove barriers and provide equal access to information regardless of format or location. Intellectual Freedom: We value expression and exploration of ideas and seek to represent diversity within our collections. We respect the individual’s right to privacy and their freedom to obtain and use information from all points of view without restriction. The library‘s recently updated mission and vision statements best outline its role as both a place and portal for the academic endeavor. Mission: The Merrill-Cazier Library connects people with information. Serving the university community, the Library is dedicated to the pursuit of knowledge. We support inquiry, discovery, and engagement by providing access to quality resources, and by facilitating the use of information in teaching, learning, and research. Lifelong Learning: The Library plays a vital role in formal and informal learning. We empower individuals to pursue intellectual development and to engage in scholarship throughout their lives. Service: Helping people is our highest goal. We anticipate and respond to the needs of our varied communities by providing quality information services. We treat all users with respect. Vision: The Merrill-Cazier Library is the intellectual center of Utah State University. As both a physical and virtual destination, we create collaborative, engaging environments for learning and scholarship. We embrace innovation and continually adapt to changing user needs. Applying our expertise in collecting, organizing, managing, preserving, and providing access to human knowledge, we are an integral partner in the academic enterprise. Collaboration/teamwork: We value collaboration to enhance productivity, solve problems, and stimulate individual growth and organizational development. We show respect toward staff and patrons, operating with integrity and encouraging open communication. The library is a campus destination that brings the university community together for study and intellectual exchange and fosters community interaction. Students and faculty utilize numerous resources such as open seating, group study rooms, multimedia suites, wireless connectivity, and other computer resources. Creativity: Balancing respect for tradition with opportunities arising from change, we strive to support an environment where creativity thrives. We encourage critical thinking in the pursuit of knowledge, and we value resourceful, innovative thinking in carrying out the functions expected of the Library. 205 The library maintains a dynamic web site (http://library.usu.edu) that directs students and faculty to a variety of research tools such as the library catalog, research databases, electronic journals, digital collections, course reserves, special collections, and research tutorials and tips. tradition of the university, the library‘s collection strengths are in the areas of agriculture, natural resources, science, engineering, fine arts, and education. The Library is actively working to enhance the collections in the areas of humanities and social science. USU also has devoted substantial planning and resources to other areas of information technology. Among the most important accomplishments are the following: No instrument has been in place to assess faculty satisfaction with the library‘s collection, but graduate and undergraduate students have been routinely surveyed. The annual Graduate Student Survey consists of questions regarding the student‘s USU experience. In those questions that dealt with the library‘s collection and information resources, the 2006 survey showed that the majority of respondents (90.3%) were very, mostly, or somewhat satisfied with the availability of library collections (books and journals) in their fields of study. Ninety percent of the respondents were very, mostly, or somewhat satisfied with the availability of electronic databases. The survey showed that 90.9% of the respondents were very, mostly, or somewhat satisfied with the availability of materials through interlibrary loan. Lastly, 92% of the respondents were very, mostly, or somewhat satisfied with the helpfulness of library/learning resources staff. In the area of computer technology, 68.5% of the respondents agreed or strongly agreed that they were satisfied with the computer facilities available to graduate students. These numbers have been consistent over the last several years and demonstrate the overall satisfaction of graduate students with their library experiences. 1. Since the last NWCCU review, IT services have been consolidated and the position of Vice President for Information Technology and Chief Information Officer created. 2. 70% of general assignment classrooms have been computer-mediated to include instructional technology. Funding has been identified to upgrade the rest of the teaching stations. 3. A system of open-access computer labs with nearly 800 stations is maintained, some of them open 24 hours per day. 4. The university has a high speed data communications backbone, with wireless access available at most locations on campus. 5. An antiquated SIS+ administrative software system was recently converted to the new SCT BANNER product. This effort was difficult, but ultimately successful in improving access to data for information and management purposes. 6. A successful transformation from WebCT to Blackboard Vista course management software was made during Summer 2007. This transition was necessitated by the merger of the two firms. In a similar survey conducted on students graduating with bachelor‘s degrees, the Library posted favorable numbers, but not to the extent of the graduate survey. The 2006 survey reported that 68.4% of the respondents agreed or strongly agreed that ―the library has the books, journals, and material I need.‖ Sixty-two percent of the respondents agreed or strongly agreed that library staff members were available and helpful. Overwhelmingly, the respondents were satisfied or very satisfied with the computer facilities available to students. These numbers indicate general satisfaction of students with the Library and information resources. Standard 5.A – Purpose and Scope 5.A.1-3. Information Resources and Core Collection. The library‘s collection extends from the traditional core materials of research journals and monographs to an extensive collection of electronic resources. Following the 206 Standard 5.B – Information Resources and Services still not able to acquire the journals faculty members have identified as essential. 5.B.1 Selection, acquisition, organization, and maintenance of equipment and materials. Table 5. 2. Serial Subscriptions Serials FY98 FY02 Number of Current Serials – Purchased 4,646 4,393 Number of Current Serials – Received 10,220 8,948 General Collection Statistics. The library houses more than 1.5 million volumes. In addition to the resources housed in the Merrill-Cazier Library, students have access to three independent branch libraries, the Quinney Natural Resources Research Library, the Young Education Technology Center, and the Moore Library at Edith Bowen Laboratory School. Access to materials in the Uintah Branch Library is provided through a courier service. For FY06, the library paid for 3,696 individual print or online subscriptions and received an additional 8,673 titles at no cost, for a total of 12,369 serial subscriptions. In addition, electronic access is provided to more than 30,000 journals. Total Number Current Serials FY06 3,696 8,673 of 14,863 13,341 12,369 As the demand for electronic resources grows, the purchasing preference of the library for indexes, abstracts, and serials has shifted to electronic formats. The library switches serials to electronic format whenever the publisher has agreed to participate in Portico or can otherwise demonstrate the security of its archive. In addition, all indexes and abstracts are now purchased in electronic format, representing a shift from a decade ago when there were few online databases. Representative years are shown in Table 5.1 for the number of volumes held and the number of monographic volumes purchased. Fiscal year 1998 shows a high of some 16,000 volumes purchased. The average number of monographic volumes purchased over the past five years has been 12,202. Areas of Emphasis and Specialty General overview: The library collections contain more than 1,575,000 total volumes, including 693,000 monographic volumes (books), 333,000 serial volumes, 308,000 government documents, more than 100,000 maps, 12,369 current serial subscriptions, more than 30,000 electronic journals, and access to more than 200 bibliographic, text, and informational databases. The Library is a regional depository of U.S. government publications, and, thus, has extensive holdings of U.S. agency documents, maps, and periodicals. The library also includes other materials in special formats and genres. The library Media Collection houses audio and visual material, including educational and feature films, music audio, and slides, all available for loan to members of the university community. Table 5.1. Total Volumes and Monographs Added Monographs FY98 FY02 FY06 Volumes held June 30 Year End 1,417,185 1,457,649 1,578,271 Number of Monographic Volumes Purchased 16,607 11,016 13,009 Similarly, the data in Table 5.2 represent the same years for the library‘s serials holdings. Like all academic libraries, the library has struggled with the high inflation of journal costs over the past 20 years. This has resulted in a decline of some 1,000 subscriptions since FY98. The library has been able to augment these subscriptions with electronic access through consortial purchases but in many instances is Special Collections and Archives The Special Collections and Archives division houses the library's primary source collections, rare book collection, the Fife Folklore Archive, and the University Archive. The division is also 207 home to the library's preservation lab. The lab treats an average of 700-800 volumes per year, performs preservation microfilming, and advises the library on preservation issues. The historical collections include 325,000 photographs, 18,000 linear feet of manuscripts, and 1,000 maps. These materials primarily focus on the history and development of the intermountain region, with special emphasis on agriculture, the environment, the Mormon experience, and the development of USU. The division also houses 80,000 monographic volumes. raisonnes, and special format materials, including video and audio media. Students and faculty members have access to the materials in the Art Book Room with assistance from the staff and may, by arrangement, borrow selected materials for a limited time period. The collection focuses mainly on western modernist and abstract expressionist monographs and exhibition catalogues. The Marie Eccles Caine Foundation has generously funded the bulk of this collection. The Art Book Room‘s most recently acquired collection is the James L. Prestini Design Library Collection, a gift from Kathryn Caine Wanlass. A solid core collection, it contains an impressive range of classic works on design and art, many now out of print. The Prestini Design Library will become an integral part of the larger arts information environment at USU. Noteworthy collections include the papers of Utah and Mormon historians Leonard J. Arrington and S. George Ellsworth, the second largest holding of Jack London material in the country, and the library and manuscripts of Czech statesman Thomas Masaryk. Highlights of the photographic collections include the Compton Studio collection, a massive visual catalog of northern Utah covering 80 years, a complete set of the Wheeler's Geographic Survey stereo views, plus significant photographs of the development of USU. The Fife Folklore Archive holds the work of folklorists Austin and Alta Fife, the Skaggs cowboy poetry collection, as well as numerous folklore book collections and student papers. This collection is one of the premier folklore archives in the nation. The division holds the recently acquired Peter van der Pas history of science rare book collection, as well as numerous other rare western monographs and rare English landscape and history volumes. Beat Literature and Little Magazine Collection In 1999, the library received the Beat Poetry and Little Magazine Collection, a purchased gift of the Marie Eccles Caine Foundation. This important collection chronicles the "Beat Movement" in American literature, culture and history. The core collection consists of various primary sources including some 2,300 books and pamphlets; 1,400 Beat magazines; 150 anthologies and approximately 35 broadsides and posters. In 2003, the Marie Eccles Caine Foundation added another 2,675 books, broadsides, and periodicals. This collection has been used by History and English department classes with regularity, and the library has lent some rare and important items to USU‘s Nora Eccles Harrison Museum and other institutions for exhibition. The division currently has the majority of the collection guides cataloged in the library's online catalog. In addition, most of the finding guides can be found on the division's web site in a searchable, HTML format. The division is working on a statewide initiative to create a searchable union catalog of guides, encoded in Encoded Archival Description. The Division is also aggressively digitizing portions of the collection for inclusion in the Mountain West Digital Library. Electronic Resource Collection The library supports electronic resources covering every area of the university‘s curriculum. While many of the resources are locally licensed, the library also participates in major consortia database offerings from the Greater Western Library Alliance (GWLA), the Utah Academic Library Consortium (UALC), and the Utah Pioneer statewide online library in order to leverage scarce resources. Access is Art Book Room Collection The Art Book Room collections include art exhibition catalogues, book art, catalogue 208 not represented in the library‘s online catalog. The Special Collections materials are accessible via a card catalog and are currently the focus of a retrospective cataloging project. In the five years of this project, more than 60% percent of this card catalog has been checked, and more than one-third of these items had no online catalog record. All of these missing items have now been added to the online catalog. Two large gift collections, one on design and the other on the history of science, are in the processing stages. The office has contributed authority records through the local NACO funnel, and staff members are currently undergoing training to serve as independent NACO contributors. provided to more than 27,500 licensed and 3,290 open-access e-journal titles; 189 licensed and 53 open-access electronic reference sources; and 175,300 electronic books. More details on at http://library.usu.edu/elecres/nerhome/. Digital Library Program The library has a relatively new department which digitizes materials owned by the library and hosts them on the web. Materials are selected based upon their uniqueness, research merit, potential for curriculum support, and appeal. Copyright restrictions, condition of the materials, and extent of data available to describe the materials factor into material selection also. Typically, collections spotlight historical photographs, journals, historic newspapers, letters, and other interesting items from Special Collections and Archives. By digitizing these one-of-a-kind or rare materials, the Digital Library opens them to users everywhere, enhances access by subject and keyword searching, and reduces wear and tear on the originals. Electronic Resource Access Access to all electronic resources is made available via the full-text packages (including ejournal portals and e-books) are grouped alphabetically, by broad subject, and by genre. All e-journals are tracked in a third-party vendor‘s database system, which produces A-Z, publisher, and subject lists of e-journals. The same third-party database also tracks coverage information for specific journal titles and produces OpenURL links in the library‘s citation databases, promoting electronic access to full text whenever it is available. The library recently exported brief MARC records for electronic journals from the Library‘s Electronic Resource Management System (ERMS) into the catalog. With the ability to easily refresh these records, the public now has improved access to current holdings of electronic journals. Government Documents The library serves as the Regional Depository of U.S. government publications for the State of Utah. The year 2007 marks the 100th anniversary of USU‘s Regional Depository status. The greatest strength lies in the collection‘s historical significance. The collection includes a number of congressional series that date back to the founding of the nation, as well as a substantial collection of historical documents issued by agencies that for many decades conducted the bulk of scientific work in the United States: Smithsonian Institute, USDA, the Geological Survey, and the Army Corp of Engineers. The library serves the entire university community and has a mandate for openness, accessibility, and service to the people of the State of Utah. Accordingly, the library makes every attempt to negotiate electronic resource licenses that permit both remote access to current faculty, students, and staff and onsite access to visitors. With only one or two exceptions, all resources available to the oncampus community are also available to the distance community. Students and faculty who are remote from the Logan campus can authenticate as authorized users by means of either the university‘s proxy server or a VPN client. Both of these services are maintained Collection Access Cataloging The library strives to make material available to patrons in a timely manner. Newly acquired materials are cataloged to national standards and are available to patrons within 14 days. The Cataloging Office has no backlog of current acquisitions needing processing. Only pre-1976 government documents and the Special Collections materials acquired before 1980 are 209 outside of the Library by the Office of Network and Computing Services. In an effort to offset the rising cost of information in electronic format, the library has sought partners to finance the purchase of selected resources. The most successful partnership has been with the USU Research Foundation. Beginning in FY03, the Research Foundation has annually contributed nearly $90,000 toward the purchase of Web of Science and more recently IEEE‘s Electronic Library (IEL). Financial constraints prevented them from continuing their contributions effective FY07. In addition, the College of Engineering and the Vice President for Research committed to funding a total of $10,000 of the annual cost of IEL. Materials Funding The funding received by the Library from the state in the form of Education & General funds (E&G) has declined in recent years. An analysis of fiscal years 1998, 2002, and 2006 shows that the support received from the state decreased by $64,546, yet the overall library funding increased by nearly $1.2M. Table 5.3 summarizes funding sources from these years. Support from the Vice President for Research was essentially eliminated, as was the one-time funding the library had received from the President‘s office for several years. These onetime sources were replaced by ongoing funds from Tier Two Tuition starting FY05. Students approved an increase in their tuition with the stipulation that the Library receive $1M in FY05, $1.2M in FY06, $1.4M in FY07, and $1.6M in FY 08. The library has been active in an annual fundraising phonathon. For five weeks each year the parents of students are called by the university‘s phonathon group. Each night a member of the library staff is present to answer questions and motivate the callers. This program has raised $75,000 annually for collection support. Table 5. 3. Funding Sources Library Materials Budget FY98 FY02 FY06 Continuing E&G $1,860,072 $1,854,460 $1,795,526 Regents Support Research Support $325,000 $513,752 $500,800 $350,000 $200,000 $5,000 $500,000 $0 President's One-time Funding Ongoing Tier Two Tuition Student Fees Development (Phonathon) $1,200,000 $190,000 $225,000 $318,000 $85,000 $50,000 $90,000 Research Found. (IEEE) Engineering (IEEE) Total Funding Collection Development Collection development at the library is, foremost, focused on serving the needs of teaching and learning. The program is designed to serve the interests and needs of the campus, state-wide extension and regional campuses, and to a lesser extent community interests. The Library Collection Development office is comprised of 22 librarians and staff members who are responsible for maintaining and developing collections in specific, assigned subject areas, and for providing outreach to academic departments and units. Book Acquisition USU subject librarians are allocated funds to the purchase books that meet the teaching and research needs of their assigned areas. Faculty members and students may submit requests directly to their subject librarian or through an online form. Requests are evaluated by the subject librarian. $89,980 $5,000 $2,810,072 $3,343,212 $4,004,306 Unfortunately, financial constraints at the university prevented the library from receiving the additional $200,000 for FY07 and the guarantee of future increases is uncertain. The library acquires many books through an approval plan with Blackwell‘s Book Services. The plan supplies books in designated subject 210 areas at a discounted price and lessens the need to select books on a title-by-title basis. Librarians, faculty, and students are encouraged to review books received on approval. The approval profile is periodically adjusted to ensure that appropriate materials are purchased. Table 5.4 summarizes book acquisitions data for FY06. presenting data and soliciting input. In the 2006 fiscal year, a survey instrument was developed to allow students and faculty to submit a list of the most important journals for their research and teaching. These data were used to identify possible cancellations and a wish list of journals. 5.B.2 Resources and services contribute to abilities of students, faculty, and staff. Table 5. 4. Book Acquisitions Data, FY 2006 Total Average Fund Number Cost Cost Approval 7,856 $346,410 $44.10 Firm Order 5,448 $340,666 $62.53 Total Books 13,304 $687,077 $51.64 Reference Services Reference Service in the library encompasses the range of methods by which librarians assist patrons with their informational needs. As is typical of academic libraries, librarians emphasize instructing users about the research process. The reference librarians believe that an important aspect of their mission is to teach people about specific information sources and to help them to understand effective research processes. Librarians engage in reference transactions in person at the reference desk as well as by phone, via email, and using instant messaging (IM) for online chat exchanges. While students, faculty, and staff are the primary clientele, anyone may ask for reference assistance via these channels. The library selectively acquires electronic books (e-books). A pilot project was started in FY 2007 to acquire e-books from NetLibrary based on patron interest. This ―patron-driven acquisition‖ will provide books on medicine and biotechnology, based on how frequently e-books in these areas are accessed and used. Significant numbers of library materials are acquired through the support of donors. The areas receiving the largest support are art and literature. The Caine Foundation has a long history of supporting library collections. Additional donors include the Elsner family, Wells Fargo, and former president Stan Cazier. Table 5.5. Materials Allocations, FY 2006 % of Format Allocation Total Books (including approval) $794,961 20% Electronic Resources $653,987 17% Journals $2,505,656 63% The librarians participated in a Live Chat reference service from 2002-2005 as part of a cooperative effort funded by the Utah Academic Library Consortium. The service enabled 24/7 access to online assistance through a national consortium of academic libraries and operated using the 24/7 software. A steep price increase for the software along with scant evidence of USU students‘ use of the service led to the discontinuation of Live Chat. E-mail and a recently initiated IM option are more cost effective and still enable USU students to reach librarians conveniently using online methods. ―Contact us‖ on the library‘s web site at http://library.usu.edu/main/library_information/ lists the reference desk phone number, email address, and a link to a web page with explanation of IM choices. The library has undertaken a number of journal cancellations in recent years due to the high inflation on journal prices. Librarians involve faculty and students in the review process, Librarians also offer research consultations in which students, faculty, or other researchers meet individually with a librarian. These interactions represent an intersection between Journal Acquisition Journal expenditures constitute 63% of the total materials budget. Many electronic resources are serial in nature and including these brings the expenditure to 80% of the total budget (See Table 5.5). 211 reference service and library instruction because they often result in one-to-one teaching about the research process and general and specialized information sources. Research consultation appointments often result from class sessions because students may contact the librarian who met with their class, or they may learn in class about the availability of subject librarians whom they later consult for personal assistance. Library Instruction The library instruction program promotes the information literacy of students and faculty at USU. Through individual library sessions, librarians play an active role in teaching students and faculty how to find, evaluate, and effectively use a wide range of information sources. Between 1997 and 2004, an average of 531 sessions were taught each year, representing an average 11,526 contact hours with students (see Table 5.6). In 2005-2006, that number increased to 853 sessions and 17,193 contact hours. Librarians taught sessions for 421 different courses in 38 departments, representing all colleges at the university. In 2004, USU had more library instruction participants per student than any of its peer institutions, and ranked second in instruction sessions per student. In Spring 2004, Reference Services initiated a Library Peer Mentor program in which students were hired to assist librarians in providing reference service. The rationale for this program stems in part from research that shows students are more comfortable seeking assistance from their peers and also from librarians‘ desire to explore various means of reaching students effectively. The program is funded by USU‘s Undergraduate Teaching Fellows program. Library peer mentors join librarians at the reference desk, help with library instruction classes, and assist with collection management projects. A few peer mentors have taken the opportunity to develop credit-bearing internships based on their work in the library. Three students who worked as library peer mentors are pursuing master‘s degrees in library and information science. Table 5.6. Library Instruction Statistics Category FY 98 FY 02 Total # Classes 545 559 Total # Student Contact Hours 12,586 11,898 FY 06 853 17,193 Since 2004, the program has expanded its role significantly, largely through a coordinated curriculum development project that integrated information literacy instruction into two required courses, English 1010 (Introduction to Writing) and English 2010 (Intermediate Writing). Most of the increase in instruction sessions and contact hours can be attributed to the new English composition curriculum. The Information Desk is located at the entrance of the building which also opens into an Information Commons. The Information Commons houses 150 computer workstations, the print reference collection, and study rooms. A full description of the facility appears elsewhere in this document. The Information Desk is staffed by both library personnel and student computer consultants who are hired by the computer lab services on campus. Users can get assistance in the Information Commons from library staff or student computer consultants anytime the library is open. Reference librarians collaborate with student lab services managers to train the consultants so that they can answer basic questions about the library and locating materials. Many of these students are also exposed to library instruction in their courses, and that experience reinforces their knowledge of typical student research needs in the library. Before 2004, librarians usually taught only one or two sessions for each section of English composition. In English 1010, librarians now coteach a three-week problem-based learning research project that is embedded in every section of the course (see Table 5.7). A similar approach is used in English 2010. Librarians work with individual instructors to create assignments and activities that provide integrated learning. These sessions are usually team-taught over the course of four to eight library visits. 