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2014 Annual Performance Report 0
2014 Annual Performance Report 0 2014 Annual Performance Report OUR MISSION: To ensure the coordination of transportation service that enhances access to employment, health care, education, and other life-sustaining activities for older adults, persons with disabilities, people with low incomes and at-risk children who are dependent on others for transportation. Prepared by: Commission for the Transportation Disadvantaged 605 Suwannee Street, MS MS-49 Tallahassee, FL 32399 32399-0450 (850) 410-5700 5700 Main line (800) 983-2435 2435 Toll Free Line (850) 410-5751 5751 Fax line www.dot.state.fl.us/ctd www.facebook.com/floridactd (800) 955-8770 8770 Florida Relay Service – Voice/TDD 1|Page 2|Page Page 7 9 11 11 13 15 16 18 22 24 26 30 34 36 40 44 48 50 55 Table of Contents Executive Summary Introduction Program Organization Medicaid Non-Emergency Emergency Transportation 2013-14 Statewide Summary 2013-14 Statewide Data Tables 2013-14 CTC System Information 2013-14 Trips by Trip Type 2013-14 Trips by Purpose 2013-14 Trips by Type of Passenger 2013-14 Trips by Funding Source 2013-14 Operators by County 2013-14 Employee Information 2013-14 Summary of Vehicle Information 2013-14 Revenue Summary 2013-14 Expense Summary 2013-14 Performance Measures 2013-14 Other Reported Data County Summaries 3|Page This page is intentionally left blank. 4|Page Coordinated Transportation System Organization Designates Commission for the Transportation Disadvantaged Contracts With May contract with Designated Official Planning Agency Appoints and Staffs Recommends to CTD Purchasing Agencies Buys Trips May bill directly Local Coordinating Board Oversees Community Transportation Coordinator Contracts With Bills Transportation Operators May provide direct services Provides Transportation Transportation Disadvantaged Riders 5|Page This page is intentionally left blank. 6|Page Executive Summary Transportation plays a critical role in providing access to employment, health care, education, and other life-sustaining activities for many Floridians who are older adults, persons with disabilities, people with low incomes, or at-risk children. The Commission for the Transportation Disadvantaged ensures the availability of efficient, cost-effective, and quality transportation services for transportation disadvantaged persons. Ridership The 2013 Annual Performance Report states the Coordinated Transportation System provided 49.6 million trips. This year’s report states the System provided 29.2 million trips. The difference in the number of trips between the two reports is largely due to a change in methodology for allocating trips for monthly and weekly bus passes. Since the beginning of the Transportation Disadvantaged Program the Commission has allocated forty trips for a monthly bus pass and ten trips for a weekly bus pass. These numbers were based on the assumption that people receiving bus passes were using them to travel to and from a job daily. Over time this assumption proved false resulting in Community Transportation Coordinators with large fixed route systems receiving a significant share of the Transportation Disadvantaged funds. While some people do use bus passes for employment nowadays, most people use them for Medicaid appointments and other life-sustaining trips. Therefore, the Commission reviewed the data and modified the allocation to ensure Transportation Disadvantaged funds were distributed as equitably as possible across all Community Transportation Coordinators no matter what type of system they operated. New smart card systems are coming online that will record the actual number of trips a person uses with a bus pass. When a Community Transportation Coordinator with a fixed route system implements a smart card system then the Commission will use the recorded number of trips in Annual Performance Reports. Until that time, the Commission will allocate twelve trips for a monthly bus pass and three trips for a weekly bus pass. If the Commission used the methodology for the 2014 Annual Performance Report as used in previous Annual Performance Reports then the Coordinated Transportation would have provided 48.6 million trips in Fiscal Year 2013-14. Revenues and Expenditures In Fiscal Year 2013-2014, the Coordinated System had revenues of $324.9 million, which is a decrease of $69.2 million, or approximately seventeen percent. Local Government is the largest contributor of revenues to the Coordinated Transportation System with revenues reaching $147.8 million, which is 45 percent of all revenues. In Fiscal Year 2013-2014, expenses were $312.8 million, which is a decrease of $99.9 million, or about twenty percent. Labor and Fringe Benefits, and Materials and Supplies decreased $19.6 and $22.6 million, respectively. Labor and Fringe Benefit costs accounted for over 42 percent of all expenses. Trips by Type of Service Almost 18 million trips, which is 60 percent of all trips taken by older adults, persons with disabilities, people with low incomes and at-risk children within the Coordinated System, were on fixed route or deviated-fixed route systems. 7|Page Many fixed route and deviated-fixed fixed route systems use funds from the Coordinated System to subsidize the purchase of bus passes through various programs offered by transit authorities. Bus passes are the most cost effective means of providing transportation for people who are in proximity to a fixed route and are able to ride a bus. The remaining 40 percent of trips were provided by paratransit services at an average cost of $24.02 per trip. Paratransit services are the most expensive means of transportation for people served by the Coordinated System. Paratransit services are the predominant service in Florida’s rural areas. Purchasers of Trips The largest purchasers of trips from the Coordinating Transportation System were Local Non-Government and the Commission. These organizations purchased 60 percent of all trips within the System. The Commission purchased about 6.5 million trips with funds from the Transportation Disadvantaged Trust Fund, which is a de decrease of 1.6. The Coordinated Transportation System is a manifestation of the hard work and support of elected and appointed officials, transportation professionals,, and local partners who dedicate themselves to serve those who are unable to serve themselves. 8|Page Introduction The 2014 Annual Performance Report for the Florida Commission for the Transportation Disadvantaged is published to meet the statutory requirements outlined in Section 427.013(12), Florida Statutes, and covers the time period of July 1, 2013 - June 30, 2014. The authority of the Commission derives from Chapter 427, Florida Statutes, and Chapter 41-2, Florida Administrative Code. The Commission also administers the Transportation Disadvantaged Trust Fund (TDTF), which provides for carrying out the statutory responsibilities of the Commission. This report provides an overview of the program and a summary of performance trends statewide. This information is compiled from each system’s Annual Operating Report, thereby providing the Governor, Legislature, Commission, Community Transportation Coordinators, planning agencies, Local Coordinating Boards, State Human Service agencies, advocacy groups and others information about coordinated transportation services. The Commission is an independent agency located within the Department of Transportation for administrative and fiscal purposes. Otherwise, the Commission operates independently, with rule making and budget authority. The Commission employs staff in Tallahassee to administer and monitor the statutory requirements for the program. Mission Florida’s transportation disadvantaged are defined in Section 427.011(1), F.S., as those persons who because of physical or mental disability, income status, or age, are unable to transport themselves or to purchase transportation and are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, social activities, or other life-sustaining activities, or children who are handicapped or high-risk as defined in s. 411.202, F.S To ensure the coordination of transportation services that enhance access to employment, health care, education, and other life-sustaining activities for older adults, persons with disabilities, people with low incomes and at risk children who are dependent upon others for transportation. Floridians Being Served Purpose of the Commission The Florida Legislature created the Commission for the Transportation Disadvantaged (Commission) in 1989 to coordinate the transportation services provided to the transportation disadvantaged. The goal of this coordination is to ensure the cost-effective provision of transportation by qualified community transportation coordinators or transportation operators for the transportation disadvantaged. 9|Page Commission Membership . According to Section 427.012(1), F.S., the Commission shall consist of seven (7) voting members all appointed by the Governor, including five (5) Business Community Members; two (2) members who have a disability and use the Transportation Disadvantaged Sys System. One of these members must be over 65 years of age. In addition, the Secretary of Transportation, the Secretary of Children and Families, the Secretary of Elderly Affairs, the Executive Director of the Department of Economic Opportunity, the Executivee Director of the Department of Veterans’ Affairs, the Secretary of the Agency for Health Care Administration, the Director of the Agency for Persons with Disabilities, and a county manager or administrator who is appointed by the Governor, or a senior management agement level of each, shall serve as ex officio non-voting voting advisors to the Commission. The current members of the Commission are re shown in the following table table: Commissioners Grey, Darm and Hart Commissioners Voting Members Representing: Users with a Disability Chairman David Darm Vice-Chairman Mike Willingham Dane Grey The Business Community Marion Hart The Business Community Michael Horan The Business Community Charlotte Temple The Business Community Bryan Vaughan Ex Officio Members Jim Boxold, Secretary Ed Coven, Designee Jesse Panuccio, Executive Director Holly Carson, Designee Mike Carroll, Secretary Diane Harris, Designee Elizabeth Dudek, Secretary Beth Kidder, Designee Barbara Palmer, Director Kent Carroll, Designee Samuel P. Verghese , Secretary Buddy Cloud, Designee Mike Prendergast, Executive Director Dennis Latta, Designee ** VACANT ** The Business Community Users with a Disability Representing: Dept. of Transportation Department of Economic Opportunity Department of Children and Families Agency for Health Care Administration Agency for Persons with Disabilities Department of Elder Affairs Department of Veterans' Affairs County Manager or Administrator 10 | P a g e Program Organization The Commission is the state-level policy board responsible for the oversight of the implementation of coordinated transportation disadvantaged services. To assist with program implementation, the Commission contracts with a Community Transportation Coordinator (CTC) and planning agency in each county. The local CTC is responsible for the actual arrangement and/or delivery of transportation services for transportation disadvantaged persons. The CTC, through a competitive procurement process, may contract with local transportation operators to provide transportation for transportation disadvantaged persons. During Fiscal Year 20132014, 387 qualified transportation operators carried out the provision of services. representative of the local public education system; a person who is recognized by the Florida Department of Veterans’ Affairs, (representing the veterans of the county); a person who is recognized by the Florida Association for Community Action representing the economically disadvantaged; a representative of the local private for profit transportation industry; a representative for children at risk; a person representing the Regional Workforce Board; a representative of the local medical community; and where available, a representative of a local public transit system. Non-Emergency Medicaid Transportation The Local Coordinating Board (LCB), appointed and staffed by the planning agency, oversees and annually evaluates the CTC, which the Commission approves. Local Coordinating Boards also provide assistance to the CTCs by identifying local service needs and providing information, advice and direction to CTCs on the coordination of services. Each Local Coordinating Board is an advisory body to the CTC in its service area. There are tens of thousands of people statewide who depend upon their Medicaid coverage to provide transportation to and from essential medical services. Non-Emergency Medicaid Transportation (NEMT) services ensure access to medical care for those people who are either unable to drive, cannot afford to own or maintain a vehicle and do not have access to affordable transportation. Non-Emergency Medicaid Transportation services are particularly crucial in rural areas where distances to medical providers are often greater than in urban areas and where public transit alternatives are frequently non-existent. Medicaid funding is critical to Transportation providers who ensure Medicaid recipients have access to non-emergency health care. Membership of each Local Coordinating Board includes the Chairperson of the Board, who is an elected official; representatives from the Departments of Transportation, Children and Families, Education, Elder Affairs, and Agency for Health Care Administration; a person over sixty representing the elderly; a person with a disability representing persons with disabilities; two (2) citizen advocate representatives (one who must be a user of the system); a In Florida, the Agency for Health Care Administration (AHCA) administers the state’s Medicaid program which consists of both mandated and optional programs to carry out its mission. Transportation is a federally mandated service. This service is designed to be purchased through Florida’s coordinated transportation system (Chapter 427, F.S.) in an effort to obtain maximum efficiencies and ensure the safety and well-being of riders. 11 | P a g e The Commission has been providing transportation for AHCA under a fixed fee basis since 2004. The current multi-year contract between AHCA and the Commission was executed in December, 2008. Each month, the Commission receives a fixed amount of funding to provide all Non-Emergency Medicaid Transportation services to eligible Medicaid beneficiaries. The Commission contracts with Community Transportation Coordinators (CTCs) to administer the Transportation Disadvantaged Trust Fund and the Non-Emergency Medicaid Transportation Program in their service areas. There are twelve (12) counties where the designated Community Transportation Coordinator has declined to participate in the Non-Emergency Medicaid Transportation Program. These areas include: Brevard, Broward, Collier, Duval, Hillsborough, Manatee, Miami-Dade, Palm Beach, Pinellas, St. Lucie, Sarasota and Volusia, therefore the data from these counties are not included in this Annual Performance Report. These areas are operated by Subcontracted Transportation Providers (STPs) who were procured through a Request for Proposal (RFP) process. Commission Staff establishes guidelines and procedures for program implementation; provides technical assistance regarding program requirements; collects and analyzes operational data from Community Transportation Coordinators or Subcontracted Transportation Providers; and develops and submits statewide reports to AHCA. Staff also operates an Ombudsman program which provides assistance to Medicaid beneficiaries who request information regarding the Medicaid transportation problems. services or experience transportation The statewide allocation for transportation services in Fiscal Year 2013-2014 was $61,051,033. During Fiscal Year 2013-2014, there were about 2.5 million Non-Emergency Medicaid Transportation trips provided to 64,021 Medicaid beneficiaries. The table below is a statewide summary of the Non-Emergency Medicaid Transportation Program highlights. Non-Emergency Medicaid Transportation • Funding • Total Trips • Bus Pass Trips • Multi-Load Vehicles • Private Volunteer Transportation Trips • Public Transportation • Stretcher Trips • Wheelchair Trips • Taxi Trips • Commercial Air • Unduplicated Passenger Head Count FY 2012-13 FY 2013-14 $61,051,033 2,815,811 258,924 1,732,400 2,243 $57,949,027 2,584,919 171,958 1,611,953 1,592 93,892 67,785 622,484 38,082 1 68,551 71,377 57,423 531,473 139,141 0 64,021 12 | P a g e Fiscal Year 2013-2014 Statewide Summary 13 | P a g e County: CTC: Demographics Florida Commission for the Transportation Disadvantaged Number Contact: 605 Suwannee Street, MS-49 Tallahassee, Florida 32399-0450 Total County Population 19,552,860 850.410.5700 800.983.2435 www.dot.state.fl.us/ctd Potential TD Population 7,865,157 Email: Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS UDPHC 588,845 2012 2013 2014 32,949,232 672,620 11,333,525 2,643,175 37,312 84,249 47,720,113 34,261,320 725,678 11,852,868 2,613,167 31,408 117,442 49,601,883 16,639,202 817,481 9,170,446 2,439,547 27,133 137,473 29,231,282 8,767,967 3,110,999 6,335,775 1,601,448 29,785,694 49,601,883 7,377,411 2,935,656 3,264,670 1,365,147 14,288,398 29,231,282 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 17,084,469 4,374,996 9,531,237 9,994,108 6,735,303 47,720,113 7,076,325 2,232,151 3,124,574 1,428,798 352,215 33,506,050 47,720,113 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 127,144,776 106,904,343 2,743 1,160 5,172 8,667,550 127,393,559 107,058,636 2,649 1,641 5,499 10,046,088 117,941,581 97,732,682 2,976 1,311 5,296 7,780,427 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests $367,635,376 $412,875,774 $312,801,916 $345,860,613 $394,084,053 $324,987,622 4,592 4,592 4,258 10,380 14,020 15,042 222,239 213,615 295,714 126,333 188,311 169,412 Performance Measures 8,182,952 1,900,235 1,850,064 854,085 372,427 36,442,120 49,601,883 6,553,857 1,816,326 1,562,665 736,906 334,279 18,239,144 29,243,177 Accidents per 100,000 Miles Miles between Roadcalls Ave. Trips per Driver Hour Ave. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 0.91 46,352 1.70 41.54 7.70 23.26 39.63 2.70 1.29 48,091 1.53 33.20 8.32 25.96 39.65 3.13 1.11 39,631 1.62 43.96 10.70 24.02 38.88 2.56 14 | P a g e Fiscal Year 2013-2014 Statewide Data Tables 15 | P a g e 2013-14 CTC System Information Operating County Environment Alachua Urban Baker Rural Bay Urban Bradford Rural Brevard Urban Broward Urban Calhoun Rural Charlotte Urban Citrus Rural Clay Rural Collier Urban Columbia Rural Desoto Rural Dixie Rural Duval Urban Escambia Urban Flagler Rural Franklin Rural Gadsden Rural Gilchrist Rural Glades Rural Gulf Rural Hamilton Rural Hardee Rural Hendry Rural Hernando Rural Highlands Rural Hillsborough Urban Holmes Rural Indian River Urban Jackson Rural Jefferson Rural Lafayette Rural Lake Rural Coordinators' Name MV Transportation Inc Baker County Council On Aging, Inc. Tri-County Community Council, Inc. Suwannee River Economic Council, Inc. Space Coast Area Transit Broward County Board of County Commissioners Calhoun County Senior Citizens Charlotte County BOCC Transit Division Citrus County Transit Clay County Council on Aging,Inc. Collier County Board of County Commissioners Suwannee Valley Transit Authority Veolia Transportation Services Suwannee River Economic Council, Inc. Jacksonville Transportation Authority Pensacola Bay Transportation Flagler County Public Transportation Croom's, Inc. Big Bend Transit, Inc. Suwannee River Economic Council, Inc. Good Wheels, Inc. Gulf County Transportation Suwannee Valley Transit Authority Veolia Transportation Services Good Wheels, Inc. Mid Florida Community Services, Inc. Veolia Transportation Services Hillsborough County Board of County Commissioners Tri-County Community Council, Inc. Senior Resource Association, Inc. Jackson Co. Trans. dba JTrans Big Bend Transit, Inc. Suwannee River Economic Council, Inc. Lake County Board of County Commissioners Organization Type Private For-Profit Private Non-Profit Private Non-Profit Private Non-Profit County County Private Non-Profit County County Private Non-Profit County Public Transit Authority Private For-Profit Private Non-Profit Public Transit Authority Private For-Profit County Private Non-Profit Private Non-Profit Private Non-Profit Private Non-Profit Private Non-Profit Public Transit Authority Private For-Profit Private Non-Profit Private Non-Profit Private For-Profit County Private Non-Profit Private Non-Profit Private Non-Profit Private Non-Profit Private Non-Profit County Network Type Partial Brokerage Sole Source Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Sole Source Partial Brokerage Partial Brokerage Partial Brokerage Complete Brokerage Partial Brokerage Complete Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Sole Source Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Sole Source Partial Brokerage Complete Brokerage Partial Brokerage Partial Brokerage Complete Brokerage Partial Brokerage Partial Brokerage Sole Source Sole Source Partial Brokerage Partial Brokerage Complete Brokerage Continued on the next page 16 | P a g e 2013-14 CTC System Information County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington By County Operating Environment Urban Urban Rural Rural Rural Urban Rural Urban Urban Rural Rural Urban Rural Urban Urban Urban Urban Urban Urban Rural Rural Urban Rural Urban Urban Rural Rural Rural Rural Urban Rural Rural Rural Coordinators' Name Good Wheels, Inc. StarMetro-City of Tallahassee Levy Board of County Commissioners Liberty County Transit Big Bend Transit Manatee County Area Transit Marion Senior Services, Inc. Medical Transportation Management, Inc. Miami-Dade Transit Guidance/Care Center Nassau County Council on Aging, Inc. Okaloosa County BOCC Veolia Transportation Services Central Florida Regional Transportation Authority Central Florida Regional Transportation Authority Palm Beach County Pasco County Public Transportation Pinellas Suncoast Transit Authority (PSTA) Polk County Transit Services Ride Solution, Inc. St. Johns County Council on Aging, Inc. BOCC of St. Lucie County Pensacola Bay Transportation Sarasota County Area Transit Central Florida Regional Transportation Authority Board of Sumter County Commissioners Suwannee Valley Transit Authority Big Bend Transit, Inc. A & A Transport, Inc. County of Volusia d/b/a VOTRAN Wakulla County Senior Citizens/Wakulla Trans Tri-County Community Council, Inc. Tri-County Community Council, Inc. Urban- 26 Rural- 41 Counties- 67 Organization Type Private Non-Profit City Government County County Private Non-Profit County Private Non-Profit Private For-Profit Public Transit Authority Private Non-Profit Private Non-Profit County Private For-Profit Public Transit Authority Public Transit Authority County County Public Transit Authority County Private Non-Profit Private Non-Profit County Private For-Profit Public Transit Authority Public Transit Authority County Public Transit Authority Private Non-Profit Private Non-Profit County Private Non-Profit