Collaboration between Government and Civil Society Organisations Pakistan
by user
Comments
Transcript
Collaboration between Government and Civil Society Organisations Pakistan
Collaboration between Government and Civil Society Organisations A Report by Pakistan Centre for Philanthropy Pakistan Centre for Philanthropy Collaboration between Government and Civil Society Organisations A Report by Pakistan Centre for Philanthropy The Pakistan Centre for Philanthropy (PCP) acknowledges financial support for this report from the Aga Khan Foundation (Pakistan) through the Civil Society Programme of the Aga Khan Development Network (AKDN). PCP is an implementing partner organization for this activity. Opinions expressed in this publication do not necessarily represent the official views of His Highness the Aga Khan, the Aga Khan Development Network or any of its related agencies or institutions C Any reproduction of this report without prior permission of PCP and AKF (P) is discouraged. The Aga Khan Foundation (Pakistan) The Pakistan Centre for Philanthropy Printed by xxxxx Islamabad Cover and design, copy-editing, desktop composition and production management: Asad Zia Iqbal and Mohammad Faisal Rana, Pakistan Centre for Philanthropy, Islamabad Published in May 2007 Preface Ranked 134 out of 177 countries on the Human Development Index (HDI), Pakistan's social indicators remain as pitiful as ever says UNDP's Human Development Report 2006. According to the UN Human Development Report of 2004, a child born in Bangladesh, India, Nepal, Bhutan, Sri Lanka and other South Asian countries has a better chance of enjoying a good standard of living in terms of human development than the average child in Pakistan. The report categorizes Pakistan as the “worst performer in South Asia” in terms of human development. Although the primary responsibility of investment and management of sustainable development lies with the State, it is acknowledged that government with its limited resources alone cannot resolve the myriad social and economic problems of Pakistan's burgeoning population. The question arises that if not the Government then what other alternatives are available to achieve sustainable development? Elsewhere in the world the focus seems to be on creating productive and viable linkages with key stakeholders such as the private sector and the civil society to ensure the attainment of development goals. A partnership approach increasingly adopted in many countries advocates collaboration between the government, the private and the civil society sector for sustainable development. These three key stakeholders in development capitalize on their unique strengths in responding to development issues. No Government or Civil Society Organization (CSO) has the means or the resources to go the distance alone. Collaborations require working with and harnessing the resources of the entire community in meeting the needs of the vulnerable population. Our social interface too has experienced these paradigmatic changes; an increasing number of coalitions are being formed amongst the public, private and civil society sector to tackle the development crisis. Being at the crossroads of a new and challenging social paradigm, a need was felt to delve into the dynamics of a successful collaboration. The Aga Khan Development Network (AKDN) in consonance with its development philosophy has started a new programme that would enhance the competencies of the civil society sector. This exploratory research entails a focused study of some successful examples of existing Government-CSO Collaboration and concurrently attempts to identify what translates into a successful collaboration. In 1998, the AKDN commissioned studies on 'indigenous philanthropy' in Preface I Pakistan to advance the idea of selfreliance and reduce dependency on foreign aid. The design required a strengthened civil society supported by an enabling environment working for public benefit. This 'Initiative on Indigenous Philanthropy' led to the establishment of Pakistan Centre for Philanthropy (PCP) in 2001. Since inception PCP has been working to set the state and civil society, together, on the path towards a facilitative policy, legal and fiscal environment for citizen organizations in Pakistan. PCP's competence, capacity and relevant experience and engagement with civil society manifested through its programmes led to the AKDN-PCP joint effort to undertake this baseline exploratory study. This study explores successful collaborations between the Government and CSOs across the country by identifying concrete success parameters. PCP documents this researched information in the form of case studies, highlighting the good and mutually rewarding collaborations and their advantages. Lastly the study also attempts to define the obligations of Government as well as CSOs and the lack of effective mechanisms which encumber the development process. This study, being exploratory rather than evaluative, sets the context and opens up the door to further debate and research to build upon the idea of fostering strong and effective collaboration between the government and civil society. The PCP Board hopes that this report will prove to be an initial step in fostering an environment of trust and mutual understanding between the Government and CSOs. The fruition of these efforts would be strong and effective coalitions between the Government and CSOs necessary for equitable growth and development ultimately leading to improvement of the quality of life of the least fortunate. Acknowledgements Symphony is created when all the notes are in sync with each other; similarly a valuable piece of research is the fruition of many minds working in symmetry. This report on “Government - CSO Collaboration” will be a catalyst in redefining the existing nature of engagement between the Government and CSOs. support of the Manager Finance & Administration, Syed Mohammad Ahmad and Finance & Administration Officer, Rashid Rafiq whose efficiency in arranging the logistics was crucial to the smooth travelling of the teams across the country. A note of thanks to Aleeza Akbar, Faisal Rana and Asad Zia for the layout and design of the document. First and foremost PCP acknowledges the financial support provided for this study by the Aga Khan Foundation (Pakistan) through the Civil Society Programme (CSP) of the Aga Khan Development Network (AKDN). A word of acknowledgement for Mr. Richard Holloway, Programme Director CSP, AFK (Geneva) and Mr. Gul Najam Jamy, Programme Officer CSP, AKF (P) for their valuable advice and continuous support. A special word of appreciation and thanks to Senior Programme Manager, Eazaz A. Dar for diligently leading the team, providing invaluable guidance in conceptualizing the report frame work and in punctilious review and editing of the report. I would like to acknowledge and appreciate the untiring and committed efforts of our staff whose dedicated and painstaking work made this report possible; principal contribution of Program Officers Ahmad Naqvi, Rafia Rauf and Junior Programme Officer Sara Haq for careful compilation and analysis of the report. The professionalism and the dedication of the entire team in meticulously designing and executing the project deserve recognition: Asad Zia, Azhar Mehmood and Faisal Rana for their efforts in collecting data from both the Government and the NGOs. Recognition is due to the backstopping We are greatly indebted to the NGOs and Government officials for their prompt response in providing us with relevant data without which the formulation and culmination of this report would have not been possible. Finally, a word of gratitude for Chairman Dr. Shams Kassim-Lakha for his sustained guidance and encouragement in all aspects of this daunting task. His and Board of Directors support has been a source of great inspiration for us to continue our efforts in broadening the knowledge base through research. Shahnaz Wazir Ali Executive Director Acknowldgements III Executive Summary Pakistan's diverse and pluralistic civil society sector is a major player in the development of the nation. The focus of the present study was on identifying mutually rewarding collaborations between government and civil society. To bring objectivity and evidence to the findings the study starts with an examination of the broader civil society canvas and specifies it with examples of collaborations between government and different types of civil society organisations operating in the country. The analysis is based on the historical and operational dimensions of collaboration of 19 CSOs selected from across the country. The data collected has been compiled in the form of this report i.e. a booklet of Case Studies, which will be disseminated in a national workshop. The first of its kind study, it has produced valuable lessons, which will be shared in the national workshop with stakeholders. We hope that the national workshop will serve as a platform for generating further discussion about the nature and the types of existing CSO and government collaboration and to find ways and means of fostering stronger and effective partnerships. The study can be divided in three parts i.e. the introduction, the case studies and findings/conclusion. The first chapter gives an insight into the why, what and how of collaboration. After a thorough discussion on the global dynamics of collaboration, the debate then moves onto the civil society scenario in Pakistan encompassing the typical NGOs and the non-traditional civil society sector. A major volume of the report reflects on the evolution of civil society in Pakistan and how with the passage of time the traditional acrimonious relationship of the state with civil society has given way to constructive engagement. This chapter also includes the methodology and the constraints of the research. The chapter concludes that in Pakistan synergistic and constructive engagement of CSOs with government is still in its infancy, and most of these engagements are associated with service delivery interventions in areas such as health, education, poverty reduction and community development. Concurrently research on the broader civil society sector revealed that most partnerships between government and CSOs fall in the classic consultative or service delivery modes of engagements. Mutually rewarding relationships remain few and sporadic and have not contributed substantially towards building strong models for further replication. Most of the symbiotic engagements are thus found in the typical development organizations i.e. NGOs a subset of CSOs. Not necessarily representative, the second chapter is a catalogue of case studies of NPOs working in diverse sectors across the country. The countrywide selection of NPOs was done firstly to ensure that the data was valid and reliable. Secondly a larger and more diverse population sample increases the universality of the findings. Three CSOs each from Balochistan and Punjab province, two CSOs from NWFP and four from Sindh province were selected and analyzed. These 19 case studies compiled in the form of a booklet will be translated in Urdu language for the benefit of all the stakeholders. Most of these CSOs work in the traditional areas of health, education, poverty reduction and community development. The concluding chapter draws out major trends and lessons from this study about the dynamics of Government and CSO collaboration. The terms of the study ask for 'research and documentation of examples of good and mutually rewarding government-CSO collaboration in development in Pakistan' with the objective of findinf ways and means to foster stronger and more effective collaborations. Major highlights of some overarching lessons that emerged from this study are: 8 8 8 8 8 In Pakistan's development scenario, one of the most often highlighted chasms is the one that exists between government and the civil society sector. However, the government has now come to the realization that only by collaborating with civil society can the country's gigantic social concerns be effectively addressed and its development objectives adequately met. Experience of 8 successful public-private partnerships and collaborations in social development initiatives in other countries has also played a part in encouraging governmentCSO collaboration in Pakistan and manifesting it as a positive and tangible reality. Initial survey of government CSO collaboration began with a bigger canvas keeping in view the diversity of CSOs for identifying cross sector collaborations. The survey exercise did not yield encouraging results as the overall response rate to questionnaire was only 5% from the government and 25% from the CSOs In a large percentage of cases, the nature and dynamics of crosssector collaboration appeared to be following conventional unidimensional lines. Good government -CSO collaborations were found to be mostly in service delivery type interventions of typical development NGOs in areas such as health, education, water, sanitation, physical infrastructure and the like. No significant evidence of effective collaboration of civic rights organisations with the government could be found. CSOs do not want to compromise their independence by collaborating with the government on the rights agenda. While the state views CSOs that venture into advocacy and human rights as anti state. An analysis of the documented best examples as case studies has revealed the existence of three types of cross-sector collaborations: (1) ContractorClient Relationship ;( 2) Donor Driven Relationship ;( 3) Marriage of Convenience. Acknowldgements III 8 In the present study the existence 8 8 8 of Contractor-Client collaborative model is only 17% of the documented case studies, Donor Driven Relationship was prevalent in 17% of the case studies, the cooperative collaboration through Marriage of Convenience appeared to be the operating mode of 65% of the cases. A paradigm shift in development thought and practice has brought about a distinct change in the traditional roles of government and CSOs that have defined cross-sector collaborations in Pakistan's social development scenario. Only 1% of the cases in the present study provided evidence of a relationship where the two parties were jointly involved in policy formulation. It was also noted that a CSO could have varying types of collaboration with the government at different points during its life cycle. Some challenges faced by CSOs included: 8 CSOs have to ensure the continued involvement of the government in all stages of a 8 8 project for its successful implementation. The prevalent attitude that policy framing is the privilege of the government only. In collaborations in which the government acts as the financier, delay in the release of installment of funds has been noticed as a recurrent problem. Reservations of government on the other hand impressed upon the fact that while the CSOs play a positive role in creating awareness but most of the times the issues are over emphasized. In addition, the officials felt that the degree of involvement should be the same at all stages of the project, usually CSOs start with a closer interaction, which fizzles away as the project nears its completion. Acronyms AKRSP AKF (P) AP BRSP CCB CBO CO DC DCO DDC DG DTCE FATA FBS GBTI GEM GOP GRO HDI IRC KPP LGO MMS MO NRB NGO PCP PFC PRCs PRSP PRSP RSP SHG SRSP TMA UC VO WO Aga Khan Rural Support Programme Agha Khan Foundation, Pakistan Andhra Pradesh Baluchistan Rural Support Programme Citizens Community Boards Community Based Organisation Community Organisation Deputy Commissioner District Coordination Officer District Development Committee District Government Devolution Trust for Community Empowerment Federally Administered Tribal Areas Federal Bureau of Statistics Ghazi Barotha Taraqiati Idara Gender Empowerment Measure Government of Pakistan Grass Root Organisation Human Development Index Indus Resource Centre Khushal Pakistan Program Local Government Ordinance Mahila Mandal Samakhyas Market-Oriented Organisation National Reconstruction Bureau Non-Governmental Organization Pakistan Centre for Philanthropy Provincial Finance Commission Provincial Finance Commissions Poverty Reduction Strategy Paper Punjab Rural Support Programme Rural Support Programme Self-Help Groups Sarhad Rural Support Programme Tehsil/Town Municipal Administration Union Council Village Organisation Women's Organisation Acknowldgements III Contents 2 C a s e S t u d i e s 25 Balochistan 1 Participatory Integrated Development Society (PIDS) 25 Society for Empowering Human Resources (SEHER) 26 Society for Community Support & Primary Education in Balochistan (SCSPEB) 28 Environmental Protection Society (EPS) 35 Pakistan Village Development Programme (PVDP) 36 NWFP I n t r o d u c t i o n 01 Dimensions of Civil Society 02 Family Planning Association of Pakistan (FPAP) 41 Changing Social Dynamics 03 Ghazi Barotha Taraqiati Idara (GBTI) 43 Pakistan Milieu 03 Idara-e-Taleem-o-Agahi (ITA) 45 Punjab Rural Support Programme (PRSP) 47 Road to Reform Research Methodology Punjab 3 Finding of the study 74 What makes a collaboration successful? Issues and Challanges Recommendations Sindh Northern Areas Health and Nutrition Development Society (HANDS) 51 Indus Resource Centre (IRC) 52 ISRA Islamic Foundation (IIF) 54 Marie Stopes Society (MSS) 56 Aga khan Rural Support Programme (AKRSP) 61 Danyore Local Support Organization Gilgit 63 Karakorum Area Development Organization (KADO) 64 AJ & K A Pictorial View Annex 66 Marafie Foundation (MF) Professional Development Centre North (PDCN) 67 Area Development Organisation (ADO) 4 Government - CSO Collaboration 73 Appendix 1: Research Matrix 91 Appendix 2: Survey Questionnaire 83 Appendix 3: Short-listed Organisations for field survey and interviews List of Tables/ Graphs Graph 1: Questionnaires send to stakeholders Graph 2: Sector wise response of stakeholders Graph 3: Response on questionnaires Graph 4: Relationship between Govt and Civil Society About the Centre PCP Board of Directors Inside back cover Back flap Introduction 1 Robert Putnam, Bowling Alone: The collapse and revival of American community, New York: Simon and Schuster, 2000. Financial and physical capital in the past were considered to be the only necessary ingredients for the development of society however new thought and actions reinforced by recent events have enabled us to recognize the importance of social capital. Social capital refers to the human resource assets, norms and networks that enable collective action. The central premise of social capital is that such networks have value and are critical for poverty alleviation and sustainable human and economic development. The concept of social capital now frequently used in the development world impresses upon the need for a greater degree of collaboration amongst the public, private and the citizen sector. the answers or the competencies to respond to the burgeoning development issues. Working separately, the different sectors develop activities in isolation often competing with each other resulting in duplication of efforts and causing wastage of scarce resources. This working in parallelism over a period of time undermines synergies and development of societies. Collaboration is therefore essentially a mechanism designed to deliver effective, integrated and sustainable solutions to cultural, social, economic and environmental challenges by building concerted approaches. There is no gainsaying the fact that a of new mix resources, competencies and synergies offers solutions to some of the world's most pressing social and economic problems. The question arises as to what is the rationale for collaboration, why does the state or civil society need this interdependency. Collaborative partnerships have been crucial in bringing about major economic or political changes in countries undergoing transformations. This “Collaboration approach” is redefining the traditional roles of government, civil society and business and is offering innovative solutions to developmental challenges. The focus of Centre's this enquiry is on examining the nature of relationship between two crucial partners in social development i.e government and civil society. The role, functions and responsibilities of government are well defined but the role, domain and legitimacy of civil society is still a topic of intensive debate and discourse. This field based social action research provides an insight and confirms that there is immense value to government civil society collaboration; structural and attitudinal issues and problems that act as barriers can be overcome with appropriately designed approaches and interactions. This report aims at highlighting the value of collaboration between government and civil society, For a state to advance into the ranks of developing countries, it is imperative that all sectors (public, private and civil society) make specific and coordinated contributions. No sector alone has all identifies issues involved and showcases a few successful and mutually rewarding collaboration. This endeavour can be springboard to further research and debate for finding ways and means to foster even stronger and more effective collaboration between the two. The following sections present the subject at hand as has been examined. to highlight that Civil Society as an umbrella term refers to almost all groups outside government. Civil society - the principal player in articulating the needs of various groups - creates awareness about key issues in order to influence policy formulation and decision-making. It is christened as the “third sector”, an entity distinct from government and business. Dimensions of Civil Society: According to AKDN-PCP understanding, civil society organizations (CSOs) encompass a vast array of organizations public benefit or mutual benefit organisations - both formal and informal. They are a host of not-for-profit or nonprofit associations through which society voluntarily participates in the political and socioeconomic development processes. They include all institutions such as non governmental organisations (NGOs), right based groups, charities, philanthropic foundations, professional associations, trade unions, labour unions, cultural and religious groups, social and sports groups, media, chambers and community groups covering cooperatives and community development organizations. The variety of roles, diversity of functions and broad range of CSOs makes it difficult for development practitioners to reach a consensus on a single definition of CSOs and categorisation. An Asian Development (ADB) Report divides CSOs into four categories on the basis of their orientation. The first includes Charitable CSOs who strive to meet the basic needs of the poor such as provision of food, shelter, medicines, and cash donations. Service CSOs are a second category, they provide health, family planning and education services; communities are integral to the implementation of their programmes. Participatory CSOs, a third category are those based on the concept of selfhelp projects, where local people are involved particularly in the implementation of a project by contributing cash, tools, land, materials, labour and participation of community begins with the need definition and continues into the planning and implementation stages. Lastly are the empowering CSOs these are 'rights' NGOs whose aim is to help poor people develop a better understanding of the social, political and economic factors affecting their lives and to increase their self-reliance.2 Their main role is characterised by lobbying, advocacy and campaigning. Community groups play significant roles at the local level and are considered as genuine indigenous organizations. They take many different forms and can be described as private voluntary organizations (PVOs), community-based organizations (CBOs), voluntary development organization (VDOs) and people's organizations (POs). CSOs are typically established through volunteerism, mostly working without any remuneration and most CSOs continue to draw and depend upon volunteerism.3 The figure below gives a clearer view of the non profit sector. 2 Asian Development Bank, The Urban Poor and Basic Infrastructure Services in Asia and the Pacific. Manila, 1991. 3 African CSOs Speak on the World Summit on the Information Society November 2005, United Nations Economic Commission for Africa. For ease of understanding, it is prudent Introduction 02 This sector provides a host of services to society including social service delivery, empowerment of disadvantaged communities, advocacy for basic human rights, capacity building, development of infrastructure and influencing policies. According to the research conducted by the Johns Hopkins University through its Comparative Non-profit Sector project the “civil society sector has emerged as a major economic force in addition to being a major contributor to social development and political participation”.4 Changing Social Dynamics 4 John Hopkins Study 2002. 