IBM Tivoli Composite Application Manager for Microsoft Applications README

IBM Tivoli Composite Application Manager for
Microsoft Applications README
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Readme file for: IBM Tivoli composite Application Manager for Microsoft Applications
Product/Component Release:
Update Name: Fix ID: Publication Date: 31 May 2013
Last modified date:
Online version of the readme file:
Contents
IBM Tivoli Composite Application Manager for Microsoft Applications README ....................................... 2
New Features in beta drop-1 .................................................................................................................... 2
Common features for all ITCAMMA agents except Network Devices Agent........................................ 2
Agent wise features .............................................................................................................................. 2
Agent Installation ...................................................................................................................................... 5
Agent Configuration .................................................................................................................................. 5
Prerequisites ............................................................................................................................................. 5
Environment limitations ........................................................................................................................... 5
IBM Tivoli Composite Application Manager for Microsoft Applications README
o
Uninstall / Re-Install is the sole upgrade path for beta drops of the agents contained in IBM Tivoli
Composite Application Manager for Microsoft Applications.
o
Please note that subsequent beta drops of the IBM Tivoli Monitoring for Composite Application Manager
for Microsoft Applications will require a product uninstall/re-install in order to use a more recent version
of the product.
o
Any customization done to the prior version of the IBM Tivoli Monitoring for Microsoft Applications
agents should be noted, prior to uninstalling the previous version.
o
IBM Tivoli Composite Application Manager for Microsoft Applications build level for this beta drop is
QAV710_DVD_201305211105
New Features in beta drop-1
Common features for all ITCAMMA agents except Network Devices Agent
o
From ITM 6.2.3 onwards, SDA functionality is supported. SDA allows an installed agent to automatically
upload TEMS, TEPS and TEP browser application support files through the TEMA.
o
Install prerequisite checker for the agent checks for memory, disk space, Installed OS and Admin rights of
currently logged in user.
Agent wise features
Active Directory Agent


New attributes monitored:
1. Exhausted_RID_ Percentage
Situation:
1. RID_Consumption_Crit
Exchange Agent

New perfmon objects monitored:
1. MS Exchange AD Access Forest Discovery
2. MS Exchange Authentication
3. MS Exchange Delivery DSN
4. MS Exchange Submission
5. MS Exchange Submission DSN
6. MS Exchange IS HA Active Database
7. MS Exchange Search Mailbox Operators
8. MS Exchange Search Mailbox Session Cache
SQL Agent




Developed 'KoqCtlEditUtility' utility which can edit koqcoll.ctl and koqtrac.ctl, users can easily change any
settings for troubleshooting purpose.
Bundled 'koqclusterUtility' in ITCAMMA installer along with some new fixes, users can use this for configuring
MS SQL Agent in Cluster.
Following new attribute groups added for the new feature Custom query monitoring.
1. MS SQL Customized SQL Queries Details
2. MS SQL Customized SQL Result
Enhanced the Log free space related attributes in database detail to support Aggregate space, Mounted drives
and Autogrowth.
Lync Agent



New Attribute Groups to monitor:
1. Autodiscover - Autodiscover Service
Availability situations for Lync Server 2013
1. Lync Server Centralized Logging Service Agent
2. Lync Server XMPP Translating Gateway
Take Actions
1. Start/Stop Lync Server Centralized Logging Service Agent
2. Start/Stop Lync Server XMPP Translating Gateway
HIS Agent





Following New Attribute Groups Added:
1. SNA_LU_AppcLocal
2. Link_Service_Distributed
3. SNA_LU_AppcRemote
4. SNA_Configured_Users
New Workspace added in Status and Configuration Navigator item: SNA LU APPC Local and Remote.
New View added in Link Service Statistics workspace: Link Service Distributed Statistics.
New View added in Status and Configuration workspace: SNA Configured Users.
Following new situation is added
1. KQH_SNA_Server_Unreachable
SharePoint Agent

Modified attribute groups to support SharePoint 2013:
1. User Profile
2. SharePoint Statistics
IIS Agent


New Attribute groups to monitor:
1. Failed Request Tracing
2. HTTP Error Response
3. HTTP Service Request Queues
New 2 new Situations to monitor Windows Process Activation Service (WAS)

1. WAS SID Mapping Failed
2. WAS Terminated
New workspace:
1. Failed Request Tracing Statistics.
.NET Framework Agent

New Attribute groups to monitor:
1. ASP.NET Apps V4 WebSockets
 New Workspaces:
1. ASP.NET Applications Request Status (WebSockets)
MSCS Agent
• New attribute groups to monitor:
1. CAU Last Run
2. CAU Configuration
 Included APAR IV4260: Quorum data is not fetched for unformatted shared disk.
Hyper-V Agent

New attribute groups to monitor:
1. VM Migration without Cluster
 Modified Workspaces:
1. VM Modification
 New Situations to monitor:
1. HV_VMMig_WO_Cluster_Info: This situation will trigger after non clustered virtual machine migration.
BizTalk Agent

New attribute groups added to support BizTalk Server 2013:
1. SFTP Receive Adapter
2. SFTP Send Adapter
 New workspaces added to support monitoring of SFTP adapters introduced in BizTalk Server 2013:
1. SFTP Receive Adapter
2. SFTP Send Adapter
.NET Data Collector
1.
2.
3.
Calls made to active directory using LDAP asynchronous API's are supported.
Monitoring support for ASP.NET MVC transactions made without use of RedirectToAction method.
Configdc Getconfig command now checks the presence of the required dll in GAC in addition to the their
entries in machine.config, metabase.xml and applicationhost.config file.
Network Devices Agent