Private Non-Profit Private Non-Profit Network Type Partial Brokerage Partial Brokerage Sole Source Sole Source Partial Brokerage Partial Brokerage Partial Brokerage Complete Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Complete Brokerage Complete Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Sole Source Sole Source Complete Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Partial Brokerage Sole Source Partial Brokerage Partial Brokerage Private Non-Profit- 30 Private For-Profit- 8 County- 18 Public Transit Authority- 10 City Government- 1 Metropolitan Planning Organization- 0 Sole Source- 11 Partial Brokerage- 47 Complete Brokerage- 9 17 | P a g e 2013-14 Passenger Trips by Trip Type County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Daily Tickets Weekly Passes Monthly Passes Deviated Fixed Route 0 0 0 0 0 0 0 3,635 0 0 0 0 0 0 0 0 352,952 17,410 81,160 0 54,767 0 151,680 23,360 0 0 0 0 0 0 0 0 0 0 0 51,419 0 0 0 59,584 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17,428 0 0 0 0 0 0 0 0 0 0 0 0 0 0 58,584 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 20,647 0 0 0 0 0 0 0 0 121,626 0 261,738 0 0 0 0 0 0 0 0 0 0 0 0 4,040 0 0 0 0 0 0 0 0 0 0 0 626 Continued on the next page (Passenger Trip by Trip Type page 1 of 4) Ambulatory 75,356 14,359 88,765 19,916 598,030 807,160 6,937 81,498 178,579 73,591 65,840 51,949 19,546 5,737 256,681 106,679 83,289 6,694 44,234 3,190 3,663 19,543 10,623 20,632 22,812 124,278 107,943 525,937 27,920 25,796 33,942 12,842 3,281 127,548 18 | P a g e 2013-14 Passenger Trips by Trip Type County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Daily Tickets Weekly Passes Monthly Passes Deviated Fixed Route 1,208 0 1,208 0 5,109 0 58,500 0 0 0 0 0 0 0 0 0 0 0 0 3,198 14,845 81 16,016 0 0 0 0 0 0 0 0 8,000 430,307 384,945 7,974,493 12,363 0 0 10,712 0 0 0 0 7,896 429 0 38,840 0 0 0 0 0 129,578 108,629 580,312 106,245 31,591 26,483 141,479 25,902 18,872 0 1,668,440 0 5,056 21,040 103,140 0 674,298 277,387 1,355,513 0 117,588 10,324 60,298 5,049 0 0 0 128,540 0 0 0 256,726 6,160 10,074 13,080 0 5,809 0 0 0 0 0 663,200 0 31,341 26,274 140,358 25,697 0 0 0 7,560 0 0 0 0 0 0 0 8,410 0 0 0 0 74,404 20,820 322,200 0 0 0 0 0 0 0 0 0 0 0 0 0 2,093,368 903,467 13,642,367 817,481 Continued on the next page (Passenger Trip by Trip Type page 2 of 4) Ambulatory 119,335 52,666 53,466 31,650 14,111 167,403 119,806 74,202 1,270,708 70,273 45,479 71,001 13,579 613,630 149,601 724,704 123,505 682,953 176,801 0 50,866 124,967 27,396 174,422 148,416 68,555 16,593 8,713 9,465 234,411 11,982 47,147 17,850 9,170,446 19 | P a g e 2013-14 Passenger Trips by Trip Type County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Non Ambulatory 34,666 3,597 11,180 2,185 14,883 194,747 1,665 6,376 14,434 20,072 18,625 6,005 4,686 749 108,195 38,346 14,706 1,260 3,053 889 28 2,989 2,093 3,260 1,858 18,453 17,259 117,269 2,455 5,220 3,758 1,075 136 37,968 Stretcher School Board Total 735 0 110,757 9 0 21,600 633 0 100,578 102 0 22,203 0 11,990 1,076,425 0 52,929 1,284,643 82 0 8,684 0 0 87,874 133 0 244,565 116 0 153,363 0 0 84,465 252 0 58,206 64 0 24,296 122 0 6,608 0 0 364,876 300 0 162,753 0 0 97,995 110 0 8,064 3 0 105,874 26 0 4,105 0 0 3,691 79 0 22,611 33 0 12,749 116 0 24,008 0 0 45,317 1,159 0 143,890 1,270 0 126,472 0 0 1,026,570 320 0 30,695 0 0 31,016 65 0 41,805 27 0 13,944 2 0 3,419 139 39,407 205,688 Continued on the next page (Passenger Trip by Trip Type page 3 of 4) Trips by Trans Operators 2,296 0 599 0 437,897 649,596 0 2,778 8,878 0 84,075 13,801 24,296 0 0 29,065 0 0 1,556 26 67 0 0 20,644 7,200 38,858 77,041 0 320 0 0 27 2 41,106 Trips by Coordination 0 0 44,978 12,369 0 428,600 0 0 150,383 15,629 390 0 0 0 0 17,428 0 0 0 0 0 0 0 3,364 6,115 82,142 49,431 521,399 0 0 0 0 0 164,582 20 | P a g e 2013-14 Passenger Trips by Trip Type County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Non Ambulatory 14,803 8,476 4,006 1,175 1,328 44,837 51,462 5,680 479,645 10,192 3,194 24,095 2,655 191,085 46,586 142,810 18,902 256,959 54,853 12,643 24,866 123,565 6,357 51,058 46,217 6,813 4,578 2,278 870 73,837 1,031 5,030 3,521 2,439,547 Stretcher School Board 790 0 20 0 8 0 1 0 30 0 170 9,264 714 0 33 0 620 9,059 0 0 22 0 1 0 6 0 10,072 0 2,455 0 0 0 343 14,531 0 293 646 0 436 0 1,626 0 0 0 4 0 0 0 2,436 0 87 0 93 0 3 0 1 0 0 0 216 0 123 0 280 0 27,133 137,473 (Passenger Trip by Trip Type page 4 of 4) Total 137,344 124,771 57,480 32,826 18,667 252,616 171,982 87,915 10,562,140 91,177 56,591 134,366 16,240 1,739,551 424,097 2,554,826 286,517 3,247,403 425,559 141,619 334,084 277,846 39,566 888,680 420,739 83,015 21,264 19,404 10,336 725,672 13,229 52,300 21,651 29,231,282 Trips by Trans Operators 4,077 61,162 0 0 30 0 8,019 32,354 1,683,518 16,780 0 125,883 16,240 0 0 0 50,567 3,119,439 286,996 0 0 155,889 675 85,528 0 63,922 5,771 85 0 99,653 0 1,308 280 7,258,304 Trips by Coordination 2,721 0 0 0 0 144,810 34,657 42,717 1,306,011 74,397 0 8,483 0 326,515 79,604 0 65,792 127,964 60,718 0 0 121,957 5,809 51,044 78,973 19,093 0 0 0 62,918 0 0 0 4,110,993 21 | P a g e 2013-14 Trips by Purpose County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Medical 77,626 7,540 42,152 8,056 109,516 127,599 4,960 29,204 30,746 32,365 47,826 49,571 13,714 5,996 76,565 39,410 20,799 5,179 22,765 3,563 3,612 7,696 12,748 15,237 20,195 51,989 43,182 458,762 16,726 21,176 16,815 7,120 2,845 62,312 Employment Education/Training 13,743 1,325 1,677 4 9,432 41,839 0 12,369 420,665 221,865 78,916 320,829 946 764 961 24,106 35,233 121,110 65,305 27,950 9,334 5,049 4,515 576 3,309 1,195 0 0 53,418 23,991 35,814 2,214 20,678 28,807 141 1,293 61,726 15,635 0 0 0 0 11 10,549 1 0 3,928 3,030 0 4,000 0 84,882 64,906 3,049 71,229 111,567 2,937 8,516 186 7,412 11,185 3,661 3,006 2,749 0 0 39,871 59,047 Continued on the next page Nutritional 1,478 3,782 6,747 1,530 27,654 198,720 1,551 10,357 13,683 18,534 11,164 6 850 572 15,993 816 17,836 13 141 444 0 3,773 0 1,069 0 5,362 6,973 110,389 608 909 5,320 898 574 22,117 Life-Sustaining/Other 16,585 8,597 408 248 296,725 558,579 463 23,246 43,793 9,209 11,092 3,538 5,228 40 194,909 84,499 9,875 1,438 5,607 98 79 582 0 744 21,122 1,657 8,362 274,623 1,908 1,333 4,824 171 0 22,341 Total 110,757 21,600 100,578 22,203 1,076,425 1,284,643 8,684 87,874 244,565 153,363 84,465 58,206 24,296 6,608 364,876 162,753 97,995 8,064 105,874 4,105 3,691 22,611 12,749 24,008 45,317 143,890 126,472 1,026,570 30,695 31,016 41,805 13,944 3,419 205,688 22 | P a g e 2013-14 Trips by Purpose County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Medical 95,041 37,431 13,010 18,120 7,069 109,164 134,745 25,647 297,848 32,167 23,644 63,153 10,449 1,021,579 249,056 523,739 152,132 2,095,359 275,565 8,921 9,557 64,941 247,085 50,838 56,983 18,382 19,454 3,872 7,243 166,613 6,900 24,077 12,060 7,377,411 Employment 0 19,589 2,809 184 3,871 42,275 1,720 7,895 38,690 2,928 15,511 48,371 2,101 194,899 47,516 255,483 18,156 932,782 2,599 54,067 10,992 22,838 47,139 0 51,960 15,817 884 4,361 0 66,279 681 8,607 1,579 2,935,656 Education/Training 10,512 64,881 37,093 8,029 5,624 69,893 6,560 14,221 297,815 22,503 2,428 6,718 231 238,639 58,180 753,674 64,120 5,097 53,859 0 9 79,594 57,719 750 64,924 13,369 167 5,156 2,461 145,181 1,784 16,408 7,688 3,264,670 Nutritional 0 1,497 328 2,186 204 7,347 22,358 133 269,075 6,986 10,046 12,092 1,555 76,415 18,630 229,934 11,584 65,892 45,283 0 2 14,172 18,482 18,015 12,105 12,971 0 152 632 12,284 3,049 1,875 0 1,365,147 Life-Sustaining/Other 31,791 1,373 4,240 4,307 1,899 23,937 6,599 40,019 9,658,712 26,593 4,962 4,032 1,904 208,019 50,715 791,996 40,525 148,273 48,253 78,631 19,006 707,135 50,314 264,481 91,874 22,476 759 5,863 0 335,315 815 1,333 324 14,288,398 Total 137,344 124,771 57,480 32,826 18,667 252,616 171,982 87,915 10,562,140 91,177 56,591 134,366 16,240 1,739,551 424,097 2,554,826 286,517 3,247,403 425,559 141,619 39,566 888,680 420,739 334,084 277,846 83,015 21,264 19,404 10,336 725,672 13,229 52,300 21,651 29,231,282 23 | P a g e 2013-14 Trips by Type of Passenger County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Elderly 30,795 9,361 36,548 4,851 476,637 725,138 5,238 75,608 42,409 48,023 60,312 12,348 7,874 3,764 112,705 56,092 48,997 3,690 35,785 2,261 1,747 13,124 4,715 7,255 16,906 47,946 34,628 331,654 17,409 16,128 17,427 5,408 2,008 60,821 Children 10,940 850 27,898 510 53,771 99,646 163 28 2,562 1,415 0 1,265 1,129 782 81,804 11,712 4,900 926 256 357 94 2,278 492 760 1,469 14,114 2,896 37,559 8,296 110 548 78 334 32,877 Low Income Disabled 21,492 11,330 5,831 15 13,112 9,988 5,112 597 278,469 158,345 36,440 193,706 999 967 7,171 4,596 12,977 128,145 0 28,712 24,153 0 0 0 4,537 2,926 1,818 68 39,187 39,049 21,974 21,393 2,205 1,323 2,185 73 20,360 158 1,245 96 33 0 4,867 2 0 0 4,476 4,290 19,072 0 16,313 61,017 13,541 15,522 359,742 76,098 1,530 1,042 1,551 2,481 16,501 61 8,039 419 894 33 27,196 16,885 Continued on the next page Low Income/Disabled 36,200 0 7,402 11,133 65,522 154,196 506 466 3,516 15,629 0 0 4,408 176 13,162 730 7,056 417 6,732 146 1,817 1,899 0 1,994 7,870 2,500 51,567 209,038 2,120 9,971 761 0 150 57,590 Other 0 5,543 5,630 0 43,681 75,517 811 5 54,956 59,584 0 44,593 3,422 0 78,969 50,852 33,514 773 42,583 0 0 441 7,542 5,233 0 2,000 8,318 12,479 298 775 6,507 0 0 10,319 Total 110,757 21,600 100,578 22,203 1,076,425 1,284,643 8,684 87,874 244,565 153,363 84,465 58,206 24,296 6,608 364,876 162,753 97,995 8,064 105,874 4,105 3,691 22,611 12,749 24,008 45,317 143,890 126,472 1,026,570 30,695 31,016 41,805 13,944 3,419 205,688 24 | P a g e 2013-14 Trips by Type of Passenger County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Elderly 49,565 31,955 9,676 19,294 5,916 45,612 100,189 17,111 822,923 31,651 36,425 22,582 8,762 604,233 147,311 954,399 70,843 1,797,354 118,741 0 9,038 171,337 146,144 251,626 91,951 23,111 6,170 6,908 2,231 300,404 8,058 32,714 11,307 8,331,153 Children 16,991 37,917 146 5,064 44 21,174 40,736 3,200 191,713 8,413 1,674 17,306 903 78,137 19,049 20,604 50,424 242,770 63,743 1,745 424 994 18,899 4,617 19,133 21,769 997 181 3,061 189,604 1,024 10,215 5,106 1,500,596 Low Income 6,839 29,945 16,477 6,270 6,445 9,823 16,199 20,032 19,495 14,726 10,338 34,956 3,096 141,283 34,444 1,170,439 68,418 318,273 113,964 0 5,975 663,200 34,172 24,271 18,309 15,827 0 4,645 2,448 0 104 3,601 1,498 3,788,534 Disabled 12,499 24,954 3,089 2,102 2,054 82 9,918 17,127 75,440 57 2,364 16,062 1,440 526,915 128,460 369,289 54,420 179,242 78,775 0 0 39,686 127,443 25,879 2,744 1,426 0 708 0 233,447 315 3,282 2,130 2,720,686 Low Income/Disabled 35,825 0 12,160 45 772 130,579 3,340 14,445 63,478 30,249 1,007 14,172 803 346,188 84,400 34,484 20,351 619,389 33,921 0 0 13,463 83,731 17,497 139,607 18,067 0 491 2,596 0 3,728 1,689 550 2,401,701 Other 15,625 0 15,932 51 3,436 45,346 1,600 16,000 9,389,091 6,081 4,783 29,288 1,236 42,795 10,433 5,611 22,061 90,375 16,415 139,874 24,129 0 10,350 10,194 6,102 2,815 14,097 6,471 0 2,217 0 799 1,060 10,488,612 Total 137,344 124,771 57,480 32,826 18,667 252,616 171,982 87,915 10,562,140 91,177 56,591 134,366 16,240 1,739,551 424,097 2,554,826 286,517 3,247,403 425,559 141,619 39,566 888,680 420,739 334,084 277,846 83,015 21,264 19,404 10,336 725,672 13,229 52,300 21,651 29,231,282 25 | P a g e 2013-14 Passenger Trips by Funding Source County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake CTD 20,481 8,810 9,459 4,513 65,013 208,933 3,204 48,550 22,691 20,160 38,426 12,582 6,978 3,759 66,402 23,872 22,901 3,307 26,409 2,871 2,334 9,379 2,890 6,046 10,900 14,882 17,881 341,362 6,794 16,499 8,018 5,418 2,143 30,926 FDOT DCF APD 0 0 0 196 0 0 2,574 1 24,199 0 0 12,369 317,495 0 31,066 6,325 1,022 71,761 1 0 1,499 2,823 0 0 51,841 0 152,973 2,919 0 16,969 0 0 0 0 0 1,906 4,433 0 0 0 0 0 0 0 0 2,630 0 2,491 54,904 0 0 0 0 0 30,566 0 183 0 0 0 79 31 0 1 0 5,249 0 0 0 2,471 0 3,364 21,780 915 5,521 0 0 453 7,507 0 53,767 1,889 14,242 58,480 394 0 3,551 6,317 0 0 0 0 14,618 0 0 3,176 0 0 0 36,315 0 53,244 Continued on the next page (Passenger Trip by Funding Source page 1 of 4) AHCA 33,093 2,705 18,203 3,543 0 50,603 1,939 11,185 8,878 25,051 0 40,112 12,163 2,236 0 67,328 5,658 3,166 16,306 692 1,195 2,814 9,788 8,232 5,214 72,094 28,563 137,021 9,946 6,054 8,442 4,487 702 31,499 DOE 0 0 0 0 81,160 36,127 0 0 0 127 0 0 2 0 0 847 0 0 0 0 0 0 0 102 0 0 0 0 0 0 0 0 0 0 26 | P a g e 2013-14 Passenger Trips by Funding Source County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL CTD 27,461 72,359 14,962 11,030 7,053 34,691 27,831 10,246 938,363 30,819 29,234 40,919 5,510 101,007 24,625 1,735,787 104,602 1,971,212 35,080 20,888 22,045 30,289 14,217 21,263 24,430 16,698 5,959 8,406 2,344 35,327 6,826 20,394 7,187 6,553,857 FDOT DCF APD 0 18,915 2,481 3,142 0 19,932 1 0 10,275 1 0 0 2,555 0 4,672 7,208 201 64,736 35,240 0 34,657 0 0 15,244 0 94,490 126,688 3,021 0 0 7,896 0 0 16,091 0 3,706 945 0 0 0 228 157,635 0 56 38,431 0 0 0 14,341 1,768 17,434 0 22,542 114,079 6,702 10,368 45,445 1,574 0 40,813 37,364 0 0 31,620 0 64,045 2,509 0 6,694 0 0 54,631 0 55 38,127 14,266 0 11,881 0 0 152 0 0 0 0 0 0 1,394 0 1,501 0 0 426 5,071 0 3,727 2,518 0 3,580 746,919 164,834 1,397,831 Continued on the next page (Passenger Trip by Funding Source page 2 of 4) AHCA 58,832 26,519 9,916 6,157 2,746 46,928 53,997 46,425 123,096 20,417 8,743 20,856 6,546 249,795 60,899 0 27,425 225,861 46,270 8,921 18,571 0 9,536 0 60,417 5,861 14,223 1,835 4,639 0 556 14,435 6,992 1,816,326 DOE 0 0 0 0 4 4,378 0 0 0 0 0 125 0 0 0 0 11,136 1,190 77,371 0 0 0 182 0 0 0 13 94 0 121,283 0 138 0 334,279 27 | P a g e 2013-14 Passenger Trips by Funding Source County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake DOEA Other Fed/State Local Govt Local Non Govt 422 0 56,760 1 0 1 1 9,887 6,559 38,506 597 480 1,777 0 0 1 30,162 1 329,485 222,043 67,131 15,862 628,998 197,881 1,454 0 1 586 7,605 0 17,711 0 8,181 0 1 0 13,640 56,665 6,191 11,641 1,067 5,373 39,209 390 0 5 1 3,600 292 0 428 0 612 0 0 1 186 0 298,288 0 7,296 17,428 39,772 1,089 13,679 0 726 127 0 1 1,590 0 0 28 28,018 4,364 541 0 0 1 13 0 26 13 2,916 1 18 2,233 0 1 1 69 1,186 2,027 568 12 242 0 150 595 2,912 2,740 2,205 48,604 4,075 11,983 2,379 317 26,315 110,729 268,218 68,314 654 7,561 65 1,730 62 0 2,084 0 4,954 39 4,040 1,694 0 16 0 847 573 0 0 1 13,671 0 40,032 1 Continued on the next page (Passenger Trip by Funding Source page 3 of 4) Total 110,757 21,600 100,578 22,203 1,076,425 1,284,643 8,684 87,874 244,565 153,363 84,465 58,206 24,296 6,608 364,876 162,753 97,995 8,064 105,874 4,105 3,691 22,611 12,749 24,008 45,317 143,890 126,472 1,026,570 30,695 31,016 41,805 13,944 3,419 205,688 28 | P a g e 2013-14 Passenger Trips by Funding Source County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL DOEA 2,281 0 328 1,184 0 14,913 295 0 258,935 0 10,338 5,415 996 59,639 14,540 43,179 16,013 0 49,964 0 0 4,090 0 0 14,425 5,118 0 0 632 11,390 389 4,527 138 736,906 Other Fed/State Local Govt 4,077 0 0 2,819 0 5,986 0 2,460 0 643 49,385 2,808 0 19,962 9,407 6,593 402 1,111,122 4,441 31,268 0 0 3,114 460 1,631 612 112,105 219,671 27,330 53,555 0 775,860 33,643 13,495 132,698 326,733 10,406 40,485 801 1 0 228,974 2,160 108,870 6,265 1 7,587 797,594 27,115 53,131 7,712 17,468 2 1 8 8,410 0 2,721 4,708 244,179 0 4,036 3,005 895 1 147 716,970 5,848,523 (Passenger Trip by Funding Source page 4 of 4) Local Non Govt 35,192 0 16,012 11,994 994 27,368 0 0 7,909,044 1,211 380 43,680 0 839,471 204,661 0 46,660 453,088 103,468 68,621 27,130 36,772 162 7,605 203,039 4,011 914 651 0 305,890 996 108 1,088 10,926,732 Total 149,239 124,771 57,480 32,826 18,667 252,616 171,982 87,915 10,562,140 91,177 56,591 134,366 16,240 1,739,551 424,097 2,554,826 286,517 3,247,403 425,559 141,619 334,084 277,846 39,566 888,680 420,739 83,015 21,264 19,404 10,336 725,672 13,229 52,300 21,651 29,243,177 29 | P a g e 2013-14 Operators by County County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Private Non Profit 1 1 4 2 0 18 1 4 2 2 1 1 0 1 1 5 0 1 1 1 3 1 0 1 3 2 2 9 1 1 1 1 1 2 Private For Profit School Board Municipality 1 0 0 0 2 0 0 0 1 1 2 0 0 0 2 0 0 0 3 0 1 0 2 0 3 0 0 0 2 0 3 0 0 0 0 0 1 0 0 0 1 0 0 0 2 0 2 0 1 0 2 0 3 0 1 0 2 0 0 0 0 0 1 0 0 0 8 0 Continued on the next page (Operators by County page 1 of 4) County1 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 City 0 0 0 0 1 1 0 1 1 0 1 0 0 1 0 0 1 0 0 1 0 0 0 0 0 0 0 2 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 30 | P a g e 2013-14 Operators by County County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Private Non Profit 2 1 1 0 1 6 2 1 52 7 1 4 0 11 3 0 5 19 10 1 1 3 1 4 3 1 2 1 2 4 1 3 1 229 Private For Profit School Board Municipality 1 0 1 3 0 0 0 0 0 0 0 0 1 0 0 2 0 0 1 0 0 4 0 0 1 0 0 0 0 0 1 0 0 1 0 0 3 0 0 10 0 0 3 0 0 1 0 0 5 1 0 4 0 1 1 0 0 0 0 0 0 0 0 5 0 0 2 0 0 2 0 0 3 0 0 2 0 0 2 0 0 1 0 0 0 0 0 6 0 0 0 0 0 2 0 0 0 0 0 113 2 10 Continued on the next page (Operators by County page 2 of 4) County1 City 0 0 0 1 0 1 0 0 1 1 0 0 0 0 0 0 1 0 2 0 0 1 0 1 0 0 0 0 0 1 0 1 0 23 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 31 | P a g e 2013-14 Operators by County County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Transit Authority Other Operators 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 Total Operators 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number of CMBEs (transportaion services) Number of Coordination Contractors 2 1 6 2 3 28 1 7 3 5 3 4 3 2 4 8 1 1 2 2 4 1 3 3 4 4 5 14 3 1 1 2 2 10 0 0 2 1 0 25 0 0 1 1 1 0 0 0 0 4 0 0 0 0 0 0 0 1 2 1 2 13 0 0 0 0 0 9 Number of CMBEs (other services) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Continued on the next page (Operators by County page 3 of 4) 32 | P a g e 2013-14 Operators by County County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Transit Authority Other Operators 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 8 Total Operators 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 2 Number of CMBEs (transportaion services) Number of Coordination Contractors 4 4 1 1 2 9 3 5 54 8 2 5 3 21 6 2 13 25 14 1 1 9 3 7 6 3 5 2 2 12 1 6 1 387 2 0 0 0 0 8 1 2 52 7 0 2 0 15 5 0 5 18 8 0 0 9 1 4 5 1 0 0 0 4 0 0 0 212 Number of CMBEs (other services) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Continued on the next page (Operators by County page 4 of 4) 33 | P a g e 2013-14 Employee Information County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Total Drivers- CTC & CTC & Oper Driver CTC & Oper Total Oper Hours Employees 54 110,240 73 16 18,558 27 26 34,623 38 6 10,040 9 146 125,875 169 408 334,454 492 5 9,360 10 26 41,775 42 23 38,954 33 53 69,770 64 30 58,610 42 25 30,827 41 27 45,890 38 4 7,508 6 147 271,016 211 64 86,004 89 28 48,412 33 10 16,271 14 14 26,683 25 4 6,184 6 2 4,545 5 10 12,186 12 12 19,400 19 14 20,469 19 16 24,213 21 30 53,040 46 38 76,848 53 44 91,520 67 9 36,602 14 17 22,133 26 15 31,200 26 4 7,880 16 4 5,290 6 75 118,086 95 Continued on the next page CC Drivers CC Driver Hours 0 0 8 6 0 281 0 0 30 39 2 0 0 0 0 4 0 0 0 0 1 0 0 1 8 42 33 529 0 0 0 0 0 42 0 0 5,226 9,965 0 141,185 0 0 31,200 12,557 1,140 0 0 0 0 4 0 0 0 0 0 0 0 480 4,896 43,680 7,368 332,685 0 0 0 0 0 13,683 CC Total Employees 0 0 8 6 0 358 0 0 36 45 2 0 0 0 0 5 0 0 0 0 1 0 0 4 10 44 37 596 0 0 0 0 0 49 34 | P a g e 2013-14 Employee Information County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Total Drivers- CTC & CTC & Oper Driver Oper Hours 86 122,312 18 53,620 14 32,213 12 21,005 7 12,906 27 51,518 70 132,080 26 35,481 652 1,133,600 8 11,440 20 35,360 51 97,656 12 18,865 208 397,850 51 96,995 243 505,440 69 43,400 268 480,446 92 174,319 30 52,076 58 88,812 23 48,438 12 20,703 63 128,440 50 96,226 28 36,660 16 27,934 4 7,353 4 2,102 89 181,857 6 9,230 16 49,287 10 23,709 3,749 6,143,799 CTC & Oper Total Employees 109 38 22 18 19 40 94 56 832 11 24 64 16 277 69 354 99 326 140 39 70 38 21 84 67 36 25 16 7 146 10 22 16 5,092 CC Drivers 14 0 0 0 0 121 15 7 387 58 0 11 0 263 64 0 72 202 81 0 0 76 1 56 64 6 0 0 0 44 0 0 0 2,568 CC Driver Hours CC Total Employees 2,610 19 0 0 0 0 0 0 0 0 40,124 163 18,720 18 9,530 11 414,487 576 82,160 67 0 0 7,881 14 0 0 113,382 291 27,642 71 0 0 29,557 82 78,744 235 78,202 111 0 0 0 0 59,000 104 1 1 15,237 83 27,423 70 3,120 9 0 0 0 0 0 0 24,739 51 0 0 0 0 0 0 1,636,628 3,177 35 | P a g e 2013-14 Summary of Vehicle Information County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake CTC Vehicle Miles 1,237,430 353,108 275,367 131,419 874,139 2 150,848 305,504 422,381 1,055,297 0 323,442 0 110,120 1 1,545,384 967,365 269,480 710,818 89,551 124,869 262,658 161,721 0 507,927 153,480 0 1,088,716 371,057 358,038 572,677 189,917 74,204 0 Transp Oper Coord Contr Total Vehicle Vehicle Miles Vehicle Miles School Bus Miles Miles 14,322 0 0 1,251,752 0 0 0 353,108 3,548 18,002 0 296,917 0 84,768 0 216,187 1,997,476 0 7,896 2,879,511 7,704,193 1,323,595 0 9,027,790 0 0 0 150,848 88,819 0 0 394,323 0 316,037 0 738,418 0 107,218 0 1,162,515 1,137,123 13,282 0 1,150,405 310,551 0 0 633,993 407,102 0 0 407,102 6,367 0 0 116,487 4,610,639 0 0 4,610,640 293,453 0 0 1,838,837 0 0 0 967,365 0 0 0 269,480 0 15,780 0 726,598 2,848 0 0 92,399 0 14,424 0 139,293 0 0 0 262,658 513,125 0 0 674,846 494,897 10,337 0 505,234 90,000 12,348 0 610,275 1,040,260 384,093 0 1,577,833 995,378 98,133 0 1,093,511 0 5,772,287 0 6,861,003 8,706 0 0 379,763 0 0 0 358,038 0 0 0 572,677 0 1,741 0 191,658 320 0 0 74,524 1,702,771 204,810 0 1,907,581 Continued on the next page (Summary of Vehicle Information page 1 of 4) Revenue Miles 1,242,002 305,493 225,813 185,186 2,619,791 7,232,366 124,031 329,837 672,544 940,478 986,938 436,492 349,282 104,253 4,027,742 1,638,562 888,044 269,381 606,459 80,114 12,274 261,272 403,096 373,898 486,067 1,422,045 831,133 4,407,284 290,349 300,348 443,006 163,675 60,050 1,587,367 Number of Roadcalls 36 8 12 0 53 61 4 56 31 20 38 2 3 1 478 97 6 1 27 1 4 0 0 13 5 2 22 515 0 8 3 3 1 55 36 | P a g e 2013-14 Summary of Vehicle Information County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals CTC Vehicle Miles 1,542,167 1,520 834,915 383,063 264,196 632,514 1,242,457 0 0 653,592 446,794 0 0 2 2 0 228,195 2 682,367 891,266 1,112,702 0 471,026 1,776,217 2 0 161,721 176,175 129,784 1,368,226 251,829 669,944 371,818 26,979,416 Transp Oper Vehicle Miles 83,888 548,128 0 0 0 0 95,677 205,244 16,277,941 0 1,936 729,121 478,023 7,937,111 1,935,047 10,026,956 482,257 4,302,760 1,368,699 0 0 687,663 14,131 1,064,724 1,919,717 688,233 244,781 0 0 1,069,211 0 28,123 3,532 71,614,801 Coord Contr Vehicle Miles School Bus Miles 107,332 0 0 0 0 0 0 0 3,441 0 324,441 0 245,688 0 290,205 0 4,373,488 0 425,287 0 0 0 25,779 0 0 0 1,449,861 0 353,472 0 0 0 426,492 10,790 997,509 0 438,700 0 0 0 0 0 660,352 0 1 0 166,594 0 350,672 0 79,609 0 0 0 5,180 0 0 0 227,720 0 0 0 0 0 0 0 19,328,678 18,686 Total Vehicle Miles 1,733,387 549,648 834,915 383,063 267,637 956,955 1,583,822 495,449 20,651,429 1,078,879 448,730 754,900 478,023 9,386,974 2,288,521 10,026,956 1,147,734 5,300,271 2,489,766 891,266 1,112,702 1,348,015 485,158 3,007,535 2,270,391 767,842 406,502 181,355 129,784 2,665,157 251,829 698,067 375,350 117,941,581 Revenue Miles 1,580,219 461,298 700,143 363,855 211,797 775,856 1,469,652 389,589 17,684,321 936,254 366,909 629,143 