STUDENT SERVICES DIVISION ANNUAL REPORT 2008-09 Mr. Sedgwick Harris
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STUDENT SERVICES DIVISION ANNUAL REPORT 2008-09 Mr. Sedgwick Harris
STUDENT SERVICES DIVISION ANNUAL REPORT 2008-09 Mr. Sedgwick Harris Vice President Table of Contents Division of Student Services……………….……………….…….2-3 Admissions and Registration……………..……………………….4-6 Academic Advising and Retention………..……………………..7-10 Athletics………………….………………………….………….11-12 Core Values………………………………..………………………13 Disability Support Services………..……………………………....14 Dual Credit………………..……………….……………………….15 Financial Aid…………..….………….………………………...16-17 Student Life……….……………………………….………………18 Student Recruitment …………………………….……………...19-20 Volunteering and Events…………….……………………….….21-23 Wellness Programs & Fitness Center ……………….………….24-25 1 DIVISION OF STUDENT SERVICES STATEMENT OF PURPOSE The Division of Student Services is an integral partner in the teaching-learning process. Growth in the intellectual, physical, psychological, and social lives of all students are encouraged by actively promoting positive interaction among students, the academic community, and the college environment. 2008-09 GOALS AND OBJECTIVES 1. GOAL: Review institutional scholarship policies. Explore the benefits of limiting the number of credit hours which recipients may utilize in an effort to expand the number of students who receive scholarships. OUTCOME: After reviewing the policy we found that there were no limitations of the number of credit hours that could be taken. We are now enforcing that all students on scholarships be limited to 18 credit hours. 2. GOAL: Conduct surveys and student focus group meetings to identify needs and student financial customer service issues. OUTCOME: Over the past two semesters we have successfully conducted two student satisfaction surveys. One was developed by the faculty and staff of the college the other is a nationally used in order provide the college bench marking data for our AQIP report. 3. GOAL: Promote financial aid opportunities to sophomore and juniors in high school and their parents. OUTCOME: The financial aid department has provided several different opportunities for students and their parents to gain additional knowledge on the financial aid process. FASFA workshops were offered at local area high schools, special parent groups, College Goal Sunday, College Night, and FASFA Friday. We have also made an effort to reach out to the educational centers to provide seminars in person and via distance learning. 4. GOAL: Develop assistance in Success Center to help students compose scholarship applications, letters and provide sample reference letters. OUTCOME: With the Career Services Specialist we have been able to provide students with these services plus more. They not only receive help with scholarship searches and applications;, additionally, they get resume writing, mock interviewing and presentation skill building experience. 2 CONCERNS Concerns: There are three major concerns reflected throughout the division and they are: Staffing needs. Continue to build process and procedure for the Student Services Division. Building new athletic programs that are respected by the college community and the district. Recommended Action: Continue to work with staff on meeting the needs that will make them successful. Review the entire staffing request and prioritize them in order to meet the most urgent request first. We have several process and procedures that we can continue to build on and improve. Developing committees within the division to concentrate on developing these seems to be the best solution. The Athletic Department will become more accountable for the student-athlete academic development as well as their athletic progress. 3 Admissions & Registration Major Accomplishments: Redesign of Registrar position A comparison of the task assignments to the job descriptions for the KC Registrar and the Coordinator of Student Records culminated in the creation of new position descriptions that more effectively meet the needs of the students, the College, and the department. Thus the Registrar and the Coordinator of Student Records job descriptions were retired in the 20082009 academic year and replaced with a Registration Technician reporting to a Manager of Records and Registration, that in turn reports to the Director of Admissions and Registration. The new job descriptions and reporting structure were also deemed to be a more effective configuration to support the requirements of the Colleague software implementation in the current KC environment. Created and implemented Education Center staff training In keeping with the KC’s One-College Concept, an Education Center Training Manual was created that includes information on applying to KC, registering students, keeping students records current, dropping and withdrawing from classes, sending transcripts, and graduation applications. An initial training session was held with staff at each education center and the Crisp Center. Annual refresher sessions were held in June and early July 2009 along with special sessions for new education center staff to ensure that students at our education centers are well served. Improved Special Saturday Registrations Begun in the 2007 -2008 academic year, special Saturday registration events were also conducted prior to the start of each semester in the 2008 – 2009 academic year. The events continue to be well received by the public and our emphasis on continuous improvement in the department has resulted in some changes to better serve our students. One example, though counterintuitive, was the determination that offering a free bus service from Centralia to the campus was not necessary. In spite of intensive internal and external advertising students evidently did not see this offering as being of great value and did not take advantage of it. On the other hand, the availability of walk-in