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Computing Laboratory University of St Andrews
University of St Andrews Computing Laboratory Upgrade of the VAX/VMS operating system Questionnaire on user computing requirements Database and concordance programs for IBM PCs INGRES database workshop North Street classroom and the advisory service The role of the Computing Laboratory technical sub-group National Information on Software and Services Combined Higher Education Software Scheme Electronic publishing Serviceability figures For sale . . . Ten years ago Supplement on VAX/VMS version 5.1 and JANET mail Newsletter June 1989 32 The upgrade of the VAX/VMS operating system The VAX/VMS operating system on SAVA, SAVB, SAVC and SAULCAT was upgraded to Version 5.1 during the week beginning 12th June. Details of the most significant changes are given in a Supplement to this Newsletter. The upgrade was scheduled for the first three days of the week, but because of hardware problems on SAVA and SAVB it was held up and the procedure did not start on those systems until the Tuesday evening. The exact nature of the hardware trouble was difficult to pin down since there were two separate problems: the console devices on both systems were faulty, and in addition there is a non-standard device attached to SAVA. It eventually turned out that it was this non-standard device which was bringing the upgrade procedure to a complete halt. Mainly as a result of these delays, the systems were not brought back up until Thursday and an almost full service was not resumed until Friday 16th June. We apologise for the inconvenience this will have caused to our users. Questionnaire on user computing requirements The analysis of the responses to the questionnaire has now been completed and a short report which summarises the main findings has been written. Those of you who attended the open user meeting on 1 June will already have been given a copy of the report; if you replied to the questionnaire but did not attend the meeting you should by now have been sent a copy of the report, unless of course you replied anonymously! Additional copies of the report are available on request from the Computing Laboratory secretary (extension 8234). The questionnaire provided much valuable information which was of great use during the Computer Board visit on 8 June. The findings will also be taken into account when evaluating the tenders from the computer manufacturers. A number of issues were raised by users concerning the services provided by the Computing Laboratory; action will be taken on these where appropriate. An article will be published in the Staff Newsletter discussing some of the more interesting findings of the questionnaire and the Computing Laboratory’s views on them. Once again, thank you to all of you who took the time to fill in and return what was a lengthy questionnaire. Hopefully, it will be a number of years before it is necessary to carry out a similar exercise. Access Keycards to the PC classroom and Library must be returned or renewed IMMEDIATELY June 1989 3 Database and concordance programs for IBM PCs The Computing Laboratory has taken advantage of some very good deals with suppliers of major software. Featured here are Ingres, a relational database program from Relational Technology, and Micro-OCP, a microcomputer version of the Oxford Concordance Program. Both are available for your own or departmental PCs for the cost of the disks and the documentation. Contact Dr Lorna Weatherill, North Street Classroom (ex 447 or 227), for both packages. The relational database program for IBM compatible PCs – INGRES Special copyright conditions The University of St Andrews holds a ‘site licence’ from Relational Technology International Ltd for the use of Ingres on any PC in the University. Use of the software is limited to educational purposes. The Licence covers non-profit making, academic and institutional activities. You will need to sign a copyright form before Ingres can be installed and it is important that the copyright conditions are kept. General Ingres is a relational database which will handle large and small applications. It is appropriate for many research and administrative purposes. It will also be available in the classrooms for teaching and on the VAX for larger projects. Dr Weatherill is dealing with the distribution of Ingres to PC users throughout the Uni- versity and if you would like to use it, get in touch with her. She will be happy to discuss your requirements and arrange for the package to be installed. Documentation Ingres is a complex package but it does have an ‘easy’ entry level and the Introductory Manual is reasonably accessible; this can be bought for £3 a copy. Dr Weatherill also has a list of books about database applications and design. A classroom Note to match those already written for other packages is in preparation and