LAKE SUPERIOR STATE UNIVERSITY KENNETH J. SHOULDICE LIBRARY MISSION

LAKE SUPERIOR STATE UNIVERSITY
KENNETH J. SHOULDICE LIBRARY
MISSION1
The Kenneth J. Shouldice Library is the research hub of Lake Superior State University and the
most important intellectual resource of the academic community. Its primary mission is to
provide services and resources to meet the present and future scholarly and informational needs
of the University, and to extend these services and resources to its regional center sites. The
Library also strives to provide services to the greater Sault Ste. Marie area which extends beyond
the U.S. border to include Northern Ontario. As a University department, the Library actively
participates in teaching, curricular development, research and other scholarly activities.
LSSU Mission The Library provides the materials and services that support the academic programs
within an attractive physical setting and through online services for remote users.
GOALS2
Collection Development
The Library will develop and maintain its collection of current and retrospective materials to
support the curricular, informational, and research needs of the University community.
Collections of a specialized nature which are distinctive to Lake Superior State University or are
of regional interest will also be maintained. All resources will be organized for their most
effective retrieval and use.
LSSU Mission. The Library helps improve the quality of academic programs by providing the resources
to support those programs including books, e-books, online reference materials, periodicals, online journals
and the databases used to find these materials. Circulation and database usage statistics are continually
analyzed to determine what changes need to be made to meet the needs of students.
LSSU Strategic Plan, #1-D. The Library supports online courses by offering full-text online research
materials that off-campus students can access, and by answering reference questions via email, telephone,
and technologies such as Pronto and IM.
1
2
Adopted August, 1992
Strategic Plan, 1999-2000, 2008
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LSSU Strategic Plan, #4-H. The Library works with faculty to help determine what materials are
needed for their disciplines. Cost-saving trade-offs are often made, such as unsubscribing to hard copy
journals that are available full-text in online databases to which the library subscribes. Usage statistics are
evaluated to help determine the cost effectiveness of continuing specific database subscriptions.
Library Services
The Library will at all times provide the most complete and thorough service possible. Library
services will be actively promoted to all constituencies.
LSSU Strategic Plan, #1-A3. The Library helps attract new students and retain older students by
maintaining an attractive updated web site which is under continual review, and a presence on the
my.lssu.edu portal under the My Library tab.
LSSU Strategic Plan, #1-D. The Library supports online courses by offering full-text online research
materials that off-campus students can access or order through interlibrary loan; and by answering
reference questions via email, phone and other technologies. Online and email interlibrary loan services
to obtain books are available through the WorldCat and MeLCat databases. Databases with access to fulltext journals and the online catalog are available on a 24/7 basis.
LSSU Strategic Plan, #2-F. The Library provides exemplary customer service through professional
librarians and staff who are available five days a week and four nights to provide reference help and
computer assistance. The Library continually seeks new services and ways to provide service that better
meet the needs of its constituencies. Examples include: the switch to online interlibrary loan requests
through the library databases; subscribing to the Ebsco A-Z list and article linker product which links
patrons to full-text articles when searching databases; joining the Michigan-wide MeLCat database, which
gives patrons online interlibrary loan access to participating Michigan libraries and check-out privileges
when visiting these libraries; providing a browse section for current periodicals on the main floor of the
library; lifting the restriction on drinks in the library.
LSSU Strategic Plan, #2-G. The Library is a safe and attractive setting for students to study, meet with
groups, have access to computers or take advantage of the wireless network. The Library is open at 7:30
a.m. on weekdays until 12:00 p.m. some weeknights, providing extended hours for study. The Library,
considered an essential service, is also open when the
University experiences unscheduled closings, such as snow days, to provide a safe and comfortable place
for on-campus students to go.
LSSU Mission. The Library fulfills the University mission of serving the regional, national and global
communities by opening its doors to all visitors, allowing use of the computers and collection; and by
filling interlibrary loan requests at the regional, national and international level.
Library Instruction
The Library will offer to its various constituencies appropriate, effective, and thorough
instruction in using the Library and its resources. Diverse instructional methods will be used,
and will aim to provide users with the skills they need to retrieve and evaluate materials relevant
to their informational needs.
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LSSU Strategic Plan, #2-F. Library instruction provides a service to students by helping them become
more comfortable conducting independent research, and by becoming aware of all the services that the
library offers and how they operate.
LSSU Mission. Library instruction ties in with the University mission of helping students to develop their
full potential by teaching them research skills that can be used throughout their lives. The University
mission of serving the regional, national and global communities is fulfilled by outreach to regional (both
Michigan and Ontario) high schools students who come to LSSU to receive library instruction.
Professional Development
The Library will develop and maintain a highly capable staff through recruitment, programs of
professional development, and effective use of individual talents. As faculty members, librarians
will be expected to serve on University committees, offer classroom instruction, participate in
curriculum development, and engage in other professional activities.
