HRIR 3450 – A01 Summer Term 2015 Nicole Barnabé

LABOUR RELATIONS
HRIR 3450 – A01 Summer Term 2015
______________________________________________________________________
Instructor:
Nicole Barnabé
You can call me Nicole or Professor Barnabé.
Office:
Room 378, Drake Centre
Phone:
204-474-6683
Fax:
204-474-7545
Email:
[email protected] *
Office hours: Monday-Friday 9:00-10:00 or by appointment
Class time:
Monday-Friday 10:45-12:45
Class location: Drake 103
Exam:
July 27, 2015 1:30-4:30 in Drake 103
* It will generally be more effective to communicate with me by email, as I check that much
more frequently than I check voicemail.
COURSE DESCRIPTION
This course presents a basic introduction to the field of labour relations. It gives a balanced
perspective of the requirements and goals of both union and management and prepares students to
deal with labour relations issues in the workplace. The course will provide a historical context of
labour relations, the nature of the employment relationship and its legal framework, features of
collective bargaining and the politics of collective agreements, trade unions and collective
actions, the new management of work in unionized workplaces and the future of labour relations.
TEACHING METHODS AND PHILOSOPHY
It is assumed that all participants have an above-average interest in the subject matter.
Accordingly, the emphasis in the course is not on lecturing but on facilitating a learning
environment in which each person can develop and pursue his/her own professional interests. The
course will employ methods such as group work, reading outside the prescribed texts, speakers
from the "real" world, and case studies illustrating the changing nature of the business context.
This course will involve lectures, case studies, class exercises, team project, guest speakers, and
video presentations. Every class will require students’ active participation. It is expected that
students will attend every class on time and stay for the entire session. It is also expected that the
student will have completed the assigned readings and other preparation prior to class so that the
student can be actively involved in class exercises and discussions.
Nicole Barnabé and the University of Manitoba hold copyright over course materials,
presentation, lectures, and activities which form part of this course and are not copyrighted by
another body. You may record classes if you wish, but you may not upload them or share them
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with anyone outside the class membership for your particular section without explicit written
permission from Nicole Barnabé. All course resources are for the participant’s private study and
research.
COURSE GOALS
This course will provide students with an understanding of labour relations and unions in the
workplace. This course will prepare students to deal with labour relations in the workplace from
the perspective of management.
COURSE OBJECTIVES
A. In relation to understanding labour relations and unions in the workplace:
1. Students will be able to relate labour relations rules and legislation to practical
situations.
2. Students will demonstrate understanding of employee and employer rights,
duties, and obligations under the Canada Labour Relations Code and the
Manitoba Labour Relations Act.
3. Students will research relevant programs and describe them.
B. In relation to being able to manage labour relations in the workplace towards
optimal organizational outcomes:
4. Students will apply labour relations concepts to effectively deal with
management and union advocates.
5. Students will demonstrate understanding of how to maintain awareness of current
issues and best practices.
6. Students will demonstrate understanding of the objectives of unions and
employers in a unionized environment.
7. Students will demonstrate ability to work productively in groups.
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COURSE MATERIALS
Required: a notebook for handing in in-class assignments; this should be brought to class daily
and will be returned at the beginning of the following class. Preferred format is approximately
letter-sized with lined pages, such as http://www.staples.ca/en/Hilroy-1-Subject-Notebook-10-12-inch-x-8-inch-Assorted/product_14000_2CA_1_20001?kpid=14000&cid=PS:SBD:GS:n:n:SBD:58:21800&kpid=14000&gclid=CIPcg5Lai
sYCFQ-SaQodQH0Akw. Other slim formats (e.g., 1/2” or 1” three-ring binder with looseleaf
pages) are acceptable as well.
Required: technology that can connect to the Web: smartphone, tablet, or laptop. This should be
brought to class daily. Optionally, you may wish to download an application for completing
Kahoot quizzes (see getkahoot.com or kahoot.it for information). The website kahoot.it can be
used to complete quizzes, however, so the application is not required.