advising proved to be extremely popular. Students, both new and returning, were willing to risk the ―wait time‖ inherent in a walk-in advising situation to meet with an advisor. It is, however, reasonable to assume that part of the walk-in advising traffic seen during Saturday registrations is driven by the limited number of advising appointments available during regularly scheduled business hours, due to a staffing shortage in advising. Administered Summer Scholarship The Summer Scholarship opportunity was extended to area high school students entering their sophomore, junior, or senior year in a recognized in-district high school, again for Summer 2009 classes. Students approved for the 2009 Summer Scholarship Program are eligible to receive a tuition waiver for one course, up to four credit hours plus up to $100 in course fees for that course. To date scholarships for 728 credit hours have been awarded totaling more than $62,000. 4 Submitted Admissions Program Review An ICCB Combined Program Review and PQP Report were submitted for Student and Academic Services. As required, information regarding student demand, cost effectiveness, and quality improvements were included. The development and implementation of a new reporting structure to allow greater emphasis on student services was also highlighted. Major concerns/Issues at KC Staffing Student advising is an area that receives national attention when studying student satisfaction. Although advising is not an area that is directly under my control, the shortage of advisors has a direct effect not only on customer service, but on my staff as well. The Enrollment Specialists are often required to serve as quasi-advisors because there are simply not enough advising appointment slots available to meet student demand. Therefore, I recommend that the advising staff be increased to meet not only the demand for scheduled appointments but also to address walk-ins and advising for special programs. Staff Turnover Like most community colleges in the United States, KC is experiencing a high rate of staff turnover. Whether the root cause is simply an aging population or some other less obvious reason, the effect can still be hugely expensive and disruptive to the quality of service provided by the organization. I recommend that an analysis of staff turnover be performed that includes the last five years and the next five years. An analysis that includes known turnover opportunities such as retirement will allow the organization to focus on succession planning. An accompanying change to our hiring practice that would allow for cross training whenever possible would also be prudent. Maintaining and Upgrading Skills While there seems to have been a high level of organizational and financial support for the initial implementation of the Datatel software, there does not seem to be an organizational understanding that the ―implementation‖ is never really over. The approval of funds for an initial software purchase requires additional funds for on-going training and software support for as long as that software is in use. Establishment of a permanent discrete fund dedicated to maintaining and upgrading the skills necessary to support organizational needs is critical to KC’s ability to serve its students is needed. 5 Changes to Benefit KC: Welcome Center Redesign The current location of the Welcome Center Desk is not conducive to effective communication with visitors to our campus that use the main entrance. The importance of Proxemics, the effect of physical space on communication, has been well documented. Because the distance between the Welcome Center Desk and the door exceeds what Edward T. Hall [Hall, E. T. (1969). The hidden dimension, Garden city, NY: Doubleday.] refers to as ―Social Distance‖, it is difficult for staff at the desk to easily engage visitors. Moving the switchboard staff closer to the door would allow them to more easily engage visitors and therefore have a positive effect on the level of service provided to both internal and external customers. Switchboard Staffing The old adage about having ―only one chance to make a first impression‖ may be old, but it is still true. Organizations should have their most experienced, mature, and professional staff interfacing with callers and visitors. The first exchange between the staff and the visitor to campus sets the tone for the experience with the organization. Therefore, I suggest that a full time, permanent switchboard operator position be reinstated. 6 ADVISING & RETENTION SERVICES Advising This year the department worked to build upon what had been the previous year, and what was a new goal or priority. Throughout the calendar year the need for advisors increased as the number of students on the main campus and education centers changed needs and an increase of advisement. Proposals to increase the number of advisors have been sent to the VP of SS to plan for the retirement of Willie Harris and the need to fix the current advisement deficits. The Advising Coordinator, Steve Cox; Vice-President, Tim Hood; and Dean of Community Education and Relationships, Tonya Odum, worked to build relationships with the university alliance connections. Mr. Cox also works with additional public and private four-year institutions across the state. Representatives from various institutions visited Kaskaskia College throughout the year as well as attended a transfer fair in September. This fair allowed students, faculty and staff to interact. Mr. Cox also participated in the development of an inverse degree with Greenville College. Within this office a change in dissemination of transfer institution information was reformed for easy retrieval. Currently the information is located outside of the Advising Offices so that anyone can access the files without interrupting and appointment or meeting. The Polycom units have been placed into Willie Harris and Steve Cox’s offices for training and working