Canadian Banks 2011 Perspectives on the Canadian banking industry www.pwc.com/ca/canadianbanks
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Canadian Banks 2011 Perspectives on the Canadian banking industry www.pwc.com/ca/canadianbanks
www.pwc.com/ca/canadianbanks Canadian Banks 2011 Perspectives on the Canadian banking industry The firms of the PricewaterhouseCoopers global network (www.pwc.com) provide industry-focused assurance, tax and advisory services to build public trust and enhance value for clients and their stakeholders. More than 163,000 people in 151 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice. In Canada, PricewaterhouseCoopers LLP (www.pwc.com/ca) and its related entities have more than 5,300 partners and staff in offices across the country. 2 Canadian Banks 2011 A message from our CEO Chris Clark PwC is pleased to present the 2011 edition of Canadian Banks. 2010 was a year of continued strength for the Canadian banking system, with the World Economic Forum naming Canada’s banking system as the world’s soundest for the third consecutive year. Canadian banks have surpassed expectations during a tumultuous time in the banking industry and they are now in an enviable position to actively pursue their growth strategies, which has been demonstrated through increased acquisition activity during the year. Globally, risks remain in the banking system. European Union competitors are facing threats over sovereign debt levels and the US market is dealing with an ever-tightening regulatory environment coupled with a struggling economy. Rules surrounding capital are being re-written through Basel III, while new sweeping legislation through Dodd-Frank will have profound future business impacts on any financial institution doing business in the US. In this edition of Canadian Banks we look back and examine the 2010 results for the largest six banks in Canada. Looking forward, we share industry perspectives into “what’s next” and how our banks may tackle the challenges and opportunities that lay ahead. We hope you find this publication insightful as we examine these and related issues. We look forward to discussing this with you and your team. Christie J.B. Clark Canadian Senior Partner and CEO PwC, Canada Perspectives on the Canadian banking industry 3 Contents 06 Capitalizing on opportunities 14 2010 economic highlights 20 Happy comparative year 28 Analysis of 2010 results 50 Appendices 76 Financial services publications 78 Financial services leadership team 4 Canadian Banks 2011 Perspectives on the Canadian banking industry 5 Capitalizing on opportunities 6 Canadian Banks 2011 In a time of accelerating change, Canadian banks have done far more than what’s necessary to survive over the past year. As many global banks struggled to regain their pre-crisis position, Canada’s Big Six banks leveraged their well managed, well regulated and well capitalized standing to actively pursue their growth strategies. And the effort paid off: the 2010 combined net income of the Big Six was $20.4 billion, exceeding 2009 net income by more than $6 billion and eclipsing the previous record of $19.5 billion set in 2007. With the events of the past year in mind, we spoke with a number of Canadian analysts and portfolio managers to understand their opinion on what the future holds for Canadian banks. Overall, managing complexity, pursuing growth strategies and transforming through innovation were the overriding considerations to stay competitive. As is often the case, the real challenge going forward is how to execute while many pervasive risks remain. A clearer path ahead In last year’s edition of this publication, we reported that increased regulation, tighter controls and government intervention in many countries dominated the agendas of the financial services sector. This sentiment continued in 2010: according to PwC’s 14th Annual Global CEO Survey, over 80% of global banking CEOs were concerned that overregulation would threaten their business growth prospects. In Canada, despite their strong earnings, banks were also faced with “Canadian banks are well capitalized and in some ways the gold standard that the rest of their peer group will try to model.” —Banking analyst significant obstacles related to economic and regulatory uncertainty. Out of necessity, 2010 ushered in a new era of regulation through global regulatory reform designed to increase both capital and transparency for financial institutions—and provide much needed clarity for the industry. The recently endorsed Basel III reforms will require banks to retain greater levels of capital and liquidity, as well as higher capital quality. Currently, all of Canada’s major banks comply with the attributes of the new rules and meet the initial 2013 targets. But the changes will likely have implications for each bank— potentially impacting profitability and decisions around the mix of business. At the same time, increased US regulation, such as The Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), will change the way financial institutions conduct business, requiring banks to assess how they operate and manage risks as the rules are defined. Perspectives on the Canadian banking industry 7 “Five to six years ago, the Big Six banks looked similar, now they have really differentiated themselves.” Execution in managing the different and growing regulatory requirements will be critical over the coming years; and management and boards will need to pay significant time and attention to the implications of the changing regulations. As clarity emerges around the way regulations will be devolved, the banks will be able to operate with greater certainty and confidence in those growth strategies that have propelled them into the global spotlight over the past year. Looking back, how have Canada’s banks generated growth? According to one portfolio manager, “Five to six years ago, the Big Six banks looked similar, now they have really differentiated themselves.” Looking ahead, where do they go from here? Last year’s events have shown that a number of the Big Six banks are looking internationally to expand their presence and gain precious share in important strategic markets. Announcements of foreign acquisitions dominated the news in late 2010, with banks snapping up smaller players around the world and deepening their presence in countries where they have existing operations. According to one portfolio manager, “the easiest way to play catch-up is to acquire”. 8 Canadian Banks 2011 Interestingly, Canadian banks’ strategies are now starting to diverge, in terms of both geographic and line of business focus. For example, we have seen varying focus on growth opportunities in the US, Latin America, the Caribbean, Europe and Asia For some institutions, capital markets and asset management is the priority, while others are investing more in personal and commercial banking. In 2010, Bank of Montreal (BMO) and TorontoDominion Bank (TD) focused on consolidation in the US by acquiring a number of US banks, including both FDIC transactions and non-bank financial companies in niche markets. With the Canadian dollar holding its strength, we will likely see more expansion into the US, an area that was previously seen as more challenging to penetrate with the weaker dollar and historically prohibitive bank valuations. One leading banking analyst comments: “now is a good a time as any to leverage that into growth opportunities”. Overall, the Big Six banks’ assets invested outside of Canada and the US ranged from 2% to 26%, with Scotiabank holding the most assets invested beyond North America, largely focusing on Latin America and increasingly Asia. “As Canadians, we are generally more conservative. If our banks had high growth aspirations and failed miserably we would lose sleep.” But, with greater geographic expansion, comes greater global regulations and risks. Navigating political, cultural, economic and regulatory hurdles in international markets is critical for banks to successfully expand in chosen geographies. One analyst says the key to getting it right is “You need to have decent local roots. Local commitment is important, whether it be from a political, economical, [or] social perspective.” For many banks, a baseline is a stable political and economic view. Yet, there’s also the question of a broad range of macro-economic threats, such as rising public sector deficits and the ability to refinance debt, which could impact both the Canadian economy—and with it, Canadian banks— down the line. Undeniably, the concern of a double dip recession impacting an already battered US housing market has some analysts and portfolio managers anxious about the impact on Canadian banks with US operations. Decreasing home prices will send more homeowners into negative equity and constrain consumption growth, bringing with it difficulties for banks and their government guarantors. Domestically, Canada’s largest banks continued to focus on their existing profitable operations and product offerings at home to grow their revenues. Many of our interviews pointed to the re-emergence of the wealth management segment as a key area to boost profitability, particularly given the banks’ strong control over distribution channels and changing demographics. The importance of savings and retirement planning will become more significant as baby boomers near retirement and life expectancies increase. Not surprisingly, 2010 saw a number of acquisitions in the wealth management space; however, the number of independent players left in Canada are few, which could drive the banks to explore opportunities outside the country, particularly to those regions where similar demographics and opportunities prevail. Perspectives on the Canadian banking industry 9 When it comes to domestic personal and commercial banking, undoubtedly an interesting year is before us. While a significant amount of the banks’ earnings growth in 2010 was driven by consumer spending and increased borrowing, debt levels are currently at alltime highs in Canada. According to Statistics Canada, household debt in Canada surpassed the US for the first time in 12 years, with a debt-to-income ratio of 148.1% compared to 147.2% in the US. At the same time, with recent government announcements around clampdowns on the insurable mortgage market, changes are afoot that will dampen consumer enthusiasm for debt. According to PwC’s Consumer Lending Survey, out of over 600 Canadians, 67% are comfortable with their debt level, yet most (64%) intend to decrease this debt over the next 12 months, primarily by cutting back on, or deferring large-ticket items such as autos, home electronics and housing upgrades. As customers’ willingness to spend and borrow decreases, by necessity, so too will the banking sector’s earnings growth in these areas. The evolving payments industry is also certainly top-of-mind, as customers and businesses alike demand more consumer-friendly payment options. Some banks are focusing on strengthening their core consumer offerings, while others are expanding their product lines into other areas, such as integrated lending products. The fallout from the financial crisis is giving cause for banks to steer back into debates with regulators to re-enter the auto leasing space, an area that was previously off limits, yet could expand the banks’ product offerings and be generally favourable to the market. Several analysts also believe that increased foreign interest for Canadian companies, particularly in Alberta and the resources sectors, will boost banks’ revenues from mergers and acquisitions (M&A) activity. “Our economy has done well to attract foreign investment. When you think of the pace and the role Canadian banks will play in M&A activity, it’s a positive catalyst,” says one banking analyst. The recent proposed merger of the TMX Group (which operates the Toronto Stock Exchange) and the London Stock Exchange Group would create the largest venue for global listings for natural resources, mining, energy and clean technology. This is a testament to the attractiveness of the resource sector and the place it plays within the Canadian capital markets. With this heightened focus on business, analysts and portfolio managers see the commercial and small business segment growing at a faster rate than personal banking. PwC’s Global CEO Survey indicates that half of Canadian CEOs and 48% of global CEOs surveyed said they were “very confident” for growth in the next 12 months. Longer term, 95% of Canadian CEOs are confident for growth three years from now, similar to their counterparts from other countries (94%). This confidence could chalk up to bigger profits for banks as Canadian businesses begin to realize their growth aspirations and turn to the country’s strongest source of capital to help get them there. 10 Canadian Banks 2011 Outsourcing has long been a reality, and labour arbitrage and service effectiveness continue to be the main catalyst in sending core operations outside of the organization. Driving the innovation engine As the consumer and business world continues to evolve, innovation is becoming imperative for banks to move forward. One banking analyst comments: “we have to grind forward and grow our business, prove ourselves in this new environment”. Innovation is critical to help cut costs; respond to changing consumer and business expectations, particularly among different generations; and create the agility needed to compete. And, the industry couldn’t agree more: according to our recent Global CEO Survey, 87% of banking and capital markets CEOs surveyed believe that innovations will lead to operational efficiencies; and 64% also believe that their IT investments will help them tap into new marketing and transactional opportunities. So, what’s driving innovation? Operationally, Canada’s banks are looking inwards at the costs of their networks to make sure they’re running as efficiently as possible while still delivering the best customer experience that exceeds expectations. Outsourcing has long been a reality, and labour arbitrage and service effectiveness continue to be the main catalyst in sending core operations outside of the organization. But, other innovative models to acquire scale benefits or drive revenue are still evolving. For many banks, co-sourcing and joint ventures in areas of operation where they don’t compete (based on product or client service) are emerging. New global centres of excellence focus on streamlining service, while creating a new reality in efficiency and effectiveness. Increasingly, such centres are popping up at those banks with broad geographic footprints to leverage time zone differences, skill and labour in critical markets to achieve scale-back benefits and efficiencies. The quick pace of new, emerging technologies is an imperative as Canada’s banks approach innovation with an emphasis on customer experience. More and more clients are looking to interact through mobile and digital technologies, such as smart phones and tablets—and expect their bank to be onboard. Just as we saw Canadian banks welcome and promote innovation through the online experience some 15 years ago, today they’re investing in new digital technology and applications to improve the customer experience across all channels in a very integrated manner—branch, web, call centres and mobile banking. For example, many banks are enabling their mobile workforce with sophisticated tools. Whether it’s an investment advisor or a commercial banker, providing on-site and on-demand advice using digital devices is becoming the new battlefield for many segments. Further, all of the Big Six have launched innovative applications to help clients put banking at their fingertips, where we are really still in the early stages of this evolution. Perspectives on the Canadian banking industry 11 Social media is spreading as a critical dimension to appeal to various segments of the banks’ client base, particularly Gen X and Gen Y customers. Many banks have tapped into the root of what social media means to the community, pursuing strategies (through such tools as Twitter, Facebook, YouTube and LinkedIn) to directly communicate with clients: to recruit; build product awareness and start dialogues; showcase philanthropy; run contests and promotions; and, most importantly, create loyalty among the individuals following them. It is also breaking new ground in how banks report their earnings. Traditional annual reports presented only in a PDF format may soon be a thing of the past, as new interactive reports that incorporate video from bank executives, allow visitors to share content and are compatible with mobile devices create a fresh, unique experience for users. The time to take advantage of this captive—and ever expanding— audience is now; we have no doubt only seen the beginning of how banks plan to unleash the power of social media. The evolving payments industry is also certainly top-ofmind, as customers and businesses alike demand more consumer-friendly payment options. For some this means opening up the doors to involve partnerships with other providers; others are looking inwards to upgrade their existing technology. Looking ahead, all banks will need to continuously reconsider how they can make these new technologies an integral part of their multi-channel strategy and if their legacy platforms can support innovation—or risk having their customers use alternative service providers. 12 Canadian Banks 2011 Social media is spreading as a critical dimension to appeal to various segments of the banks’ client base, particularly Gen X and Gen Y customers. When compared to historical levels, banks globally face a future of greater capital requirements, more liquidity and less risk taking. Canadian banks are in an enviable position compared to their global peers to continue to actively pursue their growth strategies, while navigating through regulatory reform. Just as we’ve seen with the positive results of the Big Six banks over the past year, there are opportunities for those who anticipate how business is changing and creatively search for value. The most successful banks are likely to be those that can make the most of their principal competitive strengths and focus on innovation to drive growth and efficiency further. Want to learn more? Visit www.pwc.com/ca/canadianbanks and view our short video on the direction Canadian banks are taking. For more information, please contact: Key banking and capital markets findings from the 14th Annual Global CEO Survey Policy and economic threats Respondents who stated “extremely” or “somewhat concerned” 71 73 Uncertain or volatile economic growth 67 61 Government response to fiscal deficit and debt burden 70 70 59 Over-regulation 87 54 Exchange rate volatility 49 43 52 Lack of stability in capital markets 62 Protectionist tendencies of national governments 33 Diane Kazarian National Banking and Capital Markets Leader Inflation 0 [email protected] 20 % respondents John MacKinlay Global base 68 40 43 31 29 30 416 365 8228 National Financial Services Consulting and Deals Leader 80 Total Financial services (200) 40 60 80 100 Financial services – Retail & Commercial Banking (69) 416 815 5117 [email protected] George Sheen National Financial Services Leader Q: How concerned are you about the following potential economic and policy threats to your business growth prospects? Base: All respondents (1,201) Source: PricewaterhouseCoopers 14th Annual Global CEO Survey 2011 416 815 5060 [email protected] Ryan Leopold Senior Manager 416 869 2594 [email protected] Perspectives on the Canadian banking industry 13 2010 economic highlights 14 Canadian Banks 2011 Introduction The Great Recession, ignited by the worst financial crisis since the Great Depression, took a toll on the Canadian economy. But Canada has escaped in relatively good shape, anchored by a strong fiscal situation and a resilient financial sector. The recovery of the Canadian economy is well underway, with growth rebounding by an estimated 3% in 2010 and employment now above pre-recession levels. While the dark economic clouds of the recession have yet to fully fade, the Canadian economy faces brighter prospects in 2011. ...rebounding by an estimated 3% in 2010 A recovery not without risks Around the world, economic recovery is now taking shape. International trade and industrial production is rebounding, and employment growth is picking up in most countries. In Canada, real GDP contracted for three straight quarters from 2008 Q4 to 2009 Q2, its longest stretch in nearly two decades. Yet, compared to its peers, the Canadian economy has weathered the storm relatively well. In 2009, it suffered the smallest contraction in economic activity compared to the US, Euro Area, UK and Japan. The International Monetary Fund (IMF) also estimates that Canada outpaced these regions in economic growth in 2010. But the Canadian economy faces several challenges going forward, largely to do with external factors, including unexpected stumbling blocks in global recovery. Turbulence in the financial markets, sparked by the Greek debt crises and general concerns around fiscal sustainability in the Eurozone, has cast a cloud of renewed uncertainty. The latest victim is Ireland, which received a bailout package in December in response to its debt problems. South of the border, Canada’s largest trading partner faces a very fragile recovery, with unemployment in excess of 9% and a depressed housing market dimming growth prospects. At home, Canadians are coming out of the recession burdened by high debt levels, a concern voiced by the IMF and Bank of Canada Governor Mark Carney. Lofty debt loads make households more susceptible to defaults and interest rate increases, threatening much needed improvements to consumer spending. A potential cooling of Canada’s housing market—a possibility raised by many analysts— would put additional pressure on household balance sheets. Real GDP growth—Canada outperforms its peers 2010 2009 4% 3 3.1 2 2.8 2.6 1 1.7 1.7 0 -1 -2 -2.5 -2.6 -3 -4.1 -4 -4.9 -5 -5.2 -6 Canada United States Euro area United Kingdom Japan Source: International Monetary Fund WEO, October 2010 Update Perspectives on the Canadian banking industry 15 Public debt*—Canada well positioned 120 100 4 80 3 2 1 0 20 59 61 3 62 2 29 1 0 0 Canada United States United Kingdom Euro area Japan *General Government gross debt minus financial assets. Source: IMF estimates. International Monetary Fund WEO, October 2010 Update Canadian banks remained profitable during the downturn and did not require a single dollar of government support, as they held higher capital ratios and avoided risky lending practices used by many foreign counterparts. 