CRYSTAL HEIGHTS CO-OPERATIVE INC. FIRST REPORT OF THE RECEIVER November 13, 2015
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CRYSTAL HEIGHTS CO-OPERATIVE INC. FIRST REPORT OF THE RECEIVER November 13, 2015
Court File No. A-12903-15 CRYSTAL HEIGHTS CO-OPERATIVE INC. FIRST REPORT OF THE RECEIVER November 13, 2015 Court File No. A-12903-15 ONTARIO SUPERIOR COURT OF JUSTICE BETWEEN: CANADA MORTGAGE AND HOUSING CORPORATION Applicant -ANDCRYSTAL HEIGHTS CO-OPERATIVE INC. Respondent FIRST REPORT OF RECEIVER November 13, 2015 2 TABLE OF CONTENTS A. Introduction .................................................................................................................................... 4 B. Purpose of this Report................................................................................................................... 4 C. Disclaimer and Terms of Reference ............................................................................................ 5 D. Background ..................................................................................................................................... 6 E. Activities of the Receiver............................................................................................................... 7 F. Sales Process for Real Property.................................................................................................... 9 G. Repairs and Maintenance ........................................................................................................... 10 H. Receiver’s Statement of Receipts and Disbursements............................................................ 13 I. Cash Flow Forecast and Receiver’s Borrowings ...................................................................... 15 J. Conclusion and Recommendation............................................................................................. 17 APPENDICES A Receivership Order B Sale Process Approval Order C Pre-Filing Report D Notice to Residents E Second Notice to Residents F Notice of Appointment G November Cash Flow Forecast NOTICE TO READER: The reports of the Receiver and related materials filed with the Court are available on the Receiver’s website at www.pwc.com/car-crystalheightscoop. 3 A. INTRODUCTION 1. Pursuant to an application (the “Application”) by Canada Mortgage and Housing Corporation (“CMHC”) under section 101 of the Courts of Justice Act R.S.O. 1990 c.43, as amended, and an order (the “Receivership Order”) of the Ontario Superior Court of Justice (the “Court”), dated September 30, 2015 (the “Date of Appointment”), PricewaterhouseCoopers Inc. (“PwC”) was appointed receiver and manager (the “Receiver”) without security, of all real property of Crystal Heights Co-Operative Inc. (“Crystal Heights” or the “Co-Operative”) including rents pertaining thereto and otherwise as set out in the Receivership Order, including the real property bearing Parcel Identification Number 31515-0293 (LT) and known municipally as 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario, and all proceeds thereof (the “Real Property”). A copy of the Receivership Order is included as Appendix “A” to this report. 2. On September 30, 2015, the Court also granted an order approving the Sale Process as described in the Pre-Filing Report (the “Sale Process Approval Order”). A copy of the Sale Process Approval Order is included as Appendix “B” to this report. 3. These proceedings are referred to as the “Receivership Proceedings.” 4. The materials filed in conjunction with the Application included a report prepared by PwC dated September 23, 2015 (the “Pre-Filing Report”) providing, among other things, information on the background of the Real Property owned by the Co-Operative, the CoOperative’s financial difficulties, repairs and maintenance required to be completed at the Real Property, the proposed sales process to market and sell the Real Property (the “Sale Process”), and a cash flow forecast including borrowings (“Receiver’s Borrowings”) to fund the Receivership Proceedings, including required repairs and maintenance, for the period to November 21, 2015,. A copy of the Pre-Filing Report prepared by PwC, without appendices, is included as Appendix “C” to this First Report (as defined herein). B. PURPOSE OF THIS REPORT 5. This is the Receiver’s first report to the Court (the “First Report”), the purpose of which is to: a) provide the Court with information in respect of: i. the activities of the Receiver since the Date of Appointment; ii. the Sales Process commenced in respect of the Real Property; iii. the status of necessary repairs and maintenance to the Real Property including related costs; iv. the Receiver’s statement of receipts and disbursements from the Date of Appointment to October 31, 2015 (“First R&D”); and 4 v. the Co-Operative’s cash flow forecast for the period November 1, 2015 to April 30, 2015 (the “November Cash Flow Forecast”); and b) to seek an order of the Court: i. approving the Pre-Filing Report and the activities of PwC described therein; ii. approving the First Report and the activities of the Receiver as described herein; iii. authorizing an amendment to the maximum Receiver’s Borrowings provided for by the Receivership Order from $500,000 to $900,000; and iv. approving the Receiver’s First R&D. C. DISCLAIMER AND TERMS OF REFERENCE 6. In preparing this First Report and conducting its analysis, the Receiver has obtained and relied upon certain unaudited, draft and/or internal financial information of the Co-Operative, the Co-Operative’s books and records, discussions with various parties including the property management company Richmond Advisory Services Inc. (“Richmond”) engaged to manage the Real Property (collectively, the “Information”). 7. In accordance with industry practice, except as otherwise described in this First Report: a) the Receiver has not audited, reviewed or otherwise attempted to verify the accuracy or completeness of the Information in a manner that would wholly or partially comply with Generally Accepted Assurance Standards pursuant to the Chartered Professional Accountants Canada Handbook - Assurance; and b) the Receiver has not conducted an examination or review of any financial forecast and projections in a manner that would comply with the procedures described in the Chartered Professional Accountants Canada Handbook – Assurance. 8. Future oriented financial information referred to in this First Report is based on estimates and assumptions. Actual results may vary from forecasts, even if the assumptions materialize, and such variances may be significant. 9. Unless otherwise stated, all monetary amounts contained herein are expressed in Canadian Dollars and include harmonized sales tax (“HST”) where applicable. The Co-Operative does not qualify as a registrant for HST purposes under the Excise Tax Act. A “k” in this First Report denotes thousand 10. Capitalized terms not defined herein are as defined in the Receivership Order, Sale Process Approval Order and the Pre-Filing Report, which should be read in conjunction with this First Report. 5 D. BACKGROUND 11. Crystal Heights was incorporated in 1978 as a non-profit housing co-operative in accordance with the Co-Operative Corporations Act (Ontario). The members of co-operatives (“Members”) are responsible for, inter alia, electing the board of directors to govern the housing co-operative’s affairs and approving the annual budget. Members have membership in the co-operative corporation, but the co-operative corporation owns all of the property of the co-operative, not the Members. 12. Housing co-operatives can also have tenants occupying a limited number of units (the “Tenants”) (collectively, the Tenants and Members of Crystal Heights are the “Residents”). 13. The Real Property is a multi-family residential complex located on approximately 4.39 acres of property containing 60 co-operative housing units in four 8-unit walk up apartment style buildings and five clusters of two-storey row house style units. The Real Property was built in 1983 with CMHC providing mortgage insurance for the construction financing. 14. CMHC assumed the mortgage for approximately $2.8 million from a third party financial institution in 1996. Subsequent advances and accrued interest, secured by mortgages and personal property security, increased the total owed by Crystal Heights to CMHC to approximately $4.8 million as at September 10, 2015. Such indebtedness is secured by three mortgages (collectively, the “Mortgages”) registered in favour of CMHC against title to the Real Property (the “CMHC Security”) owned by Crystal Heights. 15. Additional information on the Mortgages and the CMHC Security is provided in the Affidavit of Carl Lawrence sworn September 16, 2015 and filed on September 17, 2015 with the motion materials in support of an Application to appoint the Receiver. 16. CMHC has informed the Receiver that Crystal Heights had not made any payments of principal or interest to CMHC in respect of the Mortgages since 2001. The lack of funding was attributed to poor management including insufficient monthly occupancy charges to Residents (“Occupancy Charges”) to fund mortgage payments and other obligations for operating costs and a reserve fund for capital improvements. 17. Despite CMHC having taken steps to maintain and repair the Real Property, Crystal Heights did not generate sufficient cash flow to honour its mortgage obligations to CMHC or to fund payments for property taxes, insurance, property management fees and necessary repairs. CMHC subsequently filed an Application to appoint a Receiver to undertake certain necessary repairs and sell the Real Property, which appointment was granted. 6 E. ACTIVITIES OF THE RECEIVER Preservation and Possession of the Real Property 18. Pursuant to the Receivership Order, on September 30, 2015 the Receiver took certain actions to preserve and protect the Real Property and accordingly the Receiver: a) notified the Co-Operative’s insurance broker of the Receiver’s appointment and arranged for the Receiver to be added as a loss payee and named insured in respect of the CoOperative’s insurance policies; b) arranged for the continuation of all essential services to the Real Property, including utilities; c) notified the property management company, Richmond, of the Receiver’s appointment and continued its engagement to manage the Real Property until October 30, 2015; d) notified the Residents of its appointment and instructed the Residents to remit all future rent payments to the Receiver, as described in greater detail later in this First Report; and e) entered into a new property management agreement with Richmond effective November 1, 2015. 19. There was no need to change the locks at the Real Property since Richmond’s engagement to manage the Real Property was continued and the Residents who lived at the Real Property prior to the Date of Appointment continued to live at the Real Property subsequent to the Receiver’s appointment. 20. The Receiver did not take possession of the Co-Operative’s books and records (“Books and Records”) because the Books and Records in the possession of Richmond were necessary for Richmond’s ongoing management of the Real Property and have been made available to the Receiver when Information has been required by the Receiver to fulfill its duties pursuant to the Receivership Order and the Bankruptcy and Insolvency Act, R.S.C. 1985, c. B-3, as amended, (the “BIA”). Correspondence with Residents 21. On the Date of Appointment, the Receiver notified the Residents of its appointment by way of a written notice (“Notice to Residents”), which was hand delivered to each occupied unit of the Real Property. The Notice to Residents was also posted in various common areas of the Real Property and posted on the Receiver’s website: www.pwc.com/car-crystalheightscoop. 22. The Notice to Residents included: a) a description of the Receiver’s appointment; 7 b) a list of frequently asked questions that Residents may have about the Receivership Proceedings, and the answers thereto; c) notification of two (2) town hall meetings to be held at the Real Property for Residents on October 7, 2015 at 3:00pm and 6:00pm (the “Town Halls”) to discuss the Receivership Proceedings and provide a forum for Residents to ask questions; d) notification that the Receiver would provide regular updates during the Receivership Proceedings in order to mitigate concerns of the Residents, which may include further written notices and additional town hall meetings, as needed; e) details of the Receiver’s website address and notice that the Receiver’s Pre-Filing Report, which contained additional background information to the Application to appoint a Receiver was available on the Receiver’s website, with other important information on the Receivership Proceedings, which would be updated regularly; and f) contact information for Richmond and the Receiver, in the event Residents had additional questions. A copy of the Notice to Residents is included as Appendix “D” to this First Report. 23. On October 7, 2015, the Receiver held the Town Halls at the Real Property. Eight Residents attended the Town Hall held at 3:00pm while three Residents attended the Town Hall held at 6:00pm. 24. Since the Date of Appointment, the Receiver has received three inquiries from Residents. Richmond has advised the Receiver that it has received five inquiries from Residents. These inquiries have been responded to and dealt with in the normal course of the Receivership Proceedings. 25. On November 13, 2015, the Receiver intends to hand deliver a second written notice to the Residents (“Second Notice to Residents”), which will include: a) an update on the Receivership Proceedings; and b) an update on the status of certain repairs and maintenance in respect of the Real Property. 26. The update on the Receivership Proceedings and certain repairs and maintenance in respect to the Real Property will be posted in certain common areas of the Real Property and will also be posted on the Receiver’s website. A copy of the Second Notice to Residents is included as Appendix “E” to this report. Statutory Notices and Other 27. The Receiver is a receiver as that term is defined in the BIA, notwithstanding that its appointment was made under the Courts of Justice Act. Accordingly, on October 7, 2015, in 8 accordance with subsection 245(1) of the BIA, the Receiver sent a notice of its appointment (“Notice of Appointment”), pursuant to section 246(1) of the BIA, to all known creditors of the Co-Operative and to the Office of the Superintendent of Bankruptcy. A copy of the Notice of Appointment is included as Appendix “F” to this report. 