ORIENTATION MANUAL Welcome from the Department Head COLLEGE OF MEDICINE
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ORIENTATION MANUAL Welcome from the Department Head COLLEGE OF MEDICINE
ORIENTATION MANUAL COLLEGE OF MEDICINE DEPARTMENT OF FAMILY MEDICINE Faculty of Health Sciences Welcome from the Department Head Welcome to the “family” of Family Medicine! The department is working hard, doing important and innovative work, and we are glad to have you on the team. I hope your orientation helps you to feel more comfortable, but rest assured, if you have questions, the extended team is here to help. You will find the department’s work is diverse in scope and distributed in nature. Be patient with yourself as you learn the ropes and get to know the players. While the learning curve can be sharp, you will find that you will get up to speed most quickly if you read this document and attend the orientation day. Again, welcome! We hope your time here brings valuable experiences and allows you to form lasting relationships. We look forward to working with you and benefitting from the talents you bring. Dr. José François, MD, CCFP, M Med Ed Medical Director, Family Medicine Primary Care Programs, WRHA Head, Department of Family Medicine College of Medicine, Faculty of Health Sciences, University of Manitoba For more information, contact [email protected] or visit umanitoba.ca/faculties/health_ sciences/units/family_medicine. CONTRIBUTORS Brenda Catchpole, MHA, former Administrative Director Anita Ens, PhD, Medical Education Specialist Gerald Konrad, MD, Acting Research Director and Unit Director, Family Medical Centre Carol Styles, MPH, former Chair, Interprofessional Faculty Group ACKNOWLEDGEMENTS AND CREDIT The University of Ottawa Department of Family Medicine graciously offered permission to use the 2013 version of their manual. Find it at www.familymedicine.uottawa.ca. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK TABLE OF CONTENTS Introduction3 The Department of Medical Education (Med Ed) 8 DFM Mission4 International Medical Graduate (IMG) Programs8 Introduction to the University of Manitoba (UM) College of Medicine 4 Committees9 Faculty Appointments 4 Library Services at the College of Medicine 10 DFM Organizational Chart 12 DFM Streams and Sites 14 Academic Job Descriptions 14 DFM at your Fingertips 14 Office of Professionalism and Diversity4 Introduction to the Department of Family Medicine 5 Undergraduate Medical Education6 Postgraduate Medical Education 7 Research15 The Division of Continuing Professional Development (CPD) 8 Top 5 Things to remember about DFM Research DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK 15 2 Introduction The University of Manitoba’s Department of Family Medicine has grown rapidly in the last 10 years. In 2004, the department offered 24 new residents placements, compared to the 57 placements we offer today. The years between 2004 and 2014 have also seen the addition of the Bilingual Stream, the Northern Remote Stream, and the development of residency programs in Steinbach, Boundary Trails (Morden/Winkler), Brandon, and Portage la Prairie. important to support the good work that all Department of Family Medicine members are doing. Thank you for being a part of our team. It is our hope that this manual will provide the information to answer your basic questions about your role within the department. In addition, we hope you will refer to it throughout the year to remind yourself of policies, to access resources, and identify supports. The need for committed, knowledgeable preceptors has accordingly increased. With the expansion of programs, residents, and faculty, a structured orientation becomes Turtle River Medical and Dental Centre, one of our many Family Medicine training sites in the Dauphin/Prairie Mountain Health Region area. 3 umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine The College of Medicine The College of Medicine at the University of Manitoba has 27 academic departments, institutes, and administrative units. Serving a student population of 1,255 are approximately 1,630 faculty members and 400 support staff. For a detailed listing, consult the following websites: Programs: http://umanitoba.ca/ faculties/medicine/education/ Departments and Units: http:// umanitoba.ca/faculties/medicine/ units/index.html FACULTY APPOINTMENTS In the College of Medicine, the following ranks are assigned to the teaching role faculty members assume. • Lecturer • Assistant professor • Associate professor • Full professor Promotion from one rank to the next depends on a number of factors that are usually captured on a curriculum vitae. The Department of Family Medicine has a promotions committee that considers applications for promotion and assists individuals in understanding and undergoing the process. The chair of the committee is always available to discuss your current and potential rank with you. OFFICE OF PROFESSIONALISM