16 Canadian Banks 2011 5% 4 60 40 112 The good news is that Canada is relatively well positioned to overcome these challenges. While Canada’s fiscal situation has deteriorated, the government debt-to-GDP ratios remain below many other industrialized countries. Fiscal prudence leading into the crisis helped absorb some of the financiallydamaging effects of the recession and gives the government fiscal room to maneuver going forward. Canada’s financial sector also emerged from the recession in an enviable position. Canadian banks remained profitable during the downturn and did not require a single dollar of government support, as they held higher capital ratios and avoided risky lending practices employed by many foreign counterparts. A strong balance sheet is helping restore credit and continues to put Canadian banks among the most competitive in the world. 20 0 20 8-1 08 20 -2 0 20 8-4 08 20 -6 0 20 8-8 0 20 8-10 08 20 -12 0 20 9-1 0 20 9-3 0 20 9-5 09 20 -7 0 20 9-9 09 20 -11 1 20 0-1 10 20 -2 1 20 0-4 10 20 -6 1 20 0-8 1 20 0-10 10 -1 2 5 Target for overnight rate—crawling out from record lows % of GDP 2009 Last Observation: January 4, 2011 Source: Bank of Canada Without a doubt, a resilient financial sector combined with fiscal and monetary stimulus has paved the way for Canada’s recovery. The economy had a strong start in the first half of 2010, but lost some momentum in the second half, weighed down by sluggish exports and a moderating housing market. Yet the sluggish pace of Canada’s rebound should be no surprise—it’s typical of recoveries stemming from financial crises. Monetary policy – Finding the right balance Central bankers around the globe now face the challenge of unwinding the tremendous amount of monetary stimulus used to lift their economies from the Great Recession. This takes a fine balancing act—raising interest rates guards against inflationary pressures, but it must be done in a way that doesn’t jeopardize the recovery. The Bank of Canada began lifting its benchmark rate from its effective lower bound of 0.25% in June 2010. After three consecutive 25 basis point increases, the overnight rate has been sitting at 1% since September. While the current rate leaves significant monetary stimulus in play, most analysts believe that the Bank will continue to stay on the sidelines well into 2011, as a result of subdued inflationary pressures, a strong Canadian dollar and global economic uncertainty. The Loonie—gaining strength 1.2 US$ / CDN $ 2009 2010 2011 1.0 0.8 The recovery of the Canadian economy is well underway. 0.6 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 Last Observation: January 4, 2011 Source: Bank of Canada Equity markets back to pre-Lehman levels 15,000 12,000 S&P/TSX 2,000 S&P 500 Lehman’s collapse 9,000 1 1 Ja n0 Ju 4 l0 Ja 4 n0 5 Ju l0 5 Ja n0 Ju 6 l0 Ja 6 n0 Ju 7 l0 7 Ja n0 8 Ju l0 Ja 8 n0 9 Ju l0 Ja 9 n1 Ju 0 l1 0 6,000 Source: Yahoo Finance The Canadian dollar – Parity and beyond 1,500 1,000 500 After fluctuating wildly in 2009, the Canadian dollar flirted with parity for most of last year, hovering around 95 cents to $1 compared to the US greenback. To bring in the New Year, the Canadian dollar leaped ahead of the US dollar. The loonie’s strength reflects a variety of factors including rising commodity prices, widening Canadian to US interest rate differentials and generalized US dollar weakness. But the soaring loonie also poses a risk to exporters and the recovery in general – an issue flagged consistently by the Bank of Canada. Financial markets – Back to pre-crisis levels at last After a strong rebound in the second half of 2009, the Canadian financial system continued to show its strength and resilience through 2010. Financial markets had fully recovered from their March 2009 lows; bond issuance and corporate yields returned to pre-crisis levels; and bank credit continued to flow normally to businesses and households. The Canadian equity market exhibited a solid performance in 2010, as investors’ appetite for risk, especially through commodities, slowly revived. The resource-heavy S&P/TSX index gained 13.4% in 2010, outperforming other advanced economies’ indices and returning to the levels observed before the collapse of Lehman Brothers in September 2008. In the US, the S&P 500 gained 12.7% for the year. Perspectives on the Canadian banking industry 17 Effective borrowing costs 8% 7 Wholesale funding rates Household effective borrowing rate Business effective borrowing rate 6 5 6% 5 4 3 2 3 0 Notes: The effective interest rate for households is a weighted-average of various mortgage and consumer credit interest rates. The weights are derived from residential mortgage and consumer credit data, adjusted for additional information provided by financial institutions. The effective interest rate for businesses is a weighted-average borrowing rate for new lending to non-financial businesses, estimated as a function of bank and market interest rates. The weights are derived from business credit data. Source: Bank of Canada Ju l0 7 Oc t0 7 Ja n0 8 Ap r0 8 Ju l0 8 Oc t0 8 Ja n0 9 Ap r0 9 Ju l0 9 Oc t0 9 Ja n1 0 Ap r1 0 Ju l1 0 Oc t1 0 1 Ja n0 Ap 7 r0 Ju 7 l0 7 Oc t0 Ja 7 n0 Ap 8 r0 8 Ju l0 Oc 8 t0 Ja 8 n0 Ap 9 r0 9 Ju l0 Oc 9 t0 Ja 9 n1 Ap 0 r1 0 Ju l1 0 Oc t1 0 4 3-month overnight index swap 3-month Canadian dollar offering rate 5 year debt swaped into 3 month floating rate debt Notes: The 3-month CDOR is the average bid-side rate for Canadian bankers’ acceptances determined daily from a survey of market makers and can be used as a proxy for the cost of three-month bank funding. Five-year debt swapped into three-month floating rate debt is an indicator of the rate for senior deposit notes, and provides an indication of the longer-term cost of bank funding. The three-month OIS rate represents the expected overnight interest rate over the three-month period and can be used as a point of reference to compare the two measures of the cost of wholesale bank funding. Source: Bank of Canada Canadian banks – Expansion mode and ready for Basel III In 2010, and for the third consecutive year, the World Economic Forum rated Canada’s banking system the soundest in the world. The Big Six banks posted healthy profits in 2010, while remaining well capitalized and increasing their credit extension to households and businesses. Overall credit conditions were generally supportive throughout the year, as reflected by lower and stable banks’ wholesale funding rates and household and business borrowing costs. However, as Canadians continue to accumulate debt— household debt hit an all-time record of 148.1% of disposable income in the third quarter of 2010—asset quality could become a concern for Canadian banks, especially if the housing market continues to cool. 18 Canadian Banks 2011 Canadian banks are capitalizing on their strength by expanding abroad, particularly south of the border. Two notable acquisition moves in 2010 were the Bank of Montreal purchase of US-based Marshall and Ilsley Corp. for over US$4 billion; and the TD Financial announcement of a US$6.3 billion bid for Chrysler Financial. With this purchase, TD Financial will become the fifth largest financier of vehicle purchases in the US. Finally, as global regulators decide on new and more stringent capital rules to prevent the world from sliding into another financial crisis, most analysts expect that Canadian banks will have enough capital to meet the new Basel III rules well before they are implemented. Outlook for the Canadian economy – Out of the woods and almost into the clear The Great Recession left its mark on Canada, hurting household and corporate balance sheets and the government fiscal position. But conditions are gradually improving, and the Canadian economy will start to find its footing in 2011. A stronger labour market and near record-low interest rates will continue to support consumer spending in 2011. Business investment will likely expand at a solid pace, supported by rising profits, stronger credit conditions and a more upbeat outlook. Even as fiscal stimulus fades, a tremendous amount of monetary stimulus will remain in play. The US Federal Reserve’s second round of quantitative easing, known as QE2 (the purchase of $600 billion of US treasuries), will help lift the US economy, and is widely expected to delay any further interest rate increases from the Bank of Canada. The soaring loonie poses a risk to exporters and the recovery in general. But 2011 will not be without its challenges. Canadians are heavily indebted, limiting their capacity to spend and making them susceptible to inevitable interest rate hikes. The remarkably resilient housing market has started to show signs of cooling, and many analysts believe it is set for a soft landing. The strong loonie will continue to put pressure on exporters, partially offsetting external demand increases. Canada is well positioned to weather these challenges, anchored by our solid fiscal situation and healthy financial sector. The Bank of Canada is calling for growth of 2.4% in 2011 followed by 2.8% in 2012.1 Canadian banks, the best capitalized in the world, are coming out the recession stronger than their peers, and are sure to benefit from expansion opportunities abroad and a more upbeat global economic outlook in 2011. Contributing economists: Mark Parsons Economics and Statistics Practice, Edmonton 780 441 6860 [email protected] Diego Mesa Puyo Economics and Statistics Practice, Vancouver 604 806 7780 ext 4417 [email protected] 1 Bank of Canada Monetary Policy Report, January 2011 Perspectives on the Canadian banking industry 19 Happy comparative year 20 Canadian Banks 2011 As we all raised a glass to celebrate the New Year 2011, the largest Canadian banks were already two months into their comparative year that will be required to be published early in fiscal 2012 under International Financial Reporting Standards (IFRS). So, on November 1, 2010, they faced a milestone and welcomed in their new accounting regime. Canadian public companies will be required to prepare their financial statements in accordance with IFRS, as issued by the International Accounting Standards Board (IASB), for fiscal years beginning on or after January 1, 2011. This means that, for the six largest Canadian banks, the first full set of IFRS compliant financial statements will be published for the year ending October 31, 2012. IFRS compliant quarterly reporting for the interim period beginning November 1, 2011 will also need to be prepared with comparative numbers also presented under the new standards. Therefore, the first quarter under IFRS will be the three month period ended January 31, 2012 with comparatives recast under IFRS principles and certain reconciliations from previously reported Canadian Generally Accepted Accounting Principles (GAAP) figures to current IFRS results. Disclosures will also need to be compliant with IFRS. In summary, if one uses the European experience for first-time reporting under IFRS, one might expect up to 40% more pages of information published in the first quarter reports of Canadian banks when compared to the same period in previous years. As required by the Canadian Securities Administrators (CSA), the banks have reported for the past two years the anticipated impacts of adopting IFRS in the Management Discussion and Analysis (MD&A) sections of their annual and quarterly reports. These discussions have become more detailed the closer we have come to the date of adoption of IFRS, reflecting the fact that the banks are well into their transition project plans and have started to quantify the impact of adopting IFRS. This article will set out certain highlights of the Bank’s disclosures of the IFRS areas that will have the most significant impacts on their results when recast in IFRS as compared to GAAP as well as those areas that, while IFRS and GAAP have differences in general, the banks do not believe will have a material impact on their financial statements. Also, we will summarize the items noted as having an impact on systems and processes as a result of the above. We will provide a road map to October 31, 2012 to highlight what users of the financial statements can expect to see between now and October 31, 2012. The following table shows a summary of the disclosed areas of difference for these banks, split between differences which have been reported as having the highest and lowest impacts: If one uses the European experience for first-time reporting under IFRS, one might expect up to 40% more pages of information published in the first quarter reports of Canadian banks when compared to the same period in previous years. Disclosed areas of accounting difference—likely highest impacts BMO BNS CIBC NBC RBC TD Derecognition of financial instruments ✓* ✓ ✓* ✓ ✓ ✓* Employee future benefits ✓* ✓ ✓* ✓ ✓ ✓* Consolidation ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Goodwill and Intangible asset impairment ✓ Business combinations ✓ Translation of foreign operations ✓ ✓ ✓ ✓ ✓* ✓ ✓* ✓* *Banks have quantified the adjustment Disclosed areas of difference—likely lower impacts BMO BNS CIBC NBC Income taxes RBC TD ✓ Loan loss provisioning ✓ Share-based payments ✓ ✓ ✓ ✓ Provisions and contingent liabilities ✓ Impairment of Available-for-Sale (AFS) Securities Customer loyalty programmes ✓ ✓ ✓ Perspectives on the Canadian banking industry 21 One of the most talked about areas in the banking industry is derecognition of financial instruments. Key impacts Based on a review of the MD&A presented with the 2010 financial statements of the six banks, the transition project teams at each of the banks have generally been consistent in terms of identification of the biggest impacts to accounting policies on adoption of IFRS. Of these areas, the following were generally concluded to have no material differences between current accounting and future IFRS accounting: capital assets; leases; intangible asset recognition; revenue recognition; earnings per share; borrowing costs and investment properties. There are differences between GAAP and IFRS for these accounting standards but the banks have typically reported that these differences are likely to be immaterial. There is a common theme across the six banks in terms of the key differences between GAAP and IFRS. The main areas to note, which are highlighted as key areas of change for most of the banks, are as follows: derecognition of financial instruments; impairment of financial instruments; employee future benefits; consolidation; impairment of goodwill and intangible assets; share-based payments; business combinations and gain or loss on translation of foreign operations. Derecognition of financial instruments One of the most talked about areas in the banking industry is derecognition of financial instruments. Securitization programs, especially those offered by the Canadian Mortgage and Housing Corporation (CMHC) have been actively used in Canada. Banks have also performed securitizations of credit card loans through bank-sponsored special purpose entities. GAAP uses a controls based approach to assess derecognition of financial instruments so assets securitized under these programs have typically met the requirements for derecognition. Under IFRS, the derecognition model is different and a risk and rewards analysis is required before the concept of control over the asset transferred is factored in. If substantially all the risks and rewards in relation to the financial instrument in question have been retained, then the asset must remain on the balance sheet and the transaction would be treated as a secured borrowing.1 This change impacts the bank’s financial statements in two ways: firstly, the assets transferred remain on the balance sheet along with a corresponding liability to represent the borrowing (effectively grossing up the balance sheet) and secondly; the gains or losses previously recognized on sale of loans have to be reversed and this will be reflected as an adjustment to opening retained earnings on transition to IFRS. Not all of the banks have quantified the impact of bringing previously securitized assets back onto the balance sheet. However, BMO gives a preliminary indication that assets and liabilities would increase by $18 billion and the IFRS transition adjustment to opening retained earnings would be a reduction of $100 million. CIBC predicts that its opening balance sheet would be grossed up by $29 billion and TD noted an increase of $50 billion. 1 If the entity has transferred some substantial amount of but not substantially all of the risks and rewards, control must be then assessed and the accounting can become more complex. 22 Canadian Banks 2011 Increased assets on the balance sheet mean an increased need for capital in order to meet the financial leverage ratio prescribed by OSFI. In recognition of this, OSFI issued guidance that allows institutions to exclude from the leverage ratio all assets sold and derecognized under GAAP before March 31, 2010 under CMHC securitization programs only. Any reduction in retained earnings due to the transition adjustment for reversal of gains or losses on sales will impact Tier 1 capital and OSFI has allowed this impact to be phased in over five quarters. It is worth noting that the IASB issued an amendment to the standard which addresses IFRS conversion options for first-time adopters in December 2010. The amendment requires the application of the derecognition requirements set out under IFRS prospectively from the date of transition to IFRS (November 1, 2010 for the Canadian banks), unless certain conditions are met that allow earlier application. On the face of it, this appears to mean that banks could ignore the derecognition rules under IFRS for transactions before November 1, 2010 and grandfather their previous GAAP off-balance sheet accounting. However, OSFI has said that regulated banks must nevertheless apply the IAS39 derecognition rules retroactively from 2004. Perspectives on the Canadian banking industry 23 Most of the banks have noted that they expect to see more entities being consolidated under IFRS relative to GAAP. Consolidation GAAP determines consolidation of an entity using two different frameworks: the variable interest entity (VIE) and voting control models. Furthermore, GAAP provides an exemption for the consolidation of qualifying special purpose entities (QSPE). Under IFRS, an entity will be consolidated based solely on control, which is evidenced by the power to govern the financial and operating policies of an entity to obtain benefit. Unlike GAAP, there is no concept of QSPEs under IFRS. The above frequently results in more entities being consolidated under IFRS than was the case under GAAP. VIEs which may have been used in securitization transactions may now need to be consolidated. This will result in an increase in assets, liabilities, and non-controlling interests, with the offset to opening retained earnings. Most of the banks have noted that they expect to see more entities being consolidated under IFRS relative to GAAP, without disclosing any quantitative impacts of this. BMO has identified that its Credit Protection Vehicle and various structured investment vehicles will likely be consolidated under IFRS. Similar capital considerations arise as outlined above while OSFI has given no capital relief related to the impact of consolidation of additional entities. Employee future benefits This is consistently one of the key areas of difference for Canadian companies. There are two main impacts: a transition election and then an accounting policy choice available under IFRS, which depending on what option is chosen under IFRS and what is done today under GAAP will impact banks. There is a transition election that allows entities to charge any remaining unamortized actuarial gains and losses with respect to defined benefit plans as calculated under GAAP as at November 1, 2010 to retained earnings on transition to IFRS. However, use of this election may negatively impact retained earnings for some of the banks and this in turn has an impact on Tier 1 capital. Not all of the banks’ MD&A disclosures estimate the effects of this election, nor do they state whether they will make use of the election or not. However, CIBC, TD and BMO state that the net impact of the election (combined with a number of other less significant IFRS differences) would be a reduction to Tier 1 capital in the range of $1 billion after-tax. IFRS requires an entity to make an accounting policy choice regarding the treatment of actuarial gains and losses with respect to defined benefit pension plans, subsequent to the transition date to IFRS. Under IFRS, actuarial gains and losses may either be: • deferred and amortized, subject to certain limiting provisions (corridor approach); • immediately recognized in profit or loss; or • immediately recognized in other comprehensive income without subsequent impact on income. 