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Tech (Beta) Salesforce.com Inc.
Krause Fund Research Spring 2016 Salesforce.com Inc. (NYSE: CRM) Tech (Beta) April 18th, 2016 Recommendation: HOLD Analysts Trevor Heimke [email protected] Max Neumann [email protected] Ryan Crockett [email protected] Nick Payne [email protected] Current Price Target Price Salesforce Exhibits Continued Growth Salesforce will continue its fast growth and remain the industry pioneer in cloud computing solutions for year’s to come. Company Overview Salesforce.com Inc., (NYSE:CRM) is a provider of enterprise cloud computing solutions that includes apps and platform services, as well as professional services. They service businesses of all sizes and process billions of transactions daily in real time. Marc Benioff and Parker Harris founded Salesforce 17 years ago. Benioff remains the Chairman and CEO while Harris is the Executive VP of Technology. The business is headquartered in San Francisco, California, U.S. and currently has over 16,000 employees. In the past 5 years their stock price has risen from around $30 to the current $75. Their revenue has increased year after year, and they currently are the third largest market share of their industry in 2007, to now the leading market share in their industry. Salesforce offers six core products that include sales, customer service, marketing, community management, analytics, and a cloud for app development. Salesforce aims to gain even more market share going forward due to the increasing importance of CRM while remaining the most innovative software company in the world. Stock Performance Highlights 52 week High 52 week Low Beta Value Average Daily Volume $82.90 $52.60 1.42 4.55 m Share Highlights Market Capitalization Shares Outstanding Book Value per share EPS (2015) P/S Ratio Gross Profit Margin $75.73 $79.78 $52.11 b 670.93 m $75.73 $-0.42 6.8 76.01% Cash is expected to grow by over 55% in the next 3 years, as well as net income becoming positive and growing by over 5% in 3 years time. Earnings per share are expected to turn positive and rise by over 100% in 2 years and remain positive from there on after. Sales are expected to grow by over 19% in the next year as Salesforce continues its expansion and increased market share, which is well above its competitors and the S&P 500 average. An increased amount of companies are using data analytics and cloud computing, which gives more growth potential to Salesforce in a fast growing industry that is flush with new customers. There are expectations of 34% rise in earnings for 2016, which is nearly seven times higher than the expected earnings for the S&P 500. Our target price of nearly $83 exceeds their current stock price and the average target price of numerous other analysts is around $90 One-Year Stock Performance Company Performance Highlights ROA ROE Sales 2% -7% $5373586 Financial Ratios Current Ratio Debt to Equity 0.81 1.69 (Source: Yahoo Finance) 1 Economic Outlook international conglomerates, negatively effecting GDP. Real Gross Domestic Product Real Gross Domestic Product for the United States experienced an increase at an annualized rate of 2.4 percent in 2015 after the third revised estimate. After these revisions, we have increased at the same rate as 2014.1This increase signals a healthy economy, but plateauing from the previous year hints at near future uncertainty and should be handled with caution. Salesforce is growing at an extremely fast rate. As a top company in its industry, GDP growth is a fair indicator of the direction Salesforce’s growth will trend. Corporate profits decreased by 159.6 billion in Q4 of 2015, compared to a 33 billion decrease in Q3 of the same year.2 The capital markets started the year off with substantial volatility. Significant positive correlations with oil prices in combination with the poor economic strategizing announcement from the Federal Reserve are likely reasons for this. Near the end of Q1, the markets have gained momentum and oil stagnation has smoothed. We anticipate at least one rate increase this year, rising to .75% and a supporting short term GDP growth of 2.2% in 2016. In the longer horizon, we expect the U.S. to increase GDP growth to an annualized rate of 2.6%, contingent on the implied independence between capital markets and oil prices. Consumer Confidence & Sentiment Index The Personal Consumption Expenditures index slowed down to a 1.1 Q4 increase in comparison to an increase of 2.2 percent in the previous quarter.3 The deceleration in PCE is likely heavily contributed to the slowdown of GDP growth. PCE is necessary to monitor for the rough estimates of disposable income of consumers. According to the Federal Reserve, PCE inflation is expected to rise significantly in 2016. This is most likely attributable to the plans to gradually increase interest rates and the proposed inflation target of 2%. 4 Another factor that could drastically affect the Real GDP is the impact of the presidential candidacy. The Treasury Department in April of 2016 implemented tighter restrictions on corporate taxation rules. Details in this imposed change mean tax inversions have less benefits towards earnings stripping and make accessing foreign profits more difficult.5 New regulations are expected to lower corporate profits for Consumer confidence is a survey put out by the Conference Board that measures the attitudes consumers have towards the economy. Surveyors answer questions about their current and potential future income, employment, and business conditions as a whole. Consumer sentiment is a survey conducted by The University of Michigan. This survey is very similar to the confidence survey, where both numbers are generally very similar to the other. This survey has questions geared toward the attitudes of the individuals towards the economy, and the strength of consumer spending. For Q1 in 2016, U of Michigan’s Consumer Sentiment stayed between the 91 – 95 range, slowly declining. April CSI came in at 89.7, which is lower than the expected 91, but is still a healthy number considering the recent political and macroeconomic growth conditions. 6 We want to keep a close watch on consumer confidence numbers to know what we can expect in revenues from Google Network Members. As confidence remains higher, inclinations to spend more money leads to higher online traffic, and a greater likeliness businesses will continue utilizing their web services. Minor fluctuations in Consumer Confidence could have a 2 small effect on Salesforce, however it would be nothing significant. If consumers began to feel less confident, some may stop utilizing the service, but we feel that the customers’ information already stored on the cloud based service would be too important to give up. Reports of a slowing in wage gains, inflationary adjusted income weakening, and political uncertainties as it pertains to the economy are contributing to the lower CSI readings. Previous consumer survey data remained extremely high despite more uncertain economic conditions, making this sub-90 rating partially admissible. Nonrecessionary years average at a rating of 87.6, while the five recession periods averaged to 69.3; This signaling that we still have far to fall before adjusting.7 We believe that Consumer Confidence will decrease and hang slightly around 94 in the short term while Consumer Sentiment will hit 87.5. These numbers centered on the slight increases in employee compensations, the deteriorating income expectations and the assumption that oil will rebalance and rise in the capital markets. In the long term we anticipate the CCI to increase and stay around 97 and CSI to move back to 93. Employment Employment in the U.S. has continued to rise, showing the demand for a larger labor force while further ascertaining the strength of the job market as a whole. This hiring of employees can signal an expansive economy, as companies can afford to hire more workers. Hourly earnings have risen 2.3 percent through 2015, and non-farm payrolls have increased 215,000 – which was 5,000 higher than the consensus.8 Salesforce, in order to hold market share, must hire the best talent available to the industry. Engineers and software developers will become ever more sought after as this field continues to expand and new entrants enter the industry. This will drive more people into careers like these and potentially lead to more people looking for work. Wage growth in the United States has increased at a steady rate, and could pose a potential problem for companies that are expecting to be able to pay huge premiums for talented labor. Having an already high salary percentage with the expectations of growth may not bode well. In 2015 employment rose from the previous year as a whole, leaving less people without a job. This shows that companies are feeling confident in their operations and futures, as they are making the investment to hire new employees. We feel this is one signal of a strong economy. The employment cost index (ECI) rose in the fourth quarter of 2015 by .6%. The ECI is a measure of employee wage growth in the United States. This measure is important to monitor because it is useful to interpret cost pressures that can have an impact on the inflation rate in the United States.9 The unemployment rate has held steady for year-end 2015, through March 2016 at 5%.10 3 The graph below shows that unemployment has continued to fall quarter after quarter for the last 2 years rather steadily. This could be because individuals are now more optimistic about finding a job, which can lead to a better performing economy, or because companies are