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ASTRO System Manager
© FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Open Digital Architecture 1 FITRE S.p.A. • electronics & telecommunications Open Digital Architecture © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Building Blocks 2 FITRE S.p.A. • electronics & telecommunications Open Digital Architecture ASTRO System Manager Network Connectivity ASTRO-system is equipped with two 10/10071000 BaseT Ethernet RJ45 with UTP cable – IP static address or DHCP and VLAN board. Typically, one Ethernet RJ45 is used for connecting ASTRO- to the LAN; the second port is used when the full duplicated architecture is required. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved All the digital devices (stations, IP-DAD audio interface for handling the power amplifiers, GFX for handling the interface with the telephone PABX) are equipped with the Ethernet RJ45 interface. So, each of them is just a node of the LAN with own IP address and there is not any limitation in terms of quantity of the devices and their location in the plant and/or in any other location. 3 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager External Systems Interface Interface with external systems trough LAN and/or serial protocols GA General Alarm systems (for example, Fire & Gas) CCTV systems SCADA and supervisor systems © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Other communication systems: third party PABX, IPBX, PA, and so on. 4 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager External Systems Interface Interface with external PABX or PSTN systems ASTRO/Intercom can be configured with an additional GFX unit for handling the communications with the existing PABX and/or with the National telephone net by using the standard analog ACB subscribers ports of the PABX as well the analog PSTN trunks of the national PPTT. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Thanks to the GFX unit, ASTRO/Intercom can be configured in order to allow to all or to a limited intercom stations to access to the telephone subscribers of the PABX as well to the external trunk PSTN lines. In addition, it is possible to configure ASTRO/Intercom in order to allow to the telephone users to access. 5 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager External Systems Interface Interface with external digital IPBX systems As option, ASTRO/Intercom can be configured with TRUNK-SIP protocol in order to allow a direct interface with an external digital telephone exchange (IPBX). A SIP trunk is a service for using Voice-over-IP (VoIP) in order to establish communications between two different networks by using the same connection as the Internet connection. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved On the basis of the IPBX and ASTRO configuration, IPBX users and ASTRO users can communicate without limitations. 6 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager External Systems Interface Special Audio functions whit third-party systems The digital TONO-IP console is configurable for handling special recording functions. When it is necessary to record calls addressed to a TONO-IP console(s) but the calls are generated by a third party system (not ASTRO), then TONO-IP is configured in order to send the event relevant to the external call to ASTRO System Manager. In this case, the audio data between TONO-IP and the external third party system, are transferred automatically in real time to ASTRO trough a dedicated channel. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO handles the audio of this kind of call as any other own audio conversation and it activates the recording. In this case, the start / stop event, relevant to the third-party call are stored into the memory of the TONO-IP console that is handling the call. So, the ASTRO Manager operator can find the audio files just as any other internal call. 7 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager External Systems Interface Web-Service Interface Astro can be configured with the Web Service interface in order to give all the described functionality’s to an external manager. ASTRO uses the specific SOAP/WSDL model. In particular, the system can handle the information transferring in real time. The remote system, connected to ASTRO trough Web Service, can operate like Astro manager and it can access to all ASTRO’s functionality’s. It is possible to use also the audio interface section, using the digital TONOIP operator station, configured as dedicated Operator Console. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The Web Services (WS) are components of distributed applications and available towards the external systems. The Web-Services are used for integrating the applications written in different languages and running different operating systems. In fact, the WS are independent by the language and by the platform. 8 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Redundancy Redundancy Astro System Manager is an “HA” (High Availability) system. This function is implemented into the system trough different combined methods. These methods are related either to the duplicated hardware (power supply, HardDisk) components and to the full duplication of the whole system (hardware and software). Power supply Redundancy In this configuration, ASTRO is configured with two power supply units each of them with own voltage input. In case one of the two power supply units fails, there is not any function limitation. The system generates an automatic audio/visual alarm information. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Hard-Disk Redundancy In this configuration, ASTRO is configured with two hard-disk units, in RAID 1 configuration. In case one of the two Hard-disk unit fails, there is not any function limitation. The system generates an automatic audio/visual alarm information. After replacing the fault unit the system provides automatically to up-date the new unit loading the same data available on the operating hard-disk (mirroring function). 