LSSU Strategic Plan, #2-F. The Library staff provides exemplary customer service by the effective use
of individual areas of expertise, and by keeping up with library and technology trends through attendance
at conferences and workshops. Membership on local and regional committees, boards and consortia
provides opportunities to increase services through cooperation with other institutions and organizations.
Financial Resources
The Library will seek to obtain an annual budget and other financial and administrative support
necessary to establish and maintain appropriate standards for University-level library services as
established by the American Library Association. External funding in support of Library goals
will also be pursued.
Strategic Plan #3. The Library helps to increase revenues from non-tuition income by
obtaining grants, some of which have been used to purchase library materials.
Strategic Plan #4. The Library provides good cost management by accepting donations
for the collection through gifts, and by being a federal government document depository
library, which provides without cost thousands of government produced documents
including periodicals, books, pamphlets, DVDs, videos, microfiche, and maps covering a
variety of topics. The Library offers the “Sponsor a Journal” program in which donors
cover the annual cost of providing a periodical for the library collection. Membership in
the Michigan Library Consortium provides the opportunity to subscribe to databases at
reduced group rates. The Library also actively pursues opportunities for cost savings by
participating in the reference books and periodicals exchange program, in which
materials from one library can be obtained for free by another library; and by
monitoring library listservs where these free materials are advertised.
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Physical Resources
The Library's physical facilities will be of sufficient size and quality to house its collections and
supporting equipment and to maintain an environment which encourages the use of the building
and its resources for study and research.
LSSU Strategic Plan, #2-F. The Library provides exemplary customer service by
offering the use of conference rooms, interactive television rooms, and a computer
instruction room by campus committees and organizations, accreditation teams, and
community groups. The art gallery provides a place for LSSU groups and regional
artists to host exhibits, which in turn bring community members into the library to view
the exhibits.
LSSU Strategic Plan, #2-G. The Library is a safe and attractive setting for students to
study, meet with groups, have access to computers or take advantage of the wireless
network. The Library is open at 7:30 a.m. on weekdays until 12:00 p.m. some
weeknights, providing extended hours for study. The Library, considered an essential
service, is also open when the University experiences unscheduled closings, such as snow
days, to provide a safe and comfortable place for on-campus students to go.
Cooperative Ventures
The Library will participate in cooperative ventures with other institutions and consortia in order
to ensure user access to materials, ideas, and other resources necessary for teaching, learning, and
research.
LSSU Strategic Plans, #2-F and #4. The Library provides exemplary service through
cooperative ventures which offer cost effective means of obtaining services that would
otherwise not be financially feasible. This improved customer service translates to
satisfied students and, ultimately, to retention of students. The Library works with the
Michigan Librarian Consortium to obtain group rates on databases and e-books.
Membership in the Upper Peninsula Region of Library Cooperatives has provided
opportunities for grants used for collection development. The Library online catalog is
made available through a partnership with Northern Michigan University and two other
Upper Peninsula academic institutions. Membership in MeLCat provides free
interlibrary loans with participating libraries in Michigan. Membership in the Michigan
Council of Library Directors (COLD) along with the COLD Collection Development and
COLD Resource Sharing subcommittees provide opportunities for sharing ideas and
developing cooperative projects. For example, the statewide book delivery system used in
conjunction with MeLCat began as a COLD project.
LSSU Mission. The University mission of serving the regional, national and global
communities is fulfilled through reciprocal agreements with Algoma University and Sault
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College for use of their libraries by LSSU students, and vice versa.
Communication
The Library will maintain on-going communication with other academic departments,
administrative offices, and user communities to help ensure the effective development of Library
resources and services consistent with the programs and objectives of the University.
LSSU Strategic Plan, #4. The Library works with the academic departments on
collection development decisions to ensure appropriate and economical use of funds;
with the IT Department for decisions concerning technology purchase and maintenance
of library databases, the Evening News Index, and the proxy server for remote user
access; and with Public Relations for issues related to the library web site.
Assessment
The Library will systematically evaluate its collections, programs, facilities, budget, instruction,
and goals. Assessment will take a variety of forms with the common objective of improving the
effectiveness and efficiency of Library services.
LSSU Strategic Plans, #2-F and #4. The Library provides exemplary customer service
by evaluating the collection through reference, circulation and database usage statistics;
and by evaluating other services through library use surveys, which help in determining
necessary changes. This also ensures the best and most efficient use of funds.
Intellectual Freedom
The Library will uphold the standards regarding intellectual freedom as established by the
American Library Association. To this end, the Library will respect the rights and privacy of its
clientele, resist all attempts to censor information, and assure the integrity of its collections. In
addition, the Library strives to provide popular and recreational material of current interest.