Required: Suffield, L. & Gannon, G.L. (2016). Labour Relations. 4th Ed. Toronto: Pearson
Canada Inc.
Older editions may be used but the student is responsible for any discrepancies between older
editions and the fourth edition of the text. The text is used as a well-organized reference for all
course materials, and the course is organized around the text’s structure. Readings will be
assigned and to maximize learning, students are expected to have completed the readings prior to
class.
Supplementary readings and videos will generally be made available on UMLearn.
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COURSE ASSESSMENT
Student progress will be assessed through the following:
Assignment/exam
Six (6) in-class quizzes
Labour relations report
Group project
Written overview
Presentation
Final exam
Participation
Value
30% (6 x 5%) – completed online – bring technology.
10 %
1%
14 %
30 %
15%
FINAL GRADES WILL BE SUBMITTED AS FOLLOWS:
90-100%
80-89.9%
75-79.9%
70-74.9%
A+
A
B+
B
65-69.9%
60-64.9%
50-59.9%
< 50%
C+
C
D
F
Please be aware that as this is not a quantitative course with objectively precise measures, I
reserve the right to round up at my discretion. Rounding will apply to all students in the same
fashion if it is used and rounding cutoffs will be published in UM Learn. No grades will be
rounded up until the end of the course.
Rubrics for the labour relations report, the group project, and participation are available in UM
Learn under Assessments: Rubrics.
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Course Assessment Details:
1. Quizzes (individual work) (30%):
Most quizzes will be conducted online through the kahoot.it website. If you wish, you can
download the application prior to the course; it can also be accessed through any web browser.
Quizzes will be geared towards recalling textbook material and material covered in class,
including relating principles and terms to specific examples. All Kahoot quizzes will be multiplechoice. There may also be quizzes provided through the UM Learn application. These quizzes
may include a variety of question formats.
Some quizzes will be used for formative assessment (checking your understanding) as well as for
summative assessment (evaluation for marks). Because of this, you are required to log into the
Kahoot quiz application using your real first and last name at all times. It will be made clear in
class which quizzes are intended to enhance your future learning and which quizzes measure your
existing knowledge for marks.
Dates for the quizzes will not be announced, as in a course that lasts 17 days, you must be current
with the material at all times.
These quizzes will support the learning outcomes of
- understanding employee and employer rights, duties, and obligations;
- understanding labour relations concepts which will be applied in practice;
- understanding union and employer objectives in a unionized environment.
This is individual work and you are not allowed to collaborate with others or seek help from
anyone other than me. Doing so constitutes academic dishonesty. Please ensure you read the
Academic Integrity Sheet attached to the course outline.
2. Labour Relations Report (individual work) (10%):
The assignment asks you to find a news story (past or present) about a labour relations issue.
Examples of news-making issues can range from a contentious certification or unfair labour
practice, to an appeal to a tribunal (i.e. equity issue), or to a strike, lockout, or major restructuring
that has important implications for a bargaining unit(s). Canadian Labour Reporter is on example
of a source from which to view current labour relation news stories. You are to apply a variety of
applicable course concepts and analytical tools to bring forth a comprehensive and balanced
report in the context of the field of labour relations. You are also expected to include discussion
of relevant labour programs. Research is expected (minimum of 3 reliable sources) and the paper
is to be formatted APA style. Include a bibliography page. For information on written work
requirements and electronic submissions, refer to the course syllabus under “additional
assessment notes”.
The following prompts can be used to organize your paper:
A. Introduction (1 paragraph).
Incident/case overview and relevant background information. (3/4 page)
B. Identify and analyze the major issues or questions involved by all sides. (1 page)
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C. Commentary concerning your opinion or position on the debate, based on labour relations
theory and concepts. Your assessments and insights need to be supported and substantiated
with research information and relevant course material. (3/4 – 1 page)
D. Conclusion (1 paragraph)
Your written report should be 1000 words, doubled-spaced in Times New Roman 12-point font,
plus a bibliography page and a title page. You may use headings to organize your paper.