28. Based on the Co-Operative’s Books and Records, and as evidenced in the Notice of Appointment, as of the Date of Appointment, the Co-Operative had 30 unsecured creditors with liabilities totaling approximately $40k. This included 13 Residents with security deposits totaling approximately $9k. CMHC is the only known secured creditor of Crystal Heights. 29. Since the Date of Appointment, the Receiver has authorized payment of certain pre-filing liabilities pursuant to the Receivership Order, and where necessary. 30. The Receiver has also established a website (www.pwc.com/car-crystalheightscoop) for creditors, Residents and other stakeholders, to obtain information on the Receivership Proceedings. The website is updated regularly. 31. The Receiver has addressed inquiries from stakeholders, including creditors and Residents as described above. F. SALES PROCESS FOR REAL PROPERTY 32. Paragraph 3(p) of the Receivership Order and paragraph 4 of the Sale Process Approval Order provide that the Receiver is empowered and authorized to market and sell the Real Property, subject to the limitations set forth therein. 33. As described in the Pre-Filing Report, the Sale Process takes into consideration the challenges of selling a non-profit housing co-operative and the additional factors to be considered in a sale of this nature. The Sale Process will, if feasible, maintain the Real Property’s status as nonprofit social housing. 34. Since its appointment, the Receiver has undertaken the following pre-marketing and transaction-readying due diligence tasks: a) engaged third parties to perform certain due diligence procedures including: i. obtained two quotes and on October 19, 2015, engaged an appraiser to provide an independent appraisal of the Real Property, which is in process as of the date of this First Report; and ii. obtained two quotes and on October 21, 2015, engaged Pinchin Ltd. (“Pinchin”) to prepare a Phase I Environmental Site Assessment (“Phase I”), and a Baseline Property Condition Assessment (“PCA”). The Phase I and PCA have been completed and relevant reports have been delivered to the Receiver; b) prepared a teaser to be circulated to parties interested in purchasing the Real Property; 9 c) prepared a Non-Disclosure Agreement (“NDA”) for execution by parties interested in obtaining access to the due diligence materials in the online data room; d) commenced preparation of a Confidential Information Memorandum (“CIM”), which included a site visit to the Real Property to collect certain information to be included in the CIM; e) collected materials for an online data room that will include due diligence materials such as financial statements, environmental reports, building drawings, site plans, survey and lease agreements; and f) engaged in preliminary discussions with municipal service providers and not-for-profit organizations to determine if they would be prepared to purchase or take possession of the Real Property in exchange for assuming the existing mortgage (including, principal, interest, and receivership costs) and operating agreement with CMHC (a “Non-Profit Housing Transfer”), which would continue to make the Real Property available as affordable housing. 35. As of the date of this report, the Receiver is continuing its discussions with municipal service providers and not-for-profit organizations. At this time, it is too early in the Sale Process to determine if a Non-Profit Housing Transfer is likely to be achieved on appropriate terms. G. REPAIRS AND MAINTENANCE 36. As described in the Pre-Filing Report, PwC was advised by CMHC and Richmond that the Real Property was in need of various significant repairs (collectively, the “Repairs”). The Receiver is of the view that these Repairs are required as they may have a direct impact on the health and safety of the Residents. Fire Safety Issues 37. As described in the Pre-Filing Report, on August 6, 2015, Sault Ste. Marie Fire Services (“Fire Services”) served an Inspection Order pursuant to the Fire Protection and Prevention Act, 1997, S.O. 1997, c4 (the “Fire Act”) identifying that the common clothes dryer exhaust ventilation system at the Real Property was installed contrary to manufacturer’s standards (the “Dryer Exhaust Issue”), posing a potential fire hazard and was not in compliance with the Fire Act. The repairs required to address the Dryer Exhaust Issue have been completed and on October 6, 2015, Fire Services completed its inspection of the completed repairs and issued a compliance letter confirming that the Inspection Order issued in respect of the Dryer Exhaust Issue had been resolved. 10 Water Drainage Issues 38. As described in the Pre-Filing Report, a site inspection conducted on behalf of CMHC determined that there were potential grading and drainage issues (“Water Drainage Issues”) at the Real Property, which may have contributed to leaks in the foundation walls of certain buildings located on the Real Property. These leaks in the foundation walls may have contributed to moisture and mould issues at the Real Property, which may create a health and safety issue for the Residents who inhabit these buildings. Accordingly the Water Drainage Issues need to be addressed as soon as practically possible. 39. The Receiver understands that repairs to remediate the foundation leaks may include excavating and repairing the chimney, re-grading around all buildings, replacing the catch basins and possibly installing additional catch basin and storm sewer pipe, installing new foundation waterproofing, drainage board and weeping tile, and redirecting roof drains, followed by landscape restoration (collectively, the “Water Drainage Repairs”). 40. Following its appointment, the Receiver continued the engagement of Kresin Engineering Corporation (“Kresin”), the engineer previously retained by Richmond to assess the extent of the Water Drainage Issues and the Water Drainage Repairs, and to prepare the tender package (“Tender Package”) in respect of the Water Drainage Repairs. 41. On November 4, 2015, Kresin distributed the Tender Package to six contractors (“Bidders”), to facilitate their submission of bids (“Bids”) to complete the Water Drainage Repairs. The Tender Package, which has also been posted to the Receiver’s website includes: a) background information on the Water Drainage Repairs, such as the location and scope of the repairs required; b) standard Bid form to be completed by Bidders; c) site drawings of the Real Property; d) construction bonding requirements; e) Workplace Safety and Insurance Act and Occupational Health and Safety Act requirements; f) timeline and method for submission of Bids; g) timeline for completion of the water Drainage Repairs; and h) certain terms and conditions acceptable to the Receiver in the context of the Receivership Proceedings. 42. The deadline for submission of Bids is November 13, 2015 (“Bid Deadline”). Subsequent to the Bid Deadline, Kresin and the Receiver will review the Bids received, and subject to the receipt of an acceptable Bid, negotiate the terms of engagement. 11 43. As discussed in the Pre-Filing Report, due to the early onset of winter in Sault Ste. Marie, all of the Water Drainage Repairs cannot be completed this fall. However, it is intended that the Water Drainage Repairs that cannot be completed in the fall will be completed in the spring of 2016. Water Damage Issues 44. The Water Drainage Issues may have contributed to moisture and mould issues at the Real Property, which may create a health and safety issue for the Residents. 45. In September 2015, prior to the Date of Appointment, Winmar Sault Ste. Marie Property Restoration Specialist (“Winmar”) was engaged to inspect each of the 60 units of the Real Property (the “Inspections”), including the common areas in the apartment buildings, for visible signs of water damage and mould (“Water Damage and Mould”) and to provide a quote in respect of any necessary remediation and abatement. Winmar had not completed the Inspections as of the date of the Pre-Filing Report. However, based on the Inspections completed at that time, Winmar advised that there had been flooding and moisture issues in certain units and common areas, due to water seepage and accumulation. The Inspections identified the presence of mould in certain units and common areas. 46. Winmar has now completed the Inspections and provided the Receiver with a quote for the cost to remediate, repair and abate the Water Damage and Mould. 47. Subsequent to its appointment, the Receiver engaged a contractor to conduct a second Inspection for visible Water Damage and Mould and to provide a second quote for the cost to remediate, repair and abate any such Water Damage and Mould. 48. The Receiver is reviewing the quotes received and intends to engage a contractor to address the Water Damage and Mould subsequent to negotiating the terms of an agreement. The Receiver notes that, based on the quotes received, the estimated cost to remediate, repair and abate the Water Damage and Mould, is significantly higher than previously estimated. The contractors have also advised that additional Water Damage and Mould may be uncovered during the course of the remediation and abatement work resulting in further related costs. Accordingly, this is taken into consideration in the November Cash Flow Forecast as described later in this First Report. 49. In addition to Water Damage and Mould, the Inspections also identified corrosion on certain electrical equipment. The Receiver arranged for an inspection of the electrical equipment in the electrical rooms at the Real Property (“Electrical Inspection”) to determine whether the corrosion to the electrical equipment that might impact the operation, functioning and safety of the electrical equipment. The Electrical Inspection was completed on November 6, 2015, by a 12 qualified electrician, with the assistance of the local Public Utility Commission. The electrician reported that the electrical equipment was in working order and that there was no damage present. 50. Certain Water Damage and Mould appears to be related to the Water Drainage Issues, which as discussed earlier, cannot be fully completed until the spring of 2016. Notwithstanding the aforementioned, the Receiver will be addressing Water Damage and Mould that may have a direct health and safety impact on the Residents, within the constraints described above. 51. In addition, Pinchin has been engaged to complete certain air quality tests (“Air Quality Tests”) before and after the remediation and abatement of mould in certain areas of the Real Property to confirm that the mould issue has been addressed and the air quality is acceptable for the health and safety of the Residents. H. RECEIVER’S STATEMENT OF RECEIPTS AND DISBURSEMENTS 52. The Receiver’s First R&D is summarized in the table below, which includes actual cash flows for the period September 30 to October 31, 2015 (“Cash Flow Period”), compared to the same period in the Receiver’s initial cash flow forecast for the eight week period commencing September 30, 2015 and ending November 21, 2015, which was included in the Pre-Filing Report: 13 Crystal Heights Co-Operative Inc. Receivership Receipts & Disbursements For the Period September 30 to October 31, 2015 Actual Total Cash Flow Period Total Variance 51,696 323 52,019 44,887 448 45,336 6,809 (126) 6,683 18,270 3,286 26,796 4,835 53,187 (7,852) (563) 3,286 (175) 4,610 7,160 13,842 Net change in cash 18,833 26,971 225 46,028 5,991 5,991 200,000 205,991 Opening cash balance Ending cash balance 37,449 243,440 $ in CAD Receipts Occupancy charges Other Total receipts Disbursements Operating costs General and administrative costs Capital expenditures and Repairs Disbursement contingency Total operating disbursements Net change in cash flow from operations Professional Fees Net change in cash before Receiver's borrowings Receiver's borrowings 110,000 (117,852) 110,000 123,842 200,000 - 82,148 123,842 42,225 124,373 (4,776) 119,066 Note: These amounts include HST. 53. During the Cash Flow Period, receipts totaled approximately $52k, consisting primarily of Occupancy Charges. Receipts were $6.7k higher than forecast as a result of the collection of Occupancy Charges in respect to the period prior to the appointment of the Receiver. 54. Operating disbursements for the Cash Flow Period totaled approximately $46k, consisting primarily of operating costs, and capital expenditures and significant Repairs. These amounts include certain pre-filing liabilities, as discussed earlier in this First Report. During the Cash Flow Period, general and administrative costs were $3k lower than forecast due to timing differences. 55. In addition to the above, there was a favourable timing difference of $110k related to professional fees and expenses of the Receiver (including the fees and disbursements of its legal counsel) (“Professional Fees”) for the period to September 30, 2015. This timing difference is expected to reverse in the coming weeks. Accrued and unpaid Professional Fees for the period ending October 31, 2015, are approximately, $138k and $50k, respectively. 14 I. CASH FLOW FORECAST AND RECEIVER’S BORROWINGS 56. The Receiver has prepared the November Cash Flow Forecast for the six (6) month period November 1, 2015 to April 30, 2015 (the “November Cash Flow Forecast Period”). 57. The amounts included in the November Cash Flow Forecast, including the Professional Fees, are estimates and actual results will vary from the forecast. 58. The November Cash Flow Forecast is summarized below: Crystal Heights Co-Operative Inc. Receivership Summary Cash Flow Forecast For the Period November 1, 2015 to April 30, 2016 $ in CAD Receipts Occupancy Charges Other Total receipts Total 264,726 3,794 268,520 Disbursements Operating costs General and administrative costs Sale Process costs Capital expenditures and Repairs Total operating disbursements Net change in cash flow from operations (283,280) (23,169) (13,221) (285,122) (604,792) (336,272) Professional Fees Contingency reserve Net change in cash before Receiver's borrowings (424,000) (88,736) (849,008) 700,000 Receiver's borrowings Net change in cash (149,008) Opening cash balance Ending cash balance 243,440 94,432 Note: This Cash FlowForecast must be read in conjunction with the notes related thereto. These amounts include HST. 59. A detailed version of the November Cash Flow Forecast, along with the assumptions related thereto is included as Appendix “G” to this report. 