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MECB / MECT GLOBAL CROSSWALK Business Plan 2008 - 20011 MSc in E-Commerce Dublin City University Practicum Report By Eoin Higgins Barry Maher Danielle Greene Declaration: We the undersigned declare that the project material, which we now submit, is our own work. Any assistance received by way of borrowing from the work of others has been cited and acknowledged within the work. We make this declaration in the knowledge that a breach of the rules pertaining to project submission may carry serious consequences. ___________________________________________ ___________________________________________ ___________________________________________ GLOBAL CROSSWALK ACKNOWLEDGEMENTS We would like to pay special thanks to everyone who assisted us throughout the project. In particular, we would like to thank our supervisor Dr. Theo Lynn who gave up so much of his time to assist in every way imaginable. We would also like to thank Prof. Alan Smeaton our technical supervisor. We would also like to acknowledge everyone in ASU and Cambridge University Press for their assistance throughout. 2 GLOBAL CROSSWALK Contents ACKNOLEDGEMENTS.................................................................................... 2 Contents........................................................................................................... 3 1 EXECUTIVE SUMMARY .............................................................................. 7 1.1 Introduction............................................................................................. 7 1.2 Product and Services ............................................................................. 7 1.3 The Market ............................................................................................. 8 1.4 Global Crosswalk Strategy ..................................................................... 8 1.5 Staffing ................................................................................................... 9 1.6. Indicative Financial Illustrations ............................................................. 9 1.7 Funding Requirements ........................................................................... 9 2 CORPORATE BACKGROUND ................................................................... 10 2.1 Background .......................................................................................... 10 2.2 Corporate Structure .............................................................................. 11 2.3 Directors and Employees ..................................................................... 11 2.4 Funding ................................................................................................ 12 2.5 Realising Shareholder Value ................................................................ 12 3 EXTRACTION, TRANSFORMATION AND LOADING TECHNOLOGIES .. 13 3.1 Introduction........................................................................................... 13 3.2 Digital Assets........................................................................................ 13 3.3 Metadata .............................................................................................. 14 3.3.1 Generic Metadata – Dublin Core.................................................... 14 3.3.2 Industry Metadata – ONIX for Publishers....................................... 17 3.3.3Segment Specific Metadata – IEEE LOM ....................................... 17 3.4 Global Crosswalk Metadata Standards ................................................ 19 3.5 Other Relevant Standards .................................................................... 20 3.5.1 Language ....................................................................................... 20 3.5.2 Word Stemming ............................................................................. 21 3.5.3 Error Correction ............................................................................. 21 3.6 Achievement Standards ....................................................................... 22 3.7 K-12 Education Standards.................................................................... 22 3.8 Global Crosswalk Advantages.............................................................. 23 3.9 ETL Process ......................................................................................... 24 3.9.1 Extraction ....................................................................................... 24 3 GLOBAL CROSSWALK 3.9.2 Transformation ............................................................................... 24 3.9.3 Load ............................................................................................... 24 3.10 Education Metadata Users ................................................................. 25 4. MARKET OVERVIEW ................................................................................ 26 4.1 Introduction........................................................................................... 26 4.2 K-12 Enterprise Software and Technology Services ............................ 26 4.3 K-12 Education Market Overview ......................................................... 27 4.3.1 United Kingdom ............................................................................. 27 4.3.1.1 Prospective Customers ........................................................... 28 4.3.1.2 Key Players in the UK K-12 Publishing Market........................ 29 4.3.2 United States ................................................................................. 31 4.3.2.1 Prospective Customers ........................................................... 35 4.3.2.2 Key Players in the US K-12 Publishing Market........................ 36 4.4 K-12 Education Publishers ................................................................... 38 5. BUSINESS DESCRIPTION ....................................................................... 40 5.1 Vision.................................................................................................... 40 5.2 Product and Service Overview ............................................................. 41 5.2.1 Global Crosswalk Conceptual Diagram and Functions by User ..... 41 5.2.2 Global Crosswalk High Level Architecture ..................................... 43 5.2.3 Global Crosswalk ETL TOOL ......................................................... 44 5.2.4 Global Crosswalk Datasets ............................................................ 44 5.2.5 Implementation Services................................................................ 44 5.3 Revenue Model .................................................................................... 45 5.4 Business Strategy................................................................................. 45 5.5 Customer Relationships ....................................................................... 46 5.6 Strategic Relationships ......................................................................... 46 5.7 Sales and Marketing ............................................................................. 46 5.8 Research and Development ................................................................. 47 5.9 Competition .......................................................................................... 48 5.9.1 Direct Competitors ......................................................................... 48 5.9.2 Indirect Competitors ....................................................................... 53 6 ORGANISATION ........................................................................................ 54 6.1 Board of Directors................................................................................. 54 6.2 Project Team ........................................................................................ 55 4 GLOBAL CROSSWALK 6.3 Organisation ......................................................................................... 55 7 FINANCIAL OVERVIEW ............................................................................. 56 7.1 Disclaimer............................................................................................. 56 7.2 Profit and Loss Account........................................................................ 57 7.3 Balance Sheet ...................................................................................... 58 7.4 Cashflow Statement ............................................................................. 59 7.5 Summary of Major Assumptions ........................................................... 60 7.5.1 Revenues....................................................................................... 60 7.5.2 Cost of Sales.................................................................................. 60 7.5.3 Gross Margin ................................................................................. 60 7.5.4 Salaries (incl. Employers PRSI) ..................................................... 60 7.5.5 Rent, Rate, Insurance and Other Office Costs ............................... 61 7.5.6 Professional Fees .......................................................................... 61 7.5.7 Marketing ....................................................................................... 61 7.5.8 Fixed Assets and Depreciation ...................................................... 61 7.5.9 Bank Interest and Charges ............................................................ 61 7.5.10 Currency ...................................................................................... 61 8 APPENDICES ............................................................................................. 62 Appendix A – IEEE LOM Metadata Elements ............................................ 62 Appendix B – ONIX for Books Metadata Elements .................................... 63 Appendix C – People / Organisations Contacted ....................................... 66 Appendix D – Arizona Department of Education Meeting 7th July .............. 67 Appendix E – Projected Profit and Losses by Month .................................. 68 Appendix F – Projected Cash Flows by Month ........................................... 71 Appendix G – Projected Balance Sheets by Month .................................... 74 Appendix H – Projected Sales by Month .................................................... 77 Appendix I – Projected Cost of Sales by Month ......................................... 80 Appendix J – Projected Salary Assumptions by Month .............................. 81 Appendix K – Projected Rent, Rates and Insurance by Month ................... 84 Appendix L – Other Office Costs by Month ................................................ 85 Appendix M – Projected Professional Fees ................................................ 86 Appendix N – Projected Marketing Costs by Month ................................... 87 Appendix O – Projected Customers by Month ............................................ 88 5 GLOBAL CROSSWALK Technical Report ............................................................................................ 89 1. OVERVIEW ................................................................................................ 90 1.1 Scope ....................................................................................................... 90 2. SYSTEM ARCHITECTURE ....................................................................... 91 2.1 High Level Architecture ........................................................................ 91 2.2 Sequence Diagrams ............................................................................. 92 2.2.1 Upload a File.................................................................................. 92 2.2.2 Correlate............................................................................................ 95 3. DEVELOPMENT DESCRIPTION .............................................................. 97 3.1 Technologies Used ............................................................................... 97 3.1.1 Benefits .......................................................................................... 97 3.2 Issues Faced and Solutions ................................................................. 97 3.2.1 Understanding the Concept ........................................................... 97 3.2.2 Strip the Metadata.......................................................................... 98 3.2.3 Correlation of Assets...................................................................... 98 3.2.4 How to Crosswalk .......................................................................... 98 3.2.5 Learning JSP ................................................................................. 98 4. APPENDICES .......................................................................................... 100 Appendix A - List of Online Tutorials and Websites Used for Research ... 100 6 GLOBAL CROSSWALK 1 EXECUTIVE SUMMARY 1.1 Introduction Global Crosswalk was conceived as a support system for the Global Grid for Learning project. Global Grid for Learning is a Cambridge University Press initiative to establish a digital content supply network for education worldwide. Its goal is to connect one billion resources to education in the next ten years. Global Crosswalk is a project that was established in March 2008 by Cambridge University Press, LiNK and alt^I to design, develop and commercialise the metadata tools and datasets being developed within the Global Grid for Learning project. Global Crosswalk’s core competency is its breadth and depth of experience and expertise in all aspects of the global education publishing sector including (a) electronic publishing (b) the use of digital content and ICT in the education sector, and (c) global sales and marketing to the education sector. 1.2 Product and Services Global Crosswalks revenues are generated through licensing of the Global Crosswalk ETL tool and datasets to Original Equipment Manufacturers (OEM) and to the Master Distributor (Cambridge University Press). Global Crosswalk ETL Tool The Global Crosswalk ETL Tool is a solution designed to assist users in the process of extracting, transforming and loading metadata of digital assets, enabling customers to better manage their publishable digital content. The Global Crosswalk ETL Tool unifies and integrates appropriate technologies necessary to provide customers with a system and workflow process for extracting, transforming and loading publishable digital content. Its design will enable rapid integration with existing systems, which will prove vital when integrating with OEM providers in the future. The Global Crosswalk ETL Tool has been designed to generate each digital object record in accordance with an international standard for metadata. It is designed to make the process of creating metadata and outputting each digital object as easy and intuitive as possible. Global Crosswalk Datasets The Global Crosswalk dataset will comprise of a managed and global repository consisting of ministries of educational achievement standards. The Global Crosswalk dataset will initially consist of the US K-12 educational standards. These standards will be fully normalised and all similar standards across state educational boundaries will be aligned, thus, increasing the interoperability of educational standards. The Global Crosswalk datasets will assist standard setters to manage, update and crosswalk educational standards. The datasets will also be of benefit to educators who are required to demonstrate how they meet these educational standards. It is envisaged that Global Crosswalk will provide comprehensive mapped repository of educational standards can be used to reduce issues relating to semantic interoperability and language. 7 GLOBAL CROSSWALK 1.3 The Market The K-12 education market can be divided into nine distinct areas that span the range of products and services provided by third parties to schools, government and sub government agencies, state department of education and local education agencies. The enterprise software and technology services market is composed of software applications and technology services provided to public schools and educational agencies to public schools and other education agencies for the purposes of administrative and instructional. The enterprise software and technology services market can be broken into four distinct subsections: Business Management Systems- to manage school, district and state level information and perform analysis of administrative transactional data. Student Data Management Systems- to support student information management; collecting, managing, reporting and analysing data. Technology Services- design, installation, maintenance and integration of systems and provision of technology consultancy. Instructional Management Systems- provide technology platforms to support learning through communication, access to instructional tools for the classroom and access to information. It is in the instructional management systems segment of the enterprise software and technology market that Global Crosswalk competes. This segment of the K-12 market is currently valued at €1,865 billion (FY2007), and has seen a steady growth rate in recent years. 1.4 Global Crosswalk Strategy Global Crosswalk believes that existing ETL solutions in the global education market were cost-prohibitive, entailed a high element of manual tagging and were too US-focused. At the core of Global Crosswalk's strategy are distinct phases: Introduce solutions that will address the current needs of content distributors and in the process of extracting, transforming and loading metadata of their digital assets, assist standard setters to manage, update and crosswalk educational standards and to benefit educators who are required to demonstrate how they have met educational standards. While a foothold has been gained in the initial target markets, Global Crosswalk will have begun a product improvement cycle with the goal of crosswalking new curricula standards to the existing database, opening up new markets in which to compete. In addition Global Crosswalk will work closely with Cambridge University Press to develop datasets and ETL tools that will serve the market of academic journals 8 GLOBAL CROSSWALK To deliver this strategy, Global Crosswalk must offer solutions that are simpler, more convenient to implement and less costly than existing solutions provided by market participants. Global Crosswalk believes it can offer a differentiated product and service offering, both on a technical and on a business ROI basis which will contribute to the generation of predictable revenues and low operational costs for Global Crosswalk and provide customers with a high ROI. 1.5 Staffing The Company intends to grow from 4 to 8 employees over the next three years. 1.6. Indicative Financial Illustrations The table below is extracted from Section 7 of the Business Plan and should be read strictly in conjunction with it. In particular, it should be noted that the following illustrations do not constitute estimates or projections of future financial performance but represent one possible scenario, should all underlying assumptions be achieved. Global Crosswalk Summary of Indicative Financial Illustrations Revenues Gross Profit Gross Margin Net Profit/(Loss) Net Cashflow Before Financing Net Assets Year 1 € 180,000 175,250 97% (2,037) (26,566) (2,037) Year 2 € 446,667 432,083 97% 138,643 62,476 136,606 Year 3 € 666,667 641,083 96% 213,816 243,620 350,422 Under these indicative financial illustrations, the Company will be profitable from Month 21. The peak cash flow requirement is €42,826 in Month 13. 