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Department of Technology Management And Budget (DTMB) Service Rates Fiscal Year 2017 DTMB Service Category Office of Support Services Delivery Services On Demand Freight Service Labor Vehicle - per hour Vehicle - per mile Minimum Charge: 1 hour (consists of Labor + Vehicle + 20 miles Mailing Services Presort - blended (Tier 2 through FY2015) Metered Mail Printing Services Warrant Images Mainframe/Network digital Images Other digital Images Imaging Services Imaging Services (a) Warehouse Services Warehouse Space - un-inventoried Warehouse Space - Sunset Street Inventoried Materials Management & Storage Secured Storage Management Inventoried Materials Handling Fee State Surplus Vehicle and Equipment Auction Fee (b) Equipment Auction Fee Vehicle Auction Fee Vehicle & Travel Services Midsize Fixed Fee Midsize Per Mile Rate Large Fixed Fee Large Fixed Per Mile Rate Travel Services Reservation Fee Risk Type A Vehicle Insurance Type C Vehicle Insurance Type M Motorcycle Insurance Other Insurance Voice Services Long Distance Local Repair and Install Enterprise Line Rate (includes on-net calling) Cisco Enterprise IPT Rate Cisco IPT Installation Rate Voice Mail CMS – ACD Agent Log-In ID Avaya Desktop Wallboard CMS – Test Development PBX CentreVu Software (Maximum charge - $98.00) Channelized Voice T1 Termination 1 Ended Channelized Voice T1 Termination 2 Ended Telephone Instruments Operator & Information Assistance File: Rate Fee Report PA 84 of 2015 Unit of Service FY 2016 per hour per hour per mile FY 2017 FY2017 Change $99.00 $12.00 $1.04 $104.00 $12.00 $1.01 $132.00 $136.00 $4.00 per piece per piece $0.0320 $0.0424 $0.0320 $0.0424 $0.000 $0.000 per image per image per image $0.0620 $0.0590 $0.0590 $0.0620 $0.0590 $0.0590 $0.000 $0.000 $0.000 service fee Actual + 15% per square foot per year per square foot per year per square foot per year per square foot per year per ship to address $11.00 n/a $30.00 $30.00 $7.00 of sale price of sale price of sale price 15%+ per month per mile per month per mile per reservation $220.00 $0.1669 $246.00 $0.1928 n/a per vehicle per year per vehicle per year per vehicle per year administrative fee Actual + 15% $11.00 n/a $30.00 $35.00 $7.00 Cause for Increase $5.00 Increased Salary & Fringe Costs $0.00 -$0.03 Decreased Fuel Costs No Change $0.00 n/a $0.00 $5.00 Increased Salary & Fringe Costs $0.00 15%+ No Change $207.00 $0.1635 $243.00 $0.1889 n/a -$13.00 -$0.0034 -$3.00 -$0.0039 n/a Decreased Vehicle Lease Costs Decreased Fuel Costs Decreased Vehicle Lease Costs Decreased Fuel Costs $258.00 $258.00 $0.00 $18.00 $18.00 $0.00 $129.00 $129.00 $0.00 Actual + 14% Actual + 14% No Change per minute (domestic) per call per ¼ hr. (minimum 1 hr.) per line per month per month Non-Recurring Rate per mailbox per month per month per month per month per button per month per month See Telecom Detailed Listing $0.0445 $0.10 $24.50 $16.75 $14.50 $225.00 $2.75 $3.75 $8.75 $2.00 $105.00 $16.00 $354.00 $652.00 $0.0445 $0.10 $24.50 $16.75 $14.50 $225.00 $2.75 $3.75 $8.75 $2.00 $105.00 $16.00 $354.00 $652.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Direct Charge Direct Charge Page 1 of 3 12/31/15 Department of Technology Management And Budget (DTMB) Service Rates Fiscal Year 2017 DTMB Service Category Unit of Service FY 2016 FY 2017 FY2017 Change Cause for Increase Data Services Connectionless Broadband Data Service (CBDS) $8,224.00 per month incl. backbone* Opt-E-MAN per month incl. backbone* 6.0M per month incl. backbone* $2,991.00 $2,991.00 4.5M per month incl. backbone* $2,551.00 $2,551.00 $0.00 3.0M per month incl. backbone* $2,108.20 $2,108.20 $0.00 High Band Width ** per month incl. backbone* $1,495.25 $1,495.25 $0.00 Medium Band Width ** per month incl. backbone* $1,495.25 $1,495.25 $0.00 Basic Band Width ** per month incl. backbone* $798.00 $798.00 $0.00 IP-VPN per month incl. backbone* $432.00 $647.22 $215.22 5.0 MB Switched Ethernet ** per month incl. backbone* $1,763.44 $1,763.44 $0.00 10.0 MB Switched Ethernet ** per month incl. backbone* $1,763.44 $1,763.44 $0.00 20.0 MB Switched Ethernet ** 50.0 MB Switched Ethernet ** per month incl. backbone* $4,762.60 $5,592.88 $2,225.40 ($2,537.20) $4,179.84 ($1,413.04) 100.0 MB Switched Ethernet ** per month incl. backbone* $7,305.11 $6,698.45 ($606.66) per line per month per network directory entry per month access per month per month per month per token per month per U per month per month $11.05 $10.75 $11.05 $10.75 $0.00 $0.00 $675.00 $3.10 $3.10 $3.10 $9.60 $240.00 $675.00 $3.10 $3.10 $3.10 $9.60 $240.