5 Abdullah Paracha, Saad, Devolution Plan in Pakistan, August 2003. Devolution is the transfer of power and resources to lower-level authorities which are largely or wholly independent of higher levels of government and to local elected representatives. Devolution is not unique to a particular country but is increasingly reflective of a global trend: for greater empowerment of the people. Most developing countries are embracing decentralization whether in Latin America, Europe or East Asia. Need for political stability and more effective and efficient service delivery are the primary reasons for devolution. Dispensing formal political power to elected local level politicians is an emerging global trend. Devolution is expected to achieve higher economic efficiency, better accountability, larger resource mobilization, lower cost of service provision and higher satisfaction of local preferences. Devolving resource allocation decisions to locally elected leaders can improve the match between the mix of services produced by the public sector and the preferences of the local population. Decentralization is considered to be particularly beneficial for rural development in disadvantaged locations. It usually entails a net transfer of fiscal resources from richer to poorer areas and leads to an increase in the quantity and quality of expenditures in these areas.5 This new governance paradigm while recognizing the significance of civil society in the development process, calls for a strong collaboration between civil society and the state. Collaborations provide the multi-actor, integrated solutions often required by the scope and nature of the problems being dealt with. Each player brings with itself unique skills and competencies that supplement the ongoing development activities. Collaborations foster greater benefits such as giving the players access to a wider pool of resources, expertise, experience, dynamism and innovation to addressing complex challenges and issues, efficiency by means of shared costs and effective delivery systems, capacity building of work force and lastly collaborations also ensure long-term sustainability of development efforts. Participatory development The notion of participatory development emphasizes broader involvement of all people in the productive decision-making processes, in access to education, health and other public services and a more equitable sharing of the benefits. The fuller involvement of society at large in the planning and implementation of development activities is a basic element of the notion of participatory development. This implies that, rather than governments doing the job alone, they should provide a framework for the population to take part in the decision-making process, to encourage communities to provide critical contributions in the delivery of services needed by the population. This in no way means by-passing government, but merely implies channelling development activities through the use of civil society organizations and other decentralized channels. It is also clear, on the other hand, that effective progress towards realization of the objectives of participatory development requires fundamental changes in basic attitudes, national planning and implementation systems and in relationships with governments, especially for coordination and dialogue on policy issues. Source: African CSOs Speak on the World Summit on the Information Society November 2005, United Nations Economic Commission for Africa. Government, the mainstay of development plays a pivotal role by providing funding and support to the CSOs for development. Without a strong establishment and provision of an enabling environment the civil society sector would be paralyzed; CSOs on the other hand enhance operational performance by contributing local knowledge, providing technical expertise and leveraging social capital. They also bring innovative ideas and solutions as well as participatory approaches to solving local problems. CSOs are now moving beyond merely delivering social programmes or services. They are also making valuable contributions in the development of social and economic policies and in monitoring the impact of policies and programmes at the grass roots level. In this backdrop of multi-stakeholder dependency, civil society remains a crucial player for the implementation of sustainable development. The better civil society is organized - the higher its level of social capital - the better it is able to express this social demand and to provide leadership in the effort to meet it. Social capital is formalized in civil society organizations (CSOs), voluntary associations, organizations, movements and networks that live and work in the social space outside the state and the private sector. The last few decades have seen phenomenal growth in CSOs who Introduction 04 work in a vast array of sectoral and interest groups, including agriculture, environment, development, health, human rights, indigenous peoples, peace, population, religion, trade, youth and women. The growing importance of CSOs on the international stage and the positive roles they play is an affirmation of the fact that “civil society is as much part of today's global governance as governments”.6 global warming, degradation of the natural environment, terrorism and the risks of proliferation of weapons of mass-destruction further amplify the need for concerted and collaborative partnerships. There are an everincreasing number of examples of such arrangements at local, regional, national and international levels that have made tangible and significant contributions to sustainable development. Cross-sector collaboration is not new. Some level of social and economic inter-dependence forced or voluntary has always been fundamental to all developmental endeavours. Historically, government-CSO relations have been characterized by mutual antipathy and distrust but now with the increasing pressures on the natural environment together with growing social and economic inequities; the need for integrated solutions to glaring global problems has become more imperative. Collaboration translates into the governments garnering the support of non-state actors by broadening and deepening the ownership of the coalition and by engaging all stakeholders as fully as possible. Civil society organizations by their very nature tend to be closer to the grassroots level and hence feel the pulse of their communities as compared to the government. CSOs often have constituencies that they can mobilize at levels that government may find difficult to reach. The World Bank first began to interact with civil society in the 1970s through dialogue with CSOs on environmental concerns. Today the World Bank consults and collaborates with thousands of CSOs throughout the world, such as community-based organizations (COs), CSOs, NGOs, social movements, labour unions, faith-based groups, and foundations. The World Bank has learned through these three decades of interaction that the participation of CSOs in government development projects and programs brings effectiveness and transparency to the projects. Global Scenario 6 Statement by the United Nations Resident Coordinator Nicola Harrington at the Nansen Dialogue Network Balkan Regional Conference on Conflict Prevention and Peace Building, Igalo, Montenegro, Serbia & Montenegro, 4 November 2004. Recent global events such as the demographic explosion, ideological conflicts, cultural and religious tensions, growing inequity and poverty, the disparity between rich and poor, forced migrations, the oppression of women, UNDP engages with civil society organizations at all levels to promote the Millennium Development Goals (MDGs) and support people in their efforts to build a better life. Substantive collaborations with CSOs are of greater strategic importance than ever before given the integral role of civil society actors in development. There is growing recognition that engagement with CSOs is critical to national ownership, accountability, good governance, decentralization, democratization of development co-operation and the quality and relevance of official development programmes. Ricardo Report's recommendations are enough evidence of this fact. Similar examples of seeking collaborations with CSOs in various countries can be found on part of international organisations such as FAO, UNICEF, ILO and UNHCR etc. Government - CSO collaborations have also made crucial contributions to reconstructions in conflict zones around the world. In this post-conflict scenario, collaborations are an essential mechanism of building and strengthening civil society, businesses and government. It is beyond the capacity of war ravaged governments or any individual sector to alone deal with the massive development challenges. Post-conflict reconstruction process requires coordinated efforts from all stakeholders, through identification and synergizing of mutual strengths and capabilities. Together, government, the private sector and civil society collaboration make up a formidable team for successful reconstruction. Similar examples are found in Afghanistan, Palestine and Sudan, where despite extremely difficult situations; the breakdown of government apparatus called for and ensured collaboration between government and civil society orgainsations. Post-Conflict Partnership Mozambique Against a background of post-colonial exigencies and disappointing economic development, Mozambique experienced full-scale civil war throughout the 1980s. However, the introduction of multi-party democracy created the necessary conditions for resolving conflict in Mozambique and addressing the economic devastation caused by the protracted war. A little over a decade ago Mozambique transited from a civil war situation to peace. Mozambican Civil Society played a significant role in the creation of an enabling environment for sustained peace and reconstruction. The activities of civil society in Mozambique are also carried out in the context of a viable partnership with government and the private sector. For its part the government has encouraged the involvement of civil society in the reconstruction process and therefore, has acted to facilitate both the establishment and work of CSOs in several ways. The increased number of indigenous CSOs substantiates this after the peace agreement in 1992. Source: UNECA. "Profiles of African NGOs in Peace and Conflict Resolution: Selected Country Cases, 1999 Apart from the development agencies, governments and CSOs in many developed and developing countries are forging collaborations to deal with endemic social problems. Bangladesh's social indicators have greatly improved over the past 15 years and this can be attributed to the multiplayer approach adopted by the state. Some ground breaking interventions include credit delivery to the poor, development of non-formal education program to cater to needs of the poor children especially girls and mobilization of villagebased community health workers to provide services at the doorsteps.7 In Latin America, major players such as the Inter-American Development Bank, CIVICUS (the World Alliance for Citizen Participation), the Synergos Institute (an anti-poverty development organization) and the Ford, Inter-American and Mott foundations have joined forces with national consortia of NGOs to implement 7 The World Bank. Bangladesh Development Series Paper No 11. Miguel Darcy de Oliveira and Rajesh Tandon, Emergence of global civil society , Issues of Democracy, USIA Electronic Journals, Vol. 1, No. 8, July 1996. V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 06 a common action agenda in support of civil society. Governments are also being challenged to open up to new collaborations with citizen organizations to promote social development.8 In India a campaign against the use of child labour in the carpet industry was successfully carried out in collaboration with Government, the South Asian Coalition on Child Servitude (SACCS) and the Centre for Rural Education and Development Action (CREDA). The campaign initially focused on bonded carpet-children which later widened out to all children working illegally in the carpet industry. Since 1983, enormous progress has been achieved in this regard. NGOs have worked with the judiciary and government officials to enforce existing laws; they have been able to threaten export markets sufficiently to effectuate some changes in industry without actually implementing a boycott. They established the labelling scheme (Rugmark) and they have also had a significant impact on the reduction in child labour in the specific industries. This campaign significantly worked on moving forward the debate on child labour in the entire country.9 Pakistani Milieu The government recognizes that Pakistan's social indicators lag well behind even of those countries at 8 Miguel Darcy de Oliveira and Rajesh Tandon, Emergence of global civil society , Issues of Democracy, USIA Electronic Journals, Vol. 1, No. 8, July 1996. 9 Chapman, Jennifer and Thomas Fisher, The effectiveness of NGO campaigning London: NEF, 1999. comparable levels of income. Low public expenditures on health and education, either expressed in per capita terms or as a share of GDP, has been one important factor contributing to Pakistan's poor performance. The social reformers and development practitioners in Pakistan believe that collaboration between government, private sector and civil society is now the only solution to the country's growing social concerns. There is also a growing belief that Millennium Development Goals (MDGs) can only be attained through this cross sector partnership. Each sector has a range of competencies, aspirations and styles of operation that through successful collaborations could achieve a common vision. In Pakistan, the civil society sector has emerged as a significant force in promoting social and human development in the last decade and its contribution is recognised by all stakeholders (government, national and international donors, media and the ordinary citizens). Civil society organisations are privileged associates of national and international development agencies in delivering social services in various areas. This has duly been acknowledged in various policy papers of Government of Pakistan such as Poverty Reduction Strategy Paper (PRSP), PSDP, Vision 2015 and “The poverty reduction strategy recognizes the significant role that NGOs can play in social service delivery, advocacy, and empowerment. However, the arrangements do not exist to identify credible Not-for-Profit Organisations (NPOs) that can be trusted for contributions from corporate philanthropists towards social investment. Certification of NPOs will help bridge that gap. As a first step, the Government has authorized the PCP for such certification.” Source: PRSP 2003; Para 5.190 5.191 Civil society in Pakistan like elsewhere in the world encompasses a diverse and broad range of non-state actors including NGOs, CBOs, NGO coalitions, faith-based organizations, professional associations, trade unions, labour unions, citizens groups, voluntary organisations media, chambers of commerce and industry and associations with diverse interests that work with or against the government. Though confronted with definitional issues, Johns Hopkins-SPDC study of 2002 shows the number of registered nonprofit organisations in Pakistan as 56,000 and another 30,000 as not registered. These organizations vary a great deal in terms of their size, scope and effectiveness. They strive to address issues ranging from religious instruction, education, health, agriculture, micro- finance, small enterprise development and housing to community policing, consumer protection and civil rights advocacy. This study also provides the base line data helpful in dispelling some misperceptions about the civil society: that CSOs' revenue base is mainly indigenously generated i.e 5% comes from the donors and 6% is contributed by government and only because of confrontational stance of 2% right based advocacy organisations on certain issues, it cannot be said that CSOs have antagonistic relationship. are donor driven there is Despite due recognition by the government, CSOs contribution to society and congruity of purpose, the relationship between government and the civil society sector is sometimes marred by mistrust and scepticism which hinders smooth functioning and achievement of mutual interests. Yet as emphasized in the World Development Report 2004, collaborative and dynamic relationship between civil society and the state is crucial to achieving good governance and sustained development. There is also marked evidence that participation can in many situations improve the quality, effectiveness, and sustainability of projects and strengthens ownership and commitment of government and stakeholders. Changes in the traditional socio-economic spaces have prompted an evolution in the way the state and the civil society interface. The state traditionally focused on civil society in its operations and dialogue. However, nowadays there is general acceptance that the state must reach out to the entire spectrum of the civil society and not just to the typical development NGOs Approaches to Collaboration While examining collaborations between government and civil society, it is prudent to first view its nature on the basis of theoretical framework and then proceed to ground realities. Any relationship of CSOs with government is naturally subject to a host of issues and problems. The independence and autonomy of CSOs depends primarily on the regulatory framework and policy stance of government, even in democratic countries government is usually wary of giving carte blanch to them. This history of mutual distrust can be attributed to a number of factors; the wider outreach and impact of CSOs work, particularly the competitive edge at the grassroots level is a source of skepticism and resentment amongst government officials, secondly CSOs' claim to know the pulse of community especially at the grass roots level is a major contention between these two players and lastly CSOs that have a reformist agenda are again derided by the government for creating discord in the society. CSOs that have an ideological congruity with that of government tend to be the most successful working in this V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 08 system, a slight breach of which leads to their facing hurdles in attainment of development goals. Government and CSO relationship Support Neutrality Hostility Governments Posture Activity of NPOs Service Delivery In totalitarian societies, on the other hand, CSOs simply cannot operate independently for their existence is not acknowledged by the government. Often Government assistance and support is turned down for fear of it translating into control. Amnesty International is one example whereby they have strict policy against accepting any form of Government assistance, financial or otherwise. Despite the work that CSOs do, it is important to note that not all CSOs are apolitical and uncontroversial. A good number of them may contribute nothing to the good of society such as religious extremists, xenophobic organizations and extremist revolutionaries and radicals. Some have suspect undemocratic structures: transparency in operations and accountability of such organizations is highly questionable. Nevertheless CSOs have a tremendous impact in our lives and it is the responsibility of the state to provide an environment where they can flourish and make positive contributions to the society. The relationship between the state and civil society is determined by many contextual factors, a fundamental example of which is the ruling political regime and the type of approach a Service Delivery/ Advocacy Advocacy specific government adopts toward organized interests expressed in civic action. James Manor identifies possible types of approaches through which these two players interact. Laissez -faire approach: A passive approach that refrains from strong engagement with civil society but may enable the organization of citizens in independent civil society organizations. Co-optation approach: Governments seek to co-opt some or all interests in an attempt to control civil society through relationships of dependency Patronage approach: Similar to the cooptation approach, however this approach usually divides citizens' interests along 'client' lines. Consultative and Proactive approach: Governments seek to mobilize all or the majority of their organized interests in order to build political consensus. This approach may create a climate of strong citizen engagement in public debate and action however it can surpass the boundaries of independent and critical mobilization. These complex and multiple levels of engagement of government with civil society and vice versa define the parameters in which they both interface. Existent legal, institutional and policy frameworks also play an integral role in formulating an environment for constructive and synergistic engagement between the two. In Pakistan a centralized regulatory regime, unhelpful Federal and Provincial laws and intricate fiscal and tax regimes administered by bureaucratic elite limit a liberal and inclusive environment in which civil society can engage with government. Despite the prevailing non-conducive "engagement environment", there are some if not many points where the government interacts with the civil society. Devolution of power and decentralization manifests the paradigm shift in the policy of the government. This avant-garde shift envisages greater opportunities for meaningful and effective collaboration between the CSOs and the government in Pakistan. Though in the nascent and evolutionary phase, “resistance” is now being gradually replaced by “engagement” as the dominant approach because both CSOs and governments have begun to understand that neither can singlehandedly meet the development objectives. Successful examples of public-private partnerships in social development initiatives across the globe have helped create a strong case for government-CSO cooperation among key stakeholders in Pakistan as well.10 Sequential collaborative process: In Pakistan, today's rapidly changing, continually evolving and most demanding society no single institution is sufficiently equipped to perform all functions alone. Cognisant of this fact there has been an increasing trend in government and civil society organisations (CSOs) to explore opportunities of working together. The different working strategies adopted in this collaboration equation vary depending both on the type of settings as well as the degree of willingness of those involved. However, apparently these efforts directed towards forging collaborations seem to move on a developmental continuum of complexity and commitment ranging from the most informal to the most elaborative and empowering. The stages in this continuum are generally categorized as:Networking: Essentially characterised by an exchange of information for mutual benefit, networking is generally considered to be the most informal of cross sector linkages. Coordination: Adopted for acquiring mutual benefits as well as for achieving a common purpose, coordination involves both exchange of information as well as altering of activities. Compared to networking, coordination involves more time, high levels of trust and greater organisational involvement. Cooperation: In this working strategy besides exchange of information and alteration of activities an added feature is the sharing of resources (human, financial and/or technical). Compared to the previous two, cooperation requires substantial amount of time, higher levels of trust, greater organisational commitment and formalization of activities between the two sectors through legal agreements. Collaboration: Placed at the highest level of the continuum, key principles of a collaborative partnership involve emphasis on building capacity for mutual benefit, producing policy change and developing long term ownership of the 10 Asian Development Bank, Institutional Strengthening of Government-NGO cooperation, 2005. V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 10 collaborative purpose, process and outcomes. In a collaboration, the sectors involved work together for achievement of a common objective by exchanging information, altering activities, sharing resources and enhancing each other's capacity. In this process which is marked with considerable time commitments and increased levels of trust, both partners end up sharing responsibilities, risks and the rewards. Of the four working strategies a collaborative partnership is the only one which is characterised by a common vision, meaningful power sharing, mutual decision making and long term sustainability of the collaborative efforts. Moving towards a Successful Collaboration: Collaboration is a constantly changing and continually evolving process and like any other effort requires constant nurturing. To help build collaboration to a level where it achieves the status of a mutually beneficial, constructive and well-defined relationship entered into by two different partners and is at the same time successful in achieving the shared vision and mission of the collaborative effort, certain fundamental principles need to be kept in focus at all times. T Establishing Common Grounds In a collaborative setting, the participants involved are not members of a single organisation. Consequently, their training, experiences, values, perceptions and needs differ markedly. In such a situation, building a climate of trust and openness is of utmost importance. Identification of mutual interests, similar problems, shared aspirations so as to arrive at common working ground takes precedence. It is imperative that a common understanding of the issues at hand, a joint plan for problem solving with short term outputs as well as long term outcomes, combined setting of priorities and a mutually agreed strategy for addressing the challenges to be encountered is finalised at this stage. Emphasis on this as an essential prerequisite of collaborative engagement is primarily because occurrence of conflict and disagreement in an atmosphere of distrust where there are no skills and norms for constructive engagement will result in the failure of any collaborative effort. These early actions contribute far more to the utility as well as sustainability of collaboration than any subsequent actions. T Developing Consultative Environment Collaboration by its nature is highly interactive. To constructively deal with problems or conflicts arising during this sustained interaction among participants it is essential that lines of communication be kept open between the sectors. In collaboration one essential premise is that answers to all questions and solution of all problems come from the participants involved. Therefore, both sectors must be kept involved from the start with the objective of ensuring mutual discussion and mutual agreement at all steps of the interface. Collaborations are influenced by the diversity of participants involved and plagued by their variety of self interests. To promote and safeguard the collaborative process in such a case, an environment enlisting total participation and maximum support of the partners from the beginning is an absolute essential. Such an environment is generally characterised by each side having the willingness to make internal changes required for a cross sectoral working relationship and nonacceptance as well as nonimplementation of unilateral decision making. T Sharing Resources Contributions sought are based on broad definitions of capacities, assets and resources. Both the government and civil society have substantial human and technical resources that can be made available in creating synergies. Besides the obvious financial resources these include, knowledge of new research, information gathering, access to local communities, planning expertise, legal help, specific expertise on a wide variety of subjects, development of monitoring system and documentation of record. In a constructive collaboration, both nonfinancial as well as financial contributions are equally valued. For this reason both the sectors duly acknowledge contribution of one another to the equation. This mutual respect for each other's nature and level of contribution results in an engagement where power is equally shared and justly used. (ftn) T Focusing on the common goal Collaborations will succeed and therefore will be sustainable only when an understanding of the broader purpose permeates the attitudes and behaviour of the partners. This shift from narrow, parochial interests to a broader perspective is subtle and evolving. In such a case the two sectors will not cease pursuing their individual interests however the difference will be in their realisation that self interest can only be obtained through the achievement of the broader goal. This shift is a profound one that marks a turning point in the life of a collaborative effort. For this is the time when a collaborative endeavour moves from a 'We -They' to an 'Us' scenario. Constructing and sustaining a collaborative climate for the long run largely depends on promoting and encouraging such a shift. T Building each other's capacity A collaborative endeavour aims to facilitate mutual relationship among those working together for a common purpose. It seeks to increase those capacities of the partners that are relevant for addressing the challenges identified by the two sectors. The basic premise of capacity building is based on the acknowledgment and mapping of each others assets, recognition of the values contributed by each partner and the realisation that each sector can play an integral role in enhancing the others capacity. A collaboration committed to capacity building focuses on facilitating friendly access to resources that normally may be restricted to only those with authority, status or money; providing whenever possible, specifically requested skill development opportunities in an appropriate manner and setting and most importantly, sharing risks as well as responsibilities in challenging circumstances. T Devising Policy Collaborations must have some advocacy and policy input role. For without it collaboration would be nothing more than an attempt directed towards activities such as, gathering of data or provision of services required. To take the collaborative process to higher levels of inclusiveness and effectiveness it is essential that the collaborative structure has an advocacy focus that aims at bringing required, relevant yet innovative changes in the prevailing policy and strategic framework. T Ensuring Sustainability of the Collaborative Effort A successful collaboration attempts to ensure continuation of its efforts beyond V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 12 the termination of the initiative itself. Generally, for the purpose supportive and inclusive methods are adopted which ensure that, responsibility for the future sustenance of the collaborative product is given to the people most affected by the endeavour. Collaboration is known for being empowering in nature and empowerment essentially involves working with people rather than doing it for them. For this reason, community participation and transfer of resources to community is generally adopted as the mechanism for ensuring long term sustainability of the collaborative effort. Finally, it needs to be kept in mind that it takes time to create a well designed, mutually rewarding and constructive collaboration. Establishment of respectful, trusting relationships between partners results from understanding each other's beliefs, motivations and for accomplishment and defining as well as addressing challenges in a manner that provides opportunities for both partners to share in their solutions, these are procedures that emerge slowly, steadily and through constant nurturing. Partnering for Change The Aga Khan Development Network (AKDN) one of the pioneer development networks in Pakistan, is a group of development agencies which includes the Aga Khan Foundation (AKF), Aga Khan Agency for Microfinance (AKAM), Aga Khan Education Services (AKES),Aga Khan Fund for Economic Development (AKFED), Aga Khan Planning and Building Services (AKPBS), Aga Khan Health Services (AKHS),Focus Humanitarian Assistance (FOCUS), Aga Khan Trust for Culture (AKTC),University of Central Asia (UCA) and Aga Khan University (AKU). AKDN is committed to improving the social development index by addressing issues ranging from health and education to architecture, culture, micro-finance, disaster reduction, rural development, promotion of private-sector enterprise and strengthening of the civil society. The network's civil society activities focus on extending, improving and sustaining health, education and welfare services for the poor by forging