24 Canadian Banks 2011 IFRS uses a one-step approach for impairment testing of non-financial assets by comparing the asset’s carrying value to its recoverable amount. IFRS also requires the identification of Cash Generating Units (CGUs) to be the level at which you test goodwill for impairment. In some cases under IFRS, the CGUs will be at a more granular level thereby increasing impairment risk compared to when being assessed at a higher level, capturing more cash flows in your impairment analysis under GAAP. Most of the banks have noted that these differences in impairment testing could result in the identification of impairment more frequently under IFRS. RBC has detailed what its new CGUs will be. Business combinations Under GAAP, most of the banks follow the corridor approach in recognizing actuarial gains and losses. BNS and BMO state that they have not yet finalized their decision as to which option to take under IFRS. RBC and TD indicated they will continue to apply the corridor approach. CIBC and NBC do not disclose their proposed approach at this time. Impairment of goodwill and intangible assets IFRS uses a one-step approach for impairment testing of non-financial assets by comparing the asset’s carrying value to its recoverable amount. The recoverable amount is the higher of fair value less costs to sell, and value in use (which uses discounted future cash flows). GAAP, however, uses a two-step approach for impairment testing: first comparing an asset’s carrying value with undiscounted future cash flows to determine whether impairment exists; and then measuring any impairment by comparing the asset’s carrying value with its fair value. As noted in the earlier tables, most of the banks consider this a high impact issue on transition to IFRS. Under IFRS, there is a greater use of fair value measurement in the accounting for business combinations, including the measurement of noncontrolling interests and contingent consideration and the use of the closing date, rather than the announcement date, to value share consideration. In addition, transaction costs and certain restructuring costs that were able to be capitalized in the purchase equation under GAAP must be expensed under IFRS. These differences will impact purchase price allocations and the amount of goodwill recorded on the consolidated balance sheet. However, IFRS 1 allows entities to only apply these changes to business acquisitions that occur after transition. Perspectives on the Canadian banking industry 25 In the provisioning for impaired loans, IFRS and GAAP are aligned in principle, as they both require an incurred loss provisioning model. Gain or loss on translation of foreign operations On transition to IFRS, an entity can elect to charge the cumulative translation account (CTA) for all foreign operations to retained earnings. Most of the banks have disclosed that they will likely elect to use this option. Based on 2010 numbers, some of the banks have disclosed the estimated impact (CIBC - $575 million, RBC - $1.7 billion and TD - $2.9 billion). This adjustment would not impact Tier 1 capital. Loan loss provisioning In the provisioning for impaired loans, IFRS and GAAP are aligned in principle, as they both require an incurred loss provisioning model. However, under IFRS, loan losses and allowances will be presented based on whether they are assessed individually or collectively. Banks have typically been working to refine their loan loss provisioning methodologies to ensure that they meet the requirements of IFRS. As a result, we will likely not see significant quantitative adjustments overall but will see changes in terminology used as well as potential changes in classification of provisions between specific and general allowances versus individual and collective allowances. We note that none of the banks have disclosed that they consider this area to be a significant area of change on adoption of IFRS. 26 Canadian Banks 2011 Changes to business activities, systems and processes Most of the banks have considered this question in their MD&A and have noted that, although the financial statements may look quite different on transition to IFRS, the adoption of IFRS is not expected to impact their business activities in any significant way. Not all of the banks cover the impact on systems and processes in their MD&A. However, those that do merely state that they have developed processes to track transition adjustments as well as IFRS numbers in the transition year when both GAAP and IFRS numbers will be needed. The Canadian banks are subject to certification over their internal controls over financial reporting and it is likely that they are focussed on ensuring that changes to systems and processes, while not expected to be significant, will be executed with the requirements of robust internal controls in mind. We did note certain areas above where accounting choices are or could be different for the Canadian banks. The ultimate application of IFRS principles is also dependent on individual banks’ facts and circumstances both of which could reasonably differ from institution to institution. This is arguably not too different from today. However, we do understand that comparability is a goal of the users of the financial statements. Under IFRS, disclosures are designed to assist users in understanding the application of accounting principles and we expect to see greater emphasis on bank’s disclosures going forward. While the European experience saw improvements in comparability driven largely by market pressures over the time since adoption of IFRS in Europe, the timeline to adoption has been longer in Canada and there is already a foundation laid by previous IFRS adopters. This will help to facilitate a Canadian banking community adoption that will likely take the user’s needs into greater account. What’s next? Conclusion Contributing authors: Banks are in their comparative year and will be essentially running parallel GAAP and IFRS accounts readying themselves for the next phase of their IFRS transition outlined below. The banks have been disclosing more detailed information with respect to IFRS in their MD&A throughout 2010. The information is largely comparable in terms of the issues noted, with some exceptions depending on the activities of the banks. Some banks have provided more detail than others in terms of quantification of transition adjustments and this gives useful information to stakeholders on the expected changes to the financial statements. It will be important for banks to keep up this momentum in 2011 as we approach the first IFRS reporting date. Sandra Mundy We know that banks have their eyes on the horizon as standard setters have not stopped issuing exposure drafts and deliberating on the next wave of accounting changes. But, for now, the focus will be on the key dates below. Partner, Banking and Capital Markets 416 947 8951 [email protected] Kirsty Merath Manager, Banking and Capital Markets 416 941 8394 [email protected] Based on October 31 year end Nov. 2011 IFRS Adoption date International Financial Reporting Standards (IFRS) Quarterly MD&A Disclosures on IFRS January 31, 2012 First IFRS financials (Q1) will contain: • Q1/12 IFRS Financial Statements • Opening November 1, 2010 comparative balance sheet • Reconciliation of 2011 comparative Financial Statements from CGAAP to IFRS • Supporting selected note disclosure October 31, 2010 Annual Canadian GAAP financial statements October 31, 2011 Last year of annual Canadian GAAP financial statements Canadian GAAP External Reporting Internal Nov 1. 2010 • Opening IFRS balance sheet • Start collection of comparatives October 31, 2012 First IFRS annual report will contain: • Fiscal 2012 IFRS Financial Statements • Opening November 1, 2010 comparative balance sheet • Reconciliation of 2011 comparative Financial Statements from CGAAP to IFRS • Supporting full note disclosure Perspectives on the Canadian banking industry 27 Analysis of 2010 results 28 Canadian Banks 2011 Overview Canadian banks closed out 2010 with stabilized results after coming off a volatile two-year period in the banking world. Combined net income for the Big Six banks (the banks) was $20.4 billion, a record for the group. Digging deeper into these numbers the results were propelled by improvements in the credit markets which allowed the banks to release provisions set aside in the previous years for credit losses. These one-time gains were offset by weak trading revenue, especially when compared to the strong 2009 results earned as the markets turned. With the banks receiving more clarity surrounding future capital requirements under Basel III, they have been active in seeking out acquisition opportunities. Only National Bank increased its dividend in 2010, but many banks predicted that their payout ratios will increase during 2011. The 2010 at-a-glance on the following page provides a high level overview of some of the bank’s key operating metrics. We also examine each bank’s results in more detail, highlighting key messages, results, and information regarding their priorities and areas of focus. Capital Canadian banks have a keen eye on the potential impacts of Basel III, despite demonstrating that their current capital ratios are fundamentally in-line with the revised standards. As investors and regulators increase their demands for returns and transparency, the banks will maintain their sensitivity to managing both economic and regulatory capital. Impact of Basel III on capital ratios Ratios Basel III Basel II/OSFI proposed requirements through 2013 Basel III proposed through 2019 Tier 1 capital 7.0 4.5 8.5* Total capital 10.0 8.0 10.5** Common equity/Core Tier 1 n/a 3.5 7.0*** Leverage n/a 3.0 3.0 * The Tier 1 capital ratio represents 6% attributable to a minimum Tier 1 capital ratio and 2.5% related to the capital conservation buffer ** Total capital ratio represents 8% attributable to minimum Total capital ratio and 2.5% related to the capital conservation buffer *** Common equity represents 4.5% related to minimum Tier 1 common equity ratio and 2.5% related to the capital conservation buffer Even though all of the regulatory guidance is not yet finalized the banks are already trying to isolate the impact of the new standards. In its current form, the major elements that Basel III attempts to improve on are the quality of capital that banks are required to maintain, raising the capital requirements for counterparty credit risk and market risk, and increasing the minimum capital requirements. Minimum capital calculations will also contemplate a conservation buffer to absorb additional losses in times of systemic stress. An additional capital buffer that will contemplate counter-cyclicality may also be imposed in the event of significant systemic credit growth. Perspectives on the Canadian banking industry 29 2010 at-a-glance Comparison across key criteria BMO Key factors impacting earnings BNS CIBC NBC RBC TD • Net income up 57% year-over-year. • Net income up 20% year-over-year. • Net income up 109% year-over-year. • Net income up 21% year-over-year. • Net income up 35% year-over-year. • Net income up 49% year-over-year. • Improved results in all segments. • Declines in capital markets compared to record 2009. • Lower loan losses. • Strong growth in retail and commercial banking. • Biggest driver of performance: record earnings in Canadian banking, growth in wealth management and Insurance, significant reduction in trading revenues, and higher expenses. • Declines in capital markets, tax agreement with CRA, project write downs. • Securitization gains. • Higher net interest margin. • Weaker wholesale earnings. • Declines in capital markets due to normalizing market conditions. • Sale of Liberty Life. Provisions for Credit Losses (PCL) • $1,049 million (down 34.6%) • $1,239 million (down 29%) • $1,046 million (down 36.6%) • $144 million (down 52.8%) • $1,861 million (down 45.5%) • $1,625 million (down 34.5%) Capital • Regulatory capital up 3.1% year-over-year. • Regulatory capital up 3.5% year-over-year. • Regulatory capital up 0.7% year-over-year. • Regulatory capital up 3.5% year-over-year. • Regulatory capital up 7.9% year-over-year. • Regulatory capital up 9.6% year-over-year. Canadian banking results • BMO achieved higher earnings in Canadian banking as a result of volume growths in most products, improvement in net interest margins and inclusion of the Diners Club business in 2010 results. • Scotiabank achieved record earnings in Canadian banking as a result of growth in wealth management revenues, retail mortgages, personal lending and deposits, and a wider interest margin. • CIBC achieved higher earnings in Canadian banking as a result of volume growth across most lines of business, acquisition of the MasterCard portfolio from Citigroup, wider lending spreads and strong equity markets. • NBC achieved higher earnings in Canadian banking due to strong volume growth in loans and bankers acceptances. • RBC achieved record earnings in Canadian banking due to higher revenues from increased volumes in home equity products, personal deposit products and credit card transactions; and lower PCL. • TD achieved higher earnings in Canadian banking as a result of higher margins in real estate secured lending and increases in volume in personal and business deposits. Efficiency Ratio changes • Decrease of 4.5% to 62.2%. • Decrease of 2% to 52.8%. • Decrease of 9.0% to 58.1%. • Increase of 1.3% to 65.7%. • Increase of 1.5% to 62%. • Decrease of 6.2% to 62.2%. 30 Canadian Banks 2011 2010 key metrics Total revenue1 ($ billions) Tier 1 capital ratio (%) 12.21 BMO BNS CIBC NBC RBC TD 4.28 12.09 15.51 23.22 19.57 BMO BNS CIBC NBC RBC TD With the exception of RBC, all banks reported higher revenues when compared to FY 2009. 1 12 Earnings per share (EPS) ($) 2.810 1.034 4.239 2.452 4.644 5.223 BMO BNS CIBC NBC RBC TD All banks reported increased net incomes compared to FY 2009. 6 2.881 3.0 5.89 5.99 3.49 5.13 Dividends declared ($ per share) 7.59 8.182 7.027 12.163 14.393 With the exception of minor declines in RBC and TD’s NIE, all banks reported higher expenditures when compared to FY 2009. 2.5 4.78 3.91 Compared to 2009, all banks grew their EPS. Non-interest expense (NIE) ($ billions) BMO BNS CIBC NBC RBC TD 13.90 14.00 13.00 12.20 Tier 1 capital ratios experienced minor fluctuations but remained relatively flat. 15 Net income ($ billions) 5 13.50 Total revenue is defined as net interest income plus other income. BMO BNS CIBC NBC RBC TD 4 11.80 BMO BNS CIBC NBC RBC TD 2.80 1.96 2.00 2.48 3.48 2.44 No changes in dividends year-over-year. Return on equity (ROE) (%) 3.5 BMO BNS CIBC NBC RBC TD 14.5% 12.0% 18.1% 19.2% 16.9% 15.0% Compared to 2009 all banks experienced an increase in ROE. Perspectives on the Canadian banking industry 31 A call for more disclosure is advised so that markets can participate in the monitoring of the banks. Release of dividends given strong capital positions Capital plans composition Regulatory Capital Ratios RBC Tier 1 capital 13.0% 12.2% 11.8% 13.5% 14.0% Total capital 14.4% 15.5% 13.8% 15.9% 17.5% Assets-to-capital multiple 16.5 TD 17.5 BNS 17.0 BMO 14.5 NBC 15.9 RBC has a dividend payout ratio target of 40% to 50%. In 2010, the ratio was 57%, a 21% drop yearover-year due to the goodwill impairment charge and higher credit provisioning in 2009. Common share dividends were $2.8 billion. NBC also has a dividend payout target of 40% to 50%. In 2010, the dividend on common shares was $2.48 per share. This represented a ratio of 39%, consistent with the prior year of 40%. By contrast BMO set a target of 45% to 55% due to their confidence in their abilities to continue to increase earnings. In 2010, they declared a dividend of $2.80 per common share or 58.8% of net income. On the lower end, TD’s target payout range is between 35% to 45% of earnings. However, 2010 dividends declared and paid were consistent year-over-year at $2.44 per common share. BNS paid $1.96 per common share in 2010 which is consistent to 2009. CIBC has a dividend payout ratio target of 40% to 50%. In 2010, they achieved 59.1% or $3.48 per share. Information on global peers and more clarification from Regulators (OSFI) In February 2011, OSFI issued guidance for the treatment of non-qualifying capital instruments under Basel III. As a result of expected changes to the definition of capital, banks may have capital 32 Canadian Banks 2011 instruments that would no longer be included in the calculation of regulatory capital beginning January 31, 2013. The Big Six banks responded by issuing press releases clarifying their intention on utilizing redemption rights under regulatory event clauses in non-qualifying capital instruments. Only TD and CIBC indicated they expected to exercise a regulatory event redemption right only in 2022 for innovative non-common capital instruments that will not qualify as capital under Basel III and had not matured by that date. Under the Basel III rules text, any non-qualifying capital instruments outstanding as of 2022, the final year of the phase-out period, will not be recognized as regulatory capital. On December 8, 2010, Julie Dickson spoke in Geneva about the following concerns and observations related to Basel III. Caution should be observed as Basel III is implemented since unintended or unforeseen consequences are possible. Consideration of levelling the equity requirements globally is being included and more effort should be made in areas with lower standards. The Committee is in the process of developing a methodology with both qualitative and quantitative indicators for evaluating systemically important financial institutions at a global level. Lastly, a call for more disclosure for banks is advised so that markets can participate in the monitoring of the banks. Overall, loans outstanding increased during the year from $1,180 billion to $1,250 billion, a gain of 5.9%. As at October 31, 2010, the banks’ combined allowance for credit losses fell to $12.3 billion from $12.9 billion the previous year. Credit losses Canadian banks benefited from improved credit conditions during 2010, as seen by a $4.2 billion reduction in provisions for credit losses as compared to 2009. One of the major factors behind the bank’s strong earnings during 2010 was the reduction in each of their provisions for credit losses (PCL). Each of the banks reported a decline in this expense, from a combined $11.19 billion in 2009, to $6.96 billion in 2010. PCLs are inherently linked to the allowance for credit losses, a related balance sheet account. It represents the amount that is required to bring the allowance for credit losses to a suitable level and is charged to income. PCLs are not necessarily indicative of the credit quality of the underlying portfolio at a bank as they are impacted by loan growth, timing of recognition of losses and existing reserve levels. Other things remaining equal, they can be a useful leading indicator of changes in credit quality. Losses on various parts of a bank’s portfolio take different periods of time to emerge. Banks model their loan loss allowances using historical information under Canadian GAAP’s incurred loss methodology. This methodology requires objective evidence of loss events before an allowance can be recorded. This evidence can be in the form of losses in a bank’s portfolio, or other economic factors such as increases in unemployment rates where it has been demonstrated there is a strong correlation between that economic factor and losses in a bank’s portfolio. Depending on the type of loan, the occurrence of a loss event will require a different period of time for that loss event to actually produce a write-down or loss on a loan. For instance, a job loss that will eventually lead to a default may cause a consumer to default on their unsecured debt first before their secured mortgage. Each bank will estimate the time period for these losses to emerge which will directly impact their provision levels. However, this information is not publicly disclosed at this time. As we move towards IFRS reporting for financial institutions, this emergence period will take on increased importance as each bank’s estimates in this area can have a significant impact on the overall level of their allowance. Overall, loans outstanding increased during the year from $1,180 billion to $1,250 billion, a gain of 5.9%. A larger loan balance requires the need for a higher balance sheet allowance, as there are more loans to provide for. Despite this gain, the overall allowance level dropped, due to other credit factors. During 2009, a number of bad loans were written off and the banks revisited their lending strategies including reducing available credit to certain customers. These actions, along with a more stable credit environment, helped improve the overall credit quality of their portfolios resulting in the need for lower provisions. As at October 31, 2010, the banks’ combined allowance for credit losses fell to $12.3 billion from $12.9 billion the previous year. When examined as a percentage of outstanding loans, the ratio drops from 1.095% to 0.986%. This represents a 10% drop in the balance sheet allowance. The allowances held across the residential mortgage portfolios of the banks continue to be very low. This demonstrates the quality of the banks lending, as the Canadian market has largely avoided subprime lending in this space. Furthermore, many mortgages are insured by institutions such as the Canadian Mortgage and Housing Corporation (CMHC) which limits a bank’s liability in case of default. Business and government loans (or wholesale) was one area that showed an improvement in credit quality during the year. Many of the banks recorded significant reductions in their allowances in these areas. For instance, TD recorded a $32 million reduction in their allowance covering their business and government segment despite adding over $7.3 billion in new business and government loans. Also in this segment, BMO experienced a $103 million allowance decline, including a reduction in write-offs of $343 million. Finally, CIBC saw an improvement of $142 million and also grew its business and government loan book by over 4% at the same time. Perspectives on the Canadian banking industry 33 Allowances for other areas of consumer credit including personal loans and credit cards remain high. These are often unsecured lines of credit and of higher risk to the banks. With overall consumer debt levels remaining very high, consumers run the risk of being over-extended, and unsecured lending products such as credit cards would be the most exposed in the event of default. As many of the banks seek to grow their loan portfolios through foreign acquisitions, the levels of allowances required for loans in each foreign jurisdiction may vary. Foreign lending practices can be quite different than those familiar to Canadians, each having their own credit risks. While historically, the bank’s allowances have generally been directionally consistent, this trend may change in the future as the significance of foreign operations increase. Results by business segment 2010 was a year of increased consumer confidence. The first half of the year saw strong volume growth in the personal and commercial banking segments at most of the banks. However, 2010 has also been a year of increased volatility in the capital markets segments as banks were hit by the strong Canadian dollar and, to some extent, by the European sovereign debt crisis. 