AND DIVERSITY Dr. Samia Barakat, former Associate Dean Professionalism, wrote, “Medical professionalism is the keystone of the social contract between medicine and the public at large.” To completely integrate a professional culture that upholds core values for patients, learners, and faculty, Barakat suggests that attributes of professionalism need to be embraced, taught, and articulated at multiple levels, including in review and assessment of learners and faculty. Concepts related to the development of attendant skills, attitudes and behaviours are outlined on the website and include: • Maintenance of competence • Ethical behaviour • Integrity • Honesty • Altruism • Service to others • Adherence to professional codes • Justice • Respect for others • Self regulation For complete information, visit: http:// umanitoba.ca/faculties/medicine/ professionalism/index.html. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK Department of Family Medicine Values The nine Department of Family Medicine Values provide the foundation for our work: 1. Exemplary education based on an appropriate balance between education and patient care that develops family physicians of the highest calibre. 2. Self-awareness, self-regulation, and lifelong learning. 3. An environment of mutual support and respect within the department, aligning common goals and building on our collective skills. 4. Organizational wellness, healthy life skills in faculty, students, residents, and staff that balance professional and personal life and makes time for celebration. 5. Interdisciplinary collaboration that fosters the coordination of the best health care for patients within the context of family and community. 6. Excellence in research and scholarly activity. 7. Collaboration with local, provincial, and national bodies, and other departments within the university to promote our goals. 8. Effective and open communication that fosters trust. 9. Leadership and advocacy for issues in primary health care in our communities. 4 INTRODUCTION TO THE DEPARTMENT OF FAMILY MEDICINE PROGRAM OVERVIEW The Department of Family Medicine provides medical education in three primary areas: The majority of this teaching is done in the midst of primary care clinic and hospital in-patient units; we see provision of primary and secondary care as an important part of our role as well. • We participate in the education of undergraduate medical students under the leadership of the office of Undergraduate Medical Education. Additionally, as an academic unit, we have an obligation to participate in the development of knowledge related to our field; as such, research is another component of our work. • We provide a residency training program, which accepts learners who have finished their undergraduate degree in medicine and would like to study for approximately two years to become a family physician. Finally, all of this teaching, patient care, and research requires a fair amount of administration. The administrative duties comprise the final significant area of our work. • We provide enhanced skills training programs for family doctors who would like to develop more advanced skills in a particular area of study (such as palliative care, or care of the elderly). The department uses a collaborative learning model (see graphic below) that engages faculty from a variety of health care professions. Whole-person medicine is taught through patient-centred care and other formal and informal learning experiences. Additionally, we participate in the training of a wide range of other health care professionals, such as nurse practitioners, physician assistants, and pharmacists. Family Medicine Teaching Clinic Interprofessional Collaboration Model (IPC) 5 umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine Undergraduate medical education After completing a bachelor’s degree (typically a BSc), aspiring physicians need to complete a four-year degree in medicine (undergraduate medical education, or UGME), after which they are awarded their MD. This training is coordinated by the undgraduate medical education (UGME) office and most departments, including Family Medicine, contribute to that training. The first two years of training, Med 1 and 2 (pre-clerkship), tend to involve much classroom learning. The third and fourth years of training, Med 3 and 4, make up clerkship. During this time, all clerks participate in a six-week clinical experience in family medicine and may choose additional elective time with the department. After successful completion of these four years, an MD degree is awarded by the university, and the successful student becomes a doctor, although their ability to practice is very limited still. For more information, visit http://umanitoba. ca/faculties/medicine/education/ undergraduate/index.html. Once students have completed their UGME and Medical Council of Canada (MCCEE and MCCQE) exams, they apply to the Canadian