collaborations involving government, businesses and citizen organizations. Besides responding to the endemic social issues of the country, the Network relentlessly engages in research to come up with innovative yet pragmatic solutions to streamline the nascent civil society sector. In line with this tradition, the Network recently launched a Civil Society Programme (CSP) simultaneously in 8 countries having five components aimed at building the competencies of the civil society sector. Under this programme AKDN and PCP collaborated to conduct the instant exploratory research on government-CSO collaboration in Pakistan. This joint collaboration of AKDN-PCP is aimed at achieving the shared vision and philosophy that government and civil society have important roles to play in nation building, and particularly in development efforts to improve the quality of life of the marginalized. The synergy that would arise as a result of mutual trust and strong collaboration between the Government and the CSO will undoubtedly be a potent force in reforming the social development interface of our country. Methodology The focus of this enquiry was more exploratory than evaluative. This research was carried out in a brief period of four months. Research tools Graph 1: Questionaire sent to Stakeholders Government EDO - CD of 101 Districts 200 Civil Society Organisations were extensively used to add objectivity to the study. Primarily data was collected through conducting interviews, distributing questionnaires and carrying out focus group discussions while annual reports various resource material and internet research served as secondary information sources. The process of this social action research began with laying out the design, finalising the approach and research tools. A comprehensive research matrix was developed containing the stepwise details. An inhouse discussion and review of primary data of NGOs, who applied for certification, was conducted to shortlist relevant NGOs. To develop a strategy and work plan for the study, a series of consultative meetings were held with concerned stakeholders i.e. CSOs with experience of working with the government, Social Welfare Department officials, Education and Health Departments, National Education Foundations as well as Punjab and Sindh Education Foundation and international donor agencies. On the basis of guidelines provided in the sessions, a questionnaire was developed to collect information and for examining all possible types of collaboration between government and the CSOs (Appendix 2). The questionnaire along with a covering letter explaining the purpose was sent to around 200 CSOs across Pakistan. For this purpose, the database of civil society organisations or nonprofit organisations available with PCP was used. The questionnaire was also sent to the Executive District Officers, Community Development (EDO CD) of the country's 101 districts. Of these 22 cases demonstrating significant constructive collaboration were selected and after thorough analysis of the inputs received and in view of the nature and objectives of the study, a sample of 19 CSOs was short listed for publication. In order to gain insight into the history, growth and role of CSOs and theoretical aspect of collaboration between CSOs and government, resource material and relevant literature was consulted along with a web search. In spite of a month long period involving rigorous follow up and reminders, the response rate to the given questionnaires was not encouraging. A 25% response rate from the civil society sector and that of only 5% from the government was received (graph 1 and 3). Graph 2: Sector wise response of stakeholders Others 13% Poverty Alleiation 13% Health 17% Capacity Building 16% Education 41% A detailed field plan was chalked out which involved visits to selected CSOs, holding of exhaustive interview sessions with the concerned government officials and CSO staff and visits of the project sites. Credibility of the data obtained was further enhanced by recording the feedback of beneficiaries. Field researchers also obtained some project related documents such as Memorandums of Understanding (MoU) signed between the government and the V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 14 CSO, project proposals, budgets, monitoring forms and audit reports. These documents now form an essential part of PCP's extensive research database. Graph 3: Response to Questionnaires 200 200 180 160 140 To ensure nationwide representation, CSOs from all four provinces and AJK & NA were selected. Apart from the provincial representation aspect, CSOs were also selected keeping in mind their sectoral interventions and the nature of their collaboration with different tiers of the government. The data collected was extensively reviewed and analyzed and compiled in the form of this report i.e a booklet of Case Studies. The report will subsequently be translated and published in both as well. Besides sharing the report findings with stakeholders in a national workshop, the report will be widely disseminated. The national workshop will serve as a platform for generating further discussion about the nature and the types of existing CSO and government collaboration and to find ways and means of fostering stronger and more effective partnerships. Limitations Any intellectual discourse or endeavour such as research is bound to confront some challenges and difficulties. The field based and exploratory research also faced many challenges and constraints. Of foremost importance is the limitations of approach and basic design of research. The study is first of its kind, and a significant challenge has been to set the baseline both in terms of information, data and methodology. Secondly, setting the contextual background in the design keeping in view the complex and ever evolving Pakistani milieu of both civil society and government was further exacerbated by definitional issues. While conducting the field surveys for this report, the team 120 100 80 101 60 25% Civil Society Organizations 40 20 5% Government 0 Addressee Respondants had to face certain practical constraints which should be kept in mind. Firstly, the team was faced with time constraints as the allocated time was four months and the research team had to ensure geographical and sectoral representation. Also, there were access to information and availability of data constraints since statistics were seldom consolidated at different tiers of government and the team was faced with non-availability of secondary data. Due to the insignificant interest of various government departments and CSOs, the response rate to questionnaires was discouragingly low i.e 25% from CSOs and 5% from government departments. The traditional cultural impediments contributed to the limitations as several Women's Organizations could not be interviewed. Furthermore, the team was faced with mobility constraints in the northern areas of Skardu and the hot and humid areas of inner Sindh. Broader canvas of the study Pakistan's civil society sector boasts of a long and varied past and an equally diverse and inspirational present. Keeping in mind the diversities of the civil society sector in Pakistan and to find examples of mutually rewarding collaborations between government and civil society, a non exclusive approach was adopted. In the present study, an attempt was made to start with the examination of the broader civil society canvas and find examples of collaborations between government and different types of civil society organisations operating in the country. PCP's in-house database of NGOs and of a few other CSOs were consulted and studied. The collated and/or reported evidence of governmentCSO interface was analysed to see if nature of engagement qualifies as a mutually rewarding, constructive and meaningful collaboration. Unfortunately the concrete successful collaborative examples were only found with the typical development NGOs. A few sample cases of broader civil society organisations examined are: Pakistan Engineering Council (professionals association) The Pakistan Engineering Council was established as a corporate body under an Act of the Parliament, PEC Act No. V, on January 10, 1976 (amended vide Ordinance No.XXIII of 2006). The Council's Board comprises of both government and non government members. This body being an extended arm of the government performs the regulatory functions on behalf of the government such as registration of engineers, architects and consulting engineers, accreditation of engineering programmes of universities, setting standards and development and endorsement of engineering products etc. On the other hand it is a representative body of engineering professionals and serves as a medium for a particular segment of civil society i.e professional group's concerns, voices and perspectives for transmission to policy making authorities of the government. PEC also serves as a platform for consultation and collective policy input of the professionals in relevant legislations. It performs the function of enforcing code of conduct as well. A cursory analysis of this statutory autonomous body reveals that in spite of the apparently pervasive and dominant role of the government in the establishment and subsequent functioning of the Council, PEC has attempted to make this engagement of equal footing. Acting as a fully representative body of the engineering community in the country, the Council plays a cooperative role and participates actively in Consultative and Advisory Committees/Boards constituted by successive governments and provides necessary inputs in the decision making process. It assists the Federal Government as a Think Tank, provides support in conducting technical enquiries and recommends remedial measures on the subjects referred. PEC's relationship with the government has not always been smooth since the Council has also been trying to contest the agreements entered into by the Government Ministries and various other Development Organizations with the International Financing Agencies which are overwhelmingly in favour of the foreign consulting engineering firms and construction companies and patently in violation of the PEC Bye-laws. Over the years, despite differences in opinions and policy matters, an active and vibrant relationship has developed between PEC and government on the principle of mutual co-existence. In this arrangement, PEC in its role as a regulatory body acts as an extension of the government, while at the same time maintaining its professional identity as a representative voice of the engineering community of Pakistan. Pakistan Medical & Dental Council (professional association) Pakistan Medical & Dental Council was constituted in accordance with the V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 16 recommendations of a Health Conference held at Lahore in November 1947 by adopting the Indian Medical Council Act 1933 with a view to regulating Medical Education in Pakistan. Government members are nominated and various segments of medical professionals are represented by election on the governing body. The objective of PM&DC is to establish a uniform minimum standard of basic and the higher education in medicine. The Council not only lays down the minimum standards for the degrees of MBBS, BDS, and higher qualifications like MD, MS, MDS and other postgraduate diplomas like DO and DLO, it also issues licences to medical practitioners in the country and enforces code of ethics. The Council is financially independent and generates its finances itself. The Council in view of its civil society character also protects the interest of medical professionals in the country and on their behalf provides policy input to the government regarding relevant legislations. It is a supreme body and takes all policy decisions. It does not receive any grant from the Government yet has very close working relations to promote good standards in the field of medical science. Pakistan Electronic and Media Authority (PEMRA) & Pakistan Broadcasting Association (PBA) (media) The Government-Media relationship is a fiery topic that has generated great attention in the field of media studies throughout the world. The concept of freedom of the press is also under discussion especially in developing countries. Governments in almost all the countries of the world try to exert control over the mass media. In Pakistan, the print media is privately owned and the government influence is indirect through regulatory laws such as the Press and Publications Ordinance. According to the results of the study, government exercises considerable influence on print media content in Pakistan. The print media is supervised by the Ministry of Information. Professional associations such as All Pakistan Newspaper Society (APNS) and Council of Pakistan Newspaper Editors (CPNE) are the civil society bodies that protect interest of journalists and the sector. In recognition of the changing environment and a demanding public, today there are multiple choices in terms of TV channels and radio stations ensuring free flow of information at our door steps. Pakistan Broadcasting Association (PBA) comprises of all electronic networks including FM radio stations, cable networks, TV channels, multi-channel multipoint distribution services (MMDS) or wireless cable, Internet protocol TV channel distribution services (IP). Pakistan Electronic and Media Authority (PEMRA) constituted under the PEMRA Ordinance 2002 on 1 March 2002. It regulates functioning of satellite TV, Teleport for broad casting services and direct-to-home television distribution services(DTH). Through this service, subscribers or end users, receiving signals directly from geo-stationary satellites. The Authority is responsible for facilitating and regulating the establishment and operation of all broadcast media and distribution services in Pakistan established for the purpose of international, national, provincial, district and local or special target audiences. Its mandate is to improve the standards of information, education and entertainment; enlarge the choices available to the people of Pakistan in the media. Research shows that at the policy level, there exists a constructive engagement between the government, its sector specific regulatory authority and representatives of different media associations. It involves getting feedback from the stakeholders at all stages of decision making and holding workshops and seminars for the purpose of capacity building. The quality of the equitable engagement between Pakistan Broad Casting Association and Pakistan Electronic Media Regulatory Authority was found to be enabling and rewarding for both partners based on mutual accountability and transparency and sharing of information. It is evident on the part of the government to involve regulating authorities at the policy level, capacity building and holding discussions with the objective of ensuring that the voice of people is heard and issues are resolved with the consensus of the majority, under the rules and regulations of the PEMRA Ordinance. Consumer Protection Networks (public benefit right based organisations) A rights-based civil initiative Consumer Protection Network (CRCP) is registered under the Trust Act, 1882 and was established in 1998. It largely works through local fund-raising and engaging volunteers. It is working with the mission "to articulate and promote the interests and rights of citizens and consumers at all socio-economic levels, with a particular emphasis on the inarticulate and disadvantaged groups; and facilitate the emergence of an organized movement in Pakistan, so that the citizens could have legally enforceable rights." The Network for Consumer Protection is a national, public interest, not-for-profit civil society organization. It is registered with Securities Exchange Commission of Pakistan under Section 42 of the Companies Ordinance 1984. The organization came into being in 1992 as an "Association for Rational Use of Medication in Pakistan" in the wake of illegal drug trafficking. It is working with the mission “To protect and promote the interest of all Pakistani consumers: by educating them about their rights; by providing them independent information about goods and services; and by informing them about government's performance as protector of their rights, especially the poor consumers. To promote the interest of consumers by facilitating their organization and by advocating for pro-consumer policies that also address structural inequities. The organization also promotes responsible and sustainable consumption practices in society, as well as the development of alternative systems.” Both these networks are primarily working in advocacy and awareness raising, consumer mobilization, law suggestion and governance along with areas of research and publications. CRCP is involved in training, and fund-raising activities as well. Within these core program areas, CRCP focuses on various sectors, which include essential and basic goods and services sector as water, health, public utilities which include telecommunication, electricity, oil and gas, institutional mechanisms for regulation and legislative frameworks. During its initial years, The Network advocated policy with a mission "to promote rational use of drugs and essential drugs concept and in order to optimize the usefulness of drugs and help bring equity in their access". A watch dog role was also assumed to keep an eye on spurious drugs, non-available essential drugs and drug pricing. Building on this, The Network for Consumer Protection has become a national consumer protection organization with a broad mandate and multi-pronged strategy. V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 18 Both the networks are engaged in building the capacity of the legislative organ of the federal Government to perform its basic functions namely, citizens' representation, oversight of the executive and law-making. They are also facilitating civil society to get involved in the legislative processes and to hold the legislature accountable. In addition, Consumer Rights Commission of Pakistan (CRCP) is working towards the improved use of media and research in legislative endeavours. So far their engagement with the government has been in the shape of trying to influence policy, serving as pressure groups, filing public interest litigations, lobbying and campaigning for enactment of consumer protection legislation in Pakistan. However the networks are still in infancy in Pakistan. They need to mature and grow in order to attain the state of a mutually rewarding coexistence with the government. Labour Unions in Pakistan (rights based organisations) Labour class serves the national economy as the largest segment of working class Pakistanis. Only about three per cent of the total labour force in Pakistan is unionized. The Trade Unions in Pakistan are involved in Collective Bargaining for a labour contract between employers and employees. In 1949, an All Pakistan Confederation of Labour with affiliates in East and West Pakistan was established, which later got affiliated to the International Confederation of Free Trade Unions (ICFTU). The existing three national level trade union federations of Pakistan are namely All Pakistan Federation of Trade Unions (APFTU) formed in 1960; Pakistan National Federation of Trade Unions (PNFTU) formed in 1962 and All Pakistan Federation of Labour (APFL) formed in 1966. These have affiliations with international similar organizations and local industrial sectors These unions have had their highs and lows in terms of their relationships and engagement with government. At times these were banned and at others government sought their collaboration. Some of the instances of their collaborative partnerships with government are: a series of Rapid Assessments of bonded labour in nine different economic sectors undertaken by top Pakistani researchers, under the guidance of the Bonded Labour Research Forum (BLRF) with active collaboration of Ministry of Labour. The RAs were collected and published in a single Compendium under the Government logo. Technical support through a full time Bonded Labour Advisor has been provided to the Ministry of Labour. This is an example of both positive and at times confrontational collaboration. ILO also closely works in collaboration with these labour unions in Pakistan. Citizens Police Liaison Committee (CPLC) This is a unique example of civil society organizing itself in the form of a citizens group, which was mainly driven by citizens' security concerns and protection of their interests. CPLC was formed two decades ago in Karachi on citizens initiative, mainly of the business community in the backdrop of rising law and order and crime situation in the city. Since its creation CPLC has been successful in filling the void created by the absence of community policing system in the country. CPLC works in tandem with city police and assists in tracing criminals, keeps record and crime statistics, helps in investigation and serves as a forum to redress public grievances against police. The members of CPLC finance the committee office and activities expenditures themselves and are totally independent. Police department heavily relies on CPLC for assistance and the Government of Sindh after seeing its benefits and utility has assigned official status to the Committee by a gazette notification. Analysis of examples Pakistan's diverse and pluralistic civil society sector is growing and evolving rapidly. Analysis of some of the existing examples reveals that collaboration between government and broader range of CSOs is mainly need based and driven by necessity for mutual coexistence. These range from mere engagement to networking or may evolve to cooperation and coordination but seldom culminate to effective collaboration. The following dynamics are highlighted: Technically, a professional association is an organization existing to further a particular profession, guard interests of concerned professionals and maintain and enforce standards and ethics in the profession. Analysis of above examples of professional associations indicates some take the form of a hybrid body regulating the relevant sector on behalf of the government and relaying the voices, concerns and policy suggestions to government on behalf of the professionals. However, it goes to say that establishment of these associations is not triggered by the initiatives of their members or that they do not represent the interests of the members or speak for the protection of their rights. Instead the existing scenario should be seen against the backdrop of the regulatory and standard setting role of the said associations, the government necessitates its involvement in these associations as being a strategic need. It is apparent from an analysis of the case studies of the associations that being hybrid and intermediary organisations, the nature of interaction between them and government is not only frequent but also long term. But such an interface cannot really be classified as collaboration. For collaboration essentially entails the coming together of two distinct entities in a mutually beneficial and well defined relationship for the achievement of common goals. In the case of professional associations the apparently predominant role of the government in structuring and functioning of these associations appears anything but a collaborative effort. In the existing dispensation these associations appear to be acting more as an extension of government rather than working alongside it as equal partners involved in a constructive engagement. Historical development of civil society sector in Pakistan is characterised by both conflict and coordination depending upon the CSO's nature of activity. On the whole, the relationship between state and civil society is illustrated most aptly by the dichotomy in attitude of the government, with the government's posture leaning towards facilitation in case of organisations engaged in service delivery and of hostility in case of those engaged in social or political advocacy. This implicit government policy of regarding the advocacy and/or rights based organisations as being on a confrontational course with the government was also evident from the sample of case studies analysed. The absence of frequent, active and long term engagements between the government and such organisations is indicative of the government's apparent discouragement of the advocacy role of CSOs in the context of sensitive social, religious and political issues. Over the years, various acts of government against labour V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 20 unions, human rights organisations and the like, demonstrate the government's modus operandi with regard to advocacy and rights based organisations. It would not be fair to lay the complete onus of an absence of collaborative interface on the government. It needs to be kept in mind that the CSOs acting as citizens' representatives and advocates of civil rights issues also do not themselves want to compromise their independence by collaborating with the government. The prevailing situation has hence resulted in two sectors working separately often in isolation, mostly on a confrontational course with each other, at times duplicating efforts, and causing wastage of resources and in turn failing to deliver effective, integrated and sustainable solutions to social, religious and political challenges. Public benefit non-profit organisations are essentially involved in service delivery and social welfare work. Due to the nature of their work and because these organisations play an integral role in complementing the government's initiatives and interventions, government's interaction with them has increased substantially during the last 2 decades. The introduction of fiscal incentives, a system of partial grant funding and a more liberal approach towards public private partnership are all steps taken with the objective of consolidating the role of public benefit non-profit organisations. On the other hand, these organisations realize the indispensability of government's role in effective execution of their interventions. In Pakistan just as role of civil society is gradually evolving through the years, similarly the terms of engagement between this sector and that of government are also being re-defined. With hybrid and intermediary professional associations on one end of the spectrum and independent advocacy and rights based organisations on the other, a somewhat balanced approach is only evident in the case of public benefit NPOs. It is hoped that with the passage of time this relationship existing in the two civil society segments would gradually alter and mature to that of a mutually respectful and beneficial concrete collaboration of equality as found to exist between the government and public benefit dvelopment NGOs. The present study has focused on exploring, identifying and analysing case studies of successful collaborative engagements between the government and the public benefit organisations. In Pakistan synergistic and constructive engagement of CSOs and government is still in its nascent stages. Mostly these engagements are associated with service delivery interventions in areas like health, education, poverty reduction and community development. The reason for this is that such an arrangement offers immediate outcomes with relatively well defined processes being complementary. Similar to the general trend around the world CSOs that venture into advocacy and human rights are perceived to be anti-state or foreign agenda pushers. Concurrently research on broader civil society sector revealed that most engagements between the government and CSOs fall in the classic consultative or service delivery types of engagements. Mutually rewarding relationships remain few and sporadic and have not contributed substantially towards building strong models for further replication. Most of the symbiotic and mutually rewarding engagements are thus found in the typical development organizations i.e NGOs a subset of CSOs. Analysis and documentation of such rewarding partnerships will pave the way towards viable models for government and CSO collaboration. V i l l a g e a n d Wo m e n D e v e l o p m e n t O r g a n i s a t i o n s ( V O S / W O s ) 22 Case Studies Balochistan The province of Balochistan in Pakistan is the largest in the country by geographical area. It contains most of historical Balochistan and is named after the Baloch. Balochistan is located at the eastern edge of the Iranian plateau and in the border region between Southwest, Central, and South Asia. It is geographically the largest of the four provinces at 347,190 km² and composes 42% of the total land area of Pakistan. The population density is very low due to the mountainous terrain and scarcity of water. The southern region is known as Makran. The central region is known as Kalat. Very cold winters