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TIME TO STARTUP? A SU
T H E M A G A Z I N E F O R T H E I T P R O F E S S I O N A L AUTUMN SPRING WINTER2014 2014 SUMMER 2014 TIME TO STARTUP? bcs.org/itnow Image: iStockphoto/173390168 TIME TO STARTUP? STARTUPS 04 HIT THE ACCELERATOR SECURITY 10 CYBER WAR HEALTH 12 TECHNOLOGY IN HEALTHCARE ...THE REST 14 COMPUTER ARTS EDITORIAL TEAM Henry Tucker Editor-in-Chief Justin Richards Multimedia Editor Grant Powell Assistant Editor Brian Runciman Head of Editorial PRODUCTION Florence Leroy Production Manager Advertising Jack St Valery E [email protected] T +44 (0) 20 7978 2544 Keep in touch Contributions are welcome for consideration. Please email: [email protected] ITNOW is the membership magazine of BCS, The Chartered Institute for IT. It is sent to a wide variety of IT professionals, from systems developers to directors, consultants to training and education specialists. A subscription to ITNOW comprises four issues. All prices include postage. For subscribers outside the UK, delivery is by Standard Air. 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Liz Bacon BCS President Paul Fletcher CEO Feedback email: [email protected] STARTUPS doi:10.1093/itnow/bwu092 ©2014 The British Computer Society Image: iStock/519026565 HIT THE ACCELERATOR One of the ways in which companies can grow is to join an accelerator. Toby Kress runs the London Accelerator. He spoke to Henry Tucker MBCS about it. 04 ITNOW December 2014 Accelerator London is the London Met University’s business incubator space. It’s a real-world ecosystem of startup companies, growing businesses that connects to the university. We have about 30 startups, mostly in the technology space, anywhere from a team of founders up to about 30 people. Around that we run student enterprise programmes so that the next generation of founders and young entrepreneurs can come and connect with the founders in the building, get the skills, knowledge and confidence, so that when they graduate they can start their own businesses. What services do you provide, why do companies come to you instead of going out on their own? There are lots of options now for startup companies, technology companies, growing companies, especially in London and in TechCity where Accelerator is based. They range from different verticals, so you have accelerators and incubators that help one particular industry, that could be healthcare or finance and then there are different accelerators that help companies at different stages of growth. We specialise in helping companies that are post-revenue or seed round funding, growing to a round A of investment. Usually when they join us they are a small team and when they leave us they are 10-20 people and they have raised over £1 million. What those companies get when they join the Accelerator is a fantastic office space right in the heart of TechCity, but more than that they get a community. We select the companies that come into the accelerator very carefully to be part of this ecosystem. That peer-to-peer support is incredibly valuable when you are a growing company because you are not going through this alone and you’re not going through unique experiences. There are companies that could be six months or a year ahead of you, that can be really valuable in the decisions and mistakes they’ve made and feeding that back into the young companies that come into the accelerator. So that’s part of the value we provide. We also have mentorship and December 2014 ITNOW 05 STARTUPS Image: iStock/520196589 We never really get people who turn us down because it does add value, but it is completely optional for them. connections to industry and finance, so it is a general support package for companies to take some of that admin and strain off them and allow them to focus on growing their business, which is what they are great at. How do you judge the companies that come to you? There are three main areas that we look at when we get applicants. One is the market for their idea, there has to be demand for one-on-one, and we actually introduce them to some of the startups in the building too because we believe it’s that relationship that’s really important too. The ones that we think have potential, we bring them in and help them grow from one to two years. So what sort of services do the mentors provide? Mentors provide a whole range of support and advice for the companies in here and TechCity and London is now the third largest tech hub in the world after New York and San Francisco. what they are looking to supply. Second is the idea and the industry space that they are in and third it’s the team. We get lots and many of them don’t make the interview stage. Those that we believe in, we get them in for an interview, 06 ITNOW December 2014 we have a range of mentors. Half of the mentors are founders themselves, people who have been through this process themselves and they can feed back some of that learning. We have mentorship that happens in the building, we have the startup companies that are in here who will mentor the students from London Met University that come in here and then we have outside mentors who have had successful exits from companies who can come back and feed in their