60. The November Cash Flow Forecast includes the following key assumptions: a) receipts of approximately $269k including: i. Occupancy Charges levied by the Co-Operative; and ii. other receipts related to items such as laundry income and interest income in respect of cash held by the Receiver and Richmond; and b) operating disbursements of approximately $605k including: i. operating costs in respect to utilities, janitorial services, external and internal maintenance, insurance, and property taxes, etc.; 15 ii. general and administrative costs in respect to management fees paid to Richmond pursuant to the current property management agreement; iii. Sale Process costs in respect of pre-marketing and transaction-readying due diligence tasks, includes the appraisal, Phase I, PCA, etc.; and iv. capital expenditures and Repairs, including certain non-recurring expenditures, such as work related to the Water Drainage Repairs and Water Damage and Mould, among others; c) Professional Fees of approximately $424k in respect of addressing the repair and remediation the Real Property, implementing the Sales Process and conducting its Receiver’s duties (including those of its legal counsel) in the Receivership Proceedings. Accrued and unpaid Professional Fees for the period to October 31, 2015, are estimated at $188k. No Professional Fees had been paid to date; and d) a contingency reserve of approximately $89k, estimated at 15% of total operating disbursements, for any unforeseen expenditures that may be required in respect to the Real Property. 61. The November Cash Flow Forecast projects cash outflow from operations of $336k, before Professional Fees of $424k and a contingency reserve of $89k. The forecasted net cash outflow during the November Cash Flow Forecast Period is approximately $849k. 62. The Receivership Order authorized Receiver Borrowings in the maximum principal amount of $500k, secured by way of a Receiver’s Borrowings Charge (as defined in the Receivership Order). To date the Receiver has borrowed and issued Receiver Certificates to CMHC in the amount of $200k, leaving $300k of Receiver’s Borrowings available to the Receiver. 63. The remaining $300k of Receiver’s Borrowings is not sufficient to fund the Receivership Proceedings and cash outflow of $849k projected in the November Cash Flow Forecast. 64. The Receiver has reviewed the November Cash Flow Forecast with CMHC and CMHC has agreed to fund the Receivership Proceedings and cash shortfall via Receiver’s Certificates secured by the Receiver’s Borrowing Charge. Accordingly, the Receiver requests that the Court grant an order increasing the maximum principal amount of the Receiver’s borrowings under the Receivership Order to $900k. 16 J. CONCLUSION AND RECOMMENDATION 65. The Receiver’s activities as described in the Pre-Filing Report have been in support of the Receiver’s statutory duties and pursuant to the Receivership Order and the Sale Process Approval Order. 66. The Co-Operative’s operating cash flows are insufficient to fund the continued operating costs of the Co-Operative, including capital expenditures and Repairs, and Professional Fees. Accordingly, the Receiver will require additional borrowings to continue to fund the Receivership Proceedings until the Real Property is sold. 67. The Receiver respectfully requests that the Court grant an order which provides for the following: a) approving the Pre-Filing Report and the activities of PwC described therein; b) approving the First Report of the Receiver and the activities of the Receiver as described herein; c) authorizing an amendment to the maximum borrowings provided for by the Receivership Order to $900,000; and d) approving the Receiver’s First R&D. All of which is respectfully submitted on this 13th day of November, 2015. PRICEWATERHOUSECOOPERS INC. Receiver of Crystal Heights Co-Operative Inc. Michelle Pickett Senior Vice President Aldis Makovskis Senior Vice President 17 APPENDIX A 90 THE HON OTJRABLE MR. JUSTICE R. GORDON ) ) ) \kEDKESDAY, JHE 30TH DAY OF SEPTEMBER. 2015 DA MORTGAGE AND HOUSING CORPORATION Applicant and CRYSTAL HEIGHTS CO-OPERATIVE INC. Respondent APPLICATION UNDER SECTION 101 OF THE CO(RTSOFJUSTICEACT, RSO. 1990, C. C.43, AS AM IVERSIIIP ORDER THIS APPLICATION made by the Applicant for an order pursuant to section 101 of the Courts qf Justice Act, RSO. 1990, c C 43, as amended (the "CiA") appointing PricewaterhouseCoopers inc. as receiver and manager (in such capacities. the "Receiver") without security. of all of the assets, undertakings and properties of the Respondent acquired for, or used in relation to a business carried on b the Respondent, and granting related relief, as heard this day at 155 Elm Street, Sudbury, Ontario. ON READING the Notice of Application, dated September 17. 2015, the Affidavit of Carl Lawrence sworn September 16, 2015 and the Exhibits thereto, and the Pre-Filing Report of the Proposed Receiver, dated September 23, 2015. and on hearing the submissions of counsel for Canada Mortgage and Housing Corporation and the Receiver no one appearing for the Respondent although duly served as appears from the affidavit of ser ice. filed, and on reading the consent of Price\aterhouseCoopers Inc to act as the Recei\er, SeOv'CC of tiic \ot Appiication Record is hereby abridged and aIidated so hat this is properly returnable today and hereby dispenses with further ser ice thereof. NTMENT 2. THIS COURT ORDERS that pursuant to section 101 of the CJA. PricewaterhouseCoopers Inc. is hereby appointed Receiver and manager, without security, of all real properties of the Respondent including rents pertaining thereto and otherwise as set out in this Order, including the real property bearing Parcel Identification Number 31515-0293 (LT) and known municipally as 1-21, 24, 29. 36 Clearview Dri\e and 12-18. 26-38 Crystal Place, Sault Ste Marie, Ontario. and all proceeds thereof (the "Real Property"). RECEIVER'S POWERS 3. THIS COURT ORDERS that the Receiver is hereby empowered and authorized, but not obligated, to act at once in respect of the Real Property and, without in any wny limiting the generality of the foregoing, the Receiver is hereby expressly empo\\ ered and authorized to do an of the folloiing \\here the Receiver considers it necessary or desirable: to take possession of and exercise control o er the Real Property and an and all proceeds. receipts and disbursements arising out of oi from the Real Property: (b) to receive. preser e. maintain, repair and protect the Real Property. or any part or parts thereof, including. but not limited to, the changing of locks and security codes as necessary and practicable, the relocating of property to safeguard it. the engaging of independent security personnel. the taking of ph\ sical inventories and the placement of such insurance co erage as ma) be necessary or desirable; to manage, and operate the Real Prop powers to enter into an) aureernents. incur an\ Respondent, including the s in the ordinary sers, experts, auOltors, accountants, managers, property managers, counsel and such other persons from time to time and on n hate\ er basis, including on a temporary basis. to assist with the exercise of the Receivers powers and duties, including \\lthout limitation those conferred by this Order: (e) to purchase and lease such machinery. equipment. inventories, supplies, premises or other assets related to the Real Property of the Respondent or any part of parts thereof (f) to recei e and collect all monies and accounts no owed or hereafter owing to the Respondent for rents or rental subsidies and to exercise all remedies of the Respondent in collecting such monies; to settle, extend or compromise any indebtedness owing to the Respondent in relating to the Real Property; to execute, assien. issue and endorse documents of vhatever nature in respect of any of the Real Property. whether in the Recei\ ers name or in the name and on behalf of the Respondent. for any purpose pursuant to this Order; to undertake environmental or health and safety assessments of the Real Property and to take any steps to remediate the Real Property including engaging contractors, engineers and such other persons to undertake and otherwise assist with any remediation efforts; to initiate, prosecute and continue the prosecution of any and all proceedings and to defend all proceedings noa pending or hereafter instituted nith respect to the Real Property or the Recefrer and to settle or compromise any such proceedings. The authority hereby conveyed shall (k) to provi pp1icant vth access accouno and records relating to the Real Property, (1) to terminate the membership of the Respondenfs members (I1 for misconduct, or failure to pay rent or other occupancy charges: ) to bring motions herein or other proceedings for the e iction of residents of the Respondent for misconduct or failure to pay rent or other occupancy charges: to adjust to market-level rents the rent of those tenants of the Respondent nhich are unable to provide the Receiver ith satisfactory and up-to date aOdence that they are eligible for rent which is geared to income, subject to Court approval, to identify and retain a nei manager for the Real Property and, if the Recei\ er deems it advisable, to terminate the existing manager; (p) to sell, cons ey, transfer. lease or assign the Real Property or any pact or parts thereof, without the approval of this Court in respect of any transaction not exceeding $10,000. provided that the aggregate consideration for all such transactions does not exceed $50000; and with the approval of this Court in respect of any transaction in which the purchase price or the aggregate purchase price exceeds the applicable amount set out in the preceding clause: and in each such case notice under section 31 of the Ontario kfortgages 4cL shall not apply to report to, meet vith and discuss with such affected Persons (as defined below) as the Recei\ er deems appropriate on all matters relating to the Real Property and the receivership, and to share information, subject to such terms as to confidentiality as the Receiver deems advisable; to register a copy of this Order and any other Orders in respect of the Real Property against title to any of the Real Property; (t) to apply for any permits. licences, appro als or permissions as may be required by any governmental authority and any reneivals thereof for and on behalf of and, if thought desirable by the Receiver, in the name of the Respondent in respect of the Real Property; and (u) to take any steps reasonably incidental to the exercise of these powers or the performance of any statutory obligations. and in each case nhere the Recci\ er takes any such actions or steps. it shall be exclusively authonzed and empowered to do so, to the exclusion of all other Persons (as defined belov). including the Respondent, and without interference from any other Person. DUTY TO PROVIDE ACCESS AND CO-OPERATION TO TEE RECEIVER 4 COURT ORDERS that (1) the Respondent, (ii) all of its current and former directors, officers, employees, agents. accountants, legal coimsel and Members. and all other persons acting on its instructions on behalf, and (iii) all other individuals, firms, corporations. gov ernmental bodies or agencies, or other entities having notice of this Order tall of the foregoing. collectively, being 'Persons" and each being a "Person") shall forthn ith advise the Receiver of the existence of any Real Property in such Persons possession or control, shall gTant immediate and continued access to the Real Propert\ to the Recei\ en and shall deli\ er all such property to the Receier upon the Recei\ er's request mdiidual units or the Real Property. or for such other purposes as the Recei\er may cons necessary or desirable in carrying out its duties and pon ers hereunder. 6. THIS COURT ORDERS that all Persons shall forthwith advise the Receiver of the existence of any books. documents, securities, contracts, orders, corporate and accounting i ecords, and any other papers, records and information of any kind related to the Real Property or affairs of the Respondent, and any computer programs, computer tapes, computer disks. or other data storage media containing any such information (the foregoing, collectively, the "Records") in that Persons possession or control, and shall provide to the Receiver or permit the Receiver to make, retain and take away copies thereof and grant to the Receiver unfettered access to and use of accounting, computer, sofi\are and phy sical facilities relating thereto, provided howe\ er that nothing in this paragraph 5 or in paragraph 6 of this Order shall require the delivery of Records, or the granting of access to Records, which may not be disclosed or provided to the Recei er due to the privilege attaching to solicitorclient communication or due to statutory pros isions prohibiting such disclosure, 7 THIS COURT ORDERS that if any Records are stored or otherise contained on a computer or other electronic system of information storage, nhether by independent service prokider or othernise, all Persons in possession or control of such Records shall forthwith give unfettered access to the Receiver for the purpose of allowing the Receiver to reco er and fully copy all of the information contained therein whether by way of printing the information onto paper or making copies of computer disks or such other manner of retrieving and copying the information as the Receiver in its discretion deems expedient. and shall not alter. erase or destroy any Records without the prior written consent of the Recel\ en Further. for the purposes of this paragraph. all Persons shall pros ide the Recei er v ith all such assistance in gaining immediate access to the information in the Records as the Receiver may in its discretion require including proriding the Receiver nith instructions on the use of any computer or other system and providing the Recei\ er with any and all access codes, account names and account numbers that may be required to gain access to the information. mis in aoy Lourt or r continued gainst the Receiver except tribunal (each, a with the written consent of the Receiver o ease of this Court O PROCEEDINGS &GAINST THE RESPONDENT OR 9 tL PROPERTY THIS COURT ORDERS that no Proceeding