296,895 7,855,051 1,915,041 8,668,132 1,017,731 3,917,410 2,076,914 725,490 912,415 1,013,177 406,654 2,526,882 1,899,870 622,319 279,595 147,156 112,683 2,362,900 231,629 593,591 275,439 97,732,682 Number of Roadcalls 50 0 15 1 8 121 18 0 65 2 5 11 13 168 41 153 14 142 187 18 15 48 14 4 41 24 0 5 3 220 0 2 2 2,976 Continued on the next page (Summary of Vehicle Information page 2 of 4) 37 | P a g e 2013-14 Summary of Vehicle Information County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Number of Chargeable Accidents Number of Accidents 15 1 4 0 37 140 0 0 5 3 10 0 4 0 54 11 5 0 0 0 0 0 0 1 5 6 5 42 1 0 0 0 0 12 3 0 4 0 14 41 0 0 0 0 0 0 1 0 35 2 0 0 0 0 0 0 0 0 2 1 1 11 0 0 0 0 0 5 Total Number of Vehicles 43 14 30 14 219 520 13 39 67 51 23 26 20 9 97 26 37 15 24 9 4 12 8 13 19 56 49 270 18 51 27 11 6 94 Total Number of Total Number of Percentage of W/C Percentage of W/C Accessible Stretcher Accessible Stretcher Vehicles Equipped Vehicles Vehicles Equipped Vehicles 41 3 95% 6% 13 1 92% 7% 25 5 83% 16% 13 1 92% 7% 101 0 46% 0% 283 0 100% 0% 5 2 38% 15% 32 0 82% 0% 32 1 47% 1% 37 1 72% 1% 0 0 0% 0% 21 3 80% 11% 15 1 75% 5% 9 2 100% 22% 97 0 100% 0% 10 2 38% 7% 31 0 83% 0% 8 1 53% 6% 13 4 54% 16% 9 2 100% 22% 3 0 75% 0% 8 1 66% 8% 3 1 37% 12% 11 1 84% 7% 14 0 73% 0% 28 5 50% 8% 37 1 75% 2% 156 0 57% 0% 7 1 38% 5% 51 0 100% 0% 8 1 29% 3% 6 4 54% 36% 5 1 83% 16% 63 2 67% 2% Continued on the next page (Summary of Vehicle Information page 3 of 4) 38 | P a g e 2013-14 Summary of Vehicle Information County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals Number of Accidents 33 0 2 0 0 104 3 0 39 1 2 1 1 167 41 305 4 103 31 3 3 5 1 48 41 4 1 0 0 4 0 2 1 1,311 Number of Chargeable Accidents 17 0 0 0 0 16 1 0 6 0 0 1 0 85 21 165 1 14 9 0 3 5 0 12 21 1 0 0 0 1 0 0 0 499 Total Number of Vehicles 86 20 24 19 16 76 96 17 1,151 47 23 60 11 293 71 185 104 380 136 33 43 95 10 54 71 39 15 14 8 114 8 22 21 5,296 Total Number of Total Number of Percentage of W/C Percentage of W/C Accessible Stretcher Accessible Stretcher Vehicles Equipped Vehicles Vehicles Equipped Vehicles 55 1 63% 1% 18 2 90% 10% 22 3 91% 12% 7 1 36% 5% 10 4 62% 25% 56 1 73% 1% 55 17 57% 17% 15 2 88% 11% 280 2 24% 0% 20 0 42% 0% 23 1 100% 4% 55 1 91% 1% 8 1 72% 9% 193 3 65% 1% 47 1 66% 1% 185 0 100% 0% 30 9 28% 8% 131 0 34% 0% 83 7 61% 5% 27 7 81% 21% 37 2 86% 4% 54 0 56% 0% 5 1 50% 10% 39 0 72% 0% 47 1 66% 1% 30 6 76% 15% 13 1 86% 6% 9 4 64% 28% 5 1 62% 12% 87 0 76% 0% 5 1 62% 12% 11 1 50% 4% 8 1 38% 4% 2,865 129 54% 2% Continued on the next page (Summary of Vehicle Information page 4 of 4) 39 | P a g e 2013-14 Revenue Summary County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake CTD $673,309 $174,539 $450,407 $121,231 $1,303,112 $3,284,467 $210,750 $262,309 $279,571 $421,199 $865,101 $417,624 $229,809 $191,078 $1,512,691 $586,825 $352,329 $161,016 $329,512 $157,511 $129,507 $201,412 $208,812 $240,129 $518,028 $355,259 $453,064 $1,985,338 $186,024 $206,364 $366,947 $162,605 $131,325 $770,430 FDOT DCF $0 $169,965 $665,023 $174,200 $2,682,676 $40,248 $89,311 $291,585 $558,153 $237,947 $149,492 $363,407 $158,773 $54,469 $729,487 $85,000 $459,531 $66,090 $338,263 $93,183 $4,174 $102,750 $181,703 $142,722 $233,775 $330,820 $234,575 $1,316,290 $68,032 $474,824 $204,246 $73,555 $96,714 $1,318,689 $0 $0 $175,814 $134,677 $0 $545,625 $24,651 $0 $32 $145,571 $0 $24,052 $0 $0 $0 $21,303 $0 $0 $24,733 $0 $807 $24,186 $0 $12,601 $36,187 $4,922 $70,360 $629,492 $43,076 $0 $109,515 $26,758 $0 $487,314 APD $0 $0 $4,894 $0 $183,105 $0 $0 $0 $319,214 $10,915 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 AHCA $1,057,456 $136,881 $706,486 $136,327 $0 $1,191,687 $150,854 $416,379 $415,592 $345,817 $0 $621,078 $411,725 $157,457 $0 $1,053,177 $118,881 $235,795 $507,186 $73,877 $173,139 $104,063 $595,081 $377,769 $692,556 $1,314,418 $745,133 $2,884,429 $167,572 $249,618 $498,603 $390,987 $59,731 $924,079 DOH DOE $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $169 $0 $0 $0 $0 $0 $0 $875 $0 $0 $0 $0 $0 $0 $0 $374 $0 $147 $0 $294 $808 $0 $0 $0 $0 $0 $0 $19,694 $529,440 $0 $0 $0 $5,184 $0 $0 $301 $0 $0 $24,794 $0 $0 $0 $0 $0 $0 $0 $2,444 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 DOEA $14,199 $0 $68,577 $12,211 $73,258 $497,407 $5,295 $40,779 $72,856 $61,848 $15,834 $0 $7,878 $3,089 $4,415 $106,121 $86,000 $0 $0 $5,390 $1,315 $10,636 $0 $12,039 $5,261 $28,023 $32,489 $390,719 $1,616 $605 $39,143 $0 $4,592 $129,875 Continued on the next page (Revenue Summary page 1 of 4) 40 | P a g e 2013-14 Revenue Summary County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals CTD $764,443 $510,840 $389,666 $261,109 $201,720 $584,099 $742,106 $275,520 $8,701,421 $370,420 $293,458 $325,239 $253,555 $2,426,862 $591,662 $2,739,629 $567,914 $2,194,506 $1,106,978 $364,546 $372,617 $628,274 $586,975 $470,168 $519,525 $297,941 $208,812 $193,912 $90,907 $1,052,132 $185,575 $372,095 $176,883 $46,721,143 FDOT $0 $54,641 $258,538 $51,996 $165,989 $516,471 $804,091 $149,994 $266,074 $141,637 $386,927 $1,008,413 $38,616 $0 $0 $0 $492,599 $854,317 $987,535 $968,330 $89,976 $377,509 $0 $1,294,324 $608,506 $407,441 $181,703 $103,146 $97,026 $1,601,325 $117,228 $173,340 $138,943 $24,526,307 DCF $290,755 $241,892 $112,377 $0 $39,535 $286,099 $195,908 $73,893 $6,287,503 $0 $0 $30,313 $0 $1,055,287 $257,277 $0 $27,641 $1,578,432 $161,594 $232,936 $86,849 $92,567 $255,238 $0 $159,896 $84,851 $982 $0 $0 $0 $2,380 $53,164 $52,522 $14,201,567 APD $0 $1,321 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $177,646 $64,900 $0 $0 $0 $134,526 $0 $0 $0 $0 $0 $0 $0 $2,915 $0 $0 $0 $899,436 AHCA $1,674,125 $613,176 $435,699 $73,001 $218,611 $923,333 $1,311,817 $193,504 $1,018,459 $743,318 $233,932 $253,230 $394,252 $3,625,528 $883,894 $0 $715,374 $3,051,233 $2,160,218 $414,465 $327,096 $0 $876,892 $427,868 $0 $237,586 $601,982 $216,829 $108,396 $0 $49,889 $232,848 $190,954 $39,121,342 DOH $0 $0 $0 $0 $0 $0 $0 $0 $0 $32,430 $0 $0 $0 $0 $0 $0 $0 $0 $21,881 $0 $0 $0 $0 $0 $4,671 $0 $554 $122 $0 $0 $0 $0 $0 $62,325 DOE $0 $0 $0 $0 $781 $6,809 $0 $0 $0 $0 $0 $1,290 $0 $0 $0 $0 $13,350 $30,762 $135,790 $0 $22,875 $0 $0 $0 $0 $0 $1,935 $5,605 $0 $25,751 $0 $35 $0 $826,840 DOEA $93,608 $0 $4,024 $9,000 $0 $216,445 $837 $0 $1,988,791 $0 $84,281 $41,777 $11,864 $638,156 $155,581 $350,319 $258,149 $0 $209,118 $0 $0 $0 $154,348 $0 $62,149 $35,742 $0 $0 $6,320 $59,680 $1,715 $9,072 $437 $6,122,883 Continued on the next page (Revenue Summary page 2 of 4) 41 | P a g e 2013-14 Revenue Summary County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake DCA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $90,914 $0 $0 $4,020 $0 $0 $0 WAGES DJJ OTHER FED LOCAL GOVT LOCAL NON $0 $0 $0 $1,595,367 $0 $0 $0 $10,187 $99,837 $140,707 $0 $0 $390,953 $929 $1,408 $0 $0 $0 $0 $22,908 $0 $0 $107,476 $948,114 $33,500 $0 $0 $297,652 $19,700,518 $533,506 $0 $0 $0 $22,627 $30,351 $0 $0 $0 $903,635 $7,915 $0 $0 $0 $478,254 $106,989 $0 $0 $239,858 $456,171 $283,260 $0 $0 $285,752 $2,387,875 $124,088 $0 $0 $3,334 $24,492 $7,881 $0 $0 $0 $17,998 $0 $0 $0 $0 $0 $21,231 $0 $0 $0 $10,820,368 $0 $52,283 $0 $0 $1,085,322 $16,030 $0 $0 $0 $358,419 $0 $0 $0 $3,773 $76,485 $9,393 $0 $0 $0 $168,894 $97,935 $0 $0 $0 $0 $17,501 $0 $0 $0 $269 $14,531 $0 $0 $5,650 $24,517 $34,003 $0 $0 $1,667 $12,884 $959 $0 $0 $70,238 $24,546 $148 $0 $0 $0 $33,092 $66,336 $0 $0 $1,805 $23,229 $0 $0 $0 $251,373 $52,242 $11,244 $0 $0 $1,077,965 $5,263,888 $895,008 $0 $0 $15,702 $676 $20,575 $0 $0 $0 $109,267 $900 $0 $0 $0 $26,545 $81,343 $0 $0 $0 $0 $17,949 $0 $0 $0 $0 $20,799 $0 $0 $0 $1,554,701 $57,873 Continued on the next page (Revenue Summary page 3 of 4) FAREBOX $31,914 $24,124 $31,237 $0 $622,036 $1,685,283 $5,893 $65,641 $73,680 $105,980 $189,685 $10,621 $13,254 $0 $901,024 $142,249 $101,998 $1,329 $75,208 $0 $2,553 $17,340 $5,290 $1,347 $20,680 $92,202 $6,949 $594,659 $17,352 $32,690 $47,112 $23,868 $0 $95,054 Total $3,372,245 $756,240 $2,495,728 $601,554 $5,972,971 $28,305,833 $539,732 $1,988,243 $2,304,341 $2,313,750 $4,017,827 $1,472,658 $839,738 $427,324 $13,967,985 $3,173,104 $1,477,158 $553,881 $1,542,606 $347,462 $326,295 $524,557 $1,006,396 $883,983 $1,605,915 $2,150,678 $1,857,803 $15,128,702 $520,772 $1,074,268 $1,377,768 $696,530 $313,161 $5,338,015 42 | P a g e 2013-14 Revenue Summary County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington C Totals DCA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $695,609 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $790,543 WAGES $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $3 $0 $0 $0 $0 $0 $0 $8,671 $400 $17,428 $0 $0 $0 $0 $76,227 $0 $0 $0 $0 $0 $0 $0 $155,012 DJJ $0 $0 $0 $0 $0 $0 $0 $0 $112,320 $0 $0 $0 $0 $0 $0 $0 $0 $0 $629 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $112,949 OTHER FED $896 $0 $0 $0 $0 $90,315 $0 $120,000 $0 $0 $0 $82,804 $18,992 $1,950,887 $475,621 $0 $213,608 $408,503 $0 $84,499 $13,693 $5,245 $471,853 $0 $286,816 $0 $3,407 $0 $0 $28,696 $0 $24,066 $4,517 $7,047,803 LOCAL GOVT $0 $342,613 $401,504 $27,972 $6,381 $1,380,807 $1,115,168 $27,556 $44,378,141 $937,789 $0 $28,480 $20,822 $7,058,402 $1,720,820 $23,727,553 $271,502 $4,605,268 $3,389,197 $44,400 $18,000 $4,905,625 $1,707,188 $374,644 $1,493,737 $691,508 $15,072 $48,962 $34,462 $2,740,551 $28,288 $22,838 $6,857 $147,843,268 LOCAL NON $308,938 $0 $0 $17,321 $13,737 $126,864 $55,659 $0 $11,698,679 $15,928 $20,794 $3,092 $0 $38,913 $9,487 $0 $587,557 $723,822 $745,300 $125,996 $1,171 $97,754 $9,412 $278,678 $345,574 $37,649 $7,098 $9,004 $32,120 $454,422 $0 $0 $18,388 $18,459,628 FAREBOX $36,351 $57,018 $42,130 $0 $34,291 $143,804 $100,935 $5,632 $5,657,530 $27,235 $27,070 $117,821 $3,045 $1,293,340 $315,312 $1,918,186 $82,065 $1,604,203 $63,029 $71,728 $15,945 $402,280 $312,814 $100,761 $87,421 $34,645 $5,290 $29,214 $0 $399,167 $15,570 $37,914 $16,578 $18,096,576 Total $3,169,116 $1,821,501 $1,643,938 $440,399 $681,045 $4,275,046 $4,326,521 $846,099 $80,108,918 $2,268,757 $1,046,462 $1,892,462 $741,146 $18,087,375 $4,409,654 $28,735,687 $3,407,405 $15,811,555 $8,989,940 $2,307,300 $965,650 $6,643,780 $4,374,720 $2,946,443 $3,568,295 $1,903,590 $1,026,835 $606,794 $369,231 $6,364,639 $400,645 $925,372 $606,079 $324,987,622 (Revenue Summary page 4 of 4) 43 | P a g e 2013-14 Expense Summary County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Labor $1,506,850 $383,420 $523,879 $245,851 $1,148,814 $12,060,992 $287,437 $347,860 $1,091,888 $1,042,648 $1,106,808 $721,438 $36,599 $99,375 $1,800,151 $1,281,021 $655,215 $230,406 $760,976 $80,458 $116,176 $215,979 $360,719 $35,723 $398,098 $483,512 $234,983 $7,642,856 $222,462 $484,947 $689,169 $221,629 $75,280 $238,260 Fringe Benefits $22,616 $72,975 $79,205 $84,119 $344,644 $1,445,703 $74,896 $163,540 $414,583 $186,175 $238,768 $201,795 $9,640 $43,261 $816,345 $435,290 $262,118 $32,078 $364,666 $40,148 $43,711 $53,076 $100,898 $9,085 $148,811 $144,434 $56,231 $1,852,680 $47,142 $105,072 $178,898 $104,221 $40,292 $55,116 Services $75,842 $15,595 $5,265 $25,829 $1,158,120 $734,247 $24,988 $242,659 $90,534 $130,761 $1,004,641 $101,519 $5,682 $18,227 $440,939 $283,086 $204,171 $16,772 $26,942 $16,096 $8,723 $14,772 $50,760 $5,220 $36,015 $7,960 $19,780 $669,224 $4,529 $124,882 $25,519 $8,495 $10,359 $606,823 Materials and $703,470 $182,071 $365,111 $155,608 $911,649 $4,413,258 $75,504 $241,091 $585,046 $461,498 $648,652 $216,633 $1,430 $58,880 $2,366,989 $573,542 $333,556 $76,081 $391,023 $109,376 $45,101 $74,724 $108,316 $4,020 $193,145 $182,168 $49,261 $2,074,624 $131,540 $181,167 $196,791 $95,857 $98,085 $986,919 Utilities $43,836 $8,215 $19,905 $14,983 $32,885 $547,547 $12,179 $23,092 $16,302 $61,898 $19,747 $25,100 $6,669 $11,617 $32,251 $58,297 $862 $18,344 $25,765 $10,517 $3,448 $5,106 $12,550 $6,885 $17,692 $24,294 $24,443 $147,888 $14,560 $21,698 $28,234 $6,567 $8,116 $13,410 Insurance $287,125 $63,695 $31,278 $51,171 $91,259 $2,445,655 $33,143 $17,676 $85,550 $102,609 $4,616 $50,045 $0 $13,351 $69,392 $134,370 $21,236 $49,429 $82,961 $11,864 $13,699 $28,883 $25,022 $1,762 $62,664 $85,693 $25,949 $902,548 $36,177 $85,231 $49,606 $20,278 $11,022 $67,817 Taxes $3,204 $504 $0 $862 $971 $761,107 $0 $0 $1,930 $3,396 $0 $587 $98 $329 $0 $9,379 $0 $520 $1,098 $63 $438 $521 $294 $47 $1,751 $1,271 $1,526 $111,634 $523 $0 $996 $268 $152 $2,703 Bus Pass Expenses $0 $0 $0 $0 $60,406 $97,398 $0 $0 $0 $0 $0 $0 $0 $0 $0 $55,087 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $822,735 $0 $0 $0 $0 $0 $0 Continued on the next page (Expense Summary page 1 of 4) 44 | P a g e 2013-14 Expense Summary County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL Labor $1,703,191 $224,219 $541,627 $217,989 $347,403 $1,471,808 $1,694,317 $241,602 $29,080,316 $755,211 $560,851 $743,092 $24,651 $8,648,865 $2,108,570 $2,267,952 $870,629 $4,788,984 $4,469,851 $913,558 $253,133 $4,045,096 $2,091,866 $1,438,391 $96,115 $131,642 $360,719 $254,671 $172,758 $2,010,808 $190,000 $433,217 $272,790 $ 110,257,771 Fringe Benefits $529,006 $66,974 $278,258 $50,375 $182,642 $513,301 $510,954 $37,688 $5,821,999 $186,893 $29,618 $203,471 $6,492 $499,064 $121,671 $1,364,550 $298,543 $953,861 $1,106,216 $243,232 $116,809 $885,420 $120,706 $345,269 $83,065 $49,937 $100,897 $122,639 $18,026 $803,889 $67,468 $92,886 $55,238 $ 24,139,289 Services $138,613 $0 $48,508 $24,727 $9,472 $393,218 $250,469 $2,780 $8,030,091 $500,553 $69,487 $189,340 $3,826 $638,062 $155,558 $202,916 $27,622 $276,782 $324,580 $120,375 $84,558 $752,129 $154,326 $186,511 $37,850 $26,453 $50,760 $8,220 $36,806 $33,740 $1,281 $5,244 $6,367 $ 19,006,200 Materials and $714,730 $0 $387,904 $54,778 $134,122 $395,089 $920,118 $13,534 $6,505,175 $343,654 $223,267 $348,372 $734 $3,690,969 $899,849 $53,072 $346,549 $1,878,105 $1,711,566 $501,949 $173,439 $1,009,873 $892,720 $510,065 $359,503 $250,638 $108,316 $87,203 $49,867 $860,326 $78,665 $175,950 $185,960 $ 41,158,247 Utilities $83,520 $50,607 $19,176 $8,970 $7,059 $37,484 $42,814 $8,012 $1,286,707 $10,047 $18,032 $27,166 $4,491 $164,565 $40,120 $29,374 $14,019 $79,501 $150,925 $43,096 $16,802 $41,749 $39,803 $54,193 $20,353 $5,272 $12,550 $6,741 $8,742 $73,554 $11,287 $15,547 $15,900 $ 3,773,080 Insurance $204,334 $0 $35,000 $33,827 $28,471 $113,342 $180,818 $14,870 $2,000,942 $84,790 $61,129 $132,547 $0 $1,873,954 $456,865 $0 $137,699 $1,488,202 $224,056 $189,735 $40,136 $260,650 $453,245 $172,329 $94,886 $25,825 $25,022 $18,427 $44,791 $34,796 $19,661 $46,114 $38,963 $ 13,598,202 Taxes $ $8,649 $0 $0 $0 $376 $11,438 $27,209 $1,460 $27,624 $343 $989 $0 $37 $740,178 $180,454 $0 $1,322 $39,525 $38,223 $2,699 $2,801 $32,494 $179,024 $0 $65,690 $152 $294 $243 $292 $45,806 $458 $612 $583 2,315,147 Bus Pass Expenses $51,600 $163,788 $0 $0 $0 $6,235 $0 $0 $936,649 $2,805 $0 $1 $0 $482 $117 $3,719,262 $261,338 $1,662,507 $56,747 $0 $17,428 $2,343,218 $117 $0 $54,080 $0 $0 $0 $0 $921 $0 $0 $0 $ 10,312,921 Continued on the next page (Expense Summary page 2 of 4) 45 | P a g e 2013-14 Expense Summary County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake School Bus $0 $0 $0 $0 $100,075 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Purchased Miscellaneous $24,555 $63,674 $0 $8,246 $63,768 $11,521 $23,415 $1,127 $0 $8,066 $0 $294,320 $0 $2,995 $650,117 $5,425 $324,728 $57,714 $41,303 $46,456 $0 $949 $291,833 $15,839 $745,154 $1,559 $16,482 $524 $6,407,700 $40,086 $414,529 $16,028 $0 $0 $85,453 $589 $12,652 $13,823 $3,112 $429 $12,365 $10,485 $1,972 $5,248 $145,917 $7,920 $720,422 $1,785 $37,209 $42,230 $864,077 $28,527 $1,597,801 $8,251 $568,915 $36,866 $32,168 $10,061 $337 $25,701 $1,025 $19,496 $2,776 $4,895 $480 $354 $2,283,348 $3,046 Interest Exp $21,753 $0 $0 $0 $0 $34,987 $0 $0 $0 $0 $0 $594 $0 $0 $0 $12,121 $0 $1,616 $0 $0 $3,630 $3,233 $297 $0 $14,519 $0 $15,970 $13,303 $0 $1,334 $0 $0 $0 $0 Leases and $92,321 $17,562 $0 $14,798 $2,577 $803,125 $0 $7,379 $0 $0 $0 $4,966 $1,590 $17,860 $103,384 $90,329 $0 $18,075 $21,110 $17,393 $386 $8,099 $2,483 $1,355 $1,543 $0 $5,062 $177,277 $0 $4,185 $10,487 $6,253 $10,183 $10,373 Depreciation $6,254 $0 $0 $50,286 $1,002,943 $899,654 $0 $140,602 $270,680 $0 $248,075 $233,599 $125 $0 $0 $27,441 $0 $3,064 $220,405 $0 $23,069 $58,700 $116,799 $711 $92,278 $31,206 $48,879 $284,245 $8,394 $249,783 $173,640 $54,093 $0 $609,625 Contributed $0 $0 $2,642 $19,678 $0 $37,889 $0 $0 $0 $148,700 $0 $0 $0 $21,231 $0 $0 $0 $0 $0 $17,501 $0 $9,383 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $20,799 $0 Allocated $223,600 $ $0 $ $0 $ $0 $ $0 $ $193,721 $ $0 $ $148,802 $ $153,080 $ $0 $ $0 $ $0 $ $1,550 $ $0 $ $1,890,748 $ $0 $ $0 $ $0 $ $0 $ $0 $ $0 $ $0 $ $0 $ $2,938 $ $0 $ $94,001 $ $5,174 $ $101,114 $ $0 $ $0 $ $0 $ $0 $ $0 $ $0 $ Total 3,075,100 752,283 1,102,574 687,727 4,862,409 24,769,603 511,142 1,988,243 3,092,035 2,225,444 3,272,256 1,863,948 810,096 301,137 13,967,985 3,390,520 1,477,158 532,427 1,921,421 306,957 281,231 479,696 931,975 789,953 1,045,955 1,947,143 2,093,310 15,405,909 507,556 1,284,337 1,373,861 525,332 275,122 4,877,440 Continued on the next page (Expense Summary page 3 of 4) 46 | P a g e 2013-14 Expense Summary County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington TOTAL School Bus $ $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $34,600 $7,932 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 142,607 Purchased $18,575 $1,126,323 $0 $0 $3,084 $896,080 $16,858 $348,382 $12,672,789 $0 $0 $60,933 $510,677 $5,003 $1,220 $21,044,026 $1,216,666 $2,991,330 $0 $3,251 $23,746 $7,662 $1,210 $0 $2,824,609 $1,096,370 $145,917 $8,740 $0 $2,078,961 $2,018 $33,283 $46,544 $ 62,557,870 Miscellaneous $105,674 $812 $126,283 $10,132 $5,878 $118,794 $24,218 $66,359 $1,553,360 $157,272 $1,468 $15,241 $1,050 $627,910 $153,083 $18,579 $3,406 $112,429 $194,878 $17,052 $5,996 $117,768 $151,871 $3,637 $1,162 $5,602 $7,920 $4,474 $17,414 $12,801 $980 $7,037 $8,271 $ 4,453,046 Interest Exp $54,447 $0 $0 $0 $0 $0 $22,342 $964 $16,382 $1,292 $0 $0 $0 $85,992 $20,965 $0 $2,577 $19,184 $3,267 $0 $3,621 $36,314 $20,799 $0 $0 $0 $297 $0 $0 $0 $0 $0 $0 $ 411,800 Leases and $5,785 $38,787 $0 $9,768 $9,298 $1,802 $45,765 $12,954 $466,939 $1,626 $6,790 $2,452 $1,071 $167,508 $40,837 $14,200 $217 $30,401 $80,046 $54,641 $14,631 $162,917 $40,514 $0 $28,600 $3,947 $2,483 $5,924 $5,535 $0 $0 $0 $0 $ 2,705,593 Depreciation $346,042 $0 $197,482 $24,547 $75,573 $102,456 $431,031 $37,540 $703,068 $44,556 $246,509 $202 $84 $725,297 $176,826 $0 $113,648 $743,240 $92,524 $368,806 $8,197 $284,563 $175,424 $316,703 $97,710 $8,216 $116,799 $49,238 $15,000 $0 $55,555 $28,430 $5,222 $ 10,445,038 Contributed $ $0 $24,000 $0 $0 $0 $172 $0 $0 $435,879 $0 $0 $0 $0 $0 $0 $21,756 $1,717 $90,042 $50,000 $0 $0 $297 $0 $0 $1,075 $224,666 $0 $0 $0 $0 $0 $11,454 $4,901 1,143,782 Allocated $ $0 $125,991 $0 $0 $0 $213,822 $58,165 $48,508 $322,299 $240,568 $0 $0 $1,095 $964,742 $235,202 $0 $76,853 $598,002 $8,150 $0 $0 $14,679 $233,338 $13,196 $2,948 $0 $0 $0 $0 $409,037 $0 $0 $0 6,381,323 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Total 3,964,166 1,821,501 1,634,238 435,113 803,378 4,275,041 4,225,078 834,653 69,860,219 2,329,610 1,218,140 1,722,817 554,208 18,832,591 4,591,337 28,735,687 3,407,405 15,760,027 8,511,029 2,458,394 761,297 9,994,829 4,554,963 3,040,294 3,767,646 1,828,720 931,974 566,520 369,231 6,364,639 427,373 849,774 640,739 $ 312,801,916 (Expense Summary page 4 of 4) 47 | P a g e 2013-14 Performance Measures County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Operating Operating Operating Potential Average Average Expense Per Expense Per Expense TD Trips Per Trips Per Accidents Per Operating Local Paratransit Expense Per Per Driver Funding Population Driver Paratransit Total Passenger 100,000 Trip Passenger Trip Vehicle Mile Hour of System Served Hour Passenger Miles $ 27.76 $ 27.76 $ 2.46 $ 27.89 48% 1% 1.00 78.11 1.20 $ 34.83 $ 34.83 $ 2.13 $ 40.54 35% 7% 0.97 29.74 0.28 $ 10.96 $ 10.96 $ 3.71 $ 27.67 1% 3% 2.52 49.79 1.35 $ 30.97 $ 30.97 $ 3.18 $ 34.38 4% 5% 1.11 48.91 0.00 $ 4.46 $ 7.68 $ 1.67 $ 38.15 27% 7% 4.87 35.54 1.28 $ 19.21 $ 22.88 $ 2.73 $ 51.87 77% 1% 2.11 99.43 1.55 $ 58.86 $ 58.86 $ 3.39 $ 54.61 11% 7% 0.93 19.65 0.00 $ 22.63 $ 22.63 $ 5.04 $ 47.59 49% 6% 2.10 12.21 0.00 $ 12.64 $ 12.64 $ 4.19 $ 44.07 29% 15% 2.75 13.90 0.68 $ 14.51 $ 14.51 $ 1.91 $ 27.03 37% 4% 1.14 41.77 0.26 $ 38.74 $ 38.74 $ 2.84 $ 54.77 67% 1% 1.41 90.05 0.87 $ 32.02 $ 32.02 $ 2.94 $ 60.46 3% 3% 1.89 68.80 0.00 $ 33.34 $ 33.34 $ 1.99 $ 17.65 4% 4% 0.53 34.61 0.98 $ 45.57 $ 45.57 $ 2.59 $ 40.11 5% 4% 0.88 19.21 0.00 $ 38.28 $ 38.28 $ 3.03 $ 51.54 84% 1% 1.35 86.44 1.17 $ 20.49 $ 22.95 $ 1.81 $ 38.78 39% 2% 1.69 61.71 0.60 $ 15.07 $ 15.07 $ 1.53 $ 30.51 31% 27% 2.02 12.54 0.52 $ 66.03 $ 66.03 $ 1.98 $ 32.72 16% 5% 0.50 25.68 0.00 $ 18.15 $ 18.15 $ 2.64 $ 72.01 22% 14% 1.77 14.66 0.00 $ 74.78 $ 74.78 $ 3.32 $ 49.64 5% 5% 0.66 12.14 0.00 $ 76.19 $ 76.19 $ 2.02 $ 61.88 5% 3% 0.81 25.46 0.00 $ 21.22 $ 21.22 $ 1.83 $ 39.36 14% 8% 1.86 51.27 0.00 $ 73.10 $ 73.10 $ 1.38 $ 48.04 2% 6% 0.66 29.51 0.00 $ 32.90 $ 32.90 $ 1.56 $ 37.71 3% 4% 1.15 50.44 0.20 $ 23.08 $ 23.08 $ 1.71 $ 35.93 7% 7% 0.85 23.84 0.82 $ 13.53 $ 13.53 $ 1.23 $ 20.13 5% 2% 1.49 59.04 0.38 $ 16.55 $ 16.55 $ 1.91 $ 24.86 4% 3% 1.50 62.86 0.46 $ 14.21 $ 22.67 $ 2.13 $ 34.38 45% 6% 1.52 28.60 0.61 $ 16.54 $ 16.54 $ 1.34 $ 13.87 7% 21% 0.84 17.45 0.26 $ 41.41 $ 41.41 $ 3.59 $ 58.03 13% 2% 1.40 22.56 0.00 $ 32.86 $ 32.86 $ 2.40 $ 44.03 11% 4% 1.21 36.77 0.00 $ 37.67 $ 37.67 $ 2.74 $ 66.67 6% 8% 1.77 24.55 0.00 $ 80.47 $ 80.47 $ 3.69 $ 52.01 7% 7% 0.65 13.25 0.00 $ 23.71 $ 23.71 $ 2.56 $ 37.02 32% 2% 1.26 62.68 0.63 Miles Between Roadcalls 34,770.89 44,138.50 24,743.08 0.00 54,330.40 147,996.56 37,712.00 7,041.48 23,819.94 58,125.75 30,273.82 316,996.50 135,700.67 116,487.00 9,645.69 18,957.08 161,227.50 269,480.00 26,911.04 92,399.00 34,823.25 0.00 0.00 38,864.15 122,055.00 788,916.50 49,705.05 13,322.34 0.00 44,754.75 190,892.33 63,886.00 74,524.00 34,683.29 48 | P a g e 2013-14 Performance Measures County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam Santa Rosa Sarasota Seminole St Johns St Lucie Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals Operating Operating Operating Potential Average Average Expense Per Expense Per Operating Expense Local TD Trips Per Trips Per Accidents Per Paratransit Driver Paratransit Expense Per Per Driver Funding Population Total Passenger 100,000 Trip Passenger Trip Vehicle Mile Hour of System Served Hour Passenger Miles $ 28.49 $ 29.00 $ 2.26 $ 31.32 11% 1% 1.08 42.40 1.90 $ 13.29 $ 27.10 $ 3.02 $ 30.92 22% 8% 1.14 7.13 0.00 $ 28.43 $ 28.43 $ 1.96 $ 50.73 27% 6% 1.78 47.82 0.24 $ 13.26 $ 13.26 $ 1.14 $ 20.71 10% 51% 1.56 22.18 0.00 $ 43.04 $ 43.04 $ 3.00 $ 62.25 8% 8% 1.20 22.65 0.00 $ 16.90 $ 19.26 $ 4.46 $ 46.58 39% 7% 2.32 19.25 10.87 $ 24.57 $ 24.57 $ 2.67 $ 28.02 29% 4% 1.14 25.34 0.19 $ 9.49 $ 9.49 $ 1.68 $ 18.54 4% 9% 1.78 12.57 0.00 $ 6.53 $ 38.89 $ 3.34 $ 44.52 77% 24% 1.13 7.21 0.19 $ 25.52 $ 28.92 $ 2.16 $ 24.86 43% 6% 0.86 34.26 0.09 $ 21.53 $ 21.53 $ 2.71 $ 34.45 5% 4% 1.38 66.61 0.45 $ 12.82 $ 18.12 $ 2.28 $ 16.32 8% 9% 0.90 16.36 0.13 $ 34.13 $ 34.13 $ 1.16 $ 29.38 3% 2% 0.86 29.74 0.21 $ 10.83 $ 20.45 $ 2.01 $ 36.84 46% 4% 1.59 49.59 1.78 $ 10.83 $ 20.45 $ 2.01 $ 36.84 46% 4% 1.59 49.60 1.79 $ 9.79 $ 28.84 $ 2.49 $ 49.49 89% 3% 1.72 56.51 3.04 $ 10.98 $ 20.00 $ 2.74 $ 43.12 28% 3% 1.96 18.79 0.35 $ 4.34 $ 14.99 $ 2.66 $ 25.21 44% 9% 1.68 23.33 1.94 $ 19.87 $ 35.62 $ 3.40 $ 33.48 47% 9% 0.92 11.36 1.25 $ 17.36 $ 17.36 $ 2.76 $ 47.21 10% 23% 0.25 1.25 0.34 $ 18.80 $ 22.04 $ 1.53 $ 35.93 4% 1% 1.63 85.90 0.21 $ 8.61 $ 33.93 $ 2.54 $ 53.26 81% 2% 1.57 47.82 1.60 $ 10.83 $ 20.45 $ 2.01 $ 36.84 46% 3% 1.59 49.60 1.81 $ 9.10 $ 9.10 $ 2.73 $ 34.23 26% 9% 0.87 15.19 0.27 $ 13.37 $ 14.94 $ 2.75 $ 34.56 54% 24% 2.31 8.48 0.37 $ 22.03 $ 22.03 $ 2.38 $ 45.97 40% 7% 1.90 41.21 0.52 $ 43.83 $ 43.83 $ 2.29 $ 33.36 3% 5% 0.76 24.00 0.25 $ 29.20 $ 29.20 $ 3.12 $ 77.05 14% 10% 1.50 13.81 0.00 $ 35.72 $ 35.72 $ 2.84 $ 175.66 18% 15% 4.92 14.01 0.00 $ 8.77 $ 20.64 $ 2.39 $ 30.80 56% 6% 1.49 17.73 0.15 $ 32.31 $ 32.31 $ 1.70 $ 46.30 11% 6% 1.43 25.74 0.00 $ 16.25 $ 16.25 $ 1.22 $ 17.24 7% 10% 1.06 25.80 0.29 $ 29.59 $ 29.59 $ 1.71 $ 27.03 7% 13% 0.91 15.47 0.27 $ 10.70 $ 24.02 $ 2.56 $ 38.88 57% 7% 1.62 43.96 1.11 Miles Between Roadcalls 34,667.74 0.00 55,661.00 383,063.00 33,454.63 7,908.72 87,990.11 0.00 317,714.29 539,439.50 89,746.00 68,627.27 36,771.00 55,874.85 55,817.59 65,535.66 81,981.00 37,325.85 13,314.26 49,514.78 34,654.14 751,883.75 55,375.39 74,180.13 28,083.65 31,993.42 0.00 36,271.00 43,261.33 12,114.35 0.00 349,033.50 187,675.00 39,630.91 49 | P a g e 2013-14 Other Reported Data County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Paratransit/Dev Fixed Route/ School Brd Head Count 1,418 604 2,020 454 15,593 8,702 442 7,195 13,897 2,245 938 846 702 344 4,221 2,181 7,812 314 3,226 338 145 441 432 476 1,035 2,437 2,012 16,068 1,759 1,375 1,027 568 258 2,643 Fixed Route Head Count 0 0 0 0 1,655 1,375 0 0 0 0 0 0 0 0 0 174 0 0 0 0 0 0 0 0 0 0 0 6,425 0 0 0 0 0 0 Unduplicated Pass Head Count 1,418 604 2,020 454 17,248 10,077 442 7,195 13,897 2,245 938 846 702 344 4,221 2,355 7,812 314 3,226 338 145 441 432 476 1,035 2,437 2,012 22,493 1,759 1,375 1,027 568 258 2,643 Unmet Trip Requests 0 1 28 21 41 9,658 0 229 500 212 29 12 275 0 0 562 146 4 36 0 55 35 16 1,608 221 715 1,745 388 118 0 249 12 0 4,659 Medical Unmet Trip Requests 0 0 19 0 29 68 0 131 153 6 0 2 132 0 0 36 15 4 0 0 55 3 6 385 221 350 408 319 59 0 212 2 0 0 Employment Unmet Trip Requests 0 0 4 0 0 0 0 45 38 90 0 4 4 0 0 166 54 0 0 0 0 21 4 565 0 0 142 5 24 0 0 8 0 2,330 Educ/Training Unmet Trip Requests 0 0 4 0 8 9,284 0 36 25 51 8 2 12 0 0 0 4 0 0 0 0 10 0 66 0 90 286 2 35 0 0 2 0 2,329 Continued on the next page (Other Reported Data page 1 of 4) 50 | P a g e 2013-14 Other Reported Data County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals Paratransit/Dev Fixed Route/ School Brd Head Count 3,082 3,621 1,202 1,480 683 4,032 6,788 6,359 8,478 2,165 731 5,375 546 14,447 3,522 11,325 5,079 33,278 7,835 10,431 5,093 24,637 333 4,242 3,494 1,831 886 796 738 5,802 514 2,027 1,400 286,420 Fixed Route Head Count 100 4,958 0 0 0 7,000 0 0 234,208 184 0 437 0 1,982 483 4,026 2,519 7,013 12,615 0 0 4,677 60 473 479 0 0 0 0 11,582 0 0 0 302,425 Unduplicated Pass Head Count 3,182 8,579 1,202 1,480 683 11,032 6,788 6,359 242,686 2,349 731 5,812 546 16,429 4,005 15,351 7,598 40,291 20,450 10,431 5,093 29,314 393 4,715 3,973 1,831 886 796 738 17,384 514 2,027 1,400 588,845 Unmet Trip Requests 8,523 48 56 12 21 949 1,670 167 1,968 0 384 269 182 52,471 12,792 0 140 1,424 134 0 0 40,851 135 12,462 12,691 231 31 7 70 0 0 84 65 169,412 Medical Unmet Trip Requests 5,967 6 55 4 21 777 1,523 149 1,402 0 274 14 92 33,250 8,106 0 0 748 107 0 0 6,102 15 3,942 8,042 148 15 0 45 0 0 68 27 73,514 Employment Unmet Trip Requests 852 8 1 6 0 0 4 0 363 0 46 91 46 2,572 627 0 0 17 10 0 0 25,652 65 1,579 622 23 8 0 0 0 0 8 18 36,122 Educ/Training Unmet Trip Requests 852 12 0 2 0 38 11 12 128 0 12 27 15 5,101 1,244 0 0 29 1 0 0 4,551 0 4,023 1,234 1 3 0 0 0 0 2 20 29,572 Continued on the next page (Other Reported Data page 2 of 4) 51 | P a g e 2013-14 Other Reported Data County Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Desoto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Nutritional Unmet Trip Requests 0 0 0 0 0 287 0 3 42 52 0 0 111 0 0 0 3 0 0 0 0 1 0 1 0 100 2 62 0 0 0 0 0 0 Life Sust/Other Reason Reason Denied- Reason DeniedUnmet Trip Denied- Lack Lack of Vehicle Lack of Driver Requests of Funding Available Available 0 0 1 21 4 19 0 14 242 13 21 4 16 0 0 360 70 0 0 0 0 0 6 591 0 175 907 0 0 0 37 0 0 0 0 0 0 0 0 9,312 0 0 0 141 0 3 87 0 0 0 0 0 0 0 0 0 0 1,117 221 0 1,019 0 0 0 0 0 0 4,659 0 0 0 0 0 74 0 0 0 22 0 2 0 0 0 0 0 0 0 0 0 20 6 15 0 0 10 0 0 0 0 0 0 0 Reason DeniedOther 0 0 0 0 0 264 0 0 0 0 0 7 0 0 0 0 0 10 0 0 0 7 10 26 0 0 83 0 0 0 249 0 0 0 0 0 0 0 0 8 0 0 0 49 29 0 188 0 0 0 0 0 0 0 0 11 0 450 0 0 633 0 0 0 0 0 0 0 Passenger No-Shows 10,154 49 48 174 11,482 20,137 29 865 1,399 1,410 2,332 1,437 664 64 12,235 4,486 1,465 4 1,405 13 238 73 108 401 762 1,157 2,877 18,721 105 978 279 166 7 5,651 Complaints Commendations 29 0 27 3 12 4,640 0 67 17 22 16 10 19 1 1,316 37 7 0 0 0 2 1 7 9 6 25 36 225 3 20 2 0 0 161 67 0 0 0 159 573 1 8 19 19 12 3 12 0 797 8 3 0 0 0 0 1 1 5 0 75 20 216 0 1 0 0 0 50 Continued on the next page (Other Reported Data page 3 of 4) 52 | P a g e 2013-14 Other Reported Data County Lee Leon Levy Liberty Madison Manatee Marion Martin Miami-Dade Monroe Nassau Okaloosa Okeechobee Orange Osceola Palm Beach Pasco Pinellas Polk Putnam St Johns St Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington Totals Nutritional Unmet Trip Requests 852 18 0 0 0 18 15 0 60 0 39 5 0 6,819 1,662 0 0 11 0 0 0 4,546 0 915 1,649 2 0 0 0 0 0 2 0 17,277 Life Sust/Other Reason Reason Denied- Reason DeniedUnmet Trip Denied- Lack Lack of Vehicle Lack of Driver Requests of Funding Available Available 0 4 0 0 0 116 117 6 15 0 13 132 29 4,729 1,153 0 140 619 16 0 0 0 55 2,003 1,144 57 5 0 25 0 0 4 0 12,883 8,523 0 0 6 0 0 0 0 0 0 0 0 97 0 0 0 140 0 3 0 0 41,524 0 0 0 0 7 0 0 0 0 0 0 66,859 0 0 0 3 0 5 0 0 0 0 0 0 10 0 0 0 0 0 56 0 0 0 0 0 0 222 3 0 0 0 0 0 0 448 0 0 0 3 0 734 0 0 0 0 0 0 32 0 0 0 0 0 0 0 0 0 0 0 0 8 18 0 0 0 0 0 0 1,451 Reason DeniedOther 0 0 0 0 0 38 0 167 0 0 0 0 43 0 0 0 0 1,424 75 0 0 0 0 0 0 1 3 0 0 0 0 0 0 3,119 Passenger No-Shows 4,047 586 1,501 25 229 1,053 6,651 129 47,515 836 2,361 515 651 46,443 11,323 24,468 2,392 10,468 7,300 1,708 766 1,811 1,008 860 11,233 400 890 170 80 6,453 4 279 184 295,714 Complaints Commendations 67 62 2 1 0 51 25 15 4,633 0 0 5 9 244 59 2,117 26 364 106 3 5 11 5 152 59 15 7 0 0 270 0 7 2 15,042 2 8 21 4 0 55 32 32 40 0 0 0 5 189 46 1,288 10 20 18 5 12 7 1 27 46 187 1 0 0 150 1 0 1 4,258 (Other Reported Data page 4 of 4) 53 | P a g e This page is intentionally left blank. 54 | P a g e 2014 County Summaries 55 | P a g e County: CTC: Contact: Email: Alachua MV Transportation Inc Kelly Gonzalez 3713 SW 42nd St Suite 3 Gainesville, FL 32608 352-375-2784 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 253,451 Potential TD Population 99,488 UDPHC 2012 70,840 0 82,999 32,487 723 0 187,049 2013 0 0 80,263 33,819 571 0 114,653 2014 0 0 75,356 34,666 735 0 110,757 80,515 83,086 1,652 1,320 20,476 187,049 75,618 17,076 1,191 1,583 19,185 114,653 77,626 13,743 1,325 1,478 16,585 110,757 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 1,496,539 1,235,988 50 12 42 94,640 2013 1,398,584 1,186,538 53 11 43 101,920 2014 1,251,752 1,242,002 36 15 43 110,240 $3,209,787 $3,344,478 11 12 10,078 1,574 $3,017,332 $3,368,204 19 15 11,128 0 $3,075,100 $3,372,245 67 29 10,154 0 0.80 29,931 1.23 52.37 17.16 27.36 33.59 2.12 0.79 26,388 1.12 51.65 26.32 26.32 29.60 2.16 1.20 34,771 1.00 78.11 27.76 27.76 27.89 2.46 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 1,418 84,721 44,322 0 634 0 57,372 187,049 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 17,421 39,424 0 725 0 57,083 114,653 20,481 33,093 0 422 0 56,761 110,757 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 56 | P a g e County: CTC: Contact: Email: Demographics Baker Baker County Council On Aging, Inc. Jackie Wright 101 E Macclenny Ave Macclenny, FL 32063 904-259-2223 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 27,013 Potential TD Population 8,727 604 UDPHC 2012 0 0 14,406 3,498 0 0 17,904 2013 0 0 13,188 3,620 0 0 16,808 2014 0 3,635 14,359 3,597 9 0 21,600 9,846 1,077 0 5,602 1,379 17,904 7,523 974 2 4,400 3,909 16,808 7,540 1,677 4 3,782 8,597 21,600 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 238,279 185,383 2 2 14 15,647 2013 290,251 210,838 4 3 13 24,367 2014 353,108 305,493 8 1 14 18,558 $512,519 $593,044 0 0 66 0 $593,429 $663,144 0 0 158 0 $752,283 $756,240 0 0 49 1 0.84 119,140 1.14 35.88 28.63 28.63 32.76 2.15 1.03 72,563 0.69 30.95 35.31 35.31 24.35 2.04 0.28 44,139 1.16 35.76 34.83 34.83 40.54 2.13 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 6,011 2,377 0 0 0 9,516 17,904 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,516 2,458 0 0 0 9,834 16,808 8,810 2,705 0 0 0 10,085 21,600 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 57 | P a g e County: Bay Demographics CTC: Contact: Tri-County Community Council, Inc. Joel Paul 302 North Oklahoma Street Total County Population Number 174,987 Potential TD Population Email: Bonifay, FL 32425 850-547-3689 [email protected] 68,035 UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014* Vehicle Data 2012 2013 2014* 0 0 169,891 22,402 1,140 0 193,433 0 0 178,384 23,521 1,196 0 203,101 0 0 88,765 11,180 633 0 100,578 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 722,794 565,999 7 5 35 65,011 668,352 511,592 22 5 38 57,966 296,917 225,813 12 4 30 39,849 76,493 19,210 80,873 16,358 499 193,433 80,317 20,170 84,916 17,175 523 203,101 42,152 9,432 41,839 6,747 408 100,578 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2,020 16,111 30,784 46,093 12,493 0 87,952 193,433 $1,908,081 $2,099,477 0 2 64 59 $1,770,319 $1,102,574 $2,078,974 $2,495,728 4 0 45 27 102 48 61 28 Performance Measures 16,916 32,323 48,397 13,118 0 92,347 203,101 9,459 18,203 24,200 6,559 0 42,157 100,578 Accidents per 100,000 Miles 0.69 0.75 Miles between Roadcalls 103,256 30,380 Avg. Trips per Driver Hour 2.98 3.50 Avg. Trips per Para Pass. 75.53 75.53 Cost per Trip 9.86 8.72 Cost per Paratransit Trip 9.86 8.72 Cost per Driver Hour 29.35 30.54 Cost per Total Mile 2.64 2.65 * 2014 AOR data completed by Tri-County for a six month period. Additional data was incorporated as provided by the current CTC (Bay County BOCC). 1.35 24,743 2.52 49.79 10.96 10.96 27.67 3.71 58 | P a g e County: CTC: Contact: Email: Bradford Suwannee River Economic Council, Inc. Matt Pearson P.O. Box 70 Live Oak, FL 32064 386-362-4115 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Total County Population 26,850 Potential TD Population 10,005 454 UDPHC 2012 0 0 32,635 2,182 360 0 35,177 2013 0 0 29,800 2,215 109 0 32,124 2014 0 0 19,916 2,185 102 0 22,203 8,920 0 23,793 2,224 240 35,177 9,101 0 19,992 2,771 260 32,124 8,056 0 12,369 1,530 248 22,203 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 238,046 197,533 0 0 14 21,310 2013 237,801 196,755 0 0 14 20,860 2014 216,187 185,186 0 0 14 20,005 $700,581 $598,479 0 3 141 19 $690,779 $632,519 0 3 188 20 $687,727 $601,554 0 3 174 21 0 0 1.65 68.71 19.92 19.92 32.88 2.94 0 0 1.54 66.93 21.50 21.50 33.12 2.90 0 0 1.11 48.91 30.97 30.97 34.38 3.18 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 3,360 5,560 23,793 2,215 0 249 35,177 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,153 4,795 19,992 3,030 0 154 32,124 4,513 3,543 12,369 1,777 0 1 22,203 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 59 | P a g e County: CTC: Contact: Email: Brevard Space Coast Area Transit Jim Liesenfelt 401 South Varr Ave Cocoa, FL 32922 321-635-7815 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 405,713 0 602,559 15,963 0 20,946 1,045,181 Demographics Number Total County Population 550,823 Potential TD Population 244,067 UDPHC 2013 435,339 0 645,275 15,254 0 23,305 1,119,173 2014 451,522 0 598,030 14,883 0 11,990 1,076,425 108,119 331,196 270,508 28,074 381,276 1,119,173 109,516 420,665 221,865 27,654 296,725 1,076,425 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 101,920 305,088 212,632 31,001 394,540 1,045,181 59,169 0 32,166 26,617 68,920 858,309 1,045,181 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2,857,263 2,557,733 31 37 191 164,823 2013 2,785,075 2,614,122 64 25 192 156,151 2014 2,879,511 2,619,791 53 37 219 125,875 $3,847,653 $5,347,295 185 26 10043 27 $4,749,088 $5,295,742 156 15 9880 40 $4,862,409 $5,972,971 159 12 11482 41 1.29 92,170 3.88 52.2 3.68 5.92 22.96 1.32 0.90 43,517 4.38 52.74 4.24 6.87 30.09 1.69 1.28 54,330 4.96 40.08 4.52 7.68 38.15 1.67 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 17,248 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 65,713 0 28,647 32,217 84,480 908,116 1,119,173 65,013 0 31,066 30,162 81,160 869,024 1,076,425 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 60 | P a g e County: CTC: Contact: Email: Demographics Broward Broward County Board of County Commissioners Paul Strobis Total County Population 1 N. University Drive, Suite 3100A Plantation, FL 33324 Potential TD Population 954-357-8321 UDPHC [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014 2,359,212 0 974,735 293,262 3,718 0 3,630,927 2,449,437 0 1,079,742 331,293 0 37,518 3,897,990 206,447 23,360 807,160 194,747 0 52,929 1,284,643 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 1,125,102 310,995 513,477 735,410 945,943 3,630,927 636,737 122,856 89,037 121,141 34,549 2,626,607 3,630,927 1,838,844 702,050 10,077 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 10,877,584 9,210,216 106 139 421 844,597 11,310,579 9,188,441 107 169 487 709,335 9,027,790 7,232,366 61 140 520 475,639 $23,522,779 $28,801,154 639 4,624 235 11,700 $26,762,775 $26,096,576 441 4,280 241 20,696 $24,769,603 $28,305,833 573 4,640 20,137 9,658 1.28 102,619 1.51 92.39 6.48 16.84 25.35 1.97 1.49 105,706 2.04 81.75 6.87 18.41 37.59 2.36 1.55 147,997 2.27 123.90 19.28 22.88 51.87 2.73 Financial and General Data 455,971 84,962 2,786,353 217,536 353,168 3,897,990 127,599 78,916 320,829 198,720 558,579 1,284,643 316,897 35,153 190,665 117,256 54,893 3,183,126 3,897,990 208,933 50,603 72,783 67,131 36,127 849,066 1,284,643 Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 61 | P a g e County: CTC: Contact: Email: Demographics Calhoun Calhoun County Senior Citizens Marilyn Russell 16859 NE Cayson St Blountstown, FL 32424 850-674-4163 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 14,682 Potential TD Population 5,914 442 UDPHC 2012 2013 2014 Vehicle Data 0 0 10,025 1,852 202 0 12,079 0 0 7,677 1,993 17 0 9,687 0 0 6,937 1,665 82 0 8,684 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 5,785 1,217 1,095 3,052 930 12,079 5,634 1,067 887 1,921 178 9,687 4,960 946 764 1,551 463 8,684 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 175,253 147,364 4 0 12 9,360 160,745 134,443 4 0 13 9,360 150,848 124,031 4 0 13 9,360 $496,112 $499,390 2 0 34 12 $481,100 $488,110 2 0 30 11 $511,142 $539,732 1 0 29 0 0 43,813 1.29 23.10 41.07 41.07 53.00 2.83 0 40,186 1.03 17.61 49.66 49.66 51.40 2.99 0 37,712 0.93 19.65 58.86 58.86 54.61 3.39 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 3,461 2,998 2,001 3,616 0 3 12,079 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,933 2,877 1,954 1,920 0 3 9,687 3,204 1,939 1,499 1,454 0 588 8,684 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 62 | P a g e County: CTC: Contact: Email: Charlotte Charlotte County BOCC Transit Division Pamela Barr 25490 Airport Road Punta Gorda, FL 33950 941-764-4990 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 164,736 Potential TD Population 121,223 7,195 UDPHC 2012 2013 2014 Vehicle Data 0 19,696 95,766 1,127 0 0 116,589 0 0 87,906 10,682 0 0 98,588 0 0 81,498 6,376 0 0 87,874 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 45,757 358 29,778 37,797 2,899 116,589 32,611 5,111 6,299 22,887 31,680 98,588 29,204 961 24,106 10,357 23,246 87,874 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 438,461 375,239 139 1 47 41,459 394,323 329,837 56 0 39 41,775 $1,437,852 $1,437,852 0 61 1790 409 $1,907,144 $1,907,144 5 16 806 238 $1,988,243 $1,988,243 8 67 865 229 2.28 17,014 2.06 17.28 12.33 12.33 25.42 2.73 0.23 3,154 2.38 15.87 19.34 19.34 46.00 4.35 0 7,041 2.10 12.21 22.63 22.63 47.59 5.04 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 527,435 450,617 31 12 45 56,560 37,631 11,604 0 7,204 0 60,150 116,589 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 58,034 11,767 0 6,783 0 22,004 98,588 48,550 11,185 0 7,605 0 20,534 87,874 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 63 | P a g e County: CTC: Contact: Email: Citrus Citrus County Transit Lon Frye 1300 S Lecanto Highway, Lecanto, FL 34461 352-527-7634 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 139,271 Potential TD Population 93,634 UDPHC 13,897 2012 2013 2014 0 21,060 279,395 21,658 747 0 322,860 0 29,516 200,646 19,586 518 0 250,266 0 51,419 178,579 14,434 133 0 244,565 42,225 37,227 171,614 17,308 54,486 322,860 32,006 28,036 121,013 14,674 54,537 250,266 30,746 35,233 121,110 13,683 43,793 244,565 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 1,087,239 902,997 18 5 72 81,120 989,855 814,022 35 17 77 79,257 738,418 672,544 31 5 67 70,154 $3,106,915 $2,756,786 27 18 2071 500 $3,214,948 $2,566,842 24 34 1739 500 $3,092,035 $2,304,341 19 17 1399 500 0.46 60,402 3.98 42.97 9.62 9.62 38.30 2.86 1.72 28,282 3.16 28.85 12.85 12.85 40.56 3.25 0.68 23,820 3.49 17.60 12.64 12.64 44.07 4.19 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 36,115 11,361 242,428 11,094 0 21,862 322,860 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 29,064 10,254 170,525 9,937 0 30,486 250,266 22,691 8,878 152,973 8,181 0 51,842 244,565 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 64 | P a g e County: CTC: Contact: Email: Clay Clay County Council on Aging,Inc. Sheryl Hartzog / Becky Knowles 604 Walnut Street Green Cove Springs, Florida, FL 32043 904-284-5977 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 196,399 Potential TD Population 58,379 2,245 UDPHC 2012 2013 2014 0 48,530 62,514 22,434 739 0 134,217 0 50,805 69,762 15,710 429 0 136,706 0 59,584 73,591 20,072 116 0 153,363 29,474 56,222 28,847 14,969 4,705 134,217 31,341 57,288 25,832 15,704 6,541 136,706 32,365 65,305 27,950 18,534 9,209 153,363 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 1,041,942 878,313 22 2 51 84,557 1,032,310 877,846 17 1 50 74,917 1,162,515 940,478 20 3 51 82,327 $2,141,109 $2,452,653 16 1 2,659 362 $2,168,258 $2,287,329 13 27 1,896 439 $2,225,444 $2,313,750 19 22 1,410 212 0.19 47,361 1.59 70.46 15.95 15.95 25.32 2.05 0.10 60,724 1.82 63.47 15.86 15.86 28.94 2.10 0.26 58,126 1.86 68.31 14.51 14.51 27.03 1.91 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 14,984 26,391 19,082 14,471 388 58,901 134,217 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 18,825 25,629 16,340 15,280 264 60,368 136,706 20,160 25,051 16,969 13,640 127 77,416 153,363 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 65 | P a g e County: CTC: Contact: Email: Collier Demographics Collier County Board of County Commissioners Trinity Scott Total County Population 3299 Tamiami Trail East #103 Naples, FL 34112 Potential TD Population 239-252-5832 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 145,829 938 2012 2013 2014 Vehicle Data 0 0 69,311 18,923 0 0 88,234 0 0 65,840 18,625 0 0 84,465 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 81,602 11,259 4,685 14,124 435,184 546,854 47,479 9,970 5,963 12,808 12,014 88,234 47,826 9,334 5,049 11,164 11,092 84,465 2012 2013 2014 1,554,284 1,313,083 28 6 32 70,879 1,112,179 953,565 18 14 25 61,864 1,150,405 986,938 38 10 23 59,750 $4,678,155 $4,466,856 17 43 3661 36 $3,733,703 $3,815,255 19 40 2630 38 $3,272,256 $4,017,827 12 16 2332 29 0.39 55,510 1.55 72.20 8.55 37.62 58.40 2.66 1.26 61,788 1.43 99.36 42.32 37.93 54.10 3.01 0.87 30,274 1.41 90.05 38.74 38.74 54.77 2.84 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 339,642 436,819 0 84,346 25,536 153 0 546,854 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Number 54,527 30,365 0 3,285 0 458,677 546,854 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 42,844 0 0 2,458 0 42,932 88,234 38,426 0 0 1,067 0 44,972 84,465 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 66 | P a g e County: CTC: Contact: Email: Demographics Columbia Suwannee Valley Transit Authority Teresa Fortner/Felonzie Raggins 1907 Voyles Street, S.W. Live Oak, FL 32064 386-362-5332 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 67,543 Potential TD Population 25,314 846 UDPHC 2012 2013 2014 Vehicle Data 0 0 58,427 9,201 512 0 68,140 0 0 43,698 8,868 57 0 52,623 0 0 51,949 6,005 252 0 58,206 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 62,110 0 6,030 0 0 68,140 46,396 773 4,725 255 474 52,623 49,571 4,515 576 6 3,538 58,206 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 575,535 517,984 15 6 26 41,600 777,569 660,001 2 1 26 46,188 633,993 436,492 2 0 26 30,827 $1,652,859 $1,910,823 0 35 0 0 $2,154,991 $2,213,929 3 13 2,810 48 $1,863,948 $1,472,658 3 10 1,437 12 1.04 38,369 1.64 47.12 24.26 24.26 39.73 2.87 0.13 388,785 1.14 31.19 40.95 40.95 46.66 2.77 0 316,997 1.89 68.80 32.02 32.02 60.46 2.94 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 12,299 49,810 6,030 0 0 1 68,140 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 13,465 35,745 3,098 125 0 190 52,623 12,582 40,112 1,906 0 0 3,606 58,206 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 67 | P a g e County: CTC: Contact: Email: Demographics Desoto Veolia Transportation Services Kelly Kirk 1103 US 27 S Sebring, FL 33870 863-382-6004 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 34,517 Potential TD Population 17,044 702 UDPHC 2012 2013 2014 Vehicle Data 0 0 17,994 3,309 3 0 21,306 0 0 22,329 3,281 7 0 25,617 0 0 19,546 4,686 64 0 24,296 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 14,355 1,475 895 1,856 2,725 21,306 14,478 3,483 1,258 895 5,503 25,617 13,714 3,309 1,195 850 5,228 24,296 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 378,570 318,560 4 0 20 38,583 399,564 352,282 2 1 20 38,457 407,102 349,282 3 4 20 45,890 $725,468 $772,052 10 24 383 380 $827,028 $937,946 10 18 485 260 $810,096 $839,738 12 19 664 275 0.00 94,643 0.55 30.01 34.05 34.05 18.80 1.92 0.25 199,782 0.67 31.94 32.28 32.28 21.51 2.07 0.98 135,701 0.53 34.61 33.34 33.34 17.65 1.99 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 3,764 11,915 0 1,589 0 4,038 21,306 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,134 13,424 0 981 4 7,074 25,617 6,978 12,163 0 292 2 4,861 24,296 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 68 | P a g e County: CTC: Contact: Email: Dixie Suwannee River Economic Council, Inc. Matt Pearson P.O. Box 70 Live Oak, FL 32064 386-362-4115 [email protected] Demographics Number Total County Population 15,940 Potential TD Population 8,865 344 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 7,061 933 253 0 8,247 0 0 6,233 825 216 0 7,274 0 0 5,737 749 122 0 6,608 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 7,480 0 0 652 115 8,247 6,420 0 0 727 127 7,274 5,996 0 0 572 40 6,608 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 141,980 123,279 1 0 9 7,700 116,487 104,253 1 0 9 7,508 $421,478 $454,464 0 1 107 37 $402,558 $470,901 0 1 70 39 $301,137 $427,324 0 1 64 