This assignment supports the course objectives of:
-
Relating labour relations rules and legislation to practical situations
Researching relevant programs and summarizing them
Demonstrating understanding of how to maintain awareness of current issues and best
practices.
This is an individual assignment and you are not allowed to collaborate with others or seek help
from anyone other than me. Doing so constitutes academic dishonesty. Please ensure you read
the Academic Integrity Sheet attached to the course outline.
3. Group Project (group work) (15%)
This is a research-based assignment on a Canadian labour relations topic. Specific details about
this group project will be presented in class along with instructor marking criteria and written
instructions uploaded in the assignment drop box. There will be class time provided for your
group project but prepare for the bulk of the work to be completed outside of class time. You are
graded as a group for this project. Please refer to “group work” under course expectations and
policy in the course syllabus. For written expectations, refer to “additional assessment notes” of
the course syllabus. Detailed information and specific instructions will be handed out in class.
The project has two parts: the project overview and the class presentation. Please note the
following information regarding these three areas.
a) Project Overview: Each group is to submit an overview that provides a brief summary of
your labour relations topic, proposal for your presentation, assigned member roles/tasks and
a preliminary bibliography list. Your written overview should be 2 pages, double spaced plus
a preliminary bibliography page. The overview is worth 1% of your final grade.
b) Group Project Presentation: Each group is to present their research and findings to the
class. Groups have considerable leeway to their presentation but it should feature a
comprehensive examination of your labour relations topic in a balanced manner that is
carried out in a creative and integrative way to the class. Please provide a copy of your final
bibliography to your instructor on your presentation day, APA format. Please deposit your
PowerPoint slides and your final bibliography into the UM Learn dropbox the night before
your presentation day.
Specific detail about the project will be provided in class. Your group presentation is worth
14% of your final grade.
Social loafing occurs when a group member relies on the remaining group members to complete
group tasks, and does not contribute to group work. If you feel that a group member is not
adequately contributing to your group project, please respond as follows:
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1. Address your concerns with that group member as early, as directly, and as respectfully
as possible. Indicate your expectations of that group member, including specific
instructions for how he/she can contribute to the group.
2. If the individual is not responsive to your concerns, express them again via email, and
copy me on the email.
3. Agree upon a way in which that person can contribute to the group and notify me of your
solution by email.
4. If the problem persists, make an appointment for your group to meet with me. We will
attempt to resolve the problem together.
5. If this fails, leave the person’s name off the group project.
6. I will inform the group member that s/he will receive a zero. Note: I will only give a zero
if steps 1-4 have been followed. Remember that this is a condensed course, so start
your project as early as possible and address potential problems as early as possible.
This assignment supports the course objectives of:
-
Relating labour practices and legislation to practical situations
Applying labour relations concepts to effectively deal with management and union
advocates
Demonstrating understanding of the objectives of unions and employers in a unionized
environment
Ability to work productively in groups.
4. Final Exam (individual work) (30%)
This is a cumulative exam that will cover learning throughout the semester. Additional
information will be provided in class. Your final exam is worth 30%. Student identification is
required to write the exam on July 27.
This is individual work and you are not allowed to collaborate with others or seek help from
anyone other than me. Doing so constitutes academic dishonesty. Please ensure you read the
Academic Integrity Sheet attached to the course outline.
5. Participation (15%)
Participation will not necessarily be graded on quantity, but rather on quality of the student’s
contribution. One rule that will hold in class is that if someone hasn’t spoken yet during the
session and wishes to speak, that person gets precedence over another student who has already
spoken. Another is that mutual respect is critical - I do expect professional behaviour from all of
us. Disrespect to another student will have a negative impact on participation marks. Interfering
with other students’ learning will also result in losing participation marks.
