Creating value through responsible leadership Corporate Responsibility www.pwc.com/mt/corporateresponsibility

www.pwc.com/mt/corporateresponsibility
Creating value through
responsible leadership
Corporate Responsibility
January 2015
Kevin Valenzia
Territory Senior Partner
As the largest and leading professional services firm in Malta, one of the fundamental principles we
follow is doing what is right for our clients, our people and our community. Over the years, we have
consistently played our part on issues that are important to our stakeholders and central to our business
– from the quality of services we provide, the diversity of our people at the workplace, our engagements
within society, and our environmental footprint.
Contents
Committees
People
Community
Environment
This publication demonstrates our Corporate Responsibility. We are involved with a number of
stakeholders to protect our cultural heritage and offer support to a wide range of organisations in our
community, which includes the development of our profession, charitable contributions, pro bono work,
as well as volunteering by our people to support these initiatives. The way in which we work also has an
impact on the environment, and we consistently undertake and discuss improvements to minimise our
impact on the environment.
At PwC, we are uniquely placed to deliver a distinctive service to our clients, and depend on the quality
of our people to help us reach this objective. Providing a work environment to our people in which they
can contribute to achieving this objective is fundamental in helping us deliver this service. We therefore
strive to make PwC a great place to work, and foster a culture amongst our people that is genuinely
inclusive and respectful. Being a responsible employer is part of our ethos and we aim to develop a high
performance culture so that our people can develop careers which motivate them and which they value.
We are proud of our commitment towards Corporate Responsibility in our community, our people and
the environment, but believe that there is still a lot more we can do. We aim to run our firm in a manner
which contributes towards building a sustainable future, and I hope that this publication gives some
idea of how we are doing this.
People
Committees
Various committees where our
people contribute towards the Firms
CR strategy.
To attract and retain the best talent, we strive to create responsible leaders who build relationships and create value for our
clients and the broader marketplace. We also want to provide an experience for our people that allow them to feel engaged
and motivated to give their best every day. We recognise our people for their contributions, and support them to develop and
reach their full potential.
We focus on...
Coachin
g
learning and
development
rewards and
recognition
diversity and
inclusion
Coaching
talent
management
work / life
balance
At PwC we are committed to recruiting and developing the next
wave of leaders. This is achieved through our various student
and employee training and development programmes, which
focus on bringing out the PwC professional in each one of our
people. Whilst it is our aim to retain the brightest of recruits, our
people are equipped with transferable business skills which can
be utilised within most sectors in our economy - this is part of
PwC’s commitment to the community in which we operate.
Lisa Pullicino
Creating value through responsible leadership 5
It is important for the firm to not only be an equal opportunities employer, but also to promote
diversity in our teams. In my experience, nothing stimulates effective work better than
using different ways of operating and various ways of looking at problems. These results are
achieved through the diversification of our workforce. It is in our firm’s best interest to offer
various initiatives to our people, such as family friendly measures, in order to allow each
member of staff to continue to add value to our clients within their respective roles.
The PwC Experience winners
The PwC Experience Award recognises individuals and teams
who through their actions live the PwC values of inspiring
leadership, developing teamwork, achieving excellence and
demonstrating the PwC Experience behaviours in serving
clients and developing our people. Nominations are sent in
from across the Firm and are evaluated by the PwC Experience
Committee which is made up of staff members and partners
representing all service lines.
Lucienne Pace Ross
We achieve this by...
•
•
Equipping our people with the skills to grow
professionally and personally by investing in
continuous training, professional coaching and
development. At PwC Malta we have a dedicated talent
management and coaching programme that focuses
on individual needs and development. This enables
us to monitor performance and reward our people
accordingly.
Running a comprehensive annual training programme
that ensures our staff is exposed to a wide range of
training activities that focus on technical, business
and IT skills.
•
Offering our employees attractive career options
within our local practice and within our worldwide
network. We encourage our people to build successful
relationships with our international and local clients.
•
Creating a work environment that supports the wellbeing of our people through our flexible work practices.
We have also recently teamed up with ‘First Steps’ (a
local day care) to open a nursery and childcare centre
opposite our offices called ‘First Steps @ PwC’. This
gives working parents an easy and convenient solution
for their young children.
•
•
•
6 PwC
Promoting corporate values that make our people feel
proud to be part of our firm and creating a distinctive
PwC experience for our people through social events
and Corporate Social Responsibility events, which are
often in connection with heritage projects.
Creating career opportunities through our staff
mobility programme. This not only boosts the delivery
of increasingly high-quality services to clients, but
also develops the cultural skills and international
perspective of people across the PwC network. Our
people gain significant work experience abroad in
the Channel Islands, Italy, Switzerland, the United
Kingdom and the United States.
Every year we ask our people for their feedback, ideas
and views on our firmwide strategy and company
life at PwC, through our Global People Survey. This
gives us insight on levels of employee engagement and
helps focus our efforts for improvement. The survey
includes a number of questions related to corporate
responsibility, diversity and our impact on the
environment.