with students at education center sites. This and a new advising handbook and training were created for use with main campus and off campus advisors as well as education center coordinators. Additionally, management of Academic Advising through intake forms and a campus wide documentation system have been implemented. These techniques will assist advising to provide consistent information for students as well as provide a safety net for disagreement in advising appointments and advice. Advising has been working to accommodate incoming freshman for the fall and summer semesters. Some of the assistance has been provided to Amy Troutt and Cheryl Boehne as they go to each district high school. Additionally in Advising, effective May 20, Bess Wesling was moved from her office in the Success Center into HB-104 in the Enrollment Center. Mrs. Wesling will have time available to take on a more active role in advising the general student population in addition to her current duties advising transitional GED students and coordinating the GED Scholarship program. Moving Bess into the advising area helps consolidate advisement services and staff within the Student Services area and will aid in communication and advising services support. The Academic Advising Office presented a Transfer Fair on Monday September 22, 2009. This fair allowed students, faculty and staff to interact with institutions that were providing transfer information. This same day, Academic Advisors were able to meet with transfer specialists from the PICU. Advisors from the state institutions had also come during July to update advisors. Advisors were trained on CAS the first week of July and have not been updated further due to Program changes with the CAS system. 7 Career Services Kaskaskia College is a true believer in providing work experience to help mold the futures of our youth in the workplace. Kaskaskia College has partnered with several agencies in the area to provide Summer Youth positions these counties are Clinton, Marion, Fayette, Washington, and Bond. Kaskaskia College has signed an agreement, to provide these positions to area youths, with C.E.F.S. and the Employment and Training Department in Bond County. Mrs. Blythe, the Career Services Coordinator, has been spearheading the project. Each youth is in need of valuable work experience. They have been referred to Southwestern Illinois Worknet of Washington County, the One- Stop Center in Mt. Vernon, and The Mid-American Workforce Investment Board to understand the opportunities provided them as well as some training. Youth workers are to work from June 1st through the end of August at 30-32 hours per week. All of the agencies contacted are very grateful that Kaskaskia is offering 19 positions throughout the campus. Wendy Blythe has also worked with the Kaskaskia College Even Start program participants by providing tips on the do’s and don’ts of job interviews and performing 15 mock interviews. Throughout the year the Career Services Coordinator has assisted a number of students, alumni, and community members with resumes and cover letters. Many past and current students have come into the office to discuss job search techniques. Job searches on a daily basis using internet and community contacts. Posting of these openings are located on two job boards and in the Job Book in the Success Center while information is provided to the Kaskaskia College instructors. She has also worked with Art Borum to interact with regional businesses for promotion of College’s training opportunities. Two job fairs were presented: 1 for Allied Health and another for general employment. Workshops were presented to prepare students for the fairs. A second Spring Job Fair for Kaskaskia College and the community was held on Tuesday, March 24 from 10:00a.m. to 1:00p.m. in the college gymnasium. There were 29 employers who attended with regional position openings. The employer evaluations indicated that the event was well coordinated. Career Services sponsored several events throughout the year. Workshops on Applying for Employment/Creating, Revising a Resume/ and Preparing for the Interview, Application Advise. These were presented at the Resource/Job Fair the City of Centralia, in conjunction with City of Centralia, Illinois Department of Employment Security, and Crossroads Workforce Centers. Success Center This year there was a struggle to maintain the budget for tutoring and expand the testing and career services budgets at the same time. The need to hire a staff member for Testing and additional professional and student tutors were need in a large variety of subjects and locations throughout the College’s district. Dr. Underwood extending the tutoring budget so more students may receive the tutoring they needed. This extension included allowing us to build more hours into the professional tutoring through Bill Broda and Cynthia Weber. One way we expanded services to the education centers was through the Polycom units. Student and professional staff were training to utilize the 8 equipment. This supplemented the use by the academic advising offices and the financial aid department. Within the Success Center was a drive to cultivate a positive direction for Student Athlete Success Program including better communication with coaches, more quality monitoring of study tables & tutoring, attendance and grade checks. Student Athlete Success Program has implemented new forms for attendance and grade monitoring. These forms are going to the department so the students are directed to needed tutoring and/or resources; alert coaches of struggling students, and those who are not working toward success. Study Tables have been different this semester because of the changing needs of the teams based on the competition schedules. The Success Center presented several workshops throughout the year. Topics included: Time Management, Stress Management, Citing Sources in APA and MLA Styles and