Monitor Limited Worronty ond Support

MonitorLimited
Worronty
ondSupport
Guide
Hqrdwqre Limiied Worronty
Stotemenl
Mulfimedio Monitor
United Slotes ond Cqnqdo
Hordworr Limibd Worronly
OriginolSylhmsI€crtnicol phor'. olsi3tonca to diognd.
pot.diol hordwor. i!s{re! -
'TlE wononiy pe'iod ftoy be longer in c6.toin coonr'i$/r.gions.
ploce of purchore tor rcrronty detoilr.
I Fo.'
Con3ulto locol
Gcncrul Tcrms
ThisHPHordwor€timid Woronly give3you,fie c!3icm6r,expr$ limid
woronty ghh kom HP,$e monufoctvrcr.Ploo* rebl io HP'5Wob iih |t[ on
6xtEnsi''od6r.riplion of your limid woronty enfideneob.ln oddition,you moy
olso hora othct lcgol rightsundoropplicobb locol low o. sp€ciolwrilton
HPMAKESNO OTHEREXPRESS
WARRANTY
OR CONDITIONWHEIHER
WRIMN ORORA].,
AND HPEXPRESSI.Y
ATLWARNANTIES
AND
OISCTAIMS
CONDMONSNOTSTAIEDIN THISUMITEO
WARMNTY.TOTHEETTENT
AIIOWEOBYTHELOCAT
LAWOFIURISDICTIONS
OUTSIOE
THEUNITED
IIP DISCTAIMS
AII IMPUED
WARRANTITS
STATES,
OR CONDIIIONS,
INCI.UDINGANY IMPUED
WAIRAMIES OT MERCHANTABIUTY
AND FIINTSS
FORA PARTrcUIAR
PURPOSE.
IN
fOR ATIIRANSACNONSOCCURRING
IHE UNMD STATES,
ANY MruED WARRANTYORCONDIIION OT
MERCHAMABILfi, SANSTACIORY
TORA PAR]rcULAR
QUAI,IW,OR FITNESS
PURPOSE
I5 MMD TO IHE DURATIONOF THEEXPRESS
WARRANTY
SEI
rORTHA8OVE.SOMESTATES
ORCOUNTRIES/RTGIONS
DO NOTATLOW
A TIMITATION
WARRANTY
ON HOW TONGAN IMPLIED
I.ASTS
ORTHE
EXCLUSION
ORUMIIAIIONOF INCIDENIAT
ORCONSEOUENIIA!
DAMACES
rOR CONSUMER
PRODUCTS.
IN SUCHSIATES
ORCOUNNIES/REGIONS,
SOMI EXCI.USIONS
MAY
OR LMIATIONS OF THISUMITTDWARNANTY
NOT APPI.Y
TO YOU
THETIMlrD WARRANIIIERMSCOMAIN€DIN THISSTATEMENT,
EXCEPT
TO
THEEMNT LAWFULLY
PIRMMED,DO NOT EXCTUDE,
RESTRET,
OR MODITY
BUTAREIN ADDITIONTO THEMANDATORYSTATUTORY
RIGHTS
APPLICABIE
IO IHE SAI! Of IHISPRODUCT
TO YOU,
Thistimil€d Woronty is opplicobleii oll coontries/.egrons
ond moy b€ €nlor..d
in ony country/€gion where HP o, its outtor zed seNicep.ovideBofur woronty
3eryi.erubte(rb $e rer-s oid cond,r,onrset lodh ,n thrt t'mibd Woiionry.
Unde. rhe HP Globol timited Woiionr/ p.ogrom, produchpurchos€din one
coonhy/rcgionmoy be t'oisfer€d b onotho.country/'egion,whe.€ HP or its
ourhorizedsetuicep'ovideri dtu wo.ronryseNice{o. fie 3omeproducrmodel
number,w rhouivoiding fie woronty Worc.ty tems, r€rviceovoilobiliry,ond
se ice .esponsetimesmoy vory hoh couniry/regionro co!nrrylregion Sr,ondod
woiio nV setuce reiponserimeis 3ub16rro choige due ro €ol pod, orcilobiliry.
It so, your HP outho.izedseNicep,ov der con prcvide you w,th detoits.