0 0 167,646 1.03 20.31 51.11 51.11 52.39 2.51 0 141,980 0.94 19.77 55.34 55.34 52.28 2.84 0 116,487 0.88 19.21 45.57 45.57 40.11 2.59 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 167,646 143,052 1 0 9 8,045 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 3,007 4,472 0 767 0 1 8,247 2,712 3,708 0 853 0 1 7,274 3,759 2,236 0 612 0 1 6,608 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 69 | P a g e County: CTC: Contact: Email: Duval Jacksonville Transportation Authority Helen Perez 5711 Richard Street, Suite #1 Jacksonville, FL 32216 904-265-8939 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 885,855 Potential TD Population 306,384 4,221 UDPHC 2012 2013 2014 188,127 0 261,115 131,104 0 0 580,346 187,298 0 262,383 115,280 0 0 564,961 0 0 256,681 108,195 0 0 364,876 120,259 83,491 36,447 29,371 310,778 580,346 118,551 77,976 37,146 24,763 306,525 564,961 76,565 53,418 23,991 15,993 194,909 364,876 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 4,954,211 4,235,849 331 5 83 289,121 4,863,972 4,172,668 331 46 97 397,929 4,610,640 4,027,742 478 54 97 271,016 $14,485,882 $14,485,880 616 1,522 15,255 0 $14,367,101 $14,367,101 1,079 1,428 13,237 0 $13,967,985 $13,967,985 797 1,316 12,235 0 0.10 14,967 1.36 93.45 24.96 36.68 49.76 2.90 0.95 14,695 0.95 75.23 25.43 37.84 35.92 2.94 1.17 9,646 1.35 86.44 38.28 38.28 51.54 3.03 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 69,140 0 0 62 0 511,144 580,346 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 68,758 0 0 196 0 496,007 564,961 66,402 0 0 186 0 298,288 364,876 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 70 | P a g e County: CTC: Contact: Email: Escambia Pensacola Bay Transportation Bryan Seibt 3100 McCormick Street Pensacola, FL 32514 850-476-8130 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 305,817 Potential TD Population 124,353 2,355 UDPHC 2012 2013 2014 70,882 0 105,574 41,322 201 0 217,979 52,474 0 113,684 38,365 319 0 204,842 17,428 0 106,679 38,346 300 0 162,753 53,307 100,142 4,894 1,433 58,203 217,979 55,433 82,665 5,387 1,831 59,526 204,842 39,410 35,814 2,214 816 84,499 162,753 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,588,782 1,155,403 90 6 29 79,653 1,458,507 1,257,532 103 14 26 82,715 1,838,837 1,638,562 97 11 26 86,008 $3,379,882 $3,320,400 13 27 5,204 1,213 $3,488,679 $3,427,854 7 45 4,655 850 $3,390,520 $3,173,104 8 37 4,486 562 0.38 17,653 1.85 65.76 15.51 22.17 40.94 2.05 0.96 14,160 1.84 65.31 17.03 22.17 40.84 2.32 0.60 18,957 1.69 66.63 20.83 22.95 38.78 1.81 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 20,932 67,651 1,819 8,815 908 117,854 217,979 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 21,965 68,439 3,057 8,487 675 102,219 204,842 23,872 67,328 2,491 7,296 847 60,919 162,753 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 71 | P a g e County: CTC: Contact: Email: Demographics Flagler Flagler County Public Transportation Bob Owens 1769 East Moody Blvd., Bldg. 5 Bunnell, FL 32110 386-313-4190 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 99,956 Potential TD Population 29,374 7,812 UDPHC 2012 2013 2014 Vehicle Data 0 0 76,289 15,229 0 0 91,518 0 0 79,102 14,804 0 0 93,906 0 0 83,289 14,706 0 0 97,995 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 20,409 21,610 23,393 18,883 7,223 91,518 20,415 21,673 26,390 19,740 5,688 93,906 20,799 20,678 28,807 17,836 9,875 97,995 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 939,387 843,137 5 1 34 44,720 981,750 873,185 6 1 35 48,412 967,365 888,044 6 5 37 48,412 $1,379,988 $1,379,988 2 6 1536 78 $1,504,783 $1,504,783 3 7 1409 140 $1,477,158 $1,477,158 3 7 1465 146 0.11 187,877 2.05 12.54 15.08 15.08 30.86 1.47 0.10 163,625 1.94 12.50 16.02 16.02 31.08 1.53 0.52 161,228 2.02 12.54 15.07 15.07 30.51 1.53 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 16,664 7,309 3,889 7,892 0 55,764 91,518 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 20,023 7,202 1,309 12,478 0 52,894 93,906 22,901 5,658 0 13,679 0 55,757 97,995 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 72 | P a g e County: CTC: Contact: Email: Demographics Franklin Croom's, Inc. John Croom 133 Highway 98 Post Office Box 6 Apalachicola, FL 32329-0006 850-653-2270 [email protected] Number Total County Population 11,598 Potential TD Population 6,055 314 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 7,404 700 15 1,116 9,235 0 0 7,992 1,498 32 0 9,522 0 0 6,694 1,260 110 0 8,064 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 6,741 6 1,385 9 1,094 9,235 6,862 139 1,438 15 1,068 9,522 5,179 141 1,293 13 1,438 8,064 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 325,080 324,973 1 0 15 17,667 269,480 269,381 1 0 15 16,271 $607,954 $634,654 0 0 6 0 $535,375 $600,289 0 1 14 0 $532,427 $553,881 0 0 4 4 0.00 203,062 0.58 23.74 65.83 65.83 38.02 1.50 0.00 325,080 0.54 26.90 56.23 56.23 30.30 1.65 0.00 269,480 0.50 25.68 66.03 66.03 32.72 1.98 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 406,124 313,738 2 0 15 15,989 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,296 3,217 0 0 0 1,722 9,235 3,365 3,593 0 0 0 2,564 9,522 3,307 3,166 0 0 0 1,591 8,064 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 73 | P a g e County: CTC: Contact: Email: Demographics Gadsden Big Bend Transit, Inc. Shawn Mitchell Post Office Box 1721 Tallahassee, FL 32302 850-574-6266 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 46,194 Potential TD Population 22,360 3,226 UDPHC 2012 2013 2014 0 44,108 55,609 3,678 38 0 103,433 0 65,018 42,008 4,563 5 0 111,594 0 58,584 44,234 3,053 3 0 105,874 23,383 56,361 18,808 0 4,881 103,433 25,746 58,206 15,755 2 11,885 111,594 22,765 61,726 15,635 141 5,607 105,874 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 672,246 570,947 1 0 21 31,738 604,150 488,132 7 1 18 36,209 726,598 606,459 27 0 24 26,683 $1,839,043 $1,358,647 0 1 1,247 0 $1,876,675 $1,651,324 0 0 1,121 32 $1,921,421 $1,542,606 0 0 1,405 36 0.00 672,246 3.26 10.73 17.78 17.78 57.94 2.74 0.17 86,307 3.08 25.52 16.82 16.82 51.83 3.11 0.00 26,911 3.97 32.82 18.15 18.15 72.01 2.64 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 20,973 14,938 0 0 0 67,522 103,433 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 24,861 19,350 13 0 0 67,370 111,594 26,409 16,306 183 0 0 62,976 105,874 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 74 | P a g e County: CTC: Contact: Email: Gilchrist Suwannee River Economic Council, Inc. Matt Pearson P.O. Box 70 Live Oak, FL 32064 386-362-4115 [email protected] Demographics Number Total County Population 16,931 Potential TD Population 7,508 338 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data 2012 2013 2014 Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 3688 950 64 0 4702 0 0 3804 976 28 0 4808 0 0 3190 889 26 0 4105 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 99,264 91,194 1 0 9 6,538 98,312 82,278 1 0 9 6,304 92,399 80,114 1 0 9 6,184 4,025 0 0 576 101 4,702 4,289 0 0 419 100 4,808 3,563 0 0 444 98 4,105 $199,860 $254,193 0 2 15 29 $278,162 $329,704 0 0 15 31 $306,957 $347,462 0 0 13 0 0 99,264 0.72 13.47 42.51 42.51 30.57 2.01 0 98,312 0.76 13.51 57.85 57.85 44.12 2.83 0 92,399 0.66 12.14 74.78 74.78 49.64 3.32 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,578 1,447 0 676 0 1 4,702 2,862 1,426 0 519 0 1 4,808 2,871 692 0 541 0 1 4,105 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 75 | P a g e County: CTC: Contact: Email: Demographics Glades Good Wheels, Inc. Alan M. Mandel 10075 Bavaria Rd. Fort Myers, FL 33913 239-768-6184 [email protected] Number Total County Population 13,345 Potential TD Population 5,298 145 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 3,098 761 0 0 3,859 3,917 0 3,397 916 0 0 8,230 0 0 3,663 28 0 0 3,691 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 1,968 0 1,531 360 0 3,859 3,313 0 1,229 178 3,510 8,230 3,612 0 0 0 79 3,691 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 130,813 118,108 3 7 4 5,205 139,293 12,274 4 0 4 4,545 $278,985 $266,820 6 2 121 37 $428,209 $331,406 16 0 221 55 $281,231 $326,295 0 2 238 55 0 14,941 1.05 40.62 72.29 72.29 75.91 2.67 5.35 43,604 0.83 29.54 52.03 98.38 81.52 3.24 0 34,823 0.81 25.46 76.19 76.19 61.88 2.02 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 104,590 87,062 7 0 2 3,675 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 558 1,306 1,148 253 0 594 3,859 770 2,079 792 85 0 4,504 8,230 2,334 1,195 31 13 0 118 3,691 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 76 | P a g e County: CTC: Contact: Email: Demographics Gulf Gulf County Transportation Kathy Balentine P.O. Box 8 Port St. Joe, FL 32457 850-229-6550 [email protected] Number Total County Population 15,829 Potential TD Population 5,675 441 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 18782 2685 35 0 21502 0 0 21090 2835 47 0 23972 0 0 19543 2989 79 0 22611 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 6,932 0 8,715 4,948 907 21,502 8,463 8 10,613 4,471 417 23,972 7,696 11 10,549 3,773 582 22,611 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 282,962 279,814 0 1 12 12,665 262,658 261,272 0 0 12 12,186 $430,847 $457,562 2 0 81 25 $485,349 $472,320 4 0 71 27 $479,696 $524,557 1 1 73 35 0 114,639 1.87 49.77 20.04 20.04 37.56 1.88 0.35 0 1.89 54.11 20.25 20.25 38.32 1.72 0 0 1.86 51.27 21.22 21.22 39.36 1.83 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 229,277 226,726 2 0 12 11,470 7,628 3,400 4,702 3,956 0 1,816 21,502 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 9,819 4,345 4,925 3,598 0 1,285 23,972 9,379 2,814 5,249 2,916 0 2,253 22,611 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 77 | P a g e County: CTC: Contact: Email: Demographics Hamilton Suwannee Valley Transit Authority Teresa Fortner/Felonzie Raggins 1907 Voyles Street, S. W. Live Oak, FL 32064 386-353-5332 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 14,354 Potential TD Population 6,736 432 UDPHC 2012 2013 2014 Vehicle Data 0 0 23,129 2,988 73 0 26,190 0 0 15,403 3,125 20 0 18,548 0 0 10,623 2,093 33 0 12,749 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 22,181 0 0 4,008 1 26,190 16,353 272 1,665 90 168 18,548 12,748 1 0 0 0 12,749 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 287,768 258,992 4 0 13 20,800 274,066 232,626 1 0 9 16,280 674,846 403,096 0 0 8 19,400 $685,104 $1,196,997 0 14 0 0 $759,558 $780,330 1 3 542 9 $931,975 $1,006,396 1 7 108 16 0 71,942 1.26 47.10 26.16 26.16 32.94 2.38 0 274,066 1.14 31.17 40.95 40.95 46.66 2.77 0 0 0.66 29.51 73.10 73.10 48.04 1.38 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 7,007 15,174 0 4,008 0 1 26,190 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,744 12,599 1,092 44 0 69 18,548 2,890 9,788 0 0 0 71 12,749 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 78 | P a g e County: CTC: Contact: Email: Demographics Hardee Veolia Transportation Services Kelly Kirk 1103 US 27 South Sebring, FL 33870 863-382-6004 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 27,519 Potential TD Population 10,624 476 UDPHC 2012 2013 2014 Vehicle Data 0 0 20,281 3,922 33 0 24,236 0 0 20,119 4,643 148 0 24,910 0 0 20,632 3,260 116 0 24,008 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 16,517 4,076 1,583 1,347 713 24,236 16,126 4,122 2,666 1,224 772 24,910 15,237 3,928 3,030 1,069 744 24,008 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 533,600 477,368 12 2 14 22,146 558,090 482,183 11 2 15 23,017 505,234 373,898 13 1 13 20,949 $861,412 $928,373 6 9 588 1,278 $876,312 $972,501 6 10 580 1,115 $789,953 $883,983 5 9 401 1,608 0.37 44,467 1.09 43.59 35.54 35.54 38.90 1.61 0.36 50,735 1.08 43.70 35.18 35.18 38.07 1.57 0.20 38,864 1.15 50.44 32.90 32.90 37.71 1.56 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 4,516 10,234 470 1,350 2 7,664 24,236 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 5,481 9,167 0 1,209 2 9,051 24,910 6,046 8,232 3,364 1,186 102 5,078 24,008 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 79 | P a g e County: CTC: Contact: Email: Demographics Hendry Good Wheels, Inc. Alan M. Mandel 10075 Bavaria Rd. Fort Myers , FL 33913 239-768-6184 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 37,471 Potential TD Population 15,694 1,035 UDPHC 2012 2013 2014 Vehicle Data 0 0 12,561 5,214 46 0 17,821 0 15,668 15,515 5,058 42 0 36,283 0 20,647 22,812 1,858 0 0 45,317 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 15,123 0 1,295 1,227 176 17,821 13,445 0 7,329 3,108 12,401 36,283 20,195 0 4,000 0 21,122 45,317 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 442,850 412,288 15 0 15 19,944 578,902 517,676 7 2 23 23,036 610,275 486,067 5 5 19 29,109 $1,633,086 $1,376,717 18 8 1,295 84 $1,571,408 $1,399,743 40 16 883 221 $1,045,955 $1,605,915 0 6 762 221 0.00 29,523 0.89 25.72 91.64 91.64 81.88 3.69 0.35 82,700 1.58 44.41 43.31 43.31 68.22 2.71 0.82 122,055 1.56 43.78 23.08 23.08 35.93 1.71 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 5,861 7,797 1,333 682 0 2,148 17,821 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,881 5,716 8,517 340 0 16,829 36,283 10,900 5,214 6,436 242 0 22,525 45,317 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 80 | P a g e County: CTC: Contact: Email: Hernando Mid Florida Community Services, Inc. Jan Malik 1122 Ponce DeLeon Blvd. Brooksville, FL 34601 352-799-1510 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 174,441 Potential TD Population 119,770 2,437 UDPHC 2012 2013 2014 0 0 121,666 15,984 1,366 0 139,016 0 0 131,587 13,674 1,225 0 146,486 0 0 124,278 18,453 1,159 0 143,890 54,334 3 79,197 4,670 812 139,016 57,923 0 82,688 4,369 1,506 146,486 51,989 0 84,882 5,362 1,657 143,890 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 2,162,202 1,948,156 5 3 54 86,320 2,195,804 1,976,223 0 2 59 96,720 1,577,833 1,422,045 2 6 56 96,720 $2,204,421 $2,440,939 58 47 1,209 2,300 $2,171,759 $2,653,018 72 17 1,308 1,750 $1,947,143 $2,150,678 75 25 1,157 715 0.14 432,440 1.61 48.98 15.86 15.86 25.54 1.02 0.09 0 1.51 49.66 14.83 14.83 22.45 0.99 0.38 788,917 1.49 59.04 13.53 13.53 20.13 1.23 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 9,331 85,666 11,595 4,533 0 27,891 139,016 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 15,744 76,023 450 4,369 0 49,900 146,486 14,882 72,094 453 2,912 0 53,549 143,890 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 81 | P a g e County: CTC: Contact: Email: Demographics Highlands Veolia Transportation Services Kelly Kirk 1103 US 27 South Sebring, FL 33870 863-382-6004 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 97,616 Potential TD Population 59,978 2,012 UDPHC 2012 2013 2014 0 0 108,073 19,513 688 0 128,274 0 0 102,468 18,473 1,447 0 122,388 0 0 107,943 17,259 1,270 0 126,472 44,573 64,611 2,693 7,978 8,419 128,274 43,469 60,463 2,762 6,930 8,764 122,388 43,182 64,906 3,049 6,973 8,362 126,472 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,106,517 737,901 30 5 51 82,731 1,037,409 727,732 26 4 49 81,864 1,093,511 831,133 22 5 49 84,216 $1,941,222 $1,799,982 13 34 2,358 992 $2,119,909 $1,959,348 18 34 2,505 1,688 $2,093,310 $1,857,803 20 36 2,877 1,745 0.45 36,884 1.55 67.16 15.13 15.13 23.46 1.75 0.39 39,900 1.50 57.84 17.32 17.32 25.90 2.04 0.46 49,705 1.50 62.86 16.55 16.55 24.86 1.91 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 12,116 25,806 59,967 7,975 12 22,398 128,274 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 13,840 27,030 49,960 6,123 0 25,435 122,388 17,881 28,563 53,767 4,075 0 22,186 126,472 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 82 | P a g e County: CTC: Contact: Email: Demographics Hillsborough Hillsborough County Karen Smith 3402 N 22nd Street 1st Floor Tampa, FL 33605 813-276-8126 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 1,291,578 Potential TD Population 404,059 22,493 UDPHC 2012 2013 2014 436,486 0 709,763 122,497 5 0 1,268,751 441,361 0 574,382 122,066 0 0 1,137,809 383,364 0 525,937 117,269 0 0 1,026,570 478,016 108,883 112,082 100,037 338,791 1,137,809 458,762 71,229 111,567 110,389 274,623 1,026,570 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 508,794 137,310 251,030 79,403 292,214 1,268,751 281,710 193,939 175,832 37,699 123 579,448 1,268,751 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 6,945,892 5,669,059 217 38 278 460,232 6,821,268 5,561,269 355 40 275 463,058 6,861,003 4,407,284 515 42 270 424,205 $15,843,584 $15,725,632 128 140 $17,486 965 $16,009,233 $15,591,122 248 203 17,407 1,012 $15,405,909 $15,128,702 216 225 18,721 388 0.55 32,009 1.81 49.84 12.49 18.24 32.98 2.19 0.59 19,215 1.50 39.45 14.07 21.82 32.81 2.23 0.61 13,322 1.52 40.03 15.01 22.67 34.38 2.13 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 358,299 149,799 71,255 33,326 339 524,791 1,137,809 341,362 137,021 72,722 26,315 0 449,150 1,026,570 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 83 | P a g e County: CTC: Contact: Email: Holmes Demographics Tri-County Community Council, Inc. Joel Paul Total County Population 302 North Oklahoma Street, Post Office Box 1210 Bonifay, FL 32425 Potential TD Population 850-547-3689 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 8,571 1,759 2013 2014 Vehicle Data 0 0 31,640 3,128 186 0 34,954 0 0 30,056 2,809 245 0 33,110 0 0 27,920 2,455 320 0 30,695 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 16,778 3,671 12,234 532 1,739 34,954 17,641 3,109 10,103 518 1,739 33,110 16,726 2,937 8,516 608 1,908 30,695 2012 2013 2014 379,328 349,928 0 0 21 13,613 433,193 326,350 0 1 21 32,401 379,763 290,349 0 1 18 36,602 $590,248 $543,890 0 0 134 179 $553,517 $672,612 0 3 155 138 $507,556 $520,772 0 3 105 118 0.00 0 2.57 27.90 16.89 16.89 43.36 1.56 0.23 0 1.02 20.08 16.72 16.72 17.08 1.28 0.26 0 0.84 17.45 16.54 16.54 13.87 1.34 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 19,717 2012 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Number 8,707 10,234 4,544 1,037 0 10,432 34,954 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 6,812 13,267 3,594 491 0 8,946 33,110 6,794 9,946 3,551 654 0 9,750 30,695 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 84 | P a g e County: CTC: Contact: Email: Indian River Senior Resource Association, Inc. Chris Stephenson 694 14th Street Vero Beach, FL 32960 772-532-0396 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 141,994 Potential TD Population 65,699 1,375 UDPHC 2012 2013 2014 Vehicle Data 0 0 49,129 6,747 10 0 55,886 0 0 46,699 4,729 0 0 51,428 0 0 25,796 5,220 0 0 31,016 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 26,091 157 19,803 1,273 8,562 55,886 25,657 287 20,036 1,218 4,230 51,428 21,176 186 7,412 909 1,333 31,016 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 547,781 466,472 5 3 48 35,360 358,038 300,348 8 0 51 22,133 $1,533,742 $1,598,931 6 11 701 744 $1,464,344 $1,529,423 1 5 587 0 $1,284,337 $1,074,268 1 20 978 0 0.16 128,129 0.94 31.75 27.44 27.44 25.75 2.39 0.55 109,556 1.45 29.40 28.47 28.47 41.41 2.67 0.00 44,755 1.40 22.56 41.41 41.41 58.03 3.59 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 640,645 536,455 5 1 47 59,562 17,926 10,158 14,126 5,630 0 8,046 55,886 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 14,843 5,556 21,950 4,067 0 5,012 51,428 16,499 6,054 0 62 0 8,401 31,016 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 85 | P a g e County: CTC: Contact: Email: Demographics Jackson Jackson Co. Trans. dba JTrans Sharon Peeler P.O. Box 1117 Marianna, FL 32446 850-482-7433 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 48,922 Potential TD Population 22,873 UDPHC 1,027 2012 2013 2014 Vehicle Data 0 3,920 42,059 5,284 59 0 51,322 0 3,867 36,132 3,565 22 0 43,586 0 4,040 33,942 3,758 65 0 41,805 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 16,704 12,900 4,216 7,552 2,214 43,586 16,815 11,185 3,661 5,320 4,824 41,805 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 17,254 15,580 7,570 6,179 4,739 51,322 6,126 11,546 23,103 5,984 0 4,563 51,322 2012 2013 2014 585,671 552,041 9 1 26 31,615 573,993 439,725 2 0 26 28,111 572,677 443,006 3 0 27 31,200 $1,491,098 $1,671,327 0 0 91 0 $1,409,115 $1,487,736 1 6 238 43 $1,373,861 $1,377,768 0 2 279 249 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 6,908 10,532 16,985 5,019 0 4,142 43,586 8,018 8,442 14,618 4,954 0 5,773 41,805 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 0.17 65,075 1.62 52.37 29.05 29.05 47.16 2.55 0.00 0.00 286,997 190,892 1.55 1.34 41.27 40.71 32.33 32.86 32.33 32.86 50.13 44.03 ge 2.45 86 | P a2.40 County: CTC: Contact: Email: Demographics Jefferson Big Bend Transit, Inc. Shawn Mitchell Post Office Box 1721 Tallahssee, FL 32302 850-574-6266 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 14,194 Potential TD Population 7,340 568 UDPHC 2012 2013 2014 Vehicle Data 0 0 12,464 1,525 130 0 14,119 0 0 13,071 1,826 41 0 14,938 0 0 12,842 1,075 27 0 13,944 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 10,426 1,482 1,666 174 371 14,119 7,961 2,137 3,382 575 883 14,938 7,120 3,006 2,749 898 171 13,944 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 221,386 185,996 0 0 9 9,735 232,270 214,683 2 0 12 9,134 191,658 163,675 3 0 11 7,880 $549,848 $756,667 0 0 153 0 $587,794 $743,914 2 0 179 13 $525,332 $696,530 0 0 166 12 0 0 1.45 3.57 38.94 38.94 56.48 2.48 0 116,135 1.64 12.08 39.35 39.35 64.35 2.53 0 63,886 1.77 24.55 37.67 37.67 66.67 2.74 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 3,934 6,024 3,538 0 241 382 14,119 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 4,554 6,932 3,307 0 77 68 14,938 5,418 4,487 3,176 0 0 863 13,944 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 87 | P a g e County: CTC: Contact: Email: Lafayette Suwannee River Economic Council, Inc. Matt Pearson P.O. Box 70 Live Oak, FL 32064 386-362-4115 [email protected] Demographics Number Total County Population 8,848 Potential TD Population 3,445 258 UDPHC Trips By Type of Service 2012 2013 2014 Vehicle Data 2012 2013 2014 Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 0 0 3,399 193 1 0 3,593 0 0 3,835 216 6 0 4,057 0 0 3,281 136 2 0 3,419 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 75,500 62,194 1 2 6 5,800 79,184 64,041 1 0 6 5,410 74,524 60,050 1 0 6 5,290 3,117 0 0 476 0 3,593 3,493 0 0 564 0 4,057 2,845 0 0 574 0 3,419 $185,131 $244,083 0 0 37 13 $304,700 $351,668 0 0 4 22 $275,122 $313,161 0 0 7 0 2.65 75,500 0.62 12.79 51.53 51.53 31.92 2.45 0 79,184 0.75 15.25 75.10 75.10 56.32 3.85 0 74,524 0.65 13.25 80.47 80.47 52.01 3.69 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,498 619 0 475 0 1 3,593 2,470 1,023 0 563 0 1 4,057 2,143 702 0 573 0 1 3,419 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 88 | P a g e County: CTC: Contact: Email: Lake Demographics Lake County Board of County Commissioners Kenneth Harley Total County Population P.O. Box 7800 Tavares, FL 32778-7800 Potential TD Population 352-323-5733 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014 0 1,344 157,205 37,961 275 51,092 247,877 0 1,228 135,731 37,991 220 46,825 221,995 0 626 127,548 37,968 139 39,407 205,688 98,495 19,811 92,145 23,994 13,432 247,877 81,546 7,203 88,023 19,758 25,465 221,995 62,312 39,871 59,047 22,117 22,341 205,688 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 308,034 128,755 2,643 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 2,324,550 2,021,928 100 31 98 146,509 1,794,833 1,524,756 64 15 101 129,110 1,907,581 1,587,367 