ADOBE CONNECT 9.1 RELEASE NOTES Adobe Connect 9.1: Release Notes

Adobe Connect 9.1: Release Notes
ADOBE CONNECT 9.1 RELEASE NOTES
OVERVIEW ....................................................................................................................................................... 2
RELEASE DATE........................................................................................................................................................ 2
DESCRIPTION ......................................................................................................................................................... 2
SYSTEM REQUIREMENTS .................................................................................................................................2
IMPORTANT UPDATE INFORMATION...............................................................................................................3
NEW ADOBE CONNECT ADD-IN ................................................................................................................................. 3
MINIMUM ADOBE FLASH PLAYER VERSION 11.2 FOR ATTENDING MEETING ....................................................................... 3
OTHER KEY CHANGES TO SYSTEM REQUIREMENTS .......................................................................................................... 4
SEMINAR SCHEDULING ............................................................................................................................................. 4
MP4 FORMAT FOR RECORDINGS ............................................................................................................................... 4
ADOBE CONNECT SERVER UPGRADE PATH FOR ON PREMISE DEPLOYMENTS ...................................................................... 4
WHAT'S NEW IN ADOBE CONNECT 9.1 .............................................................................................................5
AUDIO CONFERENCING CHANGES .............................................................................................................................. 5
CHANGES TO RECORDINGS........................................................................................................................................ 8
EVENT AND WEBINAR RELATED CHANGES .................................................................................................................... 9
TRAINING RELATED CHANGES .................................................................................................................................. 11
ISSUES RESOLVED .......................................................................................................................................... 13
KNOWN ISSUES .............................................................................................................................................. 18
MORE INFORMATION .................................................................................................................................... 21
Adobe Connect 9.1: Release Notes
Overview
Release Date
Adobe Connect 9.1 will be rolled out in phases
• On-Premise: Adobe Connect 9.1 installer for customer premise deployments (All
supported Locales): August 19, 2013.
• Hosted: Adobe Connect 9.1 service hosted by Adobe: Starting August 19, 2013,
please check the migration schedule for your account here.
• Managed Services: Adobe managed customer specific cloud deployment of Adobe
Connect: Update scheduled based on customer requirement. Please reach out to
your Adobe Connect managed services representative to schedule your update.
Description
Adobe Connect is a market-leading web conferencing solution that enables corporations
and government agencies worldwide to improve collaboration, webinars, and eLearning
through exceptionally rich interactions. This minor release delivers critical new
enhancements and capabilities to address challenges faced by many organizations in
conducting virtual meetings, webinars, and trainings. This release also resolves a number of
issues and bugs.
For an overview of Adobe Connect, see
http://www.adobe.com/products/adobeconnect.html
System Requirements
For latest system requirements please visit
http://www.adobe.com/go/connect_sysreqs_en
Adobe Connect 9.1: Release Notes
Important Update Information
Please review the following important information regarding the update.
New Adobe Connect Add-in
Minimum Adobe Flash Player version 11.2 for attending meeting
Other key changes to system requirements
Seminar Scheduling
MP4 Format for Recordings
Adobe Connect Server Upgrade Path for In Premise Deployments
New Adobe Connect Add-in
This update requires a new Adobe Connect Add-in (henceforth referred to as simply “Addin”) for functionality specific to meeting hosts and presenters on Windows and Mac. You
will be asked to install the new Add-in when:
•
You try to start/join a 9.1 meeting for the first time and
o Have an older version of the Connect Add-in installed
OR
• You invoke screen sharing, application sharing, or share PowerPoint (PPTX format)
files and
o Do not have the Connect 9.1 Add-in installed OR
o Do not have the latest version of the Connect Add-in installed
The new Add-in is based on a later version of Flash Player (than the Adobe Connect 9.0
Add-in) and provides better performance. The new Add-in will also enable our developer
community to create custom pods targeting Flash Player 11.2.
If you are in a locked-down IT environment, we recommend that you ensure that all of your
end users have the new Adobe Connect Add-in and Adobe Flash Player (version 11.2 or
later) installed. Please download the Adobe Connect 9.1 Add-ins from this page, or directly
from the links here: Add-in for Windows , Add-in for Mac
Since the new Add-in co-exists with the Adobe Connect 8 Add-in, it can be downloaded and
installed in advance of the Adobe Connect 9.1 upgrade. More information about the Add-in
can be found here.