1.7 Funding Requirements The short-term funding requirement will be secured by a non-refundable cross-collateralised advance on sales payable by Cambridge University Press. In addition, it is anticipated that a portion of this funding will be matched by Enterprise Ireland as part of the High Potential Start-Up programme. The company should be self funding by Month 21. . 9 GLOBAL CROSSWALK 2 CORPORATE BACKGROUND 2.1 Background Global Crosswalk was conceived as a support system for the Global Grid for Learning project. Global Grid for Learning is a Cambridge University Press initiative to establish a digital content supply network for education worldwide. Its goal is to connect one billion resources to education in the next ten years. At the heart of Global Grid for Learning is a platform and a library of resources from publishers of all sizes, types and geographies including Reuters, Encyclopaedia Britannica, Bridgeman Art Library, Cambridge-Hitachi, Scran and Corbis. This platform and library is designed as a federated brokerage system which makes it easy for educators to search and download education resources in a variety of formats from thousands of content sources worldwide through common software applications such as those provided by Microsoft, SMART Technologies and Google. Global Grid for Learning comprises a commercial service managed by Cambridge University Press and a service for free and open content managed by Dublin City University’s Learning, Innovation and Knowledge Research Centre (LiNK) and Arizona State University’s Applied Learning Technologies Institute (alt^I). Due to the variety of publishers and content from both professional and amateur developers, their software systems and metadata standards vary widely. Furthermore, publishers of educational content are required and in some cases, mandated, to correlate content to specific education standards by Departments of Education to qualify for funding (see US No Child Left Behind Act or UK eLearning Credits programme) or to meet discovery and usability expectations. This can be a costly exercise e.g: In some markets, there are different national, regional and local standards i.e. in the US; there are federal, state and district standards which must each be met. Different terminology exists in different markets causing semantic interoperability issues e.g. Key Stage 2 in the UK Different languages are used in different markets Where content is disaggregated, each discrete object must be correlated i.e. instead of a CD-ROM of 100,000 images having one correlation, 100,000 are required. Each object may be correlated to multiple standards in one curriculum i.e. an image of global warming could be correlated to a science standard, a geography standard and a civic studies standard. Standards change regularly. Content is replaced and/or upgraded regularly requiring new correlations. 10 GLOBAL CROSSWALK Content may not be appropriate to certain cultures e.g. Arab world. Research by Cambridge University Press, alt^I and LiNK discovered that existing solutions were either very US-focused, cost-prohibitive or entailed a high element of manual tagging. Global Crosswalk is a project that was established in March 2008 by Cambridge University Press, LiNK and alt^I to design, develop and commercialise the metadata tools and datasets being developed within the Global Grid for Learning project. 2.2 Corporate Structure Global Crosswalk is currently unincorporated. It is proposed that Global Crosswalk be incorporated as an Irish limited company and located within Dublin City University. The company will be initially funded by a minimum revenue commitment by Cambridge University Press of €50,000 per annum and additional funding from other agencies including Enterprise Ireland. The proposed share structure is: Shareholder Cambridge University Press Arizona State University Dublin City University Danielle Greene* Barry Maher* Eoin Higgins* %Shareholding 30% 30% 30% 3.3% 3.3% 3.3% *The shareholding for each of the executive shareholders will be held by the company subject to a threeyear commitment by each executive shareholder. 2.3 Directors and Employees It is proposed that Cambridge University Press, ASU and DCU may each appoint one Director to the Board of Directors in addition to two executive directors sourced from the project team. Cambridge University Press shall retain the right to nominate the Chairperson. ASU or DCU retain the right to nominate an operational decision-maker to liaise with project team on a day-to-day basis. The proposed initial directors are: John Tuttle, Executive Director, New Directions Group, Cambridge Press Dr. Theo Lynn, Deputy Director, LiNK, Dublin City University Dr. Sam DiGangi, Executive Director, alt^I, Arizona State University Danielle Greene, Business Development Manager, Global Crosswalk 11 University GLOBAL CROSSWALK Eoin Higgins, Technical Manager, Global Crosswalk The following table sets out the anticipate number of employees by category as assumed by the project team for the purposes of the financial illustrations contained in this memorandum. It is anticipated that these figures will be supplemented by additional PhD candidates registered and funded with alt^I and LiNK. Employees by Function Sales and marketing Research and Development General and Administration Total 2008 1 3 4 2009 1 4 1 6 2010 1 6 1 7 2.4 Funding The short-term funding requirement will be secured by a non-refundable cross-collateralised advance on sales payable by Cambridge University Press. In addition, it is anticipated that a portion of this funding will be matched by Enterprise Ireland as part of the High Potential Start-Up programme. The company should be self funding by Month 21. 2.5 Realising Shareholder Value It is critical that the Directors and the project team maintain an attractive business profile for the Company from a technology and commercial perspective to maximise the value of the Company and reduce the risks associated with the project. The project team will be focussed on short-term profitability. It is not anticipated that the shareholders will realise shareholder, other than through dividend distribution, within the first five years. Cambridge University Press retains the right to acquire all shareholdings at an independent valuation. 12 GLOBAL CROSSWALK 3 EXTRACTION, TRANSFORMATION AND LOADING TECHNOLOGIES 3.1 Introduction Content Providers producing large amounts of digital content face difficulties ensuring the content they are creating can be discovered by end users when it is needed. Content Providers create metadata associated with their digital content in order to describe, discover, preserve, manage and provide access to these electronic resources and digital objects. As Content providers use this discovery as a means of generating ongoing royalties and revenue streams, it is vitally important they ensure this can happen with ease and undue delay. This is accomplished using three types of metadata, namely: Descriptive metadata that describes the intellectual content of the object. Structural metadata that ties each object together to make up logical units. Administrative metadata that manages the object or controls access to it. Some of the specific challenges faced by Content Providers trying to achieve this include: Metadata creation is too expensive and time consuming. Metadata is too complicated. Metadata is subjective and depends on context. Lack of formal workflow processes. 3.2 Digital Assets Digital Assets are units of work that exist in digital form. They include media (content and format), related information known as metadata and have a commercial value. Digital Assets may consist of multiple types of media in a single work that are possibly interrelated or interlinked. A digital asset may take the shape of many objects such as photographs, artwork, illustrations, 3-D, software source objects, audio, video, and text files. These files may exist in a wide variety of formats and require specialist viewers. They can be further classified by application or use type. 13 GLOBAL CROSSWALK 3.3 Metadata Metadata is the information that describes a digital object. Metadata, which is literally “data about data, facilitates categorisation thereby permitting quick accurate searching and extensive reuse. Metadata typically include keywords, numerical values, taxonomy selections, dates and time periods. Metadata typically describe a particular digital files origins, production status, history, appropriate use and rights required for use. It can be further described as a set of structured descriptions that are publicly available to assist in the identification discovery, assessment and management of described entities.1 The metadata may meet generic standards such as Dublin Core, industry specific standards such as ONIX for publishers or segment specific standards such as IEEE LOM for learning objects. Figure 1 Metadata Example 3.3.1 Generic Metadata – Dublin Core The Dublin Core Metadata Element Set is a vocabulary of fifteen properties for use in resource description.2 The name "Dublin" is due to its origin at a 1995 invitational workshop in Dublin, Ohio; "core" because its elements are broad, generic and usable for describing a wide range of resources. The fifteen elements described in this standard is part of a larger set of metadata vocabularies and technical specifications maintained by the Dublin Core Metadata Initiative (DCMI). Dublin Core can also be viewed as a "small language for making a particular class of statements about resources".3 The Dublin Core element set includes the following elements: Label 1: Title Element Description: The name given to the resource. Typically, a Title will be a name by which the resource is formally known. Label 2: Subject and Keywords Element Description: The topic of the content of the resource. Typically, a Subject will be expressed as keywords or key phrases or classification codes that describe the topic of the 1 American Library Association Task Force on Metadata Summary Report, June 1999 http://dublincore.org/documents/usageguide/ 3 http://dublincore.org/documents/usageguide/ 2 14 GLOBAL CROSSWALK resource. Recommended best practice is to select a value from a controlled vocabulary or formal classification scheme. Label 3: Description Element Description: An account of the content of the resource. Description may include but is not limited to: an abstract, table of contents, reference to a graphical representation of content or a free-text account of the content. Label 4: Resource Type Element Description: The nature or genre of the content of the resource. Type includes terms describing general categories, functions, genres, or aggregation levels for content. Label 5: Source Element Description: A Reference to a resource from which the present resource is derived. The present resource may be derived from the Source resource in whole or part. Recommended best practice is to reference the resource by means of a string or number conforming to a formal identification system. Label 6: Relation Element Description: A reference to a related resource. Recommended best practice is to reference the resource by means of a string or number conforming to a formal identification system. Label 7: Coverage Element Description: The extent or scope of the content of the resource. Coverage will typically include spatial location (a place name or geographic co-ordinates), temporal period (a period label, date, or date range) or jurisdiction (such as a named administrative entity Label 8: Creator Element Description: An entity primarily responsible for making the content of the resource. Examples of a Creator include a person, an organization, or a service. Typically the name of the Creator should be used to indicate the entity. Label 9: Publisher Element Description: The entity responsible for making the resource available. Examples of a Publisher include a person, an organization, or a service. Typically, the name of a Publisher should be used to indicate the entity. Label 10: Contributor Element Description: An entity responsible for making contributions to the content of the resource. Examples of a Contributor include a person, an organization or a service. Typically, the name of a Contributor should be used to indicate the entity. Label 11: Rights Management Element Description: Information about rights held in and over the resource. Typically a Rights element will contain a rights management statement for the resource, or reference a service providing such information. Rights information often encompasses Intellectual Property Rights (IPR), Copyright, and various Property Rights. If the rights element is absent, no assumptions can be made about the status of these and other rights with respect to the resource. 15 GLOBAL CROSSWALK Label 12: Date Element Description: A date associated with an event in the life cycle of the resource. Typically, Date will be associated with the creation or availability of the resource. Label 13: Format Element Description: The physical or digital manifestation of the resource. Typically, Format may include the media-type or dimensions of the resource. Examples of dimensions include size and duration. Format may be used to determine the software, hardware or other equipment needed to display or operate the resource. Label 14: Resource Identifier Element Description: An unambiguous reference to the resource within a given context. Label 15: Language Element Description: A language of the intellectual content of the resource. The main advantages associated with Dublin Core include:4 4 Simplicity of creation and maintenance – meaning the element set has been kept as small and simple as possible to allow a non-specialist to create simple descriptive records for resources easily and inexpensively, while facilitating effective retrieval of those resources. Commonly understood semantics - Dublin Core can help a non-specialist searcher in their search queries by providing a common set of elements, the semantics of which are universally understood and supported and are appropriate to one field of study to the next. International scope - Dublin Core Element Set was originally developed in English but other versions are being created in a variety of other languages. Extensibility - While balancing the needs for simplicity in describing digital resources with the need for precise retrieval, Dublin Core have recognized the importance of providing a mechanism for extending the element set for additional resource discovery needs. It is expected that other communities of metadata experts will create and administer additional metadata sets, specialized to the needs of their communities. Metadata elements from these sets could be used in conjunction with Dublin Core metadata to meet the need for interoperability. Dublin Core Metadata Initiative 16 GLOBAL CROSSWALK 3.3.2 Industry Metadata – ONIX for Publishers ONIX is developed and maintained by EDItEUR jointly with Book Industry Communication (UK) and the Book Industry Study Group (US), and with user groups in Australia, Canada, France, Germany, Italy, the Netherlands, Norway, Spain and the Republic of Korea. The name stands for ONline Information eXchange, by standardising the means by which information about the product was delivered and processed. ONIX is both a data dictionary of the elements which go to make up a product record and a standard means by which product data can be transmitted electronically by publishers to data aggregators, wholesalers, booksellers and anyone else involved in the sale of their publications.5 ONIX was originally devised to simplify the delivery of product information to online retailers. The ONIX standard defines a list of data fields about a publication. ONIX specifies and defines the data elements so that everyone can be sure they're referring to the same thing. Publishers can use as many or as few of the data elements they wish to record. A detailed list of all ONIX data elements is contained in latest release 2.1 is contained in Appendix B. 3.3.3Segment Specific Metadata – IEEE LOM The IEEE Standard for Learning Object Metadata is an internationally-recognised open standard published by the Institute of Electrical and Electronics Engineers Standards Association. IEEE LOM is a multi part standard used to describe leaning objects and similar digital resources used to support learning. The purpose of learning object metadata is to support the reusability of learning objects, to aid their discovery and to facilitate their interoperability. For this standard, a learning object is defined as any entity, digital or nondigital, that may be used for learning, education or training.6 LOM facilitates in achieving the following:7 Creation of well structured descriptions of learning resources, which should help facilitate the discovery, location, evaluation and acquisition of learning resources by students, teachers or automated software processes. Sharing of descriptions of learning resources between resource discovery systems, which should lead to a reduction in the cost of providing services based on high quality resource descriptions. Tailoring of the resource descriptions to suit the specialised needs of a community, which may include choosing suitable controlled vocabularies for classification, reducing the number of elements that are described or adding new ones from other resource description schemas. Creators and publishers may use the LOM along with other specifications to tag learning resources with a description that can be associated with the resource, providing information in a standard format. LOM is the recognised metadata standard used by many K-12 Education Portals, including: 5 www.eiditeur.org Draft Standard for Learning Object Metadata - IEEE 1484.12.1-2002 7 IMS Global Learning Consortium Learning resource meta-data specification 6 17 GLOBAL CROSSWALK Curriculum Online European Schoolnet Global Grid for Learning GLOBE The LOM data elements used to describe the learning objects are grouped into the following nine categories:8 The General category groups the general information that describes the learning object as a whole. The Lifecycle category groups the features related to the history and current state of this learning object and those who have affected this learning object during its evolution. The Meta-Metadata category groups information about the metadata instance itself (rather than the learning object that the metadata instance describes). The Technical category groups the technical requirements and technical characteristics of the learning object. The Educational category groups the educational and pedagogic characteristics of the learning object. The Rights category groups the intellectual property rights and conditions of use for the learning object. The Relation category groups features that define the relationship between the learning object and other related learning objects. The Annotation category provides comments on the educational use of the learning object and provides information on when and by whom the comments were created. The Classification category describes this learning object in relation to a particular classification system. A further breakdown data elements contained in these nine categories can be found in Appendix A. 8 Draft Standard for Learning Object Metadata - IEEE 1484.12.1-2002 18 GLOBAL CROSSWALK 3.4 Global Crosswalk Metadata Standards Global Crosswalk aims to correlate all varying metadata structures and aligns all similarities among structures. This process is represented in the following figure. Figure 2 Metadata Structure 19 GLOBAL CROSSWALK 3.5 Other Relevant Standards 3.5.1 Language A learning object may be created in one or more languages and described by metadata in one or more languages, thus resulting in one or more of the following semantic interoperability problems arising: The user may not discover it. The user may not understand the metadata or only partially understand it. The user may not be able to use it because of language issues, although s/he was able to discover it. The user may not be able to adapt it to their own language and cultural environment Figure 3 Semantic Interoperability Example 20 GLOBAL CROSSWALK European Schoolnet work on and maintain a multilingual thesaurus to facilitate and support the multilinguality within the context of classifying learning resources. It is known as the European Treasury Browser (ETB) thesaurus. The ETB thesaurus was first created 2000. It has been used to index multilingual learning objects, as well as continuously being used in European Schoolnet's services. Multilingual controlled vocabularies can help to automate part of the translation work for learning resources that have been indexed in one language.9 The Thesaurus is now available in 14 languages. Arabic is the latest language to be added. The other languages are Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Spanish, Swedish, Danish, and Greek. The scope of the ETB thesaurus is: Content of multimedia educational materials. Content of teaching, guidance, evaluation, and administration supporting materials. 