knowledge to the companies in the space. Now that can take a couple of forms, our group of mentors can come in and have an area of expertise that you can tap into as and when you need it, or you can start a one-on-one relationship with a mentor and have someone to go back to, a kind of sounding board, as you progress your company. Is it compulsory or is it voluntary? It is completely voluntary for the companies who are in here, but we do select companies that do want to engage with us. There is no point coming to a business incubator if you just want to be on your own and grow the business yourself, it’s very much about connecting with the community and connecting with the support structure. What is it about the silicon roundabout area that has made it such a hub for the UK’s entrepreneurial tech space? TechCity is an interesting geographical space, it has an interesting history. Shoreditch has been the home of creativity and the arts scene for decades it’s got that vitality about the area. That brings good bars, good restaurants, good nightlife, a good social scene. It is also right on the doorstep of the city, so it has access to finance, that kind of connection between industry and creativity and over the last five to 10 years it has just been incredible to see that kind of technology sector bloom in this area for those reasons because of the natural resources here. As that has grown organically, obviously initiatives like TechCity have come in and put an umbrella over it and shone a light on it internationally, which means London is now attracting the best talents and the most investment from around the world. TechCity and London is now the third largest tech hub in the world after New York and San Francisco. It’s actually the fastest growing and we are really excited to be right in the middle of it and feel that the location is another added bonus to the company. The TechCity initiative is a government led one, do you think that it’s a good idea? Do you think there should be any government intervention in things like this? I think it is important to say that this was happening anyway. It isn’t a government driven exercise, it is an organic group of organisations who have come together and seen a power in being in that one space, going to the same bars, bumping into people and there is a real value in that for organisations. I think what something like TechCity has done is to amplify that. It has added value in terms of showing that message internationally and help to bring in more talent from overseas. The government has had good initiatives, things like the The Startup view - Quinn Koike CEO and co-founder EthicalBox What services have you made use of? We have tapped into lots of things, mistakes people have made who are slightly further down the line. For example to do with SCIS investment, which is key for startups, getting your application in early is such a great piece of advice that I got from someone in here who has made that mistake. You also get to mentor people who aren’t as far along as you and it is said that teaching is the best form of learning. It’s mainly the community that hands out pieces of advice during that conversation and a lot of it is really helpful. How have you benefitted from being in the accelerator? The accelerator works in two ways. Firstly it’s to develop your idea, to see if it can be validated and if it can and you start making sales, you then move on to the second stage. This is development and that really is for as long as you want to be here. The accelerator subsidises your rent, you can stay here as long as you like and hopefully get big enough that the space here isn’t enough. implement them and they were some of the best ideas that we had for the company. Get out there, even if it’s only on a small scale, on the street doing guerrilla campaigns seeing if people want what you are doing, validating it and then building networks. We are raising our second funding round and that is purely through networks, from in the building and people we have met through the building. What advice would you give to other startups? You’ve got to get out there and just do it. We sat on ideas before and we didn’t Watch the full interview online at: www.bcs.org/video December 2014 ITNOW 07 STARTUPS The Startup view - James Critchley CEO Cloud IQ How have you found it starting a company in the UK? I’ve built and run technology companies in the past and the thing about this location is the skills that are available to you. We have people from all over Europe and the world, London and the guys in TechCity have done really well turning it into a magnet for talent. We have been able to attract really good talent to a startup, which can be quite a challenge. There is a skills shortage, so getting someone to work for a startup, instead of taking a £100,000 salary, is quite a tough decision. I would say, for the business that we are in, what we are doing, London and TechCity is perfect. Do you make use of the mentors? Yes we did in the early stages and there were a lot more of us going to them and asking them how to find things. Now we are a couple of years in we are less dependent on that, we are still entrepreneurship visa allowing more people into the country who want