this will be issued free when it is complete. System requirements You need an IBM PC or compatible, such as a Zenith. It can be an XT or an AT with 640K of memory. It must have a hard disk with about 2 megabytes unused. The Oxford Concordance Program for IBM compatible PCs – Micro-OCP General A version of the Oxford Concordance Program which runs on IBM compatible PCs, Micro-OCP, makes concordances, indexes and word lists from texts in a variety of languages and alphabets. It can be used for many text analysis applications including the investigation of style, vocabulary distribution, vocabulary distribution, as well as in language aquisition and teaching. It can be useful for producing an informal index for research or teaching. The advantage of the PC over the VAX version is that it is easy to use; you do not have June 1989 54 to write the command files. Anyone with some experience of a word processor should be able to make sense of it. Documentation Micro-OCP is very well documented and comes with a series of helpful demonstrations. The reference manual is understandable once you have worked through the first few examples. System requirements You need an IBM PC or compatible, such as a Zenith. It can be an XT or an AT. You must have at least 520K of memory and a hard disk. It is compatible with version 2 of mainframe OCP in that commands and text can be transfered to a mainframe. Installation of Micro-OCP takes about ten minutes. Copyright The University of St Andrews holds a ‘site licence’ from Oxford Electronic publishing, Oxford University Press for the use of MicroOCP on any PC in the University. Use of the software is limited to educational purposes. No installation can take place without your signature on the Copyright Declaration. The Licence covers non-profit making, academic and institutional activities; this means MicroOCP can be used for research or teaching. INGRES database workshop As announced in the May Newsletter, further details and application forms have now been received for the workshop to be held at the University of Lancaster during the week 11th to 15th September. The further details and application forms are available from Peter Adamson at the Computing Laboratory (ex 8129, mail to CLSPA). North Street classroom and the advisory service Dr Weatherill has been attached to this classroom for a couple of years on a part-time basis. She was formerly a researcher in history and tends to specialise in support for IBM compatible PC applications, especially (but not exclusively) for the arts. She is now working full-time. June 1989 She can now be contacted in her office (ex 447), or in the North Street Classroom (ex 227) between 2pm and 3pm every day – she is often there at other times. 5 The role of the Computing Laboratory technical sub-group Three members of the Computing Laboratory staff form a small technical services sub-group that deal with a number of functional areas including: • • • • • • installation of public microcomputers and networks fault-finding on public microcomputers development of the campus networking infrastructure cabling of terminals and micros into the network fault-finding on the campus data network installation of hardware and software and fault-finding on departmental secretarial microcomputers • repair of microcomputers By public we mean computing equipment installed and maintained by the Computing Laboratory for general use by members of the University in open-access areas. Inevitably, there is an increasing amount of work to be done, but their basic priorities are, very roughly: 1 2 3 4 to respond to serious faults on the campus network and fix to respond to faults in public students classrooms and fix to respond to faults on secretarial microcomputers (wordprocessors) and fix to respond to minor faults on the campus network and public terminals and micros attached to it and fix 5 to commission and install equipment bought by departments/users through the Computing Laboratory 6 to work on new network developments 7 to fault-find and repair, if possible, other computing equipment As regards the last of these, occasionally we get requests from departments and users to investigate and repair faulty microcomputers owned by them and for which they do not have a maintenance contract. Every request is treated on its merits and whenever possible assistance is given. Advice will always be proffered; however an in-house repair is only likely to be possible if it is a piece of equipment (eg a Macintosh computer) with which the group is familiar. At present, only a charge for the parts used is levied. In recent years we have been involved in ad hoc, unofficial discussions with other groups within the University as regards the provision of a hardware repair service, but no general policy has been agreed in this area. June 1989 76 National Information on Software and Services June 1989 Update Submitted