Resident Matching Service (CaRMS) to indicate their choice of internship for specialization. DFM Undergraduate Training Program Together with UGME, the Department of Family Medicine offers a clinical skills curriculum for pre-clerkship students in their first two years of medicine. Clinical interviewing is combined with exam components of a family practice in blocks of learning. Our involvement in teaching undergraduate students is critical because it helps them determine whether family medicine is a specialty they wish to pursue. This exposure and the meaningful interactions within a family medicine context help to dispel any myths students may believe, which may be barriers in their consideration of Family Medicine as a career choice. A preceptor manual, clerkship course of study book, and family medicine elective information can all be found on the website. If you are interested in teaching academic sessions in pre-clerkship or clerkship or serving as a problembased learning tutor, please contact the undergraduate program director. For additional information about the undergraduate program, please visit http://umanitoba. ca/faculties/medicine/units/ family_medicine/undergrad/ index.html. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK Near the end of their undergraduate careers, individuals must select the specialty they wish to pursue. After selection, the student then applies to a residency program through CaRMS, which matches learners and residency positions across the country. Each residency program conducts independent selection processes. At the University of Manitoba, the selection process involves file reviews of the over 1,000 applications and interviews with approximately 200 candidates. If you are interested in participating in this process, please let the postgraduate director know. Undergraduate Program - key contacts Dr. Amanda Condon Director, Undergraduate Education 204-938-5077 OR 204-938-5050 [email protected] Ms. Debi Prysizney Educational Program Assistant, Pre-clerkship 204-789-3390 [email protected] Ms. Cathy Higham Educational Program Assistant, Clerkship, Electives, Med III Obstetrics 204-789-3801 [email protected] 6 Postgraduate medical education Founded in 1883, the University of Manitoba has been offering quality medical education and training to physicians and surgeons for over 125 years. There is an expectation that the 59 training programs currently offered through Postgraduate Medical Education are accredited by the Royal College of Physicians and Surgeons of Canada (RCPSC) or the College of Family Physicians of Canada (CFPC). A core curriculum has been developed to address the curricular elements that cross all of the residency programs in the College of Medicine. A number of these may be completed online at http://umanitoba.ca/faculties/medicine/education/pgme/ core_curriculum.html. The postgraduate medical education (PGME) website also hosts policies and procedures as well as information on professionalism and diversity. In addition, faculty may familiarize themselves with VENTIS, the curriculum management system that will be used for scheduling, assessment, trainee, portfolio, and reporting (e.g., field notes). In July 2014, VENTIS became operational for basic processes. For more information, visit http://umanitoba.ca/faculties/ medicine/education/pgme/postgrad.html. DFM Postgraduate Training Program Residency Program The University of Manitoba’s Family Medicine residency program is accredited by the College of Family Physicians of Canada (CFPC). Accordingly, the curriculum is driven by The Red Book, a document produced by the CFPC, which outlines specific standards for family medicine residency programs. Family Medicine residents may choose between five learning streams to meet their practice interests: urban, rural, bilingual (French/English), three-year integrated care of the elderly, and Northern Remote. In addition to the basic two-year postgraduate program, enhanced skills training is offered in six areas: Family Practice Anesthesia, Care of the Elderly, Emergency Medicine, Cancer Care, Palliative Medicine, and Primary Care Sports and Exercise Medicine. For more information, please visit http://umanitoba.ca/ faculties/medicine/units/family_medicine/medfaculty/6334. html Postgraduate program - key contacts Dr. Bruce Martin Director, Postgraduate Education Program 204-272-3186 [email protected] 7 Ms. Shannon Rankin Postgraduate Coordinator/Secretary 204-977-5663 [email protected] umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine Divisions and departments The Division of Continuing Professional Development The Department of Medical Education The Division of Continuing Professional Development (CPD) within the College of Medicine delivers programs aimed at health professionals in practice, keeping them current in their field of practice. Previously known as CME (continuing medical education), the name was changed to reflect