None
Application Launchpad and Discovery & Deployment

None.
Agent Installation
For step-by-step instructions on installing a monitoring agent please refer to the "Installing monitoring agents" and
"Installing and enabling application support" sections in Chapter 8 of the "IBM Tivoli
Monitoring Installation and Setup Guide" found at
http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.itm.doc_6.2.2fp2/itm_install.pdf
Agent Configuration
After successfully installing one or more agents from the IBM Tivoli Composite Application Manager for Microsoft
Applications product, the agents must be configured and started.
Please refer to Chapter 2 in each agent's User's Guide for agent specific configuration information as well as
instructions on starting and stopping the agent.
Prerequisites


IBM Tivoli Monitoring 6.2.2 Fix Pack 2 (FP2) or later.
Please refer to Chapter 2 in each agent's User's Guide for agent specific prerequisites and supported
platforms.
Environment limitations
1. The agents in this driver should only be installed in a fresh environment.
2. Following agents will be participating in Beta program 1. AD Agent
2. BizTalk Agent
3. .NET Framework Agent
4. Exchange Agent
5. Host Integration Server Agent
6. Hyper-V Agent
7. IIS Agent
8. MSCS Agent
9. Lync Server Agent
10. SharePoint Agent
11. SQL Server Agent
12. Network Devices Agent
Note:
o
o
3.
64 bit agent binaries are available for all the agents except Network Devices Agent
Itanium support has been removed from ITCAMMA v6.3 for the agents who supported Itanium OS viz.
Active Directory, SQL, MSCS, IIS and .Net Framework.
"Application Launchpad and Discovery & Deployment" feature is available in this image. To enable this feature
TEPS and TEPD support installation will be required.
Application LaunchPad and Discovery & Deployment Installation
Steps to install Application LaunchPad and Discovery & Deployment component are as below:
a. Install the TEPS and TEPD support for "Discovery and Deployment"
b. For Windows TEPS System, execute the KM1_ImportDnDviews.bat from the folder
<Candle_Home>/cnps/Products/KM1. It prompts for TEPS User name and password. Provide the
required information.
c. For Non-Windows TEPS machine, execute the KM1_ImportDnDviews.sh from the directory
Candle_Home>/<Arch>/cq/Products/KM1. It prompts for ITM install directory path. Enter the
<Candle_home> path e.g. opt/IBM/ITM Next, it prompts for TEPS username and password.
Provide the required information.
Prerequisites
a.
b.
c.
For windows TEPS machine, The System environmental “PATH” variable must be set for NMAP
executable, so that discovery application can find nmap and use it for discovery purpose.
For deployment of OS agent, the depot for OS agent should be added into the TEMS.
For deploying OS agent, application prompts for credentials of target agent machine. Provide
local user credentials of the agent machine. Domain user account credentials will not work.
Environment limitations
Deployment of OS agent does not work when the "Security:Validate User" option is checked in the TEMS
configuration panel.
4.
TCR data models and reports (Cognos Based) are included in the beta image for the followings 1. Host Integration Server Agent
2. SharePoint Agent
3. Hyper-V Server Agent
4. IIS Agent
5. BizTalk Server Agent
6. Lync Server Agent
7. SQL Server Agent
8. Exchange Server Agent
9. Active Directory Agent
10. Cluster Server Agent
11. .NET Framework Agent
New Features in drop-1
Prerequisite scanner reports for IIS, MSCS, HV, BizTalk, and HIS agents
Known defects
Common Defects affecting all agents
- None
AD Agent Defects
- None
BizTalk Agent Defects
- None
.NET Framework Agent Defects
- None
Exchange Server Agent Defects
Defect (84697): Agent showing incorrect data for 'MS Exchange IS HA Active Database->Total Log Bytes
Generated' and 'MS Exchange Submission ->Failed Submissions' attributes.
Workaround: None.
Host Integration Server Agent Defects
- None
Hyper-V Agent Defects
- None
IIS Agent Defects
- None
MSCS Agent Defects
- None
SharePoint Agent Defects
- None
SQL Server Agent Defects
Defect (85255):
The collector exe gets stopped after couple of days.
Workaround: None.
Network Devices Agent Defects
- None
Lync Server agent Defects
- None
Application Launchpad and Discovery & Deployment Defects
- None
.NET Data Collector
All the limitations that are mentioned in the 'Problems and workarounds' topic in the .NET Data Collector V731
User's Guide are still applicable in addition to the following problems and workarounds:
Problem: One way web services are called asynchronously and the user does not wait for a response from the
server. All interception points of the SOAP component of.NET data Collector are not called because of which the
Async arrow is seen.
Workaround: None
Problem: If all interception points for the SOAP component of the .Net Data Collector are not called, the web
service nodes are displayed as .asmx or .svc. If the .NET Data Collector KD4 logging is enabled, the following
message is seen in the logs: "object reference not set to an instance of an object"
Workaround: None
Problem: The RedirectoToAction method is not monitored by .NET Data Collector in this release. So seperate
nodes will be seen for each redirection.
Workaround: None
TCR Defects
Common Defects affecting all agents:
Problem: Images are not displayed correctly in reports at TCR Server 3.1.
Workaround:
You need to copy the images manually (Unzip the package, copy images from packages->Agentname->images)
to the following two locations:
a. TCR Server Installation Drive\Program Files\IBM\JazzSM\profile\installedApps\JazzSMNode01Cell\IBM
Cognos.ear\p2pd.war\tivoli\tcr_common\images
b. TCR Server Installation Drive\Program
Files\IBM\JazzSM\reporting\cognos\webcontent\tivoli\tcr_common\images
For more information, see:
http://pic.dhe.ibm.com/infocenter/tivihelp/v3r1/topic/com.ibm.psc.doc_1.1.0/tcr_original/ttcr_copying_i
mages.html