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M E M O www.aeso.ca
2500, 330 – 5 Ave SW Calgary, Alberta T2P 0L4 Bus: 403.539.2450 Fax: 403.539.2949 www.aeso.ca M E M O DATE: September 29, 2009 TO: AESO Board FROM: Vice-President, Finance AESO 2010 and 2011 Business Plan and Budget Proposal SUBJECT: Attached, please find the AESO’s proposed 2010 and 2011 Business Plan and Budget (the Plan). This document was prepared by AESO Management in consultation with stakeholders and outlines: • • • • • • • The process employed to develop the Plan; The strategic and operational initiatives that AESO Management believes must be undertaken in the next two years in accordance with the AESO Board approved Strategic Plan; The proposed 2010 and 2011 general and administrative, interest and amortization cost budgets; The proposed 2010 and 2011 other industry cost budgets; The proposed 2010 and 2011 capital budgets; The forecasted ancillary services and transmission line loss costs for 2010; and Stakeholder comments on the above information together with AESO Management’s responses to those comments. This information will be discussed at the October 28, 2009 Board meeting at which time you will be asked to approve, or amend and approve, as appropriate, the items outlined in Section 1 of this document. Prior to your meeting on October 28, 2009, stakeholders may request the opportunity to meet with you to discuss their written comments related to the information provided. As you are aware, these meetings are scheduled for October 15, 2009. Should you have any questions or additional information requirements please let me know. Yours truly, Todd D. Fior Vice-President, Finance Cc David Erickson, President and Chief Executive Officer Greg Spence, Director, Business Planning Carol Moline, Director, Accounting and Treasury Industry Stakeholders 2010 and 2011 Business Plan and Budget Proposal September 29, 2009 2010 and 2011 Business Plan and Budget Proposal Table of Contents Section 1 Board Decision Items Section 2 Stakeholder Presentations to the AESO Board Section 3 Stakeholder Consultation Undertaken Section 4 Section 5 • Terms of Reference for Budget Review Process • Budget Review Process • Budget Review Process Schedule Business Plan and Budget • General & Administrative Costs (2010 and 2011 budget) • Interest Costs (2010 and 2011 budget) • Amortization (2010 and 2011 budget) • Capital (2010 and 2011 budget) • Other Industry Costs (2010 and 2011 budget) • Transmission Line Losses (2010 forecast) • Ancillary Services (2010 forecast) Stakeholder Comments and AESO Responses Table of Contents 2010 and 2011 Business Plan and Budget Proposal Section 1 – AESO Board Decision Items Executive Summary The following 2010 and 2011 Business Plan and Budget Proposal (Business Plan) is the foundation on which AESO Management is intending to operate our business on for the next two years. To reach this point, we have carried out an in-depth review of our organization and the environment in which we operate – we have reviewed how we operate, the demands on our organization and what financial resources are required to fulfill our mandate and achieve our strategic objectives and business initiatives. The culmination of this work is our Business Plan which is centered on our four core business areas: market development, electric system development, customer access services and electric system operations. At this time, we are presenting this Business Plan to the AESO Board for endorsement and approval which includes the following: • • • • • • • • Business Initiatives (2010 and 2011) General and Administrative Costs (2010 and 2011 budget) Interest Costs (2010 and 2011 budget) Amortization (2010 and 2011 budget) Capital (2010 and 2011 budget) Other Industry Costs (2010 and 2011 budget) Transmission Line Losses (2010 forecast) Ancillary Services (2010 forecast) Over the last several months we have engaged stakeholders interested in reviewing our initiatives and budgets in more detail and providing us with their comments and feedback as we were working through this process. This consultation process, referred to as the Budget Review Process (BRP), allows us to prepare a comprehensive business plan and budget that has been reviewed, discussed and at times challenged before we’ve reached this point. As a part of this presentation to the AESO Board, we are providing the stakeholder written comments that we have received to date. The purpose of providing these comments is for the AESO Board to gain insight into some of the areas that created discussion throughout this process. We continue to believe that this open and transparent process enables us to prepare a thorough and comprehensive Business Plan, and we believe our stakeholders continue to appreciate this inclusive process. The end result is a well communicated and understood Business Plan that provides us direction over the next two years. Page 1 2010 and 2011 Business Plan and Budget Proposal As previously mentioned, our budget is based on the funding required for us to achieve our business initiatives as outlined in the Business Plan. In addition to this, we are also providing the transmission line loss and ancillary service cost forecasts for 2010 which are within the AESO Board’s mandate for approval based on the provisions in the Transmission Regulation. These forecasted costs have been developed by AESO Management and have been included in the process to engage stakeholders for review and comment, consistent with the general and administrative costs. The following are the approvals that AESO Management will be requesting of the AESO Board. AESO Board Approval Requested 1. Approve the AESO’s proposed 2010 and 2011 business initiatives as discussed in the strategic plan on pages 3 to 15 in the 2010 and 2011 Business Plan and Budget Proposal (Section 4). 2. Approve the following proposed budget and forecast amounts: Revenue Source ($ million) Budget/Forecast Category General and Administrative 1 Interest 2 Amortization 2 Capital 3 Other Industry 4 Transmission Line Losses 5 Ancillary Services 5 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 Transmission Energy Market Load Settlement 53.5 54.5 1.1 1.4 10.1 13.4 17.3 18.2 0.7 0.9 5.7 7.9 2.3 2.4 0.2 0.3 1.9 1.8 14.7 14.3 173.6 7.2 7.2 - - 73.1 75.1 2.0 2.6 17.7 23.2 29.4 29.0 21.9 21.5 173.6 144.3 - - 144.3 Total Details provided on the total amounts by cost category on the following pages in the 2010 and 2011 Business Plan and Budget Proposal (Section 4): 1 Page 35 2 Page 38 3 Page 39 4 Page 33 5 Page 32 Page 2 2010 and 2011 Business Plan and Budget Proposal Section 2 – Stakeholder Presentations Stakeholder presentations to the AESO Board to be inserted when received. Page 1 2010 and 2011 Business Plan and Budget Proposal Section 3 – Stakeholder Consultation Process On April 11, 2007, the Alberta government made amendments to the Transmission Regulation which included provisions addressing the consultation and approval of the AESO’s own costs, ancillary services costs and transmission line loss costs. The Transmission Regulation provides that the AESO must consult with participants with respect to the proposed costs to be approved by our Board. It also provides that these costs, once approved by the AESO Board, must be considered by the Alberta Utilities Commission (AUC) as ‘prudent’ unless interested persons satisfy the AUC otherwise. The practice we have established to carry out this consultation is the budget review process (BRP). The BRP is a transparent stakeholder process which provides a level of prudence review with input from stakeholders. At the conclusion of the BRP, we will make a recommendation with respect to our own costs (general and administrative, interest, amortization, capital and other industry costs), transmission line loss costs and ancillary services costs to the AESO Board for approval. We have posted the detailed budget review process, terms of reference and a calendar providing the 2009 BRP milestone activities leading up to an AESO Board decision (the calendar was revised throughout the process to accommodate process changes and schedules). These documents have been included as Appendices A to C to this section. The BRP steps, at a high-level, are as follows: 1. Notice to Stakeholders 2. AESO Develops 2010 and 2011 Business Initiatives 3. AESO Develops Own Costs Budgets and Forecasted Transmission Line Loss and Ancillary Services Costs 4. Technical Meeting to Review Budget/Forecast Costs with Stakeholders 5. AESO Board Decision As with prior year’s BRP, the process has been open to all stakeholders and the process had been transparent as all presentation materials, stakeholder comments and our responses have been posted on the AESO’s website. Through this process, we have ensured that all stakeholders have had an opportunity to provide input. Stakeholders may appeal the AESO Board’s decision using the dispute mechanism outlined in the ISO Rules. The BRP will be re-evaluated with stakeholders at its conclusion and refinements made with the process going forward if required. Page 1 2010 and 2011 Business Plan and Budget Proposal Appendix A – Terms of Reference for Budget Review Process ~ last reviewed April 2009 Transparency is the overarching principle in the budget review process (BRP). The following will ensure transparency to stakeholders during this process: • The process should be open to all stakeholders that are interested. • The size of the group should not be limited. • Stakeholders are encouraged to register as participants at the outset of each year’s process in order to ensure a consistent understanding and to minimize inefficiencies. • Comments will be collected in written form, and be shared with all stakeholders (i.e. posted to AESO Website). As well stakeholders will have the opportunity to comment on each others comments. • The decision rendered by the AESO Board on these matters, will contain reasons / rationale. • Throughout the process, the AESO will endeavour to provide as much information as reasonably possible to ensure stakeholders have all information relevant to the subject matters under review. However, the AESO and stakeholders will need to agree on the level of detail to discuss (including confidential information), on an issue by issue basis, in an effort to be most effective and efficient. • At the end of each AESO budget process review cycle, the AESO and stakeholders will evaluate the effectiveness of the process and make appropriate changes if required for the following year. In addition: • Everyone is able to present their views. • Everyone must work within the timeline agreed upon at the start of the process. • This process is not a negotiated settlement. • The material to be delivered to the AESO Board in order to prepare a decision does not have to be agreed upon unanimously. • Information will be provided to all stakeholders in a timely manner. • Stakeholders will have a reasonable time period to review and respond to AESO material. • Nothing will preclude the opportunity for stakeholders to ultimately appeal any decision using the dispute mechanism outlined in the ISO Rules. Appendix A 2010 and 2011 Business Plan and Budget Proposal Appendix B – Budget Review Process ~ last reviewed April 2009 Refer to the following budget review process flow diagrams. Appendix B Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 1.0 Notice to Stakeholders • Notice sent to all stakeholders that the process to develop and review forecasted costs will commence • Including developing a schedule with all milestone dates 2.0 AESO Develops Draft Business Priorities • AESO to solicit stakeholder input on draft business priorities. • Review progress on existing strategic plan and business priorities with stakeholders • Stakeholders receive AESO strategic plan and draft business priorities prior 3.0 AESO develops Own, Ancillary Services and Transmission Line Loss Costs Forecasts • AESO prepares Own Cost forecast based on business priorities and strategic plan set out in step 2.0 • AESO prepares forecasts of Ancillary Services and Transmission Line Loss Costs • AESO provides documents to stakeholders in advance of holding a technical review meeting 4.0 5.0 6.0 Technical Meeting to Review Forecasted Costs AESO Board Decision Dispute Process • AESO holds technical session(s) with stakeholders where the AESO presents forecasted costs, assumptions and responds to stakeholder comments • AESO posts meeting overview document to AESO website and asks for written comments • AESO makes revisions as deemed necessary • AESO prepares an AESO Board Decision Document and provides to stakeholders for review prior to submission to the AESO Board • AESO submits Board Decision Document to the AESO Board for review and decision • AESO Board reviews Board Decision Document • Stakeholders make oral or written presentations to the AESO Board on issues of disagreement or concern (multi-lateral) • Stakeholders have the opportunity to provide comments on each stakeholder presentation • AESO Board considers stakeholder presentations and reply comments in its approval process • AESO Board issues a decision for AESO’s Own, Ancillary Services and Transmission Line Loss Cost forecasts with rationale. • Dispute resolution mechanism for instances where a stakeholder disagrees with the AESO Board Decision. • The Dispute Resolution process is outlined in the ISO Rules Alberta Electric System Operator April 29, 2009 Page 1 of 6 Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 1.0 Notice to Stakeholders AESO holds ongoing discussions with stakeholders to gain industry perspective on AESO strategy and business priorities (i.e. Advisory Committees, Stakeholder Meetings and Internal Management Discussions) 1.1 2.0 AESO posts Notice to Stakeholders on website to initiate review process AESO Develops Draft Business Priorities Notice to stakeholders includes: • Invitation to participate • Schedule with milestone dates • Contact Person • Expectations of next steps Alberta Electric System Operator April 29, 2009 Page 2 of 6 Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 2.0 AESO Develops Draft Business Priorities 2.1 AESO prepares Draft Business Priorities Based on Strategic Plan • AESO updates its strategic plan and develops draft business priorities • Draft documents are prepared. 2.2 2.3 2.4 2.5 2.6 3.0 AESO posts draft documents to website for BRC and other stakeholders to review AESO holds review session with stakeholders to discuss the draft documents AESO posts comments document by stakeholders to website AESO may make revisions if necessary AESO posts Strategic Plan and Revised Draft Business Priorities to website AESO develops Own, Ancillary Services and Transmission Line Loss Costs Forecasts • AESO reviews written comments from stakeholders and may make changes if deemed necessary Website posting includes: Website posting includes: • Strategic Plan, Draft Business Priorities, and Draft Proposals for Follow-up items from prior year’s BRP Decision • Invitation to attend a stakeholder meeting to review the documents • Expectations of next steps • AESO reviews strategic plan with stakeholders in order to set the context for the draft business priorities • AESO reviews follow-up proposals with stakeholders • Review session intended to present the information that was provided in advance and address stakeholder comments • Comments document posted to AESO website that includes: meeting overview and responses to stakeholder comments from meeting • AESO asks stakeholders for written submissions on posted documents • AESO consolidates comments from stakeholder and posts to AESO website • Strategic Plan document, Revised Draft Business Priorities and related proposals • Expectations of next steps Alberta Electric System Operator April 29, 2009 Page 3 of 6 Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 3.0 AESO Develops Own, Ancillary Services and Transmission Line Loss Costs Forecasts 3.1 3.2 4.0 AESO prepares Own, Ancillary Services and Transmission Line Loss Costs Forecasts AESO posts draft document to the website for stakeholder review Technical Meeting to Review Forecasted Costs • Process starts with the annual internal AESO budgeting process • Preparation of these cost groupings include both forecast and prior year’s actual costs • Own Cost forecast preparation is based on the Final Business Priorities developed through discussions with stakeholders Website posting includes: • Draft document for stakeholder review • Invitation to attend the technical session to review the document • Expectations of next steps and an updated schedule if required Alberta Electric System Operator April 29, 2009 Page 4 of 6 Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 4.0 Technical Meeting to Review Forecasted Costs 4.1 4.2 4.3 4.4 4.5 4.6 4.7 5.0 AESO holds technical session with stakeholders to discuss the draft document AESO makes revisions (as required) AESO prepares Draft AESO Board Decision Document AESO posts draft document to the website for stakeholder review AESO may make revisions if necessary AESO posts Final Board Decision Document, including responses to stakeholder comments to website AESO submits Final Board Decision Document for review and decision to the AESO Board AESO Board Decision • Technical session intended to present the AESO’s forecast (assumptions and inputs), actual costs (variance analysis-prior year’s actual over budget), and address stakeholder issues, questions and comments • AESO asks for • Draft AESO Board comments and further Decision Document; questions • Includes: • AESO responds to (1) Approval request stakeholder comments (2) Stakeholder and posts with engagement process stakeholder (3) Business Plan consolidated (4) Stakeholder comments Comments Website posting includes: • Draft document for stakeholders to review • Stakeholders submit written comments on draft document • AESO consolidates comments and posts to website • Expectations of next steps and an updated schedule if required • AESO reviews written comments from stakeholders and may make changes if deemed necessary Website posting includes: • Final Board Decision Document • Final responses to stakeholder comments • Expectations of next steps Final review document includes: • Business Plan • Forecast costs, assumptions and rationale • Prior year actual costs and variance explanations against forecast • Consultation process • Areas of disagreement with stakeholders based on written comments Alberta Electric System Operator April 29, 2009 Page 5 of 6 Process to Approve AESO Own, Ancillary Services & Transmission Line Loss Costs Forecasts (AESO 2010 Budget Review Process – BRP) 5.0 AESO Board Decision 5.1 5.2 5.3 AESO Board receives and reviews the Final Board Review Document Stakeholders make presentations to the AESO Board AESO Board reviews the written information and prepares a decision • AESO Board reviews the Board Review Document prior to presentations from stakeholders • Stakeholders provide written presentations in advance of oral presentations • Stakeholders provided the opportunity to present their issue to the AESO Board. • Stakeholders have the opportunity to provide comments to the AESO Board on each other’s issues • The information for the AESO Board’s review includes the content of the Board Review Document, the stakeholder presentations, and the comments on each stakeholder presentation 5.4 AESO Board Provides Decision on AESO Own Costs, Ancillary Services & Line Losses 6.0 Dispute Process • The AESO Board Decision includes: Business Plan, AESO Own, Ancillary Services and Transmission Line Loss Cost forecasts; rationale for the decision; and comments regarding process and stakeholder engagement • The decision will be written with sufficient detail to confirm that the AESO Board understood the key issues • The AESO Board Decision is communicated to AESO Management and to stakeholders as well as posted to the AESO website Alberta Electric System Operator April 29, 2009 Page 6 of 6 2010 and 2011 Business Plan and Budget Proposal Appendix C – Budget Review Process Schedule ~ last reviewed August 2009 Refer to the following calendar providing the 2009 budget review process milestone activities. Appendix C Schedule for AESO Board Approval Process - 2010 - Revised August 26, 2009 Meeting Material Distributed Stakeholder Mtgs Stakeholder Comments Requested Stakeholder Comments Received AESO Posts Meeting Summary AESO Board Meeting APRIL Mon Tues MAY Wed Thurs Fri 1 2 3 Mon JUNE Tues Wed Thurs Fri Mon Tues Wed Thurs Fri 1 1 2 3 4 5 Web posting for comments Re: April 29 Mtg. 6 7 8 9 10 4 5 6 7 8 14 15 16 17 12 13 14 15 Tues AUGUST Wed Thurs 1 2 SEPTEMBER Fri Mon Tues Wed Thurs Fri 3 3 4 5 6 7 Holiday Mon OCTOBER Tues Wed Thurs Fri 1 2 3 4 8 9 10 15 16 17 Mon Tues Wed NOVEMBER Thurs Fri Mon Tues Wed DECEMBER Thurs Fri 1 2 2 3 4 5 6 8 9 9 10 11 12 13 Mon Tues Wed Thurs Fri 1 2 3 4 7 8 9 10 11 Receive Stakeholder comments from Aug. 19 Mtg. Holiday (Step 2.2) (Step 4.2) 11 Draft Business Priorities and Status Update 1:30-3:30 (Step 2.3) 11 Mon Distribution of materials for June 10 Mtg. Holiday 13 JULY 12 6 7 8 9 10 Web posting for comments Re: June 10 Mtg. (Step 2.4) 18 19 10 11 12 13 14 Distribution of materials for Aug.19 & 26 Mtg. (Step 7 8 14 15 16 17 17 10 11 5 6 7 Receive Stakeholder written submissions for AESO Board Distribution of draft AESO Board approval document Holiday 3.3) 13 9 (Step 4.4) 18 Receive Stakeholder comments from April 29 Mtg. 19 20 21 14 15 16 17 18 Tech. Mtg. Web posting AS & Line for comments Loss Costs of Aug. 11 mtg. 1:00-5:00 (Step 4.1) Holiday (Step 5.2) 12 13 14 15 Holiday AESO Board Meeting AESO Board Meeting AESO Board Meeting (Step 4.2) 16 16 17 18 19 20 14 15 16 17 18 23 23 24 25 26 27 21 22 23 24 25 Oral Presentation to AESO 20 21 22 23 Distribution of materials for April 29 Mtg. 24 18 19 20 21 Holiday (Step 1.1) 27 28 29 1st Stakeholder Mtg./ Revised Strat Plan 1:303:30pm (Step 1.1) 30 25 26 27 28 22 22 Web posting on April 29 Mtg. discussion & comments Receive Stakeholder comments from June 10 Mtg. (Step 2.4) 29 29 23 24 25 26 20 21 22 23 24 24 25 26 27 Web posting Tech. Mtg. - for comments Own Costs on Draft AESO Board approval 1:00-5:00 (Step 4.1) document (Step 4.2) 30 Web posting on June 10 Mtg. discussion & comments 27 28 29 30 31 31 28 21 22 23 24 25 19 20Board or Board 21 Committee 22 (Step 5.2) Receive Stakeholder comments from Aug. 26 Mtg.and Draft Decision Web posting of AESO Board Decision 28 29 Web posting of comments on Draft AESO Board approval document Web posting of final AESO Board approval document (Step 4.4) Holiday (Step 5.4) (Step 4.2 & 4.4) 30 26 27 28 AESO Board Meeting 29 30 30 28 29 30 31 Holiday (Step 4.6-4.7) 09-30-2009 2010 and 2011 Business Plan and Budget Proposal Section 4 – Business Plan and Budget Page 1 2010 – 2011 Business Plan and Budget Proposal Version 2 September 29, 2009 2010 – 2011 Business Plan and Budget Proposal Table of Contents Message from the Chief Executive Officer.................................................................... iii Our Mandate ...................................................................................................................... 1 AESO Core Business Areas......................................................................................... 2 Our Strategic Plan............................................................................................................. 3 Objectives ..................................................................................................................... 3 Our Plan to Evolve with Alberta’s Electricity Industry.................................................. 4 Market Development .................................................................................................... 4 Electric System Development (Transmission).............................................................. 6 Customer Access Services........................................................................................... 9 Electric System Operations ........................................................................................ 11 Enabling Our Core Business Areas............................................................................ 13 Financial Overview.......................................................................................................... 16 Section I - 2009 ................................................................................................................ 17 Financial Management ............................................................................................... 17 Total Revenues .......................................................................................................... 18 Total Costs.................................................................................................................. 19 Transmission Operating Costs .......................................................................... 19 Other Industry Costs ......................................................................................... 20 General and Administrative Costs..................................................................... 21 Interest and Amortization Costs ........................................................................ 23 Capital Expenditures ......................................................................................... 23 SECTION II – 2010 and 2011........................................................................................... 26 Financial Outlook........................................................................................................ 26 Key Assumptions over the Planning Period ...................................................... 27 Total Revenues .......................................................................................................... 29 Allocation of Costs for Revenue Requirements ................................................ 30 Revenue ............................................................................................................ 30 PAGE i 2010 – 2011 Business Plan and Budget Proposal Total Costs.................................................................................................................. 32 Transmission Operating Costs .......................................................................... 32 Other Industry Costs ......................................................................................... 33 General and Administrative Costs..................................................................... 35 Interest Costs and Amortization ........................................................................ 38 Capital Expenditures ......................................................................................... 39 Appendix A: Other Industry Cost Detail ........................................................................... 45 Appendix B: Multi-Year Budget Process.......................................................................... 46 Appendix C: General and Administrative Cost Detail ...................................................... 47 Appendix D: 2010 and 2011 Staff Addition Detail............................................................ 52 Appendix E: Consulting Cost Detail ................................................................................. 57 Appendix F: Audit/Review Cost Detail ............................................................................. 59 Appendix G: Insurance Coverage Detail.......................................................................... 60 Appendix H: Allocation of Costs....................................................................................... 61 Appendix I: Capital Projects............................................................................................ 62 Appendix J: Transmission Operating Cost Definitions..................................................... 66 PAGE ii 2010 – 2011 Business Plan and Budget Proposal Message from the Chief Executive Officer Message from the Chief Executive Officer This text will be included in the final version of the business plan and budget document. PAGE iii 2010 – 2011 Business Plan and Budget Proposal About the AESO Our Mandate The Alberta Electric System Operator (AESO) is responsible for the safe, reliable and economic planning and operation of the Alberta interconnected electric system (AIES) and the facilitation of a fair, efficient and openly competitive electricity market. Acting in the public interest, we take a leadership role in planning and operating the province’s transmission system and wholesale electricity market in a reliable and efficient manner that benefits all Albertans. To ensure the AESO delivers on this mandate, the organization is governed by an independent board whose members are appointed by the Alberta Minister of Energy. We are a not-for-profit entity and are independent of any industry affiliations and we do not own transmission, distribution, retail or generation assets. The AESO’s mandate is outlined in Alberta’s Electric Utilities Act1 and is reflected in our mission statement: “The AESO facilitates a fair, efficient and openly competitive market for electricity and provides for the safe, reliable and economic operation of the Alberta interconnected electric system.” The AESO delivers upon its mandate through four core business areas: (1) Market Development (2) Electric System Development (3) Customer Access Services (4) Electric System Operations Integral to supporting and developing these four major business areas are the AESO’s people, technology and processes. These are our core assets. Our commitment to significant investment in these assets is fundamental to achieving the short- and long- 1 http://www.qp.alberta.ca/ PAGE 1 2010 – 2011 Business Plan and Budget Proposal term goals established in the AESO’s core business areas. The following describes the role each of our core business areas plays within the AESO: AESO Core Business Areas 1. Market Development: The AESO is responsible for facilitating the development of the competitive wholesale market for electricity, including financial settlement. We develop market rules that ensure a predictable market structure and provide a reliable price signal for producers, consumers and investors. 2. Electric System Development (Transmission): The AESO is responsible for assessing the current and future needs of market participants and planning the transmission system to meet those needs. We utilize a credible and effective process for system planning that proactively identifies, plans, achieves approvals for and initiates the timely implementation of system reinforcements. 3. Customer Access Services: The AESO is responsible for ensuring customers have access to the transmission system and electricity market. The goal is to deliver high quality interconnection and market access services in an efficient manner that meets both the customer’s needs and the requirements of the AIES. 4. Electric System Operations: The AESO directs the safe, reliable and economic operation of the AIES and operates the market in a fair, efficient and openly competitive manner. This is achieved by ensuring compliance with all market rules and reliability standards, and maintaining an appropriate set of system operating limits and procedures. PAGE 2 2010 – 2011 Business Plan and Budget Proposal Our Strategic Plan Electricity plays a critical role in powering our everyday lives. We flip the switch knowing that the power is there. Albertans count on safe, reliable electricity. It enables Alberta’s economic progress, our livelihood and our well-being. In 2008, Alberta’s wholesale power market completed over $9 billion in electricity transactions. Knowing critical transmission infrastructure is in place ensures power generators can be confident that Alberta’s grid can accommodate new generation investment. It also bolsters confidence with customers who rely upon dependable electricity to power their businesses, industry, homes and farms. The foundation of the AESO’s commitment to evolve with Alberta’s electricity industry is a five-year strategic plan that outlines six overarching objectives. Objectives 1. We will design and operate a competitive, energy-only electricity market where market evolution is driven by participants and the AESO. 2. We will lead development of a reliable transmission system, including interties to other jurisdictions, which fully enables operation of the competitive market. 