looking to expand their operations and need new talent. The exchange rate is the price of a nation's currency in terms of another currency.11 For simplicity; we will be analyzing current exchange rates using the US dollar, as a base currency. Analyzing current exchange rates plays an important role in the technology sector mainly due to the large amount of sales from foreign markets. There has been a notable correlation between the strength of the US dollar and US technology performance. The graph below shows that when the US is dollar is weak, technology performance tends to excel due to foreign buyers having more confidence in the US market.12 Bureau of Labor Statistics U.S. Department of Labor10 We feel that the economy is continuing to expand, which leads to an increase in employment. In the short-term (6 month outlook), we see the unemployment rate staying at 5%. In the long-term (2-3 year outlook), we see the unemployment rate dropping below 5%, to around 4.7%. Our belief in this comes from the consumer confidence, which is at a high level right now, showing consumers are feeling positive about their financial future. For the software sector, we can expect to see an increase in the amount of skilled labor workers getting jobs. The software field is one of ever changing developments and increased innovation, which will be spurred on by the hiring of new employees. Fisher Investments on Technology pg. 56-57 Conversely, there are also benefits for US industries when the US dollar is strong. Products imported from foreign markets will be cheaper to US corporations resulting in lower costs. Companies who have more imports than exports in times of a strong US dollar will benefit more than those who don't.13 The software industry is comprised of only a few companies that hold over 50% of the market share. That being said, competition in this field is very high among the top firms, as they don’t want to lose potential ideas (workers) to their rivals. One of the best ways for companies to stay innovative is to hire new people who will in turn bring with them new ideas. Exchange Rates 4 Shown above is a 10-year graph of the Trade Weighted US Dollar index. This value is measured by giving importance to currencies mainly used in international trade.14 Due to recent decline of production recorded by the Purchasing Managers Index (PMI) manufacturing report, we estimate the Trade Weighted US dollar Index to increase to 130 in the next 6 months. However, we predict the Trade Weighted US dollar Index to fall between 100-105 in the next 2-3 years. We believe the main reason for this long-term Trade Weighted US Dollar Index decline is the US export estimates to increase over the next two years.21 Salesforce is continuing their efforts at entering into emerging markets across seas. We feel a slight decline in the value of the US dollar will help make their products and services more affordable. Capital Markets Outlook Salesforce operates within the Internet software & services industry inside of the technology sector. This segment of the technology sector is responsible for creating software & platforms that improve company’s connections with clients and also improve analysis of their data. Revenues for this industry are generated through customers purchasing the right to use the software, service packages, and software subscriptions. The industry is expected to continue strong growth through 2021. High corporate profit, low interest rates, and an increasing number of companies preferring that their CRM services be accessible from the Internet drive this growth. Industry competitors will continue to improve their services to meet customer needs and invest in even more cloud space to ease the increasing population of clients. For the next 5 years, industry revenue is forecast to grow at an annualized rate of 11.1% to around $25.5 billion. The technology industry as a whole has performed very well over 2015 (3.39% return from S&P 500 Information Technology Sector), and we see this continuing on into the future. With the increase in online traffic, companies that provide online services are benefitting from more advertising to a broader range of consumers, enhanced developments in the specific technology hardware, and the increases in online sales.22 We feel this is a good time to invest in the Internet software and services sector of the tech industry. The field is continuing to spend on innovation and research to enhance the already expanding software systems. The sector as a whole has an average revenue growth rate over the last 5 years as 12.9%.15 A company similar to Salesforce that has been thriving as of late is Oracle. Oracle has been in the market for a longer time than Salesforce, which has given it a three times larger market cap over Salesforce. However, Salesforce’s growth rates in revenues have been much higher on an average rate of the last 5 years than have Oracles, which demonstrates the continuing expansion of companies in this field. Analysis xvi. Industry Trends As a whole, the industry has focused on improving cloud computing in an effort to provide their customers with a more accessible product/service. This is evident in the transition from SaaP systems to SaaS systems. SaaP systems required clients to store data, servers, and applications within their own business and could only be accessed at the certain location because it’s a purchasable product. SaaS systems now allow clients to access their information from nearly any Internet accessible device. This is made possible by cloud computing that stores customer information and data without linking it with specific location or hardware. SaaS have a lower up front cost and can be put into use at a quicker start up 5 rate because of no longer needing expensive servers and hardware to store the data.16 Competition The industry has a medium concentration rate with over 50% of the revenue being controlled by four firms. plans that better suit them. They are no longer locked into long-term contracts with their software provider, as these companies now offer monthly payment plans. Paired with no longer needed physical hardware, customers control the ability to quickly switch providers. Supplier Power: Supplier power in this industry is different from others because they require no raw materials, but rather human capital and intellect. This industry relies heavily upon the growth of research & development, and the hiring of skilled employees is paramount to retaining market share.17 Catalysts for Growth/Change (Source: Yahoo Finance) This can make it difficult for new entrants into the industry as their main competitors are already proven CRM pioneers. Porters Five Forces Increased Accessibility: With more Internet users and an increasing amount of mobile usage, these services are becoming more accessible to customers than ever before. The accessibility is being driven by cloud based computing that doesn’t limit customers to a location or specific hardware. The consistent growth in mobile phone users has lead to an increase in demand for services CRM companies provide to be accessible on cellular phones. Industry Competition: Threat of New Entrants: Barriers to enter this industry are moderate. New entrants usually develop through small businesses or more powerful software. Entrants are deterred due to high startup costs and the widespread usage of existing services by prospective customers. The elite firms won’t lose its largest contracts to smaller startups, so new entrants must have superior software to grow market share. Threat of Substitutes: Substitution is a moderate industry threat. Currently, switching CRM providers may be costly due to initial hardware and the subsequent large support systems. However, with the emergence of cloud computing and SaaS systems, this switch cost will decrease and become less of a deterrent in the coming years. Buying Power: The customers buying power is high in this industry. An increasing amount of customers are looking to solve their always changing needs. Companies must be flexible in order to meet customer needs. Customers are also now demanding payment (Source: Yahoo Finance) The amount of cellphones being used per year continues to increase, specifically by an average of 5.35% over the last 3 years. People are becoming more and more dependent on their phones, and utilize them as not only a phone, but also a source to access the Internet. Salesforce is capturing this increased accessibility by offering an “App” marketplace, where the customer can download specific CRM 6 applications to their phone for use. Company Analysis Company Overview Customer Awareness: Customers take a larger interest in how the product fits them and how the company treats them. This fits into the software industry producing specialized and customized products for their customers in order to serve their special needs. A recent study shows that 82% of customers will leave a company if they feel they are not being cared about. CRM software allows client corporations to be more connected to their customers by supplying firms with personalized data about their customers. This could help eliminated or at least diminish the chances of the customer feeling uncared about and keep them happy. www.superoffice.com/blog/crm-charts Investment Positive/Negative Positive: The software industry, specifically the CRM segment, has experienced significant growth. The software industry has year to date returns of 4.1%, with the S&P returning 1.35%.18 This is due in large part to companies having easier access to the products the firms in this industry supply. Negative: Software