Minimum Adobe Flash Player version 11.2 for attending meeting
Adobe Connect 9.1 leverages advancements in Adobe Flash Player technology for
improved audio, video and interactivity. The minimum version required to attend meetings
is 11.2, but is recommended to always use the latest version of flash player which can be
downloaded from here.
Adobe Connect 9.1: Release Notes
Other key changes to system requirements
Adobe Connect 9.1 release deprecates the following support. For latest system
requirements please visit http://www.adobe.com/go/connect_sysreqs_en
Client System:
• Internet Explorer 7
• Mac OS X 10.5
• Citrix XenApp 6.0
Server System:
• Database : Microsoft SQL Server 2005 SP4
Seminar Scheduling
With this upgrade, we will be more strictly enforcing the use of Seminar Rooms in
accordance with the Terms of Service, and requiring the usage of Seminar Rooms to be
scheduled in advance. This requirement only applies to those using Seminar Rooms. Once
upgraded, your Seminar Rooms will remain in standby mode with a limit of 10 attendees
unless scheduled in advance. If you are using the Event Module to schedule all of your
Seminars, no further action is needed. If you are not using the Event Module to schedule
your seminars, we strongly suggest that you take action to schedule any seminars taking
place immediately following your upgrade date from within your Seminar Rooms before
you are upgraded.
For more information on this, please refer to the FAQ document.
MP4 Format for Recordings
With this upgrade, users will be able to convert their Adobe Connect recording into MP4
format video. The MP4 format video of the recording will be available in the same location
as the original recording after the conversion process.
The MP4 recordings can be downloaded and played on any device that supports MP4
format video. MP4 recordings can also be streamed directly from the Adobe Connect server
on desktops and iOS / Android based mobile devices with the exception of MP4 recordings
with private access permissions, which will not be streamed on Android based devices.
Adobe Connect Server Upgrade Path for On Premise
Deployments
From Adobe Connect 7.x
Upgrade to Adobe Connect 8.x -> Upgrade to Adobe connect 9.1
From Adobe Connect 7.5.2.3
Upgrade to Adobe Connect 9.0.01 -> Upgrade to Adobe connect 9.1
From Adobe Connect 8.x
Upgrade to Adobe Connect 9.1
From Adobe Connect 9.0.x
Upgrade to Adobe Connect 9.1
Adobe Connect 9.1: Release Notes
What's New in Adobe Connect 9.1
Adobe Connect 9.1 release provides new features and functionality across many different
areas of the product. Here’s a summary of some of the new features you can find in the
Adobe Connect 9.1 release.
Audio Conferencing Changes
Managing Audio Profiles
Adobe Connect 9.1 simplifies the management of audio profiles and using the audio
integration with the meetings. Hosts can change audio profiles from within the meeting
preferences section on the fly. They can associate an audio profile if there was none
associated earlier or even
change between multiple
profiles.
Manage audio profiles link in
the preferences provides a
quick access for creating or
editing the audio profiles.
The default option for audio conference setting in
the new meeting creation workflow is now
changed to require users to include an audio
profile if they have one to prevent them from
missing out on associating an audio profile with
their meetings.
New Audio Conference Start
interface for Hosts
All the options to select audio modes are
conveniently available under Audio
Conference preferences. This allows
hosts to select the conference options
once and use them in all future
meetings, if so desired.
Adobe Connect 9.1: Release Notes
Auto Start Audio Conference:
Hosts can also choose to auto start the audio conference at the start of the meeting or be
prompted to start the audio conference every time they start the meeting.
Control Dial in / Dial out:
Hosts can easily choose which audio participation options are made available to the
participants. This ensures that only the relevant options for the meeting are presented to
the participants.
Without Dial-in details
Without Dial-out option
Intelligent Universal Voice
Universal voice (UV) service, which is used to bridge users on VoIP with users on Phones, is
now dynamic in nature and would start only when it is required. This will reduce the usage
of the Toll Free audio conferencing number and hence, lead to potential audio cost savings
for hosts. Universal Voice will be used only if at least one of the following features is being
used:
• Using audio broadcast option
o This allows users on VoIP to interact with users on audio bridge
Adobe Connect 9.1: Release Notes
• Meeting recording
The usual delay in starting the UV service will apply every single time it starts.
Please note: Either of the above two services must be used for UV to stay connected. If not,
we would disconnect the service which can be re-started when required. The above is
applicable to only those accounts which use Universal Voice.