3. We will consistently meet or exceed customer expectations in the delivery of system and market access services. 4. We will ensure our workforce capacity and skill-sets meet business demand while making the AESO an exceptional place to work, learn, succeed and make a difference. 5. We will leverage leading technologies to improve customer service and the diversity, reliability and efficiency of system and market operations. 6. We will build strong public, industry and government support to ensure effective execution of our mandate. These six overarching objectives provide the broad context that shapes the AESO’s dayto-day business activities. We have already embarked on activities to achieve the objectives and have made significant progress. It will be important to carry this momentum through 2010 and 2011 as each of our business areas conducts baseline operations and works towards completing important initiatives needed to improve the AESO’s efficiency and effectiveness as it moves forward. PAGE 3 2010 – 2011 Business Plan and Budget Proposal Evolving with Alberta’s Electricity Industry Our Plan to Evolve with Alberta’s Electricity Industry Market Development The AESO is responsible for facilitating the development of Alberta’s hourly wholesale electricity market, which has more than 200 participants and completed over $9 billion in electricity transactions in 2008. As Alberta’s wholesale electricity market continues to evolve, the AESO will continue to engage the Market Advisory Committee (MAC) and stakeholders to provide input on market policy issues and advance discussions that will guide development of Alberta’s wholesale electricity market. The MAC is a group of 19 industry participants that represents a broad range of interests. Their commitment and collaboration provides the foundation for meaningful consultation on a wide range of market-related matters and forward-looking issues, as well as a collective vision for the market. The AESO’s Market Roadmap (initially released for comment in 2007) outlines the highlevel context and sequencing of market design initiatives. It is a directional project plan that sets the context for market changes the AESO envisions based on consultation with stakeholders. We have also been moving forward with an initiative to design and implement a comprehensive framework that will consistently be applied for all existing AESO authoritative documents (i.e., those documents such as rules that contain binding obligations for participants, including the AESO). The objective of this initiative is to streamline the Independent System Operator (ISO) Rules and Alberta Reliability Standards approval process and provide clearer definitions of participants’ obligations. PAGE 4 2010 – 2011 Business Plan and Budget Proposal 2010 - 2011 Planned Evolution of Market Development In 2010 and 2011, the AESO will execute initiatives to further evolve Alberta’s wholesale electricity market and contribute to achieving the strategic objective related to the energyonly market (Objective 1: We will design and operate a competitive, energy-only electricity market where market evolution is driven by participants and the AESO). As we implement changes to the electricity market, we will continue to consult and work with stakeholders such as industry, the Alberta Department of Energy (DOE), the Alberta Utilities Commission (AUC), the Market Surveillance Administrator (MSA), and the MAC to ensure that as it evolves, Alberta’s wholesale electricity market can be operated in a fair, efficient and openly competitive manner. Specifically, the initiatives the AESO will execute over the next two years include: 1. Continue to implement the market roadmap Implement the market policy framework by: o Implementing approved market rules for congestion management. o Developing operating reserve market rules and implementing market redesign changes based on the stakeholder consultation in progress. o Ongoing development and implementation of market performance metrics. o Implementing requirements arising from Section 6 of the DOE’s Fair, Efficient and Open Competition (FEOC) Regulation, which came into effect September 1, 2009. o Continuing to clarify market participants’ roles and responsibilities (e.g., DOE, AUC, MSA and AESO). Complete demand response consultation and develop market rules and new products accordingly. Implement recommendations from the price cap and floor review. Implement market suspension rules, which have been revised to reflect market design changes. 2. Facilitate development of interties Develop and implement a revised intertie framework that facilitates possible development of new intertie capacity and new business practices for intertie scheduling, dispatching, allocation and curtailment as necessary. 3. Execute the transition of authoritative documents project Implement a standardized process for authoritative documents for the creation of ISO Rules, operating policies and procedures, standards and business practices. This includes documents such as ISO Rules that contain binding obligations for participants, including the AESO. PAGE 5 2010 – 2011 Business Plan and Budget Proposal Electric System Development (Transmission) The AESO is responsible for assessing the current and future needs of market participants and planning the transmission system to meet those needs. We utilize a system planning process that proactively identifies, plans, achieves approvals for and initiates the implementation of system reinforcements. Our objective is to ensure transmission facilities are in place to maintain reliable and economic transmission system operation and the facilitation of competitive electricity markets. Alberta’s electric transmission system is like a highway. It moves power from where it is produced to where it is used—just like a highway moves traffic from point to point. Today’s technologies do not allow us to store electricity in large volumes in any practical way so transmission lines must be able to deliver the power we need when and where we need it—instantly. If the transmission highway is too small to handle the needed flow of electricity, it can become congested, costly and inefficient to run. In addition, knowing critical transmission infrastructure is in place ensures power generators can be confident that Alberta’s grid can accommodate new investment in generation. In the past several years Alberta’s growth has been strong. In electric system terms, this growth has been equal to adding two cities the size of Red Deer to the power system every year. However, virtually no major additions to the backbone of the electric system have been built in over 20 years. Portions of our electricity system are congested and aging. Alberta’s electric system is stretched and incapable of meeting the province’s future needs in its current state. The AESO has approximately $3.2 billion in transmission system reinforcements currently underway (including projects approved, pending approval and under construction) throughout the province. However, additional critical transmission infrastructure is required to support planned generation development. Now is the time to close the gap between the system in its current strained condition and ensure that critical transmission infrastructure is ready in advance of the upcoming need. PAGE 6 2010 – 2011 Business Plan and Budget Proposal On December 11, 2008 the Alberta government released its Provincial Energy Strategy, which noted the importance of electricity as a facilitator of economic development in Alberta. The Strategy states: “Advancing new transmission investment will ensure reliable service for Albertans, help drive our clean energy agenda by growing new renewable energy potential, and enhance our ability to serve electricity export markets.”1 In 2009, the AESO released its Long-term Transmission System Plan, which aligns with the Provincial Energy Strategy and outlines the following five critical transmission infrastructure (CTI) tier 1 projects. 1. Two 500 kilovolt (kV) high voltage direct current (HVDC) high capacity lines from the Edmonton area to the Calgary and South regions. 2. One 500 kV double circuit alternating current line from the Edmonton area to the Industrial Heartland area (parts of Sturgeon, Strathcona and Lamont counties). 3. Two 500 kV lines to Fort McMurray—one from the Wabamun Lake area and one from the Industrial Heartland area northeast of Edmonton. 4. New transmission development in southern Alberta to integrate wind energy into the provincial grid. 5. A 240 kV substation in the south Calgary area. The Provincial Energy Strategy reinforces direction provided by the existing Transmission Development Policy and Transmission Regulation to increase the capability of the transmission lines (interties) that connect Alberta with its neighbours. Interties allow us to import power into Alberta when provincial demand exceeds supply and export surplus energy to other jurisdictions when supply exceeds demand. Since 2002, Alberta has been a net importer of power. In addition to the AESO’s transmission planning efforts, two merchant interties are being planned: 1. Montana-Alberta Tie Ltd. is proposing to construct an intertie between Alberta and Montana. 2. The NorthernLights bi-directional merchant transmission project is being developed by TransCanada Corporation from Alberta to the U.S. Pacific Northwest. 2010 - 2011 Planned Evolution of Electric System Development In 2010 and 2011, the AESO will execute initiatives to further evolve the development of Alberta’s transmission system and contribute to the achievement of the strategic objective related to the unconstrained transmission system (Objective 2: We will lead development of a reliable transmission system, including interties to other jurisdictions, that fully enables operation of the competitive market). 1 Launching Alberta’s Energy Future, Provincial Energy Strategy, page 44. PAGE 7 2010 – 2011 Business Plan and Budget Proposal The accelerated pace of change needed to support transmission system planning and development of the CTI projects means the AESO must reassess and improve certain working processes. It will be critical to work with our stakeholders to refine these processes, which will enable us to more efficiently and effectively achieve the initatives outlined for development of Alberta’s transmission system. These initiatives include: 1. Implement the Provincial Energy Strategy and Transmission Development Policy Review and streamline the end-to-end transmission development process for CTI projects, regional system developments and customer interconnections to resolve recurring issues with the existing framework: o Clarify roles and accountabilities of the parties. o Implement legislative and regulatory amendments. o Align incentives among service providers and customers. Advance the development of CTI projects, including interties, as envisioned and set out in the Provincial Energy Strategy and the AESO’s Long-term Transmission System Plan and assist the AUC to advance previously filed applications. PAGE 8 2010 – 2011 Business Plan and Budget Proposal Customer Access Services We are responsible for providing customers with transmission system access to the Alberta power grid and access to the wholesale electricity market. The AESO provides customers (e.g., generators, large commercial or industrial customers) with access to the AIES. While the number of interconnection applications slowed in 2009 due to the economic downturn, prior to 2009, system access requests increased at an unprecedented rate resulting in a backlog of applications. In addition, the interconnection applications became more complex in nature. We know we must change how we provide customer service and execute customer system interconnections, and are focusing efforts on more efficiently and effectively managing the interconnection process. During 2008 and 2009, the AESO created a new customer service team and made improvements to customer service processes. We also launched a thorough review of business practices to ensure customer needs are met and quality service is being delivered through process improvements related to transmission interconnections and energy market business interactions. 2010 - 2011 Planned Evolution of Improving Customer Access In 2010 and 2011, the AESO will execute initiatives to further improve access to the transmission system and wholesale electricity market and contribute to the achievement of the strategic objective related to provision of system and market access services (Objective 3: We will consistently meet or exceed customer expectations in the delivery of system and market access services). Our focus will be primarily based on streamlining the end-to-end process for system and market access with clearly defined accountabilities and performance measures for the AESO, customers, distribution facility owners, transmission facility owners and generation facility owners. This will include developing increased project management capability and discipline to execute customer projects. PAGE 9 2010 – 2011 Business Plan and Budget Proposal Additionally, we will need to simplify rules and complete our transition of authoritative documents project (e.g. rules, tariffs, standards) related to customer access services. Specifically, the initiatives the AESO will execute over the next two years include: 1. Customer service access improvements With industry input, develop and implement an improved end-to-end customer service delivery interconnection process. Implement approved changes to the 2010 general tariffs that contribute to a more effective and efficient interconnection process. Define and implement a customer relationship model to effectively manage activities related to the broad range of services the AESO provides. Define and implement best practices and accountabilities to effectively manage and monitor customer service access agreements. Complete the authoritative documents project, including a customer interconnection guide and improved web access. PAGE 10 2010 – 2011 Business Plan and Budget Proposal Electric System Operations The AESO is responsible for directing the safe, reliable and economic operation of the AIES and operation of the wholesale electricity market in a fair, efficient and openly competitive manner. The AESO’s system coordination centre (SCC) is the heart of its 24/7 operation and facilitates our mandate to keep the competitive market functioning and the lights on in Alberta. Operating a strained, aging and congested transmission system becomes more challenging every year. System controllers operate the SCC and have a long and successful track record in operating power systems that includes more than 200 person-years of combined experience. They are responsible for the real-time operations of the Alberta electric system. Our controllers match supply and demand every minute of every day to ensure power is available when Albertans need it. They also monitor and direct the operation of the provincial power grid to ensure safe, reliable and economic power for all Albertans. The system controllers that operate the AIES and the market are a highly specialized workforce and many senior controllers are nearing retirement. The AESO is focused on succession planning and finding innovative ways to train and develop future system controllers. One example of how we are doing this is our successful partnership with Calgary’s SAIT Polytechnic. This partnership allows students to complete work terms at the AESO while gaining valuable real-world experience. The AESO’s system controllers rely on technology to continually get more out of Alberta’s aging and congested transmission system. We are investing significantly in technology that will not only provide us with new capabilities to effectively and efficiently operate the AIES and wholesale electricity market, but will also change how we do business. For example, replacing our Energy Management System (EMS) will allow us to transition most of our system controllers’ efforts to the real-time operation of the AIES so they can focus on real-time operations planning. These investments in technology will allow the AESO to operate the AIES and wholesale electricity market effectively, safely and reliably while the CTI tier 1 system reinforcements are brought online. In addition, the AESO has agreed to operate the AIES and competitive market in a manner consistent, to the extent possible, with the North American Electric Reliability Corporation and Western Electricity Coordinating Council Reliability criteria and standards. These reliability criteria, known as the Alberta Reliability Standards (ARS), are designed to ensure adequate transmission resources are available to reliably connect generation and load at all times, taking into account variations in load levels, generation dispatch, transaction levels, and scheduled and reasonably expected unscheduled outages of generation and transmission system elements. 2010 - 2011 Planned Evolution of Electric System Operations In 2010 and 2011, the AESO will execute initiatives to further improve our ability to operate the AIES and wholesale electricity market. This includes the effective implementation of ARS and the addition of a fourth system controller desk including the implementation of the new EMS. PAGE 11 2010 – 2011 Business Plan and Budget Proposal Specifically, the initiatives the AESO will execute over the next two years include: 1. Alberta Reliability Standards By mid-2010, the AESO will complete stakeholder consultation and file with the Alberta Utilities Commission for approval the majority of the ARS. To support implementation of the ARS, we will establish a monitoring and compliance program for system and market participants. This monitoring and compliance program will be supplemented by implementation of an audit function to perform audits of the AESO’s operations including compliance requirements and periodic testing of our processes, systems and internal controls. 2. Fourth system controller desk The changing requirements of operating the AIES and the wholesale electricity market are driving the AESO to add a fourth system controller desk. This is being driven by AESO requirements to: o Monitor, direct and integrate increased wind power generation within Alberta. o Understand and integrate new technologies on the system (e.g., HVDC, phase-shifting transformers, series capacitors, remedial action schemes, etc.). o Integrate the Montana-Alberta intertie and provide dispatchable intertie capabilities. o Utilize the real-time operations planning capabilities (advanced applications) of the replacement EMS. PAGE 12 2010 – 2011 Business Plan and Budget Proposal Enabling Our Core Business Areas Integral to achieving the objectives related to our core business areas are the AESO’s people, technology and processes—core assets in which we must invest. Our People As an organization, people are the AESO’s most important asset. Without our employees, we are not capable of executing our operational mandate, strategic objectives and business priorities outlined in this business plan. Our people allow us to constantly improve the way we do business and identify innovative ways to operate our aging and congested transmission system until critical transmission infrastructure system reinforcements are put in service. Our Technology Technology is an enabler of everything we do from operating the market to operating the system. The AESO must ensure that we are a knowledge leader and fast follower of proven technologies. This includes implementing technologies based on the future requirements of stakeholders and customers. We must also ensure we are capable of proactively implementing new supply and demand technologies to support market and grid operations and providing effective access to data and information for the industry. Finally, in support of every aspect of the AESO’s business we must utilize scalable, robust and secure information technology (IT) systems to achieve operational excellence. The AESO understands that to support Alberta’s evolving electricity industry, we must appreciate that technology extends beyond information systems to various forms of technology such as integrating wind power, HVDC, Smart Grid, and advanced metering infrastructure. Given the role we play as the independent system operator, we must support and enable technologies that our stakeholders and customers use. PAGE 13 2010 – 2011 Business Plan and Budget Proposal Our Stakeholder Engagement and Public Outreach Process All organizations must be cognizant of external stakeholders and customers. Given the role the AESO plays within the province’s electricity industry (being independent and not having an ownership stake in transmission lines or generation assets), we rely on others to successfully execute our mandate. We do this by engaging and collaborating with our stakeholders, customers and the public. Stakeholder consultation with the general public, including elected officials, special interest groups and others provides us with a broad perspective as well as input into the plans we develop. In addition to our extensive stakeholder consultation processes, the AESO has developed a comprehensive public outreach program. Through this program, we try to give Albertans factual and unbiased information about the electric industry including how it works and who the players are. Our goal is to help Albertans better understand how important electricity is to our quality of life, the competitiveness of our provincial business and industry climate, and our overall economic future. 2010 - 2011 Planned Evolution and Focus on Our People, Technology, Stakeholder Engagement and Public Outreach Processes AESO staff and technology drive a significant portion our business activities and related expenditures. As such, we are focused on efficiency improvements across our core assets (people, technology and processes) that will improve our overall effectiveness. Specifically, the initiatives the AESO will execute over the next two years include: 1. Develop and implement a comprehensive resource strategy to attract and retain quality staff Develop and implement a workforce sourcing strategy for key roles, define how identified gaps will be addressed and monitor the effectiveness of the sourcing strategy. Implement the AESO’s succession plan for key roles. Implement a recruitment module for human resources systems. Implement a workforce-training program through internal and external means. 2. Become a technology knowledge leader by creating internal capability to evaluate, deploy and transfer emerging technology Establish an executive technology steering committee to provide leadership, oversight and coordination of possible investments in new technologies within the AESO. Assess and analyze HVDC features and integration issues and identify necessary changes to procedures, tools, study techniques, resources and training. Implement the market and operational framework for wind integration including rules, technical requirements and practices/procedures. PAGE 14 2010 – 2011 Business Plan and Budget Proposal Establish high performing integrated business systems that adapt to business process and needs. Define life cycle models for all IT systems based on future business and customer requirements. Expand the existing Market Roadmap to reflect the priorities of market design, market operations, grid operations and the capabilities of current/future IT systems (i.e., a market system vision that includes the dispatch tool and Energy Trading System). Continue to implement and advance the new Energy Management System. Provide customers with timely access to relevant data and information. Implement an information management platform that provides stakeholders with simplified access to AESO data. This will be achieved through a series of information management pilot projects. 3. Continue to refine and implement the AESO’s public outreach plan Enhance the public awareness program through ongoing definition of target audience requirements. Support community-based education initiatives by seeking public engagement opportunities (e.g., high schools, college, university and community interest electricity courses). Utilize regional advisors and continue joint management-regional advisor sessions. Develop E-communications plan and public information section as website revisions. 4. Enhance relationships with stakeholders Enhance working relationships with stakeholders, government and related agencies to improve communications, gain procedural efficiencies and improve effectiveness. Engage stakeholders in consultation initiatives such as the Market Advisory Committee, Alberta Reliability Standards Committee and Wind Steering Committee. PAGE 15 2010 – 2011 Business Plan and Budget Proposal Financial Overview Financial Overview The AESO’s five-year strategic plan and related business initiatives, in addition to our day-to-day operations, are the foundation on which annual funding requirements are determined. Once the business initiatives are confirmed, we complete a detailed assessment of what resources are required to deliver on our commitments, reviewing human resource needs and information technology (IT) system requirements in addition to other ongoing administrative costs. At the AESO, financial management which includes the assurance that expenditures are made in a prudent and value-added manner, is a key business philosophy. Through responsible and effective use of the funding provided to the AESO, our goal is to ensure every dollar is maximized in delivering on our initiatives. As part of this business plan, we are presenting our 2010 and 2011 budgets. The process for developing the budgets included detailed discussions and reviews with all levels of management to establish business initiatives, which may be the extension of current work, and to begin to assess the impact of these initiatives on existing resources and system infrastructure. Based on these discussions and analysis, we then compile the budget. This process ensures a consistent approach and removes gaps and overlaps in work efforts while aligning with the overall corporate direction. This process ensures that sufficient resources (human and financial) are available to deliver on business initiatives. Financial information is presented in two sections: Section I reviews the 2009 financial results and Section II provides budget information that is part of the 2010 and 2011 business plan. Additional information is included in Appendices A to J. PAGE 16 2010 – 2011 Business Plan and Budget Proposal Section I - 2009 Financial Management When the Alberta government released its Provincial Energy Strategy in December 2008, it was clear that remaining within the AESO’s 2009 budget would require a renewed focus on resources. A key point in the Provincial Energy Strategy is strengthening the provincial transmission system, which in turn had an impact on the AESO’s plans for 2009 in the planning and engineering areas, in addition to the communication strategies to support these changes. In response to the Provincial Energy Strategy, the AESO reprioritized its resources and we anticipate our 2009 financial results for general and administrative costs will be at or very near the 2009 budget. With respect to other cost categories, mainly transmission operating costs, we anticipate costs significantly less than budgeted due to the lower than anticipated pool price in 2009 (a year-to-date July average pool price of $47 per megawatt hour (MWh) compared to a forecast of $84 per MWh used for the 2009 transmission operating cost forecast). Year-to-Date July 2009 Operating Results ($ million) Transmission Energy Market Revenue Other Revenue 487.6 1.0 15.6 0.1 0.2 - 503.4 1.1 Total Revenue 488.6 15.7 0.2 504.5 Transmission Operating Costs Other Industry Costs General & Administrative Costs Interest Costs Amortization Major Project Operating Costs 453.5 8.1 29.2 0.7 2.7 0.2 4.1 8.8 0.1 1.7 0.1 1.3 0.9 - 453.5 12.3 39.3 0.8 5.2 0.2 Total Costs 494.4 14.7 2.2 511.3 (5.8) 1.0 (2.0) (6.8) Operating (Deficit)/Surplus Load Settlement YTD Total Any differences are due to rounding. Allocation and Cost Classifications Cost Categories Wire Line Losses Operating Reserves Transmission Must-Run Other Ancillary Services General Classification Operating Operating Operating Operating Operating Other Industry Costs Non-operating General and Administration Interest Amortization / Capital Non-operating Non-operating Non-operating PAGE 17 Transmission AESO Services (%) Energy Load Settlement Market 100 100 100 100 100 All other costs - - AUC-related admin fee - Costs allocated based on an established methodology 2010 – 2011 Business Plan and Budget Proposal Total Revenues The AESO recovers its operating and capital costs through three separate revenue sources. Each is designed to recover the costs directly related to a specific service as well as a portion of the shared corporate services costs. The AESO’s operations integrate the functions of transmission, energy market and load settlement to maximize benefits under the Electric Utilities Act (EUA). This integration results in cost allocations in many parts of the organization for the purpose of cost recovery. In determining the revenue requirement on a function-by-function basis, all AESO costs are assigned or allocated to one of the three functions. Transmission The AESO is responsible for paying all the costs of managing the provincial transmission system and recovering the costs through a tariff approved by the Alberta Utilities Commission (AUC). The tariff is designed to allocate the costs to all users of the transmission system based on level of usage. As of July 2009, the operating deficit related to the transmission function is $5.8 million, which represents a one per cent variance between revenue collections and costs. The transmission tariff allows for the use of Rate Riders C “Deferral Account Adjustment Rider” and E “Losses Calibration Factor Rider” to help match revenue collections with actual costs incurred during the year. Energy Market The AESO recovers the costs of operating the real-time energy market through an energy market trading charge on all MWhs traded. The energy market trading charge is set to recover the operating costs and the amortization of capital assets during the period. For 2009, the AESO’s component of the energy market trading charge is 23.2¢ per MWh to cover operating and capital costs (13.1¢ per MWh) and the AUC administrative fee (10.1¢ per MWh). There is also a component in the energy market trading charge that relates to the operations of the Market Surveillance Administrator (MSA), which is independent of AESO operations. As of July 2009, energy market revenue collections are greater than costs incurred by $1.0 million or six per cent. This variance is primarily due to lower than anticipated costs related to interest and amortization of capital assets in the first seven months of 2009. Load Settlement The expenses the AESO incurs to provide services related to administering provincial load settlement are charged to the owners of electric distribution systems and wire service