H P i s n o i re 5 p o .5b l e i o r c n y i c,;l l sor dui ' es$or moy be
i n honsferi ng
' ncutred
$e prodo.h T'on!{e.ol the prodlcts moy be coveredby exporrconholstssued
by rhe UniredStoleso. oihergovernmenh
Thi! tihiled wo(onty oppliesonly ro HP.brondedond Conpoq$rond€d
hordworeproduch l(ollec,,vely.sleaed io h6 iimired Wo'ronry 05
'h
"HP Hodwo,€ P,odud!") 5oldby o, l€osedI'om Hewlen-Pockord
Compony,ir3
wo dwid. rubsidio.ies,ofiiliores,olrho'ized resellers,or couitry/'€gion
dirfriburors{collectively
rcle.ied io in th s limned Worro.ty os "HP")wi$ *'is
LimiredWoronr^),.Theterm "HP Hordwo,e P,odud s limitedro rhe hordwo.e
cooponenrrond,eqoircd {nmwore The |ern "HP Nofdwo'e P'od!d" DOESNOT
includeony sohrore opplcor on5or prog,oh5 non HP p/odud5or non HP
brondedp€riphe.ols.All ion HP producho, non l-lPb'onded per pherolsextemol
lo fie HP HordworePrcducr-suchos erternoltoroge subsy5reh5,
disploys,
pri.lers, ond oher p€,,pherok ore provrded"AS 15"wi$our HPworonty
Howeve'..on HP monufoctureaond supp|ersor publishersmoy p.ovideiheir
own wonoil es direc y to you
HP woronrs thot fie HP HordworeProductsihot you hove purchosedor leced
Irom HP ore fr* lrom defecb in morefios or workmonship!nder normoluse
during 6e tiniled Woroni/ Pe'iod.The tih red Wor.ont Periodsrortson rhe
dole of porchos€or leoe fron HP,or tom $e dof6 HP cohplebs i.rollorion
Yourdoted solesor dellvery.e.e,pr. showingthe doreoi p!.cho'e o. leoseol
fie produ.r, is your pr@l of fie purchoseor leosedob You moy l,e reqlired b
providep.ool of purchoseor leos€os o conditionof receivng worronryseRLce.
You ore sntirledto hordworewonont/ s€ryiceoccord .g to rhe rerfr5ond
condirionso{ thi5dcum€nt il o repoi to your HP Hordwo'e p'odlcr i5 ,equked
wilhin rh€ tiniled Wotronry Period
Unlcg ottrwis o*d. ond b *..0*n
F,nflt d by locd loy, n.|.
HPHorduoo Produd moy bc rnonuhd,rld utr€ ;
rrd.ioL o. .,a, ond
ut d
.qui\lolcd b ns{, in p..fodnon 6 ond
liiry. tf moy opon or
'|lobrioL
'.lt
nplo Hr rbdrcrr Producr{ol wifi ncv o. pr|vio,rt
tJ poa,al
p",t
.qui\ioh.b
in p.rfrcrnorra od rutiobitiry,or lbl witt rq,,t*lcm pa,cr
ro
'Fw
on o.iginol Fedr.t
t|d hor b.cn dilcootinu.d. Rcplo€c|lt.ntpotn or! woronbd
b h. frr iom d.frEb ii
o. v/o.t ,onlhip tur nirldy igol doy3o., fo, il,c
'r'obdol
crddt
ol-h tinbd Wcronrypgiod of rtr np Xod*i n"ari rt.,7
n EE a h ulrtdi lt t cc incdlcd,wfiidcrrr ir b€r.
-.
}?d, of b dsract, .?otu or oplocr ory conrpomnr
a hqdr,!.r Fodr.,
id rior*h.6 o d.bd i^
o. wat,'lo l,ip duri,€th. Umitd *or'ody
Priod. AI cd|Fo|g{ Fd.'nobiols
or hordworspodrf: omoi und.r$ir ttmft.d
Wdlo tly b6n|. i.-P|op.dy of Hp.In dl. untit t .|€nr rtnrpur Hprbrdro't
Prcdtct ho! r4,ring loilurs, Hp,or itt toL di;on, ,roy C.d b !.qi'. E
wlh lol o ..ph(.lnd unirol HPrchoo.inotl|ol ii il,. lorx o. .quivoLd b
F,,
HPtlddt a! ftodd in p.rLr'rolEc or {bl r givey.ooo ntundof p,r p,rjus
Fic. o.16.
eduir
pcFn nh [.$
inbllq
in.iod ot o l.ph<.nl.r
crrdy k drfrcttrcorodu*.