Improved Meeting Experience
Active Speaker indication
Participants can now easily identify who is speaking even if
the current speaker is way below in the participant list.
Easier Selection of Microphone and Web Camera
Easily select your desired Microphone and camera devices, if you have more than one
option available. Once selected, this option will be set as default for Connect on that
machine until it is changed again. If the default device is still available, that will be the one
used when you start your web cam or microphone.
Wide Screen Mode for Web Cam Video
Option for Host to set the default view of camera
to 16:9 aspect ratio. For cameras feeds which do
not support this, pillar boxing will be done to
maintain uniformity. This is true for all camera
feeds from a Mac platform.
Adobe Connect 9.1: Release Notes
Engagement Dashboard in Meeting Rooms
Hosts can now take advantage of Engagement Dashboard in their
regular meeting rooms to get an overall view of how engaged the
participants are in the session, all in real time. This will be available
only in the Presenter Only Area of the meeting room.
This facility will be available to only those hosts who are part of the
Event Managers group at time of meeting start. To use post meeting
reports on engagement metrics, the session should be scheduled as
Events. It will not be available for normal meetings.
Changes to Recordings
Conversion of Recordings to Offline MP4 Files
Users will now be able to convert their
Connect recordings to MP4 files using the
new server side recording conversion
functionality. This functionality can be
used by purchasing conversion minutes
for your Adobe Connect account.
After conversion an MP4 file will
become available in the same folder
as the recording and can be made
available for users to download or
play back directly from the Adobe
Connect content library on a variety
of devices including iOS devices.
Adobe Connect 9.1: Release Notes
Passcode Protected Public Recordings
Users can now set passcode to their public recordings
before sharing them and add a layer of security for
their recordings. If set so, users would need to provide
the valid passcode at the time of accessing the
recording in order to view them.
Passcode protected recordings will be indicated with
the following icon
Event and Webinar related Changes
Simplified Seminar Scheduling
All seminar sessions are now
required to be scheduled in
advance using the Event Module or
seminar sessions. The new
simplified scheduling mechanism
based on sessions will allow
multiple sessions in advance on the
same seminar room. Seminars
rooms can also be opened up in the
standby mode anytime outside of
their scheduled time with up to 10
participants to rehearse or upload
content in advance and will open up to the licensed number of participants 30 minutes
before the start of the scheduled session.
Users will also be able to schedule and start Instant seminar sessions directly from the
meeting in the standby mode. Instant sessions can be scheduled if the seminar license is
available and no other seminar session is scheduled on it at
that time.
Adobe Connect 9.1: Release Notes
Friendly Campaign Aliases
Create aliases to name and easily
identify various Campaign-IDs you
are using regularly to promote
your webinars. Alias associations
can be created from the Event
Administration interface and are
available for use by the Event
Managers in the event creation
interface.
Event Profile Export Wizard
Create rules to export user
profile data from your events
in a format that your lead
management
system
understands. You can choose
the field names, their order
and also add custom fields
prefilled with default values.
Adobe Connect 9.1: Release Notes
Training related Changes
Virtual Classroom Templates with Breakout Rooms
Users can now add BORs to Virtual Classroom templates. First, Create a Virtual Classroom
using layouts to outline your class agenda and link to presentations, Courses, and
classroom activities. Then, setup Breakout Rooms in that Virtual Classroom in order to
carry out exercises and small group activities. After that, clone that Virtual Classroom by
using it as a template to create duplicate rooms, or as a starting point to set up other Virtual
Classrooms, thus greatly enhancing the standardization of Training, and reducing time for
Training administration and classroom setup.
Import Training Enrollees
Increase efficiency when enrolling
large groups of existing Adobe
Connect users into Training. If you are
handed a spreadsheet of users who
require Training, and that group
doesn't match those you have defined
in the Connect system, simply import
them directly in to the enrollment list
for the Virtual Classroom or other
Training object.
Access Reports for Recordings
With new tracking enabled in this release of Adobe Connect, you can now see how many
people viewed your Recording. Once Recordings are moved to the Content Library,
reporting is enabled. You will see the number of times your recording was viewed, and for
Recordings that require a login for access, you will see who viewed the recording, when,
and for how long.
Adobe Connect 9.1: Release Notes
Enhanced Training Catalog
Offering self-service learning to a global audience is much improved with updates to the
Training Catalog.
When global users view the Catalog, time zone
information is clearly displayed, so that Virtual
Classrooms aren’t missed due to class time
confusion.