providers conducting load settlement. The costs associated with load settlement include operating costs and the amortization of capital assets. As of July 2009, revenue collections are $2.0 million less than costs incurred. While the 2009 revenue collections are $2.3 million, they are offset by a refund payment of $1.9 million made in April of this year to settle an over-collection from 2008. By the end of 2009, it is anticipated that cumulative revenue collections and costs will be at or close to zero. PAGE 18 2010 – 2011 Business Plan and Budget Proposal Total Costs Transmission Operating Costs The following chart provides the transmission operating costs as of July 2009 compared to the forecast. Year-to-Date July 2009 Transmission Operating Costs ($ million) YTD July Actual YTD July Forecast YTD July Variance 2009 Forecast Wire Costs Transmission Line Losses Operating Reserves Transmission Must-Run Other Ancillary Service Costs 307.2 68.2 55.1 14.2 3.5 288.2 144.6 136.4 22.0 5.6 19.0 (76.4) (81.3) (7.8) (2.1) 493.8 238.0 235.5 37.2 9.5 Transmission Operating Costs 448.2 596.8 (148.6) 1,014.0 Differences are due to rounding. Transmission operating costs represent wire, transmission line loss and ancillary services costs. As of July 2009, costs are lower than forecast by $148.6 million or 25 per cent. This variance is attributed to significant variances in ancillary services and transmission line loss costs due primarily to lower than anticipated pool and gas prices thus far in 2009. Wire Costs Wire costs as of July 2009 are $307.2 million compared to the AESO forecast of $288.2 million, an increase of $19.0 million or seven per cent based on the amounts paid primarily to the owners of transmission facilities in accordance with their AUC-approved tariffs. Transmission Line Losses The cost of transmission line losses is $76.4 million or 53 per cent lower than forecast in the first seven months of 2009 primarily as a result of lower than forecasted pool prices. The average hourly pool price has been $47 per MWh compared to a forecast of $84 per MWh used for the line loss forecast. During this period, the volume of transmission line losses has been 112 gigawatt hours or seven per cent less than the forecast (actual volumes of 1,452 gigawatt hours compared to the forecast of 1,564 gigawatt hours). Operating Reserves Operating reserve costs in 2009 have been $81.3 million or 60 per cent lower than forecast. As operating reserve costs are indexed to the hourly pool price, the difference is primarily attributed to the significant decrease in the actual hourly pool price in 2009 compared to the forecast pool price. Operating reserve volumes are 134 gigawatt hours or three per cent lower than forecast at the end of July. PAGE 19 2010 – 2011 Business Plan and Budget Proposal Transmission Must-Run Transmission must-run costs in 2009 are $7.8 million or 35 per cent lower than forecast. This decrease is attributable to the combination of lower TMR requirements in North West Alberta due to lower load in this area and higher market heat rates so far in 2009 compared to forecast (pool price divided by gas price). Other Ancillary Service Costs Other ancillary services include the remaining services that the AESO procures for the secure and reliable operation of the AIES. These services are procured through bilateral contracts with suppliers. Over the first seven months of 2009, these costs are lower than forecast due to the withdrawal of one load shed service participant and a contract delay with a service provider. Other Industry Costs The following chart provides other industry costs as of July 2009 compared to the AESO’s approved budget. Year-to-Date July 2009 Other Industry Costs ($ million) AUC Fees – Transmission AUC Fees – Energy Market External Regulatory Costs WECC/NWPP* Costs Balancing Pool Other Industry Costs YTD July Actual YTD July Budget YTD July Variance 2009 Budget 6.0 4.1 0.0 2.1 - 5.8 4.2 3.4 1.6 - 0.2 (0.1) (3.4) 0.4 - 9.9 7.2 5.9 2.8 - 12.3 15.0 (2.8) 25.8 *Western Electricity Coordinating Council/Northwest Power Pool Differences are due to rounding. Other industry costs are costs that are not within the control of the AESO; rather, these costs are determined by third parties such as the AUC or the board of directors for the Western Electricity Coordinating Council/Northwest Power Pool (WECC/NWPP). For 2009, it is anticipated that other industry costs will be significantly lower than budget due primarily to external regulatory costs. As part of the Provincial Energy Strategy, the Government of Alberta introduced new legislation in June (Bill 50) for the government to assume responsibility for approving the need for critical transmission infrastructure (CTI) projects, which is currently in the AUC’s approval mandate. While the 2009 budget for external regulatory costs includes intervener and AESO costs related to need applications for transmission projects that the AESO would file with the AUC, these costs would not be incurred should Bill 50 receive legislative approval. Appendix A provides additional information on other industry costs. PAGE 20 2010 – 2011 Business Plan and Budget Proposal General and Administrative Costs The following chart provides the general and administrative costs as of July 2009 compared to the AESO’s approved budget. 50 $ Millions 40 30 20 10 0 Actual Budget Staff Costs Contract Services & Consultants Administration Facilities Computer Services and Maintenance Telecommunications Year-to-Date July 2009 General and Administrative Costs ($ million) YTD July Actual YTD July Budget YTD July Variance 2009 Budget Staff Costs Contract Services & Consultants Administration Facilities Computer Services and Maintenance Telecommunications 23.0 8.0 3.4 2.1 2.0 0.8 24.8 7.6 3.8 1.9 1.5 0.8 (1.8) 0.4 (0.4) 0.1 0.5 (0.0) 43.0 13.0 6.5 3.3 2.6 1.3 General and Administrative Costs 39.3 40.4 (1.1) 69.7 Differences are due to rounding. Additional information on general and administrative costs is provided in Appendices C through G. PAGE 21 2010 – 2011 Business Plan and Budget Proposal Staff Costs and Contract Services & Consultants Operations at the AESO are labour intensive and work is completed through the efforts of our staff or with the assistance of contractors or consultants. Thus far in 2009, staff costs have been less than budgeted as we manage staff vacancies that have occurred for both new staff additions and through general attrition. We maintain a focused recruitment strategy to do everything we can to fill this gap on a timely basis. During this recruitment period, we will use contractors and consultants to supplement our internal staff resources. We project that by the end of 2009, actual costs for staff, contract services and consultants combined will be marginally higher than budgeted. Administration Administration costs include corporate communications, recruiting, travel and training, AESO Board fees and office costs that present the general operating costs of the company. While costs are currently lower than budgeted, we expect that by the end of the year, actual costs will be close to budget. Facilities While the staff complement may be growing, the AESO has focused on maximizing our utilization of existing office space. There have been no new unanticipated office leases in 2009. However, operating costs were understated by $0.3 million in the 2009 budget, which will result in operating costs being higher than budgeted in 2009. Computer Services and Maintenance As a result of the IT focus of AESO operations, acquiring and storing computer hardware is a challenge we face. When the system coordination centre was designed, the server rooms were built to accommodate future growth. However, for our back-up facility this growth means we need to acquire additional server space, which means higher costs. Additional space was required for our back-up site in 2009 and these costs had not been incorporated into the 2009 budget. Higher costs in 2009 are also related to operating licences and maintenance agreements. With delays in commissioning new systems or applications, we have incurred unanticipated costs for software support on current systems that have continued to operate past their planned retirement dates. It is projected that actual costs in 2009 will be approximately $0.7 million higher than budget. Telecommunications Current and projected year-end costs for telecommunications are anticipated to be close to budget. PAGE 22 2010 – 2011 Business Plan and Budget Proposal Interest and Amortization Costs The following chart provides the interest and amortization costs as of July 2009 compared to the AESO’s approved budget. Year-to-Date July 2009 Costs ($ million) YTD July Actual YTD July Budget YTD July Variance 2009 Budget Interest 0.8 1.7 (0.8) 2.9 Amortization of Capital Assets 5.2 7.7 (2.5) 13.0 Interest This past year has seen considerable changes in the economic landscape with significant reductions to market interest rates. This has translated to lower borrowing rates for the AESO. Interest costs in 2009 will continue to be significantly lower than budgeted. Amortization of Capital Assets Two major IT systems were to be commissioned in 2009—the Dispatch Tool Rearchitecture and Energy Management System (EMS) projects, which have a significant impact on the current year amortization. As a result of changes in the actual commissioning dates for these systems, there will be a misalignment of the commissioning dates that will actually occur and those that were considered in the 2009 budget. Amortization costs will be less than budgeted for 2009. Capital Expenditures The AESO has three main asset categories: people, technology and processes. While we invest in all three, only the technology assets (computer systems and system coordination centre) are our focus for capital expenditures. The development and acquisition of capital assets is a major budget component given the AESO’s significant reliance on IT infrastructure to carry out our operations. As with all IT intensive organizations, our challenge is to find the right balance between implementing technology advancements, determining the level of IT development that can be supported by business operations and then establishing the funding requirements to make it all happen. To address these challenges, we have implemented and continue to enhance a vetting and prioritization process to ensure capital expenditures achieve the most beneficial and cost-effective results to continue to meet operating requirements. We call this the capital portfolio management process. As we progress through a planning year, capital projects are reviewed on an ongoing basis to assess progress and budget spending and identify unanticipated issues. We also review and prioritize any new requirements that are identified and determine how they align with existing work. This is a continual process to ensure alignment of priorities and business needs. PAGE 23 2010 – 2011 Business Plan and Budget Proposal For 2009, we are anticipating capital expenditures of $22.4 million, which is consistent with the 2009 amended budget. The following table provides a summary of current capital projects. Capital Expenditures ($ million) YTD July 2009 Key Capital Initiatives 1. Energy Management System 2. Dispatch Tool – Upgrade & Enhancements 3. Information Management Platform 4. Wind Integration Total Key Capital Initiatives Other Capital Initiatives Life Cycle Initiatives Total Capital Spending Rest-of-Year Projected Projection 2009 4.6 2.9 0.3 0.8 8.5 1.0 1.0 5.1 1.5 0.5 0.8 8.0 3.6 0.3 9.7 4.4 0.8 1.6 16.5 4.6 1.3 10.5 11.9 22.4 Differences are due to rounding. Key capital initiatives represent the most critical capital projects over the planning period that the AESO believes must be completed within the identified timeframe. Other capital initiatives are also necessary projects; however, they have more flexibility in planning or delivery so timing is not as critical or they are lower priority than the key capital initiatives. Life cycle initiatives are typically replacement of end-of-life hardware and recurring software upgrades. KEY CAPITAL INITIATIVES 1. Energy Management System (EMS) In 2007, the AESO initiated a major capital project to replace the EMS with a new solution provided by AREVA. The EMS receives and reports real-time telemetry from participants to the system controller and manages regulating reserve signals for the grid. This phase of the project implemented the base capabilities of the EMS and is targeted to be commissioned in the last quarter of 2009. 2. Dispatch Tool – Upgrade and Enhancements Following an assessment of our dispatch system’s technical architecture in 2008, we initiated the first phase of our dispatch improvement program to improve the reliability and responsiveness of this mission critical system. Additionally, a number of end-user enhancements were included within the 2009 scope of work. PAGE 24 2010 – 2011 Business Plan and Budget Proposal 3. Information Management Platform With over 60 terabytes of data to manage, the AESO required a strategy to deal with data growth and the increasing demand for information by staff and stakeholders. In 2009, we undertook a project to build the foundational components of a data warehouse and highspeed data transfer technology to expedite the transfer of data from our production systems to the data warehouse. 4. Wind Integration This program is intended to facilitate the large-scale integration of wind power into the AIES. The wind integration program includes capabilities for producing and maintaining wind power forecasts, tools to manage surplus supply conditions and tools for developing daily operating plans, as well the development of potential wind following services to manage wind variability. The initial phase of this program will be completed in the last quarter of 2009 and includes the development of a dispatch decision support tool. This system controller tool will integrate with future forecast providers and wind power management tools to allow the system controller to better predict and react to the impact of wind on system and market operations. 2009 OTHER CAPITAL INITIATIVES Compliance Data Management The AESO is responsible for establishing and carrying out compliance to settlement rules as established in AUC Rule 21. This project is part of a program to enable our compliance system to reconcile the 1.5 million metering sites across Alberta. Oracle Database Re-architecture The current version of our database software has reached the end of its useful life and will no longer be supported by the vendor. An upgrade is required and strategic decisions must be made to ensure the platform is configured to meet future business needs. While the majority of the project will be done in 2010, work will begin in 2009 to ensure the target delivery date is met. Project Management/Reporting System The ability to manage a large portfolio of projects, whether interconnections, market initiatives or IT system changes, is critical to the AESO’s success. A project management and reporting system is a foundational tool to improve project execution through better management and visibility of our project’s complex timelines, resources and interdependencies. PAGE 25 2010 – 2011 Business Plan and Budget Proposal SECTION II – 2010 and 2011 Financial Outlook Similar to when we presented the 2008 and 2009 budgets to our Board in the fall of 2007, a two-year budget has been prepared this year for 2010 and 2011. When the multi-year budget process was first established with stakeholders and our Board, the principles for an annual review process were set (Appendix B provides additional information). As part of this process, prior to the start of each fiscal year we would prepare a forecast to assess any budget changes required to deliver on current business initiatives. This process ensures that any material change to our budget is considered as we reassess our business initiatives in year-two of the business plan. This process will occur for the 2011 budget year in mid-2010. As part of this 2010 and 2011 budget plan, we have reviewed and determined the twoyear funding requirements to address other industry, general and administrative, and interest costs and amortization. For the following five transmission operating cost categories, only the 2010 budget plan has been prepared: • Wire Costs • Transmission Line Loss Costs • Operating Reserve Costs • Transmission Must-Run Costs • Other Ancillary Service Costs There were two main focuses in determining the general and administrative funding requirements for 2010 and 2011. First, we focused on what the AESO must deliver to fulfil its mandate and meet stakeholder needs. In addition, we were watchful of the economy, including the impact on stakeholders and how this should influence operations. The result of our assessment was that a general and administrative budget of $73.1 million would be required in 2010 and $75.1 million in 2011. This represents a $3.4 million or five per cent increase from the 2009 budget and a $2.0 million or three per cent increase from 2010 to 2011. We are committed to finding efficiencies in our organization, which includes reviewing the AESO’s organizational structure to extract the highest level of productivity from current resources. While the following sections will provide additional detail on the 2010 and 2011 general and administrative costs, the increase stems mainly from three areas. We required additional resources to deliver on our strategic plan and business initiatives. We have noted the AESO’s reliance on IT infrastructure to provide the necessary tools to ensure reliable processes that meet our business needs. And, as our IT infrastructure grows, so do the costs to maintain and support this infrastructure. Lastly, facility costs will increase as we expand our back-up facility to accommodate additional hardware and incur higher facility operating costs. As for capital expenditures, we are currently projecting expenditures of $22.4 million in 2009. For 2010 and 2011, the level of capital expenditures will increase to $29.4 million and $29.0 million respectively. We have compiled a preliminary list of pending projects to provide new or enhanced business applications, to facilitate the replacement of end-of- PAGE 26 2010 – 2011 Business Plan and Budget Proposal life IT hardware, or to upgrade software. Based on our current assessment, this level of investment will be required for the following two years. One of the main reasons for the increase is the need to develop or modify systems to incorporate changes to the energy market rules. Further details on capital expenditures are provided further in this document and in Appendix I. Key Assumptions over the Planning Period To determine the 2010 and 2011 funding requirements, it is necessary to analyze and conclude on various assumptions that play an integral role in the budget development. Two main categories of assumptions are reviewed. First, human resource assumptions, which have a significant impact on the overall budget as staff costs represent approximately 60 per cent of the 2009 general and administrative cost budget. The second assumption category includes general business assumptions on how the AESO will approach its mandate, level and quality of work and the impact these factors have on budget requirements. Key Human Resource Assumptions The following discussion presents the key human resource assumptions with additional information provided in Appendix C. Each year, the current labour market is reviewed to determine what, if any, salary adjustment should occur for existing staff to keep the pay structure in line with organizations that compete with the AESO for technical staff and the general labour market as a whole. In addition to salary research, economic indicators such as the Consumer Price Index are reviewed. Based on this analysis, the 2010 and 2011 salary adjustment for existing staff is two per cent in each year. The other notable human resource assumption is the staff complement. In each of the six years since the AESO’s inception in 2003, the staff complement has increased in response to new initiatives or functions and to an increase in workload as functions were fully developed over time. In 2009, management has made a focused effort to review and enhance key business processes (such as the customer interconnection process and transmission planning) with an objective to find improvements in both the quality of work and resource efficiency. These initiatives, in conjunction with the overall philosophy to reevaluate and, where appropriate, realign the efforts of existing staff positions will identify staff positions that can be reallocated to offset the requirement for additional resources in 2010 and 2011. In keeping with this, management has identified new staff positions required to address the implementation of new functions, new technology, grid and market operations and succession planning in 2010 and 2011. Several of these new position requirements have been offset through realignment of existing positions. After this comprehensive review of both existing and future staff requirements, the 2010 budget includes 15 new permanent staff positions with an additional 10 positions planned for 2011. Information on the new 2010 and 2011 staff positions is provided in Appendix D. PAGE 27 2010 – 2011 Business Plan and Budget Proposal General Business Assumptions In developing the budget requirements for 2010 and 2011, the focus is always on resource efficiency and ensuring the funding we receive is used in the most cost-effective manner. With the critical nature of the AESO’s operations, this does not always mean the most inexpensive alternative available; rather, it considers how to get the most from every dollar. The AESO’s focus is on quality, reliability and timeliness and these principles underlie the determination of the annual budget requirements. For the budget assumptions made each planning year, there may be several possible alternatives. We select the most probable based on available information. We know things can change. It is the scope of that change that determines if the budget plan can absorb these changes (such as the timeline and level of economic recovery, changes in legislation such as Bill 50). PAGE 28 2010 – 2011 Business Plan and Budget Proposal Total Revenues 1,200 $ Millions 1,000 800 600 400 200 0 2010 Budget 2009 Budget Transmission - Op Costs Energy Market 2008 Actual 2007 Actual Transmission - G&A/Other Industry Load Settlement Total Revenue ($ million) Transmission – Operating Costs Transmission – Non-operating Costs Energy Market Load Settlement Total Revenue 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual 83.5 34.3 4.6 855.4 79.2 31.0 4.4 1,014.1 80.0 26.5 4.9 1,031.5 62.6 22.7 3.6 860.8 49.2 14.0 5.2 - 970.1 1,125.5 1,120.4 929.2 Differences are due to rounding. Given the AESO’s status as a not-for-profit statutory corporation, the annual revenue amounts represent the cost recovery of the operating and capital costs. The majority of revenues the AESO collects are the recovery of transmission operating costs (wires, line loss and ancillary services costs). The remaining costs (other industry, general and administrative, and interest and amortization costs) are recovered through a methodology intended to relate the cost to the specific service that it supports (transmission, energy market or load settlement). As part of our 2010 and 2011 business planning process, only the 2010 transmission operating costs are included with the 2011 transmission cost review to occur in mid-2010 as part of the 2011 business plan update. PAGE 29 2010 – 2011 Business Plan and Budget Proposal Allocation of Costs for Revenue Requirements The allocation of costs to one of the AESO’s three services is based on the direct or indirect relationship the cost has to one of the services. If an operating cost is directly associated with a service, the cost will be assigned directly to that service (i.e., a consultant cost in the transmission planning group would be assigned 100 per cent to transmission and recovered through the transmission tariff). Alternatively, if the operating cost is not directly associated with any one service (typical for corporate service areas), the cost will be allocated to all services based on the directly assigned costs. This methodology assumes that the service with the higher direct costs would contribute to a higher demand for general costs (such as corporate services) and therefore be assigned a higher percentage allocation. There are a few exceptions to this general methodology for: IT, rent and capital costs. IT costs are allocated based on an activity-based analysis to better reflect the nature of the underlying costs. Rent costs are allocated based on the staff associated with the three services. Capital expenditures made to support one service are recovered from that service or alternatively from multiple services based on management judgment, taking into consideration the business/operating activities that will be supported on the systems (hardware and software). Appendix H provides additional information on the cost allocation methodology. Revenue Transmission The AESO is responsible for paying the costs of managing the provincial transmission system and recovering the costs through a tariff approved by the AUC. The tariff is designed to allocate the costs to all users of the transmission system based on level of usage. The 2010 budget costs related to the transmission service will be incorporated into the AESO’s 2010 General Tariff Application. Energy Market The AESO recovers the costs of operating the real-time energy market through an energy market trading charge on all MWhs traded. Based on the proposed 2010 and 2011 budgets and the forecast trading volumes, an energy market trading charge of 27.2¢ per MWh traded is required for 2010 and 28.0¢ per MWh traded 2011. Proposed Trading Charge Components (¢ per MWh) 2011 2010 2009 AESO Costs Energy Market Deficit / (Surplus) 22.1¢ - 20.1¢ 1.0 15.7¢ (2.6) AESO Component AUC Energy Market Administration Fee 22.1¢ 5.9 21.1¢ 6.1 13.1¢ 10.1 Total 28.0¢ 27.2¢ 23.2¢ Differences are due to rounding. PAGE 30 2010 – 2011 Business Plan and Budget Proposal Proposed Trading Charge Components ($ million) 2011 2010 2009 AESO Costs Energy Market Deficit / (Surplus) 27.0 - 23.7 1.2 19.3 (3.2) AESO Component AUC Energy Market Administration Fee 27.0 7.2 24.9 7.2 16.1 12.4 Total 34.2 32.1 28.5 Differences are due to rounding. To collect for the general and administrative, interest and amortization costs associated with the energy market function in 2010, an additional $4.4 million will be incorporated into the energy market trading charge in comparison to the 2009 budget. The increase results from the combination of higher cost allocations to the energy market function for corporate service and IT costs and overall increases in general and administrative costs and amortization in both 2010 and 2011. When the 2009 trading charge was established, the AESO costs were offset by the cumulative prior-year collection surplus which reduced the overall collection requirements in 2009 by $3.2 million. For 2010, we anticipate starting the year with a $1.2 million collection deficit due to the combination of lower than budgeted costs in 2009, the benefit of which is more than offset by lower revenue collections. For the AUC energy market administration fee in 2009, the 10.1 cents per MWh traded incorporated the fees for two years (2008 and 2009) which in aggregate were $12.4 million. For 2010, only the estimated current year administration fee of $7.2 million will be incorporated into the energy market trading charge representing 6.1 cents per MWh. These trading charge amounts are independent of the Market Surveillance Administrator (MSA) charge. The 2010 MSA cost recovery amount will be communicated to the AESO in the latter part of 2009. The MSA cost recovery amount is approved by the Chair of the AUC in an independent budget process. Load Settlement Expenses that we incur to provide services related to administering provincial load settlement are charged to the owners of electric distribution systems and wire service providers conducting load settlement under AUC Rule 21. PAGE 31 2010 – 2011 Business Plan and Budget Proposal Total Costs Transmission Operating Costs The following chart provides the summary of transmission operating costs. Additional information on the 2010 forecast methodology and descriptions of the cost categories is provided in Appendix J. $ Millions 1,200 900 600 300 0 2010 Budget 2009 Budget 2008 Actual Wire Costs Transmission Line Losses Transmission Must Run Other Ancillary Service Costs 2007 Actual Operating Reserves Transmission Operating Costs ($ million) 2010 Plan 2009 Forecast 2008 Actual 2007 Actual Wire Costs Transmission Line Losses Operating Reserves Transmission Must-Run Other Ancillary Service Costs 537.5 173.6 112.5 22.3 9.5 493.8 238.0 235.5 37.2 9.5 504.1 236.0 262.2 43.3 8.0 458.2 188.6 180.7 47.0 9.6 Transmission Operating Costs 855.4 1,014.0 1,053.6 884.1 Differences are due to rounding. Wires Wires costs represent the amounts paid primarily to owners of transmission facilities (TFOs) in accordance with their AUC-approved tariffs and are not controllable costs of the AESO. For 2010, we are forecasting wires costs of $537.5 million based on the current AUC-approved TFO costs (totaling $532.8 million) and the AESO’s forecast for other included costs (netting to $4.7 million). This forecast represents an increase of $43.7 million or nine per cent compared to the 2009 forecast of $493.8 million. Prior to the AESO filing the 2010 GTA later this year, we will update the wires costs forecast to include any additional amounts approved in AUC decisions. Transmission Line Losses Transmission line loss costs are the cost of energy that is ‘lost’ as a result of electrical resistance on the transmission lines. Our forecast for the 2010 transmission line loss PAGE 32 2010 – 2011 Business Plan and Budget Proposal costs is $173.6 million based on 2.64 terawatt hours of energy and the July 28, 2008 EDC hourly pool price forecast (annual 2010 average pool price of $64 per MWh). This forecast represents a $64.4 million or 27 per cent decrease from the 2009 forecast of $238.0 million which was based on 2.76 terawatt hours of energy with the annual 2009 average pool price of $84 per MWh. While the forecasted volumes have decreased by approximately four per cent in 2010 (2.76 to 2.64 terawatt hours), the reduction to costs is primarily attributed to the lower pool price forecast. Operating Reserves The AESO purchases operating reserves from the ancillary services exchange and through over-the-counter contracts with suppliers. Operating reserves are generating capacity or load that is held in reserve and made available to the system controller to manage the transmission system supply-demand balance in real-time. Operating reserve prices are indexed to the hourly pool price and the AESO’s forecast for operating reserve costs is based on the 2010 forecasted pool prices. In 2010, we are forecasting that operating reserve costs will decrease to $112.5 million which is a $123.0 million or 52% decrease from the 2009 forecast. While the forecast operating reserve volumes for 2010 are similar to the 2009 forecast, the significant decrease in the forecast hourly pool price for 2010 is the primary reason for the forecast cost decrease over 2009. Transmission Must-Run Transmission must-run (TMR) is generation required to be on-line and operating to ensure reliability in specific areas of the AIES with insufficient transmission capacity. In 2010, we are forecasting TMR costs to be $22.3 million which is a $14.9 million or a 40 per cent decrease from the 2009 forecast. Forecast TMR costs for 2010 are lower than those