9 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Redundancy System Duplication ASTRO-PAGA system can be configured as full duplicated system: System “A” and System “B”. Each of the two systems are based on the ASTRO unit with redundant power supply and redundant hard-disk. In this architecture, the ASTRO units operates in cluster mode: Astro1 and Astro2. Typically, Astro1 is the primary node and Astro2 is the hot back-up unit, configured exactly in the same way as Astro1. In case of fault of Astro1, then Astro2 becomes automatically the primary node signalling the fault event to the operator(s) and to the maintenance terminal (High-Availability-Cluster) The two Astro units are connected trough a direct Ethernet link using the DRBD (Distributed Replicated Block Device) in order to activate the automatic reconstruction of the data, including all the variations (RAID1 like) © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The cluster status can be checked by the operator trough a standard WebServer connection. Thanks to this architecture, one ASTRO unit can handle all the resources of the whole PAGA system, including all the stations, all the IP-DAD audio interfaces (all the power amplifiers) and all the loudspeakers. Even in case of fault of one of the two ASTRO units, there is not any audio power reduction! 10 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Redundancy Full Redundancy In this configuration, there are two ASTRO units in cluster configuration: “Astro1” and “Astro2”. Astro1 is the main node and Astro2 is configured as second system and it is identical to Astro1 unit. Astro2 handles the emergency system only in case Astro1 fails: in this case, Astro1 is out of service and Astro2 becomes the main unit handling the whole emergency system and offering the registrar SIP functionality’s. This configuration is named “High-Availability-Cluster” (HA). The main software components (heartbeat) of cluster Astro generates the heartbeats signals on an additional Ethernet board, used as direct connection between the cluster Astro1 and Astro2. The heartbeat handles the start and stop of the redundant services on each node. The redundant services are actives only on the main node that is active. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved In addition Astro1 e Astro2 use DRBD (Distributed Replicated Block Device) in order to implement the data duplication. This is like a real time data backup. DRBD guarantees the data duplication as well all the changes: this function is like a RAID1 on network basis. When in the main node some data are changed, these modifications are automatically applied on the second unit in real time mode. In case one node fails, when it comes back operative, it is able to download automatically the last data from the unit in operation. In order to duplicate the data, DRBD uses TCP/IP on a standard network interface. Trough web-server it is possible to check the cluster status. From the functional point of view, ASTRO full redundancy is extended to the in progress emergency calls, to the queue of the emergency calls as well to the recording of the conversations. 11 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Redundancy Station Redundancy Fitre VoIP digital stations can be register themselves in the same way on different SIP servers. Trough an algorithm configurable on own web server, any Fitre digital station can configure a connection policy with the available SIP server. On the station, it is possible to configure all the communication links, each of them relevant to the specific available SIP server. When the user presses the call button then the station checks (in real time) the status of the available SIP servers and it selects automatically the SIP server for sending the call request on the basis of priority list. In case non of the SIP servers is available for handling the emergency call then the digital Fitre station can activate a direct call (without the operation of any SIP server) a Fitre Operator Console (TONO-IP type), configured for handling this special function. In any case, when the architecture of the system is based on third-party SIP server (for example IPBX) and ASTRO is not installed, then all the special emergency functions (like queue handling) cannot be handled. So, if the called person is not available, then the call fails. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved This special function allows to use several SIP server on the same LAN (even supplied by different vendors) in order to perform a redundancy with ASTRO for handling the emergency calls. 12 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Recording Audio functions and Conversations Recording The operator, trough ASTRO Manager, can activate the recording of the conversations. When the recording function is configured in the system, then all the conversations between each emergency station and the operator are recorded automatically. Even is the recording function is not configured, the operator can activate the recording of the current conversation. All the start/stop recording events are stored into ASTRO database. The operator, trough ASTRO-Manager, can: Record automatically or manually the audio & video files Search and play the audio files Examine the event list and find the audio file linked to each emergency station Handle the audio and video recording event query © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Organise the information searching into the database based on date / hour / emergency station identifier / event type Listen the audio file recording in real time or download the audio recording files. ASTRO can handle up to 400 simultaneous recording signalling automatically the event of “disk almost full” (90% of the capacity of the HD) The system is configured for overriding automatically the HD on the basis of “fifo” (first in first out) rule Activate, trough the web-server of Astro, the back-up of the recording database with all the relevant events Use any browser, connected to the web-server of ASTRO Server, for downloading the recording database 13 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Recording Audio play © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Play of the recorded conversations relevant to the specific station. Searching by identification code, event date/time. 14 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Pre-Recorded Alarm call: automatic broadcasting of an emergency pre-recorded tone/message ASTRO/Intercom can be configured with an additional IP-DAD & I/O piggyback unit for handling external ON/OFF alarm contacts (for example, alarm events activate by the F&G system). ASTRO, detecting the alarm event actives automatically the broadcasting of the pre-recorded alarm tone/message on all the loudspeakers of the stations, configured for receiving the alarm tone/message. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The user can record the emergency tones and messages with/without the warning tone. 15 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Pre-Recorded Alarm tones/pre-recorded messages configuration: © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved All the alarm tones and pre-recorded messages are recorded into the memory of ASTRO-PAGA system. There is not limitation in terms of quantity and length of the messages. The alarm tones/messages are imported as .wav and/or .mp3 files trough a very simple and powerful graphic interface (ASTRO-Manager). So, the customer can program own messages even in own local language as well he can program own special tone independently by the manufacturer tone generator and/or list of messages. ASTRO-PAGA system can handle any combination of alarm inputs triggering, linking any alarm tone/message to the alarm event in order to broadcast it in the programmed zone, group of zones or in all the zones. 16 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Pre-Recorded Recorded Alarm tones/messages © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Handling of the alarm tones/messages in order to cancel, add and/or modify a recorded tone/message into the ASTRO memory. 17 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Map Map © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved When active, the operator can access to the graphic map in order to place the icon relevant to any terminal. 18 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Graphic Interface © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The graphic interface has been designed in order to get a main window always visible for visualising the position and the diagnostic information, relevant to the emergency stations. Trough a menu, tool-bar or pop-up menu, it is possible to access to all the system functionality’s. Emergency: open the emergency windows Answer: answer to an incoming emergency call General: set-up the system in order to broadcast a voice message on all the emergency stations Map: show the map relevant to the selected emergency station Call: call the selected emergency station in full-duplex mode Message: broadcast a recorded voice message on one or group of emergency stations Listening: active the silent listening on the selected emergency station CCTV camera: open the video relevant to the selected emergency station in real time mode Stop: stop any current action Start: active the cyclic diagnostic activity on all the emergency stations Lowers: reduce the audio volume relevant to the voice message 19 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Web-Server interface Both ASTRO server and all Fitre VoIP stations are equipped with own web server; so, each browser can access to the web server in order to activate the monitoring, the configuration, the maintenance and the diagnostic of any Fitre VoIP terminal. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO Web Server offers the possibility for monitoring and configuring the system on the low level. ASTRO Web Server is a very useful software tool especially when there is not ASTRO Manager. Typically, the configurations execute on the client level are enough. In any case, some functions are controlled by Web Server only; for example, the maintenance tool used for handling the audio recording of the conversations. 20 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Digital Emergency station handling trough the standard SIP protocol In addition, ASTRO System Manager handles a set of proprietary information (diagnostic) always based on standard SIP messages. In order to handle additional specific functions (for example, the redundancy), additional proprietary connections based on TCP/IP protocol are used. VoIP Digital Emergency station Configuration © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The digital emergency stations establish a point-to-point connection with ASTRO System Manager trough TCP/IP. Typically, the digital stations are configured in automatic mode. When ASTRO system is configured for visualising the map (location of the emergency stations) then the operator can access to a wizard procedure that generates automatically the link between each emergency station and the graphic map inside the ASTRO map (graphic interface). 21 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance TASVoIP Fitre Terminals Web-Server TASVoIP is the name of the family full digital terminals (station, devices) manufactured by Fitre. The Fitre’s range of digital products can be resumed as: Hands-free full-duplex weatherproof telephone and/or intercom set (TASxxx series) Weatherproof telephone and/or intercom set equipped with handset (TAS2000 series) Industrial desk-top Operator console (TONO series) Audio Decoder (IP-DAD series) © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each of these devices is equipped with own Web Server having a common matrix. On the basis of the specific characteristics of each of the device series, the system shows parameters and/or different pages. Even in this case, the Web Server is very useful when there is not the ASTRO Manager for handling the configuration and the diagnostic services. 22 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Properties of the terminal The operator can access to the main functions using a contextual full-shot graphic window. Selecting one telephone, the operator receives all the characteristics of the terminal itself. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Trough this window it is possible to access to the Diagnostic tab in order to visualise the status of the selected terminal 23 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Priority handling © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO/Intercom is fully configurable in order to handle the priority levels assigned to the several call types: single, group, all-call, emergency, alarm, and so on. 24 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Analog Emergency stations handling Trough Fitre proprietary tone codes for Configuring the analog Emergency Stations in order to include the emergency station description into the system. Local Configuration: set of administrative information useful to the user; for example; location of each emergency station. For each emergency station, it is possible to link the relevant telephone subscriber number to the installation location and to the notes useful in order to find and identify the station itself. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Remote configuration: set of functional parameters relevant to each emergency station. Trough these parameters, the operator can program the station functions; these parameters are stored into the ASTRO database and downloaded to the emergency station. It is also possible the uploading of the data, stored into the station memory. 25 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance GFX Web-Server interface © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The GFX unit is the Fitre’s ATA standard. The GFX unit is equipped with own configuration Web Server. As in ASTRO, this Web Server is very useful when there is not the ASTRO Manager for handling the configuration and the diagnostic services. 26 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Alarm handling Trough the IP-DAD units it is possible to collect external events activated by any external system (for example, Fire & Gas). The quantity of the external events as well the actions to be executed by ASTRO can be configured. On the ASTRO’s Web Server it is possible to configure the automatic audio message broadcasting just on one selected station or group or all the stations when the event is detected. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved In each digital emergency station it is possible to install an I/O module in order to connect the ON/OFF alarm contacts activated by the external system (extinguisher, tampers, and so on) as well in order to activate external units (for example, CCTV camera, electric look, lamps, and so on). 27 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Diagnostic Each digital device and power amplifier and loudspeaker loop are continuously controlled by ASTRO-Manager diagnostic and maintenance and configuration software. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved In particular, ASTRO-Manager can check the status of the audio path of each digital and/or station sending an audio test tone on the loudspeaker of the station and checking the audio level detected by the microphone of the station itself. 28 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance ASTRO Manager Diagnostic/Maintenance/Configuration unit © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The Maintenance operator handles all the diagnostic information of the system itself as well of the stations and IP units. ASTRO/Manager can be configured for handling automatically the diagnostic sessions as well receiving a specific command by the operator. Each industrial VoIP station can execute the “speech test” in order to check the acoustic chain, including the microphone and loudspeaker units, too. ASTRO/Manager is designed for recording all the diagnostic events and for configuring the IP units trough the Web-server, the operator can access to the Web-server trough own internet browser. It is possible to handle the log of the calls as well the statistics of the telephone traffic and/or record the voice communications. 29 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Digital Emergency Station Diagnostic functions © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The Fitre VoIP digital stations establish a continuous connection with ASTRO server trough a TCP/IP link. In case this connection fails, then ASTRO actives automatically a fault event. In addition, all the VoIP digital stations execute automatically own self-diagnostic cycle as well the “speech test”. The emergency digital stations send the fault/alarm information to ASTRO server trough a connection based on TCP/IP with proprietary protocol. 30 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Analog Emergency Station Diagnostic functions Automatic diagnostic check trough a programmable Batch-Test procedure. ASTRO handles the Automatic Polling Diagnostic procedure (on each emergency analog station) or Manual Diagnostic command activated by the operator. As option, in case of fault event, ASTRO can be configured for sending in real time an SMS message to the maintenance mobile telephone number(s). Typically, the Batch-Test procedure activates several functions, some of them are programmable: Proper answer when ASTRO calls an Emergency station Access to the programming as well to the identification code of the emergency station Remote dialling: the emergency station dials automatically the stored telephone number on ASTRO’s command, that checks the proper execution of the command Check of the data, stored into the emergency station memory with automatic comparison with the data stored into the ASTRO’s database © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Log and updating of the statistic data on the operator console “Speech Test”: check of the audio chain in each emergency station. ASTRO activates automatically the station in order to check the status of the microphone, amplifier and loudspeaker If one or more test fail than ASTRO generates a “warning” information. When the polling diagnostic is active, ASTRO provides automatically for activating a second check session on the same emergency station. 31 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Diagnostic options © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Programming of the possible modes relevant to the diagnostic sessions. 32 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Events log Astro can store any diagnostic and alarm/fault event, relevant to each emergency station, into own memory. The operator, trough the query, can search all the information: New station Configured station Fault station No connection Incoming call Automatic answer No answer for incoming call Diagnostic session start Diagnostic session stop Recording session start Recording session stop Station connected © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Station not connected Alarm acknowledge Operator console not connected Server Astro not connected Audio fault External event 33 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager Configuration - Maintenance Log In this page it is possible to see all the events relevant to the specific terminal. Audio Log © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Searching and visualisation of the audio recording (conversation between the operator and the filed user). 