Users who self-enroll now receive an immediate
confirmation of their enrollment or request to
enroll through email. A new option, to allow
users to self-un-enroll for training, is also
available. Self-un-enrollment applies only to
training objects that permitted the user to selfenroll; where a Training Manager has enrolled
the learner, he does not have the option to unenroll himself from the lesson.
Finally, Training Managers may find it easier to
manage large training rollouts within the
Catalog, because the same Training object can now be listed in multiple Catalog folders at
the same time, allowing for more efficient use of objects that need to be accessed
concurrently by more than one Training audience.
Adobe Connect 9.1: Release Notes
Issues Resolved
Issue
Issue Description
Tracking
Number
3047744
3127844
3297747
3320624
3349986
3427747
3473899
3477627
3494016
3494903
3505153
3512637
3547800
3578936
3021289
3075642
3087046
3176707
3329004
3360236
Fixed issue where email is not being sent due to an event registration email
blocking
Fixed issue where VoiP and video streams dropping for one user at a time
Fixed issue where audio from older universal voice recordings is garbled
Fixed issue where Connect service does not start after upgrade\clean install of
C9 in countries east of Japan
Fixed issue where pointer arrow leaves behind artefacts when making
recording offline
Fixed issue where CQ Emailer thread was not resilient in the face of
failures/delays in rescaling images
Fixed issue where add-in doesn't initiate screen share on Swedish-language
Mac systems
Fixed issue where event invitation emails are not being sent to anyone
Fixed issue where an API report run iteratively on the transactional database
on a hosted cluster will cause the cluster to come down
Fixed issue where install does case-sensitive hostname comparison, overwrites
content
Fixed issue where users can gain access to other customer's Event assets
Fixed issue where users enrolled in curriculum cant access curriculum items
Fixed issue where user session report has incorrect time stamp for users entry
when ending BOR's
Fixed issue where large Seminar becomes unresponsive when large number of
users exit
Fixed issue where Shared Content Reload is unsuccessful after meeting
failover
Fixed issue where desktop screen sharing ended almost immediately after it
starts
Fixed issue where recording playback freezes on manually seeking
Fixed issue where meeting Room failover does not work in a clustered
environment
Fixed issue where FMG/UV Crashed during conference/recording
Fixed issue where annotations in share pod don't show up in Recording if
Adobe Connect 9.1: Release Notes
3366050
3476667
3488948
3492296
3511532
3516515
3521373
3521412
3536897
3552746
3560910
2867791
3136871
3142100
3171651
3227441
3337517
3363913
3563497
3435673
3353821
3434092
2738925
3101690
edited or manually seeked during playback
Fixed issue where whiteboard will be blank for some users after
starting/stopping break out rooms
Fixed issue where Time Zone in meeting invites behaves differently than in C8
Fixed issue where if course is moved to next slide while buffering, the course
stayed at buffering with no audio
Fixed issue where Firstname and lastname run times field were not working
properly in event Thank You emails
Fixed issue where Large Seminar room becomes unresponsive when using Poll
Pods
Fixed issue where PPTs and PPTX published on Connect 9.x using Presenter
8.1 will not play on MAC
Fixed issue where offline FLV File played only for 16 minutes and 40 seconds if
created on MAC
Fixed issue where telephony kept dropping when starting/stopping BOR &End
of Break out room causes participant information not to be sent to Intercall
Fixed issue where publisher did not handle exception during event registration
Fixed issue where users disappear from Attendee pod in BOR
Fixed issue where file download fails from File Share Pod of Meeting
Fixed issue where creating a duplicate layout containing share pod with
content, creates identical share pods with same content
Fixed issue where verbiage change was needed on the dialog box which
appears when telephony connectivity is lost
Fixed issue where if the meeting room experiences a fast fail, PPU reporting
will not run
Fixed issue where Q&A Pod Presenter View disappears after layout switch
Fixed issue where branding of end meeting pages no longer visible when
upgrading to C8.2
Fixed issue where text in notepod does not appear during screensharing
Fixed issue where sharing second monitor causes Add-in to be minimized on
first monitor
Fixed issue where password reset email was not sent from event login page for