3.5.2 Word Stemming Stemming is the process for reducing inflected words to their stem or root form.10 The Porter stemming algorithm developed by Martin Porter is the most widely used stemming algorithm used for English stemming. The algorithm is freely available for use. Word stemming consists of taking the stem of a word and generating common variants of the word. As an example, if the search text is throws then the word stem is ‘throw’ and common variants of this stem include ‘thrower’, ‘throwers’ and ‘throwing’. Global Crosswalk uses a vocabulary of word stems in order to reduce semantic interoperability issues. 3.5.3 Error Correction A detailed vocabulary of common search errors such as spelling mistakes associated with a term can be used to reduce semantic interoperability issues. By offering suggested corrections of mistakes data integrity is increased. 9 http://etb.eun.org http://www.cs.uccs.edu/~kalita/promo/publications/SharmaCINC2003.pdf 10 21 GLOBAL CROSSWALK 3.6 Achievement Standards Achievement Standards are statements of what learners should know and be able to do. They may be promulgated by state departments of education, national content groups, professional organizations, labour or skill boards, and certification bodies, both in the public and private sectors.11 They are often referred to as learning standards, academic standards, content standards, skill standards, competency standards and performance standards, or by other terms. Many include specific granular statements of achievement levels or proficiencies in the form of benchmarks or rubrics. Global Crosswalk will initially comprise of four K-12 achievement standard datasets (Texas, California, New York and Arizona). These datasets will be fully normalised and with similarities between all state departments of education referenced and indexed. It is believed stakeholders will achieve the following benefits from having access to these datasets:12 Educators will find it easier to discover and use learning content that addresses the needs of their students; it will also be easier to maximise re-use of content and minimise costs associated with repurposing of materials. Students will benefit from having access to the highest-quality learning resources available, making a significant impact on learning outcomes and the quality of their learning experience. Content providers will be able to advertise their products by making them easily identifiable, discoverable and usable. System vendors will have a defined set of specifications to support in order to make their systems compliant with major federations of learning resources. Federation builders will secure their investment by developing infrastructures based on standard specifications. 3.7 K-12 Education Standards The US K-12 achievement standards are basically statements about what students are expected to know or be able to do. In the US the No Child Left Behind act requires states to abide by rigorous standards and test students in core subjects (English, Maths, Science and Social Studies) from grades K-12. As a result there is extreme pressure on states to teach to these standards and educators are required to demonstrate how they meet these state standards. In order to achieve this educators are required to find educational resources correlated to state standards. There are approximately 75,000 learning standards among all states that fall under core subjects. This number does not include other subjects such as Fine Arts, Technology etc. The number of learning standards is continuously increasing as state departments of education continue to develop new standards to meet accountability and testing requirements. 11 12 ASPECT: Adopting Standards and Specifications for Educational Content, 2008 ASPECT: Adopting Standards and Specifications for Educational Content, 2008 22 GLOBAL CROSSWALK Keeping up to date with these changes is therefore very challenging and expensive. States do not currently provide standards in database-friendly formats. 3.8 Global Crosswalk Advantages The European Schoolnet has identified three key pillars in the development of a European market for learning resources:13 Creating the technical architecture and making it easier to federate learning content repositories Developing new approaches to metadata creation and applying these to a critical mass of open educational content Implementing existing standards and specifications on a critical mass of usergenerated and professionally developed content, including commercially distributed resources Global Crosswalk assists content providers, whether commercial or otherwise, to achieve two of these requirements, by providing tools and datasets to apply standards-based metadata to large repositories of content quickly and transpose metadata to new datasets on an ongoing basis. 13 http://www.eun.org/portal/index.htm 23 GLOBAL CROSSWALK 3.9 ETL Process The Global Crosswalk ETL process involves reading metadata from its source, cleaning it up and formatting it uniformly, and then writing it to database to be exploited. 3.9.1 Extraction The first part of the ETL process is to extract the metadata from the source object. Most content providers/aggregators consolidate metadata from different sources. Each separate object may also use a different metadata standard/format. Extraction converts the metadata into a format for transformation processing. An important part of the extraction stage a check performed to see if the metadata meets an expected pattern or structure. If not, the metadata is rejected. 3.9.2 Transformation The transform stage applies a series of rules to the extracted metadata from the source object to derive the data to be loaded to the database. Some metadata sources will require very little or even no manipulation. In other cases, one or more of the following transformation types may be required to meet the technical requirements of the end target: Selecting only certain columns to load. Translating coded values. An example of this is if the source object metadata stores language description as ‘English’ but the database stores it as a three character string ‘ENG’. This is known as automated data cleansing. Deriving a new calculated value. Joining together data from multiple sources such as combining two metadata element fields. Summarizing multiple rows of data. Splitting a column into multiple columns, such as separating metadata into two separate element fields. Apply data validation rules. 3.9.3 Load The load phase loads the transformed metadata into the database. As the load phase interacts with the database, the constraints defined in the database schema apply (e.g. integrity and mandatory fields), which also contribute to the overall data quality performance of the ETL process. Complex systems can maintain a history and audit trail of all changes to the metadata loaded in the database. 24 GLOBAL CROSSWALK 3.10 Education Metadata Users Stakeholder Description Example OER Creator Individual or organisation creating content for open source or free distribution Individual or small publisher (less than 1,000 resources) Curriki SM Creator Publisher Medium to large publishers (1000+ resources) Content Aggregator Aggregates content from multiple creators and publishers Open Source Software Manufacturer Develops/Manufactures open source DAM/CMS/LCMS/VLE/Authoring software Develops/Manufactures DAM/CMS/LCMS/VLE/Authoring software for commercial sale Proprietary Software Manufacturer Independent Software Vendor Portals and Resellers Government Sub-Government Professional Organisations Resells and customises third party software Resells third party software Sets and maintains national standards Sets and maintains state standards Sets and maintains standards 25 Dunhelm Learning, Core Learning Cambridge University Press, Encyclopaedia Britanica Bridgeman Art Library, Corbis, Reuters, Scran D-Space, Moodle, Saki Microsoft, Fronter, Uniservity, Intrallect, Artesia LP+, Core-ECS, Getty SMART Learning Marketplace US Department of Education Arizona Department of Education National Endowment for the Arts GLOBAL CROSSWALK 4. MARKET OVERVIEW 4.1 Introduction Global Crosswalk operates in the K-12 education market. The primary geographical markets are the United Kingdom and the United States. The core target market consists of publishers and developers of educational content, curriculum standard setting agencies and organisations providing solutions to each of these market segments. 4.2 K-12 Enterprise Software and Technology Services The K-12 education market can be divided into nine distinct areas that span the range of products and services provided by third parties to schools, government and sub government agencies, state department of education and local education agencies.14 The enterprise software and technology services market is composed of software applications and technology services provided to public schools and educational agencies to public schools and other education agencies for the purposes of administrative and instructional. The enterprise software and technology services market can be broken into four distinct subsections:15 Business Management Systems- to manage school, district and state level information and perform analysis of administrative transactional data. Student Data Management Systems- to support student information management; collecting, managing, reporting and analysing data. Technology Services- design, installation, maintenance and integration of systems and provision of technology consultancy. Instructional Management Systems- provide technology platforms to support learning through communication, access to instructional tools for the classroom and access to information. It is in the instructional management systems segment of the enterprise software and technology market that Global Crosswalk competes. This segment of the K-12 market is currently valued at €1,865 billion (FY2007), and has seen a steady growth rate in recent years.16 14 Market Intelligence Service: Market Report -K-12 Education Market 2007: Key Trends and Dynamics, Volume 2, April 17, 2008, Outsell Inc. 15 Market Intelligence Service: Market Report -K-12 Education Market 2007: Key Trends and Dynamics, Volume 2, April 17, 2008, Outsell Inc. 16 Market Intelligence Service: Market Size, Share and Forecast Reporting- K-12 2007: Final Market Size and Share Report, Volume 2, July 23, 2008 26 GLOBAL CROSSWALK Spending on enterprise software has increased in recent years as a result of the focus of No Child Left Behind Act is placed on the assessment and reporting of student achievement levels. In order to comply with mandates, schools are seeking integrated systems that will aid them in effectively utilising student achievement data to guide and enhance learning. The increased focus on incorporating formative instruction with the accountability system is supporting the growth of instructional management systems. With limited levels of in-house resources and expertise, schools are struggling to provide students with sophisticated technology solutions. Given the pressure on implementing systems that meet requirements and improve data communication to students, schools are turning to outside services to aid them in achieving their technology goals.17 4.3 K-12 Education Market Overview 4.3.1 United Kingdom The UK education market is large with primary and secondary level schools making up the majority. Spending on ICT in schools has become a priority for the UK Government, with initiatives such as Curriculum Online driving this spending. ICT expenditure in primary and secondary state schools has increased by 4.8% to £281.1m in 2007. Spending on curriculum software and content in UK state schools in 2007 was £88m in primary schools and £64m in secondary schools. Of these total figures, £32m was allocated in eLC’s to primary schools for purchase of conent and software and £20m to secondary schools.18 In 2002 the Government launched Curriculum Online with funds that were set aside exclusively for the purchase of curriculum software from registered suppliers. Curriculum online is designed to give teachers access to a diverse range of digital learning materials, which they can use to enhance their teaching of curriculum material. These materials form a comprehensive educational service for teachers to find, compare select and share digital resources appropriate to their lessons. The aim of this initative is to make lesson planning easier and faster for teachers by making it easier to tailor their lessons to the needs of individual pupils.19 Curriculum online was launched in 2002 with £50 million in the form of eLC’s, and funds are distributed to LEA’s who then decide how to distribute the money among local schools. 17 Market Intelligence Service: Market Report -K-12 Education Market 2007: Key Trends and Dynamics, Volume 2, April 17, 2008, Outsell Inc 18 Information & Communication Technology in UK State Schools, BESA Summary Report, November 2007 19 http://www.ict.oxon-lea.gov.uk/ICT_docs/Guidance%20to%20Schools.doc as accessed 10/07/2008 27 GLOBAL CROSSWALK There is a high percentage of use of digital content in primary and secondary schools in the UK. The greatest increases in usage of content in schools between 2003 and 2006 were that of email, presentation software and digital cameras. CD-ROM usage is beginning to decrease.20 Statistics state:21 91% of teachers in primary schools and 92% in secondary schools use search engines to source digital content to compile lesson plans. 50% primary and 45% secondary teachers take advantage of educational websites subscribed to by their school. Approximately 40% of teachers in both primary and secondary schools use Curriculum Online to source new digital resources for planning lessons. 30% of teachers are reported to use learning platforms such as VLE and Grid for Learning. It is estimated that educators in the UK save as much as £50million annually in time through the use of learning objects sourced from online resources. Monthly spending on teaching resources is estimated to be between £11 and £50, with the majority of teachers reporting that they regularly spend their own money on teaching resources. In fact findings from the Becta survey show that only 8% of primary teachers and 19% of secondary teachers never spending their own money on resources. Findings from this survey conducted by Becta show that in the coming years learning platform ownership is expected to be at a high 79% for secondary schools and 49% of primary schools as teachers and students are seeking the use of multiple learning platforms that will cater to their diverse needs. 4.3.1.1 Prospective Customers In the short-term the customers to be targeted: 20 21 Local Educational Authorities; regional and local grids for learning- content coordinators, subject advisors, ICT support staff. Publishers of educational resources for primary and secondary school. Harnessing Technology in Schools Survey, Becta 2007, October 2007 Harnessing Technology in Schools Survey, Becta 2007, October 2007 28 GLOBAL CROSSWALK 4.3.1.2 Key Players in the UK K-12 Publishing Market The following publishers have been identified as key players in the educational market in the United Kingdom. Each of these publishers provides educational content and resources to both primary and secondary school teachers and students to facilitate the enhancement of teacher’s instruction and students learning. Harcourt Education Harcourt Education serves students and teachers from preschool to higher education, by offering instructional programs, data solutions, easy to use technology products and professional development tools and services that respond to the needs of students and educators. Harcourt Education are leaders in learning solutions, both print and digital. Harcourt Companies include familiar and trusted names; Harcourt School Publishers, Holt, Rinehart and Winston, Saxon, Rigby, Steck-Vaughn, Greenwood, Heinemann, Harcourt Trade Publishers, DataDirector, Classroom Connect, and eSchool Online. Nelson Thornes Nelson Thornes is one of the leading educational publishers in the UK, providing engaging and creative blended learning resources to support teachers and motivate students of all abilities in primary, secondary and higher education. Nelson Thornes offer a wide range of curriculum resources specifically designed to enhance and enrich the teaching and learning experience. Nelson Thornes are endorsed by the Assessment and Qualifications Alliance (AQA). Through their partnership with AQA, they offer blended resources to support teachers through new specifications. As part of Infinitas Learning, one of the largest multimedia educational publishers in Europe, Nelson is committed to raising standards of education across Europe through R&D. 29 GLOBAL CROSSWALK Cambridge University Press Cambridge Learning is and initiative from Cambridge University Press, and is dedicated to the development of resources for a changing educational environment. Products and services are offered from the three main areas of expertise, namely English Language Teaching, Education and electronic products developed by Cambridge-Hitachi. As one the leading educational publisher in the UK, Cambridge University Press publishes high-quality curriculum-based books and software for schools in the UK and internationally. By working with authors who have extensive knowledge of the educational market and curriculum developments, Cambridge University Press can ensure they provide expertise and support to teachers and students. All material is tested and trialled prior to publication in order to ensure that it meets with schools needs and curriculum standards. Oxford University Press Oxford University Press is a division of the University of Oxford. They publish a wide range of books, journals and electronic products for use across a diverse range of subjects, and operate in various markets. For the primary and secondary school market, Oxford Primary and Oxford Secondary offer a range of resources suited to the needs of students and teachers. Products offered include resources to aid the instruction of key stage maths, reading and phonics for the primary market and assessment and instructional tools for the preparation of GCSE and A-Levels in the secondary market. In addition, Oxford University Press offer support services to guide teachers and parents through the impending curriculum changes due to occur to key-stages in the coming months. 