MIS 7120 (A01) (1.5

MIS 7120 (A01) (1.5 CH)
MANAGEMENT INFORMATION SYSTEMS
SUMMER 2016
INSTRUCTOR
Name: Fang Chen
Phone: 204- 474-6727
Fax: 204-474-7545
Email: [email protected]
Office Location: 482 Drake Centre
Office Hours:
COURSE DESCRIPTION
This course helps students to develop an understanding of information systems and technology (IST)
management as a critical element of organizational competitiveness. The course covers information
systems strategy, IST security, sourcing, project management and governance.
This course examines using and managing information systems and technology in organizations. It
discusses how information systems can be used to support business processes and explains the
alignment between business strategy and IT strategy. It reviews other IST topics: IST sourcing, adoption,
investment, security, and ethics.
COURSE GOALS / OBJECTIVES
Upon completion of this course you should be able to:
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CO1. Describe IST’s importance in organizations; for example, how IST supports business
processes.
CO2: Outline the alignment between business strategy and IT strategy.
CO3: Develop a plan for the effective investment in, adoption and management of IST.
CO4: Discuss the importance of IST security and ethics.
CO5: Identify IST Sourcing and the total cost of ownership of IST.
CO6: Analyze real world organizational issues and problems in IST use, investment and
management.
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AACSB Assurance of Learning Goals and Objectives.
The Asper School of Business is proudly accredited by AACSB. Accreditation requires a process of continuous improvement for the
School and our students. Part of “student improvement” is ensuring that students graduate with the knowledge and skills they need
to succeed in their careers. To do so, the Asper School has set the learning goals and objectives listed below for the MBA Program.
The checked goal(s) and objective(s) will be addressed in this course and done so by means of the items listed next to the checkmark.
Goals and Objectives in the MBA Program
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Goals and
Objectives
Addressed in
this Course
Course Item(s)
Relevant to these
Goals
and Objectives
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Case Analysis and
Term Report
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Module 5
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Case Analysis
Strategic Thinking Students will think critically and creatively about solutions to
organizational problems, considering short-term and long-term goals, resources, risks,
and opportunities.
A. Students are able to identify situations where strategic thinking is necessary.
B. Students are able to identify different strategies.
C. Students are able to perform a basic strategic analysis.
D. Students are able to recommend strategic alternatives and their
implementations.
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Global Perspective Students will adopt a global mindset in considering
organizational decisions.
A. Students have an awareness of global diversity, and multicultural awareness.
B. Students have an awareness of different global perspectives.
C. Students have been exposed to global business environments through course
materials
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Ethical Mindset Students will consider ethical and moral issues when analyzing and
recommending solutions to organizational problems.
A. Students demonstrate an understanding of the responsibility of business in
society.
B.
Students demonstrate an understanding of ethical decision making.
C.
Students demonstrate moral development in ethical decision making.
D.
Students demonstrate an understanding of the responsibilities of a leader’s
role as it relates to ethics.
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Quantitative and Financial Proficiency Students will demonstrate the ability to
approach organizational issues using quantitative and financial analysis.
A. Students are able to identify that a problem containing a quantitative aspect
exists.
B. Students are able to apply financial methodologies in the answering of business
questions.
C. Students are able to demonstrate a basic financial proficiency in understanding
the role and flow of money in an organization.
D.
Students are able to interpret the results of a financial analysis.
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COURSE MATERIALS (REQUIRED)
TEXTBOOK:
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Pearlson, K. E., Saunders, C. S., Managing and Using Information Systems: A Strategic
Approach, 5th Edition, John Wiley & Sons, Inc., ISBN-13: 978-1-118-28173-4
READING PACKAGE:
The reading package is available for purchase from the University of Manitoba Bookstore. Please
order your materials immediately, if you have not already done so. See your Distance and Online
Education Student Handbook for instructions on how to order your materials.

Distance and Online Education Readings Package: MIS 7120, Management of Information
Systems and Technology, Online Study. 2016.
(The articles included in the reading package are listed below, you can purchase the articles online
individually, but the reading package sold at the bookstore is cheaper).
Note: You can purchase case 1 and case 2 at https://www.iveycases.com/, case 3 at
https://cb.hbsp.harvard.edu/cbmp/pages/home
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Case 1: Chauhan, S. and Bharadwaj, S. S. (2014), Vinsun Infra Engineering: ERP on Premise or
on Cloud, Ivey Publishing, 9B13E018
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Case 2: Munro, M.C. and Khan, S. (2013), WestJet Airlines: Information Technology Governance
and Corporate Strategy, Ivey Publishing, 9B13E020
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Case 3: Karimi-Alaghehband, F. and Rivard, S. (2014), Air Canada: Flying High with Information
Technology, International Journal of Case Studies in Management, 12(2). (note: you can get this
one from Ivey Publishing as well)
OTHER:
Class materials (e.g., syllabus, PPT slides, and assignments), marks, and announcements will be posted
on UMLearn. Please check frequently for new information.
https://cb.hbsp.harvard.edu/cbmp/pages/home
REQUIRED HARDWARE AND SOFTWARE:
You need to have a computer and MS PPT, Excel and Word for most of the work. To access online
materials, you need Internet access.