. Thir i! yor,l
lxcludom
l"Docs Notw n NItHATtltt opEMltoNof rH|snoo(rT w[ 8E
rJr$,|IEtltflEDOr frRor-frEE.
Hptsxor nrspolsnc fo* DAMAG€
IIiATOCq.RtASA lESutT
Of vour FAUrEro fouovv rHt
rlt|slt(r1tof.{sr\|tENDOrO[ IHEtp H^rDU/Ar€
nOOUCr.
nh tlmibd Wonfity dd. nd opply b crFdobL or coorunrohboortsord
dc iEt.rt'|d b o|ty Fodod ko.n whtchiE t..iol dumb.. hor bon rg||old c
t|d lu bcar donogd or nndcod drfrairo ld oc o reul ol occldrnr,misuro,
oqi.., co.tiindlo|,
irwroFs or inod.qr.i moinbnonc.o. colibrofun. o.
ofrrcnd
ccrg lbl by opct on odrttr ir usog. p"r"n.rrt.r"r.a
; rU
u.r d6rnt..ldion aE rftFp.d wtat t F6Ard; kl
t ;h,urc, iabrhcing,
porlr, o.t|rFpl6 rlot 3uppliri tt Hp; 14 imFoF.ib
Flporotbn or
viw. iifdion; ll locr or donrogcin rron.it o.
l.l
h) by modtfconoa
"toinbnorE;
or i.Mc. by odFr|c ont r rron lil Hp, liil o|t Hp odt odrd rrvtcr prodda,
or liiil
own i'||bll oo ol ad<r* nptoccobtr 19 a Hpq;d
.rour
eo,r t
oloibb|. h. yoor trd|tt ii il|. syti€
cdroiy/r.gidr.
i
ExclusiveRemedy
TO THEEXTENT
ALLOWED
BYAPPLICABIE
IOCALLAW,THESE
IERMSAND
CONDIIIONSCON5IIIUTE
THECOMPIETE
AND EXCTUSIVE
WARRANTY
AGREEMENT
YOUAND HPREGARDING
EETWEEN
THEHPHARDWARE
PRODUCT
YOUHAVEPURCHASED
ORIfASED THISETERMS
AND
CONOITIONS
SUPERSEDI
ANY PRIOR
AGREEMENTS
OR
REPRESENTATIONS_INCLUDING
REPRESENTATIONS
MAOEIN HPSALTS
LITTRATURT
OR ADVICEGIVENTO YOU 8Y HPOR AN AGENTOR EMPTOYEE
OF HP_THATMAYHAVEBEENMADEIN CONNECTION
WI'H YOUR
PURCHASE
OR TEASE
OF THEHPHARDWARE
PRODUCT
No chongerotfie
condirioiso{ thisLimited
Woiionry s volidunless
il s modein wrilingond rigned
bv on olrho,,ed reDre*nlotive
of HP
Limitotion of tiobility
IFYOURHPHARDWARE
PRODUCT
FAIISTO WORKAS WARRANTED
ABOVE,
HP'SMAXIMUMIIASIII]YUNDER
THISLIMITED
WARRANIY
ISEXPRESSLY
LIMITED
TO THETESSER
OF THEPRICE
YOU HAVEPAD FORTHEPRODUCT
OR
IHE COSTOF IEPAIROR REPIACEMENT
OF ANY I]ARDWARE
COMPONENTS
THATMAIFUNCTION
IN CONDITIONS
OF NORMALUSE
EXCEPT
A5 INDICATED
ABOVE,IN NO EVENT
WIILHP8ELIABLE
FORANY
DAMAGESCAUSEDBYTHEPRODUCIOR THEFAIIUREOF THEPRODUCT
TO
PERFORM,
INCLUDING
ANY IOSTPROfITS
OR SAVINGS
OR SPECIAL,
INCIDENTAI,
ORCONSEGUENT]AL
DAMAGESHPISNOTLIASIE
TORANY
CI}IM MADEBYA THIRD
PARryORMADEBYYOUFORA THIRD
PARTY.