companies, especially those dealing with CRM, have to be extremely cautious of their customer’s security. A possible breach into customer data/information would be detrimental to the industry’s credibility. In 2016 alone, 27% of banks and financial institutions along with 26% of online businesses use some form of CRM software.15 These banks and online retailers have contracts with CRM companies that would be terminated if a breach were to happen, as well as potential lawsuits that would diminish the reputation and value of the industry. Salesforce.com Inc., (NYSE:CRM) is a provider of enterprise cloud computing solutions that includes apps and platform services, as well as professional services. They serve businesses of all sizes and process billions of transactions daily in real time. Salesforce was founded 17 years ago, and had its IPO in 2006.In the past 5 years, the stock price for Salesforce has risen from around $30 to the current 75$. (Source: Yahoo Finance) Salesforces revenues have increased year over year for the past 4 years, by an average of 23%. (Salesforce 10K). Salesforce offers six core products that include sales, customer service, marketing, community management, analytics and a cloud for app development. Salesforce aims to gain even more market share going forward due to the increasing importance of CRM through its current revenue streams, as well as branching out into new emerging markets. General Info Salesforce is the leading customer relationship management service available in the market. Salesforce provides their customers with services and products that Customers pay for a membership to the service, and in return Salesforce provides them with different applications and professional services that supply the customer with an array of statistics, analytics, and data. The objective of this service is to provide the customer with in-depth, personalized information and data to better connect with their end customer. This objective is achieved through multiple product lines, membership retention, detailed applications, and professional support for customersi 7 Products and Markets/Revenue Generation: Analysis of recent filings Salesforce is a provider of enterprise cloud computing solutions that include apps and platform services, as well as professional services. They are a company that focuses on customer relationship management. Salesforce offers six core cloud services that include sales force automation, customer service and support, marketing automation, community management, analytics, and a cloud platform for building custom applications. Salesforce also offers consulting, deployment, training, implementation, and integration services to its customers to facilitate the adoption of its cloud solutions. It derives its solutions as a service through all the Internet browsers and on mobile devices, on a subscription basis, primarily through its direct sales efforts and indirectly through partners. Salesforce derives their revenue from two sources: 93% comes from subscription revenues and their basic supportii; and the second source is from related professional service such as process mapping, project management, implementation services and other revenueiii. Salesforce for the last three years has posted net losses, however this number has decreased when compared to total revenues recognized for the year. The net losses as a percentage of total revenue have decreased from 9% in 2013 to 5% 2015. The revenues have continued to grow, specifically by 24.24% from 2014 to 2015, but they are matched by the marketing and sales growth, which was 24.36% from 2014 to 2015iv. Salesforce's largest cost comes from marketing and sales, because of the attempt to expand their customer base. Salesforce is put up large costs in its previous years to try and set themselves up for massive growth. Their R&D cost growth in 20102012 were around 30% year over year. After which Salesforce focused more on marketing expense, and that became the leader in cost growth. The increased spending on marketing and sales, and the increased growth in revenue illustrates the overall growth of the company. This growth can be expected to continue as Salesforce has commented that they believe their marketing cost will continue to be their largest. Competition (Source: Salesforce 10K) We observed the revenues generated through their sales efforts by geography. Historically, the Americas have been the most success at generating revenues year over year at a high growth rate of close to 25%. Europe and Asia Pacific lag behind the Americas, but is becoming a more prominent portion of the revenues generated. The Americas make up approximately 72% of the total revenues generated, which has been the focus for much of their marketing strategy.8 The software industry is one that is extremely competitive and evolving each day. Many firms in this industry charge high prices for their base services, and that can be a deterrent for customers to switch to a new companyv. This would lead to much higher customer retention than in other fields, leading to more focus on first time customers. With increasing reliance on cloud-based software, competition is expected to rise in the future. This will force Salesforce to continue to spend on the marketing of their services and products, as well as spend more in research and development to stay ahead of potentially new technologies. In this industry, companies may believe they can come up with a software like Salesforce's on their own for cheaper. This added competition can help be eliminated by continuing to spend on marketing and sales, along with research and development. 8 Catalysts For Growth/Change In the United States, roughly 543,000 new businesses are started each month. These businesses are opportunities for Salesforce to implement their services into these companiesvi. The monthly subscription to their services most commonly applied are in the 12-36 month range. Of the companies that acquire their services, between 9-10% did not renew their services. This is slightly above the industry average of about 80%vii. Focusing on a solid retention rate will help Salesforce grow even further. This shows the importance of acquiring contracts with new businesses because they will likely continue to use their services and continue to grow their client base. The economy and businesses as a whole are becoming more reliant upon data analytics and becoming more efficient. According to a study conducted by BSA/The Software Alliance, 69% of American senior executives said data analytics is important to their companies. Furthermore, 79% of American senior executives said data analytics helps companies better meet their customers' needsviii. Salesforce's largest expenditure is from marketing and sales, and will continue to be into the foreseeable futureix. This is connected to the ideology that businesses are continuing to increase their focus on data analytics. Despite being the industry leader, Salesforce still has some weaknesses to overcome. In the current market, Salesforce's largest revenue stream is from their Sales Cloud. However, when compared to their competitors’ sales software, Salesforce's is considerably more expensive per month per user. This can have a negative effect on consumers because they may be hesitant to invest in Salesforce due to the higher price. However, this price gap is due to salesforce offering more customization, professional support for their products, and a more flexible payment plan than its competitors. Salesforce wants to penetrate the new market of emerging businesses, but may not be as attractive compared to cheaper options. Company Cost/Month/User $ 125.00 Salesforce Enterprise 85.00 Microsoft Dynamic $ CRM $ 75.00 Infusionsoft Deluxe Salesforce has many opportunities in the market due to new acquisitions and partnerships. Below is a table of Salesforce 5 most recent acquisitions. They’ve had a total of 37 since 2011. RECENT ACQUISITIONS Key Investments (SWOT Analysis) Salesforce's current business model and software already give them an advantage over their competition. They're currently ranked number 1 in the computer software industry by Fortune magazine, and have been number 1 for a few years in a row. They are the clear market leader and have increased their market share over the competitionx. xi MetaMind April 4th, 2016 PredictionIO February 19th, 2016 SteelBrick December 23rd, 2015 MiniHash December 14th, 2015 Kerensen Consulting July 31st, 2015 Salesforce formed a strategic global alliance with Google by revolutionizing how customers and businesses utilize the Internet. The two industry leading platforms came together to announce a new product: Salesforce Group Edition featuring Google Adwords that delivers everything an organization needs to jump start customer growth in a single servicexii. Salesforce also acquired InStranet, which provides knowledge management software for call centers. Salesforce can then integrate this newly 9 acquired technology with their own software to expand upon their customer base and target Oracle, SAP, among other software companies. The growing demand in the CRM software market provides an opportunity of growth for Salesforce. As more businesses emerge or increase in size, customer relations becomes more and more important. As the industry leader, these businesses will turn to Salesforce to fill this new gap and to keep expanding. The threat of data breaches and hacking has made business even more difficult for software companies around the world. Trust and safety are valued by customers when investing in companies, so possible data breaches