for 2009 due to a significant decrease in the natural gas price forecast relative to the 2009 forecast and lower anticipated TMR volume requirements in 2010. Other Ancillary Services Other ancillary services include the remaining services that the AESO procures for the secure and reliable operation of the AIES such as load shed services and black start services. Forecast costs for these services are $9.5 million which is consistent with the 2009 forecast. These services are largely procured on a fixed cost basis through bilateral contracts and do not vary significantly from year to year. Other Industry Costs Other industry costs represent fees or costs paid based on regulatory requirements or membership fees for industry organizations; the amounts of which are not under the control of the AESO. These costs relate to the annual administration fee for the AUC, external regulatory costs for the cost recovery related to the AESO’s regulatory proceedings and the AESO’s share of Western Electricity Coordinating Council (WECC) and Northwest Power Pool (NWPP) membership fees. PAGE 33 2010 – 2011 Business Plan and Budget Proposal Other Industry Costs ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual AUC Fees – Transmission AUC Fees – Energy Market External Regulatory Costs WECC/NWPP Costs Balancing Pool 10.8 7.2 0.1 3.4 0.0 10.8 7.2 0.5 3.4 0.0 9.9 7.2 5.9 2.8 0.0 8.6 5.2 0.7 2.2 0.0 2.3 0.0 0.8 1.7 0.0 Other Industry Costs 21.5 21.9 25.8 16.7 4.8 Differences are due to rounding. The AUC levies two separate administration fees to the AESO: a transmission fee that is recovered through the transmission tariff and an energy market fee that is recovered from energy market participants through the AESO’s trading charge on a per MWh traded basis. Annualizing the April to December 2009 AUC fees, the transmission fees for a 12month period would be $10.8 million and the energy market fees would be $7.2 million. As the AUC administration fees have not been set for the period beyond December 2009, 2010 and 2011 AUC fees are budgeted using the 2009 fee amounts. The budget for external regulatory costs, the recoverable costs for the AESO and stakeholder participation in the AESO’s regulatory proceedings, is significantly lower in 2010 and 2011 compared to 2009 due to the anticipated changes to the regulatory proceedings should the legislative approval of Bill 50 occur, whereby critical transmission infrastructure would no longer be the subject of a regulatory need application. The AESO’s share of the WECC membership fees is budgeted to increase as the result of an increase in the WECC 2010 budget, which was approved by the WECC board of directors and allocated to the AESO on a percentage share basis. Appendix A provides additional information on other industry costs. PAGE 34 2010 – 2011 Business Plan and Budget Proposal General and Administrative Costs 80 $ Millions 60 40 20 0 2011 Budget 2010 Budget 2009 Budget 2008 Actual 2007 Actual Staff Counts Contract Services & Consultants Administration Facilities Computer Services and Maintenance Telecommunications General and Administrative Costs ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual Staff Costs Contract Services & Consultants Administration Facilities Computer Services and Maintenance Telecommunications 46.4 11.7 7.1 4.7 3.8 1.4 44.4 12.4 7.0 4.7 3.3 1.3 43.0 13.0 6.5 3.3 2.6 1.3 37.4 11.8 6.5 3.1 2.6 1.3 32.3 8.2 4.4 2.5 2.2 1.4 General and Administrative Costs 75.1 73.1 69.7 62.7 51.0 Differences are due to rounding. Additional information on general and administrative costs is provided in Appendices C through G. Staff Costs People continue to be the AESO’s most valuable asset. We must ensure that we continue to have the right people with the right skill sets working to achieve our corporate objectives. This requires the organization to focus on attracting and retaining qualified staff. Two factors key to achieving this are maintaining a competitive compensation package and ensuring sufficient resources are available (permanent staff and contractors) to support employee work/life balance. PAGE 35 2010 – 2011 Business Plan and Budget Proposal In 2010 and 2011, the budgets reflect additional staff and compensation increases for current staff. Staff additions will focus on the following: • New functions to address Alberta Reliability Standards, the creation of an audit service function and managing the AESO’s authoritative documents. • New technology initiatives related to the Provincial Energy Strategy (incorporating new, major interconnections onto the system including wind integration), establishing a fourth system controller desk to study and manage these new technologies (such as wind power integration, high voltage direct current (HDVC) impact, new interties etc.) and establishing IT and information security guidelines and practices in response to the North American Electric Reliability Corporation (NERC), Alberta (Critical Infrastructure Protection (CIP)) and ISO standards. • Maximizing the functionality and information available to the system controllers and planners with the implementation of the EMS in 2010 and ongoing maintenance of the system. • Initial succession planning for identified positions. This is the initial stage of a larger corporate initiative. The following chart outlines the AESO’s permanent staff complement: 334 Number of Staff 350 292 300 250 344 319 266 227 243 200 150 2005 2006 2007 2008 PAGE 36 2009 2010 2011 2010 – 2011 Business Plan and Budget Proposal Contract Services & Consultants With the focus on more efficient utilization of resources within the AESO, management is committed to reduce the use of external consultants and contractors. This results in a reduction to the contract services and consultants costs in 2010 by $0.6 million or five per cent and a further $0.7 million or six per cent in 2011. Appendix E provides summary information on 2010 and 2011 consulting initiatives. Administration The remaining administrative cost categories include corporate communications, recruiting, travel and training, AESO Board fees, office costs, etc. that present the organization’s general operating costs. These costs will increase by $0.5 million or eight per cent in 2010 and then remain relatively stable. The increase is mainly attributable to publishing an additional version of Powering Alberta (two publications each year from the single edition included in the 2009 budget) and stakeholder consultation/meeting costs for open house events on transmission projects. A second publication of Powering Alberta each year will allow additional topics to be addressed in our effort to enhance public understanding of the Alberta electricity industry. It also avoids over-communication by using one publication to cover multiple topics. Facilities Under a long-term lease, we lease approximately 60,000 square feet in downtown Calgary. In addition, approximately 15,000 square feet is leased on an annual basis to accommodate current requirements for IT project staff. The AESO is owns and operates the system coordination centre (approximately 30,000 square feet). The 2010 and 2011 budgets also include rent and operating costs associated with the AESO’s back-up facility, which were included in the computer services and maintenance cost category prior to 2010 ($0.4 million in the 2009 budget). In 2010, the facility costs budget will increase by $1.4 million or 42 per cent compared to the 2009 budget. This increase is the result of re-classifying the back-up facility’s associated lease costs ($0.4 million), increasing space at the back-up facility to accommodate an increase in the amount of IT hardware due primarily to the new EMS ($0.4 million), inclusion in the budget of the operating costs for the office space for IT project staff that was not included in the 2009 budget ($0.4 million) and an increase to the business taxes at the system control centre facility as assessed by the City of Calgary ($0.2 million). Facility costs are not anticipated to increase further in 2011. Computer Services and Maintenance As the AESO invests in IT infrastructure to support the organization’s business operations, ongoing costs are incurred to purchase annual software operating licences and maintenance agreements for these systems with high availability requirements that are supported by premium class maintenance and support agreements. As previously mentioned, prior to 2010, this cost category also included the lease and operating costs for the AESO’s back-up facility, which are now incorporated into the facility costs. PAGE 37 2010 – 2011 Business Plan and Budget Proposal The 2010 budget shows an increase in the computer services and maintenance costs of $1.1 million or 50 per cent (after removing the back-up facility costs of $0.4 million from the 2009 budget as previously described). The 2011 budget shows a further increase of $0.5 million or 15 per cent. These cost increases are a combination of: i) operating licences and maintenance agreements that occurred in 2009 but had not been incorporated into the 2009 budget and ii) new operating licences and maintenance agreements for changes that will occur in 2010 and 2011. The new EMS and its peripheral applications are the main system changes in 2010. Telecommunications The AESO incurs costs for network systems and telecommunications to support general business operations and, to a much larger extent, to support real-time operations. The strategy for developing and maintaining the telecommunication infrastructure is based on the requirement for high availability, which necessitates redundancies of services and equipment. The telecommunication costs in 2010 and 2011 will remain consistent with 2009 with an annual budget of $1.3 million. Interest Costs and Amortization Interest Costs and Amortization ($ million) Interest Amortization of Capital Assets 2011 Plan 2010 Plan 2.6 23.2 2.0 17.7 2009 2008 2007 Budget Actual Actual 2.9 13.0 1.4 7.8 2.2 9.2 Interest Interest expense is incurred as a result of bank debt held throughout the year and the associated borrowing rate. Bank debt is issued to fund capital purchases and working capital deficiencies due to timing differences in the collection of revenues and payment of expenses. Capital assets are financed through the AESO’s credit facilities and recovered over the useful life of the asset (included in the amortization amounts). With the increase in the AESO’s capital expenditures in 2010 and 2011, in addition to the full year of amortization on the EMS that will be commissioned in the latter part of 2009 (a $20 million capital project), debt borrowings will increase in 2010 and 2011 in relation to 2009 as the recovery of capital assets is over their useful lives. This past year has seen considerable changes in our economic landscape with significant reductions to market interest rates. This has translated to lower borrowing rates for the AESO in 2009. The interest cost budget has been based on an interest rate of 2.5 per cent in 2010 and 3.0 per cent in 2011 to reflect our cost of borrowing. PAGE 38 2010 – 2011 Business Plan and Budget Proposal Amortization of Capital Assets Capital assets are amortized over their estimated useful lives in accordance with generally accepted accounting principles and reviewed on an annual basis. Amortization of capital assets in 2010 includes the full year of amortization for the 2009 additions, most notably the full year of amortization of the EMS, which will be commissioned in the latter part of 2009. Additional, detailed information on capital projects is provided in the capital expenditures section. Capital Expenditures Over the planning period, the AESO intends to incur capital expenditures estimated to total: • $29.4 million in 2010 • $29.0 million in 2011 2010 and 2011 Capital Plan Summary by Year ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual Key Projects Other Projects Life Cycle Funding 18.6 5.0 5.4 16.0 8.0 5.4 15.7 5.4 1.3 12.1 4.5 3.8 Total Capital Costs 29.0 29.4 22.4 20.4 Differences are due to rounding. Key capital initiatives represent the most critical capital projects over the planning period that the AESO believes must be completed within the identified timeframe. Other capital initiatives are also necessary projects; however, they have more flexibility in planning or delivery so timing is not as critical or they are lower priority than the key capital initiatives. Life cycle initiatives are typically replacement of end-of-life hardware and recurring software upgrades. As the AESO operates in a dynamic environment, our business practices need to adapt to change. This includes adapting to changing priorities. As previously described with respect to the 2009 capital expenditures, the AESO has implemented a capital portfolio management process to regularly review and prioritize capital projects to ensure we meet business requirements and, at the same time, achieve the most beneficial and costeffective results. With this capital portfolio management process in place and our need for flexibility to re-evaluate capital plans throughout the year, we consider this business planning process an opportunity to establish a level of capital expenditures for use in the capital portfolio management process (the capital ‘envelope’) and not the review and approval of specific capital projects for 2010 and 2011. PAGE 39 2010 – 2011 Business Plan and Budget Proposal To arrive at the 2010 and 2011 capital expenditure budget or capital envelope, the AESO undertook an assessment of the anticipated projects for these years. This is the preliminary list of projects based on current knowledge, including initiatives to support our plan. Based on these projects, we have established anticipated funding requirements for each year. We know things will change—both priorities and projects—and we will use the capital portfolio management process throughout the year to manage these changes. All projects identified during the year, which may include those described in the following paragraphs or those not yet identified, will be subject to a detailed review as part of the capital portfolio management process prior to approval of any project funding. This review includes further consideration for project need, a cost-benefit analysis and a business case. With this approach for approval of a capital expenditure budget or capital envelope as opposed to individual capital projects, we recognize the need for ongoing communication with our Board and stakeholders about capital projects that receive approval through the capital portfolio management process. This reporting will include details on a project’s progress and budget and will identify unanticipated issues. The following information provides details on our current capital plan for 2010 and 2011. The actual projects to be completed in 2010 and 2011 will vary, and include the addition of projects yet to be determined, deferral of projects in this plan or the elimination of projects deemed no longer necessary. It is anticipated that the key capital initiatives will be delivered as scheduled. Capital Expenditures ($ million) 2011 Plan 2010 Plan 2009 Projected Key Capital Initiatives 1. Energy Management System 2. Wind Integration 3. FEOC* Regulation Implementation 4. Congestion Management 5. Intertie Framework 6. Dispatch Tool - Upgrade/Enhancements 7. Transmission and Market Modelling 8. Information Management Platform 9. 2010 General Tariff Application 10. Alberta Reliability Standards 11. System Coordination Centre Expansion Total Key Capital Initiatives Other Capital Initiatives Life Cycle Funding 3.2 3.0 3.0 0.3 1.9 1.0 0.5 1.8 0.6 3.3 18.6 5.0 5.4 3.8 3.2 3.0 2.0 1.6 0.7 0.7 0.6 0.4 16.0 8.0 5.4 9.7 1.6 4.4 0.8 16.5 4.6 1.3 Total Capital Spending 29.0 29.4 22.4 *Fair Efficient Open Competition Differences are due to rounding. PAGE 40 2010 – 2011 Business Plan and Budget Proposal KEY CAPITAL INITIATIVES The following is a brief description of each initiative. Note that a number of key capital initiatives are multi-year. 1. Energy Management System (EMS) In 2007, the AESO initiated a major capital project to replace the EMS with a new solution provided by AREVA. The EMS receives and reports real-time telemetry from participants to the system controller and manages regulating reserve signals for the grid. This phase of the project implemented the base capabilities of the EMS and is targeted to be commissioned in the last quarter of 2009. In 2010, the AESO will initiate the next phase of the EMS implementation, which includes improved situational awareness, look-ahead functionality, load-shed services and a system controller training environment. Implementation of these features is projected to cost $7.0 million over two years. 2. Wind Integration This program is intended to facilitate the large-scale integration of wind power into the AIES. The wind integration program includes capabilities for producing and maintaining wind power forecasts, tools to manage surplus supply conditions and tools for developing daily operating plans, as well the development of potential wind following services to manage wind variability. The initial phase of this program will be completed in the last quarter of 2009 and includes development of a dispatch decision support tool. This system controller tool will integrate with future forecast providers and wind power management tools to allow the system controller to better predict and react to the impact of wind on system and market operations. These future capabilities will be developed over multiple years with the bulk of development occurring in 2010 and 2011. The forecast two-year cost is $6.2 million. 3. Fair Efficient Open Competition (FEOC) Regulation Implementation In July 2009, the Alberta Department of Energy issued a new regulation to the EUA that sets the framework to monitor and report on the market share offer control of market participants. To fulfil the requirements of the regulation, the AESO must provide outage reporting and historical merit orders and develop IT systems capable of identifying and tracking the market participant that holds the offer control associated with each submitted offer block. The AESO will implement the regulation requirements over the next four years as some elements will require further stakeholder consultation before the full scope of implementation is understood. This business plan incorporates costs of $6.0 million in 2010 and 2011 on this project. PAGE 41 2010 – 2011 Business Plan and Budget Proposal 4. Congestion Management The AESO is responsible for ensuring open and non-discriminatory access to the transmission system, and must establish rules and practices to manage transmission constraints that may occur in an equally open and non-discriminatory way. New rules for managing transmission constraints are in the final stages of development. Implementation will require significant changes to the bid submission and dispatch processes currently built into our energy market dispatch, trading and settlement systems. New transmission constraint management rules are expected to be finalized in 2009 and should be fully implemented within our IT systems in 2011 at an estimated cost of $2.3 million over two years. 5. Intertie Framework Current electricity policy requires the AESO to develop a comprehensive intertie framework (ISO Rules, operating policies and procedures (OPPs) and system capability) that facilitates development of new intertie capacity and implements dispatchable interties so that imports/exports can fully participate in the Alberta electricity market. The framework includes new business practices for intertie scheduling, dispatching, allocation and curtailment. The program will require a new tariff design, rule and OPP changes, and IT enhancements to systems involved in infrastructure planning, cost allocation, market pricing, operations and compliance. It is anticipated that $3.5 million will be spent on this initiative in 2010 and 2011. 6. Dispatch Tool – Upgrade and Enhancements In 2009, the AESO undertook a project to improve the performance and reliability of the dispatch tool by migrating the system to a new event-driven architecture. Product upgrades and enhancements not related to performance and reliability improvements were deferred to later phases of the tool’s evolution. In 2010 and 2011, the AESO plans to implement the deferred functional enhancements as a series of product releases. These enhancements include improved reporting, usability, administration and functional (market) features. These improvements will be implemented over a two-year period at an estimated cost of $1.7 million. 7. Transmission and Market Modelling The AESO maintains an object-model of the transmission system that supports asset management and power flow, short-circuit and transient analysis. Additionally, the AESO maintains models for market analysis, generation planning, adequacy assessments, state estimation and training simulation. Each model is currently managed in its own independent system, each requiring its own operational expertise of essentially duplicate information. PAGE 42 2010 – 2011 Business Plan and Budget Proposal This project will implement an electricity industry standard planning model to better coordinate the AESO’s planning, development and operation activities, reduce the number of errors and eliminate redundancies, allowing us to communicate more efficiently with external parties. This two-year program is forecast to cost $1.2 million to complete. 8. Information Management Platform With over 60 terabytes of data to manage, the AESO required a strategy to deal with the data growth and the increasing demand for information by staff and stakeholders. In 2009, we initiated a multi-year information management program by creating the data warehouse and high-speed data transfer technology to expedite data transfer from our production systems to the warehouse. Further foundational components are required to deliver a solution that ensures the quality, consistency and security of the data required by staff and stakeholders for analysis, reporting, and investigation purposes. The plan is to implement these foundational components in 2010 and 2011, and include master data management, data transformation (ETL), and business intelligence tool sets as well as further integration of the AESO’s production systems data into the data warehouse. We have budgeted $2.4 million to complete this project over the next two years. 9. 2010 General Tariff Application This includes development and implementation of changes to the transmission billing system for any system modifications required from the AESO’s 2010 General Tariff Application rate structure. We have budgeted $0.4 million to complete this project in 2010. 10. Alberta Reliability Standards The AESO is leading an initiative to adopt North American Electric Reliability Council (NERC) reliability standards as Alberta Reliability Standards. Development of a more consistent set of standards is essential to the reliable operation of the Alberta electric system, as well as maintaining and improving the reliability of the interconnected North American electric grid. The AESO is responsible for compliance tracking, NERC standards conversion, notification/audit/reporting and documentation management of the Alberta Reliability Standards. This project will provide tools to manage and report on the hundreds of requirements and measures contained within these standards. Alberta Reliability Standards management and compliance tracking tools are projected to cost $0.6 million and should be implemented in 2011. 11. System Coordination Centre Expansion The system control centre (SCC) facility was constructed in 2006 and was designed to accommodate the AESO’s primary data centre, the system controllers’ operating theatre and support staff for operations, operations planning and IT EMS. During the design stage, several options were considered regarding the facility’s physical size and the number of staff that would be located there. While it was foreseen that there PAGE 43 2010 – 2011 Business Plan and Budget Proposal was potential to outgrow the facility within a short time, high construction costs and budget limitations dictated we build only what was needed in the two- to five-year range. The building was designed to be expanded if needed and the mechanical, electrical, heating ventilation and air conditioning systems were installed to accommodate the expansion of the second floor. The facility was designed to provide approximately 36 staff with office space in addition to the main operating theatre. Currently 37 permanent staff are assigned to the facility. In addition, 17 EMS project team members occupy space designed for future computer room expansion in the basement. The SCC floor expansion is expected to cost $3.3 million to complete. OTHER CAPITAL INITIATIVES Information on capital projects identified as other capital initiatives is provided in Appendix I. PAGE 44 2010 – 2011 Business Plan and Budget Proposal Appendix A: Other Industry Cost Detail Other industry costs represent certain costs the AESO funds on behalf of industry participants, including an allocation for AUC-related costs, the cost of membership in the Western Electricity Coordinating Council (WECC) and Northwest Power Pool (NWPP), the costs of stakeholder participation in the AESO’s regulatory proceedings and Balancing Pool operating cost shortfalls, if any. WECC/NWPP Membership Fees The WECC is a cross-border regional entity responsible for implementing NERC standards, monitoring and enforcing reliability standards in the United States, and working with Alberta and British Columbia as they maintain provincial jurisdictional authority but coordinate operations for a reliable interconnection. NWPP is the body that serves as a forum in the electric industry for reliability and operational adequacy issues in the Northwest. Balancing Pool In the Balancing Pool’s role to manage the financial accounts on behalf of electricity consumers arising from the transition to a competitive generation market, Section 82 of the EUA directs it to provide the AESO with an annualized amount in respect of its forecast revenue and expenses. No forecast has been made for any payments to or collections from the Balancing Pool for 2010 and 2011 (nor have any occurred in prior years). External Regulatory Costs The AESO’s general and administrative costs for staff, legal and consulting services do not include recoverable regulatory costs. External legal costs and the costs of expert consultants that exceed the AUC recoverable rates and any disallowed hearing costs by the AUC are recorded in the AESO’s general and administrative costs in the appropriate category. External regulatory costs are expensed at the time of payment. For AESO costs, legal and expert consulting costs that are incurred in the application process (and are therefore anticipated to be recoverable) are recorded as receivables on the Balance Sheet. When the cost order is issued by the AUC, the receivable is drawn down for the amount that is approved and the external regulatory costs are recorded. For any balance that is disallowed by the AUC, the costs will be recorded in the AESO’s general and administrative costs at that time. Based on the AUC cost order, the AESO also pays intervener costs as directed. The 2010 and 2011 budget amounts are based upon the estimated cost recovery for the AESO and stakeholders for the AESO’s 2010 General Tariff Application (in 2010) and other smaller proceedings occurring in each year. PAGE 45 2010 – 2011 Business Plan and Budget Proposal Appendix B: Multi-Year Budget Process Results of Forecast Related Budget Process If the forecast is below or in line with the previously approved budget amount. At management’s discretion, any under-budget amounts will be used to advance future year business priorities or will be accumulated in the deferral accounts. If the forecast is above the previously approved budgeted amount and the amount is determined to be a ‘manageable variance’. If the forecast is above the previously approved budgeted amount and the amount is in excess of a ‘manageable variance’. Management would request approval from the AESO Board and subsequently issue a stakeholder communication. Management will review the new funding requirements with stakeholders, followed by a request for approval from the AESO Board. A manageable variance is a forecast to actual variance that would be: • • less than 10 per cent of budgeted general and administrative expenditures less than 20 per cent of budgeted capital PAGE 46 2010 – 2011 Business Plan and Budget Proposal Appendix C: General and Administrative Cost Detail Staff Costs Staff Costs are determined through the analysis and conclusions reached for several key budget variables or factors: • Base pay adjustments for existing staff or an overall change in the AESO’s compensation philosophy - While the compensation philosophy has remained unchanged in 2010 and 2011, we have incorporated a two per cent base pay adjustment in each year for general salaries. This adjustment percentage is the result of current economic indicators (such as the Consumer Price Index and salaries surveys). At the end of each year during the company’s annual performance review process, the AESO Board’s Human Resources, Compensation and Governance Committee reviews all relevant market information to determine the final corporate base pay adjustment. • New staff additions - Through a focused approach to re-evaluate and, where appropriate, realign the efforts of current staff, we will be able to limit the requirement for new staff positions in 2010 and 2011 to 15 and 10 respectively. The start dates for new staff additions are staggered throughout the year in the budget. Appendix D provides the work focus and job descriptions for the new staff positions. • Incentive compensation - Our philosophy is to expect the best and for our people to find new, innovative and efficient ways to fulfil our mandate with a focus on customer service. When this occurs, our incentive compensation will be adjusted to reflect this. In preparing this budget, we have confidence in our approach to deliver on our goals and have reflected this in our incentive compensation. While we have traditionally budgeted incentive compensation at 50 per cent of an employee’s eligible pay out amount and paid an amount closer to 60 per cent, we are now budgeting our incentive compensation at 60 per cent. • Vacancy rate - Due to normal staff attrition and the time it takes to find and hire new staff, there are always staff positions that remain vacant for part of the year. We are anticipating the vacancy rate to be eight per cent in 2010 and 2011, which is consistent with the 2009 budget and also what we believe our actual annual vacancy rate will be close to for 2009. • Benefit costs - In addition to their salary, each employee participates in the company’s comprehensive benefit plan. For the company, this represents costs such as health and dental coverage, defined contributions for retirement savings and government payroll costs. We present these costs as a percentage of salary costs to determine the ‘benefits load factor’, which is typically budgeted at 23 per cent of salary costs. To better reflect the true cost of these benefits, the 2010 and 2011 budgets have incorporated a 22 per cent benefits load factor. PAGE 47 2010 – 2011 Business Plan and Budget Proposal • Refinement of budget model - In 2009, our job progression compensation structure was revised from a six pay level structure to 12 pay levels. This change was incorporated into the budget model to increase the precision of the calculations (each pay level now has narrower parameters). By analyzing the impact of the change to the budget model, it was identified that a reduction to the salaries budget in 2010 would