You will frequently be required to hand in written reflections and questions at the end of the
class.
Good questions count as contribution to the class. A model of a stupid question is, “What time is
the 8 o’clock class?” - if you don’t understand something, asking for clarification is a good
question. If you don’t understand something, chances are very good that someone else in the class
doesn’t understand it either.
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Taking risks counts as good contribution as well - if you don’t know the answer but you provide
a plausible proposal for discussion, that’s valuable for classroom discussion. Chances are that you
won’t be so lost that you can’t even formulate a question, but if you are, take the risk of coming
to see me and I’ll help you.
Feedback to me also is a contribution. I’ll be asking about your learning styles, about whether
certain pedagogical approaches are useful to you, making improvements and changes to suit you
as we go along. I am always open to suggestions and comments.
Attendance is required for participation. A student who misses a class without justification will
lose five marks out of his/her participation mark. A student who misses three classes will receive
a zero on the entire participation mark (15%). Anyone who misses four or more classes will
receive an F for the course.
Please note that I consider doing work for another course to be simply bad time management and
therefore not justification for missing mine, and that I may request documentation to justify
missed classes. It is the responsibility of the student to sign the attendance sheet in each class.
Attendance cannot be marked for those who do not sign. Signing attendance for others is an act of
academic dishonesty and will be dealt with accordingly.
Your participation mark is worth 15% of your final grade. It will include attendance, as well as
active contribution to group discussions, participation in in-class learning activities, and serious
effort related to in-class assignments which will be submitted to me.
Your participation is designed to promote these learning objectives:
-
Understanding of employee and employer rights, duties, and obligations under the
Canada Labour Relations Code and the Manitoba Labour Relations Act.
Application of labour relations concepts to effectively deal with management and union
advocates.
Understanding of the objectives of unions and employers in a unionized environment.
Ability to work productively in groups.
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ADDITIONAL ASSESSMENT NOTES:
.
Assignments are to be handed in electronically to the course UMLearn drop box by the specified
time on the assignment due date. Assignments must be double spaced and typewritten. Always
keep a copy of your work. Use Times New Roman 12 font.
.
There will be a 5% deduction per late day. Assignments are not accepted after three days from the
due date. An exception to this applies only under special circumstances (e.g., medical) and
through consultation with your instructor and possibly supporting documentation from a medical
doctor.
.
All assignments should incorporate theory and concepts from the text, class lecture and course
material. These should be briefly explained, including how they apply to the particular situation
you are discussing. Inclusive language and formal writing is expected. Assignments require
application of basic rules of grammar, organization, spelling and good communication in
response to particular assignment questions and expectations. 10% of the mark on
.
All material referred to in any assignment MUST be appropriately referenced. Plagiarism is a
serious academic offence. Refer to the syllabus’ departmental academic integrity page.
.
All papers for this course should follow the APA (American Psychological Association) in-text
citation/documentation format (author’s last name, year of publication and page numbers). Copies
of the Publication Manual of the APA are available in the U of M libraries and bookstore. Be sure
to include a bibliography with your assignment, APA format.
.
Students wanting evaluative feedback prior to the voluntary withdrawal deadline date should email me to arrange a discussion time before class or to schedule an appointment.
.
I will re-grade work that is appealed. Grading appeals must include a detailed written description
of your concern and reasons why your mark should be changed (based on Labour Relations
themes). Subsequent to re-grade, your grade might raise, stay the same, or drop.
It is expected that students will write the examination on the scheduled date and time in the
specified location unless other arrangements have been made and agreed to by the instructor. In
the case of illness (accompanied by a doctor’s note) or extenuating circumstances, students
should notify the instructor within 24 hours of the missed exam, or they will be assigned a grade
of 0. If the reason for the absence is acceptable, the student will be required to write a make-up
final examination on a date specified by the Asper School of Business.
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Your expectations:
You can expect me to:
1. be in class ten minutes before the scheduled start time.