212 faculty in traditional campus settings. It has handled more than 40,000 requests since 1990. Table 5-7 English 1010 and 2010 Sessions 314 350 Distance learners have access to much of the library‘s collection. Service is available via a toll-free number and web-based forms. The online catalog and electronic resources are available to distance learners, and delivery of books, government documents, and journal articles is by document delivery service. Reference assistance and instructional services are provided on demand. 248 300 250 153 140 200 150 English 1010 81 97 English 2010 100 50 0 FY 98 FY 02 FY 06 Learning assessments show that USU students are directly benefiting from the instruction. In October 2005, the program finalized an assessment plan, which outlines goals and methods for assessing student learning and programmatic effectiveness. Several assessment activities were undertaken according to the plan. Both formative assessments, such as short oneminute papers and student reflections, and summative assessments that measured student performance by examining their actual work were used. The emergence of electronic resources has greatly enhanced DELS‘s ability to provide services to the distance learner. Consortial agreements have broadened the scope of electronic resources accessible for research and instruction. Resource sharing and reciprocal agreements have given off-campus students access to the collections of all academic libraries in Utah. By working with the Faculty Assistance Center for Teaching, DELS has been incorporated into various faculty Blackboard courses. It has assisted faculty members with electronic course reserves and curriculum development for the distance learner. Table 5.8 provides data about some of the services handled by DELS. Detailed results of these assessments can be found in the section 5.E. In general, these assessments show that students in English 1010 (usually freshmen) have difficulty identifying and using a wide range of information sources in their work, but they improve by the end of English 2010. Students in discipline-specific courses consistently identified learning about additional information resources as a result of library instruction. The results of these assessments have been used to clarify learning goals and revise the curriculum and instructional strategies in English 1010 and 2010. As a result of publications and conference presentations about the English composition curriculum, librarians have served as consultants to other libraries interested in implementing a similar program on their campuses. Table 5. 8. DELS Comparative Statistics Category FY FY FY Totals 98 02 06 since 1990 Books 342 675 501 6,568 Articles 1,036 2,977 2,342 2,7392 Total Requests 1,884 4,250 3,096 40,792 Patrons 152 513 411 6,211 Literature Searches 55 359 208 2559 Interlibrary Services Interlibrary Services provides materials for academic, curricular and research needs to the faculty, staff and students in an efficient and cost-effective manner. Two consortial agreements (UALC and GWLA) provide rapid article and book delivery. Distance Education Library Services (DELS) Since 1990, DELS has been providing library services to off-campus USU students, faculty, and staff. It is guided by the philosophy that members of the distance learning community are entitled to library services and resources equivalent to those provided for students and In FY06, nearly 2,700 patrons were served by Interlibrary Services. That year, 15,362 borrow- 213 ing requests were processed with a 95% fill rate and 18,115 lending requests were processed with a 62% fill rate. Requests from USU users are processed the day of receipt. The unit was a top performer in the GWLA Data Points Report for Fall 2006, exceeding the standards for GWLA service. This year 98% of books sent were received by the fifth referral day and 99% of articles sent were received by the third referral day. policies of the Library to the university. The Council membership consists of eight faculty members, one from each college and extension with one undergraduate and graduate student appointed by the provost. Library Instruction The Library Instruction Program collaborates with faculty members to assess the needs for instruction and to get feedback for programmatic improvement. In 2004, the Instruction Program conducted a needs assessment to determine learning goals for information literacy in English 1010 and 2010. This included a formal survey of English instructors that asked them to identify the most important learning outcomes for students in both courses. The results of the needs assessment were used to design an integrated information literacy curriculum for English 1010 and 2010. 5.B.3 Policies documented, updated and available. The library utilizes its dynamic web site to maintain the policies, regulations, and procedures that assist in the operations and decision-making of the library. The web site consists of many informational resources: General Information http://library.usu.edu/menu.php?menu=3 Library Departments and Staff http://library.usu.edu/main/library_informati on/phone_directory.php In 2005 and 2006, the Instruction Program hired faculty and academic support staff members to serve as Information Literacy Fellows. These Fellows worked with librarians on a focused curriculum development project (one for English 1010 and 2010, and one for at-risk students). Working closely with faculty and staff has enabled the library to better meet the needs of students and instructors by improving communication and developing curriculum that instructors can easily integrate into their courses. Policies and Procedures http://library.usu.edu/main/policies/index.php Collecting and Acquiring Materials http://library.usu.edu/coldev/index.php Frequently Asked Questions http://library.usu.edu/main/faqs/index.php The library also conducts regular meetings with English instructors and other faculty members in order to share ideas about teaching strategies, changing student needs, and assessment ideas. Faculty members provide feedback on teaching through an online survey. Individual librarians use this survey data to focus on areas of improvement in their teaching. It is also used programmatically to assess both curricular and logistical issues in the design and delivery of information literacy instruction. Research Tips and Tutorials http://library.usu.edu/instruct/tutorials/index. php 5.B.4 Faculty, staff, and student participation in planning. Library Advisory Council Once the position of Vice Provost for Library Services is in place, the Library Advisory Council will advise him/her regarding (1) meeting the learning, instruction, and research needs of students, faculty, and staff; (2) formulating library policies in relation to circulation, services, and the collection development of resources for instruction and research; and (3) communicating the needs and Subject Librarians A librarian is assigned to each academic unit on campus. These librarians are available to faculty and students for consultation on a variety of topics, including in-depth research assistance, evaluating collection needs for research and 214 teaching, and discussing library policies and procedures. Librarians often discover, through these discussions, ways in which library services can be enhanced and improved. As resources have migrated to a web environment, the library has continued to stress the importance of access and service to the university community. The library web site is utilized as an avenue to an ever-growing array of information and services. The user has access to locally developed digital and archival files as well as national resources, such as WorldCat, Digital Dissertations, and ArtStor. As technology demands continue to expand, the library will purchase the means needed to satisfy user needs. Annually, librarians coordinate with academic units to review journal subscriptions. As part of this review, the subject librarian schedules a meeting with the department to discuss current funding and journal needs. Through these discussions a plan for managing journal subscriptions is developed. Departments may cancel a greater number of titles than necessary in order to add more relevant journals. Faculty and students may submit information about journal needs through an online form. Additionally, the library utilizes technology to expand options for communicating with patrons. Reference queries may be submitted via email and instant messaging. Remote users are given the opportunity to submit request via web forms. The library attempts to keep in touch with students using technology familiar to them. To further this goal, it has established a MySpace account to reach the student population. A similar process is followed for reviewing new online databases. Trials of prospective databases are established for campus review. Faculty and students are then invited to submit responses through an online form. Library staff base decisions about which databases to license for campus in part on these responses. 5.B. Challenges and Recommendations Faculty and students have input about selecting books for the collection. The library has an approval plan which provides new books on selected subjects from approximately 1,400 North American and 600 British publishers. Faculty, students, and librarians are notified when new books arrive and may suggest which should be added to the collection. Faculty and students may submit requests for books either directly to their subject librarian or through an online form. Internal library funding needs to be improved. This will be accomplished by collaborating with the university administration to work with the Utah Legislature. Development funding needs to be increased. Library staff will work with the Vice President for University Advancement as part of USU‘s Comprehensive Campaign. Collection development polices need to be finalized. This goal is nearing completion. 5.B.5. Computing/Communication Services. The library has been at the forefront of technology issues. Its Information Systems office is a highly service-oriented group that recognizes the need for the library to be on the cutting edge of technology issues. The library was one of the first academic libraries in Utah to offer an online catalog. At one point, it housed and provided access to the Wilson electronic databases for the Utah Academy Library Consortium (UALC). This early endeavor was the predecessor for the UALC cooperatively purchased databases that currently are shared throughout Utah and Nevada. The library‘s collections must be assessed to assure that they meet curriculum needs. This is an ongoing assessment activity by library staff. Standard 5.C - Facilities and Access 5.C.1 Availability of resources to all students and faculty. The Merrill-Cazier Library was completed in September 2005. It was a threeyear, $42 million project that replaced the Merrill Library and incorporated the Cazier Science and Technology Library. The new 215 305,000 square foot library stands as a campus destination and the intellectual center of campus. The new building incorporates the latest in information and technological developments, providing an open learning environment with natural light. Users enjoy a technology-rich setting, generous study spaces, wireless access and an automated storage and retrieval system – the BARN. Group Study Rooms Student collaboration has increased as higher education places more emphasis on team building and group projects. The library recognized the lack of adequate group study rooms in the Merrill Library and Cazier Science and Technology Library as a serious deficiency. This was further confirmed by surveys that showed 86% of respondents wanted group study space. The need for more cooperative learning spaces was stressed during the library planning phases. As a result, 32 group study rooms with whiteboards are available for students. The rooms seat from 4 to 12 and can be reserved for two hours. As noted earlier, the 13 group study rooms in the Information Commons are equipped with computer workstations. The four largest rooms have 32-inch flat panel monitors, enabling groups of 12 to work on projects together. There are two multimedia suites (PC and Mac) on the first floor for graphic design and video/audio editing. The remaining 19 group study rooms are situated throughout the library and offer the user a variety of opportunities to work in partnership. Surveys and focus groups were conducted during the planning stages of the building. The outcomes of these assessments where used to guide decisions regarding public areas. The survey results showed that an overwhelming majority (93%) wanted individual seating and 86% wanted access to group study rooms. Seventy-six percent wanted access to food and drink, while 62% desired wireless connectivity. These results and other information were used to guide the library and architects in the design and construction of the building. Information Commons Occupying the first floor, the Information Commons is a collaborative endeavor between the Library and Information Technology‘s Student Lab Services. The Information Commons consists of 150 computer workstations, 13 group study rooms equipped with computers, and two multimedia suites. The reference collection is interspersed within the workstations, allowing user-ready access to useful materials as they work on projects. The Commons facilitates engagement and inquiry. Comfortable seating and study tables are available throughout. This seating allows users to utilize wireless connectivity and work individually or in small groups. In addition to the group study rooms, the library has five viewing rooms for students to watch DVD or VHS materials that are required for courses. These have a variety of equipment to accommodate different formats and seat 4-8 individuals. The library also provides more than 1,500 general seats that are arranged around an open environment with tables, carrels, and lounge seating. Library Wireless Connectivity The library has proactively planned for wireless connectivity. Staff worked with the university‘s Information Technology group to provide wireless connectivity throughout the newly constructed areas and when possible within the older areas. A total of 24 wireless hubs were installed during the building construction. At present, there are only a few areas within the library without wireless access. The librarians at the Information Commons desk work with the lab consultants to set up student and faculty laptops for access. In conjunction with the Information Commons, the library has a traditional computer lab that contains 53 computer workstations. The surveys conducted during the building planning showed that 83% wanted a traditional computer lab. This lab has filled an essential need for overflow from the Information Commons as well as provided a quieter setting for individual work. 216 multiple labs. There are also 161 wireless access points that serve campus buildings. The nearterm goal is to have 400 wireless access points covering all of campus with substantial outside coverage, including student housing. There are also 44 kiosks at various strategic locations on campus that provide for incidental access to the Internet. The practical result is that anyone in the campus community can have access to the campus network and the Internet at any time from any place. The BARN The Borrower‘s Automated Retrieval Network (BARN) is a high-density automated storage and retrieval system for library materials. This warehouse-type space allows the library to store materials in a cost-effective and climatecontrolled manner. This innovative solution will accommodate collection growth through 2025. It was felt that an on-site automatic storage and retrieval system was a better option than off-site storage, which would have required a 24-hour turnaround time to access materials. The library‘s bound journals, approximately 170,000 less frequently used books, and most of the microforms are in the BARN, stored in call number order. In response to user surveys, the library worked with the manufacturer, Daifuku, to develop the ability to browse books and journals. This unique feature allows a user to request a shelving unit and browse the materials as you would in open stacks. At full capacity, the BARN will hold 1.5 million items. It currently houses nearly 500,000. Technology-Enhanced Classrooms A decade ago, most USU classrooms utilized overhead projector and chalkboard technology, although a few of the larger teaching stations were equipped with LED projectors and computers. During the last few years, significant progress has been made to computer-mediate USU‘s general assignment classrooms. Currently, more than 70% of these classrooms have LED projector/ computer technology available for instructors and funding has been allocated to equip the rest. The BARN has received very positive support from the faculty and students. It is highly efficient with a general response time of five minutes from request initiation. Students and faculty members request their items from the BARN through the library‘s online catalog. In order to deal with demand, books are retrieved from the first floor Circulation Desk and journals are accessed from the second floor Serials Desk. The BARN provides the library with the added bonus of usage statistics for the bound journal collection. The library can run reports that identify the titles that have the highest demand from the BARN. This has been useful during collection evaluation for potential serial cuts. In addition to the centrally assigned classrooms, a number of departmental classrooms (those funded and maintained with departmental funds) are also computer-mediated. 5.C.2 Documentation of cooperative agreements. The library is actively engaged in cooperative relationships designed to extend services and resources to the students and faculty. The library‘s consortia memberships have created agreements that facilitate access to collections and information resources. Utah Academic Library Consortium Established in 1971, the Utah Academic Library Consortium (UALC) is a collaboration of all public and private academic libraries in accredited institutions of higher education in the State of Utah. UALC has been a pioneer in setting up services that enhance the collections of its membership. One of its first endeavors was to establish an interlibrary loan agreement among members, which led to a reciprocal borrower‘s agreement. The agreement extends onsite circulation privileges to students and faculty of fellow UALC institutions. Campus-wide Data Network A campus network is served by two one-gigabit connections to the Utah Education Network. Students have open access to the campus network and the Internet in a number of ways on campus, including access from student housing. There are 11 academic buildings with student Open Access Labs that contain a total of 793 computers and a variety of software. Several locations, such as the Business Building have 217 For the last 10 years, UALC has been working with the Utah State Library Division, the Utah Education Network, the Utah State Office of Education, and the Utah State Office of Higher Education to establish Pioneer: Utah’s Online Library, a network of electronic products available state-wide. Pioneer has become a vital, up-to-date information resource for students and citizens. UALC has extended Pioneer by creating an academic version that offers access to scholarly resources and electronic journals. As a consortium, UALC has made great strides in providing electronic resources such as: BioOne, EBSCOHost Databases, JSTOR, MLA International Bibliography, NetLibrary e-books, Project MUSE, and PsycInfo. staff members are informed about technology changes and a plan is being implemented. Greater Western Library Alliance The library is member of the Greater Western Library Alliance (GWLA). GWLA is a nonprofit consortium of 31 research libraries located in the Midwest & western United States. Members share a common interest in scholarly communication, interlibrary loan, shared electronic resources, cooperative collection development, digital libraries, staff development, and continuing education. 5.D.1 Adequacy of library and information resources staff. The recruitment and retention of staff has been a challenge in recent years. While there have been many job opportunities within the library, the university‘s location and cultural climate often hinders the library‘s ability to attract and hire quality staff. The library has utilized the university‘s Appointment of Opportunity to hire experienced librarians for some key positions. In the next 10 years, there will be significant turnover of staff caused by retirements. The challenge will be recruiting staff members who have the skills to replace experienced employees. The relevance of the library as a location, while user needs shift to electronic formats must be addressed. Library staff members recognize this trend and continue to build electronic data collections. The library must build on consortium successes and programs. By working with other libraries and other units on campus, the library will be able to anticipate and meet future needs. Standard 5.D – Personnel and Management Scholarly Publishing and Academic Resource Coalition SPARC, developed by the Association of Research Libraries, is an alliance of academic and research libraries and organizations working to address issues related to the scholarly publishing community. The library is a full member of SPARC and supports endeavors to create a more open and diverse marketplace for scholarly communication. The library preferentially purchases SPARC-endorsed publications. In addition, the library has utilized SPARC‘s resources to educate the university community about scholarly communication issues. The library has not been able to increase the overall number of staff working within the library, as shown in Table 5.9. It has reassigned staff to address changes in workflow and deal with the emerging emphasis of technology on library operations. Table 5. 9. Library Staffing Comparison Category 5.C. Challenges and Recommendations The library must continually adapt to the everchanging needs of technology. The new MerrillCazier Library incorporates state-of-the-art information technology. Although maintaining this status will be a funding challenge, library FY 98 FY 02 FY 06 Faculty/Professional 42.21 43.30 41.80 Classified 28.10 29.90 28.80 FTE Student Assistants 33.48 28.90 30.40 103.79 102.10 101.00 Total Staffing 218 5.D.2 Technical support staff. The Director of the library reports to the Provost with the title of Dean of Library Services. This allows the library to have a direct interaction with university administration. The dean is a member of the Dean‘s Council. In addition to the dean, the library administration consists of three associate directors who comprise the Executive Council, and eight unit heads. The Executive Council meets weekly and the complete team meets monthly. The Staff Development Committee conducts monthly training sessions that range from Microsoft Office applications to webcasts on library issues. The committee also conducts the monthly Table Talks, which is an open forum that allows staff who have recently attended a conference, seminar, or workshop to share what they have learned or experienced. To support travel, the library offers each professional $1,000 toward out-of-state travel. This allocation assists with registration, airfare, and accommodations. The staff member has the option of using the allocation for a single conference or spreading it over multiple events. In addition, the library covers in-state travel for staff to attend the Utah Library Association annual conference. These travel allocations have allowed the staff to become involved with various associations. Members of the staff have served or held a variety of appointments within state, regional and national associations. The majority of USU librarians have faculty appointments and participate in the university‘s promotion and tenure process. The review process for librarian promotion and tenure is outlined in the University Faculty Code found at http://www.usu.edu/hr/policies/section400/405.p df. The remainder of librarians, because of their specific assignments or duties, hold professional status. Salaries and competitive wages have been an increasing concern for recruitment and retention. The library has worked relentlessly over the past years to raise salaries across all groups. In some instances positions have been eliminated in order to provide adequate compensation to remaining staff. Currently, the entry-level salary for librarians stands at $35,000. The classified employees starting salary has also been raised to reflect a new university standard that has been proposed but not yet implemented. The library most recently raised its minimum wage for student assistants to $6.00. 5.D.4 Organizational linkages reinforce institutional mission and goals. For decades, the library has collaborated with information technology service providers across campus to provide the students and faculty with a technology-rich environment. One of the first computer labs for students was in the Merrill Library, and, when the Cazier Science and Technology Library was built, a student computer lab was located in the basement. That lab is still part of the new library. As discussed earlier (see 5.C.1), the Information Commons is a cooperative venture between Information Technology‘s Student Lab Services and the library. This joint endeavor began during the planning stages of the library and continued through design and construction. The Information Commons Committee continues to meet monthly to discuss issues and concerns. 5.D.3 Development opportunities for library and information resources professional staff. The library has encouraged and supported staff that are pursuing their education, especially graduate programs in librarianship. Flexible schedules are offered and modest amounts of travel funding are provided. Four staff members have completed their MLS degrees through regional programs offered by the University of North Texas and Emporia State University. Three of the four have continued their employment with the library after their graduation. Currently, four other staff members are enrolled in MLS graduate programs. 5.D.5 Library and information resources staff involved in curriculum development. The library has representation on the Education Policies Committee, General Education Subcommittee, Graduate Council, Budget and Faculty Welfare Committee, and Distance Education and Electronic Delivery Subcommittee. The function of the Education 219 Policies Committee is to approve specific course changes, additions, or deletions. The librarian provides input related to the impact of courses and the ability of the library to support the curriculum. The General Education Subcommittee approves courses for the general education curriculum. The librarian, who is a voting member, provides the subcommittee with recommendations for how to best meet the information literacy requirement of the general education curriculum. The Graduate Council establishes regulations and standards for graduate study and advises the Dean of the School of Graduate Studies on exceptions or adjustments to policy. The librarian, who is an ex-officio member, provides the council with library information regarding new graduate programs. The Budget and Faculty Welfare Committee reviews the financial and budgetary implications of proposals for changes in academic degrees and programs. The library representative can address the financial issues of the library during the review of degrees and programs. The Distance Education and Electronic Delivery Subcommittee makes recommendations on matters pertaining to distance and electronic education. It also assists the faculty and administration in identifying problems, trends, and opportunities for USU in these areas. As a representative, the librarian provides the subcommittee with the information about library services and resources available to the distant student. can choose a book that meets both the writing and information literacy objectives of the curriculum. 