and hot summers characterise the climate of the upper highlands. Winters of the lower highlands vary from extremely cold in the northern districts to mild conditions closer to the Makran coast. Summers are hot and dry, especially the arid zones of Chaghai and Kharan districts. The plain areas are also very hot in summer with temperatures rising as high as 120 °F (50 °C). Balochistan has a population of around 8 million inhabitants. The Baloch form the majority in the south and east of the province, while the Pashtuns are the majority in the north and 769,000 Afghan refugees can be found in the province. The unicameral Provincial Assembly of Balochistan comprises 65 seats of which 4% are reserved for non-Muslims and 16% for women only. Balochistan is divided into 27 Pakistani districts. There are five main public universities in Balochistan, as well as several private institutions. C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Participatory Integrated Development Society (PIDS) --- a ray of hope District Awaran is at a distance of 16 hours drive from provincial capital Quetta. The terrain is dry and rugged with minimum sources of perennial water exacerbated by scanty rains. In terms of drinking water supply, the situation is even more alarming. Less then 15 percent of the population has access to safe drinking water in Baluchistan. This Trans Indus province with few dry and seasonal river basins has no small dams, check dams or delay action dams for water storage. Local people use their indigenous wisdom in building earthen dams to store flood or rain water in all parts of Baluchistan. The only dam built in the 1960s, on Hub River is not sufficient to cater to the needs of the entire province. Cognizant of the situation, PIDS was established in 1999 by few concerned citizens who worked for Baluchistan Rural Water Supply Sanitation Project (BRUWAS) a joint venture of Government of Baluchistan and Royal Netherlands Government. The organization focuses on improving drinking water supply, sanitation and hygiene through five programmes and strives for achieving quality output through combined input of social mobilization, community participation, women involvement and through creating sense of ownership for sustainable development. In a span of seven years, PIDS has established linkages with government, donors, partner organizations and the local community to bring about social development in one of the most "If there had been some water," remarks Aftab Aziz who worked on a recent study to assess the impact of the drought here, "the fields would have been green and the entire valley would have been bustling with human activity”. backward areas of Baluchistan. Collaborating partners of PIDS include UNICEF, Local Government. & Rural Development Department (LG&RDD), Public Health Department (PHED), Primary Education Department (PED), Catholic Relief Services Pakistan, World Wide Fund (WWF), Trust for Voluntary Organization (TVO), UNDP, Frontier Resources Centre and NGORC. Collaborations with the government include (1999-2000) PHE Social Mobilization and Capacity Building project in four towns Kuchlak, Kharan, Mastung, and Hub, Sanitation Acceleration Tehsil Package with District and Tehsil Government, School Environment Improvement and Community Water Supply Scheme, QKAEMP with City District Government and Multiple Cluster Indicator Survey with Planning & Development Department. In 2000, the Government of Baluchistan allocated funds for provision of safe drinking water through installation of hand pumps and capacity building of the beneficiaries in Ziarat, Kalat and Awaran districts. PIDS with its history of working in close collaboration with poor communities and a high success rate of its previous projects with different international donors was the ideal candidate to carry out implementation of this project. Through community participation, PIDS has so far installed 1,259 pumps in ten districts of Baluchistan benefiting approximately 150,000 people. For PIDS, the collaboration translated into the efficient utilization of resources, sustainability and improved project implementation through transparent execution of the project. Collaborations often help parties overcome handicaps that they would find difficult to address individually. Government had the resources for pumps but lacked the capacity, outreach and particular social skills required to implement the project and PIDS with its expertise in this field and strong community linkages assisted the government in provision of water to the far flung communities. Whether it is education, health or any other sector the benefits of these synergistic collaborations cannot be ignored. An examination of this successful case study of collaboration helps us safely conclude that the desired concrete outcome of the collaborative projects providing safe drinking water to the communities of far flung areas was not only need based but was mutually rewarding as well. The analysis of this case however reveals that the role of government in this particular collaboration was restricted to the provision of finances for the project. The government advertised the project in the press and PIDS got selected on the basis of its institutional history of working with communities and its capacity for social mobilisation. An MOU was signed however no proper monitoring mechanism was developed by the government to assess the progress of project implementation. PIDS implemented and monitored the project itself as their reputation and chance to work again with the government was at stake. This relationship at best can be termed as patron client relationship as no output other than the provision of water could be found. Neither the relationship continued after the project nor did any policy level changes take place as a result of project implementation. No mechanism was developed to incorporate lessons leanrt into any future ater supply project. Society for Empowering Human Resources (SEHR)------ empowering for the futur Violence, abuse, negligence, exploitation and discrimination remain a threat throughout the life cycle of prisoners including juveniles, women and senior citizens in Pakistan. Inconsistent and limited jail reforms, an overburdened and insensitive judicial system, mistreatment of prisoners, lack of efficient coordination between jails and interior and foreign ministries/departments and outdated and orthodox jail manuals are the factors which make prisoners more vulnerable. Access to transparent and speedy justice remains a dream for many. Government of Pakistan introduced and Case Studies 26 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S instructed the provincial government to ratify and implement the Juvenile Justice System Ordinance (JJSO). Although most of the provincial governments ratified the rules, yet neither probation and parole officers have been appointed nor jails turned into better places to provide a better environment for juveniles. In these circumstances some of the condemned innocent children come out as professional and hardened criminals after a stint in the jail. SEHR was created with a vision of developing a pro-poor (minorities/children/women) alternative model to normalize their imbalanced relationship with the society. It works to achieve a violence-free environment that is suitable for growth, whilst protecting and restoring human rights. SEHR is recognized for its efforts with regard to protection and upholding of human rights and its policy level engagement and political advocacy. SEHR works on all dimensions of those “Rights” including those of juvenile prisoners, women prisoners, Foreigner's Act prisoners, minorities and women in shelter homes. It's major programmes include Legal Empowerment, Women Empowerment and Child Protection. SEHR works in collaboration with many reputed international advocacy agencies namely OXFAM-GB, Save the Children UK, Save the Children Sweden, Group Development and UNDP. SEHR also has strong linkages with government at both the federal and the provincial level and this close rapport helps SEHR in implementing various projects with the assistance of the government. In 2004, SEHR on its own initiative working with foreign prisoners through its Legal Aid programme observed during the visits to Mach and Quetta District Jails the condition of juvenile and women prisoners and decided to …Ibrahim son of Saifal an inhabitant of Dhadar Village in Baluchistan was convicted in a robbery case incarcerated in 2004 and had a traumatic experience. The juvenile exhibited behaviour associated with an extreme state of shock, experienced insomnia and refused to take interest in any of daily activities. After several sessions with a psychologist he has now returned to his normal self and takes keen interest in studies especially computer classes. He aspires to be a computer teacher just like his teacher. (SEHR: Annual Report 2006) work for their betterment. At the same time Ministry of Law, Justice and Human Rights invited organisations working for jails improvement for consultation with a view to see what both parties could do to improve the situation of human rights in Baluchistan. SEHR already having prepared a proposal regarding juvenile and women prisoners with the assistance of Save the Children Sweden put forward the proposal for government to consider. The collaboration started with signing of an MOU between two partners. In 2005, the project of Rehabilitation of Children in Conflict with Law (RCCL) was started in Mach and Quetta jails by SEHR through financial support of Save the Children Sweden (SCS) and the government. It carries the broader objective of rehabilitation of juveniles and is an effort to facilitate their integration back into society through various interventions within the jail. The project aims at providing multiple facilities to the juveniles that includes formal education, literacy courses, computer literacy, legal aid, religious teaching, psychotherapeutic counselling, vocational skills training and recreational activities. Moreover the project anchors within itself the capacity building of jail staff and of juveniles on CRC, JRS, JJSO and Jail Manual and sensitization of relevant departments, facilitation in reconciliation efforts and monitoring the status of human rights in the province. Vocational skills training in tailoring, calligraphy and handicrafts are given to help these juveniles earn livelihoods after gaining their freedom. Religious and legal education is also a part of the curriculum which would further broaden their horizon especially where their rights are concerned. While SEHR carries out these activities with the funding provided by an international donor agency, the Regional Directorate of Ministry of Law, Justice and Human Rights-Baluchistan assists SEHR in training of police and jail officials on human and child rights, Pakistan Prison Rules and Juvenile Justice System Ordinance 2000.The Ministry regularly monitors the performance of the trained officials and assists SEHR in collecting data on the juvenile prisoners. This comprehensive multi-stakeholder capacity building initiative undertaken to improve the condition and rehabilitation of juveniles through intensive sensitization has enabled the poor and victimized people to find meaning in their bleak lives. the response and role of government was very positive and not only did the government support SEHR in achieving the mutual objectives of the project but also agreed to support the NGO in initiating other projects with Social Welfare and Police Departments. The subsequent collaborations with other government departments are a proof of the success of the first partnership. Another important development which took place during the course of this collaboration is the joint preparation of Child Protection Bill by the Ministry and SEHER. The Bill will be presented in the Baluchistan Parliament by the Ministry and the chances of its approval are bright. If the Bill is implemented, it will be a major policy shift on the part of government regarding Juvenile Prisoners. The collaboration between SEHR and Government is perhaps one of the best examples of a twofold relationship. It clearly shows that not only the programme delivery was productive in nature but also that reform means were mainstreamed and policy level changes emerged as an outcome of the relationship. During the study it was observed that through out the duration of the project Society for Community Support for Primary Education in Baluchistan (SCSPEB) ----- building synergies for education The demand for quality education is well established in Pakistan and especially in Baluchistan where enrolment rates remain alarmingly low. However in the last two decades, Government of Baluchistan has made some attempts at Case Studies 28 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S revamping the education system in the province especially the structure of primary education. There are 22,000 settlements in Baluchistan with only 11,000 primary schools which means that 50% of the population has limited access to primary education. During the course of implementing education reforms, the government realised that it would not be possible to achieve its reforms objectives without involving CSOs as their expertise in social mobilisation of communities is well established and can be applied for government's education reforms. It was decided that most of the schools will be established as informal schools at initial stages. Congruity of goals led to collaboration between provincial government and CSOs in the education sector. The SCSPEB, has been working in Baluchistan for the past fourteen years promoting partnerships between communities and government on a sustainable basis through social mobilization and capacity building. The Society was established as an NGO in 1993 as a result of a successful experiment in which 20 Community Support Process (CSP) schools were set up in Loralai in 1992. Initially Society worked with the technical and financial assistance of the Directorate of Primary Education (PED), Trust for Voluntary Organisations (TVO) and UNICEF and by 1996 had established 360 CSP schools through community participation. The Society's innate philosophy is to promote human development by utilizing community mobilization strategies to establish governmentcommunity collaboration. Society realizes that promoting education as a whole, especially for girls, requires support from all stakeholders: parents, community, schools, education department and local government. It is only through the active interest and sense of shared responsibility of each stakeholder that access to and quality of education can be ensured. In 2001, SCSPEB received the prestigious UN Award from the UN System in Pakistan for its inspirational contribution for promoting female education in the remote rural areas of Baluchistan and for developing the Community Support Process (CSP) model. Society is the only organization in Pakistan to have been awarded this prestigious honour. Other major interventions include establishment of Community Support Process, Village Development Committee, Home Schools, Fellowship Program, Social Mobilization Component, Adolescent Health Life Skills, Primary Education Quality Improvement Programme (PEQIP), Parent Teacher School Management Committee (PTSMC), the Increased Primary School Participation of Girls (IPSPG) programme, and Afghan Refugees Education Project (AREP). The Organization is an inspiring example of fruitful and effective collaboration not only with the government but World Bank, UNICEF, TVO, CIDA, UNDP, ADB and government of Netherlands. Society has worked with government from the very beginning of its inception and most of its projects have direct linkages with the Education Department and Ministry of Education. Over the years, Society has remained steadfast in its aims by establishing over 2400 formal groups/committees with 50% female committees, organized and working in various social sectors for the development of the area. This generated a positive impact and developed an outreach contact with the far-flung areas of Baluchistan where most basic facilities are not available. In villages where formal groups are organized, the SCSPEB had conducted various phase wise trainings to build the capacity of illiterate people to make them effective and efficient partners in developmental activities. These trainings develop a sense of ownership within the local community to maintain the basic facilities provided to their village. SCSPEB believes in community participation for sustainable development and its processes have proved that sustainable development is possible provided communities are involved. Society was chosen by Aga Khan Foundation Pakistan to implement the Releasing Confidence and Creativity (RCC) Programme in Baluchistan. RCC, a USAID funded Programme, focuses on supporting practices and structures in communities, schools, NGOs and the government that effectively promote Early Childhood Development. The RCC Programme concentrates on encouraging innovation and developing techniques that can be replicated by government and NGO partners. For these reasons, the provincial governments have been intimately involved in the planning and support of the Programme. Another collaborative initiative is the Community Girls Middle Schools (CGMS) emerging from the fact that middle schools are not adequate in numbers to provide access to the primary passed girls and existing government resources are not enough to fill this gap. Therefore, the need for an innovative and sustainable model was felt which could provide a middle education facility to the primary pass girls of the rural areas through the joint support and supervision of the government and community. In April 2003, SCSPEB with the support of Development in Literacy (DIL) initiated the pilot project of Community Girls Middle Schools in three districts (Mastung, Pishin and Ziarat) of Baluchistan by establishing 10 such schools (within existing government schools) through public private partnership. Each of the middle schools not only serves the particular village in which it has been established but at the same time also addresses the needs of the primary pass girls in nearly 30 to 50 villages. Before the establishment of the schools an intense activity of cluster identification was done. In this context 60 clusters were identified in four districts (Pishin, Mastung, Ziarat and Quetta) out of which only 10 clusters were found to have potential and were selected for school establishment. Quetta district had been dropped because the identified clusters were not fulfilling the set criteria. Working in the seven districts Ziarat, Pishin, Killa Abdullah, Mastung, Chaghi, Loralai and Lasbela in Baluchistan, SCSPEB has brought revolutionary changes in the classrooms; various training courses have been conducted to train teachers in making learning more interesting and innovative. Since the implementation of the Programme enrolment has increased considerably due to the restoration of people's faith in government schools once again. Government supported the CSOs with all their resources and expertise and the CSOs on their part implemented the project which proved to be a very rich learning experience. Currently the reputation of Society as one of the leading CSOs in the field of education is mainly because of its successful working relationship with the government. As a result of Society's contribution in the field of education, the Baluchistan government is now convinced that CSOs provide the most efficient platform to launch educational projects at the grass root level. 30 NWFP North West Frontier Province The North-West Frontier Province (NWFP) is the smallest in size of the four provinces of Pakistan and is home to the Pashtuns (Pakhtoons). Neighbouring regions include Afghanistan to the west and north, and the Northern Areas and Kashmir to the northeast and east. The NWFP has an estimated population of roughly 21 million that does not include more than 3 million Afghan refugees and their descendants in the province.The major language spoken in the NWFP is Pashto, Hindko and Seraiki. The majority of the population speaks pashto while Hindko is the predominant language in the erstwhile Hazara division and seraiki is spoken in Dera Ismail Khan. The Provincial Assembly of North-West Frontier Province is unicameral and consists of 124 seats of which 2% are reserved for non-Muslims and 17% for women only. There are 24 districts in NWFP. The trend towards higher education is rapidly increasing in the province and the NWFP is home to Pakistan's foremost engineering university (Ghulam Ishaq Khan Institute), which is located in Topi, a town in Swabi district. The University of Peshawar is also a notable institution of higher learning. The Frontier Post is perhaps the province's best-known newspaper and addresses many of the various issues facing the local population. Pashto folk music is popular in NWFP and has a rich tradition going back hundreds of years. The main instruments are the Rubab, mangey and harmonium. C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Environmental Protection Society (EPS) ---- building a better tomorrow Social and economic deprivation besieged Gogdara Village in Swat valley. The community had serious concerns over the dilapidated infrastructure, poverty and gender disparity prevalent in the village. Community Managed Infrastructure (CMI) initiative of EPS & MRDP brought far reaching effects in the village. Street side drains and street pavements costing Rs. 1,655,135 were constructed with the help of a 10% share from the community. Founded by idealistic young university graduates in 1991, EPS is an attempt at raising awareness about planned urbanization and environmental conservation. EPS operates in Pakistan's mountainous areas, which have seen tremendous degradation over the past half century. Lack of proper planning and good governance, increasing population and migration to the region have also added to the degradation of the physical, social and cultural environment of the region. Since its inception, EPS has been working closely with local communities. Field experience has highlighted that local communities contribute significantly towards the physical development of their surroundings, if properly mobilized and if their developmental initiatives are technically supported. Actively promoting social development, EPS facilitates the forming and capacity building of Community Based Organizations (CBOs). EPS believes that sustainable development can only be achieved if all the stakeholders- government, civil society sector and community take a proactive and a collaborative approach Investing in our rural roadways and bridges is more than just investing in concrete and steel; it is also an investment in our future “Kit Bond” “We feel that EPS was very conscientious about its work and was fully involved in planning, designing and implementation, monitoring and repair and maintenance of the project. EPS has also made us realise the value of self reliance. We now look forward to more of such Community Managed Infrastructure initiatives”…community members-Village Gogdara towards development. This philosophy is reflected in all its collaborative with Federal Ministry of Environment GoP, SNPO, United Nations Development Programme, IUED-Geneva University, DFID-British Council, Primary Education Project Government of NWFP, Water Aid, and Community Infrastructure Project. Malakand Rural Development Project (MRDP) initiated in 1999 by the NWFP Government and co-financed by the Asian Development Bank encompassed multi-sectoral areas of development and strove for active participation of local communities. Primary objectives of MRDP were to increase productivity of the low income groups and built capacity of rural women in districts of Buner, Swat, Shangla and Malakand Agency. MRDP required the assistance of local NGOs in area development initiatives for reduction of rural poverty through human resource development, improved social services delivery and development of infrastructure. EPS with its previous history of working with CBOs in the area was the ideal partner for this collaboration. EPS was provided funding by MRDP for the establishment of the Social Organization Units (SOUs) in Swat. The purpose of these SOUs was to actively involve the community in the development process thereby fostering realisation about the value of self-help. The community identified the areas that needed attention and EPS assisted by providing them with operational support. EPS established two SOUs, one in Lower Swat and the other in Upper Swat as its field office to accelerate the project activities and provide easy accessibility and ease to the local communities. EPS prepares work plans for the SOU as it has the responsibility of maintaining the financial records and reporting on monthly and quarterly basis as required by the Project Management Unit (PMU) of MRDP. Besides this, EPS conducts training for capacity building of the communities, assists in resource mobilization of marginalized groups and lastly EPS facilitates other implementation partners in networking with the communities. The essence of synergy comes out very succinctly in this government-CSO collaboration, for both of them it is a win-win situation. The government lacks the administrative capabilities to work in far flung areas, which is remedied by a local NGO's understanding of the culture and region, widespread networking and its extensive outreach. As for the local NGO it gets financial assistance from the government to enable communities of the area to progress from the rudimentary development stages. This particular type of collaboration though very successful in achieving its objectives, has its fair share of controversy. The organization has some strong reservations about the working methodology of the Project Management Unit (PMU). They believe that the basic objective of establishing a separate PMU was to facilitate the CSO so it can work independently of all bureaucratic hurdles. However PMU turned out to be another bureaucracy with that the officials concerned thinking of themselves as superiors; this caused hindrances in the management of the project. EPS is completely at ease with other government departments and pays tribute to them. They believe if CSO is to work only with the departments, it would be a lot more feasible than the current system of working under PMU. Despite on ground successes, this collaboration indicates to attitudinal problems on part of the government functionaries. Pakistan Village Development Programme (PVDP) --- empowering the masses PVDP is one of the dynamic civil society organisations in the NWFP region. Since its inception in 1999, the organisation has undertaken projects that other NGOs often considered unmentionable in a closed society like Pakistan. Its objectives have been to encourage, build and strengthen the technical and management capacity of development organisations (CBOs, NGOs and Case Studies 36 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Government Line Departments), it aims to support as well as develop replicable models of and strategies for sustainable development based on community participation and local resource mobilization. PVDP has also targeted its efforts towards supporting initiatives for sustainable community based gender sensitive development with particular focus on Reproductive/Primary Health Care, Non-Formal Education, Drinking Water Supply and Environmental Sanitation and has attempted to create linkages between different stakeholders including development organisations (private and public) for sustainable development Over the years some of PVDP's major interventions have been Civil Society Human and Institutional Development Programme (HID- CHIP), Swat Kohistan Education Programme (SKEP), HIV/AIDS Awareness, Care & Support Programme, Enhancement of Adolescent Health Life Skills Programme (EAHLS), Life Skill Based Education Programme (LSBE) and Buner Girls Education Programme. PVDP has carried out these interventions with support from international partners such as Civil Society HID Programme (CHIP), Canadian International Development Agency (CIDA), Muslim Care, Catholic Relief Services (CRS/Pakistan) and World Population Foundation (WPF). However, the significant characteristic of all these programmes has been the continuous involvement of related government departments/ministries in all stages of programme design and development. Life Skill Based Education Programme (LSBE) was launched in 2003 by WPF-P in all four provinces of Pakistan through its partner NGOs. Of these the organisation selected for carrying out this programme in NWFP was PVDP. Since WPF-P's funded LSBE needed to be implemented through the medium of Investing in our rural roadways and bridges is more than just investing in concrete and steel; it is also an investment in our future “Kit Bond” “We