30 GLOBAL CROSSWALK Pearson Pearson education is a global leader in online publishing, offering 2,000 textbook companion websites and a wealth of other innovative technology led resources for course management and learning. Longman publishing is an imprint of Pearson Education. Longman is an educational publisher of books and digital resources for both the primary school markets and secondary schools. Recognised and trusted by teachers across the UK, they are also approved content providers and retailers for Curriculum Online. Included in Pearson Longmans resources are; Literacy Land for primary schools which is specially designed to deliver the National Literacy Strategy and Knowledgebox a new digital learning system. For secondary schools resources include Exploring Science and People in Science, and Lessons series an interactive teacher-led instruction for 11-16 year olds of all abilities. 4.3.2 United States The K-12 education market in the United States is reported to be valued at $23.7 billion in 2007, at a forecasted CAGR of 4.4%, which will result in revenues generated by suppliers reaching $27 billion by the year 2010. Spending on enterprise software and technology services was driven by the No Child Left Behind Act (NCLB).22 The NCLB Act was introduced by the US Federal Government in 2001 and has reauthorized a number of federal programs aiming to improve the performance of the US primary and secondary schools. This is done by increasing the standards of accountability for states, school districts and schools as well as providing parents with more flexibility in choosing a school for their children. The Act has brought and increased focus on students reading skills and has reauthorized the Elementary and Secondary Schools Act of 1965. NCLB enacts theories of standards-based education reform, which was formerly known as outcome-based education, which is based on the belief that by setting high expectations and establishing measurable goals individual’s educational outcomes can be improved. The act requires each state to develop a set of assessments in basic skills to be given to all students in certain grades, if those states are to receive federal funding for schools. NCLB does not set national standards of achievement; standards are set by each individual state. The annual spend on public elementary and secondary education in the US is $500 billion. The average spent on each individual is $8,700, although this figure varies greatly among 22 Market Intelligence Service: Market Size, Share and Forecast Reporting- K-12 2007: Final Market Size and Share Report, Volume 2, July 23, 2008 31 GLOBAL CROSSWALK state, school districts and individual schools.23 All three levels of government – federal, state, and local - contribute to education funding. Federal funding for educational technology under NCLB has significantly decreased since 2002, and is currently about 9% of total funding, raising questions about who will provide the future funding and national vision for technology in education. The State Educational Technology Directors Association (SETDA) produces and annual report which documents how NCLB educational dollars are spent and highlights innovations in the classroom. The data in this survey was collected from the state technology director who represented the state educational agency for each of the 50 states.24 State funding is based on the following categories: educational technology infrastructure, end-user technology, professional development and data warehousing. Figure 4 Direct State Funding Dollars by Category Source: SETDA State Funding Report 2007 23 24 http://www.newamerica.net/programs/education_policy/federal_education_budget_project/finance SETDA State Funding report 2007 http://www.setda.org/web/guest/nationaltrendsreport 32 GLOBAL CROSSWALK Focus is placed on ICT for schools and educational institutions in the US. This focus is driven from the President down and is based on the Four Pillars of Technology Literacy Challenge. The four pillars are: Every student will have access to modern computers. Classrooms will be connected to one another and to the world outside. Educational software will be and integral part of the curriculum. Teachers will be ready to use and conduct lessons using technology. Findings from a 2007 study carried out by Quality Education Data Inc. show the importance of schools across America making a commitment to providing access to up-to-date, relevant technology for both students and teachers. Teachers recognize digital content as an important instructional and motivational tool, and an essential part of the modern classroom.25 Key findings include:26 86% of teachers have desktop computers available in their classrooms; 67% of teachers have access to laptops for their students if they need them; and only 5% of teachers have no access to computers of any kind. 9% of teachers spend more than 50% of instructional time using technology, while 16% of report no use of technology during classroom time. 85% of teachers report not having enough computers in their classroom as a barrier to using digital content, 23% always and 63% sometimes. 95% of teachers use technologies to search for free content for use in their classrooms; 36% report that they do so at least three to four times a week. 17% of teachers participate in online social networking. 19% of teachers participate in an online professional community. The K-12 Educational market can be divided into nine principle areas that span the range of products and services provided by third-parties to schools, government and sub-government agencies, state departments of education and local educational agencies. The K-12 Educational market can be divided into nine principle areas that span the range of products and services provided by third-parties to schools, government and sub-government agencies, state departments of education and local educational agencies.27 25 26 http://www.scholastic.com/aboutscholastic/news/press_05212008_RT.htm as accessed 7/07/2008 http://www.scholastic.com/aboutscholastic/news/press_05212008_RT.htm as accessed 7/07/2008 27 Market Intelligence Service- Market Report- K-12 Education Market 2007:Key Trends and Dynamics, Outsell 33 GLOBAL CROSSWALK Instructional Materials Basal Content Supplemental Content Reference Content Assessment Content Technology Infrastructure Computing Hardware Enterprise Software Technology Services Revenues generated from sales of core materials, print and digital, to state departments of education, districts and schools. Expected demand for digital resource to improve curricular instruction beyond the limitations of textbooks. Forecast Revenue Growth 2010: 5.3% Value: $4,905m Revenues generated from sales of resources augment traditional learning tools, instructional software, digital video products etc. Digital content and web-based products expected to gain market share due to improved district technology infrastructure facilitating usage in the classroom. Forecast Revenue Growth 2010: 4.3% Value: $3,880m Print and non-instructional digital resources, databases, dictionaries etc to K-12 school districts, schools, libraries etc. Driver of growth continuing evolution of demand for digital reference products. Products must be stringently aligned with achievement standards. Forecast Revenue Growth 2010: 2.5% Value: $1,229m Stand-alone and commercial products and services delivered to national and state customers. Main growth driver forecast is science assessment materials. Forecast Revenue Growth 2010: 9.3% Value: $2,855m PCs, printing and imaging equipment, interactive classroom devices- whiteboards etc. Largest portion of educational spending in the US. Model for 1:1 computing devices expected to proliferate as a teaching tool. Forecast Revenue Growth 2010: 2.5% Value: $4,875 and Sales of computer software applications and technology services to public schools and educational agencies for administrative and instructional functions. Schools are increasingly seeking integrated systems that will help them to easily comply with mandates and to effectively utilise student achievement data to guide instruction. Forecast Revenue Growth 2010: 5% Value: $2,153m 34 GLOBAL CROSSWALK Education Services Outsourced Public School Administration Services Includes educational management companies that provide school-reform assistance with curriculum or administration to increase student academic achievement. OPSAS companies operate on behalf of state and local education agencies in areas such as managers of K-12 public schools under reform initiatives. Forecast Revenue Growth 2010: 1% Value: $1,875 Professional Development Services offered by third-party providers for workshops, Services curriculum training programs, conferences and courses and materials that help teachers and administrators improve their skills through new approached to academic content. Online applications are expected to gain traction, as the model for anytime anywhere learning fosters a network among teachers. Forecast Revenue Growth 2010: 4% Value: $4,061 Tutoring and Test Preparation Tutoring and test preparations are professional services Services offered by third-party providers selling supplemental services to schools and educational agencies to help students improve their knowledge of a certain subject and prepare them for standardised testing. Forecast Revenue Growth 2010: 4.8 % Value: $1,137 4.3.2.1 Prospective Customers In the short-term the customers to be targeted: State Departments of Educations; Department of Education in the states of Arizona, California, New York and Texas. Publishers of educational resources for K-12 market. 35 GLOBAL CROSSWALK 4.3.2.2 Key Players in the US K-12 Publishing Market The following publishers operate in the K-12 market and have been identified as key market players. These publishers provide instructional and assessment materials to support teacher and students to meet achievement standards set by state departments of education. Plato Learning Plato Learning is one of the United States leading providers of computer-based and elearning instruction for all levels of education from kindergarten to adult education. Online educational software is marketed to K-12 schools and colleges, and in addition the company sell training programs and solutions to correctional institutions, military education and corporations. Products cover a broad range of teaching and learning needs, from innovative and teacher facilitated solutions for traditional classroom instruction to trend forward distance learning options. Plato delivers just-in-time online assessments that are tied to standards, integrating them with educator’s instructional resources and provide professional development services tailored to the needs of the teacher.28 Plato’s focus on education administration is wide-ranging, and includes curriculum planning and management that ensures that schools are performing to state and federally mandated standards.29 Riverdeep Riverdeep is one of the fastest growing education software companies in the United States since its establishment in 1995, with a range of products that are used in 45,000 schools in 20 countries around the globe. After its acquisition of Houghton Mifflin Holding Company, HM Rivergroup PLC was formed. Riverdeep offers a rich interactive curriculum providing educators with the tools they need to help students of all learning abilities achieve learning success. Destination Success is the flagship product of the company, a rich online learning experience that included mathematics, science, language arts, critical thinking and social studies. In addition to the Destination products, Riverdeep have added The Learning Company, Broderbund and Edmark products. 30 28 Plato Learning Company Factsheet, 2008 http://www.plato.com/District-Solutions.aspx as accessed 20/07/2008 30 http://web.riverdeep.net/portal/page as accessed 12/07/2007 29 36 GLOBAL CROSSWALK Pearson Pearson is a leader in educational publishing, assessment, information and services. Effective and innovative curriculum products are provided from students from pre-kindergarten through to Grade 12. Pearson provides educational assessment and measurement for students and teachers, student information systems and teacher professional development and certification programs. The extensive ranges of products help inform instruction so that success is within reach of every student. Brands include Scott Foresman, Prentice Hall, AGS, PowerSchool, SuccessMaker, TeacherVision. Pearson’s products and services are organised into distinct content areas, providing resources for all stakeholders in education from teachers, parents, students, school superintendents and care givers. The five categories are; Curriculum, Assessment, Student Information, Educator Learning, Family Learning.31 McGraw-Hill McGraw-Hill Education addresses all aspect of the education market from, pre-kindergarten to professional learning. McGraw-Hill use traditional materials, online learning and multimedia tools to empower the growth of educators and students from all ages and learning abilities. A broad range of products include e-books, online tutoring and customised course websites and subscription services. Customised Course websites: CTB/McGraw-Hill, Glencoe/McGraw-Hill, The Grow Network/McGraw-Hill, Macmillan/McGraw-Hill, McGraw-Hill Contemporary, McGraw-Hill Digital Learning.32 Renaissance Learning Renaissance provides computer-based assessment technology for K-12 schools. Renaissance tools have been adopted by 73,000 schools in the United States. These tools provide daily assessment and periodic progress monitoring technology to enhance the curriculum, support differentiated instruction and personalise practice in reading, writing and mathematics. Educators can make the practice component of their lessons more effective by providing tools to personalise practice and plan and manage activities for students of all learning 31 32 http://www.pearsonschool.com/index.cfm?locator=PSZ19o as accessed 12/07/2008 http://www.mcgraw-hill.com/edu/default.shtml as accessed 20/07/2008 37 GLOBAL CROSSWALK abilities. Renaissance learning products accelerate learning and aid the achievement of high test scores on state and national tests.33 Products offered include Star Reading tools that are designed to determine the reading level of each student, measure individual and class progress and forecast results on standardised testing with assessments that can be complete by students in a short space of time. Renaissance products, such as Accelerated Math qualify for No Child Left Behind Title I funding and other state, local and private funding opportunities.34 4.4 K-12 Education Publishers Its is generally agreed among publishing executives that digital content is the future of the market and it was found that the most extensive digital product offerings were provided by the larger publishers. Delivery of content curriculum and education resources is moving towards a fully unified web environment, like that of Pearsons eCollege and Houghton Mifflin Learning Village. There is an anticipated shift in business models, in view of recent consolidations and exits in education publishing. Factors that are perceived to be barriers to the digital content include issues surrounding: Technology – As technology and the management of digital assets are not core competencies of publishers, publishing executives are expressing a desire to enter into a partnership with technology service providers. Digital Rights as it stands is still a requirement that remains unmet, and is a point of concern for content providers wishing to protect their assets. Business Models – The proliferation of Open Access initiatives is giving way to increasing concern from education publishing houses. Pricing models for digital assets are becoming a point of confusion for executives in relation to digital assets. In this light, traditional “tried and tested” business models are holding publishers back from change. Market readiness – Technology in the K-12 market is not designed for the use of digital content and educators struggle to effectively integrate digital into practice. In the US the K-12 e-learning market can be divided into two specific segments, comprehensive products and supplemental products. Comprehensive products are products that address the full scope and sequence of the relevant curriculum guidelines and learning objectives. These products are sold to school district authorities and individual schools. Products are sold in the form of licenses and online subscriptions. Main players in the comprehensive products segment include: Pearson, Compass Learning, Plato Learning. 33 34 http://www.renlearn.com/aboutus/ as accessed 18/07/2008 http://www.renlearn.com/am/funding.aspx 18/07/2008 38 GLOBAL CROSSWALK Supplemental products are products that are sold to the institutional school market and individual consumers to support core curriculum. Main players in this market include: Renaissance Learning, Riverdeep, McGraw-Hill and Plato Learning. 39 GLOBAL CROSSWALK 5. BUSINESS DESCRIPTION 5.1 Vision “To become the leading provider of global education metadata extraction, transformation and loading (ETL) solutions.” The following objectives were agreed by the Project Team with Cambridge University Press, LiNK and alt^I: To develop a comprehensive software development kit for the extraction, transformation and loading of education datasets for all organisations operating in the education sector Starting with the K-12 market, to develop a comprehensive dataset of correlated global education standards for license to organisations worldwide To establish a global distribution channel to the K-12 and higher education sector To maximise shareholder value though profitable growth and contribution to the Global Grid for Learning project. Global Crosswalk’s core competency is its breadth and depth of experience and expertise in all aspects of the global education publishing sector including (a) electronic publishing (b) the use of digital content and ICT in the education sector, and (c) global sales and marketing to the education sector. Global Crosswalk has agreed outline distribution terms with Cambridge University Press and will offer its first services to the market in September 2008. 