GMGT 2070, Organizational Behaviour Asper School of Business Winter Term 2014-15

GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
GMGT 2070, Introduction to Organizational Behaviour
Sections A02 and A03
Professor: Dr. Lukas Neville
E-mail:
[email protected]
Class Time:
Tuesday
Section A02
Section A03
10:00-12:45
14:30-17:15
Office:
412 Drake Centre
Office Hours: Mondays, 15:30-17:00, or by appointment
Phone:
(204) 474-9061
Course Website:
http://universityofmanitoba.desire2learn.com
Course Summary and Objectives
This class is designed around two simple-sounding questions. First, what makes it difficult to
cooperate, coordinate and organize? And secondly, what can be done about it?
These two questions are at the heart of organizational behaviour. Contemporary working life
involves organizing. It requires working in teams and groups. It involves interdependence
and cooperation. And it demands coordination through networks, movements, coalitions,
alliances, and organizations, both formal and informal. In other words, when we work, we
often need to work together.
Over the course of twelve weeks together, we will address these two questions through ten
different thematic and theoretic lenses. Drawing on research and theory from a wide variety
of disciplines in the social sciences, we will examine what makes cooperation challenging to
achieve. And though class discussions, debates, case studies, games, exercises and
simulations, we will work together to identify ways of effectively managing the challenge of
organizing.
Of course, you will leave this course with a sound understanding of theory and research in
organizational behaviour. But more importantly, I would like for you to walk away from the
course armed with the skills to:
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Organize, lead and motivate people
Deal productively with conflict in groups and teams
Negotiate effectively
Arrive at better group decisions
Tap into the ideas and potential creativity in your group, team or organization
Use power and influence effectively in organizational life
Design effective structures for accomplishing shared goals
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Required Course Materials
Course textbook
Langton, Robbins & Judge (2011). Fundamentals of Organizational Behaviour, 5th edition.
Toronto: Pearson.
• Access codes not needed; feel free to buy a used copy
or share a copy with a classmate
• There are copies of the text on 1-, 2- and 24-hour
reserve at Cohen Library (Drake Centre)
• Online textbook rental is available through the U of M
bookstore website
• Don’t buy the wrong book! There is a hardcover book
by the same authors called ‘Concepts, Controversies,
Applications’ — this isn’t our text!
Casebook
• Available for purchase from the University of Manitoba campus bookstore
• Required for all students. Includes printed cases and a proof-of-purchase you must bring to
class in order to receive exercises and case material throughout the term
Top Hat
• System for in-class “prep checks”
• Answer using a web browser, using an iPhone or Android app, or by text message
• $20 term license (unlimited courses). Sign up at http://app.tophat.com
Additional Readings
• Most weeks contain additional readings beyond the textbook. These are free to you (they are
paid for by the university’s Access Copyright license), and are made available on
Desire2Learn.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Course sections
There are multiple sections of GMGT 2070 offered each term. Any section of 2070 will prepare
you equally well for further coursework in organizational behaviour and build many of the
same skills. Some classes even use the same textbook or have similar assignments.
However, these sections may differ from one another in a number of important ways. The
focus, specific topics, structure, exercises, grading criteria, assigned readings, and content of
evaluations are not necessarily the same between my sections and those taught by Prof.
Byrne, Prof. Kernaghan, or other instructors.
So, I’m afraid you cannot attend different instructors’ course sections from week to week. And,
since this class often uses in-class activities completed in pairs or groups, you may not attend
the Tuesday afternoon section if you’re enrolled in the Tuesday morning section (or viceversa). Please attend the class sections for your section only.
If you are not able to attend your scheduled class for a legitimate reason one week, please consult
the policy on absences later in the syllabus.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Assessment
Grading
The numeric grades earned in this course correspond to the following letter grades:
Letter Grade
Percentage
GPA
A+
90-100%
4.5
A
85-89%
4.0
B+
80-84%
3.5
B
75-79%
3.0
C+
70-74%
2.5
C
60-69%
2.0
D
50-59%
1.0
F
<50%
0
Your course grade is made up of six components, plus a potential bonus mark. The
components include both individual and group work. The components, and their weighting
in the calculation of your grade, are listed below:
Pre-Class Reflections
10%
In-Class Preparation Checks
15%
Group Case Project
20%
Individual Analysis
25%
Final Examination
30%
Total
100%
Bonus
2%
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Pre-Class Reflections 10%
Ten times throughout the term, you will be asked to complete an online reflection posted to
Desire2Learn. Each survey will be due on Sunday by midnight. The content of the reflection
will vary from week to week. It might ask you to apply something learned in the previous
week, explain an idea from the week’s readings, or fill out a survey related to a course concept
or activity. It may require you to write brief memos or summaries, or complete exam-style
short answer questions about your readings. These reflections will be marked on a very basic
scale: “Check” (1 point), “check-minus” (0.5 points), and zero. Missing or late reflections will
earn 0 points. Reflections that are complete but don’t demonstrate a clear understanding of
the concept will earn 0.5 points. Reflections that are complete, thorough, and thoughtful will
earn 1 point.