THS TIMTATION
OF TIABILITY
APPIESWHETHER
DAMAGES
ARESOUGHT,
OR A CIAIM MADE,UNDERTHISIIMITEDWARRANTY
OR A5 A TORTCLAIM
NEGLIGENCE
AND STRICT
PRODUCT
IIAB]LI , A CONTRACT
{INCTUDING
CLAIM,ORANY OTHER
CLAIM,THISTIMTATION
OF L]ASILITY
CANNOTBE
WAIVEDORAMENDED
8YANY PERSONTHLS
LIMiTATION
OF TIABILITY
WILLBEEFFECTIVE
EVEN YOUHAVEADVISED
HPORAN AUTHORIZED
REPRESENTAIIVE
OF HPOF THEPOSSIBIIII/
OF ANY SUCHDAMAGES.
THIS
TIMITATION
HOWEVER,
WILINOTAPPIYTO CLAIMS
OF IIAEIIITY,
FOR
PERSONAT
II.I]URY.
THISTIMITED
WARRANI/GIVESYOUSPECIFIC
IEGALRIGHTSYOUMAY
AISO HAVEOTHERRIGHTS
THATMAY VARYFROMSTATE
TO STATEOR TROM
TO COUNIRY/REGION
COUNTRY/REGION
YOUAREADVISED
TO CONSULT
APPTICABLE
STAT€OR COUNTRY/REGION
LAWSFORA FULLDETERMINATION
OF YOURRIGHTS
Umhcd Wortonfy Pcriod
Th. Umilrd Wor.onty P.riod for on HPfbrdrc!! Prodrcrir o sccilicd, lirod
Fird din icir€ orl ilr. dot ol pordns. Thc&rr on F !oL. r.c.id ir dt
dob o, F d|o . unhs! HPor por o*ll.r inftrnr po odswis. in Miti€.
l}ael of Wononily S.rvicc
To ndhL l" b p.wid. l||. b..t po.ibL $ppod ond r.flk dudngth. Umit d
Wdrqtly Priod, F, ||rot b. diccrd b HPb vlfit cooffgurotio|r,l@d nocr
rsrt ffmworc. inrtol rol*or! poth.3, ru. HPdioonojics t {! or o.. Hp r!.i*
rrppod loldio.rr whJr opplkobb.
HP*o||€t ilcour€.| )or, Ir occ.pt t\. u,. of, or b.mploy avo ohL rrppdi
LdindogL. Fwid.d t l+. It Fr .tro . iono &phy ovothbL rtlrrd .,rppo.t
copobifrtL., F, tndt in<rrroddiio.tol co.b du. to inc.torcd grpporrrcroorcc
t.qtr.in ntr. U{.d b.bf, ot! il|. rn.3 of v.or.ont .opFd ldvic. ttrotmay h.
oFplhobL b tu HPHordviorcProdudpu hovapurcho!.d.
On-til. Wo|?cnty S.rTic.
Yoir HPUiibd Woflonty .wic moy incl'rd. orBib lobo. suppodb ..f|oar FU,
hordr*orr. flP povida ooaib s.rvic. d'nir€ .bndoid oficc hours.Stondod
offoc hooc or! typkolly 8:0oom b 5:00F, Mondoyrtrroi.rgh
Friddy,bur moy
vo.y wtlfi h.ol b.rin t. procticcr.tf lour bconon t oorrid. dr. curonorv 3.rvk.
zon llDicolt 50 fm,/30 mil rc+onrc rinrr rncy bc b€.r or {rcr mcy ba
oddi{ord d|orgd. Io h.ob ill. ll.otrtr HPourtro.iz.dt ?vt providr r.&,r b
il. !P W.b rtb dt l||lF//rr..hFrdr/t|rpF.t
m
ol ib toh di&rrlion, d.ilrmin il onrir'bvo.ront $rvk i! ruqulr.d. Fo.