Paraphrasing. Each presentation is in the process of being taped for viewing thru the College’s website. This will allow students to receive assistance on their own time and their own location. Continue to build the Early Alert Program into a retention tool for all education centers and campuses, all students’ types of needs. Early Alert Referral Forms have been in place for the semester and there have been a few dozen that were completed fairly rapidly within the campus. More forms were needed to be printed per the request of the instructors. Sandra Neabuhr has been working to contact the students and assist them in correcting behaviors, providing guidance toward assistance New Student Orientation Advising and Retention Services has been working to build a more holistic New Student Orientation (NSO) program. In following with the one college concept, we decided to reframe the program to reflect the diverse needs and expanding geographical population with whom we work. Beginning the Fall 2009 semester, students will have three different options to attend NSO. First, we have a hybrid course that allows students to attend a half-day format and the complete the coursework on-line. This format introduces students to their choice of Education Center or the Main Campus, as well as the world of on-line education. The on-line component is becoming increasingly more important as more instructors rely on it for communication with students. The second option for students is to take the course entirely on-line. The course, as all three types, utilizes the same syllabus and allows the student to view presentations through the internet. This format has a scattered start date to allow those who register later in the summer. Our third option is a semester long course that meets once per week for an hour. These classes are designed to support students each week and empower them to succeed through regular interact. All incoming freshman athletes will be assigned a section of this course. These courses all have student mentors who have excelled in academics, civic, campus and/or community service. These students will be able to reinforce the importance of the course topics including: classroom success tips, critical thinking, communication, stress and time management, fiscal and internet responsibility, living within a diverse world and healthy lifestyles. The changes to the New Student Orientation program should support students as they begin their relationship with Kaskaskia College and take them through completion of their college and career goals. 9 The second option for students is to take the course entirely on-line. The course, as all three types, utilizes the same syllabus. These courses all have student mentors who have excelled in academics, civic, campus and/or community service. These students will be able to reinforce the importance of the course topics including: classroom success tips, critical thinking, communication, stress and time management, fiscal and internet responsibility, living within a diverse world and healthy lifestyles. The changes to the New Student Orientation program should support students as they begin their relationship with Kaskaskia College and take them through completion of their college and career goals. Perkins Project The month of May for the Perkins Office was filled with tying up loose ends and making any final changes to reports. A large amount of time was focused on helping students succeed with the help of our reimbursement program. If students meet the requirements given to them at the beginning of the semester, they will qualify for a reimbursement of their books and /or transportation. At the end of the semester student’s grades are checked to verify that they have met the requirements for the reimbursement. After that is verified, the appropriate documentation is sent to the business office and gets the checks to the student within 5-7 business days. Scott Wernsmann, the Perkins Project Coordinator, conducted a series of ASE testing and Cisco Certification testing for students within the automotive and computer departments respectfully. The department also worked on the occupational graduate follow-up surveys. These are surveys that are given to students 6 months after their date of graduation. They are to complete a short survey and send the form back, elaborating on what they are doing at that time in their life (post-grad). The information is compiled for further research. Victoria Harvey, the Perkins Assistant, presented workshops to participants and performed research throughout the year. The department hosted a Fall and a Spring Advisory Board Meeting for each of the career and technical programs. The fall meetings were held in the student center and the Crisp facility. The Spring meeting was held in the Lifelong Learning Center. Ten programs had their advisory board meetings on that evening with all most 80 people in attendance. Invitations were also sent for the Crisp Technology Center Advisory Board Meeting for another date. The following programs will be involved in the Crisp Advisory Board Meeting: Carpentry, Industrial Electricity, Industrial Technology and Welding. 