55 12 94 131,769 $5,190,848 $4,866,505 121 287 8,116 3,111 $4,530,922 $5,445,914 118 302 7,839 18,803 $4,877,440 $5,338,015 50 161 5,651 4,659 1.33 23,246 1.69 16.50 20.94 20.94 35.43 2.23 0.84 28,044 1.72 11.69 20.41 20.41 35.09 2.52 0.63 34,683 1.56 77.82 23.71 23.71 37.02 2.56 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 31,074 28,663 58,613 18,181 0 111,346 247,877 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 26,152 25,676 55,446 16,013 0 98,708 221,995 30,926 31,499 53,244 13,671 0 76,348 205,688 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 89 | P a g e County: CTC: Contact: Email: Lee Good Wheels, Inc. Alan M. Mandel 10075 Bavaria Rd. Fort Myers, FL 33913 239-768-6184 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 661,115 Potential TD Population 243,646 3,182 UDPHC 2012 2013 2014 65 0 81,127 29,163 346 0 110,701 6,000 0 78,708 26,083 160 0 110,951 2,416 0 119,335 14,803 790 0 137,344 72,361 0 34,763 3,457 120 110,701 78,274 0 29,345 1,014 2,318 110,951 95,041 0 10,512 0 31,791 137,344 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,484,740 1,247,138 45 3 51 79,588 1,216,228 1,115,646 34 37 46 77,859 1,733,387 1,580,219 50 33 86 124,922 $3,576,142 $3,007,303 75 52 9,464 5,420 $3,081,284 $3,075,393 72 80 4,198 18,012 $3,964,166 $3,169,116 2 67 4,047 8,523 0.20 32,994 1.39 54.64 32.30 32.17 44.72 2.40 3.04 35,771 1.35 50.77 27.77 28.87 38.91 2.49 1.90 34,668 1.08 43.78 28.86 29.00 31.32 2.26 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 22,590 51,334 24,288 4,978 0 7,511 110,701 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 27,489 53,593 22,534 3,829 0 3,506 110,951 27,461 58,832 21,396 2,281 0 39,269 149,239 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 90 | P a g e County: CTC: Contact: Email: Leon StarMetro-City of Tallahassee Andrea L. Rosser 555 Appleyard Dr. Tallahassee, FL 32304 850-891-5200 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 281,845 Potential TD Population 101,517 8,579 UDPHC 2012 2013 2014 176,872 0 65,554 11,171 46 0 253,643 203,936 0 59,029 9,878 53 0 272,896 63,609 0 52,666 8,476 20 0 124,771 75,429 39,240 133,050 3,046 2,878 253,643 82,383 41,977 142,278 3,246 3,012 272,896 37,431 19,589 64,881 1,497 1,373 124,771 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 480,886 470,767 2 0 20 46,220 572,622 480,057 0 0 20 51,745 549,648 461,298 0 0 20 53,620 $1,896,688 $1,896,688 13 68 773 59 $1,871,364 $1,871,364 10 64 429 60 $1,821,501 $1,821,501 8 62 586 48 0 240,443 1.66 21.79 7.48 22.08 36.68 3.53 0 0 1.33 19.24 6.86 24.43 32.55 2.94 0 0 1.14 16.89 14.60 27.10 30.92 3.02 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 164,538 46,824 27,967 0 0 14,314 253,643 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 183,996 51,488 24,748 0 0 12,664 272,896 72,359 26,519 19,932 0 0 5,961 124,771 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 91 | P a g e County: CTC: Contact: Email: Demographics Levy Levy Board of County Commissioners Connie Conley 970 East Hathaway Ave, P.O Box 310 Bronson, FL 32621 352-486-3485 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 39,644 Potential TD Population 20,880 1,202 UDPHC 2012 2013 2014 Vehicle Data 0 0 48,815 5,454 24 0 54,293 0 0 56,806 4,612 7 0 61,425 0 0 53,466 4,006 8 0 57,480 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 25,823 2,431 23,812 737 1,490 54,293 13,769 4,248 34,846 525 8,037 61,425 13,010 2,809 37,093 328 4,240 57,480 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 791,395 659,152 6 4 25 32,396 842,193 706,612 4 0 24 36,400 834,915 700,143 15 2 24 32,213 $1,688,930 $1,661,838 6 2 1,017 723 $1,620,909 $1,806,260 17 1 1,142 212 $1,634,238 $1,643,938 21 2 1,501 56 0.51 131,899 1.68 46.56 31.11 31.11 52.13 2.13 0 210,548 1.69 51.97 26.39 26.39 44.53 1.92 0.24 55,661 1.78 47.82 28.43 28.43 50.73 1.96 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 6,450 11,121 11,389 737 0 24,596 54,293 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 11,549 10,432 10,989 389 0 28,066 61,425 14,962 9,916 10,275 328 0 21,999 57,480 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 92 | P a g e County: CTC: Contact: Email: Demographics Liberty Liberty County Transit Ann Kincaid P.O. Box 730 Bristol, FL 32321 850-643-2524 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 8,349 Potential TD Population 2,889 UDPHC 1,480 2012 2013 2014 Vehicle Data 0 0 30,025 1,137 2 0 31,164 0 0 32,024 1,169 1 0 33,194 0 0 31,650 1,175 1 0 32,826 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 16,921 164 7,852 2,015 4,212 31,164 18,324 186 8,118 2,212 4,354 33,194 18,120 184 8,029 2,186 4,307 32,826 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 387,393 367,250 1 1 18 18,720 391,822 372,584 2 1 19 19,420 383,063 363,855 1 0 19 21,005 $371,250 $392,210 2 1 26 9 $390,601 $395,858 3 1 28 15 $435,113 $440,399 4 1 25 12 0.26 387,393 1.66 20.96 11.91 11.91 19.83 0.96 0.26 195,911 1.71 21.97 11.77 11.77 20.11 1.00 0 383,063 1.56 22.18 13.26 13.26 20.71 1.14 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 20,041 7,549 0 1,090 0 2,484 31,164 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 9,709 7,910 0 1,127 0 14,448 33,194 11,030 6,157 0 1,184 0 14,455 32,826 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 93 | P a g e County: CTC: Contact: Email: Demographics Madison Big Bend Transit Shawn Mitchell Post Office Box 1721 Tallahassee, FL 32302 850-576-6266 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 18,728 Potential TD Population 8,536 683 UDPHC 2012 2013 2014 Vehicle Data 0 961 16,907 2,615 90 0 20,573 0 2,631 15,059 1,717 59 0 19,466 0 3,198 14,111 1,328 30 0 18,667 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 10,557 2,625 5,751 0 1,640 20,573 8,545 4,189 3,373 352 3,007 19,466 7,069 3,871 5,624 204 1,899 18,667 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 256,953 216,158 1 0 13 15,337 258,428 207,987 2 0 15 14,606 267,637 211,797 8 0 16 12,906 $739,812 $664,709 0 0 282 0 $819,342 $768,548 0 2 242 24 $803,378 $681,045 0 0 229 21 0.00 256,953 1.34 3.79 35.96 35.96 48.24 2.88 0.00 129,214 1.33 13.97 42.09 42.09 56.10 3.17 0.00 33,455 1.45 27.33 43.04 43.04 62.25 3.00 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 6,684 5,994 5,751 0 2 2,142 20,573 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 6,586 4,951 4,618 0 16 3,295 19,466 7,053 2,746 4,672 0 4 4,192 18,667 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 94 | P a g e County: CTC: Contact: Email: Manatee Manatee County Area Transit Benita L. Zarr 1108 26th Avenue East Bradenton, FL 34208 941-708-7426 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 342,106 Potential TD Population 151,116 11,032 UDPHC 2012 2013 2014 48,143 0 172,206 37,619 424 0 258,392 62,052 0 163,528 43,024 846 0 269,450 30,942 0 167,403 44,837 170 9,264 252,616 74,924 26,118 85,714 2,410 69,226 258,392 114,963 39,603 68,136 22,537 24,211 269,450 109,164 42,275 69,893 7,347 23,937 252,616 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,061,752 861,619 111 55 87 97,390 1,198,224 876,841 97 72 83 132,990 956,955 775,856 121 104 76 91,642 $4,043,556 $3,997,794 56 60 1,431 203 $4,048,992 $4,048,994 63 61 766 351 $4,275,041 $4,275,046 55 51 1,053 949 5.18 9,565 2.16 39.51 15.65 16.02 34.57 3.17 6.01 12,353 1.56 28.18 15.03 16.13 25.16 2.79 10.87 7,909 2.42 54.98 16.92 19.26 46.58 4.46 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 30,745 79,634 38,845 15,580 16,462 77,126 258,392 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 32,710 63,886 52,710 18,463 14,406 87,275 269,450 34,691 46,928 64,937 14,913 4,378 86,769 252,616 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 95 | P a g e County: CTC: Contact: Email: Marion Marion Senior Services, Inc. Donna Hersom (Cart) 1101 SW 20th Court Ocala, FL 34471 352-620-3519 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 337,362 Potential TD Population 163,090 6,788 UDPHC 2012 2013 2014 0 0 139,939 61,320 1,097 0 202,356 0 0 137,759 55,187 920 0 193,866 0 0 119,806 51,462 714 0 171,982 155,302 2,007 10,442 25,313 9,292 202,356 149,817 1,938 10,005 23,085 9,021 193,866 134,745 1,720 6,560 22,358 6,599 171,982 36,735 56,310 39,955 485 0 60,381 193,866 27,831 53,997 34,657 295 0 55,202 171,982 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,849,858 1,581,919 13 4 109 162,240 1,802,367 1,670,389 19 3 108 165,360 1,583,822 1,469,652 18 3 96 150,800 $4,324,026 $3,947,075 28 26 9,245 899 $4,442,490 $4,346,260 30 25 8,610 1,440 $4,225,078 $4,326,521 32 25 6,651 1,670 0.22 142,297 1.25 26.12 21.37 21.37 26.65 2.34 0.17 94,861 1.17 26.71 22.92 22.92 26.87 2.46 0.19 87,990 1.14 25.34 24.57 24.57 28.02 2.67 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 36,977 65,951 42,536 1,026 0 55,866 202,356 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 96 | P a g e County: CTC: Contact: Email: Martin Medical Transportation Management, Inc. Lisa Sanders 789 South Federal Highway #201 Stuart, FL 34994 772-266-4971 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 151,263 Potential TD Population 73,174 6,359 UDPHC 2012 2013 2014 Vehicle Data 0 1,678 25,853 12,020 6 0 39,557 0 2,208 50,505 9,357 6 0 62,076 0 8,000 74,202 5,680 33 0 87,915 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 8,283 3,477 12,340 75 15,382 39,557 49,408 1,977 1,530 228 8,933 62,076 25,647 7,895 14,221 133 40,019 87,915 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 393,729 114,180 0 0 40 177,276 495,449 389,589 0 0 17 45,011 $511,497 $519,134 0 97 283 431 $781,279 $665,832 75 20 132 153 $834,653 $846,099 32 15 129 167 0 66,701 0.61 27.51 12.93 12.93 7.89 1.53 0 0 0.35 28.11 12.59 12.59 4.41 1.98 0 0 1.95 13.83 9.49 9.49 18.54 1.68 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 333,503 200,492 5 0 21 64,811 7,067 7,378 11,137 0 0 13,975 39,557 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 23,426 14,355 19,485 0 0 4,810 62,076 10,246 46,425 15,244 0 0 16,000 87,915 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 97 | P a g e County: CTC: Contact: Email: Demographics Miami-Dade Miami-Dade Transit Ed Carson 701 NW 1st Court, 12th Floor MIAMI, FL 33136 786-469-5545 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 2,617,176 Potential TD Population 992,819 UDPHC 242,686 2012 2013 2014 21,987,950 0 2,589,977 519,884 0 0 25,097,811 22,979,015 0 2,206,679 444,222 669 0 25,630,585 8,789,745 12,363 1,270,708 479,645 620 9,059 10,562,140 290,378 27,921 318,916 257,895 24,735,475 25,630,585 297,848 38,690 297,815 269,075 9,658,712 10,562,140 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 9,077,383 1,128,455 5,698,093 8,027,223 1,166,657 25,097,811 1,756,847 125,489 1,330,183 752,934 0 21,132,358 25,097,811 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 27,391,227 23,004,484 48 22 733 1,709,462 29,889,693 25,875,033 80 159 1,184 2,645,552 20,651,429 17,684,321 65 39 1,151 1,548,087 $126,407,272 $167,682,137 $107,734,042 $157,068,413 0 260 541 4,115 2,500 0 2,470 2,263 $69,860,219 $80,108,918 40 4,633 47,515 1,968 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,447,113 0 170,100 212,100 0 22,801,272 25,630,585 938,363 123,096 221,178 258,935 0 9,020,568 10,562,140 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 0.08 570,651 1.82 62.20 5.04 36.35 66.13 4.13 0.53 373,621 1.00 16.07 6.54 62.83 62.97 5.57 0.19 317,714 1.14 209.06 6.61 38.89 44.52 3.34 98 | P a g e County: CTC: Contact: Email: Demographics Monroe Guidance/Care Center Maureen Grynewicz 3000 41st Street, Ocean Marathon, FL 33050 305-434-7660 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 76,351 Potential TD Population 40,004 2,349 UDPHC 2012 2013 2014 Vehicle Data 0 0 139,939 61,320 1,097 0 202,356 22,140 0 72,239 8,382 0 0 102,761 10,712 0 70,273 10,192 0 0 91,177 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 155,302 2,007 10,442 25,313 9,292 202,356 31,672 3,595 22,421 7,453 37,620 102,761 32,167 2,928 22,503 6,986 26,593 91,177 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 1,849,858 1,581,919 13 4 109 162,240 1,126,310 951,067 4 5 45 87,360 1,078,879 936,254 2 1 47 93,600 $4,324,026 $3,947,075 28 26 9,245 899 $2,181,889 $2,070,401 0 0 728 0 $2,329,610 $2,268,757 0 0 836 0 0.22 142,297 1.25 26.12 21.37 21.37 26.65 2.34 0.44 281,578 0.92 49.46 21.23 27.01 24.93 1.93 0.09 539,440 0.86 37.17 25.55 28.92 24.86 2.16 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 36,977 65,951 42,536 1,026 0 55,866 202,356 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 43,052 20,444 2,689 0 0 36,576 102,761 30,819 20,417 0 0 0 39,941 91,177 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 99 | P a g e County: CTC: Contact: Email: Demographics Nassau Nassau County Council on Aging, Inc. Michael Hays 1367 South 18th Street Fernandina Beach, FL 32034 904-261-0700 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 75,710 Potential TD Population 19,464 731 UDPHC 2012 2013 2014 Vehicle Data 0 7,288 57,247 7,996 22 0 72,553 0 12,749 54,300 6,232 80 0 73,361 0 7,896 45,479 3,194 22 0 56,591 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 36,234 3,706 9,667 15,887 7,059 72,553 36,335 3,914 9,800 16,025 7,287 73,361 23,644 15,511 2,428 10,046 4,962 56,591 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 666,582 520,102 10 0 22 40,708 548,607 436,425 8 1 23 42,720 448,730 366,909 5 2 23 35,360 $1,168,152 $1,102,262 0 1 679 366 $1,144,780 $1,007,148 0 1 933 411 $1,218,140 $1,046,462 0 0 2,361 384 0.00 66,658 1.78 60.36 16.10 16.10 28.70 1.75 0.18 68,576 1.72 72.49 15.60 15.60 26.80 2.09 0.45 89,746 1.60 77.42 21.53 21.53 34.45 2.71 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 30,463 15,820 0 16,943 2,136 7,191 72,553 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 29,695 13,710 0 13,341 1,817 14,798 73,361 29,234 8,743 0 10,338 0 8,276 56,591 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 100 | P a g e County: CTC: Contact: Email: Okaloosa Okaloosa County BOCC Abra McGill 600 Transit Way Ft. Walton Beach, FL 32547 850-609-7004 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 193,811 Potential TD Population 62,277 5,812 UDPHC 2012 2013 2014 53,612 0 76,507 20,097 1 0 150,217 61,176 0 75,044 22,157 0 0 158,377 39,269 0 71,001 24,095 1 0 134,366 73,606 51,074 7,511 13,520 4,506 150,217 74,437 57,015 8,489 14,254 4,182 158,377 63,153 48,371 6,718 12,092 4,032 134,366 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 714,372 624,943 9 1 62 62,284 727,591 630,363 9 1 60 61,259 754,900 629,143 11 1 60 105,537 $1,814,943 $1,974,960 11 16 610 470 $1,617,492 $1,569,231 4 9 521 320 $1,722,817 $1,892,462 0 5 515 269 0.14 79,375 1.55 16.02 12.08 18.79 29.14 2.54 0.14 80,843 1.59 15.35 10.21 16.64 26.40 2.22 0.13 68,627 0.90 17.69 12.82 18.12 16.32 2.28 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 44,894 19,727 3,582 5,576 1,004 75,434 150,217 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 42,593 19,267 4,038 5,672 447 86,360 158,377 40,919 20,856 3,706 5,415 125 63,345 134,366 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 101 | P a g e County: CTC: Contact: Email: Demographics Okeechobee Veolia Transportation Services Kelly Kirk 1103 US 27 South Sebring, FL 33870 863-382-6004 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 39,330 Potential TD Population 22,081 546 UDPHC 2012 2013 2014 Vehicle Data 0 0 35,449 5,620 8 0 41,077 0 0 33,271 5,436 11 0 38,718 0 0 13,579 2,655 6 0 16,240 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 14,617 22,672 565 2,192 1,031 41,077 12,347 21,423 838 1,534 2,576 38,718 10,449 2,101 231 1,555 1,904 16,240 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 648,260 425,229 10 2 15 24,475 636,643 415,902 14 2 13 25,387 478,023 296,895 13 1 11 18,865 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 6,481 10,080 19,248 1,260 0 4,008 41,077 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests $708,657 $697,040 5 10 817 178 $646,015 $764,796 5 10 734 214 $554,208 $741,146 5 9 651 182 0.31 45,475 1.53 55.00 16.69 16.69 25.45 1.01 0.21 36,771 0.86 29.74 34.13 34.13 29.38 1.16 Performance Measures 5,455 9,247 19,600 857 0 3,559 38,718 5,510 6,546 0 996 0 3,188 16,240 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 0.31 64,826 1.68 57.37 17.25 17.25 28.95 1.09 102 | P a g e County: CTC: Contact: Email: Orange Demographics Central Florida Regional Transportation Authority Timothy M. May Total County Population 455 North Garland Avenue Orlando, FL 32801 Potential TD Population 407-254-6055 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014 783,737 94,352 669,100 162,795 10,794 0 1,720,778 785,164 91,178 614,710 197,317 11,028 0 1,699,397 818,519 106,245 613,630 191,085 10,072 0 1,739,551 971,025 183,844 247,338 79,204 217,986 1,699,397 1,021,579 194,899 238,639 76,415 208,019 1,739,551 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 1,003,523 164,491 296,276 81,426 175,062 1,720,778 67,729 297,194 177,964 70,006 0 1,107,885 1,720,778 1,225,267 386,557 16,429 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 8,335,715 6,709,385 199 249 284 569,669 8,418,334 6,688,842 132 273 298 645,043 9,386,974 7,855,051 168 167 293 511,232 $19,071,893 $17,901,039 117 342 39,141 13,759 $18,694,675 $18,751,981 107 241 38,266 38,556 $18,832,591 $18,087,375 189 244 46,443 52,471 2.99 41,888 1.64 34.63 11.08 20.35 33.48 2.29 3.24 63,775 1.42 66.11 11.00 20.45 28.98 2.22 1.78 55,875 1.80 63.75 10.83 20.45 36.84 2.01 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 81,664 296,768 151,299 66,140 0 1,103,526 1,699,397 101,007 249,795 157,863 59,639 0 1,171,247 1,739,551 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 103 | P a g e County: CTC: Contact: Email: Osceola Demographics Central Florida Regional Transportation Authority Timothy M. May Total County Population 455 North Garland Avenue Orlando, FL 32801 Potential TD Population 407-254-6055 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014 208,227 25,068 177,770 43,252 2,868 0 457,185 208,606 24,225 163,319 52,425 2,930 0 451,505 199,553 25,902 149,601 46,586 2,455 0 424,097 266,620 43,703 78,716 21,635 46,511 457,185 257,987 48,845 65,714 21,043 57,916 451,505 249,056 47,516 58,180 18,630 50,715 424,097 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 298,504 93,846 4,005 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 2,214,670 1,782,579 53 66 76 150,992 2,236,622 1,777,121 35 74 79 171,378 2,288,521 1,915,041 41 41 71 124,637 $5,067,102 $4,756,025 31 92 10,399 3,656 $4,966,880 $4,982,107 28 63 10,167 10,244 $4,591,337 $4,409,654 46 59 11,323 12,792 2.98 41,786 1.65 34.63 11.08 20.35 33.56 2.29 3.31 63,903 1.42 66.11 11.00 20.45 28.98 2.22 1.79 55,818 1.80 63.75 10.83 20.45 36.84 2.01 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 17,995 78,960 47,282 18,600 0 294,348 457,185 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 21,699 78,847 40,198 17,572 0 293,189 451,505 24,625 60,899 38,487 14,540 0 285,546 424,097 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 104 | P a g e County: CTC: Contact: Email: Demographics Palm Beach Palm Beach County Michael Bertelle 50 S. Military Trail, Suite - 101 West Palm Beach, FL , FL 33415 561-649-9848 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 1,372,171 Potential TD Population 596,817 15,351 UDPHC 2012 2013 2014 3,358,842 0 728,010 136,946 0 0 4,223,798 3,434,258 0 720,296 144,191 0 0 4,298,745 1,687,312 0 724,704 142,810 0 0 2,554,826 938,814 417,265 1,098,101 387,123 1,457,442 4,298,745 523,739 255,483 753,674 229,934 791,996 2,554,826 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 1,562,805 422,380 718,046 422,380 1,098,187 4,223,798 1,637,383 0 0 13,033 0 2,573,382 4,223,798 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 9,235,777 8,643,012 462 206 201 557,081 9,422,944 8,569,751 109 155 215 740,558 10,026,956 8,668,132 153 305 185 505,440 $27,992,154 $22,395,327 1,896 1,162 21,758 0 $28,611,568 $20,860,068 1,305 1,892 24,877 0 $28,735,687 $28,735,687 1,288 2,117 24,468 0 2.23 19,991 1.55 76.54 6.63 27.02 41.95 2.53 1.64 86,449 1.17 76.33 6.66 28.57 33.35 2.62 3.04 65,536 1.72 76.6 11.25 28.84 49.49 2.49 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,167,979 0 0 12,196 0 2,118,570 4,298,745 1,735,787 0 0 43,179 0 775,860 2,554,826 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 105 | P a g e County: CTC: Contact: Email: Pasco Pasco County Public Transportation Michael H. Carroll 8620 Galen Wilson Boulevard Port Richey, FL 34668 727-834-3200 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 475,502 Potential TD Population 240,148 7,598 UDPHC 2012 2013 2014 260,379 0 129,455 21,266 644 6,528 418,272 302,608 0 121,553 21,125 292 7,892 453,470 129,236 0 123,505 18,902 343 14,531 286,517 292,226 35,700 42,071 11,353 36,922 418,272 324,444 37,002 46,780 11,861 33,383 453,470 152,132 18,156 64,120 11,584 40,525 286,517 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,280,727 1,118,841 14 5 123 83,008 1,195,571 1,060,368 9 7 119 74,132 1,147,734 1,017,731 14 4 104 72,957 $3,126,355 $2,285,507 10 15 1,711 279 $3,385,975 $3,202,093 10 11 2,097 457 $3,407,405 $3,407,405 10 26 2,392 140 0.39 91,481 1.90 24.76 7.47 19.78 37.62 2.44 0.59 132,841 2.04 23.04 7.47 20.71 42.15 2.61 0.35 81,981 2.16 30.97 11.89 20.00 43.12 2.74 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 161,230 94,023 31,373 17,658 31,262 82,726 418,272 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 270,719 26,886 25,576 16,425 38,088 75,776 453,470 104,602 27,425 19,202 16,013 11,136 108,139 286,517 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 106 | P a g e County: CTC: Contact: Email: Pinellas Pinellas Suncoast Transit Authority Ross Silvers 3201 Scherer Drive St Petersburg, FL 33716 727-540-1844 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 929,048 Potential TD Population 465,283 40,291 UDPHC 2012 2013 2014 1,148,820 0 737,990 189,684 1 0 2,076,495 1,304,890 0 1,786,608 249,872 0 1,009 3,342,379 2,307,198 0 682,953 256,959 0 293 3,247,403 2,217,764 902,748 5,168 66,187 150,512 3,342,379 2,095,359 932,782 5,097 65,892 148,273 3,247,403 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 588,922 755,691 276,454 130,491 324,937 2,076,495 1,199,568 172,788 199,749 99,060 4,588 400,742 2,076,495 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 6,477,019 5,266,002 57 47 699 593,977 3,895,374 2,642,418 100 41 501 667,986 5,300,271 3,917,410 142 103 380 559,190 $15,641,278 $15,298,093 15 454 9,261 2,134 $14,283,340 $15,065,597 1 359 9,135 1,408 $15,760,027 $15,811,555 20 364 10,468 1,424 0.73 113,632 1.56 24.89 7.53 15.31 23.92 2.19 1.05 38,954 3.05 61.33 4.27 6.22 18.97 3.25 1.94 37,326 1.68 28.25 4.85 14.99 25.21 2.66 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 1,278,765 275,958 152,644 86,054 3,076 1,545,882 3,342,379 1,971,212 225,861 136,621 0 1,190 912,519 3,247,403 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 107 | P a g e County: CTC: Contact: Email: Polk Polk County Transit Services Marcia Andresen Drawer HS09, P. O. Box 9005 Bartow, FL 33831-9005 863-534-5303 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 623,009 Potential TD Population 224,594 20,450 UDPHC 2012 2013 2014 221,255 105 231,716 52,541 1,026 0 506,643 275,559 4,147 219,145 53,596 917 0 553,364 188,210 5,049 176,801 54,853 646 0 425,559 268,389 15,798 93,228 61,260 67,968 506,643 381,011 2,785 69,314 45,284 54,970 553,364 