5.D.6 Adequacy of financial support. Overall, the library budget has risen slightly in recent years, but it continues to play catch up to cover journal inflation. The university administration and students have directed 2nd Tier Tuition to the library which provided a secure substitute for previous one-time funding. Since the inception of the Student Library Fee, students have generously increased the fees that are earmarked for library acquisitions. The Utah Academic Library Consortium has been successful in receiving funds from the Utah Legislature that has been distributed as permanent base funding to the library and as ongoing funding to the Consortium. Consortia funding is used for database licensing. These funding sources have eased the library‘s budgetary stress but have not prevented it from cutting nearly 1,000 journals from its collection since 1998. As shown in Table 5.10, library expenditures have increased from $6,063,514 in 1998 to $7,579,003 in 2006. A majority of this increase was directed toward journal inflation. The university has faced cuts across all units, but the library has tried to minimize the impact to its materials budget by taking the shortfalls from operating/maintenance and freezing positions. Table 5.10. Library Expenditures by Major Category Category Librarians have been invited to sit on ad hoc committees to provide input for curricular decisions. They have served on the Common Literature Experience Committee for the last two years, making recommendations for books that all freshmen are required to read as part of orientation and other first-year courses. Librarians are regularly consulted in the design of Connections, the freshman orientation program. The English Department has also asked the library to provide recommendations for the textbook selection for English 1010 and 2010. New textbooks for these classes will be selected in 2007, and the English Department has sought the advice of librarians so that they FY 98 FY 02 FY 06 Library Salaries $2,322,914 $2,478,519 $2,819,295 Library Materials $2,890,128 $3,062,289 $4,189,290 $759,208 $686,254 $485,983 $6,063,514 $6,329,151 $7,579,003 Operating/ Maintenance Total Expenditures The strides the library has made in enhancing revenue have been notable, but fall below the increases seen by its peers. Table 5.11 indicates that peer libraries averaged a 27% increase to their total library expenditures from 1998 to 220 Standard 5.E – Planning and Evaluation 2005. Materials expenditures for the same period increased 29%. Merrill-Cazier came in below these averages at 13% and 21%, respectively. The library continues to spend a large percentage of its total budget on materials, at 50%. The average for the peers was 45% of total expenditures. Only Iowa State and Texas A&M spent a greater percentage on materials. Table 5.11. Peer Comparison Percent Change, FY98 to FY05, in Library Expenditures Total Library Expenditures Materials Expenditures % Budget that is Materials CaliforniaDavis, U of 10% 8% 36% Colorado State 39% 38% 46% Iowa State U New Mexico State U No. Carolina State U Pennsylvania State U 20% 44% 52% 48% 9% 32% 37% 29% 38% 35% 38% 38% Texas A&M U Virginia Polytechnic Inst Washington State U 40% 69% 51% 13% 9% 47% 17% 26% 41% Utah State U Average of peers 13% 21% 50% 27% 29% 45% 5.E.1 Involvement of users, staff, faculty, and administrators in planning. The university engaged in a process called ―compact planning‖ between 2001 and 2004. Though not strategic planning, the process involved units in developing proposals for funding based on areas of self-identified strategic need. The process did not involve any formal planning in which the institution took a critical look at the library or through which users, staff, faculty, and administrators were involved in assessing and planning for library needs. However, the process did result in a significant change in the model of funding the library that made permanent $900,000 of formerly one-time funding and brought $100,000 in new, ongoing funding for library acquisitions. In the 2006-07 academic year, the Merrill-Cazier Library, itself, has been engaged in two critical planning activities. First, the library undertook the process of strategic planning. As a result of numerous focus groups and steering group discussions, the library revised its mission statement, articulated it values, and crafted a vision statement. The final phase of the process will be completed by the end of FY 2006-07 with the outlining of the library‘s strategic initiatives, goals, and objectives. The second critical planning activity is the administration of LibQUAL+ which took place in late March 2007. Administering the survey for the first time, the library anticipates collecting baseline date on the quality of library services to students and faculty. Data will be used to inform and shape the final draft of the library‘s strategic plan. 5.D. Challenges and Recommendations Recruitment and retention of quality staff is a concern because salaries are not competitive. Additional funding will be sought and merit adjustments provided to key staff. Erosion of library funding in the face of increased inflation and changing state priorities presents a challenge. Library staff members will continue to evaluate each periodical to determine use. Where electronic formats can provide cost savings, they will be utilized in the future. 5.E.2 Use of management and technical linkages for planning. Until 2001, the library was part of a larger unit, Information and Learning Resources, which also included information technology, computing services (including instructional computing), telecommunications, and media production units. As part of reorganization of the information technology division, the library became a separately administered unit reporting directly to 221 the Provost. With this reorganization, the communication and coordination across units was reduced. However, the units have worked collaboratively with respect to planning and implementing the information technology infrastructure for the new library building. a variety of sources in their research and writing. The results of the value-added assessment resulted in significant curriculum changes and increased library instruction sessions for English 1010 and 2010, as discussed in section 5.B. In 2005-2006, librarians again scored student work, including research plans and bibliographies. In English 1010, students generally scored in the ―needs improvement‖ range, which was not surprising given that this assessment measured their entering level of skill. Librarians were concerned, that students were not using a rich range of resources in bibliographies even after library instruction. Consequently, the assignment was revised and the number of library sessions increased. The new assignment is now being taught and assessed. The collaboration was evident in the partnership to establish an information commons that replaced the stand-alone computer lab. The information commons is a successful, jointly administered program that is highly valued by the students. This year, the Faculty Assistance Center for Teaching reverted to the control of Information Technology but remains housed in the library. The library and the Office of Information Technology are currently working on a joint proposal to create an institutional repository, and will bring that proposal to the university administration for approval in late Spring 2007. The Library Instruction Program also engaged in programmatic assessment in 2006. Librarians completed an analysis of general education syllabi to see whether and how information literacy was integrated into these courses. The results showed that fewer than half of the total syllabi analyzed had any information literacy assignments. Science courses were especially lacking in information literacy components. As a result of this assessment, a task force was formed in November 2006, comprised of faculty members and librarians, to investigate ways to integrate information literacy instruction into the general education requirements more effectively. 5.E.3 Assessment of library, adequacy, and utilization. The Library Instruction Program has a formal assessment plan and uses this plan to assess student learning and programmatic effectiveness. The plan includes formative assessments that address what students learned at the end of a given library instruction session (or series of sessions). Summative assessments have been used to gauge what students learned by the end of the semester or over a course sequence, English 1010 and 2010. 5.E. Challenges and Recommendations In 2004 and 2005, the program partnered with the English Department to conduct a valueadded assessment of changes in student learning and behavior between the time students enter English 1010 and complete English 2010. In both years, students at the end of English 2010 scored higher on assessment essays, and the most significant gains were found in the use and documentation of evidence. A citation analysis of sample essays showed that English 2010 students were more likely to cite sources of information (45% in English 2010 and 16% in English 1010). Most of the sources used were from the Web. The heavy emphasis on web sources in the essays suggested that students were not learning about the need to find and use The library must better utilize information from assessments and evaluation. Several staff members have specific assessment assignments. It is important that university administrators perceive the library as a continuing institutional priority. Recent successes in obtain funding for the Merrill-Cazier Library are an indication of commitment to the unit. Supporting Documentation Required documentation and exhibits, plus other supporting information for Standard Five, are at http://aaa.usu.edu/Assessment/Documentation_S up.aspx. 222 STANDARD SIX GOVERANCE AND ADMINISTRATION Utah State University is governed by the Utah Board of Regents, its own Board of Trustees, and by its university administrators. The faculty participates in governance through the Faculty Senate and the students through the Associated Students of Utah State University (ASUSU). three community colleges, four comprehensive primarily undergraduate universities, and two research universities). Each institution has its own role statement that has been approved by the Utah Board of Regents. The policies and procedures for operation of the System are clearly defined by the Regents. Standard 6.A – Governance System Standard 6.B – Governing Board 6.A.1 Governance authority, responsibilities, and relationships. Details of responsibilities of the Board of Regents and the Board of Trustees are found in Section 6.B of this document. The responsibilities of university administrators are discussed under Section 6.C. 6.B.1 Representation on governing boards. The Utah Board of Regents was formed in 1969 as a governing body for the Utah System of Higher Education. It is made up of 18 members. Fifteen members and one student member are appointed by the Governor of Utah and two additional non-voting members from the State Board of Education are appointed by the Board chair. The Regents elect a new chair every two years, and the Commissioner of Higher Education serves as the executive officer. Provisions for change in membership of the board are governed by the Utah Code. 6.A.2 Understanding of roles. Although there may be periodic differences in priorities, the various constituents in the university community have a clear understanding of their relative roles and generally work together very effectively. The roles of Trustees, administrators, faculty, and staff are clearly and directly outlined in the USU Policy Manual which has subsections with 1) General Information Policies, 2) Authority and Amendment Policies, 3) Personnel Policies, 4) Faculty Policies (the Faculty Code), and (5) Operating Policies. The Manual is published at: http://www.usu.edu/hr/policies/. The USU Board of Trustees consists of eight members who are appointed by the governor and approved by the Utah State Senate. In addition, the USU student body president and the USU alumni president serve as trustees during their terms of service, one year and two years, respectively. The eight appointed members serve four-year terms and can be reappointed for a second term by the governor. They come from various private business and professional interests. A university staff member serves as the secretary to the Board. No trustee can be an employee of USU. Membership of the Board is shown at http://www.usu.edu/trustees/members. 6.A.3 Faculty, staff, and student input. Most university policy-making committees include faculty and student representation, and staff are also included where appropriate. The university has a history of cooperative and participatory governance. The USU Policy Manual specifies the rights of faculty and staff. The role of students is outlined in the Code of Policies and Procedures for Students at USU published at http://www.usu.edu/studentservices/studentcode/ The president, provost, vice presidents, and representatives of USU employee groups meet with the Trustees during regularly scheduled meetings. They provide information and participate in the discussion, but do not vote. The university president represents the interests 6.A.4 Multi-unit governance. The Utah System of Higher Education includes 10 public colleges and universities (one applied technology college, 223 of the institution to the Trustees and participates in trustee retreats. 3. Research and training grants, 4. Audits, program reviews, and accreditation reports, 6.B.2 Board acts only as committee of the whole. Both the Board of Regents and the USU Board of Trustees have subcommittees to facilitate their work. But these subcommittees are only empowered to make recommendations to the entire board, which then takes formal action. In certain circumstances, the executive committees of the boards can take formal action in behalf of their respective bodies. 5. Some academic program changes, and 6. Financial reports. Board of Trustee‘s responsibilities are found at http://www.usu.edu/trustees/bylaws/. 6.B.4. Board oversight of institution’s CEO. The Regents‘ bylaws designate that ―The State Board of Regents, after consulting with the Institutional Board of Trustees, shall appoint and hire a President for each‖ institution of higher education in Utah.‖ 6.B.3. Board roles defined and published. The Board of Regents oversees policy development, the establishment of procedures, executive appointments, budget and finance, legislative proposals, and government relationships, and performs administrative unit and program approvals for higher education in the state. It also designates the mission and role of each institution. The Regents determine presidential salaries and require that ―performance of each president will be comprehensively evaluated following the first year of his or her tenure (during year 2) and every four years thereafter (during years 6 and 10). Either the Regents or a president may also request a comprehensive evaluation at a shorter interval. Board of Regents‘ bylaws that define duties, responsibilities, operating procedures, ethical obligations, and the organizational structure are located at http://www.utahsbr.edu/policy/r120.htm. By state statute, the USU Board of Trustees has four responsibilities: 6.B.5. Board review of missions, programs, and significant changes. Major changes in mission, policies, and programs must be approved by the Board of Regents. Relevant policies are addressed in their bylaws located at http://www.utahsbr.edu/policy/r120.htm. More information on this topic is found under 6.B.3. 1. Facilitate communication between the institution and the local community, 2. Assist with fund-raising and development, 3. Strengthen alumni and community identification with the institution, and 6.B.6 Board self-evaluation. The two boards are not legally required to evaluate themselves, but each is continually engaged in this process. An examination of board policies indicates that they are periodically reviewed and modified. 4. Select honorary degree recipients and commencement speakers. In addition, the Trustees have been given delegated authority by the Regents to approve actions relating, but not limited, to the following topics: The USU Board of Trustees typically engages in self-evaluation when a new chair is elected to a two-year term. In 2002, members of the Board participated in a number of sessions with an external consultant. The result was a substantial modification in the procedures of the Board. For example, items that are likely to be noncontroversial are now placed on a consent agenda to allow time for more extensive 1. Institutional operating policies, 2. Physical facilities and property, 224 discussion of other issues. The Board also revised its structure to allow more detailed examination of topics by committees prior to meeting as an entire board. 2. Assembling faculty and administrative staff; 3. Maximizing the achievement of university objectives; 6.B.7. Board assurance of institutional staffing/organization. The Regents authorize the president of the university, with approval of the Board of Trustees, to appoint and prescribe the duties of faculties, staffs, officers, and employees of the university. By Regents‘ policy, the president fixes salaries and reports on personnel actions as required by the Regents. These Regents‘ polices can be viewed online at http://www.utahsbr.edu/bor01g.html. 4. Promoting high morale and professional ethics among University personnel; and 5. Establishing and maintaining standards that contribute to educational, research, and service functions of the university. Section 104 of the Policy Manual also defines in clear terms the responsibilities and duties of the following administrators in addition to the President: University Provost and Executive Vice President, Vice President for Business and Finance, Vice President for Extension, Vice President for Research, Vice President for Student Services, Vice President for University Advancement, Vice President for Information Technology, Vice President for Strategic Ventures and Economic Development, DeanSchool of Graduate Studies, Department Heads, Directors of Research Units, and Director of Athletics. 6.B.8 Board reviews of financial matters. USU‘s annual budget, long-term financial plans, and audit reports are regularly reviewed by the Board of Trustees. 6.B.9. Board involvement in accreditation. The Board of Trustees receives the results of college, departmental, and specialized accredittation reviews. The Board also receives periodic updates on NWCCU accreditation issues (e.g., outcomes assessment) and activities (e.g., the 2007 10-year reaffirmation of accreditation review). 6.C.3. Selection, qualifications and evaluation of administrators. USU administrators are appointed by the president in conjunction with a national search process to ensure that the most highly qualified and capable talent for each position is secured. The university does its best to offer competitive compensation to attract and retain quality administrators who will provide outstanding leadership to the benefit of the educational, research, extension, and service programs of the greater university community. Standard 6.C – Leadership and Management 6.C.1. Full-time chief executive officer. The chief executive officer of Utah State University is the president. This is, without doubt, a fulltime position. 6.C.2. Defined roles for administrators. The Regents have delegated to the president overall authority and responsibility for carrying out the Regents‘ policies and procedures with advice and approval of the Trustees. Responsibilities of the president are clearly articulated in the USU Policy Manual, Section 104, ―The University President and Other Officers.‖ In brief, the president is responsible for: One of the primary overall responsibilities of the president is to report on various university functions and operations to the Regents and Trustees. Notable among these is evaluation of administrators. According to section 104.3.5 of the University Policy Manual, the president is to report to the Regents and Trustees on the ―the performance of the administrative officers, including the provost, the vice presidents, deans, directors, department heads, and other principal administrative assistants.‖ In addition, Section 1. Directing and supervising public relations; 225 104.3.6 mandates that the president will review ―with the Trustees an evaluation of the qualifications and abilities of the provost, the vice presidents, deans, directors, department heads, and other principal administrative assistants. This review shall be made not less than once each year and it shall always precede reappointment of the individuals evaluated.‖ and informational needs. Department heads have a Department Head Executive Committee to discuss issues of importance to their departments and the provost attends a subset of these meetings on a regular basis. Effective and honest communications are a top priority of the current president as evidenced by unprecedented opportunities for discussion with many faculty groups in a variety of venues. For example, the president and provost pledged to meet with every academic department this year and this series of meetings is nearly complete. The provost met with every college executive committee this year to discuss ways to improve the tenure and promotion process of faculty. 6.C.4. Relationship of advancement activities to mission and goals. All USU administrators are keenly aware of the mission and purpose of the university to provide high-quality undergraduate and graduate instruction, excellent general education, and specialized academic and professional degree programs, engage in outstanding basic and applied research to benefit society, and outreach to Utah's citizens through extension and service programs. USU‘s advancement activities are in keeping with the constant pursuit of improvement in resources and opportunities to meet these goals. To further make the tenure and promotion process more transparent, the provost held meetings with subsets of faculty; e.g., all nontenured and tenure-track faculty and associate professors with particular interest in promotion to full professor. In addition, the provost has been meeting with groups of full professors to discuss issues of concern to them to provide the provost with further insights on the perspectives of these senior and experienced faculty members. The new Vice Provost of Faculty Development and Diversity also provides regular opportunities for groups of faculty to meet and discuss topics relative to quality of life and university morale. The Vice President for University Advancement, under the authority of the president, works with all other administrative elements of the university to promote a positive image of the university, inform alumni and the public of the breadth and quality of programs and university activities, and acquire funds to directly address institutional needs to enhance the operations and reputation of the university in congruence with its mission. These forms of communication are welcomed by administrators and faculty alike and contribute to building trust between them, improving morale in the work environment, and increasing vigor in the attainment of the university mission. 6.C.5-6. Coordination among units and timeliness of decision-making process. USU‘s routine operations and the operations and activities of administrators facilitate cooperative working relationships and encourage open communication and timely decision making at all levels of administration, beginning with the president. For example, the president convenes a biweekly Executive Council of the provost and vice presidents. The provost convenes a weekly Deans Council. The Faculty Senate meets once monthly which is preceded by a monthly Faculty Senate Executive Committee meeting; the president and provost regularly attend both of these Faculty Senate meetings; other administrators may be invited to attend as deemed necessary for comprehensive discussion 6.C.7. Use of institutional research results. Effective planning capabilities are important to the university leadership and dependent on accurate and timely institutional research. Several administrative units share responsibility for reporting on aspects of student, research, and financial data; they include the Office of the Registrar; the Office of Analysis, Assessment, and Accreditation; and the Office of Budget and Finance. 226 In addition, USU recently completed the transition to the Banner central computing system. One vitally important component of the Banner system is the establishment of the Banner Reporting Warehouse. This Warehouse is the official reporting tool for Banner data. The data in the warehouse are refreshed nightly. Reports are run against warehouse data instead of the live data so that service on the live system does not slow when detailed (and resource intensive) reports are run. Several users have access to the Banner Reporting Warehouse such that they are able to build reports. These developed reports are available in a web-based instance so that many users can run the reports without having to have the training needed to build them. The Banner Reporting Warehouse is well built and has been an incredible asset to USU by providing access to constantly updated and accurate institutional data. The Handbook states: ―The Senate shall have the power to act for and represent the faculty in all matters of educational policy, including requirements for admissions, degrees, diplomas, schools and certificates, and curricular matters involving relations between colleges, divisions and departments.‖ ―The Senate shall also have the following powers: (1) To receive and consider reports from faculty committees and from any council, department, division, administrative officer, library or college, and to take appropriate action. (2) To consider matters of professional interest and faculty welfare and to make recommendations to the president of the university and other administrative officers. (3) To propose to the president amendments or additions to these policies.‖ The Faculty Senate has a strong voice in those decisions that typically fall under the authority of faculty (e.g., curriculum, admissions, exam schedules). In addition, many other USU decision-making committees include faculty and staff representation. 6.C.8. Access to personnel policies. The Office of Human Resources maintains USU‘s policies on the appointment, evaluation, retention, promotion, and termination of staff. This information is easily accessible online at http://www.usu.edu/hr/policies/section300/. Standard 6.E – Student Role in Governance 6.C.9. Adequacy of administrative and staff salaries and benefits. Administrative salaries at USU are slightly lower than at comparable institutions across the country. However, there has been substantial improvement in recent years and salaries appear adequate to attract and retain qualified people. Staff salaries are low compared to national norms, but are consistent with local market conditions. USU‘s benefit package makes the total compensation package more attractive. Students play a vital role in governance at USU. Serving alongside members of the faculty and administration on a variety of committees, they provide input and vote on issues that involve the student body. Virtually no decision concerning the student body is made without first educating its constituents and obtaining their input. The main body of student government is ASUSU (Associated Students of Utah State University). ASUSU consists of the Executive Council and Academic Senate. Under the direction of Student Services, both bodies hold weekly meetings and members serve on a variety of university and ad-hoc committees. Standard 6.D – Faculty Role in Governance The role of the faculty in university governance, planning, budgeting, and policy development is described in the Faculty Senate Handbook at http://www.usu.edu/fsenate/Handbook/Faculty% 20Senate%20Handbook%202006-2007.pdf. The role of the Executive Council is to enhance the quality of student life as it pertains to administrative and legislative issues. The body is 227 chaired by the Student Body President and includes the Executive Vice President, Student Advocate Vice President, Academic Senate President, Academic Senate Pro tempore, Diversity and Organizations Vice President, Athletics Vice President, Service Vice President, Programming Vice President, Graduate Studies Vice President, and Public Relations Director (ex-officio). In weekly Executive Council meetings, students may present bills and resolutions to be discussed and voted on by the body. If a piece of legislation passes, it is presented to administration for approval. action. Discrimination and/or harassment are prohibited based on race, color, national origin, gender (including sexual harassment and pregnancy), religion, age, disability, and veterans‘ status. Additionally, USU prohibits academic or employment decisions based on sexual orientation. The Office of Affirmative Action/Equal Opportunity provides training in these areas and also deals with resolution of conflicts. More information on services of this office is at http://www.usu.edu/aaeo. Members of the Executive Council also serve on many other university committees. The Student Body President serves as an ex-officio member of the Board of Trustees, the governing board of USU. The University Student Fee Board, chaired by the Student Advocate Vice President, proposes the allocation of student fees to the university administration. Stater‘s Council, comprised of university vice presidents and members of Executive Council, provides a forum where current issues and legislation are discussed. There is no collective bargaining at USU. Hence, Policy 6.2, Collective Bargaining is not relevant. The Academic Senate deals primarily with issues involving academics and the University Honor Code and is comprised of the Academic Senate President and senators from the seven academic colleges. Each senator represents his/her college in weekly Academic Senate meetings, and in conjunction with the dean and other college administration, makes decisions regarding the colleges. Members of the Academic Senate also serve on the USU Faculty Senate. Recently, the involvement of the USU Board of Trustees was revisited. The way the Board did business was adjusted to involve them more directly in discussion of issues at the university. The change involved implementing a consent agenda where reports were independently reviewed by board members prior to the meeting and only discussed if needed. This left more time for discussions of strategic issues. This method of addressing business was also adopted by the Faculty Senate. Policy 6.1 -- Affirmative Action and Nondiscrimination The USU Faculty Senate has successfully encouraged the provost to hold public meetings to address faculty issues and concerns. Currently, meetings are scheduled and held for particular groups on topics of interest to them (e.g., guidelines for tenure and promotion with assistant professors.). NWCCU Policy 6.2 Collective Bargaining 6.A to 6.E: Summary USU has a high level of involvement of the stakeholders in its governance. The Board of Regents and the Board of Trustees have clearly defined roles, outlined in the bylaws for each group. The roles for these boards are periodically revisited. Utah State University is an Affirmative Action/ Equal Opportunity employer. Selection and promotion standards for faculty and staff are defined and reviewed on a regular basis. These standards are based on principles which consider qualifications and aptitudes as they pertain to the requirements of the position and also take into consideration the principles of affirmative 6A to 6E: Challenges and Recommendations The Board of Regents may find its ability to govern at times limited by legislative decisions. 