2010 was an interesting year for Canadian banks. The year started with improved consumer confidence and a general improvement in the Canadian economy. This, along with low interest rates, led to volume growth in home equity products and personal lending at most of the banks. There was also a general improvement in global capital markets, as compared to 2009. This has contributed to increased assets under management at most of the banks and therefore, improved mutual fund revenues. However, the European sovereign debt crisis and US regulatory reforms increased capital market volatility and impacted trading volumes. Headcount across all segments gives an indication of areas the banks are investing in. Most of the banks have been increasing headcounts across the board, following the headcount reduction in 2009. Some are now returning to 2008 levels. The banks all report their operating segments slightly differently. However, they are typically split into the following categories: • Personal and commercial banking • Wealth management or private client management • Capital markets Personal and commercial banking There was also a general improvement in global capital markets, as compared to 2009. 34 Canadian Banks 2011 Across all six banks, there was an increase in both revenues and profits in the personal and commercial banking area. This is the largest segment in four out of six of the banks and usually offers the strongest return on assets. The increase was generally significant and was the strongest area of growth for 2010, as compared to the other operating segments. The improvement in this segment comes mostly from increased volumes in the products offered by banks largely secured real estate lending. The banks also benefited from wider interest margins and higher fees. On the expense side, PCLs were lower than in 2009, reflecting the improvement in the Canadian economy. The increase in volumes occurred mostly in the first half of 2010 – this was due to consumer confidence, low interest rates as well as the rush to buy property in Ontario before HST implementation in July. The increase in volumes slowed in the latter half of the year once rates increased. Some of the large banks invested heavily in this segment in 2010. We have seen marketing campaigns focused on encouraging the use of savings accounts and are a contributing factor to increased deposit bases at these banks. Wealth management or private client management In terms of the private client and wealth management segment, most of the banks saw an increase in assets under management in 2010 which led to an increase in fee revenues as well as higher transaction volumes reflecting growing investor confidence. However, the banks were also hit by the strong Canadian dollar and this offset some of the benefits of increased assets under management. In this highly competitive area, some of the banks have been acquiring wealth management companies to improve their position, most notably was BNS’s acquisition of DundeeWealth subsequent to year-end. RBC has also been acquiring wealth management companies in various territories. Most of the banks saw an increase in assets under management in 2010. Capital markets All of the banks have experienced significant volatility in their capital markets segments over the past three years. 2010 was a mixed year with some of the banks seeing improved results in the capital markets area and some seeing worsened results since 2009. Overall, Canadian capital markets were strong, despite the negative backdrop of global economic uncertainty and volatility due to the European sovereign debt crisis. Some of the banks noted that 2009 had been an exceptional year for their capital markets segments which would have been difficult to beat in 2010. Strengths noted in 2010 were the increased number of IPOs, increased M&A activity, significant corporate debt issuances and the general appreciation in the stock markets. These factors all contributed positively to the banks. Overall, 2010 has been a strong year for all of the banks and despite continued volatility in various segments, the overall results are strong. The banks appear to be cautiously optimistic as they move into 2011. Results by geographic segment The strong Canadian dollar has been the culprit for the deteriorating results in many of the banks’ US business activities. This is also a time of significant regulatory change across the different jurisdictions the banks operate in, most notably the US. Foreign operations are an important part of the Canadian banks’ results. Some of the banks are active in the US and results have all been adversely impacted by the strong Canadian dollar in 2010. On a positive note, PCLs have generally decreased following the high levels of 2009. 2010 was a year of significant regulatory change in Canada and the US. One of the most important developments is in the US, due to the appetite to address offshore account reporting. The Obama Administration recently passed the Foreign Account Tax Compliance Act (FATCA). Most notably, when implemented FATCA will require foreign banks to report and disclose US interests in Foreign Financial Institutions (FFI) and they will enforce reporting by mandating a 30% withholding on US source income (including gross sales proceeds) – should any account holder or FFI not comply. FATCA’s impact on global withholding and reporting is sweeping and the costs of implementing systems changes, monitoring and reporting will be borne primarily by non-US financial institutions. The cost of tax reporting, compliance and the cost of errors are likely to rise dramatically and this will have an impact on the competitiveness of Canadian banks in the US. Also impacting operations in the US is Regulation E, which requires banks to notify customers when an ATM or debit-card transaction will result in an overdraft or insufficient funds fee. The effect of this regulation has been reduced fees from overdrafts as customers are informed of the fact that they are overdrawn so can take action to remedy this before the transaction is approved. TD has the most assets invested in the US and they have been, to some extent, negatively impacted by this regulation. Perspectives on the Canadian banking industry 35 The Dodd-Frank Wall Street Reform and Consumer Protection Act (the Dodd-Frank Act) signed by President Obama ushers in a new financial regulatory architecture. The Act makes significant changes to the prudential supervision framework for the banking industry and imposes a number of new requirements and limitations on business activities. While many changes are incremental in nature or will be phased in over time, collectively they will have a material influence on the financial services landscape. All of the banks saw an increase in net income from US operations in 2010, despite the strong Canadian dollar. Many of them had losses in this segment in 2009 due to the economic crisis and 2010 has been a year of improvement. The banks range from having 2% to 26% of assets invested outside of Canada and the US. Out of all of the banks, BNS has the most assets invested outside of North America, largely focusing on Latin America and increasingly, Asia. In 2010, BNS entered the Columbian market through an acquisition. None of the banks have seen a large shift in the proportion of assets invested outside of North America in 2010 but BNS and RBC have the most focus in this area, as compared to the other banks. The banks increased their activities in foreign markets through a mixture of organic growth and acquisitions. RBC has been particularly acquisitive in 2010 in the area of wealth management with acquisitions in London, Hong Kong and the US. RBC also generates 60% of its capital markets revenues outside of Canada and has invested heavily in the US, UK and continental Europe in 2010. 36 Canadian Banks 2011 Over the past few years, it is clear the banks are picking their core areas of differentiation, with a clearer focus on geographic areas. In 2010, banks acquired assets in line with their overall strategy expanding where it makes sense and where they already have a footprint. The following outlines the main geographic acquisition strategies for the banks: BMO Last year, BMO’s Harris Bank subsidiary acquired the assets and liabilities of US lender Amcore Bank, expanding its presence in Illinois and Wisconsin. With the acquisition of AMCORE Bank and its recent acquisition of Wisconsin-based bank Marshall & Ilsley Corp, BMO is positioned in the US Mid-West for future growth as the US emerges from recession. In the Chicago area, BMO ranked second in personal banking deposits which is a key indication of its strength in that geographic region. BNS BNS continued to expand its presence in Latin America by recently announcing its acquisition of one of the largest banks in Uruguay, Nuevo Banco Comercial, which would make them the first Canadian bank with a retail presence in Uruguay if the deal is approved. CIBC While most of CIBC’s operations have focused on domestic operations, the Bank purchased a minority interest in a Bermuda bank, Bank of N.T. Butterfield & Son Ltd last year. The investment in Butterfield is aligned with CIBC’s international focus on the Caribbean region. The banks increased their activities in foreign markets through a mixture of organic growth and acquisitions. NBC NBC is primarily regionally focused in Quebec and is often referred to as a super regional bank with two thirds of its total revenues generated from the province. It does not have a significant international presence which makes it unique from all of the other large Canadian banks. RBC In 2010, RBC continued its expansion strategy in the US, Europe and Asia by acquiring the wealth management business of Fortis Wealth Management Hong Kong Limited and UK-based Blue Bay Asset Management plc. In addition the Bank purchased JP Morgan Securities’ Third Party Registered Investment Advisory Servicing Business, and RBC Dexia IS acquired Unione di Banche Italiane Scpa’s (UBI) depositary bank business. TD Figure 1: Change in market capitalization 2010 2009 2008 -30% -20% -10% 0% 10% Select sample of four of the largest US banks Largest six Canadian Banks Source: Capital IQ 20% 30% TD’s presence in the U.S. continues to dominate, in 2010, TD acquired three FDIC assisted banks, and closed on the purchase of South Financial thereby increasing their presence in South Carolina and Florida. Three years ago, TD had nine locations in Florida. With the purchase of South Financial, their footprint increases to 169 branches. In addition, TD plans to open 30 new locations across Boston, New York, Florida and Washington. TD also recently announced a US$6.3 billion bid for Chrysler Financial. With this purchase, TD Financial will become the fifth largest financier of vehicle purchases in the US. Market capitalization The gains in the Canadian banks’ market capitalization has been primarily related to the banks’ better than average financial performance relative to the US banks, both during and subsequent the global financial crisis. Market capitalization is the product of a company’s equity price and its number of outstanding shares. It defines the size and value of a company as viewed by the market. The Big Six banks have performed relatively well over recent years from the perspective of increasing their market capitalization. Their market capitalization grew at a faster rate in 2010, relative to some of the largest US banks (JP Morgan Chase, Citi Bank, Wells Fargo and Bank of America). In each of the last three years, Canadian banks have outperformed this group of US banks, earning a 9% average market capitalization return. The gains in the banks’ market capitalization has been primarily related to the banks’ better than average financial performance relative to the US banks, both during and subsequent to the global financial crisis. The banks’ profitability, healthy balance sheets, and overall strong reputation in the aftermath of the financial crisis have helped increase the value of its stock prices in the market place. Figure 1 describes the percentage change in market capitalization on a year-over-year basis with the underlying data preserved in its base currency to eliminate the effects of foreign exchange volatility. Figure 1 compares a sample of US banks and the six largest Canadian banks. Perspectives on the Canadian banking industry 37 BMO highlights “We are investing strategically to raise the bar on customer experience. It’s differentiating us in the marketplace and positioning us for future growth. Good results this quarter and for our 2010 fiscal year, as well as a strong balance sheet, reflect the consistent execution of our strategy – and the benefits of our diversified business mix,” said William Downe, President and Chief Executive Officer, BMO Financial Group. The financial results for BMO on a consolidated basis were strong in 2010. The key operating groups (personal and commercial banking, private client group, and capital markets) contributed positively to the consolidated revenue growth of 10% (an increase of $1,146 million) to $12.2 billion. Consolidated net income for 2010 was $2.81 billion, up from $1.787 billion in 2009. Consolidated net income for 2010 was $2.81 billion, up from $1.787 billion in 2009. PCL fell to $1,049 million (2009 -$1,603) and specific provisions decreased $494 million. The decrease in the PCL is a reflection of improved credit conditions overall and is consistent with the other Canadian banks. Looking ahead, BMO remains cautious as credit conditions do remain challenging, particularly in the US real estate sector where the slower pace of the economic recovery has continued to add pressure. Applying the 2010 financial results against internal performance measures used to assess shareholder return, BMO reported a one year total shareholder return of 26.4%, significantly above comparable S&P and TSX indices, and a five year average TSR of 5.9%, which is a significant improvement relative to the 1.8% five year average for the period ended October 31, 2009. BMO also outperformed relative to 2009 when measured on EPS, ROE and net economic profit. The Canadian P&C banking group had a strong year in 2010. Net income from this group increased $229 million which is up 16% from a year ago. The Canadian P&C group experienced an increase in revenue from all its businesses which includes the personal banking business, the commercial banking business and the cards and payment services business. Revenue increased 10% to $5,830 million, primarily driven by volume growth in most products and improvements in net interest margin. Furthermore, the inclusion of ten months of results from the Diners Club business (acquired by BMO in 2010) helped increase revenues, specifically related to the cards business. BMO also has a US P&C group. The US P&C group did not have as strong a year relative to the Canadian P&C group. Net income in 2010 decreased $111 million or 39% from 2009. The significant decrease in net income year-over-year is partly related to increased charges for impaired loans, changes to the Visa litigation accrual and acquisition integration costs from the business’ acquisition in Q2 of AMCORE Bank, NA. However, with the acquisition of AMCORE Bank, NA and its recent acquisition of Wisconsin-based bank Marshall & Ilsley Corp., BMO is positioned in the US Mid-West for future growth as the US emerges from recession. In the Chicago area, BMO ranked second in personal banking deposits which is a key indication of its strength in that geographic region. 38 Canadian Banks 2011 The private client group (PCG), BMO’s wealth management group had a solid year with net income of $470 million, an increase of 31% compared to 2009. The PCG group includes various lines of business which are full-service investing, selfdirected investing, private banking, retail investments, asset management and insurance. PCG net income, excluding the insurance business was up 62% or $118 million, noting a one-time pre-tax charge in 2009 of $17 million. Net income for the insurance business was $164 million, which was down $7 million from a year ago, however a $23 million recovery for prior periods’ income taxes was included in 2009. All businesses had increased revenues, which on a group level were up $233 million or 12%. Revenue growth in all lines of business, excluding insurance, was primarily driven by improvements in assets under management and administration. Insurance business revenue increased due to higher premiums and the inclusion of 12 months of BMO Assurance results. BMO Assurance was acquired in Q2 of 2009. Revenue growth in all lines of business, excluding insurance, was primarily driven by improvements in assets under management and administration. The US PCG operations reported net income of US$16 million compared to a net loss of US$4 million in 2009. Net income has increased due to a 16% increase in revenues in 2010 and expenses which remained relatively unchanged. This is a reflection of effective expense management initiatives taking hold in 2010. BMO capital markets net income decreased to $820 million in 2010 from $873 million in 2009, despite increases in revenues which were offset by a higher PCL and increases in expenses. It should be noted that there were pre-tax charges of $521 million in 2009 related to the difficult capital markets environment, and no similar charges were taken in 2010. A weaker US currency has reduced the group’s revenue by $140 million. Net income from BMO capital markets’ US business was $US67 million, decreasing $US238 million. The primary reason for the decrease in net income was related to significantly lower trading revenue and decreased revenues from the interest-rate-sensitive businesses. BMO is continually working towards growing their existing operating groups. From a US operations perspective, the bank is focused on ensuring it is well positioned for future growth as the US economy emerges from recession. More specifically, growth is expected to be achieved by delivering a distinctive customer experience through client-focused planning. The following outlines key strategic priorities echoed from BMO’s Management Discussion and Analysis in the 2010 Annual Report: • Maximize earnings growth across all North American personal and commercial banking businesses, focusing on industry-leading customer experience and sales force productivity. • Accelerate the growth of our wealth management business through client-focused financial planning and by investing for future growth. • Deliver strong, stable returns in our capital markets business by providing highly targeted solutions to our core clients from a single integrated platform. • Develop our business in select global markets to grow with our clients, expand our capabilities and reach new customers. • Sustain a culture that focuses on customers, high performance and our people. BMO continues to concentrate on a customer-focused culture, centered on understanding and responding to customers’ most important financial needs, a one team mindset that brings the entire organization’s capabilities to customers. Perspectives on the Canadian banking industry 39 BNS highlights “Scotiabank’s strategy of diversification by business and geography enabled us to achieve record results for 2010, and I am very pleased to report that we have met or exceeded all of our targets and reported a record year, We have seen good contributions from all our business lines, demonstrating our diversification and strong execution strategy,” said Rick Waugh, Scotiabank President and CEO. Scotiabank – the third largest Canadian bank by total assets, revenues and net income, reported record net income of $4.2 billion in 2010. Scotiabank met or exceeded all of its targets, including 18.3% ROE, 18.1% EPS growth, 52.8% Productivity Ratio and 11.8% Tier 1 capital ratio. Scotiabank delivered a year-over-year increase of 20% in net income attributable to common shareholders and experienced a 21% increase in its share price at October 31, reaching its highest share price during 2010 compared to the past five years. Scotiabank’s productivity ratio, measuring the bank’s efficiency by comparing non-interest expenses as a percentage of total revenue on a taxable equivalent basis, was a record low at 52.8% in 2010, an improvement from 53.7% in 2009. This segment reflects an area of opportunity for the bank, which will be supported