feel that EPS was very conscientious about its work and was fully involved in planning, designing and implementation, monitoring and repair and maintenance of the project. EPS has also made us realise the value of self reliance. We now look forward to more of such Community Managed Infrastructure initiatives”…community members-Village Gogdara schools, PVDP decided to establish collaboration of an administrative nature with the Local Government, at the district level as well as provincial government, from its very inception. Thereby, ensuring government's involvement as well as assistance at all levels of Programme planning and implementation. The initial reluctance on the part of government was mitigated by conducting a survey of 10 Government schools and demonstrating the gravity and extent of problems faced by adolescents of this country. Consequently, permission from the government for the implementation of the Programme was obtained by signing of an MoU. Besides enlisting involvement of Government in the initial phases, PVDP ensured close and regular participation of government at all levels. Since the organization was to use the premises of government schools for programme implementation, selection of 25 schools (12 boys, 12 girls and 1 madrassa) was done with government's involvement. The teachers required in each school were selected from within the teaching faculty with the full involvement of the concerned school Principal. Even for the development of the Life Skills Manual that was to be implemented in the schools involvement of the concerned government officials was sought and the manual was finalized in light of their feed back. Moreover once compiled the manual was formally approved by the Department of Schools and Literacy. Collaborating closely with government, international partner organizations and local communities through its participatory integrated approach, PVDP has contributed significantly to the development work in the NWFP region. LSBE is a unique collaboration between a donor, government and civil society that has achieved many milestones. It is indeed an evidence not only of PVDP's quality of work but also of its fruitful collaboration with the Government that in spite of NWFP Government's ban on NPOs working in government schools in November 2004, PVDP was allowed to continue its activities in the schools. Moreover, in 2005 National AIDS Control Programme (NACP) evaluated this programme and impressed with its apparent success provided additional funding for extension of this programme to the private sector schools of the province with especial emphasis on creating HIV/AIDS related awareness in the youth. between the government and PVDP has resulted in the professional training of over 160 teachers and personal grooming of over 6000 students in 25 Government and 45 private sector schools of Peshawar. Sensitization of parents and formation of a number of support groups for ensuring successful continuation of this Programme is an added advantage. The case of PVDP proves that the collaboration between government and CSOs is shaping up nicely in NWFP and with government realising that working together, both parties can bring change in a more effective manner. PVDP is quite hopeful that they are very close to bringing some policy level change which will make the collaboration more smooth and efficacious. The stance of government regarding role of PVDP and its work on sensitive issues like these has altered since the progress of the project was made available to them and currently government fully supports PVDP. Today, this productive collaboration Case Studies 38 Punjab Punjab is Pakistan's second largest province at 205,344 km² (79,284 square miles) and is located at the northwestern edge of the geologic Indian plate in South Asia. The provincial level-capital and main city of the Punjab is Lahore. Nearly 60% of Pakistan's population lives in the Pakistani Punjab. Most areas in Punjab experience fairly cool winters, often accompanied by rain. By midFebruary the temperature begins to rise; springtime weather continues until mid-April, when the summer heat sets in. The population of the province is estimated to be 86,084,000 in 2005 and is home to over half the population of Pakistan. The major language spoken in the Punjab is Punjabi. The Provincial Assembly of the Punjab is unicameral and consists of 371 seats of which 2% are reserved for non-Muslims and 17% for women only. There are 35 districts in Punjab, Pakistan. The literacy rate has increased greatly since independence. In 2003, over 53% of the population of the province was estimated to be literate by the Labour Force Survey. The province is home to many well known historical sites including the Shalimar Gardens, the Badshahi Mosque, and the ruins of the ancient city of Harrapa. The Anarkali Market and Jahangir's Tomb are prominent in the city of Lahore as is the Lahore Museum, while the ancient city of Taxila in the northwest was once a major centre of Buddhism. C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Family Planning Association of Pakistan (FPAP) ---- facilitating a progressive tomorrow According to the first census in 1951, Pakistan's population was 34 million but the social and cultural taboos made even the broaching of the subject formidable. Unreceptive to family planning, official circles too were sceptical of the embryo Association's aims. To them it was only a club for few eccentric members. A Volunteer s reminisces, even the Health Department, a top notch institution in Karachi, was against family planning. People, too, were not cooperative. Promoters of family planning were not only hurled with abuses but were also pelted with stones. Only a few dared working in the Family Planning Association of Pakistan. Its success today is a result of tireless efforts and belief. The FPAP symbolizes the voluntary movement for population planning in Pakistan. Its founding members were a group of dynamic and educated women who faced considerable opposition to family planning. Seeking to attain reduction in fertility through improvements in access to and quality of reproductive health services, FPAP as an NGO, initiated its efforts to contain population growth. In order to strengthen the movement it became the 10th member of the International Planned Parenthood Federation (IPPF) in 1953, a year after the World Organization's foundation but continued running on donations and charity with endeavour and persistence for the welfare of the people. The Association has extensive field experience, management capacity, professional and technical competence and above all a corps of committed volunteers who at all levels provide support and fully participate in FPAP's programmes. FPAP follows a holistic approach, which is innovative, flexible and primarily aims at working with and through the people right from the grassroots level to the individuals at the policy making levels. Major intervention areas of FPAP include reproductive health and family planning services, community based reproductive health extension program, reproductive health extension, facts for life program and Islam and Family planning. To control the bourgeoning growth of population, FPAP has been successful in effecting relationships with a broad range of international organizations such as UNESCO, UNICEF, CIDA, UNFPA, DFID (UK), David & Lucille Packard Foundation, Kredit Fur Wiederaufbau (KfW),Oxfam and Save the Children. It also works as a partner with government of Azad Jammu Kashmir, Pakistan Armed Forces and City District Governments of Lahore, Chakwal and Kohat. Today FPAP is the largest non-government organization in the social sector and alongside the government is the key provider of family planning services in Pakistan. In view of the dismal state of reproductive health and family planning facilities existing in Azad Jammu & Kashmir, the Department of Health (DoH) and FPAP joined hands in 1976 for the provision of family planning services to the AJK population through the existing health infrastructure. This collaboration was further strengthened with the assistance of the World Bank under the “Northern Health Project AJK”. Under this project a comprehensive joint venture was launched for provision of family planning services in all districts and Tehsil headquarter hospitals, rural health centres and Mother & Child Health Centres of AJK. Under the MoU signed between AJK Department of Health (DoH) and FPAP, 82 % of the expenditure was to be provided by World Bank through the AJK Government and the remaining 18 % by FPAP. After completion of the project, not wanting to lose this important initiative and recognizing its impact on macro economic development plans and on an individual's quality of life, another development project titled "Strengthening the Reproductive Health/Family Planning Services in AJK" was prepared by the Department of Health, AJK. Acknowledging the time tested AJK Department of Health (DoH) and FPAP collaboration which was central to the success of the initial project, the public/private sector collaborative approach initiated under National Health Program (NHP) was retained. The proposed project aims at continuation and strengthening of reproductive health and family planning services at all health outlets. The AJK Cabinet Development Committee approved the project on March 24, 2003. The Project with a total estimated cost of Rs. 79.798 million, of which 65% will be provided by the AJK government and the remaining 35% by Family Planning Association of Pakistan will be implemented over a period of 48 months. RH&FP services extends over a period exceeding quarter of a century. This is proof enough of success and mutual trust. FPAP contributes positively to achieving the national goals set by Government of Pakistan for improving the quality of life of its citizens with active and effective community participation. This dynamic collaboration has led to the offering of RH and Family Planning Services at 538 locations including through 279 service outlets i.e. BHUs, MCH & RHCs, 61 Private Practitioner's clinics and 151 Community Based Distribution points. Besides, three private hospitals and one Mobile Contraceptive Unit taking services to the clients' residence, other advocacy programmes like girl-child and women empowerment closely linked to the service delivery have benefited some 182 women and children. Four Community Units established one each in Mirpur, Kotli, Rawalakot & Muzaffarabad/AJK undertake advocacy activities at the community level to generate RH&FP clients and support for the project. According to FPAP sources, this is the first example of collaboration where the proposal of a CSO was included in the PC-I of government. This self explanatory example shows the significance of this particular collaboration as it has not only achieved its targets through transparent programme delivery but also brought an important policy level change in the working of government, which was unprecedented before. CSOs should take a leaf out of FPAP's book to develop their own strategies when it comes to work in close collaboration with the Government. The history of this collaboration between FPAP and the AJK Government for Case Studies 42 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Ghazi Barotha Taraqiati Idara (GBTI) --- paving a path to progress The availability of electrical power at an affordable price has long been identified as one of the main hurdles to the industrial and economic growth of Pakistan. WAPDA has continually sought to maximize the country's capacity for hydropower-generation and reduce the ever-increasing burden of imported fuel. However the implementation history of all Mega Hydro Power and Water Reservoir Projects in Pakistan or elsewhere reveals that those responsible for the execution of these projects face myriad of issues during the implementation phase. On one hand they encounter the technical challenges and on the other they face a range of social and economic issues emanating from the displacement of human settlements. While the agencies responsible for the execution of these projects are well equipped to deal with the technical issues they lack the skill and the knowledge required to handle the social and economic dimensions. This realization on part of the World Bank and WAPDA helped create a provision for establishing a project NGO called Ghazi Barotha Taraqiati Idara in the Ghazi Barotha Hydropower (GBHP) project area. The specified project area was scattered over three districts in two different provinces Swabi and Haripur in NWFP and Attock in Punjab. It included 19 main councils having 100 villages with total population of 364,696. Since National Rural Support Programme (NRSP) already had its presence in most of the villages of District Attock, the task of setting up GBTI was assigned to it. For the purpose, an endowment fund of Rs. 100 million was provided by WAPDA in 1995. In addition WAPDA also committed to provide Rs 176 million to facilitate the implementation of Integrated Regional Development Plan (IRDP) for the social and economic development of the area. Against the disruption to the local community the construction work employed about 13,500 local people. Over the course of time the capital influx into the local economy had a significant impact on the economic growth of the area. GBTI was given the mandate to deal with social and economic dimensions that arose as a result of displacement of GBHP affected communities of the three districts. The scope of GBTI's services include, compensation for lost assets of the affectees through land acquisition department; helping the skilled and unskilled manpower of the affected communities avail employment opportunities created by the project; assistance of the involved line departments including WAPDA in timely and smooth processing and payment of compensation claims and finally to launch an Integrated Regional Development Plan to minimise the poverty of affected and other poor communities living in the area. Since its inception till the end of 2002, GBTI has remained largely engaged in monetary compensation to affectees and also helping them to get employment in GBHP. As a first step, GBTI set up an 'Affectees Facilitation Cell' (AFC) which acted as a social mediator to assist various stakeholders of GBHP, particularly WAPDA and displaced communities. Furthermore, to deal with land compensation GBTI facilitated the organisation of a Land Valuation Committee (LVC) for each affected village, comprising a representative of WAPDA, two representatives of the affected village, a representative of GBTI and the Assistant Commissioner who headed the committee meeting. In addition the Land Acquisition Collector (LAC) who had the final decision making authority on rewarding the compensation also participates in the meeting as an observer. Through the stated process GBTI ensured the payment of compensation to around 30,000 affectees belonging to 55 villages. GBTI also facilitated the recruitment of over 8000 skilled, semi skilled and unskilled unemployed people of the area. After having completed the tasks to a large extent by the end of 2002, GBTI diverted its focus on IRDP. Meanwhile GBTI's established AFC continues to deal with the left over land compensation and other issues which continue to surface on a continual basis. To design an Integrated Regional Development Plan for poverty reduction of the displaced community a study was conducted by WAPDA to ascertain those community needs which they were willing to address themselves provided they were given social and technical guidance as well as financial assistance. The study revealed that communities needed skills enhancement to take advantage of growing demand of various services in the market, access to basic health and education facilities, capital development to set up micro businesses, infrastructure development and access to services and information. The study also impressed upon the need to provide equitable job opportunities to local women. To undertake the communities' development in a sustainable and effective manner, GBTI adopted the tried and tested social mobilization methodology of Rural Support Programmes (RSPs), which is holistic in nature and tries to build around those needs that the community members are willing to address themselves. IRDP encompasses the provision of social guidance to communities through organizing them into viable community organisations; capital formation through encouraging communities to save and providing them access to credit facility; infrastructure development; skills enhancement; provision of health care and education and access to modern agriculture technology. Even though the token IRDP funds released so far by WAPDA have been utilized in full, GBTI still continues to implement the development work through its own resources. Plans for continuation of IRDP once again through this governmentCSO collaboration are also in the pipeline. GBTI's successful collaboration with the government in the past and likely continuation in the future owes itself to the joint ownership of the project by the parties concerned. Moreover the attempt on the part of GBTI to keep communication lines open through the holding of regular coordination meetings with WAPDA officials and ensuring their close involvement in the undertaken activities by regular submission of monthly, quarterly and annual progress reports has gone a long way in ensuring a smooth ride. The ex-officio representation of Member Water WAPDA in GBTI's 16-member Board of Directors has also endorsed the involvement of government in all stages of GBTI's project planning, design, implementation and monitoring. GBTI's adoption of a multi-disciplinary approach for their development initiatives, in which their team of development practitioners has worked in Case Studies 44 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S close interaction with the community members and especially the Government, has enabled the organisation to deal with the complexities involved in the social mobilization process in a more transparent and effective manner. Idara-e-Taleem-o-Agahi (ITA) --- spreading light Education for All (EFA) the second of the eight Millennium Development Goals (MDGs) requires children everywhere in the world to at least complete primary schooling by 2015. Education statistics in the Punjab province of almost 84 million people are deplorable even though Punjab has slightly better education indicators than other provinces; it still trails behind in comparison to low-income areas in the region. The rate of participation in the education sector is very low with 47 percent male and 43 percent female primary net enrolment rates. In terms of adult literacy rates, Punjab is also among the lowest in the region, with only 36 percent of women and 57 percent of men considered literate. To improve these appalling figures Punjab Government in 2003 embarked on a wide-ranging reform agenda to improve fiscal management, promote devolution and improve service delivery starting with education. Low family income, high costs of school materials, poor quality of teaching and inadequate infrastructure were determined as the main constraints to providing greater access to education. However, targeted interventions through the reform program are beginning to show results. Primary school enrolment in the province registered an increase of 900,000 children under the first phase of the Education Reforms particularly the girls. Thousands of girl students are receiving stipends, free text books are reaching the students in a timely manner and local community and CSOs involvement is showing encouraging results. Idara-e-Taleem-o-Aagahi (ITA) is a trust based organization that endeavours to promote education as a comprehensive process for human and social transformation. It aims to create an education system which provides quality education without discrimination on basis of gender, class, religion, colour and ethnicity and to address the issue of bottlenecks in education through timely resource mobilization and influencing of public policy. ITA's core programs include the school improvement program, school enrichment program, School Improvement Network Pakistan (SINP), Child Labour Initiatives and Alliance Formation for Scaled Up & Inclusive Action (AFED). ITA with the support of it partners is striving for an education system that is free, accessible, fair and provides quality teaching to the students. US Department of Labour, CIDA, CIAN, IEARN, INTEL, ILO; ESRA, USAID, UNESCO, Ministry of Social Welfare and Special Education and Punjab Education Foundation have collaborated with ITA one way or the other to remove the malaise existing in the current education system. ITA is working with the government on a number of initiatives like the school adoption program, training of teachers of marginalized private schools and enhancing competencies of government school teachers. Punjab Education Sector Reform Program (PERSP), a major initiative on behalf of the Punjab Government has through the Directorate of Staff Development (DSD) launched a Continuous Professional Development (CPD) framework for public school teachers and education personnel. DSD in collaboration with ITA has set up a cluster based concept of District Teacher Educators (DTEs) and for this purpose they developed a core team of District Teacher Educators (DTEs). ITA was chosen by DSD because of its expertise and part history to train some 120 DTEs. In a similar collaboration with Punjab Education Foundation, ITA is working on improving education standards in private schools in marginalized and less affluent areas. ITA provides services for capacity building of teachers from underprivileged private areas through cluster based training workshops. These training interventions are exclusively for low income private schools in urban, semi-urban and rural areas of the Punjab province. Their school adoption programme is yet another example of mutual benefits accrued through synergies affected by linkages with the public private sector. Through this programme the existing infrastructure of government schools is improved with the collaboration of corporations and ITA. While developing the intervention plans and estimating the costs involved, the professional expertise of the corporations, the CSOs, and the government are utilized. the prolific level of development that can be realized through constructive engagement. The government in collaboration with an experienced and a goal driven CSO achieves its goal of imparting quality education through well trained teachers. Whereas, the ITA in this case gets exposure through working with the government which facilitates the CSO in establishing linkages with foreign donors. It involves a mutual understanding between partners at every level of collaboration which basically forms the basis of a successful partnership. This is what exactly happened in the case of ITA where all government departments, be it education department or the directorate for staff development, all government officials were available to ITA with their resources and expertise. In the school development programme particularly, the education department was very happy with the performance of ITA as the CSO has made ground breaking changes in government schools which not only benefited the community at large but also enabled the government to take notice of such improvements and bring these to other schools as well. The improvements in government schools have convinced the government to expand its horizon and involve as many CSOs as possible to come and adopt as many schools as they can so that the chain of good work does not discontinue. It is unfortunate that no policy level change has taken place so far at the government level to make these kinds of collaborations mandatory. However if this team work continues, it is hoped that one day this kind of policy level shift will indeed take place. This collaboration between the government and ITA speaks volumes of 46 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Punjab Rural Support Programme (PRSP) --- empowering communities and strengthening self help The genesis of PRSP can be traced back like other RSPs in the country to the success of AKRSP in early eighties. PRSP was established through a Punjab Government initiative as the fourth RSP in the country in 1998 with a provincial government endowment. It was registered as a nonprofit organisation under Companies Ordinance 1984. The distinguishing feature of RSPs is the institutionalising the concept of social mobilisation and self help which has now become the backbone of almost every development works even in public sector. The areas of PRSP intervention are social mobilisation, human resource development, natural resource management, physical infrastructure building, capital formation through savings and micro credits, social sector delivery in health and education and linkages with government and donors. PRSP's collaboration with Government has been a natural outcome since its very existence emanated out of government support. Since then it has been working as any other CSO for the achievement of poverty alleviation in the rural areas of Punjab through community mobilisation and micro credit. Later education department allocated Rs. 16 million for the establishment of 80 non formal schools in the rural areas. PRSP allocated Rs. 2 million to each of its 8 regions for the establishment of schools. With in a short span of time the organisation was able to establish the targeted 80 schools. Rs. 2 lac for each school were invested in saving deposit schemes and monthly profit was used for running expanses of schools including teachers' salary thus making it a sustainable venture. The success of this collaborative venture led to a subsequent another partnership between PRSP and provincial Education Department whereby another 300 non formal schools were established in the province. Another collaborative endeavour of both materialised when Government through its Khushhal Pakistan Programme allocated Rs. 80 million for infrastructure projects. All projects were to be implemented through participatory approach where communities were asked to share the 20 % of the total cost. This project again proved to be highly successful as the dilapidated infrastructure in the province particularly in rural areas badly needed improvements. The success of these projects brought more collaborative projects to PRSP such as Pakistan Poverty Alleviation Fund (PPAF) signed an MOU with PRSP and funded for its micro credit programme and physical infrastructure programme on a very large basis. The first phase of agreement ran for three years in which PPAF not only provided seed money for institutional support but also gave funds to run the micro credit project and community physical infrastructure project. The project was further extended into 2nd and 3rd phases because of its success and each time the amount of funding was larger than the previous one. Currently PRSP is one of PPAF's most important and successful partner achieving new heights with each passing year. The commonality of development goals and supplementary nature of collaboration has now led the government to entrust PRSP the responsibility to run Basic Health Units (BHUs) initially in rural areas of Rahim Yar Khan District but its operations have extended to five more districts of Punjab. The project was implemented after careful planning in partnership with health department and it has proved to be a successful one manifested by much improved conditions of these BHUs in rural areas. Likewise, PRSP also collaborates with government for their National Programme for improvement of Water Courses to the extent of Punjab where PRSP jointly runs the programme with irrigation department. An analysis of these joint interventions reveals that PRSP's core strength in social mobilisation and ensuring community support has been vital in the success. Other contributory factors to success are the commonality of development goals, umbilical relationship of PRSP with government and clear cut modes and rules of partnership through signing of MoUs. All projects that PRSP implemented with Government were successful as far as the achievement of targets was concerned and the extension of almost all the programmes is a proof to that. PRSP has formed village education committees to ensure the smooth running of its schools whereas in other projects it has formed the project committees and COs to ensure the proper implementation and monitoring of infrastructure projects. PRSP also has its own Monitoring and Evaluation wing that constantly monitor the progress and report to both its own head office and to the government. criticism as well. The biggest criticism is that neither the government nor the organisation on its own volition has so far opted for its external evaluation and actual impact assessment. Another fierce criticism is regarding the micro credit