228 This challenge cannot be easily addressed at the university level. The Trustees are constantly challenged to be effective participants in making university policies. The Board‘s success in this endeavor is largely determined by its relationship with the president. The Faculty Senate faces some challenges with regard to continuity in their governance. Each president serves one year as president-elect and the following year as president of the senate. Thus, continuity in leadership exists only from the experiences of the president-elect as a member of the executive board prior to the year as president. The one-year term as president of the Senate is consistent with other institutions. It is recommended that the president serve a term as past-president during the academic year following the term as president. As past president, the individual would continue as a member of the Executive Committee. In this way, each individual would have three years of involvement in the governance of the Senate. Supporting Documentation To see required documentation and exhibits, plus other supporting information as specified by NWCCU for Standard Six, please go to http://aaa.usu.edu/Assessment/Documentation_S up.aspx 229 STANDARD SEVEN FINANCE Utah State University‘s financial strengths include a diverse source of revenues which provide the ability to respond to changing economic conditions. As shown in current year financial statements, the university relies upon non-operating revenues, state appropriations, and private gifts to meet its cost of operations and provide funds for the acquisition of capital equipment. Education and General Uintah Basin Regional Campus Southeastern Utah Center Brigham City Regional Campus Tooele Regional Campus Agricultural Experiment Station Utah Water Research Laboratory Cooperative Extension Educationally Disadvantaged The State of Utah continues to experience a stable economy with sizeable revenue surpluses. Expectations of sustained economic stability in the foreseeable future improve the opportunity for increased legislative funding support for USU priorities. Fall 2006 enrollment indicates that recruiting efforts have been successful, resulting in one of the largest first-year classes in recent history, along with a 10% increase in transfer students. Initial results for Fall 2007 appear promising. The university budgets the funds using this line item structure. Most legislative appropriations have intent associated with them (e.g., salary and benefits) and USU prepares its budgets so that this intent is reflected. Instructions during the budget process from the Regents generally guide the institution on any expectations from the legislature or Regents on how the funds should be budgeted. Budget instructions from the Regents are generally less prescriptive than the legislature‘s. The state uses an incremental budget approach. This system allows the university to match the budget with strategic priorities. Other than the prohibition placed on moving funds between line items in the budget, the university has autonomy to effectively plan and budget. The administration believes that USU‘s sound financial position will continue to enable the university to accomplish its mission of being one of the nation‘s premier student-centered, land-grant and space-grant universities. Appropriated dollars include state tax funds and tuition and fees. The university collects the tuition and fees, but the legislature has actual control of that money. If the university collects more tuition than was authorized by the appropriation, the university has the authority to retain and allocate those funds for strategic purposes. If tuition collections are below the appropriated amount, the university implements plans to address the shortfall in revenue by reducing expenditures, increasing other revenues, or drawing upon reserves (or a combination of the three). Standard 7.A – Financial Planning 7.A.1 Autonomy in budgeting and financial planning. Utah Board of Regents‘ policies and procedures establish the governance and financial framework for all public institutions of higher education in the state. (See (http://www.utahsbr.edu/bor01g.html, -- Section 1. System Governance (R100 - R199) & Section 5. Business and Financial Affairs (R500 R599)) The Utah State Legislature appropriates money to USU using a line item structure. Following are the list of line items: The Board of Regents establishes tuition and fee rates for higher education institutions. The Regents require that the institution‘s Board of 230 Trustees ratify any proposed tuition by the institution‘s president prior to submitting the proposal to the Regents. A common factor in determining these increases has historically been proposed changes in faculty/staff compensation. immediately view possible outcomes of strategic decisions. Building projects are separated by category and cost, prioritized, and then submitted for funding requests to the legislature through the Board of Regents and the State Building Board. In recent years, two tuition-related policies have increased the flexibility of the institutions to address critical programmatic and institutional needs. A graduate tuition surcharge enables the institution to charge additional tuition to specific graduate programs. This has helped offset the costs of these programs. Additionally, the Board of Regents has implemented a two-tier system of tuition rates. The first tier is a standard increase that applies to all public higher education institutions and largely is earmarked for compensation. The Board of Regents sets the amount of this increase. The second tier increase is proposed by the president, with Board of Trustee ratification. This increase addresses institutional priorities and student initiatives. The institution‘s president has flexibility in what is proposed. The graduate surcharge and the Tier II tuition approach have provided the institution with funding that has been used for strategic initiatives. Projects that qualify as capital improvement projects (remodeling or repair projects costing less than $1,500,000; site and utility improvements costing less than $1,500,000; or a new facility with a total construction cost less than $250,000) are submitted annually to the Division of Facilities Construction and Management for funding through the state capital improvement program. Projects that qualify as capital development and new facilities are submitted to the Board of Regents and the State Building Board for funding requests to be appropriated by the State Legislature. The university demonstrates that such requests meet the standards of approved academic and facilities master plans. Such justification considers information relating to student enrollments, space utilization, structural obsolescence, operational influences, and operating budget constraints. The campus master plan is presented to the Regents for approval on a biennial basis. Starting Fall 2007, another option will be implemented. Salaries for new hires in the College of Business have risen to the point where funds available when senior faculty members retire are not adequate to fund the position. To generate additional revenue, the college will impose a surcharge on its courses. Cash funded depreciation is utilized by the university for service accounts that purchase capital assets. The depreciation is set aside for replacement of future capital assets. Each service unit is required to develop a five-year capital equipment replacement plan to be updated annually. In addition, auxiliary units of the university set aside funds on an annual basis for the repair and replacement of capital assets. 7.A.2. Financial planning for the future. The university monitors major revenue and expense trends. Major budget categories such as investment income, utility costs, financial aid, and intercollegiate expenditures are projected over a five-to-six year timetable. Also considered are unexpected contingencies which can always occur (e.g., Hurricane Katrina‘s effects on energy costs). Strategic modeling is done to examine various strategic options and their long-term impacts on the university‘s financial condition. Tuition increases, enrollment changes, and legislative funding increases are conservatively factored into the model. This approach allows the university to 7.A.3 Budget process and budget distribution. USU develops and implements budgets on an annual, fiscal-year cycle, which begins July 1 and ends June 30. All units, regardless of funding sources or activity, budget on this cycle. At the beginning of the fiscal year, the university publishes the annual budget and distributes it to each administrative unit. 231 At the monthly Board of Trustees meeting, a ―Certificate of Treasurer‖ report is presented by the Vice President of Business and Finance. This report details the current financial status of the university. This report reflects budget adjustments and changes to date. It also provides a snapshot look at the year-to-date budget for the university. Step 6 (Nov.) Higher education requests presented to the Governor Step 7 (Nov/Dec) Budget hearings with: 1) Legislative Fiscal Analysts 2) Governor's Office of Planning and Budget 3) Local legislators 4) Other key legislators In the budget development process, technical policies, guidelines, and processes are clearly defined and distributed. Following is a general budget development timeline: The president presents the total USU budget request to various individuals to gain their support. Step 1 (May) Administrative hearings with VPs and deans Step 8 (Jan/Feb) Budget hearing with the legislature Colleges and divisions present their area budget requests to the central administration Step 9 (Feb/Mar) Final legislative decisions Legislature approves the final appropriations bills. Step 2 (June) Administrative decisions on new budget request Step 10 (Mar) Administration allocates budget The central administration reviews the college and division area requests and selects the highest priority items for the total USU request. Central administration allocates the legislative appropriation to the colleges and divisions. Step 11(Mar/May) Budget Office assembles new budget Step 3 (Aug.) Budget hearing with USHE Commissioner Budget Office sends allocation information to colleges and divisions and processes their responses. The president presents the total USU budget request to the State Commissioner of Higher Education. Step 12 (May/June) Final budget approval by Trustees Step 4 (Sept.) Budget hearing with Board of Regents Additional budget information is presented to the Board of Trustees for its approval. Along with the Commissioner‘s presentation of the total system of higher education‘s budget request, the president presents the total USU budget request to the Board of Regents. Prior to the fiscal year end, a summary of the adjusted budget, reflecting all adjustments and changes, is formally presented and approved by the Board of Trustees and the Board of Regents. Step 5 (Nov.) Final Regents' budget request decisions. 7.A.4. Debt or capital outlays. Existing debt is reviewed annually and reported in USU‘s 232 audited financial report. Independent auditors review debt every year, which includes a review of compliance with debt covenants, and assurance that debt principal and interest payments have been made according to contract. Annual Bond Disclosures reports are required for all bond issues and are prepared by the university. The reports present historical revenue information as well as future revenue projections based on debt service requirements. Campus Facilities Master Plan to the Board of Regents biennially. This plan is used in the Board‘s review process for new projects. 7.A. Challenges and Recommendations USU has experienced some financial challenges over the last few years. For two years, the legislature did not provide faculty and staff salary increases. During that same period, enrollment declines and other factors required that five separate budget cuts totaling over $30 million be implemented. Because salary and benefit expenses were relatively fixed, these cuts had to be taken from unit operating budgets, which were already inadequate. Internal debt reviews are conducted by the university on a monthly basis so that management can monitor current debt service ratios and have time to respond to any downward trends. One of the reviews is a monthly report prepared by the Controller‘s Office that calculates debt service ratios based on year-to-date revenues for bonded auxiliaries. Another is a monthly meeting held between the Associate Vice President of Auxiliary Services and the auxiliary managers. The monthly report from the Controller‘s Office is discussed, and any variances between budgeted and actual revenues are evaluated. The situation has improved substantially in the last two years. Because of the improved state economy, the legislature appropriated modest salary increases the last two years and has funded other critical needs. Enrollment has stabilized, which has reversed the downtrend in tuition revenues. And a major comprehensive campaign kicked off its public phase in March 2007. The university has the opportunity to build on this momentum to carry it into the future. The Board of Regents has several policies that control, justify and limit the use of debt for the university‘s capital outlay purposes. USU is currently developing an institutional policy on debt management that will provide universityspecific procedures. As is true for any major institution of higher education, the university faces several challenges. The university is experiencing great growth in its regional campus system. Implementing appropriate financial structures at these distant sites will need to be addressed in order to insure long-term viability for these campuses. Proposals for significant new capital financing projects are assessed using the following criteria: (1) how the project relates to the university mission, (2) the justification for the project, (3) whether the project has a defined, supportable plan of costs approved by management, and a proposal for servicing the debt that includes projected revenue streams or the creation of budgetary savings. For the past few years the university has been without a formal strategic budgeting structure and process. The university needs to find a process that will include the appropriate stakeholders. This structure will assist the university in making disciplined, strategic decisions for resource allocation, and will help find campus-wide solutions to financial challenges. Most of all, it is important that the university continue to educate legislators about the necessity of supporting the university. All capital projects funded in whole or in part from adjustments in student fees, incurring of contractual debt, or the disposal or exchange of land or other capital assets must be reviewed and approved by the Board of Trustees. The proposals are then forwarded to the Board of Regents for review and approval. As part of this process, the university is required to submit a 233 net assets ratio. A strength factor of 3.0 is considered adequate whereas, 5.0 or above is considered vibrant. The composite financial index is the weighted total of the four strength factors. Over the past five years, except for FY2005, the university’s composite financial index has been above 3.0, indicating adequate financial strength. In FY2005, the university’s financial statements reflected the loss of a major contract in the Utah State University Research Foundation, the utilization of some reserves to preserve programs pending state appropriations and tuition increases, and the issuance of $52 million of revenue bonds. All of these factors had an impact on the individual strength factors of the university and subsequently on the composite financial index. Standard 7.B – Adequacy of Financial Resources 7.B.1. Diversity of funding sources. USU has established and maintains diverse sources of funding. State appropriations, tuition, and student fees primarily fund the instructional mission of the university. State appropriations, federal appropriations, as well as federal, state, and local government and private grants and contracts fund the research mission of the university. The university’s cooperative extension/community outreach mission is funded primarily from federal and state appropriations, with additional funding coming from government grants and contracts. Gifts and earnings from the endowment and cash management investments support elements of all three missions. The university’s auxiliaries are self-supporting and provide adequate income to service debt, maintain facilities, and provide needed services to students. Adjustments were made in fiscal year 2006 and the university’s composite financial index returned to a level above 3.0, indicating adequate financial strength. The composite financial indices for the last five years are as follows: 7.B.2. Adequacy of resources to meet debt service requirements. The university enters into debt only when the benefiting unit or enterprise can demonstrate adequate revenue/ funding sources to provide for the debt service. This approach protects funding committed to educational purposes from the risk of being redirected to the payment of debt not directly related to the educational purposes. 2002 2003 2004 2005 2006 4.85 3.36 4.00 1.63 3.29 7.B.4. Transfers and interfund borrowing. Transfers between the major funds are made to comply with debt service requirements and provide for total project funding; i.e., matching for grants and contracts. The university has some funds designated for interfund borrowing such as the Capital Projects Fund. All interfund borrowings are documented by an interfund borrowing agreement and carry an interest rate equal to one percent over the University’s Cash Management Investment Pool return. USU provides detailed disclosure of its debt in the annual audited financial statements as part of Note I. Bonds, Notes, Contracts and Other Noncurrent Liabilities. In addition, each of the university’s revenue bonds requires the filing of a continuing disclosure statement annually. These include analysis of operations and debt service coverage for the prior five years and projections for the next five years. 7.B.5. Adequacy of financial resources. The university faces an ongoing challenge in generating funds sufficient to meet its academic offerings. As previously mentioned, budget cuts were imposed in the early part of this decade. These cuts had a direct impact on virtually all parts of the university. One area, however, was protected: faculty. The president made it clear 7.B.3. Financial stability. The university uses data from the financial statements to establish four strength factors that make up a composite financial index. Each strength factor is also monitored separately. The strength factors are derived from the 1) primary reserve ratio, 2) net income ratio, 3) viability ratio, and 4) return on 234 that it was important that the university‘s academic integrity be maintained. Another decision the state legislature made in the early part of the decade was to cease funding enrollment growth, often referred to as ―access.‖ The only additional income the university now receives with additional growth of enrollment is the new tuition paid by the student. These factors have combined to present challenges for the university. of the processes in place today. With the exception of waivers, none of the institution‘s aid is ―unfunded.‖ All other aid either comes through loans or grants of some sort. A portion of the grants administered by the institution are funded by institutional resources, i.e., tuition. The amount of tuition used for these purposes is closely watched and a finite budget is determined by the president in consultation with the Vice President of Business and Finance, the Vice President of Student Services, and the president‘s office staff. 7.B.6. Financial aid planning. The institution has implemented several measures to strengthen its budgeting for financial aid. Using a five to seven year horizon, major budget commitments, such as financial aid, are analyzed and projected. The institution‘s Enrollment Management Team, including the Office of Admissions and the Office of Financial Aid, collaborates on significant issues related to financial aid and scholarship budgets, which mitigates unexpected challenges. When new programs are proposed, the institution is able to predict more closely the effects on net tuition. 7.B.7. Financial reserves. The university‘s Primary Reserve Strength Factors (PRSF) for the past five years have been: 2002 2003 2004 2005 2006 2.26 2.36 2.60 0.77 2.40 The average Primary Reserve Strength Factor for the university‘s peer institutions for fiscal year 2006 was 2.99. The university‘s primary reserve is greater than or equal to six of its ten peer institutions, indicating a relatively strong position. However, the objective is to establish primary reserves sufficient to raise the factor above 3.00. Continued efforts are being made to accomplish this goal. Strategically setting scholarship budgets based on tuition discounting is a new concept to the institution. The institution has provided statutory waivers for many years, which is a form of discounting. Understanding the institutionally funded aid, which is also part of a discount, is a new effort. The institution now budgets for all institutionally funded aid at the beginning of the year. In the past, institutional commitments for financial aid were addressed on a clean-up basis, with no strategic assessment of the appropriate level of funding. In regards to debt service, the university has established a contingency fund in the pledged auxiliaries of approximately $1,200,000 that serves as a reserve for both debt service and auxiliary capital needs. These funds have been set aside specifically for this purpose. In addition to the contingency fund, the individual auxiliary operations maintain a combined balance of approximately $4,000,000 that serves as a reserve for both debt service and auxiliary capital needs. In the current climate, a decision on the budget for these scholarships is made before the recruiting cycle begins. During the academic year, regular reports are provided by the Office of Admissions on recruiting and admissions efforts. These reports allow the administration to make informed decisions about needed changes to the budget for institutional-fund aid. The fund balance of the university‘s Overhead Reimbursement Funds at June 30, 2006 was $11,434,314. This fund balance, although largely committed internally, would be made available to cover any shortfall the university might have in meeting debt service on the Noel-Levitz, a national consulting firm, visited the campus in 2004 and provided several recommendations on enrollment management. The campus used this experience to shape many 235 university‘s research revenue bonds. It is not likely that the Overhead Reimbursement Funds would be needed since the debt service coverage on the research revenue bonds has been more than 7.8 for the five years which ended June 30, 2006. appropriate balance; and 4) prioritizing its academic offerings to match with the available funding while developing all avenues for funding these programs through state appropriation, tuition increases, and scholarship funding from outside sources. 7.B.8. Auxiliary enterprises. Auxiliaries are governed by Board of Regents‘ policies R525 and R526 and, in some cases, relevant bond covenants. The university operates all auxiliary enterprises as self-supporting entities whereby each enterprise pays all related direct costs and is allocated a portion of centrally funded indirect costs. Standard 7.C – Financial Management 7.C.1. Financial reports to governing body. USU issues an annual audited financial report for each fiscal year which is filed with the Office of the Commissioner of Higher Education. This is in accordance with Regents‘ Policy R561, "Accounting and Financial Controls." The Board also requires each president and institutional Board of Trustees to establish and maintain a system of internal accounting and operating controls for their institution. Supplemental financial reports are included in the university‘s Annual Financial Report disclosing the financial results of each auxiliary operation. In addition, financial results for the auxiliary enterprises are reported annually to the university‘s Board of Trustees and to the State Board of Regents. Each year institutions submit a prioritized list of projects for funding through the state capital improvement program. Institutions must demonstrate the need for such requests including information related to student enrollments, operational inefficiencies, and operating budget constraints (Regents‘ Policy R710, "Capital Facilities‖). The Associate Commissioner of Finance and Facilities prepares and submits to the Regents an annual report summarizing all institutional and system-bonded indebtedness, relative to nationally recognized standards for financial strength, associated with institutional or system revenue bonds (Regents‘ policy R590, "Issuance of Revenue Bonds for Facilities Construction or Equipment"). 7.B. Challenges and Recommendations Challenges that the university faces include; (i) maintaining the diversity of funding sources at a time when federal research funding is being diverted to other national needs such as the war effort, (ii) balancing tuition dollars with state appropriations while staying price competitive during a period of time when prospective student numbers are stable to only slightly increasing, (iii) managing debt financing to enhance and maintain the university‘s facilities while maintaining adequate reserves to remain financially viable, and (iv) generating funds sufficient to meet its academic offerings. Regents‘ Policy R510, "Tuition and Fees," provides guidelines for institutions including the requirement that all general student fees are subject to Regents‘ approval, in conjunction with annual determination of tuition rates. The Regents consider any projected tuition increase each fall as part of the Board's budget recommendation to the governor and the legislature for appropriations for the next fiscal year. To meet these challenges, the university is 1) broadening its research base and developing research resources outside of federal funding sources, i.e., the State of Utah USTAR program; 2) communicating its needs for state appropriations to the State Legislature so there is a clear understanding of what impact lower appropriations have on tuition rates, while at the same time adhering closely to its enrollment management plan; 3) monitoring its reserves in relation to debt financing to maintain the A report of auxiliary enterprises operations, covering the completed actual year and the 236 current budget year, is provided annually by each institution as part of the regular Board of Regents budget process (Regents‘ Policy R550, "Auxiliary Enterprises Operation and Accountability"). Throughout the year, USU's Office of Budget and Planning provides a series of standardized reports to the Commissioner of Higher Education. The reports deal with financial information, including, but not limited to, enrollment, budgets, tuition and fees, tuition waivers, expenditures, and endowment performance. 