34 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO SOS - INFO 35 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO SOS - INFO SOS-INFO Emergency Stations ASTRO supports the full-duplex communication among the field emergency stations and the operator(s) in the control room. As option, the operators can activate the PA function for broadcasting voice messages trough the loudspeakers of the emergency stations as well trough amplifiers and loudspeakers (PA). The emergency stations can be configured with none or more buttons. Each model is configured with a status LED, diagnostic function as well integrated microphone and loudspeaker for hands-free conversation. The operator can activate the microphone of a selected emergency station (ambient listening function). © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each digital emergency station check the LAN connection with ASTRO server; in case the connection fails, then in the station the status LED is switched-ON automatically. 36 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO SOS - INFO SOS-INFO Emergency Stations When the user press the emergency call button: The stations dials automatically the stored address/number and the user receives the standard telephone tone (ringing tone) and the relevant visual information (blinking LED). As option, ASTROI can be configured for broadcasting automatically a recorded voice message (for example for informing the user that the CCTV system is active and the conversation will be recorded. In case the operators don’t answer within the programmed time, ASTRO broadcast automatically a programmable comfort voice message (for example, “Please, wait”). ASTRO includes this message cyclically; so, the user receive the standard telephone ringing tone and, time by time, the comfort voice message. If, after the programmed time, the operator doesn’t answer to the emergency call, ASTRO can activate an automatic voice message excusing for the missing answer and the call is cancelled automatically. All the timing are configurable trough ASTRO Manager configuration and diagnostic). After pressing the call button, any additional activation of the button has not effect on the call in progress. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved When the operator answer to the emergency call, then the emergency station is active allowing the full-duplex hands-free conversation and the status LED is switched-on in continuous mode. Each emergency station is configured with an analog audio output in order to handle one or more external amplified loudspeakers. The output volume can be adjusted automatically or manually by the operator. On the basis of the ASTRO configuration, the operator can select the single emergency station or group of stations (even all the stations) for broadcasting the messages over the external amplified loudspeakers. The operator can activate the hold-on function relevant to the current conversation. In this case, the status LED blinks and the user receive an automatic voice message “Please, wait” (the message is programmable). Only the operator can close the conversation. When the operator resets the call, the status LED as well the audio path of the emergency station are switched-off automatically. So, the emergency station is now ready for a next calls. The operator can activate/disable each emergency station. When the emergency station is disabled, then when the user presses the button it has not any effect. 37 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO SOS - INFO Emergency Operator Console The centre operator handles all the communications and the services using the TONO-IP console (audio functions) and ASTRO Manager terminal (configuration, diagnostic functions). Each TONO-IP station is equipped with jack for connecting the headset (microphone and loudspeaker). The digital TONO-IP console has an own IP address and there is not any limits in terms of quantity of operators for handling the emergency system. The operator, trough the TONO-IP digital console, can answer to the emergency calls, broadcast automatic voice messages, call any other station and/or console of the system as well handle the silent listening on each emergency station. As option, the handset of the TONO-IP console can be configured with a PTT (Press To Talk) for PA functions. Each TONO-IP console can: Select the incoming emergency calls Handle the conversation hold-on function Transfer an hold-on or active conversation toward an other operator of ASTRO or of any external system © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Activate the live broadcasting of voice message on a selected station or on a group of stations or an all the stations 38 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO SOS - INFO Emergency Operator Console with ASTRO-Manager terminal Trough Astro Manager, the operator can: Handle audio and video calls Handle the calls queues Use the headset for conversation and the GUI of ASTRO Manager instead of the keypad of TONO-IP console Handle the video-recording – Each emergency station can be linked to one or more CCTV camera. The operator can access to the real time or recorded video images Handle all the audio functions Select the video images Select the emergency call for establishing the conversation Supervise the diagnostic functions relevant to the emergency system © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Activate the ambient listening “Silent listening” on each emergency station Activate the call on a single or group of stations in order to broadcast recorded voice message over the loudspeakers integrated into the emergency stations themselves Program the audio output volume on the basis of a time table (night and day) Access to ASTRO-Manager trough several protection levels per each of the configured operator profiles All the operators can operate simultaneously; this means that all the operators can be configured for receiving all the emergency calls and the relevant queue. 39 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO INTERCOM 40 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Selective call Each intercom station can be configured in order to call any other subscriber of the system. It is possible to configure ASTRO/Intercom in order to limit the dialling to a restricted quantity of the stations. Thanks to this feature, it is possible to split the plant in several independent “working islands”. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved It is possible to configure the system in order to allow communications among programmed stations of different working islands. 