by Rob Armstrong, NISS The NISS Bulletin Board We have made some significant changes to the Main Menu recently. The changes were made to highlight the importance of academic discipline-specific information on NISSBB. The Main Menu now looks something like this: A INTRO. for New Users & Contributors ACADEMIC DISCIPLINES B The NISS Software Catalogue N Accountancy to Engineer. C Academic Computer Services O Geography to Literature D Software Information & Services P Maths. to Physics (CHEST, CTISS, PD Archive etc) R Statistics to Sociology E Library Services F Online Information Sources G Computer-Related Job Vacancies L Joint Academic NETwork (JANET) H Computing Groups and Committees M MAIN MENU I Subject INDEX X *Latest CHANGES * J Special Interest Groups Y Public Pinboard K Training Courses, Workshops, etc Z Table of CONTENTS <System Messages> Sections N, O, P and R are subdivided (roughly alphabetically) into individual subject areas. Each subject area is edited/administered by a coordinator (whose interest is in that area) and is no longer controlled by NISS. Each subject section is under the direct control of one of the CTI Subject Centres which were established around the UK on 1 April. (The CTI Subject Centres are listed in section D4B on NISSBB.) To prepare for this we have been developing tools to allow such specialist groups to control their own areas of NISSBB; the NISS team is severely overstretched and so we hope to extend the opportunity for more groups to edit their own specialist areas on NISSBB in the future. The Bulletin Board continues to attract considerable interest, consistently recording around 200 accesses per working day. We expect usage to increase still further when the CTI Subject Centres are fully operational, as almost all of them will be using NISSBB as their principal online information service. For security reasons we have had to withdraw the ‘file transfer service’ on NISSBB; this was originally the only way you could download information from NISSBB to your own system. As the POST facility now does the same job (much more simply) we hope that the withdrawal of this little-known service will not cause you too much inconvenience. June 1989 7 The NISS Bulletin Board can be accessed from St Andrews as follows: if you are using a terminal or micro ... ...connected to ...showing prompt: then type: ...the Gandalf PACX enter class pad and press <RETURN> twice to connect to ... ... a PAD PAD> ... a VAX system $ call niss pad call niss The NISS Software and Datasets Catalogue Work continues on adding records to the Catalogue; our objective is to have 1000 records catalogued by the end of the year! There are also plans to have the Catalogue registered with the NRS as UK.AC.NISS.CAT , and to allow login-free access by the end of the year. To find out more about the Catalogue, mail Colin Work (NISS@SOTON ). The NISS Software Use Survey An in-depth survey of ‘software use’ is being carried out at several representative institutions of Higher Education during 1989. This is in order to gain a picture of software use and purchase within Higher Education, which in turn will help with future planning on a national scale by the funding bodies and CHEST. Bath University, Brighton Polytechnic and Dorset Institute of Higher Education have been surveyed and we shall be visiting several other institutions soon. A preliminary report should be available by the end of the year. Combined Higher Education Software Scheme June 1989 Update Submitted by Rob Armstrong, NISS CHEST’s services are in increasing demand and the three members of the CHEST team are continually working at full stretch; however despite these obvious signs of ‘success’ the situation is far from satisfactory. The problem of how to get information about CHEST and its role across to such a huge and disparate audience is one which has not yet been solved. Despite regular newsletter articles and by direct mailshots (eg all departmental heads received last year’s CHEST Directory) many computer users are still totally unaware of CHEST’s existence. At one extreme we know that many computer users remain ignorant of the special software discounts which CHEST negotiates for the Higher Education community; at the other extreme the CHEST June 1989 98 team receives a constant stream of enquiries from users who should really be talking to the ‘CHEST Site Contact’ in their own local Computer Centre. The ‘CHEST Site Contact’ is the person at each Higher Education institution who receives all correspondence from CHEST on software discounts or prospective new deals, and who is authorised to order the software packages which have been ‘centrally funded’ for the Higher Education community. A list of all site contacts is provided under section D3E of NISSBB; it is they, not CHEST, who you should speak to if you need any information on CHEST deals. The CHEST contact in St Andrews is