In-Class Preparedness Checks 15%
Each week, I will ask you a number of questions pertaining to your readings. These will be
simple true/false questions or multiple-choice questions. Some of these will be very easy —
they’ll simply check that you got the basic “take home” message from the week’s assigned
reading. Others will ask you to recall material from earlier weeks. Some will be labelled as
“tough questions”: They will ask about details and nuance from your readings. Over the
course of the term, you will answer 30 of these questions, each worth half a percent of your
mark. I view these as helpful preparation for the short-answer section of your final exam, and
some of the short-answer questions will be variants of the multiple-choice/true-false
questions you answer in class (in other words, the prep checks will give you a preview of some
of your exam content!) You will answer the prep checks using Top Hat (you can answer on a
laptop, a smartphone, or by text message).
Group Case Project 20% Due before class, Week 9
You will be randomly assigned to a group of 6 students to complete a group case analysis.
The case, Jieliang Phone Home A, B and C, describes a manufacturing operation in Dongguan,
an industrial city in China’s Pearl River delta, from the perspective of both a manager and a
line worker. The case is found in your casebook. You will be asked to diagnose the situation
and provide recommendations. Your focus should be improvements or changes that will
improve employee well-being and satisfaction while enhancing productivity and
performance. Your analysis should be based on concepts drawn from the course materials.
Your group will submit two deliverables. The first is a report (10 pages of text and 10 pages of
exhibits and appendices) that summarizes your analysis, recommendations, and
implementation plan. The second is a 10-minute video (involving all group members,
uploaded to D2L), presenting a summary of your analysis and recommendations to Precision
Electro-Tek’s management. Each deliverable is worth 10% and your group shares both marks
equally. A handout in the third week of class will assign groups and outline the full
expectations. In Week 4, you will craft a team contract setting out your team’s expectations
and responsibilities. See the section in this syllabus about firing group members for details
about managing absent or non-performing members of your team.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Individual Analysis 25%
Due before class, Week 14
You will submit an individual paper that reflects on one element of your Jieliang team’s
dynamics. You will choose one topic from the course (e.g., personality, culture, motivation,
conflict, ethics, etc.), and describe how this topic was meaningful to the performance and
cohesion of your team. You must develop a set of recommendations to guide future teams to
address the issues you describe. This assignment requires you to apply material and concepts
from your course readings, and requires you to read and apply research on the topic from
high-quality academic journals. An detailed outline of the expectations for this assignment
will be provided in Week 9.
Final Examination 30%
The final examination is a 3-hour exam. The exam will cover all the readings, class exercises,
cases, and group presentations. The format will be a mix of multiple-choice, short-answer,
case and essay questions. Details about the exam will be provided in class.
Research Bonus 2%
You may earn a 2% bonus in the course by participating in research being conducted by
Asper School of Business faculty. Details will be provided early in the term. You may sign up
for the research pool by creating an account at http://manitoba-asper.sona-systems.com.
Participation
There is no formal participation mark. However, this class hinges on case discussions, on
hands-on exercises and shared reflections, and on interaction between students. I start with
the assumption that you will arrive prepared and ready to engage with the material. I don’t
want to spend our class time counting how many times each student raises their hand. I want
our discussions to be genuine rather than forced. However, in the case of unexcused
absences or lateness, unpreparedness, unprofessional behaviour, or other indications that you
are not making a good faith effort to contribute to the class environment, I reserve the right
to reduce your final grade by up to 10%.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Class Schedule
Complete the assigned readings before class, and ensure you arrive ready to participate or
(when applicable) having completed the prep work for participation.
Some notes:
• This class does not have lectures that summarize your readings. The discussion, lectures and
exercises build on your readings; they do not replace them.