to make this their life. Also changes to the tax system to make it easier for people to invest in startups. We all know it is an incredibly risky area, but lots of people are interested and that makes it very exciting. Initiatives like SCIS and EIS, what the government has done is to take away some of that risk and allowed a whole new level of angel investor and individual investors to come in and that has helped investment at that early seed stage. Is there more that the government could do? I don’t think it should be government led. I think what the government is doing with TechCity is good. Such as going out and getting feedback from organisations and feeding that back into No.10 and if they can make changes to policies that allow it to take away red tape and allow startups to do what they do, I think that is how government could come in a play a role. 08 ITNOW December 2014 working with lots of other businesses in the building, such as a trademarks and patents attorney who we work closely with and quite a few marketing teams. That part of it, for me, was really beneficial early on when we were five people trying to figure it out. This place is intended for startups because it’s incredibly hard starting up, you need a support infrastructure around you and it’s great doing it with people who are in the same sort of phase as you. It’s lousy doing it from home, it’s horrible doing it when you are wasting money on vast bills with rent and IT infrastructure and things like that. The incubator is best used for getting people up and running so we are at a natural point where we are standing on our own two feet. of them you can avoid. I think if you can get into somewhere like the incubator, that’s a good place to start making some mistakes. You will be around a bunch of people who will be doing the same. When you set up your own business then you are bloody minded and so you are unlikely to take advice and you believe in something and you test it out. You will probably still make the same mistakes, the difference will be that when you are at home working in your kitchen and you realised the mistake you’ve made you have no support network around you. Compare that to being in a building like this, where there is a network of events every week and you get to know everyone around you. It’s a sense that you’re not on your own so much, plus there is support and mentoring. What advice would you give to other startups? I know that I have made a lot of mistakes and I don’t know how many Watch the full interview online at: www.bcs.org/video What are your thoughts about the UK as a whole in terms of innovation and entrepreneurship? There are obviously hubs outside of London. Places like Cambridge have amazing technology and history, they have the university and the skills and knowledge there to make that work. They pop up all over the country and that’s to be encouraged for the whole nation. I think what makes places like London, New York, San Francisco, Berlin and a few other places in the world special, is that scalability. When you start to go beyond what’s possible in smaller cities it starts getting really exciting. London is only getting to that level now where we can create billion dollar companies and we have had two $2 billion valuations in the last year and before that, that didn’t really exist in London. It is hard to get to that scale in smaller cities, even if they start outside they will often move to London or San Francisco. exciting scalable companies are based around technology innovations. What we do here, we are not limited to technology companies, especially within our student programme. I mentioned that Accelerator London is London Met University’s business accelerator and we have a whole range of student enterprise and entrepreneur programmes for people coming through London Met and when they graduate starting their own businesses. Many of those will come from the CAS, the school of architecture and design, so they will be designers, makers and people who will have a business anything from one person being self-employed or a sole trader, up to an agency with a new creative take on a scalable business. We give them that early level support across that whole range. Once they enter the main accelerator programme having that peer network where people are going through a similar journey is valuable, which is why we get companies together that have something in common. Often that is with a use of technology to scale their businesses. Where do you see the accelerator going next? The industry is changing so quickly that it’s hard to tell. There has been a big shift in terms of the support structure for startups in the last few years, terms like incubator and accelerator are now common language. They are continually being adapted, a traditional accelerator programme is 12-14 weeks of support and then you are pushed out the other end. That’s where someone like us steps in and helps those companies. We’ve seen a gap in terms of support after that seed round. There is a lot of support at that bottom layer, but that next step is just as tricky. We step in and see our role in the ecosystem. www.bcs.org The Startup view - Tom Jeffs CTO Lucidica Certainly the more areas of innovation that