March 2011 “Cloud Computing Case Studies” Dr. Luke Mulekezi, Director Pengower Ltd.

March 2011
“Cloud Computing Case Studies”
Dr. Luke Mulekezi, Director Pengower Ltd.
Company Background
Established 2002, proven technology
delivering web-based database solutions
Wide range of products, sectors and
organisation size from Local Authorities to
Investment Banks
Worldwide client base including UK, Finland
Germany, Ireland, Spain, Sweden, Australia,
Canada, New Zealand, Japan, Singapore,
USA
Platform as a Service
Rapid Development Instant Deployment
Browser
Application
Builder
End User
Application
Pengower
Platform
3rd Party
Systems
Application development “on the fly”, huge
reductions in development resource
SAAS applications deployed instantly, as they
are created
Quality, speed and flexibility
Simple pricing model
Architecture
Pengower application builder and platform,
define and support web-based n-tier business
applications
Developed in microsoft .Net framework,
integration via Web Services API utilizing
SOAP
Fast, efficient, scalable, secure data transfer,
multi-lingual, multi-browser, mobile device
compatible, database independent
Technology
Phone
Typical Solutions
CRM
ERP
Telesales
HR
Recruitment
Contractor Management
Magazine Production
Retail
Survey Tools
Time & Expenses
Payroll Bureau
E-Pay Slips
Absence
Management
Energy Mgt
Fostering
Cleaning
Service Teams
Memberships
Mystery Shopping
Customers
The Core Assets Group
Leading independent foster agency
Established 1994
£138 million turnover
Over 1000 staff across 80 offices
Mission to provide quality foster care in a
family setting and make a positive and lasting
difference to the lives of children and young
people
Rapid Global Expansion
12 Countries including US, Ireland, Canada,
Finland, Sweden, Germany, Japan, Australia
Developing Without a Specification
Recruiting and Training
Foster Carers
Account and Contact
Management
Placing Young Children
Billing and Carer Payment
Managing Placement
Support
Recording Child Wellbeing
Asset Management
Human Resources
Key Challenges
2 weeks notice period
Vague specification
Rapidly changing scope
Geography
Time-zones
Language and currency
Business model and process variation
Branding
Data sensitivity and security
No internal industry expertise
West Midlands Placements Database
Manage quality
Improve efficiency
Control costs
Effective reporting
Monitor standards
West Midlands Placements database
14 local authorities
From design to “go live” in 3 - 4 weeks
Provider View
Register details
Inspections and
checks
Services and prices
Resources and
documents
Referrals
Reports
Super User View
Add providers
Verify providers
Add contracts
Search providers
Manage placements
Reports by spread
sheet, charts and heat
maps
Complex Searching
Key Challenges
Outline specification
14 Local Authorities
Differing requirements
Changing requirements
Tight timescales
Data Sensitivity
Political backdrop
Diverse and resistant user base