the broader audience that CPD, in practice, engages. Members of the Department of Medical Education (Med Ed) offer educational development and faculty development programs that help the College of Medicine achieve its academic mission in those areas. As such, programs are focused on supporting and improving teaching, improving curriculum, and helping the university achieve educational priorities such as accreditation, curriculum renewal, and social accountability. Family Medicine faculty may take part in any of the workshops or educational series offered and may solicit consultation from Med Ed personnel by special request. Many workshops offer CFPC Mainpro credits. The CPD unit within the division of CPD focuses its activities on improving the health of Manitobans, helping to ensure health professionals practice in a current, evidence-based manner. Activities include the Rural CPD series, the Bannatyne Campus program, and accreditation of events. For more information on CPD, visit http://umanitoba.ca/ faculties/medicine/education/continuing_med_ed/. For more information, visit http://umanitoba.ca/faculties/ medicine/education/ed_dev/index.php. International Medical Graduate programs There are two streams for International Medical Graduates (IMGs) participating in Family Medicine programs at the University of Manitoba. 1) The International Medical Graduate Assessment for Conditional Licensure (IMGACL), for IMGs who are ready to practice medicine independently 2) The Medical Licensure Program for International Medical Graduates (MLPIMG), for IMG physicians who require some training before practicing in Canada Participating physicians will practice medicine in Manitoba for return of service. For more information on all IMG programs and the application process, visit http://umanitoba.ca/faculties/medicine/education/ imgp/overview.html. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK 8 Committees M any family medicine processes are supported and monitored by the work of committee members. You are welcome to contribute to the energy of the department in this area. The chart below shows the various committees and their membership. For more information on committee terms of reference, visit http://umanitoba.ca/faculties/health_sciences/ medicine/units/family_medicine/8194.html. Department Council Department Head Chair: Dr. José François Dr. José François Admin Support: Harrison Samphir Promotions Committee Chair: Dr. Jeff Sisler Recorder: Alanna Sadgrove Research Committee Chair: Dr. Gerald Konrad Recorder: Sylvia Froese Inter-Professional Faculty Committee Chair: Gwenn Kydd Undergraduate Education Committee Chair: Dr. Amanda Condon Recorder: Recorder: Debi Prysizney Inter-Professional Faculty Group Family Medicine Interest Group Chair: G. Kydd Faculty Lead: Dr. J. Edye-Rowntree Recorder: Executive Management Strategic Council Chair: Dr. José François Recorder: Harrison Samphir Chair: Dr. José François Recorder: Harrison Samphir Postgraduate Education Committee Chair: Dr. Bruce Martin Recorder: Harrison Samphir Enhanced Skills Sub-committee Chair: Christine Polimeni Recorder: Brittany Bowman Recorder: K. Smith Curriculum Review Committee Chair: Dr. E. Halmarson Recorder: H. Samphir Academic Curriculum Sub-Committee Resident Progress Sub-Committee Chair: A. Ens Chair: Dr. T. McCormack Chair: Dr. C. McFee Recorder: H. Samphir 9 Faculty Development Committee Recorder: umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine Faculty of Health Sciences library services Evidence-based practice is only a few clicks away! As a University of Manitoba employee or faculty member, you have full access to reputable research and scholarship at your fingertips. But first, activate your username and password here: https://iridium.umanitoba.ca/. You will need these when applying for your library card. From the website, click the “create your UMnetID” link, which will walk you through the process. Your University of Manitoba employee card can be obtained at Neil John MacLean Library where you will also apply for a library account. To obtain library privileges, your name needs to show up in the system, so it’s probably a good idea to phone the library ahead of going there. After obtaining your library card, you can check account information at http:// lrpapp.cc.umanitoba.ca/uhtbin/cgisirsi/ x/0/0/57/1/69/X/BLASTOFF?user_ id=WUML (see image below). Many libraries From the family medicine subject-specific guide, you can see the various hospital libraries where you can access resources. • Sister St. Odilon Library (Misericordia) • Bill Larson Library (Grace Hospital) • Seven Oaks General Hospital Library • Carolyn Sifton - Helene Fuld Library (SBGH) • Victoria General Hospital Library • Concordia Hospital Library Site librarians are willing and equipped to help faculty, residents, and staff with a wide variety of research and information requests. • College of Medicine Archives • HSC Library • HSC