7.C.2. Centralization of financial control. The Vice President for Business and Finance is the university's Chief Financial Officer, reporting directly to the president. He provides administrative oversight and leadership for several offices, including Budget and Planning, Facilities, Auxiliary Services, Financial Services/Controller's Office, Human Resources, Real Property and Real Estate Management, Risk Management, and Public Safety. In addition, the Vice President for Business and Finance is designated by the Board of Trustees to serve as the Public Treasurer for USU. The university begins the process of establishing budget priorities in the spring to be submitted to the Regents in the fall. As Chief Executive Officer of the university, the president works closely with the Provost, the Vice President of Business and Finance, Deans and other Vice Presidents, along with the Office of Budget and Planning to prioritize the future financial needs of USU. University business functions are organized under the Vice President for Business and Finance. Each functional area is directed by a designated officer who is well qualified through their experience in his/her respective areas of responsibility. Functional areas are separated by purpose to promote efficiency in specific business areas. Regular meetings are held between areas to promote teamwork and to increase the flow of information between functions. When issues or projects arise, affected or defined areas are expected to cooperate to develop an expedient solution or resolution. Each institution furnishes the Regents a copy of its investment policies and procedures as approved by its institutional Board of Trustees. USU recently developed its own institutional policies for investments, "Investment Policies," and "Investment Guidelines and Investment Groupings." The policies were developed in accordance to Regents' Policy R541. These new policies were approved by the Board of Trustees on October 20, 2006, and the Board of Regents on October 26, 2006. In response to institutional growth, increases in research and sponsored programs, the level of annual state appropriations, the impact of new laws, and the continued development of new reporting requirements, USU‘s business organization continues to be flexible, responsive, and highly adaptive to change and increasing complexity. USU's Vice President for Business and Finance, as the designated public treasurer, submits monthly and quarterly reports to the Trustees and to the Regents. Reports submitted to the Regents include a transmittal letter stating that the Chief Executive Officer has reviewed the reports. This is in accordance with Regents‘ Policy R541. USU submits a summary report of its money management activities for the year annually to the Commissioner of Higher Education. The report includes an auditor's opinion regarding the fairness of presentation of the report in accordance with generally accepted accounting principles and compliance with the State Money Management Act and other related laws (Regents‘ Policy R541). 7.C.3. Institutional control of expenditures and income. All funds coming to USU become institutional funds and are accounted for under a system of fund accounting that requires accountability by source and purpose. The use of institutional funds is subject to institutional policies and procedures, including proper planning, budgeting, accounting, and auditing. State-appropriated funds are administered through the University‘s Office of Budgeting and Planning. Contract and grant funding is administered through the University‘s 237 Sponsored Programs Office. The Student Financial Aid Office is responsible for the administration of all financial aid funds and works closely with the various colleges and departments to control the award, disbursement, and monitoring of such funds for the university as a whole. 7.C.9. Audit by state agency. By law, state colleges and universities are audited under the direction of the State Auditor‘s Office. Over the past several years, the State Auditor‘s Office has contracted the audit out to an independent audit firm. All funds of the university are included in the annual financial audit conducted by the independent audit firm. The independent audit firm and the State Auditor‘s Office conduct the federal OMB Circular A-133 audit jointly. This audit is then rolled under the state-wide OMB Circular A-133 audit for publication and distribution. 7.C.4. Policies regarding cash management and investments. USU recently revised and implemented two policies regarding cash management and investments: "Investment Policies" and "Investment Guidelines and Investment Groupings." The policies were updated in accordance with statutes and rules such as the Board of Regents‘ Investment Policy (R-541), the State Money Management Act, the Uniform Management of Institutional Funds Act, and the Rules of the State Money Management Council. These policies were presented and approved USU's Investment Advisory Committee September 11, 2006, the Board of Trustees October 20, 2006, and the Board of Regents October 26, 2006. 7.C.10. Financial aid audits. Federally funded financial aid is audited by the State Auditor‘s Office under the OMB Circular A-133 statewide audit. USU receives and responds to a report regarding the A-133 and follows up on any recommendations made under that audit. The university‘s annual audit includes within its scope all non-federal financial aid. A management letter is issued as part of the annual audit. by on on on 7.C.11. Internal audit and control. The USU internal audit program is established and governed by Internal Audit Services‘ charter. According to this charter, ―Internal Audit Services derives its authority directly from the Board of Trustees and the president. Internal Audit Services is authorized to conduct such reviews of university organizational units or functional activities as necessary to accomplish its objectives. Internal Audit Services is authorized access to all records, personnel, and physical properties relevant to the performance of audits and reviews.‖ 7.C.5. Use of accepted accounting principles. The university‘s accounting system is widely used by the national university and college community. The system is designed and maintained by SunGard Higher Education to specifically meet the accounting requirements of universities and provides for a fully integrated system, including finance, human resources, and student information. The accounting system provides for the dual needs of USU because it is fully functional for both fund accounting and for recording, categorizing, summarizing, and reporting financial transactions in accordance with generally accepted accounting principles, using the economic resources measurement focus and the accrual basis of accounting. The independent auditor‘s reports indicate that the university‘s financial statements are in conformity with generally accepted accounting principles. Internal Audit Services has two distinct but compatible functions: 1) Serve as a control function by examining and providing assurance to management and appropriate external bodies concerning the adequacy and effectiveness of established controls, such as university policies and procedures and standards of other research institutions. 7.C.6-8. Not applicable to public institutions of higher education. 2) Provide consulting and operational auditing services with the goal of assisting university 238 departments in better fulfilling their mission and objectives. management letter is issued at the end of the audit. Internal Audit Services serves the university in a manner consistent with the standards for the Professional Practice of Internal Auditing. Ethical standards of the auditors conform to the standards of conduct as defined in the Code of Ethics of the Institute of Internal Auditors and associated standards of the university. The management letter, which includes the university's written responses, is addressed to the Board of Trustees, the Audit Committee, and the president. The contents of the letter are then formally presented to the Audit Committee which meets twice each year to review both the internal and external audits. The Chief Audit Executive reports directly to the president and the Board of Trustees‘ Audit Committee. Annual audit plans are approved by the president and the Audit Committee. Active oversight for the auditing program is provided by the president and the Audit Committee and is dynamically adjusted to address current needs. 7.C.13. Availability of audit reports. All audit reports are available for review as part of any accreditation process and may be requested from the university’s Associate Vice President for Financial Services. Internal Audit Services has a staff of three auditors. Internal audit activities consist of internal control reviews, financial examinations, compliance audits, and procedural reviews. Internal Audit Services also provides informal advice and counsel on internal control matters and administers an ethics and compliance hotline. Internal Audit Services is considered an integral component of the financial and management control system. Challenges facing financial management for the university include the growth of the institution, expansion of reporting requirements, balancing the benefits of controls against the costs, forecasting future economic conditions, and identifying new variables when making financial decisions, all with limited resources. These challenges are not new; management will continue to find opportunities for improvement when developing solutions by drawing on past experience, utilizing exceptional personnel, and maintaining a resourceful attitude. 7.C. Challenges and Recommendations 7.C.12. Evaluation of audit recommendations. Auditors report any noted opportunities for USU to strengthen internal controls and operating efficiency in their annual management letter. The institution takes seriously such observations and the auditors' recommendations for improvement. Standard 7.D – Fundraising and Development On March 2, 2007, President Albrecht announced the public phase of the first comprehensive campaign in Utah State University‘s history. The quiet phase of the campaign began on July 1, 2003, and the campaign will conclude on December 31, 2010. The goal for this 7.5 year effort is to raise $200 million. Before the university formalizes appropriate responses, the auditors' observations and recommendations are discussed by top financial management, including the Vice President for Business and Finance, the Associate Vice President for Financial Services, the Director of Accounting and Financial Reporting, and members of USU's Audit Committee. This campaign will serve to quantify those very important private contributions while focusing on certain initiatives that will make the university even better. In the course of planning and implementation, the Office of University Advancement has engaged in an effort to bring USU's written responses include specific current and future actions by the institution to correct the noted observations. Often, observations have already been rectified by the time the 239 all of the fundraising policies and procedures into a common set of practices. This effort has resulted in a much clearer understanding of USU‘s position today and its plan for the future. Act, the laws and rules of Utah State University, and those of the State of Utah. 7.D.3. Relationship to fundraising foundations. The USU Development Foundation is the arm of the institution that solicits and accepts contributions on behalf of Utah State University. The Foundation is governed by a separate Board of Trustees, consisting of alumni and friends of the university. The current Chairman of the Board of the USU Development Foundation is Jonathan Bullen, and there are currently 30 members of the Board. The university president and the Chair of the USU Board of Trustees are ex officio members of the Foundation Board. The Utah State University Foundation operates under separate bylaws from those of the university. 7.D.1. Fundraising policies. USU‘s development program is headed by the Vice President for University Advancement who reports directly to the president. Development activity is distributed across the university with area officers assigned to colleges and other units where fundraising efforts have an impact. Area staff are accountable to their deans or directors for successful execution of those programs. The central development staff is responsible for coordination and oversight of all fundraising and alumni relations activity at the university. All staff are also accountable to the Vice President for University Advancement who ensures that all fundraising and alumni relations activity adhere to university and government policies and regulations as well as guidelines adopted by CASE and other professional organizations that serve the development and alumni relations community. 7.D. Challenges and Recommendations It remains a challenge and an opportunity to balance the needs of the institution with the philanthropic wishes of donors. USU will continue to push for success in the new comprehensive campaign. To date, more than $110M has already been contributed, and this year has been the most profitable fundraising year in the university‘s history. That success, coupled with the reinvigoration of the USU Development Foundation, will ensure USU‘s continued ability to raise private money to support the opportunities for students at the university. 7.D.2. Administration of endowment and life income funds. The Utah State Uniform Management of Institutional Funds Act, Section 13-29 of the Utah Code establishes the university‘s Board of Trustees as the governing board responsible for the investment and administration of endowment and life income funds held by the university. This is also the case for the USU Development Foundation. The university‘s Board of Trustees and the Foundation‘s Board of Trustees have established investment committees to provide investment direction and establish spending rules for the endowment funds. Supporting Documentation Required documentation and exhibits, plus other supporting information for Standard Seven are at http://aaa.usu.edu/Assessment/Documentation_S up.aspx. Accounting for the endowment funds is the responsibility of the Associate Vice President for Financial Services/Controller. The Vice President for Business and Finance reports the investment activity to the Board of Trustees. These reports include the assertion by the Vice President for Business and Finance that the university is in compliance with the Utah State Uniform Management of Institutional Funds 240 STANDARD EIGHT PHYSICAL RESOURCES Utah State University is committed to providing a functional and effective learning environment with high-class and wellmaintained physical resources. The building inventory summary provided as Figure 8.1 indicates the number of buildings and their gross square feet (GSF) by building category. The entire building inventory is provided under Standard Eight, Required Exhibit #2, which is found at http://aaa.usu.edu/Assessment/Standard_Eig ht/Building%20Inventory.pdf. gas emissions and the second focuses on developing actions that will move the institution toward neutrality. To facilitate the process, the president established a campuswide Sustainability Committee charged with leading this endeavor. The committee has a website at http://www.usu.edu/sustainability that shows progress to date. Table 8.1. Building Inventory Summary Building Category Gross Square Feet Administrative, Academic and Research Buildings 2,758,365 Libraries (4—1 central and 3 independent branch libraries) 304,262 Theatres/Museums 58,443 Athletics/Recreation 285,526 Residential (28) 1,309,841 Support (31) 509,897 Innovation Campus (6) 238,817 Off-Campus Research Facilities (35) 730,231 Instructional and support facilities, including facilities off the primary campus and facilities owned by other entities, are assessed in this section. Maintenance and operation activities are also described and reviewed. Standard 8.A -- Instructional and Support Facilities 8.A.1. Sufficient instructional facilities. USU‘s campus facilities include approximately 6.2 million square feet of building space as shown in Table 8.1. This includes 8,742 stations (seats) in designated classrooms, 266 instructional laboratories, and 502 research laboratories. Table 8.2 shows that there has been a steady increase in facilities. Details concerning cost and sources of funds are available in the Capital Facilities Summary of Major Projects Report under Standard Eight, Required Exhibit #4, which is found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx . USU is also committed to being an environmentally responsible institution and recognizes the need to be more ―green.‖ President Albrecht is one of the charter signatories to the American College and University President‘s Climate Commitment. The university is developing an action plan that will allow it to achieve climate neutrality as soon as possible. The first part of this plan involves completing a comprehensive inventory of all greenhouse 241 (1:00 p.m. Tuesday and Thursday). Nearly all classrooms are also used during the afternoon until 4:30 p.m. Therefore, new classroom requests are accommodated only in the early morning or later in the afternoon and evening. There is a need for additional classroom space at ―prime‖ times. In addition, there is a need for at least one additional large (200+ seats) technologyequipped classroom because a large classroom has been removed incident to the construction of the David A. Sant Engineering Building. Table 8.2. Facilities Additions Since 2000 Academic/Research GSF Year Merrill-Cazier 289,644 2005 Library Russell/Wanlass 19,650 2005 Performance Hall Engineering 106,759 2003 Building Edith Bowen 79,024 2003 Laboratory School John A. Widtsoe 84,554 2000 Hall (Chemistry) Eccles Science 36,680 2000 Learning Center Innovation Campus Buildings Molecular Building 33,194 2004 Administration 29,698 2003 Building Calibration and 44,926 2002 Optical Research Lab Residential Buildings Living Learning 72,907 2006 Center Living Learning 83,745 2007 Center Institutional 12,403 2001 Residence (President‘s House) Other Facilities Utah Botanical 22,963 2006 Center Stadium Concession 1,296 2005 Stand Stadium Ticket 551 2005 Booth Central Energy Plant 37,675 2001 Additional facilities in the planning stage include: Agricultural Science/Classroom Building David A. Sant Innovation Engineer Building Early Childhood Development Center Emma Eccles Jones Center for Early Childhood Studies Health, Physical Education and Recreation Renovation and Addition Utah Science Technology and Research (USTAR) Facilities Biology and Natural Resources Renovation Information Technology Building Business Building Addition Details about each of these planned additions (including projects under construction) are found under Standard Eight, Required Exhibits #4, found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx. The planned Agricultural Science Classroom Building is of particular note. This building is a top priority for capital development. It will be built on the east end of the historic quad and will contain approximately 250,000 square feet of classroom and laboratory space. The intention is to replace the existing Agricultural Science Building (80,000 square feet) that has seismic and ADA deficiencies. With this building addition, the availability of appropriately sized classrooms at ―prime‖ time and near the center of the campus will improve significantly. The sufficiency of instructional facilities is indicated by the Classroom Utilization Studies under Standard Eight, Suggested Materials #1, which is found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx. These studies indicate that virtually all class-rooms are utilized from 9:30 a.m. Monday, Wednesday, and Friday (9:00 a.m. Tuesday and Thursday) until 12:30 p.m. Monday, Wednesday, and Friday 242 8.A.2 Adequacy of instructional facilities. All facilities at USU are designed based on assessments from user departments and state guidelines from the Utah Division of Facilities Construction Management. This process ensures that there is a match between intended and actual use of facilities. Facilities are renovated and upgraded as they age. Table 8.3 lists recent facilities renovations, upgrades, and other improvements. This listing indicates a comprehensive attempt to keep facilities adequate. Residential Buildings Fire and Safety Improvements 2002 Other Facilities Romney Stadium Phase II 2006 Utah Botanical Center Shade House 2006 Living/Learning Center, Parking Terrace and Carousel Square Remodel 2005 Romney Stadium Phases I and III 2004 Nelson Fieldhouse Mezzanine 2004 Romney Stadium Turf 2004 Spectrum Floor/Carpet 2004 University Inn Renovation 2004 Nelson Fieldhouse Renovation 2003 Cogeneration/Chilled Water 2003 Spectrum Scoreboard 2002 Utah Botanical Center Pavilion and Restroom 2001 Student Health Services Remodel 2001 NR II Annex (Services Building) 2001 Table 8.3. Renovations, Upgrades and Expansions Academic/Research Year Buildings Agricultural Buildings Relocation Lab Animal Research Center Biology/Natural Resources Remodel John A. Widtsoe (Chem.) Remodel Brigham City Campus Remodel General Inside Wiring Upgrade Fiber Optic Enhancements Lab Animal Research Center Room Addition Water Lab Fire Damage Repair Taggart Student Center Chiller Taggart Student Center Main Floor Renovation Bookstore Renovation Animal Science Pavilion Student Health Service Remodel Edith Bowen Renovation 2006 2006 2006 2006 2006 2004 2003 2003 Most facilities at USU are adequate for instruction and some are exceptional. A structure worthy of commendation is the Merrill-Cazier Library. The magazine Campus Technology lists best practices of 101 universities in three areas--smart classrooms, connectivity, and administrative information technology. USU tops the list in the smart classroom category, followed by Harvard University. 2003 2002 2002 2002 2002 There is a need for more electronic technology for teaching in USU classrooms. Section 8.A.4 discusses efforts to implement 2001 2001 243 additional technology-mediated classrooms. The desire is to bring technology mediation to all classrooms. A substantial number of classrooms have been upgraded in the last two years. Currently, about 70% of USU‘s general assignment classrooms have some level of technology mediation. Some other combination of Projector, DVD/ VCR, Computer, and/or Document Camera 8.A.3 Adequacy of furnishings of facilities for students, faculty, and staff. Facilities are furnished in a manner that results in the greatest efficiency and effectiveness given their primary use. For example, classrooms are typically equipped with tablet-arm chairs to facilitate a standard lecture format. Many classrooms have moveable chairs that provide a degree of flexibility to allow students to work in groups. Other classrooms are equipped with tables to maximize surface area for work where a number of items can be accessed at the same time. A special committee has made recommendations for extending the level of technology to the rest of USU‘s teaching stations, and funding has been identified for this purpose. The committee determined that each classroom should contain a projector, computer, laptop connection, DVD/VCR, sound system, and a document camera. Table 8.4 shows the configuration of technology that is provided in technologymediated classrooms. The classrooms that have the highest levels of technology include interactive conferencing that can be used for distance education classes. Technology-mediated classrooms are discussed in Section 8.A.2 of this report. Internet access is considered in Section 8.B.1. The university has established a central budget for classroom chairs and other classroom furnishings such as tables and blinds. This budget for maintenance and upgrade of instructional facilities is managed by Campus Facilities, along with a regular schedule of maintenance and upgrades. In addition to the centrally assigned classrooms discussed above, a number of departmental classrooms (those funded and maintained with departmental funds) are also mediated with instructional technology. Table 8.4. Technology Levels in Mediated Classrooms Percent of all Equipment Mediated Rooms Projector, Computer, DVD/VCR, Document Camera, Instructor Sound System, Student Microphones, Interactive Conferencing and Instructor Camera Projector, Computer, DVD/VCR Document Camera & Instructor Sound System Projector, Computer & Document Camera 20% Colleges and departments are responsible to ensure the adequacy of their office furnishings. A Surplus Property Office provides for the redistribution of furnishings and surplus equipment. This allows those units with relatively fewer resources to obtain used items. Maintenance items, such as carpeting and painting, are handled according to the programs described in Section 8.A.4 of this report. 18% Furnishings are generally adequate for work, study, and research by students, faculty, and staff. However, there are differences in style and wear depending on the age of the facility. 40% 22% 244 meetings is then used for planning and improving the work. 8.A.4 Maintenance and operation of instructional facilities to ensure quality and safety. Campus facilities are extremely well maintained relative to their age. One reason is the established processes used for management, maintenance, and operation of these facilities. Another is that students, faculty, and staff at USU take pride in the appearance of their campus. A series of programs are in place for inspecting facilities. Customer service visits are used to discuss maintenance efforts over the past year and needed improvements for the upcoming year. If there are any high priority situations needing to be addressed, adjustments are made or maintenance is scheduled. Building audits are conducted with regard to cleaning, preventative maintenance, deferred maintenance, and retro-commissioning as described below. The physical adequacy of facilities is monitored and maintained through the Facility Condition Analysis Program required by the Utah State Legislature. Buildings over five years old are inspected by an external consultant and a report is prepared. These reports, housed in the Facilities Office, are the basis for developing specific projects, budgets, and priorities for improvements and renovations. Cleaning audits are performed once each month by Facilities Maintenance managers and coordinators. They are designed to evaluate the efforts of the Team Cleaning crews in the custodial area. A major part of these cleaning checks consists of performing Hazard Communication audits, wherein custodial closets are inspected to make sure that the required equipment is present, chemicals are mixed and labeled properly, and Material Safety Data Sheets are maintained. The USU facilities organization provides for the management, maintenance, operation, planning, design, and construction of instructional facilities. The Facilities Operations division coordinates and manages routine cleaning and care to buildings, grounds, and utility systems along with other specific departmental services such as minor remodeling projects. Cleaning audits are done in three-month cycles, with a manager doing the job the first month, a coordinator the second, and finally both working together the third. They employ a Building Audit Form, on which the tasks of all four of the building‘s team cleaners are rated. Through these audits, maintenance managers, as well as cleaning teams, will learn which tasks they are performing well and which need improvement. The Facilities Operations and Maintenance directors and the Customer Service Supervisor work directly with their campus customers. They systematically select a campus building and meet with the deans, department heads, and directors who work in that building. These meetings take place once a year in each major campus building. In these meetings, numerous issues relating to operations and maintenance are discussed, including cleaning, landscaping, renovations, snow removal, budget problems, and whatever else might need attention. Cost information over the past year and the three-year average for the individual building is shared along with the categories in which funds were utilized. In addition, facilities internal audit data are shared to check against the customers‘ perceptions. Customer feedback from these Concerning preventive maintenance audits, approximately 30,000 Preventative Maintenance (PM) Work Orders are automatically generated each year. The number of PM orders generated differs depending on the particular piece of equipment or building situation. The Senior Coordinator of PM and Utilities holds a biweekly meeting with representatives from all shops; in these meetings they discuss PM requirements for a particular building. 