against or in respect of thu. Respondeutor the Real Property shall be commenced or continued except with the written consent of the Recei\ er or with leave of this Court and any and all Proceedings currently under ay against or in respect of tlu.R pondeuttd the Real Property are hereby stayed and suspended pending further Order of this Court. NO EXERCISE OF RIG] 10. THIS COURT 01 that all rights and remedies the Real Property. the Receiver, or affecting the Real Property. are hereby stayed and suspended except with the written consent of the Receiver or leave of this Court, provided that nothing in this paragraph shall (i) empower the Receiver or the Respondent to carry on any business which the Respondent is not lawfulh entitled to carry on, (ii) exempt the Receiver or the Respondent from compliance v ith statutory or regulatory pros isions relating to health, safety or the environment, pre ent the filing of any registration to preser e or perfect a security interest, or i\) prevent the registration of a claim for lien, NO INTERFERENCE WITH THE RECEIVER 11 THIS COURT ORDERS that no Person shall discontinue, fail to honour, alter, interfere with. repudiate, terminate or cease to perform an\ righi, rene\\ai right, contract, aureement, licence or permit in favour of or held by the Respondent with respect to the Real Property. vithout written consent of the Recei\ er or leave of this Court CONTIMJATION OF SERVICES a Se centralized banking serr ices, payroll ser ices, insurance transportation services, utility or other services to the Respondent with respect to the Real Property are hereby restrained until further Order of this Court from discontinuing, altering, interfering with or terminating the supply of such goods or ser\ ices as may be required by the Receri er. and that the Receiver shall be entitled to the continued use of the Respondent's current telephone numbers. facsimile numbers. internet addresses and domain names, provided in each case that the normal prices or charges for all such goods or services received after the date of this Order are paid by the Recei\ er in accordance with normal payment practices of the Respondent or such other practices as may be agreed upon by the supplier or service pros ider and the Receiver, or as may he ordered by this Court. 13. THIS COi.RT ORDERS that the Recei\er may pay amounts payable for any repair and remediation ser\ ices that were pros ided to the Real Propert\ prior to the date of the appointment of the Receiver, and with lien rights against the Real Property. but unpaid at the date of the Recei\ ership. after confirmation by the Receri er of: (a) completion of the work in accoidancc with the relevant purchase orders and or other contractual documentation; and (b) confirmation of the inspection and required certification of the work as properly completed by Sault Ste. Marie Fire Serr ices Safety or other municipal authorities (if applicable). in accordance with the normal prIces or charges set out in the rele ant contractual documentation for all such goods or serr ices, and in accordance with the normal payment practices of the Applicant, the Respondent or their agents (as applicable), or such other practices as may be agreed upon by the supplier or service proider and the Receiver, or as may be ordered by this Court of parnents received or cAle any source whatsoe\ er. including without limitation the sale of all or any of the Real Property and the collection of am accounts recei\ able with respect to rents, rental subsidies or any other amounts related to the Real Property, in whole or in part. whether in existence on the date of this Order or hereafter coming into existence, shall be deposited into one or more nen accounts to be opened by the Receiver (the 'Post Receivership Accounts") and the monies standing to the credit of such Post Receivership Accounts from time to time, net of any disbursements provided for herein, shall be held by the Receiver to be paid in accordance with the terms of this Order or any further Order of this Court EMPLOYEES 15, The Recei\ er shall not be liable for any employeerelated liabiliries, including any successor employer liabilities as pros ided for in section l4O6(l 2) of the Bankruptcy and InsoliencyAct (Canada) R,S.C, 1985, c. B3, as amended (the "BIA"), other than such amounts as the Receiver may specifically agree in writing to pay, or in respect of its obligations under sections 81 ,4(5) or 81.6(3) of the BIA or under the Wage Earner Protection Proain Act. PIPEDA 16. THIS COURT OERS that, pursuant to clause 7(3)(c) of the Canada Personal Information Protection and Electronic Documents Act, the Receiver shall disclose personal information of identifiable individuals to prospective purchasers or bidders for the Real Property and to their advisors, but only to the extent desirable or required to negotiate and attempt to complete one or more sales of the Real Property (each a "Sale") Each prospectise purchaser or bidder to whom such personal information is disclosed shall maintain and protect the privacy of such information and limit the use of such information to its e aluation of the Sale, and if it does not complete a Sale. shall return all such information to the Receiver, or in the alternative destro all such information, The purchaser of any Real Property shall be entitled to continue to use the personal nforni:tion pros ided to it, and related to the Real Propertr purchased. m a manner TATION ON 17. THIS COURT ORDERS that nothing herein contained shall requIre the Receis er to occupy or to take control, care. charge. possession or management (separately andy or collecti\ ely, 'Possession") of any of the Real Property that might be ens ironmentally contaminated, might be a pollutant or a contaminant, or might cause or contribute to a spill. discharge, release or deposit of a substance contrary to any federal, provincial or other law respecting the protection. consen ation. enhancement. remediation or rehabilitation of the environment or relating to the disposal of waste or other contamination including, without ion, the Canadian Environmental Protection 4ct, the Ontario Envii onmental Protection Act, the Ontario Tlater Resources Act, or the Ontario Occupational Health and Safety Act and regulations thereunder (the "Environmental Legislation"). provided however that nothing herein shall exempt the Receiver from any duty to report or make disclosure imposed by applicable Ens ironmental Legislation. The Receiver shall not, as a result of this Order or anything done in pursuance of the Recei\ ers duties and po\\ ers under Lhis Order, be deemed to be in Possession of any of the Real Property nithin the meaning of any Environmental Legislation. unless it is actually in possession. LIMITATION ON THE RECEIVER'S LIABILITY 18. THIS COURT ORDERS that the Recei\er shall incur no liability or obligation as a result of its appointment or the carTs ing out the pros isions of this Order, save and except for any gross negligence or nilful misconduct on its part, or in respect of its obligations under sections or 81 6(3) of the BIA or under the Wage Earner Protection Program Act, Nothing in this Order shall derogate from the protections afforded the Recei\ er by section 14 06 of tlte BIA or by any other applicable legislation. RFCEIVERS ACCOUNTS the Receiver shall be entitled to and are hereby granted a charge (the Reeei er's Charg the Real Property. as security for such fees and disbursements. both before and after the n of this Order in respect of these proceedings. and that the Receiver's Charge shall form a first charge on the Real Property in prioritr to all security interests, trusts, liens, charges and encumbrances, statutory or otherwise, in favour of any Person, but subject to sections 14.06(7). 8L4(4) and 81.6(2) of the BIA 20. THIS COURT ORIERS that the Receiver and its legal counsel shall, at the request of the Respondent or any creditor, pass its accounts from time to time, and for this purpose the accounts of the Receier and its legal counsel are hereby referred to a judge of the Ontario Superior Court of Justice Sudbury. 21. THIS COURT ORDERS that prior to the passing of its accounts. the Receiver shall be at liberty from time to time to apply reasonable amounts, out of the monies in its hands, against its fees and disbursements. including legal fees and disbursements, incurrod at the standard rates and charges of the Receer or its counsel, and such shall remuneration and disbursements \\hen and as approved by this Court. FUNDING OF THE RECEIVERSIIIP 22 THIS COURT ORDERS that the Receiver be at liberty and it is hereby emponered to borrow by vay of a re olving credit or otherwise, such monies from time to time as it may consider necessary or desirable, pro' ided that the outstanding principal amount does not exceed $500,000 (or such greater amount as this Court may by further Order authorize) at any time, at such rate or rates of interest as it deems advisable for such period or periods of time as it may arrange. for the purpose of funding the exercise of the poners and duties conferred upon the Recei er by this Order. including interim expenditures. The whole of the Real Property shall be and is hereby charged by vay of a fixed and specific charge (the "Receiver's B Charge") as security for the payment of the monies borro\ved, together with interest and charges thereon, in priority to all security interests, trusts, liens, charges and encumbrances stotutory or Cc t neither t ncr security granted by the Recei\ er in coimection v gs under this Order shall be enforced vvithout lease of this Court. 24. THIS COLRT ORDERS that the Recei\er is at libert and authorized to issue certificates substantially in the form annexed as Schedule A" hereto (the "Recei er's Certificates") for any amount borrowed by it pursuant to this Order. 25. THIS COURT ORDERS that the monies from time to time bonoed by the Receiver pursuant to this Order or an further order of this Court and an and all Receiver's Certificates evidencing the same or any part thereof shall rank on aparipassu basis, unless otherwise agreed to by the holders of any prior issued Receii ers Certificates. SERVICE AND NOTICE THIS COURT ORDERS that the EService Protocol of the Commercial List (the 26. "Protocol") is appro ed and adopted by reference herein and, in this proceeding. the ser ice of documents made in accordance with the Protocol (nhich can be found on the C ommercial List website at ppgpl) shall be valid and effective seinice. Subject to Rule 17.05 this Order shall constitute an order for substituted service pursuant to Rule 16.04 of the Rules of Civil Procedure. Subject to Rule 3.01(d) of the Rules of Civil Procedure and paragraph 21 of the Protocol, service of documents in accordance with the Protocol vvill be effective on transmission. This Court fur orders that a Case Website shall be established in accordance with the Protocol with the follovv ing URL <www.pwc.coni car"cr stalheightscoop>'. 27. THIS COURT ORDERS that if the serv ice or distribution of documents in accordance with the Protocol is not practicable. the Receiver is at liberty to serv e or distribute this Order, am nther materials and orders in these proceedings, any notices or other correspondence. b forn arding true copies thereof b prepaid ordinary mail courier, personal dcliv cry or facsimile transmission to the Respondent's creditors or other interested 1arties at their re ess day after mailing. GUN] THIS COURT ORDERS that the Recefter may from time to time apply to this Court 28. for ad\ ice and directions in the discharge of its pov ers and duties hereunder THIS COURT ORDERS that nothing in this Order shall prevent the Receiver from 29. acting as a trustee in bankruptcy of the Respondent. THIS COURT HEREBY REQUESTS the aid and recoanition of an) court, tribunal, 30. regulatory or administrative body having jurisdiction in Canada or in the United States to give effect to this Order and to assist the Recei\er and its agents in carr\ing out the terms of this All courts, tribunals, regulatory and administrati\ e bodies are hereby respectfully Order requested to make such orders and to provide such assistance to the Receiver, as an officer of this Court as may be necessary or desirable to give effect to this Order or to assist the Receiver and its agents in carrying out the terms of this Order. 3 1. THIS COURT ORDERS that the Receiver be at liberty and is hereby authorized and empoivered to apply to any court, tribunal, regularory or administrative body. vvherever located. for the recognition of this Order and for assistance in carrying out the terms of this Order. and that the Receiver is authorized and empovv ered to act as a representativ e in respect of the within proceedings for the purpose of hay ing these proceedings recognized in a jurisdiction outside Canada. 32. THIS COURT ORDERS that the Applicant shall have its costs of this application. up to and including entry and service of this Order, provided for by the terms of the Applicant's security or, if not so provided by the Applicant's security, then on a substantial indemnity basis to be paid by the Reedy er from the Respondent's estate vith such priority and at such time a this Court may determine. oruer 34. THIS COURT ORDERS that the Receiver is hereby directed to file a report to this Court on or before six (6) weeks from the date of this Order, which report shall provide an update on the state of the Real Propert), including an health and safety issues, the progress of any remediation acthitics and any other matters that the Receier considers rele\ant. In the event the Receiver or any other party wishes to seek relief before this Court in respect of the within receivership proceedings, such motion shall be heard by this Court at 10:00 a,m. on No ember 18, 2015. CLRITFICJE NO ___ -____ AMOU\T $ HIS IS TO CERTIFY that Pri ouseCoopers mc,. the receAer and manag of the properties including rents pertaining thereto and otherwise of Crystal Heights Co-Operati\ e Inc. (the "Respondent"), the real property of the Respondent bearing Parcel Identification Number 31515-0293 (LT) and known municipally as 1-21, 24, 29. 36 Clearie Drive and 12-18. 26-38 Crystal Place, Sault Ste. Marie, Ontario, including all proceeds thereof (collectively, the "Real Property") appointed by Order of the Ontario Superior Court of Justice (the "Court") dated the 30th day of September. 