programme where PPAF provides credit amount for 6% interest rate whereas PRSP further disburses the amount to communities for 20% interest rate thus making the poor, poorer the critics say. The health programme of PRSP is also under strong criticism because of the lack of social mobilisation activities regarding the programme. It was believed that BHUs will work more efficiently if communities are to be involved in the process which unfortunately in this case did not happen. PRSP staff is running the show and communities' involvement is anything but visible. The role of Government instead of being proactive has just been that of heavily relying on RSPs without adequate monitoring and impact assessment provisions though marriage of convenience has led to the success of most collaborative projects and satisfactory targets obtained. Despite successes on record, PRSP like other RSPs have their fair share of 48 Sindh Sindh is one of the four provinces of Pakistan and historically is home to the Sindhis. Sindh is located on the western corner of South Asia, bordering the Iranian plateau in the west. Geographically it is the third largest province of Pakistan, stretching about 579 km from north to south and 442 km (extreme) or 281 km (average) from east to west, with an area of 140,915 km².A subtropical region, Sindh is hot in the summer and cold in winter. Temperatures frequently rise above 46 °C (115 °F) between May and August, and the minimum average temperature of 2 °C (36 °F) occurs during December and January. The annual rainfall averages about seven inches, falling mainly during July and August. The 1998 Census of Pakistan indicated a population 30.4 million, the current population can be estimated to be in the range of 36 to 38 million using a compound growth in the range of 2% to 2.8% since then. The Provincial Assembly of Sindh is unicameral and consists of 168 seats of which 5% are reserved for non-Muslims and 17% for women. There are 23 districts in Sindh, Pakistan. Education in the province is widespread and the province has a high literacy rate compared to other parts of Pakistan, mainly due to the importance of Karachi. C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Health and Nutrition Development Society (HANDS) --- helping hands A small scale initiative of one man has over the years become the largest NPO to be working in rural Sindh. This phenomenal success can be attributed to Dr. Abdul Ghaffar Billoo who along with his friends has been working in rural Sindh to provide basic health facilities to the people who could have neither access nor afford these facilities. HANDS, is a non-profit registered organization working since 1979 with a mission to improve primary and secondary health facilities, quality of education and to alleviate poverty through capacity building. HANDS works in public and private sectors and is benefiting more than 2 million people of 5000 villages in districts Hyderabad, Sanghar, Badin, Thatta, Shikarpur, Sukker, Dadu and others. HANDS with a community participatory approach initially worked in health and education but now has extended it's interventions to community development, water and sanitation, credit and savings, gender, advocacy and networking and human resource development and has more than 1,895 Community Organizations (male and female). HANDS has collaborated with both international agencies and government to bring about a social transformation in rural Sindh by empowering the local community. Over the years HANDS has collaborated with World Population Foundation, UNICEF, INFAQ Foundation, The Aga Khan Foundation, The Aga Khan University, USAID, Trust for Voluntary Organizations (TVO) and John Hopkins University USA. At the national level with Sindh Education Foundation, Ministry of Women Development, City District Government Karachi, Government of Sindh, National Commission for Human Development and Education Sector Reform Assistance Program (ESRA). HANDS' different programmes running in collaboration with government are Reproductive Health Programme in 13 districts of Sindh, Tawana Pakistan which is funded by the Ministry of Women & Development Government of Pakistan, Pakistan Bait-ul-Mal and The Aga Khan University Karachi, Releasing Confidence and Creativity (Early Childhood Development) sponsored by The Aga Khan Foundation in collaboration with USAID and is operational in district Hyderabad, The Fellowship School Programme (District Hyderabad) in collaboration with the Sindh Education Foundation (SEF), scholarships to students supported by INFAQ Foundation. Applauding their development initiatives, World Population Foundation (WPF) in collaboration with District Education Department chose HANDS as the implementing partner for their Life Skills Based Education Programme (LSBE) in Sindh. The project aims to improve the health and life skills of the school going youth (2- 17 years) in district Matiari Sindh. After successful collaboration, WPF started the second phase of the LSBE project funded by National Aids Control Program in 2006. To analyze the impact of the programmes, a review meeting was organized in which people directly or indirectly involved in the project, were invited for their feedback. District government officials, religious scholars, parents, Head Master/Mistresses, educators, adolescents and media representatives all candidly appraised the pros and cons of the project whilst impressing upon the need for strong liaisons between the government, public and the private sector for future interventions. When HANDS started working in rural areas of Sindh, their only objective was to reach out to the poor and provide them with basic medical treatment and consultations. It was only when they got first hand information about government facilities regarding health and education that they decided to join hands with the government to improve the situation. Before taking any further step in that particular direction, they revisited their mission and vision statements and incorporated their decision to work closely with the government so that it can be reflected in both letter and spirit in their mission. HANDS is among those few CSOs who have made it part of their mission to collaborate with the government in order to not only bring improvements in the quality of life of poor people but also to assist the government in bringing about positive changes at both policy and institutional level. HANDS' interventions in collaboration with government are proof of both partners success in achieving common goals. The most significant change can be observed in the health sector where they have adopted two Tehsil Hospitals in Rural Malir and Matiari. These hospitals are being run by government doctors but with the supervision and consultation of HANDS through which they not only donated some basic equipment but also helped them in establishing nursing schools where most of the resources were generated by HANDS. These collaborative initiatives were made possible only when government realized that HANDS's only objective is to help out the poor in every way possible. Once the trust was developed then it was a very smooth running and now both parties are very comfortable with each other. Indus Resource Centre (IRC) --- giving a better tomorrow IRC, Kulsoom's saviour was founded on the learning and experience of NGO Resource Centre, a Project of Aga Khan Foundation as its rural model in Khairpur Sindh. NGORC worked for the managerial capacity building of 35 Community Based Organizations (CBOs) through training, networking with government and information dissemination without providing any financial support. The project ended after four years but a few committed employees felt that the full potential of community was not being utilised to the maximum and planned to continue their activities. Ms Sadiqa Salahuddin, former Director of NGORC played an important role in bringing some like-minded people to a new platform where they could work with more freedom. The Case Studies 52 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S platform was named 'Indus Resource Centre'. Building upon NGORC's activities, the Centre started its operations from Khairpur district in 2000 and within 3 months, operations extended to Dadu district. As per their mandate, collaborative programmes with selected CBOs were developed and efforts were made to enhance their individual and institutional capacity. The cross cutting themes included mainstreaming gender, human rights, education, cultural heritage and environment. With the passage of time a new dimension was added to their programme, which effectively changed their course of action. This was designing and implementation of innovative development models. The mission of IRC is to mainstream the marginalized communities and join the struggle for a liberal society through human and institutional development (HID); and refining innovative, contextual and cost-effective community based development models.' IRC is collaborating with a range of stakeholders to facilitate a process whereby the communities will get equal opportunities for growth and participation in local and national affairs while meeting the key development targets at the grassroots level. Various projects have been initiated in close collaboration with government agencies. The major beneficiaries of the interventions are communities, women, youth, government, civil society organization. IRC's program “Quality Improvement Support” to government schools in the villages by working closely with district education departments. IRC inputs include teachers training, reactivation of School Management Committees, infrastructural improvement support, establishment of Learning Resource Centres and the provision of extracurricular activities. Indus Resource Since Kulsoom Channa was a little girl she had dreamt of becoming a teacher but her father, a poor illiterate man, would not permit her. At a tender age she was diagnosed with tuberculosis and the doctors instructed that the only cure was the intake of regular medication. As a naive little village girl, Kulsoom did the unthinkable, she informed her father that she would only take the medication if he allowed her to go to school. Faced with a determined daughter and a life and death situation, the father agreed and enrolled her into Sojhro Junior School when she was eight years old. Kulsoom, while completing middle school, despite initial opposition, she remained undaunted and won respect of teachers and passed exams with flying colours. She developed interest in subjects like 'Girls Education', 'Village Women' and 'Gender Discrimination'. Due to her good English, teachers and students have nicknamed her 'President Bush' in the school. Kulsoom also generates income from embroidery and sewing, which helps her in contributing to household expenses. Centre is playing a central role in facilitating the provincial government's task in provision of quality and cost effective education to the down-trodden of the society by very effectively using the benefits of synergistic partnerships. IRC's basic strength is social mobilization, an element where government is not very strong as it lacks the professional capabilities of mobilizing people and coalescing them into self-help groups. IRC brings the capacity for social mobilization with them which is essential while working with the communities at grassroots level. The teacher training component of IRC is the best example of pooling strengths of both parties. IRC on its part developed the training manual, prepared the training calendar and invited the government teachers to participate in the training. Education department has made sure that not only all the teachers attend but the department also monitors their performance when teachers go back to their schools, implement the new teaching techniques and return to the training programme with the feedback. EDO Education along with his deputies visits all the schools to ensure the proper implementation of classroom techniques. This model looks exemplary where both parties are contributing to improvement in teaching methods with the overall objective of revamping the education system. Although the collaboration is successful at the operational level and IRC is contributing local level changes but no impact on policy could be found as a result of their successful collaboration. IRC on it's part has time and again made various recommendations on different aspects of education governance and pedagogical techniques but due to the complicated bureaucratic procedures and some reluctance from Government, no concrete development has taken place in this regard and the project has been limited to the provision of teachers training and quality education to the students in the selected schools strengthening of teachers competencies and other successful interventions by IRC have not been considered for scaling up or incorporation into the institutionalised government systems. The government's inability or lack of understanding and will to implement 'change' and to scale up 'successful pilots' is a pattern that occurs in most cases and is evident in this case too. Succesful collaboration remains limited to a project approach and application through the system is often missing ISRA Islamic Foundation (IIF) --- enlightening lives The statistics on visual impairment or blindness are staggering. Poverty and blindness are a formidable combination, devastating many people in the developing world incapacitating them with dual disability. Loss of sight often remains a neglected handicap in our part of the world. The World Health Organization (WHO) considers Pakistan as a priority country for blindness prevention and treatment. It is estimated that blindness is prevalent in approximately 1 % of a population of over 160 million. This means that there are more than one and a half million people in Pakistan who are blind. The principal causes are: Cataract - 66%, Corneal opacity - 12%, Refractive error - 11%, Glaucoma - 3%, Others - 8% ISRA Islamic Foundation (IIF), founded by famous Ophthalmologist Dr Ghulam Qadir and his friends, has been working in Pakistan for the last 16 years and although the hub of its activities is Hyderabad but the organization is also working in other parts of Sindh and Baluchistan. The main objective of ISRA is to contribute in the field of education and health. Currently the organization has established one medical college along with a university for Business Case Studies 54 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Education and Information Technology. Other than that the organization has established quite a few hospitals for poor, needy and disadvantaged. Al Ibrahim Eye Hospital Karachi is the brainchild of Dr Saleh Memon, an eminent ophthalmology professor with 30 years of work experience with Jinnah Hospital and Medical College. After retirement, his aspiration was to establish an eye hospital that would cater to the needs of the poor and the disadvantaged. He was approached by Dr. Ghulam Qadir Kazi who had a similar dream of starting a new hospital for the prevention of blindness in the province of Sindh. Initially established on a small leased government hospital located in a Community Centre, this hospital on its present premises near Malir started with 33 beds for eye diseases. To support the hospital, capital expenses were donated by the government, whereas, to meet the recurring cost, donations from ISRA foundation were utilized. The hospital today is among the finest eye hospitals in Karachi with the latest facilities, modern equipment and qualified staff. The distinguishing feature of the hospital is that it is run on pure philanthropic basis and patients are treated totally free of cost. Most of the Karachi's rich individuals and donor organizations including Infaq Foundation are regular donors of this Hospital. The hospital has an outpatient department, state of the art equipment and four suites for Operation theatres with recovery area, surgeon lounge and sterilization area. Al-Ibrahim Eye Hospital has so far treated over 85,000 patients, performed over 6000 surgeries, including 4,200 intraocular implants and 260 vasectomies for bleeding eye conditions, has successfully conducted 16 National and 05 International Eye Camps and latest achievements include the construction of the state of the art OPD Block with 12 clinics. After the success of the hospital in Memon Goth, ISRA Foundation has established two more Eye Hospitals with the same name in Kunri District Tharparkar Sindh and Kharan Baluchistan where eye patients are treated free of cost. The institutional arrangements were similar to the previous hospitals with the government providing the land and the building for the hospitals. ISRA and the government enjoy a very mature long term relationship which is based on core assistance in the form of provision of land and building to ISRA for hospitals. This is a classic example of a collaboration in which the government has secured wider outreach to the ordinary citizens, ensuring better health care facilities and the CSO with growing capacity and resources is playing a vital role in addressing social issues. Although the arrangement is considered to be successful, government facility is being utilized and the CSO on its part is managing service provision with its own resources but there are some missing elements. Government does not monitor the progress at the hospital and neither does it check the condition of the building, maintaining absolutely zero contact since the building was handed over to ISRA. The CSO on it's part did attempt to involve government in running the affairs of the hospital and also tried to contact Pakistan Bait ul Mal for continuous funding but withdrew all it's efforts due to the lengthy bureaucratic procedures of government. There is no denying the fact that Al Ibrahim Eye Hospital is providing free or cheaper treatment to the eye patients from across Pakistan and the quality of treatment and operations is in line with best standards. The government contribution cannot be denied as the availability of main infrastructure has played a vital role in establishing the hospitals in both Sindh and Baluchistan. Marie Stopes Society (MSS) --- collaborating for change The Marie Stopes Society (Pakistan), a non-profit organization was established as part of the MSI Global Partnership in 1991 with funding and technical support from Marie Stopes International (MSI), aiming to provide reproductive health services in Pakistan in close collaboration with the Ministry of Population Welfare and Ministry of Health. The joint interventions to address the health needs of the poor, range from reproductive health clinics, family planning services, and the MCHs (Mother Child Health Centre) in the. During field survey, it was noticed that after MSS upgraded the government health facilities, a committee comprising the EDO Health, Taaluqa Nazim, Union Council members, RHC Medical Superintendent, NGO representatives and an MSI Representative were assigned to supervise the functioning of the units. The Nazim of Thari Mirwah expressed reservations about the regularity and effectiveness with which this committee will be able to supervise the MCH and look after the equipment brought in by MSS. The Nazim insisted that MSS should directly supervise the MCH Centre and inform the committee if any trouble-shooting was needed. This suggestion was not in line with the role that MSS had envisaged for itself and neither does it leave much scope for community ownership. MSS had intended to upgrade the MCH centre and hand it over to the committee. These shifting goalposts are a major encumbrance in their objective of involving the community in this battle for District Khairpur is sparsely populated with an approximate population of two million people the majority residing in rural areas. Agriculture is the main source of livelihood and the overall literacy level of the population is extremely low and even lower especially amongst women. Amidst these conditions of abject poverty, health care is not given much attention especially related to the Mother Child Health. The health statistics present a woeful state; Doctors per 10,000 population on the average are 2.31, the nurses 0.51 for every 10,000 people and there are only 2.54 hospital beds per 10,000 of population provision of basic services. MSI because of its recognised performance and positive effects on the community was nominated to be part of the District Health Management Team (DHMT) by the EDO when it was formed in 2000 and has been regularly attending its meetings. The objective of the DHMT is to strengthen the capacity of health planning and management and oversight at the district level. The DHMT should not be over-estimated as a 'channel for advocacy or meaningful collaboration since its a joint oversight mechanism'. The MSS experience so far shows that government does not view NGOs as collaborators in planning but as a resource that can be drawn upon for promotion of activities. MSI was for Case Studies 56 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S example, actively involved in the DHMT's sample survey of health needs but the impact on government's planning has been negligible. DHMT meetings were held on a quarterly basis and according to them, even when the DHMT meetings were held, decisions taken were not implemented. Although the collaboration examined was not very smooth in the beginning and faced many constraints during the planning and implementation phase, however on the basis of successful programme delivery on MSS's part, it has now engaged in several other joint programmes with different government departments. Other collaborations at the district level include working more closely with the Lady Health Worker (LHW) Programme. LHWs are collaborating with MSS in referrals to outreach camps. MSS has also taken the initiative of inviting LHWs for RH training. MSI has operational links with the DPWO's (District Population Welfare Officer) office. During the PCP research team visit, the DPWO offered the services of doctors who could help at MSI outreach camps. He was particularly keen that TL be included as part of the services being given in Khairpur so MSS could organize camps in rural areas and follow up. He pointed out that as government had only male technicians, women could not come to government camps. MSI continues to coordinate with the DPWO as it has been doing in the past and is utilizing government doctors in its camps. The existing erratic relationship with the government needs to be reviewed extensively for these constraints not only limit and hinder the CSO's work but can also reflect poorly on government and it's willingness and capacity to draw value from these opportunities. This experience shows that no matter how successful the ground performance is, if the relationship is not institutionalised through robust processes and accountability and assessment are not built, long term results are unlikely. Case Studies 58 Northern Areas The Northern Areas or Gilgit-Baltistan is the northernmost region of Pakistani-administered Kashmir. The area west of the Indus River was known as the Gilgit Agency until October 1947. At the last census (1998), the population of the Northern Areas was 870,347. Approximately 14% of the population was urban. A total area of Northern Areas is 72,496 km². There are 6 districts and 7 towns are in Northern Areas. Urdu is the lingua franca of the region, understood by most inhabitants. The Shina language (with several dialects) is the language of 40% of the population, spoken mainly in Gilgit, throughout Diamer, and some parts of Ghizer and other languages includeBalti, Wakhi, Burushaski, Khowar, PashtoThe Northern Areas are divided into six districts in three regions: the two Baltistan districts of Skardu and Ghangche, two Gilgit districts of Gilgit and Ghizer and two Diamer districts districts of Astore and Diamer, . The main political centres are the towns of Gilgit, Skardu and Chilas. The Northern Areas border the Wakhan corridor of Afghanistan to the northwest, the Xinjiang territory of China to the northeast, the Indian state of Jammu and Kashmir to the southeast, the region of Pakistani-administered Azad Kashmir to the southeast and the North-West Frontier Province to the west. The climate of the Northern Areas varies from region to region. Five of the Eightthousand (above 8,000m) peaks of the world are in the Northern Areas of Pakistan. C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Aga khan Rural Support Programme (AKRSP) --- leading towards change AKRSP contributes significantly to the social uplift of the entire country and it's role in the development of the Northern Areas of Pakistan is quite phenomenal. In education, rural development, capacity building of women and men or provision of healthcare facilities, the impact of genuine development effort is visible everywhere. The way AKRSP has instilled into the community the values of self-sufficiency and self-reliance, is a brilliant achievement in itself. The importance that the local communities have started to give to education, particularly of quality, surpasses many of the rural communities in Punjab or other provinces. Aga Khan Rural Support Programme (AKRSP) is a project of Aga Khan Foundation (AKF) working since 1982 in the Northern Areas of Pakistan to eradicate poverty and to improve the socio-economic standards of the community. Over two decades of work with diverse stakeholders including communities, local and central government in Pakistan, international donors, professional agencies, academic and research institutions have given AKRSP a unique perspective. AKRSP on the request of the NWFP government established an autonomous organization in 1989 the Sarhad Rural Support Program (SRSP) to replicate their Rural Support Programme. The success of AKRSP and inception of SRSP soon inspired the creation of similar RSPs across the four provinces. In 2004, there were nine RSPs working in more than 70 of the 106 districts of the country and today they are working with more than 43,000 community originations According to the 2001 household survey conducted by AKRSP in NA, the female literacy rate is 30 % as compared to the male literacy rate of 66 % .Contribution of women to the off-farm per capita income, which is Rs 8718, is estimated to be below 5% but in the on-farm per capita income, which is Rs 6074 their contribution is about 90%. For centuries, women have remained confined to their traditional roles and are severely disadvantaged in terms of access to development opportunities. representing over 1 million households. AKRSP's pioneering work in the Northern Areas (NA) includes the creation of village and women's (VOs/WOs) organizations, growth of micro-finance sector, enhancing government's support to community rural infrastructure projects, natural resource management, enterprise promotion and women's development. AKRSP also has experience of running different projects through public private partnership, which include the livestock improvement project funded by Prime Minister's Secretariat, Agri-business project funded by Agri-business Support Fund, establishment of gems cutting and polishing institute in Northern Areas sponsored by Competitiveness Support Fund and Self Employment project funded by Planning & Development Department of Northern Areas. President of Pakistan launched a package for NA with the primary objective of reducing poverty and empowering disadvantaged segment of the population particularly women. It was felt that the women of the NA have limited role in business and enterprise development whereas their role in farm related activities was more extensive, therefore to bring women into the mainstream development process their income generation skills needed to be enhanced and built. Through this project, the government planned to give financial support and training to some 2000 deserving women. The Planning & Development Department (PDD) of Northern Areas gave Rs 70 million package for the “development of women” to two local CSOs for the execution. One of them was AKRSP. Rs.35 million project spread over duration of one year aimed to promote enterprise culture in Northern Areas by providing business sensitization, business management training, business plan development training and marketing support training to the local women entrepreneurs. Apart from the training, AKRSP also offered master trainers, product development facilities and vehicles for mobility and outreach to resource persons throughout the Northern Areas through its wellestablished network of Women Organizations. A steering committee was established to supervise the execution of the project. The committee developed a monitoring and evaluation mechanism to ensure the timely release of the funds and strict adherence of all the policies regarding the project. In the last two decades, AKRSP has contributed extensively to the development of NA however, these