and hacks could prove costly, especially to software companies that are viewed as impenetrable. These hacks could cost companies millions in tech repair, a loss of existing dissatisfied customers, and a negative association with their brand that will ultimately leave a lasting effect on stock prices. While this remains as a threat to the industry as a whole, Salesforce has taken measures to combat it, like limit IP ranges for logins, and double login identificationxiii. There is also concern over government Internet and data regulations pertaining to the cloud. Expansion of the Internet, the cloud, and data sharing has asked for increased regulation and attention from the government. The attraction of the cloud is the promise of simplification and standardization without physical or geographic boundaries. However, Russia and many more countries are in the process of putting in privacy laws that mandate personal data on citizens to be stored in databases physically located within the country. This could be costly for cloud and data companies that would have to provide increased security measures and data servers. Valuation Analysis For our model, we found Salesforce’s intrinsic value using discounted cash flow (DCF) valuation, enterprise profit (EP) valuation, dividend discount model (DDM), and relative PS valuation. We feel that the intrinsic values generated from the DCF and EP models better represent the future target price. Our DCF and EP models yielded an intrinsic adjusted value of $8 as of April 19th, 2016. The intrinsic value calculated is higher than its current stock price of $77.27. General Assumptions for Models Revenue Decomposition: To better understand where Salesforce revenue is being generated from, we decomposed the revenue by geographic location. Salesforce has been breaking into emerging markets, specifically European markets. Salesforce primarily derives revenue from two forms: subscription & support sales, and professional services. Breaking it down by geographic location would better represent their efforts to break into emerging markets. Salesforce customizes application software as specific to the customers’ need, so decomposing revenue by product would not be a fair representation of the revenue. The strongest revenue stream was the America’s, which we continued its growth by 30% for the first 3 years, before slowing down to 4.5% in year 2021 (CV). We expect it to take this rate as they continue to have a retention rate of around 90% since there are few companies that have the level of service and support as Salesforce. Europe has continued to have high revenue growth year over year, however we expect them to remain more constant in their growth due to increased efforts in Asian Pacific areas. The Asian Pacific areas are the newest segment in revenue generation. With large growth the last two years, and continued marketing in the area, we feel starting revenue growth at 20% and slowly decreasing it to 4.5% in 2021 (CV) reflects the overall efforts in the emerging markets. Dividends/Payout Ratio Valuation Overview Salesforce has not paid any dividends since its IPO in 2006. In their past 10K reports, they have emphasized 10 that there will be no changing of this dividend policy in the foreseeable future. plug account in order for our assets to equal our liabilities & stockholder’s equity. Since Salesforce does not pay dividends, we took an industry average of current payout ratios and applied that average to our forecasted earnings per share (EPS). Capitalized Software Income Statement Assumptions Cost of Goods Sold Cost of Goods Sold is broken down into two segments: subscription & support, and professional services. Cost of goods sold for both segments has remained relatively consistent over the past 5 years, at 17% and 7%, respectively. We continued these rates to reflect a consistent cost to service Salesforce’s products and service. Marketing & Sales Salesforce’s largest cost, historical, has been their marketing & sales. Marketing and sales cost continued to grow 24% year over year, and we extended that into our forecast. Salesforce representatives have said that marketing and sales will continue to be their largest cost as they continue their expansion efforts. We wanted to hold true to this large but necessary cost. We kept it as their largest cost, but decelerated its rate to a more economic outlook in the CV year. By this year, we believe their presence in the market will no longer require them to continue at such a high rate. Research & Development Research and Development is a very important cost to remain competitive force in an industry founded on innovation. We took a 5-year average growth of R&D to reflect recent developments for their company. We used this rate for the near future and then decelerated it at the CV year as to show Salesforce moving to a more steady state. Capitalized software is the internally developed or acquired software that is used for the internal needs of the business. Salesforce needs to continue its growth rate of 6% but will decline to a more steady state once growth decelerate. Debt We forecast their long-term debt as a percentage of the sales due to the continued need to fund their marketing and R&D costs. We link our short-term debt to a percentage of long-term debt over the life of the debt. Weighted Average Cost of Capital (WACC) In calculating our cost of equity, we used the capital asset pricing model (CAPM). Our risk free rate is the 30-year treasury bond of 2.62%. For the equity risk premium, we used the implied ERP on April 1st, 2016, for the 12-month adjusted trailing payout. This was 5.15%. We calculated the beta by averaging the monthly beta from 2007 to 2016 to give us the beta of 1.42. We chose these parameters for our beta to account for market fluctuations and how that affects Salesforce directly.xxi. Cost of Debt Salesforce’s current bond market only has a 2-year maturity date. So to accommodate for such a short time horizon, we instead found the industry average for a 30-year bond and applied that into our model. This gave us a pretax cost of debt of 5.38%. WACC Under these assumptions, we derived a WACC of 9.64%. This accurately characterizes Salesforce’s cost structure. Balance Sheet Assumptions Discounted Cash Flows and Economic Profit Cash & Cash Equivalents After running our DCF and EP model, we came to a stock price of $79.78. We then adjusted the stock price for the time since 12/31/2015 to arrive at our adjusted stock price of $82.08. This price yields a 6.22% upside over the current stock price of $77.27. Due to being in an industry that prioritizes R&D, it is conceivable that a company would need a larger amount of cash on hand. The cash was calculated by a 11 We derived this amount by discounting our free cash flows back to a present value to arrive at our value of operations. From there we added back in the short tem marketable securities and accounted for the debt obligations, operating leases and stock option plans to arrive at our value of equity. We feel this model accurately describes the intrinsic value of the stock based on our assumptions built around the future performance of the company. Dividend Discount Model (DDM) Salesforce does not pay out dividends to shareholders, and sees no change in this practice in the foreseeable future. We felt the best way to forecast around this was to find the average payout ratio for similar companies in the industry, and apply that payout ratio to our forecasted EPS. We used the damodaran website to locate an industry average payout ratio of 1.29%. This resulted in a lower intrinsic value of $64.59, a 16.41% decrease in stock price. We do not expect Salesforce to change their dividend policy, and thus put less emphasis on the DDM intrinsic value. Relative Valuation We decided to use a Price/Sales relative valuation for our model. It did not make sense to use a Price/Earnings model as our projected net income for 2015 and 2016 were net loses. This would result in a negative intrinsic value, which would supply no insight into a potential price. The P/S model takes the market capitalization of a firm, and divides that number by the total number of sales for that year. After finding companies that were comparable to Salesforce based on sales and price, we multiplied the average P/S ratio for 2016 estimates of comparable companies to Salesforce’s estimated Sales for 2016. This yielded a relative P/S (EPS16) of $46.22. The company’s chosen for this model were similar companies in the industry, such as Oracle, SAP, NetSuite, and IBM. Continuing Value The continuing value is the present value in a future point of time of all future cashflows where we expect steady growth. We assumed Salesforce’s CV year would be in 2021. We believed 2021 was the best year because it allows time for Salesforce to grow and finally earn a very high earnings after its recent years of net loss, but was also a short enough time horizon where the model would remain realistic and stable. Forecasting our results past this period would be impractical and unreasonable in predicting macroeconomic and industry conditions. Sensitivity Analysis A valuable tool in analyzing Discounted Cash Flow and Economic Profit models is using a sensitivity analysis on the assumptions made in our calculations. Continuing Value assumptions have a large weight on the output of our models and should therefore be evaluated. To test this sensitivity, we observed how different inputs for these assumptions affected our intrinsic price in the DCF and EP models. Below are explanations of why we chose the certain variables when performing these