by its recent acquisition of DundeeWealth Inc. 40 Canadian Banks 2011 Despite record profitability, results were adversely impacted by foreign exchange fluctuations. The stronger Canadian dollar had a negative impact of $129 million on earnings. The PCL fell by 29% yearover-year, but remain well above historic levels with the specific PCL as a percentage of average loans and acceptances as follows: RBC TD BNS BMO NBC 0.48% 0.54% 0.24% 0.13% 14.0% Canadian banking had a record year in 2010, with net income of $2.3 billion, an increase of 25% over the prior year. Canadian banking accounts for approximately 55% of the bank’s total income. Growth in the Canadian banking segment was driven by substantial growth in wealth management revenues, retail mortgages, personal lending and deposits, along with a wider interest margin. Solid performances were achieved in each of retail and small business banking, commercial banking and wealth management. Scotiabank’s strong results in the Canadian banking sector are consistent with the other Canadian banks’ results in 2010. International banking reported net income of $1.3 billion, a decrease of 4% year-over-year, largely due to the impact of a 10% stronger Canadian dollar. Growth in international banking reflects recent international acquisitions and strong earnings in Asia, Mexico and Chile, partially offset by slower economic recovery in the Caribbean. Excluding the impacts of the stronger Canadian dollar, earnings in this segment increased by $76 million or 6%. Scotiabank is benefitting from recent acquisitions and the diversification of their business, as Canada’s most international bank. Scotia Capital reported net income of $1.4 billion in 2010, below prior year’s record earnings by 7% given the exceptional trading results arising from market conditions in 2009. Despite the decline in net income in 2010, Scotia Capital had its second best year ever. Strong trading results continued in the first half of 2010 and normalized for the remainder of the year. Scotia Capital also recorded a recovery in their PCL of $43 million. Capital markets results in Canada were mixed in 2010, with only BMO and CIBC reporting positive results on growth. Scotiabank launched a new business line towards the end of 2010, the global wealth management division, combining its wealth management and insurance businesses both in Canada and internationally. This segment reflects an area of opportunity for the bank, which will be supported by its recent acquisition of DundeeWealth Inc. CIBC reported a one year total shareholder return of 32.4%, which was the highest among the major Canadian banks. CIBC highlights Acquisitions in the current year focused on international growth with acquisitions in Thailand, Puerto Rico and Chile supporting Scotiabank’s international growth and diversification strategies. Strategic initiatives for Scotiabank include: • Achieving superior growth in the deposits and payment businesses; • Growth in international banking through organic and inorganic growth; “2010 was a good year for CIBC and our stakeholders. Against the backdrop of economic and industry conditions that improved from 2009 but remained challenging, CIBC reported solid financial results including delivering the highest total shareholder return of the Canadian banks while furthering progress against our strategic priorities,” said Gerry McCaughey, CIBC President and CEO. 2010 was a solid year financially for CIBC. The bank’s net income increased 109% to $2.452 billion from $1.174 billion in 2009, as revenue increased $2,157 million to $12,085 million and PCL decreased $603 million, despite growth in the bank’s loan portfolio. The common share price increased to $78 (2009, $62) and market capitalization increased to $30.724 billion. • Implementation of the recent reorganization of wholesale activities under Scotia Capital for long-term expansion and capturing growth opportunities; and The overall results were very positive and are consistent with the other Canadian banks in terms of reporting growth in net income, revenues, share price, market capitalization and a decrease in PCL. • Leveraging global strengths in global wealth management, insurance and global transaction banking to drive organic growth. Applying the 2010 financial results against common measures applied by the Canadian banks to assess shareholder value, CIBC reported a one year total shareholder return of 32.4%, which was the highest among the major Canadian banks. However, CIBC’s rolling five year average Total Shareholder Return Perspectives on the Canadian banking industry 41 Canadian business banking and wealth management also experienced strong revenue growth of 6% and 8% respectively. (TSR) was 36.6%, significantly below the S&P/TSX Composite Banks Index which was at 50.2% over the same period. CIBC reported a ROE of 19.4%, significantly up from the 9.4% returned in 2009. On a cash diluted EPS, CIBC reported $5.95 which was up from $2.73 in 2009. CIBC retail markets is comprised of CIBC’s personal banking, business banking and wealth management businesses. Overall net income for this unit was up $296 million or 16% from 2009. Revenue primarily increased as a result of volume growth across most lines of business, higher fees, and wider spreads. CIBC retail markets is expected to face slower demand growth for mortgages and household credit, with a modest recovery in demand for business credit. Credit quality will continue to improve as the impacts from the earlier recession continue to fade, allowing for an improvement in delinquencies and a reduction in personal bankruptcies. Demand for investment products is expected to improve gradually as consumer confidence recovers. 42 Canadian Banks 2011 Canadian business banking and wealth management also experienced strong revenue growth of 6% and 8% respectively. This domestic growth can be attributed to higher volume growth in deposits, higher banking and management fees, wider margins, and increase in market values of managed assets. This is consistent with the other Canadian banks’ results for 2010. The wealth management division saw solid fund performance with 62% of funds with one year returns above the median. CIBC Wood Gundy assets under administration increased to $110.7 billion from $98.6 billion in 2009. CIBC has had growth in its high net worth client base. Fee income was higher due to increased market value of assets. Canadian personal banking had strong revenue growth of $6,413 million, up $481 million from 2009. The growth was led by volume across most products, wider spreads in lending products and the positive impact on revenues from the acquisition of Citi Cards Canada Inc’s Canadian Mastercard portfolio. The acquisition was completed on September 1, 2010, therefore, impacting the results for the last two months of fiscal 2010 and making CIBC the largest dual credit card issuer in Canada. Within its capital markets segment, CIBC expanded its equity research coverage, with a focus on the energy, mining and materials, and financial services sectors. On April 30, 2010, CIBC acquired from CIT Financial Ltd (CIT) the 50% interest in CIT Business Credit Canada Inc (CITBCC) that it did not already own. This acquisition is consistent with CIBC’s trend to grow its business banking operations in Canada. Included in the retail market unit are the results of First Caribbean International bank. CIBC owns over 90% equity interest in the subsidiary. First Caribbean is a major Caribbean bank with assets of US$9.8 billion in 2010. Revenue was down in 2010 by $123 million or 17%, primarily driven by the stronger Canadian dollar, as well as lower treasury allocations and volumes, and narrower spreads. The decrease in revenue was offset partially by higher securities gains. Unlike RBC, TD and BMO, CIBC doesn’t have a significant footprint in the US retail banking space. On March 2, 2010, CIBC purchased a minority interest in a Bermuda bank, Bank of N.T. Butterfield & Son Ltd. The investment in Butterfield is aligned with CIBC’s international focus on the Caribbean region. CIBC wholesale banking is comprised of CIBC’s capital markets, and corporate and investment banking businesses. Overall net income for this unit was $342 million compared to a net loss of $472 million in 2009. This is primarily related to lower losses in the structured credit run-off business, lower Markto-Market (MTM) losses on corporate loan hedges, gains in legacy merchant banking and other run-off businesses compared to losses in the prior year as well as lower PCL. Furthermore, revenues for both capital markets, corporate and investment banking were down in 2010, primarily related to lower fixed income trading, global derivatives, foreign exchange, new equity issuances and strategic risk in the capital markets business and lower revenue from US real estate finance due to market and economic conditions. The overall positive results for the business unit as a whole came from an improvement in credit quality, a healthier tone in the financial markets, coupled with lower losses on the structured credit run-off business and MTM on corporate hedges, and active wholesale debt markets due to government debt financing. Within its capital markets segment, the company expanded its equity research coverage, with a focus on the energy, mining and materials, and financial services sectors. The company improved its foreign exchange market share. Revenue was down $254 million, driven by lower revenue from fixed income trading, global derivatives, strategic risk, foreign exchange revenue, and equity new issuances. On July 28, 2010, CIBC Mellon Trust Company (CMT), a 50/50 joint venture between CIBC and The Bank of New York Mellon, announced it had signed an agreement to sell its Issuer Services business. The transaction closed on November 1, 2010. CMT’s Issuer Services business results are not considered significant to CIBC’s consolidated results. Corporate credit demand should be supported by growth in capital spending, although internal cash flows and the public debt market will remain a competitive source of funding. US real estate finance is expected to remain slow due to a weak housing market. Corporate default rates may remain contained as the global recovery takes hold. Perspectives on the Canadian banking industry 43 NBC highlights Similar to some of the other financial institutions in Canada, the central component to NBC’s strategy is its one client, one bank initiative. 44 Canadian Banks 2011 “Implementation of the one client, one Bank strategy continued at a steady pace, as can be seen in the fourth quarter results of 2010. The personal and commercial segment has enjoyed solid growth in loan volumes, and wealth management and financial markets have both posted quarter-overquarter increases in earnings. Such solid results, combined with our strong capital position and the quality of our credit portfolio, have allowed us to raise shareholder dividends,” stated Louis Vachon, President and CEO. Corporate and investment banking maintained strong positions in mergers and acquisitions, equity and debt underwriting, and improved market position in syndicated lending. Revenues were down $149 million, primarily due to lower revenue from US real estate finance and equity new issuances. The National Bank is primarily regionally focused in Quebec and is often referred to as a super regional bank with two thirds of its total revenues generated from the province. It does not have a significant international presence which makes it unique from all the other large Canadian banks. According to CIBC’s 2010 management discussion and analysis, CIBC’s strategic focus and priorities going forward is to: Similar to some of the other financial institutions in Canada, the central component to NBC’s strategy is its one client, one bank initiative. The purpose of this strategic initiative adopted in 2008 is to become a leader in client experience, with the ability to provide financial advice, solutions, and services to its clients, regardless of their point of entry into the Bank. NBC wants to encourage working closely together across business channels to maximize client relationships and grow the business outside of Quebec. • Achieve and maintain no less than the #3 position, and target #1 or #2, in their core Canadian-based retail and wholesale businesses; • Grow in certain areas where CIBC has competitive capabilities and market opportunities that can generate sustainable earnings; and • Underpin the core business with strong capital and funding, competitive productivity measures and sound risk management. NBC continued to have strong financial results in 20101 which was a continuation from 2009. The Bank recorded net income of $1,034 million in 2010 compared to $854 million in 2009. Total revenues have increased, $205 million or 5% from 2009 to $4,484 million, primarily due to growth from the P&C, and wealth management business segments. PCL decreased year-over-year, down $35 million to $144 million which is consistent with the other Canadian banks. The decline was primarily related to recoveries of losses in commercial and corporate credit. Of note, NBC ended the year with the lowest loan loss ratio, in both absolute and relative terms, of any Canadian financial institution. 1 Financial results are reported based on NBC’s MD&A. Refer to page 18 and 19 of the MD&A for non-GAAP measures. The wealth management segment plays an important role in NBC’s strategy for pursuing revenue growth outside of Quebec. When reviewing the measures commonly applied to shareholder value, NBC reported diluted EPS of $5.94 compared to $4.94 in 2009. ROE was 17% versus 15.6% in 2009. On an adjusted basis, excluding specified items, the adjusted ROE was 17.7% and diluted EPS of $6.25. The bank maintained a strong balance sheet and is well capitalized with a Tier 1 capital ratio of 14%. NBC was the first major Canadian bank to increase dividends in the aftermath of the financial crisis, and has increased its quarterly dividend beginning in Q1 2011 to $0.66 per share, up 6%. If we look at the geographic distribution of total revenues, excluding specified items, the majority of revenues are generated within the province of Quebec at 68% (2009, 64%), 20% (2009, 25%) from other provinces within Canada, and 12% (2009, 11%) from international and other unallocated sources. The distribution pattern reflects the significance of Quebec as a primary source of revenue. NBC’s P&C business segment reported net income of $587 million, up 22% and total revenues of $2,426 million, up 6% from 2009. Growth has been mainly driven by higher loan volumes, which more than offset tighter spreads on deposits. NBC is looking to grow its P&C business outside of Quebec within selected markets and business sectors. In 2010, 25 new distribution agreements were signed with various brokers/dealers. The wealth management segment’s net income decreased 3% to $110 million relative to 2009, mainly due to lower net interest income which has been impacted by historically low interest rates. Total revenues are up $769 million or 2% from 2009. Revenues have been driven by growth in fees due to strong stock market gains and steady sales performance. As a result, assets under management have significantly increased by 20% to $231 billion, driving the increase in fees. Wealth management offers excellent business opportunities for the bank as individual wealth continues to grow, and an aging population is driving greater demand for financial advice and retirement solutions. Although there is intense competition, the bank’s objective is to be a larger player in this market by gaining market share in Quebec and expanding its presence across Canada. The wealth management segment plays an important role in the bank’s strategy for pursuing revenue growth outside of Quebec. The financial markets segment’s net income decreased 8% to $471 million and total revenues were down $48 million to $1,384 million. The decrease in net income and revenues was primarily driven by a significant decrease in trading activity revenues related to fixed income. In 2010, revenues from trading activity of fixed income was $199 million compared to $388 million in 2009. This decline was partially offset by an increase of $38 million or 19% in trading activity revenues generated by equities. A decline in income in this segment is relatively consistent with some of the other Canadian banks due to a significant decrease in trading activity in the marketplace. Financial markets will continue to leverage its current strengths and relationships through focusing on client needs. Key priorities for 2011 for growth include re-focusing resources in all targeted sectors for midmarket companies, further solidifying its leadership position in fixed income; deploy risk management solutions to corporate and commercial clients, and continuing its leadership of expanding the market for structured products. Perspectives on the Canadian banking industry 45 RBC highlights “RBC once again demonstrated the power of our diversified business model, delivering strong earnings of $5.2 billion in a year characterized by economic, regulatory, and market uncertainty. We continue to extend our leading market positions and grow our business in Canada and globally by focusing on serving our client’s needs,” said Gordon M. Nixon, RBC President and CEO. RBC, Canada’s largest bank as measured by assets and market capitalization reported net income of $5,223 million up $1,365 million or 35% from the prior year. RBC’s Tier 1 capital ratio remained at 13% while ROE was up 300 basis points (bps) at 14.9%. RBC’s domestic performance, as it relates to its P&C division benefited from increased volume growth in home equity and personal deposit products, and higher credit card transaction volumes. As a result, total revenue topped $10,555 million, which is an increase of $665 million or 14% year over year. Combined with a decrease in their PCL of $84 million, or 7% year-overyear, attributed to improving market conditions, RBC increased their net income by $381 million over prior year to $3,044 million. Non-interest expense items were higher than 2009 by $266 million or 6%, due to increased marketing cost associated with the Olympics, higher performance related commissions and the introduction of the Harmonized Sales Tax (HST). Outside of Canada, RBC’s wealth management division was the only other division to realize the same positive growth in revenues and earnings. Higher average Outside of Canada, RBC’s wealth management division was the only other division to realize the same positive growth in revenues and earnings. 46 Canadian Banks 2011 fee-based client assets and transaction volumes were recognized as contributing to increases in revenues of $108 million to $4,188 million over prior year. However this increase was offset by a stronger Canadian dollar and spread compression. Net income grew by $86 million to $669 million. RBC’s international banking division continued to realize losses year-over-year. In 2010 net losses of $317 million were recorded, as a result of higher losses on Available-For-Sale (AFS) securities and a strong Canadian dollar. While this is an improvement over 2009’s losses of $1,129 million, it is noted that last year’s losses were impacted by an impairment charge to goodwill and improvements in loan loss provisions. It is noted that RBC is actively managing a reduction in their US banking portfolio. As a result, total revenues were down by $354 million to $2,236 million. RBC’s capital markets division was adversely impacted by the strong Canadian dollar and tighter credit spreads for the lower client volumes. 60% of capital market revenues are generated outside of Canada and as a result net income is down year-over-year by $121 million to $2,719 million, on revenues of $5,887 million, which are lower than 2009 by $1,036 million. PCL totals $20 million, which is down by $682 million over prior year. This is attributed to certain large recoveries. In 2010, RBC became the first Canadian bank to issue both Visa and Mastercard co-branded credit cards. In 2010, RBC became the first Canadian bank to issue both Visa and Mastercard co-branded credit cards. Also in 2010, RBC sold its US life insurance business, Liberty Life, to Athene Holding Ltd for $628 million generating a loss of $116 million. Going forward, RBC plans to increase its expansion into emerging markets noting a focus on Hong Kong, Singapore, and Latin America. RBC anticipates that the Canadian economy will grow by 2.9% in the next year, with the Bank of Canada holding its overnight rate at 1% but increasing it to 2% by the end of 2011. Outside of Canada, RBC is expecting that the US economy will grow by 2.8% with the Federal Reserve keeping the funding rate between 0% and 0.25%. In the Eurozone, RBC economists expect 1.7% growth with the European Central Bank holding the lending rate at 1%. In 2010, RBC completed the following acquisitions: • Purchased UK-based BlueBay Asset Management plc to expand Global Asset Management business; • Acquired the wealth management business of Fortis Wealth Management Hong Kong Limited to expand in Asia; • Purchased the JP Morgan Securities’ Third Party Registered Investment Advisory Servicing Business, and; • RBC Dexia IS acquired Unione di Banche Italiane Scpa’s (UBI) depositary bank business. Perspectives on the Canadian banking industry 47 RBC anticipates that some of the key challenges for them in the coming year relates to the sustainability of the growth in the Canadian housing market. Since the recent growth in the domestic banking business has been fuelled partly by the increased mortgage lending, increasing or sustaining this performance may prove difficult if the housing market is expected to slow. Continued weakness in the US economy will also prove to be challenging. This will be further exaggerated by increased regulatory costs, elevated PCL, and low home values. According to RBC’s 2010 Annual Report, its strategic goals are: • In Canada, to be the undisputed leader in financial services; • Globally, to be a leading provider of capital markets and wealth management solutions; and • In targeted markets, to be a leading provider of select financial services complementary to our core strengths. TD wealth management realized net income of $641 million, an increase of $4 million year-over-year. TD’s assets under management and assets under administration were up 7% and 17% to $183 billion and $224 billion, respectively. 