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COURSE OVERVIEW
Module/Week
Week 1 / Module 1
Module Topics
• Course introduction
• Business process
• ERP systems
Week 2 / Module 3
• IST Sourcing
• Total Cost of Ownership (TCO)
Week 3 / Module 4
• IST Strategy
• IST Investment
• IT Governance
Week 4 / Module 2
• IST project management
Week 5 / Module 5
•
•
•
IT Security
IT Ethics and Laws
IT Safety
COURSE ASSESSMENT
Category
Evaluation level
Description
Percentage
Quiz
Individual
Five quizzes, 5%*5
25%
Case Analysis
Team of 2 or 3
Write one case analysis based
on one case
25%
Term Paper
Team of 2 or 3
Write a term paper based on
two cases
40%
Two online debates
Individual
Two debates based on cases,
5%*2
10%
Total
100%
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GRADING SCALE
Final grades are based on the student’s weighted mark and performance relative to other students in the
same class. The following are the tentative grade cut-offs. These tentative cut-offs are subject to
adjustment up or down depending on the relative performance of the current class
LETTER GRADE
A+
A
B+
B
C+
C
D
F
PERCENTAGE RANGE
93 – 100
86 – 92.9
79 – 85.9
72 – 78.9
65 – 71.9
58 – 64.9
50 – 57.9
less than 50
DESCRIPTION
Exceptional
Excellent
Very good
Good
Satisfactory
Adequate
Marginal
Failure
Note: All final grades are subject to departmental review.
QUIZZES
Quizzes are online (UMLearn) and open-book. There are only multiple choice questions and
True/False questions in the quiz. There will be 10-15 questions for each quiz. Students can
only have one attempt for each quiz. Each quiz must be completed in 30 minutes. Each quiz
will be open for a few hours for access, the quiz access time will be posted in class schedule. If
you did not do the quiz by the due date and time, you receive zero for the quiz. If you will not
be available to do the quiz at the scheduled time due to business trip, illness or family
emergent issues, please contact the instructor in advance to reschedule the quiz time.
ASSINGMENTS
The case analysis and the term paper should be uploaded to the digital dropbox in D2L by the
due date and time. If multiple versions/copies are uploaded, the one with the most current time
stamp will be marked. 10% of the marks will be deducted for late submission for each day of
being late. It is students’ responsibility to upload the correct document.
ONLINE DEBATES
Students will be randomly assigned into a group of 2, and participate the online forum
discussion in UMLearn, the debate will be open for several days. Students who do not
participate the debate by the due date and time will receive zero for the debate.
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QUIZ/ASSIGNMENT/DEBATE DUE DATES
Consult your course schedule for the assignment due dates.
PLAGIARISM, CHEATING, AND EXAMINATION IMPERSONATION
You should acquaint yourself with the University’s policy on plagiarism, cheating, and
examination impersonation as detailed in the General Academic Regulations and Policy section
of the University of Manitoba Undergraduate Calendar. Note: These policies are also located in
your Distance and Online Education Student Handbook or you may refer to Student Affairs at
http://www.umanitoba.ca/student.
DISTANCE AND ONLINE EDUCATION (DE) STUDENT RESOURCES
In your course website there are links for the following:
• Contact Distance and Online Education Staff
• Distance and Online Student Handbook
 Distance and Online Education Website
ACADEMIC REGULATIONS
Students are encouraged to contact Accessibility Services at 474-6213 or the instructor should special
arrangements need to be made to meet course requirements. For further information please visit
http://umanitoba.ca/student/saa/accessibility/
EXAM RESCHEDULING POLICY
Students are expected to write ALL exams with their classmates at the scheduled exam time. Requests
for final exam rescheduling must be referred to the Graduate Program Office (rescheduling of midterm
tests is overseen by individual instructors) . Please refer to Missing a Test/Exam on page 14 of the MBA
Student Handbook for further information:
http://umanitoba.ca/faculties/management/programs/graduate/mba/media/Student_Handbook__August_2014.pdf
UNCLAIMED ASSIGNMENT POLICY
Pursuant to the FIPPA Review Committee’s approved recommendations as of August 15, 2007, all
unclaimed student assignments will become the property of the faculty and will be subject to destruction
six months after the completion of any given academic term.