2. upload PowerPoint slides and other required materials the evening before the class, at the
latest.
3. be respectful to you.
4. respond to email within 24 hours on weekdays and 48 hours on weekends.
5. be fair.
6. provide written feedback on all assignments within a reasonable period.
7. be in my office during scheduled office hours unless changes have been specifically
communicated.
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COURSE SCHEDULE
Date
Thursday,
July 2
Topic
Introduction
to the course
and the
instructor
Chapter 1:
Introduction
to labour
relations
Friday, July
3
Chapter 2:
The
environment
Task before/during class
Before:
Be familiar with the course outline;
Read chapter 1 (pp. 1-14);
Prepare a short autobiography in your notebook to be submitted
in class.
If you wish, print out the PowerPoint materials prior to class so
that you can take notes on them.
During:
Form groups of 4-5 students for the project.
Discussion of final exam.
Before:
Read chapter 2 (pp. 17-38);
Read and prepare review questions 2, 4, 9, 13, 14, 15, 16, and 17
for small group discussion and quiz. (pp. 38-39).
Read the websites for
the Canadian Human Rights Commission (http://www.chrcccdp.ca/eng/content/i-want-know-more-about-human-rights) and
the Manitoba Human Rights Commission
(http://www.manitobahumanrights.ca/yourhumanrights.html) and
find the differences between human rights at the federal level and
the provincial level.
During:
Read discussion questions 5 and 6 (p. 39) for small group
discussion.
In-class reflection assignment.
Saturday
Sunday
11
Monday, July
6
Tuesday, July
7
Wednesday,
July 8
Thursday,
July 9
Friday, July
10
Chapter 3:
Unions:
objectives,
processes,
structure, and
history
Chapter 4:
Employers:
objectives,
processes, and
strategy
Chapter 5:
Governments,
labour relations
boards, and
other parties
Chapter 6:
Collective
bargaining
rights
Catch-up day
Before:
Read chapter 3 (pp.43-67);
Read and prepare review questions 1, 3, 4, 6, and 10 (p. 68)
Read and prepare web research item 2 (p. 69)
During:
Read discussion questions 3 and 4 (p.69) for small group
discussion.
In-class reflection assignment.
Before:
Read chapter 4 (pp. 72-82)
Read and prepare review questions 1, 2, 4, and 6 (p.82)
During:
Read and discuss in small groups discussion questions 1, 3, and
5 (pp 82-83)
In-class reflection assignment
Before:
Read chapter 5 (pp. 86-94)
Explore the Canada Labour Code
(http://laws-lois.justice.gc.ca/eng/acts/l-2/page-1.html;
http://laws-lois.justice.gc.ca/eng/acts/l-2/page-2.html#docCont;
and http://laws-lois.justice.gc.ca/eng/acts/l-2/page3.html#docCont up to Major Projects)
and the Manitoba Labour Relations Act
(http://web2.gov.mb.ca/laws/statutes/ccsm/l010e.php up to Part
I: Unfair labour practices and infringements of rights)
and compare and contrast them.
Read and prepare review questions 1, 2, and 3 (p. 95)
During:
In-class reflection assignment
Before:
Read chapter 6 (pp. 96-126)
Read and prepare review questions 1, 2, 3, 10, and 13 (p.127)
During:
Read and discuss in small groups discussion questions 4 and 7
(p. 128)
In-class reflection assignment
Conclusion of chapter 6 if required;
Case analysis and online research discussion;
TBD
Saturday
Sunday
12
Monday, July
13
Tuesday, July
14
Wednesday,
July 15
Chapter 7: The
collective
agreement
Chapter 8:
Negotiation of
the collective
agreement
Chapter 9:
Administration
of the collective
agreement
Before:
Read chapter 7 (pp. 145-178)
Read and prepare review questions 1 and 3 (p. 179)
Submit group project proposal to the UM Learn dropbox before
10 a.m.