245 (Generally, only one building is discussed per meeting.) A list of all PM for that building is generated and each shop is asked to audit the list to ensure that they are up to date. If shop representatives discover that any changes are necessary, they bring these to the meeting and the Senior Coordinator updates the list accordingly. Also, if shop representatives, while doing PM work, notice that something is not as it should be, this information is taken to the Senior Coordinator and the PM list will be updated to reflect current conditions. safety codes, and Americans with Disabilities Act (ADA) specifications in cooperation with the State of Utah Division of Facilities Construction and Management (DFCM, see http://dfcm.utah.gov/). The USU Facilities Design and Construction organization works closely with DFCM and coordinates actual project design and construction for capital development projects and capital improvement projects. They work closely with architects, engineering firms, and campus customers. They also provide necessary inspections and coordinate contractor meetings. Retro-commissioning audits relate to the recommissioning program. All new buildings, upon completion, undergo a commission inspection by the contractor to make sure that all systems are functioning correctly. However, as time passes, the mechanical system may gradually go out of balance. When this occurs, a full-time recommissioning team is organized, consisting of one plumber; a mechanical engineer; and two heating, ventilating, and airconditioning workers. This team identifies particular buildings that would benefit from a retro-commission inspection and goes through a list of specific tasks needed to be accomplished within those buildings. It then inspects the mechanical systems of each building, attempting to return them to their original settings. The two top goals with regards to re-commission inspections are the comfort, satisfaction, and safety of the building‘s occupants and the saving of energy. The Disability Resource Center (DRC) assists in achieving compliance with the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA). The DRC provides services and accommodations to students, faculty, and staff. They provide supportive services to individuals with disabilities including adaptive equipment, readers, academic assistance, counseling, transcribers, interpreters, and advocacy to ensure equal access to education, employment, and other university programs. DRC provides facilities-specific services in the following ways. Architectural and program reviews assist with the removal of barriers and assist with arranging access, including writing desks, chairs, and alternative class locations. Equipment loans makes available for check-out, including tape recorders, hand-held magnifiers, AlphaSmart, and other small devices for learning assistance. Communication support is provided by Sorenson VRS, TTY, and assistive listening devices. Assistive technology is provided by the Assistive Learning Center located in the MerrillCazier Library. Trained technicians are also available to work with students. These procedures ensure that management, maintenance, and operation of facilities will be adequate to provide the continuing quality and safety necessary to support USU educational programs and support services. 8.A.5 Facility access by physically disabled. Facilities are constructed and maintained with due regard for health and safety and for access by the physically disabled. All new facilities are constructed in compliance with all building design standards and building codes, health and 8.A.6 Adequacy of physical facilities off the primary campus. The university has significant instructional activity off the main campus. The physical facilities at these sites are generally appropriate to the programs 246 offered. However, off-campus programs are experiencing growth, and keeping pace is a challenge. classrooms and a science lab. About 700 students are enrolled at Tooele. Uintah Basin, located 250 miles southeast of Logan, has a location in the city of Roosevelt and a location in the city of Vernal. Facilities in Roosevelt include a 25,000 GSF classroom building and a 7,500 GSF administration building. Those in Vernal include a 40,000 GSF building that houses classrooms, offices, bookstore, and a computer lab. Approximately 3,800 students are enrolled at the Uintah Basin. As a land-grant university, USU is committed to expanding and enhancing the educational opportunities of the citizens of Utah. Therefore, the university has facilities at its Innovation Campus and a number of off-campus research facilities as listed in the Building Inventory Summary (Table 8.1) discussed in Section 8.A.1. In addition, the university has Regional Campuses, Distance Education Centers, and other locations that offer academic credit as described under Standard 2.G.2. Distance Education Centers and other education delivery locations are scattered throughout the State of Utah to fulfill the university‘s land-grant role. Centers are located at Moab (300 miles south of Logan), Ogden (50 miles south of Logan), Price, (200 miles south of Logan), and Salt Lake City (80 miles south of Logan). Other distance education locations are at Beaver, Castledale, Delta, Ephraim, Logan, Milford, Nephi, Orem/Provo, Piute, Richfield, San Juan, St. George, and Wayne. A map showing the location of Regional Campuses, Distance Education Centers, and other service locations, including a brief explanation of their offerings, is at http://campuses.usu.edu. Regional Campuses are located in Brigham City, Tooele, and Uintah Basin. Courses at Regional Campuses are offered face-to-face with instructors; interactive video delivery where classes originate from one of several locations throughout the state; and online with courses administered by faculty assigned by the campus departments. Details concerning Regional Campuses and Distance Education can be viewed at http://campuses.usu.edu. Following is information about facilities at USU‘s Regional Campuses. Brigham City, located 25 miles south of Logan. Facilities include three buildings with 21 classrooms, administrative offices, a computer lab, bookstore, child care center, and a fitness center. Approximately 2,000 students are enrolled at Brigham City. In general, facilities at other distance education centers and locations are shared with local educational institutions or governments. Office space and access to rooms/classrooms is the typical facilities arrangement. Finally, there are some special programs that use facilities provided by sponsoring organizations. For example, the Alliance-MBA Program uses classroom facilities made available by Utah Valley State University (UVSU) and the Utah Association of Certified Public Accountants (UACPA). Tooele, located 114 miles south of Logan. Facilities consist of one building with nine classrooms, a broadcast room, two computer labs, a small library, and administrative offices. Classrooms are also used at two of the local high schools in the evening. Groundbreaking for a new classroom building adjacent to the present building is scheduled for Spring 2007. The new building will contain seven 8.A.7 Educational facilities owned and operated by other entities. USU leases/rents facilities as listed in Table 8.5. 247 Most of these facilities are used in direct support of campus-based or distance education academic programs. The maintenance and operation of facilities is commendable. Maintenance and operation of facilities are handled systematically with user-centered programs that operate effectively with limited budgets. A proactive approach addresses issues for the physically disabled. A variety of programs are in place to ensure that problem areas are discovered quickly and that routine maintenance is done on schedule. Table 8.5. Leased/Rented Facilities Facility (Use) Location Hanger (Flight program) Logan Innovation Campus (Offices and labs in various buildings) Logan Jamestown Building (Early Intervention Classroom) Logan Center for Persons with Disabilities (Classroom and Office) Salt Lake City Graduate Center and Continuing Education (Classroom and office) Salt Lake City Nutrition and Food Science (Office) Salt Lake City Development Office (Office) Continuing Education Salt Lake City Facilities owned and operated by other organizations or individuals that are used for educational purposes are relatively limited in scope. Facilities discussed in this section range from being superior to generally adequate for instruction. USU, as a public institution, shares in the resources made available for many purposes, including transportation, public safety, health, welfare, and other public services provided for the citizens of the State of Utah. As a result, resources to support maintenance and other facilities needs may be marginally adequate. Therefore, it has been a challenge to keep maintenance programs at the desired level. Standard 8.B -- Equipment and Materials 8.A. Challenges and Recommendations The university has, on the whole, adequate space for instruction and support functions. However, classrooms are used at capacity during ―prime time‖ so new classroom space is needed to provide flexibility in class scheduling. Also, at least one additional large classroom (200+seats) is needed. Progress has been made to provide technology enhancements for teaching in classrooms. However, there is a need to continue technology enhancements to classrooms. Recommendations for expanding the number of technologymediated classrooms have been made by a special committee and funding has been approved. Equipment and materials that support instruction are discussed and assessed in this section, including the systems used to manage them. These include the planning and budgeting process as well as inventory control and equipment maintenance and upgrade. Also, the use, storage, and disposal of hazardous materials are described and assessed in this section. 8.B.1 Equipment suitability and availability. The Office of Budget and Planning gives primary support to the leadership of the university in identifying, obtaining, and allocating education and general resources. The university‘s strategic plan helps with the alignment of unit plans and objectives with resource requests and 248 allocations. The annual budgeting process puts plans into effect. Network. Students have open access to the campus network and the Internet in a number of ways on campus, including access from student housing. There are 11 academic buildings with student Open Access Labs that contain a total of 793 computers and a variety of software. Several locations, such as the Business Building have multiple labs. There are also 161 wireless access points that serve campus buildings. The near-term goal is to have 400 wireless access points covering all of campus with substantial outside coverage, including student housing. There are also 44 kiosks at various strategic locations on campus that provide for incidental access to the Internet. The practical result is that anyone in the campus community can have access to the campus network and the Internet at virtually any time and from any place. Funding for much of the educational equipment, such as technology-mediated classrooms and technology infrastructure, comes from central sources. Funding for laboratory and administrative equipment is generally the responsibility of respective units. Other funding for facilities and equipment may come from other sources such as contracts and grants. Table 8.6 shows the additions, disposals, and balances of capital equipment. The balances represent book balance at cost, not net book balance (cost less depreciation). The data show a steady increase, albeit at a modest rate. Table 8.6. Capital Expenditures for Equipment Year Additions Disposals 2002 $9,038,499 ($6,600,769) $91,988,100 2003 7,842,233 ( 7,941,525) 91,888,808 2004 9,532,339 ( 3,313,955) 98,107,192 2005 8,242,529 ( 5,657,488) 100,692,233 2006 13,784,990 (11,788,548) 102,688,675 Taken as a whole, equipment and materials (including computing and laboratory equipment) are adequate and available to meet educational and administrative requirements. However, there is considerable diversity across campus because of budget priorities, expenditure choices, and availability of contract-grant monies. Balance 8.B.2 Maintenance, control, inventory, replacement, and/or upgrade of equipment. Maintenance of building equipment is discussed in Section 8.A.4. Maintenance of instructional technology is the responsibility of the Vice President for Information Technology for general assignment classrooms and of individual departments for special use classrooms. The equipment is generally maintained in proper operating condition, inventoried, and controlled as described below, and is replaced or upgraded as needed consistent with budget allocations. An area of ―equipment‖ that has become critical to achieving educational goals and objectives is information technology. Many learning and management functions rely on an effective information technology infrastructure much like other types of equipment rely on electrical power. The Office of the Vice President for Information Technology is responsible for planning and installing current and new information technology in support of teaching, research, and outreach functions. This includes supporting the delivery of data, online course offerings, and video management. Inventories are maintained in accordance with the Equipment Inventory Policy Manual, under Standard 8, Suggested Materials #2, which is found at A campus network is served by two onegigabit connections to the Utah Education 249 http://aaa.usu.edu/Assessment/Standard_Eig ht/Equipment%20Inventory%20Policy%20 Manual.pdf. Equipment that costs at least $1,000 and is in the care and custody of the university is maintained under inventory control. Equipment that costs at least $5,000 that is owned or will be owned by the university is capitalized and depreciated. Research and Laboratory Safety programs recognize that some of the substances needed for researchers to conduct their studies are hazardous or require special handling. The EHS supports these research activities by helping scientists use and dispose of their substances safely. Maintenance and Construction Safety programs recognize that the campus consists of a variety of classrooms, labs, offices, and other workspaces where students, faculty, and staff often spend much of the day working, learning, and studying. The EHS supports these functions by helping keep the campus facilities safe, secure, and comfortable. Equipment Management Services is notified when equipment is purchased and appropriate information is added to the equipment database. Annual audits are conducted of all capitalized equipment to determine the condition, location, and existence of the equipment. A bi-annual inventory of non-capitalized equipment is conducted to determine existence, location, and condition. Equipment that is determined to be excess is sent to Surplus Sales and Equipment Management Services is notified to remove the property from its database. Environmental Programs recognize that the university campus is nearly a city in itself and is committed to doing its fair share to keep the environment clean and safe. The EHS works to create a pattern of environmental conscience that is helpful for the university and the entire community by monitoring and regulating air and water quality, recycling, and hazardous waste. 8.B.3 Use, storage, and disposal of hazardous materials. USU is committed to a proactive program of compliance with laws and regulations, as well as current professional practices and guidelines that protect the environment. By monitoring and regulating air and water quality, by recycling, and by hazardous waste use, storage, and disposal, an environmental sensitivity is created and maintained at USU. A university priority is the prevention of injury, illnesses, and environmental damage through the recognition, evaluation, and control of potential hazards arising from university activities. Chemical safety is inherently linked to other safety issues including laboratory procedures, personal protective equipment, electrical safety, and fire safety. To meet its commitments and goals, the Environmental Health and Safety Resource Center (EHS) manages the programs in the general areas discussed below. Table 8.7 contains a comprehensive listing of specific elements included in these programs. Additional information about the program areas in Table 8.7 is available at the Environmental Health and Safety Resource Center Internet site at http://www.ehs.usu.edu/about. For example, hazardous waste storage guidelines include information about containers, lids, labels, storage, and container maintenance. In addition, hazardous waste pick up guidelines provide for requesting pickup over the Internet by providing location and other information about the type of waste, container, and other information essential for safe handling. Table 8.7. Environmental Health and Safety Resource Center Areas of Concern Anthrax Asbestos Battery Recycling Benzene Biological Safety and Waste 250 Blood-borne Pathogens Carcinogens Chemical Exposure Assessment Chemical Spill Guidelines Chemical Waste Confined Spaces Cranes, Hoists and Lifts Emergency Response Information Fall Protection Formaldehyde Hazard Communication Hazardous Waste Pick Up Guidelines Hazardous Waste Storage Guidelines Indoor Air Quality Laser Safety Lead Lockout or Tagout Material Safety Data Sheets Mercury Thermometer Replacement Noise and Hearing Conservation OSHA Standards Personal Protective Equipment Powered Industrial Trucks Radiation Safety Radiological Waste Recycling Spill Prevention/Handling Training Trenching and Excavation 8.B. Challenges and Recommendations Suitable equipment and materials are available to meet educational and administrative requirements, even though resources vary across campus. Major equipment is systematically inventoried and controlled. Data about equipment additions and disposals indicate a continuing investment in equipment at a modest rate. The Environmental Health and Safety Resource Center is proactive in administering programs for the use, storage, and disposal of hazardous materials as well as administering a number of other programs that deal with health, safety, and the environment. Challenges with regard to equipment and materials are essentially the same as those facing facilities in general. That is, budget allocations for equipment and materials may be marginally adequate from time to time, and there are differences in the availability of resources across campus because of access to external monies from fundraising or contracts and grants. When particular needs arise, there is a concerted effort to meet those needs. An example of redirecting resources for perceived needs is the work of the special committee on classroom technology described in Section 8.A.2. Recycling is a campus-wide program that strives to maximize the reuse of resources while minimizing environmental impact whenever it can be prudently accomplished. Recycling programs include flammable liquids used as fuel, fluorescent light tubes, mercury, glass, aluminum, paper, batteries, and precious metals. Recycling bins are located on each floor of every building on campus. The containers are centrally located and are serviced on a daily to weekly basis. The university operates a 10,000 square foot Recycling Center which annually recycles approximately 26 percent of the total waste stream. For the fiscal year 2005-06, a total of 665 tons of material were processed. Standard 8.C -- Physical Resources Planning The Campus Master Plan is discussed in this section, including the processes in place for the acquisition and renovation of facilities. Considerations for access by people who are physically impaired and access to facilities by special constituencies are explained. Finally, involvement by the university‘s Board of Trustees and the Board of Regents is described. 8.C.1 Campus Master Plan consistent with educational plan and updated periodically. The USU Campus Master 251 Plan, which is published at http://fac.usu.edu/departments/planning/mas terplan/Master%20Plan%202006.pdf is consistent with the mission, vision, core values, goals, and objectives of the university as indicated in Standard One. renovation. The chair of the committee is the Provost. Members of the Committee represent academic areas of the university plus Facilities, Facilities Planning, and Business and Finance. 8.C.3 Physical resource planning for special constituencies and security. Physical resource planning addresses access to institutional facilities for special constituencies including the physically impaired and provides for appropriate security arrangements. This effort is led by the Disability Resource Center as described in Section 8.A.5 of this report and in cooperation with Facilities as described in Section 8.A.4 concerning preventive maintenance, re-commissioning, and related programs. Policy statements concerning special issues and constituencies, including security, are available under Standard Eight, Required Exhibits, #4 found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx The Campus Master Plan defines the campus structure and organization of land uses, including general land and building area requirements necessary to accommodate long-range enrollment growth consistent with the mission, core values, goals, and objectives of USU. The plan sets out a development framework that is based on compactness and efficient use of land so that future growth can be effectively managed. The plan is made up of eight constituent elements: program capacity, land use, open space/civic structure, development density, circulation/parking, infrastructure, community interface, and future land needs. The Plan is updated approximately every five years by the University Physical Resources Planning Committee in cooperation with Facilities Planning and an external consultant. 8.C. 4 Governing board and involvement of other groups in planning physical facilities. Governing board members and affected constituent groups are involved, as appropriate, in planning physical facilities. Planning reviews and subsequent approvals take place for significant facilities undertakings by the Board of Trustees. Approvals are also required by the Board of Regents, the State Building Board, and the legislature for facilities paid for in whole or in part by state appropriations or that will receive state operations and maintenance funding. As indicated in Section 8.A., various constituent groups are involved in planning for new facilities. 8.C.2 Physical facilities development and major renovation planning. State funding is provided by the legislature in accordance with the Capital Facilities Qualification and Prioritization Process. The university‘s fiveyear plan is provided under Standard Eight, Required Exhibit #4, found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx. Physical facilities development and major renovation planning include plans for the acquisition or allocation of the required capital and operating funds. The University Physical Resources Planning Committee (UPRPC) advises the president in planning physical development on campus, including review of building sites, parking lots, and major landscape projects. No major physical change is made on the campus without this committee‘s approval. The committee also establishes priorities for the construction of capital facilities and major 8.C. Challenges and Recommendations A systematic process is in place for the physical development of the university consistent with its mission and goals. Plans are in place for new facilities and major renovations. A cross section of key leadership is involved in these processes. 252 As with other areas of physical resources, budgetary concerns represent a challenge. The fact that the State Legislature cannot immediately fill all physical plant needs means that a significant portion of new construction must be financed from private sources or fundraising efforts, and the construction of new facilities must usually wait for adequate funding. To help alleviate this challenge, the university has recently initiated a comprehensive campaign. Supporting Documentation Required documentation and exhibits, plus other supporting information specified for Standard Eight are found at http://aaa.usu.edu/Assessment/Documentatio n_Sup.aspx. 253 STANDARD NINE INSTITUTIONAL INTEGRITY Utah State University as an institution of higher education strives for high ethical standards in every aspect of its mission of learning, discovery, and engagement. The university endeavors to establish an atmosphere of ethical conduct, trust, and respect among administrators, faculty, staff, and students. USU‘s mission statement states that ―We foster diversity of thought and culture.‖ This statement presumes institutional integrity in that, without it, the mission itself is not feasible. The USU Policy Manual, found at http://www.usu.edu/hr/policies/ covers all staff, including faculty and administrators, as well as students employed by the university and includes issues related to affirmative action/ equal opportunity, employee privacy, grievance procedures, reductions in force, and misuse of university property, but it does not include a Code of Ethical Conduct for staff, per se. Stewardship of university resources is carried out according to the guidelines established by the National Association of Colleges and University Business Officers, which is found at http://www.usu.edu/aa/ethics/pdf/manual.pdf. Moreover, the university‘s recently adopted core values stress that ―we value leadership built on trust, integrity and civility‖ and also promote the idea that ―Appreciation of diversity of thought and expression is the foundation of a vibrant intellectual environment.‖ The USU Board of Trustees, is governed by bylaws that address Board responsibilities (See http://www.usu.edu/trustees/bylaws/). Trustees report to the Board of Regents of the Utah System of Higher Education, which maintains policies and procedures that include statements of institutional governance, academic and fiscal affairs, and personnel. These are found at http://www.utahsbr.edu/bor01g.html. 9.A.1. High ethical standards. Evidence for compliance is provided in the Administrative Code of Conduct and the Ethics Guide, at http://www.usu.edu/aa/ethics/regulations.cfm. The Ethics Guide provides statements regarding fiscal responsibility and good business practices that apply broadly to the campus community. Compliance with regulations of organizations and external agencies is managed by the Office of Compliance Assistance, whose web site is at http://www.usu.edu/aa/compliance/. This office oversees the Institutional Review Board for Human Participants in Research; IACUC; training for and oversight in other arenas of responsible conduct of research; overview for management of individual conflicts of interest; and compliance with federal invention reporting. Through the Office of Compliance Assistance, USU has applied for accreditation of its human research protection program. The USU animal research facility is already accredited. Faculty are governed by the Faculty Code in the USU Policy Manual, Section 403, found at http://www.usu.edu/hr/policies/section400/403.p df. The Faculty Code includes statements regarding academic integrity; policies and procedures that relate to privacy issues (FERPA and HIPAA); policies and procedures related to sexual harassment; and workplace professsionalism, among other topics. The Student Code covers the rights and responsibilities of USU students, It is found at http://www.usu.edu/studentservices/pdf/Student Code.pdf. On an institutional level, USU has established an integrative compliance committee consisting of 254 The Provost‘s Office maintains a Faculty Resources site with a Syllabus Resources link at http://www.usu.edu/aa/faculty/ that is regularly updated in response to changes in state and federal regulations. The Faculty Resources site has a link to Ombudsperson Resources that supports implementation of requirements outlined in the Faculty Code. That site also includes information on campus resources, promotion and tenure, dual career systems, posttenure review, new faculty orientation, and USU regulations and policies. officials in all major compliance areas, including Internal Audit Services, and is focusing greater attention on compliance in its business practices. In addition, Internal Audit Services maintains a Compliance Hotline through which reports of unethical conduct can be made anonymously. Utah State University requires affirmative action training regarding all Affirmative Action/Equal Opportunity protected categories. This training is required of all employees, from administrators to students, to promote the ethical treatment of all individuals at the institution. Training focuses on discrimination and harassment prevention, with a particular emphasis on sexual harassment prevention. Furthermore, the AA/EO Office provides assistance in other areas of affirmative action and leadership training. For example, every search committee for faculty and administrators receives an affirmative action briefing on best practices to promote the broadest possible opportunities for attracting diverse candidates for open employment positions. The university has several methods for resolving disagreements in the workplace. One approach is a mediation system, established by the Provost‘s Office, as an alternative to the formal grievance process for faculty. Details can be found at http://www.usu.edu/aa/faculty/faculty_mediation.cfm . There are also formal grievance procedures available for staff (USU Policies and Procedures Manual, Sec. 325), faculty (Sec. 407) and for students (Student Code of Conduct, Article VII.) The Student Code, which covers the rights and responsibilities of students, is kept up to date at http://www.usu.edu/studentservices/pdf/Student Code.pdf. USU‘s commitment to institutional integrity is highlighted by the Ethics Guide, included in the Administrative Code of Conduct, which states that ―actions of every member of the University Community reflect on the institution itself. Employees and students at USU are strongly encouraged to apply sound moral judgment when making decisions, especially when those decisions are made on behalf of the University.