development needs are not only changing but also increasing with time. AKRSP alone cannot cater to the needs of the area and the government finds it an equally challenging task despite having large resources and authority. AKRSP is one the most successful and well-recognized CSOs that has been mobilizing communities towards local infrastructure development with the assistance of the government. Collaborating in the area of “women development” helped both the government and AKRSP in achieving mutual benefits and in having a lasting impact on the lives of poor women. This collaboration has been instrumental in capacity building and sensitization of not just 2000 women but so many families as well. Through self-growth, women will now be less dependent on their families and would contribute significantly to the income generation and livelihood of the family. Financial resources and expertise of the government combined with the indigenous knowledge and rapport of AKRSP with the local community bring to this a credible sense Of ownership and long-term sustainability. Even after the termination of the project in 2007, both parties hope that trainers and the facilities will continue to assist women in their business ventures, subsequently improving livelihood of the people. Joint monitoring and evaluation by AKRSP and PDD moves the traditional service delivery engagement to a more dynamic and a rewarding relationship. In today's challenging environment, synergistic relationship is only way to find dynamic solutions to the complex development issues. Case Studies 62 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Karakorum Area Development Organisation (KADO) --- empowering communities The Northern Areas constitute five districts spread over an area of 72,496 km with a population of 0.880 million. Social indicators in these areas are deplorable with the overall literacy rate of only 33%. For male population it is 40% whereas amongst women it is only 25%. The situation is even worse in farflung districts like Ghanche (14%) and Diamer. There are only 2,026 educational institutes, which include 14 colleges, 4 IT centres and only 1 university. Opportunities for women are far limited as compared to men, especially at professional and the higher education level. KADO is a Hunza based organization working in the Northern Areas (NA) of Pakistan. It was established in 1990s as a Community Based Organization to promote Karakorum handicrafts .Over the years, it has undertaken other projects based on the needs of the community like Hunza Environment Committee, Centre for Rehabilitation of Physically Disabled, I.T. based projects like Internet Provision, Wireless Areas Network in Nagar valley and E village projects in the Hunza valley. With the increasing number of activities, the need for an umbrella organization became vital whose purpose would be to professionally manage and operate the projects. Established in 2006, KADO now also focuses on poverty alleviation and empowerment of women through its Karakorum Heritage Development Programme (KHDP), which helps women from marginalized areas in sustaining their families. KADO in collaboration with AKRSP has started a gem cutting and polishing centre, which will train some 100 women and men in the art of jewellery making. KADO also plans to develop Business Incubation Centres, which will stem into competitive and profitable business ventures. Presidential Programme for NA included a package for Women Development and Empowerment. Planning & Development Department (PDD) of NA designed a “Skill Development” project for empowering women with IT skills. Computer illiteracy is widespread amongst women in the Northern Areas, the objective of this programme is to impart IT skill training to women as a step towards involving them in the development of the society. The project was proposed to be outsourced to a local NGO due to the Government Departments human resource constraints. KADO with its previous experience and expertise in IT sector was the ideal candidate in assisting the government in the establishment of Women Vocational Training (IT Skills) in six districts of Northern Areas. Through this project, 34 selected government & private schools and vocational training centres were equipped with computers. In addition, 3500 women/girls were provided computer training. KADO being the lead implementing agency legally has the option of subcontracting the work to a third party in cases where it deems necessary. Planning of the project i.e. distribution of centres in the districts and site selection is jointly done by Government and KADO representatives. In almost all the identified places School Management Committees (SMCs) have been established by KADO, in some areas the Community Based Organizations (CBOs) played a pivotal role in implementing the project. These CBOs and SMCs deal with day-to-day management related issues. Monitoring of the project rests with KADO, government representative and SMC of concerned schools where IT centre was established. Joint as well as separate visits by KADO representative and research officer from PDD ensure the frictionless running of these centres. SMC charges a minor fee of Rs 50 from the school students and Rs 100 per month from the outside learners to ensure the sustainability of the project after funding from the government ends in June 2007. School teachers are also trained as master trainers. This was to ensure continuity of the training even after completion of the project without incurring any additional cost. This is a unique case study in which the government and a CSO collaborate in an area other than the traditional areas like health, school education, infrastructure etc. This IT initiative on behalf of the government and KADO has provided computer literacy to around 3500 women and girls. Capacity building and empowerment of the women will bring many positive changes in the social fabric of the communities. It is a classic example of a symbiotic relationship, in which the government's contribution goes beyond mere financing. The government along with KADO is actively involved in the training of schoolteachers, module development and in monitoring of the funds received. Another feature that makes it a successful and a constructive collaboration is the sustainability of the project even after the exit of the two major stakeholders. Recognition of the community as a major stakeholder and their involvement has given even more viability to the endeavour. Marafie Foundation (MF) --- building blocks No change in a society is possible without education. The people of Baltistan were trapped in the vicious cycle of illiteracy and poverty. Marafie Foundation is helping them break free from these shackles by improving the existing educational set-up. An in-depth analysis of the state of education showed that there were no facilities for elementary education. At the middle school level, the low standard of education was encumbering their chances of admission in professional colleges and of attaining executive level jobs in the corporate sector and in armed forces. Marafie Foundation is a renowned Kuwait based family philanthropy foundation. Despite the beauty of the area they were aghast at the low levels of development. The low socioeconomic indicators overshadow the natural splendour of the Baltistan. The population surviving on threadbare resources was in urgent need of facilities such as education and healthcare. Pakistan chapter of the foundation was established for welfare of the residents of Baltistan. Despite the presence of fertile Case Studies 64 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S lands people were found living in adverse conditions. The Marafies have donated considerable funds for health care, education and various other projects for the social uplift of the Baltistan Area. Development in these sectors, they believe can bring a vital change in the overall social landscape of the area. Marafie Foundation has focused its attention mainly on health and education sectors. It also invests generously in other community projects and concentrates on the welfare of children and empowerment of women. Extensive consultations with the government and other local NGOs are held to ensure that there is no duplication of efforts. They strive to complement and supplement the efforts of various agencies so that common goal of development remains central to their programmes. The initial task was to acquire and build infrastructure for the schools, for which community involvement was deemed necessary. The community provides either free land or labour for school construction; the idea here was to give them a sense of ownership and involvement in the project. On completion of the buildings, these are handed over to the government education department, registered and well-established NGOs or the community for operation and management. Marafie Foundation continues to support these schools through grants to meet any specific need indicated to it by the management of the schools. Public School Skardu established in 1992. Marafie Foundation arranged the funds for the extension of facilities on request of the school board. As per the growing need to accommodate the increasing enrolment of students, rooms were constructed in different phases starting from 1996. Grant for two rooms has been recently sanctioned and proposal for another two rooms is in the pipeline. A two-storey block comprising of three classrooms and one hall was also constructed in the Government Girls High School which imparts education to some 954 females. Apart from work in the education sector, Marafie Foundation continues to extend funding for provision of equipment and construction of government dispensaries and so far 33 dispensaries have been handed over to the district health department. Marafie Foundation provides funding for schools, local community gives the land and the government undertakes the construction of the additional rooms in schools etc with the support of community members. This collaborating troika is only the beginning in addressing a pressing social problem. Smooth and frictionless coordination amongst the stakeholders; government, the community and Marafie, is essential in improving quality of life of the locals by offering them better health and education opportunities. This collaboration at best can be termed as a “marriage of convenience”, even though the locals have benefited from this engagement yet its long-term sustainability is seriously questionable. Some of the dispensaries handed over to the district health department, on monitoring were found closed. Reacting strongly, Marafie foundation took up the issue with the government and was successful in the reactivation of the dispensaries. This incident substantiates the fact that without active support and monitoring from the government and the foundation, the projects will not flourish. The foundation continues to provide financial support to the government yet without a proper monitoring and feed back mechanism; the partnership would not yield the desired outcomes. Local Support Organization (LSO) Danyore Gilgit --- harnessing opportunities Union Council Danyore, situated 8 kilometres from main Gilgit city and has a total population of 21,000 spread in eight main villages. Village organizations and Women Organizations were established by AKRSP to work on self-help basis for reduction in poverty. Network of VOs and WOs in the union council Danyore needed an umbrella organization with a professional approach to bridge the gap for social development and thus a local support organization was established in 2005. A local support organization is a flexible intermediary organization between AKRSP and other prominent development support systems and grassroots level development institutions including VO/WOs and other village based institutions. Twenty six WOs, 13 VOs and 11 CBOs are members of Danyore local support organization. The relationship of LSOs working in the Northern Areas of Pakistan is highly dependent on government departments as identification of any other funding source is very difficult for such small organizations. Usually VOs, WOs\CBOs identified the urgent development needs of the community which were never realized due to the paucity of funds and the inability to find donors for funding. The Local support organization (LSO) is responsible not only for the management but also for the identification of funding sources for the network. Danyore LSO hired three professionals i.e. a social mobilizer, The Government of Pakistan will provide every type of support to such development organizations. The NGO is working in the right direction to provide help for the poor of the area at the grassroots level, particularly the women folk of the society. (Abdul Latif Khan, Chief Secretary Northern Areas) monitoring and evaluation officer and an accountant whose salary comes from AKRSP. LSO contacted different departments of the government for funds to address the identified needs of the community. The Government's Department of Agriculture wanted to extend its services to improve the socio-economic standards of the people living in the area. LSO's approach turned out to be a big opportunity for the government who not only wanted greater access to the local population but the services of a committed organization for better utilization of available resources. This led to the establishment of collaboration between government and LSO Danyore. In addition to the Department of Agriculture, LSO developed linkages with other line departments like Livestock, Health, Education and Environment but the most important one was with Department of Agriculture. This collaboration raised the performance standards for both the government and LSO Danyore and has Case Studies 66 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S yielded tremendous benefits for the community. Working in close collaboration with Agricultural Department, the LSO has changed the traditional work methods of this Agri community. Ecological conditions were quite favourable for double cropping, growing of off season vegetables through green houses and honey bee keeping but lack of proper processing facilities accounted for loss of considerable amount of livelihood. However after government and Danyore's intervention things changed drastically. Some 600 females were trained in mineral block preparation-a food supplement for mulch animals at three times less the prevailing market rate, 350 village women were trained in processing the fruit and using the surplus in other forms edible forms, poor farmers were provided seeds of vegetables and fruit crops and were also trained in growing off-season vegetables which would ensure revenue streams throughout the year, community members were given training by the Agriculture Department in artificial insemination, poultry rearing, rearing and provision of improved breeds of animals to increase per unit yield of their crops. This collaboration might not look very significant considering the larger picture of government CSO collaboration at the national scale. However the fact that a small level organisation that truly represents the poor community of rural Northern Areas succeeded in making contact with the government officials and a very successful one which proves many points. For example if this approach can be implemented throughout Pakistan, the fate of rural areas can be changed in a very short time because people will contribute on self-help basis. Another conclusion which can be drawn from this collaboration is that the process and service delivery was absolutely transparent as the people who were managing the project belong to the same community and are thus answerable to everybody. This partnership also shed light on the working methodology of AKRSP as it was their initiative to establish LSOs in different areas. RSPs are also working in other areas of Pakistan and if they adopt this approach, the rural development in Pakistan can take a whole new shape in a short span of time. Professional Development Centre North (PDCN) ---A stepping stone The Aga Khan Education Services (AKES) is one of four agencies of the Aga Khan Development Network (AKDN) supporting educational development activities education. AKES currently operates more than 300 schools and advanced educational programmes that provide quality pre- school, primary, secondary, and higher secondary education services to more than 54,000 students around the world. Programmes to improve educational quality have been built into the AKES system since the early-1980s. Fieldbased teacher training was launched in Pakistan's Northern Areas in 1983. School improvement experiments began at the same time in Sindh province in Pakistan, where AKES introduced childcentred teaching methods. AKES is committed to achieving excellence by continuous improvement of its programmes services and processes. Offering superior education to students is perhaps the most important factor in creating a successful future for generations that will have to cope with a rapidly changing environment. AKES focuses upon employing cost-effective and efficient management practices, investing in staff and teacher training, and striving for quality outputs. The Institute for Educational Development of the Aga Khan University was created to provide a permanent institutional base that could sustain initiatives in education. AKU-IED has also been working in collaboration with the Government of Pakistan and other developing countries to help improve the quality of education. AKU-IED faculty has made a significant contribution to the development of public sector educational system in Pakistan, which has been widely acknowledged at federal, provincial and district levels The Professional Development Centre North (PDCN) was established as a joint collaborative venture between Aga Khan Educational Service Pakistan and the Aga Khan University-Institute for Educational Development. PDCN started work in 1999 in Northern Areas in collaboration with all education stakeholders i.e. the government, AKES and private sector in their effort to improve the quality of education. Presently it is working with the generous funding provided by the European Commission and Aga Khan Foundation. The mission of PDCN is to develop and adopt activities & strategies that will lead to improvement in the quality of education in the Northern areas. PDCN aims to work in collaboration with government and local organizations, build local capacity, conduct research to test ideas and influence policy, and develop assessment & evaluation procedures in order to improve the existing practice. The core function of the PDCN is professional development of in-service teachers and Whole School Improvement Programme (WSIP). Key supporting functions include management trainings for school heads, middle and senior educational managers, curriculum development research and women support group (WSG). These activities are playing a vital role in the development process either directly or indirectly. The most striking feature of this training programme is the state of the art infrastructure and learning equipment, for most of the government school teachers, acquiring skills in such an encouraging learning environment is unthinkable. Besides the core Programme, PDCN has designed various courses for professional development of officials, teachers and community of the Northern Areas. It includes eight types of courses, Certificate of Leadership and Management, Leadership and Management workshop for government officials and NGOs of Northern Areas. Modules of these trainings are approved by the AKU-IED after a thorough scrutiny. Government officials are involved in developing the contents of these modules and trainings are conducted in collaboration with officials of government departments. For the development of faculty, potential teachers from government and private sectors are selected and provided an opportunity to get a Masters degree in Case Studies 68 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Education from AKU-IED. To maintain the quality of trainings, it was decided that all the faculty members should acquire master degrees from AKU Karachi. 2877 persons have graduated from PDCN over the last 8 years in different courses with a ratio of 56 percent of females. The increasing inability of governments to fund even the primary cycle of schooling from tax revenue is producing an ad hoc set of 'cost-sharing' arrangements. The Foundation is attempting to turn this unsatisfactory situation to advantage by experimenting with mechanisms, such as collaborations, mini-endowments, which allow parents and communities a wider role in managing and co-financing their children's education within specific cultural, social and economic contexts. UNICEF launched a Programme Child Friendly School, in collaboration with the government for improvement of 40 schools. These government schools are being improved by the collaboration of PDCN. UNICEFs satisfaction with the existing setup has increased the funding for the schools as well as the number of schools for improvement up to 55. Deputy Director Education and his staff have been provided training by PDCN and training modules, planning and monitoring visits are all prepared jointly. Furthermore Mother School Committees have been formed along with the School Management Committee (SMCs) to improve the schools. Federal Government High School Kashrote situated in the heart of Gilgit City is one success story among many. This 34 room school spread over an area of 34 kanals is imparting quality education to some 950 girls from prep to grade tenth. All the twenty two teachers were provided on job training for a year by PDCN. The school administration has also been provided a mobile library facility by PDCN. Principal of the school who had received certificate of Leadership and Management from PDCN was conferred upon the Presidential Award for Best Performance for her commitment and dedication. The Government, faculty, parents, and children all play a vital role in the development and operation of AKES programmes. This synergistic philosophy is supported by AKES's educational approach of enhancing academic instruction with a wide spectrum of extracurricular activities. Collaborating with several partners, the Aga Khan Foundation network of organizations brings forth a positive change in the existing educational setup. The collaboration between Education Department and PDCN has proved to be a successful one where both parties are mutually contributing towards ultimate goal of improving the education system of the country. Case Studies 70 Azad Jamu & Kashmir Azad Jammu and Kashmir is part of the Pakistani administered section of the state of Jammu and Kashmir, along with the Northern Areas; its official name is Azad Jammu and Kashmir. It covers an area of 13,300 km² (5,135 mi²), with its capital at Muzaffarabad, and has an estimated population of almost 4 million people. Azad Kashmir is nominally autonomous, with its own elected President, Prime Minister, Legislature, and High Court. The state is divided into two administrative divisions which in turn are composed of eight districts. Azad Kashmir is cold, mountainous in the North whilst it has a hot and subtropical climate in the southern Mirpur regions. Area Development Organisation (ADO) --- broadening horizons These noble intentions of Mr. Sagheer, the CEO of ADO led to the genesis of a cluster based organization which strives for the social and economic prosperity of the Muzaffarabad District. Established in 1998, by mutual collaboration of International Fund for Agriculture Development (IFAD) and UNDP, ADO engages people at the grass roots level for social and economic development. Although this organization initially worked only in Kaimanja Union Council but now its outreach has been extended to the whole of the Muzaffarabad district. ADOs sectoral area of activity includes primary education, social organization, disaster relief and physical infrastructure development. Major donors include National Education Foundation (NEF) and CIDA. Key interventions include a micro-credit project, link road project, vocational training project, shelter home project and primary education program. ADO has been instrumental in creation of many CBOs in the Muzaffarabad the purpose of which is to involve the local community in all spheres of development. Education is one area that needs attention on an emergent basis for there are villages in Muzaffarabad district where absolutely no means of education are available. ADO with assistance of NEF has launched the community model schools project. Essentially this scheme was established with the aim of reviving and revitalizing ailing government primary schools through coordination and mobilization of parents and community. So far, 12 schools have been established in different union councils of Muzaffarabad where both girls and boys are provided quality education by teachers trained in OPF College on behalf of NEF. Both ADO and NEF jointly identify needs based on community requirements and willingness to adopt the project. In this tri-partite collaboration the community is responsible for planning the location of school, fee structure and nomination, remuneration and monitoring of the teachers. ADO is responsible for the establishment of the Community Education Committee (CEC) which monitors the operational and the financial aspects of the project. NEF is responsible for the timely release of funds for the school, training and monitoring of the teachers and provision of books/uniforms for the students. To ensure the long-term sustainability of the schools it was decided that the community would be encouraged to contribute to the project in the form of either savings or through education fees. ADO established a community school in 2001 in Palhotar Community Union Council Langar Pura, which was handed over to NEF in June 2002.This school facilitated more than 150 students from three nearby villages Palhotar, Laya and Nagar. As per the agreement, the community donated land. Playing an active role in the management of the school the CEC meets up at least once in a month to discuss the matters related to the school like attendance of students, drop-out rate, finances, oral/verbal test of students and discipline related matters. Monitoring of the activities is done collectively by ADO representative and NEF coordinator. ADO and NEF together are performing a pivotal role in provision of basic education for all through multiple delivery systems with special focus on disadvantaged communities and girls by direct support to schools in the form of grants and loans. This is a mutually rewarding collaboration that brings together the key stakeholders i.e. Federal Directorate of Education, parents, teachers, children and ADO for the eradication of illiteracy. The collaboration can be termed equitable since both partners bring something of value to the collaboration. Government essentially through funding and expertise while ADO implements and monitors the project. Upfront it comes out as a typical “contractor- client relationship” in which the government has outsourced a project to a CSO and beyond the project there is no interaction between the two players. However in this case, though the government funds, its role is far more complex than that of a mere regulator. NEF besides regulating plays a vital role along with ADO in involving the community to ensure sustainability and viability of the project. Case Studies 74 Findings of the Study C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S In Pakistan's development scenario, one of the most often highlighted chasms is the one that exists between government and the civil society sector. The country's history presents at best a mixed landscape of a constructive engagement of the two. However, over the last two decades the civil society sector in Pakistan has emerged as a significant force in promoting social and human development. The government has also come to the realisation that only by partnering with civil society can the country's gigantic social concerns be effectively addressed and its development objectives adequately met. Acknowledgement of the same can be found in various policy papers of the Government of Pakistan such as the Poverty Reduction Strategy Paper (PRSP), Vision 2015 and Education System Reforms Program (ESR) etc. Examples of successful public-private partnerships and collaborations in social development initiatives in other countries have also played a part in encouraging government-CSO collaboration in Pakistan and manifesting it as a positive and tangible reality. Today, this shifting paradigm of cross-sector collaboration in Pakistan owes itself to the combined effort of both these internal as well as external factors. Another impetus to the norm of Government-CSO collaboration was provided by the concept of Rural Support Programmes (RSPs). This unique idea of RSPs, set up as hybrids with non government legal status and yet very close government involvement; emanated out of one of the most structured approaches to poverty reduction by the Aga Khan Rural Support Programme (AKRSP) implemented in the northern areas of Pakistan since early eighties. The resounding success of AKRSP model prompted the Government of Pakistan to replicate the model in other parts of the country. Today the network of RSPs consist of ten organisations, which include five major RSPs and five other similar nonprofit organisations and have mobilised almost one million people who are members and approximately 72,000 Community organisations (COs) formed for both men and women. RSPs aim to reduce poverty and improve the quality of of life of rural communities by harnessing their potential to help themselves. The approach involves mobilising communities and supporting them to improve infrastructure, access to credit, raise farm productivity, and develop enterprise and their livelihood. Some of the prime examples of RSPs have been included in the case studies section highlighting the collaboration aspect. AKDN-PCP joint effort aims at exploring the nature and scale of this paradigmatic shift and to 'research and document examples of good and mutually rewarding government-CSO collaboration in development in Pakistan' with a few find ways and means to foster stronger and more effective collaborations. During the course of this research which spanned over a brief period of four months and involved the documentation, analysis and showcasing 18 case studies, the following observations were made: 1. Initial survey of government CSO collaboration began with a bigger canvas keeping in view the diversity of CSOs for the purpose of identifying cross sector collaborations. The exercise could not yield encouraging results as an overall response rate to questionnaire was 5% from the government and 25% from the CSOs. It could only be inferred that that either due to the absence of significant collaboration between the two sectors, there simply was not anything to report or any previous or existing collaboration were perceived by the concerned parties to be insignificant in nature, scale and outcomes so as to merit any mention. 