internal users
Fixed issue where overriding Dial in Numbers via API not working in 8.2.2.2
Fixed issue where mac Add-in crashes when sharing PowerPoint document in
application sharing
Fixed issue where ConnectPro service crashes if SQL server cannot be reached
Fixed issue where all pod sub menus disappear upon selection of lower sub
menu item
Fixed issue where duplicate content error is thrown on uploading to the share
Adobe Connect 9.1: Release Notes
3115114
3206358
3207604
3349419
3428861
3430393
3434446
3434897
3476739
3494956
2913552
3016810
3050086
3062561
3065226
3100726
3104390
3187326
3198129
3282939
3318428
3344376
pod in a breakout room
Fixed issue where fatal exception thrown during bootstrap leaves CPS partially
active
Fixed issue where at low resolution Captivate content does not display the
scroll bars
Fixed issue where incorrect course status is shown when two courses are used
in Virtual Classroom
Fixed issue where deleting a meeting room that uses previous version of a
content causes recordings using the later version of that content to stop
playing
Fixed issue where hosts intermittently not able to email chat history
Fixed issue where failure to clean-up meetings was considered a critical error
that prevents server start-up
Fixed issue where seminar host can't access ‘By Attendees’ or ‘By Sessions’
report of his seminars
Fixed issue where while downloading PPTX files from file share pod, they are
saved as .ZIP files
Fixed issue where ppt/pptx contents published 8.2.2 or 9.0.1 On-Premise
version cannot be shared on meeting
Fixed issue where time taken not does not reflect correctly if you pause and
continue content created using Ancile uPerform
Fixed issue where large recording will not transfer cross cluster due to an
exception error
Fixed issue where events summary report doesn't show the correct count of
invited guest
Fixed issue where making a recording offline creates an FLV with choppy audio
Fixed issue where “sco-contents” api are missing return values
Fixed issue where there is a leak in tracking usage of live-user quota meeting
users per account limit
Fixed issue where text entered on whiteboard does not scale for some users
Added support turn off In-Product notifications from within users accounts.
Fixed issue where users are unable to share webcam in add-in, though sharing
using launcher=false works OK
Fixed issue where users got error while uploading the pdf file in meeting room
Fixed issue where breakout movement is broken for users with blocked caller
IDs
Fixed issue where user cannot save SMTP settings in Console / Server settings
page if server was installed in Italian
Fixed issue where system displays 'Not Found' error when click on any event at
catalog page in 'Date view'
Adobe Connect 9.1: Release Notes
3358226
3367798
3367977
3370747
3373422
3436278
3503243
3503757
3517601
3565837
3567125
3571566
3586513
3587117
2896269
3356950
3059566
3127857
3202754
3217456
3497456
3180061
3524119
3533413
2973067
Fixed issue where reset password emails for event module contain incorrect
information
Fixed issue where repeated error messages are logged in debug logs, related
to CQValidator.releaseHTTPConnection
Fixed issue where "Edit Information" on a Seminar License will not save after
C9
Fixed issue where French password reset page fails to load
Fixed issue where poll pods that are not closed do not send report to WebApp
even after meeting ends and user starts a new session and closes the poll
Fixed issue where data truncation issue is encountered in reporting RTL script
of CRS_REPORTING_TABLE_CURRICULUM_OBJECTS
Fixed issue where users can't access public forced recordings
Fixed issue where PGI disconnections are making recordings silent
Fixed issue where fatal error is encountered in Intercall whilst validating profile
Fixed issue where seminar start & end date in seminar details box of calendar
is incorrect when time zone preference is set to GMT+
Fixed issue where telephony dropdown gets greyed out when a meeting
template contains quotes
Fixed issue where meeting invitations, iCal attachment were sent with ISO2022-JP encoding instead of UTF-8
Fixed issue where session reports are blank for a meeting
Fixed issue where while making recording offline sometimes users got
overlapping audio
Fixed issue where there was inconsistent terminology in product
documentation
Fixed issue where French translation of "Meeting Peak Concurrent Users" was
misleading
Fixed issue where telephony icon disappears on PGi conference
Fixed issue where hosts could not accept users in the room
Fixed issue where meeting report doesn't show Peak Users and Average Users