48 Canadian Banks 2011 TD highlights “The fourth quarter completed a great year for TD, with our retail operations delivering a record $4.8 billion in adjusted earnings for 2010. Canadian personal and commercial banking had yet another strong quarter, while our US operations continued to perform very well despite new regulatory challenges and ongoing weakness in the economy,” said Ed Clark, Group President and CEO. TD, Canada’s second largest bank, as ranked by assets, reported net income of $4,644 million for the year ended 2010. TD’s Tier 1 capital ratio was 12.2% compared to 11.3% in 2009. Capital quality remained very high, with tangible common equity comprising about 75% of Tier 1 capital. The Bank’s efficiency ratio improved to 62.2% compared with 68.4% last year while ROE was 12.1%. TD’s Canadian P&C division posted earnings of $3,095 million on revenues of $10,371 million an increase of $623 million and $922 million, respectively. This was due to higher margins on real estate secured lending and increases in volume in personal and business deposits. Outside of Canada, both wealth management and US P&C saw performance improvements compared to prior year. Wealth management realized net income of $641 million, an increase of $4 million year-overyear. Revenues were also up to $2,457 million from $2,205 million in the prior year. This is attributable to higher fee-based revenue from higher average client assets and increases in net interest margin TD remains positive about their growth prospects. Market conditions are expected to remain moderate characterized by low interest rates and volatility. This should translate into increases in debt and equity originations and more M&A and advisory fees. TD plans to expand by adding increased functionality to enhance customers’ online experience, expanding products in their P&C businesses, and create efficiencies in their wealth management division, both operationally and technologically. In addition, TD plans to expand their presence in the US by opening 30 new locations across Boston, New York, Florida and Washington. from various treasury management strategies. By comparison, assets under management and assets under administration were up 7% and 17% to $183 billion and $224 billion, respectively. US P&C net income was up $340 million to $973 million. This increase is attributable to higher fee-based revenue, increased volumes associated with loans and deposits and reduced PCL on debt securities. The year-over-year increases would have been greater, had it not been for the introduction of Regulation E on overdraft revenue and resultant increases in non-interest expenses. TD’s wholesale banking division was the only division to see net income decrease year over year. The division realized net income of $866 million, which was a reduction of $271 million or 24%. Similar to RBC, this decrease was attributable to lower trading volumes, lower credit volumes, and spread compression. Related revenue metrics yield similar results with revenue totalling $2,874 million, a decrease of $347 million. The lower volumes were more prominent in fixed income and currency trading. PCL also decreased by $139 million to $25 million. This was largely attributable to large recoveries in the corporate lending portfolio. In 2010, TD recorded $161 million in charges relating to several Canada Revenue Agency tax matters relating to certain wholesale banking strategies, which they no longer participate in. In addition, TD incurred $69 million in integration and restructuring charges associated with their US P&C banking acquisitions. In 2010, TD acquired three FDIC assisted banks, and closed on the purchase of South Financial thereby increasing their presence in South Carolina and Florida. Three years ago, TD had nine locations in Florida. With the purchase of South Financial, their footprint increases to 169 branches. TD also recently announced a US$6.3 billion bid for Chrysler Financial. With this purchase, TD Financial will become the fifth largest financier of vehicle purchases in the US. TD is focused on the known and unknown impacts of the Dodd-Frank Act on their growth strategies in the US. They acknowledge that the full impact of the legislation will not be known until all the regulations are released. TD is concerned that slower growth in the US economy may continue to negatively impact equity markets with low interest rates putting pressure on margins. In addition, the European sovereign debt crisis will continue to have a negative impact on credit markets. TD’s 2010 Annual Report outlines the following key priorities for its personal and commercial segment in 2011: • Extend our lead on customer service and convenience. • Create an integrated customer service experience across all channels. • Prepare TD Canada Trust for a period of slower growth, exercising expense discipline while eliminating waste and simplifying technology, process and controls. • Continue to support under-represented businesses while identifying new sources of revenue. Perspectives on the Canadian banking industry 49 Appendix 52 Shareholder value summary 54 Regulatory capital 56 Balance sheet highlights 58 Balance sheet ratios 60 Income statement highlights 62 Derivatives 64 Credit risk summary 66 Statement of comprehensive income (loss) and changes in shareholders’ equity 68 Interest income and related ratios 70 Income, expense and other ratios 72 Diversification and segmentation highlights 74 Assets of banks registered with the Office of the Superintendent of Financial Institutions Canada (OSFI) 50 Canadian Banks 2011 PricewaterhouseCoopers LLP 51 Shareholder value summary (in millions of Canadian dollars) BMO BNS CIBC 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 Stock performance Common share price as at October 31 Book value of outstanding common shares Trading premium above book value Market price to book value 60.23 34.11 26.12 1.77 20.3% 6.8% 44.1% 50.06 31.93 18.13 1.57 43.02 32.02 11.00 1.34 54.67 22.92 31.75 2.38 20.8% 10.2% 29.8% 45.25 20.79 24.46 2.18 40.19 19.03 21.16 2.11 78.23 32.17 46.06 2.43 26.2% 11.1% 39.4% 62.00 28.96 33.04 2.14 54.66 29.41 25.25 1.86 Earnings Net income attributable to common shareholders Basic earnings per share as reported Price / earnings ratio 2,674 4.78 12.6 60.4% 54.7% -22.2% 1,667 3.09 16.2 1,905 3.79 11.4 4,038 3.91 14.0 20.1% 17.8% 2.6% 3,361 3.32 13.6 3,033 3.07 13.1 2,283 5.89 13.3 125.6% 122.3% 1,012 2.65 23.4 (2,179) (5.89) n/a Returns Return on basic equity1 14.5% 9.9% 12.6% 18.1% 16.9% 16.9% 19.2% 9.1% -19.5% Return on assets Return on risk-weighted assets2 Total market return3 0.6% 1.7% 25.9% 0.4% 1.0% 22.9% 0.5% 1.0% -34.0% 0.8% 1.9% 25.1% 0.7% 1.5% 17.5% 0.6% 1.2% -14.6% 0.6% 2.1% 31.8% 0.3% 0.9% 19.8% -0.6% -1.8% -33.6% Dividends Dividend paid Dividend yield4 Dividend payout ratio5 2.80 4.6% 59% 0.0% -16.9% -35.4% 2.80 5.6% 91% 2.80 6.5% 74% 1.96 3.6% 50% 0.0% -17.2% -15.1% 1.96 4.3% 59% 1.92 4.8% 63% 3.48 4.4% 59% 0.0% -20.7% -55.0% 3.48 5.6% 131% 3.48 6.4% -59% Shares outstanding at end of year (millions) 566 2.5% 552 505 1,032 1.9% 1,013 987 393 2.3% 384 381 Market capitalization at October 31 (billions) 34.1 23.4% 27.6 21.7 56.4 23.1% 45.8 39.7 30.7 29.0% 23.8 20.8 Total assets per dollar of market capitalization 12.1 14.1 19.2 9.3 10.8 12.8 11.5 14.1 17.0 52 Canadian Banks 2011 NBC RBC TD 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 67.13 37.54 29.59 1.79 19.0% 12.2% 29.1% 56.39 33.47 22.92 1.69 45.21 29.70 15.51 1.52 54.39 23.96 30.43 2.27 -0.7% 5.8% -5.4% 54.80 22.63 32.17 2.42 46.84 20.86 25.98 2.25 73.45 44.29 29.16 1.66 19.1% 7.7% 41.9% 12.9% 61.68 41.13 20.55 1.50 56.92 38.72 18.20 1.47 971 5.99 11.2 22.1% 20.8% -1.4% 795 4.96 11.4 744 4.69 9.6 4,965 3.49 15.6 37.0% 34.7% -26.3% 3,625 2.59 21.2 4,454 3.41 13.7 4,450 5.13 14.3 50.7% 47.0% -19.0% 2,953 3.49 17.7 3,774 4.90 11.6 16.9% 15.7% 16.6% 15.0% 12.1% 17.7% 12.0% 9.1% 14.9% 0.7% 1.9% 23.4% 0.6% 1.4% 30.2% 0.6% 1.3% -22.1% 0.7% 1.9% 2.9% 0.6% 1.5% 21.3% 0.6% 1.6% -1.9% 0.7% 2.2% 23.0% 0.5% 1.6% 12.6% 0.7% 1.8% -8.9% 2.48 3.7% 41% 0.0% -16.0% -17.2% 2.48 4.4% 50% 2.48 5.5% 53% 2.00 3.7% 57% 0.0% 0.8% -25.8% 2.00 3.6% 77% 2.00 4.3% 59% 2.44 3.3% 48% 0.0% -16.0% -32.0% 2.44 4.0% 70% 2.36 4.1% 48% 163 1.2% 161 159 1,425 0.5% 1,418 1,341 879 2.3% 859 770 10.9 20.5% 9.1 7.2 77.5 -0.3% 77.7 62.8 64.5 21.8% 53.0 43.8 14.6 17.9 9.4 8.4 11.5 9.6 10.5 12.9 13.3 Notes 1. Return on equity has been calculated as net income attributable to common shareholders divided by average common shareholders’ capital. 2. Return on risk weighted assets has been calculated as net income attributable to common shareholders divided by risk weighted assets. 3. Total market return has been calculated as (change in share price + dividends paid) divided by opening share price and does not include the assumed rate of return on the investment of dividends. 4. Dividend yield has been calculated as dividends paid divided by the common share price at the fiscal year end. 5. Dividend payout ratio has been calculated as dividends paid divided by earnings per share. Perspectives on the Canadian banking industry 53 Regulatory capital1 (in millions of Canadian dollars) BMO 2010 Tier 1 capital Common shareholders' equity OCI – accumulated foreign currency translation losses Non-cumulative preferred shares Innovative Tier 1 capital Non-controlling interests Less: Goodwill and excess intangible assets Adjustments to Tier 1 capital Total Tier 1 capital Tier 2 capital Subordinated debt Trust subordinated notes Accumulated unrealized gain from AFS securities Eligible general allowance for credit losses Other adjustments to capital 2 Total Tier 2 capital Change BNS 2009 2008 2010 18,753 17,132 15,974 2,571 2,542 23 (1,619) (592) 21,678 2,571 2,907 26 (1,569) (605) 20,462 4,236 800 5.9% Change CIBC 2009 2008 2010 23,199 20,945 20,197 1,996 2,486 39 (1,635) (131) 18,729 3,975 3,400 579 (3,050) (2,769) 25,334 7.1% 3,710 3,400 554 (2,908) (2,051) 23,650 2,860 2,750 502 (2,273) (773) 23,263 12,995 (575) 3,156 1,599 168 (1,913) (579) 14,851 4,175 800 – 494 (877) 4,592 5,790 1,000 176 574 (3,275) 4,265 -13.6% 5,833 1,000 6 570 (2,471) 4,938 4,227 1,000 – 534 (1,177) 4,584 4,674 – 4 126 (689) 4,115 3.5% 28,588 27,847 18,966 Change 2009 2008 4.9% 11,489 (495) 3,756 1,599 174 (1,997) (372) 14,154 11,642 (357) 3,231 – 174 (2,100) (225) 12,365 5,022 6,425 -11.9% – – (349) 4,673 – – (661) 5,764 0.7% 18,827 18,129 3,776 800 10 292 (919) 3,959 -10.0% 296 (935) 4,397 Total regulatory capital 25,637 3.1% 24,859 23,321 29,599 Risk weighted capital ratio Tier 1 Total capital ratio 13.5% 15.9% 12.2% 14.9% 9.8% 12.2% 11.8% 13.8% 10.7% 12.9% 9.3% 11.1% 13.9% 17.8% 12.1% 16.1% 10.5% 15.4% 136,290 5,217 19,658 161,165 -3.6% 143,098 6,578 17,525 167,201 163,616 11,293 16,699 191,608 180,500 10,500 24,000 215,000 -3.0% 187,800 11,400 22,400 221,600 214,500 15,500 20,600 250,600 86,782 1,625 18,256 106,663 -9.1% 97,190 1,321 18,787 117,298 95,161 2,928 19,857 117,946 14.5 2.8% 14.1 16.4 17.0 2.4% 16.6 18.0 17.0 4.3% 16.3 17.9 11.6% 13.6% 10.2% 8.3% 10.8% 14.2% 9.5% 8.1% 12.2% 24.4% 9.8% 9.9% 255.4% 9.9% 232.3% 217.1% 245.0% 9.3% 224.1% 202.6% 330.0% 15.2% 286.4% 300.1% 0.80% 0.78% 0.69% 0.66% 0.65% 0.53% 1.08% 1.11% 0.92% 1,297 1,306 1,321 1,410 1,450 1,323 1,153 1,307 1,080 Risk-weighted assets Credit risk Market risk Operational risk Total risk-weighted assets Assets to capital multiple Tangible common equity to risk-weighted assets Total assets to risk-weighted assets Total general allowance as a percentage of risk adjusted assets Total general allowance 54 Canadian Banks 2011 NBC3 2010 5,934 (133) 1,089 975 25 (744) (176) 6,970 RBC Change 2009 2008 2010 11.3% 5,282 (100) 1,089 971 19 (781) (215) 6,265 4,797 (71) 774 828 18 (740) (126) 5,480 2009 2008 2010 36,229 33,790 30,324 4,810 3,327 351 (8,064) (2,681) 33,972 4,811 3,991 353 (8,368) (2,803) 31,774 2,657 3,857 357 (9,977) (2,187) 25,031 37,903 (2,901) 3,944 3,844 – (14,460) (3,944) 24,386 1,894 1,897 2,153 13 79 (259) 1,727 -19.1% – 456 (219) 2,134 – 331 (285) 2,199 517 (4,528) 3,653 8,697 3.5% 8,399 7,679 37,625 14.0% 17.5% 10.7% 14.3% 9.4% 13.2% 39,811 3,226 6,794 49,831 -15.0% 48,589 3,894 6,124 58,607 15.9 3.2% 11.9% 291.6% Change TD 6.9% 6,641 1,023 Change 2009 13.9% 34,310 (1,539) 3,945 4,588 31 (15,015) (4,913) 21,407 2008 31,448 (1,633) 2,425 2,765 20 (15,123) 777 20,679 8,123 1,027 – 488 (3,959) 5,679 11,812 11,948 12,186 17.6% 6,461 1,017 – 575 (4,946) 3,107 66 915 (6,109) 6,684 -3.6% 42 877 (5,936) 6,931 53 490 (8,060) 4,669 7.9% 34,881 30,710 31,070 9.6% 28,338 25,348 13.0% 14.4% 13.0% 14.2% 9.0% 11.0% 12.2% 15.5% 11.3% 14.9% 9.8% 12.0% 45,509 6,623 5,937 58,069 197,195 24,828 38,433 260,456 6.4% 185,051 23,321 36,465 244,837 229,537 17,220 31,822 278,579 167,297 4,474 28,139 199,910 5.4% 160,465 3,735 25,385 189,585 177,552 9,644 24,554 211,750 15.4 16.7 16.5 1.2% 16.3 20.1 17.5 2.3% 17.1 19.3 32.1% 9.0% 8.3% 13.9% 0.8% 13.8% 10.9% 19.0% 4.8% 18.1% 14.9% 29.3% 225.5% 222.7% 278.8% 4.2% 267.5% 259.8% 309.9% 5.4% 293.9% 266.0% 0.86% 0.78% 0.57% 0.76% 0.83% 0.55% 0.82% 0.95% 0.56% 429 456 331 1,985 2,023 1,532 1,632 1,810 1,184 Notes 1. Regulatory capital and risk weighted assets are calculated under Basel II guidelines. 2. Includes requirements for insurance entities, non-consolidated subsidiaries, substantial investments, securitization-related deduction, expected loss in excess of allowance, and other deductions. 3. For NBC, off-balance sheet assets have been included with market risk. Perspectives on the Canadian banking industry 55 Balance sheet highlights (in millions of Canadian dollars) BMO BNS CIBC 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 20,554 54.6% 13,295 21,105 46,027 6.4% 43,278 37,318 12,052 72.0% 7,007 8,959 50,543 71,710 1,146 143,953 0.6% 21.4% -22.8% 16.0% 50,257 59,071 1,485 124,108 32,115 66,032 1,991 121,243 47,228 64,684 4,651 162,590 -15.2% 11.4% 31.8% 1.3% 55,699 58,067 3,528 160,572 38,823 48,292 920 125,353 26,621 28,557 22,430 89,660 -33.7% 89.0% 0.6% 6.0% 40,160 15,110 22,306 84,583 13,302 37,244 28,625 88,130 28,102 -22.0% 36,006 28,033 27,920 57.1% 17,773 19,451 37,342 14.0% 32,751 35,596 Loans Residential mortgages Personal and credit card loans Business and government loans Allowance for credit losses Total loans 48,715 54,467 68,338 (1,878) 169,642 7.0% 12.5% 0.2% -1.3% 5.9% 45,524 48,398 68,169 (1,902) 160,189 49,343 45,857 84,151 (1,747) 177,604 120,482 62,548 103,981 (2,787) 284,224 18.6% 2.5% -2.4% -2.9% 6.7% 101,604 61,048 106,520 (2,870) 266,302 115,084 50,719 125,503 (2,626) 288,680 93,568 46,462 38,582 (1,720) 176,892 8.6% 1.7% 3.3% -12.2% 5.8% 86,152 45,677 37,343 (1,960) 167,212 90,695 42,953 39,273 (1,446) 171,475 Customers’ liability under acceptances Unrealized gains on trading derivatives Other assets Total assets 7,001 49,759 13,183 411,640 -8.4% 3.9% 4.5% 6.0% 7,640 47,898 12,617 388,458 9,358 65,586 14,226 416,050 7,616 24,778 19,529 526,657 -20.5% 5.1% 4.3% 6.1% 9,583 23,570 18,716 496,516 11,969 41,028 21,144 507,625 7,684 22,034 18,428 352,040 -8.5% 3.4% -15.1% 4.8% 8,397 21,300 21,701 335,944 8,848 25,576 24,305 353,930 Liabilities Deposits Individuals Business and government Banks Total deposits 99,043 130,773 19,435 249,251 -0.4% 15.0% -15.4% 5.5% 99,445 113,738 22,973 236,156 91,213 136,111 30,346 257,670 128,850 210,687 22,113 361,650 4.1% 3.5% -4.1% 3.2% 123,762 203,594 23,063 350,419 118,919 200,566 27,095 346,580 113,294 127,759 5,618 246,671 4.6% 19.2% -25.9% 10.6% 108,324 107,209 7,584 223,117 99,477 117,772 15,703 232,952 7,001 16,438 47,110 47,970 17,414 -8.4% 36.3% 1.7% 8.7% 5.1% 7,640 12,064 46,312 44,139 16,564 9,358 18,792 32,492 59,802 14,317 7,616 21,519 40,286 28,293 33,223 -20.5% 46.5% 10.2% 16.2% 11.9% 9,583 14,688 36,568 24,342 29,700 11,969 11,700 36,506 37,407 36,969 7,684 9,673 28,220 22,809 16,420 -8.5% 63.5% -24.7% -1.6% -8.0% 8,397 5,916 37,453 23,175 17,854 8,848 6,924 38,023 28,490 17,604 3,776 – 800 389,760 -10.9% – -30.4% 5.8% 4,236 – 1,150 368,261 4,315 250 1,150 398,146 5,939 – 500 499,026 -0.1% – 0.0% 5.8% 5,944 – 500 471,744 4,352 – 500 485,983 4,773 – – 336,250 -7.4% -100.0% – 4.5% 5,157 600 – 321,669 6,658 600 – 340,099 2,571 6,927 92 12,848 (558) 21,880 0.0% 11.8% 16.5% 9.4% 39.8% 8.3% 2,571 6,198 79 11,748 (399) 20,197 1,746 4,708 69 11,632 (251) 17,904 3,975 5,775 7.1% 16.8% 3,710 4,946 2,860 3,829 21,932 (4,051) 27,631 10.1% 6.6% 11.5% 19,916 (3,800) 24,772 18,549 (3,596) 21,642 3,156 6,804 96 6,095 (361) 15,790 0.0% 9.0% 4.3% 18.2% -2.4% 10.6% 3,156 6,241 92 5,156 (370) 14,275 2,631 6,063 96 5,483 (442) 13,831 411,640 6.0% 388,458 416,050 526,657 6.1% 496,516 507,625 352,040 4.8% 335,944 353,930 Assets Cash resources (including deposits with banks) Securities Available-for-sale (including loan substitutes) Held-for-trading Other Total cash resources and securities Securities purchased under resale agreements Other Acceptances Securities – short sales Securities – repos Unrealized losses on trading derivatives Other liabilities (including non-controlling interests) Subordinated debt Preferred share liability Trust securities Total liabilities and debt Shareholders’ Equity Preferred share capital Common share capital Contributed surplus Retained earnings Accumulated other comprehensive income (loss) Total equity Total liabilities and shareholders’ equity 56 Canadian Banks 2011 NBC RBC TD 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 2,274 2.1% 2,228 3,660 22,582 30.7% 17,276 31,127 21,710 0.9% 21,517 17,946 10,997 43,271 – 56,542 -17.2% 17.1% – 7.8% 13,281 36,952 – 52,461 12,322 33,863 – 49,845 43,776 149,555 – 215,913 -5.3% 6.8% – 6.1% 46,210 140,062 – 203,548 48,626 122,508 – 202,261 102,355 59,542 9,715 193,322 20.6% 9.6% 0.5% 13.5% 84,841 54,320 9,662 170,340 75,121 59,497 9,507 162,071 10,878 42.4% 7,637 7,868 72,698 74.8% 41,580 44,818 50,658 53.8% 32,948 42,425 15,806 20,549 21,469 (636) 57,188 5.6% 12.2% 7.3% -0.6% 8.6% 14,961 18,313 20,003 (640) 52,637 15,366 15,695 21,149 (469) 51,741 128,832 90,284 76,087 (2,997) 292,206 5.5% 12.5% -7.0% -6.0% 4.0% 122,130 80,243 81,778 (3,188) 280,963 122,991 69,660 99,104 (2,215) 289,540 71,507 109,750 91,072 (2,309) 270,020 8.9% 7.1% 4.3% -2.5% 6.7% 65,665 102,509 87,322 (2,368) 253,128 57,596 86,997 76,567 (1,536) 219,624 5,946 7,309 7,438 145,301 3.7% 7.5% 8.2% 10.0% 5,733 6,798 6,872 132,138 4,274 9,241 6,363 129,332 7,371 102,112 35,906 726,206 -18.3% 18.5% 6.5% 10.9% 9,024 86,165 33,709 654,989 11,285 129,061 46,894 723,859 7,757 41,368 56,420 619,545 -22.0% 1.8% 12.4% 11.2% 9,946 40,654 50,203 557,219 11,040 75,807 52,247 563,214 34,112 41,985 5,688 81,785 -1.4% 14.4% 47.2% 8.8% 34,609 36,698 3,863 75,170 33,098 36,872 6,052 76,022 161,693 247,197 24,143 433,033 6.1% 12.0% -4.2% 8.7% 152,328 220,772 25,204 398,304 139,036 269,994 29,545 438,575 249,251 168,212 12,508 429,971 11.7% 3.6% 128.2% 10.0% 223,228 162,326 5,480 391,034 192,234 173,780 9,680 375,694 5,946 18,292 12,513 6,418 11,106 3.7% 38.4% -1.8% 9.5% 1.7% 5,733 13,221 12,736 5,859 10,925 4,274 15,829 7,151 8,502 9,790 7,371 46,597 41,582 104,834 46,430 -18.3% 12.7% 18.3% 31.5% -0.5% 9,024 41,359 35,150 79,747 46,643 11,285 27,507 32,053 123,762 50,508 7,757 23,695 25,426 45,674 31,632 -22.0% 34.3% 54.4% 11.3% 10.9% 9,946 17,641 16,472 41,049 28,529 11,040 18,518 18,654 69,562 24,192 2,033 – – 138,093 0.8% – – 9.9% 2,017 – – 125,661 2,255 – – 123,823 6,681 727 687,255 3.4% – -47.9% 11.2% 6,461 – 1,395 618,083 8,131 – 1,400 693,221 12,506 582 – 577,243 1.0% 5.8% -100.0% 11.3% 12,383 550 895 518,499 12,436 550 894 531,540 1,089 1,804 66 4,081 168 7,208 0.0% 4.3% 37.5% 16.1% 75.0% 11.3% 1,089 1,729 48 3,515 96 6,477 774 1,656 31 3,110 (62) 5,509 4,811 13,297 236 22,706 (2,099) 38,951 0.0% 2.4% -4.1% 10.3% 22.3% 5.5% 4,811 12,980 246 20,585 (1,716) 36,906 2,658 10,280 242 19,816 (2,358) 30,638 3,394 16,639 305 20,959 1,005 42,302 0.0% 8.5% -9.2% 12.5% -1.0% 9.3% 3,395 15,342 336 18,632 1,015 38,720 1,875 13,241 350 17,857 (1,649) 31,674 145,301 10.0% 132,138 129,332 726,206 10.9% 654,989 723,859 619,545 11.2% 557,219 563,214 Perspectives on the Canadian banking industry 57 Balance sheet ratios1 (in millions of Canadian dollars) BMO BNS CIBC 2010 2009 2008 2010 2009 2008 2010 2009 2008 3.2% 3.4% 5.1% 8.7% 8.7% 7.4% 3.4% 2.1% 2.5% 12.2% 14.4% 0.4% 35.0% 12.9% 15.2% 0.4% 31.9% 7.7% 15.9% 0.5% 29.1% 9.0% 12.3% 0.9% 30.9% 11.2% 11.7% 0.7% 32.3% 7.6% 9.5% 0.2% 24.7% 7.6% 8.1% 6.4% 25.5% 12.0% 4.5% 6.6% 25.2% 3.8% 10.5% 8.1% 24.9% 6.8% 9.3% 6.7% 5.3% 3.6% 3.8% 10.6% 9.7% 10.1% Loans Residential mortgages Personal and credit card loans Business and government loans Allowance for credit losses Total loans 11.8% 13.2% 16.6% -0.5% 41.2% 11.7% 12.5% 17.5% -0.5% 41.2% 11.9% 11.0% 20.2% -0.4% 42.7% 22.9% 11.9% 19.7% -0.5% 54.0% 20.5% 12.3% 21.5% -0.6% 53.6% 22.7% 10.0% 24.7% -0.5% 56.9% 26.6% 13.2% 11.0% -0.5% 50.2% 25.6% 13.6% 11.1% -0.6% 49.8% 25.6% 12.1% 11.1% -0.4% 48.4% Customers’ liability under acceptances Unrealized gains on trading derivatives Other assets 1.7% 12.1% 3.2% 2.0% 12.3% 3.2% 2.2% 15.8% 3.4% 1.4% 4.7% 3.7% 1.9% 4.7% 3.8% 2.4% 8.1% 4.2% 2.2% 6.3% 5.2% 2.5% 6.3% 6.5% 2.5% 7.2% 6.9% Liabilities Deposits Individuals Business and government Banks 24.1% 31.8% 4.7% 25.6% 29.3% 5.9% 21.9% 32.7% 7.3% 24.5% 40.0% 4.2% 24.9% 41.0% 4.6% 23.4% 39.5% 5.3% 32.2% 36.3% 1.6% 32.2% 31.9% 2.3% 28.1% 33.3% 4.4% Total deposits 60.6% 60.8% 61.9% 68.7% 70.6% 68.3% 70.1% 66.4% 65.8% Other Acceptances and securities Unrealized losses on trading derivatives Other liabilities 17.1% 11.7% 4.2% 17.0% 11.4% 4.3% 14.6% 14.4% 3.4% 13.2% 5.4% 6.3% 12.3% 4.9% 6.0% 11.9% 7.4% 7.3% 12.9% 6.5% 4.7% 15.4% 6.9% 5.3% 15.2% 8.0% 5.0% Subordinated debt Preferred share liability Trust securities Total liabilities and debt 0.9% 0.0% 0.2% 94.7% 1.1% 0.0% 0.3% 94.8% 1.0% 0.1% 0.3% 95.7% 1.1% 0.0% 0.1% 94.8% 1.2% 0.0% 0.1% 95.0% 0.9% 0.0% 0.1% 95.7% 1.4% 0.0% 0.0% 95.5% 1.5% 0.2% 0.0% 95.8% 1.9% 0.2% 0.0% 96.1% 2.3% 3.0% 5.3% 2.3% 2.9% 5.2% 1.6% 2.8% 4.3% 1.9% 3.4% 5.2% 1.7% 3.2% 5.0% 1.3% 2.9% 4.3% 2.8% 1.7% 4.5% 2.8% 1.5% 4.2% 2.5% 1.5% 3.9% 33,670 1.4% 6 31,016 1.9% 6 26,775 2.2% 8 22,943 1.6% 8 18,960 1.7% 9 48,602 1.5% 4 43,804 1.5% 4 43,137 1.9% 4 Assets Cash resources (including deposits with banks) Securities Available-for-sale (including loan substitutes) Held-for-trading Other Total cash resources and securities Securities purchased under resale agreements Shareholders’ Equity Share capital Shareholders’ equity Total shareholders’ equity Analysis of Investment Fund Assets 2 Assets under management (excluding general funds) Margin earned on assets under management3 Ranking based on assets under management4 58 Canadian Banks 2011 37,089 1.5% 6 Change 10.2% Change 16.7% Change 11.0% NBC RBC TD 2010 2009 2008 2010 2009 2008 2010 2009 1.6% 1.7% 2.8% 3.1% 2.6% 4.3% 3.5% 3.9% 3.2% 7.6% 29.8% 0.0% 38.9% 10.1% 28.0% 0.0% 39.7% 9.5% 26.2% 0.0% 38.5% 6.0% 20.6% 0.0% 29.7% 7.1% 21.4% 0.0% 31.1% 6.7% 16.9% 0.0% 27.9% 16.5% 9.6% 1.6% 31.2% 15.2% 9.7% 1.7% 30.6% 13.3% 10.6% 1.7% 28.8% 7.5% 5.8% 6.1% 10.0% 6.3% 6.2% 8.2% 5.9% 7.5% 10.9% 14.1% 14.8% -0.4% 39.4% 11.3% 13.9% 15.1% -0.5% 39.8% 11.9% 12.1% 16.4% -0.4% 40.0% 17.7% 12.4% 10.5% -0.4% 40.2% 18.6% 12.3% 12.5% -0.5% 42.9% 17.0% 9.6% 13.7% -0.3% 40.0% 11.5% 17.7% 14.7% -0.4% 43.6% 11.8% 18.4% 15.7% -0.4% 45.4% 10.2% 15.4% 13.6% -0.3% 39.0% 4.1% 5.0% 5.1% 4.3% 5.1% 5.2% 3.3% 7.1% 4.9% 1.0% 14.1% 4.9% 1.4% 13.2% 5.1% 1.6% 17.8% 6.5% 1.3% 6.7% 9.1% 1.8% 7.3% 9.0% 2.0% 13.5% 9.3% 23.5% 28.9% 3.9% 26.2% 27.8% 2.9% 25.6% 28.5% 4.7% 22.3% 34.0% 3.3% 23.3% 33.7% 3.8% 19.2% 37.3% 4.1% 40.2% 27.2% 2.0% 40.1% 29.1% 1.0% 34.1% 30.9% 1.7% 56.3% 56.9% 58.8% 59.6% 60.8% 60.6% 69.4% 70.2% 66.7% 25.3% 4.4% 7.6% 24.0% 4.4% 8.3% 21.1% 6.6% 7.6% 13.2% 14.4% 6.4% 13.1% 12.2% 7.1% 9.8% 17.1% 7.0% 9.2% 7.4% 5.1% 7.9% 7.4% 5.1% 8.6% 12.4% 4.3% 1.4% 0.0% 0.0% 95.0% 1.5% 0.0% 0.0% 95.1% 1.7% 0.0% 0.0% 95.7% 0.9% 0.0% 0.1% 94.6% 1.0% 0.0% 0.2% 94.4% 1.1% 0.0% 0.2% 95.8% 2.0% 0.1% 0.0% 93.2% 2.2% 0.1% 0.2% 93.1% 2.2% 0.1% 0.2% 94.4% 2.0% 3.0% 5.0% 2.1% 2.8% 4.9% 1.9% 2.4% 4.3% 2.5% 2.9% 5.4% 2.7% 2.9% 5.6% 1.8% 2.4% 4.2% 3.2% 3.6% 6.8% 3.4% 3.6% 6.9% 2.7% 2.9% 5.6% 11,864 1.5% 14 10,693 1.3% 13 105,971 1.5% 1 99,800 1.3% 1 93,339 1.7% 1 59,023 1.5% 3 53,211 1.3% 3 48,384 1.8% 3 13,209 1.2% 13 Change 11.3% Change 6.2% Change 10.9% 2008 Notes 1. Totals may not sum to 100% due to rounding. 