occur, all else remaining unchanged. Contract Services & Consultants Contract Services & Consultants ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 2007 Actual Actual Consulting Legal Audit/Reviews 10.3 0.8 0.6 10.8 0.9 0.6 11.3 0.9 0.7 10.6 0.9 0.3 6.6 1.0 0.6 Contract Services & Consultants 11.7 12.4 13.0 11.8 8.2 Differences are due to rounding. Consulting - We use consultants to supplement the AESO’s staff for three general purposes. It is not practical for the AESO to retain staff that have all the skill sets that may be required from time to time. In these circumstances, we utilize consultants to either complete the work or assist in training AESO staff. Consultants are also used to address workload peaks to maintain seamless operations and continual progression on key initiatives. And finally, we have started to implement a strategic plan in IT to consolidate or co-source support services for our IT infrastructure to facilitate more coordinated and reliable service for the critical systems. Appendix E provides summary information on the consulting initiatives. Legal – Legal counsel is retained to support general business operations by supplementing in-house legal resource and to provide expertise on legal matters such as regulatory filings. Audit/Review – To conduct audits or reviews on AESO or industry stakeholder processes, systems or reporting, we will use the professional services of others to assist in these initiatives. Several examples are the financial statement audit, transmission facility owner compliance on the competitive procurement for transmission facility projects assigned by the AESO, meter point audits and internal operation audit on key AESO processes. Appendix F provides additional information on planned audits and reviews. PAGE 48 2010 – 2011 Business Plan and Budget Proposal Administration Administration Costs ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual AESO Board Fees Travel and Training Insurance Other Administrative 0.6 2.4 0.6 3.5 0.6 2.3 0.5 3.5 0.7 2.2 0.6 3.0 0.5 2.1 0.5 3.4 0.3 1.6 0.6 2.0 Administration 7.1 7.0 6.5 6.5 4.4 Differences are due to rounding. AESO Board Member Fees – The AESO is governed by the AESO Board whose members are appointed by the Alberta Minister of Energy. While the number of Board members can vary from time to time, there can be no more than nine members with their compensation based on a retainer fee and additional fees based on their Board committee involvement and time spent on corporate matters. Travel and Training - The travel and training category covers costs incurred for general business travel, staff training and associated travel, corporate meetings and related meals. In addition, costs related to stakeholder open houses for proposed transmission projects and enhanced public outreach/education are included in this category. Insurance - The EUA provides limited statutory protection for the business risks of the AESO organization, directors, officers and staff. To ensure business risks are properly insured, we carry insurance for exposures not covered by the EUA, specifically for direct damages resulting from the AESO’s negligence. The AESO has statutory protection for indirect damages, which would typically be the most costly damages that would occur for business interruption and lost revenue. Appendix G provides additional information on insurance coverages and premiums. Other Administrative Costs – This includes corporate relations, general office costs, printing, recruiting, corporate subscriptions/memberships and professional membership fees. The notable increase in 2010 and 2011 is mainly attributable to publishing an additional version of Powering Alberta (two publications each year from the single edition included in the 2009 budget) and stakeholder consultation/meeting costs for open house events on transmission projects. PAGE 49 2010 – 2011 Business Plan and Budget Proposal Facilities Facilities Costs ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual 4.7 4.7 3.3 3.1 2.5 Rent Under a long-term lease ending in 2014, we lease approximately 60,000 square feet of office space in Calgary Place in downtown Calgary. We also lease approximately 15,000 square feet on an annual basis to accommodate current requirements for IT project staff. The AESO owns and operates the system coordination centre and has approximately 30,000 square feet of office and building management space. To accommodate our redundant computer systems to support seamless operating performance in the event of a disruption to the operations at the system coordination centre, we also lease additional office space for our back-up facility. Prior to 2010, both the lease and operating costs for the back-up facility were included in the computer services and maintenance cost category. Going forward from 2010, these costs will be included with other facility costs. The 2009 budget included $0.4 million for these costs. As a result of the lease arrangement at Calgary Place, the 10-month rent-free period we received in 2004 must be related to the occupancy of the office space over the lease term and should be recognized over the 10-year lease period. We determined an average annual rent cost for the 10-year lease and when the actual base rent and operating costs are less than this average, a ‘build-up’ of the rent-free amortization amount occurs (and converse is a ‘draw-down’). Starting in 2008 and continuing until the end of the lease term, the amortization of the rent-free amount is a draw-down as the actual cash rent is greater than the average annual lease rent costs. Computer Services and Maintenance Computer Services and Maintenance ($ million) 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual 3.8 3.3 2.6 2.6 2.2 IT Maintenance and Services As we continue to invest in IT infrastructure to support our business operations, ongoing costs are incurred to purchase annual software operating licences and maintenance agreements for these systems with high availability requirements that are supported by premium class maintenance and support agreements. In 2009 and prior years, this cost category also included the lease and operating costs for our back-up facility, which accommodates the redundant computer systems to support seamless operating performance in the event of a disruption to operations at the system coordination centre. PAGE 50 2010 – 2011 Business Plan and Budget Proposal The notable increase in 2010 and 2011 is mainly attributable to a combination of: i) operating licences and maintenance agreements that occurred in 2009 but had not been incorporated into the 2009 budget and ii) new operating licences and maintenance agreements for changes that will occur in 2010 and 2011. The new EMS and its peripheral applications are the main system changes in 2010. Telecommunications Telecommunications ($ million) Telecommunications 2011 Plan 2010 Plan 2009 Budget 2008 Actual 2007 Actual 1.4 1.3 1.3 1.3 1.4 The AESO incurs costs for network systems and telecommunications to support general business operations and, to a much larger extent, to support real-time operations. The strategy for developing and maintaining the telecommunication infrastructure is based upon the requirement for high availability, which necessitates redundancies of services and equipment. PAGE 51 2010 – 2011 Business Plan and Budget Proposal Appendix D: 2010 and 2011 Staff Addition Detail Staff Additions NEW FUNCTIONS ALBERTA RELIABILITY STANDARDS Senior Technical Specialist Alberta Reliability Standards Compliance Specialist Senior Compliance Analyst/Auditor Senior Engineer Engineer, 500kV Planning AUDIT SERVICES # of Additions 2010 2011 √ √ √ √ √ √ Director, Audit Services √ Staff Auditor AUTHORITATIVE DOCUMENTS Legal/Drafting Manager √ Authoritative Documents Manager √ √ NEW TECHNOLOGY INTEGRATION PROVINCIAL ENERGY STRATEGY Operations Planning Engineers √√ Senior Engineer, 500kV Planning √ Director, Wind Integration FOURTH SYSTEM CONTROLLER DESK √√ √ System Controllers 4th Desk √√√ Security Standards Specialist √ √√√ SECURITY GRID AND MARKET OPERATIONS Manager, EMS Design and Change √ Applications Business Analyst √ √ √ System Controller Trainer Manager, EMS Advanced Applications Engineering √ Engineer, Outage Coordination √ √ EMS Engineer/Technical Support √ √ SUCCESSION PLANNING √ System Controller Senior Technical Specialist √ Senior Engineering Analyst Total √ 22 13 Workforce Adjustments (efficiencies and reassignments) (7) (3) Net New Positions 15 10 PAGE 52 2010 – 2011 Business Plan and Budget Proposal NEW FUNCTIONS • ALBERTA RELIABILITY STANDARDS (5 positions) Senior Technical Specialist (2010) - This resource will provide business expertise for ongoing review and implementation of the Alberta Reliability Standards and assessment of both the AESO’s and market participants’ compliance to the Alberta Reliability Standards. In addition, this business resource will provide input into the review of authoritative documents. Alberta Reliability Standards Compliance Specialist (2010) - As part of the implementation of the Alberta Reliability Standards, the AESO must document and maintain compliance records. This resource will assume the lead role to assign ownership responsibilities within the AESO for the Alberta Reliability Standards and establish the compliance process (determining compliance criteria, gathering evidence of compliance and developing and implementing mitigation plans where necessary). This resource will also represent the AESO on audits of Alberta participants. Senior Compliance Analyst/Auditor (2010) - This resource will coordinate and conduct industry audits, certifications and reporting related to the new compliance monitoring program established for implementation of the Alberta Reliability Standards. This resource will also be used to conduct audits on transmission facility owner project costs and reporting rules due to increased workload in this area. Senior Engineer (2010) - This resource will provide research, development and administration support to ensure compliance with the Alberta Reliability Standards in the AESO’s engineering function. In addition, this resource will provide corporate expertise on the advancement and introduction of new technologies into the Alberta grid including Smart Grid type technologies and direct current transmission. Engineer, 500kV Planning (2011) - This resource will provide research, development and administration support to ensure AESO compliance with the Alberta Reliability Standards in the transmission planning area. This resource will also facilitate necessary backup and succession planning for this function. • AUDIT SERVICES (3 positions) Director, Audit Services (2010) and Staff Auditor (2010 and 2011) - These resources are required to establish an audit function within the AESO to perform various operational audits in keeping with the mandate of the Audit Committee. Operational audits will include compliance with the new Alberta Reliability Standards, cyclical testing of key AESO processes and systems and internal controls over financial reporting. Consultants currently perform this work. PAGE 53 2010 – 2011 Business Plan and Budget Proposal • AUTHORITATIVE DOCUMENTS (2 positions) Legal/Drafting Manager (2010) - As part of the AESO’s reforms regarding management, governance and quality control over its authoritative documents (rules, tariffs, and standards), this resource will be responsible for drafting documents. Consultants currently perform this work. Authoritative Documents Manager (2010) - As part of the AESO’s reforms regarding management, governance and quality control over its authoritative documents (rules, tariffs, standards), this resource will be responsible for overall management of the new authoritative documents process to ensure full integration across the organization. This position will also be responsible for management of the drafting and other legal and administrative resources. Consultants currently perform this work. NEW TECHNOLOGY INTEGRATION • PROVINCIAL ENERGY STRATEGY (6 positions) Operations Planning Engineers (x2) (2010) and Operations Planning Engineers (x2) (2011) - In response to new facilities planned in Alberta related to the government’s Provincial Energy Strategy for critical infrastructure, these additional resources will focus on the following areas to support the reliable transition to real-time operations: • Conduct operational planning studies to refine operating transfer limits. • Modify reliability-based OPPs. • Create outage schedules to integrate new facilities. • Additional real-time requirements regarding operation of facilities such as HVDC, wind power management and interties. As part of the Alberta Reliability Standards implementation, these resources will also ensure AESO compliance to the reliability standards and provide operational expertise to internal compliance monitoring resources during compliance monitoring of market participants. Senior Engineer, 500kV Planning (2010) - To assist in the planning of large interconnection projects and merchant interties, this resource will provide senior level technical support to customers and other AESO staff. Director, Wind Integration (2010) - With the efforts to integrate wind power onto the electric system, this resource will be responsible for developing the strategic direction for the AESO’s wind integration efforts as well as being responsible for leading the development and ongoing refinement of related ISO Rules, operating procedures, standards and operating tools. PAGE 54 2010 – 2011 Business Plan and Budget Proposal • FOURTH SYSTEM CONTROLLER DESK (6 new positions) System Controllers 4th Desk (x3 - 2010) and (x3 - 2011) - As the Alberta electric system changes in response to various market and system requirements, additional responsibilities and complexities will occur in the real-time management of the system. In response to this, a fourth desk for the system controller function will be established in 2010. This additional real-time desk is in response to changes such as the following: • • Monitoring and direction for the integration of increased wind power volumes. • Understanding and integrating the impact of new technologies on the system (such as HDVC, phase-shifting transformers, series capacitors, etc.). • Managing the complexity of the ISO Rules due to the increasingly complicated market structure. • Integrating the Montana-Alberta intertie and developing the AESO’s OASIS and dispatchable interties capabilities. • Utilizing the real time study capabilities in the new EMS. SECURITY (1 new position) Security Standards Specialist (2010) - This resource will provide assistance with the timely development of policies, guidelines and practices for IT and information security for the implementation of NERC, Alberta (CIP) and ISO standards. Additional focus and resources will also be made available to support safety and facility initiatives, compliance to Alberta Reliability Standards for internal and industry clients and implementation of procedures required by Alberta Reliability Standards. GRID AND MARKET OPERATIONS (9 new positions) Manager, EMS Design and Change (2010) - This resource will manage the direction, vision and ongoing application changes to ensure the reliability and accuracy of the grid and market systems. This formal change management role has been identified for an individual that possesses both real-time system and market operating expertise and grid and market functionality/system knowledge. This role will assist in gathering the necessary business requirements for system modifications and enhancements, and provide oversight for the business analysts. Applications Business Analysts (2010 and 2011) - To support the development and maintenance of various applications that support the system controller function, a resource is required to define the business requirements for new applications, identify and document interdependencies between applications and provide support to develop business rules for the more complex operation processes. PAGE 55 2010 – 2011 Business Plan and Budget Proposal System Controller Trainer (2011) - To support the system controller training program, including system controller certification requirements, a dedicated training resource is required to plan, design, develop and deliver the training program. This resource will be an individual who has professional experience in this field. Once this position is filled, the various operations staff currently in this role will be able to refocus on their primary responsibilities. Manager, EMS Advanced Applications Engineering (2010) - This resource will manage the engineering and dataset function for the EMS to ensure system models and applications are current, accurate and well maintained. This position will ensure the new AREVA application is well understood within the company to enable maximum utilization of the available functionality. Engineer, Outage Coordination (2010 and 2011) - With implementation of the new EMS application, additional resources are required to manage and engineer the AREVA EMS model and associated applications for the analysis of system conditions to meet reliability criteria. In addition, these resources will address the increased workload in the outage coordination area as a result of the significant increase in the number of customer interconnections and system improvements associated with the government’s Provincial Energy Strategy for critical infrastructure. EMS Engineer/Technical Support (2010 and 2011) - The new EMS application is a more complex technology than the previous application. This role requires additional resources for ongoing support and to ensure the appropriate level of backup and succession planning is in place for this critical system. SUCCESSION PLANNING (3 new positions) System Controller (2010) - Through standard operations, system controllers are required to provide coverage for the 24 by 7 system operations in addition to meeting extensive continuing education requirements (four to six weeks on an annual basis). Further to this, system controller resources are an essential resource for developing and testing EMS applications. This additional system controller resource will alleviate the over-time hours system controllers currently incur. Senior Technical Specialist (2011) - This resource will support the development of the AESO’s OPPs to implement ISO Rule changes, reliability operating limits and system changes due to the addition of generator, load and transmission connections as well as changes to market rules. Senior Engineering Analyst (2011) - This resource will support project management activities recognizing the increased number of large-scale transmission projects, as identified in the AESO’s Long-term Transmission System Plan, that need to be advanced to meet system and customer interconnection requirements. The analyst will assist with project tracking and reporting and resource and financial forecasting, as well as enhancing overall efforts in coordinating activities with transmission facility owners. PAGE 56 2010 – 2011 Business Plan and Budget Proposal Appendix E: Consulting Cost Detail 2010 2011 Technical Standards/Studies – execution of studies and/or assistance with standards development for Alberta Reliability Standards, critical transmission infrastructure development, interties, wind integration, new technologies, load forecasting and system restoration 1.9 1.4 Interconnection Projects – complete studies and interconnection proposals for wind generation, industrial projects, etc. 0.9 0.6 Corporate Strategy – develop and implement a strategy for organization changes including development of an operating model to deliver business results that are aligned to the strategic plan; development and implementation of human resource strategies and government relations 0.9 0.9 Provincial Energy Strategy Communications – support for media and communications for transmission initiatives 0.4 0.4 Energy Trading System (ETS) Project Initiation – research and preparation of request for information and request for proposal documents and vendor analysis for replacement of the ETS and related market systems 0.3 0.4 Communications – analysis of the effectiveness of Powering Alberta; communications and topic research; communication tools for transmission open houses 0.3 0.3 Market Development and Design – technical support on market initiatives including expertise from other jurisdictions 0.2 0.3 10-Year Plan Development – complete technical studies and document writing/communication 0.2 0.2 System Coordination Centre Expansion Drawings and Specifications – preparation of the architectural drawings to initiate construction tendering for development of the complete second floor at the SCC to accommodate additional resources 0.2 - Regional Advisors – retain six provincial representatives to provide feedback and suggestions on electricity industry matters and share their expertise and local knowledge for inclusion in AESO outreach programs, consultation processes and communication initiatives 0.1 0.1 Record/Document Management Project – develop and implement a strategy on record and document retention and filing 0.1 0.1 Miscellaneous Projects Less Than $0.1 Million 1.1 1.2 Total Technical Resources 6.6 5.9 Technical Resources ($ millions) PAGE 57 2010 – 2011 Business Plan and Budget Proposal Workload Peaks – Supplement Staff Resources ($ millions) 2010 2011 Transition of Authoritative Documents – project management and supplementary resources to implement a standardized process for authoritative documents (creation of market rules, OPPs, standards and business practices) 0.9 0.7 Miscellaneous Projects Less Than $0.1 Million 1.1 1.3 Total Workload Peaks 2.0 2.0 2010 2011 Co-sourcing arrangements are in place to provide resources with specialized skill sets to support and maintain specific IT systems in a cost-effective manner. This co-source strategy is being used on the following: EMS, EMS historian database (PI), enterprise service bus (TIBCO), wide area network, data storage technologies, help desk support, Windows and database administration and various corporate systems (billing, HR, accounting). 2.2 2.5 Total Co-source IT Support 2.2 2.5 10.8 10.4 Co-source IT Support ($ millions) Total Consulting PAGE 58 2010 – 2011 Business Plan and Budget Proposal Appendix F: Audit/Review Cost Detail Financial statement audit - Standard business practice, reporting requirement to the Alberta Minister of Energy under the EUA and to meet bank requirements. (2010 and 2011) Controls audit on specific AESO business processes - Review internal controls related to the AESO’s financial and operating processes to ensure internal controls are adequate and operating effectively. (2010 and 2011) Auditor’s Report on Controls at a Service Organization (CICA Handbook Section 5970) - Assessment of the internal controls of service organizations for specific requirements for managing customer data with a focus on compliance, security and access. (2010) Direct assign rules audit - AESO Rule 9.1.5 deals with the requirement for transmission facility owners to competitively procure materials and construction labour for transmission facility projects assigned by the AESO. The AESO has a requirement to confirm compliance by the transmission facility owner to this Rule. (2010 and 2011) Meter point audits - As stipulated by the Measurement System Standard, up to two metering point audits will be conducted each year. (2010 and 2011) IT architecture audit/review - Perform an audit of the AESO’s enterprise architecture processes and artifacts. (2011) IT security/penetration audit - An independent review of IT system security will be performed to determine the ability of third parties to penetrate AESO IT systems. (2010 and 2011) PAGE 59 2010 – 2011 Business Plan and Budget Proposal Appendix G: Insurance Coverage Detail Insurance Summary ($ thousands) Insured Values 2008/2009 Renewal1 2009/2010 Renewal1 2010/2011 Renewal1 Commercial General Liability & Professional Liability $50 million 367.0 340.0 357.0 Crime $20 million 22.0 22.0 23.1 Directors & Officers $25 million 52.9 52.9 55.5 $50 million 90.9 98.5 103.4 532.8 513.4 539.0 Policy Office Contents & General Liability Total Premium 1 The annual renewal period is from July 1 to June 30. PAGE 60 2010 – 2011 Business Plan and Budget Proposal Appendix H: Allocation of Costs Management reviews allocation percentages twice a year. They are first reviewed when the annual budget is prepared and again at year-end when the allocations are finalized based upon actual activities and costs. This methodology has not changed from that used in prior years, although the allocation percentages change to reflect the business/operational activities each year. Transmission (%) AESO Department Energy Market (%) Load Settlement (%) 0 0 0 0 0 0 0 25 33 33 50 30 100 0 0 0 0 0 0 0 0 0 0 0 50 0 DIRECT OPERATING 500 kV System Planning Regional Planning Engineering Customer Interconnections Technical Services Commercial Services Regulatory Operations Planning Operations Integration Grid and Market Operations Resource Adequacy Compliance Market Operations & Services 100 100 100 100 100 100 100 75 67 67 50 20 0 SHARED SERVICES 1 Corporate Services Information Technology2 Office Lease Based on Direct Operating Group Costs (%) 65 30 5 Based on AESO Staff Count CAPITAL Assigned on a Project Basis 1 2 Includes departments such as: Accounting, Settlement & Risk, Human Resources, Corporate Communications, etc. Based on 2008 actual allocations. PAGE 61 2010 – 2011 Business Plan and Budget Proposal Appendix I: Capital Projects The following tables provide information on the AESO’s current capital plan for 2010 and 2011. Actual projects to be completed in 2010 and 2011 will vary, and include the addition of projects yet to be determined, deferral of projects in this plan or elimination of projects deemed no longer necessary. Where applicable, references have been provided to the related strategic objective. Key Capital Initiatives ($ millions) These are the most critical capital projects over the planning period that the AESO believes must be completed within the identified timeframe. Key Capital Initiatives (strategic objective reference) Description 20102011 Capital Plan Totals 2011 Capital Plan 2010 Capital Plan 2009 Projected Capital Spending EMS (strategic objective 5) The next phase of the EMS implementation, which includes improved situational awareness, look-ahead functionality, load-shed services and a system controller training environment. 7.0 3.2 3.8 9.7 Wind integration (strategic objective 5) Develop and deploy tools that assist with implementation of the market and operational framework for wind. 6.2 3.0 3.2 1.6 Fair Efficient Openly Competitive (FEOC) regulation (strategic objective 1) Develop and deploy tools to assist with implementation of protocols to ensure participants act in accordance with FEOC mandate - section 6. 6.0 3.0 3.0 - Congestion management (strategic objective 1) Develop and deploy automation tools that facilitate management of transmission constraints in specific AIES operating areas. 2.3 0.3 2.0 - Intertie framework (strategic objective 1) Develop and implement tools that support increased transfer capacity with neighbouring jurisdictions. This includes but is not limited to support for import/export transmission tariffs and automated scheduling solutions. 3.5 1.9 1.6 - Dispatch tool upgrade/enhance ment (strategic objective 5) Dispatch tool stabilization and enhancements supporting energy market changes. Ensure dispatch down service and dispatch variance notification. 1.7 1.0 0.7 4.4 PAGE 62 2010 – 2011 Business Plan and Budget Proposal Key Capital Initiatives (strategic objective reference) Description 20102011 Capital Plan Totals 2011 Capital Plan 2010 Capital Plan 2009 Projected Capital Spending Transmission and market modelling (strategic objective 2) Implement an Alberta industry standard planning model of the AIES. 1.2 0.5 0.7 - Information management platform (strategic objective 5) Develop and implement a data analysis and reporting platform supporting stakeholder (authorized) access and reporting requirements. 2.4 1.8 0.6 0.8 2010 General Tariff Application (GTA) 2010 Develop and implement changes to the transmission billing system that support the 2010 GTA rate and calculation structure. 0.4 - 0.4 - Alberta Reliability Standards Implement compliance management and reporting tools that support business practices and processes and ensure internal and external adherence to Alberta Reliability Standards. 0.6 0.6 - - SCC expansion (strategic objective 4) Implement SCC expansions to accommodate an increase in staffing requirements. 3.3 3.3 - - 34.6 18.6 16.0 16.5 Key Capital Initiatives PAGE 63 2010 – 2011 Business Plan and Budget Proposal Other Capital Initiatives ($ millions) These are necessary projects that have more flexibility in planning or delivery so timing is not as critical or they are lower priority than the key capital initiatives. Other Capital Initiatives Description 2010-2011 Capital Plan Totals Load settlement program Implement a settlement verification model and integrate with other AESO systems. 1.9 Interconnection project support and reporting (strategic objective 3) Identify and implement a project management and reporting tool to manage the queue of system interconnection projects the AESO oversees. 1.8 IT test & production environment (strategic objective 5) Procure and implement a testing environment that facilitates application cloning (set up and removal) and simulates the AESO’s production environments (pre-production testing). 1.2 Identify access management (strategic objective 5) Identify and implement a common user (internal/external) identification authorization process for all information technology (IT) systems/services. 1.2 IT ESB integrations (strategic objective 5) Replace fragile point-to-point integrations between legacy systems with publish and subscribe data links using an enterprise service bus. 1.1 Enterprise content management (strategic objective 1) Retire and replace the existing enterprise content management and workflow product. 1.0 AESO website (strategic objective 6) Define and identify areas for AESO website improvement. Based on findings, modify internal and external websites to enhance stakeholder navigation and functionality. 0.7 IT security program Implement security improvements to IT systems to reduce security risks to critical IT services and infrastructure. 0.7 SCC voice and order-wire enhancements Install new hardware and software to support new operator order-wire functionality at the SCC. 0.5 Price cap and floor (strategic objective 1) Modify AESO marketing systems that remove existing price cap/floor limits. 0.4 Loss factor determination Modify system HVDC logic into the forecasting algorithms. 0.3 Operating reserve market redesign (strategic objective 1) Design, develop and implement AESO systems that allow for ancillary services market changes to accommodate harmonization and convergence with the energy market. 0.3 Miscellaneous Other projects not exceeding $0.25 million. 1.9 Other Capital Initiatives 13.0 PAGE 64 2010 – 2011 Business Plan and Budget Proposal Life Cycle Initiatives ($ millions) These are typically replacement of end-of-life hardware and recurring software upgrades. Life Cycle Initiatives Description 2010-2011 Capital Plan Totals Oracle database upgrade Upgrade the AESO’s database environments (development, test and production to a current version) as mainstream support for the installed version ends April 2010. 3.1 Server upgrades Retire and replace corporate server hardware/software based on pre-determined corporate retirement plan. 2.0 Network upgrades Upgrade AESO voice and data networks to ensure vendor support, meet reliability requirements and address increased capacity needs. This includes data switches, telephone system, remote access capabilities, and redundancy of SCC critical network services. 