•
•
Spark is an internal social network where PwC
people can connect with colleagues to share ideas,
collaborate on projects, and ultimately create more
value for our clients. For an organisation like PwC,
Spark represents a new and effective way of working
together – providing instant access to the expertise and
perspectives of 195,000 people around the world. Our
TSP, Kevin Valenzia, keeps a daily blog on any meetings
he has which he feels are worth sharing with the firm –
it is an excellent way for him to keep in touch with each
and every staff member.
Every year we run the Upward Feedback program,
which is designed to give our more senior members of
staff the feedback they need to excel in their coaching,
supervisory and/or leadership role within the firm. We
believe that candid feedback will drive a higher level
of performance within the firm and in turn result in
making us more distinctive in the marketplace.
2014
Luke Spiteri
2013
Melanie Micallef Gauci
2012
Mark Lautier
2011
Francesca Fenech
2010
Gillian Pullicino
2009
David Leone
Ganado
2008
Etienne Bonnici
The PwC student programmes
Interesting figures regarding our staff
63%
female
Average age is
years old
28
percent work
reduced hours
37%
male
48,000
training
hours delivered in 2013
269
man weeks of
overseas secondments
ACA
The ACA qualification is a professional qualification
giving students the opportunity to learn while
in full time employment. It is a challenging
qualification which will enable the student to enroll
in a successful and exciting career path.
CareerDeal
The CareerDeal programme is a student-internship
programme that has been successfully running
for over ten years, seeking to support students
throughout their university studies in Accountancy,
whilst preparing you for your future within PwC.
ACCA
The ACCA Qualification is designed to provide the students with accounting
knowledge, skills and professional values which will deliver finance
professionals who are capable of building successful careers across all
sectors, whether they are working in the public or private sectors, practising
in accounting firms, or pursuing a career in business.
Creating value through responsible leadership 7
Community
Professional Organisations
Our Lady of Victories
We provide financial
support to a number
of charities and NGOs,
including Din l-Art Helwa
whereby we contribute to
restoration of paintings
and frescoes in the Our
Lady of Victories Chapel
in Valletta.
Accountancy Board
Time value on activities related to the profession
Life Cycle Challenge
Supporting Andrew Schembri
(Advisory Service) - in his
Lifecycle Challenge in Japan.
L-Istrina
Pro bono work on various
charities and community
organisation such as annual
L-Istrina program.
Sponsorships
Sustainability
Advisory Services
Blood Donation
Blood donation events
organised biannually at our
Qormi offices to facilitate
staff willing to donate.
Cash Donations
CareerDeal
Hours to CSR
8 PwC
We support The Ladybird
Foundation and the Malta
Rugby Football Union
The PwC €1 million
Start up Fund
Emerging Leaders
Network
Donation to worthy various worthy causes including cash
collected by staff during social events.
Creating value through responsible leadership 9
Environment
1. Green Team
We are monitoring and managing our impact on the environment. We track our performance in terms of environmental KPIs
on a monthly basis. A Team set up for this purposes, internally referred to as the Green Team, meets on a quarterly basis to
consider results and actions that may be appropriate.
2. Saving Measures
We constantly looking for ways to reduce our environmental impact.
In the design and development of the new floor at our offices in Qormi, and in the refurbishment of the other floors, we
implemented the following energy saving solutions:
Improved distribution and flexibility in controlling air conditioning units to achieve better temperature control,
particularly in open areas and taking into consideration the proximity to external windows
Insulation within the roof lightweight structure which helps to reduce ingress of heat
Use of glass with thermal insulation properties on all external apertures and shading devices on all south and west
facing apertures to reduce air conditioning load
Installation of energy saving lights throughout most of our premises together with motion sensors that turn off
lights when floors and rooms are not in use. Sensors also control electricity intensity depending on the availability of
external light
Use of collected rainwater to supply all our restrooms
We calculate our carbon footprint on a yearly basis. The operational boundary of our footprint calculation looks at the
above three elements together with travel (including travelling to work and to meetings, locally and overseas) and
laptops as our main consumables. The major contributors to our emissions are electricity and travel which on average
are responsible for 46% and 49% of our emissions respectively.
Our commitment to sustainability
3. Corporate Responsibility
Our Corporate Responsibility strategy works towards four main objectives:
Contributing towards the wider community, and to our profession
Making the office a better place to work in for our people
Reducing our footprint on the environment
Assisting clients in integrating corporate responsibility goals within their business strategy, through our sustainability
services
Our day-to-day choices have an impact on
the environment and our community. It is
our mission to raise awareness with our
people, to influence our behaviours, and to
measure the impact.
Romina Soler
10 PwC
Creating value through responsible leadership 11
www.pwc.com/mt/corporateresponsibility
Contact Us
PwC, 78 Mill Street, Qormi QRM3101. Malta
T: +356 2124 7000
E: [email protected]
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