'noy, In monyro5.,
.rompL,
t|rcd.h.t con b. ftid hy ti. ura ot o Cusbnt€rS.lt
R.Fir rcSfl F.t tttd you d! ruquiod b r.pbc6 yorrrsll hot d 0lr in.tnlctiool
dd dGrhdbion Foyid.d by HP.Youorr olro r.qunld b co.Frot wit Hp
in olbmpli€ lo |ttol|! at poblco ov' ttrc t.bplrc . Thb mdy imolY!
pdtoming rcdir. diognodk Foccdu6, ifiblling toftuorc updotcso. pok16,
r.{iovir€ lhi.d pory opfioo3ondlor tob{iMiig op{io.r.,In ond.r b r.cciv! on-lib
iuppo.l, )ou mu3t lo) hov. o r.pru.oldiv! p.!..rn wlt.n HPirdid.. woflody
oaic.' ol pu silr; lb) notit HPil Fod'rclr ot! b.ing u!.d in on rttiro.nr.nr
whhh po!.. o poi.ntiol hcolrfior :of*y hozordro Hp cmplq,!.5 o.
rubcootrocto*r;lcl subicctto its .€osooobb!.curiiy r.quir.lnlnb, p.ovid. Hp wittl
frcc, ond 3oh occ.3sio ond ur. ol oll focililie!, informotion,ond
'l,fiicicnt,
t$dn3 d.b.hin€d r'.c.r,o.y by HPto p"ovi& tim.t 3upporl;ldl onlurc *d oll
nrdtoGrtrr.rt lobclr l:Uchos soriolnumb.6l ore i6 plocc,occessible,ond
L€ibL; {.1 moinbin on .nvitg'm.nr co.ri3bot wifi r*oducl 3o.ciftcotio.rsond
glpF rd co.ifigurolio...
f )rconqoir. on HPrlp.t..nroriw ro hondlcoll componcntr.ploc.r,coh, trrpport
rplifl ccrrocl oo oroihble oi odditioiol cod.
Corry-in Worronty Service
Under6e re n3 of corry-insetuice,you wil be reqoiredro d€liv€ryour
HP Hordwo'e P'oducllo on oulhorized3eryicelqorion for woiionv reooir. You
wifi tonspodolion
nu5t pr6poy ony shippingcho.ges,roxet, or duriesossociot'-.d
ofrhe producrto ond hom lhe seryiceldolion Inoddtion. you ore rerponsiblefor
insu'ingony produd shipp€doleturned ro on oulhorizedseryi(elcorion ond
osume ri3l of los3during shipping
Moil-in Worronty Service
Your HP UmiredWo(onry moy ocludeo mo | . woronty 5eryrceUnde he lerms
ship yolr HP HordworeProductto on
of moil'ins€tuice.you will b€ requ
'ed 'o
ollho.ized s€Nicelocoron {or woronry repoir Yo! mlsi prepoy o.y shipping
chorges,rorcs, o, dutiesosso.iobd w,fi konrportotionol fie prodoclto 6e repon
locorion ln oddiion, you ore responsibletor insuringony producryoo shapond
ossumeriJ<of lo$ during shippi.g HP will letu.n the rcpoi.ed p.oduclro you ond
incuroll logillicaond insu.oncecots ro ,etumfie prduct to yorr
Pickup ond neturn Wonsnty Seryice
Yoor HP lim,redWoronty moy includeo pickupond rerurnwo(onry seryace
UnderAe ielmi o{ pickupond retuh seNice,HP will pick up he defeiive u.il
from your locotion,repon ir, ond retu'i ii bock b your lo.orion HP w ll i.cur oll
repar, l€irrica, ond inrurcncecosb n lh r process.
Advonced Unit ReplocementWorronty Scrvice
Your HP Liniied Wotronry moy includeon odvoncedunil r€plocemenlwoi.onry
iedic€. Underhe |ermsof fie odvoncedunirreplocementwoiionty seNice,if o
unit a' daognoredo! defecfive,HP will rh,p o replocementplodud dnecdylo you.
On rec€ivinglh€ rcplcement unil, you will be .equkedb
6e deGctiveunil
'eru'n
lo HP, in the pocloging lhol o(ivet wilh the replocementunit,wifiin o defined
p€riod of rime,nomolly tiheen{l5l doys. HP will incuroll shippinsond insuroncs
corB lo rsrurnths d€fecliveu.it lo HP. Foilu.eto retumlh€ d6fe.liveonil noy rc3ull
in HP billing yoo {or rhe rsplocoh€niproducr
Curom* Se|f frpcir Wonunty Srwirc
In corrntrbr,/ngioorwlro lt i. oYoilohL,Flr HPtj'nibd Wondrt
includ.