275,565 2,599 53,859 45,283 48,253 425,559 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 2,397,371 1,992,506 115 19 136 264,991 2,539,934 2,098,653 177 19 123 250,522 2,489,766 2,076,914 187 31 136 252,521 $8,463,034 $8,350,723 19 64 2,620 488 $8,513,644 $8,674,860 6 40 2,365 119 $8,511,029 $8,989,940 18 106 7,300 134 0.79 20,847 1.08 42.27 16.70 29.37 31.63 3.50 0.75 14,350 1.11 39.07 15.39 30.45 33.76 3.33 1.25 13,314 0.94 30.29 20.00 35.62 33.48 3.40 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 61,379 90,410 115,249 53,808 51,538 134,259 506,643 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 32,809 52,187 129,679 55,931 58,202 224,556 553,364 35,080 46,270 55,813 49,964 77,371 161,061 425,559 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 108 | P a g e County: CTC: Contact: Email: Demographics Putnam Ride Solution, Inc. Boyd Thompson 1209 Westover Drive Palatka, FL 32177 386-325-9999 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 72,577 Potential TD Population 44,482 UDPHC 10,431 2012 2013 2014 0 132,076 0 15,102 1,221 0 148,399 0 136,658 0 13,035 544 0 150,237 0 128,540 0 12,643 436 0 141,619 10,980 62,542 0 250 74,627 148,399 12,726 53,441 0 250 83,820 150,237 8,921 54,067 0 0 78,631 141,619 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 740,460 602,734 9 4 33 49,519 888,541 723,272 18 1 33 51,154 891,266 725,490 18 3 33 52,076 $1,980,425 $1,741,241 5 6 2,693 0 $2,089,151 $1,841,873 3 5 2,077 0 $2,458,394 $2,307,300 5 3 1,708 0 0.54 82,273 3.00 12.70 13.35 13.35 39.99 2.67 0.11 49,363 2.94 12.43 13.91 13.91 40.84 2.35 0.34 49,515 2.72 13.58 17.36 17.36 47.21 2.76 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 24,148 10,980 41,583 124 0 71,564 148,399 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 20,962 12,726 41,641 259 0 74,649 150,237 20,888 8,921 40,813 0 0 70,997 141,619 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 109 | P a g e County: CTC: Sarasota Sarasota County Contact: Robert R. Lewis 5303 Pinkney Avenue Email: Sarasota, FL 34233 941-861-1006 [email protected] Number Total County Population 390,429 Potential TD Population 197,164 UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics 4,715 2012 2013 2014 12,573 3,047 170,166 48,264 0 0 234,050 347,880 0 160,812 55,312 0 0 564,004 663,200 0 174,422 51,058 0 0 888,680 58,765 21,406 66,968 15,535 401,330 564,004 64,941 22,838 79,594 14,172 707,135 888,680 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 17,085 5,149 17,085 4,212 190,519 234,050 14,263 0 37,274 0 0 182,513 234,050 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 1,685,331 1,480,261 77 63 91 140,690 2013 2014 2,627,774 3,007,535 2,115,010 2,526,882 38 4 297 48 55 54 149,282 143,677 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests $8,509,725 $9,172,576 $9,994,829 $6,099,956 $6,755,108 $6,643,780 44 23 27 108 51 152 1,670 1,056 860 0 12,351 12,462 Performance Measures 14,942 0 39,890 0 0 509,172 564,004 21,263 0 54,631 0 0 812,786 888,680 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 3.74 21,887 1.57 98.13 36.36 38.35 60.37 5.04 11.30 69,152 1.45 53.80 16.26 30.92 44.77 2.54 1.60 751,884 1.57 53.15 11.25 33.93 53.26 2.54 110 | P a g e County: CTC: Contact: Email: Saint Johns St. Johns County Council on Aging, Inc. Becky Yanni 180 Marine St. St. Augustine, FL 32084 904-209-3700 stjohnscoa.com Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 209,647 Potential TD Population 56,034 5,093 UDPHC 2012 2013 2014 0 233,802 51,820 28,877 2,572 0 317,071 0 246,788 51,519 27,381 2,407 0 328,095 0 256,726 50,866 24,866 1,626 0 334,084 52,632 0 1,070 21,546 241,823 317,071 53,654 0 490 19,114 254,837 328,095 50,838 0 750 18,015 264,481 334,084 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 1,159,005 931,960 15 5 46 99,676 1,189,412 975,755 14 4 45 98,734 1,112,702 912,415 15 3 43 88,812 $3,030,809 $2,994,696 11 11 1,358 0 $3,015,189 $3,005,517 12 4 1,164 0 $3,040,294 $2,946,443 12 5 766 0 0.43 77,267 3.18 61.12 9.56 9.56 30.41 2.62 0.34 84,958 3.32 63.12 9.19 9.19 30.54 2.54 0.27 74,180 3.76 65.60 9.10 9.10 34.23 2.73 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 18,918 20,549 0 0 0 277,604 317,071 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 18,952 23,293 0 0 0 285,850 328,095 22,045 18,571 0 0 0 293,468 334,084 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 111 | P a g e County: CTC: Contact: Email: Saint Lucie BOCC of St. Lucie County Corine Williams 437 North 7th Street Fort Pierce, FL, FL 34950 772-462-1777 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 286,832 Potential TD Population 119,970 29,314 UDPHC 2012 2013 2014 24,654 0 90,762 159,435 0 512 275,363 27,894 0 150,719 117,152 0 893 296,658 29,314 0 124,967 123,565 0 0 277,846 83,792 44,955 59,553 12,140 74,923 275,363 92,276 63,172 45,438 13,533 82,239 296,658 56,983 51,960 64,924 12,105 91,874 277,846 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 1,594,959 978,076 50 6 127 180,129 1,507,078 1,269,815 49 7 118 96,106 1,348,015 1,013,177 48 5 95 107,438 $4,615,731 $4,613,973 170 54 1,206 37,853 $4,004,210 $3,884,608 23 44 1,501 41,594 $3,767,646 $3,568,295 7 11 1,811 40,851 0.38 31,899 1.39 16.38 16.76 18.31 25.49 2.88 0.46 30,757 2.80 17.01 13.50 5.20 14.55 0.93 0.37 28,084 2.31 0.00 13.56 14.94 34.56 2.75 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 20,315 0 65,665 3,946 0 185,437 275,363 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 21,486 0 93,937 3,876 0 177,359 296,658 30,289 0 64,045 4,090 0 179,422 277,846 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 112 | P a g e County: CTC: Contact: Email: Santa Rosa Pensacola Bay Transportation Bryan Seibt 3100 McCormick Street Pensacola, FL 32514 850-476-8130 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 161,096 Potential TD Population 52,439 393 UDPHC 2012 2013 2014 Vehicle Data 18,934 0 23,819 7,197 0 0 49,950 17,491 0 23,357 6,631 4 0 47,483 5,809 0 27,396 6,357 4 0 39,566 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 10,429 25,268 357 2 13,894 49,950 9,830 22,985 32 9 14,627 47,483 9,557 10,992 9 2 19,006 39,566 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 438,178 352,778 10 2 10 26,085 485,158 406,654 14 1 10 20,704 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 420,941 347,591 5 0 9 19,711 11,392 9,523 6,218 0 393 22,424 49,950 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests $692,551 $844,210 0 1 762 745 $727,783 $894,305 1 6 795 327 $761,297 $965,650 1 5 1,008 135 0.46 43,818 1.15 85.45 15.33 23.10 26.56 1.58 0.21 34,654 1.63 101.37 19.24 22.04 35.93 1.53 Performance Measures 10,230 10,169 7,144 0 52 19,888 47,483 14,217 9,536 6,694 0 182 8,937 39,566 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 0.00 84,188 1.57 97.53 13.86 21.26 33.45 1.57 113 | P a g e County: CTC: Contact: Email: Seminole Demographics Central Florida Regional Transportation Authority Timothy M. May Total County Population 445 North Garland Avenue Orlando, FL 32801 Potential TD Population 407-254-6055 [email protected] UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS 2012 2013 2014 192,035 23,118 163,947 39,889 2,645 0 421,634 192,385 22,341 150,619 48,347 2,702 0 416,394 197,973 25,697 148,416 46,217 2,436 0 420,739 245,888 40,304 72,595 19,952 42,895 421,634 237,925 45,046 60,604 19,407 53,412 416,394 247,085 47,139 57,719 18,482 50,314 420,739 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 436,041 152,815 3,973 Vehicle Data Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 2,042,461 1,643,968 49 61 70 139,583 2,062,705 1,638,935 32 68 73 158,052 2,270,391 1,899,870 41 41 71 123,649 $4,673,091 $4,386,204 28 83 9,591 3,372 $4,580,665 $4,594,706 26 59 9,376 9,446 $4,554,963 $4,374,720 46 59 11,233 12,691 2.99 41,683 1.64 34.63 11.08 20.35 33.48 2.29 3.30 64,460 1.42 66.12 11.00 20.45 28.98 2.22 1.81 55,375 1.80 63.76 10.83 20.45 36.84 2.01 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 16,595 72,820 43,605 17,153 0 271,461 421,634 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 20,010 72,715 37,072 16,206 0 270,391 416,394 24,430 60,417 38,182 14,425 0 283,285 420,739 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 114 | P a g e County: CTC: Contact: Email: Sumter Board of Sumter County Commissioners Jeffery Atkin d/b/a Sumter County Transit, 819 CR 529 Lake Panasoffkee, FL 33538 352-689-4447 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 107,056 Potential TD Population 26,204 1,831 UDPHC 2012 2013 2014 Vehicle Data 0 8,112 80,702 9,738 338 0 98,890 0 9,510 75,321 8,556 135 0 93,522 0 7,560 68,555 6,813 87 0 83,015 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 24,225 19,181 18,759 13,852 22,873 98,890 22,013 19,981 15,323 12,790 23,415 93,522 18,382 15,817 13,369 12,971 22,476 83,015 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2013 2014 851,996 692,849 16 12 36 64,272 767,842 622,319 24 4 39 39,780 $1,871,172 $2,762,821 24 3 318 252 $2,077,546 $1,973,480 45 1 178 568 $1,828,720 $1,903,590 187 15 400 231 0.98 65,510 2.39 19.94 18.92 18.92 45.28 2.04 1.41 53,250 1.46 35.00 22.21 22.21 32.32 2.44 0.52 31,993 2.09 45.34 22.03 22.03 45.97 2.38 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS 2012 917,137 635,577 14 9 37 41,320 25,298 9,295 12,403 5,681 0 46,213 98,890 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 21,462 8,350 11,925 5,278 0 46,507 93,522 16,698 5,861 11,881 5,118 0 43,457 83,015 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 115 | P a g e County: CTC: Contact: Email: Demographics Suwannee Suwannee Valley Transit Authority Teresa Fortner/Felonzie Raggins 1907 Voyles Street, S.W. Live Oak, FL 32064 386-353-5332 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 43,734 Potential TD Population 16,625 886 UDPHC 2012 2013 2014 Vehicle Data 0 0 17,424 5,152 297 0 22,873 0 0 20,799 4,221 27 0 25,047 0 0 16,593 4,578 93 0 21,264 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 21,092 0 1,780 0 1 22,873 22,083 368 2,249 121 226 25,047 19,454 884 167 0 759 21,264 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 287,768 258,992 4 0 13 20,800 370,095 314,136 1 0 12 21,984 406,502 279,595 0 1 15 27,934 $685,104 $1,448,849 0 10 0 0 $1,025,697 $1,053,751 1 3 731 14 $931,974 $1,026,835 1 7 890 31 0.00 71,942 1.10 25.64 29.95 29.95 32.94 2.38 0 370,095 1.14 31.19 40.95 40.95 46.66 2.77 0.25 0 0.76 24.00 43.83 43.83 33.36 2.29 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 5,051 16,041 1,780 0 0 1 22,873 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 6,409 17,014 1,474 59 0 91 25,047 5,959 14,223 152 0 13 917 21,264 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 116 | P a g e County: CTC: Contact: Email: Demographics Taylor Big Bend Transit, Inc. Shawn Mitchell Post Office Box 1721 Tallahassee, FL 32302 850-574-6266 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 22,857 Potential TD Population 8,272 796 UDPHC 2012 2013 2014 Vehicle Data 0 7,529 16,899 696 6 0 25,130 0 7,141 8,712 2,147 3 0 18,003 0 8,410 8,713 2,278 3 0 19,404 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 4,364 14,027 0 1,492 5,247 25,130 4,790 2,913 4,788 263 5,249 18,003 3,872 4,361 5,156 152 5,863 19,404 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 202,097 175,900 0 0 13 8,264 144,116 113,063 4 0 14 7,513 181,355 147,156 5 0 14 7,353 $507,136 $638,139 0 0 178 0 $532,325 $663,808 0 0 182 0 $566,520 $606,794 0 0 170 7 0 202,097 3.04 6.93 20.18 20.18 61.37 2.51 0 36,029 2.40 18.04 29.57 29.57 70.85 3.69 0 36,271 2.64 24.38 29.20 29.20 77.05 3.12 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 7,867 2,500 0 0 0 14,763 25,130 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 8,195 2,164 0 0 29 7,615 18,003 8,406 1,835 0 0 94 9,069 19,404 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 117 | P a g e County: CTC: Contact: Email: Demographics Union A & A Transport, Inc. Curtis E. Allen 255 S.W. 9th Avenue Lake Butler, FL 32054-1414 386-496-2056 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 15,136 Potential TD Population 5,073 738 UDPHC 2012 2013 2014 Vehicle Data 0 0 21,877 920 6 4,055 26,858 0 0 25,250 891 12 0 26,153 0 0 9,465 870 1 0 10,336 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 7,815 0 18,177 866 0 26,858 7,119 0 18,275 759 0 26,153 7,243 0 2,461 632 0 10,336 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 263,436 209,767 2 0 11 5,850 143,394 114,715 2 1 8 6,750 129,784 112,683 3 0 8 2,102 $449,967 $488,731 1 25 243 1,350 $400,571 $400,571 0 13 166 1,200 $369,231 $369,231 0 0 80 70 0.00 131,718 4.59 39.79 16.75 16.75 76.92 1.71 0.70 71,697 3.87 37.63 15.32 15.32 59.34 2.79 0.00 43,261 4.92 14.01 35.72 35.72 175.66 2.84 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 2,564 5,251 14,122 866 0 4,055 26,858 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 2,136 5,055 14,435 0 0 4,527 26,153 2,344 4,639 0 632 0 2,721 10,336 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 118 | P a g e County: CTC: Contact: Email: Volusia County of Volusia d/b/a VOTRAN Carole M. Hinkley 950 Big Tree Road South Daytona, FL 32119 386-756-7496 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Demographics Number Total County Population 500,800 Potential TD Population 268,994 17,384 UDPHC 2012 2013 2014 454,590 0 246,411 79,233 0 0 780,234 460,440 0 249,692 76,534 0 0 786,666 417,424 0 234,411 73,837 0 0 725,672 172,294 71,422 161,704 12,363 362,451 780,234 175,657 69,509 143,435 11,923 386,142 786,666 166,613 66,279 145,181 12,284 335,315 725,672 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 2012 2013 2014 2,802,889 2,484,515 188 3 106 203,544 2,889,107 2,555,235 232 9 115 214,513 2,665,157 2,362,900 220 4 114 206,596 $6,427,499 $6,446,076 132 217 5,186 0 $6,555,281 $6,637,641 148 244 5,485 0 $6,364,639 $6,364,639 150 270 6,453 0 0.11 14,909 1.60 49.72 8.24 19.74 31.57 2.29 0.31 12,453 1.52 46.99 8.33 20.09 30.55 2.27 0.15 12,114 1.49 53.13 8.77 20.64 30.80 2.39 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Vehicle Data 35,414 0 2,196 12,886 139,484 590,254 780,234 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 34,447 0 1,330 10,751 115,420 624,718 786,666 35,327 0 1,501 11,390 121,283 556,171 725,672 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 119 | P a g e County: CTC: Contact: Email: Demographics Wakulla Wakulla County Senior Citizens Nell Rozar 33 Michael Drive Crawfordville, FL 32327 850-926-7145 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 31,022 Potential TD Population 8,147 514 UDPHC 2012 2013 2014 Vehicle Data 0 0 19,001 823 199 0 20,023 0 0 13,443 981 146 0 14,570 0 0 11,982 1,031 216 0 13,229 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 9,129 1,775 3,167 5,887 65 20,023 6,789 681 301 5,684 1,115 14,570 6,900 681 1,784 3,049 815 13,229 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 267,341 247,141 0 0 8 12,220 250,451 230,251 0 0 9 8,970 251,829 231,629 0 0 8 9,230 $367,955 $412,107 0 0 0 9 $417,539 $429,076 1 0 0 0 $427,373 $400,645 1 0 4 0 0 267,341 1.64 36.47 18.38 18.38 30.11 1.38 0 0 1.62 27.08 28.66 28.66 46.55 1.67 0 0 1.43 25.74 32.31 32.31 46.30 1.70 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 8,981 641 648 880 0 8,873 20,023 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 6,886 517 434 453 0 6,280 14,570 6,826 556 426 389 0 5,032 13,229 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 120 | P a g e County: CTC: Contact: Email: Demographics Walton Tri-County Community Council, Inc. Joel Paul 302 North Oklahoma Street Bonifay, FL 32425 850-547-3689 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 59,807 Potential TD Population 20,259 2,027 UDPHC 2012 2013 2014 Vehicle Data 0 0 53,377 6,259 260 0 59,896 0 0 46,528 4,674 133 0 51,335 0 0 47,147 5,030 123 0 52,300 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 21,563 10,182 19,766 3,594 4,791 59,896 23,554 8,567 15,508 2,226 1,480 51,335 24,077 8,607 16,408 1,875 1,333 52,300 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 721,701 634,243 2 2 20 28,145 689,223 591,637 2 2 21 46,845 698,067 593,591 2 2 22 0 $823,228 $929,834 6 0 125 127 $999,161 $1,158,486 0 6 259 115 $849,774 $925,372 0 7 279 84 0.28 360,851 2.13 39.67 13.74 13.74 29.25 1.14 0.29 344,612 1.10 23.45 19.46 19.46 21.33 1.45 0.29 349,034 1.06 25.80 16.25 16.25 17.24 1.22 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 22,034 13,541 5,966 4,333 203 13,819 59,896 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 19,476 13,979 3,657 4,858 140 9,225 51,335 20,394 14,435 3,727 4,527 138 9,079 52,300 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 121 | P a g e County: CTC: Contact: Email: Demographics Washington Tri-County Community Council, Inc. Joel Paul 302 North Oklahoma Street Bonifay, FL 32425 850-547-3689 [email protected] Trips By Type of Service Fixed Route (FR) Deviated FR Ambulatory Non-Ambulatory Stretcher School Board TOTAL TRIPS Total County Population 24,624 Potential TD Population 10,816 1,400 UDPHC 2012 2013 2014 Vehicle Data 0 0 25,031 3,058 360 0 28,449 0 0 22,843 4,321 349 0 27,513 0 0 17,850 3,521 280 0 21,651 Vehicle Miles Revenue Miles Roadcalls Accidents Vehicles Driver Hours 14,069 2,260 11,310 0 810 28,449 14,669 2,306 10,005 0 533 27,513 12,060 1,579 7,688 0 324 21,651 Passenger Trips By Trip Purpose Medical Employment Ed/Train/DayCare Nutritional Life-Sustaining/Other TOTAL TRIPS 2012 2013 2014 376,321 305,979 6 0 21 13,547 412,609 351,557 2 1 21 27,867 375,350 275,439 2 1 21 23,709 $596,396 $618,684 1 0 141 121 $697,068 $701,194 1 2 142 98 $640,739 $606,079 1 2 184 65 0.00 62,720 2.10 22.94 20.96 20.96 44.02 1.58 0.24 206,305 0.99 20.58 25.34 25.34 25.01 1.69 0.27 187,675 0.91 15.47 29.59 29.59 27.03 1.71 Financial and General Data Passenger Trips By Funding Source CTD AHCA APD DOEA DOE Other TOTAL TRIPS Number 10,034 7,920 6,204 172 0 4,119 28,449 Expenses Revenues Commendations Complaints Passenger No-Shows Unmet Trip Requests Performance Measures 8,838 10,703 3,993 154 0 3,825 27,513 7,187 6,992 3,580 138 0 3,754 21,651 Accidents per 100,000 Miles Miles between Roadcalls Avg. Trips per Driver Hour Avg. Trips per Para Pass. Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile 122 | P a g e This page is intentionally left blank. 123 | P a g e The following glossary is intended to coordinate terminology within the Florida Coordinated Transportation System. It is imperative that when certain words or phrases are used, the definition must be universally acknowledged. Accidents: when used in reference to the AOR, the total number of reportable accidents that occurred whereby the result was either property damage of $1000.00 or more, or personal injury that required evacuation to a medical facility, or a combination of both. Actual Expenditure Report (AER): an annual report completed by each state member agency and each official planning agency, to inform the Commission in writing, before September 15 of each year, of the specific amount of funds the agency expended for transportation disadvantaged services. Advance Reservation Service: shared or individual paratransit service that is readily delivered with at least prior day notification, seven days a week, 24 hours a day. Agency: an official, officer, commission, authority, council, committee, department, division, bureau, board, section, or any other unit or entity of the state or of a city, town, municipality, county, or other local governing body or a private non-profit transportation service providing entity. Americans with Disabilities Act (ADA): a federal law, P .L. 101336, signed by the President of the United States on July 26, 1990 providing protection for persons with disabilities. Annual Operating Report (AOR): an annual report prepared by the community transportation coordinator detailing its designated service area operating statistics for the most recent operating year. Annual Performance Report (APR): an annual report issued by the Commission for the Transportation Disadvantaged that combines all the data submitted in the Annual Operating Reports and the Commission’s Annual Report. Automotive Service Excellence (ASE): a series of tests that certify the skills of automotive technicians in a variety of maintenance areas. Availability: a measure of the capability of a transportation system to be used by potential riders, such as the hours the system is in operation, the route spacing, the seating availability, and the pick-up and delivery time parameters. Bus: any motor vehicle designed for carrying more than 10 passengers and used for the transportation of persons for compensation. Bus Lane: a street or highway lane intended primarily for buses, either all day or during specified periods, but used by other traffic under certain circumstances. Bus Stop: a waiting, boarding, and disembarking area, usually designated by distinctive signs and by curbs or pavement markings. Center for Urban Transportation Research (CUTR): a research group located at the University of South Florida’s College of Engineering. Certified Minority Business Enterprise (CMBE): any small business concern which is organized to engage in commercial transactions, which is domiciled in Florida, and which is at least 51 percent owned by minority persons and whose management and daily operations are controlled by such persons. These businesses should be certified by the Florida Department of Management Services. Chapter 427, Florida Statutes: the Florida statute establishing the Commission for the Transportation Disadvantaged and prescribing its duties and responsibilities. Commendation: any documented compliment of any aspect of the coordinated system, including personnel, vehicle, service, etc. 124 | P a g e Commercial Driver’s License (CDL): a license required if a driver operates a commercial motor vehicle, including a vehicle that carries 16 or more passengers (including the driver), or a vehicle weighing more than 26,000 pounds. Commission: the Florida Commission for the Transportation Disadvantaged (CTD) as authorized in Section 427.013, Florida Statutes. Commission for the Transportation Disadvantaged (Commission): an independent agency created in 1989 to accomplish the coordination of transportation services provided to the transportation disadvantaged. Replaced the Coordinating Council on the Transportation Disadvantaged. Community Transportation Coordinator (CTC): (formerly referred to as “coordinated community transportation provider”) a transportation entity competitively procured or recommended by the appropriate official planning agency and local Coordinating Board and approved by the Commission, to ensure that safe, quality coordinated transportation services are provided or arranged in a cost effective manner to serve the transportation disadvantaged in a designated service area. Competitive Procurement: obtaining a transportation operator or other services through a competitive process based upon Commissionapproved procurement guidelines, as established in accordance with Chapter 287, Florida Statutes. Complaint: any documented customer concern involving timeliness, vehicle condition, quality of service, personnel behavior, and other operational policies. Complete (or Full) Brokerage: type of CTC network in which the CTC does not provide any on-street transportation services itself, but contracts with transportation operators or coordination contractors