2. Source for the investment funds information is The Investment Funds Institute of Canada (IFIC) monthly bulletin. 3. Calculated as total mutual fund income divided by assets under management. 4. Represents the relative position among all members of IFIC. Perspectives on the Canadian banking industry 59 Income statement highlights (in millions of Canadian dollars) BMO BNS CIBC 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 Interest and dividend income Loans Securities Deposits with banks 7,270 2,134 74 -8.7% -12.1% -60.2% 7,960 2,427 186 10,614 3,191 930 12,372 4,227 292 -13.9% 3.3% -39.4% 14,363 4,090 482 16,618 4,615 1,083 7,481 1,562 52 -0.3% -8.4% -38.8% 7,507 1,705 85 10,843 2,682 638 Total interest income 9,478 -10.4% 10,573 14,735 16,891 -10.8% 18,935 22,316 9,095 -2.2% 9,297 14,163 Interest expense Deposits Subordinated debt Other1 2,362 119 762 -41.5% -11.9% -7.9% 4,041 135 827 7,341 222 2,100 6,768 289 1,213 -18.8% 1.4% -38.8% 8,339 285 1,983 12,131 166 2,445 2,192 188 511 -23.9% -9.6% -37.4% 2,879 208 816 6,853 271 1,832 Total interest expense 3,243 -35.2% 5,003 9,663 8,270 -22.0% 10,607 14,742 2,891 -25.9% 3,903 8,956 Net interest income Provision for credit losses Net interest income after provision for credit losses 6,235 1,049 5,186 11.9% -34.6% 30.7% 5,570 1,603 3,967 5,072 1,330 3,742 8,621 1,239 7,382 3.5% -29.0% 12.1% 8,328 1,744 6,584 7,574 630 6,944 6,204 1,046 5,158 15.0% -36.6% 37.7% 5,394 1,649 3,745 5,207 773 4,434 Other income Capital market fees Card service fees Foreign exchange other than trading Insurance income (net) Investment management fees AFS/investment securities gains (losses) Lending fees Mutual fund revenues Securitization revenues Service charges Trading income (loss) Other revenues 1,493 233 93 321 355 150 572 550 678 802 504 224 9.0% 92.6% 75.5% 8.8% 3.2% -142.4% 2.9% 17.8% -27.0% -2.2% 30.3% 31.8% 1,370 121 53 295 344 (354) 556 467 929 820 723 170 1,458 291 80 237 339 (315) 429 589 513 756 546 210 561 426 337 -9.5% 0.5% -9.7% 620 424 373 402 397 314 781 355 831 582 124 883 1,016 988 7.3% -186.2% -4.0% 56.9% -69.7% -2.4% -3.9% 25.4% 728 (412) 866 371 409 905 1,057 788 760 (374) 579 317 130 862 188 727 900 304 683 277 459 (223) 341 751 631 756 603 399 -5.3% -7.3% 37.7% 7.4% 9.5% -192.1% 12.2% 14.1% 21.8% -2.2% 213.6% 235.3% Total other income 5,975 8.8% 5,494 5,133 6,884 12.3% 6,129 4,302 5,881 -29.7% 4,534 (1,493) Non-interest expenses Employee compensation and benefits Premises and equipment costs Other expenses 4,364 1,343 1,883 -0.5% 4.8% 9.8% 4,385 1,281 1,715 3,976 1,241 1,677 4,647 1,526 2,009 7.0% -1.1% -1.1% 4,344 1,543 2,032 4,109 1,417 1,770 3,871 1,651 1,505 7.2% 2.7% 4.3% 3,610 1,607 1,443 3,917 1,705 1,579 Total other expenses 7,590 2.8% 7,381 6,894 8,182 3.3% 7,919 7,296 7,027 5.5% 6,660 7,201 3,571 71.7% 2,080 1,981 6,084 26.9% 4,794 3,950 4,012 147.8% 1,619 (4,260) 687 74 216.6% -2.6% 217 76 (71) 74 1,745 100 54.0% -12.3% 1,133 114 691 119 1,533 27 261.6% 28.6% 424 21 (2,218) 18 2,810 57.2% 1,787 1,978 4,239 19.5% 3,547 3,140 2,452 108.9% 1,174 (2,060) 136 13.3% 120 73 201 8.1% 186 107 169 4.3% 162 119 2,674 60.4% 1,667 1,905 4,038 20.1% 3,361 3,033 2,283 125.6% 1,012 (2,179) 950 328 496 258 419 242 304 658 518 773 (531) 119 976 306 437 248 525 (289) 237 814 585 776 (6,821) 713 Dilution gain (net) Income (loss) before income taxes and non-controlling interest in subsidiaries Provision for (recovery of) income taxes Non-controlling interest Net income (loss) Less: Preferred dividends Net income (loss) attributable to common shareholders 60 Canadian Banks 2011 NBC RBC TD 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 1,924 964 5 -5.2% -16.5% -58.3% 2,029 1,155 12 2,974 1,078 207 13,844 4,770 59 -4.1% -19.8% -63.6% 14,435 5,946 162 17,872 6,662 498 12,939 3,780 668 -5.5% -20.5% 51.1% 13,691 4,754 442 13,501 5,454 629 2,893 -9.5% 3,196 4,259 18,673 -9.1% 20,543 25,032 17,387 -7.9% 18,887 19,584 599 100 282 -27.0% -2.0% -8.4% 820 102 308 1,685 98 624 5,091 307 2,298 -24.7% -12.3% 19.4% 6,762 350 1,925 12,158 354 3,472 4,578 667 599 -21.3% -0.6% -44.1% 5,818 671 1,072 8,481 654 1,917 981 -20.2% 1,230 2,407 7,696 -14.8% 9,037 15,984 5,844 -22.7% 7,561 11,052 1,912 144 1,768 -2.7% -52.8% 6.4% 1,966 305 1,661 1,852 144 1,708 10,977 1,861 9,116 -4.6% -45.5% 12.6% 11,506 3,413 8,093 9,048 1,595 7,453 11,543 1,625 9,918 1.9% -34.5% 12.1% 11,326 2,480 8,846 8,532 1,063 7,469 569 42 109 121 3.6% 13.5% -0.9% 3.4% 549 37 110 117 552 42 121 119 113 314 374 289 229 (78) 284 -216.5% 21.2% 14.4% -17.7% -0.4% -750.0% 5.2% (97) 259 327 351 230 12 270 (88) 183 354 226 228 (329) 377 2,464 524 614 1,066 1,778 34 627 1,571 764 1,453 1,315 35 2.3% -28.4% -3.8% -3.9% 9.8% -105.4% 18.3% 21.5% -34.6% -6.6% -50.8% -133.7% 2,408 732 638 1,109 1,619 (630) 530 1,293 1,169 1,556 2,671 (104) 2,252 648 646 978 1,759 (617) 415 1,561 461 1,367 (96) 1,529 1,379 820 161 1,028 189 75 634 856 489 1,651 484 256 5.8% 11.9% -19.9% 12.6% -1.0% -117.2% 1.9% 19.2% 4.5% 9.6% -29.3% -169.2% 1,303 733 201 913 191 (437) 622 718 468 1,507 685 (370) 977 589 206 927 405 331 459 863 231 1,237 (794) 706 2,366 9.3% 2,165 1,785 12,245 -5.7% 12,991 10,903 8,022 22.8% 6,534 6,137 1,624 544 643 5.6% -6.5% 18.6% 1,538 582 542 1,454 622 619 8,824 2,053 3,516 -1.7% -0.8% -22.0% 8,978 2,070 4,510 7,779 1,860 2,712 5,960 2,116 4,087 2.1% 0.3% -4.1% 5,839 2,110 4,262 4,984 1,618 2,900 2,811 5.6% 2,662 2,695 14,393 -7.5% 15,558 12,351 12,163 -0.4% 12,211 9,502 1,323 13.7% 1,164 798 6,968 26.1% 5,526 6,005 5,777 82.3% 3,169 4,104 221 68 -12.3% 17.2% 252 58 167 (145) 1,646 99 5.0% -1.0% 1,568 100 1,369 81 1,262 (129) 423.7% 32.8% 241 (192) 537 (266) 1,034 21.1% 854 776 5,223 35.4% 3,858 4,555 4,644 48.8% 3,120 3,833 63 6.8% 59 32 258 10.7% 233 101 194 16.2% 167 59 971 22.1% 795 744 4,965 37.0% 3,625 4,454 4,450 50.7% 2,953 3,774 Notes 1. Includes interest on preferred share liabilities, trust securities and other liabilities. Perspectives on the Canadian banking industry 61 Derivatives (in millions of Canadian dollars) BMO BNS6 CIBC 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 2,067 469 5.0% 6.0% 1,968 442 2,046 393 1,382 356 43.2% 22.2% 965 291 877 360 673 219 5.5% 48.0% 638 148 640 144 36 85 108 229 30.2% -20.3% -42.4% -28.8% 28 107 187 322 37 150 373 560 35 79 19 133 24.7% -10.7% 89.2% 5.0% 28 89 10 127 23 120 7 149 25 37 14 76 7.2% -37.2% 15.7% -19.6% 23 59 12 94 41 83 20 144 2,765 1.2% 2,732 3,000 1,870 35.2% 1,383 1,387 967 9.9% 880 929 Asset liability management (ALM) derivatives Interest rate contracts Foreign exchange contracts Other 67 14 – -13.9% 78 – – 51 – – 130 52 3 22.3% 8.6% -32.5% 104 67 4 277 16 2 27.4% 108.4% -39.6% 217 8 3 206 17 5 Total notional amount of ALM derivatives 81 3.9% 78 51 184 16.7% 158 175 294 29.2% 228 228 2,846 1.3% 2,810 3,050 2,055 33.3% 1,541 1,562 1,261 13.9% 1,107 1,157 97.2% 2.8% 98.3% 1.7% 91.0% 9.0% 89.7% 10.3% 88.8% 11.2% 76.7% 23.3% 79.4% 20.6% 80.3% 19.7% 436 464 207 445 483 230 982 125 1,068 89 8,090 13,199 10,821 10,255 16,544 10,551 20,435 1,918 1,767 24,120 (16,030) 8,090 21 22,861 1,626 2,566 27,053 (16,798) 10,255 18 Notional amounts (in $ billions) Trading derivatives Interest rate contracts Foreign exchange contracts Other contracts Equity contracts Credit contracts Other contracts Total other contracts Total notional amount of trading derivatives Total outstanding notional balances As a percentage of total notional balances Trading derivatives ALM derivatives National balances by term to maturity Less than 1 year 1 – 5 years More than 5 years Notional balances by type of trading Over-the-counter traded Exchange traded 97.2% 2.8% 1,423 1,045 378 % of total balance 50.0% 36.7% 13.3% 1,397 1,037 376 1,354 1,282 414 2,618 228 92.0% 8.0% 2,490 320 106 48 4 1,131 724 200 % of total balance 55.0% 35.2% 9.7% 764 587 190 817 514 231 501 606 154 % of total balance 39.7% 48.1% 12.2% 2,558 492 1,841 213 89.6% 10.4% 1,404 137 1,441 121 1,157 104 91.7% 8.3% 16,594 27,650 10,839 17,668 35,457 14,897 7,036 18,374 5,656 7,699 18,487 6,092 20,734 28,521 9,635 7,433 12,345 4,596 35,026 3,443 7,548 46,017 (29,423) 16,594 76 43,655 3,047 12,714 59,416 (41,748) 17,668 74 44,810 (24,076) 20,734 119 20,381 2,662 1,357 24,400 (16,967) 7,433 27 Credit risk (net of master netting agreements) (in $ millions) Current replacement cost 1 Credit equivalent amount 2 Risk-weighted amount 3 16,380 25,710 10,681 Replacement cost by counterparty type Financial institutions Governments Other Derivatives before master netting agreements Impact of master netting agreements Total derivatives after master netting agreements 37,421 4,894 5,602 47,917 31,537 79,454 74 Change 62 Canadian Banks 2011 4.1% -207.2% 378.8% -2.6% Change 26,852 (19,816) 7,036 100 3.3% 8.3% -8.6% -12.3% Change 25,992 (18,293) 7,699 114 1.2% 5.8% -8.1% 28.6% NBC4,7 2010 316 62 Change 13.3% 10.2% RBC5 2009 279 57 2008 2010 Change TD 2009 2008 2010 Change 2009 2008 255 55 4,844 1,342 44.3% 33.9% 3,358 1,003 3,251 1,266 1,399 792 5.4% 15.1% 1,327 688 1,466 742 -30.7% 12.2% -4.2% 127 205 332 273 301 573 47 8 13 68 -87.1% 7.8% -44.8% 47 64 12 122 65 220 17 302 4,692 5,091 2,258 5.7% 2,137 2,510 225 100 4 369 62 24 17.5% -0.2% -3.2% 314 63 25 216 52 17 60 12.9% 53 60 88 230 318 438 12.8% 389 370 6,504 38.6% 21 0.1 0 62.7% -89.5% 27.3% 13 1 0 207 106 3 -0.8% 10.5% -4.5% 22 49.5% 14 24 316 2.7% 308 329 456 13.5% 401 284 460 14.1% 403 394 6,820 36.4% 5,000 5,420 2,714 6.9% 2,539 2,794 96.4% 3.6% 93.9% 6.1% 95.4% 4.6% 93.8% 6.2% 93.9% 6.1% 83.2% 16.8% 84.2% 15.8% 89.8% 10.2% 1,254 927 358 1,351 1,025 419 2,246 292 2,626 169 8,023 26,793 6,726 12,814 34,203 8,158 40,192 4,374 3,976 48,542 (40,519) 8,023 21 75,357 2,370 4,158 81,885 (69,071) 12,814 18 95.3% 4.7% 22 2 0 263 151 46 % of total balance 57.2% 32.8% 10.0% 237 130 36 235 123 35 378 82 82.3% 17.7% 316 87 3,399 6,727 3,722 4,169 7,336 2,057 3,210 2,388 1,222 % of total balance 47.1% 35.0% 17.9% 2,075 1,835 1,090 2,688 1,765 968 1,338 1,047 329 % of total balance 49.3% 38.6% 12.1% 329 64 6,412 408 94.0% 6.0% 4,636 364 5,027 393 2,386 328 87.9% 12.1% 2,998 5,836 3,094 28,304 51,515 20,237 26,704 47,032 17,173 54,049 82,231 25,896 8,162 26,118 7,106 8,518 (5,520) 2,998 74 68,475 11,118 25,348 104,941 (76,637) 28,304 100 59,786 8,900 21,154 89,840 (63,136) 26,704 114 82,512 6,593 42,878 131,983 (77,934) 54,049 119 40,104 6,577 4,390 51,071 (42,909) 8,162 8,162 Change Change 3,404 1,018 7,878 (3,709) 4,169 74 9.7% -2.0% 22.7% -2.6% 208 96 3 7,182 (3,783) 3,399 76 16.8% 21.4% 6.0% -12.3% Notes 1. The current replacement cost is the positive fair value of all outstanding derivative financial instruments and represents the maximum derivative credit exposure. 2. The credit equivalent amount is the sum of the current replacement cost and the potential future exposure, which is calculated by applying factors supplied by the Office of the Superintendent of Financial Institutions Canada to the notional principal amount of the instruments. 3. The risk-weighted amount is determined by applying standard measures of counterparty credit risk to the credit equivalent amount. 4. NBC does not indicate the split between equity, credit and other contracts. 5. RBC does not indicate the split between equity and other contracts. 6. BNS does not split replacement cost by counterparty type in 2010, 2009 and 2008. 7. NBC shows split by counterparty type, net of master netting agreements in 2010, 2009 and 2008. Change 5.2% Perspectives on the Canadian banking industry 63 Credit risk summary (in millions of Canadian dollars) BMO3 BNS1,2 CIBC2 2010 Change 2009 2008 2010 Change 2009 2008 2010 Change 2009 2008 Balance sheet credit risk Consumer loans Residential mortgages Personal loans Credit cards1 48,715 51,159 3,308 7.0% 11.6% 28.5% 45,524 45,824 2,574 49,343 43,737 2,120 120,482 62,548 18.6% 2.5% 101,604 61,048 115,084 50,719 93,568 34,335 12,127 8.6% 1.4% 2.7% 86,152 33,869 11,808 90,695 32,124 10,829 Corporate loans Business and government loans Customers’ liability under acceptances Securities purchased under resale agreement 68,338 7,001 28,102 0.2% -8.4% -22.0% 68,169 7,640 36,006 84,151 9,358 28,033 103,981 7,616 27,920 -2.4% -20.5% 57.1% 106,520 9,583 17,773 125,503 11,969 19,451 38,582 7,684 37,342 3.3% -8.5% 14.0% 37,343 8,397 32,751 39,273 8,848 35,596 206,623 0.4% 205,737 216,742 322,547 8.8% 296,528 322,726 223,638 6.3% 210,320 217,365 Allowance for credit losses Specific provision General provision 581 1,297 -2.5% -0.7% 596 1,306 426 1,321 1,386 1,410 -2.7% -2.8% 1,425 1,450 1,311 1,323 631 1,153 -14.1% -11.8% 735 1,307 443 1,080 Total notional amount of ALM derivatives 1,878 -1.3% 1,902 1,747 2,796 -2.7% 2,875 2,634 1,784 -12.6% 2,042 1,523 Gross impaired loans Impaired loans net of specific allowance 3,221 2,640 -2.3% -2.3% 3,297 2,701 2,387 1,961 4,421 3,035 12.2% 20.7% 3,939 2,514 2,494 1,183 1,836 1,205 -3.9% 2.5% 1,911 1,176 983 540 0.9% 58.3% 0.9% 57.7% 0.8% 73.2% 0.9% 63.2% 1.0% 73.0% 0.8% 105.6% 0.8% 97.2% 1.0% 106.9% 0.7% 154.9% 1.6% 1.6% 1.1% 1.37% 1.33% 0.77% 0.8% 0.9% 0.5% 120,259 37,480 10,090 123,809 51,276 11,897 234,670 32,987 101,074 64% 9% 27% 210,866 39,790 97,542 199,672 34,262 112,184 262,043 29,283 44,934 78% 9% 13% 242,487 32,225 42,927 242,981 46,453 43,259 23,896 18,220 9,548 46% 35% 18% 43,719 15,172 5,660 44,376 17,949 10,085 102,704 5,629 4,317 91% 5% 4% 86,830 5,183 2,265 94,707 5,413 3,764 22,418 22,109 11,815 40% 39% 21% 25,283 25,378 11,690 34,722 37,240 15,751 9,636 5,720 9,044 39% 23% 37% 9,334 6,281 8,505 11,172 7,797 8,084 Total loans Credit related ratios Allowance for loan losses as a percentage of Total loans Gross impaired loans Gross impaired loans as a percentage of total loans Concentration of Credit Risk On balance sheet Canada US Other countries 133,717 33,680 9,246 76% 19% 5% Off balance sheet Canada US Other countries Derivatives Canada US Other countries 64 Canadian Banks 2011 19,202 12,450 16,265 40% 26% 34% 19,640 11,783 14,594 21,022 17,351 21,043 NBC1,3 2010 Change RBC2 2009 2008 2010 Change TD4 2009 2008 2010 Change 2009 2008 Notes 1. BNS and NBC include credit card balances in personal loans. 15,806 20,549 5.6% 12.2% 14,961 18,313 15,366 15,695 128,832 80,174 10,110 5.5% 12.1% 16.2% 122,130 71,542 8,701 122,991 60,727 8,933 71,507 100,880 8,870 8.9% 6.9% 8.8% 65,665 94,357 8,152 57,596 79,610 7,387 21,469 5,946 10,878 7.3% 3.7% 42.4% 20,003 5,733 7,637 21,149 4,274 7,868 76,087 7,371 72,698 -7.0% -18.3% 74.8% 81,778 9,024 41,580 99,104 11,285 44,818 91,072 7,757 50,658 4.3% -22.0% 53.8% 87,322 9,946 32,948 76,567 11,040 42,425 74,648 12.0% 66,647 64,352 375,272 12.1% 334,755 347,858 330,744 10.8% 298,390 274,625 207 429 12.5% -5.9% 184 456 138 331 1,111 1,985 -13.1% -1.9% 1,279 2,023 767 1,532 677 1,632 21.3% -9.8% 558 1,810 352 1,184 636 -0.6% 640 469 3,096 -6.2% 3,302 2,299 2,309 -2.5% 2,368 284 369 162 -9.3% -27.4% 407 223 307 169 4,999 3,888 -8.4% -6.9% 5,457 4,178 2,923 2,156 3,456 2,779 49.5% 58.5% 2,311 1,753 1,157 805 0.9% 172.4% 1.0% 157.2% 0.7% 152.8% 0.8% 61.9% 1.0% 60.5% 0.7% 78.7% 0.7% 66.8% 0.8% 102.5% 0.6% 132.8% 0.5% 0.6% 0.5% 1.33% 1.63% 0.84% 1.04% 0.77% 0.42% 267,945 51,147 56,180 71% 14% 15% 245,193 50,463 39,099 240,620 56,382 50,856 72% 26% 2% 71% 23% 6% 73% 25% 2% 197,405 59,546 29,243 69% 21% 10% 196,506 56,717 43,582 202,137 73,979 47,851 56% 36% 8% 62% 32% 6% 64% 27% 9% 13,608 25,067 66,259 13% 24% 63% 14,668 19,854 55,190 24,033 27,106 80,444 34% 20% 46% 34% 21% 45% 24% 23% 53% 2. General allowance includes amount recorded in other liabilities (BNS: $9 in 2010, $5 in 2009 and $8 in 2008; CIBC: $64 in 2010, $82 in 2009 and $77 in 2008; RBC: $99 in 2010, $114 in 2009 and $84 in 2008). 3. BMO does not disclose geographic allocation for off-balance sheet credit instruments; NBC does not disclose geographic split for concentration of credit risk. 4. For concentration of credit risk, TD discloses percentages only . For on-balance sheet risk, only loans and customers’ liabilities under acceptances are included. Perspectives on the Canadian banking industry 65 Statement of comprehensive income (loss) and changes in shareholders’ equity BMO3 Statement of comprehensive income Net income (loss) Other comprehensive income (loss) Net change from AFS securities Net change from cash flow hedges Net gain (loss) on translation of net foreign operations Total comprehensive income Changes in shareholders’ equity Preferred shares – net changes Common shares – net changes Contributed surplus Retained earnings Impact of adopting new accounting requirements Net income (loss) less dividends Premium paid on shares repurchased Other Increase (decrease) in retained earnings Changes in accumulated other comprehensive income (AOCI) AFS securities Cash flow hedges Translation of net foreign operations Impact of adopting new accounting requirements Increase (decrease) in retained earnings 2010 Change 2009 2008 2010 2,810 7.0% 11.6% 28.5% 1,787 1,978 554 (244) (458) 1,639 – 729 13 825 1,490 10 – 1,103 – (3) 1,100 848.3% – 137 – (21) 116 -7.4% 35 48 (242) 2,651 61.7% 35 48 (242) (159) Increase (decrease) in shareholders’ equity 1,683 Total shareholders’ equity – closing balance 21,880 66 Canadian Banks 2011 BNS1,2 8.3% Change CIBC2 2009 2008 2010 4,239 3,547 3,140 (109) 424 967 3,260 278 62 (591) 3,988 894 43 (1,736) 2,748 2009 2008 2,452 1,174 (2,060) (1,588) (519) 2,368 3,401 73 16 (80) 2,461 226 (16) (138) 1,246 (36) (44) 730 (1,410) 550 297 11 265 804 25 850 1,117 – 1,225 263 – – 563 4 525 178 (4) 300 2,926 – – 495 – (29) 466 2,015 – 1 2,016 47.5% – 1,371 – (4) 1,367 – 1,137 (37) (11) 1,089 – 933 – 6 939 -387.2% (6) (316) – (5) (327) (66) (3,464) – (4) (3,534) 554 (244) (458) – (148) (109) 424 967 – 1,282 278 62 (591) – (251) (1,588) (519) 2,368 – 261 73 16 (80) 23.0% 894 43 (1,736) 595 (204) 87.5% 226 (16) (138) – 72 (36) (44) 730 – 650 2,293 2,606 2,859 3,130 2,838 1,515 444 342 20,197 17,904 27,631 24,772 21,642 15,790 14,275 13,831 45.1% 11.5% 9 Change 97.5% 10.6% NBC1,3 2010 2009 2008 2010 1,034 854 776 61 44 (33) 1,106 171 16 (29) 1,012 – 75 18 – 569 – (3) 566 Change RBC2 2009 2008 2010 5,223 3,858 4,555 4,644 3,120 3,833 (207) 199 109 877 180 (252) (311) 4,840 992 118 (572) 4,396 (1,003) (554) 2,405 5,403 454 898 (1,362) 4,634 1,386 458 (72) 4,892 (1,778) 1,360 440 3,855 315 73 17 374 81 (1) – 317 (10) 2,153 2,700 4 614 3,081 7 (1) 1,297 (31) 1,520 2,116 (29) 1,450 6,664 231 – 350 – (33) 317 2,122 – (1) 2,121 160.6% 66 806 – (58) 814 – 1,830 (49) (87) 1,694 – 2,332 39.8% – 397 – 8 405 (5) 2,327 200.3% (55) 878 – (48) 775 – 1,923 – (20) 1,903 54.4% 171 16 (29) – 158 (207) 199 109 – 101 180 (252) (311) – (383) 164.2% 992 118 (572) 59 597 (1,003) (554) 2,405 (45) 803 454 898 (1,362) – (10) -100.4% 1,386 458 (72) 892 2,664 (1,778) 1,360 440 – 22 968 872 2,045 6,268 6,199 3,582 7,046 10,270 6,477 5,509 38,951 36,906 30,638 42,302 38,720 31,674 9.3% 9.3% 61 44 (33) 72 731 7,208 11.3% Change TD4 10.1% 5.5% Change -5.3% 9.3% 2009 2008 Perspectives on the Canadian banking industry 