'ncy in ih lolc
o Cudo|r|r S.lt Lpoir wonontysrvrcc. ll opplicottc, HPwill &rernir:
dir.rdloi t|ol CudomcrSc[ R.poh i3 dt opproP.iob m.ilrod o{ rEtrlnty i..vk!.
I ro, f" w Jrip opprod r.ploc.n nt po'r! dir.ctty b yot, r fulfitlp,,i
HPtlddwot Prodrcl*rnoity r..yicr. Tfii! will io\o co.rridcroblcrrooir timc.
At . you co?tbcrHPond d|c louhdiognoli! id.ntift€. ilrot tc prohhrncon bc
ftEd uir€ o||. of il|. portr, o nplocooblc porrcon bc .srt dir€dt b FU.
Oro. f|. pdt dris, |rFl6 ilr. d.frdir. pon prr*ont b t|t. pi',id.d
infirdioot ond doc1rr!|btin. il finthcro:sistonccir |!quir.d, coll i|.
HPLd|n''cd SopFo.tC.n:r ond o trchnicion*ifl oslij yor oror rlrc p[om.
In co:cr rArt t||. adocsraO pori mu'| b. rltwn db t|?, FU mu, $h'il|.
dJ.c1tur pon bo* b HPwihin o d6fin d p.riod of firn , nontolt filrt {tsl
doF. fh. d.fidi!| pcd mu.rb. dum.d witfi tt|6 orlociold documcototionin tt|.
p.drid.d thipping ritobriol. Foilur. b r.tum dlo d.&di\/! prod'rcrmay €rui in Hp
blllhg ),oulq {'6 Bploc.m.nl. Wiil' o Cusbm.r S.f lcFir, HPwill pdy oll
ilippir€ ond porr r!tum co.b ond dctflnirr r,|lccouri.r/cori.. b b. u!.d. il
CutbrDr S.lf R.p6ir oppli.3 b Fr, pho.o r.hr b F(r t9.ciffc HPHord\f,oo
Produdonnourccnrrl. Yanc(r| olo ot*in hloin<ridl qr thiawqrully r-vioa
o.r rt|. HPW.b it or ||rp./wt."h?.ci/r?F.r
S*vicc Upgrcdct
|P h6 o dto. ol oddlbtol r4pod o|ld rwicc cor.rog. lor pur produa rlr
con bo prd|orcd locolty.tlowtrr, lomc ruppo.tord rllot d Fod'rrr mq not
b. ovoilobL in ol coontriG/r.gioot. tor infonatio.r oo olEihbtliy of t.lvk
jboft
oid a|. cod lo. ilt .. r.wk upgod.., r![rbd|cHPWlb
'rpgEd.r
l$rcl/wwJrp.con/roplcr
Gurocing HP
ll yoor podrd h r d|,rirlgil|. timibd Wor|sdy M
ond t|t. e6grllonr in tln
prodrrt doctr||.'l|olioi & not tolv! tlt Fobl.ln, ),oucon ,oi.
srppo.t by
dolng t|robllori4:
I locob your r.o.6t HPSoppo.tbcotioi vio i!. Wo.ld Wid. w.b ot
lltf c//wwv.hp.ccn/e,D
rorr
. ConloctFrr oiilfioriz.d HPd.oLr o. ouilb.ir.d !.wk! ptridr. ond bc uq
io ltav! $.lollotNino infirnrotionowibblc bolcro pu coll HP:
. Prcducri.rbl numb€r,mod.l nomc,ond modclnumbcr
a ApdLlUe cnor m.5!og6
. Addoo oplioo3
a Op.rollt€ rylf.fi
r fiidacty hor*rco or softrrcrc
a D.biLd or.Cloos
Gurromc Supporl Phonc Numbcr
U.S.ondConodo
[email protected]
HP...........................................
illo' l
11400+lP
Compoq.................,.................
I{80o1a526672
tlAOoO(Co poql