2015 (the "Order") made in an action ha\ing Court file number A-12903-l5, has received as such Recei\er from the holder of this certificate (the "Lender") the principal sum of $ principal sum of S _________ _____ , being part of the total which the Receiver is authorized to bono under and pursuant to the Order, 2 The principal sum eidenced by this certificate is payable on demand by the Lender nith interest thereon calculated and compounded daily after the date hereof at a notional rate per annum equal to the rate of 2 per cent above the prime commercial lending rate of tlìe Royal Bank of Canada from time to time, 3 Such principal sum nith interest thereon is, by the terms of the Order, together with the principal sums and interest thereon of all other certificates issued by the Receiver pursuant to the Order or to an\ further order of the Court, a charge upon the hoIe of the Real Property, in priority to the security interests of any other person. but subject to the priority of the charges set out in the Order and in the Bankruptcy and Insolvency Act (Canada) R,S C, 1985. c. B-3, as amended (the "BIA"), and the right of the Recei\ er to indemnify itself out of such Real Property in respect of its remuneration and expenses, All sums payable in respect of principal and interest under this certificate are payable at office of the Lender at Ottana, Ontario, holder of this certificate 6 The charge securing this certificate shall operate so as to permit the Recei\ er to deal with the Real Property as authorized b the Order and as authorized b any further or other order of the Court. 7. The Receiver does not undertake, and it is not under any personal liability, to pay any sum in respect of which it may issue certificates under the terms of the Order. DATED the day of______ 2OYR, PRICE WATERHOUSECOOPERS INC. solely in its capacity as Recei\er of CD Heights Co-Operative Inc., and not in i personal capacity Per: Name: Michelle Pickert Title: Senior Vice President Court Ii1e No \ C NADA MORTGAGE ANI) I lOUSING CORPoRATION A )pl leant -and- CRYSTAL hEIGHTS CO-OPERA 1 Respondent ONTARiO SUPERIOR COURT OF JUSTIC} PROCEEDING COMMENCED \ 1' SUDBURY RECEIVERSIII P ORDE DENTONS CANADA LLP 77 King Street West, Suite 400 ioronto-Domlnlon Centre Foronto, ON M5K OA 1 Fax: (416) 863-4592 Renee BrOSSCaH LSUC No. 47074B Fe!: 416-863-4650 Email: renee. brosseau(çdentons.eo1n Sara-Aim \Taii Alien LSUC No, 560 16C Tel: 416-863-4402 Email: sara.vanal len()dentons.eomn Lawyers frr ('anada Mortgage and ha APPENDIX B APPENDIX C CRYSTAL HEIGHTS CO-OPERATIVE INC. PRE-FILING REPORT OF THE PROPOSED RECEIVER PRICEWATERHOUSECOOPERS INC. September 23, 2015 Court File No. A-12903-15 ONTARIO SUPERIOR COURT OF JUSTICE BETWEEN: CANADA MORTGAGE AND HOUSING CORPORATION Applicant - AND CRYSTAL HEIGHTS CO-OPERATIVE INC. Respondent APPLICATION UNDER SECTION 101 OF THE COURTS OF JUSTICE ACT, R.S.O. 1990, c. C.43, AS AMENDED PRE-FILING REPORT OF THE PROPOSED RECEIVER PRICEWATERHOUSECOOPERS INC. September 23, 2015 2 TABLE OF CONTENTS A. INTRODUCTION ......................................................................................................................................... 4 B. PURPOSE OF THIS REPORT ...................................................................................................................... 4 C. DISCLAIMER AND TERMS OF REFERENCE ............................................................................................ 5 D. BACKGROUND ............................................................................................................................................ 5 C. CO-OPERATIVE’S FINANCIAL DIFFICULTIES......................................................................................... 8 E. MORTGAGES GRANTED ON THE REAL PROPERTY............................................................................. 10 F. SECURITY OPINION ................................................................................................................................. 10 G. REPAIRS AND MAINTENANCE ................................................................................................................ 11 H. PROPOSED SALE PROCESS......................................................................................................................14 I. INITIAL CASH FLOW FORECAST AND RECEIVER’S BORROWINGS ....................................................17 J. RECOMMENDATION .................................................................................................................................19 APPENDICES A. Sale Process timelines NOTICE TO READER: The reports of the Receiver and related materials filed with the Court are available on the Receiver’s website at www.pwc.com/car-crystalheightscoop. 3 A. INTRODUCTION 1. PricewaterhouseCoopers Inc. (“PwC”) understands that an Application (“Application”) has been made before the Ontario Superior Court of Justice (“Court”) by Canada Mortgage and Housing Corporation (“CMHC”) for an order (“Receivership Order”) pursuant to section 101 of the Courts of Justice Act, R.S.O. 1990, c. C.43, as amended appointing PwC as receiver and manager (the “Receiver”) without security, of all of the assets, undertakings and properties (the “Property”), owned by Crystal Heights Co-Operative Inc. (“Crystal Heights” or the “Co-Operative”). 2. PwC is a licensed trustee within the meaning of section 2 of the BIA. PwC has consented to act as Receiver in these proceedings in the event the Court grants the Receivership Order. Until the granting of the Receivership Order and in the context of this pre-filing report, PwC is referred to as the “Proposed Receiver”. B. PURPOSE OF THIS REPORT 3. This is the Proposed Receiver’s pre-filing report (the “Pre-Filing Report”) to the Court, the purpose of which is to provide the Court with information in respect of: a) background on the Real Property (as defined herein) owned by Crystal Heights; b) the Co-Operative’s financial difficulties; c) the Mortgages granted on the Real Property (both as defined herein); d) the Security Opinion in respect of CMHC’s charges over the Property of Crystal Heights; e) Repairs and maintenance required to be completed at the Real Property (both as defined herein); f) the Sale Process (as defined herein) that the Proposed Receiver proposes to undertake in order to market and sell the Real Property; and 4 g) the Cash Flow Forecast, including the Receiver’s Borrowings, (both as defined herein) required to fund the Repairs and the receivership proceedings. C. DISCLAIMER AND TERMS OF REFERENCE 4. In preparing this report and conducting its analysis, the Proposed Receiver has obtained and relied upon certain unaudited, draft and/or internal financial information of the Co-Operative, the Co-Operative’s books and records, and discussions with various parties including the property management company Richmond Advisory Services Inc. (“Richmond”) currently engaged by CMHC (collectively, the “Information”) to manage the Real Property. 5. Except as otherwise described in this report: a) the Proposed Receiver has not audited, reviewed or otherwise attempted to verify the accuracy or completeness of the Information in a manner that would wholly or partially comply with Generally Accepted Auditing Standards pursuant to the Chartered Professional Accountants Canada Handbook - Assurance; and b) the Proposed Receiver has not conducted an examination or review of any financial forecast and projections in a manner that would comply with the procedures described in the Chartered Professional Accountants Canada Handbook - Assurance. 6. Future oriented financial information referred to in this Pre-Filing Report is based on estimates and assumptions. Actual results may vary from forecasts, even if the assumptions materialize, and such variances may be significant. 7. Unless otherwise stated, all monetary amounts contained herein are expressed in Canadian Dollars and exclude harmonized sales tax (“HST”). Capitalized terms not defined herein have the same meaning as defined in the draft Receivership Order. D. BACKGROUND 8. Crystal Heights was incorporated in 1978 as a non-profit housing co-operative pursuant to the Co-Operative Corporations Act (Ontario) (the “Co-Operative Act”). Non-profit housing co- 5 operatives are democratic communities where the residents, called members (“Members”), make decisions on how the co-operative operates. The Members are responsible for, inter alia, electing the board of directors to govern the housing co-operative’s affairs and approving the annual budget. Members have membership in the co-operative corporation, but the cooperative corporation owns all of the property of the co-operative, not the Members. Cooperatives can also have tenants occupying a limited number of units (the “Tenants”) (collectively, the Tenants and Members of Crystal Heights being the “Residents”). 9. The primary asset of Crystal Heights is a 60-unit housing co-operative located at 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario, which bears parcel identification number 31515-0293 (LT) (the “Real Property”). The Real Property was originally constructed in 1983, with CMHC providing mortgage insurance for the construction financing. 10. The Real Property is an older multi-family residential complex located on approximately 4.39 acres of property where the 60 co-operative housing units are contained within nine separate buildings located throughout the site. 11. The nine separate buildings are comprised of four 8-unit walk up apartment style buildings and five clusters of two-storey row house style units. In total, these nine buildings contain some 62,200 square feet in total floor area, with units divided between 15 one-bedroom units and 17 two-bedroom units located exclusively in the four walk-up apartment-style buildings, and 24 three-bedroom and 4 four-bedroom units located exclusively in the five row house-style buildings. As of the date of this report, we understand that only one unit in the Real Property is vacant. 12. CMHC has advised the Proposed Receiver that since May 2001, the Co-Operative has not made any payments of principal or interest to CMHC in respect of the Mortgages (as defined herein). Deferred maintenance, poor management by the former Board and local rental market conditions at that time contributed to the Real Property entering into a critical funding deficit situation. PwC further understands that in or about the spring of 2001, all of the officers and directors (the “Board”) of the Co-Operative resigned and CMHC became a mortgagee in possession under the terms of the Mortgages. 6 13. Since the resignation of the Board and CMHC becoming mortgagee in possession, CMHC has implemented a number of steps to manage and maintain the Real Property, including the following: a) CMHC has engaged a third party property management company to oversee the ongoing day-to-day management of the Real Property, including the collection of monthly occupancy charges (“Occupancy Charges”) from Residents and conducting routine property maintenance. The current property management contract is with Richmond; b) CMHC caused a site review of the Real Property to be conducted, which identified a number of issues with respect to on-site water catch basins, foundation leakage and improper surface water drainage. The cost of rectifying these issues is significant. These repairs are discussed in further detail later in this Pre-Filing Report; c) Winmar Sault Ste. Marie Property Restoration Specialist (“Winmar”) was recently engaged to inspect all of the units and common areas of the Real Property for visible signs of mould, as discussed in further detail in this Pre-Filing Report; and d) Topline Electric Limited was recently engaged to address fire and safety concerns with respect to the Dryer Exhaust Issues (as defined herein) as identified by Sault Ste. Marie Fire Services (“Fire Services”), which is discussed in further detail later in this Pre-Filing Report. 14. While CMHC has taken steps to maintain and repair the Real Property, the Co-Operative continues to generate insufficient cash flow to honour its mortgage obligations to CMHC or to fund the payment of property taxes, insurance, property management fees and necessary repairs. 15. In order to evaluate its potential options, in August 2015 CMHC retained PwC to review the current marketability of the Real Property, including options analysis, market assessment, identification of prospective purchasers, estimated duration of a potential marketing and sale process, etc. (the “Business Review”). 7 16. The findings from the Business Review are included herein and form the basis of the Sale Process to be undertaken by the Receiver, if appointed by this Court, in conjunction with the completion of certain required repairs and maintenance. 17. In addition to the financial difficulties discussed in detail below, the Co-Operative continues to experience corporate governance and reporting deficiencies and is not in compliance with the Co-Operative Act. The Proposed Receiver understands that the Co-Operative does not have a properly constituted Board and has not held regular Board meetings or annual meetings since before 2000. In addition, to the knowledge of the Proposed Receiver, the Co-Operative has not prepared or filed its audited annual financial statements since the date of the resignation of the Board. C. CO-OPERATIVE’S FINANCIAL DIFFICULTIES 18. As discussed earlier in this report, the Co-Operative has not made any payments to CMHC in respect of its Mortgages (as defined herein) since May 2001, resulting in CMHC becoming a mortgagee in possession. At the time, the Co-Operative’s financial difficulties were attributed to poor management, including not calculating and collecting sufficient Occupancy Charges to fund the operating costs of the Co-Operative, and not maintaining an adequate reserve fund (“Reserve Fund”) to fund capital repairs. 19. The Proposed Receiver understands that at the date of this Pre-Filing Report these financial difficulties are largely unchanged and the Co-Operative continues to generate insufficient cash flow to honour its Mortgage obligations, property taxes, insurance, property management fees, etc., and cannot fund necessary repairs. 20. During its Business Review, PwC determined that the Occupancy Charges currently levied by the Co-Operative are significantly below market, particularly when one considers that the Occupancy Charges levied by the Co-Operative includes accommodation and utilities such as heat and electricity, whereas market rents generally exclude utilities and are only for accommodation. 