2. From the data obtained, limited examples of constructive interface between the two sectors could be identified. In a large percentage of cases, the nature and dynamics of cross-sector collaboration appeared to be following conventional unidimensional lines. With most of the reported collaborations manifesting similar patterns, mode of functioning and terms of reference, only a few stood out as significantly constructive and vibrant collaborations. The existing state of affairs may primarily be due to the reason that in an environment where the civil society sector generally considers the government as unresponsive, allegedly corrupt and coercive and the government regards the CSOs as disreputable and unreliable, any change in the existing paradigm is likely to take time. The very few credible examples of equitable collaborations identified during the course of this study is evidence not only of the fixed perceptions each sector has about the other but also of the somewhat pre-determined framework in which cross sector collaborations occur. 3. It is a known fact that the CSO context in Pakistan encompasses a wide realm and provides a host of services to society in a variety of areas. However, it was noted that the government and broader civil society such as professional associations, media, citizens groups, right based labour unions, trade unions etc though found to be engaging (some times confrontational) with each other for mutual co-existence but the nature of relationship vary from mere engagement to co-option but not mature collaboration as such. Good government -CSO collaborations were found to be mostly in service delivery type interventions of typical development NGOs in areas such as health, education, water, sanitation, physical infrastructure and the like. The conventional project based service delivery mode is probably due to the fact that, it has a relatively well defined process, results in the most immediate and concrete outputs and the CSOs involved in the process are, by their very nature of operations, not a source of any serious threat to the government and its existing policies and are rather complementary. Graph 4: Relationship between Government and Civil Society Infrastructure and finance 22% Finance and technical 50% Infrastructure and technical 28% 4. For the last many years the civil society sector in Pakistan is playing a vibrant role in advocacy for basic human rights, consumer protection, civil rights and the like. However, from the data obtained no significant evidence of effective collaboration of civic rights organisations with the government could be found. Apparently, this absence of significant collaboration may be attributed to both sectors. Case Studies 78 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S On the part of government, CSOs that venture beyond service delivery and into advocacy and human rights tend to be perceived as being on a confrontational course with the government. Government opinion therefore favours welfare associations or service providers over civil rights which are often labelled as antistate or following foreign agendas or fifth columnist. Whereas CSOs acting as citizen representatives and advocates of civil issues, do not wish to compromise their independence by collaborating with the government. Moreover, organisations of this sort tend to get support more from donor agencies. This in turn enables them to work freely as lobbyist for rights based causes. 5. An analysis of the documented best examples as case studies has revealed the existence of different types of cross-sector collaborations each having its own defining characteristics and mode of operations. Details of these are provided as under: 5.1 Contractor-Client Relationship Rooted in tradition this relationship is essentially defined as the government awarding grants to a CSO for the execution of an assigned task or project activities. In Pakistan, a pervasive threat to the sustainability of civil society organisations is the lack of a constant and steady inflow of funds. Therefore, a CSO at times in its search for funds may end up compromising its organisational goals and objectives for ensuring financial viability. In these situations the decision to accept the role of the government as that of a patron becomes for the CSO, the only available choice. The quality of the consequent monolithic engagement between the CSO and government is neither enabling nor asset building. In this unbalanced relationship, the organisation's involvement in the planning and design of the intervention and assessment after its completion remains almost non-existent. The stated objectives, area of focus, procedural framework and desired outcomes are determined by the government with little or no input or participation from the CSO. The organisation is selected primarily as a vehicle for service delivery through formal tendering procedures. On the other hand, the customary perception on the part of the government that the CSOs primarily aim to profit from government funds and thus must be tightly controlled to thwart irresponsibility, prevents the government from adopting any other role than that of a regulator. This nature of collaboration previously found to be quite widespread, now appears to be on the decline. This change in status quo owes itself to the change in attitudes, perceptions and expectations of the two sectors. In the present study the existence of this collaborative model in only 17% of the documented case studies also provides corroborative evidence of changing strategies and a desire to re-define traditional roles. 5.2 Donor Driven Relationship: Each year the government allocates a certain percentage of revenue in the annual budget for development related activities. These allocations are supplemented by the funding provided by international donor agencies and bilateral assistance, aimed at facilitating the government in the execution of its development initiatives. However, in recent years international donors and funding agencies have adopted policies that ask for collaborations with civil society organisations. This is in line with their role of promoting the civil society sector as an implementing partner in community based development projects and is based on their acknowledgement of this sector as an effective partner in social development. Over the last decade organisations such as the World Bank, UNDP, DFID and USAID appear committed to institutionalising linkages between the government and civil society organisations. For this reason their Country Assistance Strategy (CAS) documents particularly refer to the inclusion of and interface with the civil society sector for all development related initiatives. Today, funds given to the government by these and other similar agencies for development initiatives come with conditionality for inclusion of CSOs in programme activities. It is perhaps as a result of this emerging paradigm that institutions such as the Pakistan Poverty Alleviation Fund (PPPAF), National Commission for Human Development (NCHD) and Devolution Trust for Community Empowerment (DTCE) and Khushali Bank all have a strong nongovernmental stakeholder component in their programmes. As for CSOs, this donor drive acts as an impetus for collaboration with the government in two distinct ways. Large CSOs aspire to become implementers for programmes led by development support agencies and bilateral or multilateral donors, for these projects allow CSOs to charge costs, overheads, salaries as subcontractors. Whereas, CSOs that are relatively new players in the game are aware that successful collaboration with the government can act as a very good reference, thereby enabling them to seek direct funding from national and international donors sometime in the future. For them a successful collaboration with the government paves the way for a fruitful partnership with an international donor organisation. In the given study, this type of cross-sector collaboration was found to be prevalent in 17% of the documented case studies. Case Studies 80 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S 5.3 Marriage of Convenience Triggered by common goals, this essentially symbiotic relationship is based on an acknowledgement on the part of both the CSOs and the government of each others role in national development; an appreciation of each others strengths and a mutual respect for each others indispensability. The defining feature of this cooperative collaboration is a pooling of institutional knowledge, resources (financial, technical and human) and expertise by the two parties. Typically, in such cross-sector collaboration the interest of the government in collaborating with the CSOs lies in the fact that involvement of the local community plays a defining role in ensuring successful execution as well as sustainability of an intervention. Whereas, for the CSOs collaborating with the government guarantees easier access to government related support services which facilitates them in the successful implementation of locally needed social services. In such a scenario the government measures its engagement with the CSO in terms of grant in aid, amenity plots, land on lease, and contribution to endowment fund, logistical support, permission to work in a certain area (for instance, prisons, schools, hospitals) or greater technical support. Whereas, a CSO brings to the table its firmly entrenched local roots, indigenous knowledge, both in depth as well as wide spread access to communities, social mobilization skills, ability to address age old problems in innovative ways, information base about recent developments, latest trends and new research in the concerned area of focus, regular and rigorous monitoring mechanisms and documentation and record keeping abilities. In this collaboration both parties are fully cognizant of the benefits that such a collaboration accrues to each other. The government realizes that collaboration with CSOs will lead to the utilization of its resources both financial as well as technical in a far better and more cost effective manner. Whereas, a CSO is aware of the vital role that collaboration with the government can play in its struggle for legitimacy, social recognition and wide scale acceptability of its activities. In the present study in 65% of the documented case studies, this cooperative collaboration appeared to be guiding the mode of operations. 6. A review of the prevailing rate of the different types of cross sector collaborations mentioned above indicates a distinctive change in the traditional roles that have defined cross-sector collaborations in Pakistan's social development scenario. Initial inroads made in this largely un-chartered territory were characterised by either unbalanced collaborations with one party playing a dominating role over the other or with extrinsic rather than intrinsic, need based factors playing a major role in initiating collaborations. However, what is coming forward now is a burgeoning willingness for joint ventures. This is largely based on the realisation that for the mutual benefit of the concerned partners as well as for ensuring that people are better provided for, finding common grounds and compatible ways of working are an absolute essential. At present the dynamics of this emergent trend appear to be governed by an aspiration of sustainable social development in the country with a focus on mutually rewarding consequences, avoidance of potential areas of conflict and desire for enhanced credibility in the eyes of the other. 7. Although, policy formulation is essentially the prerogative of the government; input in its formulation is the right of all concerned stakeholders. Civil society organisations with their local indigenous knowledge can play a critical role in getting the voice of the people heard in the higher forums of policy formulation. Whereas, at the same time involvement of the civic sector in the process, provides the government assurance that its policy framework reflects the aspirations of the people and responds to their needs, which will in turn ensure a greater degree of compliance at the time of its implementation. In spite of the obvious significance of such a collaboration and the fact that it appears to be scaling the very heights of cross-sector engagement, only 1% of the cases in the present study provided evidence of a relationship where the two parties were jointly involved in policy formulation. However, here this low prevalence rate should not be attributed primarily to an initial reluctance on the part of government to open doors to the civil sector. Rather, it should also be kept in mind that the process of policy input lies at the higher end of social development processes. Therefore, only those civil society organisations can effectively contribute in this process which have reached the level of professional maturity, which enables them to give sound intellectual input in the process. This occurrence of strategic government-CSO collaboration although at present quite limited should be viewed in the context of an expressed willingness on the part of the government to involve CSOs in policy dialogue and the increasing ability of the CSOs for using their variant practical experiences for viable input and feasible suggestions in policy development. 8. During the course of this study, it became apparent that GovernmentCSO collaborations exist on a spectrum with one end marked with a uni-dimensional approach focused on time bound hard core delivery projects and the other characterised by collaboration in policy and planning occurring in an atmosphere of equity, transparency and mutual harmony. It was also noted that a CSO can have varying types of collaboration with the government at different Case Studies 82 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S points during its life cycle. In as much as a successful collaboration is determined in terms of, 'getting the work done' the different modes of engagement reviewed in the course of this study will have to be considered successful for they have all succeeded in achieving the specified objectives, meeting the targets and completing the concerned project interventions on time. However, a distinct shift in trends towards a symbiotic coexistence is evidence enough that a truly successful collaboration is considered to be one that is characterised by, sharing of knowledge and relevant information, pooling of resources, introduction of mechanisms for institutionalising closer coordination between the two, inclusion in policy dialogue and exploration of possible avenues for joint collaboration for continued and sustainable social development and citizen empowerment. 9. An analysis of the documented case studies reveal that collaborative endeavours exist between different types of CSOs on one hand and different levels of governmentdistrict, provincial and federal, on the other. This interaction between a certain type of CSO and a certain level of government is determined principally by the nature, geographic focus and objectives of a certain intervention. During the course of the study it was observed that, in spite of the inherent differences in the type, nature and scope of these cross-sector engagements the issues voiced as having a detrimental effect on the success of collaboration were the same across the board. The challenges reported to be faced by CSOs during their interface with the government essentially consisted of: a) Continued involvement of the government in all stages of an undertaken intervention is essential for making collaboration successful. However, in any joint venture the government officials designated with the task of maintaining close and constant contact with the concerned CSO is generally so overloaded with other work that this collaboration with the CSO fails to get either due importance or the required level of priority. The communication gaps between the two sectors are further widened when in line with government traditions the designated government official interacting with a CSO is transferred. In such cases, the delay in appointment for the vacant post and the time needed to orient the new person with the dynamics of collaboration greatly hinders the smoothness of the process. In this respect, the replacement of a prodevelopment government official by one who is sceptical of the role of CSOs in social development creates another hurdle. b) Policy framing is the job as well as the privilege of government. However, any sudden changes in policy framework especially in events when the concerned Civil Society sector is neither involved nor informed about the same can seriously jeopardize any ongoing crosssector collaborations. More so, since in accordance with new developments the CSOs have to re-plan their activities and re-design their strategy that requires time as well as resources. Besides this, since in a cross- sector engagement it is the CSOs that engage with the community, any changes in policy may also alter the commitments made by the CSOs with the community members. This besides creating unpleasantness may also prove detrimental to the long term credibility of a CSO. c) In collaborations marked with the government acting as the financer, delay in the release of instalment of funds is a recurrent problem. The lengthy, cumbersome, time consuming, complicated bureaucratic procedures make it quite difficult for the CSOs to access the available financial resource in time. This creates great financial burden for the CSOs since they have to ensure timely execution of the undertaken intervention. The government on the other hand was found to have the following reservations: collaboration which apparently begins on a high note of close interaction soon fizzles away. The result is a situation where the interactions between the two sectors are few and far between with the government gleaning its share of information about the project from the material provided by the CSOs on an infrequent basis. b) CSOs play an important role in creating awareness in the community about different issues. However, in most cases these organisations over emphasize the issue. Consequently, the issue ends up attracting far more attention than it actually deserves. This at times results in arousing the communities on a confrontational course with the government. This exploratory study while confirming the need for strong and effective collaborative arrangements between government and civil society organisations, also highlight issues and challenges involved. It is hoped that on one hand showcasing these inspiring examples of collaborations will encourage others to follow suit and on the other it will generate discourse and debate amongst stakeholders on how to foster the collaborative spirit and further improve the existing collaborations stronger and more effective. a) There is an absence of continued effort on the part of CSOs to keep the concerned government officials involved during different stages of a project's implementation. The Case Studies 84 Annextures Activity To identify good and mutually rewarding collaboration for development of Pakistan Research Matrix for AKDN 's Civil Society Programme Sub Activity Target Groups Research Tools Identifying the Letter to EDO (CD) all collaborations between Government Pakistan Govt. and CSO Civil Society NPOs applied for Organizations certification to PCP Assumptions and Risks Low response of Government Officials Low response from CSOs Identification of Indicators that define strong and effective collaboration Government Civil Society Organizations Government Civil Society Organizations Develop Questionaires Selection of sample stratified random sampling Government CSOs Documentation of the entire informations Output List of Govt. CSO collaboration throughout Pakistan NPO networks Earthquake Reconstruction and Rehabilitation Authority (ERRA) Analysis of International models Flag a few questions on various websites like PCP, Gateway, Net NGOs Meeting with NPOs or network of NPOs having partners exercising Govt. CSO collaboration Meetings and discussion based on the list of indicators Review of Questionaire from any development professional Sample selected Questionaire through Interviews Questionaire through FGDs Unwillingness of NGOs to use their websites Questionaire for Government Officials Unrepresentative of all the provinces Questionaire for Civil Society Organizations Material for case studies Material for case studies Bad weather, Difficult access to remote areas of AJK and Northern Areas Unavailability of concerned persons Data Collection Recording observations Final write up List of indicators for Low respose from the effective Government Government and CSO collaboration Incompatibility with international models Draft of case studies Editorial work Finalized case studies Case Studies 86 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Pakistan Centre for Philanthropy January 26, 2007 AKDN-CSP-4.1 Proforma for Govt.-CSO Collaborations 1. Name of respondent: ______________________, Designation: _____________________, Date filled: ________________ Department: _____________________ Organisation: ______________________________ 2. Title/ name of the collaboration activity: _____________________________________________ 3. Name of the collaborating Partners (with name) ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ _________ 4. Need for collaboration ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ _________ 5. Objectives of the collaboration ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ _________ 6. Collaboration initiated by: (please tick) Govt. / CSO/ Beneficiary Community 7. Terms of Partnership/ collaboration signed: (please tick) Yes/ No (if yes, please attach a copy) 8. Duration of the activity (months): Planned _________ Time frame: From _____________ To _______________ 9. Financial resources involved (Rs.) Govt. CSO Beneficiaries TOTAL 10. Geographical Coverage: (please tick) 11. List down all locations (District wise) Planned/ committed _______ _______ _______ _______ Actual __________ Actual/ recieved _______ _______ _______ _______ village/ UC/ tehsil/ district/ province/ country 1) __________________ 2) __________________ 3) __________________ 4) __________________ 4) ___________________ 6) ___________________ 12. No. of direct beneficiaries: Males ______ Females ______ Total ________ 13. No. of beneficiary households ________ 14. Type of partnership: (please tick) equal partners/ contributing partners/ contractor/ sub-contractor 15. Involvement of CSOs and beneficiaries in: Planning Implementation Post completion/ Maintenance Monitoring Evaluation CSO Beneficiaries ______________ ______________ ______________ ______________ ______________ 16. Reporting mechanism: Progress: (please tick) monthly/ bi-monthly/ quarterly/ six monthly/ annually Financial: (please tick) monthly/ bi-monthly/ quarterly/ six monthly/ annually (please attach reporting formats if any) 17. Targets: Planned: _________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Achieved: _________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 18. Any litigation involved: (please tick) Yes/No (if yes, give details) 19. Relevant project officer in Govt: (Name and designation) ________________________ 20. Relevant project officer in CSO: (Name and designation) ________________________ (Signature of respondent) Case Studies 88 C O L L A B O R AT I O N B E T W E E N G OV E R N M E N T A N D C I V I L S O C I E T Y O R G A N I S AT I O N S Annex III Short-listed organisations for field survey and interviews 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. Participatory Integrated Development Society (PIDS) Society for Empowering Human Resources (SEHR) Society for Community Support for Primary Education in Baluchistan (SCSPEB) HANDS Indus Resource Centre (IRC) ISRA Islamic Foundation (IIF) Marie Stopes Society Pakistan (MSS) Environment Protection Society (EPS) Pakistan Village Development Programme (PVDP) Family Planning Association of Pakistan (FPAP) Ghazi Barotha Taraqiati Idara (ITA) Idara Taleem o Aagahi (ITA) Punjab Rural Support Programme (PRSP) Aga Khan Rural Support Programme (AKRSP) Karakorum Area Development Organisation (KADO) Marafie Foundation (MF) Local Support Organization (LSO) Danyore Gilgit Professional Development Centre North (PDCN) Area Development Organisation (ADO) Mountain and Glacier Protection Organisation (MGPO) Cooperation for Advancement Rehabilitation and Education (CARE) Sudhaar Sindh Rural Support Organisation (SRSO) National Rural Support Organisation (NRSP) Balochistan Rural Support Organisation (BRSP) Case Studies 90 About the Centre It is this vision of a galaxy of eminent citizens of the country, now on the Board of the Centre, which helped established this only infrastructure organisation dedicated to the cause of philanthropy promotion. Pakistan Centre for Philanthropy (PCP) emanated out of an original research on philanthropy and is an outcome of recommendations of 'International Indigenous Philanthropy Conference of 2000'; attended by His Highness the Aga Khan and President Musharaff, who supported the idea of fostering an enabling environment for civil society and creation of PCP to promote structured and strategic approach to enhancing philanthropy for social development. PCP is an independent nonprofit support organisation with a mission to promote the volume and effectiveness of philanthropy for social development in Pakistan. The Centre is licensed under section 42 of the Companies ordinance 1984. Instead of getting into the direct service delivery mode or making donations, PCP being a support and facilitative organization, seeks to facilitate altruistic efforts of others i.e national and international donors (individual, corporate & diaspora) by establishing effective linkages between the donors and nonprofit organisations (NPOs). This requires bridging the information and credibility gap that exists in the sector and is often a major impediment in the promotion of philanthropy. In line with the vision and mission and to achieve the objectives, PCP has designed innovative programmes (i) standard setting Nonprofit Organisation Certification (ii) Philanthropy Support Services: mobilizing corporate philanthropy for education under Public Private Partnerships (3Ps) and an online web based development market place Philanthropy Portal (2P) Give2Pakistan (iii) expanding the philanthropy knowledge through evidence based Research and (iv) Communication and Advocacy to enhance societal understanding of philanthropy and development. Pakistan Centre for Philanthropy 1-A, St 14, F-8/3 Islamabad Tel: (9251) 2855903-4, 2855078-9 Fax: (9251) 2855069 Email: [email protected] Website: www.pcp.org.pk