LSSU University Values. The goal of respecting the rights and privacy of library
patrons parallels the University values of respecting and valuing each person as an
individual, and of being diligent in carrying out its responsibilities.
Originally Adopted August, 1992
Revised October, 2008
Library Faculty
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Kenneth J. Shouldice Library
Strategic Planning Document
2008 and Beyond
Statement of Goals, Objectives and Action Plans
October, 2008
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Maintain and enhance the integrated library system (ILS).
Action Plan:
1. Maintain Voyager system on staff computers.
2. Investigate options for the library obtaining its own ILS apart from the NMU
consortium, 2008- .
Responsibility:
Librarians, Dean, Staff.
Financial
Implications:
$20,000.
Source of Funds:
Library budget.
-1LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Coordinate the acquisition and management of gifts.
Action Plan:
1.
2.
3.
4.
Review and revise policy and procedures for donation and acceptance of gifts.
Print brochures with current gift policy.
Add gift form to the library web page.
Send copy of gift policy to deans/departments/faculty/staff and Foundation.
Responsibility:
Mary June, Beth Hronek.
Financial
Implications:
$500.
Source of Funds:
Library budget.
-2LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Develop and maintain the special collections, including the Michigan and Marine
collections, Historical Texts, Library Archives, and general special collections.
Action Plan:
1. Continue to catalog library archives material.
2. Continue to identify and preserve materials that are damaged and need special
care.
3. Continue to acquire additional materials for collections through donations and
purchases
4. Work with the River of History Museum to return to LSSU loaned
materials/artifacts from the Ochsner and Fort Brady Museum collections,
2008- .
5. Investigate digitization of materials, 2008- .
Responsibility:
Mary June, TBD.
Financial
Implications:
$5,000-$10,000 for digitization.
Source of Funds:
Increase in Library base budget.
-3LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2008-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Develop electronic resources to support off-campus/online courses.
Action Plan:
1. Work with the departments who provide off-campus/online courses to
determine their needs and how the library resources and services can meet
these needs.
2. Investigate ways to improve services, such as ILL for students in off-campus
or online courses, and online instructional technology such as podcasts for
training in library services/materials.
3. Maintain A-Z list and proxy server to provide off-campus access.
Responsibility:
Librarians, Dean, staff.
Financial
Implications:
$5,000-$10,000.
Source of Funds:
Library budget.
-4LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Publicize collections to LSSU community and region.
Action Plan:
1. Keep users abreast of new resources in the library via email, the My.Lssu
portal, the web page and other appropriate media.
2. Communicate with departments, deans, and off-campus constituencies to
inform them of library collections.
Responsibility:
Librarians, Dean, staff.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-5LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Collection Development. The Library will develop and maintain its collection of current
and retrospective materials to support the curricular, informational, and research needs of the
University community. Collections of a specialized nature which are distinctive to Lake
Superior State University or are of regional interest will also be maintained. All resources
will be organized for their most effective retrieval and use.
Objective:
Maintain and support Evening News Index.
Action Plan:
1. Continue to index the Evening News.
2. Ensure IT maintenance of server that houses the Evening News index.
3. Enhance Evening News index with software changes that improve
functionality, 2008-
Responsibility:
Librarians, Dean, staff.
Financial
Implications:
$1,500.
Source of Funds:
Library budget.
-6LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Services. The Library will at all times provide the most complete and thorough
service possible. Library services will be actively promoted to all constituencies.
Objective:
Provide access to library resources at any regional center.
Action Plan:
1. Consult with academic departments concerning off-campus library needs and
priorities.
2. Develop a survey for off-campus students on library services.
3. Maintain contact with regional center sites regarding library services.
Responsibility:
Mary June, Fred Michels.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-7LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Services. The Library will at all times provide the most complete and thorough
service possible. Library services will be actively promoted to all constituencies.
Objective:
Facilitate Interlibrary Loan processing.
Action Plan:
1.
2.
3.
4.
Responsibility:
Mary June, Interlibrary Loan personnel.
Financial
Implications:
$5,000 for electronic document delivery software
Source of Funds:
Library budget.
Continue to improve document delivery.
Continue to participate in state-wide document delivery.
Investigate web-based document delivery systems such as Prospero, 2008- .
Maintain and enhance online interlibrary loan forms, 2008- .
-8LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Services. The Library will at all times provide the most complete and thorough
service possible. Library services will be actively promoted to all constituencies.
Objective:
Provide access to LSSU databases and other digital resources to support the curriculum.
Action Plan:
1.
2.
3.
4.
Responsibility:
Librarians.
Financial
Implications:
$84,000 for digital resources (2008/09).
Source of Funds:
Increase in Library base budget.
Continue acquisition of digital resources that support the University mission.
Continue to provide online access to resources both on and off campus.
