Module 8 Rolling with Resistance Stages of Change Overview and Counseling Strategies

Module 8
Rolling with Resistance
Observation
Activity:
Rolling with Resistance
Stages of Change Overview
and Counseling Strategies
InstrucƟons: Observe a cerƟficaƟon and any resistance behaviors.
Verbal
behaviors
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Arguing
InterrupƟng
NegaƟng
Sighing
Ignoring
Leaving
Others?
Non-verbal
behaviors
 Avoiding eye
contact
 Body posture
 Others?
 What do you think was behind the resistance? Circle as appropriate.
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The cerƟfier uses a judgmental or confrontaƟonal approach
Misinterpreted the parƟcipant’s readiness to change
The cerƟfier doesn’t pay aƩenƟon to the parƟcipant’s feelings and
thoughts
Telling a parƟcipant they need to change
Telling a parƟcipant what to do
AcƟng like ‘the expert’
Appearing cold or distant – lacking empathy
 How did the cerƟfier roll with resistance?
 How would you have rolled with the resistance?
Module 8 Observation Activity: Rolling with Resistance
December 2009
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