41 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Group call Each intercom station can be configured in order to activate the loudspeakers of a group of stations. Each user can select the wished group of stations for broadcasting own live voice message. This means that it is not necessary to program a prefixed group of stations, like in the analog systems, where each group of station must be assigned to a rigid call number and each changing requires anew programming of the system. The group call can be configured with two possible operation modes: Group call excluding the busy stations (already engaged in other conversations) © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Group call including the busy stations, with automatic reset of the active calls 42 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM All call Each intercom station can be configured in order to activate the loudspeakers of all the stations, simultaneously for broadcasting own live voice message. The all call can be configured with two possible operation modes: All call excluding the busy stations (already engaged in other conversations) All call including the busy stations, with automatic reset of the active calls © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved When the system is configured with several independent “working islands”, then each working island has own all call extension number. In addition, it is possible to configure the system with one “general all call” extension number (all call of all the working islands, simultaneously) 43 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Selective call with priority Each intercom station can be configured in order to activate the priority right when the called station is in busy condition. When the user with priority facility calls a busy station, then he can select one of following actions: don’t use any priority right cancelling own call toward the busy station send a warning tone (hurry-up signal) to the busy station in order to ask for the conversation with the called user force the reset of the existing conversation in order to establish automatically the conversation with the called user set an automatic conference with the two users already in conversation The three alternative operation modes are programmed in the called stations. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The priority facility is activated by the calling user trough password (numeric code, dialled using the keypad of the station itself). 44 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Conference © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each intercom station can dial sequentially several subscriber numbers in order to include in conference the wished stations. All the users can speak in conference mode. There is not any limit in terms of quantity of stations in conference. 45 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Call transfer © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each user can activate the transferring of the incoming calls addressed to own station towards another intercom station. The user must dial a code for activating/deactivating the function. 46 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Call forward © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each user can forward a call to another station. During the conversation, the user can dial the extension number of another station (plus the code command) in order to forward own call to another user. 47 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Camp on busy station © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The caller can camp-on to a busy extension for a period of 15 seconds, after which the call will automatically be cancelled. However, if the called extension becomes free within this time, the connection is established automatically with a new warning tone to both parties. 48 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Free numbering ASTRO/Intercom is fully digital system and it can be fully configurable in order to use any numbering (for example, in order to define the first digit as identification of the area). © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each station is identified by own IP address. This means that each station can be connected in any location of the LAN keeping own identifier number avoiding to reprogram the system in terms of numbering. When the digital station is connected to the switch it’s registered automatically into the digital ASTRO system with own subscriber number (IP address). 49 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Line status visualisation © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Each digital station is equipped with LED in order to visualise the status of the connection. The LED is switched-on when the call is incoming, when the station is in communication during the selective call, the group call and the all call. 50 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Real full-duplex conversation even in very noisy ambient Each digital station is equipped with integrated microphone and loudspeaker in order to allow an hands-free full-duplex conversation. Thanks to the native VoIP digital architecture, Fitre guarantees the real full-duplex conversation even when the two users are speaking in hands-free mode. The digital station is equipped with a state of the art echo-eliminator and with an exclusive noise reduction algorithm developed in order to allow an excellent hands-free conversation in ambient where the noise level is more than 100 dB. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved In addition, the stations can be equipped with handset. 51 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Independent volume adjusting Each digital station is equipped with several audio channels; each of them cab be configured in independent mode according to the ambient noise level: Hands-free microphone channel Hands-free loudspeaker channel Handset channel Output channel for handling an external amplified loudspeaker Input channel for handling an external microphone Typically, the external loudspeaker is used when the ambient noise level is very high and it is necessary to have high audio output power. When the station receives the call, it activates automatically the external loudspeaker; when the user lift the handset or press the hands-free mode key, the external loudspeaker is disconnected automatically. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The external loudspeaker is activated in group and all calls, too. 52 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Emergency call: the user broadcast own live voice message Each intercom station can be configured in order to activate an emergency call. The emergency call activates automatically and simultaneously the loudspeakers of all the stations configured for receiving the emergency call. The emergency call resets any active conversation for allowing the emergency live message to be broadcast on the integrated as well on the external loudspeakers of the stations. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO can be configured for broadcasting automatically a special warning tone for signalling the incoming emergency call. 53 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Emergency call: automatic broadcasting of an emergency pre-recorded tone/message Each intercom station can be configured in order to activate an emergency call with pre-recorded tone/message. The emergency call activates automatically and simultaneously the loudspeakers of all the stations configured for receiving the emergency call. The emergency call resets any active conversation for allowing the emergency live message to be broadcast on the integrated as well on the external loudspeakers of the stations. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The user can record the emergency tones and messages with/without the warning tone. 54 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO INTERCOM Option - Public Address function ASTRO/Intercom system cab be configured for handling one or several loudspeakers zone for paging and/or for broadcasting messages/tones in areas where only the loudspeaker are available. Each loudspeaker zone is handled by one IP-DAD in order to be a node of the LAN. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Thanks to this architecture, each amplifier can be installed in any location of the LAN saving the cost of long connections between the amplifier and the loudspeakers. 55 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO PA/GA 56 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Power Amplifiers ASTRO-PAGA system can operate with different types of power amplifiers with different output power values: 60 – 120 – 240 and 480 W. Each of these power amplifiers is equipped with own diagnostic circuit relevant to the amplifier itself as well to the controlled loudspeaker loop. The diagnostic circuit is designed for detecting the following fault events: output over-load output short-circuit over-temperature variation of the impedance value of the loudspeaker loop Each power amplifier is equipped with own integrated power supply: input 230 VAC or 24 VDC. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved According to the application specification, the system can be configured for handling the change-over with one back-up amplifier: one back-up unit per each zone or one back-up unit per each system “A” and “B”. In case of fault of one of the service power amplifiers then ASTRO-PAGA system activates automatically the swapping with the back-up amplifier, signalling the fault event to the operator(s) and to the maintenance terminal. 57 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Loudspeaker zones © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO-PAGA system can broadcast any type of alarm tone/message as well of live voice message into a single zone, into a group of zones and into all the loudspeaker zones according to the programmable level priority list. 58 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Programmable audio level © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The user can configure the audio output level of each alarm tone and/or alarm message. This feature can be programmed as automatic event handling (for example, output level reduction during the night time). 59 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Loudspeaker loop Monitoring ASTRO-PAGA system is designed for monitoring the integrity of the loudspeaker loops in order to verify the total impedance value, the shortcircuit and open-circuit condition. The fault event is signalled automatically on the operator console(s) and on the maintenance terminal. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The fault event can be detected by frequency over the two wires of the loudspeakers or by additional cable (physical loop connection). 60 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Acoustic feed-back facility © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved In order to avoid any acoustic feed-back (larsen effect) risk, ASTRO-PAGA can be configured for delaying the live message broadcasting. 61 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Alarm Attenuation © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved ASTRO-PAGA can be configured for handling several broadcasting modes when an alarm is active: muting of the message is in progress, level attenuation of the alarm tone, and so on. 62 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Audio characteristics ASTRO-PAGA system is a real full digital VoIP system with high capability in terms of control of the audio signals. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved Mainly, each digital VoIP station cab be configured in order to adjust by remote the integrated microphone and loudspeaker levels as well the audio output for handling an external amplified loudspeaker, connected to the station itself in order to boost the audio signal when the station is installed in noisy area. 63 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Audio Ambient Listening © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The operator can activate the “silent listening” mode on each station in order to detect the ambient noise and/or, in public areas, to listen a risk situation. 64 FITRE S.p.A. • electronics & telecommunications ASTRO System Manager ASTRO PA/GA Visual Beacons ASTRO-PAGA system is designed for handling the switching ON/OFF of the visual beacons, to be installed in areas where the ambient noise is very high. © FITRE S.p.A. – Tutti i diritti riservati – All rights reserved The visual signalling increase the personnel attention when an alarm tone/message must be broadcast. 65 FITRE S.p.A. • electronics & telecommunications