Continue to provide links from the library web page to free digital resources.
Utilize free services, such as that offered by Google Scholar, that provide links
to LSSU digital resources.
5. Provide links to current events from the library web page, 2008- .
6. Improve Proxy server access for off-campus and distance education users,
2008- .
-9LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2008-
Goal:
Library Services. The Library will at all times provide the most complete and thorough
service possible. Library services will be actively promoted to all constituencies.
Objective:
Support the research needs of faculty and administrators.
Action Plan:
1. Work with faculty and administrators to determine what materials, including
online journals, databases and indexes, are needed for their research
2. Inform faculty and administrators of the resources and services the library
provides that support their research including the online and print collections,
MeLCat, and Interlibrary Loan services.
Responsibility:
Librarians.
Financial
Implications:
Source of Funds:
Cost of additional digital resources as follows: $6,500--Aquatic Sciences &
Fisheries Abstracts; $7,600--Project Muse (Humanities); $46,000 first year,
$16,000 in following years--JSTOR (multiple disciplines including business,
health, science, arts and sciences). Current cost of digital resources is $84,000.
Increase in Library base budget.
-10LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2007-
Goal:
Library Services. The Library will at all times provide the most complete and thorough
service possible. Library services will be actively promoted to all constituencies.
Objective:
Explore new technologies to improve access to and understanding of library materials,
and to reach more of the library constituencies.
Action Plan:
1. Explore the use of technologies such as IM and Twitter for instant reference
help, 2008- .
2. Explore the possibility of adding a library presence to social sites such as
Facebook and virtual worlds such as Second Life, 2008- .
3. Keep up on literature regarding new technology and brainstorm with library
staff.
4. Explore alternative ways to provide library instruction, through appropriate
technologies such as podcasts, videos, wikis, and blogs.
5. Attend workshops, conferences, webinars etc. to learn about new technologies
and how they can be used to improve library services.
Responsibility:
Librarians.
Financial
Implications:
$2,000 for travel to workshops.
Source of Funds:
Library budget.
-11LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Instruction. The Library will offer to its various constituencies appropriate,
effective, and thorough instruction in using the Library and its resources. Diverse
instructional methods will be used, and will aim to provide users with the skills they need to
retrieve and evaluate materials relevant to their informational needs.
Objective:
Offer every ENGL111 (Freshman Composition) at least one session of library instruction
to take place in the Library.
Action Plan:
1. Contact the English Department head at the beginning of every semester to
reinforce the importance of library instruction.
2. Contact individual instructors, including adjuncts, in order to arrange times for
library instruction.
3. Deliver library instruction to ENGL111 classes which may include exercises
designed to give each student the "hands-on" training necessary to cope with
computerized library systems.
4. Review and comment on all library instruction exercises as appropriate before
returning to instructor for distribution.
5. Maintain computers in Library Instruction Room, updating software and
hardware as needed.
6. Explore the use of technology for offering alternative forms of instruction, e.g.
podcasts, 2008-.
Responsibility:
Ruth Neveu, Beth Hronek
Financial
Implications:
$6,000 for new computers.
Source of Funds:
Library budget.
-12LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2000-
Goal:
Library Instruction. The Library will offer to its various constituencies appropriate,
effective, and thorough instruction in using the Library and its resources. Diverse
instructional methods will be used, and will aim to provide users with the skills they need to
retrieve and evaluate materials relevant to their informational needs.
Objective:
Offer instruction to all academic discipline seminar classes.
Action Plan:
1. Provide instruction to academic discipline seminar classes.
2. Use appropriate technology to instruct off-campus students.
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-13LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Instruction. The Library will offer to its various constituencies appropriate,
effective, and thorough instruction in using the Library and its resources. Diverse
instructional methods will be used, and will aim to provide users with the skills they need to
retrieve and evaluate materials relevant to their informational needs.
Objective:
Actively promote and offer appropriate subject-oriented presentations.
Action Plan:
1. Attend departmental meetings of each discipline early in the semester to
discuss library presentations; follow up throughout semester.
2. Place appropriate informational materials on library web page.
3. Explore the possibility of providing links to library resources from
Blackboard, 2008- .
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-14LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Instruction. The Library will offer to its various constituencies appropriate,
effective, and thorough instruction in using the Library and its resources. Diverse
instructional methods will be used, and will aim to provide users with the skills they need to
retrieve and evaluate materials relevant to their informational needs.
Objective:
Offer library instruction to area high school students, teachers and administrators upon
request.
Action Plan:
1. Maintain open communication with area high school teachers, including those
in the Sault, DeTour, Brimley, Rudyard, Paradise, St. Ignace and the Algoma
region of Canada.
2. Present instruction appropriate to high school students’ needs.
3. Explore possibility of providing on-site library instruction at area schools,
2008- .