1.3 Storage upgrade Implement a new storage infrastructure designed to address existing end-of-life cycle considerations and support the high-performance storage requirements of online stakeholder systems (e.g., Energy Trading System). 1.2 Information archiving upgrade Upgrade backup and restore platform, as the AESO’s current archiving platform cannot keep pace with the explosive data growth. 1.0 Personal system refresh Ongoing investment in desktop systems and mobile devices to replace aging software and equipment and accommodate resource growth. 1.0 Desktop Microsoft upgrade Upgrade the AESO’s computing workstations to an appropriate version of Windows and Office as mainstream support (i.e., XP and Office 2003) ends April 2009. 0.7 Application server upgrade Migrate AESO applications still running dated (end-of-life) application server technology to the new application server environment. 0.5 Life Cycle Initiatives 10.8 PAGE 65 2010 – 2011 Business Plan and Budget Proposal Appendix J: Transmission Operating Cost Definitions Transmission Line Losses The annual volume forecast for transmission line losses is based on the following: • The latest forecast of Alberta Internal Load (includes ‘behind-the-fence’ loads and new Demand Transmission Service (DTS) contracts) • The grid facility profiles of transmission and generation (existing, new, decommissioned) • Transmission must-run (TMR) forecasts based on the latest Operational Policies and Procedures (OPPs) and updated generation stacking order based on the latest 12 months of actual dispatch behaviour (generators, import and export) • Current export Availability Transfer Capability (ATC) limits • A loss forecast based on the Alberta Interconnected Electric System (AIES) hourly net to grid levels from the settlement system The annual forecast for transmission line losses is the accumulation of the hourly forecasted loss volumes priced at the most current hourly pool price forecasted for that period. The AESO has used the June 8, 2009 EDC Associates Ltd. commodity price forecast (ESP Volume 9 Issue 23). Ancillary Services Ancillary services are procured by the AESO to ensure ongoing reliability of the transmission system through contracts, which include exchange-traded or over-thecounter contracts, generation capacity and load reduction capabilities, as well as contracts that are entered by way of competitive processes. The AESO has entered into various contracts for ancillary services that include operating reserves, transmission must-run (TMR), load shed and system restoration. Operating Reserves Operating reserves are procured in two ways: through an online exchange and through over-the-counter contracts. All providers of operating reserves traded on the exchange are paid the market clearing price whereas all providers who sell volumes over-thecounter are paid their offer price. In exchange for this payment, the AESO obtains the right to utilize the provider’s energy and/or capacity as reserves. The majority of operating reserve offer prices are indexed to the pool price. Operating reserves are comprised of three types of active reserves, with the minimum levels of operating reserves based on standards established by the Western Electricity Coordinating Council (WECC): • Regulating reserves – The provision of generation and load response capability, including capacity, energy and maneuverability, which respond to the AESO’s automatic generation control (AGC) system. In Alberta, regulating reserves track variations in the load that cannot be met with energy dispatches. The volumes of PAGE 66 2010 – 2011 Business Plan and Budget Proposal regulating reserve are specified as a range in MW over which a level of control is required by the AGC system. • Spinning reserves – Unloaded generation that is synchronized to the system, automatically responsive to frequency deviation and ready to serve additional demand following an AESO system controller directive. A customer offering spinning reserves must be able to ramp up their generator within 10 minutes in response to a system controller directive due to a system contingency. Spinning and supplemental reserves are required in order to restore frequency following the loss of generation in Alberta or in the WECC region. Alberta must comply with WECC policies for maintaining specific volumes of spinning and supplemental reserves in order to maintain reliability. • Supplemental reserves – Similar to spinning reserves except supplemental reserves are not required to respond to frequency deviations; therefore, they include unloaded generation, off-line generation or system load that is ready to serve additional demand (generator), or reduce demand (load), within 10 minutes of a directive from the system controller. Active Operating Reserves Active operating reserves are the operating reserves that are forecast by the AESO as necessary to operate the AIES securely and meet the AESO’s reliability obligations to the WECC. Standby Reserves Standby Reserves provide additional reserves for use when the resources available under the active portfolio are insufficient. Payments for standby reserves include a premium for the option to activate the standby reserves and a price that is paid if the reserves are activated. Transmission Must-Run (TMR) TMR is generation required to be on-line and operating to ensure reliability in specific areas of the AIES with insufficient transmission capacity. This service is typically procured through long-term commercial contracts. The costs of TMR are dependent upon numerous variables including, but not limited to, market heat rates and gas prices. The market heat rate is the pool price divided by the gas price. As the market heat rate increases, representing a divergence of pool price and gas price, the cost of TMR contracts will decrease, though not proportionately. Invitation to Bid on Credits (IBOC) The IBOC program is a long-term contractual arrangement that provides a financial credit to a specific generator in the Calgary area based on the volume of megawatt-hours generated each month. Location Based Credit Standing Offer (LBC SO) The LBC SO program is a long-term contractual arrangement that provides increased system security, whereby the AESO retains dispatch rights to location-specific generation PAGE 67 2010 – 2011 Business Plan and Budget Proposal in return for location-based credits. The credits are made up of fixed and variable payments. Other Ancillary Services Black Start Black start service is provided by suppliers that have the ability to self-start, energize transmission lines and provide start up power to other generators. This service is integral to the AESO’s system restoration plan and enables timely restoration of electrical supply on the AIES in the unlikely event of a blackout. This service is procured via long-term contracts. Load Shed Service Load shed service is configured to automatically trip a specified amount of load if the system frequency drops below 59.5 Hz following a system disturbance. The service mitigates the need to trip firm load following an under-frequency event and works together with ILRAS to increase the capacity of the Alberta-BC interconnection. The AESO conducted a competitive procurement process and now procures these services by way of long-term contracts with service providers. Import Load Remedial Action Scheme (ILRAS) ILRAS supports the import capability of the Alberta–BC interconnection. If the Alberta-BC interconnection trips concurrent with high levels of import, the system will become generation deficient, system frequency will decline and the AESO will be required to shed load quickly in Alberta to arrest the frequency decline and maintain system reliability. The AESO contracts for loads to automatically trip in these situations to limit the frequency decline and attempt to prevent shedding of additional system load. PAGE 68 2010 and 2011 Business Plan and Budget Proposal Section 5 – Stakeholder Comments and Our Responses The attached stakeholder comments and the AESO’s responses were compiled through the budget review process (BRP) that has occurred since April 2009. Throughout this process we’ve held several meetings with stakeholders to discuss our business plan and budget materials and provided stakeholders with the opportunity to provide comments on this information. The following table lists the stakeholders that participated in the current-year BRP. Stakeholder Participants in the Budget Review Process Alberta Direct Connects ATCO Power Capital Power Corporation City of Calgary TransCanada Energy Attendance 2009 Stakeholder Meetings April June August August 29 10 19 26 √ Comments Attendance √ √ √ √ √ √ √ Comments √ √ Attendance Comments Attendance √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Comments Attendance Comments Cities of Red Deer and Lethbridge Attendance Industrial Power Consumers Association of Alberta (IPCAA) Attendance Office of the Utilities Consumer Advocate (UCA) Attendance √ √ Comments Comments Comments Page 1 2010 and 2011 Business Plan and Budget Proposal Following a stakeholder meeting or the posting of BRP information on our website, we asked stakeholders for their questions or comments. This occurred on four occasions and we’ve provided responses to stakeholders on these questions or comments. For the AESO Board’s review purposes, we’ve compiled these questions or comments and our responses in the following material (our responses are highlighted in blue text). We’ve organized the material in two ways. First by main discussion or approval category (e.g. consultation process, strategic plan and business initiatives, general and administration, etc.) and then by the stakeholder who submitted the question or comment. The following table identifies the key BRP dates in 2009 and the associated deliverables. Key BRP Dates in 2009 Purpose April 29 Overview of AESO Board approval process, BRP (i.e. stakeholder consultation process), terms of reference, proposed process schedule and revised strategic plan June 10 Overview of our draft 2010 and 2011 business initiatives August 19 Technical meeting to review the forecast 2010 Ancillary Services and Transmission Line Loss Costs August 26 Technical meeting to review the 2010 and 2011 Own Costs Budget (General & Administrative, Interest, Amortization, Capital and Other Industry Costs) September 13 Distribution of first draft of our 2010 and 2011 business plan and budget proposal September 29 Distribution of second draft of our 2010 and 2011 business plan and budget proposal October 13-15 Stakeholder and AESO Board meetings (if required) Page 2 2010 and 2011 Business Plan and Budget Proposal Consultation Process OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA) April 29, 2009 Stakeholder Comment AESO Response Technical Meetings to Review Forecasted Costs The Agreed. The AESO will work with UCA submits that one meeting may not be sufficient to stakeholders to revise the BRP schedule to adequately address all the material presented. The accommodate multiple meetings on the UCA suggests that a series of meetings be scheduled. If costs forecasts. some later meetings are not required, they can be cancelled. Stakeholder Comment Comments on proposed BRP timeline The proposed August 11 meeting conflicts with planned vacations. The UCA requests that the meeting be rescheduled to August 19. Alternatively, the UCA requests that the deadline for comments be delayed by one week and requests the AESO allow a separate meeting with the UCA on August 19. AESO Response Noted. The AESO revise and review with stakeholders a revised timeline to accommodate the request. Stakeholder Comment Stakeholder comments on proposed terms of reference The UCA supports the draft terms of reference. AESO Response Noted. There are no changes in the terms of reference from those established in the prior year. Stakeholder Comment Do you support the AESO proposing a two (2) year general and administrative budget? Yes. The multiyear process seemed to work well in the past, and the UCA expects that it should achieve efficiencies again this time. AESO Response Noted June 10, 2009 Stakeholder Comment AESO Response Comments on proposed BRP timeline The UCA is Noted. pleased that the August meeting has been separated in to two portions. This will allow a better discussion of the issues related to each section. The proposed timelines are acceptable to the UCA at this time. As well, see additional comments related to a second review of strategic initiatives in light of budgets. August 19, 2009 August 26, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal TRANSCANADA April 29, 2009 Stakeholder Comment AESO Response Noted. This is a step in the proposed Budget Comments on proposed BRP timeline TransCanada would see value in the AESO Review Process provided to stakeholders and presenting the Draft Board Approval Document to has been a historical practice. stakeholders in early September, after it has been posted and prior to comments being submitted on it. This would give stakeholders a chance to ask questions on it and improve the quality of submissions. Stakeholder comments on proposed terms of reference These appear to be consistent with those established in 2007. Noted. There are no changes in the terms of reference from those established in the prior year. Do you support the AESO proposing a two (2) year general and administrative budget? Yes. The two year budget and one year forecasts seem to have worked well over the past two years. Similar to last year, TransCanada suggests the AESO update stakeholders on the second year budget before it is provided to the AESO Board. Noted June 10, 2009 August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal Strategic Plan & Business Initiatives ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC): April 29, 2009 Stakeholder Comment AESO Response AESO Develop Draft Business Priorities The draft Yes. As in prior years we are open to business priorities are a good starting point. As the comments from stakeholders on the Budget Review process unfolds, the UCA expects that AESO’s business priorities and the AESO the priorities may have to be modified based on will consider amending the proposed consultation and input from customers. As such, the business priorities based on feedback UCA trusts that the AESO will be open to revisiting the received from stakeholders. priorities in light of feedback from the review process. June 10, 2009 Stakeholder Comment AESO Response Noted. The AESO has identified Demand Strategic Objective #1: Market Road Map and Interties The ADC wishes to emphasize the importance Response as one of its Draft Initiatives. of advancing the demand response initiative in a timely Continued ADC support will facilitate manner. Specifically program advancement in areas associated 2010/11 planning and BRP where load can compete for the same A/S products as budgeting activities. generators such as spinning reserves, long lead time generation, congestion management, “uplift “ for price responsive loads, and Under-frequency support services. Stakeholder Comment Strategic Objective #2: Provincial Energy Strategy (PES) and the Transmission Development Policy The ADC is concerned that the current processes in place will not adequately control the costs for the CTI projects. These projects should not necessarily be direct assigned, but rather advanced in a competitive fashion with clear budget expectations and cost accountability. AESO Response Noted: The AESO’s normal practice, consistent with the legislative framework and the Transmission Development Policy, is to direct assign transmission facilities to the incumbent TFOs based on franchise area (service territory). It should be noted that government policy is outside the scope of the BRP process. The ADC requests that the AESO provide a clear expectation of the annual cost implications of these projects to a typical industrial load of various sizes (i.e. 5 MW, 10 MW, 50 MW, 100 MW), the timing that the costs would enter rate base as well as a projection thereafter of costs to 2017 as the projects are completed. Noted: Initial project cost estimates are available in the Long-term Transmission System Plan - 2009 published on the AESO website. Our plan is to respond to the additional cost estimate requests and report back to stakeholders at a later date. The ADC also requests that the AESO report on the suitability of the technology of the HVDC lines between Noted: Use of HVDC is mandated under the Provincial Energy Policy where possible Page 1 2010 and 2011 Business Plan and Budget Proposal Edmonton and Calgary. It is our understanding, that the line loss savings by using DC technology may be forgone by the incremental losses in the converter stations if the distance of lines isn’t long enough. Please report the conversion losses in the AB – SK connection. Stakeholder Comment Strategic Objective #5: Technology Knowledge Leadership See comments in Strategic Objective #2 regarding HVDC technology. and is planned for the Edmonton Calgary reinforcements. AESO Response Noted. See AESO response to Strategic Objective #2 above. Stakeholder Comment AESO Response Noted. The AESO is open to evaluate any Strategic Objective #6: Enhance Stakeholder recommendation that improves stakeholder Relationships The ADC expresses some concern over efficiency/effectiveness in the consultative the efficiency of the stakeholder process. The load processes. groups are sparsely represented and there are a number of consultation activities underway that require load participation. Suggest the AESO upgrade the stakeholder calendar such that all activities and relevant materials are readily accessible. It would be helpful to also include any key dates for AUC proceedings such as rates, facilities applications and rule changes. The cost to participate for Edmonton based stakeholders such as the ADC is excessive as the majority of activity occurs in Calgary. The conference call facilities at the AESO main boardroom make participation difficult. Consider any merit in a videoconference solution. August 19, 2009 August 26, 2009 OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA) April 29, 2009 Stakeholder Comment AESO Response AESO Develop Draft Business Priorities The draft Yes. As in prior years we are open to business priorities are a good starting point. As the comments from stakeholders on the Budget Review process unfolds, the UCA expects that AESO’s business priorities and the AESO the priorities may have to be modified based on will consider amending the proposed consultation and input from customers. As such, the business priorities based on feedback UCA trusts that the AESO will be open to revisiting the received from stakeholders. priorities in light of feedback from the review process. Stakeholder Comment Comments on the AESO’s strategic objectives: See Stakeholder Comment Above AESO Response See AESO Response Above June 10, 2009 Stakeholder Comment AESO Response Noted. The AESO would like to highlight it Strategic Objective #1: Market Road Map and Interties The UCA does not have comments on each performs a minimum of two cost/benefit strategic initiative individually. The main concern is that reviews on every Information Technology there is limited Cost/Benefit analysis at this time. Many capital initiative. The first is during the BRP of the initiatives can only be accurately assessed in light budget development process, which of the cost of implementation. As such, the UCA provides high-level cost benefit information Page 2 2010 and 2011 Business Plan and Budget Proposal submits that the process should include a second look at the initiatives when the costs and budgets have been presented and analysed. Support for some initiatives will be contingent on the cost of implementation compared to the benefits. (This comment is also posted in the “Other Comments” section of this report.) Stakeholder Comment Strategic Objective #2: Provincial Energy Strategy (PES) and the Transmission Development Policy See comment under Strategic Objective #1. to stakeholders. The second occurs prior to project approval/initiation, when the cost of options is available and compared against identified benefits. Stakeholder Comment Strategic Objective #3: Customer Services Improvements See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 Stakeholder Comment Strategic Objective #4: Attract and Retain Quality Staff See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 Stakeholder Comment Strategic Objective #5: Technology Knowledge Leadership See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 AESO Response Noted. See AESO response to Strategic Objective #1 August 19, 2009 August 26, 2009 TRANSCANADA April 29, 2009 Stakeholder Comment AESO Response In prior years the AESO’s strategic objectives Comments on the AESO’s strategic objectives: The BRP Strategic Objectives have been different in were review by the AESO and minor each of the past three years. TransCanada modifications were undertaken. During 2008, understands that over that time period there have the AESO undertook a significant strategic been changes within the AESO, in the marketplace planning process to develop a new strategic and in government policy. However, TransCanada plan, including new strategic objectives. As a considers Strategic Objectives to be longer range result, the new strategic objectives will not link and not as dynamic as Business Priorities, which to those from the prior year and should be may fluctuate yearly. Please explain why the review on a standalone basis. The new Strategic Objectives have changed and also show strategic objectives were reviewed with the the progression or linkage between those in place senior executives of various stakeholders for for the past two years and 2010. feedback. In the future, the AESO will be better able to provide stakeholders with feedback on the AESO’s progress as it relates to the new strategic objectives. At the June 10 stakeholder meeting the AESO will further expand upon the AESO’s strategic planning process. August 19, 2009 August 26, 2009 Page 3 2010 and 2011 Business Plan and Budget Proposal General & Administrative CITIES OF RED DEER AND LETHBRIDGE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response The information on page 15 is consistent AESO’s draft General & Administrative Budget All of the comments presented in this form reference the with the final approved budget for 2009. AESO’s Draft 2010-2011 Business Plan and Budget Please refer to the following link on the document dated September 11, 2009. AESO’s website that provides the 2009 budget detail for comparison. The document 1. Please reconcile the 2009 Budget figures as is located under About AESO > Our presented on Page 15 with the final approved 2009 Business > Business Plan and Budget > budget. 2009 Budget Review > 2008 and 2009 Approved Budget Summary Updated. http://www.aeso.ca/downloads/2008_and_2009_Appro ved_Budget_Summary_-_updated.pdf INDUSTRIAL POWER CONSUMERS ASSOCIATION OF ALBERTA (IPCAA) COMBINED COMMENTS FROM IPPCA, ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC), OFFICE OF THE UTILITIES CONSUMER ADVOCATE, (UCA) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO’s draft General & Administrative Budget The AESO responsibilities include matters that overall focus and emphasis of the AESO priorities is to provide both load and generators access to enhance generator participation in the market. The Load a fair, efficient and openly competitive Coalition’s key priority is cost mitigation. To address wholesale electricity market. this, the AESO needs to focus on the ways to reduce costs expected to be incurred in implementing the AESO responsibilities also include the safe, Transmission plan and Provincial Energy Strategy – Page 1 2010 and 2011 Business Plan and Budget Proposal load cannot afford for CTI projects to be rushed through without appropriate consideration for technology choice, cost controls, and cost causation. To have the transmission costs in Alberta double in the next 5 years without any public process on need and/or who pays is simply unacceptable to load. reliable and economic planning and operation of Alberta’s interconnected power system for both load and generators. The AESO also needs to ensure adequate resource are available to advance demand response opportunities (LSSI, Wind following, Operating Reserves), As currently proposed, new AESO staff additions are to be working on these key focus areas. The Load Coalition would like to be sure that there are sufficient staff allocated to these areas that development will not be restricted due to AESO resource constraints. The AESO has identified Demand Response as a key initiative in its Market Roadmap. The AESO recognizes its importance as an integrated solution which enhances load participation in the market. As well, no explanation is given for the decision to include an extra edition of “Powering Alberta”. The Load Coalition is concerned that this publication will be used to promote government policy (i.e. Bill 50), using ratepayer dollars, when majority of ratepayers do not support elements of Bill 50. As reported during the meeting, research has indicated that respondents have recommended more frequent publications of Powering Alberta. The purpose of Powering Alberta is to build public awareness about the AESO and its role in the province, ensuring electricity in the public interest of Albertans. The publication is focused on educating Albertans about the electricity industry, not to discuss government policy. Cost controls are primarily a matter between the incumbent Transmission Facility Operators and the Alberta Utilities Commission. Existing staff resources will facilitate 2010/11 planning, consultation and eventual implementation of demand response opportunities. It is essential that these resources also participate in the entire Market Roadmap program. This helps to ensure awareness of the broader impact of the market changes being discussed. OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSCANADA April 29, 2009 August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal Capital CAPITAL POWER CORPORATION (CPC) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Capital Budget Noted Capital Power would like to thank the AESO for the opportunity to provide comments on the AESO’s Capital Budget. Capital Power recognizes that the AESO has a large number of initiatives currently in progress. We also appreciate that the AESO may face resource limitations that require the prioritization of initiatives to achieve its business objectives. We offer the following comments with respect to the prioritization of 2010 and 2011 capital initiatives. The establishment of rules and processes aimed at managing the increasingly constrained transmission system is the single most important element required for the continued development of Alberta’s Energy-Only market. In addition to the AESO’s mandate, to proactively plan for a “congestion-free” transmission system, the AESO has received clear direction from the Department of Energy (DOE) to ensure that the impacts of transmission constraints do not interfere with the energy market price signal. For these reasons the AESO should budget sufficient resources dedicated to the development of, and consultation on, a comprehensive constraint management rule(s) that supports the fair, efficient and openly competitive (FEOC) operation of Alberta’s electricity market. The AESO has dedicated resources in the process of developing a comprehensive congestion management rule. This process includes, interpretation of the AUC Decision 2009-007, a discussion paper and ultimately a revised rule that complies with the Decision, including “minimize the disruption of market prices as much as possible”. We are pleased to see that the AESO’s key capital initiatives include a number of IT initiatives including the replacement of the Energy Management System (EMS) and upgrades to the dispatch tool (DT). A well functioning and robust IT system is essential to the reliable operation of the electric grid and a competitive market. The AESO should make every effort required to Noted. The AESO is in agreement that a stable system foundation is required in order to facilitate overall market advancement. The AESO has budget amounts in 2010 and 2011 to address system concerns and implement a number of new market advancements. Page 1 Central to the success of the revised rule development is consultation with stakeholders. The AESO intends to follow our normal consultation process to develop a rule that promotes a fair, efficient, openly competitive market. 