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Sourcing as strategy
Sourcing as strategy A manufacturing firm with $18b in revenues transformed its procurement process from a transactional cost center into a source of strategic advantage, putting themselves on track to save $500m at the same time. Advisory Services Manufacturing August 2014 Client’s challenge A change in the board at a Fortune 200 manufacturing company prompted serious discussion of efforts to simplify the business and increase margins. Throughout its history, the company had grown through an aggressive acquisition policy, but after acquiring firms, it did not integrate them. The company's decentralized structure had benefits like flexibility and an entrepreneurial culture, but minimizing costs was not one of them. With annual spend on the order of $9 billion, the board recognized that significant costs savings could be achieved by leveraging their procurement, especially the commodities used across its manufacturing operations. But the company didn't have the expertise to build a consolidated purchasing program on their own. They needed specialized help to develop the processes and create the organizational structure that would make a material difference, so they issued an RFP soliciting an assessment of the value they could achieve with a leveraged purchasing program. PwC’s solution PwC's direct experience with procurement excellence, facilitating and enabling large scale operational change and integrating business functions after acquisitions helped them earn the engagement. The proposed plan would unfold in three phases: assessing the client's procurement capabilities and potential savings, building the processes and a centrally-led procurement organization, including pilot commodity testing, and finally transferring control of a self-sustaining procurement operation back to the client. The first phase of the project included an assessment of the company's global commodity spend to identify opportunities for significant savings and an evaluation of their procurement capabilities. The spend analysis revealed up to $500 million in savings that could be achieved over five years. To achieve the goal, PwC advised the company to implement three linked strategies, and when the board approved them, PwC went to work on the remaining phases of the initiative. First, the manufacturing company had to transform procurement into a strategic function. This meant more than just consolidating purchases. It also meant working with suppliers to innovate and improve end products, developing a strategic understanding of their supplier relationships, and seizing opportunities to stay ahead of the commodities marketplace. Second, the company would need to build a hybrid centralized procurement division from the ground up. They had no CPO. In fact, procurement didn't even have a seat at the table when executive-level strategic decisions were being made. That had to . change. Procurement would have to become a proactive part of the firm's strategy. They would need to be able to recognize risks and seize opportunities as they arose. And finally, PwC helped plan and facilitate the execution of sourcing initiative pilots to demonstrate the savings and build momentum for the cultural change that would have to take place if the new procurement strategy were to endure. PwC and the manufacturing firm went to work building up its procurement division. The firm hired a CPO and brought the heads of the firm's business units on board with the initiative. PwC held workshops to train key personnel in each business unit to define their sourcing strategy, develop their organizational structure, and to identify key sourcing projects and savings targets. Impact on client’s business The manufacturing company is well into the second phase of its procurement transformation. A hybrid centralized procurement department has been built. The chief procurement officer has been hired, and the initiative's steering committee now serves as a strategic sourcing advisory board. The changes at the leadership level are filtering through the organization as a whole. Each of the business units has adopted strategic sourcing as a means of achieving both savings and innovation. The pilot tests on several commodities have yielded +$50 million in savings, ranging from 3% on some commodities to over 25% savings on others. Overall, the annualized savings rate from the project is $80 million--and there is a pipeline of more projects that project up to another $150 million in savings. There are tools, templates and processes developed and in place to continue to identify opportunities for savings across the organization. Most important, though, is the culture change that has taken root. Where procurement had been simply a cost of doing business, this manufacturing company now recognizes that it can be a strategic weapon, one deployed not just in the name of cost savings, but also to achieve product innovation and long-term growth for the firm. For more information, please visit www.pwc.com/us/consulting Or contact Sebastian de Meel Director (313) 394-6025 [email protected] Oliver Hazimeh Principal (734) 276-3446 [email protected] © 2014 PricewaterhouseCoopers LLP, a Delaware limited liability partnership. All rights reserved. PwC refers to the US member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.