10 Athletics 2 Academic All-American Teams – Baseball, & Volleyball KCSA continued success and support of KC athletics o Hospitality Room o Junior High Shoot-out o Annual Par 3 golf tournament o Contribution to the Sports & Wellness Campaign o Two meals for all student athletes o Concessions at athletic events o Free camps and clinics for members of the Kids Club Distribution of the Annual Thanksgiving Baskets over 100 distributed Balloon fest volunteers Murray Center Games volunteers Summer camps held in soccer, basketball, volleyball, softball, baseball Alumni baseball event Hosted two games of the Centralia Holiday tournament Every scholarship student athlete complete volunteer hours Women’s Golf Academic All Americans – Marci Blumhorst, Kristine Droste, Nicole Langenfeld, Alison May, and Kaitlin Young Region XXIV 5th place – Alison May Increase team roster with three new athletes Volleyball Academic All American Team Academic All Americans o Wendi Jo Harre o Ekaterina Kalinina o Lindsay Meadows o Krystal Hogue o Maribel Guerrero All Conference o Maribel Guerrero o Krystal Hogue All Region o Ekaterina Kalinina Success Stories o Krystal Hogue-Missouri Valley College Men’s Basketball GRAC All-Conference 2nd Team Jordan Lee Ryan Harris GRAC All-Region 2nd Team Jordan Lee Baseball Academic All-American Team Academic All-Americans – Logan Mahon, Wade Koester, Stephen Hefler, Bo Kinder, Scott Pedersen All-Conference – Logan Mahon, Wade Koester, Anthony Even All-Region – Logan Mahon, Anthony Even, Anthony Hecht All-American – Anthony Even Final Record 36-11 GRAC Record 19-5 Won 1st GRAC title in 21 years 10 Players moving on to 4-Year programs(6-Div. 1/ 2-Div. 2/2-NAIA) Women’s Soccer Academic All American Team Phi Theta Kappa Inductees o Sara Wilken o Sarah Lambird o Sarah Borries 11 o Morgan Hatt o Tiffany Hilmes All Region Selections o Ansley Murphy o Sarah Lambird Success Stories o Katy Walton received an athletic scholarship Lyon College Women’s Basketball All Conference o Whitney Williams (Conference Co-Player of the year) o Sad’a Ray All Region o Sad’a Ray o Whitney Williams o Kelly Albers All-American o Whitney Williams (2nd Team) Success Stories o Sad’d Ray-UNC –Pembroke o Kelly Albers-Lindenwood University o Erica Lewis-Western Illinois University o Lindsey Davis-Mid-Continent University Cheerleading o Assisted with the 1st annual KCSA Cheerleading Competition. o First place finish in All-Girl Stunt Group competition. o First place finish in Partner Stunt competition. o 2nd KC cheerleader to receive a Division I Cheerleading scholarship came from this year’s squad – Derrick Gluck. 12 Core Values 101 Major Accomplishments Recruitment of new student members through campus and high school recruitment efforts. Eleven members formed the Core Values 101 Team. Eight hours of Ethical Decision Making Training Completed by all members during the fall semester. Represented KC at 2008 ICCA Leadership and Core Values Institute. Core Values 101 Student Rep. served on student panel facilitated by Rushworth Kidder. Revised current presentation format to include more audience participation and feedback. Provided presentations to several audiences on campus and within the KC district. Audiences included: Kaskaskia College Leadership Institute Audience, KC employees via staff development opportunities, Nashville High School Jobs for Illinois Graduate Students, Salem High School PCCS Juniors. Sponsors met with the team one hour a week to develop and rehearse for presentations. Eight members received 1 credit hour per semester for HUMA 199. Three new members were recruited late in the spring semester. Successful transition of new Co-Sponsor. New Initiatives for FY 2010 Recruitment and training of new student participants. Six of the eleven members will continue to be a part of the team for 09-10. We also plan to further expand audiences experiencing the Core Values 101 presentations to include previous venues and new opportunities within the KC campus and district. Shift focus to include 8th grade audiences. This program has previously focused on HS audiences, but expanding to include Jr. High audiences can be highly effective to introduce new concepts in ethical decision making at an earlier and more influential age. This will also introduce them in a new aspect to KC and increase contact with current KC students to positively affect recruitment/outreach efforts. Develop a new curriculum that can be used to satisfy requirements under Health and Personal Development and replace HUMA 199. Possible Training of Co-Sponsor through the Institute for Global Ethics to be a certified trainer. 13 DISABILITY SUPPORT SERVICES Major Accomplishments: Sixty-three students were registered with the Disability Support Services Office. This was an increase of 20 students from the previous year. Thirty-seven new students have been advised and enrolled in classes for the fall 09 semester. IEP meetings for exiting senior high school students who had an interest in attending KC were attended by the DSS Coordinator. Schools who participated included Centralia, Carlyle, Nashville, Vandalia, Mulberry Grove and Bond County. A new website was developed for the Disability Support Services. The number of students with a disability enrolling in colleges has increased not only at KC but also nationwide and the trend will continue. The College is bound by law to provide support services to these students in order for them to succeed at the post secondary level. As this number increases, we need to be looking at what services we are providing, what services we should be providing that we are not, what are the needs of these students and how do we best serve them. One example would be a retention plan for tracking these students throughout each semester until they have reached their goal. 14 Dual Credit Registration of dual credit courses for the Fall 08 semester took place between August 21 and August 29 at 14 high schools. o 1302 high school students (unduplicated headcount) completed 4821 credit hours. o Tuition and fee savings totaled $351,933. Registration of dual credit courses for the Spring 09 semester took place between January 8 and January 27 at 17 high schools. o 2111 high school students (unduplicated headcount) completed 14,290 credit hours. o Tuition and fee savings totaled $1,043,170. Total students completing a dual credit course in 2008-2009 was 3413 (unduplicated headcount) earning a total of 19,111 credit hours at a savings of $1,395,103 in tuition and fee costs. New dual credit courses were approved at three high schools in the areas of culinary arts, health occupations and history. Asset testing was provided at various high schools who offer dual credit in math and/or English for