8 21. The Occupancy Charges (including utilities) levied by the Co-Operative for one and two bedroom apartments are on average approximately 20% below average market rents in Sault Ste. Marie, whereas the Occupancy Charges (including utilities) levied by the Co-Operative for three and four bedroom units are at or slightly above average market rents. 22. When looking at the Occupancy Charges levied by the Co-Operative to all 60 units combined, on average, the Occupancy Charges are approximately 9% below market rents. 23. While average market rents in Sault Ste. Marie have increased by approximately 4.0% per year since 2012, Occupancy Charges levied by the Co-Operative increased by only 2.0% in 2013 and by 0.8% in 2104. Such increases are not only significantly below the increases which occurred generally within the private rental market, they are also at or below the rental increase guidelines of 2.5% in 2013 and 0.8% in 2014 imposed annually by the Ontario Ministry of Municipal Affairs and Housing. Again, rent increase guidelines issued by the Ontario Ministry of Municipal Affairs and Housing relate only to accommodation costs; rents at the Real Property include both accommodation costs and utilities such as the electricity used to heat the units. 24. The Proposed Receiver understands that the Co-Operative does not have a Reserve Fund, and at the current Occupancy Charges cannot establish one. Accordingly, the Co-Operative has no funds to undertake required Repairs and maintenance at this time, as discussed later in this Pre-Filing Report. 25. The draft Receivership Order empowers and authorizes the Receiver, subject to Court approval, to adjust to market-level rents the Occupancy Charges of the Residents who are unable to provide the Receiver with satisfactory and up-to date evidence that they are eligible for rent which is geared to income. Subject to Court approval, the Receiver may adjust Occupancy Charges to the extent necessary to fund the operating costs of the Co-Operative and to develop a Reserve Fund to fund capital repairs. 9 E. MORTGAGES GRANTED ON THE REAL PROPERTY 26. CMHC is an agent of Her Majesty in Right of Canada pursuant to the Canada Mortgage and Housing Corporation Act, R.S.C. 1985, c. C-7, as amended, with its head office in Ottawa, Ontario. CMHC make loans and other investments under the National Housing Act (Canada) and provides, inter alia, services in housing related areas. 27. Crystal Heights is the registered owner of the Real Property. There are three mortgages (collectively, the “Mortgages”) registered in favour of CMHC against title to the Real Property (the “CMHC Security”). No other secured creditors have registered interests on title to the Real Property as at September 1, 2015. Further details on the Mortgages and the CMHC Security are provided in the Affidavit of Carl Lawrence sworn September 16, 2015 (the “Lawrence Affidavit”). 28. As described in the Lawrence Affidavit, pursuant to the Mortgages, CMHC has advanced a total of $3,433,161 to Crystal Heights since 1982 and as at September 10, 2015, Crystal Heights was indebted to CMHC in the total amount of $4,833,157.54 (the “Indebtedness”). 29. The Indebtedness includes the outstanding principal and accrued interest, as well as amounts expended by CMHC on Crystal Heights’ behalf to fund repairs and maintenance, property taxes, property management fees, insurance, and other costs. 30. As described in the Lawrence Affidavit, Crystal Heights has defaulted on each of its Mortgages and the Co-Operative has not made any payments of principal and interest since May, 2001. 31. The Mortgages provide that CMHC is entitled to appoint a receiver. F. SECURITY OPINION 32. The Proposed Receiver engaged Pallett Valo LLP (“Pallett Valo”) to undertake an independent legal review of inter alia, the validity and enforceability of the Mortgages in the jurisdiction of Ontario. 10 33. Pallett Valo has provided the Proposed Receiver with its opinion on the validity and enforceability of the CMHC Security in Ontario. Subject to the standard assumptions and qualifications contained therein, including those relating to statutory and possessory liens and claims that have priority by operation of law, it is Pallett Valo’s opinion that the CMHC Security is valid and enforceable with respect to the Real Property under the laws of the Province of Ontario and there are no other interests registered on title to the Real Property. 34. A copy of the Pallett Valo opinion will be provided to the Court upon request. G. REPAIRS AND MAINTENANCE 35. As described earlier in this Pre-Filing Report in August 2015, PwC was engaged to conduct a Business Review and in connection therewith was advised by CMHC and Richmond that the Real Property is in urgent need of various significant repairs (collectively, the “Repairs”). The Proposed Receiver is of the view that these Repairs are required as they may have a direct impact on the health and safety of the Residents. Water Drainage Issues 36. As described earlier in this Pre-Filing Report, a site inspection conducted for CMHC determined that there were potential grading and drainage issues (“Water Drainage Issues”) at the Real Property, which may have contributed to leaks in the foundation walls of certain buildings located on the Real Property. These leaks in the foundation walls may have contributed to moisture and mould issues at the Real Property. This may create a health and safety issue for the Residents who inhabit these buildings. Accordingly the mould needs to be abated and remediated as soon as practicably possible. 37. The Proposed Receiver understands that Repairs to remediate the foundation leaks include excavating and repairing the chimney, re-grading around all buildings, replacing the catch basins and possibly installing additional catch basin and storm sewer pipe, installing new foundation waterproofing, drainage board and weeping tile, and redirecting roof drains, followed by landscape restoration (collectively, the “Water Drainage Repairs”). 11 38. Richmond has advised the Proposed Receiver that an engineer engaged to assess the extent of the Water Drainage Repairs has estimated the Water Drainage Repairs will take up to 6 weeks to complete, at a cost of approximately $200,000. 39. The Proposed Receiver understands that because of the early onset of winter in Sault Ste. Marie, the Water Drainage Repairs cannot be completed this fall. In the event the Court grants the Receivership Order and PwC is appointed as Receiver, it would run a tender process for the Water Drainage Repairs over the coming months, with certain aspects of the Water Drainage Repairs to be commenced in the fall and the remainder completed in the spring of 2016. Water Damage Issues 40. As described earlier in this Pre-Filing Report, Winmar was engaged to conduct an inspection of each of the 60 units, including the common areas in the apartment buildings. 41. As of September 21, 2015, Winmar had completed an inspection of 55 of the 60 units (Winmar was unable to gain access to five (5) of the units) and all common areas. 42. Winmar has provided its preliminary findings on the areas inspected, which indicate that there has been flooding and moisture issues in certain units and common areas, due to water seepage and accumulation. The inspections also identified the presence of mould in certain units as well as certain common areas, as well as corrosion on certain electrical equipment (collectively, the “Water Damage Issues”). 43. Winmar has estimated the cost of remediating the visible and known Water Damage Issues in the affected units and common areas at approximately $135,000. Winmar has also advised that there may be other Water Damage Issues. 44. In the event the Court grants the Receivership Order and PwC is appointed as Receiver, it will engage a third party to address the Water Damage Issues that may pose a health and safety concern to the Residents as soon as practicably possible. The remaining Water Damage Issues, that the Proposed Receiver understands are related to the Water Drainage Issues, will be completed subsequent to the completion of the Water Drainage Repairs in the spring of 2016. 12 Fire Safety Issues 45. Richmond has advised that on July 29, 2015, Fire Services attended at the Real Property and conducted an inspection of all of the buildings located on the Real Property to ensure their compliance with the Fire Protection and Prevention Act, 1997, S.O. 1997, c4 (the “Fire Act”). 46. On August 6, 2015, Fire Services served an Inspection Order pursuant to the Fire Act identifying that the common clothes dryer exhaust ventilation system (the “Dryer Exhaust”) at the Real Property was installed contrary to manufacturer’s standards (the “Dryer Exhaust Issue”), posing a potential fire hazard and was not in compliance with the Fire Act. 47. The Inspection Order further outlined that the Dryer Exhaust must be installed in conformance with the manufacturer’s instructions, applicable building code established under the Building Code Act, 1992 and the Fire Act by September 10, 2015. Richmond advises that it has engaged a third party to complete the repair work required to address the Dryer Exhaust Issue. 48. The repair work is currently in progress and Richmond advises that it is expected to be completed by September 25, 2015. Richmond has advised the Proposed Receiver that Fire Services is aware that the Dryer Exhaust Issue is being addressed and no further action is expected by Fire Services at this time. 49. Once the repairs to the Dryer Exhaust have been completed, Fire Services will complete an inspection to approve the work and clear the Inspection Order. 50. The Proposed Receiver understands that the cost to address the Dryer Exhaust Issue is approximately $32,771. Funding of Repairs 51. As described earlier in this Pre-Filing Report, the Proposed Receiver understands that the Co-Operative has no funds to undertake any of the Repairs. 13 52. The appointment of a Receiver to manage and oversee the Repairs for the Real Property is required on an urgent basis given the possible impact on the health and safety of the Residents. If appointed, the Proposed Receiver will, inter alia, engage the contractors and other professionals as needed to carry out the required Repairs and remediation on an expedited timetable as set out above. 53. Pursuant to the relief sought by CMHC, the Repairs will be funded by Receiver’s borrowings (the “Receiver’s Borrowings”), which will be secured by the Receiver’s Borrowings Charge, as defined in the draft Receivership Order. Pursuant to the draft Receivership Order, the Receiver is at liberty and empowered to borrow by way of revolving credit or otherwise, such monies from time to time as it may consider necessary or desirable, provided that the outstanding principal amount does not exceed $500,000, which CMHC has agreed to fund. 54. Pursuant to paragraph 13 of the draft Receivership Order, the Receiver is permitted to pay amounts in respect of lienable services and work performed prior to the receivership appointment date. Accordingly, the Dryer Exhaust Issue repairs will be funded by Receiver’s Borrowings and paid by the Receiver, subject to the issuance of the Receivership Order by this Court. 55. The aforementioned Repairs are not meant to be an exhaustive or complete list of Repairs that may be required for the Real Property. These are the significant Repairs currently known to CMHC and Richmond. Further material Repairs may arise or become known after the appointment of the Receiver by the Court. H. PROPOSED SALE PROCESS 56. Paragraphs 2 and 3 of the draft Sale Process Approval Order provide that the Receiver is authorized and directed to market and sell the Real Property in accordance with the Sale Process (as defined herein) proposed by the Proposed Receiver in its Pre-Filing Report. 57. Should this Court grant the Receivership Order, the Proposed Receiver has proposed a sales and marketing process (the “Sale Process”) in respect of the Real Property, which takes into consideration the challenges of selling a non-profit housing co-operative and the additional 14 factors to be considered in a sale of this nature. The Sale Process will, if feasible, maintain the Co-Operative’s status as a non-profit social housing provider. A copy of the proposed Sale Process timeline is attached as Appendix “A”. 58. The Proposed Receiver is of the view that in order to maximize realizations from a sale of the Real Property, a comprehensive Sale Process should not formally commence until after the Repairs to the Real Property have been completed, specifically the Water Drainage Repairs and the repairs in respect of the Water Damage Issues. 59. As discussed earlier in this Pre-Filing Report, due to the complications created by the winter season, the Water Drainage Repairs are not expected to be completed until the spring of 2016. 60. In the interim period while the Repairs are being undertaken, the Proposed Receiver proposes that a number of pre-marketing and transaction readying due diligence tasks, collectively referred to as Phase 1 (“Phase 1”) could be completed during the winter, including but not limited to: a) conducting additional due diligence; b) create online data room that will include due diligence materials such as financial statements, environmental reports, building drawings, site plans, surveys, etc.; c) preparing a Confidential Information Memorandum (“CIM”); d) determining whether a not-for-profit organization or municipal service provider would be prepared to purchase or take possession of the Real Property in exchange for assuming the existing mortgage (including, principal, interest, and receivership costs) and operating agreement with CMHC (a “Non-Profit Housing Transfer”) which would continue to make the Real Property available as affordable housing; and e) enter into agreements as are necessary to effect a Non-Profit Housing Transfer, subject to further Court approval. 15 61. Phase 1 is expected to run until the Repairs to the Real Property have been completed, specifically the Water Drainage Repairs and the repairs in respect of the Water Damage Issues. 