67 Interest income and related ratios1 BMO 2010 Change BNS2 2009 2008 2010 Change CIBC4 2009 2008 2010 Change 2009 2008 Interest and dividend income Loans Securities Deposits with banks Total interest income 47.0% 13.8% 0.5% 61.3% 49.5% 15.1% 1.2% 65.8% 53.4% 16.1% 4.7% 74.2% 52.0% 17.8% 1.2% 71.0% 57.3% 16.3% 1.9% 75.5% 62.4% 17.3% 4.1% 83.8% 50.0% 10.4% 0.3% 60.7% 54.3% 12.3% 0.6% 67.2% 85.6% 21.2% 5.0% 111.8% Other income 38.7% 34.2% 25.8% 29.0% 24.5% 16.2% 39.3% 210,320 -11.8% Interest expense Deposits Subordinated debt Other liabilities Total interest expense 21.8% 1.1% 7.0% 29.9% 32.6% 1.1% 6.7% 40.4% 44.3% 1.3% 12.7% 58.4% 41.1% 1.8% 7.4% 50.3% 45.0% 1.5% 10.7% 57.3% 55.0% 0.8% 11.1% 66.9% 22.1% 1.9% 5.2% 29.1% 27.3% 2.0% 7.7% 36.9% 42.4% 1.7% 11.3% 55.4% Other expenses 70.1% 59.6% 41.6% 49.7% 42.7% 33.1% 70.9% 63.1% 44.6% Revenue Total revenue 12,210 11,064 10,205 15,505 14,457 11,876 12,085 9,928 3,714 50% 50% 50% 50% 56% 44% 58% 42% 64% 36% 51% 49% 54% 46% n/m n/m 338,073 100,475 438,548 323,918 73,691 397,609 457,600 58,400 516,000 440,200 72,900 513,100 398,900 56,600 455,500 297,226 48,717 345,943 287,724 62,982 350,706 294,478 50,387 344,865 1.56% 1.27% 1.28% 1.73% 1.68% 1.75% 1.79% 1.54% 1.51% 4,692 11,030 1,722 (17,444) 4,843 11,235 (247) (15,831) 6,934 6,295 1,164 (14,393) 10,000 (5,400) 16,200 (7,700) 17,300 (11,100) (4,600) (8,500) (6,200) (2,298) 3,738 (590) (850) (1,558) 1,440 (1,889) 2,007 (8,520) 4,727 (3,548) 7,341 3,613 (5,687) 486 1,588 3,254 (4,210) (1,162) 2,118 (4,914) 2,738 147 2,029 5,200 11,800 (2,400) 13,400 (4,500) 22,600 (17,000) (11,000) (18,100) (1,035) 401 366 268 (5,063) 2,189 320 2,554 (2,942) (885) (113) 3,940 Net interest income to total revenue Other income to total revenue Average assets ($ millions) Average interest bearing assets Average non-interest bearing assets Total average assets Interest rate spread3 Interest rate gap position ($ millions) Canadian currency 0-12 months (including floating rate) 1-5 years Over 5 years Non-interest sensitive Foreign currencies 0-12 months (including floating rate) 1-5 years Over 5 years Non-interest sensitive 68 Canadian Banks 2011 10.4% 51% 49% 328,552 69,922 398,474 -2.8% -30.4% -9.1% 7.2% 4.0% -19.9% 0.6% 21.7% 3.3% -22.6% -1.4% NBC 2010 2009 2008 2010 36.6% 18.3% 0.1% 55.0% 37.8% 21.5% 0.2% 59.6% 49.2% 17.8% 3.4% 70.5% 45.0% 40.4% 15.8% 2.6% 7.4% 25.9% 74.1% 2008 2010 44.8% 15.4% 0.2% 60.4% 43.0% 17.7% 0.5% 61.3% 49.7% 18.5% 1.4% 69.7% 50.9% 14.9% 2.6% 68.4% 53.9% 18.7% 1.7% 74.3% 52.5% 21.2% 2.4% 76.1% 29.5% 39.6% 38.7% 30.3% 31.6% 25.7% 23.9% 21.1% 2.6% 7.9% 31.6% 33.0% 1.9% 12.2% 47.2% 23.0% 1.4% 10.4% 34.8% 27.5% 1.4% 7.8% 36.7% 42.9% 1.2% 12.3% 56.4% 25.4% 3.7% 3.3% 32.5% 29.4% 3.4% 5.4% 38.2% 41.3% 3.2% 9.3% 53.8% 68.4% 52.8% 65.2% 63.3% 43.6% 67.5% 61.8% 46.2% 4,131 3,637 23,222 24,497 19,951 19,565 17,860 14,669 48% 52% 51% 49% 47% 53% 47% 53% 45% 55% 59% 41% 63% 37% 58% 42% 117,404 23,574 140,978 112,189 16,130 128,319 547,184 135,816 683,000 523,645 171,655 695,300 530,464 119,836 650,300 490,247 101,753 592,000 446,256 134,744 581,000 385,028 98,972 484,000 1.51% 1.49% 1.54% 1.61% 1.66% 1.39% 2.31% 2.51% 2.17% 4,097 (13,109) 2,841 8,247 9,856 (2,542) 2,095 (2,595) (9,606) 8,006 2,164 (1,286) (70,335) 46,692 26,578 (2,982) (70,607) 47,003 33,334 (9,741) (63,198) 31,164 24,247 7,788 26,900 17,000 8,100 (60,700) 33,600 10,300 (4,100) (69,300) 3,000 31,500 1,900 (59,900) (1,777) (3,438) 457 2,682 (8,039) (386) 46 1,565 (2,297) (159) 407 2,771 (91) 127 34 (23) 139 83 35 (246) 157 56 34 (248) 4,300 42,500 16,000 (54,100) (7,200) 38,600 17,800 19,700 (24,900) 26,500 12,400 9,500 3.6% 45% 55% 119,830 20,528 140,358 2.1% -12.9% -0.4% Change TD3 2009 4,278 Change RBC -5.2% 4.5% -20.9% -1.8% Change 9.5% 9.9% -24.5% 1.9% 2009 2008 Notes 1. Totals may not sum to 100% due to rounding. 2. BNS does not differentiate the interest rate gap position between 1-5 years and over 5 years. 3. TD interest rate spread is based on average earning assets only, whereas all other banks show spread based on average assets (including non-earning). 4. Due to negative other income in 2008, the ratios for net interest income and other income to total revenue are not meaningful (n/m) for CIBC. Perspectives on the Canadian banking industry 69 Income, expense and other ratios1 BMO 2010 Change BNS 2009 2008 2010 Change CIBC 2009 2008 2010 Change 2009 2008 Other income Capital market fees Card service fees Foreign exchange other than trading Insurance income Investment management fees Investment securities gains (losses) Lending fees Mutual fund revenues Securitization revenues Service charges Trading income Other fees 25.0% 3.9% 1.6% 5.4% 5.9% 2.5% 9.6% 9.2% 11.3% 13.4% 8.4% 3.7% 24.9% 2.2% 1.0% 5.4% 6.3% -6.4% 10.1% 8.5% 16.9% 14.9% 13.2% 3.1% 28.4% 5.7% 1.6% 4.6% 6.6% -6.1% 8.4% 11.5% 10.0% 14.7% 10.6% 4.1% 8.1% 6.2% 4.9% 0.0% 11.3% 5.2% 12.1% 8.5% 1.8% 12.8% 14.8% 14.4% 10.1% 6.9% 6.1% 0.0% 11.9% -6.7% 14.1% 6.1% 6.7% 14.8% 17.2% 12.9% 9.3% 9.2% 7.3% 0.0% 17.7% -8.7% 13.5% 7.4% 3.0% 20.0% 4.4% 16.9% 15.3% 5.2% 11.6% 4.7% 7.8% -3.8% 5.8% 12.8% 10.7% 12.9% 10.3% 6.8% 21.0% 7.2% 10.9% 5.7% 9.2% 5.3% 6.7% 14.5% 11.4% 17.0% -11.7% 2.6% -65.4% -20.5% -29.3% -16.6% -35.2% 19.4% -15.9% -54.5% -39.2% -52.0% 456.9% -47.8% Non-interest Expenses Salaries and staff benefits Employee compensation Employee benefits Total employee compensation and benefits 49.3% 8.2% 57.5% 50.6% 8.8% 59.4% 50.0% 7.7% 57.7% 49.4% 7.4% 56.8% 47.9% 7.0% 54.9% 48.7% 7.6% 56.3% 47.0% 8.1% 55.1% 47.7% 6.5% 54.2% 46.9% 7.5% 54.4% Premises and equipment costs Premises Equipment Total premises and equipment costs 8.1% 9.6% 17.7% 8.2% 9.1% 17.4% 8.2% 11.9% 20.0% 7.4% 11.3% 18.7% 7.9% 11.6% 19.5% 7.7% 11.8% 19.4% 9.2% 14.3% 23.5% 9.0% 15.2% 24.1% 8.5% 15.2% 23.7% Other expenses Business and capital taxes Communications Professional fees Travel and relocation Miscellaneous Subtotal Amortization of intangible assets Restructuring costs (including writeoff of goodwill) Total other expenses 0.7% 3.0% 4.9% 4.5% 9.0% 22.1% 2.7% 0.0% 24.8% 0.6% 3.0% 4.9% 4.2% 7.9% 20.6% 2.8% -0.1% 23.2% 0.6% 2.9% 5.6% 4.8% 7.9% 21.8% 0.6% -0.1% 22.3% 2.1% 4.2% 2.7% 1.4% 13.0% 23.4% 1.2% 0.0% 24.6% 2.2% 4.4% 2.7% 1.3% 13.8% 24.4% 1.2% 0.0% 25.7% 1.6% 4.5% 3.1% 1.6% 12.4% 23.1% 1.1% 0.0% 24.3% 1.3% 4.1% 3.0% 2.8% 9.7% 20.9% 0.6% 0.0% 21.4% 1.8% 4.3% 2.8% 2.6% 9.5% 21.0% 0.6% 0.0% 21.7% 1.6% 3.9% 3.2% 3.0% 9.6% 21.3% 0.6% 0.0% 21.9% Efficiency ratio 2 62.2% 66.7% 67.6% 52.8% 54.8% 61.4% 58.1% 67.1% n/m 19.2% 10.4% -3.6% 28.7% 23.6% 17.5% 38.2% 26.2% 52.1% Effective tax rate 3 Number of full-time equivalent (FTE) employees 37,947 4.9% 36,173 37,073 70,772 4.4% 67,802 69,049 42,354 1.0% 41,941 43,293 Total assets per FTE ($000) Total revenue per FTE ($000) Non-interest expense per FTE ($000) Salaries and Benefits per FTE ($000) Contribution per FTE ($000) 10,848 322 200 115 122 1.0% 5.2% -2.0% -5.1% 19.6% 10,739 306 204 121 102 11,222 275 186 107 89 7,442 219 116 66 103 1.6% 2.7% -1.0% 2.5% 7.3% 7,323 213 117 64 96 7,352 172 106 60 66 8,312 285 166 91 119 3.8% 20.5% 4.5% 6.2% 53.3% 8,010 237 159 86 78 8,175 86 166 90 (81) 70 Canadian Banks 2011 NBC 2010 Change RBC 2009 2008 2010 24.0% 1.8% 4.6% 5.1% 25.4% 1.7% 5.1% 5.4% 30.9% 2.4% 6.8% 6.7% 4.8% 13.3% 15.8% 12.2% 9.7% -3.3% 12.0% -4.5% 12.0% 15.1% 16.2% 10.6% 0.6% 12.5% -4.9% 10.3% 19.8% 12.7% 12.8% -18.4% 21.1% 20.1% 4.3% 5.0% 8.7% 14.5% 0.3% 5.1% 12.8% 6.2% 11.9% 10.7% 0.3% Change TD4 2009 2008 2010 18.5% 5.6% 4.9% 8.5% 12.5% -4.8% 4.1% 10.0% 9.0% 12.0% 20.6% -0.8% 20.7% 5.9% 5.9% 9.0% 16.1% -5.7% 3.8% 14.3% 4.2% 12.5% -0.9% 14.0% 17.2% 10.2% 2.0% 12.8% 2.4% 0.9% 7.9% 10.7% 6.1% 20.6% 6.0% 3.2% Change 2009 19.9% 11.2% 3.1% 14.0% 2.9% -6.7% 9.5% 11.0% 7.2% 23.1% 10.5% -5.7% 2008 15.9% 9.6% 3.4% 15.1% 6.6% 5.4% 7.5% 14.1% 3.8% 20.2% -12.9% 11.5% 50.2% 7.6% 57.8% 50.3% 7.5% 57.8% 46.5% 7.5% 54.0% 52.9% 8.4% 61.3% 50.1% 7.6% 57.7% 53.5% 9.5% 63.0% 41.8% 7.2% 49.0% 41.1% 6.8% 47.8% 45.5% 6.9% 52.5% 6.4% 12.9% 19.4% 7.9% 14.7% 22.5% 7.1% 16.5% 23.6% 7.3% 6.9% 14.3% 6.7% 6.6% 13.3% 7.5% 7.6% 15.1% 10.2% 7.2% 17.4% 9.9% 7.3% 17.3% 9.8% 7.2% 17.0% 2.1% 2.5% 7.3% 3.1% 7.8% 22.8% 0.0% 0.1% 22.9% 1.9% 2.9% 6.8% 2.4% 5.7% 19.7% 0.0% 0.0% 19.7% 2.0% 2.9% 7.9% 2.3% 4.8% 20.0% 0.0% 2.4% 22.4% 1.0% 5.6% 4.5% 0.0% 9.8% 21.0% 3.5% 0.0% 24.4% 1.2% 4.9% 5.5% 0.0% 1.6% 13.2% 9.4% 6.4% 29.0% 1.0% 6.1% 7.3% 0.0% 4.7% 19.1% 2.9% 0.0% 22.0% 1.8% 2.1% 6.6% 6.0% 12.2% 28.6% 4.9% 0.1% 33.6% 2.2% 2.0% 6.1% 5.8% 13.2% 29.3% 5.3% 0.3% 34.9% 2.5% 2.2% 6.0% 6.3% 7.0% 23.9% 6.1% 0.5% 30.5% 65.7% 64.4% 74.1% 62.0% 63.5% 61.9% 62.2% 68.4% 64.8% 16.7% 21.6% 20.9% 23.6% 28.4% 22.8% 21.8% 7.6% 13.1% 15,298 3.0% 14,851 14,420 72,126 1.3% 71,186 73,323 68,725 4.2% 65,930 58,792 9,498 280 184 106 96 6.7% 0.5% 2.5% 2.5% -3.1% 8,898 278 179 104 99 8,969 252 187 101 65 10,069 322 200 122 122 9.4% -6.4% -8.7% -3.0% -2.5% 9,201 344 219 126 126 9,872 272 168 106 104 9,015 285 177 87 108 6.7% 5.1% -4.4% -2.1% 25.7% 8,452 271 185 89 86 9,580 250 162 85 88 Notes 1. Totals may not sum to 100% due to rounding. 2. The efficiency (or productivity) ratio is calculated as total other expenses divided by total revenue. Total revenue is defined as net interest income before provisions for credit losses plus other income. 3. The effective tax rate is defined as the provision for income taxes per the income statement divided by income before income tax provision and non-controlling interest in subsidiaries. 4. TD discloses average number of employees. Perspectives on the Canadian banking industry 71 Diversification and segmentation highlights BMO Diversification of corporate loans by industry1,2 Agriculture Commercial mortgages / real estate Communications Financial institutions Government (including social services) Manufacturing (including automotive) Media and entertainment Natural resources Service industries / retail and wholesale trade Transportation Other Diversification by business segment ($millions) Average assets2 Personal and commercial Capital markets / Investment banking Corporate and other Total average assets Diversification by geographic segment ($millions) Average assets2 Canada US Other Total average assets Net income Canada US Other Total net income 72 Canadian Banks 2011 CIBC 2010 2009 2008 2010 2009 2008 2010 2009 2008 5.0% 24.5% 1.2% 22.5% 0.8% 8.1% 0.0% 5.6% 22.7% 3.1% 6.6% 4.5% 23.4% 1.3% 23.0% 0.8% 9.0% 0.0% 7.8% 21.4% 3.3% 5.6% 3.9% 21.2% 1.5% 24.7% 0.9% 9.7% 0.0% 10.8% 19.5% 3.5% 4.3% 4.1% 9.6% 3.3% 17.4% 7.4% 5.8% 1.7% 14.1% 15.6% 10.8% 10.3% 3.7% 10.1% 4.0% 16.2% 6.3% 5.5% 2.3% 14.7% 16.9% 12.0% 8.2% 3.9% 9.9% 4.7% 13.6% 6.1% 6.4% 3.4% 16.2% 16.9% 10.8% 8.0% 8.8% 31.7% 0.8% 8.5% 7.2% 6.1% 1.1% 8.5% 19.2% 6.7% 1.3% 7.8% 31.0% 0.6% 10.4% 6.6% 5.0% 1.4% 11.2% 18.6% 6.3% 1.3% 6.7% 25.3% 1.8% 13.3% 6.5% 5.5% 1.4% 14.8% 17.8% 5.7% 1.2% 266,649 142,478 29,421 438,548 236,495 129,260 31,854 397,609 291,000 164,000 61,000 516,000 282,000 183,000 48,000 513,000 254,000 164,000 37,000 455,000 268,148 105,142 (27,347) 345,943 265,043 110,832 (25,169) 350,706 262,951 99,398 (17,484) 344,865 1,895 (472) (249) 1,174 2,321 (4,199) (182) (2,060) 265,670 19,828 65,208 350,706 252,235 25,727 66,903 344,865 1,599 (19) (406) 1,174 1,445 320 (3,825) (2,060) 256,611 114,334 27,529 398,474 Net Income Personal and commercial Capital markets / Investment banking Corporate and other Total net income BNS 2,289 820 (299) 2,810 256,611 114,334 27,529 398,474 2,536 59 215 2,810 % of total 48% 50% 1% Return on assets 1.19% 0.41% 0.71% % of total 64% 29% 7% Return on assets 0.99% 0.05% 0.78% 0.71% 2,060 873 (1,146) 1,787 1,757 711 (490) 1,978 3,577 1,350 (688) 4,239 266,649 142,478 29,421 438,548 236,495 129,260 31,854 397,609 337,000 47,000 132,000 516,000 66.7% 67.6% 2,700 464 1,075 4,239 % of total 56% 32% 12% Return on assets 1.23% 0.82% 0.82% % of total 65% 9% 26% Return on assets 0.80% 0.99% 0.81% 0.82% 3,166 1,451 (1,070) 3,547 2,910 787 (557) 3,140 2,191 342 (81) 2,452 335,000 44,000 134,000 513,000 293,000 30,000 132,000 455,000 276,930 18,820 50,193 345,943 1,977 320 1,250 3,547 2,038 (84) 1,186 3,140 1,854 119 479 2,452 % of total 78% 30% -8% Return on assets 0.82% 0.33% 0.71% % of total 80% 5% 15% Return on assets 0.67% 0.63% 0.95% 0.71% NBC 2010 2009 9.4% 12.8% 4.4% 16.6% 2.0% 9.8% 0.0% 3.4% 26.5% 2.3% 12.9% 61,611 92,990 (14,243) 140,358 697 471 (134) 1,034 RBC % of total 44% 66% -10% Return on assets 1.13% 0.51% 0.74% 130,477 7,288 2,593 % of total 93% 5% 2% 987 9 38 1,034 Return on assets 0.76% 0.12% 1.47% 0.74% 2008 2010 9.6% 15.0% 0.0% 15.1% 6.3% 10.8% 0.0% 5.9% 20.5% 4.2% 12.6% 9.2% 12.4% 0.0% 16.2% 5.5% 10.5% 0.0% 7.4% 23.4% 4.2% 11.1% 6.0% 22.7% 0.0% 8.3% 4.7% 9.0% 3.2% 9.1% 7.3% 4.7% 25.1% 56,943 97,805 (13,770) 140,978 53,143 87,207 (12,021) 128,329 380,300 354,400 (8,500) 726,200 619 503 (268) 854 657 387 (268) 776 3,801 1,647 (225) 5,223 130,130 5,848 5,000 140,978 108,152 8,902 11,275 128,329 404,200 145,600 176,400 726,200 898 (73) 29 854 866 (27) (63) 776 4,232 130 861 5,223 TD 2009 % of total 52% 49% -1% Return on assets 1.00% 0.46% 0.72% % of total 56% 20% 24% Return on assets 1.05% 0.09% 0.49% 0.72% 2008 2010 5.8% 23.9% 0.0% 6.9% 3.2% 8.7% 2.9% 11.0% 7.0% 5.0% 25.7% 4.9% 21.4% 0.0% 13.1% 2.3% 8.4% 3.0% 12.3% 6.9% 3.9% 23.8% 3.3% 34.9% 1.1% 9.2% 14.8% 6.5% 1.5% 5.4% 8.3% 5.1% 10.0% 361,800 306,500 (13,300) 655,000 316,000 324,700 83,200 723,900 398,498 188,824 32,223 619,545 2,296 1,768 (206) 3,858 3,563 1,170 (178) 4,555 4,709 866 (931) 4,644 368,600 127,000 159,400 655,000 435,100 126,600 162,200 723,900 355,021 207,755 56,769 619,545 4,282 (1,132) 708 3,858 3,987 152 416 4,555 2,637 502 1,505 4,644 2009 % of total 64% 30% 5% Return on assets 1.18% 0.46% 0.75% % of total 57% 34% 9% Return on assets 0.74% 0.24% 2.65% 0.75% 2008 3.2% 33.8% 1.5% 11.6% 11.6% 6.4% 2.0% 7.4% 9.2% 5.0% 8.3% 3.3% 31.5% 2.1% 12.1% 9.4% 6.7% 2.8% 10.7% 9.2% 4.7% 7.6% 357,648 164,939 34,632 557,219 314,784 215,013 33,417 563,214 3,702 1,137 (1,719) 3,120 3,915 65 (147) 3,833 329,454 177,593 50,172 557,219 352,418 154,418 56,378 563,214 2,256 (541) 1,405 3,120 2,486 487 860 3,833 Notes 1. Diversification of corporate loans by industry may have been presented differently among the banks. Securities purchased under resale agreements have been excluded. 2. Totals may not sum to 100% due to rounding. Perspectives on the Canadian banking industry 73 Assets of banks registered with the Office of the Superintendent of Financial Institutions of Canada (OSFI)1 By total assets – in millions of Canadian dollars 1 2010 2009 Bank Name 1 1 2 2 Percentage change Oct. 31/10 Oct. 31/09 Royal Bank of Canada 726,206 654,989 10.9% The Toronto-Dominion Bank 619,545 557,219 11.2% 3 3 The Bank of Nova Scotia 526,657 496,516 6.1% 4 4 Bank of Montreal 411,640 388,458 6.0% 5 5 Canadian Imperial Bank of Commerce 352,040 335,944 4.8% 145,301 132,138 10.0% 72,699 72,355 0.5% 6 6 National Bank of Canada 7 7 HSBC Bank Canada 8 8 ING Bank of Canada 30,843 28,521 8.1% 9 9 Laurentian Bank of Canada 23,800 22,165 7.4% 10 10 Manulife Bank of Canada 16,696 16,441 1.6% 11 14 Canadian Western Bank 12,702 11,636 9.2% 12 12 Bank of America, National Association 11,469 12,563 -8.7% 13 11 CitiBank Canada 10,018 13,267 -24.5% 14 13 Citibank, N.A. 9,386 12,459 -24.7% 15 15 Dundee Bank of Canada 7,956 7,578 5.0% 16 16 MBNA Canada Bank 7,394 7,141 3.5% 17 18 JPMorgan Chase Bank, National Association 5,558 6,400 -13.2% 18 20 Société Générale (Canada branch) 5,345 5,281 1.2% 19 21 BNP Paribas (Canada) 4,988 5,039 -1.0% 20 17 Deutsche Bank AG 4,920 6,411 -23.3% 21 19 ICICI Bank Canada 4,902 5,746 -14.7% 22 22 Amex Bank of Canada 4,744 4,490 5.7% 23 23 State Street Bank and Trust Company 3,788 4,484 -15.5% 24 24 Bank of Tokyo-Mitsubishi UFJ (Canada) 3,121 3,605 -13.4% 25 31 Credit Suisse AG 3,086 1,558 98.0% Total of 25 largest OSFI registered banks 3,024,805 2,812,404 7.6% Total of all OSFI registered banks 3,051,346 2,842,245 7.4% Ranking of banks per OSFI website, including domestic and foreign banks 74 Canadian Banks 2011 Perspectives on the Canadian banking industry 75 Recent PwC financial services publications To view these publications, please visit our website at www.pwc.com and click on Publications. Banking Review: A Canadian perspective IFRS Readiness in Canada: 2010 Executive Research Report Banking Banana Skins 2010: The Canadian results Top 10 issues facing the Canadian asset management industry Our quarterly publication of Banking Review offers a Canadian perspective on the challenges and opportunities in the banking and capital markets sector. Our latest issue includes articles focused on the following: The IFRS Readiness in Canada: 2010 – Executive Research Report was prepared by the Canadian Financial Executives Research Foundation (CFERF) and was sponsored by PwC. It comprises the results of a survey of senior financial executives from across Canada and the insights obtained through an Executive Research Forum held in Toronto on April 22, 2010. The study is the third in the series covering conversion activities in Canada, beginning in 2008. The most pressing threat facing Canada’s banking industry is credit risk, according to the latest survey conducted by the Centre for the Study of Financial Innovation in association with PricewaterhouseCoopers. Global trends in the industry may be a precursor of what’s to come in Canada— and companies must be prepared to address them, both in the short and long term. The good news is that opportunities exist for firms to adapt their business models to the current environment to gain competitive advantage. • Social media • Reaction to the Basel III announcement of September 2010 • Foreign Account Tax Compliance Act — New US rules that will affect nonUS entities To subscribe to our quarterly publication, please email [email protected]. 76 Canadian Banks 2011 Visit www.pwcifrs.ca to download your copy. The Canadian results in Banking Banana Skins 2010 focused on risks spurred by the financial crisis, and respondents shared a similar response to their global counterparts, but with a different emphasis. Read the survey results for the other differences between Canadian respondents and the rest of the world. In an effort to better understand the Canadian asset management industry’s perspective, PwC conducted an openended survey to fund companies and money managers to identify the key issues and challenges facing the asset management industry. Read this publication to find out what respondents identified as the top 10 issues facing their business and the industry. The Journal: Capital management in banking – The way forward A closer look series: Financial regulatory reform – The Dodd-Frank Act of 2010 The future of banking is becoming clearer. It is a future of more capital, more liquidity, and less risk. And, inevitably, it is a future with lower returns on capital, higher costs of doing business, and slower growth with ultimate effects to be felt by shareholders and end consumers. Greater scrutiny by investors, regulators, and other stakeholders regarding balance sheet usage is also expected. The Dodd-Frank Wall Street Reform and Consumer Protection Act is one of the most complex pieces of legislation ever written. Financial service firms and other impacted organizations are just beginning to understand the Act’s many facets and its full impact. This article discusses how Basel III is set to redraw the banking landscape, having a profound impact on profitability and how this may force many banks to transform their business models, as well as how firms will be required to undertake significant process and system changes. Through this series, leaders in our Regulatory practice will take A Closer Look at how the Act will impact several distinct market segments. Visit www.pwcregulatory.com to view the complete series Global CEO survey 2011: Growth reimagined – Prospects in emerging markets drive CEO confidence The 2011 Global CEO Survey documents a surprising level of confidence. Despite the uncertain environment, chief executives were nearly as confident of growth this year as they were in the boom years before the crisis. The survey reveals where CEOs foresaw growth in 2011, and how they expected to achieve it. In Growth re-imagined: Prospects in emerging markets, we show how CEO confidence is being driven by investments in targeted emerging markets—often far from home. The world in 2050 The global financial crisis has accelerated the shift in economic power to emerging economies. In the latest in a series of PwC’s World in 2050 reports, analysis reveals that the E7 emerging economies (China, India, Brazil, Russia, Mexico, Indonesia and Turkey) are set to overtake the G7 economies (US, Japan, Germany, UK, France, Italy and Canada) before 2020. Perspectives on the Canadian banking industry 77 Financial services leadership team PwC Canada Financial Services Consulting John MacKinlay 416 815 5117 [email protected] Contributors Jean Enright, Nina Godard, Tamara Jones, Ryan Leopold, Jade Leung, Rob Marsh, Kirsty Merath, Diego Mesa Puyo, Diana Moore, Sophia Moore, Sandra Mundy, Mark Parsons, Carmelo Scali. Banking and Capital Markets Tax Publication Design Jessica Kim George Sheen 416 815 5060 [email protected] Diane Kazarian 416 365 8228 [email protected] Jillian Welch 416 869 2464 [email protected] Asset Management Montréal Caroline Emond 514 205 5103 [email protected] Insurance Calgary Raj Kothari 416 869 8678 [email protected] Jonathan Simmons 416 869 2460 [email protected] Private Equity Ajay Chadha 416 814 5788 [email protected] 78 Canadian Banks 2011 Michael Godwin 403 509 7322 [email protected] Vancouver Paul Challinor 604 806 7218 [email protected] If you would like to receive additional copies of this publication, please email [email protected]. This publication can be viewed on our website at www.pwc.com/ca/canadianbanks. Perspectives on the Canadian banking industry 79 © 2011 PricewaterhouseCoopers LLP. 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