value correctly
Fixed issue where content size displayed in My Content was cumulative
Fixed issue where "Email ID" needed to be changed to "Email address"
Fixed issue where user got Corrupted video stream when switching codec from
Zlib to On2 codec
Fixed issue where if a user launches a Course in a Curriculum and then quickly
closes the course, the report for the item in the Curriculum shows "Not Taken"
Fixed issue where a chat message can *force* all users viewing the chat pod to
fetch a URL
Fixed issue where most Premiere audio profiles on a site in the NA5 cluster
Adobe Connect 9.1: Release Notes
2994027
3175663
3190332
3319334
3549832
3296618
2771082
2821757
2824025
3001182
3189572
3212542
3293756
3295777
3306397
3318811
3330211
3337049
3348571
3377452
3474673
were disabled after 8.1.2 upgrade
Fixed issue where guests and registered users who are not invited or added to
the meeting room, they don't appear in the Meeting report
Fixed issue where corrupted stream when generating a key frame Black
patches in screenshare
Fixed issue where HTML 5 content could not use "adobe connect" reporting
Fixed issue where ‘Managed Featured Events’ tabs select all the events as
featured event while adding/removing feature tag from an event
Fixed issue where CSV reports can be downloaded by any user who passes
valid "ok" parameter
Fixed issue where Installer was not dumping the win addin in the CPS
installation
Fixed issue where same file could be used in breakout and main meeting room
simultaneously
Fixed issue where meeting becomes unresponsive in Webinar scenario with
over 400Users for 3-APP CPS
Fixed issue where virtual classroom is not display courses to all hosts when
layout is switched while migrating to C8.1 HU1
Fixed issue where VC report does not include guest/mobile guest in the report
Fixed issue where new Compliance Screen Sharing Restrictions fields were
needed for individual platforms
Fixed issue where login Failed displayed when publish project to Connect from
Presenter Orate
Fixed issue where 'Open meeting in Adobe Connect Mobile' and 'Open
meeting in browser' do not open in Android 4.0.4 on Samsung Galaxy SIII
phone
Fixed issue where Seminar hosts were not able to access Seminar details when
access permissions change
Fixed issue where it was not possible to click on Flash Player Dialogs in
Macbook Pro Retina
Fixed issue where checking one box in "Manage Featured Events" will check all
Fixed issue where users were getting account expiration notice every time
when logging in even if the ' Don't Remind Me Later' is clicked
Fixed issue where HTML5 published output to connect kept on buffering when
playing Cp6 media content
Fixed issue where audio and presentation are not in sync in adobe Connect
recordings when playing back with FP 11.4
Fixed issue where Email Actions consistently taking longer than timeout and
causing delays and wasting work
Fixed issue where share pod presentation not appearing in offline flv
Adobe Connect 9.1: Release Notes
3494834
3509292
3528241
3548259
3552436
3568454
3067587
3175139
3178149
3181734
3270883
3215880
Fixed issue where classic/old Reports "By-Item" shows an empty dropdown
box
Fixed issue where audio gets skipped in the playback of the recording
Fixed issue where login doesn't get redirected to HTTPS 904 security
Fixed issue where "fp10SWFMsg" is shown when captivate 6 using flash player
10/Captivate 5.5 is shared in meeting
Fixed issue where users are unable to Select Event User Policy in the Events
Creation workflow
Fixed issue where users could move recording when it is in session or when
corresponding tel audio is not downloaded yet
Fixed issue where UV dial-in sequence were missing from PGi NA, PGi EMEA,
and MeetingOne
Fixed issue where previous installation page were being displayed for when CQ
A or P is being installed over already existing CQ A or P setup
Fixed issue where if CQAuthor and CQPublish are installed on the same box
one after another then installer kills the first installed/started service while
installing the second one
Fixed issue where licensed installer was not bundling SQL Server 2008 latest
SP instead of SQL server 2005
Fixed issue where CQ Installation taking 1.5 hrs each for Author and Publisher
Fixed issue where screen share option was available for linux users despite
dropping Linux addin support in C9
Known Issues
For the latest list of known issues with Adobe Connect 9.1 please refer here.
Issue
Tracking
Number
3560655
3565638
3565839
3565908
Issue Description
Users on MAC cannot open content Generated with Captivate 7 and published
directly to Connect with reporting type selected as SCORM 1.2/2004/Connect.