sensitivity analyses. CV Growth of NOPLAT vs. R&D CV Year Growth In order to find the intrinsic value in the DCF and EP models, a CV value must be chosen at a steady growth rate. We assumed this rate would be 4.5% at CV year 2021. This growth rate is important to expansion but realistically expanding within our means. We compared this to R&D CV Year growth rate because of how important R&D is to Salesforce’s effort to expand and become a larger company. R&D is a large cost that can catalyze a company to break through and expand, or it can diminish the company’s size due to very little R&D effort. After analyzing this sensitivity table, it is clear that CV growth of NOPLAT could widely change intrinsic price due to small changes and even R&D growth could change stock price by nearly $4 due to only a small percentage change. Marketing & Sales CV Growth vs. SG&A CV Growth Marketing & sales and SG&A were two of our largest operating expenses, so analyzing the change in their growth is important to understanding how the two affect intrinsic price. Salesforce has maintained their stance that marketing & sales will remain a large presence for the coming years as they expand their company, however we have them decelerating this rate to 3% in the CV year. Simply by increasing their marketing & sales by 6%, the intrinsic value can change by $7. The growth of this operating expense should be kept in mind when evaluating this company 12 in the future due to such a large impact on its stock price. WACC vs. CV Growth of NOPLAT The weighted average cost of capital (WACC) is very important to computing our intrinsic value in our models. It is one of the lead drivers in determining the CF to discount and its subsequent PV (CF). A simple 1% change in WACC could change the intrinsic value by as much as $20. This showcases Salesforce importance on future cash flows and how an increase or decrease from estimated cash flows could affect the company’s overall value very quickly. CV Growth of NOPLAT vs. CV ROIC CV ROIC is a measure of how well the company utilizes its capital on hand. Capital on hand is very important to the expansion and R&D possibilities in this industry, so ROIC is a good measure of how well companies are putting that capital to use. Salesforce intrinsic price could change by over $1 with a 10% change in ROIC, compared to about $14 change from 1% change in NOPLAT Growth. 13 14 Important Disclaimer This report was created by students enrolled in the Security Analysis (6F:112) class at the University of Iowa. The report was originally created to offer an internal investment recommendation for the University of Iowa Krause Fund and its advisory board. The report also provides potential employers and other interested parties an example of the students’ skills, knowledge and abilities. Members of the Krause Fund are not registered investment advisors, brokers or officially licensed financial professionals. The investment advice contained in this report does not represent an offer or solicitation to buy or sell any of the securities mentioned. Unless otherwise noted, facts and figures included in this report are from publicly available sources. This report is not a complete compilation of data, and its accuracy is not guaranteed. From time to time, the University of Iowa, its faculty, staff, students, or the Krause Fund may hold a financial interest in the companies mentioned in this report. i https://www.salesforce.com/company/ Salesforce 10K iii http://topics.nytimes.com/top/news/business/companie s/salesforcecom-inc/index.html iv Salesforce 10K v Salesforce 10K vi www.businessinsider.com/infographic-the-state-ofus-small-business-2013-9 vii Salesforce 10K viii cioinsight.com, bsa.org ix Salesforce 10K x crmsearch.com/crm-market-share.php xi http://fortune.com/worlds-most-admiredcompanies/abb-100000/ xii Salesforce 10K xiii http://content.trust.salesforce.com/trust/en/learn/bestp ractices/ Xv IBISworldreportscrm xvi Clients1.ibisworld.com ii xvii Netadvantage.standardandpoors.com/software xviii FactSet xiv https://www.crunchbase.com/organization/salesforce/acquisitions xx https://ycharts.com/indicators/sandp_500_total_return_annual xxi danodaran.com 15 Salesforce.com, inc Revenue Decomposition Fiscal Years Ending Jan. 31 Revenues by geography Americas Growth YoY Europe Growth YoY Asia Pacific Growth YoY Total Revenue Growth YoY 2013 2014 2015 2123.74 27% 525.3 22% 401.16 21% 3050.2 26% 2899.84 27% 741.22 29% 429.95 7% 4071.0 25% 3868.33 25% 984.92 25% 520.34 17% 5373.59 24% 2016E 2017E 2018E 2019E 2020E 2021CV 5028.829 6537.4777 8498.721 10623.401 12535.613 13099.716 30% 30% 30% 25% 18% 4.5% 1181.904 1418.2848 1701.9418 1974.2524 2230.9053 2331.296 20% 20% 20% 16% 13% 4.5% 624.408 749.2896 899.14752 1052.0026 1188.7629 1242.2573 20% 20% 20% 17% 13% 4.5% 6835.141 8705.0521 11099.81 13649.656 15955.282 16673.269 27% 27% 28% 23% 17% 4.5% Salesforce.com, inc Income Statement (in thousands) Fiscal Years Ending Jan. 31 Revenues: Subscription and Support Professional services and other Total Revenues Cost of Revenues: Subscription and Support Professional services and other Total Cost of Revenue Gross Profit Operating Expenses: Research and Development Marketing and Sales General and Administrative Total Operating Expenses Income (loss) From Operations Investment Income Interest Expense Gain on Sales of Land and Building Improvements Other income (expense) Income (Loss) Before Benefit From (Provision for) income taxes ad noncontrolling interest Benefit from (provision for) income taxes Consolidated net income (loss) Less: net income attributable to noncontrolling interest Net income (loss) attributable to salesforce.com Earnings Per Share Shares Outstanding Dividends per share 2013 2014 2015 2016E 2017E 2018E 2019E 2020E 2021CV 2,868,808 3,824,542 5,013,764 6,377,447 8,122,145 10,356,545 12,735,649 14,886,885 15,556,795 181,387 246,461 359,822 457,689 582,901 743,257 913,997 1,068,385 1,116,462 3,050,195 4,071,003 5,373,586 6,835,136 8,705,046 11,099,802 13,649,646 15,955,270 16,673,257 494,187 189,392 683,579 2,366,616 711,880 256,548 968,428 3,102,575 924,638 364,632 1,289,270 4,084,316 1,161,973 478,460 1,640,433 5,194,703 1,479,858 609,353 2,089,211 6,615,835 1,886,966 776,986 2,663,952 8,435,850 1,637,958 955,475 2,593,433 11,056,213 1,595,527 1,116,869 2,712,396 13,242,874 1,333,861 1,167,128 2,500,989 14,172,268 429,479 1,614,026 433,821 2,477,326 (110,710) 19,562 (30,948) ‐ (5,698) 623,798 2,168,132 596,719 3,388,649 (286,074) 10,218 (77,211) ‐ (4,868) 792,917 2,757,096 679,936 4,229,949 (145,633) 10,038 (73,237) 15,625 (19,878) 991,146 3,418,799 788,726 5,198,671 (3,968) 10,640 (94,512) 1,238,933 4,239,311 914,922 6,393,166 222,669 11,279 (121,968) 1,548,666 5,256,745 1,061,309 7,866,721 569,129 11,955 (157,399) 1,749,993 5,887,555 1,167,440 8,804,988 2,251,226 12,673 (181,009) 1,889,992 6,270,246 1,249,161 9,409,399 3,833,475 13,433 (195,490) 1,965,592 6,458,353 1,299,128 9,723,073 4,449,196 14,239 (203,310) (24,787) (30,908) (38,540) (46,249) (53,186) (55,313) (127,794) (357,935) (213,085) (112,627) 81,072 385,144 2,036,640 3,598,232 4,204,812 (142,651) 125,760 (49,603) (7,535) 5,424 25,766 136,251 240,722 281,302 (270,445) (232,175) (262,688) (120,161) 86,496 410,910 2,172,892 3,838,954 4,486,114 ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ (270,445) (232,175) (262,688) (120,161) 86,496 410,910 2,172,892 3,838,954 4,486,114 ‐0.48 564896 0 ‐0.39 597613 0 ‐0.42 624148 0 ‐0.1923 624864 0.1383 625580 0.6561 626297 3.4655 627013 6.1156 627729 7.1384 628445 Salesforce.com, inc Balance Sheet (in thousands) Fiscal Years Ending Jan. 31 Assets Current assets: Cash and cash equivalents Short‐term marketable securities Accounts Receivable Deferred commissions Deferred income taxes Prepaid expenses and other current assets Land and building improvements held for sale Total current assets Marketable securities, noncurrent Property and equipment, net Deferred commissions, noncurrent Deferred income taxes, noncurrent, net Capitalized software, net Goodwill Other assets, net Restricted cash Total assets Liabilities Accounts payable and accrued expenses Deferred revenue Current portion of long‐term debt Income taxes payable Deferred income taxes Current portion of capital lease obligations Total current liabilities Term loan, noncurrent Inome taxes payable, noncurrent Deferred revenue, noncurrent Other noncurrent liabilities Minority Interest Total Liabilities Stockholders' equity: Common stock Deferred Stock Based Compensation Accumulated other comprehensive income (loss) Retained earnings (accumulated deficit) 2013 2014 2015 2016E 2017E 2018E 2019E 2020E 2021CV 747,245 781,635 908,117 2,388,767 3,663,898 5,677,461 7,799,949 11,460,866 13,449,069 120,376 57,139 87,312 198,372 339,815 520,168 741,953 1,001,200 1,272,113 872,634 1,360,837 1,905,506 1,708,785 2,176,262 2,774,952 3,412,413 3,988,818 4,168,315 142,311 171,461 225,386 259,194 298,073 342,784 394,202 453,332 521,332 7,321 ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ 125,993 309,180 280,554 400,169 854,658 1,434,177 2,146,822 2,979,844 3,850,352 ‐ ‐ 143,197 ‐ ‐ ‐ ‐ ‐ ‐ 2,015,880 2,680,252 3,550,072 4,955,287 7,332,706 10,749,541 14,495,338 19,884,060 23,261,181 890,664 482,243 894,855 1,168,260 1,516,462 1,960,454 2,506,440 3,144,651 3,811,581 604,669 1,240,746 1,125,866 1,421,708 1,810,649 2,308,759 2,839,126 3,318,696 3,468,037 112,082 153,459 162,796 169,308 176,080 183,123 190,448 198,066 205,989 19,212 ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ 207,323 481,917 433,398 438,132 557,993 711,497 874,942 1,022,733 1,068,756 1,529,378 3,500,823 3,782,660 