During:
Read and discuss in small groups discussion questions 1, 6, and
8 (p. 179)
In-class reflection assignment
Before:
Read chapter 8 (pp 183-205)
Read and prepare review questions 1, 5, 8, and 9 (p. 206)
During:
Read and discuss in small groups discussion questions 1 and 8
(p. 207)
In-class reflection assignment
Before:
Read chapter 9 (pp 210-239)
Read and prepare review questions 1, 2, 10, and 16 (p. 240)
During:
Read and discuss in small groups discussion questions 3 and 5
In-class reflection assignment
Thursday,
July 16
Friday, July
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Chapter 9
continued
Chapter 10:
Contract dispute
resolution,
strikes and
lockouts
Before:
Read chapter 10 (pp 245-261)
Read and prepare review questions 2, 3, 5, 6, and 8 (p. 261)
During:
Read and discuss in small groups discussion questions 1, 2, and
3 (p. 262)
In-class reflection assignment
Saturday
Sunday
13
Monday, July
20
Tuesday, July
21
Wednesday,
July 22
Thursday,
July 23
Friday, July
24
Saturday
Sunday
Monday, July
27
Chapter 11:
Public sector
labour relations
Chapter 12:
Effects of
unionization and
employee
relations
programs
Group
presentations
Group
presentations
Group
presentations
FINAL EXAM
Before:
Read chapter 11 (pp 274-285)
Read and prepare review questions 1, 3, 4, and 6 (p. 286)
Submit your individual labour relations report to the UM Learn
dropbox before 10 a.m.
During:
Read and discuss in small groups discussion questions 2 and 3
(p. 286)
In-class reflection assignment
Before:
Read chapter 12 (pp. 289-306)
Read and prepare review questions 1-4 (pp 306-307)
During:
Read and discuss in small groups discussion questions 1, 3, and
4 (p. 307)
In-class reflection assignment
Submit presentation slides and bibliography to the UM Learn
dropbox before 10 a.m.
Prepare any last questions you have about the exam.
1:30 p.m.
Room Drake 103
Bring valid student ID, pens and/or pencils, water or other
fluids.
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ACADEMIC POLICY
1) Unclaimed Assignments:
Pursuant to the FIPPA Review Committee’s approved recommendations as of August 15, 2007,
all unclaimed student assignments will become the property of the faculty and will be subject to
destruction six months after the completion of any given academic term.
2) Religious Holidays:
The University of Manitoba acknowledges the right of all students to observe recognized holy
days of their faith. Please inform me as soon as possible of your intended absence(s). An absence
due to a religious holiday is not counted toward participation for this course.
3) Accessibility Services:
Students are encouraged to speak to the instructor and/or contact Accessibility Services at: 4746213 http://umanitoba.ca/student/resource/disability_services/ should special arrangements need
to be made to meet course requirements. This is in relation to students with documented
disabilities, temporary or chronic medical conditions requiring academic accommodations for
exams (i.e. private space) or during lectures.
4) University Email Policy
Effective September 1, 2013, the U of M will only use your university email account for official
communications, including messages from your instructors, department or faculty, academic
advisors, and other administrative offices. If you have not already been doing so, please send all
emails from your U of M email account. Remember to include your full name, student number
and faculty in all correspondence. For more information visit: http://umanitoba.ca/registrar/email_policy
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Academic Integrity
It is critical to the reputation of the Asper School of Business and of our degrees, that everyone
associated with our faculty behave with the highest academic integrity. As the faculty that helps
create business and government leaders, we have a special obligation to ensure that our ethical
standards are beyond reproach. Any dishonesty in our academic transactions violates this trust.