• Readings marked “D2L” can be downloaded in PDF from the course’s Desire2Learn page.
Class
Date
Topic
Readings
1
Jan 6
Welcome
No readings
2
Jan 13
Why is Organizing So
Hard?
Fisman & Sullivan (2013). Designing the job. In
The Org. New York: Twelve, pp. 34-66 (D2L)
LRJ Chapter 4
3
Jan 20
Motivating and
Setting Goals
Ordonez, Schweitzer, Galinsky & Bazerman
(2009). Goals gone wild. Academy of
Management Perspectives 23(1), 6-16. (D2L)
LRJ Chapter 5
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Jan 27
Working in Teams
Feb 3
Personality and
Culture
Edmondson (2012). A new way of working. In
Teaming. San Francisco: Jossey-Bass, 11-43.
LRJ Chapter 2
LRJ Chapter 10
LRJ Chapter 3
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Feb 10
7
Feb 17
Making Work
Meaningful
Amabile & Kramer (2011). The power of small
wins. Harvard Business Review 89(5), 70-80.
(D2L)
Reading week — no classes
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Class
Date
Topic
Readings
LRJ Chapter 8
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Feb 24
Mar 3
Barling (2014). Enough about leadership. Let’s
talk about followership! In The Science of
Leadership. Oxford: Oxford University Press,
269-298. (D2L)
Leading Others
Dealing with
Destructive People
Sutton (2007). The damage done: Why every
workplace needs the rule. In The No Asshole Rule.
New York: Warner Books, 27-52. (D2L)
Read The Jenner Situation (casebook)
LRJ Chapter 9
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Mar 10
Surowiecki (2005). Committees, juries and
teams: The Columbia disaster and how small
groups can be made to work. In The Wisdom of
Crowds. New York: Random House, 173-191.
(D2L)
Making Better
Decisions
LRJ Chapter 6
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Mar 17
Negotiating to Create
Value and Manage
Conflict
Malhotra & Bazerman (2007). Investigative
negotiation. Harvard Business Review 85(9),
72-78. (D2L)
Brockner (2006). Why it’s so hard to be fair.
Harvard Business Review 83(4), 122-129. (D2L)
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Mar 24
Being Fair
McClelland (2012). Shelf lives. Mother Jones,
37(2), 46-55 (D2L)
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Class
Date
Topic
Readings
LRJ Chapter 7
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Mar 31
Managing Power and
Office Politics
Pfeffer (2010). Power: Good for organizations,
good for you? In Power: Why Some People Have
It - And Others Don’t. New York: Harper Collins,
213-225. (D2L)
Read Thomas Green (casebook)
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Apr 7
Behaving Ethically
Bazerman & Tenbrunsel (2011). When we act
against our own ethical values. In Blind Spots.
Princeton: Princeton University Press, 38-60.
(D2L)
Read The MBA Oath (casebook)
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Apr
13-27
Final exam period; registrar-scheduled final exam time/date TBA
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
Policies
1. Classroom expectations
• I expect you to treat your classmates with dignity and respect, especially when there are
differences of opinion or when ideas are presented that are different than your own.
• I expect you to provide your classmates with opportunity and encouragement to
contribute. Share the airtime!
• I expect you to arrive at class having read the assigned readings and (when applicable)
prepared the cases. I will use ‘warm calling’ in class: I may call on you to comment or
answer a question. If you need more time to think about it, I can return to you later. But
the expectation is that you will be familiar with the readings and prepared to engage in
the discussion.
• You must be ready to respond to Prep Check questions using Top Hat. If your phone or
laptop has battery issues, bring a charger with you to class.
• I expect you to make judicious use of personal technology during class time.
2. Course updates and news
Important updates, course materials, news, and changes will be communicated via the course
website on Desire2Learn (D2L). You are responsible for checking it regularly. The instructor
may also email students using their official University of Manitoba email address; check yours
regularly. Your assignments are also to be uploaded (ideally in PDF format) to D2L.
3. Email policy
Please feel free to email me with questions ([email protected]) with ‘2070’ in your
subject line.
I will respond to all emails within 48 hours. I will try to respond to your questions by email,
but if doing so is impractical, I will arrange with you to meet for office hours. Please note that I
will not answer any questions related to course material in the 48-hour period before the final
exam. Bring your concerns to me more than two days before the exam, so I have the time to
adequately address your questions.