3,782,660 3,782,660 3,782,660 3,782,660 3,782,660 3,782,660 149,748 613,490 628,320 546,811 696,404 887,984 1,091,972 1,276,422 1,333,861 ‐ ‐ ‐ ‐ ‐ ‐ ‐ 115,015 ‐ 5,528,956 9,152,930 10,692,982 12,482,166 15,872,955 20,584,019 25,780,926 32,627,288 36,932,065 597,706 1,798,640 521,278 ‐ ‐ ‐ 2,917,624 ‐ 49,074 64,355 126,658 53,612 3,157,711 934,324 2,473,705 572,159 ‐ ‐ ‐ 3,980,188 1,301,930 ‐ 48,410 757,187 26,705 6,087,715 1,103,335 3,286,768 ‐ ‐ ‐ ‐ 4,390,103 1,370,692 ‐ 34,681 922,323 1,329,878 4,108,460 685,346 ‐ ‐ ‐ 6,123,684 1,503,730 90,907 68,351 909,757 66,984 6,717,799 8,763,413 1,602,936 5,135,575 751,865 ‐ ‐ ‐ 7,490,376 1,915,110 115,777 87,050 1,158,642 85,309 10,852,265 1,932,060 6,419,469 957,555 ‐ ‐ ‐ 9,309,084 2,441,956 147,627 110,998 1,477,384 108,778 13,595,827 2,221,869 7,382,389 1,220,978 ‐ ‐ ‐ 10,825,236 2,456,936 181,540 136,496 1,228,468 133,767 14,962,444 2,555,149 8,489,747 1,228,468 ‐ ‐ ‐ 12,273,365 2,233,738 212,205 159,553 1,435,974 156,362 16,471,196 2,657,355 8,829,337 1,116,869 ‐ ‐ ‐ 12,603,561 2,000,791 221,754 166,733 666,930 163,398 15,823,167 2,411,478 3,363,987 4,605,136 4,442,838 5,658,280 7,214,871 8,872,270 10,370,925 10,837,617 17,137 17,680 (24,108) 1,921 1,921 1,921 1,921 1,921 1,921 (110,982) (343,157) (605,845) (726,006) (639,510) (228,600) 1,944,292 5,783,246 10,269,360 Total stockholders' equity 2,317,633 3,038,510 3,975,183 3,718,753 5,020,690 6,988,192 10,818,483 16,156,092 21,108,897 Total liabilities, temporary equity, and stockholders equity 5,528,956 9,152,930 10,692,982 12,482,166 15,872,955 20,584,019 25,780,926 32,627,288 36,932,065 Salesforce.com, inc Cash Flow Statement (in thousands) Fiscal Years Ending Jan. 31 Operating Activities: Net Income (loss) Adjustments to reconcile net los to net cash provided by operating activities: Depreciation and amortization Amortization of debt discount and transaction costs Gain on sale of land and building improvements Change in the deferred income tax valuation allowance Loss on conversions of convertible senior notes Lease recovery Minority interest in consolidated joint venture Amortization of deferred commissions Expenses related to employee stock plans Excess tax beneits from employee stock plans Loss on securities Changes in assets and liabiilities, net of business combinations: Accounts receivable, net Deferred commissions Prepaid expenses and other current assets and other assets Accounts payable, accrued expenses and other liabilities Deferred revenue Income taxes Other assets Net cash provided by operating activities Investing activities Business combinations, net of cash acquired Proceeds from land activity, net Deposit for purchase of building and land Strategic investments Restricted cash Purchases of marketable securities Sales of marketable securities Maturities of marketable securities Capital expenditures Net cash used in investing activities Financing activities Proceeds from borrowings on convertible senior notes, net Proceeds from issuance of warrants Purchase of convertible note hedge Proceeds from term loan, net Purchase of subsidiary stock Proceeds from revolving credit facility, net Proceeds from employee stock plans Excess tax beneits from employee stock plans Collection of notes receivable from stockholders Payments on convertible senior notes Repurchase of unvested shares Contingent consideration payment related to prior business combinations Principle payments on capital lease obligations Payments of term loan Net cash provided by (used in ) financing activities Effect of exchange rate changes Net increase (decrease) in cash and cash equivalents Cash and cash equivalents, beginning of period Cash and cash equivalents, end of period 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 28,474 481 18,356 48,035 84,692 69,697 (11,572) (270,445) (232,175) (262,688) 6,027 ‐ ‐ (7,225) ‐ (285) 1,034 14,606 3,448 3,662 ‐ 12,504 ‐ ‐ ‐ ‐ ‐ 2,220 23,381 39,205 (16,574) ‐ 24,219 ‐ (1,272) (970) ‐ ‐ 4,472 42,195 55,207 (31,978) ‐ 35,971 ‐ ‐ 53,177 728 ‐ 75,746 19,621 ‐ 157,286 10,347 ‐ 216,795 24,086 ‐ 369,423 49,582 ‐ 448,296 39,620 (15,625) ‐ ‐ ‐ 58,732 77,366 (54,597) 1,783 ‐ ‐ ‐ 63,891 88,892 (51,539) ‐ ‐ ‐ ‐ 80,159 120,429 (35,991) ‐ ‐ ‐ ‐ 107,195 229,258 (6,018) ‐ ‐ ‐ ‐ 154,818 379,350 (14,933) ‐ 214 ‐ ‐ 194,553 503,280 (8,144) ‐ 10,326 ‐ ‐ 257,642 564,765 (7,730) ‐ (27,254) (22,068) (2,871) 24,208 73,275 2,434 (1,572) 95,893 (52,523) (37,856) (8,157) 26,162 114,500 9,590 (1,709) 111,224 (91,368) (62,759) (11,376) 70,387 196,831 ‐ (7,669) 204,275 (44,798) (63,701) (4,746) 63,952 112,852 ‐ (1,292) 229,557 (54,522) (82,336) (3,899) 62,910 110,322 ‐ (1,405) 270,911 (102,507) (121,247) 2,001 133,250 227,693 ‐ (9,770) 459,081 (244,947) (167,199) (10,736) 80,336 444,674 ‐ 2,883 591,507 (183,242) (232,591) (9,718) 193,358 479,419 ‐ ‐ 736,897 (424,702) (265,080) 105,218 (29,043) 612,343 ‐ ‐ 875,469 (544,610) (320,904) 45,819 159,973 798,830 ‐ ‐ 1,173,714 ‐ ‐ ‐ ‐ 3,191 (193,165) 64,614 100,989 (23,434) (47,805) (15,502) ‐ ‐ ‐ ‐ 1,659 ‐ ‐ (27,907) ‐ ‐ ‐ (11,999) ‐ ‐ (4,400) (403,331) (277,944) ‐ (20,105) (422,699) (19,655) ‐ (37,370) (579,745) (4,106) ‐ (9,695) (2,617,302) ‐ ‐ (31,160) 38,071 223,240 (126,435) (93,725) (336,878) 13,012 195,672 (22,123) (165,819) (447,296) 19,608 366,872 (43,552) (102,709) (449,035) 154,287 284,339 (61,059) (99,375) (1,317,952) 874,573 130,663 (49,501) (378,616) (1,682,549) 1,197,492 214,770 (90,887) (1,062,554) (623,231) 724,564 40,346 (151,645) (489,690) (1,021,287) 706,893 144,623 (175,601) (938,918) (558,703) 1,038,284 36,436 (299,110) (2,431,555) (780,540) 243,845 87,638 (290,454) (698,360) ‐ ‐ ‐ ‐ ‐ ‐ 15,735 ‐ 727 ‐ (28) ‐ (614) ‐ 15,820 203 64,111 35,731 99,842 ‐ ‐ ‐ ‐ (2,777) ‐ 29,082 16,574 ‐ ‐ (12) ‐ (617) ‐ 42,250 (889) (13,234) 99,842 86,608 ‐ ‐ ‐ ‐ ‐ ‐ 60,910 31,978 ‐ ‐ ‐ ‐ (175) ‐ 92,713 (1,792) 192,487 86,608 279,095 ‐ ‐ ‐ ‐ (21,622) ‐ 43,311 54,597 ‐ ‐ ‐ ‐ (997) ‐ 75,289 (732) 204,739 279,095 483,834 567,094 59,283 (126,500) ‐ ‐ ‐ 93,856 51,539 ‐ ‐ ‐ ‐ (8,119) ‐ 637,153 (1,976) 527,472 483,834 1,011,306 ‐ ‐ ‐ ‐ ‐ ‐ ‐ (171,964) ‐ ‐ ‐ 160,402 116,565 35,991 6,018 ‐ ‐ ‐ ‐ ‐ ‐ ‐ (16,200) (10,355) (30,533) ‐ ‐ 14,074 75,850 2,385 5,325 (587,014) 182,992 1,011,306 424,292 424,292 607,284 ‐ ‐ ‐ ‐ ‐ ‐ 351,366 14,933 ‐ ‐ ‐ ‐ (31,754) ‐ 334,545 7,437 139,961 607,254 747,215 1,132,750 84,800 (153,800) 298,500 ‐ ‐ 289,931 8,144 ‐ (5,992) ‐ ‐ (41,099) (15,000) 1,598,234 (7,758) 34,390 747,215 781,635 ‐ ‐ ‐ ‐ ‐ 297,325 308,989 7,730 ‐ (568,862) ‐ ‐ (70,663) (285,000) (310,481) (38,391) 126,482 781,635 908,117 Salesforce.com, inc Statement of Expected Cash Flows Fiscal year End Jan. 31 Operating Activities Net Income Adjustments: Accounts Receivable Deferred Commisions Prepaid Assets/other current assets Deferred Commisions noncurrent Capitalized Software net Other assets net Accounts payable, accrued expenses, other liabilities Deferred Rev Income taxes payable income taxes payable noncurrent deferred rev noncurrent other noncurrent liabilities Net cash flows from operating activities 2016E (120,161) 2017E 86,496 2018E 2019E 2020E 2021CV 410,910 2,172,892 3,838,954 4,486,114 196,721 (33,808) (119,615) (6,512) (4,734) 81,509 226,543 821,692 90,907 33,670 (12,566) 1,153,646 (467,477) (38,879) (454,489) (6,772) (119,861) (149,593) 273,058 1,027,115 24,870 18,699 248,885 442,051 (598,689) (44,711) (579,519) (7,043) (153,504) (191,581) 329,124 1,283,894 31,850 23,948 318,742 823,422 (637,461) (51,418) (712,646) (7,325) (163,445) (203,988) 289,809 962,920 33,913 25,498 (248,915) 1,459,835 (576,406) (59,130) (833,022) (7,618) (147,790) (184,450) 333,280 1,107,358 30,665 23,056 207,506 3,732,403 (179,497) (68,000) (870,508) (7,923) (46,023) (57,439) 102,206 339,590 9,549 7,180 (769,044) 2,946,206 Investing Activities Marketable securities current Marketable Securities noncurrent Property Plant and Equipment, net Goodwill Land and Building Improvements Held for Sale Restricted Cash Minority Interest Net cash flows from investing activities (111,060) (273,405) (295,842) 143,197 115,015 66,984 (355,111) (141,443) (348,202) (388,941) - (180,354) (443,992) (498,109) - 18,325 (860,261) 23,469 (1,098,986) (221,784) (545,986) (530,368) 24,988 (1,273,149) (259,247) (638,211) (479,570) 22,595 (1,354,432) (270,913) (666,930) (149,341) 7,036 (1,080,149) Financing Activities Short term debt Long term debt Common Stock and additional paid in capital Accumulated other comprehensive income Net cash flow from financing activites 685,346 133,038 (162,298) 26,029 682,115 66,519 411,380 1,215,441 1,693,340 205,690 526,846 1,556,592 2,289,128 263,423 14,980 1,657,399 1,935,802 7,490 (223,199) 1,498,655 1,282,947 (111,599) (232,947) 466,692 122,145 1,275,131 2,388,767 3,663,898 2,013,563 3,663,898 5,677,461 2,122,487 5,677,461 7,799,949 Net increase (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of year Cash and cash equivalents at the end of year 1,480,650 908,117 2,388,767 3,660,918 7,799,949 11,460,866 1,988,203 11,460,866 13,449,069 Salesforce.com, inc Common Size Income Statement Fiscal Years Ending Jan. 31 Revenues: Subscription and Support Professional services and other Total Revenues Cost of Revenues: Subscription and Support Professional services and other Total Cost of Revenue Gross Profit Operating Expenses: Research and Development Marketing and Sales General and Administrative Total Operating Expenses Income (loss) From Operations Investment Income Interest Expense Gain on Sales of Land and Building Improvements Other income (expense) Income (Loss) Before Benefit From (Provision for) income taxes ad noncontrolling interest Benefit from (provision for) income taxes Consolidated net income (loss) Less: net income attributable to noncontrolling interest Net income (loss) attributable to salesforce.com 2013 2014 2015 2016E 2017E 2018E 2019E 2020E 2021CV 94.05% 5.95% 100.00% 0.00% 16.20% 6.21% 22.41% 77.59% 0.00% 14.08% 52.92% 14.22% 81.22% ‐3.63% 0.64% ‐1.01% 0.00% ‐0.19% 93.95% 6.05% 100.00% 0.00% 17.49% 6.30% 23.79% 76.21% 0.00% 15.32% 53.26% 14.66% 83.24% ‐7.03% 0.25% ‐1.90% 0.00% ‐0.12% 93.30% 6.70% 100.00% 0.00% 17.21% 6.79% 23.99% 76.01% 0.00% 14.76% 51.31% 12.65% 78.72% ‐2.71% 0.19% ‐1.36% 0.29% ‐0.37% 93.30% 6.70% 100.00% 0.00% 17.00% 7.00% 24.00% 76.00% 0.00% 14.50% 50.02% 11.54% 76.06% ‐0.06% 0.16% ‐1.38% 0.00% ‐0.36% 93.30% 6.70% 100.00% 0.00% 17.00% 7.00% 24.00% 76.00% 0.00% 14.23% 48.70% 10.51% 73.44% 2.56% 0.13% ‐1.40% 0.00% ‐0.36% 93.30% 6.70% 100.00% 0.00% 17.00% 7.00% 24.00% 76.00% 0.00% 13.95% 47.36% 9.56% 70.87% 5.13% 0.11% ‐1.42% 0.00% ‐0.35% 93.30% 6.70% 100.00% 0.00% 12.00% 7.00% 19.00% 81.00% 0.00% 12.82% 43.13% 8.55% 64.51% 16.49% 0.09% ‐1.33% 0.00% ‐0.34% 93.30% 6.70% 100.00% 0.00% 10.00% 7.00% 17.00% 83.00% 0.00% 11.85% 39.30% 7.83% 58.97% 24.03% 0.08% ‐1.23% 0.00% ‐0.33% 93.30% 6.70% 100.00% 0.00% 8.00% 7.00% 15.00% 85.00% 0.00% 11.79% 38.73% 7.79% 58.32% 26.68% 0.09% ‐1.22% 0.00% ‐0.33% ‐4.19% ‐4.68% ‐8.87% ‐8.79% 3.09% ‐5.70% ‐3.97% ‐0.92% ‐4.89% ‐1.65% ‐0.11% ‐1.76% 0.93% 0.06% 0.99% 3.47% 0.23% 3.70% 14.92% 1.00% 15.92% 22.55% 1.51% 24.06% 25.22% 1.69% 26.91% 0.00% ‐8.87% 0.00% ‐5.70% 0.00% ‐4.89% 0.00% ‐1.76% 0.00% 0.99% 0.00% 3.70% 0.00% 15.92% 0.00% 24.06% 0.00% 26.91% Salesforce.com, inc Common Size Balance Sheet Fiscal Years Ending Jan. 31 Assets Current assets: Cash and cash equivalents Short‐term marketable securities Accounts receivable Deferred commissions Deferred income taxes Prepaid expenses and other current assets Land and building improvements held for sale Total current assets Marketable securities, noncurrent Property and equipment, net Deferred commissions, noncurrent Deferred income taxes, noncurrent, net Capitalized software, net Goodwill Other assets, net Restricted cash Total assets Liabilities Accounts payable, accrued expenses and other liabilities Deferred revenue Convertible .75% senior notes, net Income taxes payable Deferred income taxes Current portion of capita lease obligations Total current liabilities Term loan, noncurrent Inome taxes payable, noncurrent Deferred revenue, noncurrent Other noncurrent liabilities Minority Interest Total Liabilities Stockholders' equity: Common stock Deferred Stock Based Compensation Accumulated other comprehensive income (loss) Retained earnings (accumulated deficit) Total stockholders' equity Total liabilities, temporary equity, and stockholders equity 2013 2014 2015 2016E 2017E 2018E 2019E 2020E 2021CV 24.50% 3.95% 28.61% 4.67% 0.24% 4.13% 0.00% 66.09% 29.20% 19.82% 3.67% 0.63% 6.80% 50.14% 4.91% 0.00% 181.27% 19.20% 1.40% 33.43% 4.21% 0.00% 7.59% 0.00% 65.84% 11.85% 30.48% 3.77% 0.00% 11.84% 85.99% 15.07% 0.00% 224.83% 16.90% 1.62% 35.46% 4.19% 0.00% 5.22% 2.66% 66.07% 16.65% 20.95% 3.03% 0.00% 8.07% 70.39% 11.69% 2.14% 198.99% 34.95% 14.75% 28.26% 4.23% 1.03% 4.00% 0.27% 84.77% 28.68% 15.13% 2.60% 2.26% 5.13% 27.55% 5.75% 0.21% 172.08% 19.60% 58.97% 17.09% 0.00% 0.00% 0.00% 95.65% 0.00% 1.61% 2.11% 40.88% 17.30% 103.52% 22.95% 60.76% 14.05% 0.00% 0.00% 0.00% 97.77% 31.98% 0.00% 1.19% 244.37% 8.62% 149.54% 20.53% 61.17% 0.00% 0.00% 0.00% 0.00% 81.70% 25.51% 0.00% 0.65% 297.66% 0.00% 125.02% 19.55% 57.44% 11.60% 0.37% 0.10% 0.02% 89.09% 5.75% 0.80% 1.28% 61.52% 5.99% 102.30% 778.26% 0.00% 0.56% ‐3.64% 75.98% 1085.66% 0.00% 0.43% ‐8.43% 74.64% 1486.21% 0.00% ‐0.45% ‐11.27% 73.98% 500.58% ‐0.08% ‐0.03% ‐1.66% 69.54% 42.09% 3.90% 25.00% 3.42% 0.00% 9.82% 0.00% 84.24% 17.42% 20.80% 2.02% 0.00% 6.41% 43.45% 8.00% 0.00% 182.34% 0.00% 18.41% 59.00% 8.64% 0.00% 0.00% 0.00% 86.05% 22.00% 1.33% 1.00% 13.31% 0.98% 124.67% 0.00% 65.00% 0.00% 0.02% ‐7.35% 57.68% 51.15% 4.69% 25.00% 3.09% 0.00% 12.92% 0.00% 96.84% 17.66% 20.80% 1.65% 0.00% 6.41% 34.08% 8.00% 0.00% 185.44% 0.00% 17.41% 57.83% 8.63% 0.00% 0.00% 0.00% 83.87% 22.00% 1.33% 1.00% 13.31% 0.98% 122.49% 0.00% 65.00% 0.00% 0.02% ‐2.06% 62.96% 57.14% 5.44% 25.00% 2.89% 0.00% 15.73% 0.00% 106.20% 18.36% 20.80% 1.40% 0.00% 6.41% 27.71% 8.00% 0.00% 188.88% 0.00% 16.28% 54.08% 8.95% 0.00% 0.00% 0.00% 79.31% 18.00% 1.33% 1.00% 9.00% 0.98% 109.62% 0.00% 65.00% 0.00% 0.01% 14.24% 79.26% 71.83% 6.28% 25.00% 2.84% 0.00% 18.68% 0.00% 124.62% 19.71% 20.80% 1.24% 0.00% 6.41% 23.71% 8.00% 0.00% 204.49% 0.00% 16.01% 53.21% 7.70% 0.00% 0.00% 0.00% 76.92% 14.00% 1.33% 1.00% 9.00% 0.98% 103.23% 0.00% 65.00% 0.00% 0.01% 36.25% 101.26% 80.66% 7.63% 25.00% 3.13% 0.00% 23.09% 0.00% 139.51% 22.86% 20.80% 1.24% 0.00% 6.41% 22.69% 8.00% 0.00% 221.50% 0.00% 15.94% 52.96% 6.70% 0.00% 0.00% 0.00% 75.59% 12.00% 1.33% 1.00% 4.00% 0.98% 94.90% 0.00% 65.00% 0.00% 0.01% 61.59% 126.60% 181.27% 224.83% 198.99% 172.43% 182.34% 185.44% 188.88% 204.49% 221.50% Salesforce.com, inc Value Driver Estimation (in thousands) Fiscal Years Ending Jan. 31 NOPLAT Net Revenues Less: COGS Less: Research and Development Less: Marketing and Sales Less: General and Administrative Plus: Implied interest on Operating Leas EBITA Marginal tax rate Total income tax provision Plus: Tax shield on interest expens Less: Tax on interest or investment incom Less: Tax on any non‐operating income Plus: Tax shield on any non‐operating losse Plus: Tax shield on operating lease interes Total adjusted taxes Change in deferred taxes 2013 2014 2015 2016E 3,050,195 683,579 429,479 1,614,026 433,821 28,632 (82,078) 4,071,003 968,428 623,798 2,168,132 596,719 61,730 (224,344) 5,373,586 1,289,270 792,917 2,757,096 679,936 58,027 (87,606) 22.5% ‐28.7% 23.5% 25% 25% 25% 25% 25% 25% (142,651) 6,963 (4,401) ‐ 1,282 6,442 (132,365) 125,760 (22,160) 2,933 ‐ (1,635) (17,717) 87,181 (49,603) 17,211 (2,359) 3,672 1,339 13,636 (16,104) (7,535) 23,628 (2,660) ‐ 1,425 18,319 33,176 5,424 30,492 (2,820) ‐ 1,425 23,330 57,851 25,766 39,350 (2,989) ‐ 1,425 29,748 93,300 136,251 45,252 (3,168) ‐ 1,425 36,582 216,342 240,722 48,873 (3,358) ‐ 1,425 42,761 330,422 281,302 50,827 (3,560) ‐ 1,425 44,685 374,679 92875 26533 0 0 0 0 0 0 0 6,835,136 1,640,433 991,146 3,418,799 788,726 73,274 69,307 2017E 8,705,046 2,089,211 1,238,933 4,239,311 914,922 93,320 315,989 2018E 11,099,802 2,663,952 1,548,666 5,256,745 1,061,309 118,993 688,121 2019E 13,649,646 2,593,433 1,749,993 5,887,555 1,167,440 146,328 2,397,553 2020E 15,955,270 2,712,396 1,889,992 6,270,246 1,249,161 171,044 4,004,519 2021CV 16,673,257 2,500,989 1,965,592 6,458,353 1,299,128 178,741 4,627,937 NOPLAT 143,162 (284,992) (71,502) 36,130 258,139 594,822 2,181,211 3,674,098 4,253,258 Invested Capital Operating Current Assets: Normal Cash Accounts Receivable Deferred Commissions Prepaid Expenses and Other Assets Current Operating Assets 579,537 872,634 142,311 125,993 1,720,475 773,491 1,360,837 171,461 309,180 2,614,969 1,020,981 1,905,506 225,386 280,554 3,432,427 1,298,676 1,708,785 259,194 400,169 3,666,824 1,653,959 2,176,262 298,073 854,658 4,982,952 2,108,962 2,774,952 342,784 1,434,177 6,660,874 2,593,433 3,412,413 394,202 2,146,822 8,546,869 3,031,501 3,988,818 453,332 2,979,844 10,453,496 3,167,919 4,168,315 521,332 3,850,352 11,707,918 Non‐Interest Bearing Current Liabilities: Accounts Payable/Accrued Expenses Deferred Revenue Income Taxes Payable Current Operating Liabilities 597,706 1,798,640 ‐ 2,396,346 934,324 2,473,705 ‐ 3,408,029 1,103,335 3,286,768 ‐ 4,390,103 1,329,878 4,108,460 1,602,936 5,135,575 1,932,060 6,419,469 2,221,869 7,382,389 2,555,149 8,489,747 2,657,355 8,829,337 5,438,338 6,738,511 8,351,529 9,604,258 11,044,897 11,486,692 Net Operating Working Capital Plus: Net PP&E Plus: Capitalized Software Plus: Net Other Operating Assets Plus: Long term deferred commission Plus: Present value of operating lease (675,871) 604,669 207,323 149,748 112,082 28,632 (793,060) 1,240,746 481,917 613,490 153,459 61,730 (957,676) 1,125,866 433,398 628,320 162,796 58,027 (1,771,514) 1,421,708 438,132 546,811 169,308 68,472 (1,755,559) 1,810,649 557,993 696,404 176,080 80,796 (1,690,654) 2,308,759 711,497 887,984 183,123 92,108 (1,057,389) 2,839,126 874,942 1,091,972 190,448 110,529 (591,401) 3,318,696 1,022,733 1,276,422 198,066 121,582 221,225 3,468,037 1,068,756 1,333,861 205,989 133,741 1,758,282 1,450,731 872,916 1,566,364 2,492,817 4,049,629 5,346,098 6,431,608 Invested Capital 426,583 Core Value Drivers NOPLAT Beginning Invested Capital Return on Invested Capital (ROIC) 143,162 (284,992) (71,502) 36,130 258,139 594,822 2,181,211 3,674,098 4,253,258 437,928 426,583 1,758,282 1,450,731 872,916 1,566,364 2,492,817 4,049,629 5,346,098 32.69% ‐66.81% ‐4.07% 2.49% 29.57% 37.97% 87.50% 90.73% 79.56% NOPLAT Less: Change in Invested Capital Free Cash Flow (FCF) 143,162 (284,992) (71,502) 36,130 258,139 594,822 2,181,211 167,906 (11,345) 1,331,699 (577,815) 693,448 926,453 1,556,812 (24,743) (273,647) (1,403,201) 613,945 (435,309) (331,632) 624,399 NOPLAT Beginning Invested Capital ROIC WACC Economic Profit (EP) 143,162 (284,992) (71,502) 36,130 258,139 594,822 2,181,211 3,674,098 4,253,258 437,928 426,583 1,758,282 1,450,731 872,916 1,566,364 2,492,817 4,049,629 5,346,098 32.69% ‐66.81% ‐4.07% 2.49% 29.57% 37.97% 87.50% 90.73% 79.56% 8.00% 8.00% 8.00% 9.64% 9.64% 9.64% 9.64% 9.64% 9.64% 108,128 (319,118) (212,165) (103,743) 173,976 443,799 1,940,865 3,283,650 3,737,810 3,674,098 1,296,469 2,377,629 4,253,258 1,085,510 3,167,748 CV Growth of NOPLAT R&D CV Year Growth 6.00% 80.33 4.20% 4.30% CV Growth of NOPLAT 4.40% 4.50% 4.60% 88.34 90.08 4.70% 4.80% 4.90% 1.00% 66.71 69.71 73.03 76.71 80.82 85.44 90.67 