62. Subsequent to Phase 1 and in the event a Non-Profit Housing Transfer is not likely to be achieved on appropriate terms, the Proposed Receiver will undertake a number of further marketing tasks (collectively referred to as “Phase 2”), including but not limited to: a) identifying other potential purchasers such as private investors (including Real Estate Investment Trusts (“REITs”)); b) marketing the opportunity to potential purchasers; c) prioritizing targeted potential purchasers; and d) establishing a target value range and potential deal parameters. 63. Should this Court grant the Receivership Order on September 30, 2015, the Proposed Receiver would undertake Phase 1 of the proposed Sale Process immediately following its appointment. In addition, the Proposed Receiver would undertake the Repairs between October 2015 and June 2016 and commence Phase 2 of the proposed Sale Process subsequent to the completion thereof. The key milestones associated with the proposed Sale Process are as follows: a) Phase 1 – completed by June 2016; b) Phase 2 marketing - completed by July 31, 2016; c) purchase and sale negotiations – completed by August 31, 2016; d) final transaction due diligence – occurring during September, 2016; and e) transaction closing – completed by October 31, 2016. 64. The proposed timeline is expected to be sufficient for a competitive marketing process that will assist in maximizing sale proceeds and help ensure a successful closing and transition of the Co-Operative. 16 65. The Receivership Order and Sale Process Approval Order authorize the appointment of the Receiver to oversee the Sale Process and will provide a process to sell the Real Property in a transparent manner via a Court supervised process. 66. The Proposed Receiver is committed to a transparent Sale Process. Accordingly, if appointed as Receiver by this Court, it will provide the Residents with regular updates about the Sale Process and provide frequently asked questions and phone and email contact information for the Receiver on its website: www.pwc.com/car-crystalheightscoop. 67. The Proposed Receiver intends to hold town hall meetings for the Residents upon its appointment to answer questions, and as needed during the remainder of the receivership proceedings, to keep the Residents apprised of the Repairs being made to the Real Property and the status of the Sale Process, in order to mitigate concerns of the Residents. I. INITIAL CASH FLOW FORECAST AND RECEIVER’S BORROWINGS 68. The Proposed Receiver has prepared a cash flow forecast for the 8 week period (the “Period”) commencing September 30, 2015 and ending November 21, 2015 (the “Cash Flow Forecast”) based on certain Information provided by CMHC and Richmond. 69. The amounts included in the Cash Flow Forecast, including the professional fees and expenses of the Receiver (including the fees and disbursements of its legal counsel) (“Professional Fees), are estimates and the actual results will vary from the forecast. 70. A summary of the Cash Flow Forecast is included in the table below: 17 Crystal Heights Co-Operative Inc. Receivership Summary Cash Flow Forecast For the Period September 30, 2015 to November 21, 2015 $ in CAD Receipts Occupancy Charges Other Total receipts 8 Week Total 74,829 896 75,725 Disbursements Operating costs General and administrative costs Capital expenditures and significant Repairs Disbursement contingency Total operating disbursements Net change in cash flow from operations Professional Fees Net change in cash before Receiver's Borrowings 42,562 3,286 36,966 8,282 91,096 (15,371) 110,000 (125,371) 200,000 Receiver's Borrowings Net change in cash 74,629 Opening cash balance Ending cash balance 42,225 116,854 Note: This Cash Flow Forecast must be read in conjunction with the notes related thereto. These amounts include HST. 71. The Cash Flow Forecast projects total receipts of $75,725 and total disbursements of $201,096 including operating disbursements of $91,096 (includes capital expenditures and significant Repairs of $36,966) and Professional Fees of $110,000 during the Period. 72. The forecasted disbursements in respect of capital expenditures and significant Repairs are for repairs that were either in process or completed prior to the appointment of the Receiver, including repairs to address the Dryer Exhaust Issue. 73. Forecasted cash receipts are insufficient to fund the operating costs of the Co-Operative and the required Repairs and the Professional Fees during the Period, resulting in a cash outflow or deficit of $125,371. Accordingly, Receiver’s Borrowings are required to fund this cash shortfall. 18 74. Based on the Cash Flow Forecast, the Proposed Receiver anticipates Receiver’s Borrowings of $200,000 during the Period. 75. In addition, as described earlier in this Pre-Filing Report, the estimated cost of the Water Damage Repairs and Water Drainage Repairs is $335,000. Accordingly, it is the Proposed Receiver’s view that additional Receiver’s Borrowings (to the $200,000 included in the Cash Flow Forecast) will be required to fund the receivership. 76. As described earlier in this Pre-Filing Report, certain components of the Water Damage Repairs and Water Drainage Repairs can be arranged, completed and can be paid during the Period, however the majority of these aforementioned repairs will be completed and paid outside of the Period. 77. CMHC has agreed to fund the Receiver’s Borrowings and consents to the Repairs being completed in an effort to assist in the sale of the Real Property. 78. The Draft Receivership Order provides that the Receiver (if appointed by the Court) will file a report with this Court within six weeks of the issuance of the Receivership Order and at that time will report on the state of the Property, including any health and safety issues, the progress of any repair activities and any other matters that the Receiver considers relevant. At that time, the Receiver will provide the Court with an updated cash flow forecast of estimated receipts and disbursements, in particular in respect of Repairs and maintenance. J. RECOMMENDATION 79. Based on the foregoing, the Proposed Receiver respectfully recommends that should this Court grant the Receivership Order, that this Court approve the following: a) the Receiver’s Borrowings in the maximum amount of $500,000 as set out in the draft Receivership Order in order to fund the necessary Repairs, the operating costs of the Co-Operative and Professional Fees; and b) the Sale Process Approval Order, approving the Sale Process as described herein. 19 All of which is respectfully submitted on this 23rd day of September, 2015. PRICEWATERHOUSECOOPERS INC. Proposed Receiver of Crystal Heights Co-Operative Inc. Michelle Pickett Senior Vice President 20 APPENDIX D September 30, 2015 Notice to All Residents of the Crystal Heights Co-Operative Inc. Property at Clearview Drive and Crystal Place, Sault Ste. Marie, Ontario Subject: Crystal Heights Co-Operative Inc. Receivership Dear Sir/Madam On September 30, 2015, Canada Mortgage and Housing Corporation made an Application before the Ontario Superior Court of Justice (“Court”) for an order (“Receivership Order”) pursuant to section 101 of the Courts of Justice Act, R.S.O. 1990, c. C.43, as amended, appointing PricewaterhouseCoopers Inc. (“PwC”) as receiver and manager (the “Receiver”) without security, of all real property, including rents pertaining thereto and otherwise as set out in the Receivership Order, including the real property bearing Parcel Identification Number 315150293 (LT) and known municipally as 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario, and all proceeds thereof (the “Real Property”) of Crystal Heights Co-Operative Inc. (“Crystal Heights” or the “Co-Operative”). These proceedings are referred to as the “Receivership Proceedings.” The Real Property of Crystal Heights consists of a 60-unit housing co-operative located at 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario. This Notice is being sent to you as we understand that you currently live in one of the 60 units located at the Crystal Heights Real Property. Attached to this notice is a list of Frequently Asked Questions that may help you understand how the Receivership Proceedings impact you and your continued inhabitance of your unit at the Crystal Heights Real Property. On Wednesday, October 7, 2015, the Receiver will be holding town hall meetings for all residents of the Crystal Heights Real Property to answer any questions that you may have, with respect to the Receivership Proceedings. The town halls will be held at the following location and times: Common room adjacent to the property manager’s office 24 Clearview Drive Town hall 1: 3:00pm Town hall 2: 6:00pm PricewaterhouseCoopers Inc. PwC Tower, 18 York Street, Suite 2600, Toronto, Ontario, Canada M5J 0B2 T: +1 416 863 1133, F: +1 416 814 3219, www.pwc.com/ca If you are unable to attend one of the town hall meetings, please review the Frequently Asked Questions in full attached to this notice as they may answer any questions that you may have. If you still have questions after reviewing the Frequently Asked Questions, please contact Richmond Advisory Services Inc. (the property manager) or the Receiver, contact information for both is listed at the bottom of the Frequently Asked Questions. The Receiver is committed to providing regular updates during the Receivership Proceedings in order to mitigate concerns of the residents. This will include written updates mailed to you, town hall meetings as needed and information being posted on the Receiver’s website: www.pwc.com/car-crystalheightscoop The Receiver filed its pre-filing report with the Court on September 23, 2015, which provides additional background information on the Receivership Proceedings. A copy of this report can be found on the Receiver’s website noted above. Yours truly, PricewaterhouseCoopers Inc. in its capacity as Court Appointed Receiver of Crystal Heights Co-Operative Inc. and not in its personal capacity Cameron Wilson Manager 2 CRYSTAL HEIGHTS CO-OPERATIVE INC. RECEIVERSHIP RESIDENTS: FREQUENTLY ASKED QUESTIONS The following list of Frequently Asked Questions and answers (“FAQs”) may assist in addressing any concerns you may have about the Receivership Proceedings. If you still have questions after reviewing the following FAQs, please don’t hesitate to contact Richmond Advisory Services Inc. or the Receiver, their contact information follows the FAQs below. Q: When/how/why was a receiver appointed? A: On September 30, 2015, an Application was be made before the Ontario Superior Court of Justice by Canada Mortgage and Housing Corporation (“CMHC”) for an order (“Receivership Order”) appointing PricewaterhouseCoopers Inc. (“PwC”) as receiver and manager (the “Receiver”) without security, of all real property, including rents pertaining thereto and otherwise as set out in the Receivership Order, including the real property bearing Parcel Identification Number 31515-0293 (LT) and known municipally as 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario, and all proceeds thereof (the “Real Property”) of Crystal Heights Co-Operative Inc. (“Crystal Heights” or the “Co-Operative”). Pursuant to the Receivership Order, the Receiver is now responsible for the Real Property. The Real Property of Crystal Heights consists of a 60-unit housing co-operative located at 121, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario. Crystal Heights was unable to meet its financial commitments, such as: the obligations under its mortgage, property taxes and operating costs (such as repairs and maintenance), among other costs, hence the need for the appointment of a Receiver. Q: Will my lease/occupancy agreement be terminated? A: Your lease/occupancy agreement will continue on the same terms and conditions as provided until further notice. The Receiver will advise you of any changes to your lease/occupancy agreement as soon as practically possible. Q: What will happen to the Crystal Heights Real Property? A: Pursuant to the Receivership Order and Sale Process Approval Order, as granted by the Court on September 30, 2015, the Receiver is empowered and authorized to market and sell the Real Property to a new owner. The Receiver will initially be having discussions with not-forprofit organizations and municipal social housing providers to determine whether these organizations would wish to become the new owners of Crystal Heights. In order to assist in this process, the Receiver will be supervising certain repairs to the Real Property to deal with certain maintenance issues. These repairs will commence as soon as 3 practically possible and will continue into the spring of 2016. The Receiver will be providing more specific details of the schedule for these repairs at the town hall meetings, and to individual residents through Richmond Advisory Services Inc.. Further details on the marketing and sale process undertaken and approved by the Court is described in the Receiver’s pre-filing report filed with the Court dated September 23, 2015, which can be found on the Receiver’s website: www.pwc.com/car-crystalheightscoop Q: Who do I make my rent cheques payable to and where should I deliver them? A: Please continue to make your rent cheques payable to Richmond Advisory Services Inc.. Rent will continue to be due on the first day of each month. Please drop off your rent cheques at the mailbox located outside of the Crystal Heights office on site, which can be accessed 24 hours a day, 7 days a week. Alternatively, rent cheques can be delivered in person during office hours Thursday and Friday between 9:00 am – 5:00 pm. Q: Who do I contact if I have a problem with the building/my unit (for example, repairs are required)? A: If you have a problem with the building or your unit, you can contact Richmond Advisory Services Inc., their contact information is below. Q: What will happen to rent that I have pre-paid or the rent deposit that I have paid? Who/ where are they being held? A: Rent pre-payments and/or rent deposits are still being held by Richmond Advisory Services Inc. and will be honoured. Q: Will Crystal Heights remain insured? A: Yes, the Crystal Heights Real Property is required to be insured and the insurance policy is in good standing. Residents are reminded that pursuant to their lease/occupancy agreement that they are required to maintain their own personal liability and contents insurance. If you have any questions regarding this, please contact Richmond Advisory Services Inc., their contact information is below. Q: What if I want to terminate my lease. A: A resident who wishes to terminate their lease will be able to do so in accordance with the terms of their existing lease/occupancy agreement. If you have any questions regarding this, please contact Richmond Advisory Services Inc., their contact information is listed below. 