Please direct email inquiries to the TAs directly only if I have instructed you to do so. Grade
appeals will not be handled by the TAs.
4. Late penalties
In general, contact me as soon as you know or suspect that you may be late in submitting an
assignment. As is the case in the workplace, there is more that can be done if you try and
make arrangements well in advance than if you simply fail to complete your work.
The general policy is as follows:
• Pre-class reflections are due at midnight on the Sunday before class. Late reflections are not
accepted.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
• In-class preparation checks can occur at any point during the scheduled class time (e.g., at
the beginning; at the end). If you arrive late or leave early, you may miss these marks. See
the policy on absences in the next section.
• Late submissions of either the group report or the group video will be penalized at 10% per
day (including weekends).
• You must have submitted your Team Contract before submitting the report and video. I will
not accept report or video submissions from any group who has not submitted their Team
Contract.
• Late submissions of the individual reflection will be penalized at 10% per day (including
weekends).
5. Absences
• Planned absences
In the case of a legitimate planned absence from the class, please email the instructor
([email protected]) one week (7 days) before your planned absence. The class
frequently involves paired or group activities, and early notice allows the instructor to make
alternate arrangements, where possible. Legitimate absences include religious observances
or recognized holy days of your faith, conferences and case competitions, varsity athletic
tournaments, or previously scheduled medical appointments. Absences for holidays (e.g. a
trip extending past the end of reading week) or quotidian non-class conflicts (e.g., shifts at
work, regular group meetings, club meetings, team practices, intramural sports, etc.) will not
be permitted.
• Unplanned absences
There are also a range of legitimate reasons for being suddenly unable to attend a class
(illness, family emergencies, etc.) If you will be absent for a legitimate reason, let me know
([email protected]) as soon as you can. You will be expected to provide
appropriate documentation upon your return to class.
In the case of legitimate absences, in-class prep check marks may be reweighted or alternate
assignments provided, at the instructor’s sole discretion.
Absences for the final exam are not covered by this policy, and will follow the academic
regulations outlined by U of M policy.
6. Deferred exams
Effective September 2005, the Department of Business Administration has instituted a policy
which provides ONE DATE ONLY for students who have deferred their final exams. The
deferred final exam date has been pre-set for May 8, 2015 at 1:00 p.m., Room TBD. This does
not apply to take home final exams.
Please refer to University of Manitoba’s Policy 1305 – Exam Regulations (http://umanitoba.ca/
admin/governance/governing_documents/academic/454.htm) or the Undergraduate
Program Office for rules and regulations concerning deferred exams.
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
7. Unclaimed assignments
Pursuant to the FIPPA Review Committee’s approved recommendations as of August 15, 2007,
all unclaimed student assignments will become the property of the faculty and will be subject
to destruction six months after the completion of any given academic term.
Please refer to University of Manitoba’s Policy 1305 – Exam Regulations (http://umanitoba.ca/
admin/governance/governing_documents/academic/454.htm) or the Undergraduate
Program Office for rules and regulations concerning deferred exams.
8. Grade reviews
If you feel there has been an error in the grading of your coursework or exams, please contact
me by email with your concern. Allow me a minimum of 48 hours to re-read your pre-class
reflection/assignment/exam, and I will meet with you in office hours to address your concerns
and explain the grading. I will not do ‘on the spot’ reviews out of fairness to you -- I don’t want
to make snap decisions without the chance to carefully review your work and the grade
assigned.
If the issue cannot be resolved, a formal appeal of grades may be made up to ten working
days after the grades for the term work have been made available to the student.
9. Special learning needs
Students with special learning needs (who, for legitimate reasons, require extra time to write
the exam, or who require aids or other supports) should advise me of this (with
accompanying documentation from disability services) during the first two weeks of the
course in order to organize suitable accommodation and assessment arrangements. Students
for whom English is an additional language (including exchange students) may bring a paper
or electronic translation dictionary with them to exams. Use of translation aids must be
consistent with the policy on academic integrity.
10. Voluntary withdrawal
The last day for voluntary withdrawal without academic penalty is March 19, 2015.
11. A message I am required to paste into my syllabus but don’t actually care about
IMPORTANT: Effective September 1, 2013, the U of M will only use your university email
account for official communications, including messages from your instructors, department or
faculty, academic advisors, and other administrative offices. If you have not already been
doing so, please send all emails from your UofM email account. Remember to include your full
name, student number and faculty in all correspondence. For more information visit: http://
umanitoba.ca/registrar/e-mail_policy.