96.64 103.51 111.53 9.00% 91.89 93.79 95.78 97.85 100.03 102.31 2.00% 66.43 69.42 72.71 76.38 80.47 85.07 90.27 96.21 103.06 111.04 9.16% 84.88 86.49 88.17 89.93 91.76 93.67 95.67 97.77 3.00% 66.15 69.12 72.40 76.05 80.12 84.70 89.88 95.79 102.61 110.55 9.32% 81.64 83.14 84.70 86.33 88.02 89.79 91.63 93.56 4.00% 65.87 68.82 72.09 75.72 79.78 84.33 89.49 95.37 102.16 110.06 9.48% 78.60 80.00 81.45 82.96 84.53 86.17 87.87 89.65 5.00% 65.58 68.53 71.78 75.40 79.43 83.96 89.09 94.95 101.70 109.57 9.64% 75.72 77.02 78.37 79.78 81.24 82.75 84.33 79.78 3.30% 3.60% 3.90% 4.20% 4.50% 4.80% 5.10% 5.40% 5.70% WACC 65.30 68.23 71.47 75.07 79.08 83.59 88.70 94.53 101.25 109.08 9.80% 73.06 74.28 75.54 76.85 78.21 79.62 81.09 82.61 65.02 67.94 71.16 74.74 78.74 83.23 88.31 94.11 100.80 108.59 9.96% 70.53 71.67 72.84 74.06 75.33 76.65 78.01 79.43 8.00% 64.74 67.64 70.85 74.41 78.39 82.86 87.92 93.69 100.35 108.10 10.12% 68.13 69.20 70.30 71.45 72.63 73.86 75.13 76.45 10.28% 65.87 66.87 67.90 68.97 70.08 71.23 72.42 73.65 9.00% 64.46 67.35 70.54 74.08 78.04 82.49 87.52 93.27 99.89 107.61 10.00% 64.18 67.05 70.23 73.76 77.69 82.12 87.13 92.85 99.44 107.12 11.00% 63.90 66.76 69.92 73.43 77.35 81.75 86.74 92.43 98.99 106.63 CV ROIC SGA Growth CV Year Marketing & Sales CV Growth 85.98 6.00% 7.00% 80.33 64.56% 69.56% 74.56% 79.56% 84.56% 89.56% 94.56% 99.56% 4.00% 72.37 72.71 73.00 73.26 73.49 73.69 73.87 74.03 79.78 0.40% 1.00% 1.60% 2.20% 2.80% 3.40% 4.00% 4.60% 5.20% 5.80% 4.10% 73.54 73.89 74.20 74.47 74.71 74.92 75.10 75.27 0.60% 83.36 83.23 83.09 82.95 82.81 82.67 82.54 82.40 82.26 82.12 4.20% 74.75 75.12 75.44 75.72 75.97 76.19 76.38 76.56 1.20% 82.67 82.53 82.40 82.26 82.12 81.98 81.85 81.71 81.57 81.43 4.30% 76.01 76.40 76.73 77.02 77.28 77.51 77.71 77.90 1.80% 81.98 81.84 81.71 81.57 81.43 81.29 81.16 81.02 80.88 80.74 4.40% 77.32 77.72 78.07 78.37 78.64 78.88 79.09 2.40% 81.29 81.15 81.02 80.88 80.74 80.60 80.47 80.33 80.19 80.05 4.50% 78.68 79.10 79.46 79.78 80.056 80.30 80.53 80.73 3.00% 80.60 80.46 80.33 80.19 80.05 79.91 79.78 79.64 79.50 79.36 4.60% 80.09 80.52 80.90 81.23 81.53 81.78 82.02 82.22 3.60% 79.91 79.77 79.64 79.50 79.36 79.22 79.09 78.95 78.81 78.67 4.70% 81.56 82.01 82.41 82.75 83.06 83.33 83.57 83.78 4.20% 79.22 79.08 78.95 78.81 78.67 78.53 78.39 78.26 78.12 77.98 4.80% 83.09 83.56 83.97 84.33 84.65 84.93 85.18 85.41 4.80% 78.53 78.39 78.25 78.12 77.98 77.84 77.70 77.57 77.43 77.29 4.90% 84.68 85.17 85.60 85.98 86.31 86.60 86.86 87.10 5.40% 77.84 77.70 77.56 77.43 77.29 77.15 77.01 76.88 76.74 76.60 5.00% 86.34 86.86 87.30 87.69 88.04 88.34 88.62 88.86 6.00% 77.15 77.01 76.87 76.74 76.60 76.46 76.32 76.19 76.05 75.91 6.60% 76.46 76.32 76.18 76.05 75.91 75.77 75.63 75.50 75.36 75.22 CV Growth 79.28 Salesforce.com, inc Weighted Average Cost of Capital (WACC) Estimation Cost of Equity Risk Free Rate Equity Risk Premium Beta Cost of Equity 2.62% 5.15% 1.42 9.93% Cost of Debt YTM 5.38% Capital Structure Weights Shares outstanding Current Price Market Value of Equity 624148 $75.73 47266728 LT Debt ST Debt PV of Operating Leases Book Value of Debt 1,370,692 Total Firm Value (E+D) $ 48,695,447 Weigth of Equity Weigth of Debt Tax Rate Weighted Average Cost of Capital 58,027 $1,428,719 97.07% 2.93% 25.00% 9.64% Salesforce.com, inc Discounted Cash Flow (DCF) and Economic Profit (EP) Valuation Models Key Inputs: CV Growth CV ROIC WACC Cost of Equity 4.50% 79.56% 9.64% 9.93% Fiscal Years Ending Jan. 31 DCF Model NOPLAT Continuing Value (CV) WACC CF to Discount Period PV (CF) 2016E 2017E 2018E 2019E 2020E 2021CV ‐71502 36130 258139 594822 2181211 3674098 4253258 78043978 613945 1 559956 ‐435309 2 ‐362115 ‐331632 3 ‐251612 624399 4 432077 2377629 5 1500610 78043978 5 49256464 36130 258139 594822 2181211 3674098 4253258 72697880 ‐103743 1 ‐94620 173976 2 144723 443799 3 336714 1940865 4 1343057 3283650 5 2072434 72697880 5 45882342 9.64% 51135381 0 87312 0 1370692 58027 2122 49791852 624148 79.78 ‐71502 9.64% 1450731 Value of Operating Assets Add: Excess Cash Add: Short‐term marketable Securities Less: Short‐term Debt Less: Long‐term Debt Less: PV of Operating Leases Less: PV of ESOP Value of Equity Shares Outstanding Intrinsic Value of Stock Today Next FYE Last FYE Days in FY Days to FYE Elapsed Fraction Adjusted Stock Price 1.42 2015A Value of Operating Assets Add: Excess Cash Add: Short Term Marketable Securities Less: Short Term Debt Less: Long‐term Debt Less: PV of Operating Leases Less: PV of ESOP Value of Equity Shares Outstanding Intrinsic Value of Stock EP Model NOPLAT Continuing Value WACC EP to Discount Discount Periods PV (EP) Beginning invested capital Beta 51135381 0 87312 0 1370692 58027 2122 49791852 624148 79.78 4/19/2016 12/31/2016 12/31/2015 366 110 0.301 82.08 Salesforce.com, inc Dividend Discount Model (DDM) or Fundamental P/E Valuation Model Fiscal Years Ending Jan. 31 EPS Key Assumptions CV growth CV ROE Cost of Equity Industry average payout ratio Future Cash Flows P/E Multiple (CV Year) EPS (CV Year) Future Stock Price Dividends Per Share CV Price Period to Discount Discounted Cash Flows Intrinsic Value 2016E 2017E 2018E 2019E 2020E 2021CV ‐0.19 0.14 239% 0.66 79% 3.47 81% 6.12 43% 7.14 14% 4.500% 21.252% 9.933% 1.29% 14.51 7.14 103.57 ‐0.00248 0.001784 0.008464 0.044705 0.078891531 1 2 ‐0.00226 0.001476 $ 64.59 3 4 0.00637 0.030608 $ 103.57 5 5 0.04913489 64.50463763 Salesforce.com, inc Relative Valuation Models Ticker ORCL SAP‐DE N IBM Company Oracle SAP Net Suite IBM CRM Salesforce.com, inc Implied Value: Relative P/S (EPS15) Relative P/S (EPS16) PEG Ratio (EPS15) PEG Ratio (EPS16) Price $41.16 $79.49 $69.25 $152.52 Sales 2015E $38,226,000 $20,800,000 $741,150 $81,740,000 $75.73 $8.61 $ 39.02 $ 46.22 $ (28.25) $ (34.85) Sales 2016E $36,920,000 $21,840,000 $961,500 $78,140,000 Average P/S 2015 4.6 4.0 7.7 1.8 4.5 P/S 16 4.3 4.0 6.7 1.9 4.2 Est. 5yr EPS gr. 7.8 6.9 45.6 7.3 PEG 15 0.59 0.58 0.17 0.25 0.4 PEG 16 0.55 0.58 0.15 0.26 0.4 $10.94 6.8 7.2 (8.3) (0.8) (0.9) Salesforce.com, inc Key Management Ratios Fiscal Years Ending Jan. 31 2013 2014 2015 2016E 2017E 2018E 2019E 2020E 2021CV 0.69 0.60 0.25 0.30 0.67 0.55 0.22 0.21 0.81 0.66 0.27 0.23 0.81 0.70 0.19 0.42 0.98 0.83 0.06 0.53 1.15 0.96 0.09 0.67 1.34 1.10 0.13 0.79 1.62 1.34 0.30 1.02 1.85 1.50 0.23 1.17 Activity or Asset‐Management Ratios Receivables Turnover Net Credit Sales / Average Accounts Receivable Total Assets Turnover Revenues / Total Assets 3.50 0.55 2.99 0.44 2.82 0.50 4.00 0.55 4.00 0.55 4.00 0.54 4.00 0.53 4.00 0.49 4.00 0.45 Financial Leverage Ratios Debt to Equity Ratio Debt Ratio Interest Coverage 1.36 0.53 3.58 2.00 0.43 3.71 1.69 0.41 1.99 2.36 0.49 0.04 2.16 0.47 ‐1.83 1.95 0.45 ‐3.62 1.38 0.42 ‐12.44 1.02 0.38 ‐19.61 0.75 0.34 ‐21.88 77.59% ‐4.89% ‐11.67% 76.21% ‐2.54% ‐7.64% 76.01% ‐2.46% ‐6.61% 76.00% ‐0.96% ‐3.23% 76.00% 0.54% 1.72% 76.00% 2.00% 5.88% 81.00% 8.43% 20.08% 83.00% 11.77% 23.76% 85.00% 12.15% 21.25% 0 0 0 0 0 0 0 0 0 Liquidity Ratios Current Ratio Quick Ratio Operating Cash Flow Ratio Cash Ratio Current Assets / Current Liabilities (Current Assets ‐ Inventories) / Current Liabilities Cash Flows from Operations / Current Liabilities Cash and Cash Equivalents / Current Liabilities Total Liabilities / Total Stockholders' Equity Total Debt / Total Assets Profitability Ratios Gross Profit Margin Return on Assets Return on Equity (Revenue ‐ COGS) / Revenue Net Income / Total Assets Net Income / Shareholders' Equity Payout Policy Ratios Dividend Yield Annual Dividends per Share / Price per Share Present Value of Operating Lease Obligations (2015) Present Value of Operating Lease Obligations (2014) Present Value of Operating Lease Obligations (2013) Fiscal Years Ending Jan. 31 Operating Leases Fiscal Years Ending Jan. 31 Operating Leases 2016 2017 2018 2019 2020 Thereafter Total Minimum Payments Less: Interest PV of Minimum Payments 107343 101527 79074 47126 44423 119791 499284 82232 417052 2015 2016 2017 2018 2019 Thereafter Total Minimum Payments Less: Interest PV of Minimum Payments 196514 189757 160521 129733 119027 587528 1383080 303513 1079567 Capitalization of Operating Leases Capitalization of Operating Leases Pre‐Tax Cost of Debt Number Years Implied by Year 6 Payment Year 1 2 3 4 5 6 & beyond PV of Minimum Payments 5.38% 2.7 PV Lease Payment Year 107343 101527 79074 47126 44423 44423 101867.6 91433.7 67580.4 38221.7 34191.6 83757.1 417052.2 1 2 3 4 5 6 & beyond PV of Minimum Payments Fiscal Years Ending 2014 2015 2016 2017 2018 Thereafter Total Minimum Payments Less: Interest PV of Minimum Payments 151347 140249 131439 126099 124329 912952 1586415 437941 1148474 Capitalization of Operating Leases Pre‐Tax Cost of Debt Number Years Implied by Year 6 Payment Lease Commitment Present Value of Operating Lease Obligations (2012) Operating Leases 5.38% 4.9 Lease Commitment PV Lease Payment 196514 189757 160521 129733 119027 119027 186490.2 170892.4 137188.9 105220.4 91613.1 388161.7 1079566.7 1 2 3 4 5 6 & beyond PV of Minimum Payments 2013 2014 2015 2016 2017 Thereafter Total Minimum Payments Less: Interest PV of Minimum Payments 124247 103753 71787 63327 54391 250315 667820 135127 532693 Capitalization of Operating Leases Pre‐Tax Cost of Debt Number Years Implied by Year 6 Payment Year Operating Leases Fiscal Years Ending 5.38% 7.3 Lease Commitment PV Lease Payment 151347 140249 131439 126099 124329 124329 143627.0 126306.2 112334.1 102273.1 95694.0 568239.5 1148473.8 Pre‐Tax Cost of Debt Number Years Implied by Year 6 Payment Year 1 2 3 4 5 6 & beyond PV of Minimum Payments 5.38% 4.6 Lease Commitment PV Lease Payment 124247 103753 71787 63327 54391 54391 117909.4 93438.4 61352.6 51361.6 41863.8 166766.9 532692.7