Knowledge Cafe • J.W. Crane Memorial Library (Deer Lodge) • Neil John Maclean Health Sciences Library • Riverview Virtual Library Librarians can help Librarians are trained and proficient in helping with literature searches. However, their services extend well beyond lit searches, for example, they can offer or support education and training requests and will even do “house calls.” DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK 10 To make your searching easier, the librarians have created a family medicine-specific virtual site: http://libguides.lib. umanitoba.ca/familymedicine. The screenshot below shows the layout of the page. 11 umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine Department organizational chart DR. JOSÉ FRANÇOIS DEPARTMENT HEAD ASSOCIATE HEAD ADMIN. DIRECTOR DR. DON H. KLASSEN ASSOCIATE HEAD, DISTRIBUTED MEDICAL EDUCATION ADMINISTRATIVE ASSISTANT RESEARCH Director: Dr. Gerald Konrad Research Associates: Sylvia Froese, Gayle Halas Research Facilitator: Lisa LaBine Data Manager: Bill Peeler UNDERGRADUATE Director: Dr. Amanda Condon Program Assistant, Pre-Clerkship: Debi Prysizney Education Assistant, Clerkship: Cathy Higham BETH LLOYD EDUCATIONAL SUPERVISOR Audrey Golondrina Susan Snusher Donna Anderson Jacquie Thiessen Debi Prysizney Cathy Higham Michelle Jubenvil Kate Smith Kathy Egan BUSINESS MANAGER BRITTANY BOWMAN FINANCIAL ASSISTANT POSTGRADUATE Director: Dr. Bruce Martin Program Coordinator/Secretary: Shannon Rankin SECTION OF PALLIATIVE MEDICINE COMMUNICATIONS OFFICER ALANNA SADGROVE ASSISTANT TO ADMIN. DIR. Section Head: Dr. Mike Harlos Undergrad Coordinator: Dr. Tim Hiebert Rotation Coordinator: Dr. Fiona Crow FACULTY DEVELOPMENT Director: Dr. Christine Polimeni Assistant: Brittany Bowman DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK 12 For the most up-to-date version, see our website. RESIDENCY STREAMS URBAN STREAM Family Medical Centre Unit Director: Dr. Gerald Konrad Asst. Director, Education: Dr. Mary Jane Jamieson Program Assistant: Susan Snusher Kildonan Medical Centre Unit Director: Dr. Tunji Fatoye Asst. Director, Education: Dr. Iain McGregor Program Assistant: Audrey Golondrina BILINGUAL STREAM Centre de santé Assoc. Director: Dr. Chantal Fréchette NORTHERN REMOTE STREAM Northern Connection Medical Centre Unit Director: Dr. Joanna Lynch Asst. Director, PGY2 Education: Dr. Joanna Lynch Asst. Director, PGY1 Education: Dr. Ian Whetter Education Coordinator: Program Assistants: Jacquie Thiessen, Donna Anderson Office Assistant: Harrison Samphir RURAL STREAM Parkland Family Medicine Residency Unit Unit Director: Dr. Scott Kish Asst. Director, Education: Dr. Scott Kish Site Liaison: Dr. Mike Penrose Surgical Liaison: Dr. Anthony Wiens Obstetrical Education Coodinator: Dr. Fred Fjelsted Psychiatry Education Coordinator: Dr. Jason Scott Geriatric Education & PGY1 Education Coordinator: Dr. Trina Mathison MSK Education Coordinator: Dr. Shaun Gauthier Program Assistant: Michelle Jubenvil Education Secretary: Bernice Boyechko FMEDECS Boundary Trails (Morden/Winkler) Site Director: Dr. Bob Menzies Site Admin: Patti Rauch Morden Clinic Manager: Karen Chezick Winkler Clinic Manager: Jim Neufeld Steinbach Site Director: Dr. Karen Toews Manager of Operations: Fred Pauls Site Admin: Darlene Hildebrandt Brandon Satellite Campus Site Director: Dr. Joanne Maier Site Admin: Jocelyn Beever Portage La Prairie Site Director: Dr. Mike Omichinski Program Assistant: Kathy Egan ENHANCED SKILLS PROGRAMS 13 ANESTHESIA Assistant Director: Dr. Kevin Convery Program Assistant: Kate Smith CARE OF THE ELDERLY Assistant Director: Dr. Nancy Dixon Program Assistant: Kate Smith CCFP EMERGENCY MEDICINE Assistant Director: Dr. Al Buchel Program Assistant: Dr. Chris Cowan SPORTS & EXERCISE MEDICINE Assistant Director: Dr. Hein Peters Program Assistant: Dana Petelski CANCER CARE Assistant Directors: Dr. Jeff Sisler, Dr. Bruce Kowaluk Program Assistant: Kate Smith PALLIATIVE CARE Assistant Director: Dr. Christian LaRivière Program Assistant: Kate Smith umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine DFM Streams and Sites Teaching occurs in many locations in Manitoba (see map at right). Streams refer to the various residency choices; sites refer to physical locations associated with the streams. Sites tend to have a primary association with one postgraduate stream, but may accommodate undergraduate students and residents from any stream. Rural stream associated sites: • Boundary TrailsWinkler/Morden • Brandon • Steinbach Urban stream associated sites: • Portage la Prairie • FMC – Family Medical Centre • Dauphin • KMC– Kildonan Medical Centre Bilingual stream associated sites: • Access River East • Centre de santé • Family Matters Medical Centre • Ste. Anne • Notre Dame Northern Remote stream associated site: • NCMC– Northern Connection Medical Centre Resources for you ACADEMIC JOB DESCRIPTIONS For a complete listing of academic jobs and position descriptions, visit http://umanitoba.ca/faculties/ medicine/units/family_medicine/Academic%20Job%20 Descriptions.html. DFM AT YOUR FINGERTIPS The DFM website is a repository of helpful information. Take time to peruse it, and remember most of the resources in this handbook are also online: http://umanitoba.ca/ faculties/medicine/units/family_medicine/. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK 14 Top 5 Things to Remember about DFM Research Research The department values research, particularly as it affects practical outcomes on the health of Canadians. The Research Unit provides resources, such as research facilitators, to support research and other scholarly activities among faculty. Assistance is available for developing research questions, literature searches, data collection, statistical analysis, and Institutional Review Board (IRB) submissions. Access to chronic and other disease surveillance data both locally and across Canada exists through the Accuro EMR and the Primary Care Sentinel Surveillance Network (CPCSSN). Faculty often benefit from medical student assistance in BSc Med research projects. Regardless of your level of comfort with research, the department is prepared to support you in your research interests. As developing scholars, residents are also supported in the process of building research skills and expertise. This support begins in year one when we determine their base knowledge of evidence-based medicine fundamentals, and culminates in year two when they complete individual quality improvement projects. Along the way, residents will participate in activities such as journal clubs, in-unit Pearls™ exercises, article analyses, chart audits, formal presentations, guideline reviews, and research modules. As developing scholars, residents are also supported in the process of building research skills and expertise. To access current departmental information on research, visit http://umanitoba.ca/faculties/ medicine/units/family_medicine/ familymedicine_research.html. For information on research at the College of Medicine, which includes funding information, policies and guidelines, and other useful resources, visit http://umanitoba.ca/faculties/ medicine/research/index.html. 1. Engaging in research can seem daunting but it doesn’t have to be. Remember, even world-renowned researchers started off as novices. You have the intelligence.; now, tap into your curiosity, observational skills, and reflection. One of the best things about research is that we benefit from a variety of views on the same topic; don’t be afraid to bring your views to the table. 2. Look for some inspiration. What intrigues you? Do you see a pattern? Have a niggling question? Concerned about a situation and wonder if others share this concern? Consider following up by jotting down the “problem” and then distilling it to a question or two. You have started the process. 3. You don’t have to do this alone. Find a friend. Students, residents, other members of the interprofessional team, and colleagues are all potential collaborators on a research project. 4. Use the resources available. Our research director and the research facilitators are good internal resources for you. The librarians can provide a wealth of information, and will be helpful if you are aiming for publication. The faculty has resources as well. You just need to ask. People will be happy to assist you. 5. Dr. Gerald Konrad, Research Director 15 Time has to be allotted. It is easy for research to take a back seat to patient care and the needs of learners. Give yourself permission to make this a priority. Remember that research is important in advancing health care. The knowledge you gain through research improves your competence as a preceptor. Make time; if necessary, negotiate suitable time with your unit director. umanitoba.ca/faculties/health_sciences/medicine/units/family_medicine Ready...set...GO! We hope this manual has answered many of your questions, but there is a chance it has created new ones. Because we are a complex and ever-changing organization, you will undoubtedly need more information. to identify orientation needs. Please feel comfortable making suggestions for improvements to this document or the orientation day. Comments can be sent to Brittany Bowman at [email protected]. Remember, don’t be shy to ask your colleagues lots of questions, particularly in the first year. There is lots to learn, and you won’t be able to absorb it all in the first few weeks. Good luck! Best wishes for a smooth transition into the Department of Family Medicine. Check the department website. It is always evolving, and we hope to provide answers to most of the basic questions there. As a new member of the department, you are uniquely able St. Boniface General Hospital, home of Family Medical Centre - one of the Department of Family Medicine’s urban teaching clinics. DEPARTMENT OF FAMILY MEDICINE ORIENTATION HANDBOOK