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $28.00 N/A N/A $20.00 $1,980.00 $6,675.00 $1,980.00 $8,200.00 per opens per month per packs per month per sectors per month $5.50 $116.00 $0.0026 $5.50 $116.00 $0.0026 per hour per hour per gigabyte per month per gigabyte per month $20.00 $20.00 $4.40 $4.40 $20.00 $20.00 $4.40 $4.40 $0.00 $0.00 $0.00 $0.00 $0.00023 $0.00021 ($0.00) Variable per Configuration $8,224.00 $0.00 DS3 Variable per Configuration $0.00 Vendor costs increasing *Contact Telecom for installation & configuration options information - Final cost dependent on configuration options **Rate subject to contract changes Managed Data Lines Lansing Metropolitan Area Network (LMAN) LMAN Fiber Ring Access Charge ROAM VPN (includes mobile VPN) Secure ID Switch Room Co-Location Dedicated/Custom Firewall High Availability Network Port Connectivity 100/1000 MB Network Port Copper (Hosting Center) Basis Change 100/1000 MB Network Port Copper (Hosting Center) Basis Change Unisys Platform Production CPU Usage* Development CPU Usage* Tape Opens Disk (Dedicated Disk Packs) Disk (Shared Sectors) *Rate subject to adjustment for processor speed changes Data Warehouse (RDBC) Production CPU Usage* Development CPU Usage* Production Storage Development Storage *Rate subject to adjustment for processor speed changes Data Exchange Gateway Data Transfer* *Transfer rate reflects one way charge (inbound or outbound) File: Rate Fee Report PA 84 of 2015 per port per month per IP address per month per hour per hour per kilobyte per month Page 2 of 3 $0.00 $1,525.00 Reduced usage due to migration from Legacy platform $0.00 $0.00 $0.00 12/31/15 Department of Technology Management And Budget (DTMB) Service Rates Fiscal Year 2017 DTMB Service Category Open Systems Storage SAN Connected Storage* BCV SRDF File Based Storage (NAS, CAS) Backup & Recovery Hosting Services Server Monitoring Server Housing Unit of Service FY 2016 FY2017 Change Cause for Increase $1.20 $0.60 $1.20 $0.80 $0.32 $1.20 $0.60 $1.20 $0.80 $0.29 $0.00 $0.00 $0.00 $0.00 ($0.03) per server per month per U per month $115.00 $23.65 $115.00 $55.00 $0.00 $31.35 Server Support Technical Services Windows Operating System per server per month $475.00 $522.50 Windows Operating System Remote per server per month $570.00 $627.00 Enterprise VM Server Support - Windows per server per month $324.00 $324.00 Enterprise VM Server Support - Unix per server per month $437.00 $480.70 Enterprise VM Infrastructure - Tier 1 per VM server per month $175.00 $192.50 Enterprise VM Infrastructure - Tier 2 per VM server per month $210.00 $231.00 Enterprise VM Infrastructure - Tier 3 per VM server per month $252.00 $277.20 $47.50 Reduced usage due to migration from Legacy technology $57.00 Reduced usage due to migration from Legacy technology $0.00 Reduced usage due to migration from Legacy technology $43.70 Reduced usage due to migration from Legacy technology $17.50 Reduced usage due to migration from Legacy technology $21.00 Reduced usage due to migration from Legacy technology $25.20 Reduced usage due to migration from Legacy technology Enterprise VM Infrastructure - Custom* per VM server per month Variable per Configuration *Final cost dependent on configuration Citrix (Legacy) Enterprise Citrix Unix Operating System per server per month per user per month per server per month Direct Charge Direct Charge $25.00 $25.00 $546.00 $600.60 Unix Operating System Remote per server per month $656.00 $721.60 Solaris Operating System per server per month $546.00 $600.60 Log Management (TSEIM) (non-server) per event service per month per GB per month per GB per month per user per month $19.41 $19.41 $1.20 $0.32 $2.90 $1.20 $0.29 N/A Log Management (TSEIM) (access above 200 MB) Log Management (TSEIM) Backup and Recovery Single Sign-On IT Monthly Invoice Service Categories Information Services Data Center Scheduling & Data Entry Services Security Services Center for Shared Solutions Senior Staff Standard Staff Student Rate Cloud Storage Office Automation Rate (includes staffing economics & Alternate Browsers) Smart Device Management Service Fee Wireless Device Support Fee (Blackberry) DTMB 900 Fee Department Administration per gigabyte per month per gigabyte per month per gigabyte per month per gigabyte per month per gigabyte FY 2017 Variable per Configuration $0.00 $54.60 Reduced usage due to migration from Legacy technology $65.60 Reduced usage due to migration from Legacy technology $54.60 Reduced usage due to migration from Legacy technology $0.00 $0.00 ($0.03) Direct Charge Direct Charge Direct Charge Direct Charge Direct Charge Direct Charge per hour per hour per hour per gigabyte per work station per month $90.00 $75.00 $40.00 $0.35 $80.07 $90.00 $75.00 $40.00 $0.35 $86.18 per device per month $20.00 $20.00 per device per month Direct Charge Direct Charge ½% of prior yr. IT spend Direct Charge Direct Charge 1.60% of prior yr. IT spend Direct Charge Direct Charge Michigan.gov Allocated based on blended percentage 75% content & 25% page views Direct Charge Direct Charge Michigan.gov Web Development Michigan Business One Stop Direct Agency Charges per hour $90.00 $90.00 Direct Charge Direct Charge Direct Charge Direct Charge File: Rate Fee Report PA 84 of 2015 Footprint decreases & includes power upgrade for Lake Superior Hosting Center. Page 3 of 3 $6.11 Reduced usage $0.00 12/31/15