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-15LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Library Instruction. The Library will offer to its various constituencies appropriate,
effective, and thorough instruction in using the Library and its resources. Diverse
instructional methods will be used, and will aim to provide users with the skills they need to
retrieve and evaluate materials relevant to their informational needs.
Objective:
Develop alternative methods of library instruction which will enable students to evaluate
and locate the materials needed for their research.
Action Plan:
1. Research and read library instruction literature, attend seminars, review library
instruction evaluations.
2. Modify instruction as needed.
3. Offer LIBR101 (Information and Information Technology Literacy) during
Fall semester.
4. Explore possibility of offering instruction through new technology such as
podcasts and videos on library web page.
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-16LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Professional Development. The Library will develop and maintain a highly capable staff
through recruitment, programs of professional development, and effective use of individual
talents. As faculty members, librarians will be expected to serve on University committees,
offer classroom instruction, participate in curriculum development, and engage in other
professional activities.
Objective:
Encourage library faculty and staff to attend library conferences; give papers at the local,
state, and national level; and contribute to the professional literature.
Action Plan:
1. Circulate announcements of library meetings and calls for papers.
2. Provide financial incentives to attend and present papers at local, state, and
national conferences.
3. Stimulate the exchange of ideas through ongoing informal colloquia within the
department.
Responsibility:
Librarians
Financial
Implications:
$1,500 per year.
Source of Funds:
Library budget.
-17LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Financial Resources. The Library will seek to obtain an annual budget and other financial
and administrative support necessary to establish and maintain appropriate standards for
University-level library services as established by the American Library Association.
External funding in support of Library goals will also be pursued.
Objective:
Secure a budget that is equal to that of other state supported university libraries, measured
as a percentage of general fund expenditures; or a budget equal to that provided in the
American Library Association (ALA) Standards.
Action Plan:
1. Determine the state-wide average for library budgets expressed as a
percentage of general fund expenditures.
2. Develop a zero-based budget proposal to be presented for university funding.
Responsibility:
Fredrick Michels.
Financial
Implications:
4% of general fund budget.
Source of Funds:
General fund.
-18LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Financial Resources. The Library will seek to obtain an annual budget and other financial
and administrative support necessary to establish and maintain appropriate standards for
University-level library services as established by the American Library Association.
External funding in support of Library goals will also be pursued.
Objective:
Establish a directory of library donors to be used as a resource list for fundraising and
other endeavors.
Action Plan:
1. Contact LSSU Foundation to gain access to the Foundation database of library
donors.
2. Input retrospective and current donor information.
3. Provide LSSU Foundation with retrospective and current library donor
records.
4. Institute a capital campaign to endow the library.
5. Explore ways for patrons to make obtain direct donations to the library, e.g.
through Amazon wish list, 2008-
Responsibility:
Fredrick Michels, Mary June, Beth Hronek.
Financial
Implications:
$100,000+.
Source of Funds:
Increase in library budget.
-19LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Financial Resources. The Library will seek to obtain an annual budget and other financial
and administrative support necessary to establish and maintain appropriate standards for
University-level library services as established by the American Library Association.
External funding in support of Library goals will also be pursued.
Objective:
Develop a library disaster plan.
Action Plan:
1. Investigate disaster plans from other libraries.
2. Check the professional literature for information on disaster plans.
3. Formulate a plan based on the types of disasters likely to occur in the area.
Responsibility:
Librarians, dean.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-20LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2000-
Goal:
Physical Resources. The Library's physical facilities will be of sufficient size and quality to
house its collections and supporting equipment and to maintain an environment which
encourages the use of the building and its resources for study and research.
Objective:
Enhance physical and technological resources in the Kenneth J. Shouldice Library.
Action Plan:
1.
2.
3.
4.
5.
6.
Responsibility:
Librarians.
Financial
Implications:
$15,000+.
Source of Funds:
Upgrade and maintain wireless computer access to network.
Enhance interior lighting along the east windows, Library main floor.
Improve lighting in book stacks, Library basement.
Maintain and enhance library computers.
Offer printing via laptop computers, 2008- .
Remove paper indexes from index shelves to provide display space for other
materials, 2008- .
7. Investigate the acquisition of a standup kiosk for searching the catalog, to be
placed in the library basement, 2008- .
8. Acquire a motorized microfilm reader, 2008- .
9. Replace worn rug at computers near Reference Desk, 2008- .
10. Investigate providing an area for students taking classes using technology such
as WIMBA, 2008- .
11. Investigate providing an area for cell phone usage, 2008- .
12. Offer workshops to the campus community to instruct them on online
databases.
General fund for one time major projects and increase in library budget for
ongoing projects.
-21-
LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2000-
Goal:
Cooperative Ventures. The Library will participate in cooperative ventures with other
institutions and consortia in order to ensure user access to materials, ideas, and other
resources necessary for teaching, learning, and research.