students to meet the placement requirements of these courses. The College Now program which began with Sandoval High School in 2007-2008 extended to Odin High School for the 2008-2009 school year. This program offered senior students the opportunity to take Career & Technical Education courses not offered at their home school. o Seven students from Sandoval High School and two students from Odin High School enrolled for the fall semester. Eight of the nine returned for the spring semester. o CTE Programs chosen by the students included Auto Collision, Auto Technology, Criminal Justice and Welding. o The eight students earned a total of 106.5 credit hours. They also received high school CTE credit. o Tuition and fees were paid by the Federal Perkins Grant for a total savings was $10,441. The College submitted an Intent to Apply application in December 2008 to the National Alliance for Concurrent Enrollment Partnerships; however, it was determined in July 2009 to waive the intent application until further progress was made on meeting the standards of NACEP. Also, the State of Illinois has passed the Dual Credit Quality Act which we will need to address and adhere to foremost. o Progress was made toward meeting the standards of NACEP with on-site visits being made by KC faculty with dual credit high school faculty. Syllabi were reviewed to ensure learning outcomes are being met. Assessment tools were discussed along with first day handouts. o Forms for new dual credit courses and instructors were implemented for the approval process. o A draft student guidebook has been developed and will be shared with the high school counselors at the beginning of the 2009 school year for the input. The guidebook will be distributed to all dual credit students each year. 15 Financial Aid Major Accomplishments The members of the Financial Aid Office recognize that their daily work contributes to the College’s mission of life-long student learning to provide quality comprehensive education. As financial aid professionals, we are committed to helping our students find the resources to accomplish their educational goals. During the past year, two new sources of federal aid have been added to Kaskaskia College’s approved programs, the federal Teach Grant and the William D. Ford Direct Loan Program. Our students will see the benefits from this work when they are fully implemented for the Fall 2009 semester. A key goal during the past year was to increase awareness of financial aid opportunities within our district by conducting outreach activities. Our initial goal was to increase these activities by 20%; when the final count was in, we conducted over thirty financial aid workshops off-site. We accomplished this by facilitating FAFSA Workshops at local high schools, our own Education Centers, and even the correctional center. In addition to the off-campus activities, we conducted FAFSA Friday workshops on campus, offered financial aid information sessions during College Night, expanded office hours to include the 3rd Saturday of each month, and conducted two FAFSA training sessions for high school counselors and other concerned professionals. I believe Kaskaskia College has been rewarded for their increased outreach activities by seeing an increase in the number of students who apply for and received financial aid. For the 2008-2009 school year, KC has seen 108 more students successfully awarded Pell than the year before. This is an increase of approximately 8% during a time when our enrollment has remained level with the prior year. Kaskaskia College has awarded $4,541,756 in federal Pell grants for the 2008-2009 school year compared to $3,790,972 for the prior year. The 2009-10 school year will provide opportunities to serve even more students. To date, preliminary findings indicate that 2,976 students have applied for federal aid at Kaskaskia College. Foundation Scholarships The Office of Financial Aid supports the KC Foundation’s scholarship process. In addition to collaborating on updating the KC Foundation Scholarship listing, the financial aid office staff also revamped the information available on the College web site to ensure timely, easily available information for scholarship seekers. We continue to see an increase in the number of students seeking to benefit from the generosity of the donors to the Foundation scholarships program. Veteran Services The Office of Financial Aid is also charged with overseeing and implementing services for the men and women who have served our country as members of the military. Staff members provided resources to help 109 qualified recipients receive the tuition benefits their prior service entitles them to receive; this includes 80 Illinois Veterans, 17 MIA/POW recipients, and 12 National Guard members. The Office of 16 Financial Aid also serves as the certifying official who coordinates eligibility for 147 veterans who are eligible for monthly living allowance stipends. In an effort to ensure the Veterans receive accurate and timely information, we have expanded the information on KC’s website to include a section devoted to Veterans and the information they need to take advantage of their benefits. On the subject of Student Employment, Kaskaskia College recognizes the need for constant improvement. By updating the student employee orientation process on the web and working with other College departments to improve the work-study process, the Financial Aid Office demonstrates their supports of this organizational goal. In addition to updating the work-study authorization form, a process was designed to improve departmental fiscal accountability by designating financial aid to confirm departmental resources are available before issuing a work authorization. Options for Changes The Office of Financial Aid will need to draw on the Communication Management tools available in the Datatel module to provide efficient and accurate responses to students’ inquiries