Section 8 of the University Policies, found in The University of Manitoba Calendar, addresses the
issue of academic dishonesty. Specifically, acts of academic dishonesty include, but are not
limited to:
 using the exact words of a published or unpublished author without quotation marks and
without referencing the source of these words
 duplicating a table, graph or diagram, in whole or in part, without referencing the source
 paraphrasing the conceptual framework, research design, interpretation, or any other
ideas of another person, whether written or verbal (e.g., personal communications, ideas
from a verbal presentation) without referencing the source
 copying the answers of another student in any test, examination, or take-home assignment
 providing answers to another student in any test, examination, or take-home assignment
 taking any unauthorized materials into an examination or term test (crib notes)
 impersonating another student or allowing another person to impersonate oneself for the
purpose of submitting academic work or writing any test or examination
 stealing or mutilating library materials
 accessing test prior to the time and date of the sitting
 changing name or answer(s) on a test after that test has been graded and returned
 the same paper or portions thereof for more than one assignment, without discussions
with the instructors involved
Group Projects and Group Work
Many courses in the Asper School of Business require group projects. Students should be aware
that group projects are subject to the same rules regarding academic dishonesty. Because of the
unique nature of group projects, all group members should exercise special care to ensure that the
group project does not violate the policy on Academic Integrity. Should a violation occur, group
members are jointly accountable unless the violation can be attributed to a specific individual(s).
Some courses, while not requiring group projects, encourage students to work together in groups
(or at least do not prohibit it) before submitting individual assignments. Students are encouraged
to discuss this issue as it relates to academic integrity with their instructor to avoid violating this
policy.
In the Asper School of Business, all suspected cases of academic dishonesty are passed to the
Dean's office in order to ensure consistency of treatment.
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ADDITIONAL RESOURCES
Writing and Study Skills Support
The Academic Learning Centre (ALC) offers services that may be helpful to you as you fulfill the
requirements for this course. Through the ALC, you may meet with a study skills specialist to
discuss concerns such as time management, reading and note-taking strategies, and test-taking
strategies. You may also meet one-on-one with a writing tutor who can give you feedback at any
stage of the writing process, whether you are just beginning to work on a written assignment or
already have a draft. Writing tutors can also give you feedback if you submit a draft of your paper
online. (Please note that the online tutors require 48 hours, from Mondays to Fridays, to return
your paper with comments.)
All Academic Learning Centre services are free for UofM students. For more information, please
visit the Academic Learning Centre website at umanitoba.ca/student/academiclearning/
You can also talk to a member of the Academic Learning staff by calling 204-480-1481 or by
dropping in at 201 Tier Building.
Student Accessibility Services
Student Accessibility Services (SAS) provides support and advocacy for students with disabilities
of all kinds: hearing, learning, injury-related, mental health, medical, physical or visual. Students
with temporary disabilities such as sprains and breaks are also eligible to use our services. SAS
acts as a liaison between students and the faculty and staff of the University of Manitoba as well
as support agencies within the province of Manitoba. Please phone: 474-6213 (voice) or 4749690 (TTY) for service.
Student Counselling Centre
Student Counselling Centre (SCC) offers individual, couple or family counselling in individual
and groups formats. Please phone: 474-8592 or visit SCC at 474 University Centre.
University of Manitoba Libraries (UML)
As the primary contact for all research needs, your liaison librarian can play a vital role when
completing academic papers and assignments. Liaisons can answer questions about managing
citations, or locating appropriate resources, and will address any other concerns you may have,
regarding the research process. Liaisons can be contacted by email or phone, and are also
available to meet with you in-person. A complete list of liaison librarians can be found by
subject: http://bit.ly/WcEbA1 or name: http://bit.ly/ 1tJ0bB4. In addition, general library
assistance is provided in person at 19 University Libraries, located on both the Fort Garry and
Bannatyne campuses, as well as in many Winnipeg hospitals. For a listing of all libraries, please
consult the following: http://bit.ly/1sXe6RA. When working remotely, students can also receive
help online, via the Ask-a-Librarian chat found on the Libraries’ homepage:www.umanitoba.ca/
libraries.
The English Language Centre
The English Language Centre has workshop and programs in advanced academic and healthsciences English. (Located at 520, University Centre)
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