40 GLOBAL CROSSWALK 5.2 Product and Service Overview 5.2.1 Global Crosswalk Conceptual Diagram and Functions by User Figure 5 Conceptual Architecture Standard Setting Extraction Achievement Correlation Marketing Indexing Asset Management Indexing Transformation Extraction Correlation Transformation Digital Rights Management Loading Correlation Digital Rights Management Loading 41 GLOBAL CROSSWALK Global Crosswalk will include the following features and functions: Phase 1 Extraction Function – extracts metadata into a format for transformation processing, which includes a parsing of the metadata resulting in a check to see if the metadata meets the expected structure, if not the metadata is rejected. Transformation Function – predefined rules are applied in order to derive the metadata and populate target schemas. Correlation Function – correlates the metadata between schemas. Loading Function – stores transformed metadata in database. Phase 2 Digital Rights Management Function – structures are enforced that describe and enforce the contractual usage rights to indexes and datasets. Expose Function – expose 42 database as tsv file. GLOBAL CROSSWALK 5.2.2 Global Crosswalk High Level Architecture The following figure displays the high level design view of Global Crosswalk from asset ingestion to expose. Figure 6 High Level Architecture Content Object Images, Video, Audio, SCORM, Document Ingestion No Generic metadata available? Yes Apply Generic Metadata Yes Metadata Available Metadata Extraction No Stemming Dictionary Add metadat a Industry Metadata Multi-Lingual Thesaurus DUBLIN CORE Global Crossalk Error Correction K-12 Dataset Language Dataset Higher Education Other Datasets Can you store revised metadata in/ with object? Save to database Expose 43 Segment Specific Metadata Save metadata in/ with Object GLOBAL CROSSWALK 5.2.3 Global Crosswalk ETL TOOL The Global Crosswalk ETL TOOL is a solution designed to assist users in the process of extracting, transforming and loading metadata of digital assets, enabling customers to better manage their publishable digital content. The Global Crosswalk ETL TOOL unifies and integrates appropriate technologies necessary to provide customers with a system and workflow process for extracting, transforming and loading publishable digital content. Its design will enable rapid integration with existing systems, which will prove vital when integrating with OEM providers in the future. The Global Crosswalk ETL TOOL has been designed to generate each digital object record in accordance with an international standard for metadata. It is designed to make the process of creating metadata and outputting each digital object as easy and intuitive as possible. 5.2.4 Global Crosswalk Datasets The Global Crosswalk dataset will comprise of a managed and global repository consisting of ministries of educational achievement standards. The Global Crosswalk dataset will initially consist of the US K-12 educational standards. These standards will be fully normalised and all similar standards across state educational boundaries will be aligned, thus, increasing the interoperability of educational standards. The Global Crosswalk datasets will assist standard setters to manage, update and crosswalk educational standards. The datasets will also be of benefit to educators who are required to demonstrate how they meet these educational standards. It is envisaged that Global Crosswalk will provide comprehensive mapped repository of educational standards can be used to reduce issues relating to semantic interoperability and language. 5.2.5 Implementation Services Global Crosswalk will offer an implementation service to its customers ensuring easy integration with existing platforms and systems. A typical Global Crosswalk implementation process includes: Review and analysis of current systems. Recommendation of best practices in order to ensure successful integration of solutions. Only minimal training will be required, however, training will be available where required. Free ongoing customer support will be available to deal with customer queries. Additional support options will be available to meet growing business needs. 44 GLOBAL CROSSWALK 5.3 Revenue Model Global Crosswalks revenue model is a combination of license revenues and professional fees: Licences revenues, which are comprised of fees from the licensing of Global Crosswalk ETL TOOL and datasets to Original Equipment Manufacturers (OEM) and to the Master Distributor, and Revenues from professional services and implementation services provided by Global Crosswalk. 5.4 Business Strategy Research carried out by Cambridge University Press, alt^I and LiNK have shown that existing ETL solutions in the global education market were cost-prohibitive, entailed a high element of manual tagging and were too US-focused. At the core of Global Crosswalk's strategy are distinct phases: Introduce solutions that will address the current needs of content distributors and in the process of extracting, transforming and loading metadata of their digital assets, assist standard setters to manage, update and crosswalk educational standards and to benefit educators who are required to demonstrate how they have met educational standards. While a foothold has been gained in the initial target markets, Global Crosswalk will have begun a product improvement cycle with the goal of crosswalking new curricula standards to the existing database, opening up new markets in which to compete. In addition Global Crosswalk will work closely with Cambridge University Press to develop datasets and ETL TOOLs that will serve the market of academic journals To deliver this strategy, Global Crosswalk must offer solutions that are simpler, more convenient to implement and less costly than existing solutions provided by market participants. Global Crosswalk believes it can offer a differentiated product and service offering, both on a technical and on a business ROI basis which will contribute to the generation of predictable revenues and low operational costs for Global Crosswalk and provide customers with a high ROI. 45 GLOBAL CROSSWALK 5.5 Customer Relationships Global Crosswalk aims to assist their customers to maximise their return on investment, and will facilitate this by offering a solid customer support infrastructure. Focusing on maintaining business relationships with existing customers will improve customer satisfaction and secure loyal customers. Activities central to the development of customer relationships include: Identifying key customer issues and obstacles to usage of Global Crosswalk products, and reporting, correcting, documenting and monitoring these issues as a strategic key performance indicator. Enhancing and expanding implementation services on offer to customers. Providing a comprehensive business consultancy service, and offering training and support programmes for users of software. 5.6 Strategic Relationships Global Crosswalk will focus on maintaining relationships with its strategic partners, Cambridge University Press, alt^I and LiNK, in order to accelerate the rate of adoption of our products and services. Through these strategic partners, Global Crosswalk will be gain exposure to markets where partners have established relationships and therefore be in a position to expand our customer base. Strategic activities will consist of leveraging alliances with key partners in order to: Operate an indirect channel sales strategy with the Master Distributor, releasing sales and marketing costs and associated activities onto them. Through our partner’s entry into new markets, gain exposure to new customer bases and access to newly sourced educational standards in order to support crosswalking new curricula to Global Crosswalks existing databases. 5.7 Sales and Marketing Global Crosswalk will rely on its strategic partners for sales and marketing to target specific segments of the market where Strategic Partners have existing relationships in order to build business cases and a customer base for reference purposes. Global Crosswalk will operate an indirect channel sales strategy with Cambridge University Press acting as a Master Distributor. As such, the bulk of sales and marketing activity and associated cost will be the responsibility of Cambridge University Press. Notwithstanding this, it is critical that Global Crosswalk develop and maintains a brand independent of the Master Distributor to insulate itself from risk. As such, the company will undertake general high-level marketing specifically targeting: (a) Publishers of K-12 content. 46 GLOBAL CROSSWALK (b) Qualifications and education standards agencies. (c) ICT companies providing solutions to (a – b) above. These efforts will focus on creating brand awareness and visibility and supporting the Master Distributor by generating marketing and sales leads. To support these efforts, the following activities will be undertaken: Online web presence. Search engine optimisation. Seminars and workshops (in conjunction with partners). Publication of research articles and white papers. Participation in industry groups e.g. ELIG, EEP. Attendance at fairs and exhibitions in Strategic Partner booths e.g. BETT, MEC, ISTE, Frankfurt Book Fair, London Book Fair. 30 200000 180000 160000 140000 120000 100000 80000 60000 40000 20000 0 Customers 25 20 15 10 5 Customers Revenues Q 1 Q 2 Q 3 Q 4 Q 5 Q 6 Q 7 Q 8 Q 9 Q 10 Q 11 Q 12 0 Revenues Figure 7 Forecast Quarterly Growth of Customers and Revenues Year 1 to Year 3. Quater 5.8 Research and Development For each new market Global Grid for Learning enters, Global Crosswalk will be able to leverage newly sourced education standard datasets and local relationships with national standard setting agencies to support the crosswalking of new curricula to Global Crosswalk datasets. This will also serve to expose local publishers to the Global Crosswalk brand, products and services and provide an opportunity for added value services to existing publishers without a presence in these new markets. 47 GLOBAL CROSSWALK In addition, Global Crosswalk will work with Cambridge University Press to develop specific datasets and ETL TOOL enhancements for the academic segment and specifically the market for academic journals. Cambridge University Press currently publishes over 250 academic journals and provides services to over 12,000 higher education institutions worldwide. Global Crosswalk will be able to analyse and design datasets for subject domains based on existing taxonomies or with Cambridge University Press develop new standards for those subject domains based on text mining and data visualisation techniques. These datasets can be tested through Cambridge Journals Online and through adoption may become standards in a specific domain and therefore provide opportunities for licensing to other journals publishers. 5.9 Competition 5.9.1 Direct Competitors The following companies have been identified as direct competitors to Global Crosswalk. These companies, Academic Benchmarks, EdGate and Jes&Co, operate in the K-12 education market, and their solutions are aimed primarily at the US market. Academic Benchmarks provides K-12 standards, alignment tools, and integration services to education service providers, curriculum publishers, software developers, and educators. Products and Services: Database of Standards: custom delivery of standards in core and non-core subjects in all states organised in a consistent and flexible format maintaining the integrity of the original document. All state standards including Grade Level Expectations and Power Standards are maintained to ensure compliance with NCLB requirements. Datasets are provided for Canada, Australia and the UK. State Standard Databases include the following core attributes: terminology, numbering, hierarchy, mitigation and customisation. Standards Migration: Turnaround times are less than two weeks for most collections and are accurate and time tested. These service benefits customers who may have standards collected the cost and effort to maintain their collection is too high, or standards are not up-to-date. 48 GLOBAL CROSSWALK Web-Based Alignment System: Fast becoming an industry standard. Can be used by customer themselves or service carried out by Academic Benchmark to allow the most granular and specific alignment of educational content within any medium. Alignment Migration: process is quick, easy and cost effective. Alignment Services: education specialists work closely with educational technologists, in large or small volume, to deliver alignments quickly and efficiently. As standards change, alignments will be automatically updated Clients: Publishers from all forms of K-12 content development as their clients, from basal content developers to curriculum mapping and reporting. Included in their clients are: McGraw Hill, Pearson Education, Houghton Mifflin Company, K-12 Inc, Leapfrog Enterprises and Summit Interactive. Partners: 49 In June 2008, SirsiDynix, a global leader in strategic technology solutions for libraries and provider of the SchoolRooms K-12 learning portal, formed and partnership with Academic Benchmark. GLOBAL CROSSWALK EdGate offer a suite of learning solutions that are aligned to teaching standards. Their solutions aim to help educators improve student performance and meet the standard requirements set by No Child Left Behind. This is achieved by providing instructional content, assessment resources, test data analytics and a widely used parent-teacherstudent communication tool. Products and Services: EdGate Correlations Services’ core commitment is to deliver high quality service and data product to content providers. ECS was established by educators for educators, who realised the power of the Internet as learning and teaching tool. The Curriculum Matrix was developed which is a standards based technology and process of alignment. ECS offer publishers the opportunity to align their content to the ECS Repository of Educational Standards and allows them to ensure that they are meeting the accountability demands of the No Child Left Behind (NCLB) Act. ECS utilise their knowledge of educational standards and technology in order to produce high quality alignments with a short turnaround time. Clients: Apex Learning; Discovery Education; Heinmann Raintree Publishing; Library of Congress; Smart technologies; Partners: 50 MetaMetrics, Language Learning GLOBAL CROSSWALK Solutions 51 Jes&Co co-founded the Partnership for 21st Century Skills, which brought together participants from all areas of the educational sector. Large corporations such as AOL, Microsoft, SAP, Apple, Cisco and Dell are working in conjunction with public sector organisations such as SETDA and ISTE to develop a dialogue that is a vision of what 21st century education needs to be. After taking over administration of Gateway to Educational Materials (GEM) in 2005, Jes&Co transformed this once US Department of Education funded organisation into The Gateway for 21st Century Skills. It now has a consortium of over 700 organisations and universities with and estimated 50.000 K-12 teaching and learning resources. The Gateway is sponsored by the National Education Association (NEA) and serves 3.2 million teachers nationwide and provides a free service to all users. The transfer of GEM to JES & Co., formed The GEM Exchange. The goal of the Exchange is to further develop and promote the use of vocabularies and cataloguing tools. Through this joint effort GEM continues to be the internationally accepted standard from describing learning resources in such a way that facilitates their discovery and use, using terms that are meaningful to educators. The National Science Foundation granted funds for Jes&Co. to take the GEM vocabularies one step further with the development of the Achievement Standards Network. Jes&Co have developed the Achievement Standards Network GLOBAL CROSSWALK (ASN) that is comprised of four distinct but related projects that when fully developed work together to form a framework for the aligning and retrieving educational resources defined by learning standards. 52 The ASN is a digitized, authoritative collection of academic standards for all fifty of the United States in a machine and human readable format. Globally Unique Identifiers (GUId) enable content creators to describe the objective of learning and teaching resources in terms required by each state. These standards are devised by state departments of education, national content groups, professional organisations, labour and skills boards and certification bodies both in the public and the private sectors. The Achievement Content Standards Repository (ACSR) includes K-12 learning standards that are devised by departments of education in each of the individual state in the US and standards from other nationally recognised content groups and other national and international achievement standards. The ACRS is offered free for non-commercial use under a common license agreement GLOBAL CROSSWALK 5.9.2 Indirect Competitors The following organisations offer related products and services: Professional Organisations - These include BAPLA- British Association of Picture Librariesand Agencies, AAP- American Association of Publishers that allow members access to archieve materials on a search and retrieval basis. Content Aggregators - such as ZP publishing and Renaissance Learning, who provide images and video files to schools online via a search and retrieval basis. Government and sub government agencies or projects that may design or develop and make available digital assets - SETDA- State Education Technology Directors Association and GISC- Gestalt International Study Centre. Digital Asset Management systems vendor - such as Ramesys,Microsoft etc. 53 GLOBAL CROSSWALK 6 ORGANISATION 6.1 Board of Directors Global Crosswalk is a consortium of three organisations – (i) Cambridge University Press, (ii) Dublin City University Learning Innovation and Knowledge Research Centre, and (iii) Arizona State University Applied Learning Technologies Institute. Each consortium member may appoint one Director to the Board of Directors in addition to two executive directors sourced from the project team. The initial directors are: John Tuttle, Executive Director, New Directions Group, Cambridge University Press John Tuttle is the Executive Director of the New Directions Group in Cambridge University Press. During the last 12 years he has instigated and brought to fruition a variety of E-Learning initiatives including the formation of Nelson Multimedia, YITM (Yorkshire International Thomson Multimedia), Cambridge-Hitachi and Global Grid for Learning. He has worked at Cambridge University Press for the last ten years running the Education Publishing Group. Prior to this he enjoyed a number of senior positions with Thomson, including Vice-President Marketing, and Corporate Development, MD ELT Division and Group Marketing Director. He is the former Chair of the Education Publisher’s Council and a member of the International Group of Education Publishers. Dr. Theo Lynn, Deputy Director, LiNK, Dublin City University Dr. Theo Lynn is a lecturer in Management in the Dublin City University Business School where he teaches at postgraduate levels on Strategic Management. He is a session lecturer in the Law Faculty, University College Dublin where he teaches at postgraduate level in Corporate Finance Law. His areas of research interest include Corporate Governance and Leadership, Institutional Investors and Corporate Behaviour, and Applied Learning Technologies. He is Deputy Director of the applied learning technologies strand of the Learning, Innovation and Knowledge Research Centre at Dublin City University. He is an Independent Senior Advisor on Technology Strategy to Cambridge University Press and the Principal Investigator on the Global Grid for Learning project with Dr. DiGangi. He has established and sold a number of technology companies. Dr. Sam DiGangi, Executive Director, alt^I, Arizona State University Dr. Samuel DiGangi is Associate Vice President, University Technology and Associate Professor of Education, specializing in technology integration; he is Executive Director of ASU's Applied Learning Technologies Institute. His research activities focus on infusing effective components of instructional design with emerging technology in education. In addition to extensive use of computer-mediated instruction in his teacher preparation courses, He directs several sponsored research projects examining implementation of high technology, telecommunications and international networking in the classroom. He manages the Arizona Department of Education online platform for education, IDEAL, and is the Principal Investigator on the Global Grid for Learning project with Dr. Lynn. 54 GLOBAL CROSSWALK Danielle Greene, Business Development Manager, Global Crosswalk Eoin Higgins, Technical Manager, Global Crosswalk 6.2 Project Team Danielle Greene BBS – Business Development Manager Danielle Greene holds a BBS in Business Studies from Dublin City University Business School, where she specialised in Marketing. She also holds an MSC in E-Commerce also from Dublin City University. Eoin Higgins, BSc – Technical Manager Eoin Higgins holds a BSc in Computer Applications from Dublin City University Business School, where he specialised in Information Systems. He also holds an MSC in E-Commerce also from Dublin City University. Barry Maher, BSc – Senior Software Engineer Barry Maher holds a BSc in Computer Applications from Dublin City University Business School, where he specialised in Software Engineering. He also holds an MSC in E-Commerce also from Dublin City University. 