Objective:
Continue to offer materials through the Federal Depository Library Program.
Action Plan:
1. Continue to process materials in accordance with the governmental objective
of having materials available to patrons within ten days of receipt.
2. Review selections on an on-going basis, deleting those which no longer
support the curriculum and making new, more appropriate selections as
needed.
3. Promote the collection in accordance with governmental mandates through
such means as brochures, newspaper articles, and receptions.
4. Continue subscription to the MARCIVE shipping list, barcode and label
services.
Responsibility:
Ruth Neveu, Government Documents personnel
Financial
Implications:
$3,000 for MARCIVE service.
Source of Funds:
Library budget.
-22LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Cooperative Ventures. The Library will participate in cooperative ventures with other
institutions and consortia in order to ensure user access to materials, ideas, and other
resources necessary for teaching, learning, and research.
Objective:
Maintain membership in the Upper Peninsula Region of Library Cooperatives (UPRLC)
and associated committees.
Action Plan:
1. Provide funding to attend regular meetings of the UPRLC and associated
committees held throughout the Upper Peninsula.
2. Serve in leadership positions on the various committees.
3. Network and share ideas with other library personnel.
Responsibility:
Mary June.
Financial
Implications:
$500 for travel.
Source of Funds:
Library budget.
-23LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Cooperative Ventures. The Library will participate in cooperative ventures with other
institutions and consortia in order to ensure user access to materials, ideas, and other
resources necessary for teaching, learning, and research.
Objective:
Promote international exchange of ideas and sharing of resources through membership in
the Sault Area Librarians.
Action Plan:
1. Attend Sault Area Librarians gatherings.
2. Organize meetings.
Responsibility:
Librarians.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-24LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Cooperative Ventures. The Library will participate in cooperative ventures with other
institutions and consortia in order to ensure user access to materials, ideas, and other
resources necessary for teaching, learning, and research.
Objective:
Maintain membership in the Council of State College and University Library Deans and
Directors (COLD) and subcommittees to promote resource sharing within the state.
Action Plan:
1. Attend meetings.
2. Contribute to COLD sponsored state-wide funding of selected electronic fulltext periodicals.
3. Contribute to COLD state-wide funding of selected periodical databases.
Responsibility:
Fredrick Michels, Librarians.
Financial
Implications:
Source of Funds:
1. $1,500 per year to attend meetings.
2. Cost for full-text periodicals and periodical databases unknown.
3. $1,500 per year (based on 1% of Acquisition’s budget).
Library budget.
-25LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2008-
Goal:
Cooperative Ventures. The Library will participate in cooperative ventures with other
institutions and consortia in order to ensure user access to materials, ideas, and other
resources necessary for teaching, learning, and research.
Objective:
Develop an outreach program to area schools to instruct teachers on use of MeL
databases.
Action Plan:
1. Determine which schools to visit.
2. Determine which databases are appropriate for targeted audience.
3. Develop instructional plan.
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-26LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Communication. The Library will maintain on-going communication with other academic
departments, administrative offices, and user communities to help ensure the effective
development of Library resources and services consistent with the programs and objectives
of the University.
Objective:
Develop programs and workshops for Library constituencies on resources and services.
Action Plan:
1. Meet with the departments to discuss access to online databases.
2. Develop workshops on specific databases as requested.
Responsibility:
Ruth Neveu, Beth Hronek.
Financial
Implications:
None.
Source of Funds:
Library budget.
-27LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Communication. The Library will maintain on-going communication with other academic
departments, administrative offices, and user communities to help ensure the effective
development of Library resources and services consistent with the programs and objectives
of the University.
Objective:
Disseminate library information on the library web page and by other appropriate means.
Action Plan:
1. Maintain and update library web page.
2. Keep users abreast of new resources in the library via email, my.lssu, the web
page and other appropriate media.
Responsibility:
Librarians.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-28LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Assessment. The Library will systematically evaluate its collections, programs, facilities,
budget, instruction, and goals. Assessment will take a variety of forms with the common
objective of improving the effectiveness and efficiency of Library services.
Objective:
Conduct on-going collection assessment.
Action Plan:
1.
2.
3.
4.
Serve on the Curriculum and General Education Committees as elected.
Determine materials and costs to support new courses and programs.
Cull materials as needed.
Investigate use of collection assessment tool, e.g. the OCLC WorldCat
Collection Analysis product, 2008- .
Responsibility:
Librarians.
Financial
Implications:
Cost of assessment TBD.
Source of Funds:
Library budget.
-29LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Assessment. The Library will systematically evaluate its collections, programs, facilities,
budget, instruction, and goals. Assessment will take a variety of forms with the common
objective of improving the effectiveness and efficiency of Library services.