for financial aid. To do this, we will need to invest in additional training and continue our efforts for constant improvement. Major Concerns The Financial Aid Office is challenged by the rapidly expanding changes in Veterans benefits and how we will support these changes. Kaskaskia College will need to invest in professional training and development to ensure the staff has the right information to provide these services. The increase in the number of students applying for financial aid provides challenges due to the sheer volume of the work. Based on the number of students who have applied to date, we are seeing an increase in the number of students applying for federal aid. Last year we saw 3,583 students apply for the year as of July 17. Managing the number of applicants provides daily challenges. Starting in August of 2009, students who select KC’s school code when applying for federal aid will be shown the College’s graduation rates. 17 Student Life Provided continuous student activity programming on the main campus and at education center sites, including: Semester Welcome Back Breakfasts Fall & Spring Picnics Meet the Club membership drive activities Co-sponsored Season of Entertainment Events Constitution Day Activities Pumpkin Decorating Activities DUI Awareness/DUI Simulator Pack the House events at Basketball games DQ Shootout raffles Easter Egg Hunt Ice Cream Social Basketball open gym intramurals Arbor Day celebration & tree sales Student Activities Awards Ceremony & reception Soccer intramurals Other various activities sponsored by individual clubs Parades (6), working and walking with floats throughout district Hosted student activity focus groups on main campus and at education center sites Sponsored successful Valentines for Veterans campaign Partnered with marketing and operations departments to provide a KC float in district parades. Established new Student Activity Board Structure with each club sponsored by a representative. Continue to develop Student Activity Board. Continually implementing new diversity-centered events into campus activities. Began development for Club and Organizations sponsors training sessions. 18 Student Recruitment Major Accomplishments: Assisted in the Dual Credit Registration Process at all District HS locations Distributed Foundation Scholarship booklet, activity scholarship information & applications, SIRS scholarship application information, Board of Trustees Scholarship information, Summer scholarship program info. And application, and FAFSA workshop information to all in-district High School Guidance Counselors and Seniors considering KC Participated in Regional Student Services Committee Meetings Participated in active recruitment through on campus opportunities such as the 8th grade career fair, district WYSE competition, Vandalia HS Senior visit, and many individual college visits. Served 432 district High School students through the on-site registration process. These students were registered in 581.5 credit hours for the Summer 2009 semester, 4238.5 credit hours for the Fall 2009 semester, totaling 4820 credit hours generated through these visits. This demonstrates a 51.6% increase in the numbers of students seen from last years’ registration visits, with an increase of 13.8% in total credit hours registered during these visits. Selected and trained Student in Recruitment Scholarship recipients for 2009-2010 academic year Developed electronic newsletter for distribution to High School Guidance Counselors Fall 2009 Approximately 500 requests for college information fulfilled Worked in cooperation with the regional TAA Coordinator to assist in the transition of approximately 300 laid off individuals into college programs. Options for Changes: Recruitment initiatives for FY 2010 include: Continuation of current recruitment efforts with increased phone follow-up to information requests. – Streamlining the information request process to include follow-up calls after the receipt of information is anticipated to increase the number of potential students captured through general information requests. Formation of Recruitment advisory board to assist with expanded recruitment efforts – The purpose of the Recruitment Advisory Board would be to expand recruitment initiatives to provide a broader base for recruitment in the areas of Business & Industry, Community, and Adult Education, and to continuously improve High School Recruitment practices. Major Concerns: Maintaining funding level for current Institutional scholarship programs and student life programming Maintaining current level of customer service/ outreach while staying within budget limitations 19 o Solution – Department training to ensure working within stricter budget limitation to reduce unnecessary spending on this level. Making marketing/recruitment materials such as catalogs and class finders meet the demand while staying within budget constraints. o Solution – More streamlined tracking of distribution of these items, including consistent delivery and distribution into and outgoing from the main campus and education centers. 