for the delivery of all transportation services. Coordinated Transportation System: includes the CTC, the transportation operators and coordination contractors under contract with the CTC, the official planning agency, and local Coordinating Board involved in the provision of service delivery to the transportation disadvantaged within the designated service area. Coordinated Trips: passenger trips provided by or arranged through a CTC. Coordinating Board: an entity in each designated service area composed of representatives who provide assistance to the community transportation coordinator relative to the coordination of transportation disadvantaged services. Coordination: the arrangement for the provision of transportation services to the transportation disadvantaged in a manner that is cost effective, safe, efficient, and reduces fragmentation and duplication of services. Coordination is not the same as total consolidation of transportation disadvantaged services in any given service area. Coordination Contract: a written contract between the community transportation coordinator and an agency who receives transportation disadvantaged funds and performs some, if not all of, its own services, as well as services to others, when such service has been analyzed by the CTC and proven to be a safer, more effective and more efficient service from a total system perspective. The Commission’s standard contract reflects the specific terms and conditions that will apply to those agencies who perform their own transportation, as well as joint utilization and cost provisions for transportation services to and from the coordinator. Deadhead: the miles or hours that a vehicle travels when out of revenue service. From dispatch point to first pick-up, and from last 125 | P a g e drop-off to home base, or movements from home base to maintenance garage or fuel depot, and return. Demand Response: a paratransit service that is readily delivered with less than prior day notification, seven days a week, 24 hours a day. This service can be either an individual or shared ride. Designated Service Area: a geographical area subject to approval by the Commission, which defines the community where coordinated transportation services will be provided to the transportation disadvantaged. Deviated Fixed-Route Service: Any system of transporting individuals, including the provision of designated public transportation service by public entities and the provision of transportation service by private entities, including, but not limited to, specific public transportation service which is not a fixed route system. Disabled Passenger: anyone with a physical or mental impairment that substantially limits at least one of the major life activities (i.e., caring for one’s self, walking, seeing, hearing, speaking, learning). Dispatcher: the person responsible for having every scheduled run leave the yard or garage on time and maintain a schedule, matching the work force with the work load on a minute-by-minute basis. In demand-response transportation, the person who assigns the customers to vehicles and notifies the appropriate drivers. Driver Hour: the period of one hour that a person works whose main responsibility is to drive vehicles. Economies of Scale: cost savings resulting from combined resources (e.g., joint purchasing agreements that result in a lower cost per gallon or quantity discount for fuel). Effectiveness Measure: a performance measure that indicates the level of consumption per unit of output. Passenger trips per vehicle mile is an example of an effectiveness measure. Efficiency Measure: a performance measure that evaluates the level of resources expended to achieve a given level of output. An example of an efficiency measure is operating cost per vehicle mile. Emergency: any occurrence, or threat thereof, whether accidental, natural or caused by man, in war or in peace, which results or may result in substantial denial of services to a designated service area for the transportation disadvantaged. Emergency Fund: transportation disadvantaged trust fund monies set aside to address emergency situations and which can be utilized by direct contract, without competitive bidding, between the Commission and an entity to handle transportation services during a time of emergency. Employees: the total number of persons employed in an organization. Fixed Route: (also known as Fixed Route/Fixed Schedule) service in which the vehicle (s) repeatedly follows a consistent time schedule and stopping points over the same route, whereby such schedule, route or service is not at the users request (e.g. conventional city bus, fixed guide-way). Florida Administrative Code (FAC): a set of administrative codes regulating the State of Florida. Florida Coordinated Transportation System (FCTS): a transportation system responsible for coordination and service provisions for the transportation disadvantaged as outlined in Chapter 427, Florida Statutes. Florida Department Of Transportation (FDOT): a governmental entity. The Commission for the Transportation Disadvantaged is 126 | P a g e housed under the Florida Department of Transportation for administrative purposes. In Service: the time a vehicle begins the route to provide transportation service to the time the route is completed. Florida Statutes (FS): the laws governing the State of Florida. In-Take Clerk/Reservationist: an individual whose primary responsibility is to accept requests for trips, enter dates on requests, determine eligibility and provide customer service. Full Time Equivalent (FTE): a measure used to determine the number of employees based on a 40-hour work week. One FTE equals 40 work hours per week. Fully Allocated Costs: the total cost, including the value of donations, contributions, grants or subsidies, of providing coordinated transportation, including those services which are purchased through transportation operators or provided through coordination contracts. Latent Demand: demand that is not active (i.e., the potential demand of persons who are not presently in the market for a good or service). Limited Access: the inability of a vehicle, facility or equipment to permit entry or exit to all persons. Lack of accessibility of vehicle, facility or other equipment. General Trips: passenger trips by individuals to destinations of their choice, not associated with any agency program. Load Factor: the ratio of use to capacity of equipment or a facility during a specified time period. Goal: broad conditions that define what the organization hopes to achieve. Local Government: an elected and/or appointed public body existing to coordinate, govern, plan, fund, and administer public services within a designated, limited geographic area of the state. Grievance System: is used as the term by Medicaid to describe it’s process for addressing Actions, Complaints, Appeals, and Grievances. It is the Medicaid system for reviewing and resolving Medicaid Beneficiary Grievances and Appeals. Components must include a Complaint Procedure, A Grievance Procedure, an Appeal Process, and access to the Medicaid Fair Hearing system. Grievance Process or Procedure: a formal grievance is a written complaint to document any concern or an unresolved service complaint regarding the separation or administration of TD service by the Transportation Operator, Community Transportation Coordinator, designated official planning agency, or local Coordinating Board. Provides a channel for the adjustment of grievances through discussions at progressively higher levels of authority, culminating in mediation, if necessary. Local Government Comprehensive Plan: a plan that meets the requirements of Chapters 163.3177 and 163.3178, Florida Statutes. Local Coordinating Board (LCB): an entity in each designated service area composed of representatives appointed by the official planning agency. Its purpose is to provide assistance to the community transportation coordinator concerning the coordination of transportation disadvantaged services. Management Information System (MIS): the mechanism that collects and reports key operating and financial information for managers on a continuing and regular basis. Memorandum of Agreement (MOA): the state contract included in the transportation disadvantaged service plan for transportation disadvantaged services purchased by federal, state, or local government transportation disadvantaged funds. This agreement is 127 | P a g e between the Commission and the community transportation coordinator and recognizes the community transportation coordinator as being responsible for the arrangement of the provision of transportation disadvantaged services for a designated service area. Metropolitan Planning Organization (MPO): the area-wide organization responsible for conducting the continuous, cooperative and comprehensive transportation planning and programming in accordance with the provisions of 23 U.S.C. s. 134, as provided in 23 U.S.C. s. 104(f)(3). Also serves as the official planning agency referred to in Chapter 427, F.S. Network type: describes how a community transportation coordinator provides service, whether as a complete brokerage, partial brokerage, or sole provider. Non-coordinated Trip: a trip provided by an agency, entity, or operator who is in whole or in part subsidized by local, state, or federal funds, and who does not have coordination/operator contract with the community transportation coordinator. Non-sponsored Trip: transportation disadvantaged services that are sponsored in whole by the Transportation Disadvantaged Trust Fund. Objective: specific, measurable conditions that the organization establishes to achieve its goals. Off Peak: a period of day or night during which travel activity is generally low and a minimum of transit service is operated. Official Planning Agency (OPA): the official body or agency designated by the Commission to fulfill the functions of transportation disadvantaged planning. The Metropolitan Planning Organization shall serve as the planning agency in areas covered by such organizations. Operating Cost: the sum of all expenditures that can be associated with the operation and maintenance of the system during the particular period under consideration. Operating Cost per Driver Hour: operating costs divided by the number of driver hours, a measure of the cost efficiency of delivered service. Operating Cost per Passenger Trip: operating costs divided by the total number of passenger trips, a measure of the efficiency of transporting riders. One of the key indicators of comparative performance of transit properties since it reflects both the efficiency with which service is delivered and the market demand for the service. Operating Cost per Vehicle Mile: operating costs divided by the number of vehicle miles, a measure of the cost efficiency of delivered service. Operating Environment: describes whether the community transportation coordinator provides service in an urban or rural service area. Operating Expenses: sum of all expenses associated with the operation and maintenance of a transportation system. Operating Revenues: all revenues and subsidies utilized by the operator in the provision of transportation services. Operating Statistics: data on various characteristics of operations, including passenger trips, vehicle miles, operating costs, revenues, vehicles, employees, accidents, and roadcalls. Operator Contract: a written contract between the community transportation coordinator and a transportation operator to perform transportation services. 128 | P a g e Organization Type: describes the structure of a community transportation coordinator, whether it is a private-for-profit, private non-profit, government, quasi-government, or transit agency. Paratransit: elements of public transit that provide service between specific origins and destinations selected by the individual user with such service being provided at a time that is agreed upon between the user and the provider of the service. Paratransit services are provided by sedans, vans, buses, and other vehicles. Partial Brokerage: type of CTC network in which the CTC provides some of the on-street transportation services and contracts with one or more other transportation operators, including coordination contractors, to provide the other portion of the on-street transportation disadvantaged services, including coordination contractors. Passenger Miles: a measure of service utilization which represents the cumulative sum of the distances ridden by each passenger. This is a duplicated mileage count. For example: If 10 people ride together for 10 miles, there would be 100 passenger miles. Passenger Trip: a unit of service provided each time a passenger enters the vehicle, is transported, then exits the vehicle. Each different destination would constitute a passenger trip. This unit of service is also known as a one-way passenger trip. operating statistics by relating a measure of service output or utilization to a measure of service input or cost. Potential TD Population: (formerly referred to as TD Category I) includes persons with disabilities, senior citizens, low income persons, and high risk or at risk children. These persons are eligible to receive certain governmental and social service agency subsidies for programrelated trips. Program Trip: a passenger trip supplied or sponsored by a human service agency for the purpose of transporting clients to and from a program of that agency (e.g., sheltered workshops, congregate dining, and job training). Public Transit: means the transporting of people by conveyances or systems of conveyances traveling on land or water, local or regional in nature, and available for use by the public. Public transit systems may be governmental or privately owned. Public transit specifically includes those forms of transportation commonly known as paratransit. Purchased Transportation: transportation services provided for an entity by a public or private transportation provider based on a written contract. Passenger Trips per Driver Hour: a performance measure used to evaluate service effectiveness by calculating the total number of passenger trips divided by the number of driver hours. Request for Proposals (RFP): a competitive procurement process. Passenger Trips per Vehicle Mile: a performance measure used to evaluate service effectiveness by calculating the total number of passenger trips divided by the number of vehicle miles. Reserve Fund: transportation disadvantaged trust fund monies set aside each budget year to insure adequate cash is available for incoming reimbursement requests when estimated revenues do not materialize. Performance Measure: statistical representation of how well an activity, task, or function is being performed. Usually computed from Request for Qualifications (RFQ): a competitive procurement process. Revenue Hours: total vehicle hours used in providing passenger transportation, excluding deadhead time. 129 | P a g e Revenue Miles: the total number of paratransit service miles driven while TD passengers are actually riding on the vehicles. This figure should be calculated from first passenger pick-up until the last passenger drop-off, excluding any breaks in actual passenger transport. For example: if 10 passengers rode 10 miles together, there would be 10 revenue miles. Ridesharing: the sharing of a vehicle by clients of two or more agencies, thus allowing for greater cost efficiency and improved vehicle utilization. Roadcall: any in-service interruptions caused by failure of some functionally necessary element of the vehicle, whether the rider is transferred or not. Roadcalls exclude accidents. Rule 41-2, F.A.C.: the rule adopted by the Commission for the Transportation Disadvantaged to implement provisions established in Chapter 427, F.S. Scheduler: a person who prepares an operating schedule for vehicles on the basis of passenger demand, level of service, and other operating elements such as travel times or equipment availability. Shuttle: a transit service that operates on a short route, or in a small geographical area, often as an extension to the service of a longer route. Sole Source: (also referred to as Sole Provider) network type in which the CTC provides all of the transportation disadvantaged services. Sponsored Trip: a passenger trip that is subsidized in part or in whole by a local, state, or federal government funding source (not including monies provided by the TD Trust Fund). Standard: something established by authority, custom, or general consent as a model or example. Stretcher Service: a form of non-emergency paratransit service whereby the rider is transported on a stretcher, litter, gurney, or other device that does not meet the dimensions of a wheelchair as defined in the Americans with Disabilities Act. Subcontracted Transportation Provider (STP): any person or entity with which the recipient has contracted or delegated, by use of a subcontract, some of its functions, services, or responsibilities for providing transportation services. Subscription Service: a regular and recurring service in which schedules are prearranged, to meet the travel needs of riders who sign up for the service in advance. The service is characterized by the fact that the same passengers are picked up at the same location and time and are transported to the same location, and then returned to the point of origin in the same manner. System Safety Program Plan (SSPP): a documented organized approach and guide to accomplishing a system safety program set forth in Florida Rule 14-90. Total Fleet: this includes all revenue vehicles held at the end of the fiscal year, including those in storage, emergency contingency, awaiting sale, etc. Total Quality Management (TQM): a management philosophy utilizing measurable goals and objectives to achieve quality management practices. Transportation Alternative: those specific transportation services that are approved by rule to be acceptable transportation alternatives, and defined in s. 427.018, F. S. Transportation Disadvantaged (TD): those persons, including children as defined in s. 411.202 F.S., who because of physical or mental disability, income status, or inability to drive due to age or disability are unable to transport themselves or to purchase 130 | P a g e transportation and have no other form of transportation available. These persons are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, or medically necessary or life-sustaining activities. Transportation Disadvantaged Funds: any local government, state or available federal funds that are for the transportation of the transportation disadvantaged. Such funds may include, but are not limited to, funds for planning, Medicaid NET transportation, transportation provided pursuant to the ADA, administration of transportation disadvantaged services, operation, procurement and maintenance of vehicles or equipment, and capital investments. Transportation disadvantaged funds do not include funds expended by school districts for the transportation of children to public schools or to receive service as a part of their educational program. Transportation Disadvantaged Population: (formerly referred to as TD Category II) persons, including children, who, because of disability, income status, or inability to drive due to age or disability are unable to transport themselves. Transportation Disadvantaged Service Plan (TDSP): a five-year implementation plan, with annual updates developed by the CTC and the planning agency which contains the provisions of service delivery in the coordinated transportation system. The plan shall be reviewed and recommended by the local Coordinating Board. Transportation Disadvantaged Trust Fund: a fund administered by the Commission for the Transportation Disadvantaged in which all fees collected for the transportation disadvantaged program shall be deposited. The funds deposited will be appropriated by the legislature to the Commission to carry out the Commission’s responsibilities. Funds that are deposited may be used to subsidize a portion of a transportation disadvantaged person’s transportation costs which are not sponsored by an agency. Transportation Operator: a public, private for profit, or private nonprofit entity engaged by the community transportation coordinator to provide service to the transportation disadvantaged pursuant to an approved coordinated transportation system transportation disadvantaged service plan. Transportation Operator Contract: the Commission’s standard coordination/operator contract between the community transportation coordinator and the transportation operator that outlines the terms and conditions for any services to be performed. Trend Analysis: a common technique used to analyze the performance of an organization over a period of time. Trip Priorities: various methods for restricting or rationing trips. Trip Sheet: a record kept of specific information required by ordinance, rule or operating procedure for a period of time worked by the driver of a public passenger vehicle in demand-response service. Also known as a driver log. Unduplicated Passenger Head Count (UPHC): the actual number of people that were provided paratransit transportation services, not including personal care attendants, non-paying escorts, or persons provided fixed schedule/fixed route service. Unmet Trip Requests/Unmet Need: the number of trips desired but not provided because of insufficient service supply, most commonly due to lack of adequate funding. Urbanized Area: a city (or twin cities) that has a population of 50,000 or more (central city) and surrounding incorporated and unincorporated areas that meet certain criteria of population size of density. U.S. Department of Health and Human Services (USDHHS): a federal agency regulating health and human services. 131 | P a g e U.S. Department of Transportation (USDOT): a federal agency regulating the transportation field. Van Pool: a prearranged ride-sharing service in which a number of people travel together on a regular basis in a van. Van pools are commonly a company-sponsored van that has a regular volunteer driver. Vehicle Inventory: an inventory of vehicles used by the CTC, transportation operators, and coordination contractors for the provision of transportation disadvantaged services. Vehicle Miles: the total distance traveled by revenue vehicles, including both revenue miles and deadhead miles. Vehicle Miles per Vehicle: a performance measure used to evaluate resource utilization and rate of vehicle depreciation, calculated by dividing the number of vehicle miles by the total number of vehicles. Vehicles: number of vehicles owned by the transit agency that are available for use in providing services. Volunteers: individuals who do selected tasks for the community transportation coordinator or its contracted operator, for little or no compensation. Will-Calls: these are trips that are requested on a demand response basis, usually for a return trip. The transportation provider generally knows to expect a request for a will-call trip, but cannot schedule the trip in advance because the provider does not know the exact time a passenger will call to request his/her trip. 132 | P a g e This page is intentionally left blank. Revised 1/22/2015