The CIO – A New Leader Dr Paul Whatling September 2008

The CIO – A New Leader
Dr Paul Whatling
September 2008
Proprietary and confidential. © 2008 Perot Systems Corporation. All rights reserved. All registered trademarks are the property of their respective owners.
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“…Life isa short,
and
Artthings
long; –the
experience
“..make
habit of
two
to crisis
help, fleeting;
or at least
to do no harm.”
perilous, and decision difficult.”
Epidemics
Aphorisms
“ … a pattern of things emerging, but knowing that at the time ...
separate agencies held those bits of information. So GPs will be
seeing things, accident and emergency will be seeing things,
the police may be dealing with other aspects of what is going on
in that child’s life, and nobody is bringing it together.”
Lord Laming – Victoria Climbié inquiry
Change is upon us!
• Society is demanding…
-
Quality ↑
-
Service ↑
-
Cost ↓
• Technology – in all forms – is an underlying force for
significant change over the next decade
• Moving from professionally dominated information
theocracy to an information democracy
-
= Intellectual capital of medicine
-
= Focal point for health care change
-
= Appropriate management of information required
-
= Empowers both physicians and consumers
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The binding force
• Information technology as a central enabler ties
together all of the disparate functions of the consumer
driven world by…
-
Empowering consumers as active participants and engaging
them as decision-makers
-
Enhancing communication between the providers of services
or products and the consumers of these same services and
products
-
Many technologies will evolve over the next decade that will
radically change our notion of service delivery
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Traditional role of CIO
• Networking
• Procurement
• Management of infrastructure
• May have responsibility for “information”
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The CIO
Where does the CIO sit in your organisation?
How is he / she perceived?
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The role of the new generation of CIO
• Vision setting
• Delivery of business success
• Driving change
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What attributes are needed
• Effective engagement with Board
• C-Suite linkage
• Nursing and Medical leaders
Proprietary and confidential. © 2008 Perot Systems Corporation. All rights reserved. All registered trademarks are the property of their respective owners.
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Is it just the CIO who needs to change?
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“one person can be a change catalyst, a "transformer" in any situation, any
organization. Such an individual is yeast that can leaven an entire loaf. It
requires vision, initiative, patience, respect, persistence, courage, and faith
to be a transforming leader.”
Stephen R. Covey
Proprietary and confidential. © 2008 Perot Systems Corporation. All rights reserved. All registered trademarks are the property of their respective owners.
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