12. Citation style
Your assignments must make consistent and thorough use of citations using a standard
citation style (MLA, APA or Chicago are all okay). Information on citation styles can be found
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
online through the University of Manitoba libraries (http://umanitoba.ca/libraries/units/
infolit/student/citing_sources.html). Please recall that thorough and careful citation is vital to
maintaining academic integrity in your work.
13. Academic integrity
Familiarize yourself with the Academic Integrity Policy that follows. Please think of the policy
not just as rules to be followed, but as principles to be faithfully lived by. If you are have any
doubts about whether a particular course of action is appropriate, err on the side of integrity.
Do not hesitate to ask me if you have questions or encounter a “grey area”. I care deeply about
academic integrity and I will enforce the University and School’s policies on this matter.
It is critical to the reputation of the Asper School of Business and of our degrees, that
everyone associated with our faculty behave with the highest academic integrity. As the
faculty that helps create business and government leaders, we have a special obligation to
ensure that our ethical standards are beyond reproach. Any dishonesty in our academic
transactions violates this trust. Section 8 of the University Policies, found in The University
of Manitoba Calendar, addresses the issue of academic dishonesty. Specifically, acts of
academic dishonesty include, but are not limited to:
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using the exact words of a published or unpublished author without quotation marks
and without referencing the source of these words
duplicating a table, graph or diagram, in whole or in part, without referencing the
source
paraphrasing the conceptual framework, research design, interpretation, or any other
ideas of another person, whether written or verbal (e.g., personal communications,
ideas from a verbal presentation) without referencing the source
copying the answers of another student in any test, examination, or take-home
assignment
providing answers to another student in any test, examination, or take-home
assignment
taking any unauthorized materials into an examination or term test (crib notes)
impersonating another student or allowing another person to impersonate oneself for
the purpose of submitting academic work or writing any test or examination
stealing or mutilating library materials
accessing test prior to the time and date of the sitting
changing name or answer(s) on a test after that test has been graded and returned
submitting the same paper or portions thereof for more than one assignment, without
discussions with the instructors involved
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GMGT 2070, Organizational Behaviour
Asper School of Business
Winter Term 2014-15
University of Manitoba
I.H. ASPER SCHOOL OF BUSINESS
MEDICAL ABSENTEEISM FORM
STUDENT IDENTIFICATION: (PLEASE PRINT CLEARLY)
_____________________
Last Name
_______________
First Name
___________
Middle Initial
_______________________________
U of M Student Identification Number
_________________________________
Course #
________________________________________
Instructor Name
________________________________
Student’s Signature
_______________________________
Date
TO BE COMPLETED BY THE ATTENDING PHYSICIAN: (after the above section is completed)
(PLEASE PRINT CLEARLY)
___________________________________
Physician’s Last Name
__________________________________
Street Address
________________________
Telephone Number
_________________________________
Physician’s First Name
_________________________________
City, Province
________________________
Fax Number
___________
Middle Initial
___________
Postal Code
To the attention of the physician: Your evaluation of the student’s condition is being used for the
purpose of determining whether or not the student has a valid reason to miss an important exam or
assignment. Your professional evaluation is necessary to ensure that only valid cases are excused.
I certify that the nature of the student’s condition is severe enough to prevent the student from
taking an exam or completing an assignment. If requested, my associates or I will verify for the
above named instructor/administrator that this information is accurate.
The student’s condition will likely span the following dates:
______________________________
(Indicate start date)
until
______________________________
Physician’s Signature
_______________________________
(Indicate end date)
______________________________
Date
NOTES TO PHYSICIAN:
•
Please make a note in the student/patient’s file indicating that the student has given the above named instructor/
administrator permission to verify with you, your staff, or your colleagues, that the information contained on
this form is correct. Thank you for your professional evaluation of this student’s condition.
•
PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT INDICATES THE STUDENT
VISITED YOUR OFFICE.
NOTES TO STUDENT:
•
The use of this form is at the option of the student. However, in order to obtain an excused absence for an
assignment or exam the student must obtain a doctor’s certification that the student’s condition is severe enough
to prevent the student from taking the exam or completing the assignment.
•
It is NOT SUFFICIENT to provide a note that only indicates the student visited the doctor’s office.
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