Phil Robertson in the Computing Laboratory (ex 8112, mail to CLSPR) To bring you up to date, the following software products have been centrallyfunded for Higher Education institutions, and are therefore available to Computer Centres at substantially reduced cost: UNIRAS, NAG (for workstations), SPSS (for PCs), ORACLE, INGRES, SIR, Ryan-MacFarland FORTRAN, Prospero FORTRAN, Salford 386 FORTRAN, BRS-SEARCH, and FTG’s Emu-tek. There are also special CHEST discounts on Ethernet cards for PCs marketed by Research Machines and BICC). In addition CHEST publicises details of literally hundreds of software discounts for which you, as a member of the Higher Education computing community, are eligible. The list is published once a year as the CHEST Directory but is updated regularly on NISSBB (under section D3D). We are currently preparing the 1989 edition of the CHEST Directory for publication and also moving it into a database for public access over JANET. We hope that the former will be sent out (to department heads again) in the Autumn, and the latter will be ready by the end of the year. Electronic publishing Two meetings were held earlier this year, at which topics related to Electronic Publishing were presented by various experts in the field, including some from well-known manufacturers, such as Apple, Aldus, Adobe Systems and Xerox. Landmarks in Electronic Publishing This was a two-day meeting of the Electronic Publishing Group of the British Computer Society, held at Durham University. A description of the history and the main features of the PostScript language was given: this language is used to describe the appearance of a printed page in a manner independent of the printing device. Further talks on PostScript were given, on its advantages and disadvantages when used directly: the main use is not for direct programming but as a standardised output from desktop publishing programs. The difficulties of converting type fonts to a form suitable for dot-matrix June 1989 printing were described, with some indications of how these problems were overcome in practice. The design of documents was introduced from the viewpoint of document representation and general page description languages; the possibility of document interchange standards was discussed. The experience of electronic publishing at the Open University was described, noting the different technologies to be interconnected: Unix, MS Word, Apple Macintosh, Sun and IBM PC, and Ethernet. The requirements for more fonts, 9 mathematics and other scientific symbols, music setting and photographs all presented obstacles in the way of an integrated EP system. The topic of integration was taken further in a talk about the production of The Independent, where there were additional difficulties of communicaton between sites in different cities, the employment of nontechnical staff, and the rapid editing both of text content and of text and picture placing. The teaching of desktop publishing to students at Exeter University was described, giving an indication of course content, facilities available (based on IBM PC compatible microcomputers) and the use of videos. Both TEX and PageMaker were taught. The history and the future of PageMaker itself formed the topic of the last talk. Electronic Publishing in Education A Special Interest Group had been proposed, to be set by the Apple University Consortium in order “to encourage the use of EP methods in both teaching and research and to act as a conduit for communication and research between UK centres of further education”. Areas of interest would include desktop publishing and VDU-based ‘true’ electronic publishing systems. Disk-based publishing could mean books printed on demand in the shop, and online publishing would make possible faster access. Home-based access would come through teletext and TV publishing using high-definition technology. There was a warning about generally lower publishing standards resulting from the wider availability of desktop publishing. The first session was devoted to Apple and EP and began with a survey of the recent history of desktop publishing, based on Apple Macintosh and the LaserWriter; cur rent use was being made by the professional community, and future implications would arise from the accessibility of EP and the treatment of information in new ways. A description of the features of PostScript was given, followed by an application of “hypertext” to an on-line information system about Glasgow, which had been a great success and was adaptable to information about any city. Electronic publishing in the multi-media world was the subject of the next survey, and then an account of the constraints on designing with desktop publishing was given by a typographer from Reading University. In the next session, the problem of transferring graphics between EP programs was discussed, including the difficulty of file