20 Volunteer Program Volunteer Overview The Volunteer Program at Kaskaskia College primary focus is getting things done through volunteerism. We try to serve the following major areas of our sites, communities, and other educational events. Areas served: Health Services Environmental Service Social Service Kaskaskia College events We strive to match each volunteers with their skills, talents and interests, and continue to pursue improvement for these areas. Types and Numbers of Donation Received 152 food baskets delivered by the College Athletic Association 1400 cans of food for the Salvation Army Food Drive donation 500 toys for BCMW 32 cell phone donations for PAVE/SAFE 125 eye glass donations for the Lioness 1 11.7Ham ($45.51) donation to Martin Luther King Celebration by the Americorps members 601 items donated $1608.00 (Valued cost) health items, tooth paste, combs, brushes, hand cream, toilet paper, etc. (PAVE) Items for the Soldier Care Package 52 families adopted families from the College 5 barrels of coats 26 pairs of men’s pants 50 books, coloring books, and crayons 12 bags of clothing, shirts, purses, blouses, and shoes $3,483.00 for the American Heart Walk donations $671.00 for the KC Athletics Thanksgiving Food Drive donations 50 stuffed animals GROUPS All Staff Ambassadors All Students AmeriCorps Totals NUMBERS 288 172 957 89 1766 HOURS 480 633 2152 882 4147 21 Hourly value—$20.05 Total value of volunteer time—$83,976.75 National 2008 average Accomplishments Provided volunteer service to all our College communities Murray Center Games, bowling, dances Halloween Parade—float Central City Lioness—eyeglass project to Africa Cell phones to PAVE through Washington, Marion, and Clinton County Cell phones to SAFE through Fayette County Balloon Fest Personal health items to PAVE 150 KC Thanksgiving Athletic food baskets to some students, families, and all of our College counties Food donated to the Salvation Army Christmas baskets/Adopt a Family Coats—Bond and Fayette Counties Clothes to Shalom Southtown Food and Clothes Pantry from the staff and students Toys to BCMW from all counties Host/Hostess for the Martin Luther King Civic Celebration held at the 2nd Baptist Church Tuesdays Child—After school program at Schiller Grade School and the Redeemer Lutheran Church Ring bells for the Salvation Army 3 Blood Drives on campus Marion County 8th Grade Reality Store held at the Junior High Served at all of the music concerts and Fine Arts Events, baseball fundraiser and Career Fair Recognitions Every volunteer receive an appreciation certificate. I also send thank you notes, emails and calls. The Ambassadors are recognized with either a dinner or reception every five years. They will be celebrating 25 years of service in August 2009. At the end of each successful school year they receive thank you letter, then a welcome back letter. AmeriCorps members received a certificate for their on-going volunteer service to the College community in October 2008. Ev Stover received a Team Excellence Award as a KC Campus Coordinator of AmeriCops for fifteen years on February 15, 2008 The AmeriCorps members, Coach Kurt Friese, and the baseball team was recognized by Dr. Dee Boswell for many years for helping with the Boy Scouts Food Drive with partnership of Salvation Army at the Annual Salvation Award Dinner. 22 The College volunteer received recognition certification for helping with 2 Centralia Clean and Green Projects for October 2008 and April 2009 Murray Center Appreciation Award night honored Zach Loll, and all the College athletes for their participation of the Murray Center games and Ev Stover was honored with a plaque for many years of service to the center. Ev Stover was given a large plaque on September 23, 2008 in recognition of her leadership, commitment, dedication and service to the Southern Illinois Volunteerism Conference since 1997. Ev Stover was also honored by Kaskaskia College for over 40 years of service when given the Honorary Associate degree. Assessment Determine where services needs truly exist Avoid duplicating existing services Keep track of changing needs 23 Wellness Programs & Fitness Center Physical Education o New syllabi for course are being developed and brought to Curriculum Council and then sent to ICCB for approval. o Courses included are: Racquetball, Tennis participation Tennis theory Intro to Pilates Cross-country theory Cross-country participation. o Each semester the physical education offerings grow which allows more offering for the students. o Walking and Jogging Hybrid courses will be changed to on campus courses; this will enable the instructor to keep track of the students work to ensure that course work is being completed correctly in the lab aspect of the course. o Plans for the coming year will include new courses to be offered in the new fitness center as well as continue to build local partnerships with local community affiliates such as the Centralia Recreations Complex and other venues for PHED offerings. Wellness Program o Held a staff in-service including design of the new fitness center and what it will offer and online wellness tools from BlueCross Blue Shield o Awarded Fold level Fit Friendly Company status by the American Heart Association o Continued to assist individuals with wellness questions, concerns or information one might need to meet fitness goals. o Upcoming: New employee orientation presentation about wellness and BlueCross & BlueShield on-line tool. Continue to provide student, faculty, and staff with the information needed for wellness. Provide opportunities to encage in fitness & well activities. 24 Fitness Center o Toured other fitness center facilities to ensure the equipment recommended was reliable, easy to use and durable. I also received input on different brands of equipment from a number of different facility managers which was very beneficial. o Developed and recommended equipment to be purchased for the new fitness center o Developed policy and procedures for the new fitness center o Worked with the C.E.F.S. Youth Work Experience Program to provide a work environment for youth to gain experience for the Summer of 2009. o Change: Access to the fitness center and tracking for the number of workouts for each student o With the new fitness center a number of different options have been brought to the table to tract workouts and to ensure that individuals using the facility are enrolled in a PHED course or have a membership. Each individual will have to swipe there KC ID at the Welcome desk and it will be filled until there departure. Also wrist bands were mentioned so student workers could identify who has checked in at the front desk. This is a better way of tracking workouts for the PHED courses and the number of individuals using the facility. 25