we have the better, but there are always going to be clusters and they will be around the major cities. Most of your startups are technology based, is that for a particular reason or is it because technology is booming at the moment? There are lots of reasons why people are starting companies at the moment, that trend is on an upward curve. One of them is around technology making it easier to scale and cheaper and faster to start a company. It takes a lot of the risk out of you as an entrepreneur to do this. There isn’t really a downside, besides you spending two years of your life on an idea that doesn’t work. Even if you do that, the experience that you’ve been through, the people that you’ve met and the skills that you have gained will put you in a better position than you were before. That is only really possible using technology as your base, so that is why so many of these How have you used the accelerator? With the accelerator staff you get to bounce ideas off them. When you are in the accelerator space, one of the best things about the community is the community. It’s not just serviced offices, you have access to other business owners within the centre, but also the centre staff themselves so you can formulate ideas when you wouldn’t normally without a large management team. What advice would you give to other startups? Get external guidance in the form of a decent mentor. Out of all of the things that I wish I had done earlier in business is to get a decent mentor. They need to be someone who can listen to you talk about your problems because it can help you consolidate your thoughts and help solve problems you probably knew how to deal with, but you never really stood back and had a look at the overall picture. If you can find a mentor who is strong enough to call you out on various things then that’s even better. The other thing would be to find a space like the accelerator. Find a space where there is a community, where there are other entrepreneurs, maybe not even in the same sector as you. Entrepreneurs have lots of the same issues: staff, sales, marketing, finance so you are able to bounce ideas off each other and learn from other people’s mistakes. Why would you want to make the same mistake that someone else has made many times before when you can just ask them? How do you see the UK as a place for startups? I think it’s great, the government and the UK as a whole has really good balance of supporting entrepreneurs and supporting the workforce as a whole. I went to a startup bootcamp in Copenhagen and talked to some of the entrepreneurs there and they said other countries are not as encouraging to entrepreneurs as the UK with things like the entrepreneurs’ relief and the investment schemes that are available. I think this has led to the huge growth of businesses, certainly within silicon roundabout and TechCity. I think we also get much better workforce protection than say the US, I think the free labour market is essential for small businesses unlike some of the laws on the continent. I’m encouraged, the UK government can always do more in order to reduce bureaucracy and make things easier for small business. On an almost monthly business I will curse about some new initiative that has been brought in, but generally I think that the balance is pretty good and I think London is a fantastic place to start and run a business. Watch the full interview online at: www.bcs.org/video December 2014 ITNOW 09 INFORMATION SECURITY CYBERWARS doi:10.1093/itnow/bwu100 ©2014 The British Computer Society Image: iStock/93863702 Rob Pritchard MBCS says that although there are have been some new security challenges in the past year, good asset management means that companies can assess the problems quickly and plan accordingly. In August 2014, as relations between the West and Russia worsened over the Ukrainian crisis, US bank JP Morgan Chase called in the FBI, admitting it had suffered a significant breach by hackers. Media reporting, quoting unnamed officials, quickly claimed the hack attack originated in Russia, fuelling speculation the breach was a response to sanctions. At the beginning of October JP Morgan Chase revealed the full extent of the breach admitting that, whilst financial records had not been accessed, personal details of some 83 million customers had potentially been compromised. This comes on the back of a warning at the end of September from the FBI to US businesses ominously entitled ‘Threat of cyberterrorism and hacktivist activity in response to US military actions in the Middle East’. Against the possibility of Russian state reprisals for sanctions, and ISIS cyber warriors, can the modern business possible be safe? Attack of the PoS malware It hasn’t been a good year for US businesses and cyber security. In November 2013, during a peak shopping period in the run up to Thanksgiving, US retail giant Target was compromised by cyber criminals, who targeted point of sale terminals with malicious software (malware). In less than a month the criminals successfully stole 40 million credit and debit card details, alongside some 70 million records that included the name, address, email and other personal information on shoppers. The fallout cost the Target CISO his job, and