Objective:
Assess library instruction through appropriate means.
Action Plan:
1. Conduct focus group interviews.
2. Design surveys to be given to classes that have received library instruction in a
specific subject or area.
3. Evaluate surveys, implement useful suggestions, and redesign surveys, if
necessary, based upon results.
4. Implement other assessment techniques as appropriate.
5. Keep informed of assessment trends in the field through readings and
conference attendance.
Responsibility:
Beth Hronek, Ruth Neveu
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-30LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Assessment. The Library will systematically evaluate its collections, programs, facilities,
budget, instruction, and goals. Assessment will take a variety of forms with the common
objective of improving the effectiveness and efficiency of Library services.
Objective:
Assess library service.
Action Plan:
1. Participate in university-wide assessment efforts.
2. Continue to develop an on-campus student user surveys.
3. Continue to develop a faculty survey.
Responsibility:
Librarians.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-31LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Assessment. The Library will systematically evaluate its collections, programs, facilities,
budget, instruction, and goals. Assessment will take a variety of forms with the common
objective of improving the effectiveness and efficiency of Library services.
Objective:
Evaluate current Library goals.
Action Plan:
1. Review current Library goals as appropriate.
2. Seek input from academic community on the library goals.
3. Revise as needed.
Responsibility:
Librarians.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-32LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Intellectual Freedom. The Library will uphold the standards regarding intellectual freedom
as established by the American Library Association. To this end, the Library will respect the
rights and privacy of its clientele, resist all attempts to censor information, and assure the
integrity of its collections. In addition, the Library strives to provide the materials that people
want.
Objective:
Develop policy for handling issues concerning intellectual freedom (e.g. patrons
requesting the removal of books; requests regarding what books an individual checks out,
etc.).
Action Plan:
1. Review and revise the current Library policies.
2. Develop appropriate new policies.
Responsibility:
Librarians.
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-33LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 1999-
Goal:
Intellectual Freedom. The Library will uphold the standards regarding intellectual freedom
as established by the American Library Association. To this end, the Library will respect the
rights and privacy of its clientele, resist all attempts to censor information, and assure the
integrity of its collections. In addition, the Library strives to provide the materials that people
want.
Objective:
Create a well-balanced collection which includes works of diverse ideas and opinions.
Action Plan:
1. Use alternative as well as mainstream sources when searching for materials to
order.
2. Make a conscious effort to order from various sources.
Responsibility:
Librarians and other faculty
Financial
Implications:
Minimal.
Source of Funds:
Library budget.
-34LibraryStrategicPlan2008.doc
STATEMENT OF GOAL AND OBJECTIVE/ACTION PLAN
Office:
Library
Fiscal Year: 2008-
Goal:
Intellectual Freedom. The Library will uphold the standards regarding intellectual freedom
as established by the American Library Association. To this end, the Library will respect the
rights and privacy of its clientele, resist all attempts to censor information, and assure the
integrity of its collections. In addition, the Library strives to provide popular and recreational
material of current interest.
Objective:
Provide popular and recreational material of current interest.
Action Plan:
1. Expand the collection of popular materials and house in special display areas
on main floor.
2. Provide free books and explore places on campus to have these available.
Responsibility:
Librarians.
Financial
Implications:
$1,000.
Source of Funds:
Library budget.
-35LibraryStrategicPlan2008.doc
Educate the President – Administrative Departments
In an effort to get better acquainted with the University, President Lowman
has asked to meet with all administrative departments. It would be helpful
to him if you could complete the form below prior to your department’s
meeting with him. Please submit the completed form by filling in the
blanks below. Please submit to Kaye Batho at [email protected] after which
she will schedule your department’s meeting.
1. Name of Department:
Kenneth J. Shouldice Library & AV Center
2. Names of supervisors and staff members in Department:
APs:
Dr. Fredrick Michels, Dean of Academic Services (1976)*
Charles Gustafson, Media Specialist (1971)
Faculty:
Ruth Neveu, Public Services Librarian (1977)
Mary June, Public Services Librarian (1988)
Beth Hronek, Public Services Librarian (1995)
Maureen Delaney-Lehman, Catalog Librarian (1989)
Steelworkers:
Mary Gray (1969)
Sharyl Padgett (1969)
Christine Roll (1990)
Lee Freedman (1996)
*Denotes starting year in library
3. List major duties & mission of the Department:
To provide access to resources and services to support student coursework
and research.
To provide instruction in the use of the library and library resources.
To provide an environment conducive for study and research.
To provide services including computer access, wireless access, online and inperson reference assistance, interlibrary loan, photocopying, printing,
coursework reserve materials, AV materials and technological assistance,
and study space.