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COURSE SCHEDULE
CLASS
Week 1 /
Module1
Week 2 /
Module 3
MODULE TOPICS
ASSIGNMENTS
• Course introduction 
• Business process

• ERP systems

• IST Sourcing
• Total Cost of
Ownership
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Week 3 / • IST Strategy
Module 4 • IST Investment
• IT Governance
Week 5 /
Module 5
• IT Security
• IT Ethics and Laws
• IT Safety
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Instructor’s comments
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PPT Slide-3
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Article 1: Total Cost of Ownership: The
Driver for IT Infrastructure Management
(the link is in the Instructor’s comments)
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Ch. 9: Information Systems Sourcing (the
entire chapter, p. 261 – p. 283)
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Instructor’s comments
PPT Slide-2
Ch. 10: Managing IT Projects
p. 288 – p.294; p. 301 – 306; p.312 – 316,
on page 301, start with IT Project
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Instructor’s comments
PPT Slide-5
Ch. 12: Using Information Ethically
(the entire chapter, p. 350 – p. 371).
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• IST project
management
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Instructor’s comments
PPT Slide-4
Ch. 2: Strategic use of IS p. 51 – p.59
(do not read the last paragraph)
Ch. 7: The Business of IT,
Valuing IT Investments (p.215 – p. 216),
Funding IT Resources (p.222 – p. 225)
Ch. 8: Governance of the IS Organization
(p. 236 – p. 240)
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Week 4 /
Module 2
Instructor’s comments
PPT Slide-1
Ch. 5: IS for Managing Business Processes
p.135-145; p.151 – 163,
on page 151, start with the ERP
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All assignments posted
Quiz 1 open on
Thursday 11:30am –
11:00pm
Start A1: case analysis
Quiz 2 open Thursday
1:00pm – 11:00pm
Debate 1: Monday
11:30am – 11:00pm
A1 (Case analysis) due
Sunday night 11:00pm
Quiz 3 open Thursday
11:30am – 11:00pm
Start A2: term paper
Quiz 4 open Thursday
11:30am – 11:00pm
Debate 2: Monday
1:00pm to Friday night
11:00pm
Quiz 5 open Thursday
11:30am – 11:00pm
A2 (term paper) due
Sunday night 11:00pm
Copyright © (2016).
All rights reserved. No part of the material protected by this copyright may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or otherwise without
the prior written permission from the copyright owner. University of Manitoba, Distance and Online Education
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ACADEMIC INTEGRITY
I.H. Asper School of Business, The University of Manitoba
It is critical to the reputation of the I. H. Asper School of Business and of our degrees that everyone associated with our
faculty behaves with the highest academic integrity. As the faculty that helps create business and government leaders, we
have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic
transactions violates this trust. The University of Manitoba Graduate Calendar addresses the issue of academic dishonesty
under the heading “Plagiarism and Cheating.” Specifically, acts of academic dishonesty include, but are not limited to:
o
using the exact words of a published or unpublished author without quotation marks and without referencing the
source of these words
o
duplicating a table, graph or diagram, in whole or in part, without referencing the source
o
paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person,
whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing
the source
o
copying the answers of another student in any test, examination, or take-home assignment
o
providing answers to another student in any test, examination, or take-home assignment
o
taking any unauthorized materials into an examination or term test (crib notes)
o
impersonating another student or allowing another person to impersonate oneself for the purpose of submitting
academic work or writing any test or examination
o
stealing or mutilating library materials
o
accessing tests prior to the time and date of the sitting
o
changing name or answer(s) on a test after that test has been graded and returned
o
submitting the same paper or portions thereof for more than one assignment, without discussions with the
instructors involved.
Many courses in the I. H. Asper School of Business require group projects. Students should be aware that group projects
are subject to the same rules regarding academic dishonesty. Because of the unique nature of group projects, all group
members must exercise extraordinary care to insure that the group project does not violate the policy on Academic
Integrity. Should a violation occur on a group project, all group members will be held jointly accountable, no matter what
their individual level of involvement in the specific violation.
Some courses, while not requiring group projects, encourage students to work together in groups (or at least do not
prohibit it) before submitting individual assignments. Students are encouraged to discuss this issue as it relates to
academic integrity with their instructor to avoid violating this policy.
In the I. H. Asper School of Business, all suspected cases of academic dishonesty involving a graduate student (i.e. MBA,
MSc or PhD student) will be reported directly by the instructor to the Dean of the Faculty of Graduate Studies.
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FACULTY BIOGRAPHY
I.H. Asper School of Business, The University of Manitoba
Fang Chen
Department of Accounting & Finance
I.H. Asper School of Business
Dr. Fang Chen is an Associate Professor of Management Information Systems in the Department of
Accounting and Finance, University of Manitoba, Canada. She received her PhD in Management and
Information Systems from the University of Arizona in 2004, in the USA. Prior to joining the PhD program,
Dr. Chen worked in the industry as a database application developer.
Her research interests include group collaboration, computer-mediated communication, virtual teams, and
knowledge transfer. Her papers have been published in Group Decision and Negotiation, Journal of International
Technology and Information Management, The Organizational L e a r n i n g , and Journal of Information Systems
Education. Her teaching interests include data communication and networking, system analysis and
design, and database management.
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