Users can save on the local machine and then upload to Connect
Users trying to update an "Existing project " on Connect by using publish from
Captivate 7 will not be able to update it successfully
When a user tries to access a captivate 7 content, uploaded as a locally saved
zip, having some special high ascii characters in its name, the content does not
open. Users may not use high ascii characters while uploading
User trying to create a Connect content by uploading a Captivate7 zip will face
Adobe Connect 9.1: Release Notes
3566540
3566753
3577949
3579721
3587863
3589385
3594966
3595260
3597107
3595267
3603250
3556759
3350660
‘Request not processed’ error if Captivate content has reporting disabled and
used HTML5 and swf both as publish options. Users can directly publish to
Connect
Captivate 7 content having ‘Matching’ type question with subtype as ‘pre-test’
or ‘hotspot’ type question with subtype as ‘survery’ and published as swf will
not be displayed correctly in Meeting/VC. Users can use other question types
In few instances, Captivate 7 content published as swf does not allow the host
to make input for Hot spot quiz to answer the question during the meeting
In rare instances, Users on MAC, trying to publish Captivate 7 HTML5 content
with reporting type as Scorm 1.2/2004 will encounter publish fail error. Users
can select to publish either as swf or swf and HTML5 both, directly to Connect
or locally
In some rare instances, when a user submits a recording to be converted to
MP4, the mp4 conversion job fails and does not provide any error code or error
logs. User will need to resubmit the recording
In few cases, MP4 file generate after recording conversion will have duration
longer than original recording by few second
In few cases, the generated MP4 file will have stuttering at few instances
during playback and the likelihood increases if the number of streams in the
recording increase
Hosts cannot share the MP4 recording the Connect meeting from their
Connect content folder. User should download the file on their machine and
then upload in the share pod
MP4 recording when used as a content or course will not be tracked for
reporting if users access it from a mobile device.
Users cannot access MP4 content using content tracking URL if they are using
a mobile device to access the same. Users can use standard content URL
instead which is shown on the content page
MP4 files does not play when they are part of an event when accessed from a
mobile device
Users cannot stream MP4 recording on android devices by clicking on the URL
when recording permission is Private. Hosts can either make them public or
download the recording and play it back. There error will not come if the user
has a valid authenticated session running, so clicking on the MP4 URL again
will not give error if the user could authenticate in the first attempt
In rare instances, when users submit the recording for MP4 conversion, it fails
with an error code of 209. User will need to resubmit the recording
In few instances, On Mac, if a user shares MS Office application using ‘window’
mode of screen sharing, some portions of the window are not visible to others.
User can use desktop sharing instead
Adobe Connect 9.1: Release Notes
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In rare instances, on Mac, Connect Add-in crashes when user changes the
preference settings for video and will be thrown and exception error. User can
re-launch the meeting
During Connect meeting / VC, when using unsync mode, users taking the LI
quiz question on Presenter 9 content will not be able to move out of the quiz
slide without attempting it
Users will not be able to see reports ‘By Answers’ for drag and drop question
type in a Presenter 9 content
In rare instances, on Mac 10.9 (next release of Mac), user cannot launch a
meeting in add-in and browser from safari. User can use the current released
version of Mac or use some other browser
In some instances, when user puts a long answer to a question in the Q&A pod,
other users will not be able to scroll to down the read the entire message
In rare instances, when a user adds a large number of users to a user, one
group with large number of users to another group or move large list of
meeting SCO between folders, users are thrown operation size error
If a Presenter 9 published content has a slide video that has been trimmed
from starting, it won’t play when the user tries to open. Users can try moving
back and forth from that specific slide to any other slide will solve the problem
When a host starts associated telephony conference and a user selects the
"Dial In" option, the user will get a notifier saying audio conference is muted.
Users can ignore this message
In few instances, under wide screen mode, the web cam feed of a user using
Logitech HD Pro WebCam C920 freezes when switching between layouts
In rare instances, Jaws will not read the action of using space button for any
dialog box which is opened
When a user tries to create a short answer poll type in the Poll pod, Jaws will
read the ‘Answer List’ check box as ListBox
On Minimizing the add-in window while uploading a zip format presenter file ,
add-in not launched normally
When a user searches for a content using email as the search term, is will not
show any result if the subtype chose in recordings
While creating a course, if a user does not select a content to associate with it
and presses cancel, the course will still get created. Users can cancel in the
course information page to abort
Adobe Connect 9.1: Release Notes
More Information
Product details
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User
Community
Adobe Connect Help
Adobe Connect Extensions
Adobe Connect Support
Adobe Connect Updates
http://www.adobe.com/products/adobeconnect
http://www.connectusers.com/
http://helpx.adobe.com/adobe-connect.html
http://www.adobe.com/products/adobeconnect/extend.html
http://www.adobe.com/support/connect/connecthostedsuppor
t.html
http://www.adobe.com/support/connect/downloadsupdates.html