4 Contact Information If you have any further questions after reviewing the FAQs above, please feel free to contact: Richmond Advisory Services Inc., property manager of the Crystal Heights Real Property: Judy Yong of Richmond Advisory Services Inc. at: Phone: 647-547-2122 ext. 106 Toll Free: 1-855-547-2122 x 106 Email: [email protected] Or PricewaterhouseCoopers Inc. Court Appointed Receiver of Crystal Heights CoOperative Inc.: Natalia Chtcherbakova of the Receiver at: Phone: (416) 941-8383 ext. 14676 Email: [email protected] 5 APPENDIX E pwc November 13, 2015 Notice to All Residents of the Crystal Heights Co-Operative Inc. Property at Clearview Drive and Crystal Place, Sault Ste. Marie, Ontario Subject: Crystal Heights Co-Operative Inc. Receivership Dear Sir/Madam As communicated to you on September 30, 2015, PricewaterhouseCoopers Inc., was appointed Receiver of the property owned by Crystal Heights Co-Operative Inc. ("PwC" or the "Receiver"), by the Ontario Superior Court of Justice ("Court") on that date. This update is being provided to you as we understand that you currently live in one of the 60 units located at the Crystal Heights property. On Wednesday, November 18, 2015, PwC will be attending before the Court in Sudbury to provide an update on its activities as Receiver subsequent to its appointment, the status of required repairs to the property and the sales process. A copy of the Receiver's report to the Court dated November 13, 2015 is available on the Receiver's website at www.pwc.com/carcrystalheightscoop. The Receiver will be conducting various repairs to the Crystal Heights property over the coming months. Repairs will be focused on health and safety issues primarily related to some of the water damage and drainage issues with the buildings on the Crystal Heights property. Where feasible, and subject to weather conditions, the drainage work will commence in the near future with the remainder being completed in the spring of 2016. Additional work will include mould remediation and abatement in areas where such problems are unlikely to recur, interior repairs, tree trimming and removal, where required, and the cleaning of eaves troughs. PwC has commenced the sales process by engaging in preliminary discussions with not-for-profit organizations and municipal service providers to determine if they would be interested in purchasing or taking possession of the Crystal Heights property. The Receiver is committed to providing regular updates during the Receivership Proceedings in order to mitigate your concerns as a resident of the Crystal Heights property. This will include written updates mailed to you, town hall meetings as needed and information being posted on the Receiver's website. PricewciterhouseCoopers Inc. PwC Tower, i8 York Street, Suite 2600, Toronto, Ontario, Canada M5J oB2 T: +1 416 869 1130, F: +1 416 814 3210, www.pwc.com/ca pwc Orders granted by the Court and PwC reports filed with the Court are posted on the Receiver's website. Should you wish copies of the Court Orders and/or PwC reports, please contact Natalia Chtcherbakova, whose contact information is listed below. If you have any questions related to the management of the property, please feel free to contact: Richmond Advisory Services Inc., property manager of the Crystal Heights Real Property: Judy Yong of Richmond Advisory Services Inc. at: 647-547-2122 ext. 106 Phone: Toll Free: 1-855-547-2122 x 106 [email protected] Email: Or PricewaterhouseCoopers Inc. Court Appointed Receiver of Crystal Heights CoOperative Inc.: Natalia Chtcherbakova of the Receiver at: Phone: (416) 941-8383 ext. 14676 Email: [email protected] Yours truly, PricewaterhouseCoopers Inc. in its capacity as Court Appointed Receiver of Crystal Heights Co-Operative Inc. and not in its personal or corporate capacities Aldis Makovskis Senior Vice President 2 APPENDIX F NOTICE AND STATEMENT OF THE RECEIVER (Pursuant to subsection 245(1) and 246(1) of the Bankruptcy and Insolvency Act) IN THE MATFER OF THE RECEIVERSHIP OF THE PROPERTY OF Crystal Heights Co-Operative Inc. of the City of Sault Ste. Marie in the Province of Ontario The Receiver gives notice and declares that: On September 30, 2015, pursuant to an order (the "Receivership Order") of the Ontario Superior court of Justice (the "Court"), PricewaterhouseCoopers Inc. ("PwC") was appointed as receiver and manager (the "Receiver") without security, of all real properties of Crystal Heights Co-Operative Inc. ("Crystal Heights" or the "Co-Operative") including rents pertaining thereto and otherwise as set out in the Receivership Order, including the real property bearing Parcel IdentifIcation Number 31515-0293 (LT) and known municipally as 1-21, 24, 29, 36 Clearview Drive and 12-18, 26-38 Crystal Place, Sault Ste. Marie, Ontario, and all proceeds thereof (the "Real Property"), pursuant to section 101 of the Courts of Justice Act, R.S.O. 1990, c. C.43, as amended. 2. The Receivership Order was granted pursuant to an application made by Canadian Mortgage and Housing Corporation ("CMHC"), the secured lender of the Co-Operative, pursuant to its security agreements with the Co-Operative which consist of three mortgages (collectively, the "Mortgages") registered in favour of CMHC against title to the Real Property. No other secured creditors had registered interests on title to the Real Property as at September 1, 2015. 3. Also, on September 30, 2015, the Court granted an order (the "Sale Process Approval Order") approving a marketing and sale process (the "Sale Process") to be undertaken by the Receiver to market and sell the Real Property. Particulars of the Sale Process can be obtained from the pre-fihing report of PwC, in its capacity as the proposed Receiver of Crystal Heights dated September 23, 2015 (the "Pre-Filing Report"). Copies of the Pre-Filing Report, and orders granted by the Court during the receivership proceedings can be obtained from the Receiver's website at y.\vc.cornjcarcrvstalheightscooj2. 4. The Real Property consists of a 6o unit housing co-operative which is managed by Richmond Advisory Services Inc. ("Richmond"). In accordance with the provisions of the Receivership Order, it is the Receiver's intention to continue to engage Richmond to provide property management services during the receivership proceedings. On September 30, 2015 notice of the receivership proceedings was sent to all residents of the Real Property and town hall PricewaterhouseCoopers Inc. PwC Tower, i8 York Street, Suite 2600, Toronto, Ontario, Canada M5J oB2 T: +1 416 869 2616, Direct F: +1 416 814 3219, www.pwc.com/ca pwc meetings have been arranged to provide further information to residents. 5. On September 30, 2015, the Receiver took possession of the Co-Operative's assets, which primarily consisted of the below amounts: Current Assets Value (in CAD 8) Cash Real Property TOTAL 35,955 4,833,158 4,869,113 NOTES: (i) Cash represents the book value of cash pursuant to the Co-Operative's books and records as at September 30, 2015. The value of the Real Property represents the outstanding amount h respect of the Mortgages as of September io, 2015. The value of the Real Property does not necessarily represent the sale or liquidation value of the Co-Operative's assets. 6. The following information relates to the receivership: (a) Address of the head office of the Co-Operative: 24 Clearview Dr., Sault St. Marie, ON (b) Principal line of business: non-profit housing co-operative in Sault Ste. Marie, ON, which provides social housing at reduced rates to its members (c) Locations of business: 1-21, 24, 29, 36 Clearview Dr., Sault Ste. Marie, ON and 12-18, 26-38 Crystal Place, Sault Ste. Marie, ON (d) Amounts owed, by the Co-Operative to each creditor who holds security on the Real Property described above, pursuant to the Co-Operative's books and records and searches obtained from the Personal Property Registration System for Ontario ("PPSA") are as follows: CMHC - Real Property Mortgages, Assignment of Rents and PPSA registration (amount outstanding as at September 10, 2015) 4,833,158 2 pwc (e) The list of other creditors of the Co-Operative and the amount owed to each creditor is set out in Schedule 'A", which totals: Unsecured Creditors $ 40,386 (f) The intended plan of action of the Receiver during the receivership proceedings, to the extent that such a plan has been determined, is for the engagement of appropriate contractors required to complete certain repairs to the Real Property and to conduct an orderly marketing and sale of the Real Property pursuant to the Sale Process Approval Order. (g) Contact person for Receiver: PricewaterhouseCoopers Inc. Receiver of Crystal Heights Co-Operative Inc. PwC Tower i8 York Street, Suite 2600 Toronto ON M5J oB2 Attention: Telephone: Natalia Chtcherbakova (416) 863 1133 ext. 14676 Facsimile: (416) 814-3219 6. Further information regarding the receivership proceedings and materials relating to these proceedings may be obtained from the Receiver's website at crvstalhci alitscoon. DATED at Toronto, this 7th day of October, 2015. PricewaterhouseCoopers Inc. in its capacity as Receiver of Crystal Heights Co-Operative Inc. and not in its personal capacity Tracey Weaver Vice President IN THE MATTER OF THE RECEIVERSHIP OF CRYSTAL HEIGHTS CO-OPERATIVE INC. Name Unsecured Creditors: Anky Chung GFL Environmental Inc Kresin Engineering Corporation Neal's Lawn & Garden Care Shaw Cablesystems G.P. Waste Management of Canada Corporation Hays Specialist Recruitment (Canada) Inc Service Master Clean PUC Services Inc. NorBear Limited Hollow Metal & Architectural Hardware Ltd. J.E.M.S. Paralegal Services Professional Corp. Purolator Topline Electric Ltd Wilson's Home & Cottage Maintenance ADT Security Services Canada, Inc. G&K Services Tenant Security Deposit: Boyer, Justice Brandon Hooey & Sarah Tennant Holditch, Nathan & Moskal, Jenny Kennedy, Bobbi-Joe Matte, Angelynne & Matte, Ron Xu, Meng Xiao & Wu, Jianfeng Jensen, Stacey & Garson, Kyle Steele, Scott Bailey, Catrina Bothwell, Monica Lytwynec-Bugyra, Tabitha & Running, Jordan Yavery, Rahmat Al Fadhel, Assad Abdullah Total Amount Owed - 19.48 48.97 4,520.00 1,544.34 221.67 2,653.69 1,413.97 1,204.58 11,116.90 135.60 429.00 113.00 28.88 1,048.64 5,017.20 169.50 873.60 751.00 750.00 911.00 911.00 911 .00 751.00 668.00 668.00 751.00 668.00 751 .00 668.00 668.00 40,386.02 APPENDIX G November Cash Flow Forecast Crystal Heights Co-Operative Inc. Receivership Summary Cash Flow Forecast - Monthly For the Period November 1, 2015 to April 30, 2016 $ in CAD 1 Receipts Occupancy Charges Other Total receipts Disbursements Operating costs General and administrative costs Sale Process costs Capital expenditures and Repairs Total operating disbursements Net change in cash flow from operations Professional Fees Contingency reserve Net change in cash before Receiver's borrowings Receiver's borrowings Net change in cash Opening cash balance Ending cash balance November December 43,876 422 44,298 44,170 907 45,077 January February March April Total 44,170 338 44,508 44,170 761 44,931 44,170 1,027 45,197 44,170 338 44,508 264,726 3,794 268,520 (283,280) (23,169) (13,221) (285,122) (604,792) (336,272) (28,949) (3,797) (13,221) (18,984) (64,951) (20,653) (38,401) (42,086) (6,443) (3,232) (133,069) (133,069) (177,912) (178,388) (132,836) (133,879) (44,655) (44,655) 275 (62,676) (6,465) (69,140) (23,943) (66,513) (3,232) (69,745) (25,236) (99,000) (7,760) (127,412) (89,000) (130,000) (26,687) (26,758) (248,522) (290,637) (44,000) (6,698) (50,423) (32,000) (10,371) (66,314) (30,000) (424,000) (10,462) (88,736) (65,698) (849,008) - 400,000 300,000 (127,412) 151,478 9,363 243,440 116,028 116,028 267,505 267,505 276,868 - - - 700,000 (50,423) (66,314) (65,698) (149,008) 276,868 226,445 226,445 160,131 160,131 94,432 Note: This Cash Flow Forecast must be read in conjunction with the notes related thereto. These amounts include HST. 243,440 94,432 Notes to the Crystal Heights November Cash Flow Forecast for the period November 1, 2015 to April 30, 2016 General Note: PwC has prepared the November Cash Flow Forecast based on probable and hypothetical assumptions detailed in the notes below. The November Cash Flow Forecast has been prepared solely for the Receivership Proceedings to determine liquidity requirements. It assumes Crystal Heights will remain in receivership throughout the period. The November Cash Flow Forecast has been prepared with significant assumptions based on limited Information provided by Richmond and CMHC to date. Since the forecast is based on assumptions regarding future events, actual results will vary from the information presented, and the variations may be material. Consequently, readers are cautioned that it may not be appropriate for other purposes. Notes: 1 Occupancy Charges levied by the Co-Operative are forecasted based on the most recent rent roll, as adjusted for vacancies. 2 Other receipts comprise of items such as laundry income forecasted based on historical actuals and interest income in respect of cash held by the Receiver and Richmond. 3 Operating disbursements include utilities, janitorial services, external and internal maintenance, insurance, and property taxes, etc.. The amounts forecasted are based on historical results with adjustments for non-recurring items. 4 General and administrative costs are in respect to management fees paid to Richmond pursuant to the current property management contract. 5 Sale Process costs are in respect of pre-marketing and transaction-readying due diligence tasks, includes Phase I, and PCA, etc. 6 Capital expenditures and Repairs consist of certain non-recurring expenditures, such as work related to the Water Drainage Repairs and, Water Damage and Mould, among others. 7 Professional Fees are forecasted based on estimated hours and applicable rates to complete the Receiver’s duties (including those of its legal counsel) in the Receivership Proceedings. 8 A contingency reserve of approximately 15% of total operating disbursements has been established for any unforeseen expenditures that may be required in respect to the Real Property. 9 Receiver's Borrowings are made pursuant to Receiver Certificates as outlined in the Receivership Order to fund operations of the Co-Operative and the fees and disbursements of the Receiver and its legal counsel.