conversion. Then an alternative approach to text design was proposed using mark-up languages such as TEX and the international SGML (Standard Generalised Markup Language). Finally, there was a long “wish list” for EP: faster programs, character and word counting routines, conversion from capitals, a US–UK spelling translator, cheaper fonts, more flexible style sheet facilities and intelligent help on-line. The future of EP was examined, with the coming of improved typography, file compatibility and handling of photographs. Extensive details of the proceedings of these two meetings have been written by Peter Adamson and are available from him at the Computing Laboratory (ex 8129, mail to CLSPA ). June 1989 10 11 Serviceability figures VAX Systems period: MARCH 1989 Period Covered Time Scheduled Preventive Maintenance Scheduled Back-up Dumps Scheduled Systems Development User Service Time Lost: Unscheduled maintenance Hardware Faults Other Lost Time System Recovery Time Notes: APRIL 1989 Period Covered Time Scheduled Preventive Maintenance Scheduled Back-up Dumps Scheduled Systems Development User Service Time Lost: Unscheduled maintenance Hardware Faults Other Lost Time System Recovery Time June 1989 SAVB hrs:mins SAVC hrs:mins 744:00 1:30 8:00 0:00 734:30 744:00 1:30 11:15 0:00 731:15 744:00 0:00 0:00 0:00 744:00 0:00 0:00 (1) 1:00 0:00 0:00 0:00 (1) 1:00 0:00 0:00 0:00 (1) 1:00 0:00 (1) Power failure all circuits in computer room tripped off. Reset in plant room. VAX Systems period: Notes: SAVA hrs:mins SAVA hrs:mins SAVB hrs:mins SAVC hrs:mins 720:00 0:00 7:45 0:00 702:15 720:00 0:00 8:15 0:00 731:15 720:00 0:00 0:00 0:00 720:00 2:45 58:40 (1) 0:30 0:00 0:00 0:00 (1) 0:30 0:00 0:00 0:00 (1) 0:30 0:00 (1) Power failure: all Systems crashed, 30mins lost. (2) SAVA Interface Controller Power Supply failed, system down over weekend. 11 VAX Systems period: MAY 1989 Period Covered Time Scheduled Preventive Maintenance Scheduled Back-up Dumps Scheduled Systems Development User Service Time Lost: Unscheduled maintenance Hardware Faults Other Lost Time System Recovery Time Notes: SAVA hrs:mins SAVB hrs:mins SAVC hrs:mins 744:00 1:00 12:50 (2) 4:30 730:10 744:00 1:00 8:45 0:00 734:15 744:00 0:00 0:00 0:00 744:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 (1) SAVB printer down on 16th May fixed 18th May. Went down again on 26th May fixed at 18:00hrs on 30th May. (2) SAVA down for 4hrs 30mins for testing V5. (3) SAVA DRA1: RM03 disc drive problems with controller errors on 23rd May. DEC engineers worked on drive for 3 days fixed on Saturday 27th May. For sale For sale, available immediately: one Apricot Xi microcomputer, 512K RAM, 10Mb hard disk and single 360K floppy drive, with VuWriter Personal word-processor and 12" monitor, £125 o.n.o. For sale, available 1 September 1989: one Apricot Xi microcomputer, 512K RAM, dual 360K floppy drives, with VuWriter Professional word-processor and 12" monitor, £125 o.n.o. Epson SQ2000 ink-jet printer with sheet feeder, £200 o.n.o Contact: Stephen Read, Department of Logic and Metaphysics, extension 574 or 565. June 1989 12 Ten years ago . . . The Newsletter for June 1979 referred once again to the complicated systems timetable required for running the IBM 360/44 system with three different systems: the 44MFT system was a simple multiprogramming system based on batch jobs, and RAX was a remote access system which allowed 24 interactive users and was used for teaching. In addition there was the ordinary IBM OS/360 which was available, mainly in the evenings, for the more standard IBM 360 software and for its extra facilities. Each of these systems had a different Fortran compiler with varying degrees of severity over minor errors. The existing data preparation service was improved at this time, and offered typing onto punched cards or (via terminals) to the Aberdeen Honeywell 66/80 and the Dundee DEC System 10. These remote services were used for specialised software and to relieve the load on the IBM 360/44 which was now coming to the end of its working life. In the same issue were announcements of new versions of Pascal and the SURFACE II graphics system at Aberdeen. A survey of the use of microcomputers in the University was announced – an early indication of things to come during the 1980s . . . VAX systems timetable summary – Summer vacation: 10 June to 7 October 1989 Back-up Dumps: SAVA: SAVB: SAVC: Mondays from 07:00 for about 4 hours: 12 26 Jun 10 24 Jly 7 21 Aug 4 18 Sep 2 Oct 19 Jun 3 17 31 Jly 14 28 Aug 11 25 Sep every Tuesday (on-line to users) Preventive Maintenance: SAVA: SAVB: SAVC: 09:30–12:00 } Tuesdays: 27 Jun 25 Jly 29 Aug 26 Sep 12:00–14:00 as required Operator Covered Time: Monday–Friday 07:00–18:00 Access to John Honey Building: (the Computing Laboratory) Monday–Friday Saturday 08:00–17:45 closed John Honey Building, North Haugh, St Andrews, Fife KY16 9SX. Telephone (0334) 76161 June 1989