6.3 Organisation The following table sets out the anticipate number of employees by category as assumed by the project team for the purposes of the financial illustrations contained in this memorandum. It is anticipated that these figures will be supplemented by additional PhD candidates registered and funded with alt^I and LiNK. Employees by Function Sales and marketing Research and Development General and Administration Total 2008 1 3 4 2009 1 4 1 6 2010 1 6 1 8 In 2008, Ms. Greene will be responsible for administrative support to Cambridge University Press, the master distributor. Accounting functions will be outsourced however an Administrative Assistant will be employed from 2009 onwards, initially in a part-time capacity, to support Ms. Greene. Messrs. Higgins and Maher will be responsible for systems design and development under guidance from the Board. They will be supported by a K-12 taxonomist from 2008 onwards and a localisation specialist and higher education taxonomist from 2009. A quality control assistant will be employed in 2010. 55 GLOBAL CROSSWALK 7 FINANCIAL OVERVIEW 7.1 Disclaimer The indicative financial illustrations prepared by the Directors summarised in this Section 7 and attached in Appendix do not constitute a profit forecast or a prediction or estimate of future performance. The financial illustrations are included for illustrative purposes only. The financial illustrations seek to give an indication of one possible outcome if all the assumptions are attained. 56 GLOBAL CROSSWALK 7.2 Profit and Loss Account Profit and Loss Account for year ending 31st December Year 1 Revenues OEM Licenses SDE Licenses Implementation Services Professional Services Grants and Research Funding Cost of Sales Gross Profit Gross Margin Expenditure Salaries Employers PRSI Rent, Rates and Insurance Other Office Costs Professional Fees Marketing Depreciation Bank Interest and Charges Total Year 2 Year 3 70,833 24,167 15,000 20,000 50,000 208,333 83,333 25,000 70,000 60,000 358,333 153,333 25,000 70,000 60,000 180,000 446,667 666,667 4,750 4,750 14,583 14,583 25,583 25,583 175,250 97% 432,083 97% 641,083 96% 96,000 29,520 125,520 144,000 44,280 188,280 229,680 70,627 300,307 4,140 9,600 20,000 17,600 281 146 177,287 4,830 14,520 33,000 51,000 109 1,702 293,440 5,520 23,232 50,000 54,000 371 (6,162) 427,267 Net Profit/(Loss) (2,037) 138,643 213,816 Cumulative Profit/(Loss (2,037) 136,606 350,422 57 GLOBAL CROSSWALK 7.3 Balance Sheet Balance Sheet as at 31st December Year 1 Fixed Assets - Hardware and Software - Office Equipment - Accum. Depreciation - Net Book Value Year 2 Year 3 2,810 281 2,529 6,520 390 6,130 10,230 761 9,469 22,000 22,000 68,000 68,000 97,333 97,333 26,566 26,566 (62,476) (62,476) (243,620) (243,620) Net Current Assets/(Liabilities) (4,566) 130,476 340,953 Total Assets (2,037) 136,606 350,422 Total Net Assets/(Liabilities) (2,037) 136,606 350,422 Capital Reserves - Share Capital - Profit and Loss A/C (2,037) 136,606 350,422 (2,037) 136,606 350,422 Current Assets - Debtors - Cash at Bank Creditors (Due within 1 yr.) - Creditors - Bank Overdraft Creditors (Due after 1 yr.) Loan Capital Trade Creditors 58 GLOBAL CROSSWALK 7.4 Cashflow Statement Year 1 Cash Flow Statement for the year ending 31st December Year 2 Year3 Inflows Debtors 30 Days 60 Days Total 65,000 93,000 158,000 165,667 235,000 400,667 259,333 378,000 637,333 Outflows Fixed Assets Data Transfer, Licensing Fees and Commissions Salaries Employers PRSI Rent, Rates & Insurance Other Office Costs Professional Fees Marketing Bank Interest and Charges Total 2,810 4,750 96,000 29,520 4,140 9,600 20,000 17,600 146 184,566 3,710 14,583 144,000 44,280 4,830 14,520 33,000 51,000 1,702 311,625 3,710 25,583 229,680 70,627 5,520 23,232 50,000 54,000 (6,162) 456,190 Period Inflow/(Outflow) (26,566) 89,042 181,144 Cumulative Inflow/(Outflow) (26,566) 62,476 243,620 59 GLOBAL CROSSWALK 7.5 Summary of Major Assumptions 7.5.1 Revenues The Company will derive its revenues from two sources: (1) licensing revenues, which are comprised of fees from the licensing of Global Crosswalk ETL TOOL and datasets to Original Equipment Manufacturers (OEM) and to the Master Distributor; (2) revenues from related professional services and implementation services. Licensing revenues will be recognised on a monthly basis over the terms of the contracts. Professional services and other revenues, when sold with licences, are accounted for separately when these services have value to the customer on a standalone basis. The Company’s arrangements will not contain general rights of return. Assumed revenue growth is based on research by the Directors. The Company will generate sales primarily through marketing activities of the Master Distributor (Cambridge University Press), its business development team, indirect channels and from associated professional services. The financial illustrations suggest that revenues will grow from €180,000 in Year1 to €666,667 in Year 3. Customer acquisition will be primarily driven by strategic partners (Cambridge University Press, alt^I and LiNK). The Company will gain exposure to markets where partners have established relationships and therefore be in a position to expand our customer base. 7.5.2 Cost of Sales Cost of sales will consist of licensing fees in associated with both OEM and SDE licenses. The Company will be using an external web hosting facility however all server infrastructure and storage will be owned by strategic partners at no cost to the Company. 7.5.3 Gross Margin The gross margin ranges from 95% to 100% depending on the product mix at any given time and specifically the level of professional services and implementation services at a given time. As these items do not attract licensing fees, they contribute positively to gross margin. On an annual basis gross margin is consistently at 96% to 97%. 7.5.4 Salaries (incl. Employers PRSI) The salaries represent the total compensation figure for each anticipated employee and an allowance of 10.75% for Employers PRSI. Growth in salaries is driven primarily by the development of a core R&D team. A 10% p.a. increase has been factored in to reflect ontarget performance and changes in market rates. 60 GLOBAL CROSSWALK 7.5.5 Rent, Rate, Insurance and Other Office Costs The Company anticipates using incubator space in Dublin City University and serviced virtual offices in the UK with Regus. Other office costs are driven by headcount and include telecommunications, printing and stationary and other sundry expenses. 7.5.6 Professional Fees Professional fees include accounting, audit, payroll and legal fees, increasing from €20,000 in year 1 to €50,000 in year 3. 7.5.7 Marketing Marketing consists primarily of exhibition costs, travel and accommodation associated with sales and marketing and other costs including subscriptions to industry organisations, publications and other miscellaneous marketing expenditure. All advertising and associated costs will be the responsibility of Cambridge University Press. 7.5.8 Fixed Assets and Depreciation Fixed assets are made up of office equipment. There will be no associated costs in relation to hardware and software as this cost will be the responsibility of Cambridge University Press. Office equipment includes furniture, fixtures and fittings and is driven by headcount. Office equipment is depreciated at a rate of 10% p.a. on a straight line basis. 7.5.9 Bank Interest and Charges This is driven by cumulative cash outflow and assumes bank interest s and charges of 10% p.a. 7.5.10 Currency The currency is Euros. 61 GLOBAL CROSSWALK 8 APPENDICES Appendix A – IEEE LOM Metadata Elements 62 GLOBAL CROSSWALK Appendix B – ONIX for Books Metadata Elements AbbreviatedLength AddresseeIdentifier AddresseeIDType Affiliation AgentIdentifier AgentIDType AgentName AgentRole AlternativeFormatEAN13 AlternativeFormatISBN AlternativeProductEAN13 AlternativeProductISBN Annotation AnnouncementDate Audience AudienceCode AudienceCodeType AudienceCodeTypeName AudienceCodeValue AudienceDescription AudienceRange AudienceRangePrecision AudienceRangeQualifier AudienceRangeValue AudienceRestrictionFlag AudienceRestrictionNote CurrencyCode Date DateFormat DefaultClassOfTrade DefaultCurrencyCode DefaultLanguageOfText DefaultLinearUnit DefaultPriceTypeCode DefaultWeightUnit DeletionCode DeletionText Dimensions DiscountCode DiscountCoded DiscountCodeType DiscountCodeTypeName DiscountPercent DistinctiveTitle DOI DownloadCaption DownloadCopyrightNotice DownloadCredit DownloadTerms EAN13 EAN13OfSet EditionNumber LocationName MainDescription MainSeriesRecord MainSubject MainSubjectSchemeIdentifier MapScale MarketCountry MarketCountryExcluded MarketDate MarketDateRole MarketPublishingStatus MarketRepresentation MarketRestrictionDetail MarketTerritory Measure Measurement MeasureTypeCode MeasureUnitCode MediaFile MediaFileDate MediaFileFormatCode MediaFileLink MediaFileLinkTypeCode MediaFileTypeCode MessageNote MessageNumber 63 Product ProductAvailability ProductClassification ProductClassificationCode ProductClassificationType ProductContentType ProductForm ProductFormDescription ProductFormDetail ProductFormFeature ProductFormFeatureDescription ProductFormFeatureType ProductFormFeatureValue ProductIdentifier ProductIDType ProductPackaging ProductWebsite ProductWebsiteDescription ProductWebsiteLink ProfessionalAffiliation ProfessionalPosition PromotionCampaign PromotionContact PublicationDate Publisher PublisherName StockQuantityCoded StockQuantityCodeType StockQuantityCodeTypeName StudyBibleType Subject SubjectCode SubjectHeadingText SubjectSchemeIdentifier SubjectSchemeName SubjectSchemeVersion SubordinateEntries SubSeriesRecord Subtitle SuffixToKey SupplierEANLocationNumber SupplierIdentifier SupplierIDType SupplierName SupplierRole SupplierSAN SupplyDetail SupplyRestrictionDetail SupplyToCountry SupplyToCountryExcluded SupplyToRegion SupplyToTerritory GLOBAL CROSSWALK AvailabilityCode Barcode BASICMainSubject BASICVersion BatchBonus BatchQuantity Bible BibleContents BiblePurpose BibleReferenceLocation BibleTextFeature BibleTextOrganization BibleVersion BICDiscountGroupCode BICMainSubject BICVersion BiographicalNote BookClubAdoption BookFormDetail CBO CityOfPublication ClassOfTrade Complexity ComplexityCode ComplexitySchemeIdentifier ComponentNumber ComponentTypeName Conference ConferenceAcronym ConferenceDate EditionStatement EditionTypeCode EditionVersionNumber EmailAddress EndDate EpubFormat EpubFormatDescription EpubFormatVersion EpubSource EpubSourceDescription EpubSourceVersion EpubType EpubTypeDescription EpubTypeNote EpubTypeVersion ExpectedDate ExpectedShipDate Extent ExtentType ExtentUnit ExtentValue FaxNumber FirstPageNumber FormerTitle FreeQuantity FromCompany FromEANNumber FromEmail FromPerson FromSAN MessageRepeat MinimumOrderQuantity Name NameCodeType NameCodeTypeName NameCodeValue NamesAfterKey NamesBeforeKey NewSupplier NoContributor NoEdition NoSeries NotForSale NotificationType Number NumberOfIllustrations NumberOfPages NumberOfPieces NumberWithinSeries OnHand OnOrder OnOrderDetail OnSaleDate OrderTime OriginalLanguage OriginalPublisher OtherText OutOfPrintDate PackQuantity PageRun 64 PublisherProductNo PublisherSeriesCode PublishingRole PublishingStatus PublishingStatusNote RecordReference RecordSourceIdentifier RecordSourceIdentifierType RecordSourceName RecordSourceType RegionCode Reissue ReissueDate ReissueDescription RelatedProduct RelationCode ReligiousText ReligiousTextFeature ReligiousTextFeatureCode ReligiousTextFeatureDescription ReligiousTextFeatureType ReligiousTextID ReplacedByEAN13 ReplacedByISBN ReplacesEAN13 ReplacesISBN ReprintDetail ReturnsCode ReturnsCodeType ReviewQuote TaxableAmount1 TaxableAmount2 TaxAmount1 TaxAmount2 TaxRateCode1 TaxRateCode2 TaxRatePercent1 TaxRatePercent2 TelephoneNumber Territory TerritoryExcluded Text TextAuthor TextCaseFlag TextFormat TextItem TextItemIdentifier TextItemIDType TextItemType TextLink TextLinkType TextPublicationDate TextSourceCorporate TextSourceTitle TextTypeCode TextWithDownload ThesisPresentedTo ThesisType ThesisYear Thickness GLOBAL CROSSWALK ConferenceDescription ConferenceName ConferenceNumber ConferencePlace ConferenceRole ConferenceSponsor ConferenceSponsorIdentifier ConferenceSponsorIDType ConferenceTheme ContainedItem ContentItem Contributor ContributorDescription ContributorRole ContributorStatement CopiesSold CopublisherName CopyrightOwner CopyrightOwnerIdentifier CopyrightOwnerIDType CopyrightStatement CopyrightYear CorporateBodyAsSubject CorporateName CountryCode CountryExcluded CountryOfPublication CoverImageFormatCode CoverImageLink CoverImageLinkTypeCode Header Height IDTypeName IDValue Illustrations IllustrationsNote IllustrationType IllustrationTypeDescription ImageResolution Imprint ImprintName InitialPrintRun InterestAge IntermediaryAvailabilityCode ISBN ISBNOfSet ISMN ItemNumberWithinSet ItemQuantity KeyNames Language LanguageCode LanguageOfText LanguageRole LastDateForReturns LastPageNumber LettersAfterNames LevelSequenceNumber LocationIdentifier LocationIDType PagesArabic PagesRoman ParentIdentifier Percent PersonAsSubject PersonDate PersonDateRole PersonName PersonNameIdentifier PersonNameIDType PersonNameInverted PersonNameType PlaceAsSubject PrefixToKey Price PriceAmount PriceEffectiveFrom PriceEffectiveUntil PricePer PriceQualifier PriceStatus PriceTypeCode PriceTypeDescription Prize PrizeCode PrizeCountry PrizeJury PrizeName PrizesDescription PrizeYear 65 RightsCountry RightsRegion RightsTerritory SalesOutlet SalesOutletIdentifier SalesOutletIDType SalesOutletName SalesRestriction SalesRestrictionDetail SalesRestrictionType SalesRights SalesRightsType SenderIdentifier SenderIDType SentDate SequenceNumber SequenceNumberWithinRole Series SeriesIdentifier SeriesIDType SeriesISSN SeriesPartName Set SetItemTitle SetPartNumber SetPartTitle SponsorName StartDate Stock StockQuantityCode Title TitleOfSeries TitleOfSet TitlePrefix TitlesAfterNames TitlesBeforeNames TitleText TitleType TitleWithoutPrefix ToCompany ToEANNumber ToPerson ToSAN TradeAnnouncementDate TradeCategory TranslationOfTitle UnnamedPersons UnpricedItemType UPC USSchoolGrade Website WebsiteDescription WebsiteLink WebsiteRole Weight Width WorkIdentifier WorkIDType YearFirstPublished YearOfAnnual GLOBAL CROSSWALK Appendix C – People / Organisations Contacted Dale Parcell – Arizona Department of Education Dale works for Arizona Department of Education and is involved in the K-12 standard setting process in Arizona. The project team travelled to Arizona and conducted several meetings with Dale and his colleagues. Dale expressed to the team that the Arizona Department of Education would be very interested in obtaining the benefits offered by Global Crosswalk. Mike O’Byrne – National Centre for Technology in Education Mike works for the NCTE and is based in the Invent Centre in Dublin City University. The project team discussed issues related to the Irish education system with Mike and were able to use his recommendations to help shape the direction of the project. Brian Monks – Global Grid for Learning Brian works as a taxonomist for GGFL and assisted the project team in understanding the complexity of the K-12 education system. The project team worked with Brian in normalising the Texas standards dataset. The project team also worked with Brian in the process of manually crosswalking similar standards within the datasets. This assisted the project team in understanding the complexity of this process. 66 GLOBAL CROSSWALK Appendix D – Arizona Department of Education Meeting 7th July The following issues were raised in the meeting with Dale Parcel of the Arizona Department of Education: The standard tree structure is broken down between strands, concepts and performance objectives. Learning standards are primarily created and updated by teachers and university level people. There is always one nationally recognised expert involved in the process. The standard setters meet over a period of days to prepare the standards. There is a public review of the changes with continuous refinement. The State Board of Education approves the standards possibly making recommendations. The changes can take up to a year to implement. All States have their standards reviewed at a federal level. It was suggested that crosswalking the standards as far as the concept level would sufficient. The issue of how many times a learning resource needs to be tagged to a learning standard was raised. It was agreed that a resource tagged to the same standard twice would be enough to ensure it was relevant to a standard. The idea of having Department of Education approved correlations was raised. 