1
4. What is the Mission of Your Department?
The Kenneth J. Shouldice Library is the research hub of Lake Superior State University
and the most important intellectual resource of the academic community. Its primary
mission is to provide services and resources to meet the present and future scholarly and
informational needs of the University, and to extend these services and resources to its
regional center sites. The Library also strives to provide services to the greater Sault Ste.
Marie area which extends beyond the U.S. border to include Northern Ontario. As a
University department, the Library actively participates in teaching, curricular
development, research and other scholarly activities.
5. Departmental Points of Distinction (list 3):
Provides faculty support for innovative technology used in online and remote
instruction including interactive television, WebCT/Blackboard, clickers,
MyDropBox, Scantrons, processing of teacher evaluations.
Provides the indexes, databases, online periodicals, books and other
materials used to support the academic programs.
Maintains several special collections of documents relating to the history of
Sault Ste. Marie and region, Michigan, the great lakes; and also serves as a
repository for LSSU archives, which includes NCA materials and historical
photographs.
6. List all outcome measures currently used to judge your department’s
effectiveness:
Student surveys given to English classes that assess library materials,
library environment, and effectiveness of library instruction.
Interlibrary loan surveys.
Library usage statistics: database usage, circulation counts, library gate
counts, web page hits. (see attached spreadsheet).
Library resource reports used for academic program accreditation.
Comments from library users.
7. List three major ways in which your department supports the
University’s mission:
Provides support for all academic programs through purchase of and
subscription to library and AV materials and databases, equipment, and help
from friendly personnel with diverse expertise.
2
Provides a safe comfortable place for study and collaborative learning that is
open for extended hours in the evenings, and on university snow days.
Provides user support for on-line classes, to keep up with the needs and
wishes of students in a changing world.
8. Current Budget for Your Department (including breakdown between
salaries and other major expenditure categories):
See attached Spreadsheet.
.
9. What are your customer service standards and expectations? Include any
quantitative measures by which you evaluate your unit’s effectiveness in
providing customer service.
Students want to use the library for work and study: The library is
open for use early weekday mornings, at lunchtime, evenings, and on
weekends. Librarians are available for reference help weekdays and most
weeknights.
Students want access to the library from their home or dorm room:
Off-campus access is provided into library databases, full-text online
periodicals, and books.
Students want resources immediately: The library purchases
subscriptions to several databases, full-text periodicals, and e-books that
students can access by computer. Emailing and printing articles is possible. A
number of databases are also provided free to Michigan residents through the
Michigan Electronic Library. In total, the library has access to approximately
17,000 full-text periodicals.
Quantitative evidence is obtained through library surveys and database
statistics.
10. Department’s three greatest opportunities for improving its
performance:
Plugging into new technology to meet students where they are, such as
Facebook, YouTube, chat, etc.
Marketing library services and resources to students, faculty, and the
community.
Expanding instruction for online learning.
3
11. List three major needs of your department that would enhance your
ability to achieve your mission effectively:
More resources (hardcopy and electronic) to support undergraduate and
graduate instruction and student research.
More AV personnel and technology to support classroom instruction.
Physical resources, e.g. new computers, and more space (the library has lost
some of its physical space to other departments).
12. List three ways in which your department directly contributes to the
University’s current Strategic Plan, citing the specific area of the
Plan that are relevant:
1B. Improve Quality of Academic Programs. Supports instructional
excellence by providing materials, internet access, and online databases and
other electronic materials used for research and completing class
assignments.
1D. Expand Online Learning. Supports online learning through access to
online resources and technology, and instructor training.
2G. Maintain Safe and Secure Facilities and Institutions. Supports
retention of students by providing a safe, comfortable study place and place
to meet, which is open many hours of the week.
13. With which other University Departments (academic and Nonacademic) does your department work most closely? With what other
Departments are there opportunities for your Department to work
collaboratively?
Works with all academic departments offering library instruction as
requested, most frequently with the English classes.
Provides materials that are requested and used by faculty and staff in both
academic and non-academic departments through purchases and interlibrary
loan.
Works with the other areas of Academic Services, e.g. Learning Resources
Center and Career Services.
Provides art gallery space for LSSU students, as well as community
members, and helps host receptions for the opening of exhibits.
4
Assists departments in the creation of displays in the library display cases for
events such as Martin Luther King, Jr. Day, Black History Month and
National Poetry Month.
Receives computer support from IT.
Library could work more closely with IT to obtain more flexibility with
computer needs, and Security for better coordination in handling library theft
and other security problems.
14. Other comments and suggestions about how your Department can work
most effectively in support of the University’s Mission:
Being a show case for prospective students. The library is an attractive
building and is an appealing place to bring parents and prospective students
when touring the campus.
Marketing of library resources through faculty forums, departmental
meetings, etc.
15. Please attach any strategic plans already completed for your academic
unit and send to Kaye Batho.
5