the company itself an estimated $148 million by the end of the second quarter 10 ITNOW December 2014 of 2014, as well as a drop in share price and a bruised reputation. Making the situation worse was the fact Target had invested in an intrusion detection system, which had detected and alerted on the suspicious activity. However, due to internal process failings the warnings were ignored. A breach of this magnitude through the use of point of sale malware should have served as a wakeup call for the retail sector. In September 2014 US home improvement retailer Home Depot proved otherwise, when it admitted to a breach by cyber criminals that had stolen as many as 56 million credit card details. The criminal used a variant of the point of sale malware that had been so successful against Target. Revelations subsequent to the breach notification show that the management of Home Depot had persistently ignored warnings of poor security and that key elements of security software that was deployed were disabled. The online menace 2014 has also seen organisations having to deal with the fallout from two significant vulnerabilities in widely used pieces of software. Firstly came Heartbleed, a bug in OpenSSL which enabled attackers to iterate through the memory of the target web server, with the aim of acquiring sensitive information such as user credentials, and in some cases even the private key itself. It was estimated that approximately 17 per cent of the web’s secure servers (some half a million machines) were vulnerable. Although a patch was available from operating systems. Initial patches for the main Linux distributions were quickly released, though then subsequently discovered to only have partially resolved the problem. The full impact of Shellshock is still unravelling. Initial fears of a wave of website invading worms appear to have been unfounded, but there is a steady list of applications proving vulnerable, and for which mitigation is needed before patches are released. The number of embedded devices which are vulnerable, including potentially common devices like home routers, remains an unknown. the time the vulnerability was made public, the full exploitable potential of the issue was debated for a number of days, until security researchers proved acquiring private keys from memory was possible. At this point the race became not only to patch affected systems, but to revoke and recreate key pairs and certificates. Notable incidents resulting from Heartbleed included the suspension of the Canada Revenue Agency website following the compromise of some systems and potential loss of data, and parenting website Mumsnet, which was accessed by hackers using credentials stolen via the vulnerability. Following on in the new trend of naming vulnerabilities was Shellshock. This is a vulnerability in the Bash shell, whereby it was possible to execute arbitrary commands when setting environment variables. This is a problem because this method is used by a number of services, including some web servers and VPN endpoints, to pass parameters to the shell that have been supplied by the client, meaning it is possible for a malicious client to execute commands on a target server. As Heartbleed had done before it, A new hope Against the dark forces of insecurity, is there any hope? Fortunately, yes. A lot can be learnt from the mistakes of others, and there are many useful takeaways from this year’s incidents. Good asset management, of both software and hardware, ensures organisations can quickly assess the risk to them from a new vulnerability, and effectively plan mitigation. Shellshock hit the mainstream media with reports of the imminent demise of the internet. Managing Shellshock was a significant challenge - where Heartbleed was a bug in a single piece of software, and hence required a single patch, the Shellshock vulnerability was present in a range of Bash versions across a range of Firstly, whilst the perpetrators, and their motives, of the compromise of JP Morgan Chase remain unknown the rhetoric around possible state sponsorship in retaliation for sanctions has cooled. Reporting, though unconfirmed by the bank, indicates the compromise was initially achieved through a phishing attack against a bank employee. Phishing is extremely common and whilst it is challenging to mitigate against completely, education can hugely reduce an organisation’s exposure. The alarming sounding FBI briefing was far less worrisome in content than the title might imply. The threat from ISIS and supporting groups online is currently aspirational and, if it materialises, is likely to consist of little more than attempted denial of service attacks and website defacements. Again, these are threats organisations face every day, and have established mitigations. The Target and Home Depot breaches shows that security is not just a ‘black box’, which can be dealt with by dropping in an expensive fix. Security monitoring is pointless without trained staff using the tools properly, and a plan for action when an incident is detected. Responding to revelations of new and significant vulnerabilities will remain a challenge for all organisations, however, ensuring the basics of security are done properly makes these events more manageable. Good asset management, of both software and hardware ensures organisations can quickly assess the risk to them from a new vulnerability, and effectively plan mitigation. Finally, for those responsible for security these tales of security woe provide ideal case studies when making the case for budget for security staff, tools and training. Learning from the mistakes of others is much more cost effective than learning from our own mistakes. www.bcs.org/security December 2014 ITNOW 11 HEALTH INFORMATICS four-fold increase over the last 20 years.’ Now, of course not all consultations can be completed over the phone and will require a physical examination to enable a doctor to make a conclusive assessment. But what if a doctor could take your vitals while on a telephone consultation? TECHNOLOGY IN HEALTHCARE doi:10.1093/itnow/bwu103 ©2014 The British Computer Society Image: iStock/520245153 Gareth Baxendale FBCS, Head of Technology, Clinical Research Network, at the National Institute for Health Research, discusses all things technology-related in the healthcare arena. It seems an obvious statement that technology in healthcare is a good thing, and there are some genuinely amazing innovations that have made a real difference to people’s lives;. Consider the improved quality of life an artificial pacemaker can offer or the difference that the simple hearing aid has made to millions of lives. I work for the NHS Clinical Research Network, a part of the wider National Institute for Health Research. For me, technology, and its application in healthcare, is one of the most important and exciting areas of innovation with its noble quest to improve our health and save lives and, yes, perhaps make a profit on the way for some. The game of life Innovation in healthcare technology often comes from indirect and even unexpected applications. Take, for example, the Xbox Kinect, a brilliant piece of technology 12 ITNOW December 2014 allowing a game player to interact with a game using body movements; no controller or physical touch is involved. Not long after its launch Microsoft Research and surgical staff at St Thomas Hospital in London began trialling its use in surgical theatres as it allowed surgeons to quickly view 3D images without any form of contact, keeping the environment sterile. It could be said that technology for gaming is now being adopted in situations where life and death are quite literally at play. We have all heard about Google Glass and this too has found its way into the surgical theatre and trials are underway to consider its use. Recently a doctor in Madrid used Google Glass to stream a live surgical procedure to doctors located at 300 universities and hospitals on five continents. A remarkable ‘use case’ for Google’s Glass, it must be acknowledged. So you would imagine that as we progress into 2015 that we are seeing cutting edge technology being rapidly adopted across the healthcare spectrum. Sadly though, we see areas where technology appears to be ‘dragging its feet’ so to speak. The ‘telemedicine’ approach and mobile monitoring of patient stats has been on the go for many years, and where we should be seeing this as a field of mature technology that has reduced costs, as well as re-admissions, it is really still in its infancy with many projects still in the early stages or simply stalled. To be fair though, perhaps our own personal and social views on the use of technology in healthcare may be partly to blame. It’s only in recent years that people feel more at ease with a simple telephone consultation with their doctor as opposed to sitting endlessly in a waiting room reading a crumpled edition of House and Home magazine from 2009. The NHS reported, in August, that: ‘around 12 per cent of GP consultations are now done over the phone – representing a Wearable health technology So it’s at this point that we entertain the latest buzz phrase ‘wearable tech’. Wearable tech of course has the ‘look at me! I have the latest gadget’ (obligatory pose for selfie) tag, but it also has huge potential in the healthcare space. Monitoring of a person’s vitals in a manner that is non-intrusive, and in a way that is not just ‘cool’, but also ‘reliable’ can go a long way to drive innovation and accelerate adoption. Apple has just released IOS 8 with their new in-built app called ‘Health’ and a new developer kit called ‘HealthKit’. The new app is not just another pedometer/calorie counter. In fact as Apple states: ‘You can allow the data from your blood pressure app to be automatically shared with your doctor.’ Combined with Apple’s new watch which has a built-in heart rate sensor we could just start to see the beginning of more interactive and detailed telephone consultations with GPs. The somewhat less glamourous bodyworn patch may not have the same kudos as sporting the latest must-have Samsung or Apple wearable, but they are still key areas of innovation. Many of these devices rely on a smartphone to collate the data and there will no doubt be many arguments over the security concerns and how these will be regulated in a healthcare setting. These matters must be addressed quickly though in order to maintain people’s confidence and for wearable tech not to be consigned to the annals of history as simply a novelty item. It really is an opportunity not to be missed. Have you taken your medication? As our population ages and lifespan increases, healthcare becomes a programme of continuous treatment and monitoring, especially as we enter our twilight years. I recall Dr Phil Hammond (writer and broadcaster) saying that while doing a home visit on an elderly lady he noticed that she had put all her many prescribed pills into a bowl on the sideboard, when he asked her about it she said that she ‘couldn’t remember which ones to take and when’ so it seems her solution was to have a pick-n-mix approach. It’s on this subject I was interested to read that PA Consulting, as part of their intelligent healthcare objective, has announced a body-worn patch that will not only monitor vitals, but also monitor if a patient has taken their medication, alerting their healthcare worker or doctor. It seems even remembering to take our pills will soon be a thing of the past! Supporting innovation Innovation of course requires funding and often corporate heavyweights are happy to put money into new initiatives to claim the IP and patent the idea for profit. This is not wrong in itself, as businesses must profit, and without them some innovations would not even see the light of day. However a different approach to this was presented at a seminar I attended earlier this year, where we were told about some interesting approaches to supporting innovation. The example given was that of Johnson and Johnson who are taking a very direct approach with their aptly named ‘J&J Innovation Centres’. Located in California, Boston, London and Shanghai these centres allow a ‘partnership approach’ for those with new and exciting ideas to share and be supported by those with a background and experience that can genuinely help drive the idea forward. A key principle behind this initiative is to accelerate the time it takes for an idea to become reality. The centres will focus on innovations in pharmaceutical, consumer products and medical devices and diagnostics. It will be interesting to see what new innovations come, hopefully sooner rather than later. Med-tech and clinical research The Clinical Research Network (CRN) supports many med-tech trials for new innovations. Medical device companies must provide evidence of clinical effectiveness, generated by clinical research in accordance with the NICE medical technologies evaluation programme (MTEP). The role of the CRN is to make the process of starting and delivering a clinical trial in the NHS efficient with a focus on the highest levels of performance and quality. Med-tech research studies in our portfolio are seeing significant increase year-on-year, and the work we do supporting all trials, not just med-tech, contributes to quicker evaluation and results. This reduces the time it takes to move into the adoption stage, which means that patients can benefit from new and better treatments sooner. Like a car with no fuel, innovation on its own is really of no use if it does not have the support and direction to quickly and efficiently become a reality that will ultimately benefit people. We stand on the threshold of the so called ‘internet of things’ which could usher in major advances in healthcare innovation with a proliferation of low-cost, always–on devices designed to improve and manage our health and wellbeing. Let’s hope that these new innovations, whatever they may be, will quickly move from theoretical ideas to tangible outcomes that will bring real benefits for us all. www.bcs.org/health December 2014 ITNOW 13 AUTO-CREATIVE ART doi:10.1093/itnow/bwu107 ©2014 The British Computer Society Gustav Metzger is an artist with a socially-engaged conscience who has become famous for his concepts of auto-destructive and auto-creative art. Always cognisant of the latest technological developments, he has had an association with the Computer Arts Society from the early days. At his exhibition Lift Off! previously on view in Cambridge we learned his ‘processes of transformation […] offer powerful metaphors for revolution and transcendence.’ (From the accompanying catalogue). As a Polish Jew who fled Nuremberg with the Kindertransport, arriving in the UK in 1939, perhaps this artist has a particular awareness of the militaristic origins of much digital technology and the potential for abuse. Throughout more than six decades of artistic endeavour Metzger has made pertinent observations on the societal role of the artist through his writings, exhibitions and conferences. In 1968 he wrote, ‘[computers] are becoming the most totalitarian tools ever used on society.’ He called for artists not to bury their heads in the sand. During the early years of computer arts activity in Britain, his position countered those advocates of the utopian possibilities of the coming digital age. The paper ‘Notes on the Crisis in Technological Art’ described his argument for what he called ‘the most critical topic in technological art - the responsibility of the artist for his material and to society’ by delivering a plea for CAS to make a policy statement 14 ITNOW December 2014 on the role of computers in war and the control of individual freedom. He was the first editor of PAGE, CAS’s bulletin, published from April 1969 (and still going today.) The name PAGE was chosen by Gustav as initially there was only one page available for printing (due to costs) and it was a pun on the concept of paging (the use of disk memory as a virtual store, which had been introduced on the Ferranti Atlas Computer). The position of Metzger as first editor established from the beginning an association of CAS with the avant-garde. His manifestos (from 1959) contain some of the first references in Britain to the use of computers as possible materials and techniques in art. In 1961 he wrote ‘Auto-Destructive and Auto-Creative art aim at the integration of art with the advances of science and technology. The immediate objective is the creation, with the aid of computers, of works of art whose movements are programmed and include “self-regulation”.’ His plan for such a work – the computer-controlled public artwork Five Screens with Computer, was never realised due to scale and cost, however a drawing for it featured in the Cybernetic Serendipity catalogue and a model was exhibited in 1969 at the CAS show Event One. For Metzger creation and destruction have a symbiotic relationship and are in dialogue with one another: ‘At the centre of auto-destructive art is auto-creative art.’ They share many of the same techniques and materials. Auto-creative is perhaps softer, the yin to auto- destructive’s yang. At his Acid Action Painting event in 1961 on the South Bank, London, he attacked a seven by 12 foot sheet of nylon with an acid-filled spray gun; the resulting almost instant corrosion being a visceral demonstration of the power of his autodestructive concepts. A year later a lecture on auto-destructive art at Ealing College of Art influenced Pete Townshend of The Who to invent auto-destructive pop. Metzger’s Destruction in Art symposium of 1966 Catherine Mason is the author of A Computer in the Art Room: the origins of British computer arts 1950-80, www.catherinemason.co.uk/ Credit: Gustav Metzger, Liquid Crystal Environment, 1965, remade 2005, collection of Tate, exhibition view. Image courtesy of Kettles Yard, University of Cambridge. Photo: Paul Allitt. Reproduced with permission. More on this month’s COMPUTER ARTS artist: www.kettlesyard.co.uk/exhibitions/2014/ metzger/ For more information: http://computer-arts-society.com/ Facebook: http://www.facebook.com/ pages/Computer-ArtsSociety/303023289760986 drew famous artists including Yoko Ono (who performed her seminal work Cut Piece, where the audience is invited to cut her clothing). Auto-Creative works on show at Kettles Yard included a variety of materials and methods demonstrative of his long interest in kinetic art, particularly movement and random activity. Ink dispersing through glycerine, the use of fibre-optic light to draw water dripping onto a hot plate and, in the image pictured here, liquid crystals moving between physical states to create endlessly shifting and unrepeatable colours and patterns. His 1964 statement, ‘At a certain point the work takes over, is in activity beyond the detailed control of the artist, reaches a power, grace, momentum, transcendence…’ is apt for an installation which has both a hypnotic visual and a psychedelic delivery. Throughout the 1960s and 70s he collaborated with physicists, biologists and computer scientists and became an active member of the British Society for Social Responsibility in Science. Metzger’s ideas had an impact on those of his peers. Alan Sutcliffe said that Metzger’s interests in ‘generative procedures, self-regulation and interaction became key concerns in the early years of the CAS and remain so.’ The questions Metzger posed about technological responsibility in the 1960s seem pertinent, perhaps even more so, today. Although we still may not have any answers, art can remind us to keep asking and challenging the status quo. December 2014 ITNOW 15 LEFT OF THE INSIDE BACK COVER Easy security I had to reproduce the cartoon below from September 1974 Computer Bulletin, writes Brian Runciman MBCS. It was called ‘Rushton on privacy’ which seems to be a reference to the character (kind of a techno-Snoopy) rather than the author of the strip. If only privacy was as easy as this, eh? Still, it does show that even in the relatively early days of computing the issues being faced were not dissimilar to those now... Lasting change. Starting now. Further your career with BCS business analysis certification Wherever you are in your BA journey, we’ll help you develop your capabilities and confirm your position as a vital catalyst for business change. Reproduced from the excellent xkcd.com 16 ITNOW December 2014 © BCS, The Chartered Institute for IT, is the business name of The British Computer Society (Registered charity no. 292786) 2014 BC809/LD/AD/0514 doi:10.1093/itnow/bwu111 ©2014 The British Computer Society bcs.org/businessanalysis BCS Organisational Membership is good for you, your team and your business. • Enhanced capabilities and inspiration to achieve high performance • A raised profile for your IT department • A point of difference from your competitors • Increased business returns from IT investment For more information: teamtalk.bcs.org or call: 01793 417 755