‖ Employees of USU are provided the opportunity to file complaints or grievances against the institution and its units whenever necessary. The institution takes seriously its responsibility to provide due process any time an employee raises concerns about unfair treatment. Procedures for filing and processing a grievance are articulated in the employee policy manual at http://www.usu.edu/hr/policies/section300/325.p df. 9.A.2 Evaluation of policies and publications relating to institutional integrity. The USU Policy Manual, which is maintained at http://www.usu.edu/hr/policies/, guides general policies, personnel, faculty, and operating policy. In each section of the Manual there are dates showing when a particular policy was first adopted and when it was most recently changed. For example, the policy on intellectual property and creative works originated January 24, 1997, and was last revised, January 11, 2002. Policies regarding the Faculty Senate and its committees, were adopted July 1, 1997; revised November 16, 2001; revised April 29, 2002; and revised again August 31, 2006. Some ethical issues relating to relationships are addressed in the USU Policy Manual, including sexual harassment and a discussion of interpersonal relationships. But other aspects of interpersonal or foundational ethical principals are not addressed specifically in the Manual. Examples of such interpersonal relationships in relation to faculty-student relations, or facultyfaculty relations include, but are not limited to, mentor-trainee relationships, co-authorship, and collaborations. Examples for staff include 255 mentoring relationships, trainee relationships, and other types of group and work relationships. The Ethics Guide referred to in 9.A.1 provides foundational definitions of ethics, but has been directly applied only to administrators. data has been made more challenging by the greater integration of the USU branch campuses with the USU main campus. However, integration of the academic programs at the branch campuses with those at the main campus will increase the accuracy and consistency with which the delivery of academic services occurs throughout the USU system. Many departmental web sites provide links to foundational and relational statements of ethics that are endorsed by disciplinary professional associations. The Office of Compliance Assistance and the Human Resources Office are aware of the limitations of the USU Policy Manual. Both offices intend to begin providing guidance on these issues. Over the last three years, USU has been phasing in the Banner information management system that permits access by university offices to a unified source of institutional data. The Banner Reporting Warehouse is the official reporting tool for Banner data. Data in the warehouse are refreshed nightly. Reports are run against warehouse data instead of the live system so that service on the live system does not slow when detailed and computer-resource intensive reports are run. Several users have access to the Banner Reporting Warehouse and are responsible for building reports templates. These templates are available on web-based sites so that multiple users can run the reports without having the training required to build them. Thus, the Banner Reporting Warehouse ensures that up-to-date and accurate data about the institution are generally available to people who have a responsibility for reporting to constituents and the public at large. 9.A.3 Representation of USU to the public and to students. The online version of the USU General Catalog is updated regularly and can be seen at http://www.usu.edu/ats/generalcatalog/. The Office of Public Relations and Marketing (See http://www.usu.edu/prm) is charged with communicating the purpose and function of USU as a land-grant institution and provides news releases, strategic communications planning, branding, and the like. Over the past several years, USU has made a commitment to update and provide consistent branding throughout its promotional materials, publications, and other statements as evidenced by the Think campaign which was adopted for USU advertising. 9.A.4 Policies on conflict of interest. USU has an individual conflict of interest policy found at http://www.usu.edu/hr/policies/section300/307.p df. The Office of Compliance Assistance provides education and guidance for management of conflicts where appropriate. The conflict of interest policy applies to all employees of the university. USU has drafted, and will soon adopt, an institutional conflict of interest policy. Where inaccuracies in data reporting occur, they tend to be found in documents utilized primarily within the institution. For example, when majors in a particular academic discipline are counted, only individual majors are counted, not double majors, thus the number of majors in a field may be undercounted in some disciplines, thereby underestimating the demand for those programs. USU‘s proposed conflict of interest policy is flexible in that it focuses on finding ways to manage conflicts where they occur. Where such conflicts cannot be managed, the Office of Compliance Assistance helps find an effective method of resolving the conflict. Accurate reporting of institutional data is the obligation of the Office of Analysis, Assessment, and Accreditation (See http://aaa.usu.edu). A variety of measures are maintained on the site, with particular emphasis on monthly updating of the USU Performance Dashboard. The task of maintaining and presenting up-to-date, accurate, and consistent 256 in multiple places on the university‘s web sites. Compliance, particularly with responsible conduct of research issues, is well managed. Increased attention is being paid to accuracy of data management. Grievance and mediation services are well documented and there is a strong institutional and individual commitment to due process procedures. Students seem to find USU, as advertised, to be student friendly. The Utah Board of Regents is governed by a similar policy regarding conflict of interest. See http://www.utahsbr.edu/policy/r925.htm. 9.A.5 Academic freedom. The university‘s statement on academic freedom is published at http://www.usu.edu/hr/policies/section400/403.p df. This policy describes the nature of academic freedom and augments the discussion with professional obligations and responsibilities to both students and to the institution. The USU Faculty Senate maintains an active Academic Freedom and Tenure Committee and an active Professional Responsibilities and Procedures Committee. Among USU‘s weaknesses are that there is no defined code of conduct for staff per se, nor yet an institutional conflict of interest statement, although the latter has been drafted and awaits adoption. Academic freedom is protected, but there is some concern about the extent to which it is valued. Finally, at this point in time, USU lacks written guides and training opportunities regarding interpersonal ethical principles. In 2005, USU participated in the nationally normed Higher Education Research Institute (HERI) Survey. Ninety-two percent of the faculty who responded regarded autonomy and independence at USU as satisfactory or very satisfactory, compared to 87% at other public universities. Eighty-three percent felt similarly about opportunities to develop new ideas, versus 79% at other institutions. About 64% indicated that their opportunity for scholarly pursuits was satisfactory or very satisfactory, the same proportion as at other public universities that participated in the survey. USU is striving to achieve high ethical standards in relation to its mission. For the most part, the university has been successful in articulating and achieving these standards and therefore believes that it is in compliance with NWCCU Policy 9.1 Institutional Integrity. In areas where it has not yet succeeded, USU is generally aware of and working to correct these omissions. Supporting Documentation However, only about 15% of the USU faculty respondents agreed with the statement ―There is respect for the expression of diverse values and beliefs‖ as ―very descriptive‖ of USU, versus about 30% at other public universities. These seemingly contradictory statements indicate that there is respect for academic freedom and its associated rights and responsibilities at USU, but faculty feel that free expression is not highly valued. USU‘s pursuit of diversity in the hiring of faculty and recruitment of students, as well as Utah‘s rapidly changing demographics, may produce changes in this perception regarding free expression. To see the required documentation and exhibits, plus other supporting information as specified by NWCCU for Standard Nine, please go to http://aaa.usu.edu/Assessment/Documentation_S up.aspx. 9.A Challenges and Recommendations A frank assessment of institutional integrity shows strengths and weaknesses. The strengths of USU‘s commitment to integrity can be found in extensive documentation that is easily found 257 SYNTHESIS UTAH STATE UNIVERSITY CHANGES, CHALLENGES, AND PLANS Each of the nine NWCCU standards focuses on a specific area. In responding to these standards, the USU Self-Study analyzes and assesses the issues raised by each. In contrast, this section is a SYNTHESIS that crosses the boundaries of the individual standards. It is intended to provide a broad perspective of important changes at USU since the 1997 and 2002 NWCCU site visits and also the primary challenges facing the university today and how it plans to respond. In spite of the semester conversion impact, enrollment increased over the 10-year period. Fall term headcount enrollments have grown by about 11% since 1997 and the number of FTE students increased by about 9%. The last few years have been especially challenging for USU. The number of students graduating from Utah high schools dropped and the legislature imposed much more restrictive requirements for out-of-state students to gain residency status for tuition purposes. As a result, from Fall 2004 to Fall 2005, headcount enrollment declined 3.4% and FTE enrollment by 3.7%. CHANGES SINCE 1997 USU has changed significantly over the last 10 years. Among the most important issues/changes experienced by the university since the 1997/2002 NWCCU reviews are the following: There is evidence that the downward trend will not continue. Fall 2006 headcount increased by 2.2% and FTE enrollment was essentially the same as the previous year. Early indications are that enrollment totals will be up for Fall 2007. Enrollment growth prospects are especially bright at USU‘s regional campuses and for distance education. Change to Semester Calendar. After many years on the quarter system, USU, by Board of Regent mandate and along with all of the other institutions in the Utah System of Higher Education, switched to a semester-based academic calendar in Fall 1998. As the result of extensive preparation the previous two years, few administrative problems were encountered in making this transition and a successful effort was made to assure that students were not unfairly disadvantaged by the change. A benefit of making the calendar change was that, as part of the process, department faculty undertook a comprehensive review of their curriculums and significant changes were made in the structure of programs and in the content of courses. Student Body Demographics. Females made up 53% of the USU student body in Fall 1997— the same as 2006. The proportion of minorities increased slightly from 4.1% to 4.8% and the proportion of international students increased from 4.5% to 6.5%. Primarily because of the growth in regional campuses and distance education, the proportion of students who were full-time dropped from 60% in 1997 to 55% in 2006. The graduate student population declined slightly from 18% of the student body in 1997 to 16% in 2006. Enrollment Trends. Enrollment growth at USU the last 10 years has been slower than during the previous decade. Between Fall 1997 and Fall 1998, the university experienced an 8% decline in FTE enrollments. This substantial drop is similar to the experiences of most other institutions that had previously converted to semesters. It was not until Fall 2000 that FTE enrollments returned to the pre-conversion level of Fall 1997. In 2001, USU raised admission standards with the goal of improving the quality of its freshman class. The average freshman ACT score was 22.3 in 2001 vs. 23.7 in 2005 and 2006. The average high school GPA of new freshman increased from 3.37 in 2001 to 3.53 over the last two years. 259 Research Activities. In the past decade, USU‘s research program has significantly improved and expanded. This is most evident in extramural funding growth of 56%, from $91.3M in FY 1997 to $142.9M in FY 2006. In 2004—the most recent year for which comparative data are available—USU ranked 10th in the nation in federal research funding among non-medical land-grant institutions and was 48th among public institutions nationwide. learning is now a hallmark of undergraduate programs at USU. Results of the 2006 NSSE survey indicate that 26% of USU seniors had worked on a research project with a faculty member outside of regular course or program requirements—a higher proportion than the average for all of the university‘s Carnegie Peer Institutions who administered NSSE that year. Technology Commercialization. Changes in the role of research universities over the past 20 years have made technology commercialization and economic development a fundamental mission of USU. Over the past five years, university administrators have been working to provide encouragement and incentives for the creation of new inventions and technology. USU has experienced a major change of culture through the implementation of communication initiatives, development of a new research policy, creation of other policy changes that put patents on level ground with publications for tenure and promotion purposes, and implementation of better royalty shares for faculty inventions. Areas of excellence include aerospace research and development in the College of Engineering and Space Dynamics Lab (USU has had more experiments in space than any other university in the world) and in educational research in the College of Education and Human Services. The most recent major research accomplishment achieved by the university is the Utah Science, Technology and Research (USTAR) Initiative, which has been called the most important research and economic development program established in the State of Utah in a generation. USTAR is designed to increase university research capacity by adding talent and facilities, generating federal grant dollars to increase research volume, and accelerating discovery and invention aligned with existing Utah industry clusters. Immediate benefits of USTAR are already being realized at USU, with $6 million in annual ongoing funding being invested in developing research teams and facilities in the areas of intelligent systems engineering, advanced nutrition, and bio-fuels. USU‘s research park has been a focus of much of USU‘s technology commercialization efforts. After 15 years of slower development, growth of the research park was fast-tracked in 2001 when its name was changed to Innovation Campus. Since that time, important new facility and infrastructure projects have been completed or are underway and adjacent land has been acquired to allow for expansion from 38 acres to more than 150 acres at full build-out. Over the long-term, Utah‘s research programs will receive $400 million over the next 10 years as a result of USTAR, which will result in increases in extramural funding and grants, IP disclosures and patents, and license options and companies. USTAR will also dramatically increase the strength and standing of USU‘s research programs through the recruitment of world-renowned scientists and research teams and the creation of highly important and visible research outcomes. Results from technology commercialization changes at USU have been impressive. In the past four years, license royalties have doubled, patent filings have seen major increases, and a dozen new start-up companies have been created. In 2006, USU established the position of Vice President for Strategic Ventures and Economic Development and hired Dr. Ned Weinshenker to direct the activities of the TCO, Innovation Campus, and the USTAR Initiative. Another important research accomplishment is the expansion of research opportunities for students, especially undergraduates. Hands-on 260 New Facilities. Several major facilities have been added since 1997. USU‘s Logan campus looks much different today than it did in 1997. The most important are: few of the larger teaching stations were equipped with LED projectors and computers. Currently, over 70% of classrooms have LED projector/computer technology available for instructors and funding has been allocated to equip the remaining teaching stations. Widstoe Chemistry Building (2000) Eccles Science-Learning Center (2000) Emma Eccles Jones Education Building (2000) Campus-wide Heat Plant (2001) Edith Bowen Laboratory School (2003) Engineering Building (2003), Merrill-Cazier Library (2005) Russell/Wanlass Performance Hall (2005) 500-Bed Living/Learning Center (2006) The university now has computer labs across campus with nearly 1,000 stations and a highspeed data transmission network that extends across the campus, including student dormitories. In 2005, primary administrative computing functions were shifted from SIS+ to Banner, a significant and somewhat disruptive change, but one that was ultimately successful in improving data access and processing. In 2007, the Merrill-Cazier Library topped Campus Technology’s list of 101 best practices in the category of ―smart classrooms.‖ During the next academic year, all of USU‘s satellite-based distance education courses will be replaced by Internet-based courses. In addition, the following facilities are under construction or are in the design phase: 1. The first major renovation of the football stadium in 30 years is currently underway 2. The David G. Sant Engineering Innovation Building is being built using a combination of private, state, and federal funds and will be finished in 2008. Budgets and Finance. USU experienced some financial challenges during the last 10 years. For two years in the early 2000s, the legislature did not provide for salary increases, which had an impact on faculty and staff morale. This situation has improved recently because of the strong Utah economy. Salary increases for 200607 and 2007-08 were above the national average for public universities. 3. Square footage on the Innovation Campus has more than doubled, with additional facilities under construction and a new Bio Innovation Research Building in the design phase. 4. State funding has been obtained to develop plans for a new Agricultural Science Building with construction scheduled to begin in 2008. Salaries were not the only concern. Enrollment declines and other factors required that five separate budget cuts totaling more than $30M be implemented between 2001 and 2006. A substantial portion of these cuts was absorbed by the central administration, but departments also were affected. Because salary and benefit expenses are relatively fixed, these cuts had to be taken from unit operating expenses, which were already inadequate. To partially mitigate the budget problem, additional tuition increases (designated as Tier II) were implemented after consultation with student leaders. 5. A groundbreaking ceremony was recently held for a joint USU/Utah College of Applied Technology facility in Vernal. 6. A new classroom building is in the planning/ design stage in Tooele. Information Technology. Ten years is several lifetimes for technology. To accommodate the increasing importance of information technology at USU, the position of Vice President for IT/CIO was established in 1999. This change has improved campus technology planning. Advancement. USU‘s endowment is small relative to comparable institutions. Following a ―quiet phase,‖ USU‘s first Comprehensive Campaign was announced in March 2007 under In 1997, most USU classrooms utilized overhead projector and chalkboard technology, although a 261 the banner of ―Honoring Tradition. Securing Our Future.‖ The goal is to raise $200 million by December 2010 with the money to be used for increasing scholarships, improving programs, and building facilities. To date, some $110M has been contributed. Fiscal 2006 was the most successful fundraising year in the university‘s history. more visible and to more fully integrate them into the intellectual and cultural life of the university and the community. In 2005, the positions of Vice President for Extension and Dean of Agriculture were consolidated to reflect the overlap between the functions of these two entities. At the same time, the Division of Continuing Education was moved from Extension, placed under the supervision of the Provost, and renamed Regional Campuses and Distance Education (RCDE). The purpose for shifting RCDE functions to the Provost was to better integrate them into the academic fabric of the university. It also reflects USU‘s commitment to expanding and improving RCDE programs. Athletics. In 1997, USU athletic teams were competing as part of the Big West Conference. After the 2000 season, the Big West dropped football and USU became a football independent for two years. During the 2003 and 2004 seasons, the university associated with the Sun Belt Conference for football only. On July 1, 2005, USU joined the Western Athletic Conference and now competes as part of that organization in all sports. The move to the WAC has been very positive for the university. USU currently leads the league in academic allconference selections and graduation success rate. USU‘s 300+ student athletes have a cumulative GPA above 3.0. The creation of a Vice President for Information Technology/CIO and a Vice President for Strategic Ventures and Economic Development have already been mentioned. It should be noted that there also have been important changes in central administration personnel since 1997. USU has had two new presidents, four provosts (two interim), and 12 changes of vice presidents. Changes in top-level administrative personnel always create some challenges, but the transitions have not been disruptive. USU is currently being reviewed for recertification by the NCAA, with a site visit set for September 2007. The NCAA Self-Study is at http://www.usu.edu/provost/news/pdf/USU_NC AA_Certification_SelfStudy.pdf. Environmental Sustainability. USU recognizes the need to be more ―green.‖ President Albrecht is one of the charter signatories to the American College and University President‘s Climate Commitment. Moreover, the President has established a campus Sustainability Committee to identify and implement means whereby the university can reduce its environmental impact and also assist local communities in achieving this goal. Planning. When the NWCCU team visited in 1997, USU did not have a strategic plan in place. In the early 2000s, a process called ―Compact Planning‖ was used for several years. In Fall 2005, a taskforce was established by the President to develop a strategic plan which included mission and vision statements, core values, goals, and objectives. The proposals of the taskforce were formally adopted by the USU Board of Trustees in March 2007. Administrative Structure and Personnel. In 2002, the College of Family Life was eliminated by assigning its departments to other colleges. This change was implemented to improve the integration of academic disciplines and to reduce administrative expenses. In 2005, the university created the Caine School of the Arts with the College of Humanities, Arts, and Social Sciences. The objective was to make the arts Assessment. The NWCCU 1997 and 2002 responses to USU indicated the need for assessment efforts to be significantly improved. As a result, the Office of Analysis, Assessment, and Accreditation was established with the responsibility of engaging in centralized assessment activities and also assisting academic and other departments with assessment. 262 USU‘s academic departments have become much more involved in assessing their programs. Specifically, all departments have developed assessment plans and learning objectives and now collect outcomes data that contribute to continuous improvement. This information is maintained on department web sites and has been consolidated for review by the site team at A related issue is salary compression in some disciplines. In business, the market demand for new faculty is so great that potential hires often command starting salaries greater than the retiring faculty they are hired to replace. This is a nation-wide issue and the USU College of Business has responded by imposing a surcharge on its courses to generate additional funding to attract high-quality junior faculty. http://aaa.usu.edu/Assessment/AssessmentLinks.asp. Increase Financial Aid. Recent tuition increases at USU have been greater than at any other time in the university‘s history (but less than the average increase for western land-grant universities over the same period). Students were heavily involved during the decisionmaking process and they accepted Tier II tuition increases as necessary to maintain the quality of educational offerings at USU. CHALLENGES AND PLANS The sections of this self-study that focus on the nine NWCCU accreditation standards all include challenges and plans for improvement. Some of these are narrowly focused on specific areas, while others are found under several standards and/or relate to the university in a wider context. Following are broad challenges and plans extracted from the self-study that are especially important for USU at this time: To offset the tuition impact, the university is attempting to increase the amount of financial aid available to students. The administration is working with the Regents to increase legislative appropriations for financial aid and one of the three primary goals of USU‘s comprehensive campaign is to generate additional money for scholarships. Also, the higher tuition rates make USU students eligible for larger federal grants and loans. Increase Faculty Salaries. Almost every academic department‘s self-study identified low faculty salaries as a challenge. Compared to Regent‘s Peer Institutions, USU professors make 18% less, associate professors 14% less, and assistant professors 10% less. Because USU offers a generous benefit package, when salary plus benefits are compared, the total compensation gap is reduced to 12% for professors, 7% for associate professors, and just 2% for assistant professors. It should also be noted that the cost of living in Cache Valley is less than for many of the locations where the peer institutions are located. Comparing total compensation to AAUP doctoral universities in the Rocky Mountain Region, USU is 9% below for professors, 4% for associate professors, and 3% above at the assistant professor level. Graduate stipends and benefits are also an issue at USU. Some academic departments have had significant challenges in attracting the highest quality graduate students because their stipends are below those of peer institutions. The Dean of the School of Graduate Studies is working with the Vice President for Research to fund increases in graduate student stipends and to provide health insurance for graduate students as part of their financial aid. Increase Operating Budgets. The operating budgets for academic departments and other units have remained essentially constant for many years, which means that they have substantially declined in terms of inflationadjusted dollars. Departments adapted by cutting back on services, imposing fees on students, and/or using money that is available because of faculty vacancies. The central administration is University-wide, it will be difficult to eliminate the compensation gap, especially for senior faculty. However, legislative appropriations and internal reallocation during the last two years have allowed the central administration to award selective merit adjustments beyond basic salary increments. 