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Fast take on Talent Innovation 81%
Fast take on Talent Innovation How to design a modern digital talent experience 81% of US CEOs see mobile technologies as strategically important for their organization. 66% see digital tech as creating high value when it comes to finding, developing and retaining talent. PwC 18th Annual CEO Survey, 2015 Want to make your people as productive at work as they are in life? Go digital. Today’s CEOs understand that the latest technologies drive business advantage. For them, SMAC (social, mobile, analytics and cloud) technologies are critical for getting work done, connecting with customers and driving the business. Their organizations use analytics to understand their data and make better— often real-time—decisions to improve the quality, convenience and speed of customer service and business operations, delivering a clear value-add to their organizations. But what about their talent? Leading organizations realize they need to deliver that same modern, digital experience for their talent—providing opportunities for connection and collaboration to drive development, engagement and performance. They know it’s time to go digital. We live in a new digital age… “…an age that is naturally mobile, connected and collaborative. An age where we can read the news, set up a dinner party and buy a plane ticket on our smartphone before we get out of bed. So why don’t we use 21st century technology to help employees become more productive, more engaged and more satisfied? Why shouldn’t work happen with the same speed and collaboration we enjoy in our private lives?” A modern-day expectation Employees today not only want their workplaces to mirror the instant, convenient digital experiences they have at home—they have come to expect it. They live in an always-on society, where they can get things done with the swipe of a finger. They want that same level of convenience from their workplace to fuel their performance. A talent magnet Delivering a modern digital experience helps you attract and retain the innovative talent you need to compete and succeed in today’s business environment. It fosters collaboration and innovation and gives your people a 24/7 window into their development—helping them advance their careers while driving your business strategy. 78% of millennials believe access to technology makes them more effective at work PwC “Millennials at Work,” 2015 How to design a modern digital talent experience | Talent Innovation High impact, low cost Organizations that create a modern digital talent experience can realize substantial performance gains at a relatively low cost. Layering a new, engaging interface on top of existing technology systems can do the trick. This will enable you to pull talent data and actions together in a simple yet modern way. And your employees will be more engaged—driving innovation and productivity that can fuel growth. We know it works. We’re doing it ourselves. To help our clients respond to complex global trends and solve important problems, PwC launched a talent strategy focused on Situation building leaders at all levels. To create our own modern digital talent experience, we created a digital hub that puts live data, analytics and learning at the fingertips of our people, leaders and human capital professionals. This user-friendly analytics engine helps our people accelerate their growth, speeds and simplifies all talent-related actions, and erases non-value-add administrative time. Results 60%+ 25% Up to cost savings from streamlining technologies and processes1 33% higher profitability by engaging talent2 1 PwC’s HR sustainable cost reduction, 2009 2 Gallup A dramatically simplified, engaging talent experience—and tangible atmosphere and performance changes. • less time spent annually on performance management processes • more development conversations Keep these three things top of mind as you design your modern talent experience: What your modern talent experience should look and feel like: 1.Design. Harness the latest, coolest thinking when it comes to user-experience design—while keeping your underlying systems intact to ensure maximum impact at the lowest cost. • Simple and engaging intuitive, easy to use 2.Leadership buy-in. Whether this is one change or part of a broader talent transformation effort, be sure your leaders are not only on board— but vocal advocates. 3.Promotion. Launch creative campaigns that educate your people on your new experience—and drive companywide behavior change. Next release: Real-time Development • Mobile and flexible accessible anywhere, anytime • Transparent and action-oriented a real-time view of individual performance data, driving actions that foster growth and development. • Cost-effective and familiar tools—smartphones, tablets— that people already use every day, lowering the learning curve. How PwC can help For a deeper discussion about building a talent brand that fuels your business, contact the PwC Talent Innovation team: Jeffrey Hesse Principal (312) 298 6881 jeff.hesse@ pwc.com Marvin Mendoza Director (713) 356 5751 marvin.mendoza@ pwc.com Kara Dickstein Manager (609) 694 8952 kara.a.dickstein@ pwc.com Juan-Carlos Morales Chief Creative Officer (786) 528 4932 juan.carlos. morales@ pwc.com To explore the entire Fast Take series visit www.pwc.com/us/fasttakes © 2015 PwC. All rights reserved. PwC refers to the US member firm or one of its subsidiaries or affiliates, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details. 72553