2010 and 2011 Business Plan and Budget Proposal update the current IT infrastructure such that inferior solutions to market issues are not developed at the expense of market participants and the FEOC operation of the market. Once a robust IT system is developed the AESO will have the ability to focus on implementing market efficiencies. Until such time, Capital Power sees little value in tackling large projects, such as the Intertie Framework, until the required IT infrastructure is in place to address these types of initiatives appropriately. The AESO’s current market systems have reached end of life and were not designed to incorporate some of the additional complexities, or provide the desired flexibility market participants are demanding without impacting the performance or reliability of these systems. A Market Systems Visioning project was undertaken earlier this year. It solicited industry input into system specifications for current, expected and possible future system capability. A replacement market system is anticipated later in the 2011-2012 timeframe. In addition, changes to legislation have placed an increased importance on the reliability and robustness of several AESO administered reports. As mentioned above, Alberta’s electricity market is extremely IT dependent. Therefore, it is prudent and necessary that the AESO ensure there are back up systems in place to mitigate the impact of the loss of critical IT infrastructure, and that normal operation can be resumed in a timely fashion. Reliability of the AESO's IT services is, and will continue to be, a critical consideration in our support strategies and system design. All AESO "critical" systems are designed to be highly available and disaster recoverable. As IT solutions approach near 100% reliability the costs to implement them increase exponentially. As part of our solution design we evaluate the appropriate level of investment required to give a desired level of reliability. Finally, in the past, sufficient market performance metrics had not been developed and as a result there are no clear thresholds for determining the success of many AESO or market initiatives. As a result, there is a need to allocate resources to address a number of issues that are currently having a negative impact on price fidelity. Perhaps most significant of these is the Dispatch Down Service market which continues to have a negative impact on price fidelity and creates perverse market behaviour incentives. The AESO should ensure that the market design initiatives already implemented are operating efficiently before spending additional capital resources on implementing more complicated design elements. As part of the Market Roadmap, Market Services has highlighted that a selection of appropriate market metrics may be shared with industry to improve the fair, efficient and openly competitive operation of the market. Additional data reporting requirements have been mandated upon the AESO under the FEOC regulation. The AESO has drafted a discussion paper for publishing a standardized version of monthly market performance metrics. This paper is scheduled for stakeholder review and comment 4Q09. The AESO agrees that it is important to ensure that market design initiatives are efficient and effective. For that reason it is not uncommon to conduct reviews subsequent to market design change implementation as we have done with the Quick Hits. In particular, our review of Quick Hits has concluded that while the DDS has Page 2 2010 and 2011 Business Plan and Budget Proposal had some undesirable effects, some foreseen and some not, overall the product has not had a negative impact on price fidelity and is generally doing what it was designed to do which is to remove the impact of TMR on the pool price. INDUSTRIAL POWER CONSUMERS ASSOCIATION OF ALBERTA (IPCAA) COMBINED COMMENTS FROM IPPCA, ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC), OFFICE OF THE UTILITIES CONSUMER ADVOCATE, (UCA) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Capital Budget Demand Response/Import The AESO is committed to facilitating Support/Wind Following product infrastructure and IT demand response, restoring intertie support should be included as it is a major load priority capacity and integrating wind generation and loads will be paying for these items. into the Alberta electric system without compromising system reliability or the fair, efficient and openly competitive operation of the market. The AESO's business priorities and budget assign significant future investment in the AESO's IT systems. Each product is being addressed in the Market Advisory Committee, in workgroups or as part of the Market Roadmap and staff are both focused on these key areas as well as understanding the broader impact of proposed market and system changes. Page 3 2010 and 2011 Business Plan and Budget Proposal Other Industry CITIES OF RED DEER AND LETHBRIDGE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 AESO Response The AESO is not provided with this level of detail from the AUC. The AESO receives an AUC Administration Fee Order from the 1. The Cities request that the AESO breakout the AUC to pay the transmission and energy following Other Industry Cost line items: market administration fees. Stakeholder Comment AESO Other Industry Costs Budget • • AUC Fees for Load Settlement, and; Costs recovered for the Market Surveillance Administrator 2. Please provide a more accurate forecast of AUC fees for 2010 and 2011, including a breakout of Load Settlement costs if applicable. The AESO does not include budgeted costs for the MSA in the AESO’s budget. The MSA prepares its own budget which is approved by the Chair of the AUC and the AESO collects the costs on behalf of the MSA as a component of the energy marketing trading charge. The forecast for AUC costs in 2010 and 2011 that was included in the draft budget on August 26, 2009 is the most accurate forecast we can provide. As described in our response to the first question, the AESO does not receive information that details the AUC fees. Load settlement costs are AESO costs that the AESO has incurred related to the load settlement function, not other industry costs. Page 1 2010 and 2011 Business Plan and Budget Proposal INDUSTRIAL POWER CONSUMERS ASSOCIATION OF ALBERTA (IPCAA) COMBINED COMMENTS FROM IPPCA, ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC), OFFICE OF THE UTILITIES CONSUMER ADVOCATE, (UCA) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Other Industry Costs Budget Explanation for The increase in the WECC fees is primarily WECC/NWPP fee increase would be appreciated. related to an increase in their staff costs for additional resources focused on compliance and reliability coordination activities, in addition to higher audit costs related to the NERC CIP (critical infrastructure protection) implementation plan. Page 2 2010 and 2011 Business Plan and Budget Proposal Transmission Line Losses CITIES OF RED DEER AND LETHBRIDGE April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response AESO Line Loss Costs Presentation for 2010 The The 2010 Line Loss Costs and Ancillary Service Costs Forecasts used the same Cities of Red Deer and Lethbridge request that the EDC forecast data set to develop pool price AESO reconcile the differing pool price forecast figures (EDC volume 9, issue 23 price forecast for as stated in the Line Loss Costs and Ancillary Services 2010). Reasonability tests were performed Costs presentations. on this data 2010 Line Loss Costs Ancillary Services Costs The difference in the figures stated are due to the fact that: $64.40 $50.68 i) the Line Loss Costs figure identifies the pool price forecast based on a full year (i.e. January – December, 2010) of data and ii) the Ancillary Services Costs figure identifies the pool price forecast based on the first six months (i.e. January – June, 2010) of data. The six month perspective was provided to facilitate historical analysis (e.g. a year-todate comparison between 2009 & 2010). This was not clearly noted in the Ancillary Services Costs presentation. The Cities also wish to understand why the forecasted pool price as per the 2009 Rates Update Application is not presented as the 2009 updated pool price in the Line Loss Costs presentation. Page 1 Both the 2009 Rates Update Application and the Transmission Line Loss Costs presentation were based on the best available data at the time the information was prepared for each. 2010 and 2011 Business Plan and Budget Proposal 2009 Update Line Loss Costs 2009 Rates Update Application $59.60 $86.88 The Cities believe there should only be one pool price forecast presented for the 2009 Update and 2010 scenarios. In addition to presenting only one forecast figure for each scenario, will the AESO revise the pool price forecast to be more reflective of current forward curves? The 2009 Transmission Line Loss Costs given to stakeholders was provided for informational purposes only. By using the same pool price for providing an update on 2009 Transmission Line Loss Costs as the pool price used for the 2009 Rates Update Application, the information provided to stakeholders for Transmission Line Loss Costs would not have reflected the most recent forward price curves. The AESO does not intend on revising the pool price to reflect the current forward curves as ancillary service costs and transmission line loss costs are forecasts prepared at a point in time. The forecasts for these costs would continue to be subject to forecasted pool price volatility even if the forecasts were updated to current information as a result of changing market conditions. Page 2 2010 and 2011 Business Plan and Budget Proposal Ancillary Services CITIES OF RED DEER AND LETHBRIDGE April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response AESO Ancillary Service Costs Presentation for 2010 The 2010 Line Loss Costs and Ancillary Service Costs Forecasts used the same The Cities of Red Deer and Lethbridge request that the EDC forecast data set to develop pool price AESO reconcile the differing pool price forecast figures (EDC volume 9, issue 23 price forecast for as stated in the Line Loss Costs and Ancillary Services 2010). Reasonability tests were performed Costs presentations. on this data 2010 Line Loss Costs Ancillary Services Costs The difference in the figures stated are due to the fact that: $64.40 $50.68 i) the Line Loss Costs figure identifies the pool price forecast based on a full year (i.e. January – December, 2010) of data and ii) the Ancillary Services Costs figure identifies the pool price forecast based on the first six months (i.e. January – June, 2010) of data. The six month perspective was provided to facilitate historical analysis (e.g. a year-todate comparison between 2009 & 2010). This was not clearly noted in the Ancillary Services Costs presentation. The Cities also wish to understand why the forecasted pool price as per the 2009 Rates Update Application is not presented as the 2009 updated pool price in the Line Loss Costs presentation. Page 1 Both the 2009 Rates Update Application and the Transmission Line Loss Costs presentation were based on the best available data at the time the information was prepared for each. 2010 and 2011 Business Plan and Budget Proposal 2009 Update Line Loss Costs 2009 Rates Update Application $59.60 $86.88 The Cities believe there should only be one pool price forecast presented for the 2009 Update and 2010 scenarios. In addition to presenting only one forecast figure for each scenario, will the AESO revise the pool price forecast to be more reflective of current forward curves? The 2009 Transmission Line Loss Costs given to stakeholders was provided for informational purposes only. By using the same pool price for providing an update on 2009 Transmission Line Loss Costs as the pool price used for the 2009 Rates Update Application, the information provided to stakeholders for Transmission Line Loss Costs would not have reflected the most recent forward price curves. The AESO does not intend on revising the pool price to reflect the current forward curves as ancillary service costs and transmission line loss costs are forecasts prepared at a point in time. The forecasts for these costs would continue to be subject to forecasted pool price volatility even if the forecasts were updated to current information as a result of changing market conditions. August 26, 2009 OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA)/ INDUSTRIAL POWER CONSUMERS ASSOCIATION OF ALBERTA (IPCAA) April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response AESO Ancillary Service Costs Presentation for 2010 Noted. The AESO intends to continue The UCA & IPCAA understands that Ancillary Services pursuing improving the deferral account are proposed to become a flow through cost effective process, and specifically Rider C. 2010. This is to reduce the lags resulting from deferral Distribution Facility Owner (DFO) changes accounts. The UCA supports any move to bring billing are subject to DFO Regulatory proceedings. and payment closer to the delivery of service. The proposed AESO change must accompany changes to DFO deferral accounts which have not been revised to include the proposed methodology. Without changes to Over/under collections are adjusted the DFO deferral accounts, end use customers will not quarterly through the Rider C process. The experience the full benefit of the AESO change to make AESO expects to file its 2009 deferral Ancillary Services a flow through cost. account reconciliation in April 2010. Historically, the application process end-toIn the presentations, the AESO made reference to 2009 end takes several months. variances in costs as a result of the decrease in commodity and power pool prices. These reductions could result in material over collection of the deferral accounts this year. The UCA encourages the AESO to complete its 2009 deferral account applications as soon as possible. The AESO may also consider making an interim filing to rectify any material over collections in deferral accounts sooner than the end of the year. The AESO has sufficient firm blackstart Page 2 2010 and 2011 Business Plan and Budget Proposal There was also discussion of Black Start services. The AESO has spent significantly less on Black Start services than plan in 2009. The explanation centered on not having firm Black Start contracts in place and that the current arrangements were on a “best efforts” basis. The UCA is concerned that the lack of firm Black Start contracts may be increasing the risk to Alberta customers. As such, the UCA would encourage the AESO to ensure that the appropriate level of Black Start contracts are budgeted and then actually secured. contracts in place to restart the system in the event of a system-wide blackout. The AESO procures blackstart services on a firm basis to ensure the availability of resources when required. In order to enhance system restart capability, the AESO is pursuing additional firm contracts with providers. The actual cost for blackstart services in 2009 are lower than the forecast because the AESO has not contracted for the additional blackstart resources anticipated in the 2009 cost forecast. August 26, 2009 Page 3 2010 and 2011 Business Plan and Budget Proposal Other Comments ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC): April 29, 2009 Stakeholder Comment AESO Response June 10, 2009 Stakeholder Comment AESO Response The ADC appreciates the opportunity to provide Noted feedback. August 19, 2009 August 26, 2009 CITIES OF RED DEER AND LETHBRIDGE April 29, 2009 Stakeholder Comment The Cities of Red Deer and Lethbridge have no comment on the material presented at the 2009 BRP meeting on June 10th. June 10, 2009 AESO Response Noted August 19, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal Stakeholder Comment 1. Please refer to the attached Excel spreadsheet. The Cities request that the AESO provide a breakout of its 2010 and 2011 budget along with its 2009 budget and YTD figures (for comparative purposes) for each cost item by AESO Department (where applicable) and please provide the allocators for each line item. Under the Transmission allocator, please breakout further between operating and non-operating costs. Please note: The attached spreadsheet includes the requested Other Industry Cost line items from Section 2 above along with Operating Reserves. August 26, 2009 AESO Response The presentation of transmission costs as operating or non-operating on page 26 of the draft document has been used to differentiate costs such as G&A, interest and amortization (the AESO’s Own Costs) from the transmission operating costs (e.g. wire, losses, reserves, etc.). 100% 100% Energy Market - Load Settlement - Operating 100% - - Operating 100% - - Operating 100% - - Other Industry Costs Nonoperating All other costs AUCrelated admin fee - General and Administration Nonoperating Nonoperating Nonoperating Costs allocated based on established methodology AESO Function Wire Line Losses Operating Reserves TMR Other Ancillary Services General Classification Operating Operating Interest Amortization / Capital Transmission The AESO does not provide external financial reporting on a department basis but on the basis of cost category. For internal purposes, the annual budget is managed and reviewed on a department basis which facilitates budget ownership and accountability, and the allocation of costs to one of the three services provided by the AESO (transmission, energy market and load settlement). For external reporting purposes, only cost category information is made available. 2. For the AESO’s Key Capital Initiatives, please provide a breakout of the costs using the same methodology as requested above. Key Capital Initiatives have been included on the attached Excel spreadsheet. The determination of allocators for capital initiatives occurs once a year, at the end of a year, for the systems or hardware that was commissioned during the year. At that time, each asset addition or project is reviewed to determine the business functions that will be supported by that asset. Throughout our project management process, the delivery of the project is of primary importance with a focus on scope, budget and timing. The allocation of costs is determined through an accounting initiated process at year end. The allocators used for a capital initiative typically remain constant for the life of the asset though there have been instances when it has changed as a result of a change in the function being supported by the asset. Page 2 2010 and 2011 Business Plan and Budget Proposal 3. From Appendix H: Allocation of Costs on Page 55 along with the line items in the attached Excel spreadsheet, please: - Provide the basis upon which the allocators are determined and the metrics used, - Confirm if there other allocators used which are not stated in Appendix H, - Indicate when the allocation methodology was last reviewed, and; - Update/confirm the methodology of the planned operational changes for 2010/2011 e.g. staff additions, reallocations, recently approved and proposed regulations. 4. Please indicate the capital items included under Amortization costs e.g. Buildings, IT systems for 2009, 2010 and 2011. The complete cost allocation methodology is described in Appendix H and on page 27 of the document. In general, department costs are allocated to one of the three functions based on the business activities of that department using the judgement of management (through direct inquiries for this purpose to the appropriate senior management). There are specific allocation methods used for IT, rent, capital and service groups/departments to accommodate the uniqueness of those departments or cost categories (as described in the business plan and budget document). The methodology used to allocate costs is reviewed at least twice a year; when the budget is prepared as a basis for the preliminary allocations of costs and at the end of the year to go back and allocate the costs based on the activities that actually occurred (focus of work, staff count, etc.). From time to time the AESO will restructure areas within the company and when this occurs, new departments may be set up or cost allocation percentages revised based on management’s judgment. When this occurs, the allocators will be revised mid-year to incorporate these changes. The methodology and allocators were reviewed at part of this 2010 and 2011 budget and are based on the best information available at the time the budget is being prepared. ($ million) Capital Categories 2009 4.6 Software 2.6 Hardware 1.5 Energy Management System Compliance and Data Monitoring System 2.4 0.0 Dispatch Tool Re-architecture Project 1.3 System Coordination Centre 0.7 Leasehold Improvements / Furniture 13.0 Total Page 3 Budgets 2010 6.3 3.1 3.0 2.0 1.5 1.3 0.5 17.7 2011 9.7 4.6 3.6 1.8 1.6 1.3 0.5 23.2 2010 and 2011 Business Plan and Budget Proposal INDUSTRIAL POWER CONSUMERS ASSOCIATION OF ALBERTA (IPCAA) COMBINED COMMENTS FROM IPPCA, ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC), OFFICE OF THE UTILITIES CONSUMER ADVOCATE, (UCA) April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response There are currently two More specific goals with respect to Strategic Objectives major strategic initiatives underway at the should be developed. “Facilitating Interties” has been a AESO with respect to interties: goal for quite a while with no demonstrable results. implementation of the Provincial Energy Strategy (PES) and establishing a strategic program for interties under the Market Roadmap. The PES is a policy direction from the province outlining goals and has a section specifically directed at increasing the number of interconnections between Alberta and external markets. An Intertie Workgroup has been established and is focused on AESO rules, policies and procedures to operate current interties and support future development. Several workstreams have been identified by the workgroup that will impact the intertie development strategy. The goal is to develop a comprehensive intertie framework program (e.g. ISO rules, OPPs and develop system capability) that facilitates development of new intertie capacity, restores ATC and implements dispatchable interties. No forecast of the Trading charge was provided; please notify stakeholders when this becomes available. Page 4 This information will be provided in the final version of the Business Plan and Budget which is to be posted September 29th. 2010 and 2011 Business Plan and Budget Proposal OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA) April 29, 2009 June 10, 2009 Stakeholder Comment AESO Response The UCA does not have comments on each strategic initiative individually. The main concern is that there is limited Cost/Benefit analysis at this time. Many of the initiatives can only be accurately assessed in light of the cost of implementation. As such, the UCA submits that the process should include a second look at the initiatives when the costs and budgets have been presented and analysed. Support for some initiatives will be contingent on the cost of implementation compared to the benefits. (This comment is also posted in the “Strategic Plan & Business Initiatives” section of this report.) Noted. The AESO would like to highlight it performs a minimum of two cost/benefit reviews on every Information Technology capital initiative. The first is during the BRP budget development process, which provides high-level cost benefit information to stakeholders. The second occurs prior to project approval/initiation, when the cost of options is available and compared against identified benefits. The UCA would request that all tables/schedules to be presented in future sessions be produced in Microsoft Excel format to allow easier analysis. Noted. MS file formats will be considered when releasing future BRP documents. August 19, 2009 August 26, 2009 Page 5 2010 and 2011 Business Plan and Budget Proposal ALBERTA DIRECT CONNECT CONSUMERS ASSOCIATION (ADC) CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 Stakeholder Comment AESO Response AESO Develop Draft Business Priorities The draft Yes. As in prior years we are open to business priorities are a good starting point. As the comments from stakeholders on the Budget Review process unfolds, the UCA expects that AESO’s business priorities and the AESO the priorities may have to be modified based on will consider amending the proposed consultation and input from customers. As such, the business priorities based on feedback UCA trusts that the AESO will be open to revisiting the received from stakeholders. priorities in light of feedback from the review process. Stakeholder Comment Comments on the AESO’s strategic objectives: As with the draft business priorities, the UCA sees the strategic objectives as a good starting point. As the Budget Review process unfolds, the UCA expects that the objectives may have to be modified based on consultation and input from customers. As such, the UCA trusts that the AESO will be open to revisiting the objectives in light of feedback from the review process. AESO Response Yes. Similar to the AESO’s business priorities, the AESO is open to comments from stakeholders on the AESO’s strategic objectives and the AESO will consider amending the strategic objectives based on the feedback received. June 10, 2009 Stakeholder Comment AESO Response Noted. The AESO has identified Demand Strategic Objective #1: Market Road Map and Interties The ADC wishes to emphasize the importance Response as one of its Draft Initiatives. of advancing the demand response initiative in a timely Continued ADC support will facilitate manner. Specifically program advancement in areas associated 2010/11 planning and BRP where load can compete for the same A/S products as budgeting activities. generators such as spinning reserves, long lead time generation, congestion management, “uplift “ for price responsive loads, and Under-frequency support services. Page 1 2010 and 2011 Business Plan and Budget Proposal Stakeholder Comment Strategic Objective #2: Provincial Energy Strategy (PES) and the Transmission Development Policy The ADC is concerned that the current processes in place will not adequately control the costs for the CTI projects. These projects should not necessarily be direct assigned, but rather advanced in a competitive fashion with clear budget expectations and cost accountability. AESO Response Noted: The AESO’s normal practice, consistent with the legislative framework and the Transmission Development Policy, is to direct assign transmission facilities to the incumbent TFOs based on franchise area (service territory). It should be noted that government policy is outside the scope of the BRP process. The ADC requests that the AESO provide a clear expectation of the annual cost implications of these projects to a typical industrial load of various sizes (i.e. 5 MW, 10 MW, 50 MW, 100 MW), the timing that the costs would enter rate base as well as a projection thereafter of costs to 2017 as the projects are completed. Noted: Initial project cost estimates are available in the Long-term Transmission System Plan - 2009 published on the AESO website. Our plan is to respond to the additional cost estimate requests and report back to stakeholders at a later date. The ADC also requests that the AESO report on the suitability of the technology of the HVDC lines between Edmonton and Calgary. It is our understanding, that the line loss savings by using DC technology may be forgone by the incremental losses in the converter stations if the distance of lines isn’t long enough. Please report the conversion losses in the AB – SK connection. Stakeholder Comment Strategic Objective #5: Technology Knowledge Leadership See comments in Strategic Objective #2 regarding HVDC technology. Noted: Use of HVDC is mandated under the Provincial Energy Policy where possible and is planned for the Edmonton Calgary reinforcements. Stakeholder Comment Strategic Objective #6: Enhance Stakeholder Relationships The ADC expresses some concern over the efficiency of the stakeholder process. The load groups are sparsely represented and there are a number of consultation activities underway that require load participation. Suggest the AESO upgrade the stakeholder calendar such that all activities and relevant materials are readily accessible. It would be helpful to also include any key dates for AUC proceedings such as rates, facilities applications and rule changes. The cost to participate for Edmonton based stakeholders such as the ADC is excessive as the majority of activity occurs in Calgary. The conference call facilities at the AESO main boardroom make participation difficult. Consider any merit in a videoconference solution. AESO Response Noted. The AESO is open to evaluate any recommendation that improves stakeholder efficiency/effectiveness in the consultative processes. AESO Response Noted. See AESO response to Strategic Objective #2 above. August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 3 2010 and 2011 Business Plan and Budget Proposal OTHER COMMENTS April 29, 2009 June 10, 2009 Stakeholder Comment AESO Response The ADC appreciates the opportunity to provide Noted feedback. August 19, 2009 August 26, 2009 Page 4 2010 and 2011 Business Plan and Budget Proposal ATCO Power CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal Capital Power Corporation (CPC) CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Capital Budget Noted Capital Power would like to thank the AESO for the opportunity to provide comments on the AESO’s Capital Budget. Capital Power recognizes that the AESO has a large number of initiatives currently in progress. We also appreciate that the AESO may face resource limitations that require the prioritization of initiatives to achieve its business objectives. We offer the following comments with respect to the prioritization of 2010 and 2011 capital initiatives. The establishment of rules and processes aimed at managing the increasingly constrained transmission system is the single most important element required for the continued development of Alberta’s Energy-Only market. In addition to the AESO’s mandate, to proactively plan for a “congestion-free” transmission system, the AESO has received clear direction from the Department of Energy (DOE) to ensure that the impacts of transmission constraints do not interfere with the energy market price signal. For these reasons the AESO should budget sufficient resources dedicated to the development of, and consultation on, a comprehensive constraint management rule(s) that supports the fair, efficient and openly competitive (FEOC) operation of Alberta’s electricity market. The AESO has dedicated resources in the process of developing a comprehensive congestion management rule. This process includes, interpretation of the AUC Decision 2009-007, a discussion paper and ultimately a revised rule that complies with the Decision, including “minimize the disruption of market prices as much as possible”. We are pleased to see that the AESO’s key capital initiatives include a number of IT initiatives including the replacement of the Energy Management System (EMS) and upgrades to the dispatch tool (DT). A well functioning and robust IT system is essential to the reliable operation of the electric grid and a competitive market. The AESO should make every effort required to update the current IT infrastructure such that inferior solutions to market issues are not developed at the expense of market participants and the FEOC operation of the market. Once a robust IT system is developed the AESO will have the ability to focus on implementing market efficiencies. Until such time, Capital Power sees little value in tackling large projects, such as the Intertie Framework, until the required IT infrastructure is in place to address these types of initiatives appropriately. Noted. The AESO is in agreement that a stable system foundation is required in order to facilitate overall market advancement. The AESO has budget amounts in 2010 and 2011 to address system concerns and implement a number of new market advancements. In addition, changes to legislation have placed an increased importance on the reliability and robustness of several AESO administered reports. As mentioned Page 2 Central to the success of the revised rule development is consultation with stakeholders. The AESO intends to follow our normal consultation process to develop a rule that promotes a fair, efficient, openly competitive market. The AESO’s current market systems have reached end of life and were not designed to incorporate some of the additional complexities, or provide the desired flexibility market participants are demanding without impacting the performance or reliability of these systems. A Market Systems Visioning project was undertaken earlier this year. It solicited industry input into system specifications for current, expected and possible future 2010 and 2011 Business Plan and Budget Proposal above, Alberta’s electricity market is extremely IT dependent. Therefore, it is prudent and necessary that the AESO ensure there are back up systems in place to mitigate the impact of the loss of critical IT infrastructure, and that normal operation can be resumed in a timely fashion. system capability. A replacement market system is anticipated later in the 2011-2012 timeframe. Finally, in the past, sufficient market performance metrics had not been developed and as a result there are no clear thresholds for determining the success of many AESO or market initiatives. As a result, there is a need to allocate resources to address a number of issues that are currently having a negative impact on price fidelity. Perhaps most significant of these is the Dispatch Down Service market which continues to have a negative impact on price fidelity and creates perverse market behaviour incentives. The AESO should ensure that the market design initiatives already implemented are operating efficiently before spending additional capital resources on implementing more complicated design elements. As part of the Market Roadmap, Market Services has highlighted that a selection of appropriate market metrics may be shared with industry to improve the fair, efficient and openly competitive operation of the market. Additional data reporting requirements have been mandated upon the AESO under the FEOC regulation. The AESO has drafted a discussion paper for publishing a standardized version of monthly market performance metrics. This paper is scheduled for stakeholder review and comment 4Q09. The AESO agrees that it is important to ensure that market design initiatives are efficient and effective. For that reason it is not uncommon to conduct reviews subsequent to market design change implementation as we have done with the Quick Hits. In particular, our review of Quick Hits has concluded that while the DDS has had some undesirable effects, some foreseen and some not, overall the product has not had a negative impact on price fidelity and is generally doing what it was designed to do which is to remove the impact of TMR on the pool price. Reliability of the AESO's IT services is, and will continue to be, a critical consideration in our support strategies and system design. All AESO "critical" systems are designed to be highly available and disaster recoverable. As IT solutions approach near 100% reliability the costs to implement them increase exponentially. As part of our solution design we evaluate the appropriate level of investment required to give a desired level of reliability. OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 3 2010 and 2011 Business Plan and Budget Proposal TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 4 2010 and 2011 Business Plan and Budget Proposal CITIES OF RED DEER & LETHBRIDGE CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 All of the comments presented in this form reference the AESO’s Draft 2010-2011 Business Plan and Budget document dated September 11, 2009. August 26, 2009 The information on page 15 is consistent with the final approved budget for 2009. Please refer to the following link on the AESO’s website that provides the 2009 budget detail for comparison. The document is located under About AESO > Our Business > Business Plan and Budget > 2009 Budget Review > 2008 and 2009 Approved Budget Summary Updated. 