263 actively involved in mitigating the problem. Starting July 1, 2007, departments will receive significant infusions of ongoing operating dollars. Over a five-year period, this funding will increase unit operating budgets by 80%. Even at present enrollment levels, USU has a high student-faculty ratio compared to peer institutions. Some progress has been realized on the Logan campus by using Tier II Tuition funds to hire additional faculty. Because of the growth in regional campus and distance education enrollments, there is a pressing need for additional teachers at other locations. Over the next two years, 40 new faculty members will be hired to serve RCDE students. Another budget issue is that operation and maintenance funds for new facilities have been inadequately funded. Although construction money has been provided for facilities by the state or by private donors, ongoing support for O&M is often not fully funded. This problem is compounded by increasing costs, particularly for heat and electricity. The last legislative appropriation included additional funding for heat and power, but the university needs to explore alternative solutions. One possibility is energy conservation. As part of its sustainability effort, USU has significantly reduced its energy costs and is committed to becoming even more energy efficient in the future. A related issue is bottlenecks in some general education classes, especially composition, math, and University Studies breadth courses. Tier II Tuition money has funded additional sections and new freshman enrollments are being more closely monitored to anticipate needs for additional sections. Classroom space is another concern. Most large classrooms (i.e., 100+ students) are fully utilized during prime teaching hours, which will make it difficult to accommodate future enrollment growth. Some of this pressure will be alleviated when the new Agricultural Science Building is finished. In the short term, the university is considering ways to more efficiently schedule classroom space. Manage Enrollment. In Fall 2006, USU ended a three-year enrollment decline. The freshman class was up 23% over the previous year and the number of transfer students increased by 10%. A key part of this turnaround was recruiting additional out-of-state students—up 41% at the freshman level and 27% for transfers. Part of this growth resulted from a change in the eligibility requirements for in-state tuition. During the last two legislative sessions, USU administrators have been successful in getting residency requirements relaxed and in obtaining waivers for out-of-state students. Another contributing factor was an expansion and refinement of recruitment efforts. Increase Student Diversity. Increasing the number of minority students on the Logan campus will continue to be a challenge. However, there has been some growth in the number of Hispanic students. Cache Valley has a large and growing Hispanic population that represents a pool of potential minority students for USU. As the children in these families reach college age, the challenge will be to prepare them for higher education. The university is an active participant in Governor Huntsman‘s K-16 alliance which is focusing on this issue. Enrollments of Native American students at USU‘s Uintah Basin campus are increasing and the university has entered into a partnership with the College of Eastern Utah that is designed to prepare Native American students for college. USU is likely to experience moderate enrollment growth on the Logan campus over the next few years. Enrollment at regional campuses and in distance education is projected to increase at a faster rate than on the main campus. USU also has become more focused on student retention and graduation. In 2006, the Office of Retention and First Year Experience was established as part of Student Services. This unit is charged with improving freshman orientation activities and improving the first year retention rate at USU. Increase Faculty Diversity. Six percent of USU faculty members are minorities and 32% are female. These proportions have changed little over the last 10 years, although the university has had modest success in increasing the number of female faculty in the sciences and 264 in engineering. Recruiting and maintaining minorities has proven especially difficult because Cache Valley has few minority residents with whom they can associate. It will be very challenging to significantly increase the number of minority faculty. revenue for USU. But care must be taken to assure that the sources of contract dollars are sufficiently diversified to mitigate serious problems if funding from important sources is no longer available. In the future, the university must rely more heavily on private philanthropy and on funding from commercial ventures. This need makes it imperative that the Comprehensive Campaign be successful and that additional income be generated from patents, royalties, and spinoff enterprises. In contrast, USU is moving aggressively to recruit and retain female faculty. In recent years, gender-based salary gaps have been identified and funds have been used to mitigate them. In addition, USU faculty received a $3M, five-year NSF Advance Grant in 2003 to mentor female faculty in the sciences and engineering. Maintain Assessment Activities. USU has made significant progress in assessment. Some assessment activities have been centralized and academic departments are much more involved in assessing their programs than they were three years ago. The challenge will be to maintain this momentum. Achievement of USU‘s new Goals and Objectives must be rigorously assessed each year. The first Assessment of USU Goals and Objectives will be available when the NWCCU Review Team comes to campus and will be published annually thereafter. Strengthen Financial Position. The university experienced difficult financial times between 2002 and 2005. There were no salary increases for two years and budget cuts further reduced unit operating funds. Fortunately, there has been a turnaround in the last two years as the Utah economy has strengthened and legislative appropriations have increased. The recent Tier II Tuition increases have been extremely helpful in maintaining and building programs. At the present time, USU is in a much stronger financial situation than it was a few years ago. The university‘s general education program needs to be more carefully examined, especially the impact of breadth and depth courses and how they interface with each other. This task will be initiated Spring 2008. During the last decade, most public universities have been forced to behave more and more like private institutions and USU is no exception. Currently, one-third of total revenue comes from state appropriations and another 14% is generated by tuition. Contracts, grants, and federal appropriations are the largest revenue source at 36%. The rest comes from auxiliary enterprises, private donations, and miscellaneous sources. Perhaps most important, academic departments must continue to improve their assessment efforts. This task is made easier because the departments have already developed learning objectives and assessment plans and have established well-organized assessment web sites. Contracts and grants will continue to be an important and, hopefully, growing source of 265 UTAH STATE UNIVERSITY NWCCU SELF-STUDY SUPPORTING DOCUMENTATION (Website is at http://aaa.usu.edu/Assessment/Documentation_Sup.aspx. Changes in URLs will be monitored and updated until the date of the team visit.) STANDARD ONE: MISSION & GOALS, PLANNING AND EFFECTIVENESS Required Documentation 1. Mission, Vision, Core Values 2. Goals and Objectives 3. 2007 Assessment of Progress on Goals and Objectives 4. Surveys Survey of Surveys: What Do We Know About Current and Former USU Students? Other Surveys 5. Assessment of Educational Programs USU Overall Policy on Quality Instruction Policy on Assessment Assessment Plan Outcomes Data General Education Mission Objectives Outcomes Data Academic Departments Assessment Websites Best Practices Required Exhibits 1. Goals and Objectives 2. Regent's Master Plan Other Documents and Information 1. Facts and Figures About USU 2. USU Capital Campaign STANDARD TWO: EDUCATIONAL PROGRAM & ITS EFFECTIVENESS A. General Requirements and Undergraduate Program Required Documentation 1. Procedures for Measuring Educational Program Effectiveness USU Goals and Objectives USU Educational Program Assessment Plan USU Progress Report on Assessment to NWCCU 2. Assessment of Educational Program Outcomes Annual Assessment of USU Goals and Objectives Academic Department Assessment Websites Survey of Surveys: What Do We Know About Current and Former USU Students? Freshman Orientation Class Survey Freshman/Sophomore Survey Graduating Student Survey 267 NSSE Survey Employment/Education of Recent Graduates Survey Noel Levitz Employer Satisfaction Survey Alumni Survey Impact of Supplemental Instruction Value Added by General Education Required Writing Courses Subject Mastery in General Education Required Math/Stat Courses General Education Focus Groups Results of Professional Certification Licensure Examinations Results of Graduate/Professional School Admissions Examinations 3. Degree Programs Added Deleted 4. Number of Degrees Granted by Program 2006-07 2005-06 2004-05 5. General Education Program Mission 6. General Education Program Goals 7. Course Syllabi 8. Faculty Vita Required Exhibits 1. Learning Objectives for Degree Programs 2. Educational Policies Committee (Responsible for Curriculum) Procedure Minutes 3. Academic Department Self-Studies 4. Teacher/Course Evaluations Evaluation Form Summary Results 5. NWCCU Accreditation Self-Studies and Commission Responses 1997 USU Self Study Report 1997 NWCCU Response 1997 NWCCU Affirmation of Accreditation Letter 2002 USU Interim Self-Study Report 2002 NWCCU Response 2004 USU Progress Report to NWCCU 6. Admission and Retention Requirements 7. Policy for Maintenance of Student Records 8. Policy for Awarding of Credit 9. Policy for Transfer of credit 10. Policy for Remedial Work 11. Advising Materials Advising Process Major Requirement Sheets 12. Grade Distribution Studies 13. Policies Governing Public Service Suggested Materials 1. Entering Freshman/Transfer Student Ability Measures 2. Research Funding 2005-06 2004-05 2003-04 B. Graduate Program 268 Required Documentation 1. Graduate Catalog / Graduate Bulletin 2. Information Specified Below: Graduate Degrees Offered Graduate Admission Requirements for Master's/Doctoral Degrees (See pg. 101-102) Graduate Requirements for Advanced Degrees (See pg. 106-109) Graduate Faculty by Schools or Programs: USU does not designate a graduate faculty 3. Assessment Outcomes for Graduate Programs School of Graduate Studies Student Survey Required Exhibits 1. Policy on the Acceptance of Graduate Credit, Including Transfer Credit 2. Policy on the Granting of credit for Internships, Field Experience or Clinical Practice: Determined at the department level. C. Continuing Education and Special Learning Activities Required Documentation 1. Organizational Chart Regional Campuses & Distance Education Organizational Chart 2. Summary Listing of Off-Campus Programs, Directors, Sites, and Enrollments Regional Campuses & Distance Education Degree Programs Regional Campuses & Distance Education Combined Directory Annual Online Course Enrollment Interactive Broadcast Course Enrollment 3. Policy and Procedures for Institutional Approval of Off-Campus & Special Programs & Courses Required Formal Approval of Academic Programs Memorandum of Understand with USU Departments Required Exhibits 1. Catalogs, Brochures, Announcements, & Class Schedules for Special Programs General Catalog, Regional Campuses & Distance Education Schedule Bulletin & Distance Education Schedule Bulletin Uintah Basin 2. Policies Regarding the Awarding of Credit Based on Prior Experiential Learning Credit for Military Service (See pg. 19) 3. Policies that Address All Items of Standard Indictor 2.A.10 regarding Award of Credit Credit for Military Service (See pg. 19) 4. List of All Courses and Programs taught by Nontraditional Instructional Formats for the Past Three Years Annual Online Course Enrollment Interactive Broadcast Course Enrollment 5. Budgetary Information & Financial Arrangements Relating to Continuing Education/Special Learning Activities 6. Studies Demonstrating Comparability of Outcomes for courses or Programs Offered Under Concentrated of Accelerated Time Frames, or Other Nontraditional Instructional Formats Dissertation Abstract--The Other Side of Distance Education: Learner Interaction at Remote Sites Dissertation--The Other Side of Distance Education: Learner Interaction at Remote Sites Uintah Exec Summary 2000 Survey 7. Policies Regarding Admission, Transfer or Prior Earned Credit, Credit by Exam, etc Admission Requirements Undergraduate Admission Distance Education Admission for Non-matriculated Undergraduates Admission to Graduate Programs Nontraditional Admission Transfer Student Admission and Transfer Credit Transfer Articulation Policies Articulation Agreements for Transfer Credits Advanced Placement (AP) Credit by Examination 269 College-Level Examination Program (CLEP) Foreign Language Examinations, Placement in Language Courses, and Proficiency Tests 8. Sample Transcript 9. Contractual Agreements with Other Institutions MOU Palmyra Education Center MOU Utah Valley State College MOU Partnership Plan for Tooele County MOU Round River conservation Studies MOU Shipley Group, Inc. MOU Teton Science School 10. Criteria and Procedures for Admission of Students and Awarding of Credit; Procedures for Maintenance of Student Records Admission for Undergraduates Admission to Graduate Programs Awarding of Credits 11. Catalogs, Brochures, and Announcements for Continuing Education Courses/Programs & Special Learning Activities General Catalog, Continuing Education Schedule Bulletin Distance Education Schedule Bulletin Uintah Basin 12. Criteria & Procedures for Registration of Students & Awarding of Units; Procedures for Keeping Student Records Registration Procedures Schedule Bulletin Distance Education Keeping Student Records 13. Procedures for Involving Appropriate Institutional Personnel in Program Approval & Development Required Formal Approval of Academic Programs Memorandums of Understanding with Departments & Programs Other Documents and Information 1. Self-Study Reports Brigham City Campus Tooele Campus Uintah Basin Campus Southeast Region Southwest Region Wasatch Front Region Logan Center STANDARD THREE: STUDENTS Required Documentation 1. Organizational Chart VP Student Services Organization Chart 2. Student Handbook: Not Available University Policies (Schedule Bulletin) 3. Summaries of Student Characteristics 4. Student Retention and Rate of Graduation Data Retention Graduation Report 5. Admissions Report (Table #1) 6. Student Affairs Staff Profile (Table #2) 7. Procedures for Policy Development ASUSU Constitution Taggart Student Center Policy Manual Required Exhibits 1. Policies & Procedures on Student Conduct, Athletics, Student Fees, Tuition Refunds Student Code 270 Student-Athlete Advisory Committee Constitution Student Athletes Compliance Information Tuition, Fees, and Refunds 2. Statistics on Financial Aid Types of Aid and Amounts Available Default rates from U.S. Department of Education 3. Financial Aid Reviews State of Utah Office of the State Auditor 4. NCAA Division 1 Graduation Report 5. Mission and Goals of Each Unit Academic Resource Center Academic Service Learning Center Admissions/Recruiting Campus Recreation Card Office Career Services Children's House Counseling Center Disability Resource Center Financial Aid GEAR UP Education Program GLBT Services Multicultural Student Services Office of Student Conduct Outdoor Recreation Center Outreach Coordination Registrar's Office Retention and First Year Experience Student Health Services Student Involvement & Leadership Center Student Publications Student Support Services Student Wellness Center Taggart Student Center Testing Services University Advising Utah Conservation Corps Women's & Re-Entry Center 6. Evidence of Goal Attainment of Each Unit (Unit Self Studies) Academic Resource Center Academic Service Learning Center Admissions/Recruiting Campus Recreation Card Office Career Services Children's House Counseling Center Disability Resource Center Financial Aid GEAR UP Education Program GLBT Services Multicultural Student Services Office of Student Conduct Outdoor Recreation Center Outreach Coordination Registrar's Office Retention and First Year Experience 271 Student Health Services Student Involvement & Leadership Center Student Publications Student Support Services Student Wellness Center Taggart Student Center Testing Services University Advising Utah Conservation Corps Women's & Re-Entry Center 7. Evidence of the Impact of Student Services on Students 8. Institutional Publications Campus Security Act Cleary Report 2006 USU Police Statistical Reports Drug Free Schools and Colleges Act Drug Free Workplace Act Student Right-To-Know Act Student Right-To-Know Data Suggested Materials 1. Recognized Student Organizations 2. Strategic Plan for Student Services 3. Constitution for Student Government 4. Sample Copies of Student Publications 5. Resumes of Professional Staff in Student Services STANDARD FOUR: FACULTY Required Documentation 1. Statistics on Faculty and Administration Characteristics Employee Profile HERI Faculty Survey 2004-05 2. Institutional Faculty Profile (Table #1 and #2) Institutional Faculty Profile Number & Sources of Terminal Degrees 3. Salary Data for Faculty 4. Policy and Procedures on Evaluation of Faculty Tenured & Term Appointments: Evaluation, Promotion & Retention 5. Representative Examples of Institutional/Public Impact of Faculty on Scholarship: Research Matters 2006 Publication Research Matters 2005 Publication Research Matters 2004 Publication Extension 100 Years 6. Summary of Significant Artistic Creation, Scholarly Activity & Research Required Exhibits 1. Faculty Handbook Faculty Policies 2. Policy on Academic Freedom Academic Freedom/Professional Responsibility Academic Freedom and Tenure Committee 3. Faculty Committees and Membership Policy Faculty Senate & Its Committees Faculty Senate Committees Councils & Committees Handbook 4. Course Evaluation Forms & Summary Reports 5. Current Professional Vitae 272 6. Criteria/Procedures for Employing, Evaluating & Compensating Faculty in Special Programs: Faculty Appointments Tenured/Term Appointments: Evaluation, Promotion & Retention Wage & Salary Administration 7. Copies of Doctrinal Statements Required for Employment, Promotion, and Tenure 8. Policies Governing Employment, Orientation, and Evaluation of Part-time Faculty Faculty Appointments Tenured/Term Appointments: Evaluation, Promotion & Retention Wage & Salary Administration Academic Due Process 9. Summary Reports of Faculty Involvement with Public/Community Service Extension 100 Years 10. Policies Regarding Scholarship & Artistic Creation Academic Freedom/Professional Responsibility Conflict of Interest Councils, Committees, and Boards Sponsored Programs Office Intellectual Property/Creative Works Technology Commercialization Office 11. Policies Regarding Research Activity: Academic Freedom/Professional Responsibility Conflict of Interest Councils, Committees & Boards Sponsored Programs Office Intellectual Property/Creative Works Technology Commercialization Office 12. Faculty Role in Developing/monitoring Policies & Practices Scholarship, Artistic Creation & Research Composition and Authority of the Faculty Faculty Senate & Its Committees HERI Faculty Survey 2004-05 Suggested Materials 1. Statistics on Faculty Retention and Turnover HERI Faculty Survey 2004-05 Faculty Tenure Review Outcomes STANDARD FIVE: LIBRARY AND INFORMATION RESOURCES Required Exhibits 1. Service Hours Merrill-Cazier Library Computer Labs Classroom & Multimedia Services 2. Policies & Procedures for Development & Management USU Library Policies Collection Development Frequently Asked questions 3. Statistics on Use of Library & Other Learning Resources Circulation Statistics Report 2006 Computer Labs Classroom & Multimedia Services 2004-2005 Report on USU Classrooms 4. Statistics on Library Collection & Inventory of Other Learning Resources Library Collections/Inventories/Budget WCA Conspectus Peer Library Holdings 5. & 6. Assessment Measures Used to Determine the Adequacy of Facilities/Holdings/Instruction WCA Conspectus Peer Library Holdings 273 Library Annual Instructional Assessment Reports Freshman/Sophomore Student Survey 2007 (See pg. 16 & 17) Graduating Student Survey 2006 (See pg. 20-23) School of Graduate Studies Survey 2006 (See pg. 16 & 17) 7. Data Regarding Number & Assignments of Library Staff Library Organizational Chart Computing Services Organizational Chart 8. Chart Showing the Organization Structure for Managing Libraries Vice Provost for Libraries Organization Chart Detailed Library Organizational Chart 9. Comprehensive Budgets for Library & Information Resources Library Collections/Inventories/Budget Information Technology Budget 10. Vitae of Professional Library Staff 11. Formal, Written Agreements with Other Libraries GWLA Reciprocity Agreement GWLA Roles & Responsibilities GWLA Strategic Plan GWLA Bylaws UALC Lending Agreement UALC Reciprocal Borrowing Agreement 12. Computer Usage Statistics Relating to the Retrieval of Library Resources Library Collections/Inventories/Budget Web Statistics 13. Printed Information Describing User Services Provided by The Computing Facility Computer Labs 14. Studies or Documents Describing the Evaluation of Library & Information Resources Library Annual Instructional Assessment Reports STANDARD SIX: GOVERNANCE AND ADMINISTRATION Required Documentation 1. Board & Committee Membership Utah Code Board of Regents Membership Board of Trustees Membership 2. Organization Charts All Organizational Charts USU President Organizational Chart USU Provost Organizational Chart Required Exhibits 1. Articles of Incorporation & Bylaws Board of Trustees Bylaws 2. Board Policy Manuals, Agenda & Minutes Board of Regents Policies Board of Regents Agendas/Minutes Board of Trustees Bylaws Board of Trustees Agendas Board of Trustees Minutes 3. Administrative Policy Manuals USU Policy Manual 4. Administrative Position Descriptions 5. Staff Handbook Links for New/Prospective Employees Faculty Senate Handbook 6. Salary & Benefits Data for Administration & Staff 274 Administration Crafts & Trades Office Support Service & Labor Technicians Professional 7. Multi-College System--Not Applicable 8. Collective Bargaining Agreements--Not Applicable 9. Constitutions, Bylaws, Agendas, & Minutes for Faculty & Staff Organizations Faculty Senate Policies Faculty Senate Minutes Professional Employees Association Bylaws/Minutes Classified Employees Association Bylaws/Minutes Currently Active Committees & Task Forces 10. List of Currently Active Committees/Task Forces with Names & On-Campus Phone Numbers of Chairs 2006-07 Councils & Committees Handbook Suggested Materials 1. Reports to Constituencies Annual Budget Report Extension 100 Years Research Matters 2006 Presidential Address at Founder's Day 2007 Presidential Address at Founder's Day 2006 Inaugural Address 2. Constitution of Student Association STANDARD SEVEN: FINANCE Required Documentation 1. Current Funds Revenues (Table #1) 2. Current Funds Expenditures & Mandatory Transfers (Table #2) 3. Summary Report of Revenues & Expenditures (Table #3) (Optional for Public Institutions, Not Included) 4. Sources of Financial Aid (Table #4) 5. Undergraduate Enrollment, Tuition, & Unfunded Financial Aid (Table #5) (Private Institutions Only) 6. Revenues (Table #6) (Private Institutions Only) 7. Expenditures (Table #7) (Private Institutions Only) 8. Assets, Liabilities & Net Assets (Table #8) (Private Institutions Only) 9. Operating Gifts & Endowments (Table #9) 10. Capital Investments (Table #10) 11. For Proprietary Institutions Only 12. Debt Service Schedule for Past Three Years 2006 Annual Financial Report (See pg. 35-37) Debt Service Allocation 13. Endowment and Life Income Fund Report for Past Three Years 14. Financial Statements Provided on an Accrual Basis 2006 Annual financial Report (See pg. 25) 15. List and Description of Financial & Management Reports Regularly Provided to Governing Board 2006 Annual Financial Report 2005 Annual Financial Report 2004 Annual Financial Report Required Exhibits 1. Financial Section of the IPEDS Report for Past Three Years 2. Summary of Latest Audited Financial Statement, Auditor's Management Letter, Last Completed Audited Financial Report Management Letter 2006 Annual Financial Report 275 2005 Annual Financial Report 2004 Annual Financial Report 3. Detailed Current Operating budget, Including Budget for Off-Campus Programs etc. 4. Current Operating Budgets for Auxiliary Organizations 06-07 Auxiliary Services Budget 5. Default Rate for the Two Most Recent Years as Provided by the U.S. Department of Education STANDARD EIGHT: PHYSICAL RESOURCES Required Documentation 1. Campus Map Campus Map Map Legend Regional Campuses & Distance Education Regional Campuses & Centers Map Required Exhibits 1. Policy Statements Concerning: Access Control Advertising Bicycles & Skateboard Campus Walkway Safety Closure of the University Drugs & Alcohol-Free Workplace Employees with Disabilities Employment of Convicted Felons Political Activity Safety & Health Smoking Storage/Disposal of (Non-Hazardous) Equipment, Materials, & Supplies Use of Candles & Open Flames Use & Security of University Property Violence in the Workplace Visitors 2. Schedule for Replacement of Instructional Equipment & Maintained Inventories Building Inventory Capital Improvement 2009 Proposals Classroom Technology Priority Queue 3. Campus Facilities Master Plan & Maps the Indicated Changes Campus Master Plan Capital Facilities Qualification & Prioritization Process 2007-08 Capital Improvements 2009 Proposals 4. Annual & Long-Term Plans for Remodeling, Renovation, & Major Maintenance Master Plan Planned Major Additions or Capital Improvements Capital Facilities Major Projects Detail Capital Facilities Qualification & Prioritization Process 2007-08 Capital Improvements 2009 Proposals 5. Major Property Additions or Capital Improvements of Past Three Years & Plans for Next Three Years Property Acquisitions 2005-07 Capital Improvements Proposed 2009 Suggested Materials 1. Space Utilization Studies Classroom Utilization MWF Classroom Utilization TH Space Allocation by Unit 276 2. Measures Utilized to Determine the Adequacy of Facilities for USU's Programs & Services Facilities Condition Analysis Program Surplus Sales Equipment Inventory Policy Manual APPA Award for Excellence Application 3. Other Documents & Information Facilities Organizational Chart Campus Safety & Special Needs Offices Environmental Health & Safety Resource Center Research & Laboratory Safety Maintenance & Construction Safety Environmental Programs Disability Resource Center State of Utah Utah Division of Facilities & Construction Management Capital Facilities Qualifications & Prioritization Process STANDARD NINE: INSTITUTIONAL INTEGRITY 1. Academic Freedom USU Policy Manual (#403) Faculty Standard Faculty Senate (Academic Freedom) Faculty Senate (Conflict Resolution) 2. Conflict of Interest USU Policy Manual (#307) Compliance Assistance Board of Regents Human Subjects Research 3. Fair Treatment Due Process for Faculty Due Process for Employees Due Process for Students Complaint Resolution 4. Promotional Materials General Catalog USU Homepage Future Students Public Relations & Marketing About USU 5. Codes of Conduct, Statement of Ethical Behavior Administration Faculty Employees/Staff Students Auditors 277