67 GLOBAL CROSSWALK Appendix E – Projected Profit and Losses by Month Projected Profit and Loss Account - Year 1 Sales OEM Licenses SDE Licenses Implementation Services Professional Services Grant and Research Funding Notes M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total 1 50,000 833 5,000 25,000 833 - 833 - 1,667 - 1,667 - 1,667 10,000 25,000 1,667 - 4,167 1,667 - 4,167 3,333 - 4,167 3,333 - 4,167 3,333 - 4,167 3,333 10,000 - 70,833 24,167 5,000 20,000 50,000 80,833 833 833 4,167 1,667 36,667 1,667 8,333 12,500 7,500 7,500 17,500 180,000 2,542 2,542 42 42 42 42 83 83 83 83 83 83 83 83 292 292 375 375 375 375 375 375 375 375 4,750 4,750 78,292 97% 792 95% 792 95% 4,083 98% 1,583 95% 36,583 100% 1,583 95% 8,042 97% 12,125 97% 7,125 95% 7,125 95% 17,125 98% 175,250 97% 4 5 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 8,000 2,460 10,460 96,000 29,520 125,520 6 7 8 9 10 345 800 1,667 2,000 23 15,295 345 800 1,667 1,000 23 172 14,467 345 800 1,667 1,000 23 23 14,318 345 800 1,667 1,400 23 (264) 14,431 345 800 1,667 1,400 23 (151) 14,545 345 800 1,667 1,400 23 (47) 14,648 345 800 1,667 1,400 23 49 14,744 345 800 1,667 1,600 23 42 14,937 345 800 1,667 1,600 23 (20) 14,875 345 800 1,667 1,600 23 71 14,966 345 800 1,667 1,600 23 115 15,010 345 800 1,667 1,600 23 156 15,051 4,140 9,600 20,000 17,600 281 146 177,287 Period P & L 62,997 (13,675) (13,527) (10,347) (12,961) 21,935 (13,161) (6,896) (2,750) (7,841) (7,885) 2,074 (2,037) Cumulative P & L 62,997 49,321 35,795 25,447 12,486 34,421 21,260 14,365 11,615 3,774 (4,111) (2,037) (2,037) Total Sales Licensing Fees and Commissions 3 Gross Profit Gross Margin Expenditure Salaries Employers PRSI Rent, Rates and Insurance Other Office Costs Professional Fees Marketing Depreciation Bank Interest and Charges 68 GLOBAL CROSSWALK Projected Profit and Loss Account - Year 2 Sales OEM Licenses SDE Licenses Implementation Services Professional Services Grant and Research Funding Notes M13 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 Total 1 Total Sales Licensing Fees and Commissions M14 3 Gross Profit Gross Margin 12,500 4,167 5,000 10,000 20,000 12,500 4,167 - 12,500 4,167 10,000 - 16,667 5,833 7,500 - 16,667 5,833 - 16,667 7,500 5,000 10,000 20,000 16,667 7,500 - 20,833 7,500 2,500 - 20,833 9,167 5,000 20,000 - 20,833 9,167 20,000 20,833 9,167 - 20,833 9,167 20,000 - 208,333 83,333 25,000 70,000 60,000 51,667 16,667 26,667 30,000 22,500 59,167 24,167 30,833 55,000 50,000 30,000 50,000 446,667 833 833 833 833 833 833 1,125 1,125 1,125 1,125 1,208 1,208 1,208 1,208 1,417 1,417 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 14,583 14,583 50,833 98% 15,833 95% 25,833 97% 28,875 96% 21,375 95% 57,958 98% 22,958 95% 29,417 95% 53,500 97% 48,500 97% 28,500 95% 48,500 97% 432,083 97% 4 5 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 12,000 3,690 15,690 144,000 44,280 188,280 6 7 8 9 10 345 1,210 2,750 3,000 54 221 23,271 345 1,210 2,750 8,000 54 357 28,406 345 1,210 2,750 8,000 340 28,335 345 1,210 2,750 3,000 270 23,265 345 1,210 2,750 3,000 301 23,296 345 1,210 2,750 3,000 271 23,266 460 1,210 2,750 8,000 250 28,360 460 1,210 2,750 3,000 186 23,296 460 1,210 2,750 3,000 16 23,126 460 1,210 2,750 3,000 (2) 23,108 460 1,210 2,750 3,000 (135) 22,975 460 1,210 2,750 3,000 (373) 22,737 4,830 14,520 33,000 51,000 109 1,702 293,440 Period P & L 27,563 (12,573) (2,502) 5,610 (1,921) 34,693 (5,401) 6,120 30,374 25,392 5,525 25,763 138,643 Cumulative P & L 25,526 12,953 10,451 16,061 14,141 48,833 43,432 49,552 79,926 105,319 110,844 136,606 136,606 Expenditure Salaries Employers PRSI Rent, Rates and Insurance Other Office Costs Professional Fees Marketing Depreciation Bank Interest and Charges 69 GLOBAL CROSSWALK Projected Profit and Loss Account - Year 3 Sales OEM Licenses SDE Licenses Implementation Services Professional Services Grant and Research Funding Notes M25 Rent, Rates and Insurance Other Office Costs Professional Fees Marketing Depreciation Bank Interest and Charges Period P & L Cumulative P & L M28 M29 M30 M31 M32 M33 M34 M35 M36 Total 25,000 10,000 5,000 10,000 20,000 25,000 10,000 - 25,000 10,000 10,000 - 29,167 11,667 7,500 - 29,167 11,667 - 29,167 13,333 5,000 10,000 20,000 29,167 13,333 - 33,333 13,333 2,500 - 33,333 15,000 5,000 20,000 - 33,333 15,000 20,000 33,333 15,000 - 33,333 15,000 20,000 - 358,333 153,333 25,000 70,000 60,000 70,000 35,000 45,000 48,333 40,833 77,500 42,500 49,167 73,333 68,333 48,333 68,333 666,667 1,750 1,750 1,750 1,750 1,750 1,750 2,042 2,042 2,042 2,042 2,125 2,125 2,125 2,125 2,333 2,333 2,417 2,417 2,417 2,417 2,417 2,417 2,417 2,417 25,583 25,583 68,250 98% 33,250 95% 43,250 96% 46,292 96% 38,792 95% 75,375 97% 40,375 95% 46,833 95% 70,917 97% 65,917 96% 45,917 95% 65,917 96% 641,083 96% 4 5 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 19,140 5,886 25,026 229,680 70,627 300,307 6 7 8 9 10 460 1,936 4,167 3,250 31 (521) 34,348 460 1,936 4,167 8,250 31 (506) 39,363 460 1,936 4,167 8,250 31 (647) 39,222 460 1,936 4,167 3,250 31 (772) 34,097 460 1,936 4,167 3,250 31 (796) 34,073 460 1,936 4,167 3,250 31 (882) 33,987 460 1,936 4,167 8,250 31 (959) 38,910 460 1,936 4,167 3,250 31 (1,080) 33,789 460 1,936 4,167 3,250 31 34,869 460 1,936 4,167 3,250 31 34,869 460 1,936 4,167 3,250 31 34,869 460 1,936 4,167 3,250 31 34,869 5,520 23,232 50,000 54,000 371 (6,162) 427,267 3 Gross Profit Gross Margin Expenditure Salaries Employers PRSI M27 1 Total Sales Licensing Fees and Commissions M26 33,902 170,508 (6,113) 164,395 4,028 12,195 4,719 41,388 1,465 13,044 36,048 31,048 11,048 31,048 213,816 168,422 180,617 185,336 226,724 228,188 241,232 277,280 308,327 319,375 350,422 350,422 70 GLOBAL CROSSWALK Appendix F – Projected Cash Flows by Month Cash Flow Projected - Year 1 Inflows Debtors 30 Days 60 Days Total Notes 1 40% 60% M1 M2 M3 M4 - 32,333 32,333 333 48,500 48,833 2,810 2,542 8,000 2,460 345 800 1,667 2,000 20,623 42 8,000 2,460 345 800 1,667 1,000 172 14,485 42 8,000 2,460 345 800 1,667 1,000 23 14,336 Period Inflow/Outflow) (20,623) 17,848 Cumulative Inflow/(Outflow) (20,623) (2,775) Outflows Fixed Assets Licensing Fees and Commissions Salaries Employers PRSI Rent, Rates & Insurance Other Office Costs Professional Fees Marketing Bank Interest and Charges Total 11 3 4 5 6 7 8 9 M5 333 500 833 M6 M7 M8 M9 M10 M11 M12 Total 1,667 500 2,167 667 2,500 3,167 14,667 1,000 15,667 667 22,000 22,667 3,333 1,000 4,333 5,000 5,000 10,000 3,000 7,500 10,500 3,000 4,500 7,500 65,000 93,000 158,000 83 8,000 2,460 345 800 1,667 1,400 (264) 14,491 83 8,000 2,460 345 800 1,667 1,400 (151) 14,604 83 8,000 2,460 345 800 1,667 1,400 (47) 14,708 83 8,000 2,460 345 800 1,667 1,400 49 14,804 292 8,000 2,460 345 800 1,667 1,600 42 15,205 375 8,000 2,460 345 800 1,667 1,600 (20) 15,227 375 8,000 2,460 345 800 1,667 1,600 71 15,317 375 8,000 2,460 345 800 1,667 1,600 115 15,362 375 8,000 2,460 345 800 1,667 1,600 156 15,402 2,810 4,750 96,000 29,520 4,140 9,600 20,000 17,600 146 184,566 34,497 (13,657) (12,438) (11,541) 862 7,461 (10,893) (5,317) (4,862) (7,902) (26,566) 31,722 18,064 5,627 (5,915) 2,409 (8,485) (13,802) (18,664) (26,566) (26,566) 71 (5,053) GLOBAL CROSSWALK Cash Flow Projected - Year 2 Inflows Debtors 30 Days 60 Days Total Notes 1 40% 60% M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 Total 7,000 4,500 11,500 20,667 10,500 31,167 6,667 31,000 37,667 10,667 10,000 20,667 12,000 16,000 28,000 9,000 18,000 27,000 23,667 13,500 37,167 9,667 35,500 45,167 12,333 14,500 26,833 22,000 18,500 40,500 20,000 33,000 53,000 12,000 30,000 42,000 165,667 235,000 400,667 3,710 833 12,000 3,690 345 1,210 2,750 3,000 221 27,760 833 12,000 3,690 345 1,210 2,750 8,000 357 29,185 833 12,000 3,690 345 1,210 2,750 8,000 340 29,169 1,125 12,000 3,690 345 1,210 2,750 3,000 270 24,390 1,125 12,000 3,690 345 1,210 2,750 3,000 301 24,421 1,208 12,000 3,690 345 1,210 2,750 3,000 271 24,474 1,208 12,000 3,690 460 1,210 2,750 8,000 250 29,568 1,417 12,000 3,690 460 1,210 2,750 3,000 186 24,713 1,500 12,000 3,690 460 1,210 2,750 3,000 16 24,626 1,500 12,000 3,690 460 1,210 2,750 3,000 (2) 24,608 1,500 12,000 3,690 460 1,210 2,750 3,000 (135) 24,475 1,500 12,000 3,690 460 1,210 2,750 3,000 (373) 24,237 3,710 14,583 144,000 44,280 4,830 14,520 33,000 51,000 1,702 311,625 Period Inflow/Outflow) (16,260) 1,981 8,498 (3,723) 3,579 2,526 7,599 20,454 2,207 15,892 28,525 17,763 89,042 Cumulative Inflow/(Outflow) (42,826) (40,844) (32,346) (36,069) (32,490) (29,964) (22,365) (1,911) 296 16,189 44,713 62,476 62,476 Outflows Fixed Assets Licensing Fees and Commissions Salaries Employers PRSI Rent, Rates & Insurance Other Office Costs Professional Fees Marketing Bank Interest and Charges Total 11 3 4 5 6 7 8 9 72 GLOBAL CROSSWALK Cash Flow Projected - 2007 Inflows Debtors 30 Days 60 Days Total Notes 1 40% 60% M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 Total 20,000 18,000 38,000 28,000 30,000 58,000 14,000 42,000 56,000 18,000 21,000 39,000 19,333 27,000 46,333 16,333 29,000 45,333 31,000 24,500 55,500 17,000 46,500 63,500 19,667 25,500 45,167 29,333 29,500 58,833 27,333 44,000 71,333 19,333 41,000 60,333 259,333 378,000 637,333 3,710 1,750 19,140 5,886 460 1,936 4,167 3,250 (521) 39,778 1,750 19,140 5,886 460 1,936 4,167 8,250 (506) 41,082 1,750 19,140 5,886 460 1,936 4,167 8,250 (647) 40,941 2,042 19,140 5,886 460 1,936 4,167 3,250 (772) 36,108 2,042 19,140 5,886 460 1,936 4,167 3,250 (796) 36,083 2,125 19,140 5,886 460 1,936 4,167 3,250 (882) 36,081 2,125 19,140 5,886 460 1,936 4,167 8,250 (959) 41,004 2,333 19,140 5,886 460 1,936 4,167 3,250 (1,080) 36,092 2,417 19,140 5,886 460 1,936 4,167 3,250 37,255 2,417 19,140 5,886 460 1,936 4,167 3,250 37,255 2,417 19,140 5,886 460 1,936 4,167 3,250 37,255 2,417 19,140 5,886 460 1,936 4,167 3,250 37,255 3,710 25,583 229,680 70,627 5,520 23,232 50,000 54,000 (6,162) 456,190 Period Inflow/Outflow) (1,778) 16,918 15,059 2,892 10,250 9,252 14,496 27,408 7,912 21,578 34,078 23,078 181,144 Cumulative Inflow/(Outflow) 60,698 77,616 92,675 95,567 105,817 115,069 129,564 156,973 164,884 186,463 220,541 243,620 243,620 Outflows Fixed Assets Licensing Fees and Commissions Salaries Employers PRSI Rent, Rates & Insurance Other Office Costs Professional Fees Marketing Bank Interest and Charges Total 11 3 4 5 6 7 8 9 73 GLOBAL CROSSWALK Appendix G – Projected Balance Sheets by Month Balance Sheet - Year 1 Fixed Assets - Hardware and Software - Office Equipment - Accum. Depreciation - Net Book Value Notes M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total 11 2,810 23 2,787 2,810 47 2,763 2,810 70 2,740 2,810 94 2,716 2,810 117 2,693 2,810 141 2,670 2,810 164 2,646 2,810 187 2,623 2,810 211 2,599 2,810 234 2,576 2,810 258 2,552 2,810 281 2,529 2,810 281 2,529 80,833 80,833 49,333 49,333 1,333 1,333 4,667 4,667 4,167 4,167 37,667 37,667 23,667 23,667 9,333 9,333 17,500 17,500 15,000 15,000 12,000 12,000 22,000 22,000 22,000 22,000 20,623 20,623 2,775 2,775 (31,722) (31,722) (18,064) (18,064) (5,627) (5,627) 5,915 5,915 5,053 5,053 (2,409) (2,409) 8,485 8,485 13,802 13,802 18,664 18,664 26,566 26,566 26,566 26,566 Net Current Assets 60,210 46,558 33,055 22,731 9,793 31,752 18,614 11,742 9,015 1,198 (6,664) (4,566) (4,566) Total Assets 62,997 49,321 35,795 25,447 12,486 34,421 21,260 14,365 11,615 3,774 (4,111) (2,037) (2,037) 62,997 49,321 35,795 25,447 12,486 34,421 21,260 14,365 11,615 3,774 (4,111) (2,037) (2,037) 62,997 49,321 35,795 25,447 12,486 34,421 21,260 14,365 11,615 3,774 (4,111) (2,037) (2,037) Current Assets - Debtors - Cash at Bank Creditors (Due within 1 yr.) - Creditors - Bank Overdraft 10 Creditors (Due after 1 yr.) Loan Capital Trade Creditors Capital Reserves - Share Capital - Profit and Loss A/C 74 GLOBAL CROSSWALK Balance Sheet - Year 2 Fixed Assets - Hardware and Software - Office Equipment - Accum. Depreciation - Net Book Value Current Assets - Debtors - Cash at Bank Creditors (Due within 1 yr.) - Creditors - Bank Overdraft Notes M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 Total 11 10 6,520 335 6,185 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 6,520 390 6,130 62,167 62,167 47,667 47,667 36,667 36,667 46,000 46,000 40,500 40,500 72,667 72,667 59,667 59,667 45,333 45,333 73,500 73,500 83,000 83,000 60,000 60,000 68,000 68,000 68,000 68,000 42,826 42,826 40,844 40,844 32,346 32,346 36,069 36,069 32,490 32,490 29,964 29,964 22,365 22,365 1,911 1,911 (16,189) (16,189) (44,713) (44,713) (62,476) (62,476) (62,476) (62,476) (296) (296) Net Current Assets 19,341 6,823 4,321 9,931 8,010 42,703 37,302 43,422 73,796 99,189 104,713 130,476 130,476 Total Assets 25,526 12,953 10,451 16,061 14,141 48,833 43,432 49,552 79,926 105,319 110,844 136,606 136,606 25,526 12,953 10,451 16,061 14,141 48,833 43,432 49,552 79,926 105,319 110,844 136,606 136,606 25,526 12,953 10,451 16,061 14,141 48,833 43,432 49,552 79,926 105,319 110,844 136,606 136,606 Creditors (Due after 1 yr.) Loan Capital Trade Creditors Capital Reserves - Share Capital - Profit and Loss A/C 75 GLOBAL CROSSWALK Balance Sheet - Year 3 Fixed Assets - Hardware and Software - Office Equipment - Accum. Depreciation - Net Book Value Notes M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 Total 11 10,230 421 9,809 10,230 452 9,779 10,230 482 9,748 10,230 513 9,717 10,230 544 9,686 10,230 575 9,655 10,230 606 9,624 10,230 637 9,593 10,230 668 9,562 10,230 699 9,531 10,230 730 9,500 10,230 761 9,469 10,230 761 9,469 100,000 100,000 77,000 77,000 66,000 66,000 75,333 75,333 69,833 69,833 102,000 102,000 89,000 89,000 74,667 74,667 102,833 102,833 112,333 112,333 89,333 89,333 97,333 97,333 97,333 97,333 (60,698) (60,698) (77,616) (77,616) (92,675) (92,675) (95,567) (95,567) (105,817) (105,817) (115,069) (115,069) (129,564) (129,564) (156,973) (156,973) (164,884) (164,884) (186,463) (186,463) (220,541) (220,541) (243,620) (243,620) (243,620) (243,620) Net Current Assets 160,698 154,616 158,675 170,900 175,650 217,069 218,564 231,639 267,718 298,796 309,875 340,953 340,953 Total Assets 170,508 164,395 168,422 180,617 185,336 226,724 228,188 241,232 277,280 308,327 319,375 350,422 350,422 170,508 164,395 168,422 180,617 185,336 226,724 228,188 241,232 277,280 308,327 319,375 350,422 350,422 170,508 164,395 168,422 180,617 185,336 226,724 228,188 241,232 277,280 308,327 319,375 350,422 350,422 Current Assets - Debtors - Cash at Bank Creditors (Due within 1 yr.) - Creditors - Bank Overdraft 10 Creditors (Due after 1 yr.) Loan Capital Trade Creditors Capital Reserves - Share Capital - Profit and Loss A/C 76 GLOBAL CROSSWALK Appendix H – Projected Sales by Month Note 1 - Sales Year 1 Sales Estimates Year 1 Notes Unit M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total New OEM Current OEM 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 New SDE License Current SDE License 1 1 1 1 1 2 2 2 2 2 2 4 4 4 4 4 4 Implementation Services 2 - - 1 - - - 1 2 - - - 6 Professional Services - - - - - 1 - - - - - 1 2 Grants and Research Funding 1 - - - - 1 - - - - - - 2 OEM Licenses 50,000 50,000 - - - - - - 4,167 4,167 4,167 4,167 4,167 70,833 SDE Licenses 10,000 833 833 833 1,667 1,667 1,667 1,667 1,667 3,333 3,333 3,333 3,333 24,167 2,500 5,000 - - 2,500 - - - 2,500 5,000 - - - 15,000 Professional Services 10,000 - - - - - 10,000 - - - - - 10,000 20,000 Grants and Research Funding 25,000 25,000 - - - - 25,000 - - - - - - 50,000 80,833 833 833 4,167 1,667 36,667 1,667 8,333 12,500 7,500 7,500 17,500 180,000 Implementation Services Total 77 GLOBAL CROSSWALK Note 1 - Sales Year 2 Sales Estimates Year 2 Notes Unit M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total New OEM Current OEM 1 3 3 3 1 4 4 4 4 1 5 5 5 5 5 3 5 New SDE License Current SDE License 1 5 5 5 2 7 7 2 9 9 9 2 11 11 11 11 7 11 Implementation Services 2 - - 3 - 2 - 1 2 - - - 10 Professional Services 1 - 1 - 1 - - 2 - - 2 7 Grants and Research Funding 1 - - - - 1 - - - 1 - - 3 OEM Licenses 50,000 12,500 12,500 12,500 16,667 16,667 16,667 16,667 20,833 20,833 20,833 20,833 20,833 208,333 SDE Licenses 10,000 4,167 4,167 4,167 5,833 5,833 7,500 7,500 7,500 9,167 9,167 9,167 9,167 83,333 Implementation Services 2,500 5,000 - - 7,500 - 5,000 - 2,500 5,000 - - - 25,000 Professional Services 10,000 10,000 - 10,000 - - 10,000 - - 20,000 - - 20,000 70,000 Grants and Research Funding 20,000 20,000 - - - - 20,000 - - - 20,000 - - 60,000 51,667 16,667 26,667 30,000 22,500 59,167 24,167 30,833 55,000 50,000 30,000 50,000 446,667 Total 78 GLOBAL CROSSWALK Note 1 - Sales Year 3 Sales Estimates Year 3 Notes Unit M1 New OEM Current OEM M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total 1 6 6 6 1 7 7 7 7 1 8 8 8 8 8 3 8 1 12 12 12 2 14 14 2 16 16 16 2 18 18 18 18 7 18 Implementation Services 2 - - 3 - 2 - 1 2 - - - 10 Professional Services 1 - 1 - 1 - - 2 - - 2 7 Grants and Research Funding 1 - - - - 1 - - - 1 - - 3 New SDE License Current SDE License OEM Licenses 50,000 25,000 25,000 25,000 29,167 29,167 29,167 29,167 33,333 33,333 33,333 33,333 33,333 358,333 SDE Licenses 10,000 10,000 10,000 10,000 11,667 11,667 13,333 13,333 13,333 15,000 15,000 15,000 15,000 153,333 Implementation Services 2,500 5,000 - - 7,500 - 5,000 - 2,500 5,000 - - - 25,000 Professional Services 10,000 10,000 - 10,000 - - 10,000 - - 20,000 - - 20,000 70,000 Grants and Research Funding 20,000 20,000 - - - - 20,000 - - - 20,000 - - 60,000 70,000 35,000 45,000 48,333 40,833 77,500 42,500 49,167 73,333 68,333 48,333 68,333 666,667 Total 79 GLOBAL CROSSWALK Appendix I – Projected Cost of Sales by Month Cost of Sales Year 1 Rate OEM Licensing Fees SDE Licensing Fees Total 5% 5% Total Cost of Sales Year 2 Rate OEM Licensing Fees SDE Licensing Fees 5% 5% OEM Licensing Fees SDE Licensing Fees Total Rate M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 2,500 42 42 42 83 83 83 83 208 83 208 167 208 167 208 167 208 167 4,750 2,542 42 42 83 83 83 83 292 375 375 375 375 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 10,417 4,167 625 208 625 208 625 208 833 292 833 292 833 375 833 375 1,042 375 1,042 458 1,042 458 1,042 458 1,042 458 14,583 833 833 833 1,125 1,125 1,208 1,208 1,417 1,500 1,500 1,500 1,500 Total 5% 5% M2 3,542 1,208 Total Total Cost of Sales Year 3 M1 M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 17,917 7,667 1,250 500 1,250 500 1,250 500 1,458 583 1,458 583 1,458 667 1,458 667 1,667 667 1,667 750 1,667 750 1,667 750 1,667 750 17,917 1,750 1,750 1,750 2,042 2,042 2,125 2,125 2,333 2,417 2,417 2,417 2,417 80 GLOBAL CROSSWALK Appendix J – Projected Salary Assumptions by Month Salaries Year 1 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Technical Manager Assistant to Directors Business Development Director Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Gross p.a. 24,000 24,000 24,000 24,000 - Gross p.m. 2,000 2,000 2,000 2,000 - Total Headcount Salaries 2005 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Director (Technical) Assistant to Directors Business Development Director (UK & Ireland) Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Gross p.a. 24,000 24,000 24,000 24,000 - Gross p.m. 2,000 2,000 2,000 2,000 - Total Costs M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 24,000 24,000 24,000 24,000 - 1 1 1 1 - 1 1 1 1 - 1 1 1 1 - 1.0 1 1 1 - 1.0 1 1 1 - 1.0 1 1 1 - 1 1 1 1 - 1 1 1 1 - 1 1 1 1 - 1 1 1 1 - 1 1 1 1 - 1 1 1 1 - 96,000 4 4 4 4 4 4 4 4 4 4 4 4 Total Costs 24,000 24,000 24,000 24,000 - M1 M2 2,000 2,000 2,000 2,000 - M3 2,000 2,000 2,000 2,000 - M4 2,000 2,000 2,000 2,000 - 81 M5 2,000 2,000 2,000 2,000 - M6 2,000 2,000 2,000 2,000 - M7 2,000 2,000 2,000 2,000 - M8 2,000 2,000 2,000 2,000 - M9 2,000 2,000 2,000 2,000 - M10 2,000 2,000 2,000 2,000 - M11 2,000 2,000 2,000 2,000 - M12 2,000 2,000 2,000 2,000 - 2,000 2,000 2,000 2,000 - GLOBAL CROSSWALK Salaries Year 2 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Technical Manager Assistant to Directors Business Development Director Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Gross p.a. 26,400 24,000 26,400 26,400 26,400 - Gross p.m. 2,200 2,000 2,200 2,200 2,200 - Total Headcount Salaries 2006 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Director (Technical) Assistant to Directors Business Development Director (UK & Ireland) Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Total Headcount Gross p.a. 26,400 24,000 26,400 26,400 26,400 - Gross p.m. 2,200 2,000 2,200 2,200 2,200 - Total Costs M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 26,400 12,000 26,400 52,800 26,400 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 1 0.5 1 2 1 - 144,000 6 6 6 6 6 6 6 6 6 6 6 6 Total Costs M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 26,400 12,000 26,400 52,800 26,400 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 2,200 1,000 2,200 4,400 2,200 - 144,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 82 GLOBAL CROSSWALK Salaries Year 3 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Technical Manager Assistant to Directors Business Development Director Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Gross p.a. 29,040 26,400 29,040 29,040 29,040 29,040 - Gross p.m. 2,420 2,200 2,420 2,420 2,420 2,420 - Total Headcount Salaries 2006 Headcount Director (Managing) Director (Sales & Marketing) Director (Financial) Director (Technical) Assistant to Directors Business Development Director (UK & Ireland) Business Development Managers Marketing Manager Taxonomy Librarian/Taxonomist Systems Administrator Software Engineer QA Manager Customer Support/Sales Engineer Flash Developer/UI Designer Gross p.a. 29,040 26,400 29,040 29,040 29,040 29,040 - Gross p.m. 2,420 2,200 2,420 2,420 2,420 2,420 - Total Costs M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 29,040 26,400 29,040 87,120 29,040 29,040 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 1 1 1 3 1 1 - 229,680 8 8 8 8 8 8 8 8 8 8 8 8 Total Costs 29,040 26,400 29,040 87,120 29,040 29,040 - M25 M26 2,420 2,200 2,420 7,260 2,420 2,420 - M27 2,420 2,200 2,420 7,260 2,420 2,420 - M28 2,420 2,200 2,420 7,260 2,420 2,420 - 83 M29 2,420 2,200 2,420 7,260 2,420 2,420 - M30 2,420 2,200 2,420 7,260 2,420 2,420 - M31 2,420 2,200 2,420 7,260 2,420 2,420 - M32 2,420 2,200 2,420 7,260 2,420 2,420 - M33 2,420 2,200 2,420 7,260 2,420 2,420 - M34 2,420 2,200 2,420 7,260 2,420 2,420 - M35 2,420 2,200 2,420 7,260 2,420 2,420 - M36 2,420 2,200 2,420 7,260 2,420 2,420 - 2,420 2,200 2,420 7,260 2,420 2,420 - GLOBAL CROSSWALK Appendix K – Projected Rent, Rates and Insurance by Month Rent, Rates & Insurance Year 1 Notes Rent Virtual Office Rent (kendlebell) M1 - M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 345 Rates (as a % of Rent) 15% - - - - - - - - - - - - Insurance (as a % of Rent) 10% - - - - - - - - - - - - 345 345 345 345 345 345 345 345 345 345 345 345 Total Rent, Rates & Insurance Rent & Rates & Insurance Year 2 4,140 Notes Rent Virtual Office Rent M13 - M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 345 345 345 345 345 345 345 345 345 345 345 345 460 460 460 460 460 460 460 460 460 460 460 460 Rates (as a % of Rent) 15% - - - - - - - - - - - - Insurance (as a % of Rent) 10% - - - - - - - - - - - - 345 345 345 345 345 345 460 460 460 460 460 460 Total Rent, Rates & Insurance Rent & Rates & Insurance Year 3 Rent Virtual Office Rent 4,830 Notes M25 - M26 460 460 M27 460 460 M28 460 460 M29 460 460 84 M30 460 460 M31 460 460 M32 460 460 M33 460 460 M34 460 460 M35 460 460 M36 460 460 460 460 GLOBAL CROSSWALK Appendix L – Other Office Costs by Month Other Office Costs Per Head Year 1 Telephone & Fax Printing & Stationery Sundry Per Month Per Person 100 75 25 Total Other Office Costs Per Head Year 2 Telephone & Fax Printing & Stationery Sundry Per Month Per Person 110 83 28 Total Other Office Costs Per Head Year 3 Telephone & Fax Printing & Stationery Sundry Total Per Month Per Person 121 91 30 Total M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 4,800 3,600 1,200 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 400 300 100 9,600 800 800 800 800 800 800 800 800 800 800 800 800 Total M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 7,260 5,445 1,815 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 605 454 151 14,520 1,210 1,210 1,210 1,210 1,210 1,210 1,210 1,210 1,210 1,210 1,210 1,210 Total M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 11,616 8,712 2,904 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 968 726 242 23,232 1,936 1,936 1,936 1,936 1,936 1,936 1,936 1,936 1,936 1,936 1,936 1,936 85 GLOBAL CROSSWALK Appendix M – Projected Professional Fees Note 8 - Professional Fees Professional Fees Year 1 Professional Fees 20,000 86 Year 2 33,000 Year 3 50,000 GLOBAL CROSSWALK Appendix N – Projected Marketing Costs by Month Marketing Year 1 Advertising Exhibitions Direct Mail Travel & Accommodation Other Costs Notes Advertising Exhibitions Direct Mail Travel and Accommodation Other Costs Notes 1,000 Advertising Exhibitions Direct Mail Travel and Accommodation Other Costs Total Marketing Cost Notes 1,000 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 4,600 2,000 - 1,000 - 1,000 - 1,000 400 1,000 400 1,000 400 1,000 400 1,000 600 1,000 600 1,000 600 1,000 600 1,000 600 4,600 2,000 1,000 1,000 1,400 1,400 1,400 1,400 1,600 1,600 1,600 1,600 1,600 1,000 Total Marketing Cost Marketing Year 3 M1 - Total Marketing Cost Marketing Year 2 Total Cost Total Cost M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 15,000 24,000 12,000 2,000 1,000 5,000 2,000 1,000 5,000 2,000 1,000 2,000 1,000 2,000 1,000 2,000 1,000 5,000 2,000 1,000 2,000 1,000 2,000 1,000 2,000 1,000 2,000 1,000 2,000 1,000 51,000 3,000 8,000 8,000 3,000 3,000 3,000 8,000 3,000 3,000 3,000 3,000 3,000 Total Cost M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 15,000 24,000 15,000 2,000 1,250 5,000 2,000 1,250 5,000 2,000 1,250 2,000 1,250 2,000 1,250 2,000 1,250 5,000 2,000 1,250 2,000 1,250 2,000 1,250 2,000 1,250 2,000 1,250 2,000 1,250 54,000 3,250 8,250 8,250 3,250 3,250 3,250 8,250 3,250 3,250 3,250 3,250 3,250 87 GLOBAL CROSSWALK Appendix O – Projected Customers by Month Customers Year 1 Unit Total M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 OEM 2 1 1 1 1 1 1 1 2 2 2 2 2 SDE 4 1 1 1 2 2 2 2 2 4 4 4 4 - - - - - - - - - - - - - - - - - - - - - - - - - 2 2 2 3 3 3 3 4 6 6 6 6 Total Customers Year 2 6 Unit Total M13 M14 M15 M16 M 17 M18 M19 M 20 M21 M22 M23 M24 OEM 5 3 3 3 4 4 4 4 5 5 5 5 5 SDE 11 5 5 5 7 7 9 9 9 11 11 11 11 Total 16 8 8 8 11 11 13 13 14 16 16 16 16 Customers Year 3 Rate Total M25 M26 M27 M28 M 29 M30 M31 M 32 M33 M34 M35 M36 OEM 8 6 6 6 7 7 7 7 8 8 8 8 8 SDE 18 12 12 12 14 14 16 16 16 18 18 18 18 Total 26 18 18 18 21 21 23 23 24 26 26 26 26 88 GLOBAL CROSSWALK GLOBAL CROSSWALK Technical Report 89 GLOBAL CROSSWALK 1. OVERVIEW The overall objective of this project is to develop a comprehensive backend software development kit for the extraction of metadata from educational assets. An educational asset is any piece of digital content that could be used to teach a student. This metadata will be edited making it compatible with our systems search functions. Once the assets are marked-up the assets will be correlated to educational standards. An educational standard is provided by education standard setters and outlines what a student should know and be able to do. Once linked users can search an asset based on the educational standard it meets. The asset, its metadata and the relationship it has to educational standards are stored in a database which can be transferred to all organisations in the educational sector. 1.1 Scope As this practicum is a business project and due to time constraints we have reduced the scope of the project. We have developed a system which ingests metadata associated with images and learning objects. We use this information to fill the two most popular metadata schemes for publishers IEEE LOM and Dublin Core. Using machine readable versions of the California, Texas and New York educational standards we developed a tool which allows users to correlate assets to these standards. We have used the largest publishers Corbis and the educational standards that covers the largest population. Scope Phase 1 Vision/scope document Phase 2 Development investigation Objectives Articulate the vision statement Identify scope of the project including development and deployment Identify approaches to solving the problem Create a high level solution architecture and conceptual design Identify issues & concerns Phase 3 Solution development and deployment Identify user scenarios Search & ingest content based on keywords & metadata Identify and evaluate ingestion and search performance issues Identify and evaluate performance issues Identify and evaluate interoperability issues Develop development and deployment plan Development of required feature set & underlying services Quality assurance Functional testing Launch 90 Exit Criteria Review the document with stakeholders Sign-off on the document content Sign-off on future phases including availability of funds Signed off by technical director Security and functionality issues have been addressed GLOBAL CROSSWALK 2. SYSTEM ARCHITECTURE 2.1 High Level Architecture Content Object Images, Video, Audio, SCORM, Document Ingestion No Generic metadata available? Yes Apply Generic Metadata Yes Metadata Available Metadata Extraction No Stemming Dictionary Add metadat a Industry Metadata Multi-Lingual Thesaurus DUBLIN CORE Global Crossalk Error Correction K-12 Dataset Language Dataset Higher Education Other Datasets Can you store revised metadata in/ with object? Save to database Expose 91 Segment Specific Metadata Save metadata in/ with Object GLOBAL CROSSWALK 2.2 Sequence Diagrams 2.2.1 Upload a File Actor Publisher Goals/Context There must be an agreement in place that allows publishers to upload new content to the system. The system allows publishers to access its database to upload assets. The publisher’s content must educational content. Once the publisher is finished the repository contains new content that must be correlated to a certain standard. The publisher’s id will be associated with every piece of content they upload to ensure accountability for inappropriate content. Normal Flow 1. The publisher visits the Global Crosswalk website 2. If the publisher has already registered they must log in. 2. Once logged in the user is presented with an upload asset option. 3. The publisher then uploads their educational content. Firstly the object is uploaded and given a unique idea. This unique id is combined with the publisher unique id to create an 92 GLOBAL CROSSWALK upload id which will stored in a table in the database along with the time, date, asset id and publisher id. 4. The system then attempts to extracts any embedded metadata associated with the object and places it into a table of metadata associated with the asset through the assets unique id. The user is then asked to fill any remaining mandatory metadata fields. This will also be stored in this table. All this information is filtered into common fields in both IEEE LOM and Dublin Core. 5. A correlation expert must link the object to an educational standard. Once the asset is associated to one standard it is automatically related to all other standards in the system as each standard has been cross-walked to a base standard which is linked to all other standards by cross-walking experts. 93 GLOBAL CROSSWALK 94 GLOBAL CROSSWALK 2.2.2 Correlate Actors Correlation Expert Goal Context These are experts who tag an asset to an educational standard, these maybe the standard setter themselves. The experts are only needed when there is uncorrelated data in the database. Normal Flow The user enters their username and password. They select standard to correlate to (The one they know best). The user is given a list of uncorrelated objects. They click on one. The tool extracts the keywords and the description from the table of metadata associated with that object and displays it to the user. The system then tries to match these keywords and description with the description of the standards given in the standard table in the database. They present all the 95 GLOBAL CROSSWALK standards that may possibly correlate with the asset selected. The expert then selects the correct standard. Once the selections have been made the correlation can be completed by a confirmation button. 96 GLOBAL CROSSWALK 3. DEVELOPMENT DESCRIPTION 3.1 Technologies Used We used MySql as the database. We used java to develop the mid-tier. The front-end pages are written in JSP. We also used the NetBeans IDL to build the project. 3.1.1 Benefits Cost: We wanted to use open source tools to reduce the cost of development as much as possible for this reason Speed: An independent study by Ziff Davis found MySQL to be one of the top performers in a group that included DB2, Oracle, ASE, and SQL Server 2000. Cross Platform: One great advantage of using MySQL and Java is its cross-platform capabilities. You can develop your database application on a Windows laptop and deploy on Windows Server 2003, a Linux server, an IBM mainframe, or an Apple XServe. This gives you a lot of versatility. 3.2 Issues Faced and Solutions This was a difficult process for a number of reasons. There were many unforeseen issues: 3.2.1 Understanding the Concept It took several weeks to simply understand the problem we were trying to solve. While we had a good understanding of the high level issues we found it took us a number of weeks to come up with the use case diagrams. To help us under the complexity of the issues we faced we manually handled the processes. This involved: Normalising the education standards by hand. This gave us an in-depth knowledge of the size and type of information stored in the datasets. Which helped us develop an accurate search tool Manually correlating the assets to the Texas standard this made us aware of some of the issues for example it became clear that our correlation tool could not rely solely on string matching. We needed a human in the loop tool because there was sometimes several results that matched an assets description a human was need to pick the relevant standard. However we knew that we could dramatically improve the speed of this process with a automatic filter process. Manually crosswalking standards. We worked with a Taxonomist from Cambridge University Press to crosswalk the Texas stand to the California standard. This 97 GLOBAL CROSSWALK highlighted some important rules for consideration. For example it is vital that subject of similar grades are be mapped to each other otherwise the user may receive inappropriate search results for their grade and therefore lose confidence. We had to use several of the assets to really understand what issues we faced. It was also very daunting dealing with such a large amount of data. We have never programmed with datasets this big. 3.2.2 Strip the Metadata Once we had assets we had to research how to strip the metadata. In the case of images the metadata is encoded into the images itself. We found a library called Sanselan which reads in the images bytes. Using this API we were able to take the metadata from the images. For SCORM we found that the metadata was stored in a XML file. Here we simply read this file and stripped the metadata we need. 3.2.3 Correlation of Assets Once we had the metadata striped into our database we needed a way to relate it to our education standards. We eventually decided that we needed to add are own field to the metadata stored for each asset. We added a grade field which was populated with the unique id of the standard that assert was correlated to. 3.2.4 How to Crosswalk The next problem we encountered was the how to crosswalk the standards in our database i.e. how do we link math in the New York to Maths in California. We decided that we should use the most detailed standard as a base standard and link all other standards to this. We chose Texas as the base. We linked all other standards to this. If there was a new learning objective that was not in the base standard we added to the base. This work very well as all the standards in the US are based on a national standard. 3.2.5 Learning JSP The most frustrating aspect of the development process was learning how to use Java Server Pages in Java NetBeans. We had never developed in JSP before therefore we spend a large amount of time reading tutorials and tutor books on the functionality available however once we began to program we found it took us a long time to learn how to implement what we had learned. Problems included: Read from a textbox We were able to read single strings from textboxes easily using the JSP request.getOarameter function however when a user entered a space the text box would only return the first token. We later found that we needed to create a bean and associate it with a text box. This is a small java class that has get and set methods. 98 GLOBAL CROSSWALK How to create a bean In visual studio you can drag and drop certain elements should as text fields and all the get and set methods are instantly available to you however in JSP/NetBeans the user must write these methods. While this didn’t take long associating them with the text boxes did. The user must write a small piece of JSP code which located the class. We didn’t know how to do this and we had to research and read several tutorials before it became clear how to do this. Pass variable from page to page We had a problem passing variables from one page. We eventually learned that we should use a session for this. A session is a piece of code which holds variables allowing you to access it from page to page using JSP code. We didn’t know how to do this and it took us a large amount of time to research how to implement this properly How to create, connect and access a web service We wanted to execute middle tier operations such as the metadata extractor however we didn’t know how to access these from the JSP files. We researched this issue and found that we needed to implement a web service. This is a piece of code that had to be accessed using WSDL files (these are automatically generated by NetBeans). The webservice was a java wrapped in xml tags. They had to be written in a separate project to the client application. This created our three tier architecture. This took us a very long time to research and implement. All of these issues required a lot of research time and the use of many different tutorials (See Appendix A) How to map metadata standards to each other Once could strip metadata from the assets we had to transform it to match the most common metadata standards Dublin Core and IEEE LOM. This meant we had to map the metadata fields which where the same to each other therefore when a user entered data into one field it would automatically popular the related field in the other schemes. We did this by writing individual methods which populated the relevant fields in the different schemes. The schemes are linked by unique ids we apply to all the metadata fields. Stop words There are several methods in the application which uses a search method. We found that this search brought back irrelevant results sets. We found that stop words such as (the, for, a etc) where causing matches. We decided that the most efficient way to ensure the accuracy was to remove all the stop words from the search query rather than remove the stop words from all database entries. This increased the accuracy of the searches dramatically 99 GLOBAL CROSSWALK 4. APPENDICES Appendix A - List of Online Tutorials and Websites Used for Research JSP Tutorials http://www.roseindia.net/jsp/jspsessions.shtml http://java.sun.com/products/jsp/ http://www.jsptut.com/Forms.jsp http://www.geocities.com/srcsinc/java/java_tutorials/jsp_tutorials/jsp_tutorial_6.html http://www.htmlgoodies.com/beyond/javascript/article.php/3471111 http://www.java2s.com/Code/Java/JSP/CatalogJSP.htm http://www.htmlgoodies.com/beyond/javascript/article.php/3471111 NetBeans Tutorials http://www.netbeans.org/kb/trails/web.html http://www.netbeans.org/kb/60/web/tutorial-webapps.html http://www.netbeans.org/kb/60/web/mysql-webapp.html http://www.netbeans.org/kb/60/web/customer-book.html http://www.netbeans.org/kb/61/web/hibernate-vwp.html http://www.netbeans.org/kb/61/web/jsf-jpa-crud-wizard.html http://www.netbeans.org/kb/60/web/helloweb.html http://wiki.netbeans.org/NetBeansUserFAQ#section-NetBeansUserFAQ-WebFrameworks MySql Tutorials http://www.java2s.com/Code/SQL/CatalogSQL.htm http://usefulscripts.wordpress.com/2007/10/20/connect-mysql-from-java-jdbc/ Java API’s http://www.exiv2.org/tags.html http://bytes.com/forum/thread742154.html http://3d2f.com/tags/remove/metadata/jpg/ http://www.developerfusion.co.uk/show/2064/ http://java.sun.com/j2se/1.5.0/docs/api/ Metadata Standards http://projects.ischool.washington.edu/sasutton/IEEE1484.html http://dublincore.org/ 100