– follow-on from Political Savvy 23 April 2013 workshop

Political Savvy – follow-on from
23rd April 2013 workshop
Jill Dann, FBCS CITP
Derek Dann FCMI
Southampton Solent University
11th November 2013
© November 2013 Jill Dann FBCS, CITP. All rights reserved
Political Savvy
1. Political intelligence is pivotal in managing stakeholders.
2. Better political savvy can reduce stress.
3. Political behaviours cause conflict such as:
– People having different goals/agendas
– Power/status issues
– Differences over ways of doing things
4. The preferred method of dealing with conflict is inaction
– With people avoiding politics and
– Pretending conflict is not there.
© November 2013 Jill Dann FBCS, CITP. All rights reserved
2
Power and influence
• Power
– something about you which motivates
people to be influenced by you.
• Influence
– the outcome of people doing something
they would not otherwise do.
© November 2013 Jill Dann FBCS, CITP. All rights reserved
© Jill Dann FBCS CITP
3
Productive Behaviours in Personal Power
Personal power is gained from below
Productive
Unproductive
PUSH – Assertive (I WIN)
Aggressive (YOU LOSE)
Expressing want
Rewards and penalties
Giving feedback
Logical persuasion
Interrogating
Patronising
Showing contempt
Attacking
PULL – Responsive (YOU WIN)
Passive (I LOSE)
Active listening & enquiring
Expressing appreciation
& support
Sharing Learning/Disclosure
Finding common ground
Visioning
Accommodating
Self put-downs
Self-pitying
Avoiding
© Cole/McKee Partnership/Hudson Associates 1996 adapted from ‘Assertive-Responsive Management’ by Malcolm Shaw
Balanced Influencing Skills
Push
Pull
© November 2013 Jill Dann FBCS, CITP. All rights reserved
© Jill Dann FBCS CITP
5
Situation Analysis Cycle
What
did I do?
What
was the
outcome
?
What
process
did I go
through
?
What
did I
say?
Who
was
involved
?
© August 2013 Jill Dann FBCS, CITP. All rights reserved
Stakeholder Engagement
Exploration of tactics
and approaches
Decide on
influencing
strategies
Influence over policy & resources
Communication Planning Template
High
Low
Keep Satisfied
Your answers:
Monitor Them
Your answers:
Key Players
Your answers:
Keep Informed
Your answers:
The wider public
Interest in your organisation
High
Power and Interest Communication
Planning
Medium
High
More face-to-face
Interest of the stakeholder
Low
High
Medium
Low
Written
Degree of Influence
Power, Interest & Attitude –
3D Matrix
Power
Interest
Attitude
Pseudo-nym
Stakeholder
Name
Assessment
Are they
influential or
not?
Influential
Your decision
on how to
handle
High
Active
Backer
Saviour
High
Passive
Backer
↓
Alarm call!
High
Active
Blocker
Sleeping
Giant
Saboteur
↓
Neutralize
High
Passive
Blocker
Time Bomb
↓
Bargain with?
Low
Active
Backer
Friend
↓
Low
Active
Blocker
Irritant
↓
Sounding
board
neutralize
Low
Passive
Backer
Acquaintance
↓
Low
Passive
Blocker
Trip Wire
Insignificant
© Jill Dann FBCS CITP November 2013
Enlist!
Keep
informed
Neutralize
1
Knowledge Café
• Sharing your
thinking & Next
Steps
Split into groups and share learning and ideas...
1. Reminded of the importance of identifying
and nurturing key relationships
2. Recognise that the practice requires
diligence even though the theory is good
3. Understand the importance of staying
positive and assertive
4. Recognise the need for balanced Push & Pull
skillset
5. Agree that it’s important to manage
stakeholders
6. Recognise the need to influence senior
managers
© November 2013 Jill Dann FBCS, CITP. All rights reserved
11
Where to find the rest of the exercises
http://www.amazon.co.uk/The-Project-Management-CoachYourself/dp/1471801527/ref=sr_1_1?ie=UTF8&qid=1383811764&sr=81&keywords=9781471801525
http://www.waterstones.com/waterstonesweb/products/jill+dann/the+project+m
anagement+coach3a+teach+yourself/9866505/
See Derek & Jill's book published 28th September 2012
at
http://www.hoddereducation.co.uk/Title/9781444176742/The_Emotional_Intelli
gence_Workbook_Teach_Yourself.htm
© November 2013 Jill Dann FBCS, CITP. All rights reserved
12
Contact Us
Email:
[email protected]
Facebook:
http://www.facebook.com/AskJillDann
Twitter:
http://www.twitter.com/AskJillDann
Linked In:
http://linkedin.com/in/jilldann
Amazon Author:
http://amazon.com/author/jilldann
Telephone
023 9225 6161
Mob:
07720 101 550
Skype:
consultation57
© November 2013 Jill Dann FBCS, CITP. All rights reserved
13
Political Savvy
Thank you for participating
Follow up via:
[email protected]
[email protected]
Consultation Limited
Prospect House
WATERLOOVILLE
Hampshire
PO7 6NZ
 www.consultationltd.com
© November 2013 Jill Dann FBCS, CITP. All rights reserved
14