1. Please reconcile the 2009 Budget figures as presented on Page 15 with the final approved 2009 budget. http://www.aeso.ca/downloads/2008_and_2009_Approved_Budget_Summary__updated.pdf Page 1 2010 and 2011 Business Plan and Budget Proposal CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 1. The Cities request that the AESO breakout the The AESO is not provided with this level of following Other Industry Cost line items: detail from the AUC. The AESO receives an AUC Administration Fee Order from the AUC to pay the transmission and energy • AUC Fees for Load Settlement, and; market administration fees. • Costs recovered for the Market Surveillance Administrator 2. Please provide a more accurate forecast of AUC fees for 2010 and 2011, including a breakout of Load Settlement costs if applicable. The AESO does not include budgeted costs for the MSA in the AESO’s budget. The MSA prepares its own budget which is approved by the Chair of the AUC and the AESO collects the costs on behalf of the MSA as a component of the energy marketing trading charge. The forecast for AUC costs in 2010 and 2011 that was included in the draft budget on August 26, 2009 is the most accurate forecast we can provide. As described in our response to the first question, the AESO does not receive information that details the AUC fees. Load settlement costs are AESO costs that the AESO has incurred related to the load settlement function, not other industry costs. TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response 1. The Cities of Red Deer and Lethbridge request that The 2010 Line Loss Costs and Ancillary the AESO reconcile the differing pool price forecast Service Costs Forecasts used the same figures as stated in the Line Loss Costs and EDC forecast data set to develop pool price Page 2 2010 and 2011 Business Plan and Budget Proposal (EDC volume 9, issue 23 price forecast for 2010). Reasonability tests were performed on this data Ancillary Services Costs presentations. 2010 Line Loss Costs Ancillary Services Costs The difference in the figures stated is due to the fact that: $64.40 $50.68 i) the Line Loss Costs figure identifies the pool price forecast based on a full year (i.e. January – December, 2010) of data and ii) the Ancillary Services Costs figure identifies the pool price forecast based on the first six months (i.e. January – June, 2010) of data. The six month perspective was provided to facilitate historical analysis (e.g. a year-todate comparison between 2009 & 2010). This was not clearly noted in the Ancillary Services Costs presentation. 2. The Cities also wish to understand why the forecasted pool price as per the 2009 Rates Update Application is not presented as the 2009 updated pool price in the Line Loss Costs presentation. 2009 Update Line Loss Costs 2009 Rates Update Application $59.60 $86.88 The Cities believe there should only be one pool price forecast presented for the 2009 Update and 2010 scenarios. In addition to presenting only one forecast figure for each scenario, will the AESO revise the pool price forecast to be more reflective of current forward curves? Both the 2009 Rates Update Application and the Transmission Line Loss Costs presentation were based on the best available data at the time the information was prepared for each. The 2009 Transmission Line Loss Costs given to stakeholders was provided for informational purposes only. By using the same pool price for providing an update on 2009 Transmission Line Loss Costs as the pool price used for the 2009 Rates Update Application, the information provided to stakeholders for Transmission Line Loss Costs would not have reflected the most recent forward price curves. The AESO does not intend on revising the pool price to reflect the current forward curves as ancillary service costs and transmission line loss costs are forecasts prepared at a point in time. The forecasts for these costs would continue to be subject to forecasted pool price volatility even if the forecasts were updated to current information as a result of changing market conditions. August 26, 2009 Page 3 2010 and 2011 Business Plan and Budget Proposal ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response Please refer to the Cities’ first comment in the Noted. See response to item 1) in the Transmission Line Losses section above. Transmission Line Losses section. August 26, 2009 OTHER COMMENTS April 29, 2009 Stakeholder Comment AESO Response The Cities of Red Deer and Lethbridge have no Noted comment on the material presented at the 2009 BRP meeting on June 10th. June 10, 2009 August 19, 2009 1. Please refer to the attached Excel spreadsheet. The Cities request that the AESO provide a breakout of its 2010 and 2011 budget along with its 2009 budget and YTD figures (for comparative purposes) for each cost item by AESO Department (where applicable) and please provide the allocators for each line item. Under the Transmission allocator, please breakout further between operating and non-operating costs. Please note: The attached spreadsheet includes the requested Other Industry Cost line items from Section 2 above along with Operating Reserves. August 26, 2009 The presentation of transmission costs as operating or non-operating on page 26 of the draft document has been used to differentiate costs such as G&A, interest and amortization (the AESO’s Own Costs) from the transmission operating costs (e.g. wire, losses, reserves, etc.). 100% 100% Energy Market - Load Settlement - Operating 100% - - Operating 100% - - Operating 100% - - Other Industry Costs Nonoperating All other costs AUCrelated admin fee - General and Administration Nonoperating Nonoperating Nonoperating Costs allocated based on established methodology AESO Function Wire Line Losses Operating Reserves TMR Other Ancillary Services General Classification Operating Operating Interest Amortization / Capital Transmission The AESO does not provide external financial reporting on a department basis but on the basis of cost category. For internal purposes, the annual budget is managed and reviewed on a Page 4 2010 and 2011 Business Plan and Budget Proposal department basis which facilitates budget ownership and accountability, and the allocation of costs to one of the three services provided by the AESO (transmission, energy market and load settlement). For external reporting purposes, only cost category information is made available. 2. For the AESO’s Key Capital Initiatives, please provide a breakout of the costs using the same methodology as requested above. Key Capital Initiatives have been included on the attached Excel spreadsheet. The determination of allocators for capital initiatives occurs once a year, at the end of a year, for the systems or hardware that was commissioned during the year. At that time, each asset addition or project is reviewed to determine the business functions that will be supported by that asset. Throughout our project management process, the delivery of the project is of primary importance with a focus on scope, budget and timing. The allocation of costs is determined through an accounting initiated process at year end. The allocators used for a capital initiative typically remain constant for the life of the asset though there have been instances when it has changed as a result of a change in the function being supported by the asset. 3. From Appendix H: Allocation of Costs on Page 55 along with the line items in the attached Excel spreadsheet, please: The complete cost allocation methodology is described in Appendix H and on page 27 of the document. - Provide the basis upon which the allocators are determined and the metrics used, - Confirm if there other allocators used which are not stated in Appendix H, - Indicate when the allocation methodology was last reviewed, and; - Update/confirm the methodology of the planned operational changes for 2010/2011 e.g. staff additions, reallocations, recently approved and proposed regulations. In general, department costs are allocated to one of the three functions based on the business activities of that department using the judgement of management (through direct inquiries for this purpose to the appropriate senior management). There are specific allocation methods used for IT, rent, capital and service groups/departments to accommodate the uniqueness of those departments or cost categories (as described in the business plan and budget document). The methodology used to allocate costs is reviewed at least twice a year; when the budget is prepared as a basis for the preliminary allocations of costs and at the end of the year to go back and allocate the costs based on the activities that actually occurred (focus of work, staff count, etc.). From time to time the AESO will restructure areas within the company and when this occurs, new departments may be set up or cost allocation percentages revised based on management’s judgment. When this occurs, the allocators will be revised mid-year to incorporate these changes. The methodology and allocators were reviewed at part of this 2010 and 2011 budget and are based on the best information available at the time the budget is being prepared. Page 5 2010 and 2011 Business Plan and Budget Proposal 4. Please indicate the capital items included under Amortization costs e.g. Buildings, IT systems for 2009, 2010 and 2011. ($ million) Capital Categories 2009 4.6 Software 2.6 Hardware 1.5 Energy Management System Compliance and Data Monitoring System 2.4 0.0 Dispatch Tool Re-architecture Project 1.3 System Coordination Centre 0.7 Leasehold Improvements / Furniture 13.0 Total Page 6 Budgets 2010 6.3 3.1 3.0 2.0 1.5 1.3 0.5 17.7 2011 9.7 4.6 3.6 1.8 1.6 1.3 0.5 23.2 2010 and 2011 Business Plan and Budget Proposal City of Calgary CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal Industrial Power Consumers Association of Alberta (IPCAA) Combined comments from IPPCA, Alberta Direct Connect Consumers Association (ADC), OFFICE OF THE UTILITIES CONSUMER ADVOCATE, (UCA) CONSULTATION PROCESS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO responsibilities include matters that AESO’s draft General & Administrative Budget The provide both load and generators access to overall focus and emphasis of the AESO priorities is to enhance generator participation in the market. The Load a fair, efficient and openly competitive wholesale electricity market. Coalition’s (IPCAA, ADC and UCA) key priority is cost mitigation. To address this, the AESO needs to focus on the ways to reduce costs expected to be incurred in AESO responsibilities also include the safe, implementing the Transmission plan and Provincial reliable and economic planning and Energy Strategy – load cannot afford for CTI projects to operation of Alberta’s interconnected power be rushed through without appropriate consideration for system for both load and generators. technology choice, cost controls, and cost causation. To have the transmission costs in Alberta double in the next Cost controls are primarily a matter between 5 years without any public process on need and/or who the incumbent Transmission Facility Page 1 2010 and 2011 Business Plan and Budget Proposal pays is simply unacceptable to load. Operators and the Alberta Utilities Commission. The AESO also needs to ensure adequate resource are available to advance demand response opportunities (LSSI, Wind following, Operating Reserves), As currently proposed, new AESO staff additions are to be working on these key focus areas. The Load Coalition would like to be sure that there are sufficient staff allocated to these areas that development will not be restricted due to AESO resource constraints. The AESO has identified Demand Response as a key initiative in its Market Roadmap. The AESO recognizes its importance as an integrated solution which enhances load participation in the market. As well, no explanation is given for the decision to include an extra edition of “Powering Alberta”. The Load Coalition is concerned that this publication will be used to promote government policy (i.e. Bill 50), using ratepayer dollars, when majority of ratepayers do not support elements of Bill 50. As reported during the meeting, research has indicated that respondents have recommended more frequent publications of Powering Alberta. The purpose of Powering Alberta is to build public awareness about the AESO and its role in the province, ensuring electricity in the public interest of Albertans. The publication is focused on educating Albertans about the electricity industry, not to discuss government policy. Existing staff resources will facilitate 2010/11 planning, consultation and eventual implementation of demand response opportunities. It is essential that these resources also participate in the entire Market Roadmap program. This helps to ensure awareness of the broader impact of the market changes being discussed. CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Capital Budget Demand Response/Import The AESO is committed to facilitating Support/Wind Following product infrastructure and IT demand response, restoring intertie support should be included as it is a major load priority capacity and integrating wind generation and loads will be paying for these items. into the Alberta electric system without compromising system reliability or the fair, efficient and openly competitive operation of the market. The AESO's business priorities and budget assign significant future investment in the AESO's IT systems. Each product is being addressed in the Market Advisory Committee, in workgroups or as part of the Market Roadmap and staff are both focused on these key areas as well as understanding the broader impact of proposed market and system changes. Page 2 2010 and 2011 Business Plan and Budget Proposal OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response AESO Other Industry Costs Budget Explanation for The increase in the WECC fees is primarily WECC/NWPP fee increase would be appreciated. related to an increase in their staff costs for additional resources focused on compliance and reliability coordination activities, in addition to higher audit costs related to the NERC CIP (critical infrastructure protection) implementation plan. TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response AESO Ancillary Service Costs Presentation for 2010 Noted. See response to item 1) above. The UCA & IPCAA understand that Ancillary Services Noted. The AESO intends to continue are proposed to become a flow through cost effective pursuing improving the deferral account 2010. This is to reduce the lags resulting from deferral process, and specifically Rider C. accounts. The UCA supports any move to bring billing Distribution Facility Owner (DFO) changes and payment closer to the delivery of service. The are subject to DFO Regulatory proceedings. proposed AESO change must accompany changes to DFO deferral accounts which have not been revised to include the proposed methodology. Without changes to the DFO deferral accounts, end use customers will not experience the full benefit of the AESO change to make Over/under collections are adjusted quarterly through the Rider C process. The Ancillary Services a flow through cost. AESO expects to file its 2009 deferral In the presentations, the AESO made reference to 2009 account reconciliation in April 2010. variances in costs as a result of the decrease in Historically, the application process end-tocommodity and power pool prices. These reductions end takes several months. could result in material over collection of the deferral accounts this year. The UCA encourages the AESO to complete its 2009 deferral account applications as soon as possible. The AESO may also consider making an Page 3 2010 and 2011 Business Plan and Budget Proposal interim filing to rectify any material over collections in deferral accounts sooner than the end of the year. There was also discussion of Black Start services. The AESO has spent significantly less on Black Start services than plan in 2009. The explanation centered on not having firm Black Start contracts in place and that the current arrangements were on a “best efforts” basis. The UCA is concerned that the lack of firm Black Start contracts may be increasing the risk to Alberta customers. As such, the UCA would encourage the AESO to ensure that the appropriate level of Black Start contracts are budgeted and then actually secured. The AESO has sufficient firm blackstart contracts in place to restart the system in the event of a system-wide blackout. The AESO procures blackstart services on a firm basis to ensure the availability of resources when required. In order to enhance system restart capability, the AESO is pursuing additional firm contracts with providers. The actual cost for blackstart services in 2009 are lower than the forecast because the AESO has not contracted for the additional blackstart resources anticipated in the 2009 cost forecast. August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Stakeholder Comment AESO Response There are currently two More specific goals with respect to Strategic Objectives major strategic initiatives underway at the should be developed. “Facilitating Interties” has been a AESO with respect to interties: goal for quite a while with no demonstrable results. implementation of the Provincial Energy Strategy (PES) and establishing a strategic program for interties under the Market Roadmap. The PES is a policy direction from the province outlining goals and has a section specifically directed at increasing the number of interconnections between Alberta and external markets. An Intertie Workgroup has been established and is focused on AESO rules, policies and procedures to operate current interties and support future development. Several workstreams have been identified by the workgroup that will impact the intertie development strategy. The goal is to develop a comprehensive intertie framework program (e.g. ISO rules, OPPs and develop system capability) that facilitates development of new intertie capacity, restores ATC and implements Page 4 2010 and 2011 Business Plan and Budget Proposal dispatchable interties. No forecast of the Trading charge was provided; please notify stakeholders when this becomes available. Page 5 This information will be provided in the final version of the Business Plan and Budget which is to be posted September 29th. 2010 and 2011 Business Plan and Budget Proposal OFFICE OF THE UTILITIES CONSUMER ADVOCATE (UCA) CONSULTATION PROCESS April 29, 2009 Stakeholder Comment AESO Response Technical Meetings to Review Forecasted Costs The Agreed. The AESO will work with UCA submits that one meeting may not be sufficient to stakeholders to revise the BRP schedule to adequately address all the material presented. The accommodate multiple meetings on the UCA suggests that a series of meetings be scheduled. If costs forecasts. some later meetings are not required, they can be cancelled. Comments on proposed BRP timeline The proposed August 11 meeting conflicts with planned vacations. The UCA requests that the meeting be rescheduled to August 19. Alternatively, the UCA requests that the deadline for comments be delayed by one week and requests the AESO allow a separate meeting with the UCA on August 19. Noted. The AESO revise and review with stakeholders a revised timeline to accommodate the request. Stakeholder comments on proposed terms of reference The UCA supports the draft terms of reference. Noted. There are no changes in the terms of reference from those established in the prior year. Do you support the AESO proposing a two (2) year general and administrative budget? Yes. The multiyear process seemed to work well in the past, and the UCA expects that it should achieve efficiencies again this time. Noted June 10, 2009 Stakeholder Comment AESO Response Comments on proposed BRP timeline The UCA is Noted. pleased that the August meeting has been separated in to two portions. This will allow a better discussion of the issues related to each section. The proposed timelines are acceptable to the UCA at this time. As well, see additional comments related to a second review of strategic initiatives in light of budgets. August 19, 2009 August 26, 2009 Page 1 2010 and 2011 Business Plan and Budget Proposal STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 Stakeholder Comment AESO Response AESO Develop Draft Business Priorities The draft Yes. As in prior years we are open to business priorities are a good starting point. As the comments from stakeholders on the Budget Review process unfolds, the UCA expects that AESO’s business priorities and the AESO the priorities may have to be modified based on will consider amending the proposed consultation and input from customers. As such, the business priorities based on feedback UCA trusts that the AESO will be open to revisiting the received from stakeholders. priorities in light of feedback from the review process. Stakeholder Comment Comments on the AESO’s strategic objectives: As with the draft business priorities, the UCA sees the strategic objectives as a good starting point. As the Budget Review process unfolds, the UCA expects that the objectives may have to be modified based on consultation and input from customers. As such, the UCA trusts that the AESO will be open to revisiting the objectives in light of feedback from the review process. AESO Response Yes. Similar to the AESO’s business priorities, the AESO is open to comments from stakeholders on the AESO’s strategic objectives and the AESO will consider amending the strategic objectives based on the feedback received. June 10, 2009 Stakeholder Comment AESO Response Strategic Objective #1: The UCA does not have Noted. The AESO would like to highlight it comments on each strategic initiative individually. The performs a minimum of two cost/benefit main concern is that there is limited Cost/Benefit reviews on every Information Technology analysis at this time. Many of the initiatives can only be capital initiative. The first is during the BRP accurately assessed in light of the cost of budget development process, which implementation. As such, the UCA submits that the provides high-level cost benefit information process should include a second look at the initiatives to stakeholders. The second occurs prior to when the costs and budgets have been presented and project approval/initiation, when the cost of analysed. Support for some initiatives will be contingent options is available and compared against on the cost of implementation compared to the benefits. identified benefits. (This comment is also posted in the “Other Comments” section of this report.) Stakeholder Comment AESO Response Noted. See AESO response to Strategic Strategic Objective #2: Provincial Energy Strategy Objective #1 (PES) and the Transmission Development Policy See comment under Strategic Objective #1. Stakeholder Comment Strategic Objective #3: Customer Services Improvements See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 Stakeholder Comment Strategic Objective #4: Attract and Retain Quality Staff See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 Stakeholder Comment Strategic Objective #5: Technology Knowledge Leadership See comment under Strategic Objective #1. AESO Response Noted. See AESO response to Strategic Objective #1 August 19, 2009 August 26, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 Stakeholder Comment AESO Response AESO Ancillary Service Costs Presentation for 2010 Noted. See response to item 1) above. The UCA & IPCAA understands that Ancillary Services Noted. The AESO intends to continue are proposed to become a flow through cost effective pursuing improving the deferral account 2010. This is to reduce the lags resulting from deferral process, and specifically Rider C. accounts. The UCA supports any move to bring billing Distribution Facility Owner (DFO) changes and payment closer to the delivery of service. The are subject to DFO Regulatory proceedings. proposed AESO change must accompany changes to DFO deferral accounts which have not been revised to Page 3 2010 and 2011 Business Plan and Budget Proposal include the proposed methodology. Without changes to the DFO deferral accounts, end use customers will not experience the full benefit of the AESO change to make Ancillary Services a flow through cost. In the presentations, the AESO made reference to 2009 variances in costs as a result of the decrease in commodity and power pool prices. These reductions could result in material over collection of the deferral accounts this year. The UCA encourages the AESO to complete its 2009 deferral account applications as soon as possible. The AESO may also consider making an interim filing to rectify any material over collections in deferral accounts sooner than the end of the year. There was also discussion of Black Start services. The AESO has spent significantly less on Black Start services than plan in 2009. The explanation centered on not having firm Black Start contracts in place and that the current arrangements were on a “best efforts” basis. The UCA is concerned that the lack of firm Black Start contracts may be increasing the risk to Alberta customers. As such, the UCA would encourage the AESO to ensure that the appropriate level of Black Start contracts are budgeted and then actually secured. Over/under collections are adjusted quarterly through the Rider C process. The AESO expects to file its 2009 deferral account reconciliation in April 2010. Historically, the application process end-toend takes several months. The AESO has sufficient firm blackstart contracts in place to restart the system in the event of a system-wide blackout. The AESO procures blackstart services on a firm basis to ensure the availability of resources when required. In order to enhance system restart capability, the AESO is pursuing additional firm contracts with providers. The actual cost for blackstart services in 2009 are lower than the forecast because the AESO has not contracted for the additional blackstart resources anticipated in the 2009 cost forecast. August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 Stakeholder Comment AESO Response Noted. The AESO would like to highlight it The UCA does not have comments on each performs a minimum of two cost/benefit reviews strategic initiative individually. The main concern is on every Information Technology capital that there is limited Cost/Benefit analysis at this initiative. The first is during the BRP budget time. Many of the initiatives can only be accurately development process, which provides high-level assessed in light of the cost of implementation. As cost benefit information to stakeholders. The such, the UCA submits that the process should second occurs prior to project approval/initiation, include a second look at the initiatives when the when the cost of options is available and costs and budgets have been presented and compared against identified benefits. analysed. Support for some initiatives will be contingent on the cost of implementation compared to the benefits. The UCA would request that all tables/schedules to be presented in future sessions be produced in Microsoft Excel format to allow easier analysis. Noted. MS file formats will be considered when releasing future BRP documents. August 19, 2009 August 26, 2009 Page 4 2010 and 2011 Business Plan and Budget Proposal TRANSCANADA CONSULTATION PROCESS April 29, 2009 Stakeholder Comment AESO Response Noted. This is a step in the proposed Budget Comments on proposed BRP timeline TransCanada would see value in the AESO Review Process provided to stakeholders and presenting the Draft Board Approval Document to has been a historical practice. stakeholders in early September, after it has been posted and prior to comments being submitted on it. This would give stakeholders a chance to ask questions on it and improve the quality of submissions. Stakeholder comments on proposed terms of reference These appear to be consistent with those established in 2007. Noted. There are no changes in the terms of reference from those established in the prior year. Do you support the AESO proposing a two (2) year general and administrative budget? Yes. The two year budget and one year forecasts seem to have worked well over the past two years. Similar to last year, TransCanada suggests the AESO update stakeholders on the second year budget before it is provided to the AESO Board. Noted June 10, 2009 August 19, 2009 August 26, 2009 STRATEGIC PLAN & BUSINESS INITIATIVES April 29, 2009 Stakeholder Comment AESO Response In prior years the AESO’s strategic objectives Comments on the AESO’s strategic objectives: The BRP Strategic Objectives have been different in were review by the AESO and minor each of the past three years. TransCanada modifications were undertaken. During 2008, understands that over that time period there have the AESO undertook a significant strategic been changes within the AESO, in the marketplace planning process to develop a new strategic and in government policy. However, TransCanada plan, including new strategic objectives. As a considers Strategic Objectives to be longer range result, the new strategic objectives will not link and not as dynamic as Business Priorities, which to those from the prior year and should be may fluctuate yearly. Please explain why the review on a standalone basis. The new Page 1 2010 and 2011 Business Plan and Budget Proposal Strategic Objectives have changed and also show the progression or linkage between those in place for the past two years and 2010. strategic objectives were reviewed with the senior executives of various stakeholders for feedback. In the future, the AESO will be better able to provide stakeholders with feedback on the AESO’s progress as it relates to the new strategic objectives. At the June 10 stakeholder meeting the AESO will further expand upon the AESO’s strategic planning process. June 10, 2009 August 19, 2009 August 26, 2009 GENERAL & ADMINISTRATIVE April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 CAPITAL April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER INDUSTRY April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 TRANSMISSION LINE LOSSES April 29, 2009 June 10, 2009 August 19, 2009 Page 2 2010 and 2011 Business Plan and Budget Proposal August 26, 2009 ANCILLIARY SERVICES April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 OTHER COMMENTS April 29, 2009 June 10, 2009 August 19, 2009 August 26, 2009 Page 3